RAM 2500 2019

Complete listing of complaints and recalls for this vehicle

235
Complaints
49
Recalls

Complaints & Recalls

235 Complaints 49 Recalls

Official Safety Recalls - Important!

49 Recalls

These are official manufacturer recalls ordered by NHTSA for safety defects. If you own this vehicle, contact your dealer immediately for free repairs.

Chrysler (fca Us, Llc)
NHTSA Campaign: 25V010000 SAFETY RECALL
6.1K Vehicles Affected
Recall Date: Jan 16, 2025
Safety Issue:

Chrysler (FCA US, LLC) is recalling certain 2016-2019 Ram 3500, Ram 1500, 2016-2020 Ram 2500, and 2016 Ram 3500 Cab Chassis vehicles. The right and left side curtain air bag inflators may rupture due to a manufacturing defect.

Potential Risk:
An inflator rupture may result in sharp metal fragments striking occupants, resulting in injury.
FREE Recall Solution:
Dealers will replace one or both side curtain air bags, as necessary, free of charge. Owner notification letters were mailed February 13, 2025. Owners may contact FCA customer service at 1-800-853-1403. FCA's numbers for this recall are 05C, 09C, and 10C.
Additional Details:

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153) or go to nhtsa.gov.

Action Required: Contact your local RAM dealer to schedule your FREE recall repair.
Manufacturer: RAM
Mfg Campaign: 05C, 09C, 10C
Notice Date: Feb 13, 2025
Recall Date: Jan 16, 2025
Chrysler (fca Us, Llc)
NHTSA Campaign: 22V904000 SAFETY RECALL
1.2M Vehicles Affected
Recall Date: Dec 8, 2022
Safety Issue:

Chrysler (FCA US, LLC) is recalling certain 2019-2022 Ram 1500, 2500, and 3500 pickup trucks. The tailgate may not latch properly due to misaligned tailgate strikers, which could result in the tailgate opening while driving.

Potential Risk:
An unintended tailgate opening while driving may result in a loss of unsecured cargo, possibly creating a road hazard and increasing the risk of a crash.
FREE Recall Solution:
Dealers will inspect the tailgate striker alignment to the box latch and adjust, if necessary, free of charge. Owner notification letters were mailed December 22, 2022. Owners may contact FCA US, LLC customer service at 1-800-853-1403. FCA US, LLC's number for this recall is ZB8.
Additional Details:

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.

Action Required: Contact your local RAM dealer to schedule your FREE recall repair.
Manufacturer: RAM
Mfg Campaign: ZB8
Notice Date: Dec 22, 2022
Recall Date: Dec 8, 2022
Chrysler (fca Us, Llc)
NHTSA Campaign: 22V140000 SAFETY RECALL
370.4K Vehicles Affected
Recall Date: Mar 10, 2022
Safety Issue:

Chrysler (FCA US, LLC) is recalling certain 2019-2022 Ram 2500 and 2021-2022 Dodge Durango vehicles, and 2019-2022 3500 cab chassis with GVWR less than 10,000 lbs. The ABS control module software may prevent the electronic stability control (ESC) malfunction indicator light from illuminating during certain conditions. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 126, "Electronic Stability Control Systems."

Potential Risk:
An ESC malfunction indicator light that fails to illuminate during an electronic stability control problem can increase the risk of a crash.
FREE Recall Solution:
Dealers will update the ABS control module software, free of charge. Owner notification letters were mailed March 29, 2022. Owners may contact FCA US, LLC customer service at 1-800-853-1403. FCA US, LLC's number for this recall is Z20.
Additional Details:

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.

Action Required: Contact your local RAM dealer to schedule your FREE recall repair.
Manufacturer: RAM
Mfg Campaign: Z20
Notice Date: Mar 29, 2022
Recall Date: Mar 10, 2022
Chrysler (fca Us, Llc)
NHTSA Campaign: 22V035000 SAFETY RECALL
171.8K Vehicles Affected
Recall Date: Jan 27, 2022
Safety Issue:

Chrysler (FCA US, LLC) is recalling certain 2019-2020 Ram 2500 and Ram 3500 vehicles, Ram 3500 Cab Chassis, 4500 Cab Chassis, 5500 Cab Chassis and 3500 Cab Chassis with a gross vehicle weight rating (GVWR) of less than 10,000 lbs. The windshield wiper arms may loosen, possibly causing the wipers to function improperly and reduce the driver's visibility in certain weather conditions.

Potential Risk:
Reduced visibility increases the risk of a crash.
FREE Recall Solution:
Dealers will tighten the wiper nuts, free of charge. Owner notification letters were mailed February 15, 2022. This recall is an expansion of recall number 20V-208. Owners may contact FCA US, LLC customer service at 1-800-853-1403. FCA US, LLC's number for this recall is Z08.
Additional Details:

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.

Action Required: Contact your local RAM dealer to schedule your FREE recall repair.
Manufacturer: RAM
Mfg Campaign: Z08
Notice Date: Feb 15, 2022
Recall Date: Jan 27, 2022
Chrysler (fca Us, Llc)
NHTSA Campaign: 21V880000 SAFETY RECALL
222.4K Vehicles Affected
Recall Date: Nov 12, 2021
Safety Issue:

Chrysler (FCA US, LLC) is recalling certain 2019-2020 Ram 2500, 3500 pickup trucks, and Ram 3500, 4500, and 5500 cab chassis vehicles equipped with Cummins 6.7L Turbo Diesel engines. The High Pressure Fuel Pump (HPFP) may fail, resulting in a sudden engine stall without warning.

Potential Risk:
An engine stall increases the risk of a crash.
FREE Recall Solution:
Dealers will replace the HPFP, update the Powertrain Control Module (PCM) software, and inspect and replace additional fuel system components as necessary, free of charge. Interim owner notification letters to inform owners of the safety recall were mailed on January 4, 2022. Owner notification letters were mailed on May 17, 2022. Phase 2 owner notification letters are expected to be mailed on March 2, 2023. Owners may contact FCA US, LLC customer service at 1-800-853-1403. FCA US, LLC's number for this recall is Y78.
Additional Details:

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.

Action Required: Contact your local RAM dealer to schedule your FREE recall repair.
Manufacturer: RAM
Mfg Campaign: Y78
Notice Date: May 17, 2022
Recall Date: Nov 12, 2021
Chrysler (fca Us Llc)
NHTSA Campaign: 20V580000 SAFETY RECALL
2.1K Vehicles Affected
Recall Date: Sep 24, 2020
Safety Issue:

Chrysler (FCA US LLC) is recalling certain 2019 Jeep Wrangler and Ram 2500, 2019-2020 Ram 1500 and 2020 Jeep Gladiator vehicles. In the event of a crash, a front seat belt retractor may not properly slow the occupant's forward movement after locking.

Potential Risk:
In the event of a crash, if the front seat belts fail to lock, there is an increased risk of injury.
FREE Recall Solution:
Chrysler will notify owners, and dealers will replace the front seat belt retractors, free of charge. The recall began November 12, 2020. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is W67.
Additional Details:

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.

Action Required: Contact your local RAM dealer to schedule your FREE recall repair.
Manufacturer: RAM
Mfg Campaign: W67
Notice Date: Nov 12, 2020
Recall Date: Sep 24, 2020
Chrysler (fca Us Llc)
NHTSA Campaign: 20V207000 SAFETY RECALL
37.6K Vehicles Affected
Recall Date: Apr 9, 2020
Safety Issue:

Chrysler (FCA US LLC) is recalling certain 2019-2020 Ram 2500 and Ram 3500 Pick-up trucks equipped with an accessory bed step. In certain side loading conditions, the bed step may unexpectedly fail while in use.

Potential Risk:
A bed step that unexpectedly fails while in use increases the risk of injury to the user.
FREE Recall Solution:
Chrysler will notify owners, and dealers will replace the bed step support brace, free of charge. The recall began on July 9, 2020 (RAM 2500) and began on October 6, 2020 (Ram 3500). Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's numbers for this recall are W24 and W44.
Additional Details:

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.

Action Required: Contact your local RAM dealer to schedule your FREE recall repair.
Manufacturer: RAM
Mfg Campaign: W24, W44
Notice Date: Jul 9, 2020
Recall Date: Apr 9, 2020
Chrysler (fca Us Llc)
NHTSA Campaign: 20V191000 SAFETY RECALL
319.6K Vehicles Affected
Recall Date: Apr 2, 2020
Safety Issue:

Chrysler (FCA US LLC) is recalling certain 2020 Jeep Gladiator and Jeep Cherokee, 2019-2020 Ram 1500 Pickup, Ram 2500 Pickup, Ram 3500 Pickup, Chrysler Pacifica, Dodge Durango, Jeep Grand Cherokee, Jeep Wrangler, and Jeep Renegade and 2019 Dodge Challenger vehicles equipped with 8.4" or 12" radio displays. A software error can cause the rearview camera image to remain displayed after the vehicle has been shifted out of reverse. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 111, "Rearview Mirrors."

Potential Risk:
The lingering rearview image can distract the driver, increasing the risk of a crash.
FREE Recall Solution:
Chrysler has notified owners, and dealers will update the radio display software, free of charge. Optionally, owners can choose to remotely update their software via an Over-The-Air (OTA) update available as of May 1, 2020. The recall began April 27, 2020. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is W30-W37.
Additional Details:

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.

Action Required: Contact your local RAM dealer to schedule your FREE recall repair.
Manufacturer: RAM
Mfg Campaign: W30-W37
Notice Date: Apr 27, 2020
Recall Date: Apr 2, 2020
Chrysler (fca Us Llc)
NHTSA Campaign: 20V043000 SAFETY RECALL
87.4K Vehicles Affected
Recall Date: Jan 24, 2020
Safety Issue:

Chrysler (FCA US LLC) is recalling certain 2019-2020 Ram 2500 and 3500 Pickup vehicles equipped with six-speed automatic (68RFE) transmissions. A build up of pressure and heat inside the transmission may result in a transmission fluid leak from the dipstick tube.

Potential Risk:
The leaking transmission fluid may contact the turbocharger or another ignition source within the engine compartment, increasing the risk of a fire.
FREE Recall Solution:
Chrysler will notify owners, and dealers will replace the transmission valve body separator plate and reprogram the powertrain control module. The recall began March 2, 2020. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is W03.
Additional Details:

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.

Action Required: Contact your local RAM dealer to schedule your FREE recall repair.
Manufacturer: RAM
Mfg Campaign: W03
Notice Date: Mar 2, 2020
Recall Date: Jan 24, 2020
Chrysler (fca Us Llc)
NHTSA Campaign: 19V635000 SAFETY RECALL
5.5K Vehicles Affected
Recall Date: Aug 29, 2019
Safety Issue:

Chrysler (FCA US LLC) is recalling certain 2019 Ram 2500, 3500 and 3500 Cab Chassis trucks. The brake calipers may have been manufactured with an incorrect assembly fluid, which can cause the caliper's rubber seals to swell.

Potential Risk:
The swollen seals can cause the brakes to drag, potentially overheating the brakes and increasing the risk of a crash.
FREE Recall Solution:
FCA US will notify owners, and dealers will replace the front brake calipers and brake hoses and bleed the brakes, free of charge. The recall began October 24, 2019. Owners may contact FCA US customer service at 1-800-853-1403. FCA US' number for this recall is V98.
Additional Details:

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.

Action Required: Contact your local RAM dealer to schedule your FREE recall repair.
Manufacturer: RAM
Mfg Campaign: V98
Notice Date: Oct 24, 2019
Recall Date: Aug 29, 2019
Chrysler (fca Us Llc)
NHTSA Campaign: 19V498000 SAFETY RECALL
499 Vehicles Affected
Recall Date: Jun 27, 2019
Safety Issue:

Chrysler (FCA US LLC) is recalling certain 2019 Ram 2500 and 3500 trucks, and 3500, 4500, and 5500 Cab Chassis vehicles equipped with diesel engines. The fuel lines may leak fuel into the engine compartment.

Potential Risk:
A fuel leak in the presence of an ignition source increases the risk of a fire.
FREE Recall Solution:
Chrysler will notify owners, and dealers will inspect the fuel lines, replacing them if necessary, free of charge. The recall began July 18, 2019. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is V76.
Additional Details:

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.

Action Required: Contact your local RAM dealer to schedule your FREE recall repair.
Manufacturer: RAM
Mfg Campaign: V76
Notice Date: Jul 18, 2019
Recall Date: Jun 27, 2019

Consumer Complaints

235 Complaints
Chrysler (fca Us, Llc)
Campaign: 11383562 Other
Dec 15, 2020
Defect Description:

FUEL/PROPULSION SYSTEM

Potential Consequences:

TWO DIFFERENT TIMES WHILE DRIVING THE VEHICLE STALLED. BOTH TIMES IT WAS BROKEN WIRES TO THE FUEL PUMP. ONE HAD RUBBED ON SOMETHING CAUSING THE BREAK, NOT SURE WHY THE OTHER ONE BROKE. I WAS ON A HIGHWAY BOTH TIMES. FIRST TIME IT HAPPENED WAS AROUND 11/19/2020 THE. AGAIN ON 12/11/2020

Corrective Action:

TWO DIFFERENT TIMES WHILE DRIVING THE VEHICLE STALLED. BOTH TIMES IT WAS BROKEN WIRES TO THE FUEL PUMP. ONE HAD RUBBED ON SOMETHING CAUSING THE BREAK, NOT SURE WHY THE OTHER ONE BROKE. I WAS ON A HIGHWAY BOTH TIMES. FIRST TIME IT HAPPENED WAS AROUND 11/19/2020 THE. AGAIN ON 12/11/2020

Additional Notes:

TWO DIFFERENT TIMES WHILE DRIVING THE VEHICLE STALLED. BOTH TIMES IT WAS BROKEN WIRES TO THE FUEL PUMP. ONE HAD RUBBED ON SOMETHING CAUSING THE BREAK, NOT SURE WHY THE OTHER ONE BROKE. I WAS ON A HIGHWAY BOTH TIMES. FIRST TIME IT HAPPENED WAS AROUND 11/19/2020 THE. AGAIN ON 12/11/2020

Manufacturer: RAM
Mfg Campaign: 11383562
Notice Date: Dec 15, 2020
Recall Date: Dec 15, 2020
Chrysler (fca Us, Llc)
Campaign: 11372725 Other
Nov 2, 2020
Defect Description:

ENGINE

Potential Consequences:

PULLEY ON THE ENGINE SQUEAKS AFTER COLD STARTS.

Corrective Action:

PULLEY ON THE ENGINE SQUEAKS AFTER COLD STARTS.

Additional Notes:

PULLEY ON THE ENGINE SQUEAKS AFTER COLD STARTS.

Manufacturer: RAM
Mfg Campaign: 11372725
Notice Date: Nov 2, 2020
Recall Date: Nov 2, 2020
Chrysler (fca Us, Llc)
Campaign: 11366840 Other
Oct 28, 2020
Defect Description:

ENGINE

Potential Consequences:

TRUCK HAS CP4 FUEL INJECTOR PUMP. PUMP CAN FAIL WITHOUT WARNING. WHEN IT FAILS THE PUMP DISTROYS THE FUEL RAIL SYSTEM. TRUCK CAN THEN LEAVE THE OCCUPANTS IN A DANGEROUS SITUATION. WHEN PUMP SHUTS DOWN THE ENGINE YOU LOOSE STEERING AND BRAKES. YOU ALSO LOOSE THE EXHAUST BRAKE FEATURE. HAS NOT HAPPENED ON MY TRUCK. THESE PUMPS WILL FAIL AT SOME POINT.

Corrective Action:

TRUCK HAS CP4 FUEL INJECTOR PUMP. PUMP CAN FAIL WITHOUT WARNING. WHEN IT FAILS THE PUMP DISTROYS THE FUEL RAIL SYSTEM. TRUCK CAN THEN LEAVE THE OCCUPANTS IN A DANGEROUS SITUATION. WHEN PUMP SHUTS DOWN THE ENGINE YOU LOOSE STEERING AND BRAKES. YOU ALSO LOOSE THE EXHAUST BRAKE FEATURE. HAS NOT HAPPENED ON MY TRUCK. THESE PUMPS WILL FAIL AT SOME POINT.

Additional Notes:

TRUCK HAS CP4 FUEL INJECTOR PUMP. PUMP CAN FAIL WITHOUT WARNING. WHEN IT FAILS THE PUMP DISTROYS THE FUEL RAIL SYSTEM. TRUCK CAN THEN LEAVE THE OCCUPANTS IN A DANGEROUS SITUATION. WHEN PUMP SHUTS DOWN THE ENGINE YOU LOOSE STEERING AND BRAKES. YOU ALSO LOOSE THE EXHAUST BRAKE FEATURE. HAS NOT HAPPENED ON MY TRUCK. THESE PUMPS WILL FAIL AT SOME POINT.

Manufacturer: RAM
Mfg Campaign: 11366840
Notice Date: Oct 28, 2020
Recall Date: Oct 28, 2020
Chrysler (fca Us, Llc)
Campaign: 11366840 Other
Oct 28, 2020
Defect Description:

FUEL/PROPULSION SYSTEM

Potential Consequences:

TRUCK HAS CP4 FUEL INJECTOR PUMP. PUMP CAN FAIL WITHOUT WARNING. WHEN IT FAILS THE PUMP DISTROYS THE FUEL RAIL SYSTEM. TRUCK CAN THEN LEAVE THE OCCUPANTS IN A DANGEROUS SITUATION. WHEN PUMP SHUTS DOWN THE ENGINE YOU LOOSE STEERING AND BRAKES. YOU ALSO LOOSE THE EXHAUST BRAKE FEATURE. HAS NOT HAPPENED ON MY TRUCK. THESE PUMPS WILL FAIL AT SOME POINT.

Corrective Action:

TRUCK HAS CP4 FUEL INJECTOR PUMP. PUMP CAN FAIL WITHOUT WARNING. WHEN IT FAILS THE PUMP DISTROYS THE FUEL RAIL SYSTEM. TRUCK CAN THEN LEAVE THE OCCUPANTS IN A DANGEROUS SITUATION. WHEN PUMP SHUTS DOWN THE ENGINE YOU LOOSE STEERING AND BRAKES. YOU ALSO LOOSE THE EXHAUST BRAKE FEATURE. HAS NOT HAPPENED ON MY TRUCK. THESE PUMPS WILL FAIL AT SOME POINT.

Additional Notes:

TRUCK HAS CP4 FUEL INJECTOR PUMP. PUMP CAN FAIL WITHOUT WARNING. WHEN IT FAILS THE PUMP DISTROYS THE FUEL RAIL SYSTEM. TRUCK CAN THEN LEAVE THE OCCUPANTS IN A DANGEROUS SITUATION. WHEN PUMP SHUTS DOWN THE ENGINE YOU LOOSE STEERING AND BRAKES. YOU ALSO LOOSE THE EXHAUST BRAKE FEATURE. HAS NOT HAPPENED ON MY TRUCK. THESE PUMPS WILL FAIL AT SOME POINT.

Manufacturer: RAM
Mfg Campaign: 11366840
Notice Date: Oct 28, 2020
Recall Date: Oct 28, 2020
Chrysler (fca Us, Llc)
Campaign: 11365820 Other
1 Vehicles Affected
Oct 22, 2020
Defect Description:

POWER TRAIN

Potential Consequences:

THE TRUCK WAS PUT INTO PARK I OPENED THE DOOR AND ABOUT 5 SECONDS LATER IT STARTS ROLLING DOWN A SLIGHT INCLINE, THE DOOR HIT ME ,THE TRUCKS TIRES WERE SKIDING FOR ABOUT 25 FEET AND CAME TO A STOP. I CHECKED THE TRUCK AND IT WAS IN PARK, THE WAY I LEFT IT.

Corrective Action:

THE TRUCK WAS PUT INTO PARK I OPENED THE DOOR AND ABOUT 5 SECONDS LATER IT STARTS ROLLING DOWN A SLIGHT INCLINE, THE DOOR HIT ME ,THE TRUCKS TIRES WERE SKIDING FOR ABOUT 25 FEET AND CAME TO A STOP. I CHECKED THE TRUCK AND IT WAS IN PARK, THE WAY I LEFT IT.

Additional Notes:

THE TRUCK WAS PUT INTO PARK I OPENED THE DOOR AND ABOUT 5 SECONDS LATER IT STARTS ROLLING DOWN A SLIGHT INCLINE, THE DOOR HIT ME ,THE TRUCKS TIRES WERE SKIDING FOR ABOUT 25 FEET AND CAME TO A STOP. I CHECKED THE TRUCK AND IT WAS IN PARK, THE WAY I LEFT IT.

Manufacturer: RAM
Mfg Campaign: 11365820
Notice Date: Oct 22, 2020
Recall Date: Oct 22, 2020
Chrysler (fca Us, Llc)
Campaign: 11365300 Other
Oct 20, 2020
Defect Description:

FUEL/PROPULSION SYSTEM

Potential Consequences:

FUEL PUMP HAS FAILED TWICE IN LESS THAN 6,000 MILES. THIS TRUCK WAS PURCHASED NEW. TRUCK WAS MOVING DOWN THE STREET AT NORMAL TOWN SPEEDS ( LESS THAN 40 MPH) STARTED SLOWING AND ENGINE QUIT. HAD TO HAVE THE TRUCK TOWED BOTH TIMES TO HOME THEN TOWED TO DEALER FOR REPAIR.

Corrective Action:

FUEL PUMP HAS FAILED TWICE IN LESS THAN 6,000 MILES. THIS TRUCK WAS PURCHASED NEW. TRUCK WAS MOVING DOWN THE STREET AT NORMAL TOWN SPEEDS ( LESS THAN 40 MPH) STARTED SLOWING AND ENGINE QUIT. HAD TO HAVE THE TRUCK TOWED BOTH TIMES TO HOME THEN TOWED TO DEALER FOR REPAIR.

Additional Notes:

FUEL PUMP HAS FAILED TWICE IN LESS THAN 6,000 MILES. THIS TRUCK WAS PURCHASED NEW. TRUCK WAS MOVING DOWN THE STREET AT NORMAL TOWN SPEEDS ( LESS THAN 40 MPH) STARTED SLOWING AND ENGINE QUIT. HAD TO HAVE THE TRUCK TOWED BOTH TIMES TO HOME THEN TOWED TO DEALER FOR REPAIR.

Manufacturer: RAM
Mfg Campaign: 11365300
Notice Date: Oct 20, 2020
Recall Date: Oct 20, 2020
Chrysler (fca Us, Llc)
Campaign: 11364087 Other
Oct 13, 2020
Defect Description:

SERVICE BRAKES

Potential Consequences:

POWER STEERING CONTINUES TO GO OUT, VIBRATION AND "STICKING" AS I PRESS THE BRAKE, AND CLUNKING IN THE SUSPENSION. DEALERSHIP CANNOT FIGURE IT OUT!!!!! VIBRATION OCCURS CONSTANTLY, MORE SO ON START UP. CLUNKING OCCURS WHEN GOING AROUND A TURN AT ANY MPH. I HAVE VIDEOS TO SHOW BOTH ISSUES!

Corrective Action:

POWER STEERING CONTINUES TO GO OUT, VIBRATION AND "STICKING" AS I PRESS THE BRAKE, AND CLUNKING IN THE SUSPENSION. DEALERSHIP CANNOT FIGURE IT OUT!!!!! VIBRATION OCCURS CONSTANTLY, MORE SO ON START UP. CLUNKING OCCURS WHEN GOING AROUND A TURN AT ANY MPH. I HAVE VIDEOS TO SHOW BOTH ISSUES!

Additional Notes:

POWER STEERING CONTINUES TO GO OUT, VIBRATION AND "STICKING" AS I PRESS THE BRAKE, AND CLUNKING IN THE SUSPENSION. DEALERSHIP CANNOT FIGURE IT OUT!!!!! VIBRATION OCCURS CONSTANTLY, MORE SO ON START UP. CLUNKING OCCURS WHEN GOING AROUND A TURN AT ANY MPH. I HAVE VIDEOS TO SHOW BOTH ISSUES!

Manufacturer: RAM
Mfg Campaign: 11364087
Notice Date: Oct 13, 2020
Recall Date: Oct 13, 2020
Chrysler (fca Us, Llc)
Campaign: 11364087 Other
Oct 13, 2020
Defect Description:

STEERING

Potential Consequences:

POWER STEERING CONTINUES TO GO OUT, VIBRATION AND "STICKING" AS I PRESS THE BRAKE, AND CLUNKING IN THE SUSPENSION. DEALERSHIP CANNOT FIGURE IT OUT!!!!! VIBRATION OCCURS CONSTANTLY, MORE SO ON START UP. CLUNKING OCCURS WHEN GOING AROUND A TURN AT ANY MPH. I HAVE VIDEOS TO SHOW BOTH ISSUES!

Corrective Action:

POWER STEERING CONTINUES TO GO OUT, VIBRATION AND "STICKING" AS I PRESS THE BRAKE, AND CLUNKING IN THE SUSPENSION. DEALERSHIP CANNOT FIGURE IT OUT!!!!! VIBRATION OCCURS CONSTANTLY, MORE SO ON START UP. CLUNKING OCCURS WHEN GOING AROUND A TURN AT ANY MPH. I HAVE VIDEOS TO SHOW BOTH ISSUES!

Additional Notes:

POWER STEERING CONTINUES TO GO OUT, VIBRATION AND "STICKING" AS I PRESS THE BRAKE, AND CLUNKING IN THE SUSPENSION. DEALERSHIP CANNOT FIGURE IT OUT!!!!! VIBRATION OCCURS CONSTANTLY, MORE SO ON START UP. CLUNKING OCCURS WHEN GOING AROUND A TURN AT ANY MPH. I HAVE VIDEOS TO SHOW BOTH ISSUES!

Manufacturer: RAM
Mfg Campaign: 11364087
Notice Date: Oct 13, 2020
Recall Date: Oct 13, 2020
Chrysler (fca Us, Llc)
Campaign: 11364087 Other
Oct 13, 2020
Defect Description:

SUSPENSION

Potential Consequences:

POWER STEERING CONTINUES TO GO OUT, VIBRATION AND "STICKING" AS I PRESS THE BRAKE, AND CLUNKING IN THE SUSPENSION. DEALERSHIP CANNOT FIGURE IT OUT!!!!! VIBRATION OCCURS CONSTANTLY, MORE SO ON START UP. CLUNKING OCCURS WHEN GOING AROUND A TURN AT ANY MPH. I HAVE VIDEOS TO SHOW BOTH ISSUES!

Corrective Action:

POWER STEERING CONTINUES TO GO OUT, VIBRATION AND "STICKING" AS I PRESS THE BRAKE, AND CLUNKING IN THE SUSPENSION. DEALERSHIP CANNOT FIGURE IT OUT!!!!! VIBRATION OCCURS CONSTANTLY, MORE SO ON START UP. CLUNKING OCCURS WHEN GOING AROUND A TURN AT ANY MPH. I HAVE VIDEOS TO SHOW BOTH ISSUES!

Additional Notes:

POWER STEERING CONTINUES TO GO OUT, VIBRATION AND "STICKING" AS I PRESS THE BRAKE, AND CLUNKING IN THE SUSPENSION. DEALERSHIP CANNOT FIGURE IT OUT!!!!! VIBRATION OCCURS CONSTANTLY, MORE SO ON START UP. CLUNKING OCCURS WHEN GOING AROUND A TURN AT ANY MPH. I HAVE VIDEOS TO SHOW BOTH ISSUES!

Manufacturer: RAM
Mfg Campaign: 11364087
Notice Date: Oct 13, 2020
Recall Date: Oct 13, 2020
Chrysler (fca Us, Llc)
Campaign: 11363132 Other
Oct 7, 2020
Defect Description:

ENGINE

Potential Consequences:

CP4 PUMP NOISE

Corrective Action:

CP4 PUMP NOISE

Additional Notes:

CP4 PUMP NOISE

Manufacturer: RAM
Mfg Campaign: 11363132
Notice Date: Oct 7, 2020
Recall Date: Oct 7, 2020
Chrysler (fca Us, Llc)
Campaign: 11363132 Other
Oct 7, 2020
Defect Description:

FUEL/PROPULSION SYSTEM

Potential Consequences:

CP4 PUMP NOISE

Corrective Action:

CP4 PUMP NOISE

Additional Notes:

CP4 PUMP NOISE

Manufacturer: RAM
Mfg Campaign: 11363132
Notice Date: Oct 7, 2020
Recall Date: Oct 7, 2020
Chrysler (fca Us, Llc)
Campaign: 11361603 Other
Sep 28, 2020
Defect Description:

ENGINE

Potential Consequences:

MY RAM 2500 WAS PICKED UP FROM RAM SERVICE CENTER SAT JULY 24TH, ON SUNDAY JULY 25TH THE ENGINE FAILED ON MY WIFE AND KIDS WHILE DRIVING DOWN A CURVED COUNTY ROAD. THE VEHICLE LOST POWER AND WOULD NOT RESTART. THE VEHICLE HAS BEEN IN THE SHOP SINCE JULY 25TF. THE VEHICLE ONLY HAD 6,200 MILES ON IT, AND WAS ONLY 6 MONTHS OLD.

Corrective Action:

MY RAM 2500 WAS PICKED UP FROM RAM SERVICE CENTER SAT JULY 24TH, ON SUNDAY JULY 25TH THE ENGINE FAILED ON MY WIFE AND KIDS WHILE DRIVING DOWN A CURVED COUNTY ROAD. THE VEHICLE LOST POWER AND WOULD NOT RESTART. THE VEHICLE HAS BEEN IN THE SHOP SINCE JULY 25TF. THE VEHICLE ONLY HAD 6,200 MILES ON IT, AND WAS ONLY 6 MONTHS OLD.

Additional Notes:

MY RAM 2500 WAS PICKED UP FROM RAM SERVICE CENTER SAT JULY 24TH, ON SUNDAY JULY 25TH THE ENGINE FAILED ON MY WIFE AND KIDS WHILE DRIVING DOWN A CURVED COUNTY ROAD. THE VEHICLE LOST POWER AND WOULD NOT RESTART. THE VEHICLE HAS BEEN IN THE SHOP SINCE JULY 25TF. THE VEHICLE ONLY HAD 6,200 MILES ON IT, AND WAS ONLY 6 MONTHS OLD.

Manufacturer: RAM
Mfg Campaign: 11361603
Notice Date: Sep 28, 2020
Recall Date: Sep 28, 2020
Chrysler (fca Us, Llc)
Campaign: 11361603 Other
Sep 28, 2020
Defect Description:

FUEL/PROPULSION SYSTEM

Potential Consequences:

MY RAM 2500 WAS PICKED UP FROM RAM SERVICE CENTER SAT JULY 24TH, ON SUNDAY JULY 25TH THE ENGINE FAILED ON MY WIFE AND KIDS WHILE DRIVING DOWN A CURVED COUNTY ROAD. THE VEHICLE LOST POWER AND WOULD NOT RESTART. THE VEHICLE HAS BEEN IN THE SHOP SINCE JULY 25TF. THE VEHICLE ONLY HAD 6,200 MILES ON IT, AND WAS ONLY 6 MONTHS OLD.

Corrective Action:

MY RAM 2500 WAS PICKED UP FROM RAM SERVICE CENTER SAT JULY 24TH, ON SUNDAY JULY 25TH THE ENGINE FAILED ON MY WIFE AND KIDS WHILE DRIVING DOWN A CURVED COUNTY ROAD. THE VEHICLE LOST POWER AND WOULD NOT RESTART. THE VEHICLE HAS BEEN IN THE SHOP SINCE JULY 25TF. THE VEHICLE ONLY HAD 6,200 MILES ON IT, AND WAS ONLY 6 MONTHS OLD.

Additional Notes:

MY RAM 2500 WAS PICKED UP FROM RAM SERVICE CENTER SAT JULY 24TH, ON SUNDAY JULY 25TH THE ENGINE FAILED ON MY WIFE AND KIDS WHILE DRIVING DOWN A CURVED COUNTY ROAD. THE VEHICLE LOST POWER AND WOULD NOT RESTART. THE VEHICLE HAS BEEN IN THE SHOP SINCE JULY 25TF. THE VEHICLE ONLY HAD 6,200 MILES ON IT, AND WAS ONLY 6 MONTHS OLD.

Manufacturer: RAM
Mfg Campaign: 11361603
Notice Date: Sep 28, 2020
Recall Date: Sep 28, 2020
Chrysler (fca Us, Llc)
Campaign: 11353583 Other
Sep 7, 2020
Defect Description:

ELECTRICAL SYSTEM

Potential Consequences:

STARTED MY TRUCK TODAY AND WITHIN A MINUTE OF DRIVING IT OUT MY DRIVEWAY I SMELLED SOMETHING BURNING AND SAW SMOKE. THE ELECTRICAL WIRING HARNESS UNDER THE FRONT DRIVERS SEAT WAS ON FIRE. HAD TO PUT THE FIRE OUT WITH A BOTTLE OF WATER. CALLING MY LOCAL RAM DEALERSHIP IN THE MORNING TO HAVE IT TOWED THERE.*DT*JB

Corrective Action:

STARTED MY TRUCK TODAY AND WITHIN A MINUTE OF DRIVING IT OUT MY DRIVEWAY I SMELLED SOMETHING BURNING AND SAW SMOKE. THE ELECTRICAL WIRING HARNESS UNDER THE FRONT DRIVERS SEAT WAS ON FIRE. HAD TO PUT THE FIRE OUT WITH A BOTTLE OF WATER. CALLING MY LOCAL RAM DEALERSHIP IN THE MORNING TO HAVE IT TOWED THERE.*DT*JB

Additional Notes:

STARTED MY TRUCK TODAY AND WITHIN A MINUTE OF DRIVING IT OUT MY DRIVEWAY I SMELLED SOMETHING BURNING AND SAW SMOKE. THE ELECTRICAL WIRING HARNESS UNDER THE FRONT DRIVERS SEAT WAS ON FIRE. HAD TO PUT THE FIRE OUT WITH A BOTTLE OF WATER. CALLING MY LOCAL RAM DEALERSHIP IN THE MORNING TO HAVE IT TOWED THERE.*DT*JB

Manufacturer: RAM
Mfg Campaign: 11353583
Notice Date: Sep 7, 2020
Recall Date: Sep 7, 2020
Chrysler (fca Us, Llc)
Campaign: 11351318 Other
Aug 26, 2020
Defect Description:

STRUCTURE:BODY

Potential Consequences:

HOOD VIBRATING & SHAKING @ HIGHWAY SPEEDS STOPPED TO CHECK LATCH . THE HOOD WAS LATCHED PROPERLY .

Corrective Action:

HOOD VIBRATING & SHAKING @ HIGHWAY SPEEDS STOPPED TO CHECK LATCH . THE HOOD WAS LATCHED PROPERLY .

Additional Notes:

HOOD VIBRATING & SHAKING @ HIGHWAY SPEEDS STOPPED TO CHECK LATCH . THE HOOD WAS LATCHED PROPERLY .

Manufacturer: RAM
Mfg Campaign: 11351318
Notice Date: Aug 26, 2020
Recall Date: Aug 26, 2020
Chrysler (fca Us, Llc)
Campaign: 11349164 Other
Aug 14, 2020
Defect Description:

POWER TRAIN

Potential Consequences:

I PURCHASED A 2019 RAM 2500 TRUCK, AND BEGAN HAVING ISSUE WITH THE TRUCK DROPPING INTO NEUTRAL AT JUST OVER 1000 MILES. I WENT TO THE DEALER AND THEY CHECKED CODES, BUT I DIDN'T MAKE SURE THEY DOCUMENTED IT. IT SEEMED TO ONLY HAPPEN WHEN GOING IN REVERSE AND TURNING, SO I CONTINUED TO DRIVE IT. THEN AT 6670 MILES IT HAPPENED WHILE DRIVING AND IN AN INTERSECTION. I HAD COME TO A STOP AT A LIGHT, THEN WHEN THE LIGHT TURNED GREEN I PROCEEDED TO TURN RIGHT. I GOT ABOUT 10 FEET INTO THE TURN AND THE TRUCK ACTED LIKE IT WENT INTO NEUTRAL. I WAS ABLE TO COAST TO THE SIDE OF THE ROAD AND THE MESSAGE THAT WAS ON THE DASH STATED SHIFT INTO PARK, THEN INTO DESIRED GEAR. I DID AND WAS ABLE TO DRIVE OFF THE ROAD AND INTO A PARKING SPOT OF A NEARBY BUSINESS. I BROUGHT THE TRUCK IN AND THEY OPENED A STAR CASE. EVENTUALLY THEY CHANGED THE TRANSMISSION VALVE BODY AND REPROGRAMMED SEVERAL THINGS. THEY TOLD ME THE PROBLEM WAS SOLVED. AT 9059 MILES IT HAPPENED AGAIN. THIS TIME I WAS BACKING INTO A DRIVEWAY SO I WAS ABLE TO PULL OUT MY PHONE AND TAKE A VIDEO OF THE FLASHING LIGHT OVER THE SHIFTER AND IN THE CLUSTER. THE FIRST INCIDENT HAPPENED ON 1/13/2020 WITH 1520 MILES ON VEHICLE. THE INCIDENT IN THE INTERSECTION HAPPENED ON 5/21/2020 WITH 6670 MILES ON THE ODOMETER. THE LAST INCIDENT HAPPENED ON 7/7/2020 WITH 9059 MILES ON THE ODOMETER.

Corrective Action:

I PURCHASED A 2019 RAM 2500 TRUCK, AND BEGAN HAVING ISSUE WITH THE TRUCK DROPPING INTO NEUTRAL AT JUST OVER 1000 MILES. I WENT TO THE DEALER AND THEY CHECKED CODES, BUT I DIDN'T MAKE SURE THEY DOCUMENTED IT. IT SEEMED TO ONLY HAPPEN WHEN GOING IN REVERSE AND TURNING, SO I CONTINUED TO DRIVE IT. THEN AT 6670 MILES IT HAPPENED WHILE DRIVING AND IN AN INTERSECTION. I HAD COME TO A STOP AT A LIGHT, THEN WHEN THE LIGHT TURNED GREEN I PROCEEDED TO TURN RIGHT. I GOT ABOUT 10 FEET INTO THE TURN AND THE TRUCK ACTED LIKE IT WENT INTO NEUTRAL. I WAS ABLE TO COAST TO THE SIDE OF THE ROAD AND THE MESSAGE THAT WAS ON THE DASH STATED SHIFT INTO PARK, THEN INTO DESIRED GEAR. I DID AND WAS ABLE TO DRIVE OFF THE ROAD AND INTO A PARKING SPOT OF A NEARBY BUSINESS. I BROUGHT THE TRUCK IN AND THEY OPENED A STAR CASE. EVENTUALLY THEY CHANGED THE TRANSMISSION VALVE BODY AND REPROGRAMMED SEVERAL THINGS. THEY TOLD ME THE PROBLEM WAS SOLVED. AT 9059 MILES IT HAPPENED AGAIN. THIS TIME I WAS BACKING INTO A DRIVEWAY SO I WAS ABLE TO PULL OUT MY PHONE AND TAKE A VIDEO OF THE FLASHING LIGHT OVER THE SHIFTER AND IN THE CLUSTER. THE FIRST INCIDENT HAPPENED ON 1/13/2020 WITH 1520 MILES ON VEHICLE. THE INCIDENT IN THE INTERSECTION HAPPENED ON 5/21/2020 WITH 6670 MILES ON THE ODOMETER. THE LAST INCIDENT HAPPENED ON 7/7/2020 WITH 9059 MILES ON THE ODOMETER.

Additional Notes:

I PURCHASED A 2019 RAM 2500 TRUCK, AND BEGAN HAVING ISSUE WITH THE TRUCK DROPPING INTO NEUTRAL AT JUST OVER 1000 MILES. I WENT TO THE DEALER AND THEY CHECKED CODES, BUT I DIDN'T MAKE SURE THEY DOCUMENTED IT. IT SEEMED TO ONLY HAPPEN WHEN GOING IN REVERSE AND TURNING, SO I CONTINUED TO DRIVE IT. THEN AT 6670 MILES IT HAPPENED WHILE DRIVING AND IN AN INTERSECTION. I HAD COME TO A STOP AT A LIGHT, THEN WHEN THE LIGHT TURNED GREEN I PROCEEDED TO TURN RIGHT. I GOT ABOUT 10 FEET INTO THE TURN AND THE TRUCK ACTED LIKE IT WENT INTO NEUTRAL. I WAS ABLE TO COAST TO THE SIDE OF THE ROAD AND THE MESSAGE THAT WAS ON THE DASH STATED SHIFT INTO PARK, THEN INTO DESIRED GEAR. I DID AND WAS ABLE TO DRIVE OFF THE ROAD AND INTO A PARKING SPOT OF A NEARBY BUSINESS. I BROUGHT THE TRUCK IN AND THEY OPENED A STAR CASE. EVENTUALLY THEY CHANGED THE TRANSMISSION VALVE BODY AND REPROGRAMMED SEVERAL THINGS. THEY TOLD ME THE PROBLEM WAS SOLVED. AT 9059 MILES IT HAPPENED AGAIN. THIS TIME I WAS BACKING INTO A DRIVEWAY SO I WAS ABLE TO PULL OUT MY PHONE AND TAKE A VIDEO OF THE FLASHING LIGHT OVER THE SHIFTER AND IN THE CLUSTER. THE FIRST INCIDENT HAPPENED ON 1/13/2020 WITH 1520 MILES ON VEHICLE. THE INCIDENT IN THE INTERSECTION HAPPENED ON 5/21/2020 WITH 6670 MILES ON THE ODOMETER. THE LAST INCIDENT HAPPENED ON 7/7/2020 WITH 9059 MILES ON THE ODOMETER.

Manufacturer: RAM
Mfg Campaign: 11349164
Notice Date: Aug 14, 2020
Recall Date: Aug 14, 2020
Chrysler (fca Us, Llc)
Campaign: 11349164 Other
Aug 14, 2020
Defect Description:

ENGINE

Potential Consequences:

I PURCHASED A 2019 RAM 2500 TRUCK, AND BEGAN HAVING ISSUE WITH THE TRUCK DROPPING INTO NEUTRAL AT JUST OVER 1000 MILES. I WENT TO THE DEALER AND THEY CHECKED CODES, BUT I DIDN'T MAKE SURE THEY DOCUMENTED IT. IT SEEMED TO ONLY HAPPEN WHEN GOING IN REVERSE AND TURNING, SO I CONTINUED TO DRIVE IT. THEN AT 6670 MILES IT HAPPENED WHILE DRIVING AND IN AN INTERSECTION. I HAD COME TO A STOP AT A LIGHT, THEN WHEN THE LIGHT TURNED GREEN I PROCEEDED TO TURN RIGHT. I GOT ABOUT 10 FEET INTO THE TURN AND THE TRUCK ACTED LIKE IT WENT INTO NEUTRAL. I WAS ABLE TO COAST TO THE SIDE OF THE ROAD AND THE MESSAGE THAT WAS ON THE DASH STATED SHIFT INTO PARK, THEN INTO DESIRED GEAR. I DID AND WAS ABLE TO DRIVE OFF THE ROAD AND INTO A PARKING SPOT OF A NEARBY BUSINESS. I BROUGHT THE TRUCK IN AND THEY OPENED A STAR CASE. EVENTUALLY THEY CHANGED THE TRANSMISSION VALVE BODY AND REPROGRAMMED SEVERAL THINGS. THEY TOLD ME THE PROBLEM WAS SOLVED. AT 9059 MILES IT HAPPENED AGAIN. THIS TIME I WAS BACKING INTO A DRIVEWAY SO I WAS ABLE TO PULL OUT MY PHONE AND TAKE A VIDEO OF THE FLASHING LIGHT OVER THE SHIFTER AND IN THE CLUSTER. THE FIRST INCIDENT HAPPENED ON 1/13/2020 WITH 1520 MILES ON VEHICLE. THE INCIDENT IN THE INTERSECTION HAPPENED ON 5/21/2020 WITH 6670 MILES ON THE ODOMETER. THE LAST INCIDENT HAPPENED ON 7/7/2020 WITH 9059 MILES ON THE ODOMETER.

Corrective Action:

I PURCHASED A 2019 RAM 2500 TRUCK, AND BEGAN HAVING ISSUE WITH THE TRUCK DROPPING INTO NEUTRAL AT JUST OVER 1000 MILES. I WENT TO THE DEALER AND THEY CHECKED CODES, BUT I DIDN'T MAKE SURE THEY DOCUMENTED IT. IT SEEMED TO ONLY HAPPEN WHEN GOING IN REVERSE AND TURNING, SO I CONTINUED TO DRIVE IT. THEN AT 6670 MILES IT HAPPENED WHILE DRIVING AND IN AN INTERSECTION. I HAD COME TO A STOP AT A LIGHT, THEN WHEN THE LIGHT TURNED GREEN I PROCEEDED TO TURN RIGHT. I GOT ABOUT 10 FEET INTO THE TURN AND THE TRUCK ACTED LIKE IT WENT INTO NEUTRAL. I WAS ABLE TO COAST TO THE SIDE OF THE ROAD AND THE MESSAGE THAT WAS ON THE DASH STATED SHIFT INTO PARK, THEN INTO DESIRED GEAR. I DID AND WAS ABLE TO DRIVE OFF THE ROAD AND INTO A PARKING SPOT OF A NEARBY BUSINESS. I BROUGHT THE TRUCK IN AND THEY OPENED A STAR CASE. EVENTUALLY THEY CHANGED THE TRANSMISSION VALVE BODY AND REPROGRAMMED SEVERAL THINGS. THEY TOLD ME THE PROBLEM WAS SOLVED. AT 9059 MILES IT HAPPENED AGAIN. THIS TIME I WAS BACKING INTO A DRIVEWAY SO I WAS ABLE TO PULL OUT MY PHONE AND TAKE A VIDEO OF THE FLASHING LIGHT OVER THE SHIFTER AND IN THE CLUSTER. THE FIRST INCIDENT HAPPENED ON 1/13/2020 WITH 1520 MILES ON VEHICLE. THE INCIDENT IN THE INTERSECTION HAPPENED ON 5/21/2020 WITH 6670 MILES ON THE ODOMETER. THE LAST INCIDENT HAPPENED ON 7/7/2020 WITH 9059 MILES ON THE ODOMETER.

Additional Notes:

I PURCHASED A 2019 RAM 2500 TRUCK, AND BEGAN HAVING ISSUE WITH THE TRUCK DROPPING INTO NEUTRAL AT JUST OVER 1000 MILES. I WENT TO THE DEALER AND THEY CHECKED CODES, BUT I DIDN'T MAKE SURE THEY DOCUMENTED IT. IT SEEMED TO ONLY HAPPEN WHEN GOING IN REVERSE AND TURNING, SO I CONTINUED TO DRIVE IT. THEN AT 6670 MILES IT HAPPENED WHILE DRIVING AND IN AN INTERSECTION. I HAD COME TO A STOP AT A LIGHT, THEN WHEN THE LIGHT TURNED GREEN I PROCEEDED TO TURN RIGHT. I GOT ABOUT 10 FEET INTO THE TURN AND THE TRUCK ACTED LIKE IT WENT INTO NEUTRAL. I WAS ABLE TO COAST TO THE SIDE OF THE ROAD AND THE MESSAGE THAT WAS ON THE DASH STATED SHIFT INTO PARK, THEN INTO DESIRED GEAR. I DID AND WAS ABLE TO DRIVE OFF THE ROAD AND INTO A PARKING SPOT OF A NEARBY BUSINESS. I BROUGHT THE TRUCK IN AND THEY OPENED A STAR CASE. EVENTUALLY THEY CHANGED THE TRANSMISSION VALVE BODY AND REPROGRAMMED SEVERAL THINGS. THEY TOLD ME THE PROBLEM WAS SOLVED. AT 9059 MILES IT HAPPENED AGAIN. THIS TIME I WAS BACKING INTO A DRIVEWAY SO I WAS ABLE TO PULL OUT MY PHONE AND TAKE A VIDEO OF THE FLASHING LIGHT OVER THE SHIFTER AND IN THE CLUSTER. THE FIRST INCIDENT HAPPENED ON 1/13/2020 WITH 1520 MILES ON VEHICLE. THE INCIDENT IN THE INTERSECTION HAPPENED ON 5/21/2020 WITH 6670 MILES ON THE ODOMETER. THE LAST INCIDENT HAPPENED ON 7/7/2020 WITH 9059 MILES ON THE ODOMETER.

Manufacturer: RAM
Mfg Campaign: 11349164
Notice Date: Aug 14, 2020
Recall Date: Aug 14, 2020
Chrysler (fca Us, Llc)
Campaign: 11343793 Other
Aug 6, 2020
Defect Description:

STEERING

Potential Consequences:

I RECEIVED A "IMPORTANT SAFETY RECALL" (DRAG LINK) NOTICE (W49/NHTSA 20E-043) IN THE MAIL. I SCHEDULED FOR REPAIR 8/6/20. PER THE DEALERSHIP THERE ARE NO RECALLS ON THIS VEHICLE. NOW I'M A LITTLE CONCERNED ABOUT WHAT TO DO. I HAVE A 2018 RAM 3500 THAT HAD THIS SAME RECALL AND WAS REPAIRED BY WELDING A NUT ON THE DRAG LINK. I'M NOTIFYING MY INSURANCE UNDERWRITER JUST IN CASE AN ACCIDENT RELATED TO THIS OCCURS. WHAT AM I TO DO NOW ???, I'M NOT FEELING VERY SAFE FOR ME AND MY FAMILY AT THIS POINT. CAN I ASK RAM FOR A REFUND AND TO TAKE THIS TRUCK BACK OR AM I TO BE UNDER THE MENTAL STRESS OF WHEN IS THIS GOING TO CAUSE ME TO HAVE A WRECK AND MAYBE LOOSE MEMBERS OF MY FAMILY AND OR MY LIFE AND GOD FORBID SOME OTHER PERSONS LIFE. WHAT AM I TO DO ???. HELP ME PLEASE. THANK YOU

Corrective Action:

I RECEIVED A "IMPORTANT SAFETY RECALL" (DRAG LINK) NOTICE (W49/NHTSA 20E-043) IN THE MAIL. I SCHEDULED FOR REPAIR 8/6/20. PER THE DEALERSHIP THERE ARE NO RECALLS ON THIS VEHICLE. NOW I'M A LITTLE CONCERNED ABOUT WHAT TO DO. I HAVE A 2018 RAM 3500 THAT HAD THIS SAME RECALL AND WAS REPAIRED BY WELDING A NUT ON THE DRAG LINK. I'M NOTIFYING MY INSURANCE UNDERWRITER JUST IN CASE AN ACCIDENT RELATED TO THIS OCCURS. WHAT AM I TO DO NOW ???, I'M NOT FEELING VERY SAFE FOR ME AND MY FAMILY AT THIS POINT. CAN I ASK RAM FOR A REFUND AND TO TAKE THIS TRUCK BACK OR AM I TO BE UNDER THE MENTAL STRESS OF WHEN IS THIS GOING TO CAUSE ME TO HAVE A WRECK AND MAYBE LOOSE MEMBERS OF MY FAMILY AND OR MY LIFE AND GOD FORBID SOME OTHER PERSONS LIFE. WHAT AM I TO DO ???. HELP ME PLEASE. THANK YOU

Additional Notes:

I RECEIVED A "IMPORTANT SAFETY RECALL" (DRAG LINK) NOTICE (W49/NHTSA 20E-043) IN THE MAIL. I SCHEDULED FOR REPAIR 8/6/20. PER THE DEALERSHIP THERE ARE NO RECALLS ON THIS VEHICLE. NOW I'M A LITTLE CONCERNED ABOUT WHAT TO DO. I HAVE A 2018 RAM 3500 THAT HAD THIS SAME RECALL AND WAS REPAIRED BY WELDING A NUT ON THE DRAG LINK. I'M NOTIFYING MY INSURANCE UNDERWRITER JUST IN CASE AN ACCIDENT RELATED TO THIS OCCURS. WHAT AM I TO DO NOW ???, I'M NOT FEELING VERY SAFE FOR ME AND MY FAMILY AT THIS POINT. CAN I ASK RAM FOR A REFUND AND TO TAKE THIS TRUCK BACK OR AM I TO BE UNDER THE MENTAL STRESS OF WHEN IS THIS GOING TO CAUSE ME TO HAVE A WRECK AND MAYBE LOOSE MEMBERS OF MY FAMILY AND OR MY LIFE AND GOD FORBID SOME OTHER PERSONS LIFE. WHAT AM I TO DO ???. HELP ME PLEASE. THANK YOU

Manufacturer: RAM
Mfg Campaign: 11343793
Notice Date: Aug 6, 2020
Recall Date: Aug 6, 2020
Chrysler (fca Us, Llc)
Campaign: 11343218 Other
Aug 4, 2020
Defect Description:

VISIBILITY/WIPER

Potential Consequences:

WHEN THE A/C IS ON IN ANY VENT MODE THE COOLED AIR ESCAPES THROUGH THE FRONT DEFROST AND CONDENSATES THE WINDSHIELD CONSTANTLY HAVING TO TURN ON THE WIPERS TO CLEAR THE WINDSHIELD.

Corrective Action:

WHEN THE A/C IS ON IN ANY VENT MODE THE COOLED AIR ESCAPES THROUGH THE FRONT DEFROST AND CONDENSATES THE WINDSHIELD CONSTANTLY HAVING TO TURN ON THE WIPERS TO CLEAR THE WINDSHIELD.

Additional Notes:

WHEN THE A/C IS ON IN ANY VENT MODE THE COOLED AIR ESCAPES THROUGH THE FRONT DEFROST AND CONDENSATES THE WINDSHIELD CONSTANTLY HAVING TO TURN ON THE WIPERS TO CLEAR THE WINDSHIELD.

Manufacturer: RAM
Mfg Campaign: 11343218
Notice Date: Aug 4, 2020
Recall Date: Aug 4, 2020
Chrysler (fca Us, Llc)
Campaign: 11341297 Other
Jul 24, 2020
Defect Description:

STRUCTURE:BODY

Potential Consequences:

THIS IS MY SECOND SUBMITTED COMPLAINT ABOUT THE TAILGATE COMING OPEN WHILE DRIVING AND TOWING. HAVE MADE TWO COMPLAINTS TO CHRYSLER AND TAKEN TO DEALER. HOWEVER, NOTHING IS BEING DONE BECAUSE THEY DRIVE IT 10 MILES AND "CAN NOT REPLICATE". EVEN THOUGH THEY ACKNOWLEDGE EXTENSIVE RECALL HISTORY ON EARLIER MODELS FOR SAME PROBLEM. I HAVE NOW DAMAGED MY TRUCK WITH 5K MILES ON IT AND MY CAMPER WHEN IT CAME OPEN IN TOW.

Corrective Action:

THIS IS MY SECOND SUBMITTED COMPLAINT ABOUT THE TAILGATE COMING OPEN WHILE DRIVING AND TOWING. HAVE MADE TWO COMPLAINTS TO CHRYSLER AND TAKEN TO DEALER. HOWEVER, NOTHING IS BEING DONE BECAUSE THEY DRIVE IT 10 MILES AND "CAN NOT REPLICATE". EVEN THOUGH THEY ACKNOWLEDGE EXTENSIVE RECALL HISTORY ON EARLIER MODELS FOR SAME PROBLEM. I HAVE NOW DAMAGED MY TRUCK WITH 5K MILES ON IT AND MY CAMPER WHEN IT CAME OPEN IN TOW.

Additional Notes:

THIS IS MY SECOND SUBMITTED COMPLAINT ABOUT THE TAILGATE COMING OPEN WHILE DRIVING AND TOWING. HAVE MADE TWO COMPLAINTS TO CHRYSLER AND TAKEN TO DEALER. HOWEVER, NOTHING IS BEING DONE BECAUSE THEY DRIVE IT 10 MILES AND "CAN NOT REPLICATE". EVEN THOUGH THEY ACKNOWLEDGE EXTENSIVE RECALL HISTORY ON EARLIER MODELS FOR SAME PROBLEM. I HAVE NOW DAMAGED MY TRUCK WITH 5K MILES ON IT AND MY CAMPER WHEN IT CAME OPEN IN TOW.

Manufacturer: RAM
Mfg Campaign: 11341297
Notice Date: Jul 24, 2020
Recall Date: Jul 24, 2020

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