Complaints & Recalls
Official Safety Recalls - Important!
49 RecallsThese are official manufacturer recalls ordered by NHTSA for safety defects. If you own this vehicle, contact your dealer immediately for free repairs.
Chrysler (fca Us, Llc)
Safety Issue:
Chrysler (FCA US, LLC) is recalling certain 2016-2019 Ram 3500, Ram 1500, 2016-2020 Ram 2500, and 2016 Ram 3500 Cab Chassis vehicles. The right and left side curtain air bag inflators may rupture due to a manufacturing defect.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153) or go to nhtsa.gov.
Mfg Campaign: 05C, 09C, 10C
Recall Date: Jan 16, 2025
Chrysler (fca Us, Llc)
Safety Issue:
Chrysler (FCA US, LLC) is recalling certain 2019-2022 Ram 1500, 2500, and 3500 pickup trucks. The tailgate may not latch properly due to misaligned tailgate strikers, which could result in the tailgate opening while driving.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Mfg Campaign: ZB8
Recall Date: Dec 8, 2022
Chrysler (fca Us, Llc)
Safety Issue:
Chrysler (FCA US, LLC) is recalling certain 2019-2022 Ram 2500 and 2021-2022 Dodge Durango vehicles, and 2019-2022 3500 cab chassis with GVWR less than 10,000 lbs. The ABS control module software may prevent the electronic stability control (ESC) malfunction indicator light from illuminating during certain conditions. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 126, "Electronic Stability Control Systems."
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Mfg Campaign: Z20
Recall Date: Mar 10, 2022
Chrysler (fca Us, Llc)
Safety Issue:
Chrysler (FCA US, LLC) is recalling certain 2019-2020 Ram 2500 and Ram 3500 vehicles, Ram 3500 Cab Chassis, 4500 Cab Chassis, 5500 Cab Chassis and 3500 Cab Chassis with a gross vehicle weight rating (GVWR) of less than 10,000 lbs. The windshield wiper arms may loosen, possibly causing the wipers to function improperly and reduce the driver's visibility in certain weather conditions.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Mfg Campaign: Z08
Recall Date: Jan 27, 2022
Chrysler (fca Us, Llc)
Safety Issue:
Chrysler (FCA US, LLC) is recalling certain 2019-2020 Ram 2500, 3500 pickup trucks, and Ram 3500, 4500, and 5500 cab chassis vehicles equipped with Cummins 6.7L Turbo Diesel engines. The High Pressure Fuel Pump (HPFP) may fail, resulting in a sudden engine stall without warning.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Mfg Campaign: Y78
Recall Date: Nov 12, 2021
Chrysler (fca Us Llc)
Safety Issue:
Chrysler (FCA US LLC) is recalling certain 2019 Jeep Wrangler and Ram 2500, 2019-2020 Ram 1500 and 2020 Jeep Gladiator vehicles. In the event of a crash, a front seat belt retractor may not properly slow the occupant's forward movement after locking.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: W67
Recall Date: Sep 24, 2020
Chrysler (fca Us Llc)
Safety Issue:
Chrysler (FCA US LLC) is recalling certain 2019-2020 Ram 2500 and Ram 3500 Pick-up trucks equipped with an accessory bed step. In certain side loading conditions, the bed step may unexpectedly fail while in use.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: W24, W44
Recall Date: Apr 9, 2020
Chrysler (fca Us Llc)
Safety Issue:
Chrysler (FCA US LLC) is recalling certain 2020 Jeep Gladiator and Jeep Cherokee, 2019-2020 Ram 1500 Pickup, Ram 2500 Pickup, Ram 3500 Pickup, Chrysler Pacifica, Dodge Durango, Jeep Grand Cherokee, Jeep Wrangler, and Jeep Renegade and 2019 Dodge Challenger vehicles equipped with 8.4" or 12" radio displays. A software error can cause the rearview camera image to remain displayed after the vehicle has been shifted out of reverse. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 111, "Rearview Mirrors."
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: W30-W37
Recall Date: Apr 2, 2020
Chrysler (fca Us Llc)
Safety Issue:
Chrysler (FCA US LLC) is recalling certain 2019-2020 Ram 2500 and 3500 Pickup vehicles equipped with six-speed automatic (68RFE) transmissions. A build up of pressure and heat inside the transmission may result in a transmission fluid leak from the dipstick tube.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: W03
Recall Date: Jan 24, 2020
Chrysler (fca Us Llc)
Safety Issue:
Chrysler (FCA US LLC) is recalling certain 2019 Ram 2500, 3500 and 3500 Cab Chassis trucks. The brake calipers may have been manufactured with an incorrect assembly fluid, which can cause the caliper's rubber seals to swell.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: V98
Recall Date: Aug 29, 2019
Chrysler (fca Us Llc)
Safety Issue:
Chrysler (FCA US LLC) is recalling certain 2019 Ram 2500 and 3500 trucks, and 3500, 4500, and 5500 Cab Chassis vehicles equipped with diesel engines. The fuel lines may leak fuel into the engine compartment.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: V76
Recall Date: Jun 27, 2019
Consumer Complaints
235 ComplaintsChrysler (fca Us, Llc)
Defect Description:
UNKNOWN OR OTHER
Potential Consequences:
GOING OVER BUMPS ON ROAD AROUND 25-40 MPH SOMETHING IN BACK. SOUNDS LIKE IT'S COMING FROM REAR SEATS MAKING A BANGING NOISE. SOME BELIEVE IT'S THE CAB MOUNTS. TOO SHORT OR SHORT BOLT OR SOMETHING.
Corrective Action:
GOING OVER BUMPS ON ROAD AROUND 25-40 MPH SOMETHING IN BACK. SOUNDS LIKE IT'S COMING FROM REAR SEATS MAKING A BANGING NOISE. SOME BELIEVE IT'S THE CAB MOUNTS. TOO SHORT OR SHORT BOLT OR SOMETHING.
Additional Notes:
GOING OVER BUMPS ON ROAD AROUND 25-40 MPH SOMETHING IN BACK. SOUNDS LIKE IT'S COMING FROM REAR SEATS MAKING A BANGING NOISE. SOME BELIEVE IT'S THE CAB MOUNTS. TOO SHORT OR SHORT BOLT OR SOMETHING.
Mfg Campaign: 11320832
Recall Date: Apr 11, 2020
Chrysler (fca Us, Llc)
Defect Description:
STRUCTURE:BODY
Potential Consequences:
FRONT CAB IS NOT ALIGNED STRAIGHT WITH BED.. LOOKS LIKE CAB OR BED IS SHIFTED. *TR
Corrective Action:
FRONT CAB IS NOT ALIGNED STRAIGHT WITH BED.. LOOKS LIKE CAB OR BED IS SHIFTED. *TR
Additional Notes:
FRONT CAB IS NOT ALIGNED STRAIGHT WITH BED.. LOOKS LIKE CAB OR BED IS SHIFTED. *TR
Mfg Campaign: 11320833
Recall Date: Apr 11, 2020
Chrysler (fca Us, Llc)
Defect Description:
ENGINE
Potential Consequences:
2 DIFFERENT NOISES CLICKING NOISE FROM FRONT OF ENGINE COULD BE FAN CLUTCH OR A PULLEY AND TICKING NOISE COULD BE CP4 PUMP?? *TR
Corrective Action:
2 DIFFERENT NOISES CLICKING NOISE FROM FRONT OF ENGINE COULD BE FAN CLUTCH OR A PULLEY AND TICKING NOISE COULD BE CP4 PUMP?? *TR
Additional Notes:
2 DIFFERENT NOISES CLICKING NOISE FROM FRONT OF ENGINE COULD BE FAN CLUTCH OR A PULLEY AND TICKING NOISE COULD BE CP4 PUMP?? *TR
Mfg Campaign: 11320837
Recall Date: Apr 11, 2020
Chrysler (fca Us, Llc)
Defect Description:
STRUCTURE:BODY
Potential Consequences:
HOOD VIBRATES AND LIFTS LIKE IT'S GOING TO COME OFF
Corrective Action:
HOOD VIBRATES AND LIFTS LIKE IT'S GOING TO COME OFF
Additional Notes:
HOOD VIBRATES AND LIFTS LIKE IT'S GOING TO COME OFF
Mfg Campaign: 11320838
Recall Date: Apr 11, 2020
Chrysler (fca Us, Llc)
Defect Description:
POWER TRAIN
Potential Consequences:
TL* THE CONTACT OWNS A 2019 RAM 2500. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 20V036000 (POWER TRAIN). THE CONTACT STATED WHILE DRIVING AT AN UNKNOWN SPEED THE TRANSMISSION FAILED WITHOUT WARNING. THE VEHICLE WAS TOWED TO JOHN ELWAY'S CLAREMONT CHRYSLER DODGE JEEP RAM (620 AUTO CENTER DR, CLAREMONT, CA 91711) WHERE THE VEHICLE WAS DIAGNOSED WITH TRANSMISSION FAILURE. THE VEHICLE WAS REPAIRED HOWEVER, THE FAILURE RECURRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE BUT OFFERED NO ASSISTANCE. THE FAILURE MILEAGE WAS 4,048. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.
Corrective Action:
TL* THE CONTACT OWNS A 2019 RAM 2500. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 20V036000 (POWER TRAIN). THE CONTACT STATED WHILE DRIVING AT AN UNKNOWN SPEED THE TRANSMISSION FAILED WITHOUT WARNING. THE VEHICLE WAS TOWED TO JOHN ELWAY'S CLAREMONT CHRYSLER DODGE JEEP RAM (620 AUTO CENTER DR, CLAREMONT, CA 91711) WHERE THE VEHICLE WAS DIAGNOSED WITH TRANSMISSION FAILURE. THE VEHICLE WAS REPAIRED HOWEVER, THE FAILURE RECURRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE BUT OFFERED NO ASSISTANCE. THE FAILURE MILEAGE WAS 4,048. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.
Additional Notes:
TL* THE CONTACT OWNS A 2019 RAM 2500. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 20V036000 (POWER TRAIN). THE CONTACT STATED WHILE DRIVING AT AN UNKNOWN SPEED THE TRANSMISSION FAILED WITHOUT WARNING. THE VEHICLE WAS TOWED TO JOHN ELWAY'S CLAREMONT CHRYSLER DODGE JEEP RAM (620 AUTO CENTER DR, CLAREMONT, CA 91711) WHERE THE VEHICLE WAS DIAGNOSED WITH TRANSMISSION FAILURE. THE VEHICLE WAS REPAIRED HOWEVER, THE FAILURE RECURRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE BUT OFFERED NO ASSISTANCE. THE FAILURE MILEAGE WAS 4,048. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.
Mfg Campaign: 11320763
Recall Date: Apr 10, 2020
Chrysler (fca Us, Llc)
Defect Description:
POWER TRAIN
Potential Consequences:
TL* THE CONTACT OWNS A 2019 RAM 2500. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 20V043000 (POWER TRAIN) HOWEVER, THE PART TO DO THE RECALL REPAIR WAS NOT YET AVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER HAD EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE CONTACT STATED THAT LARRY H. MILLER DODGE RAM TUCSON (4220 E 22ND ST, TUCSON, AZ 85711), EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT.
Corrective Action:
TL* THE CONTACT OWNS A 2019 RAM 2500. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 20V043000 (POWER TRAIN) HOWEVER, THE PART TO DO THE RECALL REPAIR WAS NOT YET AVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER HAD EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE CONTACT STATED THAT LARRY H. MILLER DODGE RAM TUCSON (4220 E 22ND ST, TUCSON, AZ 85711), EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT.
Additional Notes:
TL* THE CONTACT OWNS A 2019 RAM 2500. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 20V043000 (POWER TRAIN) HOWEVER, THE PART TO DO THE RECALL REPAIR WAS NOT YET AVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER HAD EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE CONTACT STATED THAT LARRY H. MILLER DODGE RAM TUCSON (4220 E 22ND ST, TUCSON, AZ 85711), EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT.
Mfg Campaign: 11320317
Recall Date: Apr 6, 2020
Chrysler (fca Us, Llc)
Defect Description:
POWER TRAIN
Potential Consequences:
TL* THE CONTACT OWNS A 2019 RAM 2500. THE CONTACT RECEIVED RECALL NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 20V043000 (POWER TRAIN) HOWEVER, THE PART TO DO THE RECALL REPAIR WAS NOT AVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER HAD EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. LITHIA CHRYSLER JEEP RAM LOCATED AT (10701 NEWPORT HWY, SPOKANE, WA 99218), CONFIRMED PARTS WERE NOT AVAILABLE FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT.
Corrective Action:
TL* THE CONTACT OWNS A 2019 RAM 2500. THE CONTACT RECEIVED RECALL NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 20V043000 (POWER TRAIN) HOWEVER, THE PART TO DO THE RECALL REPAIR WAS NOT AVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER HAD EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. LITHIA CHRYSLER JEEP RAM LOCATED AT (10701 NEWPORT HWY, SPOKANE, WA 99218), CONFIRMED PARTS WERE NOT AVAILABLE FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT.
Additional Notes:
TL* THE CONTACT OWNS A 2019 RAM 2500. THE CONTACT RECEIVED RECALL NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 20V043000 (POWER TRAIN) HOWEVER, THE PART TO DO THE RECALL REPAIR WAS NOT AVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER HAD EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. LITHIA CHRYSLER JEEP RAM LOCATED AT (10701 NEWPORT HWY, SPOKANE, WA 99218), CONFIRMED PARTS WERE NOT AVAILABLE FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT.
Mfg Campaign: 11319441
Recall Date: Mar 27, 2020
Chrysler (fca Us, Llc)
Defect Description:
UNKNOWN OR OTHER
Potential Consequences:
AC IS INADEQUATE, BLOWS COOL AND NOT COLD
Corrective Action:
AC IS INADEQUATE, BLOWS COOL AND NOT COLD
Additional Notes:
AC IS INADEQUATE, BLOWS COOL AND NOT COLD
Mfg Campaign: 11318550
Recall Date: Mar 18, 2020
Chrysler (fca Us, Llc)
Defect Description:
POWER TRAIN
Potential Consequences:
TL* THE CONTACT OWNS A 2019 RAM 2500. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 20V043000 (POWER TRAIN) HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE CONTACT CONTACTED HEMET CHRYSLER DODGE JEEP RAM LOCATED AT (425 MOTOR WAY, HEMET, CA 92545) WHERE IT WAS CONFIRMED THAT THE PART WAS NOT AVAILABLE. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT.
Corrective Action:
TL* THE CONTACT OWNS A 2019 RAM 2500. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 20V043000 (POWER TRAIN) HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE CONTACT CONTACTED HEMET CHRYSLER DODGE JEEP RAM LOCATED AT (425 MOTOR WAY, HEMET, CA 92545) WHERE IT WAS CONFIRMED THAT THE PART WAS NOT AVAILABLE. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT.
Additional Notes:
TL* THE CONTACT OWNS A 2019 RAM 2500. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 20V043000 (POWER TRAIN) HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE CONTACT CONTACTED HEMET CHRYSLER DODGE JEEP RAM LOCATED AT (425 MOTOR WAY, HEMET, CA 92545) WHERE IT WAS CONFIRMED THAT THE PART WAS NOT AVAILABLE. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT.
Mfg Campaign: 11318380
Recall Date: Mar 17, 2020
Chrysler (fca Us, Llc)
Defect Description:
POWER TRAIN
Potential Consequences:
I RECEIVED A SAFETY RECALL NOTICE FOR MY TRANSMISSION. I CALLED THE DEALER AND THEY CANNOT GET ME IN FOR SIX MONTHS. THIS IS A LARGE DEALER, RAM OF THE WEST IN LANCASTER, CA. A SAFETY ISSUE SHOULD NOT BE DELAYED FOR HALF A YEAR!
Corrective Action:
I RECEIVED A SAFETY RECALL NOTICE FOR MY TRANSMISSION. I CALLED THE DEALER AND THEY CANNOT GET ME IN FOR SIX MONTHS. THIS IS A LARGE DEALER, RAM OF THE WEST IN LANCASTER, CA. A SAFETY ISSUE SHOULD NOT BE DELAYED FOR HALF A YEAR!
Additional Notes:
I RECEIVED A SAFETY RECALL NOTICE FOR MY TRANSMISSION. I CALLED THE DEALER AND THEY CANNOT GET ME IN FOR SIX MONTHS. THIS IS A LARGE DEALER, RAM OF THE WEST IN LANCASTER, CA. A SAFETY ISSUE SHOULD NOT BE DELAYED FOR HALF A YEAR!
Mfg Campaign: 11318280
Recall Date: Mar 16, 2020
Chrysler (fca Us, Llc)
Defect Description:
POWER TRAIN
Potential Consequences:
TL* THE CONTACT OWNS A 2019 RAM 2500. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 20V043000 (POWER TRAIN) HOWEVER, THE PARTS TO DO THE RECALL REPAIR WAS NOT YET AVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER HAD EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. AUTONATION CHRYSLER DODGE JEEP RAM NORTH FORT WORTH LOCATED AT (11200 N FWY, FORT WORTH, TX 76177, (817) 642-7894), WAS CONTACTED AND CONFIRMED THAT THE PARTS WERE NOT AVAILABLE. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.
Corrective Action:
TL* THE CONTACT OWNS A 2019 RAM 2500. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 20V043000 (POWER TRAIN) HOWEVER, THE PARTS TO DO THE RECALL REPAIR WAS NOT YET AVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER HAD EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. AUTONATION CHRYSLER DODGE JEEP RAM NORTH FORT WORTH LOCATED AT (11200 N FWY, FORT WORTH, TX 76177, (817) 642-7894), WAS CONTACTED AND CONFIRMED THAT THE PARTS WERE NOT AVAILABLE. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.
Additional Notes:
TL* THE CONTACT OWNS A 2019 RAM 2500. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 20V043000 (POWER TRAIN) HOWEVER, THE PARTS TO DO THE RECALL REPAIR WAS NOT YET AVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER HAD EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. AUTONATION CHRYSLER DODGE JEEP RAM NORTH FORT WORTH LOCATED AT (11200 N FWY, FORT WORTH, TX 76177, (817) 642-7894), WAS CONTACTED AND CONFIRMED THAT THE PARTS WERE NOT AVAILABLE. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.
Mfg Campaign: 11317841
Recall Date: Mar 13, 2020
Chrysler (fca Us, Llc)
Defect Description:
STRUCTURE:BODY
Potential Consequences:
THE HOOD OF THE VEHICLE MOVES AROUND SUBSTANTIALLY IN TURBULENT AIR ON THE HIGHWAY. IT LOOKS LIKE IT IS COMING LOOSE, BUT IT ISN'T. FOR INSTANCE FOLLOWING A SEMI, OR IN WINDY CONDITIONS. THE DATE ON THIS FORM IS RANDOM BECAUSE IT HAPPENS ALL THE TIME.
Corrective Action:
THE HOOD OF THE VEHICLE MOVES AROUND SUBSTANTIALLY IN TURBULENT AIR ON THE HIGHWAY. IT LOOKS LIKE IT IS COMING LOOSE, BUT IT ISN'T. FOR INSTANCE FOLLOWING A SEMI, OR IN WINDY CONDITIONS. THE DATE ON THIS FORM IS RANDOM BECAUSE IT HAPPENS ALL THE TIME.
Additional Notes:
THE HOOD OF THE VEHICLE MOVES AROUND SUBSTANTIALLY IN TURBULENT AIR ON THE HIGHWAY. IT LOOKS LIKE IT IS COMING LOOSE, BUT IT ISN'T. FOR INSTANCE FOLLOWING A SEMI, OR IN WINDY CONDITIONS. THE DATE ON THIS FORM IS RANDOM BECAUSE IT HAPPENS ALL THE TIME.
Mfg Campaign: 11315868
Recall Date: Mar 3, 2020
Chrysler (fca Us, Llc)
Defect Description:
ELECTRICAL SYSTEM
Potential Consequences:
WHILE IN MOTION ON HIGHWAYS AND CITY STREETS, THE UCONNECT 4C NAV SYSTEM WILL FREEZE, REBOOT OR MALFUNCTION PREVENTING CONTROL OF THE STEREO VOLUME (CANNOT TURN DOWN OR OFF), PREVENT MANAGEMENT OF TOWING SETTINGS, DISABLES CONTROLS FOR SEAT AND STEERING WHEEL HEATING (CANNOT TURN OFF OR CHANGE PREFERENCES), OBSTRUCTS BLUETOOTH CALL MANAGEMENT, DISRUPTS VEHICLE NAVIGATION SYSTEMS AND BLOCKS CLIMATE CONTROL MANAGEMENT. IT ALSO VISUALLY DISTRACTS THE DRIVER BY REPEATED FLASHING A LARGE SCREEN ON AND OFF WITH NO ABILITY TO TURN OFF OR DISABLE IT AND CREATES AN INHOSPITABLE ENVIRONMENT FOR SAFE DRIVING. HERE IS A VIDEO THAT SHOWS THIS BEHAVIOR: HTTPS://WWW.DROPBOX.COM/S/MQLIWEXMQQMCSVF/IMG_4208.MOV?DL=0
Corrective Action:
WHILE IN MOTION ON HIGHWAYS AND CITY STREETS, THE UCONNECT 4C NAV SYSTEM WILL FREEZE, REBOOT OR MALFUNCTION PREVENTING CONTROL OF THE STEREO VOLUME (CANNOT TURN DOWN OR OFF), PREVENT MANAGEMENT OF TOWING SETTINGS, DISABLES CONTROLS FOR SEAT AND STEERING WHEEL HEATING (CANNOT TURN OFF OR CHANGE PREFERENCES), OBSTRUCTS BLUETOOTH CALL MANAGEMENT, DISRUPTS VEHICLE NAVIGATION SYSTEMS AND BLOCKS CLIMATE CONTROL MANAGEMENT. IT ALSO VISUALLY DISTRACTS THE DRIVER BY REPEATED FLASHING A LARGE SCREEN ON AND OFF WITH NO ABILITY TO TURN OFF OR DISABLE IT AND CREATES AN INHOSPITABLE ENVIRONMENT FOR SAFE DRIVING. HERE IS A VIDEO THAT SHOWS THIS BEHAVIOR: HTTPS://WWW.DROPBOX.COM/S/MQLIWEXMQQMCSVF/IMG_4208.MOV?DL=0
Additional Notes:
WHILE IN MOTION ON HIGHWAYS AND CITY STREETS, THE UCONNECT 4C NAV SYSTEM WILL FREEZE, REBOOT OR MALFUNCTION PREVENTING CONTROL OF THE STEREO VOLUME (CANNOT TURN DOWN OR OFF), PREVENT MANAGEMENT OF TOWING SETTINGS, DISABLES CONTROLS FOR SEAT AND STEERING WHEEL HEATING (CANNOT TURN OFF OR CHANGE PREFERENCES), OBSTRUCTS BLUETOOTH CALL MANAGEMENT, DISRUPTS VEHICLE NAVIGATION SYSTEMS AND BLOCKS CLIMATE CONTROL MANAGEMENT. IT ALSO VISUALLY DISTRACTS THE DRIVER BY REPEATED FLASHING A LARGE SCREEN ON AND OFF WITH NO ABILITY TO TURN OFF OR DISABLE IT AND CREATES AN INHOSPITABLE ENVIRONMENT FOR SAFE DRIVING. HERE IS A VIDEO THAT SHOWS THIS BEHAVIOR: HTTPS://WWW.DROPBOX.COM/S/MQLIWEXMQQMCSVF/IMG_4208.MOV?DL=0
Mfg Campaign: 11315605
Recall Date: Mar 2, 2020
Chrysler (fca Us, Llc)
Defect Description:
SEATS
Potential Consequences:
WHILE IN MOTION ON HIGHWAYS AND CITY STREETS, THE UCONNECT 4C NAV SYSTEM WILL FREEZE, REBOOT OR MALFUNCTION PREVENTING CONTROL OF THE STEREO VOLUME (CANNOT TURN DOWN OR OFF), PREVENT MANAGEMENT OF TOWING SETTINGS, DISABLES CONTROLS FOR SEAT AND STEERING WHEEL HEATING (CANNOT TURN OFF OR CHANGE PREFERENCES), OBSTRUCTS BLUETOOTH CALL MANAGEMENT, DISRUPTS VEHICLE NAVIGATION SYSTEMS AND BLOCKS CLIMATE CONTROL MANAGEMENT. IT ALSO VISUALLY DISTRACTS THE DRIVER BY REPEATED FLASHING A LARGE SCREEN ON AND OFF WITH NO ABILITY TO TURN OFF OR DISABLE IT AND CREATES AN INHOSPITABLE ENVIRONMENT FOR SAFE DRIVING. HERE IS A VIDEO THAT SHOWS THIS BEHAVIOR: HTTPS://WWW.DROPBOX.COM/S/MQLIWEXMQQMCSVF/IMG_4208.MOV?DL=0
Corrective Action:
WHILE IN MOTION ON HIGHWAYS AND CITY STREETS, THE UCONNECT 4C NAV SYSTEM WILL FREEZE, REBOOT OR MALFUNCTION PREVENTING CONTROL OF THE STEREO VOLUME (CANNOT TURN DOWN OR OFF), PREVENT MANAGEMENT OF TOWING SETTINGS, DISABLES CONTROLS FOR SEAT AND STEERING WHEEL HEATING (CANNOT TURN OFF OR CHANGE PREFERENCES), OBSTRUCTS BLUETOOTH CALL MANAGEMENT, DISRUPTS VEHICLE NAVIGATION SYSTEMS AND BLOCKS CLIMATE CONTROL MANAGEMENT. IT ALSO VISUALLY DISTRACTS THE DRIVER BY REPEATED FLASHING A LARGE SCREEN ON AND OFF WITH NO ABILITY TO TURN OFF OR DISABLE IT AND CREATES AN INHOSPITABLE ENVIRONMENT FOR SAFE DRIVING. HERE IS A VIDEO THAT SHOWS THIS BEHAVIOR: HTTPS://WWW.DROPBOX.COM/S/MQLIWEXMQQMCSVF/IMG_4208.MOV?DL=0
Additional Notes:
WHILE IN MOTION ON HIGHWAYS AND CITY STREETS, THE UCONNECT 4C NAV SYSTEM WILL FREEZE, REBOOT OR MALFUNCTION PREVENTING CONTROL OF THE STEREO VOLUME (CANNOT TURN DOWN OR OFF), PREVENT MANAGEMENT OF TOWING SETTINGS, DISABLES CONTROLS FOR SEAT AND STEERING WHEEL HEATING (CANNOT TURN OFF OR CHANGE PREFERENCES), OBSTRUCTS BLUETOOTH CALL MANAGEMENT, DISRUPTS VEHICLE NAVIGATION SYSTEMS AND BLOCKS CLIMATE CONTROL MANAGEMENT. IT ALSO VISUALLY DISTRACTS THE DRIVER BY REPEATED FLASHING A LARGE SCREEN ON AND OFF WITH NO ABILITY TO TURN OFF OR DISABLE IT AND CREATES AN INHOSPITABLE ENVIRONMENT FOR SAFE DRIVING. HERE IS A VIDEO THAT SHOWS THIS BEHAVIOR: HTTPS://WWW.DROPBOX.COM/S/MQLIWEXMQQMCSVF/IMG_4208.MOV?DL=0
Mfg Campaign: 11315605
Recall Date: Mar 2, 2020
Chrysler (fca Us, Llc)
Defect Description:
UNKNOWN OR OTHER
Potential Consequences:
WHILE IN MOTION ON HIGHWAYS AND CITY STREETS, THE UCONNECT 4C NAV SYSTEM WILL FREEZE, REBOOT OR MALFUNCTION PREVENTING CONTROL OF THE STEREO VOLUME (CANNOT TURN DOWN OR OFF), PREVENT MANAGEMENT OF TOWING SETTINGS, DISABLES CONTROLS FOR SEAT AND STEERING WHEEL HEATING (CANNOT TURN OFF OR CHANGE PREFERENCES), OBSTRUCTS BLUETOOTH CALL MANAGEMENT, DISRUPTS VEHICLE NAVIGATION SYSTEMS AND BLOCKS CLIMATE CONTROL MANAGEMENT. IT ALSO VISUALLY DISTRACTS THE DRIVER BY REPEATED FLASHING A LARGE SCREEN ON AND OFF WITH NO ABILITY TO TURN OFF OR DISABLE IT AND CREATES AN INHOSPITABLE ENVIRONMENT FOR SAFE DRIVING. HERE IS A VIDEO THAT SHOWS THIS BEHAVIOR: HTTPS://WWW.DROPBOX.COM/S/MQLIWEXMQQMCSVF/IMG_4208.MOV?DL=0
Corrective Action:
WHILE IN MOTION ON HIGHWAYS AND CITY STREETS, THE UCONNECT 4C NAV SYSTEM WILL FREEZE, REBOOT OR MALFUNCTION PREVENTING CONTROL OF THE STEREO VOLUME (CANNOT TURN DOWN OR OFF), PREVENT MANAGEMENT OF TOWING SETTINGS, DISABLES CONTROLS FOR SEAT AND STEERING WHEEL HEATING (CANNOT TURN OFF OR CHANGE PREFERENCES), OBSTRUCTS BLUETOOTH CALL MANAGEMENT, DISRUPTS VEHICLE NAVIGATION SYSTEMS AND BLOCKS CLIMATE CONTROL MANAGEMENT. IT ALSO VISUALLY DISTRACTS THE DRIVER BY REPEATED FLASHING A LARGE SCREEN ON AND OFF WITH NO ABILITY TO TURN OFF OR DISABLE IT AND CREATES AN INHOSPITABLE ENVIRONMENT FOR SAFE DRIVING. HERE IS A VIDEO THAT SHOWS THIS BEHAVIOR: HTTPS://WWW.DROPBOX.COM/S/MQLIWEXMQQMCSVF/IMG_4208.MOV?DL=0
Additional Notes:
WHILE IN MOTION ON HIGHWAYS AND CITY STREETS, THE UCONNECT 4C NAV SYSTEM WILL FREEZE, REBOOT OR MALFUNCTION PREVENTING CONTROL OF THE STEREO VOLUME (CANNOT TURN DOWN OR OFF), PREVENT MANAGEMENT OF TOWING SETTINGS, DISABLES CONTROLS FOR SEAT AND STEERING WHEEL HEATING (CANNOT TURN OFF OR CHANGE PREFERENCES), OBSTRUCTS BLUETOOTH CALL MANAGEMENT, DISRUPTS VEHICLE NAVIGATION SYSTEMS AND BLOCKS CLIMATE CONTROL MANAGEMENT. IT ALSO VISUALLY DISTRACTS THE DRIVER BY REPEATED FLASHING A LARGE SCREEN ON AND OFF WITH NO ABILITY TO TURN OFF OR DISABLE IT AND CREATES AN INHOSPITABLE ENVIRONMENT FOR SAFE DRIVING. HERE IS A VIDEO THAT SHOWS THIS BEHAVIOR: HTTPS://WWW.DROPBOX.COM/S/MQLIWEXMQQMCSVF/IMG_4208.MOV?DL=0
Mfg Campaign: 11315605
Recall Date: Mar 2, 2020
Chrysler (fca Us, Llc)
Defect Description:
STRUCTURE:BODY:TAILGATE
Potential Consequences:
TL* THE CONTACT OWNS A 2019 RAM 2500. THE CONTACT STATED WHILE DRIVING AT UNDISCLOSED SPEEDS AND COMING TO A STOP, THE REAR TAILGATE OPENED INDEPENDENTLY WITHOUT WARNING. THE CONTACT EXITED THE VEHICLE AND CLOSED THE TAILGATE. THE VEHICLE WAS TAKEN TO AN UNKNOWN DEALER TO BE DIAGNOSED. THE CONTACT WAS INFORMED THAT THE TAILGATE WAS OUT OF ALIGNMENT BUT, REFUSED TO PROVIDE THE REPAIR BECAUSE THE VEHICLE WAS NOT PURCHASED FROM THE DEALER. THE CONTACT STATED THAT THE FAILURE RECURRED ON SEVERAL OCCASIONS. THE MANUFACTURER WAS CONTACTED AND INFORMED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 43,036.
Corrective Action:
TL* THE CONTACT OWNS A 2019 RAM 2500. THE CONTACT STATED WHILE DRIVING AT UNDISCLOSED SPEEDS AND COMING TO A STOP, THE REAR TAILGATE OPENED INDEPENDENTLY WITHOUT WARNING. THE CONTACT EXITED THE VEHICLE AND CLOSED THE TAILGATE. THE VEHICLE WAS TAKEN TO AN UNKNOWN DEALER TO BE DIAGNOSED. THE CONTACT WAS INFORMED THAT THE TAILGATE WAS OUT OF ALIGNMENT BUT, REFUSED TO PROVIDE THE REPAIR BECAUSE THE VEHICLE WAS NOT PURCHASED FROM THE DEALER. THE CONTACT STATED THAT THE FAILURE RECURRED ON SEVERAL OCCASIONS. THE MANUFACTURER WAS CONTACTED AND INFORMED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 43,036.
Additional Notes:
TL* THE CONTACT OWNS A 2019 RAM 2500. THE CONTACT STATED WHILE DRIVING AT UNDISCLOSED SPEEDS AND COMING TO A STOP, THE REAR TAILGATE OPENED INDEPENDENTLY WITHOUT WARNING. THE CONTACT EXITED THE VEHICLE AND CLOSED THE TAILGATE. THE VEHICLE WAS TAKEN TO AN UNKNOWN DEALER TO BE DIAGNOSED. THE CONTACT WAS INFORMED THAT THE TAILGATE WAS OUT OF ALIGNMENT BUT, REFUSED TO PROVIDE THE REPAIR BECAUSE THE VEHICLE WAS NOT PURCHASED FROM THE DEALER. THE CONTACT STATED THAT THE FAILURE RECURRED ON SEVERAL OCCASIONS. THE MANUFACTURER WAS CONTACTED AND INFORMED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 43,036.
Mfg Campaign: 11315705
Recall Date: Mar 2, 2020
Chrysler (fca Us, Llc)
Defect Description:
STEERING
Potential Consequences:
EXITED FREEWAY ON OFFRAMP, CAME TO AN INTERSECTION WAITING TO TURN RIGHT. WHEN I STARTED RIGHT TURN, I NOTICED THAT THE STEERING RADIUS APPEARED TO BE BLOCKED OR SIGNIFICANTLY DIMINISHED AS I COULDN'T ADEQUATELY TURN RIGHT, AND WAS LEANING HARD ON THE WHEEL, SO THE TURN WAS TOO WIDE GIVEN THE LOSS OF STEERING TO THE RIGHT. THE STEERING RETURNED TO NORMAL OPERATION AFTER THE VEHICLE CONTINUED STRAIGHT.
Corrective Action:
EXITED FREEWAY ON OFFRAMP, CAME TO AN INTERSECTION WAITING TO TURN RIGHT. WHEN I STARTED RIGHT TURN, I NOTICED THAT THE STEERING RADIUS APPEARED TO BE BLOCKED OR SIGNIFICANTLY DIMINISHED AS I COULDN'T ADEQUATELY TURN RIGHT, AND WAS LEANING HARD ON THE WHEEL, SO THE TURN WAS TOO WIDE GIVEN THE LOSS OF STEERING TO THE RIGHT. THE STEERING RETURNED TO NORMAL OPERATION AFTER THE VEHICLE CONTINUED STRAIGHT.
Additional Notes:
EXITED FREEWAY ON OFFRAMP, CAME TO AN INTERSECTION WAITING TO TURN RIGHT. WHEN I STARTED RIGHT TURN, I NOTICED THAT THE STEERING RADIUS APPEARED TO BE BLOCKED OR SIGNIFICANTLY DIMINISHED AS I COULDN'T ADEQUATELY TURN RIGHT, AND WAS LEANING HARD ON THE WHEEL, SO THE TURN WAS TOO WIDE GIVEN THE LOSS OF STEERING TO THE RIGHT. THE STEERING RETURNED TO NORMAL OPERATION AFTER THE VEHICLE CONTINUED STRAIGHT.
Mfg Campaign: 11309551
Recall Date: Feb 16, 2020
Chrysler (fca Us, Llc)
Defect Description:
POWER TRAIN
Potential Consequences:
TL* THE CONTACT OWNS A 2019 RAM 2500. THE CONTACT STATED WHILE DRIVING 45 MPH, THE VEHICLE WAS SHIFTED INTO 4 WHEEL DRIVE AND VIBRATED EXCESSIVELY. THE VEHICLE WAS NOT TAKEN TO BE DIAGNOSED NOR REPAIRED. THE VEHICLE WAS INCLUDED IN NHTSA CAMPAIGN NUMBER: 20V043000 (POWER TRAIN). THE MANUFACTURER WAS NOT CONTACTED NOR INFORMED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 10,000.
Corrective Action:
TL* THE CONTACT OWNS A 2019 RAM 2500. THE CONTACT STATED WHILE DRIVING 45 MPH, THE VEHICLE WAS SHIFTED INTO 4 WHEEL DRIVE AND VIBRATED EXCESSIVELY. THE VEHICLE WAS NOT TAKEN TO BE DIAGNOSED NOR REPAIRED. THE VEHICLE WAS INCLUDED IN NHTSA CAMPAIGN NUMBER: 20V043000 (POWER TRAIN). THE MANUFACTURER WAS NOT CONTACTED NOR INFORMED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 10,000.
Additional Notes:
TL* THE CONTACT OWNS A 2019 RAM 2500. THE CONTACT STATED WHILE DRIVING 45 MPH, THE VEHICLE WAS SHIFTED INTO 4 WHEEL DRIVE AND VIBRATED EXCESSIVELY. THE VEHICLE WAS NOT TAKEN TO BE DIAGNOSED NOR REPAIRED. THE VEHICLE WAS INCLUDED IN NHTSA CAMPAIGN NUMBER: 20V043000 (POWER TRAIN). THE MANUFACTURER WAS NOT CONTACTED NOR INFORMED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 10,000.
Mfg Campaign: 11307498
Recall Date: Feb 6, 2020
Chrysler (fca Us, Llc)
Defect Description:
ELECTRICAL SYSTEM
Potential Consequences:
TL* THE CONTACT OWNS A 2019 RAM 2500. THE CONTACT STATED THAT WHILE ATTEMPTING TO REVERSE INTO THE GARAGE, THE GEAR SHIFTER WAS PLACED IN REVERSE, THE STEERING WAS TURNED TO THE EXTREME RIGHT, AND THE ENGINE STALLED WITHOUT WARNING. THE CONTACT STATED THAT THE FAILURE WAS MORE PREVALENT WHEN THE STEERING WHEEL WAS TURNED CLOCKWISE TO THE EXTREME RIGHT AND THE VEHICLE WAS IN REVERSE. THE CONTACT WAS ABLE TO RESTART THE VEHICLE. THE VEHICLE WAS NOT TAKEN TO BE DIAGNOSED. NEW HOLLAND CHRYSLER DODGE JEEP RAM LOCATED AT 508 W MAIN ST, NEW HOLLAND, PA 17557, (717)354-4901, WAS CONTACTED AND INFORMED OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE CONTACT STATED THAT THE FAILURE WAS INTERMITTENT. THE MANUFACTURER WAS CONTACTED AND INFORMED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 4,730.
Corrective Action:
TL* THE CONTACT OWNS A 2019 RAM 2500. THE CONTACT STATED THAT WHILE ATTEMPTING TO REVERSE INTO THE GARAGE, THE GEAR SHIFTER WAS PLACED IN REVERSE, THE STEERING WAS TURNED TO THE EXTREME RIGHT, AND THE ENGINE STALLED WITHOUT WARNING. THE CONTACT STATED THAT THE FAILURE WAS MORE PREVALENT WHEN THE STEERING WHEEL WAS TURNED CLOCKWISE TO THE EXTREME RIGHT AND THE VEHICLE WAS IN REVERSE. THE CONTACT WAS ABLE TO RESTART THE VEHICLE. THE VEHICLE WAS NOT TAKEN TO BE DIAGNOSED. NEW HOLLAND CHRYSLER DODGE JEEP RAM LOCATED AT 508 W MAIN ST, NEW HOLLAND, PA 17557, (717)354-4901, WAS CONTACTED AND INFORMED OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE CONTACT STATED THAT THE FAILURE WAS INTERMITTENT. THE MANUFACTURER WAS CONTACTED AND INFORMED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 4,730.
Additional Notes:
TL* THE CONTACT OWNS A 2019 RAM 2500. THE CONTACT STATED THAT WHILE ATTEMPTING TO REVERSE INTO THE GARAGE, THE GEAR SHIFTER WAS PLACED IN REVERSE, THE STEERING WAS TURNED TO THE EXTREME RIGHT, AND THE ENGINE STALLED WITHOUT WARNING. THE CONTACT STATED THAT THE FAILURE WAS MORE PREVALENT WHEN THE STEERING WHEEL WAS TURNED CLOCKWISE TO THE EXTREME RIGHT AND THE VEHICLE WAS IN REVERSE. THE CONTACT WAS ABLE TO RESTART THE VEHICLE. THE VEHICLE WAS NOT TAKEN TO BE DIAGNOSED. NEW HOLLAND CHRYSLER DODGE JEEP RAM LOCATED AT 508 W MAIN ST, NEW HOLLAND, PA 17557, (717)354-4901, WAS CONTACTED AND INFORMED OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE CONTACT STATED THAT THE FAILURE WAS INTERMITTENT. THE MANUFACTURER WAS CONTACTED AND INFORMED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 4,730.
Mfg Campaign: 11307226
Recall Date: Feb 5, 2020
Chrysler (fca Us, Llc)
Defect Description:
STEERING
Potential Consequences:
TL* THE CONTACT OWNS A 2019 RAM 2500. THE CONTACT STATED THAT WHILE ATTEMPTING TO REVERSE INTO THE GARAGE, THE GEAR SHIFTER WAS PLACED IN REVERSE, THE STEERING WAS TURNED TO THE EXTREME RIGHT, AND THE ENGINE STALLED WITHOUT WARNING. THE CONTACT STATED THAT THE FAILURE WAS MORE PREVALENT WHEN THE STEERING WHEEL WAS TURNED CLOCKWISE TO THE EXTREME RIGHT AND THE VEHICLE WAS IN REVERSE. THE CONTACT WAS ABLE TO RESTART THE VEHICLE. THE VEHICLE WAS NOT TAKEN TO BE DIAGNOSED. NEW HOLLAND CHRYSLER DODGE JEEP RAM LOCATED AT 508 W MAIN ST, NEW HOLLAND, PA 17557, (717)354-4901, WAS CONTACTED AND INFORMED OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE CONTACT STATED THAT THE FAILURE WAS INTERMITTENT. THE MANUFACTURER WAS CONTACTED AND INFORMED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 4,730.
Corrective Action:
TL* THE CONTACT OWNS A 2019 RAM 2500. THE CONTACT STATED THAT WHILE ATTEMPTING TO REVERSE INTO THE GARAGE, THE GEAR SHIFTER WAS PLACED IN REVERSE, THE STEERING WAS TURNED TO THE EXTREME RIGHT, AND THE ENGINE STALLED WITHOUT WARNING. THE CONTACT STATED THAT THE FAILURE WAS MORE PREVALENT WHEN THE STEERING WHEEL WAS TURNED CLOCKWISE TO THE EXTREME RIGHT AND THE VEHICLE WAS IN REVERSE. THE CONTACT WAS ABLE TO RESTART THE VEHICLE. THE VEHICLE WAS NOT TAKEN TO BE DIAGNOSED. NEW HOLLAND CHRYSLER DODGE JEEP RAM LOCATED AT 508 W MAIN ST, NEW HOLLAND, PA 17557, (717)354-4901, WAS CONTACTED AND INFORMED OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE CONTACT STATED THAT THE FAILURE WAS INTERMITTENT. THE MANUFACTURER WAS CONTACTED AND INFORMED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 4,730.
Additional Notes:
TL* THE CONTACT OWNS A 2019 RAM 2500. THE CONTACT STATED THAT WHILE ATTEMPTING TO REVERSE INTO THE GARAGE, THE GEAR SHIFTER WAS PLACED IN REVERSE, THE STEERING WAS TURNED TO THE EXTREME RIGHT, AND THE ENGINE STALLED WITHOUT WARNING. THE CONTACT STATED THAT THE FAILURE WAS MORE PREVALENT WHEN THE STEERING WHEEL WAS TURNED CLOCKWISE TO THE EXTREME RIGHT AND THE VEHICLE WAS IN REVERSE. THE CONTACT WAS ABLE TO RESTART THE VEHICLE. THE VEHICLE WAS NOT TAKEN TO BE DIAGNOSED. NEW HOLLAND CHRYSLER DODGE JEEP RAM LOCATED AT 508 W MAIN ST, NEW HOLLAND, PA 17557, (717)354-4901, WAS CONTACTED AND INFORMED OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE CONTACT STATED THAT THE FAILURE WAS INTERMITTENT. THE MANUFACTURER WAS CONTACTED AND INFORMED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 4,730.
Mfg Campaign: 11307226
Recall Date: Feb 5, 2020
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