RAM 2500 2018

Complete listing of complaints and recalls for this vehicle

3.1K
Complaints
12
Recalls

Complaints & Recalls

3.1K Complaints 12 Recalls

Official Safety Recalls - Important!

12 Recalls

These are official manufacturer recalls ordered by NHTSA for safety defects. If you own this vehicle, contact your dealer immediately for free repairs.

Chrysler (fca Us, Llc)
NHTSA Campaign: 25V010000 SAFETY RECALL
6.1K Vehicles Affected
Recall Date: Jan 16, 2025
Safety Issue:

Chrysler (FCA US, LLC) is recalling certain 2016-2019 Ram 3500, Ram 1500, 2016-2020 Ram 2500, and 2016 Ram 3500 Cab Chassis vehicles. The right and left side curtain air bag inflators may rupture due to a manufacturing defect.

Potential Risk:
An inflator rupture may result in sharp metal fragments striking occupants, resulting in injury.
FREE Recall Solution:
Dealers will replace one or both side curtain air bags, as necessary, free of charge. Owner notification letters were mailed February 13, 2025. Owners may contact FCA customer service at 1-800-853-1403. FCA's numbers for this recall are 05C, 09C, and 10C.
Additional Details:

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153) or go to nhtsa.gov.

Action Required: Contact your local RAM dealer to schedule your FREE recall repair.
Manufacturer: RAM
Mfg Campaign: 05C, 09C, 10C
Notice Date: Feb 13, 2025
Recall Date: Jan 16, 2025
Chrysler (fca Us, Llc)
NHTSA Campaign: 24V896000 SAFETY RECALL
317.6K Vehicles Affected
Recall Date: Nov 27, 2024
Safety Issue:

Chrysler (FCA US, LLC) is recalling certain 2017-2018 Ram 2500 Pickup, Ram 3500 Pickup, 3500 Cab Chassis, 4500 and 5500 Cab Chassis vehicles. The hydraulic control unit (HCU) may fail, which can cause the anti-lock brake (ABS), electronic stability control (ESC), and traction control systems to fail.

Potential Risk:
A loss of anti-lock brakes, electronic stability control, or traction control can increase the risk of a crash.
FREE Recall Solution:
Dealers will replace the brake HCU, free of charge. Interim notification letters, notifying owners of the safety risk, were mailed January 9, 2025. Some owner notification letters were mailed January 9, 2025. The remaining owner notification letters will be mailed at a future date. Owners may contact FCA customer service at 1-800-853-1403. FCA's number for this recall is C4B.
Additional Details:

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153) or go to nhtsa.gov.

Action Required: Contact your local RAM dealer to schedule your FREE recall repair.
Manufacturer: RAM
Mfg Campaign: C4B
Notice Date: Jan 9, 2025
Recall Date: Nov 27, 2024
Chrysler (fca Us Llc)
NHTSA Campaign: 19V347000 SAFETY RECALL
1.1M Vehicles Affected
Recall Date: May 9, 2019
Safety Issue:

Chrysler (FCA US LLC) is recalling certain 2015-2017 Ram 1500, 2500 and 3500 pickup trucks equipped with an 8 foot bed and a power locking tailgate. Chrysler is also recalling all 2013-2014 and 2018 Ram 1500, 2500 and 3500 pickup trucks built before April 1, 2018 with a 6 or 8 foot bed and a power locking tailgate. On August 29, 2019 Chrysler expanded the recall to include an additional 693,128 model year 2013-2014 Ram 1500, 2500 and 3500 pickup trucks. The tailgate actuator limiter tab may fracture and cause the tailgate to unlatch and open while driving.

Potential Risk:
If the tailgate opens while the vehicle is being driven, cargo may fall out the vehicle and create a road hazard, increasing the risk of crash.
FREE Recall Solution:
Chrysler will notify owners, and dealers will repair the tailgate latch, free of charge. The recall began May 23, 2019. Chrysler is expected to notify owners of the expanded population on October 18, 2019. Owners may contact FCA US customer service at 1-800-853-1403. FCA US's number for this recall is V44. Note: 2015-2017 MY Ram 1500 pickup trucks with truck beds other than 8 foot, are currently covered under NHTSA recall 18V-486 for this issue.
Additional Details:

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.

Action Required: Contact your local RAM dealer to schedule your FREE recall repair.
Manufacturer: RAM
Mfg Campaign: V44
Notice Date: May 23, 2019
Recall Date: May 9, 2019
Chrysler (fca Us Llc)
NHTSA Campaign: 19V021000 SAFETY RECALL
795.6K Vehicles Affected
Recall Date: Jan 25, 2019
Safety Issue:

Chrysler (FCA US LLC) is recalling certain 2013-2018 Ram 3500 and 2014-2018 Ram 3500 Chassis Cab and Ram 2500 vehicles. The outboard steering linkage jam nut may loosen, allowing one end of the drag link to separate.

Potential Risk:
A drag link separation can cause a loss of steering control, increasing the risk of crash.
FREE Recall Solution:
Chrysler will notify owners, and dealers will check the steering linkage jam nut tightness, replacing the drag link assembly or welding the nut to the adjuster sleeve, free of charge. The recall began March 22, 2019. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is V06.
Additional Details:

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.

Action Required: Contact your local RAM dealer to schedule your FREE recall repair.
Manufacturer: RAM
Mfg Campaign: V06
Notice Date: Mar 22, 2019
Recall Date: Jan 25, 2019
Streetcar Orv Llc
NHTSA Campaign: 18E096000 SAFETY RECALL
847 Vehicles Affected
Recall Date: Oct 16, 2018
Safety Issue:

Streetcar ORV LLC (Streetcar) is recalling certain American Expedition Vehicles (AEV) 3" Dualsport aftermarket suspension kits, part numbers N0436000 and N0436001, sold for installation on 2013-2018 RAM 2500 and 3500HD trucks. Improper installation and machining of the original equipment steering knuckle may weaken the joint between the steering drag link and knuckle.

Potential Risk:
The weakened connection may result in a fractured steering drag link, causing a loss of steering and increasing the risk of a crash.
FREE Recall Solution:
Streetcar will notify owners and dealers will inspect and install a new steering knuckle, free of charge. The recall began December 3, 2018. Owners may contact AEV customer service at 1-248-926-0256, extension 500.
Additional Details:

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.

Action Required: Contact your local RAM dealer to schedule your FREE recall repair.
Manufacturer: RAM
Notice Date: Dec 3, 2018
Recall Date: Oct 16, 2018
Chrysler (fca Us Llc)
NHTSA Campaign: 18V398000 SAFETY RECALL
1.8K Vehicles Affected
Recall Date: Jun 14, 2018
Safety Issue:

Chrysler (FCA US LLC) is recalling certain 2018 Dodge Journey and RAM 1500, 2500, and 3500 vehicles. The backup camera may experience a loss of image display while backing up. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 111, "Rearview Mirrors."

Potential Risk:
A loss of image in the rearview camera while backing up can increase the risk of a crash.
FREE Recall Solution:
Chrysler will notify owners, and dealers will replace the rearview mirror, free of charge. The recall began August 2, 2018. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is U56.
Additional Details:

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.

Action Required: Contact your local RAM dealer to schedule your FREE recall repair.
Manufacturer: RAM
Mfg Campaign: U56
Notice Date: Aug 2, 2018
Recall Date: Jun 14, 2018
Chrysler (fca Us Llc)
NHTSA Campaign: 18V332000 SAFETY RECALL
4.8M Vehicles Affected
Recall Date: May 17, 2018
Safety Issue:

Chrysler (FCA US LLC) is recalling certain 2014-2018 Dodge Journey, Charger and Durango, RAM 2500, 3500, 3500 Cab Chassis (more than 10,000lb), 4500 Cab Chassis and 5500 Cab Chassis, Jeep Cherokee and Grand Cherokee and Chrysler 300, 2014-2019 RAM 1500, 2015-2018 Dodge Challenger, 2015-2017 Chrysler 200, 2016-2018 RAM 3500 Cab Chassis (less than 10,000 lb), 2017-2018 Chrysler Pacifica and 2018 Jeep Wrangler vehicles. These vehicles are being recalled to address a defect that could prevent the cruise control system from disengaging. If, when using cruise control, there is a short circuit within the vehicle's wiring, the driver may not be able to shut off the cruise control either by depressing the brake pedal or manually turning the system off once it has been engaged, resulting in either the vehicle maintaining its current speed or possibly accelerating.

Potential Risk:
If the vehicle maintains its speed or accelerates despite attempts to deactivate the cruise control, there would be an increased risk of a crash.
FREE Recall Solution:
Chrysler will notify owners, and dealers will inspect the software, and perform a software flash on the engine or powertrain control module, free of charge. The recall began June 4, 2018. Owners may contact Chrysler customer service at 1-800-853-1403. Note: Owners are advised to stop using cruise control until the software update has been performed. In the event that cruise control cannot be disengaged while driving, owners should firmly and steadily apply the brakes and shift the transmission to neutral, placing the vehicle in park once it has stopped.
Additional Details:

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.

Action Required: Contact your local RAM dealer to schedule your FREE recall repair.
Manufacturer: RAM
Mfg Campaign: U49,U59-U65,U68,U73
Notice Date: Jun 4, 2018
Recall Date: May 17, 2018
Chrysler (fca Us Llc)
NHTSA Campaign: 18V100000 SAFETY RECALL
180.5K Vehicles Affected
Recall Date: Feb 8, 2018
Safety Issue:

Chrysler (FCA US LLC) is recalling certain 2017-2018 RAM 1500, 2500, 3500, 3500 Cab Chassis, 4500 Cab Chassis, and 5500 Cab Chassis vehicles, all equipped with a column shifter. Pushing the brake pedal for prolonged periods when the vehicle is running and in PARK may cause the Brake Transmission Shift Interlock (BTSI) pin to stick in the open position. With the pin in the open position, the transmission can be shifted out of PARK into any gear without pushing the brake pedal or having the key in the ignition.

Potential Risk:
Being able to shift the transmission without pushing the brake pedal and/or without a key in the ignition can increase the risk of an unintended vehicle rollaway that may result in personal injury or a crash.
FREE Recall Solution:
Chrysler will notify owners and dealers will update the Body Control Module software. Dealers will also test the BTSI operation, replacing the solenoid as necessary. The recall began February 26, 2018. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is U11.
Additional Details:

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.

Action Required: Contact your local RAM dealer to schedule your FREE recall repair.
Manufacturer: RAM
Mfg Campaign: U11
Notice Date: Feb 26, 2018
Recall Date: Feb 8, 2018
Chrysler (fca Us Llc)
NHTSA Campaign: 17V824000 SAFETY RECALL
61.8K Vehicles Affected
Recall Date: Dec 21, 2017
Safety Issue:

Chrysler (FCA US LLC) is recalling various Dodge, Chrysler, and RAM vehicles equipped with Kidde Plastic-Handle or Push Button 'Pindicator' Fire Extinguishers. A list of the affected trailer models is available at: https://static.nhtsa.gov/odi/rcl/2017/RMISC-17V824-0103.pdf. These extinguishers may become clogged, preventing the extinguisher from discharging as expected or requiring excessive force to activate the extinguisher. Additionally, in certain models, the nozzle may detach from the valve assembly with enough force that it could cause injury and also render the product inoperable. For a full list of the affected fire extinguisher models visit: https://static.nhtsa.gov/odi/rcl/2017/RMISC-17E062-5427.pdf

Potential Risk:
If the fire extinguisher does not function properly, it can increase the risk of injury in the event of a fire.
FREE Recall Solution:
Chrysler will notify owners instructing them to contact Kidde for a replacement fire extinguisher, free of charge. The recall began February 14, 2018. Owners may contact Chrysler customer service at 1-800-853-1403 or Kidde customer service service toll-free at 1-855-262-3540, or online at www.kidde.com and click on "Product Safety Recall" for more information. Chrysler's number for this recall is T82.
Additional Details:

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.

Action Required: Contact your local RAM dealer to schedule your FREE recall repair.
Manufacturer: RAM
Mfg Campaign: T82
Notice Date: Feb 14, 2018
Recall Date: Dec 21, 2017

Consumer Complaints

3.1K Complaints
Chrysler (fca Us, Llc)
Campaign: 11571201 Other
Feb 10, 2024
Defect Description:

UNKNOWN OR OTHER

Potential Consequences:

(I had to pay for parts and labor on ABS replacement that RAM neglects to issue a recall.) this costed me $1,252.11 April 16, 2023 — A Ram ABS module recall allegedly should have been issued by Fiat Chrysler because of problems in 2017-2018 Ram 2500 and 2017-2018 Ram 3500 trucks.

Corrective Action:

(I had to pay for parts and labor on ABS replacement that RAM neglects to issue a recall.) this costed me $1,252.11 April 16, 2023 — A Ram ABS module recall allegedly should have been issued by Fiat Chrysler because of problems in 2017-2018 Ram 2500 and 2017-2018 Ram 3500 trucks.

Additional Notes:

(I had to pay for parts and labor on ABS replacement that RAM neglects to issue a recall.) this costed me $1,252.11 April 16, 2023 — A Ram ABS module recall allegedly should have been issued by Fiat Chrysler because of problems in 2017-2018 Ram 2500 and 2017-2018 Ram 3500 trucks.

Manufacturer: RAM
Mfg Campaign: 11571201
Notice Date: Feb 10, 2024
Recall Date: Feb 10, 2024
Chrysler (fca Us, Llc)
Campaign: 11571234 Other
Feb 10, 2024
Defect Description:

SERVICE BRAKES

Potential Consequences:

ABS BELLS GO OFF ALL THE TIME AND SAYS SERVICE ABS , CANT EVEN GET THE PART , NON STOP PROBLEM .

Corrective Action:

ABS BELLS GO OFF ALL THE TIME AND SAYS SERVICE ABS , CANT EVEN GET THE PART , NON STOP PROBLEM .

Additional Notes:

ABS BELLS GO OFF ALL THE TIME AND SAYS SERVICE ABS , CANT EVEN GET THE PART , NON STOP PROBLEM .

Manufacturer: RAM
Mfg Campaign: 11571234
Notice Date: Feb 10, 2024
Recall Date: Feb 10, 2024
Chrysler (fca Us, Llc)
Campaign: 11571234 Other
Feb 10, 2024
Defect Description:

FORWARD COLLISION AVOIDANCE: AUTOMATIC EMERGENCY BRAKING

Potential Consequences:

ABS BELLS GO OFF ALL THE TIME AND SAYS SERVICE ABS , CANT EVEN GET THE PART , NON STOP PROBLEM .

Corrective Action:

ABS BELLS GO OFF ALL THE TIME AND SAYS SERVICE ABS , CANT EVEN GET THE PART , NON STOP PROBLEM .

Additional Notes:

ABS BELLS GO OFF ALL THE TIME AND SAYS SERVICE ABS , CANT EVEN GET THE PART , NON STOP PROBLEM .

Manufacturer: RAM
Mfg Campaign: 11571234
Notice Date: Feb 10, 2024
Recall Date: Feb 10, 2024
Chrysler (fca Us, Llc)
Campaign: 11570943 Other
Feb 9, 2024
Defect Description:

SERVICE BRAKES

Potential Consequences:

2018 Ram 2500-continued failure of ABS system-ABS warning light and service ABS system error code come constantly. When code is on ABS braking system, cruise control, and 4 wheel drive do not work as well. Truck has been serviced 3 times for this issue and dealer says ABS module needs to be replaced but they do not have a fix or the parts available to fix it at this time from Ram.

Corrective Action:

2018 Ram 2500-continued failure of ABS system-ABS warning light and service ABS system error code come constantly. When code is on ABS braking system, cruise control, and 4 wheel drive do not work as well. Truck has been serviced 3 times for this issue and dealer says ABS module needs to be replaced but they do not have a fix or the parts available to fix it at this time from Ram.

Additional Notes:

2018 Ram 2500-continued failure of ABS system-ABS warning light and service ABS system error code come constantly. When code is on ABS braking system, cruise control, and 4 wheel drive do not work as well. Truck has been serviced 3 times for this issue and dealer says ABS module needs to be replaced but they do not have a fix or the parts available to fix it at this time from Ram.

Manufacturer: RAM
Mfg Campaign: 11570943
Notice Date: Feb 9, 2024
Recall Date: Feb 9, 2024
Chrysler (fca Us, Llc)
Campaign: 11570943 Other
Feb 9, 2024
Defect Description:

FORWARD COLLISION AVOIDANCE: AUTOMATIC EMERGENCY BRAKING

Potential Consequences:

2018 Ram 2500-continued failure of ABS system-ABS warning light and service ABS system error code come constantly. When code is on ABS braking system, cruise control, and 4 wheel drive do not work as well. Truck has been serviced 3 times for this issue and dealer says ABS module needs to be replaced but they do not have a fix or the parts available to fix it at this time from Ram.

Corrective Action:

2018 Ram 2500-continued failure of ABS system-ABS warning light and service ABS system error code come constantly. When code is on ABS braking system, cruise control, and 4 wheel drive do not work as well. Truck has been serviced 3 times for this issue and dealer says ABS module needs to be replaced but they do not have a fix or the parts available to fix it at this time from Ram.

Additional Notes:

2018 Ram 2500-continued failure of ABS system-ABS warning light and service ABS system error code come constantly. When code is on ABS braking system, cruise control, and 4 wheel drive do not work as well. Truck has been serviced 3 times for this issue and dealer says ABS module needs to be replaced but they do not have a fix or the parts available to fix it at this time from Ram.

Manufacturer: RAM
Mfg Campaign: 11570943
Notice Date: Feb 9, 2024
Recall Date: Feb 9, 2024
Chrysler (fca Us, Llc)
Campaign: 11571032 Other
Feb 9, 2024
Defect Description:

SERVICE BRAKES

Potential Consequences:

abs lite comes on. service electronic braking system message. cruise will not work when fault is active. second time for this. fixed first time under warranty. truck only has 60k miles.

Corrective Action:

abs lite comes on. service electronic braking system message. cruise will not work when fault is active. second time for this. fixed first time under warranty. truck only has 60k miles.

Additional Notes:

abs lite comes on. service electronic braking system message. cruise will not work when fault is active. second time for this. fixed first time under warranty. truck only has 60k miles.

Manufacturer: RAM
Mfg Campaign: 11571032
Notice Date: Feb 9, 2024
Recall Date: Feb 9, 2024
Chrysler (fca Us, Llc)
Campaign: 11571032 Other
Feb 9, 2024
Defect Description:

VEHICLE SPEED CONTROL

Potential Consequences:

abs lite comes on. service electronic braking system message. cruise will not work when fault is active. second time for this. fixed first time under warranty. truck only has 60k miles.

Corrective Action:

abs lite comes on. service electronic braking system message. cruise will not work when fault is active. second time for this. fixed first time under warranty. truck only has 60k miles.

Additional Notes:

abs lite comes on. service electronic braking system message. cruise will not work when fault is active. second time for this. fixed first time under warranty. truck only has 60k miles.

Manufacturer: RAM
Mfg Campaign: 11571032
Notice Date: Feb 9, 2024
Recall Date: Feb 9, 2024
Chrysler (fca Us, Llc)
Campaign: 11571066 Other
Feb 9, 2024
Defect Description:

SERVICE BRAKES

Potential Consequences:

The ABS light has continuously turned on the last two years of owning the truck. We took it to a mechanic that informed us a recall should be called because it was a common problem that 2018 Ram 2500 have been experiencing. A recall still hasn’t been called even though many people have had the same issue.

Corrective Action:

The ABS light has continuously turned on the last two years of owning the truck. We took it to a mechanic that informed us a recall should be called because it was a common problem that 2018 Ram 2500 have been experiencing. A recall still hasn’t been called even though many people have had the same issue.

Additional Notes:

The ABS light has continuously turned on the last two years of owning the truck. We took it to a mechanic that informed us a recall should be called because it was a common problem that 2018 Ram 2500 have been experiencing. A recall still hasn’t been called even though many people have had the same issue.

Manufacturer: RAM
Mfg Campaign: 11571066
Notice Date: Feb 9, 2024
Recall Date: Feb 9, 2024
Chrysler (fca Us, Llc)
Campaign: 11571066 Other
Feb 9, 2024
Defect Description:

FORWARD COLLISION AVOIDANCE: ADAPTIVE CRUISE CONTROL

Potential Consequences:

The ABS light has continuously turned on the last two years of owning the truck. We took it to a mechanic that informed us a recall should be called because it was a common problem that 2018 Ram 2500 have been experiencing. A recall still hasn’t been called even though many people have had the same issue.

Corrective Action:

The ABS light has continuously turned on the last two years of owning the truck. We took it to a mechanic that informed us a recall should be called because it was a common problem that 2018 Ram 2500 have been experiencing. A recall still hasn’t been called even though many people have had the same issue.

Additional Notes:

The ABS light has continuously turned on the last two years of owning the truck. We took it to a mechanic that informed us a recall should be called because it was a common problem that 2018 Ram 2500 have been experiencing. A recall still hasn’t been called even though many people have had the same issue.

Manufacturer: RAM
Mfg Campaign: 11571066
Notice Date: Feb 9, 2024
Recall Date: Feb 9, 2024
Chrysler (fca Us, Llc)
Campaign: 11570699 Other
Feb 8, 2024
Defect Description:

SERVICE BRAKES

Potential Consequences:

The anti lock brake system has failed on my 2018 Ram 2500. This has been confirmed by the dealer as well as an independent shop. First case was hauling a trailer full of wood, a car pulled out in front of me, I slammed the brake and the anti skid failed, brakes locked up. The only reason I didn’t completely lose control is my trailer brakes worked and stopped the swerve. Since that day the ABS light has been intermittent and is becoming more consistent. Because the light is intermittent the other symptoms are intermittent to include cruise control and the most critical; traction control. This problem caused me to lose control on black ice in Hastings MI about a month ago and swerve into oncoming traffic. No accident resulted. This is a known problem on this truck and there is a technical service bulletin published as well as a class action law suit. Because of this myself, as well as other owners, are reluctant to pay thousands to fix it because we are awaiting action from your office to drive a recall. I recommend action to implement a recall before someone is killed due to this faulty system. ABS light is illuminated as well as Service Anti Lock Brake System Message. Systems lost are anti lock brakes, traction control, cruise control.

Corrective Action:

The anti lock brake system has failed on my 2018 Ram 2500. This has been confirmed by the dealer as well as an independent shop. First case was hauling a trailer full of wood, a car pulled out in front of me, I slammed the brake and the anti skid failed, brakes locked up. The only reason I didn’t completely lose control is my trailer brakes worked and stopped the swerve. Since that day the ABS light has been intermittent and is becoming more consistent. Because the light is intermittent the other symptoms are intermittent to include cruise control and the most critical; traction control. This problem caused me to lose control on black ice in Hastings MI about a month ago and swerve into oncoming traffic. No accident resulted. This is a known problem on this truck and there is a technical service bulletin published as well as a class action law suit. Because of this myself, as well as other owners, are reluctant to pay thousands to fix it because we are awaiting action from your office to drive a recall. I recommend action to implement a recall before someone is killed due to this faulty system. ABS light is illuminated as well as Service Anti Lock Brake System Message. Systems lost are anti lock brakes, traction control, cruise control.

Additional Notes:

The anti lock brake system has failed on my 2018 Ram 2500. This has been confirmed by the dealer as well as an independent shop. First case was hauling a trailer full of wood, a car pulled out in front of me, I slammed the brake and the anti skid failed, brakes locked up. The only reason I didn’t completely lose control is my trailer brakes worked and stopped the swerve. Since that day the ABS light has been intermittent and is becoming more consistent. Because the light is intermittent the other symptoms are intermittent to include cruise control and the most critical; traction control. This problem caused me to lose control on black ice in Hastings MI about a month ago and swerve into oncoming traffic. No accident resulted. This is a known problem on this truck and there is a technical service bulletin published as well as a class action law suit. Because of this myself, as well as other owners, are reluctant to pay thousands to fix it because we are awaiting action from your office to drive a recall. I recommend action to implement a recall before someone is killed due to this faulty system. ABS light is illuminated as well as Service Anti Lock Brake System Message. Systems lost are anti lock brakes, traction control, cruise control.

Manufacturer: RAM
Mfg Campaign: 11570699
Notice Date: Feb 8, 2024
Recall Date: Feb 8, 2024
Chrysler (fca Us, Llc)
Campaign: 11570699 Other
Feb 8, 2024
Defect Description:

VEHICLE SPEED CONTROL

Potential Consequences:

The anti lock brake system has failed on my 2018 Ram 2500. This has been confirmed by the dealer as well as an independent shop. First case was hauling a trailer full of wood, a car pulled out in front of me, I slammed the brake and the anti skid failed, brakes locked up. The only reason I didn’t completely lose control is my trailer brakes worked and stopped the swerve. Since that day the ABS light has been intermittent and is becoming more consistent. Because the light is intermittent the other symptoms are intermittent to include cruise control and the most critical; traction control. This problem caused me to lose control on black ice in Hastings MI about a month ago and swerve into oncoming traffic. No accident resulted. This is a known problem on this truck and there is a technical service bulletin published as well as a class action law suit. Because of this myself, as well as other owners, are reluctant to pay thousands to fix it because we are awaiting action from your office to drive a recall. I recommend action to implement a recall before someone is killed due to this faulty system. ABS light is illuminated as well as Service Anti Lock Brake System Message. Systems lost are anti lock brakes, traction control, cruise control.

Corrective Action:

The anti lock brake system has failed on my 2018 Ram 2500. This has been confirmed by the dealer as well as an independent shop. First case was hauling a trailer full of wood, a car pulled out in front of me, I slammed the brake and the anti skid failed, brakes locked up. The only reason I didn’t completely lose control is my trailer brakes worked and stopped the swerve. Since that day the ABS light has been intermittent and is becoming more consistent. Because the light is intermittent the other symptoms are intermittent to include cruise control and the most critical; traction control. This problem caused me to lose control on black ice in Hastings MI about a month ago and swerve into oncoming traffic. No accident resulted. This is a known problem on this truck and there is a technical service bulletin published as well as a class action law suit. Because of this myself, as well as other owners, are reluctant to pay thousands to fix it because we are awaiting action from your office to drive a recall. I recommend action to implement a recall before someone is killed due to this faulty system. ABS light is illuminated as well as Service Anti Lock Brake System Message. Systems lost are anti lock brakes, traction control, cruise control.

Additional Notes:

The anti lock brake system has failed on my 2018 Ram 2500. This has been confirmed by the dealer as well as an independent shop. First case was hauling a trailer full of wood, a car pulled out in front of me, I slammed the brake and the anti skid failed, brakes locked up. The only reason I didn’t completely lose control is my trailer brakes worked and stopped the swerve. Since that day the ABS light has been intermittent and is becoming more consistent. Because the light is intermittent the other symptoms are intermittent to include cruise control and the most critical; traction control. This problem caused me to lose control on black ice in Hastings MI about a month ago and swerve into oncoming traffic. No accident resulted. This is a known problem on this truck and there is a technical service bulletin published as well as a class action law suit. Because of this myself, as well as other owners, are reluctant to pay thousands to fix it because we are awaiting action from your office to drive a recall. I recommend action to implement a recall before someone is killed due to this faulty system. ABS light is illuminated as well as Service Anti Lock Brake System Message. Systems lost are anti lock brakes, traction control, cruise control.

Manufacturer: RAM
Mfg Campaign: 11570699
Notice Date: Feb 8, 2024
Recall Date: Feb 8, 2024
Chrysler (fca Us, Llc)
Campaign: 11570712 Other
Feb 8, 2024
Defect Description:

SERVICE BRAKES

Potential Consequences:

Abs/traction control lights keep pooping up on the dash. The dealer has changed the abs module and it didn’t last long. The truck has 28k miles. It definitely can cause an accident because I haul heavy loads a lot. If the abs brakes doesn’t work correctly I will crash into another vehicle. And it dings/ beeps every time I push the brakes or every time I hit a bump or something. I hope Ram can come up with a recall to fix this issue soon. The contact stated he fixed the ABS issue on the 2018 Ram 2500.

Corrective Action:

Abs/traction control lights keep pooping up on the dash. The dealer has changed the abs module and it didn’t last long. The truck has 28k miles. It definitely can cause an accident because I haul heavy loads a lot. If the abs brakes doesn’t work correctly I will crash into another vehicle. And it dings/ beeps every time I push the brakes or every time I hit a bump or something. I hope Ram can come up with a recall to fix this issue soon. The contact stated he fixed the ABS issue on the 2018 Ram 2500.

Additional Notes:

Abs/traction control lights keep pooping up on the dash. The dealer has changed the abs module and it didn’t last long. The truck has 28k miles. It definitely can cause an accident because I haul heavy loads a lot. If the abs brakes doesn’t work correctly I will crash into another vehicle. And it dings/ beeps every time I push the brakes or every time I hit a bump or something. I hope Ram can come up with a recall to fix this issue soon. The contact stated he fixed the ABS issue on the 2018 Ram 2500.

Manufacturer: RAM
Mfg Campaign: 11570712
Notice Date: Feb 8, 2024
Recall Date: Feb 8, 2024
Chrysler (fca Us, Llc)
Campaign: 11570712 Other
Feb 8, 2024
Defect Description:

VEHICLE SPEED CONTROL

Potential Consequences:

Abs/traction control lights keep pooping up on the dash. The dealer has changed the abs module and it didn’t last long. The truck has 28k miles. It definitely can cause an accident because I haul heavy loads a lot. If the abs brakes doesn’t work correctly I will crash into another vehicle. And it dings/ beeps every time I push the brakes or every time I hit a bump or something. I hope Ram can come up with a recall to fix this issue soon. The contact stated he fixed the ABS issue on the 2018 Ram 2500.

Corrective Action:

Abs/traction control lights keep pooping up on the dash. The dealer has changed the abs module and it didn’t last long. The truck has 28k miles. It definitely can cause an accident because I haul heavy loads a lot. If the abs brakes doesn’t work correctly I will crash into another vehicle. And it dings/ beeps every time I push the brakes or every time I hit a bump or something. I hope Ram can come up with a recall to fix this issue soon. The contact stated he fixed the ABS issue on the 2018 Ram 2500.

Additional Notes:

Abs/traction control lights keep pooping up on the dash. The dealer has changed the abs module and it didn’t last long. The truck has 28k miles. It definitely can cause an accident because I haul heavy loads a lot. If the abs brakes doesn’t work correctly I will crash into another vehicle. And it dings/ beeps every time I push the brakes or every time I hit a bump or something. I hope Ram can come up with a recall to fix this issue soon. The contact stated he fixed the ABS issue on the 2018 Ram 2500.

Manufacturer: RAM
Mfg Campaign: 11570712
Notice Date: Feb 8, 2024
Recall Date: Feb 8, 2024
Chrysler (fca Us, Llc)
Campaign: 11570172 Other
Feb 6, 2024
Defect Description:

SERVICE BRAKES

Potential Consequences:

Got in my truck one day and my ABS and Traction Control Lights both came on, as well as a notification in my central dash advising to service electronic brake system. At first the lights where intermittent and random. I could start the truck and the lights would be off. Apply the brakes to put in gear and the lights would come on. Drive down the driveway and a bump would turn them back on and pressing the brakes would turn them off. Now the lights stay on permanently. The ABS error code I got was C002001, or ABS pump general electric failure. I called several local mechanic shops and they reported to me that this is a known issue, parts are on backorder. I called the dealership, was advised the same with the addition that Dodge/Fiat, not only new about the issue, but changed upgraded the part and gave me the new part number, which is also on back order. Knowing this vehicle is a diesel and is designed for towing, which is why I bought it, to pull my trailers and equipment, the brake system is vital to stopping the vehicle for my safety and everyone around on the road. If this is a know issue across the nation, this needs to be addressed.

Corrective Action:

Got in my truck one day and my ABS and Traction Control Lights both came on, as well as a notification in my central dash advising to service electronic brake system. At first the lights where intermittent and random. I could start the truck and the lights would be off. Apply the brakes to put in gear and the lights would come on. Drive down the driveway and a bump would turn them back on and pressing the brakes would turn them off. Now the lights stay on permanently. The ABS error code I got was C002001, or ABS pump general electric failure. I called several local mechanic shops and they reported to me that this is a known issue, parts are on backorder. I called the dealership, was advised the same with the addition that Dodge/Fiat, not only new about the issue, but changed upgraded the part and gave me the new part number, which is also on back order. Knowing this vehicle is a diesel and is designed for towing, which is why I bought it, to pull my trailers and equipment, the brake system is vital to stopping the vehicle for my safety and everyone around on the road. If this is a know issue across the nation, this needs to be addressed.

Additional Notes:

Got in my truck one day and my ABS and Traction Control Lights both came on, as well as a notification in my central dash advising to service electronic brake system. At first the lights where intermittent and random. I could start the truck and the lights would be off. Apply the brakes to put in gear and the lights would come on. Drive down the driveway and a bump would turn them back on and pressing the brakes would turn them off. Now the lights stay on permanently. The ABS error code I got was C002001, or ABS pump general electric failure. I called several local mechanic shops and they reported to me that this is a known issue, parts are on backorder. I called the dealership, was advised the same with the addition that Dodge/Fiat, not only new about the issue, but changed upgraded the part and gave me the new part number, which is also on back order. Knowing this vehicle is a diesel and is designed for towing, which is why I bought it, to pull my trailers and equipment, the brake system is vital to stopping the vehicle for my safety and everyone around on the road. If this is a know issue across the nation, this needs to be addressed.

Manufacturer: RAM
Mfg Campaign: 11570172
Notice Date: Feb 6, 2024
Recall Date: Feb 6, 2024
Chrysler (fca Us, Llc)
Campaign: 11570172 Other
Feb 6, 2024
Defect Description:

ELECTRICAL SYSTEM

Potential Consequences:

Got in my truck one day and my ABS and Traction Control Lights both came on, as well as a notification in my central dash advising to service electronic brake system. At first the lights where intermittent and random. I could start the truck and the lights would be off. Apply the brakes to put in gear and the lights would come on. Drive down the driveway and a bump would turn them back on and pressing the brakes would turn them off. Now the lights stay on permanently. The ABS error code I got was C002001, or ABS pump general electric failure. I called several local mechanic shops and they reported to me that this is a known issue, parts are on backorder. I called the dealership, was advised the same with the addition that Dodge/Fiat, not only new about the issue, but changed upgraded the part and gave me the new part number, which is also on back order. Knowing this vehicle is a diesel and is designed for towing, which is why I bought it, to pull my trailers and equipment, the brake system is vital to stopping the vehicle for my safety and everyone around on the road. If this is a know issue across the nation, this needs to be addressed.

Corrective Action:

Got in my truck one day and my ABS and Traction Control Lights both came on, as well as a notification in my central dash advising to service electronic brake system. At first the lights where intermittent and random. I could start the truck and the lights would be off. Apply the brakes to put in gear and the lights would come on. Drive down the driveway and a bump would turn them back on and pressing the brakes would turn them off. Now the lights stay on permanently. The ABS error code I got was C002001, or ABS pump general electric failure. I called several local mechanic shops and they reported to me that this is a known issue, parts are on backorder. I called the dealership, was advised the same with the addition that Dodge/Fiat, not only new about the issue, but changed upgraded the part and gave me the new part number, which is also on back order. Knowing this vehicle is a diesel and is designed for towing, which is why I bought it, to pull my trailers and equipment, the brake system is vital to stopping the vehicle for my safety and everyone around on the road. If this is a know issue across the nation, this needs to be addressed.

Additional Notes:

Got in my truck one day and my ABS and Traction Control Lights both came on, as well as a notification in my central dash advising to service electronic brake system. At first the lights where intermittent and random. I could start the truck and the lights would be off. Apply the brakes to put in gear and the lights would come on. Drive down the driveway and a bump would turn them back on and pressing the brakes would turn them off. Now the lights stay on permanently. The ABS error code I got was C002001, or ABS pump general electric failure. I called several local mechanic shops and they reported to me that this is a known issue, parts are on backorder. I called the dealership, was advised the same with the addition that Dodge/Fiat, not only new about the issue, but changed upgraded the part and gave me the new part number, which is also on back order. Knowing this vehicle is a diesel and is designed for towing, which is why I bought it, to pull my trailers and equipment, the brake system is vital to stopping the vehicle for my safety and everyone around on the road. If this is a know issue across the nation, this needs to be addressed.

Manufacturer: RAM
Mfg Campaign: 11570172
Notice Date: Feb 6, 2024
Recall Date: Feb 6, 2024
Chrysler (fca Us, Llc)
Campaign: 11570378 Other
Feb 6, 2024
Defect Description:

SERVICE BRAKES

Potential Consequences:

Repeated warnings on and off that ABS was defective. Would turn on and off repeatedly while driving. Service ABS system alerts.

Corrective Action:

Repeated warnings on and off that ABS was defective. Would turn on and off repeatedly while driving. Service ABS system alerts.

Additional Notes:

Repeated warnings on and off that ABS was defective. Would turn on and off repeatedly while driving. Service ABS system alerts.

Manufacturer: RAM
Mfg Campaign: 11570378
Notice Date: Feb 6, 2024
Recall Date: Feb 6, 2024
Chrysler (fca Us, Llc)
Campaign: 11570402 Other
Feb 6, 2024
Defect Description:

SERVICE BRAKES

Potential Consequences:

ABS and Traction Control light keeps coming on. Code C0020-01 ABS Pump Motor Control General Electrical Failure is being read.

Corrective Action:

ABS and Traction Control light keeps coming on. Code C0020-01 ABS Pump Motor Control General Electrical Failure is being read.

Additional Notes:

ABS and Traction Control light keeps coming on. Code C0020-01 ABS Pump Motor Control General Electrical Failure is being read.

Manufacturer: RAM
Mfg Campaign: 11570402
Notice Date: Feb 6, 2024
Recall Date: Feb 6, 2024
Chrysler (fca Us, Llc)
Campaign: 11570414 Other
Feb 6, 2024
Defect Description:

SERVICE BRAKES

Potential Consequences:

The ABS light goes on and the warning bell starts dinging. This is a safety problem as you don't know if the ABS is working or not. Dealers don't seem to think there is a problem with this. I looked online at [XXX] . And there are quite a few examples of this problem as well as what dealers are not doing. Going to this web site look for "2018 Ram, ABS and Traction Control lights. This seems like an ongoing problem that no one is looking into. One guy took his truck in, and they said they couldn't get parts to fix it for five months, but the truck was fine to drive. 11 blocks from the dealer he rear ended someone because the ABS was malfunctioning. Therefore, this is a safety problem and should be looked into by Ram and a recall issued for repairs. And when the ABS light is on you cannot use cruise control INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

Corrective Action:

The ABS light goes on and the warning bell starts dinging. This is a safety problem as you don't know if the ABS is working or not. Dealers don't seem to think there is a problem with this. I looked online at [XXX] . And there are quite a few examples of this problem as well as what dealers are not doing. Going to this web site look for "2018 Ram, ABS and Traction Control lights. This seems like an ongoing problem that no one is looking into. One guy took his truck in, and they said they couldn't get parts to fix it for five months, but the truck was fine to drive. 11 blocks from the dealer he rear ended someone because the ABS was malfunctioning. Therefore, this is a safety problem and should be looked into by Ram and a recall issued for repairs. And when the ABS light is on you cannot use cruise control INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

Additional Notes:

The ABS light goes on and the warning bell starts dinging. This is a safety problem as you don't know if the ABS is working or not. Dealers don't seem to think there is a problem with this. I looked online at [XXX] . And there are quite a few examples of this problem as well as what dealers are not doing. Going to this web site look for "2018 Ram, ABS and Traction Control lights. This seems like an ongoing problem that no one is looking into. One guy took his truck in, and they said they couldn't get parts to fix it for five months, but the truck was fine to drive. 11 blocks from the dealer he rear ended someone because the ABS was malfunctioning. Therefore, this is a safety problem and should be looked into by Ram and a recall issued for repairs. And when the ABS light is on you cannot use cruise control INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

Manufacturer: RAM
Mfg Campaign: 11570414
Notice Date: Feb 6, 2024
Recall Date: Feb 6, 2024
Chrysler (fca Us, Llc)
Campaign: 11569888 Other
Feb 5, 2024
Defect Description:

SERVICE BRAKES

Potential Consequences:

ABS control unit has gone out for 2nd time. Replaced at 15000 miles and at 59000 miles same issue and no resolve from Ram due to parts not available. ABS, ESP, Brake lights continue to show on dash. Cruise control and push button start effected and not working..

Corrective Action:

ABS control unit has gone out for 2nd time. Replaced at 15000 miles and at 59000 miles same issue and no resolve from Ram due to parts not available. ABS, ESP, Brake lights continue to show on dash. Cruise control and push button start effected and not working..

Additional Notes:

ABS control unit has gone out for 2nd time. Replaced at 15000 miles and at 59000 miles same issue and no resolve from Ram due to parts not available. ABS, ESP, Brake lights continue to show on dash. Cruise control and push button start effected and not working..

Manufacturer: RAM
Mfg Campaign: 11569888
Notice Date: Feb 5, 2024
Recall Date: Feb 5, 2024
Chrysler (fca Us, Llc)
Campaign: 11569964 Other
Feb 5, 2024
Defect Description:

SERVICE BRAKES, AIR:ANTILOCK:ABS WARNING LIGHT

Potential Consequences:

See attached document for complaint

Corrective Action:

See attached document for complaint

Additional Notes:

See attached document for complaint

Manufacturer: RAM
Mfg Campaign: 11569964
Notice Date: Feb 5, 2024
Recall Date: Feb 5, 2024

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