Complaints & Recalls
Official Safety Recalls - Important!
12 RecallsThese are official manufacturer recalls ordered by NHTSA for safety defects. If you own this vehicle, contact your dealer immediately for free repairs.
Chrysler (fca Us, Llc)
Safety Issue:
Chrysler (FCA US, LLC) is recalling certain 2016-2019 Ram 3500, Ram 1500, 2016-2020 Ram 2500, and 2016 Ram 3500 Cab Chassis vehicles. The right and left side curtain air bag inflators may rupture due to a manufacturing defect.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153) or go to nhtsa.gov.
Mfg Campaign: 05C, 09C, 10C
Recall Date: Jan 16, 2025
Chrysler (fca Us, Llc)
Safety Issue:
Chrysler (FCA US, LLC) is recalling certain 2017-2018 Ram 2500 Pickup, Ram 3500 Pickup, 3500 Cab Chassis, 4500 and 5500 Cab Chassis vehicles. The hydraulic control unit (HCU) may fail, which can cause the anti-lock brake (ABS), electronic stability control (ESC), and traction control systems to fail.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153) or go to nhtsa.gov.
Mfg Campaign: C4B
Recall Date: Nov 27, 2024
Chrysler (fca Us Llc)
Safety Issue:
Chrysler (FCA US LLC) is recalling certain 2015-2017 Ram 1500, 2500 and 3500 pickup trucks equipped with an 8 foot bed and a power locking tailgate. Chrysler is also recalling all 2013-2014 and 2018 Ram 1500, 2500 and 3500 pickup trucks built before April 1, 2018 with a 6 or 8 foot bed and a power locking tailgate. On August 29, 2019 Chrysler expanded the recall to include an additional 693,128 model year 2013-2014 Ram 1500, 2500 and 3500 pickup trucks. The tailgate actuator limiter tab may fracture and cause the tailgate to unlatch and open while driving.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: V44
Recall Date: May 9, 2019
Chrysler (fca Us Llc)
Safety Issue:
Chrysler (FCA US LLC) is recalling certain 2013-2018 Ram 3500 and 2014-2018 Ram 3500 Chassis Cab and Ram 2500 vehicles. The outboard steering linkage jam nut may loosen, allowing one end of the drag link to separate.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: V06
Recall Date: Jan 25, 2019
Streetcar Orv Llc
Safety Issue:
Streetcar ORV LLC (Streetcar) is recalling certain American Expedition Vehicles (AEV) 3" Dualsport aftermarket suspension kits, part numbers N0436000 and N0436001, sold for installation on 2013-2018 RAM 2500 and 3500HD trucks. Improper installation and machining of the original equipment steering knuckle may weaken the joint between the steering drag link and knuckle.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Recall Date: Oct 16, 2018
Chrysler (fca Us Llc)
Safety Issue:
Chrysler (FCA US LLC) is recalling certain 2018 Dodge Journey and RAM 1500, 2500, and 3500 vehicles. The backup camera may experience a loss of image display while backing up. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 111, "Rearview Mirrors."
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: U56
Recall Date: Jun 14, 2018
Chrysler (fca Us Llc)
Safety Issue:
Chrysler (FCA US LLC) is recalling certain 2014-2018 Dodge Journey, Charger and Durango, RAM 2500, 3500, 3500 Cab Chassis (more than 10,000lb), 4500 Cab Chassis and 5500 Cab Chassis, Jeep Cherokee and Grand Cherokee and Chrysler 300, 2014-2019 RAM 1500, 2015-2018 Dodge Challenger, 2015-2017 Chrysler 200, 2016-2018 RAM 3500 Cab Chassis (less than 10,000 lb), 2017-2018 Chrysler Pacifica and 2018 Jeep Wrangler vehicles. These vehicles are being recalled to address a defect that could prevent the cruise control system from disengaging. If, when using cruise control, there is a short circuit within the vehicle's wiring, the driver may not be able to shut off the cruise control either by depressing the brake pedal or manually turning the system off once it has been engaged, resulting in either the vehicle maintaining its current speed or possibly accelerating.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: U49,U59-U65,U68,U73
Recall Date: May 17, 2018
Chrysler (fca Us Llc)
Safety Issue:
Chrysler (FCA US LLC) is recalling certain 2017-2018 RAM 1500, 2500, 3500, 3500 Cab Chassis, 4500 Cab Chassis, and 5500 Cab Chassis vehicles, all equipped with a column shifter. Pushing the brake pedal for prolonged periods when the vehicle is running and in PARK may cause the Brake Transmission Shift Interlock (BTSI) pin to stick in the open position. With the pin in the open position, the transmission can be shifted out of PARK into any gear without pushing the brake pedal or having the key in the ignition.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: U11
Recall Date: Feb 8, 2018
Chrysler (fca Us Llc)
Safety Issue:
Chrysler (FCA US LLC) is recalling various Dodge, Chrysler, and RAM vehicles equipped with Kidde Plastic-Handle or Push Button 'Pindicator' Fire Extinguishers. A list of the affected trailer models is available at: https://static.nhtsa.gov/odi/rcl/2017/RMISC-17V824-0103.pdf. These extinguishers may become clogged, preventing the extinguisher from discharging as expected or requiring excessive force to activate the extinguisher. Additionally, in certain models, the nozzle may detach from the valve assembly with enough force that it could cause injury and also render the product inoperable. For a full list of the affected fire extinguisher models visit: https://static.nhtsa.gov/odi/rcl/2017/RMISC-17E062-5427.pdf
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: T82
Recall Date: Dec 21, 2017
Consumer Complaints
3.1K ComplaintsChrysler (fca Us, Llc)
Defect Description:
ENGINE
Potential Consequences:
The truck developed and engine tick. They got progressively worse, and it felt like the engine was misfiring and made the speed of the truck inconsistent when I tried to accelerate in decelerate. The mechanic told me the engine ticks were definitely coming from the lifters and we had it repaired. This was not cheap. The ticking went on for about one month before I had it repaired. I have attached the invoice.
Corrective Action:
The truck developed and engine tick. They got progressively worse, and it felt like the engine was misfiring and made the speed of the truck inconsistent when I tried to accelerate in decelerate. The mechanic told me the engine ticks were definitely coming from the lifters and we had it repaired. This was not cheap. The ticking went on for about one month before I had it repaired. I have attached the invoice.
Additional Notes:
The truck developed and engine tick. They got progressively worse, and it felt like the engine was misfiring and made the speed of the truck inconsistent when I tried to accelerate in decelerate. The mechanic told me the engine ticks were definitely coming from the lifters and we had it repaired. This was not cheap. The ticking went on for about one month before I had it repaired. I have attached the invoice.
Mfg Campaign: 11571941
Recall Date: Feb 14, 2024
Chrysler (fca Us, Llc)
Defect Description:
SERVICE BRAKES
Potential Consequences:
The truck began flashing problems with the anit lock brakes and electronic brakes off and on. For over two months now, the service lights stay on along with the traction control warning light. I have called multiply locations trying to locate replacement parts to no avail. The brake pedal sometimes is difficult to push and the antilock brakes failed at a slow speed once. I have reached out for help several times and keep being told that the part is not available and will not be available for months. Last time before today I was told Feb. I called today and was told it wouldn't be until June. This is my only vehicle to get back and forth to work and to get my son to athletic events. I really need this problem corrected.
Corrective Action:
The truck began flashing problems with the anit lock brakes and electronic brakes off and on. For over two months now, the service lights stay on along with the traction control warning light. I have called multiply locations trying to locate replacement parts to no avail. The brake pedal sometimes is difficult to push and the antilock brakes failed at a slow speed once. I have reached out for help several times and keep being told that the part is not available and will not be available for months. Last time before today I was told Feb. I called today and was told it wouldn't be until June. This is my only vehicle to get back and forth to work and to get my son to athletic events. I really need this problem corrected.
Additional Notes:
The truck began flashing problems with the anit lock brakes and electronic brakes off and on. For over two months now, the service lights stay on along with the traction control warning light. I have called multiply locations trying to locate replacement parts to no avail. The brake pedal sometimes is difficult to push and the antilock brakes failed at a slow speed once. I have reached out for help several times and keep being told that the part is not available and will not be available for months. Last time before today I was told Feb. I called today and was told it wouldn't be until June. This is my only vehicle to get back and forth to work and to get my son to athletic events. I really need this problem corrected.
Mfg Campaign: 11571643
Recall Date: Feb 13, 2024
Chrysler (fca Us, Llc)
Defect Description:
FORWARD COLLISION AVOIDANCE: AUTOMATIC EMERGENCY BRAKING
Potential Consequences:
The truck began flashing problems with the anit lock brakes and electronic brakes off and on. For over two months now, the service lights stay on along with the traction control warning light. I have called multiply locations trying to locate replacement parts to no avail. The brake pedal sometimes is difficult to push and the antilock brakes failed at a slow speed once. I have reached out for help several times and keep being told that the part is not available and will not be available for months. Last time before today I was told Feb. I called today and was told it wouldn't be until June. This is my only vehicle to get back and forth to work and to get my son to athletic events. I really need this problem corrected.
Corrective Action:
The truck began flashing problems with the anit lock brakes and electronic brakes off and on. For over two months now, the service lights stay on along with the traction control warning light. I have called multiply locations trying to locate replacement parts to no avail. The brake pedal sometimes is difficult to push and the antilock brakes failed at a slow speed once. I have reached out for help several times and keep being told that the part is not available and will not be available for months. Last time before today I was told Feb. I called today and was told it wouldn't be until June. This is my only vehicle to get back and forth to work and to get my son to athletic events. I really need this problem corrected.
Additional Notes:
The truck began flashing problems with the anit lock brakes and electronic brakes off and on. For over two months now, the service lights stay on along with the traction control warning light. I have called multiply locations trying to locate replacement parts to no avail. The brake pedal sometimes is difficult to push and the antilock brakes failed at a slow speed once. I have reached out for help several times and keep being told that the part is not available and will not be available for months. Last time before today I was told Feb. I called today and was told it wouldn't be until June. This is my only vehicle to get back and forth to work and to get my son to athletic events. I really need this problem corrected.
Mfg Campaign: 11571643
Recall Date: Feb 13, 2024
Chrysler (fca Us, Llc)
Defect Description:
SERVICE BRAKES
Potential Consequences:
1 abs warning light and buzzer come on every 2 mile which is a distraction 2 if warning does stay off for 5 miles and speed control is set will work but when warning goes off speed control kicks off causing traffic flow problems almost got hit from rear got honked at and finger 3 been waiting for over a year for part dealer says it is not available 4 called dodge ram phone number for complaints got nowhere
Corrective Action:
1 abs warning light and buzzer come on every 2 mile which is a distraction 2 if warning does stay off for 5 miles and speed control is set will work but when warning goes off speed control kicks off causing traffic flow problems almost got hit from rear got honked at and finger 3 been waiting for over a year for part dealer says it is not available 4 called dodge ram phone number for complaints got nowhere
Additional Notes:
1 abs warning light and buzzer come on every 2 mile which is a distraction 2 if warning does stay off for 5 miles and speed control is set will work but when warning goes off speed control kicks off causing traffic flow problems almost got hit from rear got honked at and finger 3 been waiting for over a year for part dealer says it is not available 4 called dodge ram phone number for complaints got nowhere
Mfg Campaign: 11571726
Recall Date: Feb 13, 2024
Chrysler (fca Us, Llc)
Defect Description:
VEHICLE SPEED CONTROL
Potential Consequences:
1 abs warning light and buzzer come on every 2 mile which is a distraction 2 if warning does stay off for 5 miles and speed control is set will work but when warning goes off speed control kicks off causing traffic flow problems almost got hit from rear got honked at and finger 3 been waiting for over a year for part dealer says it is not available 4 called dodge ram phone number for complaints got nowhere
Corrective Action:
1 abs warning light and buzzer come on every 2 mile which is a distraction 2 if warning does stay off for 5 miles and speed control is set will work but when warning goes off speed control kicks off causing traffic flow problems almost got hit from rear got honked at and finger 3 been waiting for over a year for part dealer says it is not available 4 called dodge ram phone number for complaints got nowhere
Additional Notes:
1 abs warning light and buzzer come on every 2 mile which is a distraction 2 if warning does stay off for 5 miles and speed control is set will work but when warning goes off speed control kicks off causing traffic flow problems almost got hit from rear got honked at and finger 3 been waiting for over a year for part dealer says it is not available 4 called dodge ram phone number for complaints got nowhere
Mfg Campaign: 11571726
Recall Date: Feb 13, 2024
Chrysler (fca Us, Llc)
Defect Description:
SERVICE BRAKES
Potential Consequences:
The truck flashes service antilock brake system, service eletronic brake system. It cancels the cruise control on truck. On several occassions it shuts off cruise while on the interstate. You have to react very quickly to avoid having an accident. A couple of times its happened while pulling a travel trailer and nearly got rear ended by semi truck. Thats really scarey. It started about 8 months ago. Have contacted dealer and was told by service department that they know of about 2000 trucks has same issue. The parts are out of stock and back ordered. I think this is a real safty issue. Dont know what to do about this.
Corrective Action:
The truck flashes service antilock brake system, service eletronic brake system. It cancels the cruise control on truck. On several occassions it shuts off cruise while on the interstate. You have to react very quickly to avoid having an accident. A couple of times its happened while pulling a travel trailer and nearly got rear ended by semi truck. Thats really scarey. It started about 8 months ago. Have contacted dealer and was told by service department that they know of about 2000 trucks has same issue. The parts are out of stock and back ordered. I think this is a real safty issue. Dont know what to do about this.
Additional Notes:
The truck flashes service antilock brake system, service eletronic brake system. It cancels the cruise control on truck. On several occassions it shuts off cruise while on the interstate. You have to react very quickly to avoid having an accident. A couple of times its happened while pulling a travel trailer and nearly got rear ended by semi truck. Thats really scarey. It started about 8 months ago. Have contacted dealer and was told by service department that they know of about 2000 trucks has same issue. The parts are out of stock and back ordered. I think this is a real safty issue. Dont know what to do about this.
Mfg Campaign: 11571772
Recall Date: Feb 13, 2024
Chrysler (fca Us, Llc)
Defect Description:
VEHICLE SPEED CONTROL
Potential Consequences:
The truck flashes service antilock brake system, service eletronic brake system. It cancels the cruise control on truck. On several occassions it shuts off cruise while on the interstate. You have to react very quickly to avoid having an accident. A couple of times its happened while pulling a travel trailer and nearly got rear ended by semi truck. Thats really scarey. It started about 8 months ago. Have contacted dealer and was told by service department that they know of about 2000 trucks has same issue. The parts are out of stock and back ordered. I think this is a real safty issue. Dont know what to do about this.
Corrective Action:
The truck flashes service antilock brake system, service eletronic brake system. It cancels the cruise control on truck. On several occassions it shuts off cruise while on the interstate. You have to react very quickly to avoid having an accident. A couple of times its happened while pulling a travel trailer and nearly got rear ended by semi truck. Thats really scarey. It started about 8 months ago. Have contacted dealer and was told by service department that they know of about 2000 trucks has same issue. The parts are out of stock and back ordered. I think this is a real safty issue. Dont know what to do about this.
Additional Notes:
The truck flashes service antilock brake system, service eletronic brake system. It cancels the cruise control on truck. On several occassions it shuts off cruise while on the interstate. You have to react very quickly to avoid having an accident. A couple of times its happened while pulling a travel trailer and nearly got rear ended by semi truck. Thats really scarey. It started about 8 months ago. Have contacted dealer and was told by service department that they know of about 2000 trucks has same issue. The parts are out of stock and back ordered. I think this is a real safty issue. Dont know what to do about this.
Mfg Campaign: 11571772
Recall Date: Feb 13, 2024
Chrysler (fca Us, Llc)
Defect Description:
ELECTRICAL SYSTEM
Potential Consequences:
The truck flashes service antilock brake system, service eletronic brake system. It cancels the cruise control on truck. On several occassions it shuts off cruise while on the interstate. You have to react very quickly to avoid having an accident. A couple of times its happened while pulling a travel trailer and nearly got rear ended by semi truck. Thats really scarey. It started about 8 months ago. Have contacted dealer and was told by service department that they know of about 2000 trucks has same issue. The parts are out of stock and back ordered. I think this is a real safty issue. Dont know what to do about this.
Corrective Action:
The truck flashes service antilock brake system, service eletronic brake system. It cancels the cruise control on truck. On several occassions it shuts off cruise while on the interstate. You have to react very quickly to avoid having an accident. A couple of times its happened while pulling a travel trailer and nearly got rear ended by semi truck. Thats really scarey. It started about 8 months ago. Have contacted dealer and was told by service department that they know of about 2000 trucks has same issue. The parts are out of stock and back ordered. I think this is a real safty issue. Dont know what to do about this.
Additional Notes:
The truck flashes service antilock brake system, service eletronic brake system. It cancels the cruise control on truck. On several occassions it shuts off cruise while on the interstate. You have to react very quickly to avoid having an accident. A couple of times its happened while pulling a travel trailer and nearly got rear ended by semi truck. Thats really scarey. It started about 8 months ago. Have contacted dealer and was told by service department that they know of about 2000 trucks has same issue. The parts are out of stock and back ordered. I think this is a real safty issue. Dont know what to do about this.
Mfg Campaign: 11571772
Recall Date: Feb 13, 2024
Chrysler (fca Us, Llc)
Defect Description:
SERVICE BRAKES
Potential Consequences:
Hcu, hydraulic control unit, no abs, no traction control, no cruise, no 4x4 and emergency brake light on won’t go off and part is not available been waiting for over a year and a half
Corrective Action:
Hcu, hydraulic control unit, no abs, no traction control, no cruise, no 4x4 and emergency brake light on won’t go off and part is not available been waiting for over a year and a half
Additional Notes:
Hcu, hydraulic control unit, no abs, no traction control, no cruise, no 4x4 and emergency brake light on won’t go off and part is not available been waiting for over a year and a half
Mfg Campaign: 11571777
Recall Date: Feb 13, 2024
Chrysler (fca Us, Llc)
Defect Description:
ELECTRICAL SYSTEM
Potential Consequences:
Hcu, hydraulic control unit, no abs, no traction control, no cruise, no 4x4 and emergency brake light on won’t go off and part is not available been waiting for over a year and a half
Corrective Action:
Hcu, hydraulic control unit, no abs, no traction control, no cruise, no 4x4 and emergency brake light on won’t go off and part is not available been waiting for over a year and a half
Additional Notes:
Hcu, hydraulic control unit, no abs, no traction control, no cruise, no 4x4 and emergency brake light on won’t go off and part is not available been waiting for over a year and a half
Mfg Campaign: 11571777
Recall Date: Feb 13, 2024
Chrysler (fca Us, Llc)
Defect Description:
VEHICLE SPEED CONTROL
Potential Consequences:
Hcu, hydraulic control unit, no abs, no traction control, no cruise, no 4x4 and emergency brake light on won’t go off and part is not available been waiting for over a year and a half
Corrective Action:
Hcu, hydraulic control unit, no abs, no traction control, no cruise, no 4x4 and emergency brake light on won’t go off and part is not available been waiting for over a year and a half
Additional Notes:
Hcu, hydraulic control unit, no abs, no traction control, no cruise, no 4x4 and emergency brake light on won’t go off and part is not available been waiting for over a year and a half
Mfg Campaign: 11571777
Recall Date: Feb 13, 2024
Chrysler (fca Us, Llc)
Defect Description:
SERVICE BRAKES, HYDRAULIC
Potential Consequences:
The contact owns a 2018 Ram 2500. The contact stated while driving at an undisclosed speed, the traction control and the ABS warning lights illuminated, and an alarm sounded. Additionally, the brake pedal was soft. The contact stated that the failure recurred several times while driving. The vehicle was taken to the dealer on two occasions, and the ABS module was replaced twice; however, the failure persisted. The vehicle was taken back to the dealer, where it was diagnosed. The dealer determined that the ABS module and the HECU needed to be replaced; however, the parts to repair were not available. The vehicle was not repaired. The manufacturer was notified of the failure and informed the contact that the parts were unavailable. The failure mileage was unknown.
Corrective Action:
The contact owns a 2018 Ram 2500. The contact stated while driving at an undisclosed speed, the traction control and the ABS warning lights illuminated, and an alarm sounded. Additionally, the brake pedal was soft. The contact stated that the failure recurred several times while driving. The vehicle was taken to the dealer on two occasions, and the ABS module was replaced twice; however, the failure persisted. The vehicle was taken back to the dealer, where it was diagnosed. The dealer determined that the ABS module and the HECU needed to be replaced; however, the parts to repair were not available. The vehicle was not repaired. The manufacturer was notified of the failure and informed the contact that the parts were unavailable. The failure mileage was unknown.
Additional Notes:
The contact owns a 2018 Ram 2500. The contact stated while driving at an undisclosed speed, the traction control and the ABS warning lights illuminated, and an alarm sounded. Additionally, the brake pedal was soft. The contact stated that the failure recurred several times while driving. The vehicle was taken to the dealer on two occasions, and the ABS module was replaced twice; however, the failure persisted. The vehicle was taken back to the dealer, where it was diagnosed. The dealer determined that the ABS module and the HECU needed to be replaced; however, the parts to repair were not available. The vehicle was not repaired. The manufacturer was notified of the failure and informed the contact that the parts were unavailable. The failure mileage was unknown.
Mfg Campaign: 11571404
Recall Date: Feb 12, 2024
Chrysler (fca Us, Llc)
Defect Description:
SERVICE BRAKES, AIR:ANTILOCK:ABS WARNING LIGHT
Potential Consequences:
The contact owns a 2018 Ram 2500. The contact stated that while operating the vehicle, the ABS warning light suddenly illuminated. The contact stated that when the failure occurred, the cruise control feature disengaged and became inoperable. The vehicle was taken to the local dealer who diagnosed that the ABS module was faulty and needed to be replaced. The manufacturer was made aware of the failure but no assistance was provided. The vehicle was not repaired. The failure mileage was 45,000.
Corrective Action:
The contact owns a 2018 Ram 2500. The contact stated that while operating the vehicle, the ABS warning light suddenly illuminated. The contact stated that when the failure occurred, the cruise control feature disengaged and became inoperable. The vehicle was taken to the local dealer who diagnosed that the ABS module was faulty and needed to be replaced. The manufacturer was made aware of the failure but no assistance was provided. The vehicle was not repaired. The failure mileage was 45,000.
Additional Notes:
The contact owns a 2018 Ram 2500. The contact stated that while operating the vehicle, the ABS warning light suddenly illuminated. The contact stated that when the failure occurred, the cruise control feature disengaged and became inoperable. The vehicle was taken to the local dealer who diagnosed that the ABS module was faulty and needed to be replaced. The manufacturer was made aware of the failure but no assistance was provided. The vehicle was not repaired. The failure mileage was 45,000.
Mfg Campaign: 11571408
Recall Date: Feb 12, 2024
Chrysler (fca Us, Llc)
Defect Description:
SERVICE BRAKES, AIR:ANTILOCK:ABS WARNING LIGHT
Potential Consequences:
The contact owns a 2018 Ram 2500. The contact stated that while operating the vehicle the ABS warning light suddenly remained illuminated. The contact stated that when the failure occurred the cruise control feature had disengaged and became inoperable. The vehicle was taken to the local dealer who diagnosed that the ABS module was faulty and needed to be replaced. The vehicle was not repaired. The manufacturer was notified of the failure but no assistance was offered. The failure mileage was 45,000.
Corrective Action:
The contact owns a 2018 Ram 2500. The contact stated that while operating the vehicle the ABS warning light suddenly remained illuminated. The contact stated that when the failure occurred the cruise control feature had disengaged and became inoperable. The vehicle was taken to the local dealer who diagnosed that the ABS module was faulty and needed to be replaced. The vehicle was not repaired. The manufacturer was notified of the failure but no assistance was offered. The failure mileage was 45,000.
Additional Notes:
The contact owns a 2018 Ram 2500. The contact stated that while operating the vehicle the ABS warning light suddenly remained illuminated. The contact stated that when the failure occurred the cruise control feature had disengaged and became inoperable. The vehicle was taken to the local dealer who diagnosed that the ABS module was faulty and needed to be replaced. The vehicle was not repaired. The manufacturer was notified of the failure but no assistance was offered. The failure mileage was 45,000.
Mfg Campaign: 11571409
Recall Date: Feb 12, 2024
Chrysler (fca Us, Llc)
Defect Description:
SERVICE BRAKES, HYDRAULIC
Potential Consequences:
The contact owns a 2018 Ram 2500. The contact stated that the ABS warning light was illuminated intermittently. The warning light became more persistent over time. The vehicle was taken to the dealer where it was diagnosed that the ABS hydraulic control unit had failed and needed to be replaced. The vehicle had not been repaired due to the parts being on backorder. The manufacturer was made aware of the failure, and it was confirmed that there was no recall or warranty coverage for the failure. The failure mileage was 44,000.
Corrective Action:
The contact owns a 2018 Ram 2500. The contact stated that the ABS warning light was illuminated intermittently. The warning light became more persistent over time. The vehicle was taken to the dealer where it was diagnosed that the ABS hydraulic control unit had failed and needed to be replaced. The vehicle had not been repaired due to the parts being on backorder. The manufacturer was made aware of the failure, and it was confirmed that there was no recall or warranty coverage for the failure. The failure mileage was 44,000.
Additional Notes:
The contact owns a 2018 Ram 2500. The contact stated that the ABS warning light was illuminated intermittently. The warning light became more persistent over time. The vehicle was taken to the dealer where it was diagnosed that the ABS hydraulic control unit had failed and needed to be replaced. The vehicle had not been repaired due to the parts being on backorder. The manufacturer was made aware of the failure, and it was confirmed that there was no recall or warranty coverage for the failure. The failure mileage was 44,000.
Mfg Campaign: 11571459
Recall Date: Feb 12, 2024
Chrysler (fca Us, Llc)
Defect Description:
SERVICE BRAKES
Potential Consequences:
My 2018 Ram 2500 had an issue in 2022, where it was throwing a "Service Electronic Braking" light. Came on and off, caused the traction control light to come on as well. Additionally, this disabled the cruise control. I paid $1200 roughly to get this fixed because it was not considered part of the drivetrain warranty (50k miles). 16 months later, my truck is having the same issue and Ram wants to charge $1400 to get this fixed again.
Corrective Action:
My 2018 Ram 2500 had an issue in 2022, where it was throwing a "Service Electronic Braking" light. Came on and off, caused the traction control light to come on as well. Additionally, this disabled the cruise control. I paid $1200 roughly to get this fixed because it was not considered part of the drivetrain warranty (50k miles). 16 months later, my truck is having the same issue and Ram wants to charge $1400 to get this fixed again.
Additional Notes:
My 2018 Ram 2500 had an issue in 2022, where it was throwing a "Service Electronic Braking" light. Came on and off, caused the traction control light to come on as well. Additionally, this disabled the cruise control. I paid $1200 roughly to get this fixed because it was not considered part of the drivetrain warranty (50k miles). 16 months later, my truck is having the same issue and Ram wants to charge $1400 to get this fixed again.
Mfg Campaign: 11571499
Recall Date: Feb 12, 2024
Chrysler (fca Us, Llc)
Defect Description:
SERVICE BRAKES
Potential Consequences:
Vehicle is displaying a “Service abs” warning on dash intermittently. It has disabled traction control and cruise control. Parts from the dealer are currently unavailable. After researching I have found that this is a common problem with this model and year vehicle.
Corrective Action:
Vehicle is displaying a “Service abs” warning on dash intermittently. It has disabled traction control and cruise control. Parts from the dealer are currently unavailable. After researching I have found that this is a common problem with this model and year vehicle.
Additional Notes:
Vehicle is displaying a “Service abs” warning on dash intermittently. It has disabled traction control and cruise control. Parts from the dealer are currently unavailable. After researching I have found that this is a common problem with this model and year vehicle.
Mfg Campaign: 11571267
Recall Date: Feb 11, 2024
Chrysler (fca Us, Llc)
Defect Description:
SERVICE BRAKES
Potential Consequences:
Two years into owning this truck the ABS control unit went out (a known issue) and was repaired by the dealership under factory warranty. Two years following that repair, same issue; however, this time the issue is more severe. The intermittent service ABS system light/alarm is not as delayed between alarms and during normal braking the brake pedal firmness changes. On one occasion the pedal was so firm almost couldn't depress it and when I did, it locked up the back tires. This braking system should not be trusted and emergency braking with it... let's just say that Fred Flintstone braking system could be a better system. Available for inspection: yes. On going issue since Spring 2021 (I took delivery of the truck in Jan 2019)
Corrective Action:
Two years into owning this truck the ABS control unit went out (a known issue) and was repaired by the dealership under factory warranty. Two years following that repair, same issue; however, this time the issue is more severe. The intermittent service ABS system light/alarm is not as delayed between alarms and during normal braking the brake pedal firmness changes. On one occasion the pedal was so firm almost couldn't depress it and when I did, it locked up the back tires. This braking system should not be trusted and emergency braking with it... let's just say that Fred Flintstone braking system could be a better system. Available for inspection: yes. On going issue since Spring 2021 (I took delivery of the truck in Jan 2019)
Additional Notes:
Two years into owning this truck the ABS control unit went out (a known issue) and was repaired by the dealership under factory warranty. Two years following that repair, same issue; however, this time the issue is more severe. The intermittent service ABS system light/alarm is not as delayed between alarms and during normal braking the brake pedal firmness changes. On one occasion the pedal was so firm almost couldn't depress it and when I did, it locked up the back tires. This braking system should not be trusted and emergency braking with it... let's just say that Fred Flintstone braking system could be a better system. Available for inspection: yes. On going issue since Spring 2021 (I took delivery of the truck in Jan 2019)
Mfg Campaign: 11571343
Recall Date: Feb 11, 2024
Chrysler (fca Us, Llc)
Defect Description:
SERVICE BRAKES
Potential Consequences:
ABS Brake module has failed which makes it dangerous in certain conditions to brake/slow the vehicle. Also the TPMS system, Cruise control, and all 4 wheel drive components will not work as they are processed through this module. This module failed in October 2023 and is unavailable for my mechanic to fix my truck. It is now February of 2024 and I am being told that this module will not even be available for order for my mechanic to fix until June of 2024. This is dangerous and unacceptable to have a braking system not working properly for 8 months or more! Service ABS system, TPMS light, and Traction control lights came on when this first happened in October of 2023 and have stayed on constantly since then.
Corrective Action:
ABS Brake module has failed which makes it dangerous in certain conditions to brake/slow the vehicle. Also the TPMS system, Cruise control, and all 4 wheel drive components will not work as they are processed through this module. This module failed in October 2023 and is unavailable for my mechanic to fix my truck. It is now February of 2024 and I am being told that this module will not even be available for order for my mechanic to fix until June of 2024. This is dangerous and unacceptable to have a braking system not working properly for 8 months or more! Service ABS system, TPMS light, and Traction control lights came on when this first happened in October of 2023 and have stayed on constantly since then.
Additional Notes:
ABS Brake module has failed which makes it dangerous in certain conditions to brake/slow the vehicle. Also the TPMS system, Cruise control, and all 4 wheel drive components will not work as they are processed through this module. This module failed in October 2023 and is unavailable for my mechanic to fix my truck. It is now February of 2024 and I am being told that this module will not even be available for order for my mechanic to fix until June of 2024. This is dangerous and unacceptable to have a braking system not working properly for 8 months or more! Service ABS system, TPMS light, and Traction control lights came on when this first happened in October of 2023 and have stayed on constantly since then.
Mfg Campaign: 11571175
Recall Date: Feb 10, 2024
Chrysler (fca Us, Llc)
Defect Description:
SERVICE BRAKES
Potential Consequences:
(I had to pay for parts and labor on ABS replacement that RAM neglects to issue a recall.) this costed me $1,252.11 April 16, 2023 — A Ram ABS module recall allegedly should have been issued by Fiat Chrysler because of problems in 2017-2018 Ram 2500 and 2017-2018 Ram 3500 trucks.
Corrective Action:
(I had to pay for parts and labor on ABS replacement that RAM neglects to issue a recall.) this costed me $1,252.11 April 16, 2023 — A Ram ABS module recall allegedly should have been issued by Fiat Chrysler because of problems in 2017-2018 Ram 2500 and 2017-2018 Ram 3500 trucks.
Additional Notes:
(I had to pay for parts and labor on ABS replacement that RAM neglects to issue a recall.) this costed me $1,252.11 April 16, 2023 — A Ram ABS module recall allegedly should have been issued by Fiat Chrysler because of problems in 2017-2018 Ram 2500 and 2017-2018 Ram 3500 trucks.
Mfg Campaign: 11571201
Recall Date: Feb 10, 2024
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