RAM 2500 2018

Complete listing of complaints and recalls for this vehicle

3.1K
Complaints
12
Recalls

Complaints & Recalls

3.1K Complaints 12 Recalls

Official Safety Recalls - Important!

12 Recalls

These are official manufacturer recalls ordered by NHTSA for safety defects. If you own this vehicle, contact your dealer immediately for free repairs.

Chrysler (fca Us, Llc)
NHTSA Campaign: 25V010000 SAFETY RECALL
6.1K Vehicles Affected
Recall Date: Jan 16, 2025
Safety Issue:

Chrysler (FCA US, LLC) is recalling certain 2016-2019 Ram 3500, Ram 1500, 2016-2020 Ram 2500, and 2016 Ram 3500 Cab Chassis vehicles. The right and left side curtain air bag inflators may rupture due to a manufacturing defect.

Potential Risk:
An inflator rupture may result in sharp metal fragments striking occupants, resulting in injury.
FREE Recall Solution:
Dealers will replace one or both side curtain air bags, as necessary, free of charge. Owner notification letters were mailed February 13, 2025. Owners may contact FCA customer service at 1-800-853-1403. FCA's numbers for this recall are 05C, 09C, and 10C.
Additional Details:

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153) or go to nhtsa.gov.

Action Required: Contact your local RAM dealer to schedule your FREE recall repair.
Manufacturer: RAM
Mfg Campaign: 05C, 09C, 10C
Notice Date: Feb 13, 2025
Recall Date: Jan 16, 2025
Chrysler (fca Us, Llc)
NHTSA Campaign: 24V896000 SAFETY RECALL
317.6K Vehicles Affected
Recall Date: Nov 27, 2024
Safety Issue:

Chrysler (FCA US, LLC) is recalling certain 2017-2018 Ram 2500 Pickup, Ram 3500 Pickup, 3500 Cab Chassis, 4500 and 5500 Cab Chassis vehicles. The hydraulic control unit (HCU) may fail, which can cause the anti-lock brake (ABS), electronic stability control (ESC), and traction control systems to fail.

Potential Risk:
A loss of anti-lock brakes, electronic stability control, or traction control can increase the risk of a crash.
FREE Recall Solution:
Dealers will replace the brake HCU, free of charge. Interim notification letters, notifying owners of the safety risk, were mailed January 9, 2025. Some owner notification letters were mailed January 9, 2025. The remaining owner notification letters will be mailed at a future date. Owners may contact FCA customer service at 1-800-853-1403. FCA's number for this recall is C4B.
Additional Details:

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153) or go to nhtsa.gov.

Action Required: Contact your local RAM dealer to schedule your FREE recall repair.
Manufacturer: RAM
Mfg Campaign: C4B
Notice Date: Jan 9, 2025
Recall Date: Nov 27, 2024
Chrysler (fca Us Llc)
NHTSA Campaign: 19V347000 SAFETY RECALL
1.1M Vehicles Affected
Recall Date: May 9, 2019
Safety Issue:

Chrysler (FCA US LLC) is recalling certain 2015-2017 Ram 1500, 2500 and 3500 pickup trucks equipped with an 8 foot bed and a power locking tailgate. Chrysler is also recalling all 2013-2014 and 2018 Ram 1500, 2500 and 3500 pickup trucks built before April 1, 2018 with a 6 or 8 foot bed and a power locking tailgate. On August 29, 2019 Chrysler expanded the recall to include an additional 693,128 model year 2013-2014 Ram 1500, 2500 and 3500 pickup trucks. The tailgate actuator limiter tab may fracture and cause the tailgate to unlatch and open while driving.

Potential Risk:
If the tailgate opens while the vehicle is being driven, cargo may fall out the vehicle and create a road hazard, increasing the risk of crash.
FREE Recall Solution:
Chrysler will notify owners, and dealers will repair the tailgate latch, free of charge. The recall began May 23, 2019. Chrysler is expected to notify owners of the expanded population on October 18, 2019. Owners may contact FCA US customer service at 1-800-853-1403. FCA US's number for this recall is V44. Note: 2015-2017 MY Ram 1500 pickup trucks with truck beds other than 8 foot, are currently covered under NHTSA recall 18V-486 for this issue.
Additional Details:

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.

Action Required: Contact your local RAM dealer to schedule your FREE recall repair.
Manufacturer: RAM
Mfg Campaign: V44
Notice Date: May 23, 2019
Recall Date: May 9, 2019
Chrysler (fca Us Llc)
NHTSA Campaign: 19V021000 SAFETY RECALL
795.6K Vehicles Affected
Recall Date: Jan 25, 2019
Safety Issue:

Chrysler (FCA US LLC) is recalling certain 2013-2018 Ram 3500 and 2014-2018 Ram 3500 Chassis Cab and Ram 2500 vehicles. The outboard steering linkage jam nut may loosen, allowing one end of the drag link to separate.

Potential Risk:
A drag link separation can cause a loss of steering control, increasing the risk of crash.
FREE Recall Solution:
Chrysler will notify owners, and dealers will check the steering linkage jam nut tightness, replacing the drag link assembly or welding the nut to the adjuster sleeve, free of charge. The recall began March 22, 2019. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is V06.
Additional Details:

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.

Action Required: Contact your local RAM dealer to schedule your FREE recall repair.
Manufacturer: RAM
Mfg Campaign: V06
Notice Date: Mar 22, 2019
Recall Date: Jan 25, 2019
Streetcar Orv Llc
NHTSA Campaign: 18E096000 SAFETY RECALL
847 Vehicles Affected
Recall Date: Oct 16, 2018
Safety Issue:

Streetcar ORV LLC (Streetcar) is recalling certain American Expedition Vehicles (AEV) 3" Dualsport aftermarket suspension kits, part numbers N0436000 and N0436001, sold for installation on 2013-2018 RAM 2500 and 3500HD trucks. Improper installation and machining of the original equipment steering knuckle may weaken the joint between the steering drag link and knuckle.

Potential Risk:
The weakened connection may result in a fractured steering drag link, causing a loss of steering and increasing the risk of a crash.
FREE Recall Solution:
Streetcar will notify owners and dealers will inspect and install a new steering knuckle, free of charge. The recall began December 3, 2018. Owners may contact AEV customer service at 1-248-926-0256, extension 500.
Additional Details:

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.

Action Required: Contact your local RAM dealer to schedule your FREE recall repair.
Manufacturer: RAM
Notice Date: Dec 3, 2018
Recall Date: Oct 16, 2018
Chrysler (fca Us Llc)
NHTSA Campaign: 18V398000 SAFETY RECALL
1.8K Vehicles Affected
Recall Date: Jun 14, 2018
Safety Issue:

Chrysler (FCA US LLC) is recalling certain 2018 Dodge Journey and RAM 1500, 2500, and 3500 vehicles. The backup camera may experience a loss of image display while backing up. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 111, "Rearview Mirrors."

Potential Risk:
A loss of image in the rearview camera while backing up can increase the risk of a crash.
FREE Recall Solution:
Chrysler will notify owners, and dealers will replace the rearview mirror, free of charge. The recall began August 2, 2018. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is U56.
Additional Details:

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.

Action Required: Contact your local RAM dealer to schedule your FREE recall repair.
Manufacturer: RAM
Mfg Campaign: U56
Notice Date: Aug 2, 2018
Recall Date: Jun 14, 2018
Chrysler (fca Us Llc)
NHTSA Campaign: 18V332000 SAFETY RECALL
4.8M Vehicles Affected
Recall Date: May 17, 2018
Safety Issue:

Chrysler (FCA US LLC) is recalling certain 2014-2018 Dodge Journey, Charger and Durango, RAM 2500, 3500, 3500 Cab Chassis (more than 10,000lb), 4500 Cab Chassis and 5500 Cab Chassis, Jeep Cherokee and Grand Cherokee and Chrysler 300, 2014-2019 RAM 1500, 2015-2018 Dodge Challenger, 2015-2017 Chrysler 200, 2016-2018 RAM 3500 Cab Chassis (less than 10,000 lb), 2017-2018 Chrysler Pacifica and 2018 Jeep Wrangler vehicles. These vehicles are being recalled to address a defect that could prevent the cruise control system from disengaging. If, when using cruise control, there is a short circuit within the vehicle's wiring, the driver may not be able to shut off the cruise control either by depressing the brake pedal or manually turning the system off once it has been engaged, resulting in either the vehicle maintaining its current speed or possibly accelerating.

Potential Risk:
If the vehicle maintains its speed or accelerates despite attempts to deactivate the cruise control, there would be an increased risk of a crash.
FREE Recall Solution:
Chrysler will notify owners, and dealers will inspect the software, and perform a software flash on the engine or powertrain control module, free of charge. The recall began June 4, 2018. Owners may contact Chrysler customer service at 1-800-853-1403. Note: Owners are advised to stop using cruise control until the software update has been performed. In the event that cruise control cannot be disengaged while driving, owners should firmly and steadily apply the brakes and shift the transmission to neutral, placing the vehicle in park once it has stopped.
Additional Details:

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.

Action Required: Contact your local RAM dealer to schedule your FREE recall repair.
Manufacturer: RAM
Mfg Campaign: U49,U59-U65,U68,U73
Notice Date: Jun 4, 2018
Recall Date: May 17, 2018
Chrysler (fca Us Llc)
NHTSA Campaign: 18V100000 SAFETY RECALL
180.5K Vehicles Affected
Recall Date: Feb 8, 2018
Safety Issue:

Chrysler (FCA US LLC) is recalling certain 2017-2018 RAM 1500, 2500, 3500, 3500 Cab Chassis, 4500 Cab Chassis, and 5500 Cab Chassis vehicles, all equipped with a column shifter. Pushing the brake pedal for prolonged periods when the vehicle is running and in PARK may cause the Brake Transmission Shift Interlock (BTSI) pin to stick in the open position. With the pin in the open position, the transmission can be shifted out of PARK into any gear without pushing the brake pedal or having the key in the ignition.

Potential Risk:
Being able to shift the transmission without pushing the brake pedal and/or without a key in the ignition can increase the risk of an unintended vehicle rollaway that may result in personal injury or a crash.
FREE Recall Solution:
Chrysler will notify owners and dealers will update the Body Control Module software. Dealers will also test the BTSI operation, replacing the solenoid as necessary. The recall began February 26, 2018. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is U11.
Additional Details:

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.

Action Required: Contact your local RAM dealer to schedule your FREE recall repair.
Manufacturer: RAM
Mfg Campaign: U11
Notice Date: Feb 26, 2018
Recall Date: Feb 8, 2018
Chrysler (fca Us Llc)
NHTSA Campaign: 17V824000 SAFETY RECALL
61.8K Vehicles Affected
Recall Date: Dec 21, 2017
Safety Issue:

Chrysler (FCA US LLC) is recalling various Dodge, Chrysler, and RAM vehicles equipped with Kidde Plastic-Handle or Push Button 'Pindicator' Fire Extinguishers. A list of the affected trailer models is available at: https://static.nhtsa.gov/odi/rcl/2017/RMISC-17V824-0103.pdf. These extinguishers may become clogged, preventing the extinguisher from discharging as expected or requiring excessive force to activate the extinguisher. Additionally, in certain models, the nozzle may detach from the valve assembly with enough force that it could cause injury and also render the product inoperable. For a full list of the affected fire extinguisher models visit: https://static.nhtsa.gov/odi/rcl/2017/RMISC-17E062-5427.pdf

Potential Risk:
If the fire extinguisher does not function properly, it can increase the risk of injury in the event of a fire.
FREE Recall Solution:
Chrysler will notify owners instructing them to contact Kidde for a replacement fire extinguisher, free of charge. The recall began February 14, 2018. Owners may contact Chrysler customer service at 1-800-853-1403 or Kidde customer service service toll-free at 1-855-262-3540, or online at www.kidde.com and click on "Product Safety Recall" for more information. Chrysler's number for this recall is T82.
Additional Details:

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.

Action Required: Contact your local RAM dealer to schedule your FREE recall repair.
Manufacturer: RAM
Mfg Campaign: T82
Notice Date: Feb 14, 2018
Recall Date: Dec 21, 2017

Consumer Complaints

3.1K Complaints
Chrysler (fca Us, Llc)
Campaign: 11579832 Other
Mar 27, 2024
Defect Description:

VEHICLE SPEED CONTROL

Potential Consequences:

When taking off initially with the truck sometimes within the first 30 seconds of moving there is two yellow lights that come on the dash, while the center text window displays service brake system. The stored MIL code is C0020-01. Also when going over bumps in the road the message will also return. Sometimes it stays on, and I do not have the ability to use cruise control. One time I was driving on the freeway and the surface was wet, as it had been raining. I needed to slow down rapidly because there was a sudden change in traffic. I went to hit the brakes and the truck had locked up the wheels, and then after the same lights and text were displayed.

Corrective Action:

When taking off initially with the truck sometimes within the first 30 seconds of moving there is two yellow lights that come on the dash, while the center text window displays service brake system. The stored MIL code is C0020-01. Also when going over bumps in the road the message will also return. Sometimes it stays on, and I do not have the ability to use cruise control. One time I was driving on the freeway and the surface was wet, as it had been raining. I needed to slow down rapidly because there was a sudden change in traffic. I went to hit the brakes and the truck had locked up the wheels, and then after the same lights and text were displayed.

Additional Notes:

When taking off initially with the truck sometimes within the first 30 seconds of moving there is two yellow lights that come on the dash, while the center text window displays service brake system. The stored MIL code is C0020-01. Also when going over bumps in the road the message will also return. Sometimes it stays on, and I do not have the ability to use cruise control. One time I was driving on the freeway and the surface was wet, as it had been raining. I needed to slow down rapidly because there was a sudden change in traffic. I went to hit the brakes and the truck had locked up the wheels, and then after the same lights and text were displayed.

Manufacturer: RAM
Mfg Campaign: 11579832
Notice Date: Mar 27, 2024
Recall Date: Mar 27, 2024
Chrysler (fca Us, Llc)
Campaign: 11579466 Other
Mar 26, 2024
Defect Description:

SERVICE BRAKES

Potential Consequences:

Abs & traction control lights come on and off constantly. Cruise control will not work when lights are on. They stay on 95% of the time. Told this is an abs pump failure issue

Corrective Action:

Abs & traction control lights come on and off constantly. Cruise control will not work when lights are on. They stay on 95% of the time. Told this is an abs pump failure issue

Additional Notes:

Abs & traction control lights come on and off constantly. Cruise control will not work when lights are on. They stay on 95% of the time. Told this is an abs pump failure issue

Manufacturer: RAM
Mfg Campaign: 11579466
Notice Date: Mar 26, 2024
Recall Date: Mar 26, 2024
Chrysler (fca Us, Llc)
Campaign: 11579514 Other
Mar 26, 2024
Defect Description:

SERVICE BRAKES

Potential Consequences:

While driving a electric braking system message was displayed. Also an ABS and traction control warning lights came on. After driving the front disc brakes did not release, causing them to overheat. The vehicle only has 2,666 miles on it.

Corrective Action:

While driving a electric braking system message was displayed. Also an ABS and traction control warning lights came on. After driving the front disc brakes did not release, causing them to overheat. The vehicle only has 2,666 miles on it.

Additional Notes:

While driving a electric braking system message was displayed. Also an ABS and traction control warning lights came on. After driving the front disc brakes did not release, causing them to overheat. The vehicle only has 2,666 miles on it.

Manufacturer: RAM
Mfg Campaign: 11579514
Notice Date: Mar 26, 2024
Recall Date: Mar 26, 2024
Chrysler (fca Us, Llc)
Campaign: 11579334 Other
Mar 25, 2024
Defect Description:

SERVICE BRAKES, AIR:ANTILOCK:ABS WARNING LIGHT

Potential Consequences:

The contact owns a 2018 Ram 2500. The contact stated while operating the vehicle, the ABS and EBS warning light remained illuminated. During the failure the cruise control feature was inoperable, and the audible warning was activated. The vehicle was taken to the local dealer who replaced the ABS and EBS modules, but the failure persisted. The manufacturer was notified of the failure, but no assistance was provided. The failure mileage was 30,000.

Corrective Action:

The contact owns a 2018 Ram 2500. The contact stated while operating the vehicle, the ABS and EBS warning light remained illuminated. During the failure the cruise control feature was inoperable, and the audible warning was activated. The vehicle was taken to the local dealer who replaced the ABS and EBS modules, but the failure persisted. The manufacturer was notified of the failure, but no assistance was provided. The failure mileage was 30,000.

Additional Notes:

The contact owns a 2018 Ram 2500. The contact stated while operating the vehicle, the ABS and EBS warning light remained illuminated. During the failure the cruise control feature was inoperable, and the audible warning was activated. The vehicle was taken to the local dealer who replaced the ABS and EBS modules, but the failure persisted. The manufacturer was notified of the failure, but no assistance was provided. The failure mileage was 30,000.

Manufacturer: RAM
Mfg Campaign: 11579334
Notice Date: Mar 25, 2024
Recall Date: Mar 25, 2024
Chrysler (fca Us, Llc)
Campaign: 11579334 Other
Mar 25, 2024
Defect Description:

SERVICE BRAKES, ELECTRIC

Potential Consequences:

The contact owns a 2018 Ram 2500. The contact stated while operating the vehicle, the ABS and EBS warning light remained illuminated. During the failure the cruise control feature was inoperable, and the audible warning was activated. The vehicle was taken to the local dealer who replaced the ABS and EBS modules, but the failure persisted. The manufacturer was notified of the failure, but no assistance was provided. The failure mileage was 30,000.

Corrective Action:

The contact owns a 2018 Ram 2500. The contact stated while operating the vehicle, the ABS and EBS warning light remained illuminated. During the failure the cruise control feature was inoperable, and the audible warning was activated. The vehicle was taken to the local dealer who replaced the ABS and EBS modules, but the failure persisted. The manufacturer was notified of the failure, but no assistance was provided. The failure mileage was 30,000.

Additional Notes:

The contact owns a 2018 Ram 2500. The contact stated while operating the vehicle, the ABS and EBS warning light remained illuminated. During the failure the cruise control feature was inoperable, and the audible warning was activated. The vehicle was taken to the local dealer who replaced the ABS and EBS modules, but the failure persisted. The manufacturer was notified of the failure, but no assistance was provided. The failure mileage was 30,000.

Manufacturer: RAM
Mfg Campaign: 11579334
Notice Date: Mar 25, 2024
Recall Date: Mar 25, 2024
Chrysler (fca Us, Llc)
Campaign: 11579113 Other
Mar 24, 2024
Defect Description:

SERVICE BRAKES

Potential Consequences:

Hydraulic Control Unit failed, along with the control module per dealer diagnostics. The ABS warning and traction control light is flashing consistently, and the ABS system is not working. The dealer has indicated there is no estimate on when these parts will be available. This is the third occurrence of the same bad components.

Corrective Action:

Hydraulic Control Unit failed, along with the control module per dealer diagnostics. The ABS warning and traction control light is flashing consistently, and the ABS system is not working. The dealer has indicated there is no estimate on when these parts will be available. This is the third occurrence of the same bad components.

Additional Notes:

Hydraulic Control Unit failed, along with the control module per dealer diagnostics. The ABS warning and traction control light is flashing consistently, and the ABS system is not working. The dealer has indicated there is no estimate on when these parts will be available. This is the third occurrence of the same bad components.

Manufacturer: RAM
Mfg Campaign: 11579113
Notice Date: Mar 24, 2024
Recall Date: Mar 24, 2024
Chrysler (fca Us, Llc)
Campaign: 11579113 Other
Mar 24, 2024
Defect Description:

FORWARD COLLISION AVOIDANCE: AUTOMATIC EMERGENCY BRAKING

Potential Consequences:

Hydraulic Control Unit failed, along with the control module per dealer diagnostics. The ABS warning and traction control light is flashing consistently, and the ABS system is not working. The dealer has indicated there is no estimate on when these parts will be available. This is the third occurrence of the same bad components.

Corrective Action:

Hydraulic Control Unit failed, along with the control module per dealer diagnostics. The ABS warning and traction control light is flashing consistently, and the ABS system is not working. The dealer has indicated there is no estimate on when these parts will be available. This is the third occurrence of the same bad components.

Additional Notes:

Hydraulic Control Unit failed, along with the control module per dealer diagnostics. The ABS warning and traction control light is flashing consistently, and the ABS system is not working. The dealer has indicated there is no estimate on when these parts will be available. This is the third occurrence of the same bad components.

Manufacturer: RAM
Mfg Campaign: 11579113
Notice Date: Mar 24, 2024
Recall Date: Mar 24, 2024
Chrysler (fca Us, Llc)
Campaign: 11579117 Other
Mar 24, 2024
Defect Description:

SERVICE BRAKES

Potential Consequences:

Hydraulic brake system not working abs traction control no cruise. Dealer stated parts not available and not sure when

Corrective Action:

Hydraulic brake system not working abs traction control no cruise. Dealer stated parts not available and not sure when

Additional Notes:

Hydraulic brake system not working abs traction control no cruise. Dealer stated parts not available and not sure when

Manufacturer: RAM
Mfg Campaign: 11579117
Notice Date: Mar 24, 2024
Recall Date: Mar 24, 2024
Chrysler (fca Us, Llc)
Campaign: 11579019 Other
Mar 23, 2024
Defect Description:

SERVICE BRAKES

Potential Consequences:

Message " service electronic braking system" keeps appearing on dash. The truck has less than 18000 miles, never off road or in snow/salt.. Garage kept. No accidents ever. I'm very concerned about the safety of the vehicle . I haven't taken it to the dealer yet, I hear parts are not available, and its a common failure on the 2017-2018 ram trucks

Corrective Action:

Message " service electronic braking system" keeps appearing on dash. The truck has less than 18000 miles, never off road or in snow/salt.. Garage kept. No accidents ever. I'm very concerned about the safety of the vehicle . I haven't taken it to the dealer yet, I hear parts are not available, and its a common failure on the 2017-2018 ram trucks

Additional Notes:

Message " service electronic braking system" keeps appearing on dash. The truck has less than 18000 miles, never off road or in snow/salt.. Garage kept. No accidents ever. I'm very concerned about the safety of the vehicle . I haven't taken it to the dealer yet, I hear parts are not available, and its a common failure on the 2017-2018 ram trucks

Manufacturer: RAM
Mfg Campaign: 11579019
Notice Date: Mar 23, 2024
Recall Date: Mar 23, 2024
Chrysler (fca Us, Llc)
Campaign: 11579093 Other
Mar 23, 2024
Defect Description:

SERVICE BRAKES

Potential Consequences:

The abs light and traction control light comes on intermittently which is caused by the HCU. Could cause a wreck

Corrective Action:

The abs light and traction control light comes on intermittently which is caused by the HCU. Could cause a wreck

Additional Notes:

The abs light and traction control light comes on intermittently which is caused by the HCU. Could cause a wreck

Manufacturer: RAM
Mfg Campaign: 11579093
Notice Date: Mar 23, 2024
Recall Date: Mar 23, 2024
Chrysler (fca Us, Llc)
Campaign: 11579093 Other
Mar 23, 2024
Defect Description:

ELECTRICAL SYSTEM

Potential Consequences:

The abs light and traction control light comes on intermittently which is caused by the HCU. Could cause a wreck

Corrective Action:

The abs light and traction control light comes on intermittently which is caused by the HCU. Could cause a wreck

Additional Notes:

The abs light and traction control light comes on intermittently which is caused by the HCU. Could cause a wreck

Manufacturer: RAM
Mfg Campaign: 11579093
Notice Date: Mar 23, 2024
Recall Date: Mar 23, 2024
Chrysler (fca Us, Llc)
Campaign: 11578907 Other
Mar 22, 2024
Defect Description:

SERVICE BRAKES

Potential Consequences:

On January 15, 2024 my 2018 RAM 2500 truck with 6.7 Cummins Diesel engine was towed to dealer after "Service Antilock Braking Systems" warnings were displayed on dash instruments. Dealer diagnosed that the anti-lock brake module needed replacement but part is back-ordered with no estimate on expected replacement date. Was told by dealer there will be no harm to vehicle mechanical/electrical systems driving truck as is without anti-lock brakes other than possible lack of traction if driving on snow/ice, etc. As of 3/22/24, latest dealer update is an upcoming 4/1/24 update from RAM Corporate unit with no information on what to expect as yet. Not encouraging when faced with mountain driving pulling heavy trailer this summer and no anti-lock braking active. Audible & Visual warnings still displaying and dinging daily at this time.

Corrective Action:

On January 15, 2024 my 2018 RAM 2500 truck with 6.7 Cummins Diesel engine was towed to dealer after "Service Antilock Braking Systems" warnings were displayed on dash instruments. Dealer diagnosed that the anti-lock brake module needed replacement but part is back-ordered with no estimate on expected replacement date. Was told by dealer there will be no harm to vehicle mechanical/electrical systems driving truck as is without anti-lock brakes other than possible lack of traction if driving on snow/ice, etc. As of 3/22/24, latest dealer update is an upcoming 4/1/24 update from RAM Corporate unit with no information on what to expect as yet. Not encouraging when faced with mountain driving pulling heavy trailer this summer and no anti-lock braking active. Audible & Visual warnings still displaying and dinging daily at this time.

Additional Notes:

On January 15, 2024 my 2018 RAM 2500 truck with 6.7 Cummins Diesel engine was towed to dealer after "Service Antilock Braking Systems" warnings were displayed on dash instruments. Dealer diagnosed that the anti-lock brake module needed replacement but part is back-ordered with no estimate on expected replacement date. Was told by dealer there will be no harm to vehicle mechanical/electrical systems driving truck as is without anti-lock brakes other than possible lack of traction if driving on snow/ice, etc. As of 3/22/24, latest dealer update is an upcoming 4/1/24 update from RAM Corporate unit with no information on what to expect as yet. Not encouraging when faced with mountain driving pulling heavy trailer this summer and no anti-lock braking active. Audible & Visual warnings still displaying and dinging daily at this time.

Manufacturer: RAM
Mfg Campaign: 11578907
Notice Date: Mar 22, 2024
Recall Date: Mar 22, 2024
Chrysler (fca Us, Llc)
Campaign: 11578619 Other
Mar 21, 2024
Defect Description:

SERVICE BRAKES

Potential Consequences:

Hydraulic Control Unit failed, along with the control module. The ABS warning light is flashing intermittently, and i do no believe the ABS system is working. The dealer has indicated there is no estimate on when these parts will be available.

Corrective Action:

Hydraulic Control Unit failed, along with the control module. The ABS warning light is flashing intermittently, and i do no believe the ABS system is working. The dealer has indicated there is no estimate on when these parts will be available.

Additional Notes:

Hydraulic Control Unit failed, along with the control module. The ABS warning light is flashing intermittently, and i do no believe the ABS system is working. The dealer has indicated there is no estimate on when these parts will be available.

Manufacturer: RAM
Mfg Campaign: 11578619
Notice Date: Mar 21, 2024
Recall Date: Mar 21, 2024
Chrysler (fca Us, Llc)
Campaign: 11578705 Other
Mar 21, 2024
Defect Description:

SERVICE BRAKES

Potential Consequences:

Hello, I have a 2018 Ram 2500 with 35,000 miles, there is a well-known issue regarding the anti-Lock Braking Systems which effects 2017 and 2018 models which, Stellantis -RAM refuses to address. My truck suffers from this issue, the ABS and traction control warning lights constantly flicker on and off and there is an audible ding when this occurs. My local dealer diagnosed the problem, and the truck needs to have the HCU and ABS modules replaced. The cost to perform this work is nearly $2,000 since the parts are expensive and there is a fair amount of programming which needs to occur. Besides the cost the main issue is that the parts are not even available. I have been waiting on the parts since November 2023, my dealer says the next "production" date for the part is late June. I received this same type of response 2 times already, first for November, then February now June. Last I checked there are over 400 requests for these parts before me. At this point I drive an unsafe vehicle with no ABS or traction control, and I can’t even get it repaired . I also can’t use the truck for its intended purpose of towing. I’m looking for some assistance in this matter. There is also an active Class action lawsuit against Stellantis to provide relief for owners of these trucks, myself being one. [XXX] Thank you for your consideration, [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

Corrective Action:

Hello, I have a 2018 Ram 2500 with 35,000 miles, there is a well-known issue regarding the anti-Lock Braking Systems which effects 2017 and 2018 models which, Stellantis -RAM refuses to address. My truck suffers from this issue, the ABS and traction control warning lights constantly flicker on and off and there is an audible ding when this occurs. My local dealer diagnosed the problem, and the truck needs to have the HCU and ABS modules replaced. The cost to perform this work is nearly $2,000 since the parts are expensive and there is a fair amount of programming which needs to occur. Besides the cost the main issue is that the parts are not even available. I have been waiting on the parts since November 2023, my dealer says the next "production" date for the part is late June. I received this same type of response 2 times already, first for November, then February now June. Last I checked there are over 400 requests for these parts before me. At this point I drive an unsafe vehicle with no ABS or traction control, and I can’t even get it repaired . I also can’t use the truck for its intended purpose of towing. I’m looking for some assistance in this matter. There is also an active Class action lawsuit against Stellantis to provide relief for owners of these trucks, myself being one. [XXX] Thank you for your consideration, [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

Additional Notes:

Hello, I have a 2018 Ram 2500 with 35,000 miles, there is a well-known issue regarding the anti-Lock Braking Systems which effects 2017 and 2018 models which, Stellantis -RAM refuses to address. My truck suffers from this issue, the ABS and traction control warning lights constantly flicker on and off and there is an audible ding when this occurs. My local dealer diagnosed the problem, and the truck needs to have the HCU and ABS modules replaced. The cost to perform this work is nearly $2,000 since the parts are expensive and there is a fair amount of programming which needs to occur. Besides the cost the main issue is that the parts are not even available. I have been waiting on the parts since November 2023, my dealer says the next "production" date for the part is late June. I received this same type of response 2 times already, first for November, then February now June. Last I checked there are over 400 requests for these parts before me. At this point I drive an unsafe vehicle with no ABS or traction control, and I can’t even get it repaired . I also can’t use the truck for its intended purpose of towing. I’m looking for some assistance in this matter. There is also an active Class action lawsuit against Stellantis to provide relief for owners of these trucks, myself being one. [XXX] Thank you for your consideration, [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

Manufacturer: RAM
Mfg Campaign: 11578705
Notice Date: Mar 21, 2024
Recall Date: Mar 21, 2024
Chrysler (fca Us, Llc)
Campaign: 11578736 Other
Mar 21, 2024
Defect Description:

ELECTRICAL SYSTEM

Potential Consequences:

The ABS/EBS errors lights comes on and cruise control won't work. Did some research online seems like a common problem. Hoping to see a recall by Ram.

Corrective Action:

The ABS/EBS errors lights comes on and cruise control won't work. Did some research online seems like a common problem. Hoping to see a recall by Ram.

Additional Notes:

The ABS/EBS errors lights comes on and cruise control won't work. Did some research online seems like a common problem. Hoping to see a recall by Ram.

Manufacturer: RAM
Mfg Campaign: 11578736
Notice Date: Mar 21, 2024
Recall Date: Mar 21, 2024
Chrysler (fca Us, Llc)
Campaign: 11578736 Other
Mar 21, 2024
Defect Description:

VEHICLE SPEED CONTROL

Potential Consequences:

The ABS/EBS errors lights comes on and cruise control won't work. Did some research online seems like a common problem. Hoping to see a recall by Ram.

Corrective Action:

The ABS/EBS errors lights comes on and cruise control won't work. Did some research online seems like a common problem. Hoping to see a recall by Ram.

Additional Notes:

The ABS/EBS errors lights comes on and cruise control won't work. Did some research online seems like a common problem. Hoping to see a recall by Ram.

Manufacturer: RAM
Mfg Campaign: 11578736
Notice Date: Mar 21, 2024
Recall Date: Mar 21, 2024
Chrysler (fca Us, Llc)
Campaign: 11578736 Other
Mar 21, 2024
Defect Description:

SERVICE BRAKES

Potential Consequences:

The ABS/EBS errors lights comes on and cruise control won't work. Did some research online seems like a common problem. Hoping to see a recall by Ram.

Corrective Action:

The ABS/EBS errors lights comes on and cruise control won't work. Did some research online seems like a common problem. Hoping to see a recall by Ram.

Additional Notes:

The ABS/EBS errors lights comes on and cruise control won't work. Did some research online seems like a common problem. Hoping to see a recall by Ram.

Manufacturer: RAM
Mfg Campaign: 11578736
Notice Date: Mar 21, 2024
Recall Date: Mar 21, 2024
Chrysler (fca Us, Llc)
Campaign: 11578799 Other
Mar 21, 2024
Defect Description:

SERVICE BRAKES

Potential Consequences:

The electronic braking system failure alert is frequently happening. I believe this includes a failure in the anti-lock braking system also. If cruise control is active, it is also disabled.

Corrective Action:

The electronic braking system failure alert is frequently happening. I believe this includes a failure in the anti-lock braking system also. If cruise control is active, it is also disabled.

Additional Notes:

The electronic braking system failure alert is frequently happening. I believe this includes a failure in the anti-lock braking system also. If cruise control is active, it is also disabled.

Manufacturer: RAM
Mfg Campaign: 11578799
Notice Date: Mar 21, 2024
Recall Date: Mar 21, 2024
Chrysler (fca Us, Llc)
Campaign: 11578565 Other
Mar 20, 2024
Defect Description:

ELECTRICAL SYSTEM

Potential Consequences:

The anti-lock braking system, traction control and speed control system continue to flash on and off. While driving here in Huntsville, Alabama it snowed and my braking system failed causing me to nearly crash.

Corrective Action:

The anti-lock braking system, traction control and speed control system continue to flash on and off. While driving here in Huntsville, Alabama it snowed and my braking system failed causing me to nearly crash.

Additional Notes:

The anti-lock braking system, traction control and speed control system continue to flash on and off. While driving here in Huntsville, Alabama it snowed and my braking system failed causing me to nearly crash.

Manufacturer: RAM
Mfg Campaign: 11578565
Notice Date: Mar 20, 2024
Recall Date: Mar 20, 2024
Chrysler (fca Us, Llc)
Campaign: 11578565 Other
Mar 20, 2024
Defect Description:

VEHICLE SPEED CONTROL

Potential Consequences:

The anti-lock braking system, traction control and speed control system continue to flash on and off. While driving here in Huntsville, Alabama it snowed and my braking system failed causing me to nearly crash.

Corrective Action:

The anti-lock braking system, traction control and speed control system continue to flash on and off. While driving here in Huntsville, Alabama it snowed and my braking system failed causing me to nearly crash.

Additional Notes:

The anti-lock braking system, traction control and speed control system continue to flash on and off. While driving here in Huntsville, Alabama it snowed and my braking system failed causing me to nearly crash.

Manufacturer: RAM
Mfg Campaign: 11578565
Notice Date: Mar 20, 2024
Recall Date: Mar 20, 2024

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