RAM 2500 2018

Complete listing of complaints and recalls for this vehicle

3.1K
Complaints
12
Recalls

Complaints & Recalls

3.1K Complaints 12 Recalls

Official Safety Recalls - Important!

12 Recalls

These are official manufacturer recalls ordered by NHTSA for safety defects. If you own this vehicle, contact your dealer immediately for free repairs.

Chrysler (fca Us, Llc)
NHTSA Campaign: 25V010000 SAFETY RECALL
6.1K Vehicles Affected
Recall Date: Jan 16, 2025
Safety Issue:

Chrysler (FCA US, LLC) is recalling certain 2016-2019 Ram 3500, Ram 1500, 2016-2020 Ram 2500, and 2016 Ram 3500 Cab Chassis vehicles. The right and left side curtain air bag inflators may rupture due to a manufacturing defect.

Potential Risk:
An inflator rupture may result in sharp metal fragments striking occupants, resulting in injury.
FREE Recall Solution:
Dealers will replace one or both side curtain air bags, as necessary, free of charge. Owner notification letters were mailed February 13, 2025. Owners may contact FCA customer service at 1-800-853-1403. FCA's numbers for this recall are 05C, 09C, and 10C.
Additional Details:

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153) or go to nhtsa.gov.

Action Required: Contact your local RAM dealer to schedule your FREE recall repair.
Manufacturer: RAM
Mfg Campaign: 05C, 09C, 10C
Notice Date: Feb 13, 2025
Recall Date: Jan 16, 2025
Chrysler (fca Us, Llc)
NHTSA Campaign: 24V896000 SAFETY RECALL
317.6K Vehicles Affected
Recall Date: Nov 27, 2024
Safety Issue:

Chrysler (FCA US, LLC) is recalling certain 2017-2018 Ram 2500 Pickup, Ram 3500 Pickup, 3500 Cab Chassis, 4500 and 5500 Cab Chassis vehicles. The hydraulic control unit (HCU) may fail, which can cause the anti-lock brake (ABS), electronic stability control (ESC), and traction control systems to fail.

Potential Risk:
A loss of anti-lock brakes, electronic stability control, or traction control can increase the risk of a crash.
FREE Recall Solution:
Dealers will replace the brake HCU, free of charge. Interim notification letters, notifying owners of the safety risk, were mailed January 9, 2025. Some owner notification letters were mailed January 9, 2025. The remaining owner notification letters will be mailed at a future date. Owners may contact FCA customer service at 1-800-853-1403. FCA's number for this recall is C4B.
Additional Details:

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153) or go to nhtsa.gov.

Action Required: Contact your local RAM dealer to schedule your FREE recall repair.
Manufacturer: RAM
Mfg Campaign: C4B
Notice Date: Jan 9, 2025
Recall Date: Nov 27, 2024
Chrysler (fca Us Llc)
NHTSA Campaign: 19V347000 SAFETY RECALL
1.1M Vehicles Affected
Recall Date: May 9, 2019
Safety Issue:

Chrysler (FCA US LLC) is recalling certain 2015-2017 Ram 1500, 2500 and 3500 pickup trucks equipped with an 8 foot bed and a power locking tailgate. Chrysler is also recalling all 2013-2014 and 2018 Ram 1500, 2500 and 3500 pickup trucks built before April 1, 2018 with a 6 or 8 foot bed and a power locking tailgate. On August 29, 2019 Chrysler expanded the recall to include an additional 693,128 model year 2013-2014 Ram 1500, 2500 and 3500 pickup trucks. The tailgate actuator limiter tab may fracture and cause the tailgate to unlatch and open while driving.

Potential Risk:
If the tailgate opens while the vehicle is being driven, cargo may fall out the vehicle and create a road hazard, increasing the risk of crash.
FREE Recall Solution:
Chrysler will notify owners, and dealers will repair the tailgate latch, free of charge. The recall began May 23, 2019. Chrysler is expected to notify owners of the expanded population on October 18, 2019. Owners may contact FCA US customer service at 1-800-853-1403. FCA US's number for this recall is V44. Note: 2015-2017 MY Ram 1500 pickup trucks with truck beds other than 8 foot, are currently covered under NHTSA recall 18V-486 for this issue.
Additional Details:

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.

Action Required: Contact your local RAM dealer to schedule your FREE recall repair.
Manufacturer: RAM
Mfg Campaign: V44
Notice Date: May 23, 2019
Recall Date: May 9, 2019
Chrysler (fca Us Llc)
NHTSA Campaign: 19V021000 SAFETY RECALL
795.6K Vehicles Affected
Recall Date: Jan 25, 2019
Safety Issue:

Chrysler (FCA US LLC) is recalling certain 2013-2018 Ram 3500 and 2014-2018 Ram 3500 Chassis Cab and Ram 2500 vehicles. The outboard steering linkage jam nut may loosen, allowing one end of the drag link to separate.

Potential Risk:
A drag link separation can cause a loss of steering control, increasing the risk of crash.
FREE Recall Solution:
Chrysler will notify owners, and dealers will check the steering linkage jam nut tightness, replacing the drag link assembly or welding the nut to the adjuster sleeve, free of charge. The recall began March 22, 2019. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is V06.
Additional Details:

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.

Action Required: Contact your local RAM dealer to schedule your FREE recall repair.
Manufacturer: RAM
Mfg Campaign: V06
Notice Date: Mar 22, 2019
Recall Date: Jan 25, 2019
Streetcar Orv Llc
NHTSA Campaign: 18E096000 SAFETY RECALL
847 Vehicles Affected
Recall Date: Oct 16, 2018
Safety Issue:

Streetcar ORV LLC (Streetcar) is recalling certain American Expedition Vehicles (AEV) 3" Dualsport aftermarket suspension kits, part numbers N0436000 and N0436001, sold for installation on 2013-2018 RAM 2500 and 3500HD trucks. Improper installation and machining of the original equipment steering knuckle may weaken the joint between the steering drag link and knuckle.

Potential Risk:
The weakened connection may result in a fractured steering drag link, causing a loss of steering and increasing the risk of a crash.
FREE Recall Solution:
Streetcar will notify owners and dealers will inspect and install a new steering knuckle, free of charge. The recall began December 3, 2018. Owners may contact AEV customer service at 1-248-926-0256, extension 500.
Additional Details:

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.

Action Required: Contact your local RAM dealer to schedule your FREE recall repair.
Manufacturer: RAM
Notice Date: Dec 3, 2018
Recall Date: Oct 16, 2018
Chrysler (fca Us Llc)
NHTSA Campaign: 18V398000 SAFETY RECALL
1.8K Vehicles Affected
Recall Date: Jun 14, 2018
Safety Issue:

Chrysler (FCA US LLC) is recalling certain 2018 Dodge Journey and RAM 1500, 2500, and 3500 vehicles. The backup camera may experience a loss of image display while backing up. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 111, "Rearview Mirrors."

Potential Risk:
A loss of image in the rearview camera while backing up can increase the risk of a crash.
FREE Recall Solution:
Chrysler will notify owners, and dealers will replace the rearview mirror, free of charge. The recall began August 2, 2018. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is U56.
Additional Details:

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.

Action Required: Contact your local RAM dealer to schedule your FREE recall repair.
Manufacturer: RAM
Mfg Campaign: U56
Notice Date: Aug 2, 2018
Recall Date: Jun 14, 2018
Chrysler (fca Us Llc)
NHTSA Campaign: 18V332000 SAFETY RECALL
4.8M Vehicles Affected
Recall Date: May 17, 2018
Safety Issue:

Chrysler (FCA US LLC) is recalling certain 2014-2018 Dodge Journey, Charger and Durango, RAM 2500, 3500, 3500 Cab Chassis (more than 10,000lb), 4500 Cab Chassis and 5500 Cab Chassis, Jeep Cherokee and Grand Cherokee and Chrysler 300, 2014-2019 RAM 1500, 2015-2018 Dodge Challenger, 2015-2017 Chrysler 200, 2016-2018 RAM 3500 Cab Chassis (less than 10,000 lb), 2017-2018 Chrysler Pacifica and 2018 Jeep Wrangler vehicles. These vehicles are being recalled to address a defect that could prevent the cruise control system from disengaging. If, when using cruise control, there is a short circuit within the vehicle's wiring, the driver may not be able to shut off the cruise control either by depressing the brake pedal or manually turning the system off once it has been engaged, resulting in either the vehicle maintaining its current speed or possibly accelerating.

Potential Risk:
If the vehicle maintains its speed or accelerates despite attempts to deactivate the cruise control, there would be an increased risk of a crash.
FREE Recall Solution:
Chrysler will notify owners, and dealers will inspect the software, and perform a software flash on the engine or powertrain control module, free of charge. The recall began June 4, 2018. Owners may contact Chrysler customer service at 1-800-853-1403. Note: Owners are advised to stop using cruise control until the software update has been performed. In the event that cruise control cannot be disengaged while driving, owners should firmly and steadily apply the brakes and shift the transmission to neutral, placing the vehicle in park once it has stopped.
Additional Details:

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.

Action Required: Contact your local RAM dealer to schedule your FREE recall repair.
Manufacturer: RAM
Mfg Campaign: U49,U59-U65,U68,U73
Notice Date: Jun 4, 2018
Recall Date: May 17, 2018
Chrysler (fca Us Llc)
NHTSA Campaign: 18V100000 SAFETY RECALL
180.5K Vehicles Affected
Recall Date: Feb 8, 2018
Safety Issue:

Chrysler (FCA US LLC) is recalling certain 2017-2018 RAM 1500, 2500, 3500, 3500 Cab Chassis, 4500 Cab Chassis, and 5500 Cab Chassis vehicles, all equipped with a column shifter. Pushing the brake pedal for prolonged periods when the vehicle is running and in PARK may cause the Brake Transmission Shift Interlock (BTSI) pin to stick in the open position. With the pin in the open position, the transmission can be shifted out of PARK into any gear without pushing the brake pedal or having the key in the ignition.

Potential Risk:
Being able to shift the transmission without pushing the brake pedal and/or without a key in the ignition can increase the risk of an unintended vehicle rollaway that may result in personal injury or a crash.
FREE Recall Solution:
Chrysler will notify owners and dealers will update the Body Control Module software. Dealers will also test the BTSI operation, replacing the solenoid as necessary. The recall began February 26, 2018. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is U11.
Additional Details:

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.

Action Required: Contact your local RAM dealer to schedule your FREE recall repair.
Manufacturer: RAM
Mfg Campaign: U11
Notice Date: Feb 26, 2018
Recall Date: Feb 8, 2018
Chrysler (fca Us Llc)
NHTSA Campaign: 17V824000 SAFETY RECALL
61.8K Vehicles Affected
Recall Date: Dec 21, 2017
Safety Issue:

Chrysler (FCA US LLC) is recalling various Dodge, Chrysler, and RAM vehicles equipped with Kidde Plastic-Handle or Push Button 'Pindicator' Fire Extinguishers. A list of the affected trailer models is available at: https://static.nhtsa.gov/odi/rcl/2017/RMISC-17V824-0103.pdf. These extinguishers may become clogged, preventing the extinguisher from discharging as expected or requiring excessive force to activate the extinguisher. Additionally, in certain models, the nozzle may detach from the valve assembly with enough force that it could cause injury and also render the product inoperable. For a full list of the affected fire extinguisher models visit: https://static.nhtsa.gov/odi/rcl/2017/RMISC-17E062-5427.pdf

Potential Risk:
If the fire extinguisher does not function properly, it can increase the risk of injury in the event of a fire.
FREE Recall Solution:
Chrysler will notify owners instructing them to contact Kidde for a replacement fire extinguisher, free of charge. The recall began February 14, 2018. Owners may contact Chrysler customer service at 1-800-853-1403 or Kidde customer service service toll-free at 1-855-262-3540, or online at www.kidde.com and click on "Product Safety Recall" for more information. Chrysler's number for this recall is T82.
Additional Details:

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.

Action Required: Contact your local RAM dealer to schedule your FREE recall repair.
Manufacturer: RAM
Mfg Campaign: T82
Notice Date: Feb 14, 2018
Recall Date: Dec 21, 2017

Consumer Complaints

3.1K Complaints
Chrysler (fca Us, Llc)
Campaign: 11584775 Other
Apr 23, 2024
Defect Description:

SERVICE BRAKES

Potential Consequences:

My brakes went out in November 2020 with a bad hydraulic brake control and hydraulic control unit. The parts were replaced and everything was fine until December 2023. The same alarm came up that the truck brakes had failed. I took the truck back to the dealer who fixed it. They notified me that there is a known problem with these parts and there are no parts available. They ordered the parts for me, it is now April 22, 2024, and they still say there are no parts available. I also had contacted another dealer who stated the same situation, there are no parts available, and that the brake issues are an ongoing problem that Dodge is not taking care of. My truck is unsafe, there are tens of thousands of these trucks that are unsafe. The manufacturer should be made to correct the problems and fix the trucks.

Corrective Action:

My brakes went out in November 2020 with a bad hydraulic brake control and hydraulic control unit. The parts were replaced and everything was fine until December 2023. The same alarm came up that the truck brakes had failed. I took the truck back to the dealer who fixed it. They notified me that there is a known problem with these parts and there are no parts available. They ordered the parts for me, it is now April 22, 2024, and they still say there are no parts available. I also had contacted another dealer who stated the same situation, there are no parts available, and that the brake issues are an ongoing problem that Dodge is not taking care of. My truck is unsafe, there are tens of thousands of these trucks that are unsafe. The manufacturer should be made to correct the problems and fix the trucks.

Additional Notes:

My brakes went out in November 2020 with a bad hydraulic brake control and hydraulic control unit. The parts were replaced and everything was fine until December 2023. The same alarm came up that the truck brakes had failed. I took the truck back to the dealer who fixed it. They notified me that there is a known problem with these parts and there are no parts available. They ordered the parts for me, it is now April 22, 2024, and they still say there are no parts available. I also had contacted another dealer who stated the same situation, there are no parts available, and that the brake issues are an ongoing problem that Dodge is not taking care of. My truck is unsafe, there are tens of thousands of these trucks that are unsafe. The manufacturer should be made to correct the problems and fix the trucks.

Manufacturer: RAM
Mfg Campaign: 11584775
Notice Date: Apr 23, 2024
Recall Date: Apr 23, 2024
Chrysler (fca Us, Llc)
Campaign: 11584785 Other
Apr 23, 2024
Defect Description:

SERVICE BRAKES

Potential Consequences:

ABS. Code c0020-01 abs pump motor failure

Corrective Action:

ABS. Code c0020-01 abs pump motor failure

Additional Notes:

ABS. Code c0020-01 abs pump motor failure

Manufacturer: RAM
Mfg Campaign: 11584785
Notice Date: Apr 23, 2024
Recall Date: Apr 23, 2024
Chrysler (fca Us, Llc)
Campaign: 11584812 Other
Apr 23, 2024
Defect Description:

STEERING

Potential Consequences:

The contact owns a 2018 Ram 2500. The contact stated that prior to owning the vehicle, the vehicle was serviced under NHTSA Campaign Number: 19V021000 (Steering). The remedy for the recall called for the dealer to check the steering linkage jam nut tightness, replacing the drag link assembly, or welding the nut to the adjuster sleeve. The contact recently took the vehicle to an independent mechanic for a wheel alignment and was informed that the alignment could not be performed due to the welding of the drag link. The contact was informed that the drag link would have to be cut to perform the wheel alignment. The vehicle was then taken to a dealer where it was recommended that the drag link be replaced; however, the manufacturer refused to cover the cost of the repair. The vehicle was not repaired. The failure mileage was approximately 108,000.

Corrective Action:

The contact owns a 2018 Ram 2500. The contact stated that prior to owning the vehicle, the vehicle was serviced under NHTSA Campaign Number: 19V021000 (Steering). The remedy for the recall called for the dealer to check the steering linkage jam nut tightness, replacing the drag link assembly, or welding the nut to the adjuster sleeve. The contact recently took the vehicle to an independent mechanic for a wheel alignment and was informed that the alignment could not be performed due to the welding of the drag link. The contact was informed that the drag link would have to be cut to perform the wheel alignment. The vehicle was then taken to a dealer where it was recommended that the drag link be replaced; however, the manufacturer refused to cover the cost of the repair. The vehicle was not repaired. The failure mileage was approximately 108,000.

Additional Notes:

The contact owns a 2018 Ram 2500. The contact stated that prior to owning the vehicle, the vehicle was serviced under NHTSA Campaign Number: 19V021000 (Steering). The remedy for the recall called for the dealer to check the steering linkage jam nut tightness, replacing the drag link assembly, or welding the nut to the adjuster sleeve. The contact recently took the vehicle to an independent mechanic for a wheel alignment and was informed that the alignment could not be performed due to the welding of the drag link. The contact was informed that the drag link would have to be cut to perform the wheel alignment. The vehicle was then taken to a dealer where it was recommended that the drag link be replaced; however, the manufacturer refused to cover the cost of the repair. The vehicle was not repaired. The failure mileage was approximately 108,000.

Manufacturer: RAM
Mfg Campaign: 11584812
Notice Date: Apr 23, 2024
Recall Date: Apr 23, 2024
Chrysler (fca Us, Llc)
Campaign: 11584839 Other
Apr 23, 2024
Defect Description:

SERVICE BRAKES

Potential Consequences:

The ABS pump motor control circuit has an electrical failure. The truck's safety is at risk of incident without the help of the ABS system. The problem is persistent as the ABS warning lamp and Service Electronic Brake System message pops up every time the brake is applied. The dealership recommends the part be replaced.

Corrective Action:

The ABS pump motor control circuit has an electrical failure. The truck's safety is at risk of incident without the help of the ABS system. The problem is persistent as the ABS warning lamp and Service Electronic Brake System message pops up every time the brake is applied. The dealership recommends the part be replaced.

Additional Notes:

The ABS pump motor control circuit has an electrical failure. The truck's safety is at risk of incident without the help of the ABS system. The problem is persistent as the ABS warning lamp and Service Electronic Brake System message pops up every time the brake is applied. The dealership recommends the part be replaced.

Manufacturer: RAM
Mfg Campaign: 11584839
Notice Date: Apr 23, 2024
Recall Date: Apr 23, 2024
Chrysler (fca Us, Llc)
Campaign: 11584839 Other
Apr 23, 2024
Defect Description:

ELECTRICAL SYSTEM

Potential Consequences:

The ABS pump motor control circuit has an electrical failure. The truck's safety is at risk of incident without the help of the ABS system. The problem is persistent as the ABS warning lamp and Service Electronic Brake System message pops up every time the brake is applied. The dealership recommends the part be replaced.

Corrective Action:

The ABS pump motor control circuit has an electrical failure. The truck's safety is at risk of incident without the help of the ABS system. The problem is persistent as the ABS warning lamp and Service Electronic Brake System message pops up every time the brake is applied. The dealership recommends the part be replaced.

Additional Notes:

The ABS pump motor control circuit has an electrical failure. The truck's safety is at risk of incident without the help of the ABS system. The problem is persistent as the ABS warning lamp and Service Electronic Brake System message pops up every time the brake is applied. The dealership recommends the part be replaced.

Manufacturer: RAM
Mfg Campaign: 11584839
Notice Date: Apr 23, 2024
Recall Date: Apr 23, 2024
Chrysler (fca Us, Llc)
Campaign: 11584514 Other
Apr 22, 2024
Defect Description:

SERVICE BRAKES

Potential Consequences:

I have a total loss of ABS, traction control, and cruise control.

Corrective Action:

I have a total loss of ABS, traction control, and cruise control.

Additional Notes:

I have a total loss of ABS, traction control, and cruise control.

Manufacturer: RAM
Mfg Campaign: 11584514
Notice Date: Apr 22, 2024
Recall Date: Apr 22, 2024
Chrysler (fca Us, Llc)
Campaign: 11584357 Other
Apr 21, 2024
Defect Description:

SERVICE BRAKES

Potential Consequences:

Service abs lights flash then go away no abs functioning intermittent

Corrective Action:

Service abs lights flash then go away no abs functioning intermittent

Additional Notes:

Service abs lights flash then go away no abs functioning intermittent

Manufacturer: RAM
Mfg Campaign: 11584357
Notice Date: Apr 21, 2024
Recall Date: Apr 21, 2024
Chrysler (fca Us, Llc)
Campaign: 11583997 Other
Apr 19, 2024
Defect Description:

SERVICE BRAKES

Potential Consequences:

The ABS control module is not working. This turns off the anti-lock brakes and I have nearly hit someone when the brakes locked and skid across the intersection. The consistency beeping and vehicle message block the information screen. I have been waiting for over a year for the parts to be replaced. It is a shame that new vehicles safety systems doesn't work. The part is 68347098AA the replacement 68347098AB or 68347098AC is not available.

Corrective Action:

The ABS control module is not working. This turns off the anti-lock brakes and I have nearly hit someone when the brakes locked and skid across the intersection. The consistency beeping and vehicle message block the information screen. I have been waiting for over a year for the parts to be replaced. It is a shame that new vehicles safety systems doesn't work. The part is 68347098AA the replacement 68347098AB or 68347098AC is not available.

Additional Notes:

The ABS control module is not working. This turns off the anti-lock brakes and I have nearly hit someone when the brakes locked and skid across the intersection. The consistency beeping and vehicle message block the information screen. I have been waiting for over a year for the parts to be replaced. It is a shame that new vehicles safety systems doesn't work. The part is 68347098AA the replacement 68347098AB or 68347098AC is not available.

Manufacturer: RAM
Mfg Campaign: 11583997
Notice Date: Apr 19, 2024
Recall Date: Apr 19, 2024
Chrysler (fca Us, Llc)
Campaign: 11583997 Other
Apr 19, 2024
Defect Description:

ELECTRICAL SYSTEM

Potential Consequences:

The ABS control module is not working. This turns off the anti-lock brakes and I have nearly hit someone when the brakes locked and skid across the intersection. The consistency beeping and vehicle message block the information screen. I have been waiting for over a year for the parts to be replaced. It is a shame that new vehicles safety systems doesn't work. The part is 68347098AA the replacement 68347098AB or 68347098AC is not available.

Corrective Action:

The ABS control module is not working. This turns off the anti-lock brakes and I have nearly hit someone when the brakes locked and skid across the intersection. The consistency beeping and vehicle message block the information screen. I have been waiting for over a year for the parts to be replaced. It is a shame that new vehicles safety systems doesn't work. The part is 68347098AA the replacement 68347098AB or 68347098AC is not available.

Additional Notes:

The ABS control module is not working. This turns off the anti-lock brakes and I have nearly hit someone when the brakes locked and skid across the intersection. The consistency beeping and vehicle message block the information screen. I have been waiting for over a year for the parts to be replaced. It is a shame that new vehicles safety systems doesn't work. The part is 68347098AA the replacement 68347098AB or 68347098AC is not available.

Manufacturer: RAM
Mfg Campaign: 11583997
Notice Date: Apr 19, 2024
Recall Date: Apr 19, 2024
Chrysler (fca Us, Llc)
Campaign: 11583901 Other
Apr 18, 2024
Defect Description:

SERVICE BRAKES

Potential Consequences:

Had this issue before keep getting service electronic braking system and service abs system messages. Like I said I had this very issue about a year or two ago it was repaired by ram but was covered under warranty. Fast forward a year or two having same issue again maybe 10,000 miles later.

Corrective Action:

Had this issue before keep getting service electronic braking system and service abs system messages. Like I said I had this very issue about a year or two ago it was repaired by ram but was covered under warranty. Fast forward a year or two having same issue again maybe 10,000 miles later.

Additional Notes:

Had this issue before keep getting service electronic braking system and service abs system messages. Like I said I had this very issue about a year or two ago it was repaired by ram but was covered under warranty. Fast forward a year or two having same issue again maybe 10,000 miles later.

Manufacturer: RAM
Mfg Campaign: 11583901
Notice Date: Apr 18, 2024
Recall Date: Apr 18, 2024
Chrysler (fca Us, Llc)
Campaign: 11583518 Other
Apr 17, 2024
Defect Description:

SERVICE BRAKES, HYDRAULIC:ANTILOCK/TRACTION CONTROL/ELECTRONIC LIMITED SLIP:CONTROL UNIT/MODULE

Potential Consequences:

The contact owns a 2018 Ram 2500. The contact stated that while driving at an undisclosed speed, the ABS warning light illuminated. The vehicle was taken to the dealer, where it was determined that the ABS software update needed to be performed. The vehicle was repaired; however, the failure reoccurred. The vehicle was taken back to the dealer, where it was diagnosed that the ABS control module had failed. The vehicle was not repaired due to parts not being available. The manufacturer was notified of the failure, and a case was opened. The failure mileage was 30,000.

Corrective Action:

The contact owns a 2018 Ram 2500. The contact stated that while driving at an undisclosed speed, the ABS warning light illuminated. The vehicle was taken to the dealer, where it was determined that the ABS software update needed to be performed. The vehicle was repaired; however, the failure reoccurred. The vehicle was taken back to the dealer, where it was diagnosed that the ABS control module had failed. The vehicle was not repaired due to parts not being available. The manufacturer was notified of the failure, and a case was opened. The failure mileage was 30,000.

Additional Notes:

The contact owns a 2018 Ram 2500. The contact stated that while driving at an undisclosed speed, the ABS warning light illuminated. The vehicle was taken to the dealer, where it was determined that the ABS software update needed to be performed. The vehicle was repaired; however, the failure reoccurred. The vehicle was taken back to the dealer, where it was diagnosed that the ABS control module had failed. The vehicle was not repaired due to parts not being available. The manufacturer was notified of the failure, and a case was opened. The failure mileage was 30,000.

Manufacturer: RAM
Mfg Campaign: 11583518
Notice Date: Apr 17, 2024
Recall Date: Apr 17, 2024
Chrysler (fca Us, Llc)
Campaign: 11583694 Other
Apr 17, 2024
Defect Description:

SERVICE BRAKES

Potential Consequences:

ABS module quit working in May 2023. I can’t get a replacement as Ram claims they are coming but they are not. I pull a travel trailer and it’s a safety concern with no solution in the works

Corrective Action:

ABS module quit working in May 2023. I can’t get a replacement as Ram claims they are coming but they are not. I pull a travel trailer and it’s a safety concern with no solution in the works

Additional Notes:

ABS module quit working in May 2023. I can’t get a replacement as Ram claims they are coming but they are not. I pull a travel trailer and it’s a safety concern with no solution in the works

Manufacturer: RAM
Mfg Campaign: 11583694
Notice Date: Apr 17, 2024
Recall Date: Apr 17, 2024
Chrysler (fca Us, Llc)
Campaign: 11583235 Other
Apr 16, 2024
Defect Description:

SERVICE BRAKES

Potential Consequences:

Hitting bump or random moments (intermittent). The ABS module comes up with code C0020-01 for ABS Pump Module General Electrical Fault. Truck loses ABS, Traction Control, as well as Cruise Control. Vehicles Odo is 7284 miles.

Corrective Action:

Hitting bump or random moments (intermittent). The ABS module comes up with code C0020-01 for ABS Pump Module General Electrical Fault. Truck loses ABS, Traction Control, as well as Cruise Control. Vehicles Odo is 7284 miles.

Additional Notes:

Hitting bump or random moments (intermittent). The ABS module comes up with code C0020-01 for ABS Pump Module General Electrical Fault. Truck loses ABS, Traction Control, as well as Cruise Control. Vehicles Odo is 7284 miles.

Manufacturer: RAM
Mfg Campaign: 11583235
Notice Date: Apr 16, 2024
Recall Date: Apr 16, 2024
Chrysler (fca Us, Llc)
Campaign: 11583235 Other
Apr 16, 2024
Defect Description:

ELECTRICAL SYSTEM

Potential Consequences:

Hitting bump or random moments (intermittent). The ABS module comes up with code C0020-01 for ABS Pump Module General Electrical Fault. Truck loses ABS, Traction Control, as well as Cruise Control. Vehicles Odo is 7284 miles.

Corrective Action:

Hitting bump or random moments (intermittent). The ABS module comes up with code C0020-01 for ABS Pump Module General Electrical Fault. Truck loses ABS, Traction Control, as well as Cruise Control. Vehicles Odo is 7284 miles.

Additional Notes:

Hitting bump or random moments (intermittent). The ABS module comes up with code C0020-01 for ABS Pump Module General Electrical Fault. Truck loses ABS, Traction Control, as well as Cruise Control. Vehicles Odo is 7284 miles.

Manufacturer: RAM
Mfg Campaign: 11583235
Notice Date: Apr 16, 2024
Recall Date: Apr 16, 2024
Chrysler (fca Us, Llc)
Campaign: 11583353 Other
Apr 16, 2024
Defect Description:

SERVICE BRAKES

Potential Consequences:

ON 3/21/2024 while traveling HCU/ABS Control module failed prompting intermittent dash lights and disabling ABS/TCS and Cruise Control. This was the first time this occurred and came without warning creating a very dangerous situation. As a result, hile traveling down the interstate during a rain event the truck lost traction at high speed (65mph in 70mph zone). This was instantaneous under medium throttle when the ABS/HCU ABS module suddenly disengaged allowing wheel spin on wet pavement. This caused the truck to briefly turn sideways on the freeway until intervened by myself the driver. This could have been very dangerous as there were numerous other vehicles in lanes on either side. No collision resulted. The vehicle has good tires and is in good condition outside of this failure. Upon investigation, I have found this to be very common on these trucks yrs 17-18. When I called the manufacturer they stated they are back ordered as it is a common failure and frequently require replacement.

Corrective Action:

ON 3/21/2024 while traveling HCU/ABS Control module failed prompting intermittent dash lights and disabling ABS/TCS and Cruise Control. This was the first time this occurred and came without warning creating a very dangerous situation. As a result, hile traveling down the interstate during a rain event the truck lost traction at high speed (65mph in 70mph zone). This was instantaneous under medium throttle when the ABS/HCU ABS module suddenly disengaged allowing wheel spin on wet pavement. This caused the truck to briefly turn sideways on the freeway until intervened by myself the driver. This could have been very dangerous as there were numerous other vehicles in lanes on either side. No collision resulted. The vehicle has good tires and is in good condition outside of this failure. Upon investigation, I have found this to be very common on these trucks yrs 17-18. When I called the manufacturer they stated they are back ordered as it is a common failure and frequently require replacement.

Additional Notes:

ON 3/21/2024 while traveling HCU/ABS Control module failed prompting intermittent dash lights and disabling ABS/TCS and Cruise Control. This was the first time this occurred and came without warning creating a very dangerous situation. As a result, hile traveling down the interstate during a rain event the truck lost traction at high speed (65mph in 70mph zone). This was instantaneous under medium throttle when the ABS/HCU ABS module suddenly disengaged allowing wheel spin on wet pavement. This caused the truck to briefly turn sideways on the freeway until intervened by myself the driver. This could have been very dangerous as there were numerous other vehicles in lanes on either side. No collision resulted. The vehicle has good tires and is in good condition outside of this failure. Upon investigation, I have found this to be very common on these trucks yrs 17-18. When I called the manufacturer they stated they are back ordered as it is a common failure and frequently require replacement.

Manufacturer: RAM
Mfg Campaign: 11583353
Notice Date: Apr 16, 2024
Recall Date: Apr 16, 2024
Chrysler (fca Us, Llc)
Campaign: 11583353 Other
Apr 16, 2024
Defect Description:

VEHICLE SPEED CONTROL

Potential Consequences:

ON 3/21/2024 while traveling HCU/ABS Control module failed prompting intermittent dash lights and disabling ABS/TCS and Cruise Control. This was the first time this occurred and came without warning creating a very dangerous situation. As a result, hile traveling down the interstate during a rain event the truck lost traction at high speed (65mph in 70mph zone). This was instantaneous under medium throttle when the ABS/HCU ABS module suddenly disengaged allowing wheel spin on wet pavement. This caused the truck to briefly turn sideways on the freeway until intervened by myself the driver. This could have been very dangerous as there were numerous other vehicles in lanes on either side. No collision resulted. The vehicle has good tires and is in good condition outside of this failure. Upon investigation, I have found this to be very common on these trucks yrs 17-18. When I called the manufacturer they stated they are back ordered as it is a common failure and frequently require replacement.

Corrective Action:

ON 3/21/2024 while traveling HCU/ABS Control module failed prompting intermittent dash lights and disabling ABS/TCS and Cruise Control. This was the first time this occurred and came without warning creating a very dangerous situation. As a result, hile traveling down the interstate during a rain event the truck lost traction at high speed (65mph in 70mph zone). This was instantaneous under medium throttle when the ABS/HCU ABS module suddenly disengaged allowing wheel spin on wet pavement. This caused the truck to briefly turn sideways on the freeway until intervened by myself the driver. This could have been very dangerous as there were numerous other vehicles in lanes on either side. No collision resulted. The vehicle has good tires and is in good condition outside of this failure. Upon investigation, I have found this to be very common on these trucks yrs 17-18. When I called the manufacturer they stated they are back ordered as it is a common failure and frequently require replacement.

Additional Notes:

ON 3/21/2024 while traveling HCU/ABS Control module failed prompting intermittent dash lights and disabling ABS/TCS and Cruise Control. This was the first time this occurred and came without warning creating a very dangerous situation. As a result, hile traveling down the interstate during a rain event the truck lost traction at high speed (65mph in 70mph zone). This was instantaneous under medium throttle when the ABS/HCU ABS module suddenly disengaged allowing wheel spin on wet pavement. This caused the truck to briefly turn sideways on the freeway until intervened by myself the driver. This could have been very dangerous as there were numerous other vehicles in lanes on either side. No collision resulted. The vehicle has good tires and is in good condition outside of this failure. Upon investigation, I have found this to be very common on these trucks yrs 17-18. When I called the manufacturer they stated they are back ordered as it is a common failure and frequently require replacement.

Manufacturer: RAM
Mfg Campaign: 11583353
Notice Date: Apr 16, 2024
Recall Date: Apr 16, 2024
Chrysler (fca Us, Llc)
Campaign: 11583417 Other
Apr 16, 2024
Defect Description:

SERVICE BRAKES

Potential Consequences:

ABS and traction control lights going off and on. Stating abs need serviced. Took to a auto maintenance and told it need anew pump and module would not be available until August 24,2024. In January 2021hydraulic unit was replaced now need to replace it again

Corrective Action:

ABS and traction control lights going off and on. Stating abs need serviced. Took to a auto maintenance and told it need anew pump and module would not be available until August 24,2024. In January 2021hydraulic unit was replaced now need to replace it again

Additional Notes:

ABS and traction control lights going off and on. Stating abs need serviced. Took to a auto maintenance and told it need anew pump and module would not be available until August 24,2024. In January 2021hydraulic unit was replaced now need to replace it again

Manufacturer: RAM
Mfg Campaign: 11583417
Notice Date: Apr 16, 2024
Recall Date: Apr 16, 2024
Chrysler (fca Us, Llc)
Campaign: 11583417 Other
Apr 16, 2024
Defect Description:

FORWARD COLLISION AVOIDANCE: AUTOMATIC EMERGENCY BRAKING

Potential Consequences:

ABS and traction control lights going off and on. Stating abs need serviced. Took to a auto maintenance and told it need anew pump and module would not be available until August 24,2024. In January 2021hydraulic unit was replaced now need to replace it again

Corrective Action:

ABS and traction control lights going off and on. Stating abs need serviced. Took to a auto maintenance and told it need anew pump and module would not be available until August 24,2024. In January 2021hydraulic unit was replaced now need to replace it again

Additional Notes:

ABS and traction control lights going off and on. Stating abs need serviced. Took to a auto maintenance and told it need anew pump and module would not be available until August 24,2024. In January 2021hydraulic unit was replaced now need to replace it again

Manufacturer: RAM
Mfg Campaign: 11583417
Notice Date: Apr 16, 2024
Recall Date: Apr 16, 2024
Chrysler (fca Us, Llc)
Campaign: 11582996 Other
Apr 15, 2024
Defect Description:

SERVICE BRAKES

Potential Consequences:

Within the first 20k miles of owning this truck the check electronic power steering came on and the abs module was replaced. Now at 60k miles it's happening again from some basic research it seems that 2018 rams all suffer from this faulty part and even when it's replaced it still didn't last and the part it now backordered. ABS is a major part of the safety of a truck even more so when it's a heavy 2500. Ram needs to step up and take care of its customers and replace these units in a recall.

Corrective Action:

Within the first 20k miles of owning this truck the check electronic power steering came on and the abs module was replaced. Now at 60k miles it's happening again from some basic research it seems that 2018 rams all suffer from this faulty part and even when it's replaced it still didn't last and the part it now backordered. ABS is a major part of the safety of a truck even more so when it's a heavy 2500. Ram needs to step up and take care of its customers and replace these units in a recall.

Additional Notes:

Within the first 20k miles of owning this truck the check electronic power steering came on and the abs module was replaced. Now at 60k miles it's happening again from some basic research it seems that 2018 rams all suffer from this faulty part and even when it's replaced it still didn't last and the part it now backordered. ABS is a major part of the safety of a truck even more so when it's a heavy 2500. Ram needs to step up and take care of its customers and replace these units in a recall.

Manufacturer: RAM
Mfg Campaign: 11582996
Notice Date: Apr 15, 2024
Recall Date: Apr 15, 2024
Chrysler (fca Us, Llc)
Campaign: 11583077 Other
Apr 15, 2024
Defect Description:

SERVICE BRAKES

Potential Consequences:

Abs comes and goes most of the time it doesn’t work had the issue for over a year when it’s not working no cruise control. I had rydell deal ship look at it and said it’s either the module or the pump.

Corrective Action:

Abs comes and goes most of the time it doesn’t work had the issue for over a year when it’s not working no cruise control. I had rydell deal ship look at it and said it’s either the module or the pump.

Additional Notes:

Abs comes and goes most of the time it doesn’t work had the issue for over a year when it’s not working no cruise control. I had rydell deal ship look at it and said it’s either the module or the pump.

Manufacturer: RAM
Mfg Campaign: 11583077
Notice Date: Apr 15, 2024
Recall Date: Apr 15, 2024

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