Complaints & Recalls
Official Safety Recalls - Important!
12 RecallsThese are official manufacturer recalls ordered by NHTSA for safety defects. If you own this vehicle, contact your dealer immediately for free repairs.
Chrysler (fca Us, Llc)
Safety Issue:
Chrysler (FCA US, LLC) is recalling certain 2016-2019 Ram 3500, Ram 1500, 2016-2020 Ram 2500, and 2016 Ram 3500 Cab Chassis vehicles. The right and left side curtain air bag inflators may rupture due to a manufacturing defect.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153) or go to nhtsa.gov.
Mfg Campaign: 05C, 09C, 10C
Recall Date: Jan 16, 2025
Chrysler (fca Us, Llc)
Safety Issue:
Chrysler (FCA US, LLC) is recalling certain 2017-2018 Ram 2500 Pickup, Ram 3500 Pickup, 3500 Cab Chassis, 4500 and 5500 Cab Chassis vehicles. The hydraulic control unit (HCU) may fail, which can cause the anti-lock brake (ABS), electronic stability control (ESC), and traction control systems to fail.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153) or go to nhtsa.gov.
Mfg Campaign: C4B
Recall Date: Nov 27, 2024
Chrysler (fca Us Llc)
Safety Issue:
Chrysler (FCA US LLC) is recalling certain 2015-2017 Ram 1500, 2500 and 3500 pickup trucks equipped with an 8 foot bed and a power locking tailgate. Chrysler is also recalling all 2013-2014 and 2018 Ram 1500, 2500 and 3500 pickup trucks built before April 1, 2018 with a 6 or 8 foot bed and a power locking tailgate. On August 29, 2019 Chrysler expanded the recall to include an additional 693,128 model year 2013-2014 Ram 1500, 2500 and 3500 pickup trucks. The tailgate actuator limiter tab may fracture and cause the tailgate to unlatch and open while driving.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: V44
Recall Date: May 9, 2019
Chrysler (fca Us Llc)
Safety Issue:
Chrysler (FCA US LLC) is recalling certain 2013-2018 Ram 3500 and 2014-2018 Ram 3500 Chassis Cab and Ram 2500 vehicles. The outboard steering linkage jam nut may loosen, allowing one end of the drag link to separate.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: V06
Recall Date: Jan 25, 2019
Streetcar Orv Llc
Safety Issue:
Streetcar ORV LLC (Streetcar) is recalling certain American Expedition Vehicles (AEV) 3" Dualsport aftermarket suspension kits, part numbers N0436000 and N0436001, sold for installation on 2013-2018 RAM 2500 and 3500HD trucks. Improper installation and machining of the original equipment steering knuckle may weaken the joint between the steering drag link and knuckle.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Recall Date: Oct 16, 2018
Chrysler (fca Us Llc)
Safety Issue:
Chrysler (FCA US LLC) is recalling certain 2018 Dodge Journey and RAM 1500, 2500, and 3500 vehicles. The backup camera may experience a loss of image display while backing up. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 111, "Rearview Mirrors."
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: U56
Recall Date: Jun 14, 2018
Chrysler (fca Us Llc)
Safety Issue:
Chrysler (FCA US LLC) is recalling certain 2014-2018 Dodge Journey, Charger and Durango, RAM 2500, 3500, 3500 Cab Chassis (more than 10,000lb), 4500 Cab Chassis and 5500 Cab Chassis, Jeep Cherokee and Grand Cherokee and Chrysler 300, 2014-2019 RAM 1500, 2015-2018 Dodge Challenger, 2015-2017 Chrysler 200, 2016-2018 RAM 3500 Cab Chassis (less than 10,000 lb), 2017-2018 Chrysler Pacifica and 2018 Jeep Wrangler vehicles. These vehicles are being recalled to address a defect that could prevent the cruise control system from disengaging. If, when using cruise control, there is a short circuit within the vehicle's wiring, the driver may not be able to shut off the cruise control either by depressing the brake pedal or manually turning the system off once it has been engaged, resulting in either the vehicle maintaining its current speed or possibly accelerating.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: U49,U59-U65,U68,U73
Recall Date: May 17, 2018
Chrysler (fca Us Llc)
Safety Issue:
Chrysler (FCA US LLC) is recalling certain 2017-2018 RAM 1500, 2500, 3500, 3500 Cab Chassis, 4500 Cab Chassis, and 5500 Cab Chassis vehicles, all equipped with a column shifter. Pushing the brake pedal for prolonged periods when the vehicle is running and in PARK may cause the Brake Transmission Shift Interlock (BTSI) pin to stick in the open position. With the pin in the open position, the transmission can be shifted out of PARK into any gear without pushing the brake pedal or having the key in the ignition.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: U11
Recall Date: Feb 8, 2018
Chrysler (fca Us Llc)
Safety Issue:
Chrysler (FCA US LLC) is recalling various Dodge, Chrysler, and RAM vehicles equipped with Kidde Plastic-Handle or Push Button 'Pindicator' Fire Extinguishers. A list of the affected trailer models is available at: https://static.nhtsa.gov/odi/rcl/2017/RMISC-17V824-0103.pdf. These extinguishers may become clogged, preventing the extinguisher from discharging as expected or requiring excessive force to activate the extinguisher. Additionally, in certain models, the nozzle may detach from the valve assembly with enough force that it could cause injury and also render the product inoperable. For a full list of the affected fire extinguisher models visit: https://static.nhtsa.gov/odi/rcl/2017/RMISC-17E062-5427.pdf
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: T82
Recall Date: Dec 21, 2017
Consumer Complaints
3.1K ComplaintsChrysler (fca Us, Llc)
Defect Description:
SERVICE BRAKES
Potential Consequences:
My 2018 Ram 2500 has Service Electronic Breaking System and Service Antilock break System, along with the traction control light coming on and off intermittently and will stay on for days the cut off and back on and off. I had a close call when a vehicle slammed on breaks in front of me (who knows why, it could have been a small child in the road) as I pressed the break pedal my breaks locked up and almost slid into the opposite lane. Thankfully the condition where dry and I had just put new tires on the truck. I took the truck to the Ram dealership in Jacksonville NC, and was told the ABS/HCU PUMP HAS INTERNAL FAULT AND PUMP MOTOR FAILURE. The part was on national backorder with no ETA and have been asking for updates for what seems like over a year and the same answer; under investigation and still on back order.... my family and I are on a nerve racking (due to dinging and flashing lights on the dash) road trip from GA to NE. I almost forgot to mention we are unable to use the cruise control functions due to the ABS/HCU/Traction control issues.. I understand there may be a class action lawsuit for this year make and model... What will it take to get an actual recall on these issues? Serious injuries, death? This should fall under the Lemon Law Act. [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Corrective Action:
My 2018 Ram 2500 has Service Electronic Breaking System and Service Antilock break System, along with the traction control light coming on and off intermittently and will stay on for days the cut off and back on and off. I had a close call when a vehicle slammed on breaks in front of me (who knows why, it could have been a small child in the road) as I pressed the break pedal my breaks locked up and almost slid into the opposite lane. Thankfully the condition where dry and I had just put new tires on the truck. I took the truck to the Ram dealership in Jacksonville NC, and was told the ABS/HCU PUMP HAS INTERNAL FAULT AND PUMP MOTOR FAILURE. The part was on national backorder with no ETA and have been asking for updates for what seems like over a year and the same answer; under investigation and still on back order.... my family and I are on a nerve racking (due to dinging and flashing lights on the dash) road trip from GA to NE. I almost forgot to mention we are unable to use the cruise control functions due to the ABS/HCU/Traction control issues.. I understand there may be a class action lawsuit for this year make and model... What will it take to get an actual recall on these issues? Serious injuries, death? This should fall under the Lemon Law Act. [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Additional Notes:
My 2018 Ram 2500 has Service Electronic Breaking System and Service Antilock break System, along with the traction control light coming on and off intermittently and will stay on for days the cut off and back on and off. I had a close call when a vehicle slammed on breaks in front of me (who knows why, it could have been a small child in the road) as I pressed the break pedal my breaks locked up and almost slid into the opposite lane. Thankfully the condition where dry and I had just put new tires on the truck. I took the truck to the Ram dealership in Jacksonville NC, and was told the ABS/HCU PUMP HAS INTERNAL FAULT AND PUMP MOTOR FAILURE. The part was on national backorder with no ETA and have been asking for updates for what seems like over a year and the same answer; under investigation and still on back order.... my family and I are on a nerve racking (due to dinging and flashing lights on the dash) road trip from GA to NE. I almost forgot to mention we are unable to use the cruise control functions due to the ABS/HCU/Traction control issues.. I understand there may be a class action lawsuit for this year make and model... What will it take to get an actual recall on these issues? Serious injuries, death? This should fall under the Lemon Law Act. [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Mfg Campaign: 11605944
Recall Date: Aug 1, 2024
Chrysler (fca Us, Llc)
Defect Description:
VEHICLE SPEED CONTROL
Potential Consequences:
My 2018 Ram 2500 has Service Electronic Breaking System and Service Antilock break System, along with the traction control light coming on and off intermittently and will stay on for days the cut off and back on and off. I had a close call when a vehicle slammed on breaks in front of me (who knows why, it could have been a small child in the road) as I pressed the break pedal my breaks locked up and almost slid into the opposite lane. Thankfully the condition where dry and I had just put new tires on the truck. I took the truck to the Ram dealership in Jacksonville NC, and was told the ABS/HCU PUMP HAS INTERNAL FAULT AND PUMP MOTOR FAILURE. The part was on national backorder with no ETA and have been asking for updates for what seems like over a year and the same answer; under investigation and still on back order.... my family and I are on a nerve racking (due to dinging and flashing lights on the dash) road trip from GA to NE. I almost forgot to mention we are unable to use the cruise control functions due to the ABS/HCU/Traction control issues.. I understand there may be a class action lawsuit for this year make and model... What will it take to get an actual recall on these issues? Serious injuries, death? This should fall under the Lemon Law Act. [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Corrective Action:
My 2018 Ram 2500 has Service Electronic Breaking System and Service Antilock break System, along with the traction control light coming on and off intermittently and will stay on for days the cut off and back on and off. I had a close call when a vehicle slammed on breaks in front of me (who knows why, it could have been a small child in the road) as I pressed the break pedal my breaks locked up and almost slid into the opposite lane. Thankfully the condition where dry and I had just put new tires on the truck. I took the truck to the Ram dealership in Jacksonville NC, and was told the ABS/HCU PUMP HAS INTERNAL FAULT AND PUMP MOTOR FAILURE. The part was on national backorder with no ETA and have been asking for updates for what seems like over a year and the same answer; under investigation and still on back order.... my family and I are on a nerve racking (due to dinging and flashing lights on the dash) road trip from GA to NE. I almost forgot to mention we are unable to use the cruise control functions due to the ABS/HCU/Traction control issues.. I understand there may be a class action lawsuit for this year make and model... What will it take to get an actual recall on these issues? Serious injuries, death? This should fall under the Lemon Law Act. [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Additional Notes:
My 2018 Ram 2500 has Service Electronic Breaking System and Service Antilock break System, along with the traction control light coming on and off intermittently and will stay on for days the cut off and back on and off. I had a close call when a vehicle slammed on breaks in front of me (who knows why, it could have been a small child in the road) as I pressed the break pedal my breaks locked up and almost slid into the opposite lane. Thankfully the condition where dry and I had just put new tires on the truck. I took the truck to the Ram dealership in Jacksonville NC, and was told the ABS/HCU PUMP HAS INTERNAL FAULT AND PUMP MOTOR FAILURE. The part was on national backorder with no ETA and have been asking for updates for what seems like over a year and the same answer; under investigation and still on back order.... my family and I are on a nerve racking (due to dinging and flashing lights on the dash) road trip from GA to NE. I almost forgot to mention we are unable to use the cruise control functions due to the ABS/HCU/Traction control issues.. I understand there may be a class action lawsuit for this year make and model... What will it take to get an actual recall on these issues? Serious injuries, death? This should fall under the Lemon Law Act. [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Mfg Campaign: 11605944
Recall Date: Aug 1, 2024
Chrysler (fca Us, Llc)
Defect Description:
SERVICE BRAKES, HYDRAULIC
Potential Consequences:
The contact owns a 2018 Ram 2500. The contact stated while driving at various speeds, the "Service ABS" warning light illuminated the instrument panel with a continuous warning chime throughout the vehicle. The vehicle was taken to a dealer; however, an official diagnostic test was not performed. The vehicle was not repaired. The manufacturer had yet to be notified of the failure. The failure mileage was approximately 75,000.
Corrective Action:
The contact owns a 2018 Ram 2500. The contact stated while driving at various speeds, the "Service ABS" warning light illuminated the instrument panel with a continuous warning chime throughout the vehicle. The vehicle was taken to a dealer; however, an official diagnostic test was not performed. The vehicle was not repaired. The manufacturer had yet to be notified of the failure. The failure mileage was approximately 75,000.
Additional Notes:
The contact owns a 2018 Ram 2500. The contact stated while driving at various speeds, the "Service ABS" warning light illuminated the instrument panel with a continuous warning chime throughout the vehicle. The vehicle was taken to a dealer; however, an official diagnostic test was not performed. The vehicle was not repaired. The manufacturer had yet to be notified of the failure. The failure mileage was approximately 75,000.
Mfg Campaign: 11605629
Recall Date: Jul 31, 2024
Chrysler (fca Us, Llc)
Defect Description:
SERVICE BRAKES
Potential Consequences:
While driving the abs warning light will flash on then clear after a few seconds. It will do this several times while driving. Sometimes it will stay on for several minutes. When the warning is on the cruse control and exhaust brakes no longer work. It seems this may be a problem with the pump.
Corrective Action:
While driving the abs warning light will flash on then clear after a few seconds. It will do this several times while driving. Sometimes it will stay on for several minutes. When the warning is on the cruse control and exhaust brakes no longer work. It seems this may be a problem with the pump.
Additional Notes:
While driving the abs warning light will flash on then clear after a few seconds. It will do this several times while driving. Sometimes it will stay on for several minutes. When the warning is on the cruse control and exhaust brakes no longer work. It seems this may be a problem with the pump.
Mfg Campaign: 11605671
Recall Date: Jul 31, 2024
Chrysler (fca Us, Llc)
Defect Description:
SERVICE BRAKES
Potential Consequences:
ABS Hydraulic Control Unit failed as it has done on millions of other rams. Yes I will keep the old part incase someone needs proof. Cruise control does not work. ABS and traction control also does not work posing all sorts of possibilities for accidents. Independent service center No but the manufacturer knows its an issue. The dealers can only order 1 unit every 7 days. Every dealer in the area is out of stock or has units on the shelf already assigned to other vehicles. Multiple Warning lights come and go on the dash as well as a ding to distract you. "service anti lock brake system" illuminates on the console.
Corrective Action:
ABS Hydraulic Control Unit failed as it has done on millions of other rams. Yes I will keep the old part incase someone needs proof. Cruise control does not work. ABS and traction control also does not work posing all sorts of possibilities for accidents. Independent service center No but the manufacturer knows its an issue. The dealers can only order 1 unit every 7 days. Every dealer in the area is out of stock or has units on the shelf already assigned to other vehicles. Multiple Warning lights come and go on the dash as well as a ding to distract you. "service anti lock brake system" illuminates on the console.
Additional Notes:
ABS Hydraulic Control Unit failed as it has done on millions of other rams. Yes I will keep the old part incase someone needs proof. Cruise control does not work. ABS and traction control also does not work posing all sorts of possibilities for accidents. Independent service center No but the manufacturer knows its an issue. The dealers can only order 1 unit every 7 days. Every dealer in the area is out of stock or has units on the shelf already assigned to other vehicles. Multiple Warning lights come and go on the dash as well as a ding to distract you. "service anti lock brake system" illuminates on the console.
Mfg Campaign: 11605682
Recall Date: Jul 31, 2024
Chrysler (fca Us, Llc)
Defect Description:
SERVICE BRAKES
Potential Consequences:
Known issue that Ram 2500 from this year have issues with their ABS modules and hydraulic control unit (HCU) modules. This could potentially disable the electronic stability control (ESC), which is designed to help maintain vehicle control during a slide. The truck experiences issues such as the loss of anti-lock braking, cruise control, and traction control. This is a known issue that has been the subject of several class action lawsuits that Ram refuses to issue a recall for. Quoted price from dealer to fix is $1,200.
Corrective Action:
Known issue that Ram 2500 from this year have issues with their ABS modules and hydraulic control unit (HCU) modules. This could potentially disable the electronic stability control (ESC), which is designed to help maintain vehicle control during a slide. The truck experiences issues such as the loss of anti-lock braking, cruise control, and traction control. This is a known issue that has been the subject of several class action lawsuits that Ram refuses to issue a recall for. Quoted price from dealer to fix is $1,200.
Additional Notes:
Known issue that Ram 2500 from this year have issues with their ABS modules and hydraulic control unit (HCU) modules. This could potentially disable the electronic stability control (ESC), which is designed to help maintain vehicle control during a slide. The truck experiences issues such as the loss of anti-lock braking, cruise control, and traction control. This is a known issue that has been the subject of several class action lawsuits that Ram refuses to issue a recall for. Quoted price from dealer to fix is $1,200.
Mfg Campaign: 11605385
Recall Date: Jul 30, 2024
Chrysler (fca Us, Llc)
Defect Description:
SERVICE BRAKES
Potential Consequences:
Abs light and traction control keep flashing codes on and off. I lose my abs abillities which is extremely dangerous my family. I am told by griffin motors in meadville PA that it is the HCU. They have no part available to fix.
Corrective Action:
Abs light and traction control keep flashing codes on and off. I lose my abs abillities which is extremely dangerous my family. I am told by griffin motors in meadville PA that it is the HCU. They have no part available to fix.
Additional Notes:
Abs light and traction control keep flashing codes on and off. I lose my abs abillities which is extremely dangerous my family. I am told by griffin motors in meadville PA that it is the HCU. They have no part available to fix.
Mfg Campaign: 11605396
Recall Date: Jul 30, 2024
Chrysler (fca Us, Llc)
Defect Description:
SERVICE BRAKES
Potential Consequences:
ABS notification light and traction control light keep beeping.
Corrective Action:
ABS notification light and traction control light keep beeping.
Additional Notes:
ABS notification light and traction control light keep beeping.
Mfg Campaign: 11605543
Recall Date: Jul 30, 2024
Chrysler (fca Us, Llc)
Defect Description:
ELECTRICAL SYSTEM
Potential Consequences:
ABS notification light and traction control light keep beeping.
Corrective Action:
ABS notification light and traction control light keep beeping.
Additional Notes:
ABS notification light and traction control light keep beeping.
Mfg Campaign: 11605543
Recall Date: Jul 30, 2024
Chrysler (fca Us, Llc)
Defect Description:
SERVICE BRAKES
Potential Consequences:
ABS and Traction Control lights come on and go off constantly, while sitting still, when hitting a bump, and when in Park not moving. When the lights are on, ABS, Traction Control, and Cruise Control do not work. This is a serious safety issue.
Corrective Action:
ABS and Traction Control lights come on and go off constantly, while sitting still, when hitting a bump, and when in Park not moving. When the lights are on, ABS, Traction Control, and Cruise Control do not work. This is a serious safety issue.
Additional Notes:
ABS and Traction Control lights come on and go off constantly, while sitting still, when hitting a bump, and when in Park not moving. When the lights are on, ABS, Traction Control, and Cruise Control do not work. This is a serious safety issue.
Mfg Campaign: 11605083
Recall Date: Jul 29, 2024
Chrysler (fca Us, Llc)
Defect Description:
SERVICE BRAKES
Potential Consequences:
2018 ram 2500, abs and traction control light came on and front driverside brake locked up cause me to lose control of the truck. Almost hit 2 other vehicles. Now there's a loud grinding noise and seems to be not drivable. Vehicle was towed to my local dealer this morning 7-29-24 (kendall jeep ram chrysler). Was told by a service advisor that I could possibly be a faulty abs module but they do not have any available diesel technicians available to diagnose at the moment. Might be serval days or weeks before they can troubleshoot.
Corrective Action:
2018 ram 2500, abs and traction control light came on and front driverside brake locked up cause me to lose control of the truck. Almost hit 2 other vehicles. Now there's a loud grinding noise and seems to be not drivable. Vehicle was towed to my local dealer this morning 7-29-24 (kendall jeep ram chrysler). Was told by a service advisor that I could possibly be a faulty abs module but they do not have any available diesel technicians available to diagnose at the moment. Might be serval days or weeks before they can troubleshoot.
Additional Notes:
2018 ram 2500, abs and traction control light came on and front driverside brake locked up cause me to lose control of the truck. Almost hit 2 other vehicles. Now there's a loud grinding noise and seems to be not drivable. Vehicle was towed to my local dealer this morning 7-29-24 (kendall jeep ram chrysler). Was told by a service advisor that I could possibly be a faulty abs module but they do not have any available diesel technicians available to diagnose at the moment. Might be serval days or weeks before they can troubleshoot.
Mfg Campaign: 11605121
Recall Date: Jul 29, 2024
Chrysler (fca Us, Llc)
Defect Description:
ELECTRICAL SYSTEM
Potential Consequences:
2018 ram 2500, abs and traction control light came on and front driverside brake locked up cause me to lose control of the truck. Almost hit 2 other vehicles. Now there's a loud grinding noise and seems to be not drivable. Vehicle was towed to my local dealer this morning 7-29-24 (kendall jeep ram chrysler). Was told by a service advisor that I could possibly be a faulty abs module but they do not have any available diesel technicians available to diagnose at the moment. Might be serval days or weeks before they can troubleshoot.
Corrective Action:
2018 ram 2500, abs and traction control light came on and front driverside brake locked up cause me to lose control of the truck. Almost hit 2 other vehicles. Now there's a loud grinding noise and seems to be not drivable. Vehicle was towed to my local dealer this morning 7-29-24 (kendall jeep ram chrysler). Was told by a service advisor that I could possibly be a faulty abs module but they do not have any available diesel technicians available to diagnose at the moment. Might be serval days or weeks before they can troubleshoot.
Additional Notes:
2018 ram 2500, abs and traction control light came on and front driverside brake locked up cause me to lose control of the truck. Almost hit 2 other vehicles. Now there's a loud grinding noise and seems to be not drivable. Vehicle was towed to my local dealer this morning 7-29-24 (kendall jeep ram chrysler). Was told by a service advisor that I could possibly be a faulty abs module but they do not have any available diesel technicians available to diagnose at the moment. Might be serval days or weeks before they can troubleshoot.
Mfg Campaign: 11605121
Recall Date: Jul 29, 2024
Chrysler (fca Us, Llc)
Defect Description:
FORWARD COLLISION AVOIDANCE: AUTOMATIC EMERGENCY BRAKING
Potential Consequences:
On 07/02/2022 I had my Dodge Ram 2500 serviced and assessed for Electronic Braking System Warning and Service Soon light on, by Farlow Automotive 500 S. Wickham Road, West Melbourne, FL 32904 (321) 724-8888. The issue was diagnosed and identified as a bad ABS Control Module as well as a bad ABS Hydraulic Unit. The parts were ordered and installed on 07/20/2022. Following the installation the same Electronic Braking System Warning and Service Soon light went on again. I brought the truck back to Farlow Automotive immediately after the new braking units were installed and it was diagnosed as a faulty ABS Control Module and ABS Hydraulic Unit from the manufacturer. It has been over 2 years since the faulty ABS control module and ABS hydraulic unit has been installed and we have not received appropriate replacement to remedy this important braking system malfunction. We have experienced daily warning lights for 2 years plus, saying service Electronic Braking System. We tow an 8500 pound recreational vehicle for family outings that has repeatedly created significant concerns for the safety of myself and my family for the past 2 years. Farlow Automotive has informed me that they have been in contact with the manufacturer of the ABS Control Module and ABS Hydraulic Unit and that they continue to say it should be here soon but has not arrived after 2 years. For the safety of myself and my family as well as the safety of others driving on the highway, we have remained at risk of Electronic Breaking System failure for over 2 years, without any resolution.
Corrective Action:
On 07/02/2022 I had my Dodge Ram 2500 serviced and assessed for Electronic Braking System Warning and Service Soon light on, by Farlow Automotive 500 S. Wickham Road, West Melbourne, FL 32904 (321) 724-8888. The issue was diagnosed and identified as a bad ABS Control Module as well as a bad ABS Hydraulic Unit. The parts were ordered and installed on 07/20/2022. Following the installation the same Electronic Braking System Warning and Service Soon light went on again. I brought the truck back to Farlow Automotive immediately after the new braking units were installed and it was diagnosed as a faulty ABS Control Module and ABS Hydraulic Unit from the manufacturer. It has been over 2 years since the faulty ABS control module and ABS hydraulic unit has been installed and we have not received appropriate replacement to remedy this important braking system malfunction. We have experienced daily warning lights for 2 years plus, saying service Electronic Braking System. We tow an 8500 pound recreational vehicle for family outings that has repeatedly created significant concerns for the safety of myself and my family for the past 2 years. Farlow Automotive has informed me that they have been in contact with the manufacturer of the ABS Control Module and ABS Hydraulic Unit and that they continue to say it should be here soon but has not arrived after 2 years. For the safety of myself and my family as well as the safety of others driving on the highway, we have remained at risk of Electronic Breaking System failure for over 2 years, without any resolution.
Additional Notes:
On 07/02/2022 I had my Dodge Ram 2500 serviced and assessed for Electronic Braking System Warning and Service Soon light on, by Farlow Automotive 500 S. Wickham Road, West Melbourne, FL 32904 (321) 724-8888. The issue was diagnosed and identified as a bad ABS Control Module as well as a bad ABS Hydraulic Unit. The parts were ordered and installed on 07/20/2022. Following the installation the same Electronic Braking System Warning and Service Soon light went on again. I brought the truck back to Farlow Automotive immediately after the new braking units were installed and it was diagnosed as a faulty ABS Control Module and ABS Hydraulic Unit from the manufacturer. It has been over 2 years since the faulty ABS control module and ABS hydraulic unit has been installed and we have not received appropriate replacement to remedy this important braking system malfunction. We have experienced daily warning lights for 2 years plus, saying service Electronic Braking System. We tow an 8500 pound recreational vehicle for family outings that has repeatedly created significant concerns for the safety of myself and my family for the past 2 years. Farlow Automotive has informed me that they have been in contact with the manufacturer of the ABS Control Module and ABS Hydraulic Unit and that they continue to say it should be here soon but has not arrived after 2 years. For the safety of myself and my family as well as the safety of others driving on the highway, we have remained at risk of Electronic Breaking System failure for over 2 years, without any resolution.
Mfg Campaign: 11605127
Recall Date: Jul 29, 2024
Chrysler (fca Us, Llc)
Defect Description:
SERVICE BRAKES
Potential Consequences:
On 07/02/2022 I had my Dodge Ram 2500 serviced and assessed for Electronic Braking System Warning and Service Soon light on, by Farlow Automotive 500 S. Wickham Road, West Melbourne, FL 32904 (321) 724-8888. The issue was diagnosed and identified as a bad ABS Control Module as well as a bad ABS Hydraulic Unit. The parts were ordered and installed on 07/20/2022. Following the installation the same Electronic Braking System Warning and Service Soon light went on again. I brought the truck back to Farlow Automotive immediately after the new braking units were installed and it was diagnosed as a faulty ABS Control Module and ABS Hydraulic Unit from the manufacturer. It has been over 2 years since the faulty ABS control module and ABS hydraulic unit has been installed and we have not received appropriate replacement to remedy this important braking system malfunction. We have experienced daily warning lights for 2 years plus, saying service Electronic Braking System. We tow an 8500 pound recreational vehicle for family outings that has repeatedly created significant concerns for the safety of myself and my family for the past 2 years. Farlow Automotive has informed me that they have been in contact with the manufacturer of the ABS Control Module and ABS Hydraulic Unit and that they continue to say it should be here soon but has not arrived after 2 years. For the safety of myself and my family as well as the safety of others driving on the highway, we have remained at risk of Electronic Breaking System failure for over 2 years, without any resolution.
Corrective Action:
On 07/02/2022 I had my Dodge Ram 2500 serviced and assessed for Electronic Braking System Warning and Service Soon light on, by Farlow Automotive 500 S. Wickham Road, West Melbourne, FL 32904 (321) 724-8888. The issue was diagnosed and identified as a bad ABS Control Module as well as a bad ABS Hydraulic Unit. The parts were ordered and installed on 07/20/2022. Following the installation the same Electronic Braking System Warning and Service Soon light went on again. I brought the truck back to Farlow Automotive immediately after the new braking units were installed and it was diagnosed as a faulty ABS Control Module and ABS Hydraulic Unit from the manufacturer. It has been over 2 years since the faulty ABS control module and ABS hydraulic unit has been installed and we have not received appropriate replacement to remedy this important braking system malfunction. We have experienced daily warning lights for 2 years plus, saying service Electronic Braking System. We tow an 8500 pound recreational vehicle for family outings that has repeatedly created significant concerns for the safety of myself and my family for the past 2 years. Farlow Automotive has informed me that they have been in contact with the manufacturer of the ABS Control Module and ABS Hydraulic Unit and that they continue to say it should be here soon but has not arrived after 2 years. For the safety of myself and my family as well as the safety of others driving on the highway, we have remained at risk of Electronic Breaking System failure for over 2 years, without any resolution.
Additional Notes:
On 07/02/2022 I had my Dodge Ram 2500 serviced and assessed for Electronic Braking System Warning and Service Soon light on, by Farlow Automotive 500 S. Wickham Road, West Melbourne, FL 32904 (321) 724-8888. The issue was diagnosed and identified as a bad ABS Control Module as well as a bad ABS Hydraulic Unit. The parts were ordered and installed on 07/20/2022. Following the installation the same Electronic Braking System Warning and Service Soon light went on again. I brought the truck back to Farlow Automotive immediately after the new braking units were installed and it was diagnosed as a faulty ABS Control Module and ABS Hydraulic Unit from the manufacturer. It has been over 2 years since the faulty ABS control module and ABS hydraulic unit has been installed and we have not received appropriate replacement to remedy this important braking system malfunction. We have experienced daily warning lights for 2 years plus, saying service Electronic Braking System. We tow an 8500 pound recreational vehicle for family outings that has repeatedly created significant concerns for the safety of myself and my family for the past 2 years. Farlow Automotive has informed me that they have been in contact with the manufacturer of the ABS Control Module and ABS Hydraulic Unit and that they continue to say it should be here soon but has not arrived after 2 years. For the safety of myself and my family as well as the safety of others driving on the highway, we have remained at risk of Electronic Breaking System failure for over 2 years, without any resolution.
Mfg Campaign: 11605127
Recall Date: Jul 29, 2024
Chrysler (fca Us, Llc)
Defect Description:
FORWARD COLLISION AVOIDANCE: AUTOMATIC EMERGENCY BRAKING
Potential Consequences:
Abs light and traction control light come on and off- sometimes stays on and sometimes fluctuates. Been a constant occurrence
Corrective Action:
Abs light and traction control light come on and off- sometimes stays on and sometimes fluctuates. Been a constant occurrence
Additional Notes:
Abs light and traction control light come on and off- sometimes stays on and sometimes fluctuates. Been a constant occurrence
Mfg Campaign: 11605138
Recall Date: Jul 29, 2024
Chrysler (fca Us, Llc)
Defect Description:
ELECTRICAL SYSTEM
Potential Consequences:
Abs light and traction control light come on and off- sometimes stays on and sometimes fluctuates. Been a constant occurrence
Corrective Action:
Abs light and traction control light come on and off- sometimes stays on and sometimes fluctuates. Been a constant occurrence
Additional Notes:
Abs light and traction control light come on and off- sometimes stays on and sometimes fluctuates. Been a constant occurrence
Mfg Campaign: 11605138
Recall Date: Jul 29, 2024
Chrysler (fca Us, Llc)
Defect Description:
UNKNOWN OR OTHER
Potential Consequences:
Abs light and traction control light come on and off- sometimes stays on and sometimes fluctuates. Been a constant occurrence
Corrective Action:
Abs light and traction control light come on and off- sometimes stays on and sometimes fluctuates. Been a constant occurrence
Additional Notes:
Abs light and traction control light come on and off- sometimes stays on and sometimes fluctuates. Been a constant occurrence
Mfg Campaign: 11605138
Recall Date: Jul 29, 2024
Chrysler (fca Us, Llc)
Defect Description:
SERVICE BRAKES
Potential Consequences:
The systems in question are the ABS and Traction Control Systems on my 2018 Ram 2500 6.7L 4x4 Heavy Duty. This vehicle has had issues from the beginning with these systems as the first repair took place at 10,640 miles at the dealership it was purchased from. This took care of the codes/lights for a short period and was covered under warranty but the same issue persisted not too long after mileage-wise. The next time this issue occurred was when the truck had 22,628 miles, the brake fluid was flushed in an attempt to correct the ABS light but was unsuccessful. The truck was then brought to another repair shop to correct the same issue again where the ABS Hydraulic Module, ABS Control Module, and the brake fluid were replaced at 23,702 miles at the sole cost of the owner. As of early July 2024, at 45,000 miles the lights have again started intermittently coming on stating there is an issue with both the ABS and Traction Control Systems and must be serviced. After reading through multiple forums and speaking to other owners, this seems to be a common occurrence and needs to be looked into by the NHTSA due to major safety concerns. Although there were no accidents or police reports in this case, this malfunction poses a major safety hazard for the driver, passengers, and others on the road if a recall is not issued. There should be no reason a $60,000+ heavy duty premium truck consistently has these issues with no accountability and/or repercussions held to the FCA group. My personal concern is for my family as this is our primary vehicle and living where we commonly have inclement weather, if the ABS and Traction Control Systems fail randomly during a storm, this has a high potential to cause major injury or death to both our family and other drivers on the road. Not to mention the potential cost of collision damage to the vehicle(s) and/or other person's property.
Corrective Action:
The systems in question are the ABS and Traction Control Systems on my 2018 Ram 2500 6.7L 4x4 Heavy Duty. This vehicle has had issues from the beginning with these systems as the first repair took place at 10,640 miles at the dealership it was purchased from. This took care of the codes/lights for a short period and was covered under warranty but the same issue persisted not too long after mileage-wise. The next time this issue occurred was when the truck had 22,628 miles, the brake fluid was flushed in an attempt to correct the ABS light but was unsuccessful. The truck was then brought to another repair shop to correct the same issue again where the ABS Hydraulic Module, ABS Control Module, and the brake fluid were replaced at 23,702 miles at the sole cost of the owner. As of early July 2024, at 45,000 miles the lights have again started intermittently coming on stating there is an issue with both the ABS and Traction Control Systems and must be serviced. After reading through multiple forums and speaking to other owners, this seems to be a common occurrence and needs to be looked into by the NHTSA due to major safety concerns. Although there were no accidents or police reports in this case, this malfunction poses a major safety hazard for the driver, passengers, and others on the road if a recall is not issued. There should be no reason a $60,000+ heavy duty premium truck consistently has these issues with no accountability and/or repercussions held to the FCA group. My personal concern is for my family as this is our primary vehicle and living where we commonly have inclement weather, if the ABS and Traction Control Systems fail randomly during a storm, this has a high potential to cause major injury or death to both our family and other drivers on the road. Not to mention the potential cost of collision damage to the vehicle(s) and/or other person's property.
Additional Notes:
The systems in question are the ABS and Traction Control Systems on my 2018 Ram 2500 6.7L 4x4 Heavy Duty. This vehicle has had issues from the beginning with these systems as the first repair took place at 10,640 miles at the dealership it was purchased from. This took care of the codes/lights for a short period and was covered under warranty but the same issue persisted not too long after mileage-wise. The next time this issue occurred was when the truck had 22,628 miles, the brake fluid was flushed in an attempt to correct the ABS light but was unsuccessful. The truck was then brought to another repair shop to correct the same issue again where the ABS Hydraulic Module, ABS Control Module, and the brake fluid were replaced at 23,702 miles at the sole cost of the owner. As of early July 2024, at 45,000 miles the lights have again started intermittently coming on stating there is an issue with both the ABS and Traction Control Systems and must be serviced. After reading through multiple forums and speaking to other owners, this seems to be a common occurrence and needs to be looked into by the NHTSA due to major safety concerns. Although there were no accidents or police reports in this case, this malfunction poses a major safety hazard for the driver, passengers, and others on the road if a recall is not issued. There should be no reason a $60,000+ heavy duty premium truck consistently has these issues with no accountability and/or repercussions held to the FCA group. My personal concern is for my family as this is our primary vehicle and living where we commonly have inclement weather, if the ABS and Traction Control Systems fail randomly during a storm, this has a high potential to cause major injury or death to both our family and other drivers on the road. Not to mention the potential cost of collision damage to the vehicle(s) and/or other person's property.
Mfg Campaign: 11605179
Recall Date: Jul 29, 2024
Chrysler (fca Us, Llc)
Defect Description:
ELECTRICAL SYSTEM
Potential Consequences:
The systems in question are the ABS and Traction Control Systems on my 2018 Ram 2500 6.7L 4x4 Heavy Duty. This vehicle has had issues from the beginning with these systems as the first repair took place at 10,640 miles at the dealership it was purchased from. This took care of the codes/lights for a short period and was covered under warranty but the same issue persisted not too long after mileage-wise. The next time this issue occurred was when the truck had 22,628 miles, the brake fluid was flushed in an attempt to correct the ABS light but was unsuccessful. The truck was then brought to another repair shop to correct the same issue again where the ABS Hydraulic Module, ABS Control Module, and the brake fluid were replaced at 23,702 miles at the sole cost of the owner. As of early July 2024, at 45,000 miles the lights have again started intermittently coming on stating there is an issue with both the ABS and Traction Control Systems and must be serviced. After reading through multiple forums and speaking to other owners, this seems to be a common occurrence and needs to be looked into by the NHTSA due to major safety concerns. Although there were no accidents or police reports in this case, this malfunction poses a major safety hazard for the driver, passengers, and others on the road if a recall is not issued. There should be no reason a $60,000+ heavy duty premium truck consistently has these issues with no accountability and/or repercussions held to the FCA group. My personal concern is for my family as this is our primary vehicle and living where we commonly have inclement weather, if the ABS and Traction Control Systems fail randomly during a storm, this has a high potential to cause major injury or death to both our family and other drivers on the road. Not to mention the potential cost of collision damage to the vehicle(s) and/or other person's property.
Corrective Action:
The systems in question are the ABS and Traction Control Systems on my 2018 Ram 2500 6.7L 4x4 Heavy Duty. This vehicle has had issues from the beginning with these systems as the first repair took place at 10,640 miles at the dealership it was purchased from. This took care of the codes/lights for a short period and was covered under warranty but the same issue persisted not too long after mileage-wise. The next time this issue occurred was when the truck had 22,628 miles, the brake fluid was flushed in an attempt to correct the ABS light but was unsuccessful. The truck was then brought to another repair shop to correct the same issue again where the ABS Hydraulic Module, ABS Control Module, and the brake fluid were replaced at 23,702 miles at the sole cost of the owner. As of early July 2024, at 45,000 miles the lights have again started intermittently coming on stating there is an issue with both the ABS and Traction Control Systems and must be serviced. After reading through multiple forums and speaking to other owners, this seems to be a common occurrence and needs to be looked into by the NHTSA due to major safety concerns. Although there were no accidents or police reports in this case, this malfunction poses a major safety hazard for the driver, passengers, and others on the road if a recall is not issued. There should be no reason a $60,000+ heavy duty premium truck consistently has these issues with no accountability and/or repercussions held to the FCA group. My personal concern is for my family as this is our primary vehicle and living where we commonly have inclement weather, if the ABS and Traction Control Systems fail randomly during a storm, this has a high potential to cause major injury or death to both our family and other drivers on the road. Not to mention the potential cost of collision damage to the vehicle(s) and/or other person's property.
Additional Notes:
The systems in question are the ABS and Traction Control Systems on my 2018 Ram 2500 6.7L 4x4 Heavy Duty. This vehicle has had issues from the beginning with these systems as the first repair took place at 10,640 miles at the dealership it was purchased from. This took care of the codes/lights for a short period and was covered under warranty but the same issue persisted not too long after mileage-wise. The next time this issue occurred was when the truck had 22,628 miles, the brake fluid was flushed in an attempt to correct the ABS light but was unsuccessful. The truck was then brought to another repair shop to correct the same issue again where the ABS Hydraulic Module, ABS Control Module, and the brake fluid were replaced at 23,702 miles at the sole cost of the owner. As of early July 2024, at 45,000 miles the lights have again started intermittently coming on stating there is an issue with both the ABS and Traction Control Systems and must be serviced. After reading through multiple forums and speaking to other owners, this seems to be a common occurrence and needs to be looked into by the NHTSA due to major safety concerns. Although there were no accidents or police reports in this case, this malfunction poses a major safety hazard for the driver, passengers, and others on the road if a recall is not issued. There should be no reason a $60,000+ heavy duty premium truck consistently has these issues with no accountability and/or repercussions held to the FCA group. My personal concern is for my family as this is our primary vehicle and living where we commonly have inclement weather, if the ABS and Traction Control Systems fail randomly during a storm, this has a high potential to cause major injury or death to both our family and other drivers on the road. Not to mention the potential cost of collision damage to the vehicle(s) and/or other person's property.
Mfg Campaign: 11605179
Recall Date: Jul 29, 2024
Chrysler (fca Us, Llc)
Defect Description:
VEHICLE SPEED CONTROL
Potential Consequences:
The systems in question are the ABS and Traction Control Systems on my 2018 Ram 2500 6.7L 4x4 Heavy Duty. This vehicle has had issues from the beginning with these systems as the first repair took place at 10,640 miles at the dealership it was purchased from. This took care of the codes/lights for a short period and was covered under warranty but the same issue persisted not too long after mileage-wise. The next time this issue occurred was when the truck had 22,628 miles, the brake fluid was flushed in an attempt to correct the ABS light but was unsuccessful. The truck was then brought to another repair shop to correct the same issue again where the ABS Hydraulic Module, ABS Control Module, and the brake fluid were replaced at 23,702 miles at the sole cost of the owner. As of early July 2024, at 45,000 miles the lights have again started intermittently coming on stating there is an issue with both the ABS and Traction Control Systems and must be serviced. After reading through multiple forums and speaking to other owners, this seems to be a common occurrence and needs to be looked into by the NHTSA due to major safety concerns. Although there were no accidents or police reports in this case, this malfunction poses a major safety hazard for the driver, passengers, and others on the road if a recall is not issued. There should be no reason a $60,000+ heavy duty premium truck consistently has these issues with no accountability and/or repercussions held to the FCA group. My personal concern is for my family as this is our primary vehicle and living where we commonly have inclement weather, if the ABS and Traction Control Systems fail randomly during a storm, this has a high potential to cause major injury or death to both our family and other drivers on the road. Not to mention the potential cost of collision damage to the vehicle(s) and/or other person's property.
Corrective Action:
The systems in question are the ABS and Traction Control Systems on my 2018 Ram 2500 6.7L 4x4 Heavy Duty. This vehicle has had issues from the beginning with these systems as the first repair took place at 10,640 miles at the dealership it was purchased from. This took care of the codes/lights for a short period and was covered under warranty but the same issue persisted not too long after mileage-wise. The next time this issue occurred was when the truck had 22,628 miles, the brake fluid was flushed in an attempt to correct the ABS light but was unsuccessful. The truck was then brought to another repair shop to correct the same issue again where the ABS Hydraulic Module, ABS Control Module, and the brake fluid were replaced at 23,702 miles at the sole cost of the owner. As of early July 2024, at 45,000 miles the lights have again started intermittently coming on stating there is an issue with both the ABS and Traction Control Systems and must be serviced. After reading through multiple forums and speaking to other owners, this seems to be a common occurrence and needs to be looked into by the NHTSA due to major safety concerns. Although there were no accidents or police reports in this case, this malfunction poses a major safety hazard for the driver, passengers, and others on the road if a recall is not issued. There should be no reason a $60,000+ heavy duty premium truck consistently has these issues with no accountability and/or repercussions held to the FCA group. My personal concern is for my family as this is our primary vehicle and living where we commonly have inclement weather, if the ABS and Traction Control Systems fail randomly during a storm, this has a high potential to cause major injury or death to both our family and other drivers on the road. Not to mention the potential cost of collision damage to the vehicle(s) and/or other person's property.
Additional Notes:
The systems in question are the ABS and Traction Control Systems on my 2018 Ram 2500 6.7L 4x4 Heavy Duty. This vehicle has had issues from the beginning with these systems as the first repair took place at 10,640 miles at the dealership it was purchased from. This took care of the codes/lights for a short period and was covered under warranty but the same issue persisted not too long after mileage-wise. The next time this issue occurred was when the truck had 22,628 miles, the brake fluid was flushed in an attempt to correct the ABS light but was unsuccessful. The truck was then brought to another repair shop to correct the same issue again where the ABS Hydraulic Module, ABS Control Module, and the brake fluid were replaced at 23,702 miles at the sole cost of the owner. As of early July 2024, at 45,000 miles the lights have again started intermittently coming on stating there is an issue with both the ABS and Traction Control Systems and must be serviced. After reading through multiple forums and speaking to other owners, this seems to be a common occurrence and needs to be looked into by the NHTSA due to major safety concerns. Although there were no accidents or police reports in this case, this malfunction poses a major safety hazard for the driver, passengers, and others on the road if a recall is not issued. There should be no reason a $60,000+ heavy duty premium truck consistently has these issues with no accountability and/or repercussions held to the FCA group. My personal concern is for my family as this is our primary vehicle and living where we commonly have inclement weather, if the ABS and Traction Control Systems fail randomly during a storm, this has a high potential to cause major injury or death to both our family and other drivers on the road. Not to mention the potential cost of collision damage to the vehicle(s) and/or other person's property.
Mfg Campaign: 11605179
Recall Date: Jul 29, 2024
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