RAM 2500 2018

Complete listing of complaints and recalls for this vehicle

3.1K
Complaints
12
Recalls

Complaints & Recalls

3.1K Complaints 12 Recalls

Official Safety Recalls - Important!

12 Recalls

These are official manufacturer recalls ordered by NHTSA for safety defects. If you own this vehicle, contact your dealer immediately for free repairs.

Chrysler (fca Us, Llc)
NHTSA Campaign: 25V010000 SAFETY RECALL
6.1K Vehicles Affected
Recall Date: Jan 16, 2025
Safety Issue:

Chrysler (FCA US, LLC) is recalling certain 2016-2019 Ram 3500, Ram 1500, 2016-2020 Ram 2500, and 2016 Ram 3500 Cab Chassis vehicles. The right and left side curtain air bag inflators may rupture due to a manufacturing defect.

Potential Risk:
An inflator rupture may result in sharp metal fragments striking occupants, resulting in injury.
FREE Recall Solution:
Dealers will replace one or both side curtain air bags, as necessary, free of charge. Owner notification letters were mailed February 13, 2025. Owners may contact FCA customer service at 1-800-853-1403. FCA's numbers for this recall are 05C, 09C, and 10C.
Additional Details:

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153) or go to nhtsa.gov.

Action Required: Contact your local RAM dealer to schedule your FREE recall repair.
Manufacturer: RAM
Mfg Campaign: 05C, 09C, 10C
Notice Date: Feb 13, 2025
Recall Date: Jan 16, 2025
Chrysler (fca Us, Llc)
NHTSA Campaign: 24V896000 SAFETY RECALL
317.6K Vehicles Affected
Recall Date: Nov 27, 2024
Safety Issue:

Chrysler (FCA US, LLC) is recalling certain 2017-2018 Ram 2500 Pickup, Ram 3500 Pickup, 3500 Cab Chassis, 4500 and 5500 Cab Chassis vehicles. The hydraulic control unit (HCU) may fail, which can cause the anti-lock brake (ABS), electronic stability control (ESC), and traction control systems to fail.

Potential Risk:
A loss of anti-lock brakes, electronic stability control, or traction control can increase the risk of a crash.
FREE Recall Solution:
Dealers will replace the brake HCU, free of charge. Interim notification letters, notifying owners of the safety risk, were mailed January 9, 2025. Some owner notification letters were mailed January 9, 2025. The remaining owner notification letters will be mailed at a future date. Owners may contact FCA customer service at 1-800-853-1403. FCA's number for this recall is C4B.
Additional Details:

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153) or go to nhtsa.gov.

Action Required: Contact your local RAM dealer to schedule your FREE recall repair.
Manufacturer: RAM
Mfg Campaign: C4B
Notice Date: Jan 9, 2025
Recall Date: Nov 27, 2024
Chrysler (fca Us Llc)
NHTSA Campaign: 19V347000 SAFETY RECALL
1.1M Vehicles Affected
Recall Date: May 9, 2019
Safety Issue:

Chrysler (FCA US LLC) is recalling certain 2015-2017 Ram 1500, 2500 and 3500 pickup trucks equipped with an 8 foot bed and a power locking tailgate. Chrysler is also recalling all 2013-2014 and 2018 Ram 1500, 2500 and 3500 pickup trucks built before April 1, 2018 with a 6 or 8 foot bed and a power locking tailgate. On August 29, 2019 Chrysler expanded the recall to include an additional 693,128 model year 2013-2014 Ram 1500, 2500 and 3500 pickup trucks. The tailgate actuator limiter tab may fracture and cause the tailgate to unlatch and open while driving.

Potential Risk:
If the tailgate opens while the vehicle is being driven, cargo may fall out the vehicle and create a road hazard, increasing the risk of crash.
FREE Recall Solution:
Chrysler will notify owners, and dealers will repair the tailgate latch, free of charge. The recall began May 23, 2019. Chrysler is expected to notify owners of the expanded population on October 18, 2019. Owners may contact FCA US customer service at 1-800-853-1403. FCA US's number for this recall is V44. Note: 2015-2017 MY Ram 1500 pickup trucks with truck beds other than 8 foot, are currently covered under NHTSA recall 18V-486 for this issue.
Additional Details:

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.

Action Required: Contact your local RAM dealer to schedule your FREE recall repair.
Manufacturer: RAM
Mfg Campaign: V44
Notice Date: May 23, 2019
Recall Date: May 9, 2019
Chrysler (fca Us Llc)
NHTSA Campaign: 19V021000 SAFETY RECALL
795.6K Vehicles Affected
Recall Date: Jan 25, 2019
Safety Issue:

Chrysler (FCA US LLC) is recalling certain 2013-2018 Ram 3500 and 2014-2018 Ram 3500 Chassis Cab and Ram 2500 vehicles. The outboard steering linkage jam nut may loosen, allowing one end of the drag link to separate.

Potential Risk:
A drag link separation can cause a loss of steering control, increasing the risk of crash.
FREE Recall Solution:
Chrysler will notify owners, and dealers will check the steering linkage jam nut tightness, replacing the drag link assembly or welding the nut to the adjuster sleeve, free of charge. The recall began March 22, 2019. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is V06.
Additional Details:

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.

Action Required: Contact your local RAM dealer to schedule your FREE recall repair.
Manufacturer: RAM
Mfg Campaign: V06
Notice Date: Mar 22, 2019
Recall Date: Jan 25, 2019
Streetcar Orv Llc
NHTSA Campaign: 18E096000 SAFETY RECALL
847 Vehicles Affected
Recall Date: Oct 16, 2018
Safety Issue:

Streetcar ORV LLC (Streetcar) is recalling certain American Expedition Vehicles (AEV) 3" Dualsport aftermarket suspension kits, part numbers N0436000 and N0436001, sold for installation on 2013-2018 RAM 2500 and 3500HD trucks. Improper installation and machining of the original equipment steering knuckle may weaken the joint between the steering drag link and knuckle.

Potential Risk:
The weakened connection may result in a fractured steering drag link, causing a loss of steering and increasing the risk of a crash.
FREE Recall Solution:
Streetcar will notify owners and dealers will inspect and install a new steering knuckle, free of charge. The recall began December 3, 2018. Owners may contact AEV customer service at 1-248-926-0256, extension 500.
Additional Details:

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.

Action Required: Contact your local RAM dealer to schedule your FREE recall repair.
Manufacturer: RAM
Notice Date: Dec 3, 2018
Recall Date: Oct 16, 2018
Chrysler (fca Us Llc)
NHTSA Campaign: 18V398000 SAFETY RECALL
1.8K Vehicles Affected
Recall Date: Jun 14, 2018
Safety Issue:

Chrysler (FCA US LLC) is recalling certain 2018 Dodge Journey and RAM 1500, 2500, and 3500 vehicles. The backup camera may experience a loss of image display while backing up. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 111, "Rearview Mirrors."

Potential Risk:
A loss of image in the rearview camera while backing up can increase the risk of a crash.
FREE Recall Solution:
Chrysler will notify owners, and dealers will replace the rearview mirror, free of charge. The recall began August 2, 2018. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is U56.
Additional Details:

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.

Action Required: Contact your local RAM dealer to schedule your FREE recall repair.
Manufacturer: RAM
Mfg Campaign: U56
Notice Date: Aug 2, 2018
Recall Date: Jun 14, 2018
Chrysler (fca Us Llc)
NHTSA Campaign: 18V332000 SAFETY RECALL
4.8M Vehicles Affected
Recall Date: May 17, 2018
Safety Issue:

Chrysler (FCA US LLC) is recalling certain 2014-2018 Dodge Journey, Charger and Durango, RAM 2500, 3500, 3500 Cab Chassis (more than 10,000lb), 4500 Cab Chassis and 5500 Cab Chassis, Jeep Cherokee and Grand Cherokee and Chrysler 300, 2014-2019 RAM 1500, 2015-2018 Dodge Challenger, 2015-2017 Chrysler 200, 2016-2018 RAM 3500 Cab Chassis (less than 10,000 lb), 2017-2018 Chrysler Pacifica and 2018 Jeep Wrangler vehicles. These vehicles are being recalled to address a defect that could prevent the cruise control system from disengaging. If, when using cruise control, there is a short circuit within the vehicle's wiring, the driver may not be able to shut off the cruise control either by depressing the brake pedal or manually turning the system off once it has been engaged, resulting in either the vehicle maintaining its current speed or possibly accelerating.

Potential Risk:
If the vehicle maintains its speed or accelerates despite attempts to deactivate the cruise control, there would be an increased risk of a crash.
FREE Recall Solution:
Chrysler will notify owners, and dealers will inspect the software, and perform a software flash on the engine or powertrain control module, free of charge. The recall began June 4, 2018. Owners may contact Chrysler customer service at 1-800-853-1403. Note: Owners are advised to stop using cruise control until the software update has been performed. In the event that cruise control cannot be disengaged while driving, owners should firmly and steadily apply the brakes and shift the transmission to neutral, placing the vehicle in park once it has stopped.
Additional Details:

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.

Action Required: Contact your local RAM dealer to schedule your FREE recall repair.
Manufacturer: RAM
Mfg Campaign: U49,U59-U65,U68,U73
Notice Date: Jun 4, 2018
Recall Date: May 17, 2018
Chrysler (fca Us Llc)
NHTSA Campaign: 18V100000 SAFETY RECALL
180.5K Vehicles Affected
Recall Date: Feb 8, 2018
Safety Issue:

Chrysler (FCA US LLC) is recalling certain 2017-2018 RAM 1500, 2500, 3500, 3500 Cab Chassis, 4500 Cab Chassis, and 5500 Cab Chassis vehicles, all equipped with a column shifter. Pushing the brake pedal for prolonged periods when the vehicle is running and in PARK may cause the Brake Transmission Shift Interlock (BTSI) pin to stick in the open position. With the pin in the open position, the transmission can be shifted out of PARK into any gear without pushing the brake pedal or having the key in the ignition.

Potential Risk:
Being able to shift the transmission without pushing the brake pedal and/or without a key in the ignition can increase the risk of an unintended vehicle rollaway that may result in personal injury or a crash.
FREE Recall Solution:
Chrysler will notify owners and dealers will update the Body Control Module software. Dealers will also test the BTSI operation, replacing the solenoid as necessary. The recall began February 26, 2018. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is U11.
Additional Details:

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.

Action Required: Contact your local RAM dealer to schedule your FREE recall repair.
Manufacturer: RAM
Mfg Campaign: U11
Notice Date: Feb 26, 2018
Recall Date: Feb 8, 2018
Chrysler (fca Us Llc)
NHTSA Campaign: 17V824000 SAFETY RECALL
61.8K Vehicles Affected
Recall Date: Dec 21, 2017
Safety Issue:

Chrysler (FCA US LLC) is recalling various Dodge, Chrysler, and RAM vehicles equipped with Kidde Plastic-Handle or Push Button 'Pindicator' Fire Extinguishers. A list of the affected trailer models is available at: https://static.nhtsa.gov/odi/rcl/2017/RMISC-17V824-0103.pdf. These extinguishers may become clogged, preventing the extinguisher from discharging as expected or requiring excessive force to activate the extinguisher. Additionally, in certain models, the nozzle may detach from the valve assembly with enough force that it could cause injury and also render the product inoperable. For a full list of the affected fire extinguisher models visit: https://static.nhtsa.gov/odi/rcl/2017/RMISC-17E062-5427.pdf

Potential Risk:
If the fire extinguisher does not function properly, it can increase the risk of injury in the event of a fire.
FREE Recall Solution:
Chrysler will notify owners instructing them to contact Kidde for a replacement fire extinguisher, free of charge. The recall began February 14, 2018. Owners may contact Chrysler customer service at 1-800-853-1403 or Kidde customer service service toll-free at 1-855-262-3540, or online at www.kidde.com and click on "Product Safety Recall" for more information. Chrysler's number for this recall is T82.
Additional Details:

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.

Action Required: Contact your local RAM dealer to schedule your FREE recall repair.
Manufacturer: RAM
Mfg Campaign: T82
Notice Date: Feb 14, 2018
Recall Date: Dec 21, 2017

Consumer Complaints

3.1K Complaints
Chrysler (fca Us, Llc)
Campaign: 11607377 Other
Aug 8, 2024
Defect Description:

SERVICE BRAKES, HYDRAULIC

Potential Consequences:

The contact owns a 2018 Ram 2500. The contact stated while driving at an undisclosed speed, the ABS and traction control warning lights illuminated. The vehicle was taken to the dealer where it was diagnosed with HECU unit and ABS module failures. The contact was informed that the HECU unit and the ABS module needed to be replaced. The vehicle was not repaired. The contact was informed that the parts to repair the vehicle were on backorder. The manufacturer was made aware of the failure. The failure mileage was 60,000.

Corrective Action:

The contact owns a 2018 Ram 2500. The contact stated while driving at an undisclosed speed, the ABS and traction control warning lights illuminated. The vehicle was taken to the dealer where it was diagnosed with HECU unit and ABS module failures. The contact was informed that the HECU unit and the ABS module needed to be replaced. The vehicle was not repaired. The contact was informed that the parts to repair the vehicle were on backorder. The manufacturer was made aware of the failure. The failure mileage was 60,000.

Additional Notes:

The contact owns a 2018 Ram 2500. The contact stated while driving at an undisclosed speed, the ABS and traction control warning lights illuminated. The vehicle was taken to the dealer where it was diagnosed with HECU unit and ABS module failures. The contact was informed that the HECU unit and the ABS module needed to be replaced. The vehicle was not repaired. The contact was informed that the parts to repair the vehicle were on backorder. The manufacturer was made aware of the failure. The failure mileage was 60,000.

Manufacturer: RAM
Mfg Campaign: 11607377
Notice Date: Aug 8, 2024
Recall Date: Aug 8, 2024
Chrysler (fca Us, Llc)
Campaign: 11607424 Other
Aug 8, 2024
Defect Description:

SERVICE BRAKES

Potential Consequences:

The electronic braking system/abs light/traction control light constantly comes on and off every few seconds when driving. Having intermittent loss of anti lock braking system is a hazard.

Corrective Action:

The electronic braking system/abs light/traction control light constantly comes on and off every few seconds when driving. Having intermittent loss of anti lock braking system is a hazard.

Additional Notes:

The electronic braking system/abs light/traction control light constantly comes on and off every few seconds when driving. Having intermittent loss of anti lock braking system is a hazard.

Manufacturer: RAM
Mfg Campaign: 11607424
Notice Date: Aug 8, 2024
Recall Date: Aug 8, 2024
Chrysler (fca Us, Llc)
Campaign: 11607424 Other
Aug 8, 2024
Defect Description:

ELECTRICAL SYSTEM

Potential Consequences:

The electronic braking system/abs light/traction control light constantly comes on and off every few seconds when driving. Having intermittent loss of anti lock braking system is a hazard.

Corrective Action:

The electronic braking system/abs light/traction control light constantly comes on and off every few seconds when driving. Having intermittent loss of anti lock braking system is a hazard.

Additional Notes:

The electronic braking system/abs light/traction control light constantly comes on and off every few seconds when driving. Having intermittent loss of anti lock braking system is a hazard.

Manufacturer: RAM
Mfg Campaign: 11607424
Notice Date: Aug 8, 2024
Recall Date: Aug 8, 2024
Chrysler (fca Us, Llc)
Campaign: 11606951 Other
Aug 7, 2024
Defect Description:

SERVICE BRAKES

Potential Consequences:

Intermittent ABS brake error code C0020 - "Recirculation pump general electrical failure". This error occurs then clears within seconds while normal driving. No special weather conditions, road conditions or temperatures noted. May drive 5 miles, 50 miles or 500 miles before error occurs again. Only 6150 miles on vehicle. Repair parts scarce or not available.

Corrective Action:

Intermittent ABS brake error code C0020 - "Recirculation pump general electrical failure". This error occurs then clears within seconds while normal driving. No special weather conditions, road conditions or temperatures noted. May drive 5 miles, 50 miles or 500 miles before error occurs again. Only 6150 miles on vehicle. Repair parts scarce or not available.

Additional Notes:

Intermittent ABS brake error code C0020 - "Recirculation pump general electrical failure". This error occurs then clears within seconds while normal driving. No special weather conditions, road conditions or temperatures noted. May drive 5 miles, 50 miles or 500 miles before error occurs again. Only 6150 miles on vehicle. Repair parts scarce or not available.

Manufacturer: RAM
Mfg Campaign: 11606951
Notice Date: Aug 7, 2024
Recall Date: Aug 7, 2024
Chrysler (fca Us, Llc)
Campaign: 11606951 Other
Aug 7, 2024
Defect Description:

FORWARD COLLISION AVOIDANCE: AUTOMATIC EMERGENCY BRAKING

Potential Consequences:

Intermittent ABS brake error code C0020 - "Recirculation pump general electrical failure". This error occurs then clears within seconds while normal driving. No special weather conditions, road conditions or temperatures noted. May drive 5 miles, 50 miles or 500 miles before error occurs again. Only 6150 miles on vehicle. Repair parts scarce or not available.

Corrective Action:

Intermittent ABS brake error code C0020 - "Recirculation pump general electrical failure". This error occurs then clears within seconds while normal driving. No special weather conditions, road conditions or temperatures noted. May drive 5 miles, 50 miles or 500 miles before error occurs again. Only 6150 miles on vehicle. Repair parts scarce or not available.

Additional Notes:

Intermittent ABS brake error code C0020 - "Recirculation pump general electrical failure". This error occurs then clears within seconds while normal driving. No special weather conditions, road conditions or temperatures noted. May drive 5 miles, 50 miles or 500 miles before error occurs again. Only 6150 miles on vehicle. Repair parts scarce or not available.

Manufacturer: RAM
Mfg Campaign: 11606951
Notice Date: Aug 7, 2024
Recall Date: Aug 7, 2024
Chrysler (fca Us, Llc)
Campaign: 11606975 Other
Aug 7, 2024
Defect Description:

SERVICE BRAKES

Potential Consequences:

ABS light and traction control lights are on and off with the service light on dash on and off.When the abs light and traction light comes on it also disables the cruse control to the off position. Performance is totally reduced ! Vehicle shows active code C0020 for ABS pump motor control general electric failure..Diagnostic issued said to replace the hydraulic control unit. The problem was inspected by the Ram dealer and was reproduced by the tech and is currently being repaired by the Ram dealer. We were notified the complete unit was not available and only the possibility of the control motor was available at this time at a cost of $1400 give or take. When the cruise control kicks out in traffic you go from the posted speed limit to 0 if not caught immediately. Mileage 53,500

Corrective Action:

ABS light and traction control lights are on and off with the service light on dash on and off.When the abs light and traction light comes on it also disables the cruse control to the off position. Performance is totally reduced ! Vehicle shows active code C0020 for ABS pump motor control general electric failure..Diagnostic issued said to replace the hydraulic control unit. The problem was inspected by the Ram dealer and was reproduced by the tech and is currently being repaired by the Ram dealer. We were notified the complete unit was not available and only the possibility of the control motor was available at this time at a cost of $1400 give or take. When the cruise control kicks out in traffic you go from the posted speed limit to 0 if not caught immediately. Mileage 53,500

Additional Notes:

ABS light and traction control lights are on and off with the service light on dash on and off.When the abs light and traction light comes on it also disables the cruse control to the off position. Performance is totally reduced ! Vehicle shows active code C0020 for ABS pump motor control general electric failure..Diagnostic issued said to replace the hydraulic control unit. The problem was inspected by the Ram dealer and was reproduced by the tech and is currently being repaired by the Ram dealer. We were notified the complete unit was not available and only the possibility of the control motor was available at this time at a cost of $1400 give or take. When the cruise control kicks out in traffic you go from the posted speed limit to 0 if not caught immediately. Mileage 53,500

Manufacturer: RAM
Mfg Campaign: 11606975
Notice Date: Aug 7, 2024
Recall Date: Aug 7, 2024
Chrysler (fca Us, Llc)
Campaign: 11606975 Other
Aug 7, 2024
Defect Description:

FORWARD COLLISION AVOIDANCE: AUTOMATIC EMERGENCY BRAKING

Potential Consequences:

ABS light and traction control lights are on and off with the service light on dash on and off.When the abs light and traction light comes on it also disables the cruse control to the off position. Performance is totally reduced ! Vehicle shows active code C0020 for ABS pump motor control general electric failure..Diagnostic issued said to replace the hydraulic control unit. The problem was inspected by the Ram dealer and was reproduced by the tech and is currently being repaired by the Ram dealer. We were notified the complete unit was not available and only the possibility of the control motor was available at this time at a cost of $1400 give or take. When the cruise control kicks out in traffic you go from the posted speed limit to 0 if not caught immediately. Mileage 53,500

Corrective Action:

ABS light and traction control lights are on and off with the service light on dash on and off.When the abs light and traction light comes on it also disables the cruse control to the off position. Performance is totally reduced ! Vehicle shows active code C0020 for ABS pump motor control general electric failure..Diagnostic issued said to replace the hydraulic control unit. The problem was inspected by the Ram dealer and was reproduced by the tech and is currently being repaired by the Ram dealer. We were notified the complete unit was not available and only the possibility of the control motor was available at this time at a cost of $1400 give or take. When the cruise control kicks out in traffic you go from the posted speed limit to 0 if not caught immediately. Mileage 53,500

Additional Notes:

ABS light and traction control lights are on and off with the service light on dash on and off.When the abs light and traction light comes on it also disables the cruse control to the off position. Performance is totally reduced ! Vehicle shows active code C0020 for ABS pump motor control general electric failure..Diagnostic issued said to replace the hydraulic control unit. The problem was inspected by the Ram dealer and was reproduced by the tech and is currently being repaired by the Ram dealer. We were notified the complete unit was not available and only the possibility of the control motor was available at this time at a cost of $1400 give or take. When the cruise control kicks out in traffic you go from the posted speed limit to 0 if not caught immediately. Mileage 53,500

Manufacturer: RAM
Mfg Campaign: 11606975
Notice Date: Aug 7, 2024
Recall Date: Aug 7, 2024
Chrysler (fca Us, Llc)
Campaign: 11607008 Other
Aug 7, 2024
Defect Description:

ELECTRICAL SYSTEM

Potential Consequences:

C0020-01-ABS PUMP MOTOR CONTROL - GENERAL ELECTRICAL FAILURE

Corrective Action:

C0020-01-ABS PUMP MOTOR CONTROL - GENERAL ELECTRICAL FAILURE

Additional Notes:

C0020-01-ABS PUMP MOTOR CONTROL - GENERAL ELECTRICAL FAILURE

Manufacturer: RAM
Mfg Campaign: 11607008
Notice Date: Aug 7, 2024
Recall Date: Aug 7, 2024
Chrysler (fca Us, Llc)
Campaign: 11607008 Other
Aug 7, 2024
Defect Description:

VEHICLE SPEED CONTROL

Potential Consequences:

C0020-01-ABS PUMP MOTOR CONTROL - GENERAL ELECTRICAL FAILURE

Corrective Action:

C0020-01-ABS PUMP MOTOR CONTROL - GENERAL ELECTRICAL FAILURE

Additional Notes:

C0020-01-ABS PUMP MOTOR CONTROL - GENERAL ELECTRICAL FAILURE

Manufacturer: RAM
Mfg Campaign: 11607008
Notice Date: Aug 7, 2024
Recall Date: Aug 7, 2024
Chrysler (fca Us, Llc)
Campaign: 11607084 Other
Aug 7, 2024
Defect Description:

SERVICE BRAKES

Potential Consequences:

ABS braking Module and hydraulic control unit on this vehicle has been replaced under warrenty twice (in 2020 & 2022), vehicle now has 59K miles now and ABS has failed again, dash warnings are constant and cannot be turned off. Failed while driving from MO to FL last weekend

Corrective Action:

ABS braking Module and hydraulic control unit on this vehicle has been replaced under warrenty twice (in 2020 & 2022), vehicle now has 59K miles now and ABS has failed again, dash warnings are constant and cannot be turned off. Failed while driving from MO to FL last weekend

Additional Notes:

ABS braking Module and hydraulic control unit on this vehicle has been replaced under warrenty twice (in 2020 & 2022), vehicle now has 59K miles now and ABS has failed again, dash warnings are constant and cannot be turned off. Failed while driving from MO to FL last weekend

Manufacturer: RAM
Mfg Campaign: 11607084
Notice Date: Aug 7, 2024
Recall Date: Aug 7, 2024
Chrysler (fca Us, Llc)
Campaign: 11607084 Other
Aug 7, 2024
Defect Description:

ELECTRICAL SYSTEM

Potential Consequences:

ABS braking Module and hydraulic control unit on this vehicle has been replaced under warrenty twice (in 2020 & 2022), vehicle now has 59K miles now and ABS has failed again, dash warnings are constant and cannot be turned off. Failed while driving from MO to FL last weekend

Corrective Action:

ABS braking Module and hydraulic control unit on this vehicle has been replaced under warrenty twice (in 2020 & 2022), vehicle now has 59K miles now and ABS has failed again, dash warnings are constant and cannot be turned off. Failed while driving from MO to FL last weekend

Additional Notes:

ABS braking Module and hydraulic control unit on this vehicle has been replaced under warrenty twice (in 2020 & 2022), vehicle now has 59K miles now and ABS has failed again, dash warnings are constant and cannot be turned off. Failed while driving from MO to FL last weekend

Manufacturer: RAM
Mfg Campaign: 11607084
Notice Date: Aug 7, 2024
Recall Date: Aug 7, 2024
Chrysler (fca Us, Llc)
Campaign: 11607138 Other
Aug 7, 2024
Defect Description:

SERVICE BRAKES

Potential Consequences:

The ABS light and stabilizer light stay on along with the chime. It turns the cruise control off. The brake module/ABS/Hydraulic control unit is out and no parts and not going to be made per Ram dealers. This is a known issue with nothing done

Corrective Action:

The ABS light and stabilizer light stay on along with the chime. It turns the cruise control off. The brake module/ABS/Hydraulic control unit is out and no parts and not going to be made per Ram dealers. This is a known issue with nothing done

Additional Notes:

The ABS light and stabilizer light stay on along with the chime. It turns the cruise control off. The brake module/ABS/Hydraulic control unit is out and no parts and not going to be made per Ram dealers. This is a known issue with nothing done

Manufacturer: RAM
Mfg Campaign: 11607138
Notice Date: Aug 7, 2024
Recall Date: Aug 7, 2024
Chrysler (fca Us, Llc)
Campaign: 11606699 Other
Aug 6, 2024
Defect Description:

SERVICE BRAKES

Potential Consequences:

ABS and Traction control lights illuminated at 38000 miles. Cruise control no longer functions either. Diagnostic scan indicates code C0020-01.

Corrective Action:

ABS and Traction control lights illuminated at 38000 miles. Cruise control no longer functions either. Diagnostic scan indicates code C0020-01.

Additional Notes:

ABS and Traction control lights illuminated at 38000 miles. Cruise control no longer functions either. Diagnostic scan indicates code C0020-01.

Manufacturer: RAM
Mfg Campaign: 11606699
Notice Date: Aug 6, 2024
Recall Date: Aug 6, 2024
Chrysler (fca Us, Llc)
Campaign: 11606786 Other
Aug 6, 2024
Defect Description:

WHEELS

Potential Consequences:

The contact owns a 2018 Ram 2500. The contact stated that while driving at approximately 40 MPH, the front passenger's wheel detached from The vehicle and was pulled into the ditch where the the suds were replaced. The vehicle was taken to a dealer where it was diagnosed that the failure could not be replicated. The manufacturer was notified of the failure. The failure mileage was approximately 128,000.

Corrective Action:

The contact owns a 2018 Ram 2500. The contact stated that while driving at approximately 40 MPH, the front passenger's wheel detached from The vehicle and was pulled into the ditch where the the suds were replaced. The vehicle was taken to a dealer where it was diagnosed that the failure could not be replicated. The manufacturer was notified of the failure. The failure mileage was approximately 128,000.

Additional Notes:

The contact owns a 2018 Ram 2500. The contact stated that while driving at approximately 40 MPH, the front passenger's wheel detached from The vehicle and was pulled into the ditch where the the suds were replaced. The vehicle was taken to a dealer where it was diagnosed that the failure could not be replicated. The manufacturer was notified of the failure. The failure mileage was approximately 128,000.

Manufacturer: RAM
Mfg Campaign: 11606786
Notice Date: Aug 6, 2024
Recall Date: Aug 6, 2024
Chrysler (fca Us, Llc)
Campaign: 11606664 Other
Aug 5, 2024
Defect Description:

SERVICE BRAKES

Potential Consequences:

Abs light and traction control light continue to turn on and when they light up my cruise control stops working

Corrective Action:

Abs light and traction control light continue to turn on and when they light up my cruise control stops working

Additional Notes:

Abs light and traction control light continue to turn on and when they light up my cruise control stops working

Manufacturer: RAM
Mfg Campaign: 11606664
Notice Date: Aug 5, 2024
Recall Date: Aug 5, 2024
Chrysler (fca Us, Llc)
Campaign: 11606664 Other
Aug 5, 2024
Defect Description:

ELECTRICAL SYSTEM

Potential Consequences:

Abs light and traction control light continue to turn on and when they light up my cruise control stops working

Corrective Action:

Abs light and traction control light continue to turn on and when they light up my cruise control stops working

Additional Notes:

Abs light and traction control light continue to turn on and when they light up my cruise control stops working

Manufacturer: RAM
Mfg Campaign: 11606664
Notice Date: Aug 5, 2024
Recall Date: Aug 5, 2024
Chrysler (fca Us, Llc)
Campaign: 11606664 Other
Aug 5, 2024
Defect Description:

VEHICLE SPEED CONTROL

Potential Consequences:

Abs light and traction control light continue to turn on and when they light up my cruise control stops working

Corrective Action:

Abs light and traction control light continue to turn on and when they light up my cruise control stops working

Additional Notes:

Abs light and traction control light continue to turn on and when they light up my cruise control stops working

Manufacturer: RAM
Mfg Campaign: 11606664
Notice Date: Aug 5, 2024
Recall Date: Aug 5, 2024
Chrysler (fca Us, Llc)
Campaign: 11606323 Other
Aug 4, 2024
Defect Description:

SERVICE BRAKES

Potential Consequences:

Service electronic braking system and ABS light comes on and chimes repeatedly every time I drive the vehicle. This needs to be recalled as it is a chronic issue affecting thousands of trucks and owners.

Corrective Action:

Service electronic braking system and ABS light comes on and chimes repeatedly every time I drive the vehicle. This needs to be recalled as it is a chronic issue affecting thousands of trucks and owners.

Additional Notes:

Service electronic braking system and ABS light comes on and chimes repeatedly every time I drive the vehicle. This needs to be recalled as it is a chronic issue affecting thousands of trucks and owners.

Manufacturer: RAM
Mfg Campaign: 11606323
Notice Date: Aug 4, 2024
Recall Date: Aug 4, 2024
Chrysler (fca Us, Llc)
Campaign: 11605818 Other
Aug 1, 2024
Defect Description:

SERVICE BRAKES

Potential Consequences:

Over the course of 30+ days the ABS indicator light would appear intermittently. We took our vehicle to a local mechanic. The code was run, and it was determined it was code number C0020-01 ABS PUMP MOTOR CONTROL ELECTRIC FAILURE, which recommended we replace the hydraulic control unit. The repair was not completed, and we contacted the local dealership to file and RO. It’s not a warranty repair. They suggested calling Chrysler directly who admitted lots of customers are calling for this issue; however, it’s not a recall repair at this point. This issue is causing failed ABS patterns during weather conditions or faults while the light is active. It’s a safety issue and could cause rollover on a vehicle that is already large and has higher potential for this issue.

Corrective Action:

Over the course of 30+ days the ABS indicator light would appear intermittently. We took our vehicle to a local mechanic. The code was run, and it was determined it was code number C0020-01 ABS PUMP MOTOR CONTROL ELECTRIC FAILURE, which recommended we replace the hydraulic control unit. The repair was not completed, and we contacted the local dealership to file and RO. It’s not a warranty repair. They suggested calling Chrysler directly who admitted lots of customers are calling for this issue; however, it’s not a recall repair at this point. This issue is causing failed ABS patterns during weather conditions or faults while the light is active. It’s a safety issue and could cause rollover on a vehicle that is already large and has higher potential for this issue.

Additional Notes:

Over the course of 30+ days the ABS indicator light would appear intermittently. We took our vehicle to a local mechanic. The code was run, and it was determined it was code number C0020-01 ABS PUMP MOTOR CONTROL ELECTRIC FAILURE, which recommended we replace the hydraulic control unit. The repair was not completed, and we contacted the local dealership to file and RO. It’s not a warranty repair. They suggested calling Chrysler directly who admitted lots of customers are calling for this issue; however, it’s not a recall repair at this point. This issue is causing failed ABS patterns during weather conditions or faults while the light is active. It’s a safety issue and could cause rollover on a vehicle that is already large and has higher potential for this issue.

Manufacturer: RAM
Mfg Campaign: 11605818
Notice Date: Aug 1, 2024
Recall Date: Aug 1, 2024
Chrysler (fca Us, Llc)
Campaign: 11605905 Other
Aug 1, 2024
Defect Description:

SERVICE BRAKES

Potential Consequences:

Warning message and chimes indicating ABS service required. This is an indication the HCU is working incorrectly or failed which results in ABS brakes, cruise control, and 4x4 function loss. This is a known safety issue and should require a recall.

Corrective Action:

Warning message and chimes indicating ABS service required. This is an indication the HCU is working incorrectly or failed which results in ABS brakes, cruise control, and 4x4 function loss. This is a known safety issue and should require a recall.

Additional Notes:

Warning message and chimes indicating ABS service required. This is an indication the HCU is working incorrectly or failed which results in ABS brakes, cruise control, and 4x4 function loss. This is a known safety issue and should require a recall.

Manufacturer: RAM
Mfg Campaign: 11605905
Notice Date: Aug 1, 2024
Recall Date: Aug 1, 2024

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