RAM 2500 2018

Complete listing of complaints and recalls for this vehicle

3.1K
Complaints
12
Recalls

Complaints & Recalls

3.1K Complaints 12 Recalls

Official Safety Recalls - Important!

12 Recalls

These are official manufacturer recalls ordered by NHTSA for safety defects. If you own this vehicle, contact your dealer immediately for free repairs.

Chrysler (fca Us, Llc)
NHTSA Campaign: 25V010000 SAFETY RECALL
6.1K Vehicles Affected
Recall Date: Jan 16, 2025
Safety Issue:

Chrysler (FCA US, LLC) is recalling certain 2016-2019 Ram 3500, Ram 1500, 2016-2020 Ram 2500, and 2016 Ram 3500 Cab Chassis vehicles. The right and left side curtain air bag inflators may rupture due to a manufacturing defect.

Potential Risk:
An inflator rupture may result in sharp metal fragments striking occupants, resulting in injury.
FREE Recall Solution:
Dealers will replace one or both side curtain air bags, as necessary, free of charge. Owner notification letters were mailed February 13, 2025. Owners may contact FCA customer service at 1-800-853-1403. FCA's numbers for this recall are 05C, 09C, and 10C.
Additional Details:

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153) or go to nhtsa.gov.

Action Required: Contact your local RAM dealer to schedule your FREE recall repair.
Manufacturer: RAM
Mfg Campaign: 05C, 09C, 10C
Notice Date: Feb 13, 2025
Recall Date: Jan 16, 2025
Chrysler (fca Us, Llc)
NHTSA Campaign: 24V896000 SAFETY RECALL
317.6K Vehicles Affected
Recall Date: Nov 27, 2024
Safety Issue:

Chrysler (FCA US, LLC) is recalling certain 2017-2018 Ram 2500 Pickup, Ram 3500 Pickup, 3500 Cab Chassis, 4500 and 5500 Cab Chassis vehicles. The hydraulic control unit (HCU) may fail, which can cause the anti-lock brake (ABS), electronic stability control (ESC), and traction control systems to fail.

Potential Risk:
A loss of anti-lock brakes, electronic stability control, or traction control can increase the risk of a crash.
FREE Recall Solution:
Dealers will replace the brake HCU, free of charge. Interim notification letters, notifying owners of the safety risk, were mailed January 9, 2025. Some owner notification letters were mailed January 9, 2025. The remaining owner notification letters will be mailed at a future date. Owners may contact FCA customer service at 1-800-853-1403. FCA's number for this recall is C4B.
Additional Details:

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153) or go to nhtsa.gov.

Action Required: Contact your local RAM dealer to schedule your FREE recall repair.
Manufacturer: RAM
Mfg Campaign: C4B
Notice Date: Jan 9, 2025
Recall Date: Nov 27, 2024
Chrysler (fca Us Llc)
NHTSA Campaign: 19V347000 SAFETY RECALL
1.1M Vehicles Affected
Recall Date: May 9, 2019
Safety Issue:

Chrysler (FCA US LLC) is recalling certain 2015-2017 Ram 1500, 2500 and 3500 pickup trucks equipped with an 8 foot bed and a power locking tailgate. Chrysler is also recalling all 2013-2014 and 2018 Ram 1500, 2500 and 3500 pickup trucks built before April 1, 2018 with a 6 or 8 foot bed and a power locking tailgate. On August 29, 2019 Chrysler expanded the recall to include an additional 693,128 model year 2013-2014 Ram 1500, 2500 and 3500 pickup trucks. The tailgate actuator limiter tab may fracture and cause the tailgate to unlatch and open while driving.

Potential Risk:
If the tailgate opens while the vehicle is being driven, cargo may fall out the vehicle and create a road hazard, increasing the risk of crash.
FREE Recall Solution:
Chrysler will notify owners, and dealers will repair the tailgate latch, free of charge. The recall began May 23, 2019. Chrysler is expected to notify owners of the expanded population on October 18, 2019. Owners may contact FCA US customer service at 1-800-853-1403. FCA US's number for this recall is V44. Note: 2015-2017 MY Ram 1500 pickup trucks with truck beds other than 8 foot, are currently covered under NHTSA recall 18V-486 for this issue.
Additional Details:

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.

Action Required: Contact your local RAM dealer to schedule your FREE recall repair.
Manufacturer: RAM
Mfg Campaign: V44
Notice Date: May 23, 2019
Recall Date: May 9, 2019
Chrysler (fca Us Llc)
NHTSA Campaign: 19V021000 SAFETY RECALL
795.6K Vehicles Affected
Recall Date: Jan 25, 2019
Safety Issue:

Chrysler (FCA US LLC) is recalling certain 2013-2018 Ram 3500 and 2014-2018 Ram 3500 Chassis Cab and Ram 2500 vehicles. The outboard steering linkage jam nut may loosen, allowing one end of the drag link to separate.

Potential Risk:
A drag link separation can cause a loss of steering control, increasing the risk of crash.
FREE Recall Solution:
Chrysler will notify owners, and dealers will check the steering linkage jam nut tightness, replacing the drag link assembly or welding the nut to the adjuster sleeve, free of charge. The recall began March 22, 2019. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is V06.
Additional Details:

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.

Action Required: Contact your local RAM dealer to schedule your FREE recall repair.
Manufacturer: RAM
Mfg Campaign: V06
Notice Date: Mar 22, 2019
Recall Date: Jan 25, 2019
Streetcar Orv Llc
NHTSA Campaign: 18E096000 SAFETY RECALL
847 Vehicles Affected
Recall Date: Oct 16, 2018
Safety Issue:

Streetcar ORV LLC (Streetcar) is recalling certain American Expedition Vehicles (AEV) 3" Dualsport aftermarket suspension kits, part numbers N0436000 and N0436001, sold for installation on 2013-2018 RAM 2500 and 3500HD trucks. Improper installation and machining of the original equipment steering knuckle may weaken the joint between the steering drag link and knuckle.

Potential Risk:
The weakened connection may result in a fractured steering drag link, causing a loss of steering and increasing the risk of a crash.
FREE Recall Solution:
Streetcar will notify owners and dealers will inspect and install a new steering knuckle, free of charge. The recall began December 3, 2018. Owners may contact AEV customer service at 1-248-926-0256, extension 500.
Additional Details:

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.

Action Required: Contact your local RAM dealer to schedule your FREE recall repair.
Manufacturer: RAM
Notice Date: Dec 3, 2018
Recall Date: Oct 16, 2018
Chrysler (fca Us Llc)
NHTSA Campaign: 18V398000 SAFETY RECALL
1.8K Vehicles Affected
Recall Date: Jun 14, 2018
Safety Issue:

Chrysler (FCA US LLC) is recalling certain 2018 Dodge Journey and RAM 1500, 2500, and 3500 vehicles. The backup camera may experience a loss of image display while backing up. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 111, "Rearview Mirrors."

Potential Risk:
A loss of image in the rearview camera while backing up can increase the risk of a crash.
FREE Recall Solution:
Chrysler will notify owners, and dealers will replace the rearview mirror, free of charge. The recall began August 2, 2018. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is U56.
Additional Details:

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.

Action Required: Contact your local RAM dealer to schedule your FREE recall repair.
Manufacturer: RAM
Mfg Campaign: U56
Notice Date: Aug 2, 2018
Recall Date: Jun 14, 2018
Chrysler (fca Us Llc)
NHTSA Campaign: 18V332000 SAFETY RECALL
4.8M Vehicles Affected
Recall Date: May 17, 2018
Safety Issue:

Chrysler (FCA US LLC) is recalling certain 2014-2018 Dodge Journey, Charger and Durango, RAM 2500, 3500, 3500 Cab Chassis (more than 10,000lb), 4500 Cab Chassis and 5500 Cab Chassis, Jeep Cherokee and Grand Cherokee and Chrysler 300, 2014-2019 RAM 1500, 2015-2018 Dodge Challenger, 2015-2017 Chrysler 200, 2016-2018 RAM 3500 Cab Chassis (less than 10,000 lb), 2017-2018 Chrysler Pacifica and 2018 Jeep Wrangler vehicles. These vehicles are being recalled to address a defect that could prevent the cruise control system from disengaging. If, when using cruise control, there is a short circuit within the vehicle's wiring, the driver may not be able to shut off the cruise control either by depressing the brake pedal or manually turning the system off once it has been engaged, resulting in either the vehicle maintaining its current speed or possibly accelerating.

Potential Risk:
If the vehicle maintains its speed or accelerates despite attempts to deactivate the cruise control, there would be an increased risk of a crash.
FREE Recall Solution:
Chrysler will notify owners, and dealers will inspect the software, and perform a software flash on the engine or powertrain control module, free of charge. The recall began June 4, 2018. Owners may contact Chrysler customer service at 1-800-853-1403. Note: Owners are advised to stop using cruise control until the software update has been performed. In the event that cruise control cannot be disengaged while driving, owners should firmly and steadily apply the brakes and shift the transmission to neutral, placing the vehicle in park once it has stopped.
Additional Details:

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.

Action Required: Contact your local RAM dealer to schedule your FREE recall repair.
Manufacturer: RAM
Mfg Campaign: U49,U59-U65,U68,U73
Notice Date: Jun 4, 2018
Recall Date: May 17, 2018
Chrysler (fca Us Llc)
NHTSA Campaign: 18V100000 SAFETY RECALL
180.5K Vehicles Affected
Recall Date: Feb 8, 2018
Safety Issue:

Chrysler (FCA US LLC) is recalling certain 2017-2018 RAM 1500, 2500, 3500, 3500 Cab Chassis, 4500 Cab Chassis, and 5500 Cab Chassis vehicles, all equipped with a column shifter. Pushing the brake pedal for prolonged periods when the vehicle is running and in PARK may cause the Brake Transmission Shift Interlock (BTSI) pin to stick in the open position. With the pin in the open position, the transmission can be shifted out of PARK into any gear without pushing the brake pedal or having the key in the ignition.

Potential Risk:
Being able to shift the transmission without pushing the brake pedal and/or without a key in the ignition can increase the risk of an unintended vehicle rollaway that may result in personal injury or a crash.
FREE Recall Solution:
Chrysler will notify owners and dealers will update the Body Control Module software. Dealers will also test the BTSI operation, replacing the solenoid as necessary. The recall began February 26, 2018. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is U11.
Additional Details:

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.

Action Required: Contact your local RAM dealer to schedule your FREE recall repair.
Manufacturer: RAM
Mfg Campaign: U11
Notice Date: Feb 26, 2018
Recall Date: Feb 8, 2018
Chrysler (fca Us Llc)
NHTSA Campaign: 17V824000 SAFETY RECALL
61.8K Vehicles Affected
Recall Date: Dec 21, 2017
Safety Issue:

Chrysler (FCA US LLC) is recalling various Dodge, Chrysler, and RAM vehicles equipped with Kidde Plastic-Handle or Push Button 'Pindicator' Fire Extinguishers. A list of the affected trailer models is available at: https://static.nhtsa.gov/odi/rcl/2017/RMISC-17V824-0103.pdf. These extinguishers may become clogged, preventing the extinguisher from discharging as expected or requiring excessive force to activate the extinguisher. Additionally, in certain models, the nozzle may detach from the valve assembly with enough force that it could cause injury and also render the product inoperable. For a full list of the affected fire extinguisher models visit: https://static.nhtsa.gov/odi/rcl/2017/RMISC-17E062-5427.pdf

Potential Risk:
If the fire extinguisher does not function properly, it can increase the risk of injury in the event of a fire.
FREE Recall Solution:
Chrysler will notify owners instructing them to contact Kidde for a replacement fire extinguisher, free of charge. The recall began February 14, 2018. Owners may contact Chrysler customer service at 1-800-853-1403 or Kidde customer service service toll-free at 1-855-262-3540, or online at www.kidde.com and click on "Product Safety Recall" for more information. Chrysler's number for this recall is T82.
Additional Details:

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.

Action Required: Contact your local RAM dealer to schedule your FREE recall repair.
Manufacturer: RAM
Mfg Campaign: T82
Notice Date: Feb 14, 2018
Recall Date: Dec 21, 2017

Consumer Complaints

3.1K Complaints
Chrysler (fca Us, Llc)
Campaign: 11389366 Other
Jan 22, 2021
Defect Description:

AIR BAGS

Potential Consequences:

WHEN I AM DRIVING I WILL RANDOMLY GET A WARNING "SERVICE AIRBAG SYSTEM" AND THEN IT WILL TURN OFF RANDOMLY. AFTER DOING SOME RESEARCH AND SPEAKING TO A DEALERSHIP THIS IS A KNOWN ISSUES WITH THE WIRING UNDER THE SEAT. THE DEALER DIDN'T KNOW IF THE AIRBAGS WOULD STILL WORK WHEN THE WARNING WAS PRESENT.

Corrective Action:

WHEN I AM DRIVING I WILL RANDOMLY GET A WARNING "SERVICE AIRBAG SYSTEM" AND THEN IT WILL TURN OFF RANDOMLY. AFTER DOING SOME RESEARCH AND SPEAKING TO A DEALERSHIP THIS IS A KNOWN ISSUES WITH THE WIRING UNDER THE SEAT. THE DEALER DIDN'T KNOW IF THE AIRBAGS WOULD STILL WORK WHEN THE WARNING WAS PRESENT.

Additional Notes:

WHEN I AM DRIVING I WILL RANDOMLY GET A WARNING "SERVICE AIRBAG SYSTEM" AND THEN IT WILL TURN OFF RANDOMLY. AFTER DOING SOME RESEARCH AND SPEAKING TO A DEALERSHIP THIS IS A KNOWN ISSUES WITH THE WIRING UNDER THE SEAT. THE DEALER DIDN'T KNOW IF THE AIRBAGS WOULD STILL WORK WHEN THE WARNING WAS PRESENT.

Manufacturer: RAM
Mfg Campaign: 11389366
Notice Date: Jan 22, 2021
Recall Date: Jan 22, 2021
Chrysler (fca Us, Llc)
Campaign: 11386079 Other
Jan 2, 2021
Defect Description:

STEERING

Potential Consequences:

I PURCHASED THE TRUCKS USED FROM A DEALERSHIP RICK HENDRICK IN FAYETTEVILLE, NC. IN MARCH OF 2019. IT ONLY HAD 20,000 MILES ON IT. ISSUE ONE WAS THEY SOLD IT TO ME WITH PARTS THAT VOID WARRANTY PER CHRYSLER AND THIS WAS NOT DISCLOSED UP FRONT. MAIN PROBLEM I HAD TO THREATEN TO SUE IN ORDER TO GET MONEY BACK TO GET TIRES WITH THE CORRECT CLASS RATING AS I COULD NOT TOW WITH IT. NEXT ISSUE WAS THEY WOULD NOT WARRANTY BAD WHEEL BEARING OR BREAKS AT 37000 MILES WHICH PER THEM WAS DUE TO A LIFT KIT. THERE IS NO LIFT KIT ON THE TRUCK BUT SOMEONE INSTALL A LEVELING KIT. DODGE ALSO PERFORMED A WARRANTY RECALL ON THE TRUCK AFTER IT WAS PURCHASE WHICH IS THE D TRUCK DRAG LINK. IT HAS SINCE COME UNDONE AND THERE IS NO CORRECT FIX FOR THIS OR SOLUTION TO THIS PROBLEM. NO ONE ELSE WILL TOUCH THE ISSUE OR RESOLVE IT WHEN CHECKING ALIGNMENT. NOW MY STEERING WHEEL IS WAY OFF BY ROUGHLY 30 DEGREE FROM CENTER AND THE TRUCK IS HARD TO DRIVE ON HIGHWAY. I HAVE TAKEN IT IN TO HAVE DODGE REDO THIS WORK AND NOW THEY REFUSE TO DO IT AND WANT ME TO GO FOR A WEEK WITHOUT MY TRUCK WHICH I CAN NOT DO WHILE THEY INVESTIGATE AND FIGURE OUR WHAT NEEDS TO BE DONE. CURRENTLY THEY ARE NOT OFFERING ME ANOTHER VEHICLE TO DRIVE. I'VE TAKEN THE TRUCK TO OTHER AUTO REPAIR PLACE AND NO ONE WILL WORK ON THIS DUE TO RECALL. DODGE HAS TO DO THIS AND MAKE IT RIGHT ITS NOT MY FAULT AND THE TRUCK IS NOT SAFE TO DRIVE BUT I HAVE NO CHOICE AS I HAVE NOTHING ELSE TO DRIVE FOR WORK. IN SHORT THE STEERING IS VERY LOSE AND IF THIS D LINK COMES ANY LOSER IT COULD CAUSE THE TRUCK TO CRASH AND ME TO LOSE CONTROL WITH OUT ME DOING ANYTHING BUT DRIVING NORMAL ON HIGHWAY. PLEASE HELP WHAT CHRYSLER AND DODGE ARE DOING TO BE IS WRONG. I JUST WANT MY TRUCK TO WORK RIGHT ITS ONLY A 2018 AND I HAVE PAID GOOD MONEY FOR EVERYTHING TO GET CORRECT AND IT STILL IS NOT. YOU CAN PULL EVERYTHING ON TRUCK IN CAR FACT REPORTS.

Corrective Action:

I PURCHASED THE TRUCKS USED FROM A DEALERSHIP RICK HENDRICK IN FAYETTEVILLE, NC. IN MARCH OF 2019. IT ONLY HAD 20,000 MILES ON IT. ISSUE ONE WAS THEY SOLD IT TO ME WITH PARTS THAT VOID WARRANTY PER CHRYSLER AND THIS WAS NOT DISCLOSED UP FRONT. MAIN PROBLEM I HAD TO THREATEN TO SUE IN ORDER TO GET MONEY BACK TO GET TIRES WITH THE CORRECT CLASS RATING AS I COULD NOT TOW WITH IT. NEXT ISSUE WAS THEY WOULD NOT WARRANTY BAD WHEEL BEARING OR BREAKS AT 37000 MILES WHICH PER THEM WAS DUE TO A LIFT KIT. THERE IS NO LIFT KIT ON THE TRUCK BUT SOMEONE INSTALL A LEVELING KIT. DODGE ALSO PERFORMED A WARRANTY RECALL ON THE TRUCK AFTER IT WAS PURCHASE WHICH IS THE D TRUCK DRAG LINK. IT HAS SINCE COME UNDONE AND THERE IS NO CORRECT FIX FOR THIS OR SOLUTION TO THIS PROBLEM. NO ONE ELSE WILL TOUCH THE ISSUE OR RESOLVE IT WHEN CHECKING ALIGNMENT. NOW MY STEERING WHEEL IS WAY OFF BY ROUGHLY 30 DEGREE FROM CENTER AND THE TRUCK IS HARD TO DRIVE ON HIGHWAY. I HAVE TAKEN IT IN TO HAVE DODGE REDO THIS WORK AND NOW THEY REFUSE TO DO IT AND WANT ME TO GO FOR A WEEK WITHOUT MY TRUCK WHICH I CAN NOT DO WHILE THEY INVESTIGATE AND FIGURE OUR WHAT NEEDS TO BE DONE. CURRENTLY THEY ARE NOT OFFERING ME ANOTHER VEHICLE TO DRIVE. I'VE TAKEN THE TRUCK TO OTHER AUTO REPAIR PLACE AND NO ONE WILL WORK ON THIS DUE TO RECALL. DODGE HAS TO DO THIS AND MAKE IT RIGHT ITS NOT MY FAULT AND THE TRUCK IS NOT SAFE TO DRIVE BUT I HAVE NO CHOICE AS I HAVE NOTHING ELSE TO DRIVE FOR WORK. IN SHORT THE STEERING IS VERY LOSE AND IF THIS D LINK COMES ANY LOSER IT COULD CAUSE THE TRUCK TO CRASH AND ME TO LOSE CONTROL WITH OUT ME DOING ANYTHING BUT DRIVING NORMAL ON HIGHWAY. PLEASE HELP WHAT CHRYSLER AND DODGE ARE DOING TO BE IS WRONG. I JUST WANT MY TRUCK TO WORK RIGHT ITS ONLY A 2018 AND I HAVE PAID GOOD MONEY FOR EVERYTHING TO GET CORRECT AND IT STILL IS NOT. YOU CAN PULL EVERYTHING ON TRUCK IN CAR FACT REPORTS.

Additional Notes:

I PURCHASED THE TRUCKS USED FROM A DEALERSHIP RICK HENDRICK IN FAYETTEVILLE, NC. IN MARCH OF 2019. IT ONLY HAD 20,000 MILES ON IT. ISSUE ONE WAS THEY SOLD IT TO ME WITH PARTS THAT VOID WARRANTY PER CHRYSLER AND THIS WAS NOT DISCLOSED UP FRONT. MAIN PROBLEM I HAD TO THREATEN TO SUE IN ORDER TO GET MONEY BACK TO GET TIRES WITH THE CORRECT CLASS RATING AS I COULD NOT TOW WITH IT. NEXT ISSUE WAS THEY WOULD NOT WARRANTY BAD WHEEL BEARING OR BREAKS AT 37000 MILES WHICH PER THEM WAS DUE TO A LIFT KIT. THERE IS NO LIFT KIT ON THE TRUCK BUT SOMEONE INSTALL A LEVELING KIT. DODGE ALSO PERFORMED A WARRANTY RECALL ON THE TRUCK AFTER IT WAS PURCHASE WHICH IS THE D TRUCK DRAG LINK. IT HAS SINCE COME UNDONE AND THERE IS NO CORRECT FIX FOR THIS OR SOLUTION TO THIS PROBLEM. NO ONE ELSE WILL TOUCH THE ISSUE OR RESOLVE IT WHEN CHECKING ALIGNMENT. NOW MY STEERING WHEEL IS WAY OFF BY ROUGHLY 30 DEGREE FROM CENTER AND THE TRUCK IS HARD TO DRIVE ON HIGHWAY. I HAVE TAKEN IT IN TO HAVE DODGE REDO THIS WORK AND NOW THEY REFUSE TO DO IT AND WANT ME TO GO FOR A WEEK WITHOUT MY TRUCK WHICH I CAN NOT DO WHILE THEY INVESTIGATE AND FIGURE OUR WHAT NEEDS TO BE DONE. CURRENTLY THEY ARE NOT OFFERING ME ANOTHER VEHICLE TO DRIVE. I'VE TAKEN THE TRUCK TO OTHER AUTO REPAIR PLACE AND NO ONE WILL WORK ON THIS DUE TO RECALL. DODGE HAS TO DO THIS AND MAKE IT RIGHT ITS NOT MY FAULT AND THE TRUCK IS NOT SAFE TO DRIVE BUT I HAVE NO CHOICE AS I HAVE NOTHING ELSE TO DRIVE FOR WORK. IN SHORT THE STEERING IS VERY LOSE AND IF THIS D LINK COMES ANY LOSER IT COULD CAUSE THE TRUCK TO CRASH AND ME TO LOSE CONTROL WITH OUT ME DOING ANYTHING BUT DRIVING NORMAL ON HIGHWAY. PLEASE HELP WHAT CHRYSLER AND DODGE ARE DOING TO BE IS WRONG. I JUST WANT MY TRUCK TO WORK RIGHT ITS ONLY A 2018 AND I HAVE PAID GOOD MONEY FOR EVERYTHING TO GET CORRECT AND IT STILL IS NOT. YOU CAN PULL EVERYTHING ON TRUCK IN CAR FACT REPORTS.

Manufacturer: RAM
Mfg Campaign: 11386079
Notice Date: Jan 2, 2021
Recall Date: Jan 2, 2021
Chrysler (fca Us, Llc)
Campaign: 11386079 Other
Jan 2, 2021
Defect Description:

SUSPENSION

Potential Consequences:

I PURCHASED THE TRUCKS USED FROM A DEALERSHIP RICK HENDRICK IN FAYETTEVILLE, NC. IN MARCH OF 2019. IT ONLY HAD 20,000 MILES ON IT. ISSUE ONE WAS THEY SOLD IT TO ME WITH PARTS THAT VOID WARRANTY PER CHRYSLER AND THIS WAS NOT DISCLOSED UP FRONT. MAIN PROBLEM I HAD TO THREATEN TO SUE IN ORDER TO GET MONEY BACK TO GET TIRES WITH THE CORRECT CLASS RATING AS I COULD NOT TOW WITH IT. NEXT ISSUE WAS THEY WOULD NOT WARRANTY BAD WHEEL BEARING OR BREAKS AT 37000 MILES WHICH PER THEM WAS DUE TO A LIFT KIT. THERE IS NO LIFT KIT ON THE TRUCK BUT SOMEONE INSTALL A LEVELING KIT. DODGE ALSO PERFORMED A WARRANTY RECALL ON THE TRUCK AFTER IT WAS PURCHASE WHICH IS THE D TRUCK DRAG LINK. IT HAS SINCE COME UNDONE AND THERE IS NO CORRECT FIX FOR THIS OR SOLUTION TO THIS PROBLEM. NO ONE ELSE WILL TOUCH THE ISSUE OR RESOLVE IT WHEN CHECKING ALIGNMENT. NOW MY STEERING WHEEL IS WAY OFF BY ROUGHLY 30 DEGREE FROM CENTER AND THE TRUCK IS HARD TO DRIVE ON HIGHWAY. I HAVE TAKEN IT IN TO HAVE DODGE REDO THIS WORK AND NOW THEY REFUSE TO DO IT AND WANT ME TO GO FOR A WEEK WITHOUT MY TRUCK WHICH I CAN NOT DO WHILE THEY INVESTIGATE AND FIGURE OUR WHAT NEEDS TO BE DONE. CURRENTLY THEY ARE NOT OFFERING ME ANOTHER VEHICLE TO DRIVE. I'VE TAKEN THE TRUCK TO OTHER AUTO REPAIR PLACE AND NO ONE WILL WORK ON THIS DUE TO RECALL. DODGE HAS TO DO THIS AND MAKE IT RIGHT ITS NOT MY FAULT AND THE TRUCK IS NOT SAFE TO DRIVE BUT I HAVE NO CHOICE AS I HAVE NOTHING ELSE TO DRIVE FOR WORK. IN SHORT THE STEERING IS VERY LOSE AND IF THIS D LINK COMES ANY LOSER IT COULD CAUSE THE TRUCK TO CRASH AND ME TO LOSE CONTROL WITH OUT ME DOING ANYTHING BUT DRIVING NORMAL ON HIGHWAY. PLEASE HELP WHAT CHRYSLER AND DODGE ARE DOING TO BE IS WRONG. I JUST WANT MY TRUCK TO WORK RIGHT ITS ONLY A 2018 AND I HAVE PAID GOOD MONEY FOR EVERYTHING TO GET CORRECT AND IT STILL IS NOT. YOU CAN PULL EVERYTHING ON TRUCK IN CAR FACT REPORTS.

Corrective Action:

I PURCHASED THE TRUCKS USED FROM A DEALERSHIP RICK HENDRICK IN FAYETTEVILLE, NC. IN MARCH OF 2019. IT ONLY HAD 20,000 MILES ON IT. ISSUE ONE WAS THEY SOLD IT TO ME WITH PARTS THAT VOID WARRANTY PER CHRYSLER AND THIS WAS NOT DISCLOSED UP FRONT. MAIN PROBLEM I HAD TO THREATEN TO SUE IN ORDER TO GET MONEY BACK TO GET TIRES WITH THE CORRECT CLASS RATING AS I COULD NOT TOW WITH IT. NEXT ISSUE WAS THEY WOULD NOT WARRANTY BAD WHEEL BEARING OR BREAKS AT 37000 MILES WHICH PER THEM WAS DUE TO A LIFT KIT. THERE IS NO LIFT KIT ON THE TRUCK BUT SOMEONE INSTALL A LEVELING KIT. DODGE ALSO PERFORMED A WARRANTY RECALL ON THE TRUCK AFTER IT WAS PURCHASE WHICH IS THE D TRUCK DRAG LINK. IT HAS SINCE COME UNDONE AND THERE IS NO CORRECT FIX FOR THIS OR SOLUTION TO THIS PROBLEM. NO ONE ELSE WILL TOUCH THE ISSUE OR RESOLVE IT WHEN CHECKING ALIGNMENT. NOW MY STEERING WHEEL IS WAY OFF BY ROUGHLY 30 DEGREE FROM CENTER AND THE TRUCK IS HARD TO DRIVE ON HIGHWAY. I HAVE TAKEN IT IN TO HAVE DODGE REDO THIS WORK AND NOW THEY REFUSE TO DO IT AND WANT ME TO GO FOR A WEEK WITHOUT MY TRUCK WHICH I CAN NOT DO WHILE THEY INVESTIGATE AND FIGURE OUR WHAT NEEDS TO BE DONE. CURRENTLY THEY ARE NOT OFFERING ME ANOTHER VEHICLE TO DRIVE. I'VE TAKEN THE TRUCK TO OTHER AUTO REPAIR PLACE AND NO ONE WILL WORK ON THIS DUE TO RECALL. DODGE HAS TO DO THIS AND MAKE IT RIGHT ITS NOT MY FAULT AND THE TRUCK IS NOT SAFE TO DRIVE BUT I HAVE NO CHOICE AS I HAVE NOTHING ELSE TO DRIVE FOR WORK. IN SHORT THE STEERING IS VERY LOSE AND IF THIS D LINK COMES ANY LOSER IT COULD CAUSE THE TRUCK TO CRASH AND ME TO LOSE CONTROL WITH OUT ME DOING ANYTHING BUT DRIVING NORMAL ON HIGHWAY. PLEASE HELP WHAT CHRYSLER AND DODGE ARE DOING TO BE IS WRONG. I JUST WANT MY TRUCK TO WORK RIGHT ITS ONLY A 2018 AND I HAVE PAID GOOD MONEY FOR EVERYTHING TO GET CORRECT AND IT STILL IS NOT. YOU CAN PULL EVERYTHING ON TRUCK IN CAR FACT REPORTS.

Additional Notes:

I PURCHASED THE TRUCKS USED FROM A DEALERSHIP RICK HENDRICK IN FAYETTEVILLE, NC. IN MARCH OF 2019. IT ONLY HAD 20,000 MILES ON IT. ISSUE ONE WAS THEY SOLD IT TO ME WITH PARTS THAT VOID WARRANTY PER CHRYSLER AND THIS WAS NOT DISCLOSED UP FRONT. MAIN PROBLEM I HAD TO THREATEN TO SUE IN ORDER TO GET MONEY BACK TO GET TIRES WITH THE CORRECT CLASS RATING AS I COULD NOT TOW WITH IT. NEXT ISSUE WAS THEY WOULD NOT WARRANTY BAD WHEEL BEARING OR BREAKS AT 37000 MILES WHICH PER THEM WAS DUE TO A LIFT KIT. THERE IS NO LIFT KIT ON THE TRUCK BUT SOMEONE INSTALL A LEVELING KIT. DODGE ALSO PERFORMED A WARRANTY RECALL ON THE TRUCK AFTER IT WAS PURCHASE WHICH IS THE D TRUCK DRAG LINK. IT HAS SINCE COME UNDONE AND THERE IS NO CORRECT FIX FOR THIS OR SOLUTION TO THIS PROBLEM. NO ONE ELSE WILL TOUCH THE ISSUE OR RESOLVE IT WHEN CHECKING ALIGNMENT. NOW MY STEERING WHEEL IS WAY OFF BY ROUGHLY 30 DEGREE FROM CENTER AND THE TRUCK IS HARD TO DRIVE ON HIGHWAY. I HAVE TAKEN IT IN TO HAVE DODGE REDO THIS WORK AND NOW THEY REFUSE TO DO IT AND WANT ME TO GO FOR A WEEK WITHOUT MY TRUCK WHICH I CAN NOT DO WHILE THEY INVESTIGATE AND FIGURE OUR WHAT NEEDS TO BE DONE. CURRENTLY THEY ARE NOT OFFERING ME ANOTHER VEHICLE TO DRIVE. I'VE TAKEN THE TRUCK TO OTHER AUTO REPAIR PLACE AND NO ONE WILL WORK ON THIS DUE TO RECALL. DODGE HAS TO DO THIS AND MAKE IT RIGHT ITS NOT MY FAULT AND THE TRUCK IS NOT SAFE TO DRIVE BUT I HAVE NO CHOICE AS I HAVE NOTHING ELSE TO DRIVE FOR WORK. IN SHORT THE STEERING IS VERY LOSE AND IF THIS D LINK COMES ANY LOSER IT COULD CAUSE THE TRUCK TO CRASH AND ME TO LOSE CONTROL WITH OUT ME DOING ANYTHING BUT DRIVING NORMAL ON HIGHWAY. PLEASE HELP WHAT CHRYSLER AND DODGE ARE DOING TO BE IS WRONG. I JUST WANT MY TRUCK TO WORK RIGHT ITS ONLY A 2018 AND I HAVE PAID GOOD MONEY FOR EVERYTHING TO GET CORRECT AND IT STILL IS NOT. YOU CAN PULL EVERYTHING ON TRUCK IN CAR FACT REPORTS.

Manufacturer: RAM
Mfg Campaign: 11386079
Notice Date: Jan 2, 2021
Recall Date: Jan 2, 2021
Chrysler (fca Us, Llc)
Campaign: 11386079 Other
Jan 2, 2021
Defect Description:

UNKNOWN OR OTHER

Potential Consequences:

I PURCHASED THE TRUCKS USED FROM A DEALERSHIP RICK HENDRICK IN FAYETTEVILLE, NC. IN MARCH OF 2019. IT ONLY HAD 20,000 MILES ON IT. ISSUE ONE WAS THEY SOLD IT TO ME WITH PARTS THAT VOID WARRANTY PER CHRYSLER AND THIS WAS NOT DISCLOSED UP FRONT. MAIN PROBLEM I HAD TO THREATEN TO SUE IN ORDER TO GET MONEY BACK TO GET TIRES WITH THE CORRECT CLASS RATING AS I COULD NOT TOW WITH IT. NEXT ISSUE WAS THEY WOULD NOT WARRANTY BAD WHEEL BEARING OR BREAKS AT 37000 MILES WHICH PER THEM WAS DUE TO A LIFT KIT. THERE IS NO LIFT KIT ON THE TRUCK BUT SOMEONE INSTALL A LEVELING KIT. DODGE ALSO PERFORMED A WARRANTY RECALL ON THE TRUCK AFTER IT WAS PURCHASE WHICH IS THE D TRUCK DRAG LINK. IT HAS SINCE COME UNDONE AND THERE IS NO CORRECT FIX FOR THIS OR SOLUTION TO THIS PROBLEM. NO ONE ELSE WILL TOUCH THE ISSUE OR RESOLVE IT WHEN CHECKING ALIGNMENT. NOW MY STEERING WHEEL IS WAY OFF BY ROUGHLY 30 DEGREE FROM CENTER AND THE TRUCK IS HARD TO DRIVE ON HIGHWAY. I HAVE TAKEN IT IN TO HAVE DODGE REDO THIS WORK AND NOW THEY REFUSE TO DO IT AND WANT ME TO GO FOR A WEEK WITHOUT MY TRUCK WHICH I CAN NOT DO WHILE THEY INVESTIGATE AND FIGURE OUR WHAT NEEDS TO BE DONE. CURRENTLY THEY ARE NOT OFFERING ME ANOTHER VEHICLE TO DRIVE. I'VE TAKEN THE TRUCK TO OTHER AUTO REPAIR PLACE AND NO ONE WILL WORK ON THIS DUE TO RECALL. DODGE HAS TO DO THIS AND MAKE IT RIGHT ITS NOT MY FAULT AND THE TRUCK IS NOT SAFE TO DRIVE BUT I HAVE NO CHOICE AS I HAVE NOTHING ELSE TO DRIVE FOR WORK. IN SHORT THE STEERING IS VERY LOSE AND IF THIS D LINK COMES ANY LOSER IT COULD CAUSE THE TRUCK TO CRASH AND ME TO LOSE CONTROL WITH OUT ME DOING ANYTHING BUT DRIVING NORMAL ON HIGHWAY. PLEASE HELP WHAT CHRYSLER AND DODGE ARE DOING TO BE IS WRONG. I JUST WANT MY TRUCK TO WORK RIGHT ITS ONLY A 2018 AND I HAVE PAID GOOD MONEY FOR EVERYTHING TO GET CORRECT AND IT STILL IS NOT. YOU CAN PULL EVERYTHING ON TRUCK IN CAR FACT REPORTS.

Corrective Action:

I PURCHASED THE TRUCKS USED FROM A DEALERSHIP RICK HENDRICK IN FAYETTEVILLE, NC. IN MARCH OF 2019. IT ONLY HAD 20,000 MILES ON IT. ISSUE ONE WAS THEY SOLD IT TO ME WITH PARTS THAT VOID WARRANTY PER CHRYSLER AND THIS WAS NOT DISCLOSED UP FRONT. MAIN PROBLEM I HAD TO THREATEN TO SUE IN ORDER TO GET MONEY BACK TO GET TIRES WITH THE CORRECT CLASS RATING AS I COULD NOT TOW WITH IT. NEXT ISSUE WAS THEY WOULD NOT WARRANTY BAD WHEEL BEARING OR BREAKS AT 37000 MILES WHICH PER THEM WAS DUE TO A LIFT KIT. THERE IS NO LIFT KIT ON THE TRUCK BUT SOMEONE INSTALL A LEVELING KIT. DODGE ALSO PERFORMED A WARRANTY RECALL ON THE TRUCK AFTER IT WAS PURCHASE WHICH IS THE D TRUCK DRAG LINK. IT HAS SINCE COME UNDONE AND THERE IS NO CORRECT FIX FOR THIS OR SOLUTION TO THIS PROBLEM. NO ONE ELSE WILL TOUCH THE ISSUE OR RESOLVE IT WHEN CHECKING ALIGNMENT. NOW MY STEERING WHEEL IS WAY OFF BY ROUGHLY 30 DEGREE FROM CENTER AND THE TRUCK IS HARD TO DRIVE ON HIGHWAY. I HAVE TAKEN IT IN TO HAVE DODGE REDO THIS WORK AND NOW THEY REFUSE TO DO IT AND WANT ME TO GO FOR A WEEK WITHOUT MY TRUCK WHICH I CAN NOT DO WHILE THEY INVESTIGATE AND FIGURE OUR WHAT NEEDS TO BE DONE. CURRENTLY THEY ARE NOT OFFERING ME ANOTHER VEHICLE TO DRIVE. I'VE TAKEN THE TRUCK TO OTHER AUTO REPAIR PLACE AND NO ONE WILL WORK ON THIS DUE TO RECALL. DODGE HAS TO DO THIS AND MAKE IT RIGHT ITS NOT MY FAULT AND THE TRUCK IS NOT SAFE TO DRIVE BUT I HAVE NO CHOICE AS I HAVE NOTHING ELSE TO DRIVE FOR WORK. IN SHORT THE STEERING IS VERY LOSE AND IF THIS D LINK COMES ANY LOSER IT COULD CAUSE THE TRUCK TO CRASH AND ME TO LOSE CONTROL WITH OUT ME DOING ANYTHING BUT DRIVING NORMAL ON HIGHWAY. PLEASE HELP WHAT CHRYSLER AND DODGE ARE DOING TO BE IS WRONG. I JUST WANT MY TRUCK TO WORK RIGHT ITS ONLY A 2018 AND I HAVE PAID GOOD MONEY FOR EVERYTHING TO GET CORRECT AND IT STILL IS NOT. YOU CAN PULL EVERYTHING ON TRUCK IN CAR FACT REPORTS.

Additional Notes:

I PURCHASED THE TRUCKS USED FROM A DEALERSHIP RICK HENDRICK IN FAYETTEVILLE, NC. IN MARCH OF 2019. IT ONLY HAD 20,000 MILES ON IT. ISSUE ONE WAS THEY SOLD IT TO ME WITH PARTS THAT VOID WARRANTY PER CHRYSLER AND THIS WAS NOT DISCLOSED UP FRONT. MAIN PROBLEM I HAD TO THREATEN TO SUE IN ORDER TO GET MONEY BACK TO GET TIRES WITH THE CORRECT CLASS RATING AS I COULD NOT TOW WITH IT. NEXT ISSUE WAS THEY WOULD NOT WARRANTY BAD WHEEL BEARING OR BREAKS AT 37000 MILES WHICH PER THEM WAS DUE TO A LIFT KIT. THERE IS NO LIFT KIT ON THE TRUCK BUT SOMEONE INSTALL A LEVELING KIT. DODGE ALSO PERFORMED A WARRANTY RECALL ON THE TRUCK AFTER IT WAS PURCHASE WHICH IS THE D TRUCK DRAG LINK. IT HAS SINCE COME UNDONE AND THERE IS NO CORRECT FIX FOR THIS OR SOLUTION TO THIS PROBLEM. NO ONE ELSE WILL TOUCH THE ISSUE OR RESOLVE IT WHEN CHECKING ALIGNMENT. NOW MY STEERING WHEEL IS WAY OFF BY ROUGHLY 30 DEGREE FROM CENTER AND THE TRUCK IS HARD TO DRIVE ON HIGHWAY. I HAVE TAKEN IT IN TO HAVE DODGE REDO THIS WORK AND NOW THEY REFUSE TO DO IT AND WANT ME TO GO FOR A WEEK WITHOUT MY TRUCK WHICH I CAN NOT DO WHILE THEY INVESTIGATE AND FIGURE OUR WHAT NEEDS TO BE DONE. CURRENTLY THEY ARE NOT OFFERING ME ANOTHER VEHICLE TO DRIVE. I'VE TAKEN THE TRUCK TO OTHER AUTO REPAIR PLACE AND NO ONE WILL WORK ON THIS DUE TO RECALL. DODGE HAS TO DO THIS AND MAKE IT RIGHT ITS NOT MY FAULT AND THE TRUCK IS NOT SAFE TO DRIVE BUT I HAVE NO CHOICE AS I HAVE NOTHING ELSE TO DRIVE FOR WORK. IN SHORT THE STEERING IS VERY LOSE AND IF THIS D LINK COMES ANY LOSER IT COULD CAUSE THE TRUCK TO CRASH AND ME TO LOSE CONTROL WITH OUT ME DOING ANYTHING BUT DRIVING NORMAL ON HIGHWAY. PLEASE HELP WHAT CHRYSLER AND DODGE ARE DOING TO BE IS WRONG. I JUST WANT MY TRUCK TO WORK RIGHT ITS ONLY A 2018 AND I HAVE PAID GOOD MONEY FOR EVERYTHING TO GET CORRECT AND IT STILL IS NOT. YOU CAN PULL EVERYTHING ON TRUCK IN CAR FACT REPORTS.

Manufacturer: RAM
Mfg Campaign: 11386079
Notice Date: Jan 2, 2021
Recall Date: Jan 2, 2021
Chrysler (fca Us, Llc)
Campaign: 11385582 Other
Dec 30, 2020
Defect Description:

STEERING

Potential Consequences:

TL* THE CONTACT OWNS A 2018 RAM 2500. THE CONTACT STATED THAT THE VEHICLE INDEPENDENTLY DRIFTED TO THE RIGHT WITHOUT WARNING, WHILE DRIVING AT VARIOUS SPEEDS. THE CONTACT HAD THE VEHICLE SERVICED TWICE BY AN INDEPENDENT MECHANIC FOR THE FAILURE HOWEVER, THE FAILURE PERSISTED. THE CONTACT THEN RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 19V021000 (STEERING). THE VEHICLE WAS REPAIRED UNDER RECALL BY DAYTONA DODGE CHRYSLER JEEP RAM & FIAT (1450 N TOMOKA FARMS RD SUITE A, DAYTONA BEACH, FL 32124). SOON AFTER THE REPAIR, THE FAILURE RECURRED. THE DEALER WAS CONTACTED AND INFORMED OF THE FAILURE. THE CONTACT WAS INFORMED THAT HE HAD TO PAY A DIAGNOSTIC FEE OUT OF POCKET BEFORE THE VEHICLE COULD BE REPAIRED. THE CONTACT DECLINED THE OFFER AND TOOK THE VEHICLE TO AN INDEPENDENT MECHANIC WHERE THEY INFORMED HIM THAT THE WELDING TO THE SLEEVE ON THE DRAG LINK HAD LOOSENED. THE VEHICLE REMAINED IN THE POSSESSION OF THE INDEPENDENT MECHANIC. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS APPROXIMATELY 6,000.*DT*JB

Corrective Action:

TL* THE CONTACT OWNS A 2018 RAM 2500. THE CONTACT STATED THAT THE VEHICLE INDEPENDENTLY DRIFTED TO THE RIGHT WITHOUT WARNING, WHILE DRIVING AT VARIOUS SPEEDS. THE CONTACT HAD THE VEHICLE SERVICED TWICE BY AN INDEPENDENT MECHANIC FOR THE FAILURE HOWEVER, THE FAILURE PERSISTED. THE CONTACT THEN RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 19V021000 (STEERING). THE VEHICLE WAS REPAIRED UNDER RECALL BY DAYTONA DODGE CHRYSLER JEEP RAM & FIAT (1450 N TOMOKA FARMS RD SUITE A, DAYTONA BEACH, FL 32124). SOON AFTER THE REPAIR, THE FAILURE RECURRED. THE DEALER WAS CONTACTED AND INFORMED OF THE FAILURE. THE CONTACT WAS INFORMED THAT HE HAD TO PAY A DIAGNOSTIC FEE OUT OF POCKET BEFORE THE VEHICLE COULD BE REPAIRED. THE CONTACT DECLINED THE OFFER AND TOOK THE VEHICLE TO AN INDEPENDENT MECHANIC WHERE THEY INFORMED HIM THAT THE WELDING TO THE SLEEVE ON THE DRAG LINK HAD LOOSENED. THE VEHICLE REMAINED IN THE POSSESSION OF THE INDEPENDENT MECHANIC. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS APPROXIMATELY 6,000.*DT*JB

Additional Notes:

TL* THE CONTACT OWNS A 2018 RAM 2500. THE CONTACT STATED THAT THE VEHICLE INDEPENDENTLY DRIFTED TO THE RIGHT WITHOUT WARNING, WHILE DRIVING AT VARIOUS SPEEDS. THE CONTACT HAD THE VEHICLE SERVICED TWICE BY AN INDEPENDENT MECHANIC FOR THE FAILURE HOWEVER, THE FAILURE PERSISTED. THE CONTACT THEN RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 19V021000 (STEERING). THE VEHICLE WAS REPAIRED UNDER RECALL BY DAYTONA DODGE CHRYSLER JEEP RAM & FIAT (1450 N TOMOKA FARMS RD SUITE A, DAYTONA BEACH, FL 32124). SOON AFTER THE REPAIR, THE FAILURE RECURRED. THE DEALER WAS CONTACTED AND INFORMED OF THE FAILURE. THE CONTACT WAS INFORMED THAT HE HAD TO PAY A DIAGNOSTIC FEE OUT OF POCKET BEFORE THE VEHICLE COULD BE REPAIRED. THE CONTACT DECLINED THE OFFER AND TOOK THE VEHICLE TO AN INDEPENDENT MECHANIC WHERE THEY INFORMED HIM THAT THE WELDING TO THE SLEEVE ON THE DRAG LINK HAD LOOSENED. THE VEHICLE REMAINED IN THE POSSESSION OF THE INDEPENDENT MECHANIC. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS APPROXIMATELY 6,000.*DT*JB

Manufacturer: RAM
Mfg Campaign: 11385582
Notice Date: Dec 30, 2020
Recall Date: Dec 30, 2020
Chrysler (fca Us, Llc)
Campaign: 11378374 Other
Dec 7, 2020
Defect Description:

STEERING

Potential Consequences:

TL* THE CONTACT OWNS A 2018 RAM 2500. THE CONTACT STATED THAT AFTER A WHEEL ALIGNMENT WAS PERFORMED ON THE VEHICLE, THE STEERING WHEEL WOULD INDEPENDENTLY VEER TO THE LEFT WHILE DRIVING AT VARIOUS SPEEDS, WITHOUT WARNING. THE CONTACT HAD TAKEN THE VEHICLE TO CERRITOS DODGE CHRYSLER JEEP RAM (18803 STUDEBAKER RD, CERRITOS, CA 90703) WHERE HE WAS INFORMED THAT A JAM-LINK ON THE STEERING NUT HAD LOOSENED. THE NUT WAS TIGHTENED AND ANOTHER WHEEL ALIGNMENT WAS PERFORMED. THE CONTACT THEN TOOK THE VEHICLE TO AN INDEPENDENT MECHANIC WHO INFORMED HIM THAT BOTH JAM LINKS HAD LOOSENED AND BOTH WERE TIGHTENED. THE STEERING FAILURE PERSISTED AND THE VEHICLE WAS TAKEN TO LOS ANGELES CHRYSLER DODGE JEEP RAM (2025 S FIGUEROA ST, LOS ANGELES, CA 90007) WHERE HE WAS THEN INFORMED OF NHTSA CAMPAIGN NUMBER: 19V021000 (STEERING) WHICH WAS LINKED TO THE FAILURE. THE CONTACT STATED THAT PREVIOUS RECORDS SHOWED THAT AN INSPECTION WAS PERFORMED PRIOR AND NO FAILURE WAS FOUND THEREFORE, THE RECALL WAS REMOVED FROM THE VEHICLE. THE DEALER INFORMED THE CONTACT THAT THEY WOULD CONTACT THE MANUFACTURER FOR GUIDANCE ON HOW TO PROCEED. THE VEHICLE WAS NOT YET REPAIRED. THE FAILURE MILEAGE WAS APPROXIMATELY 15,500.*DT*DT *TR*DT *JB

Corrective Action:

TL* THE CONTACT OWNS A 2018 RAM 2500. THE CONTACT STATED THAT AFTER A WHEEL ALIGNMENT WAS PERFORMED ON THE VEHICLE, THE STEERING WHEEL WOULD INDEPENDENTLY VEER TO THE LEFT WHILE DRIVING AT VARIOUS SPEEDS, WITHOUT WARNING. THE CONTACT HAD TAKEN THE VEHICLE TO CERRITOS DODGE CHRYSLER JEEP RAM (18803 STUDEBAKER RD, CERRITOS, CA 90703) WHERE HE WAS INFORMED THAT A JAM-LINK ON THE STEERING NUT HAD LOOSENED. THE NUT WAS TIGHTENED AND ANOTHER WHEEL ALIGNMENT WAS PERFORMED. THE CONTACT THEN TOOK THE VEHICLE TO AN INDEPENDENT MECHANIC WHO INFORMED HIM THAT BOTH JAM LINKS HAD LOOSENED AND BOTH WERE TIGHTENED. THE STEERING FAILURE PERSISTED AND THE VEHICLE WAS TAKEN TO LOS ANGELES CHRYSLER DODGE JEEP RAM (2025 S FIGUEROA ST, LOS ANGELES, CA 90007) WHERE HE WAS THEN INFORMED OF NHTSA CAMPAIGN NUMBER: 19V021000 (STEERING) WHICH WAS LINKED TO THE FAILURE. THE CONTACT STATED THAT PREVIOUS RECORDS SHOWED THAT AN INSPECTION WAS PERFORMED PRIOR AND NO FAILURE WAS FOUND THEREFORE, THE RECALL WAS REMOVED FROM THE VEHICLE. THE DEALER INFORMED THE CONTACT THAT THEY WOULD CONTACT THE MANUFACTURER FOR GUIDANCE ON HOW TO PROCEED. THE VEHICLE WAS NOT YET REPAIRED. THE FAILURE MILEAGE WAS APPROXIMATELY 15,500.*DT*DT *TR*DT *JB

Additional Notes:

TL* THE CONTACT OWNS A 2018 RAM 2500. THE CONTACT STATED THAT AFTER A WHEEL ALIGNMENT WAS PERFORMED ON THE VEHICLE, THE STEERING WHEEL WOULD INDEPENDENTLY VEER TO THE LEFT WHILE DRIVING AT VARIOUS SPEEDS, WITHOUT WARNING. THE CONTACT HAD TAKEN THE VEHICLE TO CERRITOS DODGE CHRYSLER JEEP RAM (18803 STUDEBAKER RD, CERRITOS, CA 90703) WHERE HE WAS INFORMED THAT A JAM-LINK ON THE STEERING NUT HAD LOOSENED. THE NUT WAS TIGHTENED AND ANOTHER WHEEL ALIGNMENT WAS PERFORMED. THE CONTACT THEN TOOK THE VEHICLE TO AN INDEPENDENT MECHANIC WHO INFORMED HIM THAT BOTH JAM LINKS HAD LOOSENED AND BOTH WERE TIGHTENED. THE STEERING FAILURE PERSISTED AND THE VEHICLE WAS TAKEN TO LOS ANGELES CHRYSLER DODGE JEEP RAM (2025 S FIGUEROA ST, LOS ANGELES, CA 90007) WHERE HE WAS THEN INFORMED OF NHTSA CAMPAIGN NUMBER: 19V021000 (STEERING) WHICH WAS LINKED TO THE FAILURE. THE CONTACT STATED THAT PREVIOUS RECORDS SHOWED THAT AN INSPECTION WAS PERFORMED PRIOR AND NO FAILURE WAS FOUND THEREFORE, THE RECALL WAS REMOVED FROM THE VEHICLE. THE DEALER INFORMED THE CONTACT THAT THEY WOULD CONTACT THE MANUFACTURER FOR GUIDANCE ON HOW TO PROCEED. THE VEHICLE WAS NOT YET REPAIRED. THE FAILURE MILEAGE WAS APPROXIMATELY 15,500.*DT*DT *TR*DT *JB

Manufacturer: RAM
Mfg Campaign: 11378374
Notice Date: Dec 7, 2020
Recall Date: Dec 7, 2020
Chrysler (fca Us, Llc)
Campaign: 11374813 Other
Nov 16, 2020
Defect Description:

SERVICE BRAKES

Potential Consequences:

THERE IS A SERVICE THE ELECTRONIC BRAKING SYSTEM. THERE IS ONLY 13,900 MILES ON THE VEHICLE. I HAVE SEEN FORUMS THAT THIS A MAJOR ISSUE THAT KEEPS HAPPENING.

Corrective Action:

THERE IS A SERVICE THE ELECTRONIC BRAKING SYSTEM. THERE IS ONLY 13,900 MILES ON THE VEHICLE. I HAVE SEEN FORUMS THAT THIS A MAJOR ISSUE THAT KEEPS HAPPENING.

Additional Notes:

THERE IS A SERVICE THE ELECTRONIC BRAKING SYSTEM. THERE IS ONLY 13,900 MILES ON THE VEHICLE. I HAVE SEEN FORUMS THAT THIS A MAJOR ISSUE THAT KEEPS HAPPENING.

Manufacturer: RAM
Mfg Campaign: 11374813
Notice Date: Nov 16, 2020
Recall Date: Nov 16, 2020
Chrysler (fca Us, Llc)
Campaign: 11374813 Other
Nov 16, 2020
Defect Description:

FORWARD COLLISION AVOIDANCE: AUTOMATIC EMERGENCY BRAKING

Potential Consequences:

THERE IS A SERVICE THE ELECTRONIC BRAKING SYSTEM. THERE IS ONLY 13,900 MILES ON THE VEHICLE. I HAVE SEEN FORUMS THAT THIS A MAJOR ISSUE THAT KEEPS HAPPENING.

Corrective Action:

THERE IS A SERVICE THE ELECTRONIC BRAKING SYSTEM. THERE IS ONLY 13,900 MILES ON THE VEHICLE. I HAVE SEEN FORUMS THAT THIS A MAJOR ISSUE THAT KEEPS HAPPENING.

Additional Notes:

THERE IS A SERVICE THE ELECTRONIC BRAKING SYSTEM. THERE IS ONLY 13,900 MILES ON THE VEHICLE. I HAVE SEEN FORUMS THAT THIS A MAJOR ISSUE THAT KEEPS HAPPENING.

Manufacturer: RAM
Mfg Campaign: 11374813
Notice Date: Nov 16, 2020
Recall Date: Nov 16, 2020
Chrysler (fca Us, Llc)
Campaign: 11372637 Other
Nov 2, 2020
Defect Description:

SERVICE BRAKES

Potential Consequences:

SERVICE ANTI-LOCK BRAKE SYSTEM AND SERVICE ELECTRONIC BRAKE SYSTEM INTERMITTENTLY DISPLAYED ON THE DASH ALONG WITH THE LAMPS ILLUMINATING. THIS OCCURED WHILE DRIVING ON THE INTERSTATE. AFTER RESEARCHING, THIS APPEARS TO BE A COMMON PROBLEM FOR THESE VEHICLES.

Corrective Action:

SERVICE ANTI-LOCK BRAKE SYSTEM AND SERVICE ELECTRONIC BRAKE SYSTEM INTERMITTENTLY DISPLAYED ON THE DASH ALONG WITH THE LAMPS ILLUMINATING. THIS OCCURED WHILE DRIVING ON THE INTERSTATE. AFTER RESEARCHING, THIS APPEARS TO BE A COMMON PROBLEM FOR THESE VEHICLES.

Additional Notes:

SERVICE ANTI-LOCK BRAKE SYSTEM AND SERVICE ELECTRONIC BRAKE SYSTEM INTERMITTENTLY DISPLAYED ON THE DASH ALONG WITH THE LAMPS ILLUMINATING. THIS OCCURED WHILE DRIVING ON THE INTERSTATE. AFTER RESEARCHING, THIS APPEARS TO BE A COMMON PROBLEM FOR THESE VEHICLES.

Manufacturer: RAM
Mfg Campaign: 11372637
Notice Date: Nov 2, 2020
Recall Date: Nov 2, 2020
Chrysler (fca Us, Llc)
Campaign: 11372516 Other
Nov 1, 2020
Defect Description:

STEERING

Potential Consequences:

APPARENTLY RAM WELDED THE JAM NUTS TO THE ADJUSTER SLEEVE ON MY NEW 2018 RAM 2500 HD PRIOR TO ME TAKING DELIVERY OF THE VEHICLE LAST YEAR. AFTER INSTALLING NEW TIRES, I ATTEMPTED TO HAVE MY TRUCK ALIGNED BUT WAS TOLD BY MY MECHANIC THAT HE WAS NOT WILLING TO ALIGN THE TRUCK DUE TO THE WELDS ON THE DRAG LINK ASSEMBLY. I WAS FORCED TO PURCHASED AN UPDATED DRAG LINK ASSEMBLY FROM RAM TO ALLOW MY TRUCK TO BE ALIGNED, BUT MY REIMBURSEMENT REQUEST TO FCA HAS BEEN DENIED BECAUSE THEY FEEL THE WELDS WERE SUFFICIENT TO REPAIR THE DEFECT OUTLINED IN THEIR V06 RECALL. THE SAFETY OF MY FAMILY SHOULDN'T REST ON TWO BOOGER WELDS THAT WERE NOT PERFORMED BY A CERTIFIED WELDER AND FCA SHOULD BE LIABLE FOR THE COST OF THE PROPER REPLACEMENT PARTS.

Corrective Action:

APPARENTLY RAM WELDED THE JAM NUTS TO THE ADJUSTER SLEEVE ON MY NEW 2018 RAM 2500 HD PRIOR TO ME TAKING DELIVERY OF THE VEHICLE LAST YEAR. AFTER INSTALLING NEW TIRES, I ATTEMPTED TO HAVE MY TRUCK ALIGNED BUT WAS TOLD BY MY MECHANIC THAT HE WAS NOT WILLING TO ALIGN THE TRUCK DUE TO THE WELDS ON THE DRAG LINK ASSEMBLY. I WAS FORCED TO PURCHASED AN UPDATED DRAG LINK ASSEMBLY FROM RAM TO ALLOW MY TRUCK TO BE ALIGNED, BUT MY REIMBURSEMENT REQUEST TO FCA HAS BEEN DENIED BECAUSE THEY FEEL THE WELDS WERE SUFFICIENT TO REPAIR THE DEFECT OUTLINED IN THEIR V06 RECALL. THE SAFETY OF MY FAMILY SHOULDN'T REST ON TWO BOOGER WELDS THAT WERE NOT PERFORMED BY A CERTIFIED WELDER AND FCA SHOULD BE LIABLE FOR THE COST OF THE PROPER REPLACEMENT PARTS.

Additional Notes:

APPARENTLY RAM WELDED THE JAM NUTS TO THE ADJUSTER SLEEVE ON MY NEW 2018 RAM 2500 HD PRIOR TO ME TAKING DELIVERY OF THE VEHICLE LAST YEAR. AFTER INSTALLING NEW TIRES, I ATTEMPTED TO HAVE MY TRUCK ALIGNED BUT WAS TOLD BY MY MECHANIC THAT HE WAS NOT WILLING TO ALIGN THE TRUCK DUE TO THE WELDS ON THE DRAG LINK ASSEMBLY. I WAS FORCED TO PURCHASED AN UPDATED DRAG LINK ASSEMBLY FROM RAM TO ALLOW MY TRUCK TO BE ALIGNED, BUT MY REIMBURSEMENT REQUEST TO FCA HAS BEEN DENIED BECAUSE THEY FEEL THE WELDS WERE SUFFICIENT TO REPAIR THE DEFECT OUTLINED IN THEIR V06 RECALL. THE SAFETY OF MY FAMILY SHOULDN'T REST ON TWO BOOGER WELDS THAT WERE NOT PERFORMED BY A CERTIFIED WELDER AND FCA SHOULD BE LIABLE FOR THE COST OF THE PROPER REPLACEMENT PARTS.

Manufacturer: RAM
Mfg Campaign: 11372516
Notice Date: Nov 1, 2020
Recall Date: Nov 1, 2020
Chrysler (fca Us, Llc)
Campaign: 11360654 Other
Sep 23, 2020
Defect Description:

ENGINE

Potential Consequences:

BAD STARTER OVER THE MILES

Corrective Action:

BAD STARTER OVER THE MILES

Additional Notes:

BAD STARTER OVER THE MILES

Manufacturer: RAM
Mfg Campaign: 11360654
Notice Date: Sep 23, 2020
Recall Date: Sep 23, 2020
Chrysler (fca Us, Llc)
Campaign: 11355443 Other
Sep 16, 2020
Defect Description:

SERVICE BRAKES

Potential Consequences:

TL* THE CONTACT OWNS A 2018 RAM 2500. THE CONTACT STATED WHILE DRIVING 68 MPH, THE BRAKE PEDAL WAS DEPRESSED TO THE FLOORBOARD BUT FAILED TO STOP THE VEHICLE. THERE WAS NO WARNING LIGHT ILLUMINATED. THE CONTACT STATED THAT SHE DROVE ON THE SIDE OF THE ROAD UNTIL THE VEHICLE SLOWED DOWN. THE CONTACT STATED SHE ALSO HEARD AN ABNORMAL SOUND COMING FROM THE VEHICLE. THE VEHICLE WAS TAKEN TO THE LOCAL DEALER MOSS BROS. CHRYSLER JEEP DODGE RAM MORENO VALLEY LOCATED AT 27810 EUCALYPTUS AVE, MORENO VALLEY, CA 92555, (855) 999-8991, WHERE IT WAS DIAGNOSED WITH NEEDING BRAKE PADS AND MAINTENANCE SERVICE COMPLETED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER HAD NOT BEEN INFORMED OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 30,000.

Corrective Action:

TL* THE CONTACT OWNS A 2018 RAM 2500. THE CONTACT STATED WHILE DRIVING 68 MPH, THE BRAKE PEDAL WAS DEPRESSED TO THE FLOORBOARD BUT FAILED TO STOP THE VEHICLE. THERE WAS NO WARNING LIGHT ILLUMINATED. THE CONTACT STATED THAT SHE DROVE ON THE SIDE OF THE ROAD UNTIL THE VEHICLE SLOWED DOWN. THE CONTACT STATED SHE ALSO HEARD AN ABNORMAL SOUND COMING FROM THE VEHICLE. THE VEHICLE WAS TAKEN TO THE LOCAL DEALER MOSS BROS. CHRYSLER JEEP DODGE RAM MORENO VALLEY LOCATED AT 27810 EUCALYPTUS AVE, MORENO VALLEY, CA 92555, (855) 999-8991, WHERE IT WAS DIAGNOSED WITH NEEDING BRAKE PADS AND MAINTENANCE SERVICE COMPLETED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER HAD NOT BEEN INFORMED OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 30,000.

Additional Notes:

TL* THE CONTACT OWNS A 2018 RAM 2500. THE CONTACT STATED WHILE DRIVING 68 MPH, THE BRAKE PEDAL WAS DEPRESSED TO THE FLOORBOARD BUT FAILED TO STOP THE VEHICLE. THERE WAS NO WARNING LIGHT ILLUMINATED. THE CONTACT STATED THAT SHE DROVE ON THE SIDE OF THE ROAD UNTIL THE VEHICLE SLOWED DOWN. THE CONTACT STATED SHE ALSO HEARD AN ABNORMAL SOUND COMING FROM THE VEHICLE. THE VEHICLE WAS TAKEN TO THE LOCAL DEALER MOSS BROS. CHRYSLER JEEP DODGE RAM MORENO VALLEY LOCATED AT 27810 EUCALYPTUS AVE, MORENO VALLEY, CA 92555, (855) 999-8991, WHERE IT WAS DIAGNOSED WITH NEEDING BRAKE PADS AND MAINTENANCE SERVICE COMPLETED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER HAD NOT BEEN INFORMED OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 30,000.

Manufacturer: RAM
Mfg Campaign: 11355443
Notice Date: Sep 16, 2020
Recall Date: Sep 16, 2020
Chrysler (fca Us, Llc)
Campaign: 11355157 Other
Sep 15, 2020
Defect Description:

STEERING

Potential Consequences:

TL* THE CONTACT OWNS A 2018 RAM 2500. THE CONTACT STATED THAT THE VEHICLE WAS INCLUDED IN NHTSA CAMPAIGN NUMBER: 19V021000 (STEERING). AS PART OF THE RECALL REPAIR, THE ADJUSTER SLEEVE NUT WAS WELDED TO THE DRAGLINK. THE REPAIR WAS PERFORMED AT BROWNING DODGE CHRYSLER JEEP RAM (1983 HAMNER AVE, NORCO, CA 92860, (951) 272-3110). THE CONTACT STATED THAT WHILE DRIVING AT AN UNDISCLOSED SPEED, THE VEHICLE WAS PULLING TO THE RIGHT. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC FOR ALIGNMENT HOWEVER, THE MECHANIC WAS UNABLE TO PERFORM THE ALIGNMENT DUE TO THE RECALL REPAIR. THE MANUFACTURER WAS CONTACTED AND INFORMED OF THE FAILURE. THE MANUFACTURER REFERRED THE CONTACT TO AN AUTHORIZED DEALER TO HAVE A NEW DRAGLINK INSTALLED FREE OF COST. THE DRAGLINK WAS REPLACED HOWEVER, THE FAILURE PERSISTED WITH THE VEHICLE PULLING TO THE RIGHT. THE CONTACT WAS INFORMED THAT THE VEHICLE NEEDED AN ALIGNMENT. THE CONTACT REFUSED TO PAY FOR THE ALIGNMENT AND THE VEHICLE REMAINED UNREPAIRED. THE APPROXIMATE FAILURE MILEAGE WAS 53,000.

Corrective Action:

TL* THE CONTACT OWNS A 2018 RAM 2500. THE CONTACT STATED THAT THE VEHICLE WAS INCLUDED IN NHTSA CAMPAIGN NUMBER: 19V021000 (STEERING). AS PART OF THE RECALL REPAIR, THE ADJUSTER SLEEVE NUT WAS WELDED TO THE DRAGLINK. THE REPAIR WAS PERFORMED AT BROWNING DODGE CHRYSLER JEEP RAM (1983 HAMNER AVE, NORCO, CA 92860, (951) 272-3110). THE CONTACT STATED THAT WHILE DRIVING AT AN UNDISCLOSED SPEED, THE VEHICLE WAS PULLING TO THE RIGHT. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC FOR ALIGNMENT HOWEVER, THE MECHANIC WAS UNABLE TO PERFORM THE ALIGNMENT DUE TO THE RECALL REPAIR. THE MANUFACTURER WAS CONTACTED AND INFORMED OF THE FAILURE. THE MANUFACTURER REFERRED THE CONTACT TO AN AUTHORIZED DEALER TO HAVE A NEW DRAGLINK INSTALLED FREE OF COST. THE DRAGLINK WAS REPLACED HOWEVER, THE FAILURE PERSISTED WITH THE VEHICLE PULLING TO THE RIGHT. THE CONTACT WAS INFORMED THAT THE VEHICLE NEEDED AN ALIGNMENT. THE CONTACT REFUSED TO PAY FOR THE ALIGNMENT AND THE VEHICLE REMAINED UNREPAIRED. THE APPROXIMATE FAILURE MILEAGE WAS 53,000.

Additional Notes:

TL* THE CONTACT OWNS A 2018 RAM 2500. THE CONTACT STATED THAT THE VEHICLE WAS INCLUDED IN NHTSA CAMPAIGN NUMBER: 19V021000 (STEERING). AS PART OF THE RECALL REPAIR, THE ADJUSTER SLEEVE NUT WAS WELDED TO THE DRAGLINK. THE REPAIR WAS PERFORMED AT BROWNING DODGE CHRYSLER JEEP RAM (1983 HAMNER AVE, NORCO, CA 92860, (951) 272-3110). THE CONTACT STATED THAT WHILE DRIVING AT AN UNDISCLOSED SPEED, THE VEHICLE WAS PULLING TO THE RIGHT. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC FOR ALIGNMENT HOWEVER, THE MECHANIC WAS UNABLE TO PERFORM THE ALIGNMENT DUE TO THE RECALL REPAIR. THE MANUFACTURER WAS CONTACTED AND INFORMED OF THE FAILURE. THE MANUFACTURER REFERRED THE CONTACT TO AN AUTHORIZED DEALER TO HAVE A NEW DRAGLINK INSTALLED FREE OF COST. THE DRAGLINK WAS REPLACED HOWEVER, THE FAILURE PERSISTED WITH THE VEHICLE PULLING TO THE RIGHT. THE CONTACT WAS INFORMED THAT THE VEHICLE NEEDED AN ALIGNMENT. THE CONTACT REFUSED TO PAY FOR THE ALIGNMENT AND THE VEHICLE REMAINED UNREPAIRED. THE APPROXIMATE FAILURE MILEAGE WAS 53,000.

Manufacturer: RAM
Mfg Campaign: 11355157
Notice Date: Sep 15, 2020
Recall Date: Sep 15, 2020
Chrysler (fca Us, Llc)
Campaign: 11355157 Other
Sep 15, 2020
Defect Description:

SUSPENSION

Potential Consequences:

TL* THE CONTACT OWNS A 2018 RAM 2500. THE CONTACT STATED THAT THE VEHICLE WAS INCLUDED IN NHTSA CAMPAIGN NUMBER: 19V021000 (STEERING). AS PART OF THE RECALL REPAIR, THE ADJUSTER SLEEVE NUT WAS WELDED TO THE DRAGLINK. THE REPAIR WAS PERFORMED AT BROWNING DODGE CHRYSLER JEEP RAM (1983 HAMNER AVE, NORCO, CA 92860, (951) 272-3110). THE CONTACT STATED THAT WHILE DRIVING AT AN UNDISCLOSED SPEED, THE VEHICLE WAS PULLING TO THE RIGHT. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC FOR ALIGNMENT HOWEVER, THE MECHANIC WAS UNABLE TO PERFORM THE ALIGNMENT DUE TO THE RECALL REPAIR. THE MANUFACTURER WAS CONTACTED AND INFORMED OF THE FAILURE. THE MANUFACTURER REFERRED THE CONTACT TO AN AUTHORIZED DEALER TO HAVE A NEW DRAGLINK INSTALLED FREE OF COST. THE DRAGLINK WAS REPLACED HOWEVER, THE FAILURE PERSISTED WITH THE VEHICLE PULLING TO THE RIGHT. THE CONTACT WAS INFORMED THAT THE VEHICLE NEEDED AN ALIGNMENT. THE CONTACT REFUSED TO PAY FOR THE ALIGNMENT AND THE VEHICLE REMAINED UNREPAIRED. THE APPROXIMATE FAILURE MILEAGE WAS 53,000.

Corrective Action:

TL* THE CONTACT OWNS A 2018 RAM 2500. THE CONTACT STATED THAT THE VEHICLE WAS INCLUDED IN NHTSA CAMPAIGN NUMBER: 19V021000 (STEERING). AS PART OF THE RECALL REPAIR, THE ADJUSTER SLEEVE NUT WAS WELDED TO THE DRAGLINK. THE REPAIR WAS PERFORMED AT BROWNING DODGE CHRYSLER JEEP RAM (1983 HAMNER AVE, NORCO, CA 92860, (951) 272-3110). THE CONTACT STATED THAT WHILE DRIVING AT AN UNDISCLOSED SPEED, THE VEHICLE WAS PULLING TO THE RIGHT. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC FOR ALIGNMENT HOWEVER, THE MECHANIC WAS UNABLE TO PERFORM THE ALIGNMENT DUE TO THE RECALL REPAIR. THE MANUFACTURER WAS CONTACTED AND INFORMED OF THE FAILURE. THE MANUFACTURER REFERRED THE CONTACT TO AN AUTHORIZED DEALER TO HAVE A NEW DRAGLINK INSTALLED FREE OF COST. THE DRAGLINK WAS REPLACED HOWEVER, THE FAILURE PERSISTED WITH THE VEHICLE PULLING TO THE RIGHT. THE CONTACT WAS INFORMED THAT THE VEHICLE NEEDED AN ALIGNMENT. THE CONTACT REFUSED TO PAY FOR THE ALIGNMENT AND THE VEHICLE REMAINED UNREPAIRED. THE APPROXIMATE FAILURE MILEAGE WAS 53,000.

Additional Notes:

TL* THE CONTACT OWNS A 2018 RAM 2500. THE CONTACT STATED THAT THE VEHICLE WAS INCLUDED IN NHTSA CAMPAIGN NUMBER: 19V021000 (STEERING). AS PART OF THE RECALL REPAIR, THE ADJUSTER SLEEVE NUT WAS WELDED TO THE DRAGLINK. THE REPAIR WAS PERFORMED AT BROWNING DODGE CHRYSLER JEEP RAM (1983 HAMNER AVE, NORCO, CA 92860, (951) 272-3110). THE CONTACT STATED THAT WHILE DRIVING AT AN UNDISCLOSED SPEED, THE VEHICLE WAS PULLING TO THE RIGHT. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC FOR ALIGNMENT HOWEVER, THE MECHANIC WAS UNABLE TO PERFORM THE ALIGNMENT DUE TO THE RECALL REPAIR. THE MANUFACTURER WAS CONTACTED AND INFORMED OF THE FAILURE. THE MANUFACTURER REFERRED THE CONTACT TO AN AUTHORIZED DEALER TO HAVE A NEW DRAGLINK INSTALLED FREE OF COST. THE DRAGLINK WAS REPLACED HOWEVER, THE FAILURE PERSISTED WITH THE VEHICLE PULLING TO THE RIGHT. THE CONTACT WAS INFORMED THAT THE VEHICLE NEEDED AN ALIGNMENT. THE CONTACT REFUSED TO PAY FOR THE ALIGNMENT AND THE VEHICLE REMAINED UNREPAIRED. THE APPROXIMATE FAILURE MILEAGE WAS 53,000.

Manufacturer: RAM
Mfg Campaign: 11355157
Notice Date: Sep 15, 2020
Recall Date: Sep 15, 2020
Chrysler (fca Us, Llc)
Campaign: 11353806 Other
Sep 8, 2020
Defect Description:

SERVICE BRAKES

Potential Consequences:

MY TRUCK IS SENDING A MESSAGE SAYING SERVICE ELECTRONIC BRAKING AND SERVICE ANTILOCK BRAKING SYSTEM. I HA E CONTACTED THREE DEALERS AND ALL HAVE TOLD ME THE ABS MODULE AND HYDROLOGY CONTROL UNIT WILL NEED TO BE REPLACED. THE TRUCK WAS PURCHASED NEW IN AUGUST OF 2019 AND HAS 46000 MILES ON IT. ALL OF THE DEALER HAVE STATED THERE IS A NATIONAL BACK ORDER FOR THE PARTS DUE TO THE VOLUME OF FAILURES THAT KEEP HAPPENING. THIS ALSO SHUTS OFF THE VEHICLE TRACTION CONTROL AND STABILITY CONTROL WHEN THIS PART FAILS. THE WARNING CAME ON THE DASH AT START UP AND WILL FLASH ON AND OFF CONTINUALLY RATHER THAN STAY ON. THE TRUCK IS CURRENTLY AT THE DEALER FOR FURTHER DIAGNOSTICS AND REGULAR SERVICE AT THE TIME I AM FILING THIS.

Corrective Action:

MY TRUCK IS SENDING A MESSAGE SAYING SERVICE ELECTRONIC BRAKING AND SERVICE ANTILOCK BRAKING SYSTEM. I HA E CONTACTED THREE DEALERS AND ALL HAVE TOLD ME THE ABS MODULE AND HYDROLOGY CONTROL UNIT WILL NEED TO BE REPLACED. THE TRUCK WAS PURCHASED NEW IN AUGUST OF 2019 AND HAS 46000 MILES ON IT. ALL OF THE DEALER HAVE STATED THERE IS A NATIONAL BACK ORDER FOR THE PARTS DUE TO THE VOLUME OF FAILURES THAT KEEP HAPPENING. THIS ALSO SHUTS OFF THE VEHICLE TRACTION CONTROL AND STABILITY CONTROL WHEN THIS PART FAILS. THE WARNING CAME ON THE DASH AT START UP AND WILL FLASH ON AND OFF CONTINUALLY RATHER THAN STAY ON. THE TRUCK IS CURRENTLY AT THE DEALER FOR FURTHER DIAGNOSTICS AND REGULAR SERVICE AT THE TIME I AM FILING THIS.

Additional Notes:

MY TRUCK IS SENDING A MESSAGE SAYING SERVICE ELECTRONIC BRAKING AND SERVICE ANTILOCK BRAKING SYSTEM. I HA E CONTACTED THREE DEALERS AND ALL HAVE TOLD ME THE ABS MODULE AND HYDROLOGY CONTROL UNIT WILL NEED TO BE REPLACED. THE TRUCK WAS PURCHASED NEW IN AUGUST OF 2019 AND HAS 46000 MILES ON IT. ALL OF THE DEALER HAVE STATED THERE IS A NATIONAL BACK ORDER FOR THE PARTS DUE TO THE VOLUME OF FAILURES THAT KEEP HAPPENING. THIS ALSO SHUTS OFF THE VEHICLE TRACTION CONTROL AND STABILITY CONTROL WHEN THIS PART FAILS. THE WARNING CAME ON THE DASH AT START UP AND WILL FLASH ON AND OFF CONTINUALLY RATHER THAN STAY ON. THE TRUCK IS CURRENTLY AT THE DEALER FOR FURTHER DIAGNOSTICS AND REGULAR SERVICE AT THE TIME I AM FILING THIS.

Manufacturer: RAM
Mfg Campaign: 11353806
Notice Date: Sep 8, 2020
Recall Date: Sep 8, 2020
Chrysler (fca Us, Llc)
Campaign: 11350663 Other
Aug 21, 2020
Defect Description:

POWER TRAIN

Potential Consequences:

TL* THE CONTACT OWNS A 2018 RAM 2500. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 19V818000 (EQUIPMENT, ENGINE AND ENGINE COOLING) AND 20V036000 (POWER TRAIN) HOWEVER, THE PARTS NEEDED FOR THE RECALL REPAIRS WERE NOT YET AVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE DEALER CARSON DODGE CHRYSLER JEEP RAM (3059 S. CARSON ST, CARSON CITY, NV 89701) WAS CONTACTED AND CONFIRMED THAT PARTS WERE NOT YET AVAILABLE. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT.

Corrective Action:

TL* THE CONTACT OWNS A 2018 RAM 2500. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 19V818000 (EQUIPMENT, ENGINE AND ENGINE COOLING) AND 20V036000 (POWER TRAIN) HOWEVER, THE PARTS NEEDED FOR THE RECALL REPAIRS WERE NOT YET AVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE DEALER CARSON DODGE CHRYSLER JEEP RAM (3059 S. CARSON ST, CARSON CITY, NV 89701) WAS CONTACTED AND CONFIRMED THAT PARTS WERE NOT YET AVAILABLE. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT.

Additional Notes:

TL* THE CONTACT OWNS A 2018 RAM 2500. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 19V818000 (EQUIPMENT, ENGINE AND ENGINE COOLING) AND 20V036000 (POWER TRAIN) HOWEVER, THE PARTS NEEDED FOR THE RECALL REPAIRS WERE NOT YET AVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE DEALER CARSON DODGE CHRYSLER JEEP RAM (3059 S. CARSON ST, CARSON CITY, NV 89701) WAS CONTACTED AND CONFIRMED THAT PARTS WERE NOT YET AVAILABLE. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT.

Manufacturer: RAM
Mfg Campaign: 11350663
Notice Date: Aug 21, 2020
Recall Date: Aug 21, 2020
Chrysler (fca Us, Llc)
Campaign: 11350663 Other
Aug 21, 2020
Defect Description:

ENGINE AND ENGINE COOLING

Potential Consequences:

TL* THE CONTACT OWNS A 2018 RAM 2500. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 19V818000 (EQUIPMENT, ENGINE AND ENGINE COOLING) AND 20V036000 (POWER TRAIN) HOWEVER, THE PARTS NEEDED FOR THE RECALL REPAIRS WERE NOT YET AVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE DEALER CARSON DODGE CHRYSLER JEEP RAM (3059 S. CARSON ST, CARSON CITY, NV 89701) WAS CONTACTED AND CONFIRMED THAT PARTS WERE NOT YET AVAILABLE. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT.

Corrective Action:

TL* THE CONTACT OWNS A 2018 RAM 2500. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 19V818000 (EQUIPMENT, ENGINE AND ENGINE COOLING) AND 20V036000 (POWER TRAIN) HOWEVER, THE PARTS NEEDED FOR THE RECALL REPAIRS WERE NOT YET AVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE DEALER CARSON DODGE CHRYSLER JEEP RAM (3059 S. CARSON ST, CARSON CITY, NV 89701) WAS CONTACTED AND CONFIRMED THAT PARTS WERE NOT YET AVAILABLE. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT.

Additional Notes:

TL* THE CONTACT OWNS A 2018 RAM 2500. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 19V818000 (EQUIPMENT, ENGINE AND ENGINE COOLING) AND 20V036000 (POWER TRAIN) HOWEVER, THE PARTS NEEDED FOR THE RECALL REPAIRS WERE NOT YET AVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE DEALER CARSON DODGE CHRYSLER JEEP RAM (3059 S. CARSON ST, CARSON CITY, NV 89701) WAS CONTACTED AND CONFIRMED THAT PARTS WERE NOT YET AVAILABLE. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT.

Manufacturer: RAM
Mfg Campaign: 11350663
Notice Date: Aug 21, 2020
Recall Date: Aug 21, 2020
Chrysler (fca Us, Llc)
Campaign: 11350663 Other
Aug 21, 2020
Defect Description:

EQUIPMENT

Potential Consequences:

TL* THE CONTACT OWNS A 2018 RAM 2500. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 19V818000 (EQUIPMENT, ENGINE AND ENGINE COOLING) AND 20V036000 (POWER TRAIN) HOWEVER, THE PARTS NEEDED FOR THE RECALL REPAIRS WERE NOT YET AVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE DEALER CARSON DODGE CHRYSLER JEEP RAM (3059 S. CARSON ST, CARSON CITY, NV 89701) WAS CONTACTED AND CONFIRMED THAT PARTS WERE NOT YET AVAILABLE. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT.

Corrective Action:

TL* THE CONTACT OWNS A 2018 RAM 2500. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 19V818000 (EQUIPMENT, ENGINE AND ENGINE COOLING) AND 20V036000 (POWER TRAIN) HOWEVER, THE PARTS NEEDED FOR THE RECALL REPAIRS WERE NOT YET AVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE DEALER CARSON DODGE CHRYSLER JEEP RAM (3059 S. CARSON ST, CARSON CITY, NV 89701) WAS CONTACTED AND CONFIRMED THAT PARTS WERE NOT YET AVAILABLE. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT.

Additional Notes:

TL* THE CONTACT OWNS A 2018 RAM 2500. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 19V818000 (EQUIPMENT, ENGINE AND ENGINE COOLING) AND 20V036000 (POWER TRAIN) HOWEVER, THE PARTS NEEDED FOR THE RECALL REPAIRS WERE NOT YET AVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE DEALER CARSON DODGE CHRYSLER JEEP RAM (3059 S. CARSON ST, CARSON CITY, NV 89701) WAS CONTACTED AND CONFIRMED THAT PARTS WERE NOT YET AVAILABLE. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT.

Manufacturer: RAM
Mfg Campaign: 11350663
Notice Date: Aug 21, 2020
Recall Date: Aug 21, 2020
Chrysler (fca Us, Llc)
Campaign: 11349187 Other
Aug 14, 2020
Defect Description:

SERVICE BRAKES

Potential Consequences:

ABS CONTROL MODULE AND HYDRAULIC CONTROL UNIT FAILURE. VEHICLE INFORMATION CENTER SHOWS SERVICE ABS AND ELECTRONIC BRAKING SYSTEM, ABS MIL AND TRACTION CONTROL FLASHES ON DASH. DEALER STATED ABS CONTROL MODULE AND HCU FAILED.

Corrective Action:

ABS CONTROL MODULE AND HYDRAULIC CONTROL UNIT FAILURE. VEHICLE INFORMATION CENTER SHOWS SERVICE ABS AND ELECTRONIC BRAKING SYSTEM, ABS MIL AND TRACTION CONTROL FLASHES ON DASH. DEALER STATED ABS CONTROL MODULE AND HCU FAILED.

Additional Notes:

ABS CONTROL MODULE AND HYDRAULIC CONTROL UNIT FAILURE. VEHICLE INFORMATION CENTER SHOWS SERVICE ABS AND ELECTRONIC BRAKING SYSTEM, ABS MIL AND TRACTION CONTROL FLASHES ON DASH. DEALER STATED ABS CONTROL MODULE AND HCU FAILED.

Manufacturer: RAM
Mfg Campaign: 11349187
Notice Date: Aug 14, 2020
Recall Date: Aug 14, 2020
Chrysler (fca Us, Llc)
Campaign: 11340782 Other
Jul 21, 2020
Defect Description:

POWER TRAIN

Potential Consequences:

THE TRANSMISSION FAILED WHILE DRIVING IN CITY STREET TRAFFIC WITH NO WARNING. THE VEHICLE WOULD NOT MOVE FORWARD OR IN REVERSE. THE VEHICLE WAS HAULED TO THE DEALERSHIP FOR REPAIRS UNDER WARRANTY.

Corrective Action:

THE TRANSMISSION FAILED WHILE DRIVING IN CITY STREET TRAFFIC WITH NO WARNING. THE VEHICLE WOULD NOT MOVE FORWARD OR IN REVERSE. THE VEHICLE WAS HAULED TO THE DEALERSHIP FOR REPAIRS UNDER WARRANTY.

Additional Notes:

THE TRANSMISSION FAILED WHILE DRIVING IN CITY STREET TRAFFIC WITH NO WARNING. THE VEHICLE WOULD NOT MOVE FORWARD OR IN REVERSE. THE VEHICLE WAS HAULED TO THE DEALERSHIP FOR REPAIRS UNDER WARRANTY.

Manufacturer: RAM
Mfg Campaign: 11340782
Notice Date: Jul 21, 2020
Recall Date: Jul 21, 2020

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