RAM 2500 2018

Complete listing of complaints and recalls for this vehicle

3.1K
Complaints
12
Recalls

Complaints & Recalls

3.1K Complaints 12 Recalls

Official Safety Recalls - Important!

12 Recalls

These are official manufacturer recalls ordered by NHTSA for safety defects. If you own this vehicle, contact your dealer immediately for free repairs.

Chrysler (fca Us, Llc)
NHTSA Campaign: 25V010000 SAFETY RECALL
6.1K Vehicles Affected
Recall Date: Jan 16, 2025
Safety Issue:

Chrysler (FCA US, LLC) is recalling certain 2016-2019 Ram 3500, Ram 1500, 2016-2020 Ram 2500, and 2016 Ram 3500 Cab Chassis vehicles. The right and left side curtain air bag inflators may rupture due to a manufacturing defect.

Potential Risk:
An inflator rupture may result in sharp metal fragments striking occupants, resulting in injury.
FREE Recall Solution:
Dealers will replace one or both side curtain air bags, as necessary, free of charge. Owner notification letters were mailed February 13, 2025. Owners may contact FCA customer service at 1-800-853-1403. FCA's numbers for this recall are 05C, 09C, and 10C.
Additional Details:

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153) or go to nhtsa.gov.

Action Required: Contact your local RAM dealer to schedule your FREE recall repair.
Manufacturer: RAM
Mfg Campaign: 05C, 09C, 10C
Notice Date: Feb 13, 2025
Recall Date: Jan 16, 2025
Chrysler (fca Us, Llc)
NHTSA Campaign: 24V896000 SAFETY RECALL
317.6K Vehicles Affected
Recall Date: Nov 27, 2024
Safety Issue:

Chrysler (FCA US, LLC) is recalling certain 2017-2018 Ram 2500 Pickup, Ram 3500 Pickup, 3500 Cab Chassis, 4500 and 5500 Cab Chassis vehicles. The hydraulic control unit (HCU) may fail, which can cause the anti-lock brake (ABS), electronic stability control (ESC), and traction control systems to fail.

Potential Risk:
A loss of anti-lock brakes, electronic stability control, or traction control can increase the risk of a crash.
FREE Recall Solution:
Dealers will replace the brake HCU, free of charge. Interim notification letters, notifying owners of the safety risk, were mailed January 9, 2025. Some owner notification letters were mailed January 9, 2025. The remaining owner notification letters will be mailed at a future date. Owners may contact FCA customer service at 1-800-853-1403. FCA's number for this recall is C4B.
Additional Details:

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153) or go to nhtsa.gov.

Action Required: Contact your local RAM dealer to schedule your FREE recall repair.
Manufacturer: RAM
Mfg Campaign: C4B
Notice Date: Jan 9, 2025
Recall Date: Nov 27, 2024
Chrysler (fca Us Llc)
NHTSA Campaign: 19V347000 SAFETY RECALL
1.1M Vehicles Affected
Recall Date: May 9, 2019
Safety Issue:

Chrysler (FCA US LLC) is recalling certain 2015-2017 Ram 1500, 2500 and 3500 pickup trucks equipped with an 8 foot bed and a power locking tailgate. Chrysler is also recalling all 2013-2014 and 2018 Ram 1500, 2500 and 3500 pickup trucks built before April 1, 2018 with a 6 or 8 foot bed and a power locking tailgate. On August 29, 2019 Chrysler expanded the recall to include an additional 693,128 model year 2013-2014 Ram 1500, 2500 and 3500 pickup trucks. The tailgate actuator limiter tab may fracture and cause the tailgate to unlatch and open while driving.

Potential Risk:
If the tailgate opens while the vehicle is being driven, cargo may fall out the vehicle and create a road hazard, increasing the risk of crash.
FREE Recall Solution:
Chrysler will notify owners, and dealers will repair the tailgate latch, free of charge. The recall began May 23, 2019. Chrysler is expected to notify owners of the expanded population on October 18, 2019. Owners may contact FCA US customer service at 1-800-853-1403. FCA US's number for this recall is V44. Note: 2015-2017 MY Ram 1500 pickup trucks with truck beds other than 8 foot, are currently covered under NHTSA recall 18V-486 for this issue.
Additional Details:

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.

Action Required: Contact your local RAM dealer to schedule your FREE recall repair.
Manufacturer: RAM
Mfg Campaign: V44
Notice Date: May 23, 2019
Recall Date: May 9, 2019
Chrysler (fca Us Llc)
NHTSA Campaign: 19V021000 SAFETY RECALL
795.6K Vehicles Affected
Recall Date: Jan 25, 2019
Safety Issue:

Chrysler (FCA US LLC) is recalling certain 2013-2018 Ram 3500 and 2014-2018 Ram 3500 Chassis Cab and Ram 2500 vehicles. The outboard steering linkage jam nut may loosen, allowing one end of the drag link to separate.

Potential Risk:
A drag link separation can cause a loss of steering control, increasing the risk of crash.
FREE Recall Solution:
Chrysler will notify owners, and dealers will check the steering linkage jam nut tightness, replacing the drag link assembly or welding the nut to the adjuster sleeve, free of charge. The recall began March 22, 2019. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is V06.
Additional Details:

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.

Action Required: Contact your local RAM dealer to schedule your FREE recall repair.
Manufacturer: RAM
Mfg Campaign: V06
Notice Date: Mar 22, 2019
Recall Date: Jan 25, 2019
Streetcar Orv Llc
NHTSA Campaign: 18E096000 SAFETY RECALL
847 Vehicles Affected
Recall Date: Oct 16, 2018
Safety Issue:

Streetcar ORV LLC (Streetcar) is recalling certain American Expedition Vehicles (AEV) 3" Dualsport aftermarket suspension kits, part numbers N0436000 and N0436001, sold for installation on 2013-2018 RAM 2500 and 3500HD trucks. Improper installation and machining of the original equipment steering knuckle may weaken the joint between the steering drag link and knuckle.

Potential Risk:
The weakened connection may result in a fractured steering drag link, causing a loss of steering and increasing the risk of a crash.
FREE Recall Solution:
Streetcar will notify owners and dealers will inspect and install a new steering knuckle, free of charge. The recall began December 3, 2018. Owners may contact AEV customer service at 1-248-926-0256, extension 500.
Additional Details:

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.

Action Required: Contact your local RAM dealer to schedule your FREE recall repair.
Manufacturer: RAM
Notice Date: Dec 3, 2018
Recall Date: Oct 16, 2018
Chrysler (fca Us Llc)
NHTSA Campaign: 18V398000 SAFETY RECALL
1.8K Vehicles Affected
Recall Date: Jun 14, 2018
Safety Issue:

Chrysler (FCA US LLC) is recalling certain 2018 Dodge Journey and RAM 1500, 2500, and 3500 vehicles. The backup camera may experience a loss of image display while backing up. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 111, "Rearview Mirrors."

Potential Risk:
A loss of image in the rearview camera while backing up can increase the risk of a crash.
FREE Recall Solution:
Chrysler will notify owners, and dealers will replace the rearview mirror, free of charge. The recall began August 2, 2018. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is U56.
Additional Details:

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.

Action Required: Contact your local RAM dealer to schedule your FREE recall repair.
Manufacturer: RAM
Mfg Campaign: U56
Notice Date: Aug 2, 2018
Recall Date: Jun 14, 2018
Chrysler (fca Us Llc)
NHTSA Campaign: 18V332000 SAFETY RECALL
4.8M Vehicles Affected
Recall Date: May 17, 2018
Safety Issue:

Chrysler (FCA US LLC) is recalling certain 2014-2018 Dodge Journey, Charger and Durango, RAM 2500, 3500, 3500 Cab Chassis (more than 10,000lb), 4500 Cab Chassis and 5500 Cab Chassis, Jeep Cherokee and Grand Cherokee and Chrysler 300, 2014-2019 RAM 1500, 2015-2018 Dodge Challenger, 2015-2017 Chrysler 200, 2016-2018 RAM 3500 Cab Chassis (less than 10,000 lb), 2017-2018 Chrysler Pacifica and 2018 Jeep Wrangler vehicles. These vehicles are being recalled to address a defect that could prevent the cruise control system from disengaging. If, when using cruise control, there is a short circuit within the vehicle's wiring, the driver may not be able to shut off the cruise control either by depressing the brake pedal or manually turning the system off once it has been engaged, resulting in either the vehicle maintaining its current speed or possibly accelerating.

Potential Risk:
If the vehicle maintains its speed or accelerates despite attempts to deactivate the cruise control, there would be an increased risk of a crash.
FREE Recall Solution:
Chrysler will notify owners, and dealers will inspect the software, and perform a software flash on the engine or powertrain control module, free of charge. The recall began June 4, 2018. Owners may contact Chrysler customer service at 1-800-853-1403. Note: Owners are advised to stop using cruise control until the software update has been performed. In the event that cruise control cannot be disengaged while driving, owners should firmly and steadily apply the brakes and shift the transmission to neutral, placing the vehicle in park once it has stopped.
Additional Details:

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.

Action Required: Contact your local RAM dealer to schedule your FREE recall repair.
Manufacturer: RAM
Mfg Campaign: U49,U59-U65,U68,U73
Notice Date: Jun 4, 2018
Recall Date: May 17, 2018
Chrysler (fca Us Llc)
NHTSA Campaign: 18V100000 SAFETY RECALL
180.5K Vehicles Affected
Recall Date: Feb 8, 2018
Safety Issue:

Chrysler (FCA US LLC) is recalling certain 2017-2018 RAM 1500, 2500, 3500, 3500 Cab Chassis, 4500 Cab Chassis, and 5500 Cab Chassis vehicles, all equipped with a column shifter. Pushing the brake pedal for prolonged periods when the vehicle is running and in PARK may cause the Brake Transmission Shift Interlock (BTSI) pin to stick in the open position. With the pin in the open position, the transmission can be shifted out of PARK into any gear without pushing the brake pedal or having the key in the ignition.

Potential Risk:
Being able to shift the transmission without pushing the brake pedal and/or without a key in the ignition can increase the risk of an unintended vehicle rollaway that may result in personal injury or a crash.
FREE Recall Solution:
Chrysler will notify owners and dealers will update the Body Control Module software. Dealers will also test the BTSI operation, replacing the solenoid as necessary. The recall began February 26, 2018. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is U11.
Additional Details:

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.

Action Required: Contact your local RAM dealer to schedule your FREE recall repair.
Manufacturer: RAM
Mfg Campaign: U11
Notice Date: Feb 26, 2018
Recall Date: Feb 8, 2018
Chrysler (fca Us Llc)
NHTSA Campaign: 17V824000 SAFETY RECALL
61.8K Vehicles Affected
Recall Date: Dec 21, 2017
Safety Issue:

Chrysler (FCA US LLC) is recalling various Dodge, Chrysler, and RAM vehicles equipped with Kidde Plastic-Handle or Push Button 'Pindicator' Fire Extinguishers. A list of the affected trailer models is available at: https://static.nhtsa.gov/odi/rcl/2017/RMISC-17V824-0103.pdf. These extinguishers may become clogged, preventing the extinguisher from discharging as expected or requiring excessive force to activate the extinguisher. Additionally, in certain models, the nozzle may detach from the valve assembly with enough force that it could cause injury and also render the product inoperable. For a full list of the affected fire extinguisher models visit: https://static.nhtsa.gov/odi/rcl/2017/RMISC-17E062-5427.pdf

Potential Risk:
If the fire extinguisher does not function properly, it can increase the risk of injury in the event of a fire.
FREE Recall Solution:
Chrysler will notify owners instructing them to contact Kidde for a replacement fire extinguisher, free of charge. The recall began February 14, 2018. Owners may contact Chrysler customer service at 1-800-853-1403 or Kidde customer service service toll-free at 1-855-262-3540, or online at www.kidde.com and click on "Product Safety Recall" for more information. Chrysler's number for this recall is T82.
Additional Details:

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.

Action Required: Contact your local RAM dealer to schedule your FREE recall repair.
Manufacturer: RAM
Mfg Campaign: T82
Notice Date: Feb 14, 2018
Recall Date: Dec 21, 2017

Consumer Complaints

3.1K Complaints
Chrysler (fca Us, Llc)
Campaign: 11449578 Other
Jan 31, 2022
Defect Description:

SUSPENSION

Potential Consequences:

The contact's family owns a 2018 Ram 2500. The contact stated that while driving at 48-55 MPH with the vehicle hitched to a tow trailer transporting a vehicle, the rear driver's side wheel inadvertently detached, rolled away, and crashed into the front end of a vehicle that was driving on the opposite direction. The contact engaged the trailer brakes and the vehicle brake pedal to stop his vehicle. The contact was able to veer to the side of the road. There were no injuries sustained. The contact stated as he was inspecting the rear driver's side wheel, he noticed that the wheel studs were missing. A police report was filed. The vehicle remained at the scene. The contact referenced NHTSA Campaign Number: 21V398000 (WHEELS). The dealer and the manufacturer were not notified of the failure. The vehicle was not diagnosed or repaired. The failure mileage was approximately 86,000. Consumer is providing a link to photos of the incident and photos taken after the incident of the exact studs that failed. In the photos the day of the incident, a mark on the asphalt can be seen where the bare rotor slid to a halt on the side of the road. The other pictures were taken after the ram had been towed and was sitting in a grass field for ~12 days. Consumer saved all the failed studs from the vehicle. Consumer stated will be replacing the rest of the studs from the vehicle and will be saving them to along with a record of which wheel they came from. Consumer has managed to recover the wheel itself, which does not have oblong hole damage.

Corrective Action:

The contact's family owns a 2018 Ram 2500. The contact stated that while driving at 48-55 MPH with the vehicle hitched to a tow trailer transporting a vehicle, the rear driver's side wheel inadvertently detached, rolled away, and crashed into the front end of a vehicle that was driving on the opposite direction. The contact engaged the trailer brakes and the vehicle brake pedal to stop his vehicle. The contact was able to veer to the side of the road. There were no injuries sustained. The contact stated as he was inspecting the rear driver's side wheel, he noticed that the wheel studs were missing. A police report was filed. The vehicle remained at the scene. The contact referenced NHTSA Campaign Number: 21V398000 (WHEELS). The dealer and the manufacturer were not notified of the failure. The vehicle was not diagnosed or repaired. The failure mileage was approximately 86,000. Consumer is providing a link to photos of the incident and photos taken after the incident of the exact studs that failed. In the photos the day of the incident, a mark on the asphalt can be seen where the bare rotor slid to a halt on the side of the road. The other pictures were taken after the ram had been towed and was sitting in a grass field for ~12 days. Consumer saved all the failed studs from the vehicle. Consumer stated will be replacing the rest of the studs from the vehicle and will be saving them to along with a record of which wheel they came from. Consumer has managed to recover the wheel itself, which does not have oblong hole damage.

Additional Notes:

The contact's family owns a 2018 Ram 2500. The contact stated that while driving at 48-55 MPH with the vehicle hitched to a tow trailer transporting a vehicle, the rear driver's side wheel inadvertently detached, rolled away, and crashed into the front end of a vehicle that was driving on the opposite direction. The contact engaged the trailer brakes and the vehicle brake pedal to stop his vehicle. The contact was able to veer to the side of the road. There were no injuries sustained. The contact stated as he was inspecting the rear driver's side wheel, he noticed that the wheel studs were missing. A police report was filed. The vehicle remained at the scene. The contact referenced NHTSA Campaign Number: 21V398000 (WHEELS). The dealer and the manufacturer were not notified of the failure. The vehicle was not diagnosed or repaired. The failure mileage was approximately 86,000. Consumer is providing a link to photos of the incident and photos taken after the incident of the exact studs that failed. In the photos the day of the incident, a mark on the asphalt can be seen where the bare rotor slid to a halt on the side of the road. The other pictures were taken after the ram had been towed and was sitting in a grass field for ~12 days. Consumer saved all the failed studs from the vehicle. Consumer stated will be replacing the rest of the studs from the vehicle and will be saving them to along with a record of which wheel they came from. Consumer has managed to recover the wheel itself, which does not have oblong hole damage.

Manufacturer: RAM
Mfg Campaign: 11449578
Notice Date: Jan 31, 2022
Recall Date: Jan 31, 2022
Chrysler (fca Us, Llc)
Campaign: 11449479 Other
Jan 30, 2022
Defect Description:

SERVICE BRAKES

Potential Consequences:

Every so often I am getting the “Service Electronic Brake System” and my ABS light and Traction Control Light come on. This has happened to quite a few Gen 4 and Gen 5 Ram’s. Everyone replaces the wheel speed sensors, wheel hubs and ABS sensors with no fix. Only thing after that is the Hydraulic Control Unit and ABS Control Module (which is on National back order until who knows when). The ABS system for some reason is not covered under the power train warranty, why I don’t know. It’s a serious issue that needs to be addressed.

Corrective Action:

Every so often I am getting the “Service Electronic Brake System” and my ABS light and Traction Control Light come on. This has happened to quite a few Gen 4 and Gen 5 Ram’s. Everyone replaces the wheel speed sensors, wheel hubs and ABS sensors with no fix. Only thing after that is the Hydraulic Control Unit and ABS Control Module (which is on National back order until who knows when). The ABS system for some reason is not covered under the power train warranty, why I don’t know. It’s a serious issue that needs to be addressed.

Additional Notes:

Every so often I am getting the “Service Electronic Brake System” and my ABS light and Traction Control Light come on. This has happened to quite a few Gen 4 and Gen 5 Ram’s. Everyone replaces the wheel speed sensors, wheel hubs and ABS sensors with no fix. Only thing after that is the Hydraulic Control Unit and ABS Control Module (which is on National back order until who knows when). The ABS system for some reason is not covered under the power train warranty, why I don’t know. It’s a serious issue that needs to be addressed.

Manufacturer: RAM
Mfg Campaign: 11449479
Notice Date: Jan 30, 2022
Recall Date: Jan 30, 2022
Chrysler (fca Us, Llc)
Campaign: 11449479 Other
Jan 30, 2022
Defect Description:

ELECTRICAL SYSTEM

Potential Consequences:

Every so often I am getting the “Service Electronic Brake System” and my ABS light and Traction Control Light come on. This has happened to quite a few Gen 4 and Gen 5 Ram’s. Everyone replaces the wheel speed sensors, wheel hubs and ABS sensors with no fix. Only thing after that is the Hydraulic Control Unit and ABS Control Module (which is on National back order until who knows when). The ABS system for some reason is not covered under the power train warranty, why I don’t know. It’s a serious issue that needs to be addressed.

Corrective Action:

Every so often I am getting the “Service Electronic Brake System” and my ABS light and Traction Control Light come on. This has happened to quite a few Gen 4 and Gen 5 Ram’s. Everyone replaces the wheel speed sensors, wheel hubs and ABS sensors with no fix. Only thing after that is the Hydraulic Control Unit and ABS Control Module (which is on National back order until who knows when). The ABS system for some reason is not covered under the power train warranty, why I don’t know. It’s a serious issue that needs to be addressed.

Additional Notes:

Every so often I am getting the “Service Electronic Brake System” and my ABS light and Traction Control Light come on. This has happened to quite a few Gen 4 and Gen 5 Ram’s. Everyone replaces the wheel speed sensors, wheel hubs and ABS sensors with no fix. Only thing after that is the Hydraulic Control Unit and ABS Control Module (which is on National back order until who knows when). The ABS system for some reason is not covered under the power train warranty, why I don’t know. It’s a serious issue that needs to be addressed.

Manufacturer: RAM
Mfg Campaign: 11449479
Notice Date: Jan 30, 2022
Recall Date: Jan 30, 2022
Chrysler (fca Us, Llc)
Campaign: 11447978 Other
Jan 18, 2022
Defect Description:

ELECTRICAL SYSTEM

Potential Consequences:

Hi 2018 Dodge Ram 2500. Screen for radio/gps/Uconnect etc is delaminating.

Corrective Action:

Hi 2018 Dodge Ram 2500. Screen for radio/gps/Uconnect etc is delaminating.

Additional Notes:

Hi 2018 Dodge Ram 2500. Screen for radio/gps/Uconnect etc is delaminating.

Manufacturer: RAM
Mfg Campaign: 11447978
Notice Date: Jan 18, 2022
Recall Date: Jan 18, 2022
Chrysler (fca Us, Llc)
Campaign: 11447654 Other
Jan 16, 2022
Defect Description:

SERVICE BRAKES

Potential Consequences:

Driving the ABS and Traction Control light comes on randomly, when on neither the ABS or Traction Control work when light is on. Cruise control is also not working when light comes on. Took Ram to dealer, they tested and stated a failure of ABS Module, took over a month to get in as they are in demand. Dealer stated this is a common issue and parts are backordered. ABS Module was replaced and system is still not working. This is a safety concern as no ABS and Traction control make the vehicle unsafe to operate. I do have the old ABS module on hand after dealer replaced old one. Dealer is trying their best, but always have one or two on lot with issue. Stopping and handling are hazardous when system goes out.

Corrective Action:

Driving the ABS and Traction Control light comes on randomly, when on neither the ABS or Traction Control work when light is on. Cruise control is also not working when light comes on. Took Ram to dealer, they tested and stated a failure of ABS Module, took over a month to get in as they are in demand. Dealer stated this is a common issue and parts are backordered. ABS Module was replaced and system is still not working. This is a safety concern as no ABS and Traction control make the vehicle unsafe to operate. I do have the old ABS module on hand after dealer replaced old one. Dealer is trying their best, but always have one or two on lot with issue. Stopping and handling are hazardous when system goes out.

Additional Notes:

Driving the ABS and Traction Control light comes on randomly, when on neither the ABS or Traction Control work when light is on. Cruise control is also not working when light comes on. Took Ram to dealer, they tested and stated a failure of ABS Module, took over a month to get in as they are in demand. Dealer stated this is a common issue and parts are backordered. ABS Module was replaced and system is still not working. This is a safety concern as no ABS and Traction control make the vehicle unsafe to operate. I do have the old ABS module on hand after dealer replaced old one. Dealer is trying their best, but always have one or two on lot with issue. Stopping and handling are hazardous when system goes out.

Manufacturer: RAM
Mfg Campaign: 11447654
Notice Date: Jan 16, 2022
Recall Date: Jan 16, 2022
Chrysler (fca Us, Llc)
Campaign: 11447654 Other
Jan 16, 2022
Defect Description:

VEHICLE SPEED CONTROL

Potential Consequences:

Driving the ABS and Traction Control light comes on randomly, when on neither the ABS or Traction Control work when light is on. Cruise control is also not working when light comes on. Took Ram to dealer, they tested and stated a failure of ABS Module, took over a month to get in as they are in demand. Dealer stated this is a common issue and parts are backordered. ABS Module was replaced and system is still not working. This is a safety concern as no ABS and Traction control make the vehicle unsafe to operate. I do have the old ABS module on hand after dealer replaced old one. Dealer is trying their best, but always have one or two on lot with issue. Stopping and handling are hazardous when system goes out.

Corrective Action:

Driving the ABS and Traction Control light comes on randomly, when on neither the ABS or Traction Control work when light is on. Cruise control is also not working when light comes on. Took Ram to dealer, they tested and stated a failure of ABS Module, took over a month to get in as they are in demand. Dealer stated this is a common issue and parts are backordered. ABS Module was replaced and system is still not working. This is a safety concern as no ABS and Traction control make the vehicle unsafe to operate. I do have the old ABS module on hand after dealer replaced old one. Dealer is trying their best, but always have one or two on lot with issue. Stopping and handling are hazardous when system goes out.

Additional Notes:

Driving the ABS and Traction Control light comes on randomly, when on neither the ABS or Traction Control work when light is on. Cruise control is also not working when light comes on. Took Ram to dealer, they tested and stated a failure of ABS Module, took over a month to get in as they are in demand. Dealer stated this is a common issue and parts are backordered. ABS Module was replaced and system is still not working. This is a safety concern as no ABS and Traction control make the vehicle unsafe to operate. I do have the old ABS module on hand after dealer replaced old one. Dealer is trying their best, but always have one or two on lot with issue. Stopping and handling are hazardous when system goes out.

Manufacturer: RAM
Mfg Campaign: 11447654
Notice Date: Jan 16, 2022
Recall Date: Jan 16, 2022
Chrysler (fca Us, Llc)
Campaign: 11447621 Other
Jan 15, 2022
Defect Description:

SERVICE BRAKES

Potential Consequences:

Was traveling westbound on highway when I got a chime and notification, "Service Antilock Brake System" and then another chime, "Service Electronic Braking System". The notification went away and both came on again. I was approaching a red light and when I applied brakes I had none. I swerved to the right and drove into a ditch. I was able to put it in 4 wheel drive and get out. While parked I started looking on YouTube and found a mechanic that advised pulling the 40 amp fuse to disable the ABS system. I did so and turned around and drove slowly home with brakes working but notification on. There were no I,juries or damage but had I hit the Fiat, with my truck, there would have been 4 dead. I notified Ram and asked why there is no recall as I looked it up and there are many incidence of this exact problem!

Corrective Action:

Was traveling westbound on highway when I got a chime and notification, "Service Antilock Brake System" and then another chime, "Service Electronic Braking System". The notification went away and both came on again. I was approaching a red light and when I applied brakes I had none. I swerved to the right and drove into a ditch. I was able to put it in 4 wheel drive and get out. While parked I started looking on YouTube and found a mechanic that advised pulling the 40 amp fuse to disable the ABS system. I did so and turned around and drove slowly home with brakes working but notification on. There were no I,juries or damage but had I hit the Fiat, with my truck, there would have been 4 dead. I notified Ram and asked why there is no recall as I looked it up and there are many incidence of this exact problem!

Additional Notes:

Was traveling westbound on highway when I got a chime and notification, "Service Antilock Brake System" and then another chime, "Service Electronic Braking System". The notification went away and both came on again. I was approaching a red light and when I applied brakes I had none. I swerved to the right and drove into a ditch. I was able to put it in 4 wheel drive and get out. While parked I started looking on YouTube and found a mechanic that advised pulling the 40 amp fuse to disable the ABS system. I did so and turned around and drove slowly home with brakes working but notification on. There were no I,juries or damage but had I hit the Fiat, with my truck, there would have been 4 dead. I notified Ram and asked why there is no recall as I looked it up and there are many incidence of this exact problem!

Manufacturer: RAM
Mfg Campaign: 11447621
Notice Date: Jan 15, 2022
Recall Date: Jan 15, 2022
Chrysler (fca Us, Llc)
Campaign: 11446775 Other
Jan 9, 2022
Defect Description:

SERVICE BRAKES

Potential Consequences:

For at least 2 months I have been getting intermittent warning signals for abs automatic braking system and traction control which also causes you not too have cruise control. Without traction control wet pavement is dangerous. Vehicle just has around 20000 miles on odometer I am now out of warranty I took too get checked at Christian brothers automotive and they diagnosed a faulty abs module. The info I received from garage is that there was 1800 modules on back order so evidently ram has a big problem that they are failing too take care of. Repair would be $1300 if garage could ever get ahold of module and I ate cost of diagnostics. Please look into this problem and let me know. Thank you [XXX] INFORMATION Redacted PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6).

Corrective Action:

For at least 2 months I have been getting intermittent warning signals for abs automatic braking system and traction control which also causes you not too have cruise control. Without traction control wet pavement is dangerous. Vehicle just has around 20000 miles on odometer I am now out of warranty I took too get checked at Christian brothers automotive and they diagnosed a faulty abs module. The info I received from garage is that there was 1800 modules on back order so evidently ram has a big problem that they are failing too take care of. Repair would be $1300 if garage could ever get ahold of module and I ate cost of diagnostics. Please look into this problem and let me know. Thank you [XXX] INFORMATION Redacted PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6).

Additional Notes:

For at least 2 months I have been getting intermittent warning signals for abs automatic braking system and traction control which also causes you not too have cruise control. Without traction control wet pavement is dangerous. Vehicle just has around 20000 miles on odometer I am now out of warranty I took too get checked at Christian brothers automotive and they diagnosed a faulty abs module. The info I received from garage is that there was 1800 modules on back order so evidently ram has a big problem that they are failing too take care of. Repair would be $1300 if garage could ever get ahold of module and I ate cost of diagnostics. Please look into this problem and let me know. Thank you [XXX] INFORMATION Redacted PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6).

Manufacturer: RAM
Mfg Campaign: 11446775
Notice Date: Jan 9, 2022
Recall Date: Jan 9, 2022
Chrysler (fca Us, Llc)
Campaign: 11446696 Other
Jan 8, 2022
Defect Description:

ELECTRICAL SYSTEM

Potential Consequences:

Steering dang link , steering gear box has my steering throwing me all over the road . It's getting bad to almost causing wrecks and suspension is very bad . This has been getting really bad to the point of calling a lawyer

Corrective Action:

Steering dang link , steering gear box has my steering throwing me all over the road . It's getting bad to almost causing wrecks and suspension is very bad . This has been getting really bad to the point of calling a lawyer

Additional Notes:

Steering dang link , steering gear box has my steering throwing me all over the road . It's getting bad to almost causing wrecks and suspension is very bad . This has been getting really bad to the point of calling a lawyer

Manufacturer: RAM
Mfg Campaign: 11446696
Notice Date: Jan 8, 2022
Recall Date: Jan 8, 2022
Chrysler (fca Us, Llc)
Campaign: 11446696 Other
Jan 8, 2022
Defect Description:

STEERING

Potential Consequences:

Steering dang link , steering gear box has my steering throwing me all over the road . It's getting bad to almost causing wrecks and suspension is very bad . This has been getting really bad to the point of calling a lawyer

Corrective Action:

Steering dang link , steering gear box has my steering throwing me all over the road . It's getting bad to almost causing wrecks and suspension is very bad . This has been getting really bad to the point of calling a lawyer

Additional Notes:

Steering dang link , steering gear box has my steering throwing me all over the road . It's getting bad to almost causing wrecks and suspension is very bad . This has been getting really bad to the point of calling a lawyer

Manufacturer: RAM
Mfg Campaign: 11446696
Notice Date: Jan 8, 2022
Recall Date: Jan 8, 2022
Chrysler (fca Us, Llc)
Campaign: 11446696 Other
Jan 8, 2022
Defect Description:

SUSPENSION

Potential Consequences:

Steering dang link , steering gear box has my steering throwing me all over the road . It's getting bad to almost causing wrecks and suspension is very bad . This has been getting really bad to the point of calling a lawyer

Corrective Action:

Steering dang link , steering gear box has my steering throwing me all over the road . It's getting bad to almost causing wrecks and suspension is very bad . This has been getting really bad to the point of calling a lawyer

Additional Notes:

Steering dang link , steering gear box has my steering throwing me all over the road . It's getting bad to almost causing wrecks and suspension is very bad . This has been getting really bad to the point of calling a lawyer

Manufacturer: RAM
Mfg Campaign: 11446696
Notice Date: Jan 8, 2022
Recall Date: Jan 8, 2022
Chrysler (fca Us, Llc)
Campaign: 11446699 Other
Jan 8, 2022
Defect Description:

SERVICE BRAKES

Potential Consequences:

The ABS and Traction Light come on intermittently. We recently had snow fall and I had to stop quickly, the ABS worked as it should have until the light activated on the dash which disabled the ABS. Luckily I was able to control the vehicle when it started to slide into the on coming lane. It is definitely not safe. As I have seen in numerous complaints this is a well documented problem on the 2018 Ram 2500.

Corrective Action:

The ABS and Traction Light come on intermittently. We recently had snow fall and I had to stop quickly, the ABS worked as it should have until the light activated on the dash which disabled the ABS. Luckily I was able to control the vehicle when it started to slide into the on coming lane. It is definitely not safe. As I have seen in numerous complaints this is a well documented problem on the 2018 Ram 2500.

Additional Notes:

The ABS and Traction Light come on intermittently. We recently had snow fall and I had to stop quickly, the ABS worked as it should have until the light activated on the dash which disabled the ABS. Luckily I was able to control the vehicle when it started to slide into the on coming lane. It is definitely not safe. As I have seen in numerous complaints this is a well documented problem on the 2018 Ram 2500.

Manufacturer: RAM
Mfg Campaign: 11446699
Notice Date: Jan 8, 2022
Recall Date: Jan 8, 2022
Chrysler (fca Us, Llc)
Campaign: 11446699 Other
Jan 8, 2022
Defect Description:

ELECTRICAL SYSTEM

Potential Consequences:

The ABS and Traction Light come on intermittently. We recently had snow fall and I had to stop quickly, the ABS worked as it should have until the light activated on the dash which disabled the ABS. Luckily I was able to control the vehicle when it started to slide into the on coming lane. It is definitely not safe. As I have seen in numerous complaints this is a well documented problem on the 2018 Ram 2500.

Corrective Action:

The ABS and Traction Light come on intermittently. We recently had snow fall and I had to stop quickly, the ABS worked as it should have until the light activated on the dash which disabled the ABS. Luckily I was able to control the vehicle when it started to slide into the on coming lane. It is definitely not safe. As I have seen in numerous complaints this is a well documented problem on the 2018 Ram 2500.

Additional Notes:

The ABS and Traction Light come on intermittently. We recently had snow fall and I had to stop quickly, the ABS worked as it should have until the light activated on the dash which disabled the ABS. Luckily I was able to control the vehicle when it started to slide into the on coming lane. It is definitely not safe. As I have seen in numerous complaints this is a well documented problem on the 2018 Ram 2500.

Manufacturer: RAM
Mfg Campaign: 11446699
Notice Date: Jan 8, 2022
Recall Date: Jan 8, 2022
Chrysler (fca Us, Llc)
Campaign: 11446463 Other
Jan 6, 2022
Defect Description:

SERVICE BRAKES

Potential Consequences:

The ABS warning light intermittently comes on and turns off. After searching on-line, it seems that it is an ongoing problem with many others. I'm afraid it could cause a serious accident. I had the same problem about 10,000 miles ago and took it to Cape Coral Dodge to check it. They repaired it but here it has cropped up again. Every time the ABS Warning light goes off an alarm sounds and it drives you crazy. There really should be a recall on this to resolve the defect.

Corrective Action:

The ABS warning light intermittently comes on and turns off. After searching on-line, it seems that it is an ongoing problem with many others. I'm afraid it could cause a serious accident. I had the same problem about 10,000 miles ago and took it to Cape Coral Dodge to check it. They repaired it but here it has cropped up again. Every time the ABS Warning light goes off an alarm sounds and it drives you crazy. There really should be a recall on this to resolve the defect.

Additional Notes:

The ABS warning light intermittently comes on and turns off. After searching on-line, it seems that it is an ongoing problem with many others. I'm afraid it could cause a serious accident. I had the same problem about 10,000 miles ago and took it to Cape Coral Dodge to check it. They repaired it but here it has cropped up again. Every time the ABS Warning light goes off an alarm sounds and it drives you crazy. There really should be a recall on this to resolve the defect.

Manufacturer: RAM
Mfg Campaign: 11446463
Notice Date: Jan 6, 2022
Recall Date: Jan 6, 2022
Chrysler (fca Us, Llc)
Campaign: 11446070 Other
Jan 3, 2022
Defect Description:

SERVICE BRAKES

Potential Consequences:

12,478 miles and abs & traction control warning lights on. Diagnostic code on C0020-01 ABS pump motor control - general electrical failure. Based on internet search this is a common problem. FCA Star Online Publication appears aware of issue. No ABS brakes is a safety issue.

Corrective Action:

12,478 miles and abs & traction control warning lights on. Diagnostic code on C0020-01 ABS pump motor control - general electrical failure. Based on internet search this is a common problem. FCA Star Online Publication appears aware of issue. No ABS brakes is a safety issue.

Additional Notes:

12,478 miles and abs & traction control warning lights on. Diagnostic code on C0020-01 ABS pump motor control - general electrical failure. Based on internet search this is a common problem. FCA Star Online Publication appears aware of issue. No ABS brakes is a safety issue.

Manufacturer: RAM
Mfg Campaign: 11446070
Notice Date: Jan 3, 2022
Recall Date: Jan 3, 2022
Chrysler (fca Us, Llc)
Campaign: 11445644 Other
Dec 30, 2021
Defect Description:

SERVICE BRAKES

Potential Consequences:

I, along with hundreds (if not thousands) of other Ram 2500 and 3500 owners for years 2017 through 2018 have been having an issue with the ABS Module and Hydraulic Control Unit. Have contacted the dealership and it is a well known problem with the aforementioned parts, to the tune of a 3-6 month wait for the ABS Module. The module has a manufacturing defect that FCA/Ram will not admit to, and when in fault disables cruise control and causes ABS to malfunction, which could lead to locking up of tires in an emergency braking situation. This happens intermittently and sporadically for no apparent reason. I have video of the faults happening, but cannot upload the video due to it not being the proper format.

Corrective Action:

I, along with hundreds (if not thousands) of other Ram 2500 and 3500 owners for years 2017 through 2018 have been having an issue with the ABS Module and Hydraulic Control Unit. Have contacted the dealership and it is a well known problem with the aforementioned parts, to the tune of a 3-6 month wait for the ABS Module. The module has a manufacturing defect that FCA/Ram will not admit to, and when in fault disables cruise control and causes ABS to malfunction, which could lead to locking up of tires in an emergency braking situation. This happens intermittently and sporadically for no apparent reason. I have video of the faults happening, but cannot upload the video due to it not being the proper format.

Additional Notes:

I, along with hundreds (if not thousands) of other Ram 2500 and 3500 owners for years 2017 through 2018 have been having an issue with the ABS Module and Hydraulic Control Unit. Have contacted the dealership and it is a well known problem with the aforementioned parts, to the tune of a 3-6 month wait for the ABS Module. The module has a manufacturing defect that FCA/Ram will not admit to, and when in fault disables cruise control and causes ABS to malfunction, which could lead to locking up of tires in an emergency braking situation. This happens intermittently and sporadically for no apparent reason. I have video of the faults happening, but cannot upload the video due to it not being the proper format.

Manufacturer: RAM
Mfg Campaign: 11445644
Notice Date: Dec 30, 2021
Recall Date: Dec 30, 2021
Chrysler (fca Us, Llc)
Campaign: 11445371 Other
Dec 28, 2021
Defect Description:

FORWARD COLLISION AVOIDANCE: AUTOMATIC EMERGENCY BRAKING

Potential Consequences:

Randomly my 2018 ram 2500 ABS/Traction control go out. It’ll happen for 10mins in an out. Sometimes not at all, and others all the time. When the ABS and traction control like come on and off on the dash it causes the brakes to become spongy and harder to brake.

Corrective Action:

Randomly my 2018 ram 2500 ABS/Traction control go out. It’ll happen for 10mins in an out. Sometimes not at all, and others all the time. When the ABS and traction control like come on and off on the dash it causes the brakes to become spongy and harder to brake.

Additional Notes:

Randomly my 2018 ram 2500 ABS/Traction control go out. It’ll happen for 10mins in an out. Sometimes not at all, and others all the time. When the ABS and traction control like come on and off on the dash it causes the brakes to become spongy and harder to brake.

Manufacturer: RAM
Mfg Campaign: 11445371
Notice Date: Dec 28, 2021
Recall Date: Dec 28, 2021
Chrysler (fca Us, Llc)
Campaign: 11444928 Other
Dec 24, 2021
Defect Description:

UNKNOWN OR OTHER

Potential Consequences:

I have owned this vehicle from the beginning. The first thing that happened 4 wheel drive module went out causing my cruise and abs system go down took to the dealer found out the module went down they replace it under warranty. Then a couple months later the abs system went down again to it to the dealer they said the abs passenger side sensor went bad replaced it under warranty. Drove for about 6months lost abs again the same sensor went bad they replaced again under warranty. Then about 6 months the abs went down again that's when they said they hcu and abs went bad replaced it did fine. Then Dec 21 the abs started acting up took to O'Reilly here in town read the code this one came up c0020-01. Call the dealer gave the code to them they said abs most likely went out. Truck is out of warranty now by 5,000 miles. This had been an recurring problem that seems like no one wants to fix it, I haven't taken back to the dealer yet.

Corrective Action:

I have owned this vehicle from the beginning. The first thing that happened 4 wheel drive module went out causing my cruise and abs system go down took to the dealer found out the module went down they replace it under warranty. Then a couple months later the abs system went down again to it to the dealer they said the abs passenger side sensor went bad replaced it under warranty. Drove for about 6months lost abs again the same sensor went bad they replaced again under warranty. Then about 6 months the abs went down again that's when they said they hcu and abs went bad replaced it did fine. Then Dec 21 the abs started acting up took to O'Reilly here in town read the code this one came up c0020-01. Call the dealer gave the code to them they said abs most likely went out. Truck is out of warranty now by 5,000 miles. This had been an recurring problem that seems like no one wants to fix it, I haven't taken back to the dealer yet.

Additional Notes:

I have owned this vehicle from the beginning. The first thing that happened 4 wheel drive module went out causing my cruise and abs system go down took to the dealer found out the module went down they replace it under warranty. Then a couple months later the abs system went down again to it to the dealer they said the abs passenger side sensor went bad replaced it under warranty. Drove for about 6months lost abs again the same sensor went bad they replaced again under warranty. Then about 6 months the abs went down again that's when they said they hcu and abs went bad replaced it did fine. Then Dec 21 the abs started acting up took to O'Reilly here in town read the code this one came up c0020-01. Call the dealer gave the code to them they said abs most likely went out. Truck is out of warranty now by 5,000 miles. This had been an recurring problem that seems like no one wants to fix it, I haven't taken back to the dealer yet.

Manufacturer: RAM
Mfg Campaign: 11444928
Notice Date: Dec 24, 2021
Recall Date: Dec 24, 2021
Chrysler (fca Us, Llc)
Campaign: 11444928 Other
Dec 24, 2021
Defect Description:

SERVICE BRAKES

Potential Consequences:

I have owned this vehicle from the beginning. The first thing that happened 4 wheel drive module went out causing my cruise and abs system go down took to the dealer found out the module went down they replace it under warranty. Then a couple months later the abs system went down again to it to the dealer they said the abs passenger side sensor went bad replaced it under warranty. Drove for about 6months lost abs again the same sensor went bad they replaced again under warranty. Then about 6 months the abs went down again that's when they said they hcu and abs went bad replaced it did fine. Then Dec 21 the abs started acting up took to O'Reilly here in town read the code this one came up c0020-01. Call the dealer gave the code to them they said abs most likely went out. Truck is out of warranty now by 5,000 miles. This had been an recurring problem that seems like no one wants to fix it, I haven't taken back to the dealer yet.

Corrective Action:

I have owned this vehicle from the beginning. The first thing that happened 4 wheel drive module went out causing my cruise and abs system go down took to the dealer found out the module went down they replace it under warranty. Then a couple months later the abs system went down again to it to the dealer they said the abs passenger side sensor went bad replaced it under warranty. Drove for about 6months lost abs again the same sensor went bad they replaced again under warranty. Then about 6 months the abs went down again that's when they said they hcu and abs went bad replaced it did fine. Then Dec 21 the abs started acting up took to O'Reilly here in town read the code this one came up c0020-01. Call the dealer gave the code to them they said abs most likely went out. Truck is out of warranty now by 5,000 miles. This had been an recurring problem that seems like no one wants to fix it, I haven't taken back to the dealer yet.

Additional Notes:

I have owned this vehicle from the beginning. The first thing that happened 4 wheel drive module went out causing my cruise and abs system go down took to the dealer found out the module went down they replace it under warranty. Then a couple months later the abs system went down again to it to the dealer they said the abs passenger side sensor went bad replaced it under warranty. Drove for about 6months lost abs again the same sensor went bad they replaced again under warranty. Then about 6 months the abs went down again that's when they said they hcu and abs went bad replaced it did fine. Then Dec 21 the abs started acting up took to O'Reilly here in town read the code this one came up c0020-01. Call the dealer gave the code to them they said abs most likely went out. Truck is out of warranty now by 5,000 miles. This had been an recurring problem that seems like no one wants to fix it, I haven't taken back to the dealer yet.

Manufacturer: RAM
Mfg Campaign: 11444928
Notice Date: Dec 24, 2021
Recall Date: Dec 24, 2021
Chrysler (fca Us, Llc)
Campaign: 11444254 Other
Dec 18, 2021
Defect Description:

SERVICE BRAKES

Potential Consequences:

The ABS warning light would intermittently come on for any reason and then go off. Check some Dodge/Ram forums and noticed this occurring quite a bit

Corrective Action:

The ABS warning light would intermittently come on for any reason and then go off. Check some Dodge/Ram forums and noticed this occurring quite a bit

Additional Notes:

The ABS warning light would intermittently come on for any reason and then go off. Check some Dodge/Ram forums and noticed this occurring quite a bit

Manufacturer: RAM
Mfg Campaign: 11444254
Notice Date: Dec 18, 2021
Recall Date: Dec 18, 2021

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