Complaints & Recalls
Official Safety Recalls - Important!
16 RecallsThese are official manufacturer recalls ordered by NHTSA for safety defects. If you own this vehicle, contact your dealer immediately for free repairs.
Chrysler (fca Us, Llc)
Safety Issue:
Chrysler (FCA US, LLC) is recalling certain 2016-2019 Ram 3500, Ram 1500, 2016-2020 Ram 2500, and 2016 Ram 3500 Cab Chassis vehicles. The right and left side curtain air bag inflators may rupture due to a manufacturing defect.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153) or go to nhtsa.gov.
Mfg Campaign: 05C, 09C, 10C
Recall Date: Jan 16, 2025
Chrysler (fca Us, Llc)
Safety Issue:
Chrysler (FCA US, LLC) is recalling certain 2017-2018 Ram 2500 Pickup, Ram 3500 Pickup, 3500 Cab Chassis, 4500 and 5500 Cab Chassis vehicles. The hydraulic control unit (HCU) may fail, which can cause the anti-lock brake (ABS), electronic stability control (ESC), and traction control systems to fail.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153) or go to nhtsa.gov.
Mfg Campaign: C4B
Recall Date: Nov 27, 2024
Chrysler (fca Us Llc)
Safety Issue:
Chrysler (FCA US LLC) is recalling certain 2015-2017 Ram 1500, 2500 and 3500 pickup trucks equipped with an 8 foot bed and a power locking tailgate. Chrysler is also recalling all 2013-2014 and 2018 Ram 1500, 2500 and 3500 pickup trucks built before April 1, 2018 with a 6 or 8 foot bed and a power locking tailgate. On August 29, 2019 Chrysler expanded the recall to include an additional 693,128 model year 2013-2014 Ram 1500, 2500 and 3500 pickup trucks. The tailgate actuator limiter tab may fracture and cause the tailgate to unlatch and open while driving.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: V44
Recall Date: May 9, 2019
Chrysler (fca Us Llc)
Safety Issue:
Chrysler (FCA US LLC) is recalling certain 2013-2018 Ram 3500 and 2014-2018 Ram 3500 Chassis Cab and Ram 2500 vehicles. The outboard steering linkage jam nut may loosen, allowing one end of the drag link to separate.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: V06
Recall Date: Jan 25, 2019
Streetcar Orv Llc
Safety Issue:
Streetcar ORV LLC (Streetcar) is recalling certain American Expedition Vehicles (AEV) 3" Dualsport aftermarket suspension kits, part numbers N0436000 and N0436001, sold for installation on 2013-2018 RAM 2500 and 3500HD trucks. Improper installation and machining of the original equipment steering knuckle may weaken the joint between the steering drag link and knuckle.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Recall Date: Oct 16, 2018
Chrysler (fca Us Llc)
Safety Issue:
Chrysler (FCA US LLC) is recalling certain 2015-2017 RAM 1500, 2500, and 3500 pickup trucks equipped with a power locking tailgate and either a 5 foot, 7 inch or 6 foot, 4 inch bed. The tailgate actuator limiter tab may fracture and cause the tailgate to unlatch and open while driving.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: U74
Recall Date: Jul 27, 2018
Chrysler (fca Us Llc)
Safety Issue:
Chrysler (FCA US LLC) is recalling certain 2014-2018 Dodge Journey, Charger and Durango, RAM 2500, 3500, 3500 Cab Chassis (more than 10,000lb), 4500 Cab Chassis and 5500 Cab Chassis, Jeep Cherokee and Grand Cherokee and Chrysler 300, 2014-2019 RAM 1500, 2015-2018 Dodge Challenger, 2015-2017 Chrysler 200, 2016-2018 RAM 3500 Cab Chassis (less than 10,000 lb), 2017-2018 Chrysler Pacifica and 2018 Jeep Wrangler vehicles. These vehicles are being recalled to address a defect that could prevent the cruise control system from disengaging. If, when using cruise control, there is a short circuit within the vehicle's wiring, the driver may not be able to shut off the cruise control either by depressing the brake pedal or manually turning the system off once it has been engaged, resulting in either the vehicle maintaining its current speed or possibly accelerating.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: U49,U59-U65,U68,U73
Recall Date: May 17, 2018
Chrysler (fca Us Llc)
Safety Issue:
Chrysler (FCA US LLC) is recalling certain 2017-2018 RAM 1500, 2500, 3500, 3500 Cab Chassis, 4500 Cab Chassis, and 5500 Cab Chassis vehicles, all equipped with a column shifter. Pushing the brake pedal for prolonged periods when the vehicle is running and in PARK may cause the Brake Transmission Shift Interlock (BTSI) pin to stick in the open position. With the pin in the open position, the transmission can be shifted out of PARK into any gear without pushing the brake pedal or having the key in the ignition.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: U11
Recall Date: Feb 8, 2018
Chrysler (fca Us Llc)
Safety Issue:
Chrysler (FCA US LLC) is recalling various Dodge, Chrysler, and RAM vehicles equipped with Kidde Plastic-Handle or Push Button 'Pindicator' Fire Extinguishers. A list of the affected trailer models is available at: https://static.nhtsa.gov/odi/rcl/2017/RMISC-17V824-0103.pdf. These extinguishers may become clogged, preventing the extinguisher from discharging as expected or requiring excessive force to activate the extinguisher. Additionally, in certain models, the nozzle may detach from the valve assembly with enough force that it could cause injury and also render the product inoperable. For a full list of the affected fire extinguisher models visit: https://static.nhtsa.gov/odi/rcl/2017/RMISC-17E062-5427.pdf
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: T82
Recall Date: Dec 21, 2017
Chrysler (fca Us Llc)
Safety Issue:
Chrysler (FCA US LLC) is recalling certain 2016-2017 Ram 3500 Cab Chassis with a Gross Vehicle Weight Rating (GVWR) of less than 10,000 lbs, 2011-2017 Ram 3500, 4500 and 5500 Cab Chassis vehicles, 2009-2017 Ram 1500 and 2010-2017 Ram 2500 and 3500 pickup trucks, all equipped with a column shifter. Pushing the brake pedal for prolonged periods when the vehicle is running and in PARK may cause the Brake Transmission Shift Interlock (BTSI) pin to stick in the open position. With the pin in the open position, the transmission can be shifted out of PARK into any gear without pushing the brake pedal or having the key in the ignition.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: T79
Recall Date: Dec 20, 2017
Chrysler (fca Us Llc)
Safety Issue:
Chrysler (FCA US LLC) is recalling certain 2013-2017 RAM 2500, 3500, 3500 Cab Chassis, 4500 Cab Chassis, and 5500 Cab Chassis vehicles, equipped with Cummins 6.7L Turbo Diesel engines that have Concentric-brand water pumps without a vent hole. These water pumps may leak coolant.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: T51
Recall Date: Sep 12, 2017
Streetcar Orv Llc
Safety Issue:
Streetcar ORV LLC, dba American Expedition Vehicles (AEV) is recalling certain 2013-2017 RAM 2500 and 3500 heavy duty trucks, modified by AEV to be equipped with cast aluminum Katla 8.5" road wheels. The outer surface of the wheel may fracture, resulting in rapid air loss.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Recall Date: Aug 10, 2017
Consumer Complaints
873 ComplaintsChrysler (fca Us, Llc)
Defect Description:
STEERING
Potential Consequences:
TL* THE CONTACT OWNS A 2017 RAM 2500. WHILE DRIVING 70 MPH, THE STEERING WHEEL PULLED TO THE LEFT AND THE CONTACT LOST STEERING CONTROL. THE VEHICLE WAS PULLED OVER AND TOWED TO THE CONTACT'S HOME. THE DEALER WAS NOT NOTIFIED. THE CONTACT STATED THAT THE VEHICLE WAS EXPERIENCING THE SAME SYMPTOMS AS LISTED IN NHTSA CAMPAIGN NUMBER: 19V021000 (STEERING). THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE FAILURE MILEAGE WAS 17,800.
Corrective Action:
TL* THE CONTACT OWNS A 2017 RAM 2500. WHILE DRIVING 70 MPH, THE STEERING WHEEL PULLED TO THE LEFT AND THE CONTACT LOST STEERING CONTROL. THE VEHICLE WAS PULLED OVER AND TOWED TO THE CONTACT'S HOME. THE DEALER WAS NOT NOTIFIED. THE CONTACT STATED THAT THE VEHICLE WAS EXPERIENCING THE SAME SYMPTOMS AS LISTED IN NHTSA CAMPAIGN NUMBER: 19V021000 (STEERING). THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE FAILURE MILEAGE WAS 17,800.
Additional Notes:
TL* THE CONTACT OWNS A 2017 RAM 2500. WHILE DRIVING 70 MPH, THE STEERING WHEEL PULLED TO THE LEFT AND THE CONTACT LOST STEERING CONTROL. THE VEHICLE WAS PULLED OVER AND TOWED TO THE CONTACT'S HOME. THE DEALER WAS NOT NOTIFIED. THE CONTACT STATED THAT THE VEHICLE WAS EXPERIENCING THE SAME SYMPTOMS AS LISTED IN NHTSA CAMPAIGN NUMBER: 19V021000 (STEERING). THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE FAILURE MILEAGE WAS 17,800.
Mfg Campaign: 11179945
Recall Date: Feb 13, 2019
Chrysler (fca Us, Llc)
Defect Description:
STEERING
Potential Consequences:
TL* THE CONTACT OWNS A 2017 RAM 2500. WHILE DRIVING AT ANY SPEED, THE STEERING LOST POWER AND WAS DIFFICULT TO TURN. THE DEALER AND MANUFACTURER WERE NOT CONTACTED. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE FAILURE MILEAGE WAS APPROXIMATELY 10.
Corrective Action:
TL* THE CONTACT OWNS A 2017 RAM 2500. WHILE DRIVING AT ANY SPEED, THE STEERING LOST POWER AND WAS DIFFICULT TO TURN. THE DEALER AND MANUFACTURER WERE NOT CONTACTED. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE FAILURE MILEAGE WAS APPROXIMATELY 10.
Additional Notes:
TL* THE CONTACT OWNS A 2017 RAM 2500. WHILE DRIVING AT ANY SPEED, THE STEERING LOST POWER AND WAS DIFFICULT TO TURN. THE DEALER AND MANUFACTURER WERE NOT CONTACTED. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE FAILURE MILEAGE WAS APPROXIMATELY 10.
Mfg Campaign: 11176334
Recall Date: Feb 11, 2019
Chrysler (fca Us, Llc)
Defect Description:
SUSPENSION
Potential Consequences:
DURING A RECALL SERVICE OF MY RAM TRUCK AT LOCAL DEALERSHIP I WAS TOLD THAT THE FRONT RIGHT TIRE SHOWED EXCESSIVE WEAR ON THE OUTER LAYER. BOUGHT, AND GOT 4 NEW TIRES INSTALLED. GOT ALIGNMENT. TRUCK LEANS NOTICEABLE TO THE FRONT RIGHT. ALIGNMENT PERSON TOLD THAT TRUCK HAS A SUSPENSION PROBLEM.
Corrective Action:
DURING A RECALL SERVICE OF MY RAM TRUCK AT LOCAL DEALERSHIP I WAS TOLD THAT THE FRONT RIGHT TIRE SHOWED EXCESSIVE WEAR ON THE OUTER LAYER. BOUGHT, AND GOT 4 NEW TIRES INSTALLED. GOT ALIGNMENT. TRUCK LEANS NOTICEABLE TO THE FRONT RIGHT. ALIGNMENT PERSON TOLD THAT TRUCK HAS A SUSPENSION PROBLEM.
Additional Notes:
DURING A RECALL SERVICE OF MY RAM TRUCK AT LOCAL DEALERSHIP I WAS TOLD THAT THE FRONT RIGHT TIRE SHOWED EXCESSIVE WEAR ON THE OUTER LAYER. BOUGHT, AND GOT 4 NEW TIRES INSTALLED. GOT ALIGNMENT. TRUCK LEANS NOTICEABLE TO THE FRONT RIGHT. ALIGNMENT PERSON TOLD THAT TRUCK HAS A SUSPENSION PROBLEM.
Mfg Campaign: 11174394
Recall Date: Feb 5, 2019
Chrysler (fca Us, Llc)
Defect Description:
STEERING
Potential Consequences:
FRONT TRACK BAR BUSHINGS ARE WORE OUT AFTER LESS THAN 45000 MILES. THE FRONT END MAKES A NOISE AND SHAKES WHEN YOU TURN THE WHEEL. THIS HAPPENS BOTH STOPPED AND AT ANY SPEED.
Corrective Action:
FRONT TRACK BAR BUSHINGS ARE WORE OUT AFTER LESS THAN 45000 MILES. THE FRONT END MAKES A NOISE AND SHAKES WHEN YOU TURN THE WHEEL. THIS HAPPENS BOTH STOPPED AND AT ANY SPEED.
Additional Notes:
FRONT TRACK BAR BUSHINGS ARE WORE OUT AFTER LESS THAN 45000 MILES. THE FRONT END MAKES A NOISE AND SHAKES WHEN YOU TURN THE WHEEL. THIS HAPPENS BOTH STOPPED AND AT ANY SPEED.
Mfg Campaign: 11170901
Recall Date: Jan 19, 2019
Chrysler (fca Us, Llc)
Defect Description:
SUSPENSION
Potential Consequences:
FRONT TRACK BAR BUSHINGS ARE WORE OUT AFTER LESS THAN 45000 MILES. THE FRONT END MAKES A NOISE AND SHAKES WHEN YOU TURN THE WHEEL. THIS HAPPENS BOTH STOPPED AND AT ANY SPEED.
Corrective Action:
FRONT TRACK BAR BUSHINGS ARE WORE OUT AFTER LESS THAN 45000 MILES. THE FRONT END MAKES A NOISE AND SHAKES WHEN YOU TURN THE WHEEL. THIS HAPPENS BOTH STOPPED AND AT ANY SPEED.
Additional Notes:
FRONT TRACK BAR BUSHINGS ARE WORE OUT AFTER LESS THAN 45000 MILES. THE FRONT END MAKES A NOISE AND SHAKES WHEN YOU TURN THE WHEEL. THIS HAPPENS BOTH STOPPED AND AT ANY SPEED.
Mfg Campaign: 11170901
Recall Date: Jan 19, 2019
Chrysler (fca Us, Llc)
Defect Description:
LATCHES/LOCKS/LINKAGES:TAILGATE:LATCH
Potential Consequences:
TL* THE CONTACT OWNS A 2017 RAM 2500. WHILE DRIVING 55 MPH AND HAULING A TRAILER, THE TAILGATE LATCH DETACHED WITHOUT WARNING. THE VEHICLE WAS TAKEN TO BREWBAKER DODGE CHRYSLER JEEP RAM OF PRATTVILLE (2209 COBBS FORD RD, PRATTVILLE, AL 36066, (334) 491-0701) WHERE IT WAS DIAGNOSED THAT THE TAILGATE LATCH NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND INFORMED THE CONTACT TO FILE A COMPLAINT WITH NHTSA. THE FAILURE MILEAGE WAS APPROXIMATELY 50,000.
Corrective Action:
TL* THE CONTACT OWNS A 2017 RAM 2500. WHILE DRIVING 55 MPH AND HAULING A TRAILER, THE TAILGATE LATCH DETACHED WITHOUT WARNING. THE VEHICLE WAS TAKEN TO BREWBAKER DODGE CHRYSLER JEEP RAM OF PRATTVILLE (2209 COBBS FORD RD, PRATTVILLE, AL 36066, (334) 491-0701) WHERE IT WAS DIAGNOSED THAT THE TAILGATE LATCH NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND INFORMED THE CONTACT TO FILE A COMPLAINT WITH NHTSA. THE FAILURE MILEAGE WAS APPROXIMATELY 50,000.
Additional Notes:
TL* THE CONTACT OWNS A 2017 RAM 2500. WHILE DRIVING 55 MPH AND HAULING A TRAILER, THE TAILGATE LATCH DETACHED WITHOUT WARNING. THE VEHICLE WAS TAKEN TO BREWBAKER DODGE CHRYSLER JEEP RAM OF PRATTVILLE (2209 COBBS FORD RD, PRATTVILLE, AL 36066, (334) 491-0701) WHERE IT WAS DIAGNOSED THAT THE TAILGATE LATCH NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND INFORMED THE CONTACT TO FILE A COMPLAINT WITH NHTSA. THE FAILURE MILEAGE WAS APPROXIMATELY 50,000.
Mfg Campaign: 11160960
Recall Date: Dec 12, 2018
Chrysler (fca Us, Llc)
Defect Description:
ELECTRICAL SYSTEM
Potential Consequences:
TAKATA RECALL. THE RADIO IN MY RAM 2500 IS NOT WORKING WITH MY CELL PHONE. THE RADIO FREEZES UNTIL THE TRUCK IS TURNED OFF AND RESTARTED. THIS NEEDS TO BE ADDRESSED
Corrective Action:
TAKATA RECALL. THE RADIO IN MY RAM 2500 IS NOT WORKING WITH MY CELL PHONE. THE RADIO FREEZES UNTIL THE TRUCK IS TURNED OFF AND RESTARTED. THIS NEEDS TO BE ADDRESSED
Additional Notes:
TAKATA RECALL. THE RADIO IN MY RAM 2500 IS NOT WORKING WITH MY CELL PHONE. THE RADIO FREEZES UNTIL THE TRUCK IS TURNED OFF AND RESTARTED. THIS NEEDS TO BE ADDRESSED
Mfg Campaign: 11155583
Recall Date: Dec 3, 2018
Chrysler (fca Us, Llc)
Defect Description:
ENGINE
Potential Consequences:
WATER PUMP, TOOK INTO DEALERSHIP AND THEY SAID THEY REPLACED WATER PUMP BUT NO DUST DISTURBED ON ENGINE WHEN POPPED THE HOOD TO LOOK INSIDE THE HOOD WHEN I PICKED UP THE TRUCK AFTER GETTING THE RECALL REPAIR
Corrective Action:
WATER PUMP, TOOK INTO DEALERSHIP AND THEY SAID THEY REPLACED WATER PUMP BUT NO DUST DISTURBED ON ENGINE WHEN POPPED THE HOOD TO LOOK INSIDE THE HOOD WHEN I PICKED UP THE TRUCK AFTER GETTING THE RECALL REPAIR
Additional Notes:
WATER PUMP, TOOK INTO DEALERSHIP AND THEY SAID THEY REPLACED WATER PUMP BUT NO DUST DISTURBED ON ENGINE WHEN POPPED THE HOOD TO LOOK INSIDE THE HOOD WHEN I PICKED UP THE TRUCK AFTER GETTING THE RECALL REPAIR
Mfg Campaign: 11153707
Recall Date: Nov 26, 2018
Chrysler (fca Us, Llc)
Defect Description:
UNKNOWN OR OTHER
Potential Consequences:
A LOUD NOISE FROM UNDER AND RIGHT SIDE OF THE VEHICLE IS GENERATED WHEN SHIFTING FROM LOW TO HIGH GEAR. WHEN IN HIGH TRAFFIC, TURNING RIGHT AND LEFT, AND HAULING MODE. THE NOISE GENERATED SOUND COMING FROM THE TRANSMISSION OR WITHIN THE UNDERSIDE AS THE VEHICLE SHIFTS. HAVE MADE VISUAL INSPECTION WITH NO EVIDENCE OF RUBBING OR LOSE CABLE, TIRE TO FINDER, OR LOSE SHAFT WEAR.
Corrective Action:
A LOUD NOISE FROM UNDER AND RIGHT SIDE OF THE VEHICLE IS GENERATED WHEN SHIFTING FROM LOW TO HIGH GEAR. WHEN IN HIGH TRAFFIC, TURNING RIGHT AND LEFT, AND HAULING MODE. THE NOISE GENERATED SOUND COMING FROM THE TRANSMISSION OR WITHIN THE UNDERSIDE AS THE VEHICLE SHIFTS. HAVE MADE VISUAL INSPECTION WITH NO EVIDENCE OF RUBBING OR LOSE CABLE, TIRE TO FINDER, OR LOSE SHAFT WEAR.
Additional Notes:
A LOUD NOISE FROM UNDER AND RIGHT SIDE OF THE VEHICLE IS GENERATED WHEN SHIFTING FROM LOW TO HIGH GEAR. WHEN IN HIGH TRAFFIC, TURNING RIGHT AND LEFT, AND HAULING MODE. THE NOISE GENERATED SOUND COMING FROM THE TRANSMISSION OR WITHIN THE UNDERSIDE AS THE VEHICLE SHIFTS. HAVE MADE VISUAL INSPECTION WITH NO EVIDENCE OF RUBBING OR LOSE CABLE, TIRE TO FINDER, OR LOSE SHAFT WEAR.
Mfg Campaign: 11153456
Recall Date: Nov 24, 2018
Chrysler (fca Us, Llc)
Defect Description:
SERVICE BRAKES
Potential Consequences:
MY ABS TRACTION CONTROL LIGHT CAME ON INTERMITTENTLY PRIOR TO 36,000 MILES. TOOK TO DEALER AND THEY COULD NOT FIND PROBLEM. WITH 42,600 MILES LIGHTS HAVE COME ON AND SET A CODE. RAM HAS SAID THEY WILL NOT FIX THE PROBLEM. A COMPUTER HAS FAILED. THIS IS A SAFETY ISSUE AND SHOULD BE CORRECTED BY RAM. I DON'T KNOW IF THIS IS A CONTINUING PROBLEM IN THESE TRUCKS OR IF FAULTY PARTS WERE PLACED ON MINE. I WANT THIS ISSUE DULY NOTED. THE FAILED PARTS ARE THE ABS MODULE AND THE HYDRAULIC CONTROL UNIT. RAM HAS TOLD ME THAT THIS IS MY PROBLEM WHEN IT IS IN FACT THEIR PROBLEM WHICH THEY WILL NOT TAKE CARE OF.
Corrective Action:
MY ABS TRACTION CONTROL LIGHT CAME ON INTERMITTENTLY PRIOR TO 36,000 MILES. TOOK TO DEALER AND THEY COULD NOT FIND PROBLEM. WITH 42,600 MILES LIGHTS HAVE COME ON AND SET A CODE. RAM HAS SAID THEY WILL NOT FIX THE PROBLEM. A COMPUTER HAS FAILED. THIS IS A SAFETY ISSUE AND SHOULD BE CORRECTED BY RAM. I DON'T KNOW IF THIS IS A CONTINUING PROBLEM IN THESE TRUCKS OR IF FAULTY PARTS WERE PLACED ON MINE. I WANT THIS ISSUE DULY NOTED. THE FAILED PARTS ARE THE ABS MODULE AND THE HYDRAULIC CONTROL UNIT. RAM HAS TOLD ME THAT THIS IS MY PROBLEM WHEN IT IS IN FACT THEIR PROBLEM WHICH THEY WILL NOT TAKE CARE OF.
Additional Notes:
MY ABS TRACTION CONTROL LIGHT CAME ON INTERMITTENTLY PRIOR TO 36,000 MILES. TOOK TO DEALER AND THEY COULD NOT FIND PROBLEM. WITH 42,600 MILES LIGHTS HAVE COME ON AND SET A CODE. RAM HAS SAID THEY WILL NOT FIX THE PROBLEM. A COMPUTER HAS FAILED. THIS IS A SAFETY ISSUE AND SHOULD BE CORRECTED BY RAM. I DON'T KNOW IF THIS IS A CONTINUING PROBLEM IN THESE TRUCKS OR IF FAULTY PARTS WERE PLACED ON MINE. I WANT THIS ISSUE DULY NOTED. THE FAILED PARTS ARE THE ABS MODULE AND THE HYDRAULIC CONTROL UNIT. RAM HAS TOLD ME THAT THIS IS MY PROBLEM WHEN IT IS IN FACT THEIR PROBLEM WHICH THEY WILL NOT TAKE CARE OF.
Mfg Campaign: 11143741
Recall Date: Oct 29, 2018
Chrysler (fca Us, Llc)
Defect Description:
ELECTRONIC STABILITY CONTROL (ESC)
Potential Consequences:
MY ABS TRACTION CONTROL LIGHT CAME ON INTERMITTENTLY PRIOR TO 36,000 MILES. TOOK TO DEALER AND THEY COULD NOT FIND PROBLEM. WITH 42,600 MILES LIGHTS HAVE COME ON AND SET A CODE. RAM HAS SAID THEY WILL NOT FIX THE PROBLEM. A COMPUTER HAS FAILED. THIS IS A SAFETY ISSUE AND SHOULD BE CORRECTED BY RAM. I DON'T KNOW IF THIS IS A CONTINUING PROBLEM IN THESE TRUCKS OR IF FAULTY PARTS WERE PLACED ON MINE. I WANT THIS ISSUE DULY NOTED. THE FAILED PARTS ARE THE ABS MODULE AND THE HYDRAULIC CONTROL UNIT. RAM HAS TOLD ME THAT THIS IS MY PROBLEM WHEN IT IS IN FACT THEIR PROBLEM WHICH THEY WILL NOT TAKE CARE OF.
Corrective Action:
MY ABS TRACTION CONTROL LIGHT CAME ON INTERMITTENTLY PRIOR TO 36,000 MILES. TOOK TO DEALER AND THEY COULD NOT FIND PROBLEM. WITH 42,600 MILES LIGHTS HAVE COME ON AND SET A CODE. RAM HAS SAID THEY WILL NOT FIX THE PROBLEM. A COMPUTER HAS FAILED. THIS IS A SAFETY ISSUE AND SHOULD BE CORRECTED BY RAM. I DON'T KNOW IF THIS IS A CONTINUING PROBLEM IN THESE TRUCKS OR IF FAULTY PARTS WERE PLACED ON MINE. I WANT THIS ISSUE DULY NOTED. THE FAILED PARTS ARE THE ABS MODULE AND THE HYDRAULIC CONTROL UNIT. RAM HAS TOLD ME THAT THIS IS MY PROBLEM WHEN IT IS IN FACT THEIR PROBLEM WHICH THEY WILL NOT TAKE CARE OF.
Additional Notes:
MY ABS TRACTION CONTROL LIGHT CAME ON INTERMITTENTLY PRIOR TO 36,000 MILES. TOOK TO DEALER AND THEY COULD NOT FIND PROBLEM. WITH 42,600 MILES LIGHTS HAVE COME ON AND SET A CODE. RAM HAS SAID THEY WILL NOT FIX THE PROBLEM. A COMPUTER HAS FAILED. THIS IS A SAFETY ISSUE AND SHOULD BE CORRECTED BY RAM. I DON'T KNOW IF THIS IS A CONTINUING PROBLEM IN THESE TRUCKS OR IF FAULTY PARTS WERE PLACED ON MINE. I WANT THIS ISSUE DULY NOTED. THE FAILED PARTS ARE THE ABS MODULE AND THE HYDRAULIC CONTROL UNIT. RAM HAS TOLD ME THAT THIS IS MY PROBLEM WHEN IT IS IN FACT THEIR PROBLEM WHICH THEY WILL NOT TAKE CARE OF.
Mfg Campaign: 11143741
Recall Date: Oct 29, 2018
Chrysler (fca Us, Llc)
Defect Description:
TIRES
Potential Consequences:
TL* THE CONTACT OWNS A 2017 RAM 2500 EQUIPPED WITH FIRESTONE TRANSFORCE AT TIRES, SIZE: 285/60/R20 (NA). THE CONTACT STATED THAT ALL FOUR TIRES WERE FILLED OVER THE REQUIRED 80 PSI MAXIMUM. THE CONTACT SPOKE WITH THE TIRE MANUFACTURER AND WAS INFORMED THAT THE TIRES COULD BLOW OUT AT ANY TIME. THE CONTACT TOOK THE VEHICLE TO SAN ANTONIO DODGE CHRYSLER JEEP RAM (11910 INTERSTATE 35 FRONTAGE RD, SAN ANTONIO, TX 78233, (210) 702-2220) AND THEY CLAIMED THAT THEY INSPECTED THE TIRES AND FOUND THAT THEY WERE OVER PRESSURIZED. THE DEALER ROTATED THE TIRES. AFTER A ROAD TRIP WHERE THE VEHICLE HAULED A 7,000 LB RV, THE CONTACT DISCOVERED THE TIRES IN POOR CONDITION. THE DEALER STATED THAT THEY WOULD HAVE TO INSPECT THE TIRES UPON THE CONTACT'S RETURN. THE DEALER INSPECTED THE TIRES AND FOUND NO FAILURES. THE MANUFACTURER REFERRED THE CONTACT BACK TO THE DEALER. THE TIRE FAILURE MILEAGE AND DOT NUMBER WERE UNKNOWN. THE VEHICLE FAILURE MILEAGE WAS 17,000.
Corrective Action:
TL* THE CONTACT OWNS A 2017 RAM 2500 EQUIPPED WITH FIRESTONE TRANSFORCE AT TIRES, SIZE: 285/60/R20 (NA). THE CONTACT STATED THAT ALL FOUR TIRES WERE FILLED OVER THE REQUIRED 80 PSI MAXIMUM. THE CONTACT SPOKE WITH THE TIRE MANUFACTURER AND WAS INFORMED THAT THE TIRES COULD BLOW OUT AT ANY TIME. THE CONTACT TOOK THE VEHICLE TO SAN ANTONIO DODGE CHRYSLER JEEP RAM (11910 INTERSTATE 35 FRONTAGE RD, SAN ANTONIO, TX 78233, (210) 702-2220) AND THEY CLAIMED THAT THEY INSPECTED THE TIRES AND FOUND THAT THEY WERE OVER PRESSURIZED. THE DEALER ROTATED THE TIRES. AFTER A ROAD TRIP WHERE THE VEHICLE HAULED A 7,000 LB RV, THE CONTACT DISCOVERED THE TIRES IN POOR CONDITION. THE DEALER STATED THAT THEY WOULD HAVE TO INSPECT THE TIRES UPON THE CONTACT'S RETURN. THE DEALER INSPECTED THE TIRES AND FOUND NO FAILURES. THE MANUFACTURER REFERRED THE CONTACT BACK TO THE DEALER. THE TIRE FAILURE MILEAGE AND DOT NUMBER WERE UNKNOWN. THE VEHICLE FAILURE MILEAGE WAS 17,000.
Additional Notes:
TL* THE CONTACT OWNS A 2017 RAM 2500 EQUIPPED WITH FIRESTONE TRANSFORCE AT TIRES, SIZE: 285/60/R20 (NA). THE CONTACT STATED THAT ALL FOUR TIRES WERE FILLED OVER THE REQUIRED 80 PSI MAXIMUM. THE CONTACT SPOKE WITH THE TIRE MANUFACTURER AND WAS INFORMED THAT THE TIRES COULD BLOW OUT AT ANY TIME. THE CONTACT TOOK THE VEHICLE TO SAN ANTONIO DODGE CHRYSLER JEEP RAM (11910 INTERSTATE 35 FRONTAGE RD, SAN ANTONIO, TX 78233, (210) 702-2220) AND THEY CLAIMED THAT THEY INSPECTED THE TIRES AND FOUND THAT THEY WERE OVER PRESSURIZED. THE DEALER ROTATED THE TIRES. AFTER A ROAD TRIP WHERE THE VEHICLE HAULED A 7,000 LB RV, THE CONTACT DISCOVERED THE TIRES IN POOR CONDITION. THE DEALER STATED THAT THEY WOULD HAVE TO INSPECT THE TIRES UPON THE CONTACT'S RETURN. THE DEALER INSPECTED THE TIRES AND FOUND NO FAILURES. THE MANUFACTURER REFERRED THE CONTACT BACK TO THE DEALER. THE TIRE FAILURE MILEAGE AND DOT NUMBER WERE UNKNOWN. THE VEHICLE FAILURE MILEAGE WAS 17,000.
Mfg Campaign: 11142711
Recall Date: Oct 25, 2018
Chrysler (fca Us, Llc)
Defect Description:
AIR BAGS
Potential Consequences:
THE AIRBAG SYSTEM SERVICE LIGHT IS ON AND OF SEVERAL TIMES AND SOMETIMES STAY ON FOR THE ALL DAY ITS DOESN'T MATTER IF I TURN OFF THE CAR WHEN I TURN IT ON THE LIGHT STAY ON
Corrective Action:
THE AIRBAG SYSTEM SERVICE LIGHT IS ON AND OF SEVERAL TIMES AND SOMETIMES STAY ON FOR THE ALL DAY ITS DOESN'T MATTER IF I TURN OFF THE CAR WHEN I TURN IT ON THE LIGHT STAY ON
Additional Notes:
THE AIRBAG SYSTEM SERVICE LIGHT IS ON AND OF SEVERAL TIMES AND SOMETIMES STAY ON FOR THE ALL DAY ITS DOESN'T MATTER IF I TURN OFF THE CAR WHEN I TURN IT ON THE LIGHT STAY ON
Mfg Campaign: 11130765
Recall Date: Sep 22, 2018
Chrysler (fca Us, Llc)
Defect Description:
STRUCTURE:BODY:HATCHBACK/LIFTGATE
Potential Consequences:
TL* THE CONTACT OWNS A 2017 RAM 2500. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 18V486000 (STRUCTURE, LATCHES/LOCKS/LINKAGES). THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. WHILE DRIVING VARIOUS SPEEDS, THE TAILGATE FELL DOWN ON MORE THAN ONE OCCASION. IN OTHER CASES, THE CONTACT STATED THAT THE TAILGATE WOULD NOT OPEN. MOUNT AIRY CHRYSLER DODGE JEEP RAM FIAT (538 N ANDY GRIFFITH PARKWAY, MOUNT AIRY, NORTH CAROLINA 27030, (336) 789-8105) WAS MADE AWARE OF THE RECALL AND THE SERIES OF FAILURES. THE DEALER STATED THAT THE PARTS WERE UNAVAILABLE. THE MANUFACTURER WAS MADE AWARE OF THE FAILURES. THE FAILURE MILEAGE WAS APPROXIMATELY 10,100. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.
Corrective Action:
TL* THE CONTACT OWNS A 2017 RAM 2500. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 18V486000 (STRUCTURE, LATCHES/LOCKS/LINKAGES). THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. WHILE DRIVING VARIOUS SPEEDS, THE TAILGATE FELL DOWN ON MORE THAN ONE OCCASION. IN OTHER CASES, THE CONTACT STATED THAT THE TAILGATE WOULD NOT OPEN. MOUNT AIRY CHRYSLER DODGE JEEP RAM FIAT (538 N ANDY GRIFFITH PARKWAY, MOUNT AIRY, NORTH CAROLINA 27030, (336) 789-8105) WAS MADE AWARE OF THE RECALL AND THE SERIES OF FAILURES. THE DEALER STATED THAT THE PARTS WERE UNAVAILABLE. THE MANUFACTURER WAS MADE AWARE OF THE FAILURES. THE FAILURE MILEAGE WAS APPROXIMATELY 10,100. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.
Additional Notes:
TL* THE CONTACT OWNS A 2017 RAM 2500. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 18V486000 (STRUCTURE, LATCHES/LOCKS/LINKAGES). THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. WHILE DRIVING VARIOUS SPEEDS, THE TAILGATE FELL DOWN ON MORE THAN ONE OCCASION. IN OTHER CASES, THE CONTACT STATED THAT THE TAILGATE WOULD NOT OPEN. MOUNT AIRY CHRYSLER DODGE JEEP RAM FIAT (538 N ANDY GRIFFITH PARKWAY, MOUNT AIRY, NORTH CAROLINA 27030, (336) 789-8105) WAS MADE AWARE OF THE RECALL AND THE SERIES OF FAILURES. THE DEALER STATED THAT THE PARTS WERE UNAVAILABLE. THE MANUFACTURER WAS MADE AWARE OF THE FAILURES. THE FAILURE MILEAGE WAS APPROXIMATELY 10,100. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.
Mfg Campaign: 11128711
Recall Date: Sep 11, 2018
Chrysler (fca Us, Llc)
Defect Description:
LATCHES/LOCKS/LINKAGES
Potential Consequences:
TL* THE CONTACT OWNS A 2017 RAM 2500. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 18V486000 (STRUCTURE, LATCHES/LOCKS/LINKAGES). THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. WHILE DRIVING VARIOUS SPEEDS, THE TAILGATE FELL DOWN ON MORE THAN ONE OCCASION. IN OTHER CASES, THE CONTACT STATED THAT THE TAILGATE WOULD NOT OPEN. MOUNT AIRY CHRYSLER DODGE JEEP RAM FIAT (538 N ANDY GRIFFITH PARKWAY, MOUNT AIRY, NORTH CAROLINA 27030, (336) 789-8105) WAS MADE AWARE OF THE RECALL AND THE SERIES OF FAILURES. THE DEALER STATED THAT THE PARTS WERE UNAVAILABLE. THE MANUFACTURER WAS MADE AWARE OF THE FAILURES. THE FAILURE MILEAGE WAS APPROXIMATELY 10,100. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.
Corrective Action:
TL* THE CONTACT OWNS A 2017 RAM 2500. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 18V486000 (STRUCTURE, LATCHES/LOCKS/LINKAGES). THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. WHILE DRIVING VARIOUS SPEEDS, THE TAILGATE FELL DOWN ON MORE THAN ONE OCCASION. IN OTHER CASES, THE CONTACT STATED THAT THE TAILGATE WOULD NOT OPEN. MOUNT AIRY CHRYSLER DODGE JEEP RAM FIAT (538 N ANDY GRIFFITH PARKWAY, MOUNT AIRY, NORTH CAROLINA 27030, (336) 789-8105) WAS MADE AWARE OF THE RECALL AND THE SERIES OF FAILURES. THE DEALER STATED THAT THE PARTS WERE UNAVAILABLE. THE MANUFACTURER WAS MADE AWARE OF THE FAILURES. THE FAILURE MILEAGE WAS APPROXIMATELY 10,100. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.
Additional Notes:
TL* THE CONTACT OWNS A 2017 RAM 2500. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 18V486000 (STRUCTURE, LATCHES/LOCKS/LINKAGES). THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. WHILE DRIVING VARIOUS SPEEDS, THE TAILGATE FELL DOWN ON MORE THAN ONE OCCASION. IN OTHER CASES, THE CONTACT STATED THAT THE TAILGATE WOULD NOT OPEN. MOUNT AIRY CHRYSLER DODGE JEEP RAM FIAT (538 N ANDY GRIFFITH PARKWAY, MOUNT AIRY, NORTH CAROLINA 27030, (336) 789-8105) WAS MADE AWARE OF THE RECALL AND THE SERIES OF FAILURES. THE DEALER STATED THAT THE PARTS WERE UNAVAILABLE. THE MANUFACTURER WAS MADE AWARE OF THE FAILURES. THE FAILURE MILEAGE WAS APPROXIMATELY 10,100. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.
Mfg Campaign: 11128711
Recall Date: Sep 11, 2018
Chrysler (fca Us, Llc)
Defect Description:
POWER TRAIN
Potential Consequences:
EXCESSIVE PLAY IN DRIVE LINE CAUSES LOUD BANG IN REAR END AND NOISE AT TAIL SHAFT OF TRANS DURING ACCELERATION AND DECELARATION. CAUSES A DELAY IN MOVEMENT . DEALER SAUS ITS NORMAL. THIS IS NOT NORMAL AS IT WILL CAUSE A FAILIRE IN THE REAR END, TRANS OR EVEN U JOINT. THIS IS MY THIRD TRUCK SAME MAKE AND MODEL, OLDER YEARS AND NONE OF THE OTHERS HAVE THIS ISSUE.
Corrective Action:
EXCESSIVE PLAY IN DRIVE LINE CAUSES LOUD BANG IN REAR END AND NOISE AT TAIL SHAFT OF TRANS DURING ACCELERATION AND DECELARATION. CAUSES A DELAY IN MOVEMENT . DEALER SAUS ITS NORMAL. THIS IS NOT NORMAL AS IT WILL CAUSE A FAILIRE IN THE REAR END, TRANS OR EVEN U JOINT. THIS IS MY THIRD TRUCK SAME MAKE AND MODEL, OLDER YEARS AND NONE OF THE OTHERS HAVE THIS ISSUE.
Additional Notes:
EXCESSIVE PLAY IN DRIVE LINE CAUSES LOUD BANG IN REAR END AND NOISE AT TAIL SHAFT OF TRANS DURING ACCELERATION AND DECELARATION. CAUSES A DELAY IN MOVEMENT . DEALER SAUS ITS NORMAL. THIS IS NOT NORMAL AS IT WILL CAUSE A FAILIRE IN THE REAR END, TRANS OR EVEN U JOINT. THIS IS MY THIRD TRUCK SAME MAKE AND MODEL, OLDER YEARS AND NONE OF THE OTHERS HAVE THIS ISSUE.
Mfg Campaign: 11128283
Recall Date: Sep 8, 2018
Chrysler (fca Us, Llc)
Defect Description:
ENGINE
Potential Consequences:
WHILE TOWING, RUBBER SECTION OF FAN SHROUD CAME INTO CONTACT WITH FAN SENDING MATERIAL INTO RADIATOR. THIS CAUSED CATASTROPHIC DAMAGE AND LOSS OF COOLANT WHILE TOWING ON HIGHWAY IN HIGH TRAFFIC CONDITIONS. COOLANT LOSS TRIGGERED MULTIPLE ALARM/WARNINGS REQUIRING URGENT ENGINE SHUTDOWN. AFTER STOPPING VEHICHLE APPEARED TO HAVE ENGINE COMPARTMENT FIRE WHICH TURNED OUT TO BE STEAM FROM COOLANT. BUT ENGINE TEMPS RAPIDLY INCREASED. TRUCK MILEAGE 35,893, FIRST TIME TOWING AFTER WATER PUMP RECALL HAD BEEN COMPLETED.
Corrective Action:
WHILE TOWING, RUBBER SECTION OF FAN SHROUD CAME INTO CONTACT WITH FAN SENDING MATERIAL INTO RADIATOR. THIS CAUSED CATASTROPHIC DAMAGE AND LOSS OF COOLANT WHILE TOWING ON HIGHWAY IN HIGH TRAFFIC CONDITIONS. COOLANT LOSS TRIGGERED MULTIPLE ALARM/WARNINGS REQUIRING URGENT ENGINE SHUTDOWN. AFTER STOPPING VEHICHLE APPEARED TO HAVE ENGINE COMPARTMENT FIRE WHICH TURNED OUT TO BE STEAM FROM COOLANT. BUT ENGINE TEMPS RAPIDLY INCREASED. TRUCK MILEAGE 35,893, FIRST TIME TOWING AFTER WATER PUMP RECALL HAD BEEN COMPLETED.
Additional Notes:
WHILE TOWING, RUBBER SECTION OF FAN SHROUD CAME INTO CONTACT WITH FAN SENDING MATERIAL INTO RADIATOR. THIS CAUSED CATASTROPHIC DAMAGE AND LOSS OF COOLANT WHILE TOWING ON HIGHWAY IN HIGH TRAFFIC CONDITIONS. COOLANT LOSS TRIGGERED MULTIPLE ALARM/WARNINGS REQUIRING URGENT ENGINE SHUTDOWN. AFTER STOPPING VEHICHLE APPEARED TO HAVE ENGINE COMPARTMENT FIRE WHICH TURNED OUT TO BE STEAM FROM COOLANT. BUT ENGINE TEMPS RAPIDLY INCREASED. TRUCK MILEAGE 35,893, FIRST TIME TOWING AFTER WATER PUMP RECALL HAD BEEN COMPLETED.
Mfg Campaign: 11124072
Recall Date: Sep 3, 2018
Chrysler (fca Us, Llc)
Defect Description:
LATCHES/LOCKS/LINKAGES
Potential Consequences:
TL* THE CONTACT OWNS A 2017 RAM 2500. WHILE DRIVING 5 MPH, THE TAILGATE UNEXPECTEDLY OPENED NUMEROUS TIMES. ANTHONY D'AMBROSIO CHRYSLER JEEP DODGE RAM (2681 RIDGE RD, ELVERSON, PA 19520, (610) 286-9450) INFORMED THE CONTACT THAT THE VIN WAS NOT INCLUDED IN NHTSA CAMPAIGN NUMBER: 18V486000 (STRUCTURE, LATCHES/LOCKS/LINKAGES) AND THAT THERE WAS NO REMEDY. THE VEHICLE WAS NOT TAKEN TO A DEALER OR INDEPENDENT MECHANIC FOR DIAGNOSTIC TESTING OR REPAIRS. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 16,737.
Corrective Action:
TL* THE CONTACT OWNS A 2017 RAM 2500. WHILE DRIVING 5 MPH, THE TAILGATE UNEXPECTEDLY OPENED NUMEROUS TIMES. ANTHONY D'AMBROSIO CHRYSLER JEEP DODGE RAM (2681 RIDGE RD, ELVERSON, PA 19520, (610) 286-9450) INFORMED THE CONTACT THAT THE VIN WAS NOT INCLUDED IN NHTSA CAMPAIGN NUMBER: 18V486000 (STRUCTURE, LATCHES/LOCKS/LINKAGES) AND THAT THERE WAS NO REMEDY. THE VEHICLE WAS NOT TAKEN TO A DEALER OR INDEPENDENT MECHANIC FOR DIAGNOSTIC TESTING OR REPAIRS. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 16,737.
Additional Notes:
TL* THE CONTACT OWNS A 2017 RAM 2500. WHILE DRIVING 5 MPH, THE TAILGATE UNEXPECTEDLY OPENED NUMEROUS TIMES. ANTHONY D'AMBROSIO CHRYSLER JEEP DODGE RAM (2681 RIDGE RD, ELVERSON, PA 19520, (610) 286-9450) INFORMED THE CONTACT THAT THE VIN WAS NOT INCLUDED IN NHTSA CAMPAIGN NUMBER: 18V486000 (STRUCTURE, LATCHES/LOCKS/LINKAGES) AND THAT THERE WAS NO REMEDY. THE VEHICLE WAS NOT TAKEN TO A DEALER OR INDEPENDENT MECHANIC FOR DIAGNOSTIC TESTING OR REPAIRS. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 16,737.
Mfg Campaign: 11122101
Recall Date: Aug 24, 2018
Chrysler (fca Us, Llc)
Defect Description:
STRUCTURE:BODY:TAILGATE
Potential Consequences:
TL* THE CONTACT OWNS A 2017 RAM 2500. WHILE DRIVING 5 MPH, THE TAILGATE UNEXPECTEDLY OPENED NUMEROUS TIMES. ANTHONY D'AMBROSIO CHRYSLER JEEP DODGE RAM (2681 RIDGE RD, ELVERSON, PA 19520, (610) 286-9450) INFORMED THE CONTACT THAT THE VIN WAS NOT INCLUDED IN NHTSA CAMPAIGN NUMBER: 18V486000 (STRUCTURE, LATCHES/LOCKS/LINKAGES) AND THAT THERE WAS NO REMEDY. THE VEHICLE WAS NOT TAKEN TO A DEALER OR INDEPENDENT MECHANIC FOR DIAGNOSTIC TESTING OR REPAIRS. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 16,737.
Corrective Action:
TL* THE CONTACT OWNS A 2017 RAM 2500. WHILE DRIVING 5 MPH, THE TAILGATE UNEXPECTEDLY OPENED NUMEROUS TIMES. ANTHONY D'AMBROSIO CHRYSLER JEEP DODGE RAM (2681 RIDGE RD, ELVERSON, PA 19520, (610) 286-9450) INFORMED THE CONTACT THAT THE VIN WAS NOT INCLUDED IN NHTSA CAMPAIGN NUMBER: 18V486000 (STRUCTURE, LATCHES/LOCKS/LINKAGES) AND THAT THERE WAS NO REMEDY. THE VEHICLE WAS NOT TAKEN TO A DEALER OR INDEPENDENT MECHANIC FOR DIAGNOSTIC TESTING OR REPAIRS. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 16,737.
Additional Notes:
TL* THE CONTACT OWNS A 2017 RAM 2500. WHILE DRIVING 5 MPH, THE TAILGATE UNEXPECTEDLY OPENED NUMEROUS TIMES. ANTHONY D'AMBROSIO CHRYSLER JEEP DODGE RAM (2681 RIDGE RD, ELVERSON, PA 19520, (610) 286-9450) INFORMED THE CONTACT THAT THE VIN WAS NOT INCLUDED IN NHTSA CAMPAIGN NUMBER: 18V486000 (STRUCTURE, LATCHES/LOCKS/LINKAGES) AND THAT THERE WAS NO REMEDY. THE VEHICLE WAS NOT TAKEN TO A DEALER OR INDEPENDENT MECHANIC FOR DIAGNOSTIC TESTING OR REPAIRS. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 16,737.
Mfg Campaign: 11122101
Recall Date: Aug 24, 2018
Chrysler (fca Us, Llc)
Defect Description:
SUSPENSION
Potential Consequences:
VEHICLE WAS IN FOR SERVICE AND MECHANIC INFORMED ME OF FRONT TIRES ARE CUPPING SIGNIFICANTLY. THEY INFORMED ME THIS IS NOT NEW FOR A NEW TRUCK. TOOK THE TRUCK TO DODGE THEY TOLD ME IT IS PERFECTLY NORMAL IF YOU DON'T ROTATE TIRES ENOUGH. THIS IS VERY INCONSISTENT. I DID ROTATE TIRES BUT WITHIN 5000 MILE PROBLEM. REPRESENTS ITSELF AND TIRES HAVE TO BE REBALANCE TO OFF SET UNEVEN WEAR.
Corrective Action:
VEHICLE WAS IN FOR SERVICE AND MECHANIC INFORMED ME OF FRONT TIRES ARE CUPPING SIGNIFICANTLY. THEY INFORMED ME THIS IS NOT NEW FOR A NEW TRUCK. TOOK THE TRUCK TO DODGE THEY TOLD ME IT IS PERFECTLY NORMAL IF YOU DON'T ROTATE TIRES ENOUGH. THIS IS VERY INCONSISTENT. I DID ROTATE TIRES BUT WITHIN 5000 MILE PROBLEM. REPRESENTS ITSELF AND TIRES HAVE TO BE REBALANCE TO OFF SET UNEVEN WEAR.
Additional Notes:
VEHICLE WAS IN FOR SERVICE AND MECHANIC INFORMED ME OF FRONT TIRES ARE CUPPING SIGNIFICANTLY. THEY INFORMED ME THIS IS NOT NEW FOR A NEW TRUCK. TOOK THE TRUCK TO DODGE THEY TOLD ME IT IS PERFECTLY NORMAL IF YOU DON'T ROTATE TIRES ENOUGH. THIS IS VERY INCONSISTENT. I DID ROTATE TIRES BUT WITHIN 5000 MILE PROBLEM. REPRESENTS ITSELF AND TIRES HAVE TO BE REBALANCE TO OFF SET UNEVEN WEAR.
Mfg Campaign: 11115694
Recall Date: Aug 4, 2018
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