RAM 2500 2017

Complete listing of complaints and recalls for this vehicle

873
Complaints
16
Recalls

Complaints & Recalls

873 Complaints 16 Recalls

Official Safety Recalls - Important!

16 Recalls

These are official manufacturer recalls ordered by NHTSA for safety defects. If you own this vehicle, contact your dealer immediately for free repairs.

Chrysler (fca Us, Llc)
NHTSA Campaign: 25V010000 SAFETY RECALL
6.1K Vehicles Affected
Recall Date: Jan 16, 2025
Safety Issue:

Chrysler (FCA US, LLC) is recalling certain 2016-2019 Ram 3500, Ram 1500, 2016-2020 Ram 2500, and 2016 Ram 3500 Cab Chassis vehicles. The right and left side curtain air bag inflators may rupture due to a manufacturing defect.

Potential Risk:
An inflator rupture may result in sharp metal fragments striking occupants, resulting in injury.
FREE Recall Solution:
Dealers will replace one or both side curtain air bags, as necessary, free of charge. Owner notification letters were mailed February 13, 2025. Owners may contact FCA customer service at 1-800-853-1403. FCA's numbers for this recall are 05C, 09C, and 10C.
Additional Details:

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153) or go to nhtsa.gov.

Action Required: Contact your local RAM dealer to schedule your FREE recall repair.
Manufacturer: RAM
Mfg Campaign: 05C, 09C, 10C
Notice Date: Feb 13, 2025
Recall Date: Jan 16, 2025
Chrysler (fca Us, Llc)
NHTSA Campaign: 24V896000 SAFETY RECALL
317.6K Vehicles Affected
Recall Date: Nov 27, 2024
Safety Issue:

Chrysler (FCA US, LLC) is recalling certain 2017-2018 Ram 2500 Pickup, Ram 3500 Pickup, 3500 Cab Chassis, 4500 and 5500 Cab Chassis vehicles. The hydraulic control unit (HCU) may fail, which can cause the anti-lock brake (ABS), electronic stability control (ESC), and traction control systems to fail.

Potential Risk:
A loss of anti-lock brakes, electronic stability control, or traction control can increase the risk of a crash.
FREE Recall Solution:
Dealers will replace the brake HCU, free of charge. Interim notification letters, notifying owners of the safety risk, were mailed January 9, 2025. Some owner notification letters were mailed January 9, 2025. The remaining owner notification letters will be mailed at a future date. Owners may contact FCA customer service at 1-800-853-1403. FCA's number for this recall is C4B.
Additional Details:

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153) or go to nhtsa.gov.

Action Required: Contact your local RAM dealer to schedule your FREE recall repair.
Manufacturer: RAM
Mfg Campaign: C4B
Notice Date: Jan 9, 2025
Recall Date: Nov 27, 2024
Chrysler (fca Us Llc)
NHTSA Campaign: 19V347000 SAFETY RECALL
1.1M Vehicles Affected
Recall Date: May 9, 2019
Safety Issue:

Chrysler (FCA US LLC) is recalling certain 2015-2017 Ram 1500, 2500 and 3500 pickup trucks equipped with an 8 foot bed and a power locking tailgate. Chrysler is also recalling all 2013-2014 and 2018 Ram 1500, 2500 and 3500 pickup trucks built before April 1, 2018 with a 6 or 8 foot bed and a power locking tailgate. On August 29, 2019 Chrysler expanded the recall to include an additional 693,128 model year 2013-2014 Ram 1500, 2500 and 3500 pickup trucks. The tailgate actuator limiter tab may fracture and cause the tailgate to unlatch and open while driving.

Potential Risk:
If the tailgate opens while the vehicle is being driven, cargo may fall out the vehicle and create a road hazard, increasing the risk of crash.
FREE Recall Solution:
Chrysler will notify owners, and dealers will repair the tailgate latch, free of charge. The recall began May 23, 2019. Chrysler is expected to notify owners of the expanded population on October 18, 2019. Owners may contact FCA US customer service at 1-800-853-1403. FCA US's number for this recall is V44. Note: 2015-2017 MY Ram 1500 pickup trucks with truck beds other than 8 foot, are currently covered under NHTSA recall 18V-486 for this issue.
Additional Details:

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.

Action Required: Contact your local RAM dealer to schedule your FREE recall repair.
Manufacturer: RAM
Mfg Campaign: V44
Notice Date: May 23, 2019
Recall Date: May 9, 2019
Chrysler (fca Us Llc)
NHTSA Campaign: 19V021000 SAFETY RECALL
795.6K Vehicles Affected
Recall Date: Jan 25, 2019
Safety Issue:

Chrysler (FCA US LLC) is recalling certain 2013-2018 Ram 3500 and 2014-2018 Ram 3500 Chassis Cab and Ram 2500 vehicles. The outboard steering linkage jam nut may loosen, allowing one end of the drag link to separate.

Potential Risk:
A drag link separation can cause a loss of steering control, increasing the risk of crash.
FREE Recall Solution:
Chrysler will notify owners, and dealers will check the steering linkage jam nut tightness, replacing the drag link assembly or welding the nut to the adjuster sleeve, free of charge. The recall began March 22, 2019. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is V06.
Additional Details:

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.

Action Required: Contact your local RAM dealer to schedule your FREE recall repair.
Manufacturer: RAM
Mfg Campaign: V06
Notice Date: Mar 22, 2019
Recall Date: Jan 25, 2019
Streetcar Orv Llc
NHTSA Campaign: 18E096000 SAFETY RECALL
847 Vehicles Affected
Recall Date: Oct 16, 2018
Safety Issue:

Streetcar ORV LLC (Streetcar) is recalling certain American Expedition Vehicles (AEV) 3" Dualsport aftermarket suspension kits, part numbers N0436000 and N0436001, sold for installation on 2013-2018 RAM 2500 and 3500HD trucks. Improper installation and machining of the original equipment steering knuckle may weaken the joint between the steering drag link and knuckle.

Potential Risk:
The weakened connection may result in a fractured steering drag link, causing a loss of steering and increasing the risk of a crash.
FREE Recall Solution:
Streetcar will notify owners and dealers will inspect and install a new steering knuckle, free of charge. The recall began December 3, 2018. Owners may contact AEV customer service at 1-248-926-0256, extension 500.
Additional Details:

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.

Action Required: Contact your local RAM dealer to schedule your FREE recall repair.
Manufacturer: RAM
Notice Date: Dec 3, 2018
Recall Date: Oct 16, 2018
Chrysler (fca Us Llc)
NHTSA Campaign: 18V486000 SAFETY RECALL
1.1M Vehicles Affected
Recall Date: Jul 27, 2018
Safety Issue:

Chrysler (FCA US LLC) is recalling certain 2015-2017 RAM 1500, 2500, and 3500 pickup trucks equipped with a power locking tailgate and either a 5 foot, 7 inch or 6 foot, 4 inch bed. The tailgate actuator limiter tab may fracture and cause the tailgate to unlatch and open while driving.

Potential Risk:
If the tailgate latch releases and the tailgate opens while driving, cargo may fall out, creating a road hazard and increasing the risk of a crash.
FREE Recall Solution:
Chrysler will notify owners, and dealers will repair the vehicle, free of charge. The recall began September 17, 2018. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is U74.
Additional Details:

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.

Action Required: Contact your local RAM dealer to schedule your FREE recall repair.
Manufacturer: RAM
Mfg Campaign: U74
Notice Date: Sep 17, 2018
Recall Date: Jul 27, 2018
Chrysler (fca Us Llc)
NHTSA Campaign: 18V332000 SAFETY RECALL
4.8M Vehicles Affected
Recall Date: May 17, 2018
Safety Issue:

Chrysler (FCA US LLC) is recalling certain 2014-2018 Dodge Journey, Charger and Durango, RAM 2500, 3500, 3500 Cab Chassis (more than 10,000lb), 4500 Cab Chassis and 5500 Cab Chassis, Jeep Cherokee and Grand Cherokee and Chrysler 300, 2014-2019 RAM 1500, 2015-2018 Dodge Challenger, 2015-2017 Chrysler 200, 2016-2018 RAM 3500 Cab Chassis (less than 10,000 lb), 2017-2018 Chrysler Pacifica and 2018 Jeep Wrangler vehicles. These vehicles are being recalled to address a defect that could prevent the cruise control system from disengaging. If, when using cruise control, there is a short circuit within the vehicle's wiring, the driver may not be able to shut off the cruise control either by depressing the brake pedal or manually turning the system off once it has been engaged, resulting in either the vehicle maintaining its current speed or possibly accelerating.

Potential Risk:
If the vehicle maintains its speed or accelerates despite attempts to deactivate the cruise control, there would be an increased risk of a crash.
FREE Recall Solution:
Chrysler will notify owners, and dealers will inspect the software, and perform a software flash on the engine or powertrain control module, free of charge. The recall began June 4, 2018. Owners may contact Chrysler customer service at 1-800-853-1403. Note: Owners are advised to stop using cruise control until the software update has been performed. In the event that cruise control cannot be disengaged while driving, owners should firmly and steadily apply the brakes and shift the transmission to neutral, placing the vehicle in park once it has stopped.
Additional Details:

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.

Action Required: Contact your local RAM dealer to schedule your FREE recall repair.
Manufacturer: RAM
Mfg Campaign: U49,U59-U65,U68,U73
Notice Date: Jun 4, 2018
Recall Date: May 17, 2018
Chrysler (fca Us Llc)
NHTSA Campaign: 18V100000 SAFETY RECALL
180.5K Vehicles Affected
Recall Date: Feb 8, 2018
Safety Issue:

Chrysler (FCA US LLC) is recalling certain 2017-2018 RAM 1500, 2500, 3500, 3500 Cab Chassis, 4500 Cab Chassis, and 5500 Cab Chassis vehicles, all equipped with a column shifter. Pushing the brake pedal for prolonged periods when the vehicle is running and in PARK may cause the Brake Transmission Shift Interlock (BTSI) pin to stick in the open position. With the pin in the open position, the transmission can be shifted out of PARK into any gear without pushing the brake pedal or having the key in the ignition.

Potential Risk:
Being able to shift the transmission without pushing the brake pedal and/or without a key in the ignition can increase the risk of an unintended vehicle rollaway that may result in personal injury or a crash.
FREE Recall Solution:
Chrysler will notify owners and dealers will update the Body Control Module software. Dealers will also test the BTSI operation, replacing the solenoid as necessary. The recall began February 26, 2018. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is U11.
Additional Details:

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.

Action Required: Contact your local RAM dealer to schedule your FREE recall repair.
Manufacturer: RAM
Mfg Campaign: U11
Notice Date: Feb 26, 2018
Recall Date: Feb 8, 2018
Chrysler (fca Us Llc)
NHTSA Campaign: 17V824000 SAFETY RECALL
61.8K Vehicles Affected
Recall Date: Dec 21, 2017
Safety Issue:

Chrysler (FCA US LLC) is recalling various Dodge, Chrysler, and RAM vehicles equipped with Kidde Plastic-Handle or Push Button 'Pindicator' Fire Extinguishers. A list of the affected trailer models is available at: https://static.nhtsa.gov/odi/rcl/2017/RMISC-17V824-0103.pdf. These extinguishers may become clogged, preventing the extinguisher from discharging as expected or requiring excessive force to activate the extinguisher. Additionally, in certain models, the nozzle may detach from the valve assembly with enough force that it could cause injury and also render the product inoperable. For a full list of the affected fire extinguisher models visit: https://static.nhtsa.gov/odi/rcl/2017/RMISC-17E062-5427.pdf

Potential Risk:
If the fire extinguisher does not function properly, it can increase the risk of injury in the event of a fire.
FREE Recall Solution:
Chrysler will notify owners instructing them to contact Kidde for a replacement fire extinguisher, free of charge. The recall began February 14, 2018. Owners may contact Chrysler customer service at 1-800-853-1403 or Kidde customer service service toll-free at 1-855-262-3540, or online at www.kidde.com and click on "Product Safety Recall" for more information. Chrysler's number for this recall is T82.
Additional Details:

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.

Action Required: Contact your local RAM dealer to schedule your FREE recall repair.
Manufacturer: RAM
Mfg Campaign: T82
Notice Date: Feb 14, 2018
Recall Date: Dec 21, 2017
Chrysler (fca Us Llc)
NHTSA Campaign: 17V821000 SAFETY RECALL
1.5M Vehicles Affected
Recall Date: Dec 20, 2017
Safety Issue:

Chrysler (FCA US LLC) is recalling certain 2016-2017 Ram 3500 Cab Chassis with a Gross Vehicle Weight Rating (GVWR) of less than 10,000 lbs, 2011-2017 Ram 3500, 4500 and 5500 Cab Chassis vehicles, 2009-2017 Ram 1500 and 2010-2017 Ram 2500 and 3500 pickup trucks, all equipped with a column shifter. Pushing the brake pedal for prolonged periods when the vehicle is running and in PARK may cause the Brake Transmission Shift Interlock (BTSI) pin to stick in the open position. With the pin in the open position, the transmission can be shifted out of PARK into any gear without pushing the brake pedal or having the key in the ignition.

Potential Risk:
Being able to shift the transmission without pushing the brake pedal and/or without a key in the ignition can increase the risk of an unintended vehicle rollaway that may result in personal injury or a crash.
FREE Recall Solution:
Chrysler will notify owners, and dealers will update the vehicle software, inspect the BTSI, and, as necessary, replace it, free of charge. The recall began February 26, 2018. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is T79.
Additional Details:

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.

Action Required: Contact your local RAM dealer to schedule your FREE recall repair.
Manufacturer: RAM
Mfg Campaign: T79
Notice Date: Feb 26, 2018
Recall Date: Dec 20, 2017
Chrysler (fca Us Llc)
NHTSA Campaign: 17V562000 SAFETY RECALL
443.9K Vehicles Affected
Recall Date: Sep 12, 2017
Safety Issue:

Chrysler (FCA US LLC) is recalling certain 2013-2017 RAM 2500, 3500, 3500 Cab Chassis, 4500 Cab Chassis, and 5500 Cab Chassis vehicles, equipped with Cummins 6.7L Turbo Diesel engines that have Concentric-brand water pumps without a vent hole. These water pumps may leak coolant.

Potential Risk:
The leaking water pump can increase the risk of an engine compartment fire.
FREE Recall Solution:
Chrysler will notify owners, and dealers will replace the water pumps, free of charge. The recall began February 26, 2018. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is T51.
Additional Details:

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.

Action Required: Contact your local RAM dealer to schedule your FREE recall repair.
Manufacturer: RAM
Mfg Campaign: T51
Notice Date: Feb 26, 2018
Recall Date: Sep 12, 2017
Streetcar Orv Llc
NHTSA Campaign: 17V499000 SAFETY RECALL
1.8K Vehicles Affected
Recall Date: Aug 10, 2017
Safety Issue:

Streetcar ORV LLC, dba American Expedition Vehicles (AEV) is recalling certain 2013-2017 RAM 2500 and 3500 heavy duty trucks, modified by AEV to be equipped with cast aluminum Katla 8.5" road wheels. The outer surface of the wheel may fracture, resulting in rapid air loss.

Potential Risk:
If the wheel fractures, a loss of vehicle control can occur, increasing the risk of a crash.
FREE Recall Solution:
AEV will notify owners, and dealers will replace the wheels with wheels of similar value, free of charge. The recall began on August 30, 2017. Owners may contact AEV customer service at 1-248-926-0256 extension 500.
Additional Details:

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.

Action Required: Contact your local RAM dealer to schedule your FREE recall repair.
Manufacturer: RAM
Notice Date: Aug 30, 2017
Recall Date: Aug 10, 2017

Consumer Complaints

873 Complaints
Chrysler (fca Us, Llc)
Campaign: 11547490 Other
Sep 30, 2023
Defect Description:

SERVICE BRAKES

Potential Consequences:

ABS failure lamp on. I was told by the dealer that my truck is safe to drive, and the part was going to be 5 months out. Well, I'm only safe until I have to make an emergency braking decision. I've been told I'm not the only one with this problem. I think this should be a recall.

Corrective Action:

ABS failure lamp on. I was told by the dealer that my truck is safe to drive, and the part was going to be 5 months out. Well, I'm only safe until I have to make an emergency braking decision. I've been told I'm not the only one with this problem. I think this should be a recall.

Additional Notes:

ABS failure lamp on. I was told by the dealer that my truck is safe to drive, and the part was going to be 5 months out. Well, I'm only safe until I have to make an emergency braking decision. I've been told I'm not the only one with this problem. I think this should be a recall.

Manufacturer: RAM
Mfg Campaign: 11547490
Notice Date: Sep 30, 2023
Recall Date: Sep 30, 2023
Chrysler (fca Us, Llc)
Campaign: 11547506 Other
Sep 30, 2023
Defect Description:

SERVICE BRAKES

Potential Consequences:

The service ABS light warning comes on frequently. I took it to a local RAM dealer who confirmed. They stated that the code for pump motor general failure needs HCU and ABS module. They also stated that this has been a massive component failure across several years, and that replacement parts cannot even be ordered until March 2024!!! Obviously, if this is as widespread a braking problem across several models and years, Stellantis/Chrysler should do something to correct this widespread issue. People are driving on public roads without operating brake systems.

Corrective Action:

The service ABS light warning comes on frequently. I took it to a local RAM dealer who confirmed. They stated that the code for pump motor general failure needs HCU and ABS module. They also stated that this has been a massive component failure across several years, and that replacement parts cannot even be ordered until March 2024!!! Obviously, if this is as widespread a braking problem across several models and years, Stellantis/Chrysler should do something to correct this widespread issue. People are driving on public roads without operating brake systems.

Additional Notes:

The service ABS light warning comes on frequently. I took it to a local RAM dealer who confirmed. They stated that the code for pump motor general failure needs HCU and ABS module. They also stated that this has been a massive component failure across several years, and that replacement parts cannot even be ordered until March 2024!!! Obviously, if this is as widespread a braking problem across several models and years, Stellantis/Chrysler should do something to correct this widespread issue. People are driving on public roads without operating brake systems.

Manufacturer: RAM
Mfg Campaign: 11547506
Notice Date: Sep 30, 2023
Recall Date: Sep 30, 2023
Chrysler (fca Us, Llc)
Campaign: 11547398 Other
Sep 29, 2023
Defect Description:

SERVICE BRAKES

Potential Consequences:

Code C002001, ABS pump motor control general electrical failure. the ABS and traction control light is on. this issue is very common now . please help

Corrective Action:

Code C002001, ABS pump motor control general electrical failure. the ABS and traction control light is on. this issue is very common now . please help

Additional Notes:

Code C002001, ABS pump motor control general electrical failure. the ABS and traction control light is on. this issue is very common now . please help

Manufacturer: RAM
Mfg Campaign: 11547398
Notice Date: Sep 29, 2023
Recall Date: Sep 29, 2023
Chrysler (fca Us, Llc)
Campaign: 11547018 Other
Sep 28, 2023
Defect Description:

SERVICE BRAKES

Potential Consequences:

Failure of ABS pump module and ABS electrical connection has taken place and is available for inspection. This failure has caused failure of my ABS system, traction control system as well as my ability to use my trailer brakes when hauling which I have to do on a regular basis which in turn puts all drivers around me in danger as well as myself and any passengers I have while driving. Problem is repeated on a fairly regular basis however I am unable to know when it will or will not occur. It has been looked at by a service center with codes sent to local dealership who stated “those parts are under engineering review and are unable to be ordered through normal procedures” however he stated he would be able to put in a special request to Mopar to get one of the “under review” parts sent to his dealership. Vehicle has not been inspected by anyone other than my local service mechanic. The problem has been associated with alarms, abs lights, traction control lights and multiple messages on my dash board screen hundreds of times while driving long distances.

Corrective Action:

Failure of ABS pump module and ABS electrical connection has taken place and is available for inspection. This failure has caused failure of my ABS system, traction control system as well as my ability to use my trailer brakes when hauling which I have to do on a regular basis which in turn puts all drivers around me in danger as well as myself and any passengers I have while driving. Problem is repeated on a fairly regular basis however I am unable to know when it will or will not occur. It has been looked at by a service center with codes sent to local dealership who stated “those parts are under engineering review and are unable to be ordered through normal procedures” however he stated he would be able to put in a special request to Mopar to get one of the “under review” parts sent to his dealership. Vehicle has not been inspected by anyone other than my local service mechanic. The problem has been associated with alarms, abs lights, traction control lights and multiple messages on my dash board screen hundreds of times while driving long distances.

Additional Notes:

Failure of ABS pump module and ABS electrical connection has taken place and is available for inspection. This failure has caused failure of my ABS system, traction control system as well as my ability to use my trailer brakes when hauling which I have to do on a regular basis which in turn puts all drivers around me in danger as well as myself and any passengers I have while driving. Problem is repeated on a fairly regular basis however I am unable to know when it will or will not occur. It has been looked at by a service center with codes sent to local dealership who stated “those parts are under engineering review and are unable to be ordered through normal procedures” however he stated he would be able to put in a special request to Mopar to get one of the “under review” parts sent to his dealership. Vehicle has not been inspected by anyone other than my local service mechanic. The problem has been associated with alarms, abs lights, traction control lights and multiple messages on my dash board screen hundreds of times while driving long distances.

Manufacturer: RAM
Mfg Campaign: 11547018
Notice Date: Sep 28, 2023
Recall Date: Sep 28, 2023
Chrysler (fca Us, Llc)
Campaign: 11547018 Other
Sep 28, 2023
Defect Description:

ELECTRICAL SYSTEM

Potential Consequences:

Failure of ABS pump module and ABS electrical connection has taken place and is available for inspection. This failure has caused failure of my ABS system, traction control system as well as my ability to use my trailer brakes when hauling which I have to do on a regular basis which in turn puts all drivers around me in danger as well as myself and any passengers I have while driving. Problem is repeated on a fairly regular basis however I am unable to know when it will or will not occur. It has been looked at by a service center with codes sent to local dealership who stated “those parts are under engineering review and are unable to be ordered through normal procedures” however he stated he would be able to put in a special request to Mopar to get one of the “under review” parts sent to his dealership. Vehicle has not been inspected by anyone other than my local service mechanic. The problem has been associated with alarms, abs lights, traction control lights and multiple messages on my dash board screen hundreds of times while driving long distances.

Corrective Action:

Failure of ABS pump module and ABS electrical connection has taken place and is available for inspection. This failure has caused failure of my ABS system, traction control system as well as my ability to use my trailer brakes when hauling which I have to do on a regular basis which in turn puts all drivers around me in danger as well as myself and any passengers I have while driving. Problem is repeated on a fairly regular basis however I am unable to know when it will or will not occur. It has been looked at by a service center with codes sent to local dealership who stated “those parts are under engineering review and are unable to be ordered through normal procedures” however he stated he would be able to put in a special request to Mopar to get one of the “under review” parts sent to his dealership. Vehicle has not been inspected by anyone other than my local service mechanic. The problem has been associated with alarms, abs lights, traction control lights and multiple messages on my dash board screen hundreds of times while driving long distances.

Additional Notes:

Failure of ABS pump module and ABS electrical connection has taken place and is available for inspection. This failure has caused failure of my ABS system, traction control system as well as my ability to use my trailer brakes when hauling which I have to do on a regular basis which in turn puts all drivers around me in danger as well as myself and any passengers I have while driving. Problem is repeated on a fairly regular basis however I am unable to know when it will or will not occur. It has been looked at by a service center with codes sent to local dealership who stated “those parts are under engineering review and are unable to be ordered through normal procedures” however he stated he would be able to put in a special request to Mopar to get one of the “under review” parts sent to his dealership. Vehicle has not been inspected by anyone other than my local service mechanic. The problem has been associated with alarms, abs lights, traction control lights and multiple messages on my dash board screen hundreds of times while driving long distances.

Manufacturer: RAM
Mfg Campaign: 11547018
Notice Date: Sep 28, 2023
Recall Date: Sep 28, 2023
Chrysler (fca Us, Llc)
Campaign: 11547067 Other
Sep 28, 2023
Defect Description:

SERVICE BRAKES

Potential Consequences:

ABS and Traction Control warnings cycling on and off randomly. Warnings are off only for short periods and are on most of the time. Cruise control is not working when the warnings are on which causes a sudden unexpected drop in speed on the highway when a warning cycle occurs. Two dealers have advised that the unit is faulty in manufacture and design but no replacement parts are currently available. Unfortunately I am unable to replace the vehicle and must continue to drive it without these important safety features.

Corrective Action:

ABS and Traction Control warnings cycling on and off randomly. Warnings are off only for short periods and are on most of the time. Cruise control is not working when the warnings are on which causes a sudden unexpected drop in speed on the highway when a warning cycle occurs. Two dealers have advised that the unit is faulty in manufacture and design but no replacement parts are currently available. Unfortunately I am unable to replace the vehicle and must continue to drive it without these important safety features.

Additional Notes:

ABS and Traction Control warnings cycling on and off randomly. Warnings are off only for short periods and are on most of the time. Cruise control is not working when the warnings are on which causes a sudden unexpected drop in speed on the highway when a warning cycle occurs. Two dealers have advised that the unit is faulty in manufacture and design but no replacement parts are currently available. Unfortunately I am unable to replace the vehicle and must continue to drive it without these important safety features.

Manufacturer: RAM
Mfg Campaign: 11547067
Notice Date: Sep 28, 2023
Recall Date: Sep 28, 2023
Chrysler (fca Us, Llc)
Campaign: 11547067 Other
Sep 28, 2023
Defect Description:

VEHICLE SPEED CONTROL

Potential Consequences:

ABS and Traction Control warnings cycling on and off randomly. Warnings are off only for short periods and are on most of the time. Cruise control is not working when the warnings are on which causes a sudden unexpected drop in speed on the highway when a warning cycle occurs. Two dealers have advised that the unit is faulty in manufacture and design but no replacement parts are currently available. Unfortunately I am unable to replace the vehicle and must continue to drive it without these important safety features.

Corrective Action:

ABS and Traction Control warnings cycling on and off randomly. Warnings are off only for short periods and are on most of the time. Cruise control is not working when the warnings are on which causes a sudden unexpected drop in speed on the highway when a warning cycle occurs. Two dealers have advised that the unit is faulty in manufacture and design but no replacement parts are currently available. Unfortunately I am unable to replace the vehicle and must continue to drive it without these important safety features.

Additional Notes:

ABS and Traction Control warnings cycling on and off randomly. Warnings are off only for short periods and are on most of the time. Cruise control is not working when the warnings are on which causes a sudden unexpected drop in speed on the highway when a warning cycle occurs. Two dealers have advised that the unit is faulty in manufacture and design but no replacement parts are currently available. Unfortunately I am unable to replace the vehicle and must continue to drive it without these important safety features.

Manufacturer: RAM
Mfg Campaign: 11547067
Notice Date: Sep 28, 2023
Recall Date: Sep 28, 2023
Chrysler (fca Us, Llc)
Campaign: 11546869 Other
Sep 27, 2023
Defect Description:

SERVICE BRAKES

Potential Consequences:

Electronic braking system warning,antilock braking system warning lights come on intermittently,dinging warning off,on.Talked to dealer last Oct.2022 no recall or parts available,spoke again Sept.2023 and same story,no parts,no recall.Stated that there should be a recall due the number of complaints.I use the truck as it was intended to pull trailers.Problem started at 36,000 miles,currently has 38,000 miles.

Corrective Action:

Electronic braking system warning,antilock braking system warning lights come on intermittently,dinging warning off,on.Talked to dealer last Oct.2022 no recall or parts available,spoke again Sept.2023 and same story,no parts,no recall.Stated that there should be a recall due the number of complaints.I use the truck as it was intended to pull trailers.Problem started at 36,000 miles,currently has 38,000 miles.

Additional Notes:

Electronic braking system warning,antilock braking system warning lights come on intermittently,dinging warning off,on.Talked to dealer last Oct.2022 no recall or parts available,spoke again Sept.2023 and same story,no parts,no recall.Stated that there should be a recall due the number of complaints.I use the truck as it was intended to pull trailers.Problem started at 36,000 miles,currently has 38,000 miles.

Manufacturer: RAM
Mfg Campaign: 11546869
Notice Date: Sep 27, 2023
Recall Date: Sep 27, 2023
Chrysler (fca Us, Llc)
Campaign: 11546869 Other
Sep 27, 2023
Defect Description:

ELECTRICAL SYSTEM

Potential Consequences:

Electronic braking system warning,antilock braking system warning lights come on intermittently,dinging warning off,on.Talked to dealer last Oct.2022 no recall or parts available,spoke again Sept.2023 and same story,no parts,no recall.Stated that there should be a recall due the number of complaints.I use the truck as it was intended to pull trailers.Problem started at 36,000 miles,currently has 38,000 miles.

Corrective Action:

Electronic braking system warning,antilock braking system warning lights come on intermittently,dinging warning off,on.Talked to dealer last Oct.2022 no recall or parts available,spoke again Sept.2023 and same story,no parts,no recall.Stated that there should be a recall due the number of complaints.I use the truck as it was intended to pull trailers.Problem started at 36,000 miles,currently has 38,000 miles.

Additional Notes:

Electronic braking system warning,antilock braking system warning lights come on intermittently,dinging warning off,on.Talked to dealer last Oct.2022 no recall or parts available,spoke again Sept.2023 and same story,no parts,no recall.Stated that there should be a recall due the number of complaints.I use the truck as it was intended to pull trailers.Problem started at 36,000 miles,currently has 38,000 miles.

Manufacturer: RAM
Mfg Campaign: 11546869
Notice Date: Sep 27, 2023
Recall Date: Sep 27, 2023
Chrysler (fca Us, Llc)
Campaign: 11546624 Other
Sep 26, 2023
Defect Description:

SERVICE BRAKES

Potential Consequences:

abs and tcs lights came on had the truck inspected found out it was a faulty hydraulic control unit causing my abs and traction control to be inop parts were under a engineer review and was told they would be avaible on July 16th 2023 however at that time I called the dealership and then was told it would be February of 2024 before the parts would be released causing me to either drive with no abs for over 7 months or park the truck Wich I need to get back and fourth to work

Corrective Action:

abs and tcs lights came on had the truck inspected found out it was a faulty hydraulic control unit causing my abs and traction control to be inop parts were under a engineer review and was told they would be avaible on July 16th 2023 however at that time I called the dealership and then was told it would be February of 2024 before the parts would be released causing me to either drive with no abs for over 7 months or park the truck Wich I need to get back and fourth to work

Additional Notes:

abs and tcs lights came on had the truck inspected found out it was a faulty hydraulic control unit causing my abs and traction control to be inop parts were under a engineer review and was told they would be avaible on July 16th 2023 however at that time I called the dealership and then was told it would be February of 2024 before the parts would be released causing me to either drive with no abs for over 7 months or park the truck Wich I need to get back and fourth to work

Manufacturer: RAM
Mfg Campaign: 11546624
Notice Date: Sep 26, 2023
Recall Date: Sep 26, 2023
Chrysler (fca Us, Llc)
Campaign: 11546340 Other
Sep 25, 2023
Defect Description:

SERVICE BRAKES

Potential Consequences:

Abs pump and motor replaced twice once in 2019 and 2021 now faulty again in 2023 there needs to be a recall on these parts.

Corrective Action:

Abs pump and motor replaced twice once in 2019 and 2021 now faulty again in 2023 there needs to be a recall on these parts.

Additional Notes:

Abs pump and motor replaced twice once in 2019 and 2021 now faulty again in 2023 there needs to be a recall on these parts.

Manufacturer: RAM
Mfg Campaign: 11546340
Notice Date: Sep 25, 2023
Recall Date: Sep 25, 2023
Chrysler (fca Us, Llc)
Campaign: 11546183 Other
Sep 23, 2023
Defect Description:

SERVICE BRAKES

Potential Consequences:

The ABS light along with the Traction Control light comes on intermittently. Since 2017 I have had this issue twice. The first time the ABS Control Module and pump was changed and fixed the issue for almost two years. It was replaced with OEM parts however the problem has reoccurred. I've had the shop that replaced the first pump check out this problem only to be told the only way to repair it is to replace the pump yet again. I use this vehicle to two a fifth wheel trailer and don't feel safe in it as this could relate to a serious accident causing injury or death. Not to mention the cost involved to me as a consumer. The machinic stated to me that the ABS Pumps for 2017 an 18 where defective.

Corrective Action:

The ABS light along with the Traction Control light comes on intermittently. Since 2017 I have had this issue twice. The first time the ABS Control Module and pump was changed and fixed the issue for almost two years. It was replaced with OEM parts however the problem has reoccurred. I've had the shop that replaced the first pump check out this problem only to be told the only way to repair it is to replace the pump yet again. I use this vehicle to two a fifth wheel trailer and don't feel safe in it as this could relate to a serious accident causing injury or death. Not to mention the cost involved to me as a consumer. The machinic stated to me that the ABS Pumps for 2017 an 18 where defective.

Additional Notes:

The ABS light along with the Traction Control light comes on intermittently. Since 2017 I have had this issue twice. The first time the ABS Control Module and pump was changed and fixed the issue for almost two years. It was replaced with OEM parts however the problem has reoccurred. I've had the shop that replaced the first pump check out this problem only to be told the only way to repair it is to replace the pump yet again. I use this vehicle to two a fifth wheel trailer and don't feel safe in it as this could relate to a serious accident causing injury or death. Not to mention the cost involved to me as a consumer. The machinic stated to me that the ABS Pumps for 2017 an 18 where defective.

Manufacturer: RAM
Mfg Campaign: 11546183
Notice Date: Sep 23, 2023
Recall Date: Sep 23, 2023
Chrysler (fca Us, Llc)
Campaign: 11545985 Other
Sep 22, 2023
Defect Description:

SERVICE BRAKES

Potential Consequences:

Abs faults, hey faults, had abs module and hcu replaced 2 times.

Corrective Action:

Abs faults, hey faults, had abs module and hcu replaced 2 times.

Additional Notes:

Abs faults, hey faults, had abs module and hcu replaced 2 times.

Manufacturer: RAM
Mfg Campaign: 11545985
Notice Date: Sep 22, 2023
Recall Date: Sep 22, 2023
Chrysler (fca Us, Llc)
Campaign: 11545556 Other
Sep 20, 2023
Defect Description:

SERVICE BRAKES

Potential Consequences:

Abs light came on and also says service braking electrical system

Corrective Action:

Abs light came on and also says service braking electrical system

Additional Notes:

Abs light came on and also says service braking electrical system

Manufacturer: RAM
Mfg Campaign: 11545556
Notice Date: Sep 20, 2023
Recall Date: Sep 20, 2023
Chrysler (fca Us, Llc)
Campaign: 11545344 Other
Sep 19, 2023
Defect Description:

ELECTRICAL SYSTEM

Potential Consequences:

Electronic braking system and ABS lights intermittently come on and off an throws a code c0020-01 which many dealers say should replace the HCU and ABS modules and research has shown that this if a short-term fix on a fault component. Please hold ram to task.

Corrective Action:

Electronic braking system and ABS lights intermittently come on and off an throws a code c0020-01 which many dealers say should replace the HCU and ABS modules and research has shown that this if a short-term fix on a fault component. Please hold ram to task.

Additional Notes:

Electronic braking system and ABS lights intermittently come on and off an throws a code c0020-01 which many dealers say should replace the HCU and ABS modules and research has shown that this if a short-term fix on a fault component. Please hold ram to task.

Manufacturer: RAM
Mfg Campaign: 11545344
Notice Date: Sep 19, 2023
Recall Date: Sep 19, 2023
Chrysler (fca Us, Llc)
Campaign: 11545344 Other
Sep 19, 2023
Defect Description:

VEHICLE SPEED CONTROL

Potential Consequences:

Electronic braking system and ABS lights intermittently come on and off an throws a code c0020-01 which many dealers say should replace the HCU and ABS modules and research has shown that this if a short-term fix on a fault component. Please hold ram to task.

Corrective Action:

Electronic braking system and ABS lights intermittently come on and off an throws a code c0020-01 which many dealers say should replace the HCU and ABS modules and research has shown that this if a short-term fix on a fault component. Please hold ram to task.

Additional Notes:

Electronic braking system and ABS lights intermittently come on and off an throws a code c0020-01 which many dealers say should replace the HCU and ABS modules and research has shown that this if a short-term fix on a fault component. Please hold ram to task.

Manufacturer: RAM
Mfg Campaign: 11545344
Notice Date: Sep 19, 2023
Recall Date: Sep 19, 2023
Chrysler (fca Us, Llc)
Campaign: 11545344 Other
Sep 19, 2023
Defect Description:

SERVICE BRAKES

Potential Consequences:

Electronic braking system and ABS lights intermittently come on and off an throws a code c0020-01 which many dealers say should replace the HCU and ABS modules and research has shown that this if a short-term fix on a fault component. Please hold ram to task.

Corrective Action:

Electronic braking system and ABS lights intermittently come on and off an throws a code c0020-01 which many dealers say should replace the HCU and ABS modules and research has shown that this if a short-term fix on a fault component. Please hold ram to task.

Additional Notes:

Electronic braking system and ABS lights intermittently come on and off an throws a code c0020-01 which many dealers say should replace the HCU and ABS modules and research has shown that this if a short-term fix on a fault component. Please hold ram to task.

Manufacturer: RAM
Mfg Campaign: 11545344
Notice Date: Sep 19, 2023
Recall Date: Sep 19, 2023
Chrysler (fca Us, Llc)
Campaign: 11544882 Other
Sep 16, 2023
Defect Description:

SERVICE BRAKES

Potential Consequences:

I have had two hydraulic control units (HCU) fail on this vehicle since purchasing new. The first was under warranty and failed around the 30,000 mile mark. The second failed around the 50,000 mile mark outside of warranty and parts were very difficult to find. It took the dealer nearly a year to get the part and nearly $1200 in parts and labor to fix. Many other owners are experiencing this issue. When the HCU failure is detected, the vehicle cruise control will not work. It is sometimes intermittent. When the issue is not detected, cruise control works but will be disabled as soon as the issue with the HCU is detected. Very troublesome.

Corrective Action:

I have had two hydraulic control units (HCU) fail on this vehicle since purchasing new. The first was under warranty and failed around the 30,000 mile mark. The second failed around the 50,000 mile mark outside of warranty and parts were very difficult to find. It took the dealer nearly a year to get the part and nearly $1200 in parts and labor to fix. Many other owners are experiencing this issue. When the HCU failure is detected, the vehicle cruise control will not work. It is sometimes intermittent. When the issue is not detected, cruise control works but will be disabled as soon as the issue with the HCU is detected. Very troublesome.

Additional Notes:

I have had two hydraulic control units (HCU) fail on this vehicle since purchasing new. The first was under warranty and failed around the 30,000 mile mark. The second failed around the 50,000 mile mark outside of warranty and parts were very difficult to find. It took the dealer nearly a year to get the part and nearly $1200 in parts and labor to fix. Many other owners are experiencing this issue. When the HCU failure is detected, the vehicle cruise control will not work. It is sometimes intermittent. When the issue is not detected, cruise control works but will be disabled as soon as the issue with the HCU is detected. Very troublesome.

Manufacturer: RAM
Mfg Campaign: 11544882
Notice Date: Sep 16, 2023
Recall Date: Sep 16, 2023
Chrysler (fca Us, Llc)
Campaign: 11544882 Other
Sep 16, 2023
Defect Description:

FORWARD COLLISION AVOIDANCE: AUTOMATIC EMERGENCY BRAKING

Potential Consequences:

I have had two hydraulic control units (HCU) fail on this vehicle since purchasing new. The first was under warranty and failed around the 30,000 mile mark. The second failed around the 50,000 mile mark outside of warranty and parts were very difficult to find. It took the dealer nearly a year to get the part and nearly $1200 in parts and labor to fix. Many other owners are experiencing this issue. When the HCU failure is detected, the vehicle cruise control will not work. It is sometimes intermittent. When the issue is not detected, cruise control works but will be disabled as soon as the issue with the HCU is detected. Very troublesome.

Corrective Action:

I have had two hydraulic control units (HCU) fail on this vehicle since purchasing new. The first was under warranty and failed around the 30,000 mile mark. The second failed around the 50,000 mile mark outside of warranty and parts were very difficult to find. It took the dealer nearly a year to get the part and nearly $1200 in parts and labor to fix. Many other owners are experiencing this issue. When the HCU failure is detected, the vehicle cruise control will not work. It is sometimes intermittent. When the issue is not detected, cruise control works but will be disabled as soon as the issue with the HCU is detected. Very troublesome.

Additional Notes:

I have had two hydraulic control units (HCU) fail on this vehicle since purchasing new. The first was under warranty and failed around the 30,000 mile mark. The second failed around the 50,000 mile mark outside of warranty and parts were very difficult to find. It took the dealer nearly a year to get the part and nearly $1200 in parts and labor to fix. Many other owners are experiencing this issue. When the HCU failure is detected, the vehicle cruise control will not work. It is sometimes intermittent. When the issue is not detected, cruise control works but will be disabled as soon as the issue with the HCU is detected. Very troublesome.

Manufacturer: RAM
Mfg Campaign: 11544882
Notice Date: Sep 16, 2023
Recall Date: Sep 16, 2023
Chrysler (fca Us, Llc)
Campaign: 11544724 Other
Sep 15, 2023
Defect Description:

SERVICE BRAKES

Potential Consequences:

C0020-01 ABS Pump Motor Control General Electrical failure (brake, module). Intermittent loss of braking performance.

Corrective Action:

C0020-01 ABS Pump Motor Control General Electrical failure (brake, module). Intermittent loss of braking performance.

Additional Notes:

C0020-01 ABS Pump Motor Control General Electrical failure (brake, module). Intermittent loss of braking performance.

Manufacturer: RAM
Mfg Campaign: 11544724
Notice Date: Sep 15, 2023
Recall Date: Sep 15, 2023

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