RAM 2500 2017

Complete listing of complaints and recalls for this vehicle

873
Complaints
16
Recalls

Complaints & Recalls

873 Complaints 16 Recalls

Official Safety Recalls - Important!

16 Recalls

These are official manufacturer recalls ordered by NHTSA for safety defects. If you own this vehicle, contact your dealer immediately for free repairs.

Chrysler (fca Us, Llc)
NHTSA Campaign: 25V010000 SAFETY RECALL
6.1K Vehicles Affected
Recall Date: Jan 16, 2025
Safety Issue:

Chrysler (FCA US, LLC) is recalling certain 2016-2019 Ram 3500, Ram 1500, 2016-2020 Ram 2500, and 2016 Ram 3500 Cab Chassis vehicles. The right and left side curtain air bag inflators may rupture due to a manufacturing defect.

Potential Risk:
An inflator rupture may result in sharp metal fragments striking occupants, resulting in injury.
FREE Recall Solution:
Dealers will replace one or both side curtain air bags, as necessary, free of charge. Owner notification letters were mailed February 13, 2025. Owners may contact FCA customer service at 1-800-853-1403. FCA's numbers for this recall are 05C, 09C, and 10C.
Additional Details:

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153) or go to nhtsa.gov.

Action Required: Contact your local RAM dealer to schedule your FREE recall repair.
Manufacturer: RAM
Mfg Campaign: 05C, 09C, 10C
Notice Date: Feb 13, 2025
Recall Date: Jan 16, 2025
Chrysler (fca Us, Llc)
NHTSA Campaign: 24V896000 SAFETY RECALL
317.6K Vehicles Affected
Recall Date: Nov 27, 2024
Safety Issue:

Chrysler (FCA US, LLC) is recalling certain 2017-2018 Ram 2500 Pickup, Ram 3500 Pickup, 3500 Cab Chassis, 4500 and 5500 Cab Chassis vehicles. The hydraulic control unit (HCU) may fail, which can cause the anti-lock brake (ABS), electronic stability control (ESC), and traction control systems to fail.

Potential Risk:
A loss of anti-lock brakes, electronic stability control, or traction control can increase the risk of a crash.
FREE Recall Solution:
Dealers will replace the brake HCU, free of charge. Interim notification letters, notifying owners of the safety risk, were mailed January 9, 2025. Some owner notification letters were mailed January 9, 2025. The remaining owner notification letters will be mailed at a future date. Owners may contact FCA customer service at 1-800-853-1403. FCA's number for this recall is C4B.
Additional Details:

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153) or go to nhtsa.gov.

Action Required: Contact your local RAM dealer to schedule your FREE recall repair.
Manufacturer: RAM
Mfg Campaign: C4B
Notice Date: Jan 9, 2025
Recall Date: Nov 27, 2024
Chrysler (fca Us Llc)
NHTSA Campaign: 19V347000 SAFETY RECALL
1.1M Vehicles Affected
Recall Date: May 9, 2019
Safety Issue:

Chrysler (FCA US LLC) is recalling certain 2015-2017 Ram 1500, 2500 and 3500 pickup trucks equipped with an 8 foot bed and a power locking tailgate. Chrysler is also recalling all 2013-2014 and 2018 Ram 1500, 2500 and 3500 pickup trucks built before April 1, 2018 with a 6 or 8 foot bed and a power locking tailgate. On August 29, 2019 Chrysler expanded the recall to include an additional 693,128 model year 2013-2014 Ram 1500, 2500 and 3500 pickup trucks. The tailgate actuator limiter tab may fracture and cause the tailgate to unlatch and open while driving.

Potential Risk:
If the tailgate opens while the vehicle is being driven, cargo may fall out the vehicle and create a road hazard, increasing the risk of crash.
FREE Recall Solution:
Chrysler will notify owners, and dealers will repair the tailgate latch, free of charge. The recall began May 23, 2019. Chrysler is expected to notify owners of the expanded population on October 18, 2019. Owners may contact FCA US customer service at 1-800-853-1403. FCA US's number for this recall is V44. Note: 2015-2017 MY Ram 1500 pickup trucks with truck beds other than 8 foot, are currently covered under NHTSA recall 18V-486 for this issue.
Additional Details:

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.

Action Required: Contact your local RAM dealer to schedule your FREE recall repair.
Manufacturer: RAM
Mfg Campaign: V44
Notice Date: May 23, 2019
Recall Date: May 9, 2019
Chrysler (fca Us Llc)
NHTSA Campaign: 19V021000 SAFETY RECALL
795.6K Vehicles Affected
Recall Date: Jan 25, 2019
Safety Issue:

Chrysler (FCA US LLC) is recalling certain 2013-2018 Ram 3500 and 2014-2018 Ram 3500 Chassis Cab and Ram 2500 vehicles. The outboard steering linkage jam nut may loosen, allowing one end of the drag link to separate.

Potential Risk:
A drag link separation can cause a loss of steering control, increasing the risk of crash.
FREE Recall Solution:
Chrysler will notify owners, and dealers will check the steering linkage jam nut tightness, replacing the drag link assembly or welding the nut to the adjuster sleeve, free of charge. The recall began March 22, 2019. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is V06.
Additional Details:

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.

Action Required: Contact your local RAM dealer to schedule your FREE recall repair.
Manufacturer: RAM
Mfg Campaign: V06
Notice Date: Mar 22, 2019
Recall Date: Jan 25, 2019
Streetcar Orv Llc
NHTSA Campaign: 18E096000 SAFETY RECALL
847 Vehicles Affected
Recall Date: Oct 16, 2018
Safety Issue:

Streetcar ORV LLC (Streetcar) is recalling certain American Expedition Vehicles (AEV) 3" Dualsport aftermarket suspension kits, part numbers N0436000 and N0436001, sold for installation on 2013-2018 RAM 2500 and 3500HD trucks. Improper installation and machining of the original equipment steering knuckle may weaken the joint between the steering drag link and knuckle.

Potential Risk:
The weakened connection may result in a fractured steering drag link, causing a loss of steering and increasing the risk of a crash.
FREE Recall Solution:
Streetcar will notify owners and dealers will inspect and install a new steering knuckle, free of charge. The recall began December 3, 2018. Owners may contact AEV customer service at 1-248-926-0256, extension 500.
Additional Details:

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.

Action Required: Contact your local RAM dealer to schedule your FREE recall repair.
Manufacturer: RAM
Notice Date: Dec 3, 2018
Recall Date: Oct 16, 2018
Chrysler (fca Us Llc)
NHTSA Campaign: 18V486000 SAFETY RECALL
1.1M Vehicles Affected
Recall Date: Jul 27, 2018
Safety Issue:

Chrysler (FCA US LLC) is recalling certain 2015-2017 RAM 1500, 2500, and 3500 pickup trucks equipped with a power locking tailgate and either a 5 foot, 7 inch or 6 foot, 4 inch bed. The tailgate actuator limiter tab may fracture and cause the tailgate to unlatch and open while driving.

Potential Risk:
If the tailgate latch releases and the tailgate opens while driving, cargo may fall out, creating a road hazard and increasing the risk of a crash.
FREE Recall Solution:
Chrysler will notify owners, and dealers will repair the vehicle, free of charge. The recall began September 17, 2018. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is U74.
Additional Details:

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.

Action Required: Contact your local RAM dealer to schedule your FREE recall repair.
Manufacturer: RAM
Mfg Campaign: U74
Notice Date: Sep 17, 2018
Recall Date: Jul 27, 2018
Chrysler (fca Us Llc)
NHTSA Campaign: 18V332000 SAFETY RECALL
4.8M Vehicles Affected
Recall Date: May 17, 2018
Safety Issue:

Chrysler (FCA US LLC) is recalling certain 2014-2018 Dodge Journey, Charger and Durango, RAM 2500, 3500, 3500 Cab Chassis (more than 10,000lb), 4500 Cab Chassis and 5500 Cab Chassis, Jeep Cherokee and Grand Cherokee and Chrysler 300, 2014-2019 RAM 1500, 2015-2018 Dodge Challenger, 2015-2017 Chrysler 200, 2016-2018 RAM 3500 Cab Chassis (less than 10,000 lb), 2017-2018 Chrysler Pacifica and 2018 Jeep Wrangler vehicles. These vehicles are being recalled to address a defect that could prevent the cruise control system from disengaging. If, when using cruise control, there is a short circuit within the vehicle's wiring, the driver may not be able to shut off the cruise control either by depressing the brake pedal or manually turning the system off once it has been engaged, resulting in either the vehicle maintaining its current speed or possibly accelerating.

Potential Risk:
If the vehicle maintains its speed or accelerates despite attempts to deactivate the cruise control, there would be an increased risk of a crash.
FREE Recall Solution:
Chrysler will notify owners, and dealers will inspect the software, and perform a software flash on the engine or powertrain control module, free of charge. The recall began June 4, 2018. Owners may contact Chrysler customer service at 1-800-853-1403. Note: Owners are advised to stop using cruise control until the software update has been performed. In the event that cruise control cannot be disengaged while driving, owners should firmly and steadily apply the brakes and shift the transmission to neutral, placing the vehicle in park once it has stopped.
Additional Details:

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.

Action Required: Contact your local RAM dealer to schedule your FREE recall repair.
Manufacturer: RAM
Mfg Campaign: U49,U59-U65,U68,U73
Notice Date: Jun 4, 2018
Recall Date: May 17, 2018
Chrysler (fca Us Llc)
NHTSA Campaign: 18V100000 SAFETY RECALL
180.5K Vehicles Affected
Recall Date: Feb 8, 2018
Safety Issue:

Chrysler (FCA US LLC) is recalling certain 2017-2018 RAM 1500, 2500, 3500, 3500 Cab Chassis, 4500 Cab Chassis, and 5500 Cab Chassis vehicles, all equipped with a column shifter. Pushing the brake pedal for prolonged periods when the vehicle is running and in PARK may cause the Brake Transmission Shift Interlock (BTSI) pin to stick in the open position. With the pin in the open position, the transmission can be shifted out of PARK into any gear without pushing the brake pedal or having the key in the ignition.

Potential Risk:
Being able to shift the transmission without pushing the brake pedal and/or without a key in the ignition can increase the risk of an unintended vehicle rollaway that may result in personal injury or a crash.
FREE Recall Solution:
Chrysler will notify owners and dealers will update the Body Control Module software. Dealers will also test the BTSI operation, replacing the solenoid as necessary. The recall began February 26, 2018. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is U11.
Additional Details:

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.

Action Required: Contact your local RAM dealer to schedule your FREE recall repair.
Manufacturer: RAM
Mfg Campaign: U11
Notice Date: Feb 26, 2018
Recall Date: Feb 8, 2018
Chrysler (fca Us Llc)
NHTSA Campaign: 17V824000 SAFETY RECALL
61.8K Vehicles Affected
Recall Date: Dec 21, 2017
Safety Issue:

Chrysler (FCA US LLC) is recalling various Dodge, Chrysler, and RAM vehicles equipped with Kidde Plastic-Handle or Push Button 'Pindicator' Fire Extinguishers. A list of the affected trailer models is available at: https://static.nhtsa.gov/odi/rcl/2017/RMISC-17V824-0103.pdf. These extinguishers may become clogged, preventing the extinguisher from discharging as expected or requiring excessive force to activate the extinguisher. Additionally, in certain models, the nozzle may detach from the valve assembly with enough force that it could cause injury and also render the product inoperable. For a full list of the affected fire extinguisher models visit: https://static.nhtsa.gov/odi/rcl/2017/RMISC-17E062-5427.pdf

Potential Risk:
If the fire extinguisher does not function properly, it can increase the risk of injury in the event of a fire.
FREE Recall Solution:
Chrysler will notify owners instructing them to contact Kidde for a replacement fire extinguisher, free of charge. The recall began February 14, 2018. Owners may contact Chrysler customer service at 1-800-853-1403 or Kidde customer service service toll-free at 1-855-262-3540, or online at www.kidde.com and click on "Product Safety Recall" for more information. Chrysler's number for this recall is T82.
Additional Details:

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.

Action Required: Contact your local RAM dealer to schedule your FREE recall repair.
Manufacturer: RAM
Mfg Campaign: T82
Notice Date: Feb 14, 2018
Recall Date: Dec 21, 2017
Chrysler (fca Us Llc)
NHTSA Campaign: 17V821000 SAFETY RECALL
1.5M Vehicles Affected
Recall Date: Dec 20, 2017
Safety Issue:

Chrysler (FCA US LLC) is recalling certain 2016-2017 Ram 3500 Cab Chassis with a Gross Vehicle Weight Rating (GVWR) of less than 10,000 lbs, 2011-2017 Ram 3500, 4500 and 5500 Cab Chassis vehicles, 2009-2017 Ram 1500 and 2010-2017 Ram 2500 and 3500 pickup trucks, all equipped with a column shifter. Pushing the brake pedal for prolonged periods when the vehicle is running and in PARK may cause the Brake Transmission Shift Interlock (BTSI) pin to stick in the open position. With the pin in the open position, the transmission can be shifted out of PARK into any gear without pushing the brake pedal or having the key in the ignition.

Potential Risk:
Being able to shift the transmission without pushing the brake pedal and/or without a key in the ignition can increase the risk of an unintended vehicle rollaway that may result in personal injury or a crash.
FREE Recall Solution:
Chrysler will notify owners, and dealers will update the vehicle software, inspect the BTSI, and, as necessary, replace it, free of charge. The recall began February 26, 2018. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is T79.
Additional Details:

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.

Action Required: Contact your local RAM dealer to schedule your FREE recall repair.
Manufacturer: RAM
Mfg Campaign: T79
Notice Date: Feb 26, 2018
Recall Date: Dec 20, 2017
Chrysler (fca Us Llc)
NHTSA Campaign: 17V562000 SAFETY RECALL
443.9K Vehicles Affected
Recall Date: Sep 12, 2017
Safety Issue:

Chrysler (FCA US LLC) is recalling certain 2013-2017 RAM 2500, 3500, 3500 Cab Chassis, 4500 Cab Chassis, and 5500 Cab Chassis vehicles, equipped with Cummins 6.7L Turbo Diesel engines that have Concentric-brand water pumps without a vent hole. These water pumps may leak coolant.

Potential Risk:
The leaking water pump can increase the risk of an engine compartment fire.
FREE Recall Solution:
Chrysler will notify owners, and dealers will replace the water pumps, free of charge. The recall began February 26, 2018. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is T51.
Additional Details:

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.

Action Required: Contact your local RAM dealer to schedule your FREE recall repair.
Manufacturer: RAM
Mfg Campaign: T51
Notice Date: Feb 26, 2018
Recall Date: Sep 12, 2017
Streetcar Orv Llc
NHTSA Campaign: 17V499000 SAFETY RECALL
1.8K Vehicles Affected
Recall Date: Aug 10, 2017
Safety Issue:

Streetcar ORV LLC, dba American Expedition Vehicles (AEV) is recalling certain 2013-2017 RAM 2500 and 3500 heavy duty trucks, modified by AEV to be equipped with cast aluminum Katla 8.5" road wheels. The outer surface of the wheel may fracture, resulting in rapid air loss.

Potential Risk:
If the wheel fractures, a loss of vehicle control can occur, increasing the risk of a crash.
FREE Recall Solution:
AEV will notify owners, and dealers will replace the wheels with wheels of similar value, free of charge. The recall began on August 30, 2017. Owners may contact AEV customer service at 1-248-926-0256 extension 500.
Additional Details:

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.

Action Required: Contact your local RAM dealer to schedule your FREE recall repair.
Manufacturer: RAM
Notice Date: Aug 30, 2017
Recall Date: Aug 10, 2017

Consumer Complaints

873 Complaints
Chrysler (fca Us, Llc)
Campaign: 11553517 Other
Nov 4, 2023
Defect Description:

VEHICLE SPEED CONTROL

Potential Consequences:

Problem #1- I had to replace the ABS module and HCU on this truck at about 10k miles. (this was completed under warranty). Then at 50k miles truck was diagnosed with the same problem. I had to pay out of pocket for this repair. I ordered these parts from the dealer in November 2021, and they did not get me in until August 19, 2023. I had to pay ($1152.33). This is very dangerous when it has this error it causes the service sabitrac and service abs pop up on the display nonstop with no way to clear it. It also chimes every time. it is very distracting. while these service lights are on, I had no cruise control or traction control. Problem # 2 Transmission over drive failed. I had to replace transmission and transfer case. This makes for an unsafe vehicle that could leave me stranded on the side of the road. this repair cost me ($7,500). Failed at 67,675 miles. Problem # 3 turbo actuator failed and had to replace at 68,565 miles this cost me ($1750). this is an extended warranty on the 2015 model year pickups. Should be all across the board for all trucks using the same design/parts. In total on just repairs under 70k miles I have been forced to spend ($10,402.33). This truck is not road safe at all and I should be reimbursed for all my money I had to spend. At the bare minimum i should be compensated for all my down time plus repairs.

Corrective Action:

Problem #1- I had to replace the ABS module and HCU on this truck at about 10k miles. (this was completed under warranty). Then at 50k miles truck was diagnosed with the same problem. I had to pay out of pocket for this repair. I ordered these parts from the dealer in November 2021, and they did not get me in until August 19, 2023. I had to pay ($1152.33). This is very dangerous when it has this error it causes the service sabitrac and service abs pop up on the display nonstop with no way to clear it. It also chimes every time. it is very distracting. while these service lights are on, I had no cruise control or traction control. Problem # 2 Transmission over drive failed. I had to replace transmission and transfer case. This makes for an unsafe vehicle that could leave me stranded on the side of the road. this repair cost me ($7,500). Failed at 67,675 miles. Problem # 3 turbo actuator failed and had to replace at 68,565 miles this cost me ($1750). this is an extended warranty on the 2015 model year pickups. Should be all across the board for all trucks using the same design/parts. In total on just repairs under 70k miles I have been forced to spend ($10,402.33). This truck is not road safe at all and I should be reimbursed for all my money I had to spend. At the bare minimum i should be compensated for all my down time plus repairs.

Additional Notes:

Problem #1- I had to replace the ABS module and HCU on this truck at about 10k miles. (this was completed under warranty). Then at 50k miles truck was diagnosed with the same problem. I had to pay out of pocket for this repair. I ordered these parts from the dealer in November 2021, and they did not get me in until August 19, 2023. I had to pay ($1152.33). This is very dangerous when it has this error it causes the service sabitrac and service abs pop up on the display nonstop with no way to clear it. It also chimes every time. it is very distracting. while these service lights are on, I had no cruise control or traction control. Problem # 2 Transmission over drive failed. I had to replace transmission and transfer case. This makes for an unsafe vehicle that could leave me stranded on the side of the road. this repair cost me ($7,500). Failed at 67,675 miles. Problem # 3 turbo actuator failed and had to replace at 68,565 miles this cost me ($1750). this is an extended warranty on the 2015 model year pickups. Should be all across the board for all trucks using the same design/parts. In total on just repairs under 70k miles I have been forced to spend ($10,402.33). This truck is not road safe at all and I should be reimbursed for all my money I had to spend. At the bare minimum i should be compensated for all my down time plus repairs.

Manufacturer: RAM
Mfg Campaign: 11553517
Notice Date: Nov 4, 2023
Recall Date: Nov 4, 2023
Chrysler (fca Us, Llc)
Campaign: 11553450 Other
Nov 3, 2023
Defect Description:

SERVICE BRAKES

Potential Consequences:

The abs HCU has failed for the second time. This happened at 37,000 miles and has happened again at 61,000 miles. Factory mopar parts were installed after the first failure. Now parts are unavailable. I have no abs, traction control or cruise control.

Corrective Action:

The abs HCU has failed for the second time. This happened at 37,000 miles and has happened again at 61,000 miles. Factory mopar parts were installed after the first failure. Now parts are unavailable. I have no abs, traction control or cruise control.

Additional Notes:

The abs HCU has failed for the second time. This happened at 37,000 miles and has happened again at 61,000 miles. Factory mopar parts were installed after the first failure. Now parts are unavailable. I have no abs, traction control or cruise control.

Manufacturer: RAM
Mfg Campaign: 11553450
Notice Date: Nov 3, 2023
Recall Date: Nov 3, 2023
Chrysler (fca Us, Llc)
Campaign: 11553450 Other
Nov 3, 2023
Defect Description:

ELECTRICAL SYSTEM

Potential Consequences:

The abs HCU has failed for the second time. This happened at 37,000 miles and has happened again at 61,000 miles. Factory mopar parts were installed after the first failure. Now parts are unavailable. I have no abs, traction control or cruise control.

Corrective Action:

The abs HCU has failed for the second time. This happened at 37,000 miles and has happened again at 61,000 miles. Factory mopar parts were installed after the first failure. Now parts are unavailable. I have no abs, traction control or cruise control.

Additional Notes:

The abs HCU has failed for the second time. This happened at 37,000 miles and has happened again at 61,000 miles. Factory mopar parts were installed after the first failure. Now parts are unavailable. I have no abs, traction control or cruise control.

Manufacturer: RAM
Mfg Campaign: 11553450
Notice Date: Nov 3, 2023
Recall Date: Nov 3, 2023
Chrysler (fca Us, Llc)
Campaign: 11552786 Other
Oct 31, 2023
Defect Description:

TIRES:PRESSURE MONITORING AND REGULATING SYSTEMS

Potential Consequences:

The contact owns a 2017 Ram 2500. The contact stated that on several occasions while driving at various speeds, the ABS, traction control, TPMS, and Forward Collision Avoidance warning lights illuminated. The vehicle was not diagnosed or repaired. The manufacturer was notified of the failure. The failure mileage was approximately 117,000. The contact stated Fiat/Chrysler/Ram Trucks is going to replace the hydraulic ABS module free of charge.

Corrective Action:

The contact owns a 2017 Ram 2500. The contact stated that on several occasions while driving at various speeds, the ABS, traction control, TPMS, and Forward Collision Avoidance warning lights illuminated. The vehicle was not diagnosed or repaired. The manufacturer was notified of the failure. The failure mileage was approximately 117,000. The contact stated Fiat/Chrysler/Ram Trucks is going to replace the hydraulic ABS module free of charge.

Additional Notes:

The contact owns a 2017 Ram 2500. The contact stated that on several occasions while driving at various speeds, the ABS, traction control, TPMS, and Forward Collision Avoidance warning lights illuminated. The vehicle was not diagnosed or repaired. The manufacturer was notified of the failure. The failure mileage was approximately 117,000. The contact stated Fiat/Chrysler/Ram Trucks is going to replace the hydraulic ABS module free of charge.

Manufacturer: RAM
Mfg Campaign: 11552786
Notice Date: Oct 31, 2023
Recall Date: Oct 31, 2023
Chrysler (fca Us, Llc)
Campaign: 11552786 Other
Oct 31, 2023
Defect Description:

SERVICE BRAKES, HYDRAULIC:ANTILOCK/TRACTION CONTROL/ELECTRONIC LIMITED SLIP:ABS WARNING LIGHT

Potential Consequences:

The contact owns a 2017 Ram 2500. The contact stated that on several occasions while driving at various speeds, the ABS, traction control, TPMS, and Forward Collision Avoidance warning lights illuminated. The vehicle was not diagnosed or repaired. The manufacturer was notified of the failure. The failure mileage was approximately 117,000. The contact stated Fiat/Chrysler/Ram Trucks is going to replace the hydraulic ABS module free of charge.

Corrective Action:

The contact owns a 2017 Ram 2500. The contact stated that on several occasions while driving at various speeds, the ABS, traction control, TPMS, and Forward Collision Avoidance warning lights illuminated. The vehicle was not diagnosed or repaired. The manufacturer was notified of the failure. The failure mileage was approximately 117,000. The contact stated Fiat/Chrysler/Ram Trucks is going to replace the hydraulic ABS module free of charge.

Additional Notes:

The contact owns a 2017 Ram 2500. The contact stated that on several occasions while driving at various speeds, the ABS, traction control, TPMS, and Forward Collision Avoidance warning lights illuminated. The vehicle was not diagnosed or repaired. The manufacturer was notified of the failure. The failure mileage was approximately 117,000. The contact stated Fiat/Chrysler/Ram Trucks is going to replace the hydraulic ABS module free of charge.

Manufacturer: RAM
Mfg Campaign: 11552786
Notice Date: Oct 31, 2023
Recall Date: Oct 31, 2023
Chrysler (fca Us, Llc)
Campaign: 11552786 Other
Oct 31, 2023
Defect Description:

FORWARD COLLISION AVOIDANCE

Potential Consequences:

The contact owns a 2017 Ram 2500. The contact stated that on several occasions while driving at various speeds, the ABS, traction control, TPMS, and Forward Collision Avoidance warning lights illuminated. The vehicle was not diagnosed or repaired. The manufacturer was notified of the failure. The failure mileage was approximately 117,000. The contact stated Fiat/Chrysler/Ram Trucks is going to replace the hydraulic ABS module free of charge.

Corrective Action:

The contact owns a 2017 Ram 2500. The contact stated that on several occasions while driving at various speeds, the ABS, traction control, TPMS, and Forward Collision Avoidance warning lights illuminated. The vehicle was not diagnosed or repaired. The manufacturer was notified of the failure. The failure mileage was approximately 117,000. The contact stated Fiat/Chrysler/Ram Trucks is going to replace the hydraulic ABS module free of charge.

Additional Notes:

The contact owns a 2017 Ram 2500. The contact stated that on several occasions while driving at various speeds, the ABS, traction control, TPMS, and Forward Collision Avoidance warning lights illuminated. The vehicle was not diagnosed or repaired. The manufacturer was notified of the failure. The failure mileage was approximately 117,000. The contact stated Fiat/Chrysler/Ram Trucks is going to replace the hydraulic ABS module free of charge.

Manufacturer: RAM
Mfg Campaign: 11552786
Notice Date: Oct 31, 2023
Recall Date: Oct 31, 2023
Chrysler (fca Us, Llc)
Campaign: 11552932 Other
Oct 31, 2023
Defect Description:

SERVICE BRAKES

Potential Consequences:

The anti-lock and traction control light and service light came on shortly after purchase, this happened while towing a 10,000lb camper in the N. GA mountains. this was a challenging situation with that much weight pushing the truck and the brakes weren't working properly. After getting a code reader, I found out the HCU has been listed as a service problem. You try to find the part and there is a hold on releasing the part because the manufacture is having problems with the updated part, and they don't even offer the original part because of the defect on the original part, (part # 68143491AA) The replacement part is (68143491AB). Thankfully I grew up driving vehicles without modern ABS , If my wife would have been driving, or an inexperienced driver, this could have ended in a very, very bad situation. Why isn't there a safety recall on this vehicle? Why should the consumer have to pay for a KNOWN SAFETY ISSUE. just look at the posts on the internet. Even worse, you can't get the part to fix, every dealer that has the part listed says the part will not be released until February, and not until April for the public. ( but the website says they are in stock) You call to verify that the part is on hand and they said not until spring.

Corrective Action:

The anti-lock and traction control light and service light came on shortly after purchase, this happened while towing a 10,000lb camper in the N. GA mountains. this was a challenging situation with that much weight pushing the truck and the brakes weren't working properly. After getting a code reader, I found out the HCU has been listed as a service problem. You try to find the part and there is a hold on releasing the part because the manufacture is having problems with the updated part, and they don't even offer the original part because of the defect on the original part, (part # 68143491AA) The replacement part is (68143491AB). Thankfully I grew up driving vehicles without modern ABS , If my wife would have been driving, or an inexperienced driver, this could have ended in a very, very bad situation. Why isn't there a safety recall on this vehicle? Why should the consumer have to pay for a KNOWN SAFETY ISSUE. just look at the posts on the internet. Even worse, you can't get the part to fix, every dealer that has the part listed says the part will not be released until February, and not until April for the public. ( but the website says they are in stock) You call to verify that the part is on hand and they said not until spring.

Additional Notes:

The anti-lock and traction control light and service light came on shortly after purchase, this happened while towing a 10,000lb camper in the N. GA mountains. this was a challenging situation with that much weight pushing the truck and the brakes weren't working properly. After getting a code reader, I found out the HCU has been listed as a service problem. You try to find the part and there is a hold on releasing the part because the manufacture is having problems with the updated part, and they don't even offer the original part because of the defect on the original part, (part # 68143491AA) The replacement part is (68143491AB). Thankfully I grew up driving vehicles without modern ABS , If my wife would have been driving, or an inexperienced driver, this could have ended in a very, very bad situation. Why isn't there a safety recall on this vehicle? Why should the consumer have to pay for a KNOWN SAFETY ISSUE. just look at the posts on the internet. Even worse, you can't get the part to fix, every dealer that has the part listed says the part will not be released until February, and not until April for the public. ( but the website says they are in stock) You call to verify that the part is on hand and they said not until spring.

Manufacturer: RAM
Mfg Campaign: 11552932
Notice Date: Oct 31, 2023
Recall Date: Oct 31, 2023
Chrysler (fca Us, Llc)
Campaign: 11552932 Other
Oct 31, 2023
Defect Description:

VEHICLE SPEED CONTROL

Potential Consequences:

The anti-lock and traction control light and service light came on shortly after purchase, this happened while towing a 10,000lb camper in the N. GA mountains. this was a challenging situation with that much weight pushing the truck and the brakes weren't working properly. After getting a code reader, I found out the HCU has been listed as a service problem. You try to find the part and there is a hold on releasing the part because the manufacture is having problems with the updated part, and they don't even offer the original part because of the defect on the original part, (part # 68143491AA) The replacement part is (68143491AB). Thankfully I grew up driving vehicles without modern ABS , If my wife would have been driving, or an inexperienced driver, this could have ended in a very, very bad situation. Why isn't there a safety recall on this vehicle? Why should the consumer have to pay for a KNOWN SAFETY ISSUE. just look at the posts on the internet. Even worse, you can't get the part to fix, every dealer that has the part listed says the part will not be released until February, and not until April for the public. ( but the website says they are in stock) You call to verify that the part is on hand and they said not until spring.

Corrective Action:

The anti-lock and traction control light and service light came on shortly after purchase, this happened while towing a 10,000lb camper in the N. GA mountains. this was a challenging situation with that much weight pushing the truck and the brakes weren't working properly. After getting a code reader, I found out the HCU has been listed as a service problem. You try to find the part and there is a hold on releasing the part because the manufacture is having problems with the updated part, and they don't even offer the original part because of the defect on the original part, (part # 68143491AA) The replacement part is (68143491AB). Thankfully I grew up driving vehicles without modern ABS , If my wife would have been driving, or an inexperienced driver, this could have ended in a very, very bad situation. Why isn't there a safety recall on this vehicle? Why should the consumer have to pay for a KNOWN SAFETY ISSUE. just look at the posts on the internet. Even worse, you can't get the part to fix, every dealer that has the part listed says the part will not be released until February, and not until April for the public. ( but the website says they are in stock) You call to verify that the part is on hand and they said not until spring.

Additional Notes:

The anti-lock and traction control light and service light came on shortly after purchase, this happened while towing a 10,000lb camper in the N. GA mountains. this was a challenging situation with that much weight pushing the truck and the brakes weren't working properly. After getting a code reader, I found out the HCU has been listed as a service problem. You try to find the part and there is a hold on releasing the part because the manufacture is having problems with the updated part, and they don't even offer the original part because of the defect on the original part, (part # 68143491AA) The replacement part is (68143491AB). Thankfully I grew up driving vehicles without modern ABS , If my wife would have been driving, or an inexperienced driver, this could have ended in a very, very bad situation. Why isn't there a safety recall on this vehicle? Why should the consumer have to pay for a KNOWN SAFETY ISSUE. just look at the posts on the internet. Even worse, you can't get the part to fix, every dealer that has the part listed says the part will not be released until February, and not until April for the public. ( but the website says they are in stock) You call to verify that the part is on hand and they said not until spring.

Manufacturer: RAM
Mfg Campaign: 11552932
Notice Date: Oct 31, 2023
Recall Date: Oct 31, 2023
Chrysler (fca Us, Llc)
Campaign: 11552615 Other
Oct 30, 2023
Defect Description:

SERVICE BRAKES

Potential Consequences:

The HCU/ABS system in my truck is acting up and intermittent. Causing ABS to not work and making beeping noises on and off while driving. Also causes the cruise control to not work.

Corrective Action:

The HCU/ABS system in my truck is acting up and intermittent. Causing ABS to not work and making beeping noises on and off while driving. Also causes the cruise control to not work.

Additional Notes:

The HCU/ABS system in my truck is acting up and intermittent. Causing ABS to not work and making beeping noises on and off while driving. Also causes the cruise control to not work.

Manufacturer: RAM
Mfg Campaign: 11552615
Notice Date: Oct 30, 2023
Recall Date: Oct 30, 2023
Chrysler (fca Us, Llc)
Campaign: 11552615 Other
Oct 30, 2023
Defect Description:

ELECTRICAL SYSTEM

Potential Consequences:

The HCU/ABS system in my truck is acting up and intermittent. Causing ABS to not work and making beeping noises on and off while driving. Also causes the cruise control to not work.

Corrective Action:

The HCU/ABS system in my truck is acting up and intermittent. Causing ABS to not work and making beeping noises on and off while driving. Also causes the cruise control to not work.

Additional Notes:

The HCU/ABS system in my truck is acting up and intermittent. Causing ABS to not work and making beeping noises on and off while driving. Also causes the cruise control to not work.

Manufacturer: RAM
Mfg Campaign: 11552615
Notice Date: Oct 30, 2023
Recall Date: Oct 30, 2023
Chrysler (fca Us, Llc)
Campaign: 11552615 Other
Oct 30, 2023
Defect Description:

FORWARD COLLISION AVOIDANCE: AUTOMATIC EMERGENCY BRAKING

Potential Consequences:

The HCU/ABS system in my truck is acting up and intermittent. Causing ABS to not work and making beeping noises on and off while driving. Also causes the cruise control to not work.

Corrective Action:

The HCU/ABS system in my truck is acting up and intermittent. Causing ABS to not work and making beeping noises on and off while driving. Also causes the cruise control to not work.

Additional Notes:

The HCU/ABS system in my truck is acting up and intermittent. Causing ABS to not work and making beeping noises on and off while driving. Also causes the cruise control to not work.

Manufacturer: RAM
Mfg Campaign: 11552615
Notice Date: Oct 30, 2023
Recall Date: Oct 30, 2023
Chrysler (fca Us, Llc)
Campaign: 11552466 Other
Oct 29, 2023
Defect Description:

SERVICE BRAKES

Potential Consequences:

I have had Abs alarm going off on my truck for 3 months. The dealerships claim there is a nationwide back order on the ABS pump motor control part to fix the problem . They have told me the first shipment is expected in Feb 2024. This is unacceptable. This is a safety feature that is faulty. Also , unacceptable. Please advise why this is not being addressed and I cannot afford to park my vehicle until February 2024 and even then they claim they don’t know how many will be sent to them on that shipment. I have paid a mechanic on my own to try and clean up the wires and components but this didn’t fix it. What can I do about this?

Corrective Action:

I have had Abs alarm going off on my truck for 3 months. The dealerships claim there is a nationwide back order on the ABS pump motor control part to fix the problem . They have told me the first shipment is expected in Feb 2024. This is unacceptable. This is a safety feature that is faulty. Also , unacceptable. Please advise why this is not being addressed and I cannot afford to park my vehicle until February 2024 and even then they claim they don’t know how many will be sent to them on that shipment. I have paid a mechanic on my own to try and clean up the wires and components but this didn’t fix it. What can I do about this?

Additional Notes:

I have had Abs alarm going off on my truck for 3 months. The dealerships claim there is a nationwide back order on the ABS pump motor control part to fix the problem . They have told me the first shipment is expected in Feb 2024. This is unacceptable. This is a safety feature that is faulty. Also , unacceptable. Please advise why this is not being addressed and I cannot afford to park my vehicle until February 2024 and even then they claim they don’t know how many will be sent to them on that shipment. I have paid a mechanic on my own to try and clean up the wires and components but this didn’t fix it. What can I do about this?

Manufacturer: RAM
Mfg Campaign: 11552466
Notice Date: Oct 29, 2023
Recall Date: Oct 29, 2023
Chrysler (fca Us, Llc)
Campaign: 11552297 Other
Oct 27, 2023
Defect Description:

SERVICE BRAKES, HYDRAULIC

Potential Consequences:

The contact owns a 2017 Ram 2500. The contact stated that while driving at an undisclosed speed, the ABS warning light and the traction control warning light intermittently illuminated. The vehicle was taken to the dealer where it was diagnosed that the hydraulic control unit had failed and needed to be replaced. The vehicle was repaired; however, the failure recurred. The vehicle was taken to an independent mechanic where it was diagnosed that the HCU had failed and needed to be replaced. The vehicle was not repaired. The manufacturer was notified of the failure and the contact was informed that he was responsible for parts and labor. The failure mileage was approximately 46,000.

Corrective Action:

The contact owns a 2017 Ram 2500. The contact stated that while driving at an undisclosed speed, the ABS warning light and the traction control warning light intermittently illuminated. The vehicle was taken to the dealer where it was diagnosed that the hydraulic control unit had failed and needed to be replaced. The vehicle was repaired; however, the failure recurred. The vehicle was taken to an independent mechanic where it was diagnosed that the HCU had failed and needed to be replaced. The vehicle was not repaired. The manufacturer was notified of the failure and the contact was informed that he was responsible for parts and labor. The failure mileage was approximately 46,000.

Additional Notes:

The contact owns a 2017 Ram 2500. The contact stated that while driving at an undisclosed speed, the ABS warning light and the traction control warning light intermittently illuminated. The vehicle was taken to the dealer where it was diagnosed that the hydraulic control unit had failed and needed to be replaced. The vehicle was repaired; however, the failure recurred. The vehicle was taken to an independent mechanic where it was diagnosed that the HCU had failed and needed to be replaced. The vehicle was not repaired. The manufacturer was notified of the failure and the contact was informed that he was responsible for parts and labor. The failure mileage was approximately 46,000.

Manufacturer: RAM
Mfg Campaign: 11552297
Notice Date: Oct 27, 2023
Recall Date: Oct 27, 2023
Chrysler (fca Us, Llc)
Campaign: 11552109 Other
Oct 26, 2023
Defect Description:

SERVICE BRAKES

Potential Consequences:

ABS System failure. I ha e been trying since 10/2022 to get repaired from several dealerships. None in Central Florida ha e been able to get the parts to fix.

Corrective Action:

ABS System failure. I ha e been trying since 10/2022 to get repaired from several dealerships. None in Central Florida ha e been able to get the parts to fix.

Additional Notes:

ABS System failure. I ha e been trying since 10/2022 to get repaired from several dealerships. None in Central Florida ha e been able to get the parts to fix.

Manufacturer: RAM
Mfg Campaign: 11552109
Notice Date: Oct 26, 2023
Recall Date: Oct 26, 2023
Chrysler (fca Us, Llc)
Campaign: 11551892 Other
Oct 25, 2023
Defect Description:

SERVICE BRAKES

Potential Consequences:

The Abs module and hydraulic control unit have been out on my truck for a year and a half. No abs, no cruise control, no back up camera and no 4wd. Ram has discontinued the parts with nothing to replace them.

Corrective Action:

The Abs module and hydraulic control unit have been out on my truck for a year and a half. No abs, no cruise control, no back up camera and no 4wd. Ram has discontinued the parts with nothing to replace them.

Additional Notes:

The Abs module and hydraulic control unit have been out on my truck for a year and a half. No abs, no cruise control, no back up camera and no 4wd. Ram has discontinued the parts with nothing to replace them.

Manufacturer: RAM
Mfg Campaign: 11551892
Notice Date: Oct 25, 2023
Recall Date: Oct 25, 2023
Chrysler (fca Us, Llc)
Campaign: 11551892 Other
Oct 25, 2023
Defect Description:

POWER TRAIN

Potential Consequences:

The Abs module and hydraulic control unit have been out on my truck for a year and a half. No abs, no cruise control, no back up camera and no 4wd. Ram has discontinued the parts with nothing to replace them.

Corrective Action:

The Abs module and hydraulic control unit have been out on my truck for a year and a half. No abs, no cruise control, no back up camera and no 4wd. Ram has discontinued the parts with nothing to replace them.

Additional Notes:

The Abs module and hydraulic control unit have been out on my truck for a year and a half. No abs, no cruise control, no back up camera and no 4wd. Ram has discontinued the parts with nothing to replace them.

Manufacturer: RAM
Mfg Campaign: 11551892
Notice Date: Oct 25, 2023
Recall Date: Oct 25, 2023
Chrysler (fca Us, Llc)
Campaign: 11551892 Other
Oct 25, 2023
Defect Description:

FORWARD COLLISION AVOIDANCE: ADAPTIVE CRUISE CONTROL

Potential Consequences:

The Abs module and hydraulic control unit have been out on my truck for a year and a half. No abs, no cruise control, no back up camera and no 4wd. Ram has discontinued the parts with nothing to replace them.

Corrective Action:

The Abs module and hydraulic control unit have been out on my truck for a year and a half. No abs, no cruise control, no back up camera and no 4wd. Ram has discontinued the parts with nothing to replace them.

Additional Notes:

The Abs module and hydraulic control unit have been out on my truck for a year and a half. No abs, no cruise control, no back up camera and no 4wd. Ram has discontinued the parts with nothing to replace them.

Manufacturer: RAM
Mfg Campaign: 11551892
Notice Date: Oct 25, 2023
Recall Date: Oct 25, 2023
Chrysler (fca Us, Llc)
Campaign: 11551406 Other
Oct 23, 2023
Defect Description:

SERVICE BRAKES

Potential Consequences:

ABS AND TRACTION CONTROL ALARMS GOES ON AND OFF. ONLY STARTED AFTER DODGE PERFORMED THE RECALL

Corrective Action:

ABS AND TRACTION CONTROL ALARMS GOES ON AND OFF. ONLY STARTED AFTER DODGE PERFORMED THE RECALL

Additional Notes:

ABS AND TRACTION CONTROL ALARMS GOES ON AND OFF. ONLY STARTED AFTER DODGE PERFORMED THE RECALL

Manufacturer: RAM
Mfg Campaign: 11551406
Notice Date: Oct 23, 2023
Recall Date: Oct 23, 2023
Chrysler (fca Us, Llc)
Campaign: 11550790 Other
Oct 19, 2023
Defect Description:

SERVICE BRAKES

Potential Consequences:

The service light for a electronic Brake System as well as the light for Electronic ABS system started blinking on and off numerous times. I called the dealer to make an appointment and had to wait 2 months to get it in for service. When I got it in for service they told me the issue. They said it will be covered under my extended warranty. However, the part is in Engineering hold and is not available for ordering untill February 22, 2024. I need my truck. Can't wait 5 months for it to be ordered and shipped. That is if they release for orders in the 21st. Now my truck is setting in the dealer back lot, unsafe to drive they have told me. This all started while driving. Fortunately I didn't have an accident or and incident before getting it to the dealership.

Corrective Action:

The service light for a electronic Brake System as well as the light for Electronic ABS system started blinking on and off numerous times. I called the dealer to make an appointment and had to wait 2 months to get it in for service. When I got it in for service they told me the issue. They said it will be covered under my extended warranty. However, the part is in Engineering hold and is not available for ordering untill February 22, 2024. I need my truck. Can't wait 5 months for it to be ordered and shipped. That is if they release for orders in the 21st. Now my truck is setting in the dealer back lot, unsafe to drive they have told me. This all started while driving. Fortunately I didn't have an accident or and incident before getting it to the dealership.

Additional Notes:

The service light for a electronic Brake System as well as the light for Electronic ABS system started blinking on and off numerous times. I called the dealer to make an appointment and had to wait 2 months to get it in for service. When I got it in for service they told me the issue. They said it will be covered under my extended warranty. However, the part is in Engineering hold and is not available for ordering untill February 22, 2024. I need my truck. Can't wait 5 months for it to be ordered and shipped. That is if they release for orders in the 21st. Now my truck is setting in the dealer back lot, unsafe to drive they have told me. This all started while driving. Fortunately I didn't have an accident or and incident before getting it to the dealership.

Manufacturer: RAM
Mfg Campaign: 11550790
Notice Date: Oct 19, 2023
Recall Date: Oct 19, 2023
Chrysler (fca Us, Llc)
Campaign: 11550790 Other
Oct 19, 2023
Defect Description:

ELECTRICAL SYSTEM

Potential Consequences:

The service light for a electronic Brake System as well as the light for Electronic ABS system started blinking on and off numerous times. I called the dealer to make an appointment and had to wait 2 months to get it in for service. When I got it in for service they told me the issue. They said it will be covered under my extended warranty. However, the part is in Engineering hold and is not available for ordering untill February 22, 2024. I need my truck. Can't wait 5 months for it to be ordered and shipped. That is if they release for orders in the 21st. Now my truck is setting in the dealer back lot, unsafe to drive they have told me. This all started while driving. Fortunately I didn't have an accident or and incident before getting it to the dealership.

Corrective Action:

The service light for a electronic Brake System as well as the light for Electronic ABS system started blinking on and off numerous times. I called the dealer to make an appointment and had to wait 2 months to get it in for service. When I got it in for service they told me the issue. They said it will be covered under my extended warranty. However, the part is in Engineering hold and is not available for ordering untill February 22, 2024. I need my truck. Can't wait 5 months for it to be ordered and shipped. That is if they release for orders in the 21st. Now my truck is setting in the dealer back lot, unsafe to drive they have told me. This all started while driving. Fortunately I didn't have an accident or and incident before getting it to the dealership.

Additional Notes:

The service light for a electronic Brake System as well as the light for Electronic ABS system started blinking on and off numerous times. I called the dealer to make an appointment and had to wait 2 months to get it in for service. When I got it in for service they told me the issue. They said it will be covered under my extended warranty. However, the part is in Engineering hold and is not available for ordering untill February 22, 2024. I need my truck. Can't wait 5 months for it to be ordered and shipped. That is if they release for orders in the 21st. Now my truck is setting in the dealer back lot, unsafe to drive they have told me. This all started while driving. Fortunately I didn't have an accident or and incident before getting it to the dealership.

Manufacturer: RAM
Mfg Campaign: 11550790
Notice Date: Oct 19, 2023
Recall Date: Oct 19, 2023

Need Legal Help?

Featured Attorneys
Barry Edzant

Edzant Price LLC

Valencia, CA • 36 yrs

Focus: Lemon Law, Personal Injury