Complaints & Recalls
Official Safety Recalls - Important!
16 RecallsThese are official manufacturer recalls ordered by NHTSA for safety defects. If you own this vehicle, contact your dealer immediately for free repairs.
Chrysler (fca Us, Llc)
Safety Issue:
Chrysler (FCA US, LLC) is recalling certain 2016-2019 Ram 3500, Ram 1500, 2016-2020 Ram 2500, and 2016 Ram 3500 Cab Chassis vehicles. The right and left side curtain air bag inflators may rupture due to a manufacturing defect.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153) or go to nhtsa.gov.
Mfg Campaign: 05C, 09C, 10C
Recall Date: Jan 16, 2025
Chrysler (fca Us, Llc)
Safety Issue:
Chrysler (FCA US, LLC) is recalling certain 2017-2018 Ram 2500 Pickup, Ram 3500 Pickup, 3500 Cab Chassis, 4500 and 5500 Cab Chassis vehicles. The hydraulic control unit (HCU) may fail, which can cause the anti-lock brake (ABS), electronic stability control (ESC), and traction control systems to fail.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153) or go to nhtsa.gov.
Mfg Campaign: C4B
Recall Date: Nov 27, 2024
Chrysler (fca Us Llc)
Safety Issue:
Chrysler (FCA US LLC) is recalling certain 2015-2017 Ram 1500, 2500 and 3500 pickup trucks equipped with an 8 foot bed and a power locking tailgate. Chrysler is also recalling all 2013-2014 and 2018 Ram 1500, 2500 and 3500 pickup trucks built before April 1, 2018 with a 6 or 8 foot bed and a power locking tailgate. On August 29, 2019 Chrysler expanded the recall to include an additional 693,128 model year 2013-2014 Ram 1500, 2500 and 3500 pickup trucks. The tailgate actuator limiter tab may fracture and cause the tailgate to unlatch and open while driving.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: V44
Recall Date: May 9, 2019
Chrysler (fca Us Llc)
Safety Issue:
Chrysler (FCA US LLC) is recalling certain 2013-2018 Ram 3500 and 2014-2018 Ram 3500 Chassis Cab and Ram 2500 vehicles. The outboard steering linkage jam nut may loosen, allowing one end of the drag link to separate.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: V06
Recall Date: Jan 25, 2019
Streetcar Orv Llc
Safety Issue:
Streetcar ORV LLC (Streetcar) is recalling certain American Expedition Vehicles (AEV) 3" Dualsport aftermarket suspension kits, part numbers N0436000 and N0436001, sold for installation on 2013-2018 RAM 2500 and 3500HD trucks. Improper installation and machining of the original equipment steering knuckle may weaken the joint between the steering drag link and knuckle.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Recall Date: Oct 16, 2018
Chrysler (fca Us Llc)
Safety Issue:
Chrysler (FCA US LLC) is recalling certain 2015-2017 RAM 1500, 2500, and 3500 pickup trucks equipped with a power locking tailgate and either a 5 foot, 7 inch or 6 foot, 4 inch bed. The tailgate actuator limiter tab may fracture and cause the tailgate to unlatch and open while driving.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: U74
Recall Date: Jul 27, 2018
Chrysler (fca Us Llc)
Safety Issue:
Chrysler (FCA US LLC) is recalling certain 2014-2018 Dodge Journey, Charger and Durango, RAM 2500, 3500, 3500 Cab Chassis (more than 10,000lb), 4500 Cab Chassis and 5500 Cab Chassis, Jeep Cherokee and Grand Cherokee and Chrysler 300, 2014-2019 RAM 1500, 2015-2018 Dodge Challenger, 2015-2017 Chrysler 200, 2016-2018 RAM 3500 Cab Chassis (less than 10,000 lb), 2017-2018 Chrysler Pacifica and 2018 Jeep Wrangler vehicles. These vehicles are being recalled to address a defect that could prevent the cruise control system from disengaging. If, when using cruise control, there is a short circuit within the vehicle's wiring, the driver may not be able to shut off the cruise control either by depressing the brake pedal or manually turning the system off once it has been engaged, resulting in either the vehicle maintaining its current speed or possibly accelerating.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: U49,U59-U65,U68,U73
Recall Date: May 17, 2018
Chrysler (fca Us Llc)
Safety Issue:
Chrysler (FCA US LLC) is recalling certain 2017-2018 RAM 1500, 2500, 3500, 3500 Cab Chassis, 4500 Cab Chassis, and 5500 Cab Chassis vehicles, all equipped with a column shifter. Pushing the brake pedal for prolonged periods when the vehicle is running and in PARK may cause the Brake Transmission Shift Interlock (BTSI) pin to stick in the open position. With the pin in the open position, the transmission can be shifted out of PARK into any gear without pushing the brake pedal or having the key in the ignition.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: U11
Recall Date: Feb 8, 2018
Chrysler (fca Us Llc)
Safety Issue:
Chrysler (FCA US LLC) is recalling various Dodge, Chrysler, and RAM vehicles equipped with Kidde Plastic-Handle or Push Button 'Pindicator' Fire Extinguishers. A list of the affected trailer models is available at: https://static.nhtsa.gov/odi/rcl/2017/RMISC-17V824-0103.pdf. These extinguishers may become clogged, preventing the extinguisher from discharging as expected or requiring excessive force to activate the extinguisher. Additionally, in certain models, the nozzle may detach from the valve assembly with enough force that it could cause injury and also render the product inoperable. For a full list of the affected fire extinguisher models visit: https://static.nhtsa.gov/odi/rcl/2017/RMISC-17E062-5427.pdf
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: T82
Recall Date: Dec 21, 2017
Chrysler (fca Us Llc)
Safety Issue:
Chrysler (FCA US LLC) is recalling certain 2016-2017 Ram 3500 Cab Chassis with a Gross Vehicle Weight Rating (GVWR) of less than 10,000 lbs, 2011-2017 Ram 3500, 4500 and 5500 Cab Chassis vehicles, 2009-2017 Ram 1500 and 2010-2017 Ram 2500 and 3500 pickup trucks, all equipped with a column shifter. Pushing the brake pedal for prolonged periods when the vehicle is running and in PARK may cause the Brake Transmission Shift Interlock (BTSI) pin to stick in the open position. With the pin in the open position, the transmission can be shifted out of PARK into any gear without pushing the brake pedal or having the key in the ignition.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: T79
Recall Date: Dec 20, 2017
Chrysler (fca Us Llc)
Safety Issue:
Chrysler (FCA US LLC) is recalling certain 2013-2017 RAM 2500, 3500, 3500 Cab Chassis, 4500 Cab Chassis, and 5500 Cab Chassis vehicles, equipped with Cummins 6.7L Turbo Diesel engines that have Concentric-brand water pumps without a vent hole. These water pumps may leak coolant.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: T51
Recall Date: Sep 12, 2017
Streetcar Orv Llc
Safety Issue:
Streetcar ORV LLC, dba American Expedition Vehicles (AEV) is recalling certain 2013-2017 RAM 2500 and 3500 heavy duty trucks, modified by AEV to be equipped with cast aluminum Katla 8.5" road wheels. The outer surface of the wheel may fracture, resulting in rapid air loss.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Recall Date: Aug 10, 2017
Consumer Complaints
873 ComplaintsChrysler (fca Us, Llc)
Defect Description:
SERVICE BRAKES
Potential Consequences:
Truck has ABS and Traction control lights kicking on and off intermittently. Cruise control will kick off if engaged and won’t re engage until the lights go back off. Concerned this is gonna be a major safety concern hauling a 10,000 lb trailer
Corrective Action:
Truck has ABS and Traction control lights kicking on and off intermittently. Cruise control will kick off if engaged and won’t re engage until the lights go back off. Concerned this is gonna be a major safety concern hauling a 10,000 lb trailer
Additional Notes:
Truck has ABS and Traction control lights kicking on and off intermittently. Cruise control will kick off if engaged and won’t re engage until the lights go back off. Concerned this is gonna be a major safety concern hauling a 10,000 lb trailer
Mfg Campaign: 11677476
Recall Date: Jul 31, 2025
Chrysler (fca Us, Llc)
Defect Description:
SERVICE BRAKES, HYDRAULIC
Potential Consequences:
The contact owns a 2017 Ram 2500. The contact received notification of NHTSA Campaign Number: 24V896000(SERVICE BRAKES, HYDRAULIC); however, the part to do the recall repair was unavailable. The local dealer was contacted and it was confirmed that the part was not available. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had experienced the failure causing the ABS and ESC warning lights to remain illuminated. The failure mileage was 85,000. The VIN tool confirms parts not available.
Corrective Action:
The contact owns a 2017 Ram 2500. The contact received notification of NHTSA Campaign Number: 24V896000(SERVICE BRAKES, HYDRAULIC); however, the part to do the recall repair was unavailable. The local dealer was contacted and it was confirmed that the part was not available. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had experienced the failure causing the ABS and ESC warning lights to remain illuminated. The failure mileage was 85,000. The VIN tool confirms parts not available.
Additional Notes:
The contact owns a 2017 Ram 2500. The contact received notification of NHTSA Campaign Number: 24V896000(SERVICE BRAKES, HYDRAULIC); however, the part to do the recall repair was unavailable. The local dealer was contacted and it was confirmed that the part was not available. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had experienced the failure causing the ABS and ESC warning lights to remain illuminated. The failure mileage was 85,000. The VIN tool confirms parts not available.
Mfg Campaign: 11677549
Recall Date: Jul 31, 2025
Chrysler (fca Us, Llc)
Defect Description:
SERVICE BRAKES, HYDRAULIC
Potential Consequences:
The contact owns a 2017 Ram 2500. The contact received notification of NHTSA Campaign Number: 24V896000 (Service Brakes, Hydraulic); however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The dealer was made aware of the issue and confirmed that parts were not yet available. The manufacturer was made aware of the issue and confirmed that parts were not yet available. The contact had not experienced a failure. VIN tool confirms parts not available.
Corrective Action:
The contact owns a 2017 Ram 2500. The contact received notification of NHTSA Campaign Number: 24V896000 (Service Brakes, Hydraulic); however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The dealer was made aware of the issue and confirmed that parts were not yet available. The manufacturer was made aware of the issue and confirmed that parts were not yet available. The contact had not experienced a failure. VIN tool confirms parts not available.
Additional Notes:
The contact owns a 2017 Ram 2500. The contact received notification of NHTSA Campaign Number: 24V896000 (Service Brakes, Hydraulic); however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The dealer was made aware of the issue and confirmed that parts were not yet available. The manufacturer was made aware of the issue and confirmed that parts were not yet available. The contact had not experienced a failure. VIN tool confirms parts not available.
Mfg Campaign: 11676805
Recall Date: Jul 28, 2025
Chrysler (fca Us, Llc)
Defect Description:
SERVICE BRAKES, HYDRAULIC
Potential Consequences:
The contact owns a 2017 Ram 2500. The contact received notification of NHTSA Campaign Number: 24V896000 (SERVICE BRAKES, HYDRAULIC); however, the part to do the recall repair was not yet available. The local dealer was contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.
Corrective Action:
The contact owns a 2017 Ram 2500. The contact received notification of NHTSA Campaign Number: 24V896000 (SERVICE BRAKES, HYDRAULIC); however, the part to do the recall repair was not yet available. The local dealer was contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.
Additional Notes:
The contact owns a 2017 Ram 2500. The contact received notification of NHTSA Campaign Number: 24V896000 (SERVICE BRAKES, HYDRAULIC); however, the part to do the recall repair was not yet available. The local dealer was contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.
Mfg Campaign: 11675462
Recall Date: Jul 22, 2025
Chrysler (fca Us, Llc)
Defect Description:
FUEL/PROPULSION SYSTEM
Potential Consequences:
The check engine light came on and I took the vehicle to the Ram service center. The tech said the turbo actuator caused the light to go on. He reset the computer and said to bring the vehicle back if it comes on again. About 1 month later it reappeared. The Ram service said the turbo charger actuator needed replacing (the complete turbocharger). They said the failure could result in a total loss of power or engine failure. I tow a 10,000 lb trailer and an engine failure on the road could result in an accident or injury due to no power from the engine. The part can be viewed for inspection.
Corrective Action:
The check engine light came on and I took the vehicle to the Ram service center. The tech said the turbo actuator caused the light to go on. He reset the computer and said to bring the vehicle back if it comes on again. About 1 month later it reappeared. The Ram service said the turbo charger actuator needed replacing (the complete turbocharger). They said the failure could result in a total loss of power or engine failure. I tow a 10,000 lb trailer and an engine failure on the road could result in an accident or injury due to no power from the engine. The part can be viewed for inspection.
Additional Notes:
The check engine light came on and I took the vehicle to the Ram service center. The tech said the turbo actuator caused the light to go on. He reset the computer and said to bring the vehicle back if it comes on again. About 1 month later it reappeared. The Ram service said the turbo charger actuator needed replacing (the complete turbocharger). They said the failure could result in a total loss of power or engine failure. I tow a 10,000 lb trailer and an engine failure on the road could result in an accident or injury due to no power from the engine. The part can be viewed for inspection.
Mfg Campaign: 11674080
Recall Date: Jul 16, 2025
Chrysler (fca Us, Llc)
Defect Description:
ELECTRICAL SYSTEM
Potential Consequences:
The check engine light came on and I took the vehicle to the Ram service center. The tech said the turbo actuator caused the light to go on. He reset the computer and said to bring the vehicle back if it comes on again. About 1 month later it reappeared. The Ram service said the turbo charger actuator needed replacing (the complete turbocharger). They said the failure could result in a total loss of power or engine failure. I tow a 10,000 lb trailer and an engine failure on the road could result in an accident or injury due to no power from the engine. The part can be viewed for inspection.
Corrective Action:
The check engine light came on and I took the vehicle to the Ram service center. The tech said the turbo actuator caused the light to go on. He reset the computer and said to bring the vehicle back if it comes on again. About 1 month later it reappeared. The Ram service said the turbo charger actuator needed replacing (the complete turbocharger). They said the failure could result in a total loss of power or engine failure. I tow a 10,000 lb trailer and an engine failure on the road could result in an accident or injury due to no power from the engine. The part can be viewed for inspection.
Additional Notes:
The check engine light came on and I took the vehicle to the Ram service center. The tech said the turbo actuator caused the light to go on. He reset the computer and said to bring the vehicle back if it comes on again. About 1 month later it reappeared. The Ram service said the turbo charger actuator needed replacing (the complete turbocharger). They said the failure could result in a total loss of power or engine failure. I tow a 10,000 lb trailer and an engine failure on the road could result in an accident or injury due to no power from the engine. The part can be viewed for inspection.
Mfg Campaign: 11674080
Recall Date: Jul 16, 2025
Chrysler (fca Us, Llc)
Defect Description:
SERVICE BRAKES, HYDRAULIC
Potential Consequences:
The contact owns a 2017 Ram 2500. The contact received notification of NHTSA Campaign Number: 24V896000 (SERVICE BRAKES, HYDRAULIC); however, the part to do the recall repair was not yet available. The local dealer was contacted, and it was confirmed that the part was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact stated that the ABS warning light illuminated, and the cruise control deactivated unintendedly. The failure mileage was 65,000. VIN tool confirms parts not available.
Corrective Action:
The contact owns a 2017 Ram 2500. The contact received notification of NHTSA Campaign Number: 24V896000 (SERVICE BRAKES, HYDRAULIC); however, the part to do the recall repair was not yet available. The local dealer was contacted, and it was confirmed that the part was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact stated that the ABS warning light illuminated, and the cruise control deactivated unintendedly. The failure mileage was 65,000. VIN tool confirms parts not available.
Additional Notes:
The contact owns a 2017 Ram 2500. The contact received notification of NHTSA Campaign Number: 24V896000 (SERVICE BRAKES, HYDRAULIC); however, the part to do the recall repair was not yet available. The local dealer was contacted, and it was confirmed that the part was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact stated that the ABS warning light illuminated, and the cruise control deactivated unintendedly. The failure mileage was 65,000. VIN tool confirms parts not available.
Mfg Campaign: 11673450
Recall Date: Jul 14, 2025
Chrysler (fca Us, Llc)
Defect Description:
SERVICE BRAKES, HYDRAULIC
Potential Consequences:
The contact owns a 2017 Ram 2500. The contact received notification of NHTSA Campaign Number: 24V896000 (Service Brakes, Hydraulic); however, the part to do the recall repair was not yet available. The contact stated that the ABS and the traction control warning lights were illuminated, and an alarm had sounded. Additionally, the message "Service Brakes Soon" was displayed. The local dealer was contacted; however, the vehicle was not diagnosed or repaired. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the failure. The failure mileage was approximately 30,000. VIN tool confirms parts not available.
Corrective Action:
The contact owns a 2017 Ram 2500. The contact received notification of NHTSA Campaign Number: 24V896000 (Service Brakes, Hydraulic); however, the part to do the recall repair was not yet available. The contact stated that the ABS and the traction control warning lights were illuminated, and an alarm had sounded. Additionally, the message "Service Brakes Soon" was displayed. The local dealer was contacted; however, the vehicle was not diagnosed or repaired. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the failure. The failure mileage was approximately 30,000. VIN tool confirms parts not available.
Additional Notes:
The contact owns a 2017 Ram 2500. The contact received notification of NHTSA Campaign Number: 24V896000 (Service Brakes, Hydraulic); however, the part to do the recall repair was not yet available. The contact stated that the ABS and the traction control warning lights were illuminated, and an alarm had sounded. Additionally, the message "Service Brakes Soon" was displayed. The local dealer was contacted; however, the vehicle was not diagnosed or repaired. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the failure. The failure mileage was approximately 30,000. VIN tool confirms parts not available.
Mfg Campaign: 11671551
Recall Date: Jul 7, 2025
Chrysler (fca Us, Llc)
Defect Description:
SERVICE BRAKES
Potential Consequences:
I was notified about a recall (NHTSA 24V-896) with the HCU being susceptible to failure around 1-15-2025. They have yet to fix the problem. They claim they are still working on a fix. I had the original replaced at 7336 miles and now the second unit is sending "check ABS system" lights. It has been 6 months of "chimes and warning lights" and they still claim they do not have a fix yet. Are they even trying to fix the problem or trying to figure out a way to get out of doing it. I would like to NHTSA to look into this matter and urge RAM to fix their manufacturing problem.
Corrective Action:
I was notified about a recall (NHTSA 24V-896) with the HCU being susceptible to failure around 1-15-2025. They have yet to fix the problem. They claim they are still working on a fix. I had the original replaced at 7336 miles and now the second unit is sending "check ABS system" lights. It has been 6 months of "chimes and warning lights" and they still claim they do not have a fix yet. Are they even trying to fix the problem or trying to figure out a way to get out of doing it. I would like to NHTSA to look into this matter and urge RAM to fix their manufacturing problem.
Additional Notes:
I was notified about a recall (NHTSA 24V-896) with the HCU being susceptible to failure around 1-15-2025. They have yet to fix the problem. They claim they are still working on a fix. I had the original replaced at 7336 miles and now the second unit is sending "check ABS system" lights. It has been 6 months of "chimes and warning lights" and they still claim they do not have a fix yet. Are they even trying to fix the problem or trying to figure out a way to get out of doing it. I would like to NHTSA to look into this matter and urge RAM to fix their manufacturing problem.
Mfg Campaign: 11668638
Recall Date: Jun 23, 2025
Chrysler (fca Us, Llc)
Defect Description:
SERVICE BRAKES, HYDRAULIC
Potential Consequences:
The contact owns a 2017 Ram 2500. The contact received notification of NHTSA Campaign Number: 24V896000 (SERVICE BRAKES, HYDRAULIC); however, the part to do the recall repair was unavailable. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.
Corrective Action:
The contact owns a 2017 Ram 2500. The contact received notification of NHTSA Campaign Number: 24V896000 (SERVICE BRAKES, HYDRAULIC); however, the part to do the recall repair was unavailable. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.
Additional Notes:
The contact owns a 2017 Ram 2500. The contact received notification of NHTSA Campaign Number: 24V896000 (SERVICE BRAKES, HYDRAULIC); however, the part to do the recall repair was unavailable. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.
Mfg Campaign: 11668694
Recall Date: Jun 23, 2025
Chrysler (fca Us, Llc)
Defect Description:
SERVICE BRAKES
Potential Consequences:
When I have gone to slow down and try to stop, the vehicle has slide forward a fee times. I thought it was a little weird, but didn't think to much of it. After a while, my transmission started acting up as well. I will be driving down the road about 50-60mph and it will shift to 4th gear and not come out of 4th gear until stopped and shut off and restarted. I recently heard about the recall when I took my truck to the dealership that is close to where I am located at the moment. I decided to research about the recall and what could happen if that part fails. It showed me that if the recalled part fails, it will cause all the problems that is going on with my truck. I am a full-time rv'er and trailer the country pulling an rv everywhere I go. I am stuck where I am until my truck can be fixed of these problems. This is a major setback and a major financial burden to have to stay where I am until it is fixed. I am near Thomson, GA where I am waiting to have my vehicle fixed.
Corrective Action:
When I have gone to slow down and try to stop, the vehicle has slide forward a fee times. I thought it was a little weird, but didn't think to much of it. After a while, my transmission started acting up as well. I will be driving down the road about 50-60mph and it will shift to 4th gear and not come out of 4th gear until stopped and shut off and restarted. I recently heard about the recall when I took my truck to the dealership that is close to where I am located at the moment. I decided to research about the recall and what could happen if that part fails. It showed me that if the recalled part fails, it will cause all the problems that is going on with my truck. I am a full-time rv'er and trailer the country pulling an rv everywhere I go. I am stuck where I am until my truck can be fixed of these problems. This is a major setback and a major financial burden to have to stay where I am until it is fixed. I am near Thomson, GA where I am waiting to have my vehicle fixed.
Additional Notes:
When I have gone to slow down and try to stop, the vehicle has slide forward a fee times. I thought it was a little weird, but didn't think to much of it. After a while, my transmission started acting up as well. I will be driving down the road about 50-60mph and it will shift to 4th gear and not come out of 4th gear until stopped and shut off and restarted. I recently heard about the recall when I took my truck to the dealership that is close to where I am located at the moment. I decided to research about the recall and what could happen if that part fails. It showed me that if the recalled part fails, it will cause all the problems that is going on with my truck. I am a full-time rv'er and trailer the country pulling an rv everywhere I go. I am stuck where I am until my truck can be fixed of these problems. This is a major setback and a major financial burden to have to stay where I am until it is fixed. I am near Thomson, GA where I am waiting to have my vehicle fixed.
Mfg Campaign: 11668302
Recall Date: Jun 21, 2025
Chrysler (fca Us, Llc)
Defect Description:
ENGINE
Potential Consequences:
When I have gone to slow down and try to stop, the vehicle has slide forward a fee times. I thought it was a little weird, but didn't think to much of it. After a while, my transmission started acting up as well. I will be driving down the road about 50-60mph and it will shift to 4th gear and not come out of 4th gear until stopped and shut off and restarted. I recently heard about the recall when I took my truck to the dealership that is close to where I am located at the moment. I decided to research about the recall and what could happen if that part fails. It showed me that if the recalled part fails, it will cause all the problems that is going on with my truck. I am a full-time rv'er and trailer the country pulling an rv everywhere I go. I am stuck where I am until my truck can be fixed of these problems. This is a major setback and a major financial burden to have to stay where I am until it is fixed. I am near Thomson, GA where I am waiting to have my vehicle fixed.
Corrective Action:
When I have gone to slow down and try to stop, the vehicle has slide forward a fee times. I thought it was a little weird, but didn't think to much of it. After a while, my transmission started acting up as well. I will be driving down the road about 50-60mph and it will shift to 4th gear and not come out of 4th gear until stopped and shut off and restarted. I recently heard about the recall when I took my truck to the dealership that is close to where I am located at the moment. I decided to research about the recall and what could happen if that part fails. It showed me that if the recalled part fails, it will cause all the problems that is going on with my truck. I am a full-time rv'er and trailer the country pulling an rv everywhere I go. I am stuck where I am until my truck can be fixed of these problems. This is a major setback and a major financial burden to have to stay where I am until it is fixed. I am near Thomson, GA where I am waiting to have my vehicle fixed.
Additional Notes:
When I have gone to slow down and try to stop, the vehicle has slide forward a fee times. I thought it was a little weird, but didn't think to much of it. After a while, my transmission started acting up as well. I will be driving down the road about 50-60mph and it will shift to 4th gear and not come out of 4th gear until stopped and shut off and restarted. I recently heard about the recall when I took my truck to the dealership that is close to where I am located at the moment. I decided to research about the recall and what could happen if that part fails. It showed me that if the recalled part fails, it will cause all the problems that is going on with my truck. I am a full-time rv'er and trailer the country pulling an rv everywhere I go. I am stuck where I am until my truck can be fixed of these problems. This is a major setback and a major financial burden to have to stay where I am until it is fixed. I am near Thomson, GA where I am waiting to have my vehicle fixed.
Mfg Campaign: 11668302
Recall Date: Jun 21, 2025
Chrysler (fca Us, Llc)
Defect Description:
STEERING
Potential Consequences:
When I have gone to slow down and try to stop, the vehicle has slide forward a fee times. I thought it was a little weird, but didn't think to much of it. After a while, my transmission started acting up as well. I will be driving down the road about 50-60mph and it will shift to 4th gear and not come out of 4th gear until stopped and shut off and restarted. I recently heard about the recall when I took my truck to the dealership that is close to where I am located at the moment. I decided to research about the recall and what could happen if that part fails. It showed me that if the recalled part fails, it will cause all the problems that is going on with my truck. I am a full-time rv'er and trailer the country pulling an rv everywhere I go. I am stuck where I am until my truck can be fixed of these problems. This is a major setback and a major financial burden to have to stay where I am until it is fixed. I am near Thomson, GA where I am waiting to have my vehicle fixed.
Corrective Action:
When I have gone to slow down and try to stop, the vehicle has slide forward a fee times. I thought it was a little weird, but didn't think to much of it. After a while, my transmission started acting up as well. I will be driving down the road about 50-60mph and it will shift to 4th gear and not come out of 4th gear until stopped and shut off and restarted. I recently heard about the recall when I took my truck to the dealership that is close to where I am located at the moment. I decided to research about the recall and what could happen if that part fails. It showed me that if the recalled part fails, it will cause all the problems that is going on with my truck. I am a full-time rv'er and trailer the country pulling an rv everywhere I go. I am stuck where I am until my truck can be fixed of these problems. This is a major setback and a major financial burden to have to stay where I am until it is fixed. I am near Thomson, GA where I am waiting to have my vehicle fixed.
Additional Notes:
When I have gone to slow down and try to stop, the vehicle has slide forward a fee times. I thought it was a little weird, but didn't think to much of it. After a while, my transmission started acting up as well. I will be driving down the road about 50-60mph and it will shift to 4th gear and not come out of 4th gear until stopped and shut off and restarted. I recently heard about the recall when I took my truck to the dealership that is close to where I am located at the moment. I decided to research about the recall and what could happen if that part fails. It showed me that if the recalled part fails, it will cause all the problems that is going on with my truck. I am a full-time rv'er and trailer the country pulling an rv everywhere I go. I am stuck where I am until my truck can be fixed of these problems. This is a major setback and a major financial burden to have to stay where I am until it is fixed. I am near Thomson, GA where I am waiting to have my vehicle fixed.
Mfg Campaign: 11668302
Recall Date: Jun 21, 2025
Chrysler (fca Us, Llc)
Defect Description:
SERVICE BRAKES, HYDRAULIC
Potential Consequences:
The contact owns a 2017 Ram 2500. The contact received notification of NHTSA Campaign Number: 24V896000 (Service Brakes, Hydraulic); however, the part to do the recall repair was unavailable. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.
Corrective Action:
The contact owns a 2017 Ram 2500. The contact received notification of NHTSA Campaign Number: 24V896000 (Service Brakes, Hydraulic); however, the part to do the recall repair was unavailable. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.
Additional Notes:
The contact owns a 2017 Ram 2500. The contact received notification of NHTSA Campaign Number: 24V896000 (Service Brakes, Hydraulic); however, the part to do the recall repair was unavailable. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.
Mfg Campaign: 11668181
Recall Date: Jun 20, 2025
Chrysler (fca Us, Llc)
Defect Description:
SERVICE BRAKES, HYDRAULIC
Potential Consequences:
The contact owns a 2017 Ram 2500. The contact received notification of NHTSA Campaign Number: 24V896000 (SERVICE BRAKES, HYDRAULIC); however, the part to do the recall repair was not yet available. The contact stated that while driving at undisclosed speeds, the ABS warning light, traction, and other unknown warning lights illuminated. The local dealer was contacted. The vehicle was not repaired. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The failure mileage was unknown. VIN tool confirms parts not available.
Corrective Action:
The contact owns a 2017 Ram 2500. The contact received notification of NHTSA Campaign Number: 24V896000 (SERVICE BRAKES, HYDRAULIC); however, the part to do the recall repair was not yet available. The contact stated that while driving at undisclosed speeds, the ABS warning light, traction, and other unknown warning lights illuminated. The local dealer was contacted. The vehicle was not repaired. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The failure mileage was unknown. VIN tool confirms parts not available.
Additional Notes:
The contact owns a 2017 Ram 2500. The contact received notification of NHTSA Campaign Number: 24V896000 (SERVICE BRAKES, HYDRAULIC); however, the part to do the recall repair was not yet available. The contact stated that while driving at undisclosed speeds, the ABS warning light, traction, and other unknown warning lights illuminated. The local dealer was contacted. The vehicle was not repaired. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The failure mileage was unknown. VIN tool confirms parts not available.
Mfg Campaign: 11666780
Recall Date: Jun 13, 2025
Chrysler (fca Us, Llc)
Defect Description:
SERVICE BRAKES, HYDRAULIC
Potential Consequences:
The contact’s grandson owns a 2017 Ram 2500. The contact stated that while his grandson was operating the vehicle, the rear brake lights unintendedly remained illuminated. Additionally, while depressing the brake pedal, the braking system malfunctioned and the brake pads failed to release, causing the vehicle to drive at a reduced speed. The vehicle was taken to the local mechanic who diagnosed that the hydraulic control unit (HCU) was faulty and needed to be replaced. The vehicle was not repaired. The vehicle was later towed to the local dealer. The manufacturer was notified of the failure, but no assistance was offered. The contact was informed that the VIN was not included in NHTSA Campaign Number: 24V896000 (SERVICE BRAKES, HYDRAULIC). The contact stated that the vehicle had experienced the failure listed in the recall. The failure mileage was 180,000.
Corrective Action:
The contact’s grandson owns a 2017 Ram 2500. The contact stated that while his grandson was operating the vehicle, the rear brake lights unintendedly remained illuminated. Additionally, while depressing the brake pedal, the braking system malfunctioned and the brake pads failed to release, causing the vehicle to drive at a reduced speed. The vehicle was taken to the local mechanic who diagnosed that the hydraulic control unit (HCU) was faulty and needed to be replaced. The vehicle was not repaired. The vehicle was later towed to the local dealer. The manufacturer was notified of the failure, but no assistance was offered. The contact was informed that the VIN was not included in NHTSA Campaign Number: 24V896000 (SERVICE BRAKES, HYDRAULIC). The contact stated that the vehicle had experienced the failure listed in the recall. The failure mileage was 180,000.
Additional Notes:
The contact’s grandson owns a 2017 Ram 2500. The contact stated that while his grandson was operating the vehicle, the rear brake lights unintendedly remained illuminated. Additionally, while depressing the brake pedal, the braking system malfunctioned and the brake pads failed to release, causing the vehicle to drive at a reduced speed. The vehicle was taken to the local mechanic who diagnosed that the hydraulic control unit (HCU) was faulty and needed to be replaced. The vehicle was not repaired. The vehicle was later towed to the local dealer. The manufacturer was notified of the failure, but no assistance was offered. The contact was informed that the VIN was not included in NHTSA Campaign Number: 24V896000 (SERVICE BRAKES, HYDRAULIC). The contact stated that the vehicle had experienced the failure listed in the recall. The failure mileage was 180,000.
Mfg Campaign: 11666010
Recall Date: Jun 10, 2025
Chrysler (fca Us, Llc)
Defect Description:
POWER TRAIN
Potential Consequences:
The contact owns a 2017 Ram 2500. The contact stated while the vehicle was parked and turned off on a slight incline with the keys outside of the vehicle, while the contact’s grandson was seated in the front seat, the contact’s grandson was able to move the gear shifter out of park(P), and the vehicle started rolling backwards. The contact's daughter who was putting a baby in the car seat in the rear seat, jumped to the front seat, depressed the brake pedal, and shifted to park(P) and the vehicle stopped rolling. The dealer and the manufacturer were not notified of the failure. The vehicle was not diagnosed or repaired. The contact stated that the vehicle was previously repaired under an unknown related recall. The failure mileage was approximately 164,000.
Corrective Action:
The contact owns a 2017 Ram 2500. The contact stated while the vehicle was parked and turned off on a slight incline with the keys outside of the vehicle, while the contact’s grandson was seated in the front seat, the contact’s grandson was able to move the gear shifter out of park(P), and the vehicle started rolling backwards. The contact's daughter who was putting a baby in the car seat in the rear seat, jumped to the front seat, depressed the brake pedal, and shifted to park(P) and the vehicle stopped rolling. The dealer and the manufacturer were not notified of the failure. The vehicle was not diagnosed or repaired. The contact stated that the vehicle was previously repaired under an unknown related recall. The failure mileage was approximately 164,000.
Additional Notes:
The contact owns a 2017 Ram 2500. The contact stated while the vehicle was parked and turned off on a slight incline with the keys outside of the vehicle, while the contact’s grandson was seated in the front seat, the contact’s grandson was able to move the gear shifter out of park(P), and the vehicle started rolling backwards. The contact's daughter who was putting a baby in the car seat in the rear seat, jumped to the front seat, depressed the brake pedal, and shifted to park(P) and the vehicle stopped rolling. The dealer and the manufacturer were not notified of the failure. The vehicle was not diagnosed or repaired. The contact stated that the vehicle was previously repaired under an unknown related recall. The failure mileage was approximately 164,000.
Mfg Campaign: 11663175
Recall Date: May 27, 2025
Chrysler (fca Us, Llc)
Defect Description:
SERVICE BRAKES, HYDRAULIC
Potential Consequences:
The contact owns a 2017 Ram 2500. The contact received notification of NHTSA Campaign Number: 24V896000 (Service Brakes, Hydraulic); however, the part to do the recall repair was not yet available. The local dealer was contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.
Corrective Action:
The contact owns a 2017 Ram 2500. The contact received notification of NHTSA Campaign Number: 24V896000 (Service Brakes, Hydraulic); however, the part to do the recall repair was not yet available. The local dealer was contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.
Additional Notes:
The contact owns a 2017 Ram 2500. The contact received notification of NHTSA Campaign Number: 24V896000 (Service Brakes, Hydraulic); however, the part to do the recall repair was not yet available. The local dealer was contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.
Mfg Campaign: 11662592
Recall Date: May 22, 2025
Chrysler (fca Us, Llc)
Defect Description:
SERVICE BRAKES, HYDRAULIC
Potential Consequences:
The contact owns a 2017 Ram 2500. The contact received notification of NHTSA Campaign Number: 24V896000 (Service Brakes, Hydraulic); however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The dealer was made aware of the issue and confirmed that parts were not yet available. The manufacturer was made aware of the issue and confirmed that parts were not yet available. The contact had not experienced a failure. VIN tool confirms parts not available.
Corrective Action:
The contact owns a 2017 Ram 2500. The contact received notification of NHTSA Campaign Number: 24V896000 (Service Brakes, Hydraulic); however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The dealer was made aware of the issue and confirmed that parts were not yet available. The manufacturer was made aware of the issue and confirmed that parts were not yet available. The contact had not experienced a failure. VIN tool confirms parts not available.
Additional Notes:
The contact owns a 2017 Ram 2500. The contact received notification of NHTSA Campaign Number: 24V896000 (Service Brakes, Hydraulic); however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The dealer was made aware of the issue and confirmed that parts were not yet available. The manufacturer was made aware of the issue and confirmed that parts were not yet available. The contact had not experienced a failure. VIN tool confirms parts not available.
Mfg Campaign: 11660710
Recall Date: May 13, 2025
Chrysler (fca Us, Llc)
Defect Description:
SERVICE BRAKES, HYDRAULIC
Potential Consequences:
The contact owns a 2017 Ram 2500. The contact received notification of NHTSA Campaign Number: 24V896000 (Service Brakes, Hydraulic) however, the part to do the recall repair was unavailable. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.
Corrective Action:
The contact owns a 2017 Ram 2500. The contact received notification of NHTSA Campaign Number: 24V896000 (Service Brakes, Hydraulic) however, the part to do the recall repair was unavailable. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.
Additional Notes:
The contact owns a 2017 Ram 2500. The contact received notification of NHTSA Campaign Number: 24V896000 (Service Brakes, Hydraulic) however, the part to do the recall repair was unavailable. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.
Mfg Campaign: 11660714
Recall Date: May 13, 2025
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