Complaints & Recalls
Official Safety Recalls - Important!
16 RecallsThese are official manufacturer recalls ordered by NHTSA for safety defects. If you own this vehicle, contact your dealer immediately for free repairs.
Chrysler (fca Us, Llc)
Safety Issue:
Chrysler (FCA US, LLC) is recalling certain 2016-2019 Ram 3500, Ram 1500, 2016-2020 Ram 2500, and 2016 Ram 3500 Cab Chassis vehicles. The right and left side curtain air bag inflators may rupture due to a manufacturing defect.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153) or go to nhtsa.gov.
Mfg Campaign: 05C, 09C, 10C
Recall Date: Jan 16, 2025
Chrysler (fca Us, Llc)
Safety Issue:
Chrysler (FCA US, LLC) is recalling certain 2017-2018 Ram 2500 Pickup, Ram 3500 Pickup, 3500 Cab Chassis, 4500 and 5500 Cab Chassis vehicles. The hydraulic control unit (HCU) may fail, which can cause the anti-lock brake (ABS), electronic stability control (ESC), and traction control systems to fail.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153) or go to nhtsa.gov.
Mfg Campaign: C4B
Recall Date: Nov 27, 2024
Chrysler (fca Us Llc)
Safety Issue:
Chrysler (FCA US LLC) is recalling certain 2015-2017 Ram 1500, 2500 and 3500 pickup trucks equipped with an 8 foot bed and a power locking tailgate. Chrysler is also recalling all 2013-2014 and 2018 Ram 1500, 2500 and 3500 pickup trucks built before April 1, 2018 with a 6 or 8 foot bed and a power locking tailgate. On August 29, 2019 Chrysler expanded the recall to include an additional 693,128 model year 2013-2014 Ram 1500, 2500 and 3500 pickup trucks. The tailgate actuator limiter tab may fracture and cause the tailgate to unlatch and open while driving.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: V44
Recall Date: May 9, 2019
Chrysler (fca Us Llc)
Safety Issue:
Chrysler (FCA US LLC) is recalling certain 2013-2018 Ram 3500 and 2014-2018 Ram 3500 Chassis Cab and Ram 2500 vehicles. The outboard steering linkage jam nut may loosen, allowing one end of the drag link to separate.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: V06
Recall Date: Jan 25, 2019
Streetcar Orv Llc
Safety Issue:
Streetcar ORV LLC (Streetcar) is recalling certain American Expedition Vehicles (AEV) 3" Dualsport aftermarket suspension kits, part numbers N0436000 and N0436001, sold for installation on 2013-2018 RAM 2500 and 3500HD trucks. Improper installation and machining of the original equipment steering knuckle may weaken the joint between the steering drag link and knuckle.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Recall Date: Oct 16, 2018
Chrysler (fca Us Llc)
Safety Issue:
Chrysler (FCA US LLC) is recalling certain 2015-2017 RAM 1500, 2500, and 3500 pickup trucks equipped with a power locking tailgate and either a 5 foot, 7 inch or 6 foot, 4 inch bed. The tailgate actuator limiter tab may fracture and cause the tailgate to unlatch and open while driving.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: U74
Recall Date: Jul 27, 2018
Chrysler (fca Us Llc)
Safety Issue:
Chrysler (FCA US LLC) is recalling certain 2014-2018 Dodge Journey, Charger and Durango, RAM 2500, 3500, 3500 Cab Chassis (more than 10,000lb), 4500 Cab Chassis and 5500 Cab Chassis, Jeep Cherokee and Grand Cherokee and Chrysler 300, 2014-2019 RAM 1500, 2015-2018 Dodge Challenger, 2015-2017 Chrysler 200, 2016-2018 RAM 3500 Cab Chassis (less than 10,000 lb), 2017-2018 Chrysler Pacifica and 2018 Jeep Wrangler vehicles. These vehicles are being recalled to address a defect that could prevent the cruise control system from disengaging. If, when using cruise control, there is a short circuit within the vehicle's wiring, the driver may not be able to shut off the cruise control either by depressing the brake pedal or manually turning the system off once it has been engaged, resulting in either the vehicle maintaining its current speed or possibly accelerating.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: U49,U59-U65,U68,U73
Recall Date: May 17, 2018
Chrysler (fca Us Llc)
Safety Issue:
Chrysler (FCA US LLC) is recalling certain 2017-2018 RAM 1500, 2500, 3500, 3500 Cab Chassis, 4500 Cab Chassis, and 5500 Cab Chassis vehicles, all equipped with a column shifter. Pushing the brake pedal for prolonged periods when the vehicle is running and in PARK may cause the Brake Transmission Shift Interlock (BTSI) pin to stick in the open position. With the pin in the open position, the transmission can be shifted out of PARK into any gear without pushing the brake pedal or having the key in the ignition.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: U11
Recall Date: Feb 8, 2018
Chrysler (fca Us Llc)
Safety Issue:
Chrysler (FCA US LLC) is recalling various Dodge, Chrysler, and RAM vehicles equipped with Kidde Plastic-Handle or Push Button 'Pindicator' Fire Extinguishers. A list of the affected trailer models is available at: https://static.nhtsa.gov/odi/rcl/2017/RMISC-17V824-0103.pdf. These extinguishers may become clogged, preventing the extinguisher from discharging as expected or requiring excessive force to activate the extinguisher. Additionally, in certain models, the nozzle may detach from the valve assembly with enough force that it could cause injury and also render the product inoperable. For a full list of the affected fire extinguisher models visit: https://static.nhtsa.gov/odi/rcl/2017/RMISC-17E062-5427.pdf
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: T82
Recall Date: Dec 21, 2017
Chrysler (fca Us Llc)
Safety Issue:
Chrysler (FCA US LLC) is recalling certain 2016-2017 Ram 3500 Cab Chassis with a Gross Vehicle Weight Rating (GVWR) of less than 10,000 lbs, 2011-2017 Ram 3500, 4500 and 5500 Cab Chassis vehicles, 2009-2017 Ram 1500 and 2010-2017 Ram 2500 and 3500 pickup trucks, all equipped with a column shifter. Pushing the brake pedal for prolonged periods when the vehicle is running and in PARK may cause the Brake Transmission Shift Interlock (BTSI) pin to stick in the open position. With the pin in the open position, the transmission can be shifted out of PARK into any gear without pushing the brake pedal or having the key in the ignition.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: T79
Recall Date: Dec 20, 2017
Chrysler (fca Us Llc)
Safety Issue:
Chrysler (FCA US LLC) is recalling certain 2013-2017 RAM 2500, 3500, 3500 Cab Chassis, 4500 Cab Chassis, and 5500 Cab Chassis vehicles, equipped with Cummins 6.7L Turbo Diesel engines that have Concentric-brand water pumps without a vent hole. These water pumps may leak coolant.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: T51
Recall Date: Sep 12, 2017
Streetcar Orv Llc
Safety Issue:
Streetcar ORV LLC, dba American Expedition Vehicles (AEV) is recalling certain 2013-2017 RAM 2500 and 3500 heavy duty trucks, modified by AEV to be equipped with cast aluminum Katla 8.5" road wheels. The outer surface of the wheel may fracture, resulting in rapid air loss.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Recall Date: Aug 10, 2017
Consumer Complaints
873 ComplaintsChrysler (fca Us, Llc)
Defect Description:
SERVICE BRAKES, HYDRAULIC
Potential Consequences:
The contact owns a 2017 Ram 2500. The contact received notification of NHTSA Campaign Number: 24V896000 (Service Brakes, Hydraulic); however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The dealer was made aware of the issue and confirmed that parts were not yet available. The manufacturer was made aware of the issue and confirmed that parts were not yet available. The contact had not experienced a failure. VIN tool confirms parts not available.
Corrective Action:
The contact owns a 2017 Ram 2500. The contact received notification of NHTSA Campaign Number: 24V896000 (Service Brakes, Hydraulic); however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The dealer was made aware of the issue and confirmed that parts were not yet available. The manufacturer was made aware of the issue and confirmed that parts were not yet available. The contact had not experienced a failure. VIN tool confirms parts not available.
Additional Notes:
The contact owns a 2017 Ram 2500. The contact received notification of NHTSA Campaign Number: 24V896000 (Service Brakes, Hydraulic); however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The dealer was made aware of the issue and confirmed that parts were not yet available. The manufacturer was made aware of the issue and confirmed that parts were not yet available. The contact had not experienced a failure. VIN tool confirms parts not available.
Mfg Campaign: 11660527
Recall Date: May 12, 2025
Chrysler (fca Us, Llc)
Defect Description:
SERVICE BRAKES, HYDRAULIC
Potential Consequences:
The contact owns a 2017 Ram 2500. The contact received notification of NHTSA Campaign Number: 24V896000 (Service Brakes, Hydraulic); however, the part to do the recall repair was unavailable. The dealer was contacted and confirmed that parts were not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the failure and informed the contact that a second notice would be mailed when parts became available. The contact had not experienced a failure. VIN tool confirms parts not available.
Corrective Action:
The contact owns a 2017 Ram 2500. The contact received notification of NHTSA Campaign Number: 24V896000 (Service Brakes, Hydraulic); however, the part to do the recall repair was unavailable. The dealer was contacted and confirmed that parts were not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the failure and informed the contact that a second notice would be mailed when parts became available. The contact had not experienced a failure. VIN tool confirms parts not available.
Additional Notes:
The contact owns a 2017 Ram 2500. The contact received notification of NHTSA Campaign Number: 24V896000 (Service Brakes, Hydraulic); however, the part to do the recall repair was unavailable. The dealer was contacted and confirmed that parts were not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the failure and informed the contact that a second notice would be mailed when parts became available. The contact had not experienced a failure. VIN tool confirms parts not available.
Mfg Campaign: 11659529
Recall Date: May 7, 2025
Chrysler (fca Us, Llc)
Defect Description:
SERVICE BRAKES, HYDRAULIC
Potential Consequences:
The contact owns a 2017 Ram 2500. The contact received notification of NHTSA Campaign Number: 24V896000 (SERVICE BRAKES, HYDRAULIC); however, the part to do the recall repair was not yet available. The local dealer was contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact stated that the ABS warning light remained illuminated, and the vehicle was taken to a local dealer to be diagnosed and the contact was informed that the HECU was faulty and needed to be replaced. The vehicle was repaired; however, the contact stated that the ABS warning light had returned and remained illuminated. The approximate failure mileage was 62,421. VIN tool confirms parts not available.
Corrective Action:
The contact owns a 2017 Ram 2500. The contact received notification of NHTSA Campaign Number: 24V896000 (SERVICE BRAKES, HYDRAULIC); however, the part to do the recall repair was not yet available. The local dealer was contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact stated that the ABS warning light remained illuminated, and the vehicle was taken to a local dealer to be diagnosed and the contact was informed that the HECU was faulty and needed to be replaced. The vehicle was repaired; however, the contact stated that the ABS warning light had returned and remained illuminated. The approximate failure mileage was 62,421. VIN tool confirms parts not available.
Additional Notes:
The contact owns a 2017 Ram 2500. The contact received notification of NHTSA Campaign Number: 24V896000 (SERVICE BRAKES, HYDRAULIC); however, the part to do the recall repair was not yet available. The local dealer was contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact stated that the ABS warning light remained illuminated, and the vehicle was taken to a local dealer to be diagnosed and the contact was informed that the HECU was faulty and needed to be replaced. The vehicle was repaired; however, the contact stated that the ABS warning light had returned and remained illuminated. The approximate failure mileage was 62,421. VIN tool confirms parts not available.
Mfg Campaign: 11659212
Recall Date: May 6, 2025
Chrysler (fca Us, Llc)
Defect Description:
ENGINE
Potential Consequences:
I got a p2609 code when the check engine light came on. After researching the code it has been determined it is the bolt holding the grid heater in place has deteriorated and now my engine needs to be dismantled to repair the problem. These repairs are roughly $3000.00. Ram has been aware of this problem in their vehicles since 2007 models and it is still a problem they are not being held responsible for.
Corrective Action:
I got a p2609 code when the check engine light came on. After researching the code it has been determined it is the bolt holding the grid heater in place has deteriorated and now my engine needs to be dismantled to repair the problem. These repairs are roughly $3000.00. Ram has been aware of this problem in their vehicles since 2007 models and it is still a problem they are not being held responsible for.
Additional Notes:
I got a p2609 code when the check engine light came on. After researching the code it has been determined it is the bolt holding the grid heater in place has deteriorated and now my engine needs to be dismantled to repair the problem. These repairs are roughly $3000.00. Ram has been aware of this problem in their vehicles since 2007 models and it is still a problem they are not being held responsible for.
Mfg Campaign: 11657202
Recall Date: Apr 28, 2025
Chrysler (fca Us, Llc)
Defect Description:
SERVICE BRAKES
Potential Consequences:
Antilock brakes module failed part is unavailable for 6 months I am wondering why it is not being recalled
Corrective Action:
Antilock brakes module failed part is unavailable for 6 months I am wondering why it is not being recalled
Additional Notes:
Antilock brakes module failed part is unavailable for 6 months I am wondering why it is not being recalled
Mfg Campaign: 11657118
Recall Date: Apr 27, 2025
Chrysler (fca Us, Llc)
Defect Description:
SERVICE BRAKES, HYDRAULIC
Potential Consequences:
The contact owns a 2017 Ram 2500. The contact stated while driving at an undisclosed speed, the ABS and traction control warning lights illuminated. The contact received notification of NHTSA Campaign Number: 24V896000 (Service Brakes, Hydraulic); however, the part to do the recall repair was not yet available. The local dealer was contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The failure mileage was approximately 34,000.
Corrective Action:
The contact owns a 2017 Ram 2500. The contact stated while driving at an undisclosed speed, the ABS and traction control warning lights illuminated. The contact received notification of NHTSA Campaign Number: 24V896000 (Service Brakes, Hydraulic); however, the part to do the recall repair was not yet available. The local dealer was contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The failure mileage was approximately 34,000.
Additional Notes:
The contact owns a 2017 Ram 2500. The contact stated while driving at an undisclosed speed, the ABS and traction control warning lights illuminated. The contact received notification of NHTSA Campaign Number: 24V896000 (Service Brakes, Hydraulic); however, the part to do the recall repair was not yet available. The local dealer was contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The failure mileage was approximately 34,000.
Mfg Campaign: 11656557
Recall Date: Apr 24, 2025
Chrysler (fca Us, Llc)
Defect Description:
SERVICE BRAKES, AIR:ANTILOCK:ABS WARNING LIGHT
Potential Consequences:
The contact owns a 2017 Ram 2500. The contact stated that upon starting the vehicle, the ABS warning light illuminated. The contact stated that the failure was related to NHTSA Campaign Number: 24V896000 (Service Brakes, Hydraulic). The vehicle was taken to two independent mechanics who informed the contact about the recall. The vehicle was taken to a transmission shop, and the contact was informed that the transmission was working as designed. The contact called the local dealer, who confirmed there was no recall coverage on the VIN. The vehicle was not diagnosed or repaired. The manufacturer was contacted, but no additional assistance was provided. The failure mileage was approximately 119,000.
Corrective Action:
The contact owns a 2017 Ram 2500. The contact stated that upon starting the vehicle, the ABS warning light illuminated. The contact stated that the failure was related to NHTSA Campaign Number: 24V896000 (Service Brakes, Hydraulic). The vehicle was taken to two independent mechanics who informed the contact about the recall. The vehicle was taken to a transmission shop, and the contact was informed that the transmission was working as designed. The contact called the local dealer, who confirmed there was no recall coverage on the VIN. The vehicle was not diagnosed or repaired. The manufacturer was contacted, but no additional assistance was provided. The failure mileage was approximately 119,000.
Additional Notes:
The contact owns a 2017 Ram 2500. The contact stated that upon starting the vehicle, the ABS warning light illuminated. The contact stated that the failure was related to NHTSA Campaign Number: 24V896000 (Service Brakes, Hydraulic). The vehicle was taken to two independent mechanics who informed the contact about the recall. The vehicle was taken to a transmission shop, and the contact was informed that the transmission was working as designed. The contact called the local dealer, who confirmed there was no recall coverage on the VIN. The vehicle was not diagnosed or repaired. The manufacturer was contacted, but no additional assistance was provided. The failure mileage was approximately 119,000.
Mfg Campaign: 11654559
Recall Date: Apr 14, 2025
Chrysler (fca Us, Llc)
Defect Description:
SERVICE BRAKES, HYDRAULIC
Potential Consequences:
The contact owns a 2017 Ram 2500. The contact stated that upon starting the vehicle, the ABS warning light illuminated. The contact stated that the failure was related to NHTSA Campaign Number: 24V896000 (Service Brakes, Hydraulic). The vehicle was taken to two independent mechanics who informed the contact about the recall. The vehicle was taken to a transmission shop, and the contact was informed that the transmission was working as designed. The contact called the local dealer, who confirmed there was no recall coverage on the VIN. The vehicle was not diagnosed or repaired. The manufacturer was contacted, but no additional assistance was provided. The failure mileage was approximately 119,000.
Corrective Action:
The contact owns a 2017 Ram 2500. The contact stated that upon starting the vehicle, the ABS warning light illuminated. The contact stated that the failure was related to NHTSA Campaign Number: 24V896000 (Service Brakes, Hydraulic). The vehicle was taken to two independent mechanics who informed the contact about the recall. The vehicle was taken to a transmission shop, and the contact was informed that the transmission was working as designed. The contact called the local dealer, who confirmed there was no recall coverage on the VIN. The vehicle was not diagnosed or repaired. The manufacturer was contacted, but no additional assistance was provided. The failure mileage was approximately 119,000.
Additional Notes:
The contact owns a 2017 Ram 2500. The contact stated that upon starting the vehicle, the ABS warning light illuminated. The contact stated that the failure was related to NHTSA Campaign Number: 24V896000 (Service Brakes, Hydraulic). The vehicle was taken to two independent mechanics who informed the contact about the recall. The vehicle was taken to a transmission shop, and the contact was informed that the transmission was working as designed. The contact called the local dealer, who confirmed there was no recall coverage on the VIN. The vehicle was not diagnosed or repaired. The manufacturer was contacted, but no additional assistance was provided. The failure mileage was approximately 119,000.
Mfg Campaign: 11654559
Recall Date: Apr 14, 2025
Chrysler (fca Us, Llc)
Defect Description:
SERVICE BRAKES, HYDRAULIC
Potential Consequences:
The contact owns a 2017 Ram 2500. The contact received notification of NHTSA Campaign Number: 24V896000 (Service Brakes, Hydraulic); however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The dealer was made aware of the issue and confirmed that parts were not yet available. The manufacturer was made aware of the issue and confirmed that parts were not yet available. The contact had not experienced a failure. VIN tool confirms parts not available.
Corrective Action:
The contact owns a 2017 Ram 2500. The contact received notification of NHTSA Campaign Number: 24V896000 (Service Brakes, Hydraulic); however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The dealer was made aware of the issue and confirmed that parts were not yet available. The manufacturer was made aware of the issue and confirmed that parts were not yet available. The contact had not experienced a failure. VIN tool confirms parts not available.
Additional Notes:
The contact owns a 2017 Ram 2500. The contact received notification of NHTSA Campaign Number: 24V896000 (Service Brakes, Hydraulic); however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The dealer was made aware of the issue and confirmed that parts were not yet available. The manufacturer was made aware of the issue and confirmed that parts were not yet available. The contact had not experienced a failure. VIN tool confirms parts not available.
Mfg Campaign: 11653882
Recall Date: Apr 10, 2025
Chrysler (fca Us, Llc)
Defect Description:
SERVICE BRAKES, HYDRAULIC
Potential Consequences:
The contact owns a 2017 Ram 2500. The contact received notification of NHTSA Campaign Number: 24V896000 (Service Brakes, Hydraulic); however, the part to do the recall repair was unavailable. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The contact stated that while depressing the brake pedal, the brake pedal went to the floorboard due to a lack of brake pressure. The vehicle stopped as expected; however, there was no resistance in the brake pedal. The traction control warning light was illuminated. The vehicle was taken to the dealer, who confirmed that the failure was related to the recall; however, the dealer was unable to perform the recall repair. The manufacturer was made aware of the issue and opened a case. The manufacturer instructed the contact to cease from driving the vehicle and to rent a vehicle until the part to do the recall repair was available. The manufacturer offered to reimburse the contact for the rental once the part became available to facilitate the recall repair. The failure mileage was approximately 130,000. VIN tool confirms parts not available.
Corrective Action:
The contact owns a 2017 Ram 2500. The contact received notification of NHTSA Campaign Number: 24V896000 (Service Brakes, Hydraulic); however, the part to do the recall repair was unavailable. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The contact stated that while depressing the brake pedal, the brake pedal went to the floorboard due to a lack of brake pressure. The vehicle stopped as expected; however, there was no resistance in the brake pedal. The traction control warning light was illuminated. The vehicle was taken to the dealer, who confirmed that the failure was related to the recall; however, the dealer was unable to perform the recall repair. The manufacturer was made aware of the issue and opened a case. The manufacturer instructed the contact to cease from driving the vehicle and to rent a vehicle until the part to do the recall repair was available. The manufacturer offered to reimburse the contact for the rental once the part became available to facilitate the recall repair. The failure mileage was approximately 130,000. VIN tool confirms parts not available.
Additional Notes:
The contact owns a 2017 Ram 2500. The contact received notification of NHTSA Campaign Number: 24V896000 (Service Brakes, Hydraulic); however, the part to do the recall repair was unavailable. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The contact stated that while depressing the brake pedal, the brake pedal went to the floorboard due to a lack of brake pressure. The vehicle stopped as expected; however, there was no resistance in the brake pedal. The traction control warning light was illuminated. The vehicle was taken to the dealer, who confirmed that the failure was related to the recall; however, the dealer was unable to perform the recall repair. The manufacturer was made aware of the issue and opened a case. The manufacturer instructed the contact to cease from driving the vehicle and to rent a vehicle until the part to do the recall repair was available. The manufacturer offered to reimburse the contact for the rental once the part became available to facilitate the recall repair. The failure mileage was approximately 130,000. VIN tool confirms parts not available.
Mfg Campaign: 11651673
Recall Date: Mar 31, 2025
Chrysler (fca Us, Llc)
Defect Description:
SERVICE BRAKES, HYDRAULIC
Potential Consequences:
The contact owns a 2017 Ram 2500. The contact stated that while driving at highway speeds, the check engine, traction, and ABS warning lights illuminated. Once the warning lights had appeared, the speedometer, odometer, and cruise control functions failed to operate as needed. The contact also stated that the transmission failed to shift out park(P). The vehicle was taken to an independent mechanic, where a code reader determined that the failure was linked to the ABS control module. The contact then received notification of NHTSA Campaign Number: 24V896000 (Service Brakes, Hydraulic); however, the part to do the recall repair was not yet available. The local dealer was made aware of the issue and confirmed that parts were not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue, and the contact was provided the same information as the dealer. The failure mileage was 153,777. VIN tool confirms parts not available.
Corrective Action:
The contact owns a 2017 Ram 2500. The contact stated that while driving at highway speeds, the check engine, traction, and ABS warning lights illuminated. Once the warning lights had appeared, the speedometer, odometer, and cruise control functions failed to operate as needed. The contact also stated that the transmission failed to shift out park(P). The vehicle was taken to an independent mechanic, where a code reader determined that the failure was linked to the ABS control module. The contact then received notification of NHTSA Campaign Number: 24V896000 (Service Brakes, Hydraulic); however, the part to do the recall repair was not yet available. The local dealer was made aware of the issue and confirmed that parts were not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue, and the contact was provided the same information as the dealer. The failure mileage was 153,777. VIN tool confirms parts not available.
Additional Notes:
The contact owns a 2017 Ram 2500. The contact stated that while driving at highway speeds, the check engine, traction, and ABS warning lights illuminated. Once the warning lights had appeared, the speedometer, odometer, and cruise control functions failed to operate as needed. The contact also stated that the transmission failed to shift out park(P). The vehicle was taken to an independent mechanic, where a code reader determined that the failure was linked to the ABS control module. The contact then received notification of NHTSA Campaign Number: 24V896000 (Service Brakes, Hydraulic); however, the part to do the recall repair was not yet available. The local dealer was made aware of the issue and confirmed that parts were not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue, and the contact was provided the same information as the dealer. The failure mileage was 153,777. VIN tool confirms parts not available.
Mfg Campaign: 11651248
Recall Date: Mar 28, 2025
Chrysler (fca Us, Llc)
Defect Description:
ELECTRICAL SYSTEM
Potential Consequences:
The contact owns a 2017 Ram 2500. The contact stated that while driving at highway speeds, the check engine, traction, and ABS warning lights illuminated. Once the warning lights had appeared, the speedometer, odometer, and cruise control functions failed to operate as needed. The contact also stated that the transmission failed to shift out park(P). The vehicle was taken to an independent mechanic, where a code reader determined that the failure was linked to the ABS control module. The contact then received notification of NHTSA Campaign Number: 24V896000 (Service Brakes, Hydraulic); however, the part to do the recall repair was not yet available. The local dealer was made aware of the issue and confirmed that parts were not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue, and the contact was provided the same information as the dealer. The failure mileage was 153,777. VIN tool confirms parts not available.
Corrective Action:
The contact owns a 2017 Ram 2500. The contact stated that while driving at highway speeds, the check engine, traction, and ABS warning lights illuminated. Once the warning lights had appeared, the speedometer, odometer, and cruise control functions failed to operate as needed. The contact also stated that the transmission failed to shift out park(P). The vehicle was taken to an independent mechanic, where a code reader determined that the failure was linked to the ABS control module. The contact then received notification of NHTSA Campaign Number: 24V896000 (Service Brakes, Hydraulic); however, the part to do the recall repair was not yet available. The local dealer was made aware of the issue and confirmed that parts were not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue, and the contact was provided the same information as the dealer. The failure mileage was 153,777. VIN tool confirms parts not available.
Additional Notes:
The contact owns a 2017 Ram 2500. The contact stated that while driving at highway speeds, the check engine, traction, and ABS warning lights illuminated. Once the warning lights had appeared, the speedometer, odometer, and cruise control functions failed to operate as needed. The contact also stated that the transmission failed to shift out park(P). The vehicle was taken to an independent mechanic, where a code reader determined that the failure was linked to the ABS control module. The contact then received notification of NHTSA Campaign Number: 24V896000 (Service Brakes, Hydraulic); however, the part to do the recall repair was not yet available. The local dealer was made aware of the issue and confirmed that parts were not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue, and the contact was provided the same information as the dealer. The failure mileage was 153,777. VIN tool confirms parts not available.
Mfg Campaign: 11651248
Recall Date: Mar 28, 2025
Chrysler (fca Us, Llc)
Defect Description:
ENGINE
Potential Consequences:
The contact owns a 2017 Ram 2500. The contact stated that while driving at highway speeds, the check engine, traction, and ABS warning lights illuminated. Once the warning lights had appeared, the speedometer, odometer, and cruise control functions failed to operate as needed. The contact also stated that the transmission failed to shift out park(P). The vehicle was taken to an independent mechanic, where a code reader determined that the failure was linked to the ABS control module. The contact then received notification of NHTSA Campaign Number: 24V896000 (Service Brakes, Hydraulic); however, the part to do the recall repair was not yet available. The local dealer was made aware of the issue and confirmed that parts were not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue, and the contact was provided the same information as the dealer. The failure mileage was 153,777. VIN tool confirms parts not available.
Corrective Action:
The contact owns a 2017 Ram 2500. The contact stated that while driving at highway speeds, the check engine, traction, and ABS warning lights illuminated. Once the warning lights had appeared, the speedometer, odometer, and cruise control functions failed to operate as needed. The contact also stated that the transmission failed to shift out park(P). The vehicle was taken to an independent mechanic, where a code reader determined that the failure was linked to the ABS control module. The contact then received notification of NHTSA Campaign Number: 24V896000 (Service Brakes, Hydraulic); however, the part to do the recall repair was not yet available. The local dealer was made aware of the issue and confirmed that parts were not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue, and the contact was provided the same information as the dealer. The failure mileage was 153,777. VIN tool confirms parts not available.
Additional Notes:
The contact owns a 2017 Ram 2500. The contact stated that while driving at highway speeds, the check engine, traction, and ABS warning lights illuminated. Once the warning lights had appeared, the speedometer, odometer, and cruise control functions failed to operate as needed. The contact also stated that the transmission failed to shift out park(P). The vehicle was taken to an independent mechanic, where a code reader determined that the failure was linked to the ABS control module. The contact then received notification of NHTSA Campaign Number: 24V896000 (Service Brakes, Hydraulic); however, the part to do the recall repair was not yet available. The local dealer was made aware of the issue and confirmed that parts were not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue, and the contact was provided the same information as the dealer. The failure mileage was 153,777. VIN tool confirms parts not available.
Mfg Campaign: 11651248
Recall Date: Mar 28, 2025
Chrysler (fca Us, Llc)
Defect Description:
SERVICE BRAKES, HYDRAULIC
Potential Consequences:
The contact owns a 2017 Ram 2500. The contact received notification of NHTSA Campaign Number: 24V896000 (Service Brakes, Hydraulic); however, the part to do the recall repair was unavailable. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The contact stated that the ABS warning light was illuminated, and there was a grinding sound coming from the front and rear wheels as if the brake pedal was depressed. The vehicle was taken to the dealer who diagnosed that the ABS module was failing, and the wheel bearings needed to be replaced. The vehicle was not repaired due to parts not being available. The vehicle was taken to a mechanic who replaced the bearings with an aftermarket part. The failure reoccurred about a month later. The vehicle was returned to the mechanic, who replaced the front bearings a total of two times, the brakes were replaced once, and the front rotors were replaced once, but the failures persisted. The manufacturer was not made aware of the failure. The failure mileage was approximately 95,000. VIN tool confirms parts not available.
Corrective Action:
The contact owns a 2017 Ram 2500. The contact received notification of NHTSA Campaign Number: 24V896000 (Service Brakes, Hydraulic); however, the part to do the recall repair was unavailable. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The contact stated that the ABS warning light was illuminated, and there was a grinding sound coming from the front and rear wheels as if the brake pedal was depressed. The vehicle was taken to the dealer who diagnosed that the ABS module was failing, and the wheel bearings needed to be replaced. The vehicle was not repaired due to parts not being available. The vehicle was taken to a mechanic who replaced the bearings with an aftermarket part. The failure reoccurred about a month later. The vehicle was returned to the mechanic, who replaced the front bearings a total of two times, the brakes were replaced once, and the front rotors were replaced once, but the failures persisted. The manufacturer was not made aware of the failure. The failure mileage was approximately 95,000. VIN tool confirms parts not available.
Additional Notes:
The contact owns a 2017 Ram 2500. The contact received notification of NHTSA Campaign Number: 24V896000 (Service Brakes, Hydraulic); however, the part to do the recall repair was unavailable. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The contact stated that the ABS warning light was illuminated, and there was a grinding sound coming from the front and rear wheels as if the brake pedal was depressed. The vehicle was taken to the dealer who diagnosed that the ABS module was failing, and the wheel bearings needed to be replaced. The vehicle was not repaired due to parts not being available. The vehicle was taken to a mechanic who replaced the bearings with an aftermarket part. The failure reoccurred about a month later. The vehicle was returned to the mechanic, who replaced the front bearings a total of two times, the brakes were replaced once, and the front rotors were replaced once, but the failures persisted. The manufacturer was not made aware of the failure. The failure mileage was approximately 95,000. VIN tool confirms parts not available.
Mfg Campaign: 11650814
Recall Date: Mar 26, 2025
Chrysler (fca Us, Llc)
Defect Description:
SERVICE BRAKES
Potential Consequences:
My HCU has failed resulting in loss of traction & locked steering wheel. The truck is not safely operable at this time and dealerships have repeatedly told me they can’t fix it. This has been going on for 2 months.
Corrective Action:
My HCU has failed resulting in loss of traction & locked steering wheel. The truck is not safely operable at this time and dealerships have repeatedly told me they can’t fix it. This has been going on for 2 months.
Additional Notes:
My HCU has failed resulting in loss of traction & locked steering wheel. The truck is not safely operable at this time and dealerships have repeatedly told me they can’t fix it. This has been going on for 2 months.
Mfg Campaign: 11648521
Recall Date: Mar 16, 2025
Chrysler (fca Us, Llc)
Defect Description:
STEERING
Potential Consequences:
My HCU has failed resulting in loss of traction & locked steering wheel. The truck is not safely operable at this time and dealerships have repeatedly told me they can’t fix it. This has been going on for 2 months.
Corrective Action:
My HCU has failed resulting in loss of traction & locked steering wheel. The truck is not safely operable at this time and dealerships have repeatedly told me they can’t fix it. This has been going on for 2 months.
Additional Notes:
My HCU has failed resulting in loss of traction & locked steering wheel. The truck is not safely operable at this time and dealerships have repeatedly told me they can’t fix it. This has been going on for 2 months.
Mfg Campaign: 11648521
Recall Date: Mar 16, 2025
Chrysler (fca Us, Llc)
Defect Description:
SERVICE BRAKES, HYDRAULIC
Potential Consequences:
The contact owns a 2017 Ram 2500. The contact stated while driving at various speeds, there was an abnormal grinding sound while depressing the brake pedal. Additionally, the contact stated that additional force was needed while depressing the brake pedal to slow and stop the vehicle. The contact stated that brake fluid had leaked from the vehicle unto the driveway. The contact stated that the brake fluid warning light was illuminated, with the “Service Electronic Brake System” message displayed. The local dealer was contacted; however, the vehicle was not diagnosed because the VIN was not under recall. The contact referenced NHTSA Campaign Number: 24V896000 (SERVICE BRAKES, HYDRAULIC) as a probable cause for the failure; however, the VIN was not included. The vehicle was not repaired. The manufacturer was not notified of the failure. The approximate failure mileage was 80,000.
Corrective Action:
The contact owns a 2017 Ram 2500. The contact stated while driving at various speeds, there was an abnormal grinding sound while depressing the brake pedal. Additionally, the contact stated that additional force was needed while depressing the brake pedal to slow and stop the vehicle. The contact stated that brake fluid had leaked from the vehicle unto the driveway. The contact stated that the brake fluid warning light was illuminated, with the “Service Electronic Brake System” message displayed. The local dealer was contacted; however, the vehicle was not diagnosed because the VIN was not under recall. The contact referenced NHTSA Campaign Number: 24V896000 (SERVICE BRAKES, HYDRAULIC) as a probable cause for the failure; however, the VIN was not included. The vehicle was not repaired. The manufacturer was not notified of the failure. The approximate failure mileage was 80,000.
Additional Notes:
The contact owns a 2017 Ram 2500. The contact stated while driving at various speeds, there was an abnormal grinding sound while depressing the brake pedal. Additionally, the contact stated that additional force was needed while depressing the brake pedal to slow and stop the vehicle. The contact stated that brake fluid had leaked from the vehicle unto the driveway. The contact stated that the brake fluid warning light was illuminated, with the “Service Electronic Brake System” message displayed. The local dealer was contacted; however, the vehicle was not diagnosed because the VIN was not under recall. The contact referenced NHTSA Campaign Number: 24V896000 (SERVICE BRAKES, HYDRAULIC) as a probable cause for the failure; however, the VIN was not included. The vehicle was not repaired. The manufacturer was not notified of the failure. The approximate failure mileage was 80,000.
Mfg Campaign: 11647367
Recall Date: Mar 10, 2025
Chrysler (fca Us, Llc)
Defect Description:
ENGINE
Potential Consequences:
The heater grid bolt busted loose ultimately resulting in total engine failure. The bolt went through the intake, beat cylinder 6 all to heck resulting in the piston going through the block and wrapping around the cam shaft. Over $20,000 in repairs later and I have a working truck again. This is a known issue. My mechanic has fixed several of these in the last year. If you own one of these trucks, it is only a matter of time before it happens to you.
Corrective Action:
The heater grid bolt busted loose ultimately resulting in total engine failure. The bolt went through the intake, beat cylinder 6 all to heck resulting in the piston going through the block and wrapping around the cam shaft. Over $20,000 in repairs later and I have a working truck again. This is a known issue. My mechanic has fixed several of these in the last year. If you own one of these trucks, it is only a matter of time before it happens to you.
Additional Notes:
The heater grid bolt busted loose ultimately resulting in total engine failure. The bolt went through the intake, beat cylinder 6 all to heck resulting in the piston going through the block and wrapping around the cam shaft. Over $20,000 in repairs later and I have a working truck again. This is a known issue. My mechanic has fixed several of these in the last year. If you own one of these trucks, it is only a matter of time before it happens to you.
Mfg Campaign: 11647529
Recall Date: Mar 10, 2025
Chrysler (fca Us, Llc)
Defect Description:
SERVICE BRAKES
Potential Consequences:
Today I was attempting to come to a complete stop as the light was turning yellow but my brakes were hard to push down and eventually I ending up passing the red light and went gliding through the street. Thankfully no vehicles were passing or oncoming. It was a very horrible experience to have, I no longer trust the car to go on freeways as I am terrified to crash.
Corrective Action:
Today I was attempting to come to a complete stop as the light was turning yellow but my brakes were hard to push down and eventually I ending up passing the red light and went gliding through the street. Thankfully no vehicles were passing or oncoming. It was a very horrible experience to have, I no longer trust the car to go on freeways as I am terrified to crash.
Additional Notes:
Today I was attempting to come to a complete stop as the light was turning yellow but my brakes were hard to push down and eventually I ending up passing the red light and went gliding through the street. Thankfully no vehicles were passing or oncoming. It was a very horrible experience to have, I no longer trust the car to go on freeways as I am terrified to crash.
Mfg Campaign: 11646875
Recall Date: Mar 6, 2025
Chrysler (fca Us, Llc)
Defect Description:
SERVICE BRAKES, HYDRAULIC
Potential Consequences:
The contact owns a 2017 Ram 2500. The contact stated while driving at an undisclosed speed, the ABS and traction control warning lights illuminated on the instrument panel. The vehicle was taken to an independent mechanic, who diagnosed a failure with the hydraulic control unit. The vehicle was not repaired. After investigating the failure, the contact related the failure to NHTSA Campaign Number: 24V896000 (Service Brakes, Hydraulic); the VIN was included, but parts were not yet available. The manufacturer was not notified of the failure. The failure mileage was 60,000.
Corrective Action:
The contact owns a 2017 Ram 2500. The contact stated while driving at an undisclosed speed, the ABS and traction control warning lights illuminated on the instrument panel. The vehicle was taken to an independent mechanic, who diagnosed a failure with the hydraulic control unit. The vehicle was not repaired. After investigating the failure, the contact related the failure to NHTSA Campaign Number: 24V896000 (Service Brakes, Hydraulic); the VIN was included, but parts were not yet available. The manufacturer was not notified of the failure. The failure mileage was 60,000.
Additional Notes:
The contact owns a 2017 Ram 2500. The contact stated while driving at an undisclosed speed, the ABS and traction control warning lights illuminated on the instrument panel. The vehicle was taken to an independent mechanic, who diagnosed a failure with the hydraulic control unit. The vehicle was not repaired. After investigating the failure, the contact related the failure to NHTSA Campaign Number: 24V896000 (Service Brakes, Hydraulic); the VIN was included, but parts were not yet available. The manufacturer was not notified of the failure. The failure mileage was 60,000.
Mfg Campaign: 11646285
Recall Date: Mar 4, 2025
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Barry Edzant
Edzant Price LLC
Valencia, CA • 36 yrs
Focus: Lemon Law, Personal Injury