Complaints & Recalls
Official Safety Recalls - Important!
8 RecallsThese are official manufacturer recalls ordered by NHTSA for safety defects. If you own this vehicle, contact your dealer immediately for free repairs.
Chrysler (fca Us, Llc)
Safety Issue:
Chrysler (FCA US, LLC) is recalling certain 2019-2024 Ram 1500 vehicles. The driver's side air bag may not be connected properly, which can cause the air bag not to deploy as intended. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 208, "Occupant Crash Protection."
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 888-327-4236 (TTY 888-275-9171) or go to nhtsa.gov.
Mfg Campaign: 08C
Recall Date: May 8, 2025
Chrysler (fca Us, Llc)
Safety Issue:
Chrysler (FCA US, LLC) is recalling certain 2023-2024 Ram 1500 vehicles. The turn signal self-canceling feature may not function properly. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 108, "Lamps, Reflective devices, and Associated Equipment."
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Mfg Campaign: A1B
Recall Date: Oct 1, 2024
Chrysler (fca Us, Llc)
Safety Issue:
Chrysler (FCA US, LLC) is recalling certain 2019, 2021-2024 Ram 1500 vehicles. Due to a software malfunction, the anti-lock brake system (ABS) control module may disable the electronic stability control system. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 126, "Electronic Stability Control Systems."
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Mfg Campaign: 75B
Recall Date: Sep 5, 2024
Chrysler (fca Us, Llc) (stellantis)
Safety Issue:
Chrysler (FCA US, LLC) (Stellantis) is recalling certain 2023-2024 Ram 1500, Jeep Wrangler, Jeep Wagoneer, Jeep Grand Wagoneer, Chrysler Pacifica, Ram 3500, Ram 3500 cab chassis, Ram 2500, Ram 4500 cab chassis, Ram 5500 cab chassis, 2023 Jeep Gladiator, Jeep Grand Cherokee, Jeep Grand Cherokee L, Ram 3500 Cab Chassis with a GVWR less than 10,000 lbs., and Chrysler Voyager vehicles. The steering column control module may not be welded properly, which can prevent the driver's air bag from deploying in a crash. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 208, "Occupant Crash Protection."
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Mfg Campaign: 14B,33B,34B,35B,36B
Recall Date: Mar 14, 2024
Consumer Complaints
74 ComplaintsChrysler (fca Us, Llc)
Defect Description:
ENGINE
Potential Consequences:
While in stop and go traffic my foot was easing off of brake to role forward. The vehicle began a rapid acceleration. I was able to for the brake pedal down but rear tires began spinning and rpm shot up. Applied left foot on brake pedal and with all my strength pressed brake. The vehicle moved forward almost impacting car in front. I was able to angle vehicle while braking without collision. The rear tires were spinning and smoking while occurring. Total event lasted a couple seconds but seemed like eternity. No damage but very concerned and wary of vehicle operation. Believe related to the etorque system! If I was in school zone may have resulted in catastrophic consequences and loss of life. Needs immediate attention! Vehicle has been recovered by ram dealership for testing.
Corrective Action:
While in stop and go traffic my foot was easing off of brake to role forward. The vehicle began a rapid acceleration. I was able to for the brake pedal down but rear tires began spinning and rpm shot up. Applied left foot on brake pedal and with all my strength pressed brake. The vehicle moved forward almost impacting car in front. I was able to angle vehicle while braking without collision. The rear tires were spinning and smoking while occurring. Total event lasted a couple seconds but seemed like eternity. No damage but very concerned and wary of vehicle operation. Believe related to the etorque system! If I was in school zone may have resulted in catastrophic consequences and loss of life. Needs immediate attention! Vehicle has been recovered by ram dealership for testing.
Additional Notes:
While in stop and go traffic my foot was easing off of brake to role forward. The vehicle began a rapid acceleration. I was able to for the brake pedal down but rear tires began spinning and rpm shot up. Applied left foot on brake pedal and with all my strength pressed brake. The vehicle moved forward almost impacting car in front. I was able to angle vehicle while braking without collision. The rear tires were spinning and smoking while occurring. Total event lasted a couple seconds but seemed like eternity. No damage but very concerned and wary of vehicle operation. Believe related to the etorque system! If I was in school zone may have resulted in catastrophic consequences and loss of life. Needs immediate attention! Vehicle has been recovered by ram dealership for testing.
Mfg Campaign: 11573985
Recall Date: Feb 26, 2024
Chrysler (fca Us, Llc)
Defect Description:
FUEL/PROPULSION SYSTEM
Potential Consequences:
While in stop and go traffic my foot was easing off of brake to role forward. The vehicle began a rapid acceleration. I was able to for the brake pedal down but rear tires began spinning and rpm shot up. Applied left foot on brake pedal and with all my strength pressed brake. The vehicle moved forward almost impacting car in front. I was able to angle vehicle while braking without collision. The rear tires were spinning and smoking while occurring. Total event lasted a couple seconds but seemed like eternity. No damage but very concerned and wary of vehicle operation. Believe related to the etorque system! If I was in school zone may have resulted in catastrophic consequences and loss of life. Needs immediate attention! Vehicle has been recovered by ram dealership for testing.
Corrective Action:
While in stop and go traffic my foot was easing off of brake to role forward. The vehicle began a rapid acceleration. I was able to for the brake pedal down but rear tires began spinning and rpm shot up. Applied left foot on brake pedal and with all my strength pressed brake. The vehicle moved forward almost impacting car in front. I was able to angle vehicle while braking without collision. The rear tires were spinning and smoking while occurring. Total event lasted a couple seconds but seemed like eternity. No damage but very concerned and wary of vehicle operation. Believe related to the etorque system! If I was in school zone may have resulted in catastrophic consequences and loss of life. Needs immediate attention! Vehicle has been recovered by ram dealership for testing.
Additional Notes:
While in stop and go traffic my foot was easing off of brake to role forward. The vehicle began a rapid acceleration. I was able to for the brake pedal down but rear tires began spinning and rpm shot up. Applied left foot on brake pedal and with all my strength pressed brake. The vehicle moved forward almost impacting car in front. I was able to angle vehicle while braking without collision. The rear tires were spinning and smoking while occurring. Total event lasted a couple seconds but seemed like eternity. No damage but very concerned and wary of vehicle operation. Believe related to the etorque system! If I was in school zone may have resulted in catastrophic consequences and loss of life. Needs immediate attention! Vehicle has been recovered by ram dealership for testing.
Mfg Campaign: 11573985
Recall Date: Feb 26, 2024
Chrysler (fca Us, Llc)
Defect Description:
STEERING
Potential Consequences:
Purchased Ram 1500 on [XXX] from Security Dodge in Amityville, NY. 50 miles into the drive home the steering wheel shook violently and the power steering went out. 20 minutes later it came back on. This happened three times on the trip. Next day it went out and did not come back on. Brought to Victory Dodge near my home and they replaced the steering rack. Took two weeks for them to get a unit in. Picked up my truck on Tuesday and it worked great to my office. Went our for lunch and the power steering failed. I traveled less than 20 miles. It is back at the dealer and they said its probably not the steering rack so they want to run diagnostics on the computers and check the wiring. They have no idea what the problem actually is. Extremely frustrating. I'm coming up on a month that I have been unable to use a brand new $85,000 truck. Does anyone at the corporate office ever get involved to help? Does anyone know how to help this local dealer? INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Corrective Action:
Purchased Ram 1500 on [XXX] from Security Dodge in Amityville, NY. 50 miles into the drive home the steering wheel shook violently and the power steering went out. 20 minutes later it came back on. This happened three times on the trip. Next day it went out and did not come back on. Brought to Victory Dodge near my home and they replaced the steering rack. Took two weeks for them to get a unit in. Picked up my truck on Tuesday and it worked great to my office. Went our for lunch and the power steering failed. I traveled less than 20 miles. It is back at the dealer and they said its probably not the steering rack so they want to run diagnostics on the computers and check the wiring. They have no idea what the problem actually is. Extremely frustrating. I'm coming up on a month that I have been unable to use a brand new $85,000 truck. Does anyone at the corporate office ever get involved to help? Does anyone know how to help this local dealer? INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Additional Notes:
Purchased Ram 1500 on [XXX] from Security Dodge in Amityville, NY. 50 miles into the drive home the steering wheel shook violently and the power steering went out. 20 minutes later it came back on. This happened three times on the trip. Next day it went out and did not come back on. Brought to Victory Dodge near my home and they replaced the steering rack. Took two weeks for them to get a unit in. Picked up my truck on Tuesday and it worked great to my office. Went our for lunch and the power steering failed. I traveled less than 20 miles. It is back at the dealer and they said its probably not the steering rack so they want to run diagnostics on the computers and check the wiring. They have no idea what the problem actually is. Extremely frustrating. I'm coming up on a month that I have been unable to use a brand new $85,000 truck. Does anyone at the corporate office ever get involved to help? Does anyone know how to help this local dealer? INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Mfg Campaign: 11573811
Recall Date: Feb 24, 2024
Chrysler (fca Us, Llc)
Defect Description:
ELECTRICAL SYSTEM
Potential Consequences:
The car was purchased in Jan 16. In Jan 19 the car stopped, with complete no response when trying start. The dashboard was off and looks like no power at all. Try jumping the car and check the battery found that the battery was completely charged. The car was towed to a authorized dealership…and after 5 days no response from the dealer yet.
Corrective Action:
The car was purchased in Jan 16. In Jan 19 the car stopped, with complete no response when trying start. The dashboard was off and looks like no power at all. Try jumping the car and check the battery found that the battery was completely charged. The car was towed to a authorized dealership…and after 5 days no response from the dealer yet.
Additional Notes:
The car was purchased in Jan 16. In Jan 19 the car stopped, with complete no response when trying start. The dashboard was off and looks like no power at all. Try jumping the car and check the battery found that the battery was completely charged. The car was towed to a authorized dealership…and after 5 days no response from the dealer yet.
Mfg Campaign: 11568118
Recall Date: Jan 26, 2024
Chrysler (fca Us, Llc)
Defect Description:
ENGINE
Potential Consequences:
The car was purchased in Jan 16. In Jan 19 the car stopped, with complete no response when trying start. The dashboard was off and looks like no power at all. Try jumping the car and check the battery found that the battery was completely charged. The car was towed to a authorized dealership…and after 5 days no response from the dealer yet.
Corrective Action:
The car was purchased in Jan 16. In Jan 19 the car stopped, with complete no response when trying start. The dashboard was off and looks like no power at all. Try jumping the car and check the battery found that the battery was completely charged. The car was towed to a authorized dealership…and after 5 days no response from the dealer yet.
Additional Notes:
The car was purchased in Jan 16. In Jan 19 the car stopped, with complete no response when trying start. The dashboard was off and looks like no power at all. Try jumping the car and check the battery found that the battery was completely charged. The car was towed to a authorized dealership…and after 5 days no response from the dealer yet.
Mfg Campaign: 11568118
Recall Date: Jan 26, 2024
Chrysler (fca Us, Llc)
Defect Description:
SERVICE BRAKES
Potential Consequences:
Bought vehicle brand new with roughly 30 miles. Put less than 20 more on it and the service ABS light/service stability control system/4wd system unavailable lights came on the vehicle. Used my scanner, cleared codes and light went off. After about 12 more miles, they all came back on.
Corrective Action:
Bought vehicle brand new with roughly 30 miles. Put less than 20 more on it and the service ABS light/service stability control system/4wd system unavailable lights came on the vehicle. Used my scanner, cleared codes and light went off. After about 12 more miles, they all came back on.
Additional Notes:
Bought vehicle brand new with roughly 30 miles. Put less than 20 more on it and the service ABS light/service stability control system/4wd system unavailable lights came on the vehicle. Used my scanner, cleared codes and light went off. After about 12 more miles, they all came back on.
Mfg Campaign: 11567059
Recall Date: Jan 22, 2024
Chrysler (fca Us, Llc)
Defect Description:
ELECTRICAL SYSTEM
Potential Consequences:
Bought vehicle brand new with roughly 30 miles. Put less than 20 more on it and the service ABS light/service stability control system/4wd system unavailable lights came on the vehicle. Used my scanner, cleared codes and light went off. After about 12 more miles, they all came back on.
Corrective Action:
Bought vehicle brand new with roughly 30 miles. Put less than 20 more on it and the service ABS light/service stability control system/4wd system unavailable lights came on the vehicle. Used my scanner, cleared codes and light went off. After about 12 more miles, they all came back on.
Additional Notes:
Bought vehicle brand new with roughly 30 miles. Put less than 20 more on it and the service ABS light/service stability control system/4wd system unavailable lights came on the vehicle. Used my scanner, cleared codes and light went off. After about 12 more miles, they all came back on.
Mfg Campaign: 11567059
Recall Date: Jan 22, 2024
Chrysler (fca Us, Llc)
Defect Description:
Other/I am not sure
Potential Consequences:
While traveling 75mph on the interstate, the tonneau cover ripped free of the bed of the truck. The two clips closest the cab broke in half. The two clips near the tailgate bent the rails of the quarter panels upwards as they tore free. The tonneau cover blew up in the air about 20 feet, flying in front of the truck behind me. Luckily, they were paying attention and were able to make a controlled swerve out of the way. This is hazardous to others. Reading forums on the internet, this has happened to many other drivers of Ram 1500 trucks with this exact tonneau cover. I can't believe, with the massive number of reports of this happening, that this product is still available. The tonneau cover is not available for inspection as it was unsafe to retrieve it from the interstate. I do have the two halves of the clips that broke in half. There were no warning lamps, messages, or other symptoms of the problem prior to the failure. This happened with approximately 1,000 miles on the odometer. The tonneau cover came installed on the truck when purchased new.
Corrective Action:
While traveling 75mph on the interstate, the tonneau cover ripped free of the bed of the truck. The two clips closest the cab broke in half. The two clips near the tailgate bent the rails of the quarter panels upwards as they tore free. The tonneau cover blew up in the air about 20 feet, flying in front of the truck behind me. Luckily, they were paying attention and were able to make a controlled swerve out of the way. This is hazardous to others. Reading forums on the internet, this has happened to many other drivers of Ram 1500 trucks with this exact tonneau cover. I can't believe, with the massive number of reports of this happening, that this product is still available. The tonneau cover is not available for inspection as it was unsafe to retrieve it from the interstate. I do have the two halves of the clips that broke in half. There were no warning lamps, messages, or other symptoms of the problem prior to the failure. This happened with approximately 1,000 miles on the odometer. The tonneau cover came installed on the truck when purchased new.
Additional Notes:
While traveling 75mph on the interstate, the tonneau cover ripped free of the bed of the truck. The two clips closest the cab broke in half. The two clips near the tailgate bent the rails of the quarter panels upwards as they tore free. The tonneau cover blew up in the air about 20 feet, flying in front of the truck behind me. Luckily, they were paying attention and were able to make a controlled swerve out of the way. This is hazardous to others. Reading forums on the internet, this has happened to many other drivers of Ram 1500 trucks with this exact tonneau cover. I can't believe, with the massive number of reports of this happening, that this product is still available. The tonneau cover is not available for inspection as it was unsafe to retrieve it from the interstate. I do have the two halves of the clips that broke in half. There were no warning lamps, messages, or other symptoms of the problem prior to the failure. This happened with approximately 1,000 miles on the odometer. The tonneau cover came installed on the truck when purchased new.
Mfg Campaign: 11566850
Recall Date: Jan 21, 2024
Chrysler (fca Us, Llc)
Defect Description:
SERVICE BRAKES
Potential Consequences:
I recently purchased my first ram truck on 1/11/24. On the morning of 1/15/24 monday, I was leaving my work and as I tried to turn on my truck, it would not turn due to battery being dead. So, I asked coworker of mine to give me a jump. After 10 minutes or so, trunk was on but it had engine and abs, and trailer brake light on. I only had put on 277 miles at that time. Truck seems to make some random noises when driving. Also, when trying to trying to jump the truck it takes this lound sound in the speaker.
Corrective Action:
I recently purchased my first ram truck on 1/11/24. On the morning of 1/15/24 monday, I was leaving my work and as I tried to turn on my truck, it would not turn due to battery being dead. So, I asked coworker of mine to give me a jump. After 10 minutes or so, trunk was on but it had engine and abs, and trailer brake light on. I only had put on 277 miles at that time. Truck seems to make some random noises when driving. Also, when trying to trying to jump the truck it takes this lound sound in the speaker.
Additional Notes:
I recently purchased my first ram truck on 1/11/24. On the morning of 1/15/24 monday, I was leaving my work and as I tried to turn on my truck, it would not turn due to battery being dead. So, I asked coworker of mine to give me a jump. After 10 minutes or so, trunk was on but it had engine and abs, and trailer brake light on. I only had put on 277 miles at that time. Truck seems to make some random noises when driving. Also, when trying to trying to jump the truck it takes this lound sound in the speaker.
Mfg Campaign: 11566412
Recall Date: Jan 19, 2024
Chrysler (fca Us, Llc)
Defect Description:
ENGINE
Potential Consequences:
I recently purchased my first ram truck on 1/11/24. On the morning of 1/15/24 monday, I was leaving my work and as I tried to turn on my truck, it would not turn due to battery being dead. So, I asked coworker of mine to give me a jump. After 10 minutes or so, trunk was on but it had engine and abs, and trailer brake light on. I only had put on 277 miles at that time. Truck seems to make some random noises when driving. Also, when trying to trying to jump the truck it takes this lound sound in the speaker.
Corrective Action:
I recently purchased my first ram truck on 1/11/24. On the morning of 1/15/24 monday, I was leaving my work and as I tried to turn on my truck, it would not turn due to battery being dead. So, I asked coworker of mine to give me a jump. After 10 minutes or so, trunk was on but it had engine and abs, and trailer brake light on. I only had put on 277 miles at that time. Truck seems to make some random noises when driving. Also, when trying to trying to jump the truck it takes this lound sound in the speaker.
Additional Notes:
I recently purchased my first ram truck on 1/11/24. On the morning of 1/15/24 monday, I was leaving my work and as I tried to turn on my truck, it would not turn due to battery being dead. So, I asked coworker of mine to give me a jump. After 10 minutes or so, trunk was on but it had engine and abs, and trailer brake light on. I only had put on 277 miles at that time. Truck seems to make some random noises when driving. Also, when trying to trying to jump the truck it takes this lound sound in the speaker.
Mfg Campaign: 11566412
Recall Date: Jan 19, 2024
Chrysler (fca Us, Llc)
Defect Description:
POWER TRAIN
Potential Consequences:
I recently purchased my first ram truck on 1/11/24. On the morning of 1/15/24 monday, I was leaving my work and as I tried to turn on my truck, it would not turn due to battery being dead. So, I asked coworker of mine to give me a jump. After 10 minutes or so, trunk was on but it had engine and abs, and trailer brake light on. I only had put on 277 miles at that time. Truck seems to make some random noises when driving. Also, when trying to trying to jump the truck it takes this lound sound in the speaker.
Corrective Action:
I recently purchased my first ram truck on 1/11/24. On the morning of 1/15/24 monday, I was leaving my work and as I tried to turn on my truck, it would not turn due to battery being dead. So, I asked coworker of mine to give me a jump. After 10 minutes or so, trunk was on but it had engine and abs, and trailer brake light on. I only had put on 277 miles at that time. Truck seems to make some random noises when driving. Also, when trying to trying to jump the truck it takes this lound sound in the speaker.
Additional Notes:
I recently purchased my first ram truck on 1/11/24. On the morning of 1/15/24 monday, I was leaving my work and as I tried to turn on my truck, it would not turn due to battery being dead. So, I asked coworker of mine to give me a jump. After 10 minutes or so, trunk was on but it had engine and abs, and trailer brake light on. I only had put on 277 miles at that time. Truck seems to make some random noises when driving. Also, when trying to trying to jump the truck it takes this lound sound in the speaker.
Mfg Campaign: 11566412
Recall Date: Jan 19, 2024
Chrysler (fca Us, Llc)
Defect Description:
ELECTRICAL SYSTEM
Potential Consequences:
Took delivery of new truck (2024 Ram 1500 4x4 Laramie) on September 25th. On September 26th, while backing into a parking space, the engine cut off and multiple error lights illuminated (including check engine light). I was able to re-start the vehicle and back into the space. Dealer investigated, determined that a fuse was loose. On October 14th, while pulling into a shopping center road, the engine shut off and the same series of error lights, including the check engine light, illuminated. When the engine cut off (including the first time) power steering is lost, and the vehicle becomes very difficult to steer. If I had been pulling into a main road, I would have been at very significant risk of collision with any oncoming vehicles. I was able to re-start the vehicle and take it back to the dealer for investigation. Losing engine power while pulling forward is quite dangerous.
Corrective Action:
Took delivery of new truck (2024 Ram 1500 4x4 Laramie) on September 25th. On September 26th, while backing into a parking space, the engine cut off and multiple error lights illuminated (including check engine light). I was able to re-start the vehicle and back into the space. Dealer investigated, determined that a fuse was loose. On October 14th, while pulling into a shopping center road, the engine shut off and the same series of error lights, including the check engine light, illuminated. When the engine cut off (including the first time) power steering is lost, and the vehicle becomes very difficult to steer. If I had been pulling into a main road, I would have been at very significant risk of collision with any oncoming vehicles. I was able to re-start the vehicle and take it back to the dealer for investigation. Losing engine power while pulling forward is quite dangerous.
Additional Notes:
Took delivery of new truck (2024 Ram 1500 4x4 Laramie) on September 25th. On September 26th, while backing into a parking space, the engine cut off and multiple error lights illuminated (including check engine light). I was able to re-start the vehicle and back into the space. Dealer investigated, determined that a fuse was loose. On October 14th, while pulling into a shopping center road, the engine shut off and the same series of error lights, including the check engine light, illuminated. When the engine cut off (including the first time) power steering is lost, and the vehicle becomes very difficult to steer. If I had been pulling into a main road, I would have been at very significant risk of collision with any oncoming vehicles. I was able to re-start the vehicle and take it back to the dealer for investigation. Losing engine power while pulling forward is quite dangerous.
Mfg Campaign: 11550042
Recall Date: Oct 15, 2023
Chrysler (fca Us, Llc)
Defect Description:
ENGINE
Potential Consequences:
Took delivery of new truck (2024 Ram 1500 4x4 Laramie) on September 25th. On September 26th, while backing into a parking space, the engine cut off and multiple error lights illuminated (including check engine light). I was able to re-start the vehicle and back into the space. Dealer investigated, determined that a fuse was loose. On October 14th, while pulling into a shopping center road, the engine shut off and the same series of error lights, including the check engine light, illuminated. When the engine cut off (including the first time) power steering is lost, and the vehicle becomes very difficult to steer. If I had been pulling into a main road, I would have been at very significant risk of collision with any oncoming vehicles. I was able to re-start the vehicle and take it back to the dealer for investigation. Losing engine power while pulling forward is quite dangerous.
Corrective Action:
Took delivery of new truck (2024 Ram 1500 4x4 Laramie) on September 25th. On September 26th, while backing into a parking space, the engine cut off and multiple error lights illuminated (including check engine light). I was able to re-start the vehicle and back into the space. Dealer investigated, determined that a fuse was loose. On October 14th, while pulling into a shopping center road, the engine shut off and the same series of error lights, including the check engine light, illuminated. When the engine cut off (including the first time) power steering is lost, and the vehicle becomes very difficult to steer. If I had been pulling into a main road, I would have been at very significant risk of collision with any oncoming vehicles. I was able to re-start the vehicle and take it back to the dealer for investigation. Losing engine power while pulling forward is quite dangerous.
Additional Notes:
Took delivery of new truck (2024 Ram 1500 4x4 Laramie) on September 25th. On September 26th, while backing into a parking space, the engine cut off and multiple error lights illuminated (including check engine light). I was able to re-start the vehicle and back into the space. Dealer investigated, determined that a fuse was loose. On October 14th, while pulling into a shopping center road, the engine shut off and the same series of error lights, including the check engine light, illuminated. When the engine cut off (including the first time) power steering is lost, and the vehicle becomes very difficult to steer. If I had been pulling into a main road, I would have been at very significant risk of collision with any oncoming vehicles. I was able to re-start the vehicle and take it back to the dealer for investigation. Losing engine power while pulling forward is quite dangerous.
Mfg Campaign: 11550042
Recall Date: Oct 15, 2023
Chrysler (fca Us, Llc)
Defect Description:
STEERING
Potential Consequences:
Took delivery of new truck (2024 Ram 1500 4x4 Laramie) on September 25th. On September 26th, while backing into a parking space, the engine cut off and multiple error lights illuminated (including check engine light). I was able to re-start the vehicle and back into the space. Dealer investigated, determined that a fuse was loose. On October 14th, while pulling into a shopping center road, the engine shut off and the same series of error lights, including the check engine light, illuminated. When the engine cut off (including the first time) power steering is lost, and the vehicle becomes very difficult to steer. If I had been pulling into a main road, I would have been at very significant risk of collision with any oncoming vehicles. I was able to re-start the vehicle and take it back to the dealer for investigation. Losing engine power while pulling forward is quite dangerous.
Corrective Action:
Took delivery of new truck (2024 Ram 1500 4x4 Laramie) on September 25th. On September 26th, while backing into a parking space, the engine cut off and multiple error lights illuminated (including check engine light). I was able to re-start the vehicle and back into the space. Dealer investigated, determined that a fuse was loose. On October 14th, while pulling into a shopping center road, the engine shut off and the same series of error lights, including the check engine light, illuminated. When the engine cut off (including the first time) power steering is lost, and the vehicle becomes very difficult to steer. If I had been pulling into a main road, I would have been at very significant risk of collision with any oncoming vehicles. I was able to re-start the vehicle and take it back to the dealer for investigation. Losing engine power while pulling forward is quite dangerous.
Additional Notes:
Took delivery of new truck (2024 Ram 1500 4x4 Laramie) on September 25th. On September 26th, while backing into a parking space, the engine cut off and multiple error lights illuminated (including check engine light). I was able to re-start the vehicle and back into the space. Dealer investigated, determined that a fuse was loose. On October 14th, while pulling into a shopping center road, the engine shut off and the same series of error lights, including the check engine light, illuminated. When the engine cut off (including the first time) power steering is lost, and the vehicle becomes very difficult to steer. If I had been pulling into a main road, I would have been at very significant risk of collision with any oncoming vehicles. I was able to re-start the vehicle and take it back to the dealer for investigation. Losing engine power while pulling forward is quite dangerous.
Mfg Campaign: 11550042
Recall Date: Oct 15, 2023
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