Complaints & Recalls
Official Safety Recalls - Important!
8 RecallsThese are official manufacturer recalls ordered by NHTSA for safety defects. If you own this vehicle, contact your dealer immediately for free repairs.
Chrysler (fca Us, Llc)
Safety Issue:
Chrysler (FCA US, LLC) is recalling certain 2019-2024 Ram 1500 vehicles. The driver's side air bag may not be connected properly, which can cause the air bag not to deploy as intended. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 208, "Occupant Crash Protection."
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 888-327-4236 (TTY 888-275-9171) or go to nhtsa.gov.
Mfg Campaign: 08C
Recall Date: May 8, 2025
Chrysler (fca Us, Llc)
Safety Issue:
Chrysler (FCA US, LLC) is recalling certain 2023-2024 Ram 1500 vehicles. The turn signal self-canceling feature may not function properly. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 108, "Lamps, Reflective devices, and Associated Equipment."
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Mfg Campaign: A1B
Recall Date: Oct 1, 2024
Chrysler (fca Us, Llc)
Safety Issue:
Chrysler (FCA US, LLC) is recalling certain 2019, 2021-2024 Ram 1500 vehicles. Due to a software malfunction, the anti-lock brake system (ABS) control module may disable the electronic stability control system. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 126, "Electronic Stability Control Systems."
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Mfg Campaign: 75B
Recall Date: Sep 5, 2024
Chrysler (fca Us, Llc) (stellantis)
Safety Issue:
Chrysler (FCA US, LLC) (Stellantis) is recalling certain 2023-2024 Ram 1500, Jeep Wrangler, Jeep Wagoneer, Jeep Grand Wagoneer, Chrysler Pacifica, Ram 3500, Ram 3500 cab chassis, Ram 2500, Ram 4500 cab chassis, Ram 5500 cab chassis, 2023 Jeep Gladiator, Jeep Grand Cherokee, Jeep Grand Cherokee L, Ram 3500 Cab Chassis with a GVWR less than 10,000 lbs., and Chrysler Voyager vehicles. The steering column control module may not be welded properly, which can prevent the driver's air bag from deploying in a crash. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 208, "Occupant Crash Protection."
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Mfg Campaign: 14B,33B,34B,35B,36B
Recall Date: Mar 14, 2024
Consumer Complaints
74 ComplaintsChrysler (fca Us, Llc)
Defect Description:
ELECTRICAL SYSTEM:ADAS:HILL DESCENT ASSIST:SOFTWARE
Potential Consequences:
The contact owns a 2024 Ram 1500. The contact stated while driving at an undisclosed speed on a steep hill, the engine braking system failed to function as intended. The contact stated that the engine braking system failed to activate, and the vehicle independently accelerated. The vehicle was taken to the dealer, and the failure was confirmed. The contact was informed that no repair was available for the failure. The vehicle was not diagnosed or repaired by an independent mechanic or the dealer. The manufacturer was made aware of the failure and a case was filed. The contact was informed that the case was closed. The failure mileage was approximately 50.
Corrective Action:
The contact owns a 2024 Ram 1500. The contact stated while driving at an undisclosed speed on a steep hill, the engine braking system failed to function as intended. The contact stated that the engine braking system failed to activate, and the vehicle independently accelerated. The vehicle was taken to the dealer, and the failure was confirmed. The contact was informed that no repair was available for the failure. The vehicle was not diagnosed or repaired by an independent mechanic or the dealer. The manufacturer was made aware of the failure and a case was filed. The contact was informed that the case was closed. The failure mileage was approximately 50.
Additional Notes:
The contact owns a 2024 Ram 1500. The contact stated while driving at an undisclosed speed on a steep hill, the engine braking system failed to function as intended. The contact stated that the engine braking system failed to activate, and the vehicle independently accelerated. The vehicle was taken to the dealer, and the failure was confirmed. The contact was informed that no repair was available for the failure. The vehicle was not diagnosed or repaired by an independent mechanic or the dealer. The manufacturer was made aware of the failure and a case was filed. The contact was informed that the case was closed. The failure mileage was approximately 50.
Mfg Campaign: 11651841
Recall Date: Mar 31, 2025
Chrysler (fca Us, Llc)
Defect Description:
PARKING BRAKE
Potential Consequences:
The contact owns a 2024 Ram 1500. The contact stated that the vehicle was experiencing an unintended engagement of the electric parking brake on cold starts. The contact stated that upon attempting to disengage the parking brake, the parking brake disengaged after several attempts. The contact stated that the parking brake was disengaged after the vehicle had warmed up. The message "Service Parking Brake" was displayed, and the brakes warning light was flashing. Additionally, the contact stated that the message "Service Parking Brake" was flashing while the parking brake was not engaged, which caused the contact to be concerned that the parking brake could engage unintendedly while driving. The dealer was notified of the failure and advised the contact that a diagnostic test was needed; however, the vehicle rental assistance was denied. The vehicle was not diagnosed or repaired. The manufacturer was not notified of the failure. The failure mileage was approximately 9,000.
Corrective Action:
The contact owns a 2024 Ram 1500. The contact stated that the vehicle was experiencing an unintended engagement of the electric parking brake on cold starts. The contact stated that upon attempting to disengage the parking brake, the parking brake disengaged after several attempts. The contact stated that the parking brake was disengaged after the vehicle had warmed up. The message "Service Parking Brake" was displayed, and the brakes warning light was flashing. Additionally, the contact stated that the message "Service Parking Brake" was flashing while the parking brake was not engaged, which caused the contact to be concerned that the parking brake could engage unintendedly while driving. The dealer was notified of the failure and advised the contact that a diagnostic test was needed; however, the vehicle rental assistance was denied. The vehicle was not diagnosed or repaired. The manufacturer was not notified of the failure. The failure mileage was approximately 9,000.
Additional Notes:
The contact owns a 2024 Ram 1500. The contact stated that the vehicle was experiencing an unintended engagement of the electric parking brake on cold starts. The contact stated that upon attempting to disengage the parking brake, the parking brake disengaged after several attempts. The contact stated that the parking brake was disengaged after the vehicle had warmed up. The message "Service Parking Brake" was displayed, and the brakes warning light was flashing. Additionally, the contact stated that the message "Service Parking Brake" was flashing while the parking brake was not engaged, which caused the contact to be concerned that the parking brake could engage unintendedly while driving. The dealer was notified of the failure and advised the contact that a diagnostic test was needed; however, the vehicle rental assistance was denied. The vehicle was not diagnosed or repaired. The manufacturer was not notified of the failure. The failure mileage was approximately 9,000.
Mfg Campaign: 11649693
Recall Date: Mar 21, 2025
Chrysler (fca Us, Llc)
Defect Description:
UNKNOWN OR OTHER
Potential Consequences:
While driving started smelling something burning. Pulled to the side of the road and opened the hood to find the truck on fire. The truck burned completely and is a total loss.
Corrective Action:
While driving started smelling something burning. Pulled to the side of the road and opened the hood to find the truck on fire. The truck burned completely and is a total loss.
Additional Notes:
While driving started smelling something burning. Pulled to the side of the road and opened the hood to find the truck on fire. The truck burned completely and is a total loss.
Mfg Campaign: 11648449
Recall Date: Mar 15, 2025
Chrysler (fca Us, Llc)
Defect Description:
ENGINE
Potential Consequences:
MGU (Motor-Generator Unit) is a 48-volt belt-driven motor is malfunctioning. I reported the incident multiple times and been told that MGU part number 68623194AB has been on back ordered for months. They have tried to buy the part from other dealers and they won't sell because it's become an issue. I almost got into an accident when the car completly sputtered and shutoff while driving. Happening to my wife today. Put her life at risk. This needs to be address and corrected before someone gets hurt.
Corrective Action:
MGU (Motor-Generator Unit) is a 48-volt belt-driven motor is malfunctioning. I reported the incident multiple times and been told that MGU part number 68623194AB has been on back ordered for months. They have tried to buy the part from other dealers and they won't sell because it's become an issue. I almost got into an accident when the car completly sputtered and shutoff while driving. Happening to my wife today. Put her life at risk. This needs to be address and corrected before someone gets hurt.
Additional Notes:
MGU (Motor-Generator Unit) is a 48-volt belt-driven motor is malfunctioning. I reported the incident multiple times and been told that MGU part number 68623194AB has been on back ordered for months. They have tried to buy the part from other dealers and they won't sell because it's become an issue. I almost got into an accident when the car completly sputtered and shutoff while driving. Happening to my wife today. Put her life at risk. This needs to be address and corrected before someone gets hurt.
Mfg Campaign: 11648494
Recall Date: Mar 15, 2025
Chrysler (fca Us, Llc)
Defect Description:
ELECTRICAL SYSTEM
Potential Consequences:
MGU (Motor-Generator Unit) is a 48-volt belt-driven motor is malfunctioning. I reported the incident multiple times and been told that MGU part number 68623194AB has been on back ordered for months. They have tried to buy the part from other dealers and they won't sell because it's become an issue. I almost got into an accident when the car completly sputtered and shutoff while driving. Happening to my wife today. Put her life at risk. This needs to be address and corrected before someone gets hurt.
Corrective Action:
MGU (Motor-Generator Unit) is a 48-volt belt-driven motor is malfunctioning. I reported the incident multiple times and been told that MGU part number 68623194AB has been on back ordered for months. They have tried to buy the part from other dealers and they won't sell because it's become an issue. I almost got into an accident when the car completly sputtered and shutoff while driving. Happening to my wife today. Put her life at risk. This needs to be address and corrected before someone gets hurt.
Additional Notes:
MGU (Motor-Generator Unit) is a 48-volt belt-driven motor is malfunctioning. I reported the incident multiple times and been told that MGU part number 68623194AB has been on back ordered for months. They have tried to buy the part from other dealers and they won't sell because it's become an issue. I almost got into an accident when the car completly sputtered and shutoff while driving. Happening to my wife today. Put her life at risk. This needs to be address and corrected before someone gets hurt.
Mfg Campaign: 11648494
Recall Date: Mar 15, 2025
Chrysler (fca Us, Llc)
Defect Description:
POWER TRAIN
Potential Consequences:
MGU (Motor-Generator Unit) is a 48-volt belt-driven motor is malfunctioning. I reported the incident multiple times and been told that MGU part number 68623194AB has been on back ordered for months. They have tried to buy the part from other dealers and they won't sell because it's become an issue. I almost got into an accident when the car completly sputtered and shutoff while driving. Happening to my wife today. Put her life at risk. This needs to be address and corrected before someone gets hurt.
Corrective Action:
MGU (Motor-Generator Unit) is a 48-volt belt-driven motor is malfunctioning. I reported the incident multiple times and been told that MGU part number 68623194AB has been on back ordered for months. They have tried to buy the part from other dealers and they won't sell because it's become an issue. I almost got into an accident when the car completly sputtered and shutoff while driving. Happening to my wife today. Put her life at risk. This needs to be address and corrected before someone gets hurt.
Additional Notes:
MGU (Motor-Generator Unit) is a 48-volt belt-driven motor is malfunctioning. I reported the incident multiple times and been told that MGU part number 68623194AB has been on back ordered for months. They have tried to buy the part from other dealers and they won't sell because it's become an issue. I almost got into an accident when the car completly sputtered and shutoff while driving. Happening to my wife today. Put her life at risk. This needs to be address and corrected before someone gets hurt.
Mfg Campaign: 11648494
Recall Date: Mar 15, 2025
Chrysler (fca Us, Llc)
Defect Description:
ENGINE
Potential Consequences:
About 2 weeks ago started hearing what sounded like a earing going bearing from under the hood on driver side. I took it to the dealership yesterday, told them im pretty sure bearing going out on MGU. The dealership called me about hour and half later, the MGU and belts tensioners failed. They have no clue when parts will be in to fix under warr. I must be one of the lucky ones and caught the problem before major problems started.
Corrective Action:
About 2 weeks ago started hearing what sounded like a earing going bearing from under the hood on driver side. I took it to the dealership yesterday, told them im pretty sure bearing going out on MGU. The dealership called me about hour and half later, the MGU and belts tensioners failed. They have no clue when parts will be in to fix under warr. I must be one of the lucky ones and caught the problem before major problems started.
Additional Notes:
About 2 weeks ago started hearing what sounded like a earing going bearing from under the hood on driver side. I took it to the dealership yesterday, told them im pretty sure bearing going out on MGU. The dealership called me about hour and half later, the MGU and belts tensioners failed. They have no clue when parts will be in to fix under warr. I must be one of the lucky ones and caught the problem before major problems started.
Mfg Campaign: 11643293
Recall Date: Feb 18, 2025
Chrysler (fca Us, Llc)
Defect Description:
ELECTRICAL SYSTEM
Potential Consequences:
About 2 weeks ago started hearing what sounded like a earing going bearing from under the hood on driver side. I took it to the dealership yesterday, told them im pretty sure bearing going out on MGU. The dealership called me about hour and half later, the MGU and belts tensioners failed. They have no clue when parts will be in to fix under warr. I must be one of the lucky ones and caught the problem before major problems started.
Corrective Action:
About 2 weeks ago started hearing what sounded like a earing going bearing from under the hood on driver side. I took it to the dealership yesterday, told them im pretty sure bearing going out on MGU. The dealership called me about hour and half later, the MGU and belts tensioners failed. They have no clue when parts will be in to fix under warr. I must be one of the lucky ones and caught the problem before major problems started.
Additional Notes:
About 2 weeks ago started hearing what sounded like a earing going bearing from under the hood on driver side. I took it to the dealership yesterday, told them im pretty sure bearing going out on MGU. The dealership called me about hour and half later, the MGU and belts tensioners failed. They have no clue when parts will be in to fix under warr. I must be one of the lucky ones and caught the problem before major problems started.
Mfg Campaign: 11643293
Recall Date: Feb 18, 2025
Chrysler (fca Us, Llc)
Defect Description:
SERVICE BRAKES
Potential Consequences:
The warning lights for the brake and parking brake began intermittently going off on the dashboard. The parking brake was not engaged when the warning lights were on. In mid-January the parking break went while the vehicle was stopped and in Park. The brake would not release. Upon being towed to the dealers, the issue communicated was the the electrical connector for the brake actuator was corroded and the entire wiring harness would need to be replaced. This was odd given the truck was under a year old. The vehicle has been at the dealership for a month with no ETA for the part(s). Despite multiple calls with Stelantis corporate over the past 2 weeks they have been unable/unwilling to disclose the exact part needed, nor why there is no ETA for the part(s).
Corrective Action:
The warning lights for the brake and parking brake began intermittently going off on the dashboard. The parking brake was not engaged when the warning lights were on. In mid-January the parking break went while the vehicle was stopped and in Park. The brake would not release. Upon being towed to the dealers, the issue communicated was the the electrical connector for the brake actuator was corroded and the entire wiring harness would need to be replaced. This was odd given the truck was under a year old. The vehicle has been at the dealership for a month with no ETA for the part(s). Despite multiple calls with Stelantis corporate over the past 2 weeks they have been unable/unwilling to disclose the exact part needed, nor why there is no ETA for the part(s).
Additional Notes:
The warning lights for the brake and parking brake began intermittently going off on the dashboard. The parking brake was not engaged when the warning lights were on. In mid-January the parking break went while the vehicle was stopped and in Park. The brake would not release. Upon being towed to the dealers, the issue communicated was the the electrical connector for the brake actuator was corroded and the entire wiring harness would need to be replaced. This was odd given the truck was under a year old. The vehicle has been at the dealership for a month with no ETA for the part(s). Despite multiple calls with Stelantis corporate over the past 2 weeks they have been unable/unwilling to disclose the exact part needed, nor why there is no ETA for the part(s).
Mfg Campaign: 11642868
Recall Date: Feb 15, 2025
Chrysler (fca Us, Llc)
Defect Description:
SERVICE BRAKES
Potential Consequences:
I was pulling out of a gas station onto the main road and the truck started shaking and died, parking brake came on and the battery right came on….1st incident Second incident I was baking out of a parking space and the same thing happened, truck started shaking and died, parking brake came on and the battery light lit up on the dash…. Dealership told me they couldn’t do anything about it because it didn’t do it while they had it…. Very dangerous issue, I’ve done a lot of research and all leads back to auto/ stop feature and etorque generator… My truck only has 11,000 miles on it… Please look into this, I have small kids and don’t want them harmed because of a malfunction from my truck… Thank you..
Corrective Action:
I was pulling out of a gas station onto the main road and the truck started shaking and died, parking brake came on and the battery right came on….1st incident Second incident I was baking out of a parking space and the same thing happened, truck started shaking and died, parking brake came on and the battery light lit up on the dash…. Dealership told me they couldn’t do anything about it because it didn’t do it while they had it…. Very dangerous issue, I’ve done a lot of research and all leads back to auto/ stop feature and etorque generator… My truck only has 11,000 miles on it… Please look into this, I have small kids and don’t want them harmed because of a malfunction from my truck… Thank you..
Additional Notes:
I was pulling out of a gas station onto the main road and the truck started shaking and died, parking brake came on and the battery right came on….1st incident Second incident I was baking out of a parking space and the same thing happened, truck started shaking and died, parking brake came on and the battery light lit up on the dash…. Dealership told me they couldn’t do anything about it because it didn’t do it while they had it…. Very dangerous issue, I’ve done a lot of research and all leads back to auto/ stop feature and etorque generator… My truck only has 11,000 miles on it… Please look into this, I have small kids and don’t want them harmed because of a malfunction from my truck… Thank you..
Mfg Campaign: 11634986
Recall Date: Jan 8, 2025
Chrysler (fca Us, Llc)
Defect Description:
ELECTRICAL SYSTEM
Potential Consequences:
I was pulling out of a gas station onto the main road and the truck started shaking and died, parking brake came on and the battery right came on….1st incident Second incident I was baking out of a parking space and the same thing happened, truck started shaking and died, parking brake came on and the battery light lit up on the dash…. Dealership told me they couldn’t do anything about it because it didn’t do it while they had it…. Very dangerous issue, I’ve done a lot of research and all leads back to auto/ stop feature and etorque generator… My truck only has 11,000 miles on it… Please look into this, I have small kids and don’t want them harmed because of a malfunction from my truck… Thank you..
Corrective Action:
I was pulling out of a gas station onto the main road and the truck started shaking and died, parking brake came on and the battery right came on….1st incident Second incident I was baking out of a parking space and the same thing happened, truck started shaking and died, parking brake came on and the battery light lit up on the dash…. Dealership told me they couldn’t do anything about it because it didn’t do it while they had it…. Very dangerous issue, I’ve done a lot of research and all leads back to auto/ stop feature and etorque generator… My truck only has 11,000 miles on it… Please look into this, I have small kids and don’t want them harmed because of a malfunction from my truck… Thank you..
Additional Notes:
I was pulling out of a gas station onto the main road and the truck started shaking and died, parking brake came on and the battery right came on….1st incident Second incident I was baking out of a parking space and the same thing happened, truck started shaking and died, parking brake came on and the battery light lit up on the dash…. Dealership told me they couldn’t do anything about it because it didn’t do it while they had it…. Very dangerous issue, I’ve done a lot of research and all leads back to auto/ stop feature and etorque generator… My truck only has 11,000 miles on it… Please look into this, I have small kids and don’t want them harmed because of a malfunction from my truck… Thank you..
Mfg Campaign: 11634986
Recall Date: Jan 8, 2025
Chrysler (fca Us, Llc)
Defect Description:
FORWARD COLLISION AVOIDANCE: AUTOMATIC EMERGENCY BRAKING
Potential Consequences:
I was pulling out of a gas station onto the main road and the truck started shaking and died, parking brake came on and the battery right came on….1st incident Second incident I was baking out of a parking space and the same thing happened, truck started shaking and died, parking brake came on and the battery light lit up on the dash…. Dealership told me they couldn’t do anything about it because it didn’t do it while they had it…. Very dangerous issue, I’ve done a lot of research and all leads back to auto/ stop feature and etorque generator… My truck only has 11,000 miles on it… Please look into this, I have small kids and don’t want them harmed because of a malfunction from my truck… Thank you..
Corrective Action:
I was pulling out of a gas station onto the main road and the truck started shaking and died, parking brake came on and the battery right came on….1st incident Second incident I was baking out of a parking space and the same thing happened, truck started shaking and died, parking brake came on and the battery light lit up on the dash…. Dealership told me they couldn’t do anything about it because it didn’t do it while they had it…. Very dangerous issue, I’ve done a lot of research and all leads back to auto/ stop feature and etorque generator… My truck only has 11,000 miles on it… Please look into this, I have small kids and don’t want them harmed because of a malfunction from my truck… Thank you..
Additional Notes:
I was pulling out of a gas station onto the main road and the truck started shaking and died, parking brake came on and the battery right came on….1st incident Second incident I was baking out of a parking space and the same thing happened, truck started shaking and died, parking brake came on and the battery light lit up on the dash…. Dealership told me they couldn’t do anything about it because it didn’t do it while they had it…. Very dangerous issue, I’ve done a lot of research and all leads back to auto/ stop feature and etorque generator… My truck only has 11,000 miles on it… Please look into this, I have small kids and don’t want them harmed because of a malfunction from my truck… Thank you..
Mfg Campaign: 11634986
Recall Date: Jan 8, 2025
Chrysler (fca Us, Llc)
Defect Description:
ENGINE
Potential Consequences:
The contact owns a 2024 Ram 1500. The contact stated that while driving with his family at approximately 70 MPH, several unknown warning lights were illuminated, and the vehicle lost motive power and came to a complete stop in the middle of the highway. Additionally, the hazards lights failed to engage as needed. The vehicle was towed to the local dealer to be diagnosed; however, the dealer informed the contact that the failure could not be replicated. The vehicle was not diagnosed or repaired. The manufacturer was not notified of the failure. The approximate failure mileage was 3,500.
Corrective Action:
The contact owns a 2024 Ram 1500. The contact stated that while driving with his family at approximately 70 MPH, several unknown warning lights were illuminated, and the vehicle lost motive power and came to a complete stop in the middle of the highway. Additionally, the hazards lights failed to engage as needed. The vehicle was towed to the local dealer to be diagnosed; however, the dealer informed the contact that the failure could not be replicated. The vehicle was not diagnosed or repaired. The manufacturer was not notified of the failure. The approximate failure mileage was 3,500.
Additional Notes:
The contact owns a 2024 Ram 1500. The contact stated that while driving with his family at approximately 70 MPH, several unknown warning lights were illuminated, and the vehicle lost motive power and came to a complete stop in the middle of the highway. Additionally, the hazards lights failed to engage as needed. The vehicle was towed to the local dealer to be diagnosed; however, the dealer informed the contact that the failure could not be replicated. The vehicle was not diagnosed or repaired. The manufacturer was not notified of the failure. The approximate failure mileage was 3,500.
Mfg Campaign: 11623802
Recall Date: Nov 6, 2024
Chrysler (fca Us, Llc)
Defect Description:
ELECTRICAL SYSTEM
Potential Consequences:
The contact owns a 2024 Ram 1500. The contact stated that while driving with his family at approximately 70 MPH, several unknown warning lights were illuminated, and the vehicle lost motive power and came to a complete stop in the middle of the highway. Additionally, the hazards lights failed to engage as needed. The vehicle was towed to the local dealer to be diagnosed; however, the dealer informed the contact that the failure could not be replicated. The vehicle was not diagnosed or repaired. The manufacturer was not notified of the failure. The approximate failure mileage was 3,500.
Corrective Action:
The contact owns a 2024 Ram 1500. The contact stated that while driving with his family at approximately 70 MPH, several unknown warning lights were illuminated, and the vehicle lost motive power and came to a complete stop in the middle of the highway. Additionally, the hazards lights failed to engage as needed. The vehicle was towed to the local dealer to be diagnosed; however, the dealer informed the contact that the failure could not be replicated. The vehicle was not diagnosed or repaired. The manufacturer was not notified of the failure. The approximate failure mileage was 3,500.
Additional Notes:
The contact owns a 2024 Ram 1500. The contact stated that while driving with his family at approximately 70 MPH, several unknown warning lights were illuminated, and the vehicle lost motive power and came to a complete stop in the middle of the highway. Additionally, the hazards lights failed to engage as needed. The vehicle was towed to the local dealer to be diagnosed; however, the dealer informed the contact that the failure could not be replicated. The vehicle was not diagnosed or repaired. The manufacturer was not notified of the failure. The approximate failure mileage was 3,500.
Mfg Campaign: 11623802
Recall Date: Nov 6, 2024
Chrysler (fca Us, Llc)
Defect Description:
POWER TRAIN
Potential Consequences:
The contact owns a 2024 Ram 1500. The contact stated that while driving with his family at approximately 70 MPH, several unknown warning lights were illuminated, and the vehicle lost motive power and came to a complete stop in the middle of the highway. Additionally, the hazards lights failed to engage as needed. The vehicle was towed to the local dealer to be diagnosed; however, the dealer informed the contact that the failure could not be replicated. The vehicle was not diagnosed or repaired. The manufacturer was not notified of the failure. The approximate failure mileage was 3,500.
Corrective Action:
The contact owns a 2024 Ram 1500. The contact stated that while driving with his family at approximately 70 MPH, several unknown warning lights were illuminated, and the vehicle lost motive power and came to a complete stop in the middle of the highway. Additionally, the hazards lights failed to engage as needed. The vehicle was towed to the local dealer to be diagnosed; however, the dealer informed the contact that the failure could not be replicated. The vehicle was not diagnosed or repaired. The manufacturer was not notified of the failure. The approximate failure mileage was 3,500.
Additional Notes:
The contact owns a 2024 Ram 1500. The contact stated that while driving with his family at approximately 70 MPH, several unknown warning lights were illuminated, and the vehicle lost motive power and came to a complete stop in the middle of the highway. Additionally, the hazards lights failed to engage as needed. The vehicle was towed to the local dealer to be diagnosed; however, the dealer informed the contact that the failure could not be replicated. The vehicle was not diagnosed or repaired. The manufacturer was not notified of the failure. The approximate failure mileage was 3,500.
Mfg Campaign: 11623802
Recall Date: Nov 6, 2024
Chrysler (fca Us, Llc)
Defect Description:
FORWARD COLLISION AVOIDANCE: AUTOMATIC EMERGENCY BRAKING
Potential Consequences:
On two separate incidents my 2024 RAM [XXX] with ESC displayed multiple dashboard alerts while turning at low speed with an driver alert instruction to shift the knob to park with truck still rolling. On both incidents the engine was shut-off while the vehicle was still rolling. Very dangerous but I had to stop the vehicle completely and shift to park then restart the truck. I will attempt to get camera pics of the display next time it happens. Similar to 2025 RAM ESC recall, the crash safety features are disabled until the vehicle is stopped and restarted. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Corrective Action:
On two separate incidents my 2024 RAM [XXX] with ESC displayed multiple dashboard alerts while turning at low speed with an driver alert instruction to shift the knob to park with truck still rolling. On both incidents the engine was shut-off while the vehicle was still rolling. Very dangerous but I had to stop the vehicle completely and shift to park then restart the truck. I will attempt to get camera pics of the display next time it happens. Similar to 2025 RAM ESC recall, the crash safety features are disabled until the vehicle is stopped and restarted. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Additional Notes:
On two separate incidents my 2024 RAM [XXX] with ESC displayed multiple dashboard alerts while turning at low speed with an driver alert instruction to shift the knob to park with truck still rolling. On both incidents the engine was shut-off while the vehicle was still rolling. Very dangerous but I had to stop the vehicle completely and shift to park then restart the truck. I will attempt to get camera pics of the display next time it happens. Similar to 2025 RAM ESC recall, the crash safety features are disabled until the vehicle is stopped and restarted. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Mfg Campaign: 11623387
Recall Date: Nov 4, 2024
Chrysler (fca Us, Llc)
Defect Description:
STRUCTURE:BODY
Potential Consequences:
I bought a new Dodge Ram 1500 pickup truck from Lindsay CDJR located at 8100 Centreville Road Manassas VA 20111 on [XXX] and on [XXX] I noticed there are missing rear wheel shields on both sides of the truck. I called the Dealership and spoke to the salesman that sold me the car Said Hashemi and I sent him pictures of the missing parts and exposed wires and undercarriage and parts. He told me I could go to a local dodge dealership and get a quote for the parts and that dealership could call him and he would arrange for a charge to the Linsay dealership. I did this the same day 10/23/2024 and got a quote of $809.14 When I called from that local dealership Garden City Dodge in New York Said Hashemi then spoke to the sales Manager Mike Tatum who said they would not pay for them. These shields are essential to safe operation of the vehicle, and it is a safety hazard to have exposed wiring and parts that will fail as a result. The fact that they make that part to protect the wiring and other parts is De Facto evidence that they are needed. It is also deception and negligence on the part of the dealership to sell a vehicle with missing parts. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Corrective Action:
I bought a new Dodge Ram 1500 pickup truck from Lindsay CDJR located at 8100 Centreville Road Manassas VA 20111 on [XXX] and on [XXX] I noticed there are missing rear wheel shields on both sides of the truck. I called the Dealership and spoke to the salesman that sold me the car Said Hashemi and I sent him pictures of the missing parts and exposed wires and undercarriage and parts. He told me I could go to a local dodge dealership and get a quote for the parts and that dealership could call him and he would arrange for a charge to the Linsay dealership. I did this the same day 10/23/2024 and got a quote of $809.14 When I called from that local dealership Garden City Dodge in New York Said Hashemi then spoke to the sales Manager Mike Tatum who said they would not pay for them. These shields are essential to safe operation of the vehicle, and it is a safety hazard to have exposed wiring and parts that will fail as a result. The fact that they make that part to protect the wiring and other parts is De Facto evidence that they are needed. It is also deception and negligence on the part of the dealership to sell a vehicle with missing parts. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Additional Notes:
I bought a new Dodge Ram 1500 pickup truck from Lindsay CDJR located at 8100 Centreville Road Manassas VA 20111 on [XXX] and on [XXX] I noticed there are missing rear wheel shields on both sides of the truck. I called the Dealership and spoke to the salesman that sold me the car Said Hashemi and I sent him pictures of the missing parts and exposed wires and undercarriage and parts. He told me I could go to a local dodge dealership and get a quote for the parts and that dealership could call him and he would arrange for a charge to the Linsay dealership. I did this the same day 10/23/2024 and got a quote of $809.14 When I called from that local dealership Garden City Dodge in New York Said Hashemi then spoke to the sales Manager Mike Tatum who said they would not pay for them. These shields are essential to safe operation of the vehicle, and it is a safety hazard to have exposed wiring and parts that will fail as a result. The fact that they make that part to protect the wiring and other parts is De Facto evidence that they are needed. It is also deception and negligence on the part of the dealership to sell a vehicle with missing parts. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Mfg Campaign: 11621692
Recall Date: Oct 24, 2024
Chrysler (fca Us, Llc)
Defect Description:
UNKNOWN OR OTHER
Potential Consequences:
The vehicle at low speeds or when stopped at an intersection UNEXPECTEDLY stalls, sometimes when rolling. This disables the vehicle and to restart you must turn the gearselecter knob to Park, put your foot on the brake and push the start button. Sometimes the engine requires multiple attempts to restart. The instrument display after the stall shows the check engine light illuminated along with the warning lights for the front and rear parking sensors , the stability control, and automatic emergency braking. These warning lights remain illuminated at least until you turn the truck off. The check engine light remains on usually until the next day. It has now stalled over 10 times.This problem has not been diagnosed by the dealer.
Corrective Action:
The vehicle at low speeds or when stopped at an intersection UNEXPECTEDLY stalls, sometimes when rolling. This disables the vehicle and to restart you must turn the gearselecter knob to Park, put your foot on the brake and push the start button. Sometimes the engine requires multiple attempts to restart. The instrument display after the stall shows the check engine light illuminated along with the warning lights for the front and rear parking sensors , the stability control, and automatic emergency braking. These warning lights remain illuminated at least until you turn the truck off. The check engine light remains on usually until the next day. It has now stalled over 10 times.This problem has not been diagnosed by the dealer.
Additional Notes:
The vehicle at low speeds or when stopped at an intersection UNEXPECTEDLY stalls, sometimes when rolling. This disables the vehicle and to restart you must turn the gearselecter knob to Park, put your foot on the brake and push the start button. Sometimes the engine requires multiple attempts to restart. The instrument display after the stall shows the check engine light illuminated along with the warning lights for the front and rear parking sensors , the stability control, and automatic emergency braking. These warning lights remain illuminated at least until you turn the truck off. The check engine light remains on usually until the next day. It has now stalled over 10 times.This problem has not been diagnosed by the dealer.
Mfg Campaign: 11612916
Recall Date: Sep 5, 2024
Chrysler (fca Us, Llc)
Defect Description:
FORWARD COLLISION AVOIDANCE: AUTOMATIC EMERGENCY BRAKING
Potential Consequences:
The vehicle at low speeds or when stopped at an intersection UNEXPECTEDLY stalls, sometimes when rolling. This disables the vehicle and to restart you must turn the gearselecter knob to Park, put your foot on the brake and push the start button. Sometimes the engine requires multiple attempts to restart. The instrument display after the stall shows the check engine light illuminated along with the warning lights for the front and rear parking sensors , the stability control, and automatic emergency braking. These warning lights remain illuminated at least until you turn the truck off. The check engine light remains on usually until the next day. It has now stalled over 10 times.This problem has not been diagnosed by the dealer.
Corrective Action:
The vehicle at low speeds or when stopped at an intersection UNEXPECTEDLY stalls, sometimes when rolling. This disables the vehicle and to restart you must turn the gearselecter knob to Park, put your foot on the brake and push the start button. Sometimes the engine requires multiple attempts to restart. The instrument display after the stall shows the check engine light illuminated along with the warning lights for the front and rear parking sensors , the stability control, and automatic emergency braking. These warning lights remain illuminated at least until you turn the truck off. The check engine light remains on usually until the next day. It has now stalled over 10 times.This problem has not been diagnosed by the dealer.
Additional Notes:
The vehicle at low speeds or when stopped at an intersection UNEXPECTEDLY stalls, sometimes when rolling. This disables the vehicle and to restart you must turn the gearselecter knob to Park, put your foot on the brake and push the start button. Sometimes the engine requires multiple attempts to restart. The instrument display after the stall shows the check engine light illuminated along with the warning lights for the front and rear parking sensors , the stability control, and automatic emergency braking. These warning lights remain illuminated at least until you turn the truck off. The check engine light remains on usually until the next day. It has now stalled over 10 times.This problem has not been diagnosed by the dealer.
Mfg Campaign: 11612916
Recall Date: Sep 5, 2024
Chrysler (fca Us, Llc)
Defect Description:
BACK OVER PREVENTION: WARNINGS
Potential Consequences:
The vehicle at low speeds or when stopped at an intersection UNEXPECTEDLY stalls, sometimes when rolling. This disables the vehicle and to restart you must turn the gearselecter knob to Park, put your foot on the brake and push the start button. Sometimes the engine requires multiple attempts to restart. The instrument display after the stall shows the check engine light illuminated along with the warning lights for the front and rear parking sensors , the stability control, and automatic emergency braking. These warning lights remain illuminated at least until you turn the truck off. The check engine light remains on usually until the next day. It has now stalled over 10 times.This problem has not been diagnosed by the dealer.
Corrective Action:
The vehicle at low speeds or when stopped at an intersection UNEXPECTEDLY stalls, sometimes when rolling. This disables the vehicle and to restart you must turn the gearselecter knob to Park, put your foot on the brake and push the start button. Sometimes the engine requires multiple attempts to restart. The instrument display after the stall shows the check engine light illuminated along with the warning lights for the front and rear parking sensors , the stability control, and automatic emergency braking. These warning lights remain illuminated at least until you turn the truck off. The check engine light remains on usually until the next day. It has now stalled over 10 times.This problem has not been diagnosed by the dealer.
Additional Notes:
The vehicle at low speeds or when stopped at an intersection UNEXPECTEDLY stalls, sometimes when rolling. This disables the vehicle and to restart you must turn the gearselecter knob to Park, put your foot on the brake and push the start button. Sometimes the engine requires multiple attempts to restart. The instrument display after the stall shows the check engine light illuminated along with the warning lights for the front and rear parking sensors , the stability control, and automatic emergency braking. These warning lights remain illuminated at least until you turn the truck off. The check engine light remains on usually until the next day. It has now stalled over 10 times.This problem has not been diagnosed by the dealer.
Mfg Campaign: 11612916
Recall Date: Sep 5, 2024
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