Complaints & Recalls
Official Safety Recalls - Important!
8 RecallsThese are official manufacturer recalls ordered by NHTSA for safety defects. If you own this vehicle, contact your dealer immediately for free repairs.
Chrysler (fca Us, Llc)
Safety Issue:
Chrysler (FCA US, LLC) is recalling certain 2019-2024 Ram 1500 vehicles. The driver's side air bag may not be connected properly, which can cause the air bag not to deploy as intended. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 208, "Occupant Crash Protection."
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 888-327-4236 (TTY 888-275-9171) or go to nhtsa.gov.
Mfg Campaign: 08C
Recall Date: May 8, 2025
Chrysler (fca Us, Llc)
Safety Issue:
Chrysler (FCA US, LLC) is recalling certain 2023-2024 Ram 1500 vehicles. The turn signal self-canceling feature may not function properly. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 108, "Lamps, Reflective devices, and Associated Equipment."
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Mfg Campaign: A1B
Recall Date: Oct 1, 2024
Chrysler (fca Us, Llc)
Safety Issue:
Chrysler (FCA US, LLC) is recalling certain 2019, 2021-2024 Ram 1500 vehicles. Due to a software malfunction, the anti-lock brake system (ABS) control module may disable the electronic stability control system. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 126, "Electronic Stability Control Systems."
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Mfg Campaign: 75B
Recall Date: Sep 5, 2024
Chrysler (fca Us, Llc) (stellantis)
Safety Issue:
Chrysler (FCA US, LLC) (Stellantis) is recalling certain 2023-2024 Ram 1500, Jeep Wrangler, Jeep Wagoneer, Jeep Grand Wagoneer, Chrysler Pacifica, Ram 3500, Ram 3500 cab chassis, Ram 2500, Ram 4500 cab chassis, Ram 5500 cab chassis, 2023 Jeep Gladiator, Jeep Grand Cherokee, Jeep Grand Cherokee L, Ram 3500 Cab Chassis with a GVWR less than 10,000 lbs., and Chrysler Voyager vehicles. The steering column control module may not be welded properly, which can prevent the driver's air bag from deploying in a crash. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 208, "Occupant Crash Protection."
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Mfg Campaign: 14B,33B,34B,35B,36B
Recall Date: Mar 14, 2024
Consumer Complaints
74 ComplaintsChrysler (fca Us, Llc)
Defect Description:
SERVICE BRAKES
Potential Consequences:
Brake pedal goes to floor when braking. When brakes are applied they need to be pumped first, for pressure to be applied.
Corrective Action:
Brake pedal goes to floor when braking. When brakes are applied they need to be pumped first, for pressure to be applied.
Additional Notes:
Brake pedal goes to floor when braking. When brakes are applied they need to be pumped first, for pressure to be applied.
Mfg Campaign: 11675430
Recall Date: Jul 22, 2025
Chrysler (fca Us, Llc)
Defect Description:
ENGINE
Potential Consequences:
The vehicle has been in the shop for a multiple cylinder misfire 5 times now. RAM has been unable to repair the vehicle. This poses a potential safety issue because it could happen while I am driving on the road and potentially cause an accident.
Corrective Action:
The vehicle has been in the shop for a multiple cylinder misfire 5 times now. RAM has been unable to repair the vehicle. This poses a potential safety issue because it could happen while I am driving on the road and potentially cause an accident.
Additional Notes:
The vehicle has been in the shop for a multiple cylinder misfire 5 times now. RAM has been unable to repair the vehicle. This poses a potential safety issue because it could happen while I am driving on the road and potentially cause an accident.
Mfg Campaign: 11670610
Recall Date: Jul 1, 2025
Chrysler (fca Us, Llc)
Defect Description:
ELECTRICAL SYSTEM
Potential Consequences:
The vehicle has been in the shop for a multiple cylinder misfire 5 times now. RAM has been unable to repair the vehicle. This poses a potential safety issue because it could happen while I am driving on the road and potentially cause an accident.
Corrective Action:
The vehicle has been in the shop for a multiple cylinder misfire 5 times now. RAM has been unable to repair the vehicle. This poses a potential safety issue because it could happen while I am driving on the road and potentially cause an accident.
Additional Notes:
The vehicle has been in the shop for a multiple cylinder misfire 5 times now. RAM has been unable to repair the vehicle. This poses a potential safety issue because it could happen while I am driving on the road and potentially cause an accident.
Mfg Campaign: 11670610
Recall Date: Jul 1, 2025
Chrysler (fca Us, Llc)
Defect Description:
STEERING
Potential Consequences:
The contact owns a 2024 Ram 1500. The contact received notification of NHTSA Campaign Number: 24V729000 (Steering, Exterior Lighting); however, the part to do the recall repair was unavailable. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The dealer was contacted. The manufacturer was not made aware of the issue. The contact had not experienced a failure. Parts distribution disconnect.
Corrective Action:
The contact owns a 2024 Ram 1500. The contact received notification of NHTSA Campaign Number: 24V729000 (Steering, Exterior Lighting); however, the part to do the recall repair was unavailable. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The dealer was contacted. The manufacturer was not made aware of the issue. The contact had not experienced a failure. Parts distribution disconnect.
Additional Notes:
The contact owns a 2024 Ram 1500. The contact received notification of NHTSA Campaign Number: 24V729000 (Steering, Exterior Lighting); however, the part to do the recall repair was unavailable. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The dealer was contacted. The manufacturer was not made aware of the issue. The contact had not experienced a failure. Parts distribution disconnect.
Mfg Campaign: 11669738
Recall Date: Jun 27, 2025
Chrysler (fca Us, Llc)
Defect Description:
EXTERIOR LIGHTING
Potential Consequences:
The contact owns a 2024 Ram 1500. The contact received notification of NHTSA Campaign Number: 24V729000 (Steering, Exterior Lighting); however, the part to do the recall repair was unavailable. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The dealer was contacted. The manufacturer was not made aware of the issue. The contact had not experienced a failure. Parts distribution disconnect.
Corrective Action:
The contact owns a 2024 Ram 1500. The contact received notification of NHTSA Campaign Number: 24V729000 (Steering, Exterior Lighting); however, the part to do the recall repair was unavailable. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The dealer was contacted. The manufacturer was not made aware of the issue. The contact had not experienced a failure. Parts distribution disconnect.
Additional Notes:
The contact owns a 2024 Ram 1500. The contact received notification of NHTSA Campaign Number: 24V729000 (Steering, Exterior Lighting); however, the part to do the recall repair was unavailable. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The dealer was contacted. The manufacturer was not made aware of the issue. The contact had not experienced a failure. Parts distribution disconnect.
Mfg Campaign: 11669738
Recall Date: Jun 27, 2025
Chrysler (fca Us, Llc)
Defect Description:
ENGINE
Potential Consequences:
the vehicle randomly stalls, causing it to through it in park regardless of speed and puts on the parking brake causing a increased risk of an accident. The battery light then comes on. It has been in the shop 5 times for the same problem. This last time was the worst of them all. After restarting it on the way to the dealer it started shutting down the radio, then the ac, and then in middle of a sharp turn it shut of the power steering. Let's just say that a bad way to find out it has electrical power steering. then next it shut down completely with about every light on the dash on. Had to call a tow truck. None of the dealerships it has been to for these issues have been unable to find the cause. The dealerships have been unable to reproduce the issue. i currently do not have the invoices from the dealership it is at but can get them to you in a few days.
Corrective Action:
the vehicle randomly stalls, causing it to through it in park regardless of speed and puts on the parking brake causing a increased risk of an accident. The battery light then comes on. It has been in the shop 5 times for the same problem. This last time was the worst of them all. After restarting it on the way to the dealer it started shutting down the radio, then the ac, and then in middle of a sharp turn it shut of the power steering. Let's just say that a bad way to find out it has electrical power steering. then next it shut down completely with about every light on the dash on. Had to call a tow truck. None of the dealerships it has been to for these issues have been unable to find the cause. The dealerships have been unable to reproduce the issue. i currently do not have the invoices from the dealership it is at but can get them to you in a few days.
Additional Notes:
the vehicle randomly stalls, causing it to through it in park regardless of speed and puts on the parking brake causing a increased risk of an accident. The battery light then comes on. It has been in the shop 5 times for the same problem. This last time was the worst of them all. After restarting it on the way to the dealer it started shutting down the radio, then the ac, and then in middle of a sharp turn it shut of the power steering. Let's just say that a bad way to find out it has electrical power steering. then next it shut down completely with about every light on the dash on. Had to call a tow truck. None of the dealerships it has been to for these issues have been unable to find the cause. The dealerships have been unable to reproduce the issue. i currently do not have the invoices from the dealership it is at but can get them to you in a few days.
Mfg Campaign: 11669312
Recall Date: Jun 25, 2025
Chrysler (fca Us, Llc)
Defect Description:
UNKNOWN OR OTHER
Potential Consequences:
the vehicle randomly stalls, causing it to through it in park regardless of speed and puts on the parking brake causing a increased risk of an accident. The battery light then comes on. It has been in the shop 5 times for the same problem. This last time was the worst of them all. After restarting it on the way to the dealer it started shutting down the radio, then the ac, and then in middle of a sharp turn it shut of the power steering. Let's just say that a bad way to find out it has electrical power steering. then next it shut down completely with about every light on the dash on. Had to call a tow truck. None of the dealerships it has been to for these issues have been unable to find the cause. The dealerships have been unable to reproduce the issue. i currently do not have the invoices from the dealership it is at but can get them to you in a few days.
Corrective Action:
the vehicle randomly stalls, causing it to through it in park regardless of speed and puts on the parking brake causing a increased risk of an accident. The battery light then comes on. It has been in the shop 5 times for the same problem. This last time was the worst of them all. After restarting it on the way to the dealer it started shutting down the radio, then the ac, and then in middle of a sharp turn it shut of the power steering. Let's just say that a bad way to find out it has electrical power steering. then next it shut down completely with about every light on the dash on. Had to call a tow truck. None of the dealerships it has been to for these issues have been unable to find the cause. The dealerships have been unable to reproduce the issue. i currently do not have the invoices from the dealership it is at but can get them to you in a few days.
Additional Notes:
the vehicle randomly stalls, causing it to through it in park regardless of speed and puts on the parking brake causing a increased risk of an accident. The battery light then comes on. It has been in the shop 5 times for the same problem. This last time was the worst of them all. After restarting it on the way to the dealer it started shutting down the radio, then the ac, and then in middle of a sharp turn it shut of the power steering. Let's just say that a bad way to find out it has electrical power steering. then next it shut down completely with about every light on the dash on. Had to call a tow truck. None of the dealerships it has been to for these issues have been unable to find the cause. The dealerships have been unable to reproduce the issue. i currently do not have the invoices from the dealership it is at but can get them to you in a few days.
Mfg Campaign: 11669312
Recall Date: Jun 25, 2025
Chrysler (fca Us, Llc)
Defect Description:
ELECTRICAL SYSTEM
Potential Consequences:
the vehicle randomly stalls, causing it to through it in park regardless of speed and puts on the parking brake causing a increased risk of an accident. The battery light then comes on. It has been in the shop 5 times for the same problem. This last time was the worst of them all. After restarting it on the way to the dealer it started shutting down the radio, then the ac, and then in middle of a sharp turn it shut of the power steering. Let's just say that a bad way to find out it has electrical power steering. then next it shut down completely with about every light on the dash on. Had to call a tow truck. None of the dealerships it has been to for these issues have been unable to find the cause. The dealerships have been unable to reproduce the issue. i currently do not have the invoices from the dealership it is at but can get them to you in a few days.
Corrective Action:
the vehicle randomly stalls, causing it to through it in park regardless of speed and puts on the parking brake causing a increased risk of an accident. The battery light then comes on. It has been in the shop 5 times for the same problem. This last time was the worst of them all. After restarting it on the way to the dealer it started shutting down the radio, then the ac, and then in middle of a sharp turn it shut of the power steering. Let's just say that a bad way to find out it has electrical power steering. then next it shut down completely with about every light on the dash on. Had to call a tow truck. None of the dealerships it has been to for these issues have been unable to find the cause. The dealerships have been unable to reproduce the issue. i currently do not have the invoices from the dealership it is at but can get them to you in a few days.
Additional Notes:
the vehicle randomly stalls, causing it to through it in park regardless of speed and puts on the parking brake causing a increased risk of an accident. The battery light then comes on. It has been in the shop 5 times for the same problem. This last time was the worst of them all. After restarting it on the way to the dealer it started shutting down the radio, then the ac, and then in middle of a sharp turn it shut of the power steering. Let's just say that a bad way to find out it has electrical power steering. then next it shut down completely with about every light on the dash on. Had to call a tow truck. None of the dealerships it has been to for these issues have been unable to find the cause. The dealerships have been unable to reproduce the issue. i currently do not have the invoices from the dealership it is at but can get them to you in a few days.
Mfg Campaign: 11669312
Recall Date: Jun 25, 2025
Chrysler (fca Us, Llc)
Defect Description:
UNKNOWN OR OTHER
Potential Consequences:
Within the first 3,000 miles of purchasing the vehicle, it would randomly go into neutral (although) it indicated drive. No warning signals were activated. This happened 5 times. The dealership tried to re-train the transmission which appeared to work for a bit, however the car now shuts down completely with no warning. It will engage the emergency brake as well. This has happened 4 times now. I have an elderly mom living with me, a husband with Parkinson's and I take care of my grand children. This is a huge safety issue. I have had the car to the dealership 6 times and they cannot figure out the problem. Chrysler is dragging their feet on this and I am concerned for our safety.
Corrective Action:
Within the first 3,000 miles of purchasing the vehicle, it would randomly go into neutral (although) it indicated drive. No warning signals were activated. This happened 5 times. The dealership tried to re-train the transmission which appeared to work for a bit, however the car now shuts down completely with no warning. It will engage the emergency brake as well. This has happened 4 times now. I have an elderly mom living with me, a husband with Parkinson's and I take care of my grand children. This is a huge safety issue. I have had the car to the dealership 6 times and they cannot figure out the problem. Chrysler is dragging their feet on this and I am concerned for our safety.
Additional Notes:
Within the first 3,000 miles of purchasing the vehicle, it would randomly go into neutral (although) it indicated drive. No warning signals were activated. This happened 5 times. The dealership tried to re-train the transmission which appeared to work for a bit, however the car now shuts down completely with no warning. It will engage the emergency brake as well. This has happened 4 times now. I have an elderly mom living with me, a husband with Parkinson's and I take care of my grand children. This is a huge safety issue. I have had the car to the dealership 6 times and they cannot figure out the problem. Chrysler is dragging their feet on this and I am concerned for our safety.
Mfg Campaign: 11668068
Recall Date: Jun 20, 2025
Chrysler (fca Us, Llc)
Defect Description:
ENGINE
Potential Consequences:
Truck has auto start/stop for fuel efficiency. It automatically engages on startup. Truck is prone to sudden unexpected acceleration when it is engaged. Has almost caused 3 wrecks with my truck. Dealership says they know about the problem and that I should just turn it off everytime I get in the truck. This will kill somebody some day. I forgot to turn it off today and it almost caused me to rear-end another vehicle while at a stoplight.
Corrective Action:
Truck has auto start/stop for fuel efficiency. It automatically engages on startup. Truck is prone to sudden unexpected acceleration when it is engaged. Has almost caused 3 wrecks with my truck. Dealership says they know about the problem and that I should just turn it off everytime I get in the truck. This will kill somebody some day. I forgot to turn it off today and it almost caused me to rear-end another vehicle while at a stoplight.
Additional Notes:
Truck has auto start/stop for fuel efficiency. It automatically engages on startup. Truck is prone to sudden unexpected acceleration when it is engaged. Has almost caused 3 wrecks with my truck. Dealership says they know about the problem and that I should just turn it off everytime I get in the truck. This will kill somebody some day. I forgot to turn it off today and it almost caused me to rear-end another vehicle while at a stoplight.
Mfg Campaign: 11664924
Recall Date: Jun 4, 2025
Chrysler (fca Us, Llc)
Defect Description:
ELECTRICAL SYSTEM
Potential Consequences:
Truck has auto start/stop for fuel efficiency. It automatically engages on startup. Truck is prone to sudden unexpected acceleration when it is engaged. Has almost caused 3 wrecks with my truck. Dealership says they know about the problem and that I should just turn it off everytime I get in the truck. This will kill somebody some day. I forgot to turn it off today and it almost caused me to rear-end another vehicle while at a stoplight.
Corrective Action:
Truck has auto start/stop for fuel efficiency. It automatically engages on startup. Truck is prone to sudden unexpected acceleration when it is engaged. Has almost caused 3 wrecks with my truck. Dealership says they know about the problem and that I should just turn it off everytime I get in the truck. This will kill somebody some day. I forgot to turn it off today and it almost caused me to rear-end another vehicle while at a stoplight.
Additional Notes:
Truck has auto start/stop for fuel efficiency. It automatically engages on startup. Truck is prone to sudden unexpected acceleration when it is engaged. Has almost caused 3 wrecks with my truck. Dealership says they know about the problem and that I should just turn it off everytime I get in the truck. This will kill somebody some day. I forgot to turn it off today and it almost caused me to rear-end another vehicle while at a stoplight.
Mfg Campaign: 11664924
Recall Date: Jun 4, 2025
Chrysler (fca Us, Llc)
Defect Description:
FUEL/PROPULSION SYSTEM
Potential Consequences:
Truck has auto start/stop for fuel efficiency. It automatically engages on startup. Truck is prone to sudden unexpected acceleration when it is engaged. Has almost caused 3 wrecks with my truck. Dealership says they know about the problem and that I should just turn it off everytime I get in the truck. This will kill somebody some day. I forgot to turn it off today and it almost caused me to rear-end another vehicle while at a stoplight.
Corrective Action:
Truck has auto start/stop for fuel efficiency. It automatically engages on startup. Truck is prone to sudden unexpected acceleration when it is engaged. Has almost caused 3 wrecks with my truck. Dealership says they know about the problem and that I should just turn it off everytime I get in the truck. This will kill somebody some day. I forgot to turn it off today and it almost caused me to rear-end another vehicle while at a stoplight.
Additional Notes:
Truck has auto start/stop for fuel efficiency. It automatically engages on startup. Truck is prone to sudden unexpected acceleration when it is engaged. Has almost caused 3 wrecks with my truck. Dealership says they know about the problem and that I should just turn it off everytime I get in the truck. This will kill somebody some day. I forgot to turn it off today and it almost caused me to rear-end another vehicle while at a stoplight.
Mfg Campaign: 11664924
Recall Date: Jun 4, 2025
Chrysler (fca Us, Llc)
Defect Description:
ENGINE
Potential Consequences:
The electric emergency brake engaged twice while I was driving; luckily, both times, I was just above idle speed in a parking lot. One time, the engine cut off wholly and randomly while driving. Once, at an intersection with my family in the truck, the truck began revving up and accelerating toward oncoming traffic. My family was in the vehicle. I had to smash the brakes several times, and the back wheels were chiroing due to the forward acceleration. There were no warning lamps. I turned the truck into the local RAM dealership, and they cannot find an issue. This makes the truck more dangerous because it happens at random, and the cause can't be found.
Corrective Action:
The electric emergency brake engaged twice while I was driving; luckily, both times, I was just above idle speed in a parking lot. One time, the engine cut off wholly and randomly while driving. Once, at an intersection with my family in the truck, the truck began revving up and accelerating toward oncoming traffic. My family was in the vehicle. I had to smash the brakes several times, and the back wheels were chiroing due to the forward acceleration. There were no warning lamps. I turned the truck into the local RAM dealership, and they cannot find an issue. This makes the truck more dangerous because it happens at random, and the cause can't be found.
Additional Notes:
The electric emergency brake engaged twice while I was driving; luckily, both times, I was just above idle speed in a parking lot. One time, the engine cut off wholly and randomly while driving. Once, at an intersection with my family in the truck, the truck began revving up and accelerating toward oncoming traffic. My family was in the vehicle. I had to smash the brakes several times, and the back wheels were chiroing due to the forward acceleration. There were no warning lamps. I turned the truck into the local RAM dealership, and they cannot find an issue. This makes the truck more dangerous because it happens at random, and the cause can't be found.
Mfg Campaign: 11659148
Recall Date: May 6, 2025
Chrysler (fca Us, Llc)
Defect Description:
POWER TRAIN
Potential Consequences:
The electric emergency brake engaged twice while I was driving; luckily, both times, I was just above idle speed in a parking lot. One time, the engine cut off wholly and randomly while driving. Once, at an intersection with my family in the truck, the truck began revving up and accelerating toward oncoming traffic. My family was in the vehicle. I had to smash the brakes several times, and the back wheels were chiroing due to the forward acceleration. There were no warning lamps. I turned the truck into the local RAM dealership, and they cannot find an issue. This makes the truck more dangerous because it happens at random, and the cause can't be found.
Corrective Action:
The electric emergency brake engaged twice while I was driving; luckily, both times, I was just above idle speed in a parking lot. One time, the engine cut off wholly and randomly while driving. Once, at an intersection with my family in the truck, the truck began revving up and accelerating toward oncoming traffic. My family was in the vehicle. I had to smash the brakes several times, and the back wheels were chiroing due to the forward acceleration. There were no warning lamps. I turned the truck into the local RAM dealership, and they cannot find an issue. This makes the truck more dangerous because it happens at random, and the cause can't be found.
Additional Notes:
The electric emergency brake engaged twice while I was driving; luckily, both times, I was just above idle speed in a parking lot. One time, the engine cut off wholly and randomly while driving. Once, at an intersection with my family in the truck, the truck began revving up and accelerating toward oncoming traffic. My family was in the vehicle. I had to smash the brakes several times, and the back wheels were chiroing due to the forward acceleration. There were no warning lamps. I turned the truck into the local RAM dealership, and they cannot find an issue. This makes the truck more dangerous because it happens at random, and the cause can't be found.
Mfg Campaign: 11659148
Recall Date: May 6, 2025
Chrysler (fca Us, Llc)
Defect Description:
VEHICLE SPEED CONTROL
Potential Consequences:
The electric emergency brake engaged twice while I was driving; luckily, both times, I was just above idle speed in a parking lot. One time, the engine cut off wholly and randomly while driving. Once, at an intersection with my family in the truck, the truck began revving up and accelerating toward oncoming traffic. My family was in the vehicle. I had to smash the brakes several times, and the back wheels were chiroing due to the forward acceleration. There were no warning lamps. I turned the truck into the local RAM dealership, and they cannot find an issue. This makes the truck more dangerous because it happens at random, and the cause can't be found.
Corrective Action:
The electric emergency brake engaged twice while I was driving; luckily, both times, I was just above idle speed in a parking lot. One time, the engine cut off wholly and randomly while driving. Once, at an intersection with my family in the truck, the truck began revving up and accelerating toward oncoming traffic. My family was in the vehicle. I had to smash the brakes several times, and the back wheels were chiroing due to the forward acceleration. There were no warning lamps. I turned the truck into the local RAM dealership, and they cannot find an issue. This makes the truck more dangerous because it happens at random, and the cause can't be found.
Additional Notes:
The electric emergency brake engaged twice while I was driving; luckily, both times, I was just above idle speed in a parking lot. One time, the engine cut off wholly and randomly while driving. Once, at an intersection with my family in the truck, the truck began revving up and accelerating toward oncoming traffic. My family was in the vehicle. I had to smash the brakes several times, and the back wheels were chiroing due to the forward acceleration. There were no warning lamps. I turned the truck into the local RAM dealership, and they cannot find an issue. This makes the truck more dangerous because it happens at random, and the cause can't be found.
Mfg Campaign: 11659148
Recall Date: May 6, 2025
Chrysler (fca Us, Llc)
Defect Description:
SERVICE BRAKES
Potential Consequences:
Braking Malfunction #1 - Location: [XXX] /right hand turn to [XXX] . On [XXX], Our family was headed from Fieldstone Assisted Living in Olympia to Alderbrook Resort in Union Washington for Thanksgiving dinner. When slowing down to make a right hand turn off of [XXX], Truck's front brakes completely seized up, making a bucking type motion and the back brakes failed (tires were accelerating while actually braking). The truck became uncontrollable and veered over into the path of an oncoming car. The oncoming car saw we were having an issue and stopped so as to not be hit head on by our truck. The truck ended up in the dirt alongside the left lane. After sitting a few minutes to collect ourselves and trying to figure what just happened, tested the brakes and they appeared to re-engage. NO WARNING LIGHTS EVER CAME ON. Braking Malfunction #2 - Location: [XXX] [XXX]. Six weeks after the first braking malfunction, heading home from running errands. As began approaching a red light, pressed the brakes to slow down and stop for the light. The front brakes completely failed (like pressing into a soft pillow that went all the way to the floor with absolutely no braking). At the same time, the back tires were accelerating/spinning (like with incident #1). To avoid running the red light, took a sharp hair pin turn (right) onto a side road nearly hitting two cars - one with small children in it. Had to make a quick decision if should run the truck into the ditch to stop it. Instead took a sharp left onto a side road and then another left into a warehouse parking and was able to finally stop the truck. Turned off the truck and after sitting for a bit, tested the brakes and they seemed to be working. Slowly drove the truck home with flashers on. NO WARNING LIGHTS EVER CAME ON. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Corrective Action:
Braking Malfunction #1 - Location: [XXX] /right hand turn to [XXX] . On [XXX], Our family was headed from Fieldstone Assisted Living in Olympia to Alderbrook Resort in Union Washington for Thanksgiving dinner. When slowing down to make a right hand turn off of [XXX], Truck's front brakes completely seized up, making a bucking type motion and the back brakes failed (tires were accelerating while actually braking). The truck became uncontrollable and veered over into the path of an oncoming car. The oncoming car saw we were having an issue and stopped so as to not be hit head on by our truck. The truck ended up in the dirt alongside the left lane. After sitting a few minutes to collect ourselves and trying to figure what just happened, tested the brakes and they appeared to re-engage. NO WARNING LIGHTS EVER CAME ON. Braking Malfunction #2 - Location: [XXX] [XXX]. Six weeks after the first braking malfunction, heading home from running errands. As began approaching a red light, pressed the brakes to slow down and stop for the light. The front brakes completely failed (like pressing into a soft pillow that went all the way to the floor with absolutely no braking). At the same time, the back tires were accelerating/spinning (like with incident #1). To avoid running the red light, took a sharp hair pin turn (right) onto a side road nearly hitting two cars - one with small children in it. Had to make a quick decision if should run the truck into the ditch to stop it. Instead took a sharp left onto a side road and then another left into a warehouse parking and was able to finally stop the truck. Turned off the truck and after sitting for a bit, tested the brakes and they seemed to be working. Slowly drove the truck home with flashers on. NO WARNING LIGHTS EVER CAME ON. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Additional Notes:
Braking Malfunction #1 - Location: [XXX] /right hand turn to [XXX] . On [XXX], Our family was headed from Fieldstone Assisted Living in Olympia to Alderbrook Resort in Union Washington for Thanksgiving dinner. When slowing down to make a right hand turn off of [XXX], Truck's front brakes completely seized up, making a bucking type motion and the back brakes failed (tires were accelerating while actually braking). The truck became uncontrollable and veered over into the path of an oncoming car. The oncoming car saw we were having an issue and stopped so as to not be hit head on by our truck. The truck ended up in the dirt alongside the left lane. After sitting a few minutes to collect ourselves and trying to figure what just happened, tested the brakes and they appeared to re-engage. NO WARNING LIGHTS EVER CAME ON. Braking Malfunction #2 - Location: [XXX] [XXX]. Six weeks after the first braking malfunction, heading home from running errands. As began approaching a red light, pressed the brakes to slow down and stop for the light. The front brakes completely failed (like pressing into a soft pillow that went all the way to the floor with absolutely no braking). At the same time, the back tires were accelerating/spinning (like with incident #1). To avoid running the red light, took a sharp hair pin turn (right) onto a side road nearly hitting two cars - one with small children in it. Had to make a quick decision if should run the truck into the ditch to stop it. Instead took a sharp left onto a side road and then another left into a warehouse parking and was able to finally stop the truck. Turned off the truck and after sitting for a bit, tested the brakes and they seemed to be working. Slowly drove the truck home with flashers on. NO WARNING LIGHTS EVER CAME ON. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Mfg Campaign: 11658434
Recall Date: May 2, 2025
Chrysler (fca Us, Llc)
Defect Description:
STEERING
Potential Consequences:
Braking Malfunction #1 - Location: [XXX] /right hand turn to [XXX] . On [XXX], Our family was headed from Fieldstone Assisted Living in Olympia to Alderbrook Resort in Union Washington for Thanksgiving dinner. When slowing down to make a right hand turn off of [XXX], Truck's front brakes completely seized up, making a bucking type motion and the back brakes failed (tires were accelerating while actually braking). The truck became uncontrollable and veered over into the path of an oncoming car. The oncoming car saw we were having an issue and stopped so as to not be hit head on by our truck. The truck ended up in the dirt alongside the left lane. After sitting a few minutes to collect ourselves and trying to figure what just happened, tested the brakes and they appeared to re-engage. NO WARNING LIGHTS EVER CAME ON. Braking Malfunction #2 - Location: [XXX] [XXX]. Six weeks after the first braking malfunction, heading home from running errands. As began approaching a red light, pressed the brakes to slow down and stop for the light. The front brakes completely failed (like pressing into a soft pillow that went all the way to the floor with absolutely no braking). At the same time, the back tires were accelerating/spinning (like with incident #1). To avoid running the red light, took a sharp hair pin turn (right) onto a side road nearly hitting two cars - one with small children in it. Had to make a quick decision if should run the truck into the ditch to stop it. Instead took a sharp left onto a side road and then another left into a warehouse parking and was able to finally stop the truck. Turned off the truck and after sitting for a bit, tested the brakes and they seemed to be working. Slowly drove the truck home with flashers on. NO WARNING LIGHTS EVER CAME ON. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Corrective Action:
Braking Malfunction #1 - Location: [XXX] /right hand turn to [XXX] . On [XXX], Our family was headed from Fieldstone Assisted Living in Olympia to Alderbrook Resort in Union Washington for Thanksgiving dinner. When slowing down to make a right hand turn off of [XXX], Truck's front brakes completely seized up, making a bucking type motion and the back brakes failed (tires were accelerating while actually braking). The truck became uncontrollable and veered over into the path of an oncoming car. The oncoming car saw we were having an issue and stopped so as to not be hit head on by our truck. The truck ended up in the dirt alongside the left lane. After sitting a few minutes to collect ourselves and trying to figure what just happened, tested the brakes and they appeared to re-engage. NO WARNING LIGHTS EVER CAME ON. Braking Malfunction #2 - Location: [XXX] [XXX]. Six weeks after the first braking malfunction, heading home from running errands. As began approaching a red light, pressed the brakes to slow down and stop for the light. The front brakes completely failed (like pressing into a soft pillow that went all the way to the floor with absolutely no braking). At the same time, the back tires were accelerating/spinning (like with incident #1). To avoid running the red light, took a sharp hair pin turn (right) onto a side road nearly hitting two cars - one with small children in it. Had to make a quick decision if should run the truck into the ditch to stop it. Instead took a sharp left onto a side road and then another left into a warehouse parking and was able to finally stop the truck. Turned off the truck and after sitting for a bit, tested the brakes and they seemed to be working. Slowly drove the truck home with flashers on. NO WARNING LIGHTS EVER CAME ON. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Additional Notes:
Braking Malfunction #1 - Location: [XXX] /right hand turn to [XXX] . On [XXX], Our family was headed from Fieldstone Assisted Living in Olympia to Alderbrook Resort in Union Washington for Thanksgiving dinner. When slowing down to make a right hand turn off of [XXX], Truck's front brakes completely seized up, making a bucking type motion and the back brakes failed (tires were accelerating while actually braking). The truck became uncontrollable and veered over into the path of an oncoming car. The oncoming car saw we were having an issue and stopped so as to not be hit head on by our truck. The truck ended up in the dirt alongside the left lane. After sitting a few minutes to collect ourselves and trying to figure what just happened, tested the brakes and they appeared to re-engage. NO WARNING LIGHTS EVER CAME ON. Braking Malfunction #2 - Location: [XXX] [XXX]. Six weeks after the first braking malfunction, heading home from running errands. As began approaching a red light, pressed the brakes to slow down and stop for the light. The front brakes completely failed (like pressing into a soft pillow that went all the way to the floor with absolutely no braking). At the same time, the back tires were accelerating/spinning (like with incident #1). To avoid running the red light, took a sharp hair pin turn (right) onto a side road nearly hitting two cars - one with small children in it. Had to make a quick decision if should run the truck into the ditch to stop it. Instead took a sharp left onto a side road and then another left into a warehouse parking and was able to finally stop the truck. Turned off the truck and after sitting for a bit, tested the brakes and they seemed to be working. Slowly drove the truck home with flashers on. NO WARNING LIGHTS EVER CAME ON. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Mfg Campaign: 11658434
Recall Date: May 2, 2025
Chrysler (fca Us, Llc)
Defect Description:
UNKNOWN OR OTHER
Potential Consequences:
Braking Malfunction #1 - Location: [XXX] /right hand turn to [XXX] . On [XXX], Our family was headed from Fieldstone Assisted Living in Olympia to Alderbrook Resort in Union Washington for Thanksgiving dinner. When slowing down to make a right hand turn off of [XXX], Truck's front brakes completely seized up, making a bucking type motion and the back brakes failed (tires were accelerating while actually braking). The truck became uncontrollable and veered over into the path of an oncoming car. The oncoming car saw we were having an issue and stopped so as to not be hit head on by our truck. The truck ended up in the dirt alongside the left lane. After sitting a few minutes to collect ourselves and trying to figure what just happened, tested the brakes and they appeared to re-engage. NO WARNING LIGHTS EVER CAME ON. Braking Malfunction #2 - Location: [XXX] [XXX]. Six weeks after the first braking malfunction, heading home from running errands. As began approaching a red light, pressed the brakes to slow down and stop for the light. The front brakes completely failed (like pressing into a soft pillow that went all the way to the floor with absolutely no braking). At the same time, the back tires were accelerating/spinning (like with incident #1). To avoid running the red light, took a sharp hair pin turn (right) onto a side road nearly hitting two cars - one with small children in it. Had to make a quick decision if should run the truck into the ditch to stop it. Instead took a sharp left onto a side road and then another left into a warehouse parking and was able to finally stop the truck. Turned off the truck and after sitting for a bit, tested the brakes and they seemed to be working. Slowly drove the truck home with flashers on. NO WARNING LIGHTS EVER CAME ON. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Corrective Action:
Braking Malfunction #1 - Location: [XXX] /right hand turn to [XXX] . On [XXX], Our family was headed from Fieldstone Assisted Living in Olympia to Alderbrook Resort in Union Washington for Thanksgiving dinner. When slowing down to make a right hand turn off of [XXX], Truck's front brakes completely seized up, making a bucking type motion and the back brakes failed (tires were accelerating while actually braking). The truck became uncontrollable and veered over into the path of an oncoming car. The oncoming car saw we were having an issue and stopped so as to not be hit head on by our truck. The truck ended up in the dirt alongside the left lane. After sitting a few minutes to collect ourselves and trying to figure what just happened, tested the brakes and they appeared to re-engage. NO WARNING LIGHTS EVER CAME ON. Braking Malfunction #2 - Location: [XXX] [XXX]. Six weeks after the first braking malfunction, heading home from running errands. As began approaching a red light, pressed the brakes to slow down and stop for the light. The front brakes completely failed (like pressing into a soft pillow that went all the way to the floor with absolutely no braking). At the same time, the back tires were accelerating/spinning (like with incident #1). To avoid running the red light, took a sharp hair pin turn (right) onto a side road nearly hitting two cars - one with small children in it. Had to make a quick decision if should run the truck into the ditch to stop it. Instead took a sharp left onto a side road and then another left into a warehouse parking and was able to finally stop the truck. Turned off the truck and after sitting for a bit, tested the brakes and they seemed to be working. Slowly drove the truck home with flashers on. NO WARNING LIGHTS EVER CAME ON. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Additional Notes:
Braking Malfunction #1 - Location: [XXX] /right hand turn to [XXX] . On [XXX], Our family was headed from Fieldstone Assisted Living in Olympia to Alderbrook Resort in Union Washington for Thanksgiving dinner. When slowing down to make a right hand turn off of [XXX], Truck's front brakes completely seized up, making a bucking type motion and the back brakes failed (tires were accelerating while actually braking). The truck became uncontrollable and veered over into the path of an oncoming car. The oncoming car saw we were having an issue and stopped so as to not be hit head on by our truck. The truck ended up in the dirt alongside the left lane. After sitting a few minutes to collect ourselves and trying to figure what just happened, tested the brakes and they appeared to re-engage. NO WARNING LIGHTS EVER CAME ON. Braking Malfunction #2 - Location: [XXX] [XXX]. Six weeks after the first braking malfunction, heading home from running errands. As began approaching a red light, pressed the brakes to slow down and stop for the light. The front brakes completely failed (like pressing into a soft pillow that went all the way to the floor with absolutely no braking). At the same time, the back tires were accelerating/spinning (like with incident #1). To avoid running the red light, took a sharp hair pin turn (right) onto a side road nearly hitting two cars - one with small children in it. Had to make a quick decision if should run the truck into the ditch to stop it. Instead took a sharp left onto a side road and then another left into a warehouse parking and was able to finally stop the truck. Turned off the truck and after sitting for a bit, tested the brakes and they seemed to be working. Slowly drove the truck home with flashers on. NO WARNING LIGHTS EVER CAME ON. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Mfg Campaign: 11658434
Recall Date: May 2, 2025
Chrysler (fca Us, Llc)
Defect Description:
STRUCTURE:BODY
Potential Consequences:
The tailgate latches will not close or open properly. The latch on the tailgate has moved inwards causing it to hit the pegs in the wrong position. It will not close and if it does latch it can pop open. When it did open it didn’t indicate the tailgate was down. I’m a general contractor and have a lot of tools/material in the bed of the truck. I’m worried something could have fallen out unbeknownst to be and caused an accident.
Corrective Action:
The tailgate latches will not close or open properly. The latch on the tailgate has moved inwards causing it to hit the pegs in the wrong position. It will not close and if it does latch it can pop open. When it did open it didn’t indicate the tailgate was down. I’m a general contractor and have a lot of tools/material in the bed of the truck. I’m worried something could have fallen out unbeknownst to be and caused an accident.
Additional Notes:
The tailgate latches will not close or open properly. The latch on the tailgate has moved inwards causing it to hit the pegs in the wrong position. It will not close and if it does latch it can pop open. When it did open it didn’t indicate the tailgate was down. I’m a general contractor and have a lot of tools/material in the bed of the truck. I’m worried something could have fallen out unbeknownst to be and caused an accident.
Mfg Campaign: 11653524
Recall Date: Apr 8, 2025
Chrysler (fca Us, Llc)
Defect Description:
VEHICLE SPEED CONTROL
Potential Consequences:
The contact owns a 2024 Ram 1500. The contact stated while driving at an undisclosed speed on a steep hill, the engine braking system failed to function as intended. The contact stated that the engine braking system failed to activate, and the vehicle independently accelerated. The vehicle was taken to the dealer, and the failure was confirmed. The contact was informed that no repair was available for the failure. The vehicle was not diagnosed or repaired by an independent mechanic or the dealer. The manufacturer was made aware of the failure and a case was filed. The contact was informed that the case was closed. The failure mileage was approximately 50.
Corrective Action:
The contact owns a 2024 Ram 1500. The contact stated while driving at an undisclosed speed on a steep hill, the engine braking system failed to function as intended. The contact stated that the engine braking system failed to activate, and the vehicle independently accelerated. The vehicle was taken to the dealer, and the failure was confirmed. The contact was informed that no repair was available for the failure. The vehicle was not diagnosed or repaired by an independent mechanic or the dealer. The manufacturer was made aware of the failure and a case was filed. The contact was informed that the case was closed. The failure mileage was approximately 50.
Additional Notes:
The contact owns a 2024 Ram 1500. The contact stated while driving at an undisclosed speed on a steep hill, the engine braking system failed to function as intended. The contact stated that the engine braking system failed to activate, and the vehicle independently accelerated. The vehicle was taken to the dealer, and the failure was confirmed. The contact was informed that no repair was available for the failure. The vehicle was not diagnosed or repaired by an independent mechanic or the dealer. The manufacturer was made aware of the failure and a case was filed. The contact was informed that the case was closed. The failure mileage was approximately 50.
Mfg Campaign: 11651841
Recall Date: Mar 31, 2025
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