Complaints & Recalls
Official Safety Recalls - Important!
17 RecallsThese are official manufacturer recalls ordered by NHTSA for safety defects. If you own this vehicle, contact your dealer immediately for free repairs.
Chrysler (fca Us, Llc)
Safety Issue:
Chrysler (FCA US, LLC) is recalling certain 2019-2024 Ram 1500 vehicles. The driver's side air bag may not be connected properly, which can cause the air bag not to deploy as intended. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 208, "Occupant Crash Protection."
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 888-327-4236 (TTY 888-275-9171) or go to nhtsa.gov.
Mfg Campaign: 08C
Recall Date: May 8, 2025
Chrysler (fca Us, Llc)
Safety Issue:
Chrysler (FCA US, LLC) is recalling certain 2020-2023 Ram 1500 Classic vehicles equipped with heated trailer tow rearview mirrors. The mirror glass may detach from the driver's side heated trailer tow rearview mirror. As such these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 111, "Rear Visibility."
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153) or go to nhtsa.gov.
Mfg Campaign: 86B
Recall Date: Oct 10, 2024
Chrysler (fca Us, Llc)
Safety Issue:
Chrysler (FCA US, LLC) is recalling certain 2023-2024 Ram 1500 vehicles. The turn signal self-canceling feature may not function properly. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 108, "Lamps, Reflective devices, and Associated Equipment."
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Mfg Campaign: A1B
Recall Date: Oct 1, 2024
Chrysler (fca Us, Llc)
Safety Issue:
Chrysler (FCA US, LLC) is recalling certain 2019, 2021-2024 Ram 1500 vehicles. Due to a software malfunction, the anti-lock brake system (ABS) control module may disable the electronic stability control system. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 126, "Electronic Stability Control Systems."
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Mfg Campaign: 75B
Recall Date: Sep 5, 2024
Chrysler (fca Us, Llc)
Safety Issue:
Chrysler (FCA US, LLC) is recalling certain 2023 Ram 1500, 2500, and 3500 vehicles. An insufficient weld in the transmission control unit can allow transmission fluid to leak on to electrical components, resulting in a loss of drive power or loss of park function.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Mfg Campaign: 63B
Recall Date: Jun 6, 2024
Chrysler (fca Us, Llc) (stellantis)
Safety Issue:
Chrysler (FCA US, LLC) (Stellantis) is recalling certain 2023-2024 Ram 1500, Jeep Wrangler, Jeep Wagoneer, Jeep Grand Wagoneer, Chrysler Pacifica, Ram 3500, Ram 3500 cab chassis, Ram 2500, Ram 4500 cab chassis, Ram 5500 cab chassis, 2023 Jeep Gladiator, Jeep Grand Cherokee, Jeep Grand Cherokee L, Ram 3500 Cab Chassis with a GVWR less than 10,000 lbs., and Chrysler Voyager vehicles. The steering column control module may not be welded properly, which can prevent the driver's air bag from deploying in a crash. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 208, "Occupant Crash Protection."
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Mfg Campaign: 14B,33B,34B,35B,36B
Recall Date: Mar 14, 2024
Chrysler (fca Us, Llc)
Safety Issue:
Chrysler (FCA US, LLC) is recalling certain 2023 Ram 1500 Classic, Ram 3500 Classic, 3500 Cab Chassis, 2023-2024 Ram 2500, 4500/5500 Cab Chassis, and Ram 3500 vehicles. The steering column control module may cause the high beams to activate when the turn signal is used or activate the turn signal when the high beams are used. In addition, the turn signal self-canceling feature may not function properly. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 108, "Lamps, Reflective Devices, and Associated Equipment."
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Mfg Campaign: B2A & D5A
Recall Date: Nov 28, 2023
Chrysler (fca Us, Llc)
Safety Issue:
Chrysler (FCA US, LLC) is recalling certain 2022-2023 Ram 1500, Ram 3500 Cab Chassis with GVWR less than 10,000 lbs., and 2022-2024 Ram 2500 vehicles. The radio software may prevent the rearview image from displaying. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 111, "Rear Visibility."
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Mfg Campaign: 97A
Recall Date: Sep 28, 2023
Chrysler (fca Us, Llc)
Safety Issue:
Chrysler (FCA US, LLC) is recalling certain 2021-2023 Jeep Wrangler, Gladiator, and 2022-2023 Ram 1500 vehicles equipped with a 3.0L diesel engine. The high pressure fuel pump (HPFP) may fail.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Mfg Campaign: 01A
Recall Date: Apr 13, 2023
Chrysler (fca Us, Llc)
Safety Issue:
Chrysler (FCA US, LLC) is recalling certain 2021-2023 Ram 1500 and 2023 Ram 2500 vehicles. The trailer reverse steering control module (TRSCM) may prevent the rearview image from displaying when the vehicle is placed in reverse. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 111, "Rear Visibility."
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Mfg Campaign: 14A
Recall Date: Feb 9, 2023
Consumer Complaints
171 ComplaintsChrysler (fca Us, Llc)
Defect Description:
ELECTRICAL SYSTEM
Potential Consequences:
It was very cold and the vehicle was moved to the drive from the street and left running by [XXX] in Eagle, CO. It was loaded with ski gear and driven 28 miles to Vail by [XXX] . It was unloaded and driven one mile to a parking lot, parked, and turned off. After skiing the keys were not found so the truck could not be started and five passengers were stranded in Vail. Eventually the keys were found on the kitchen counter in Eagle. The vehicle ran over 25 miles without the key or warning that the key was not in the truck. Had this been a wilderness snowshoe trip without cell coverage, the results could have been deadly. It was a rental vehicle and the products [XXX] and [XXX] drive do not allow driving without the key. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Corrective Action:
It was very cold and the vehicle was moved to the drive from the street and left running by [XXX] in Eagle, CO. It was loaded with ski gear and driven 28 miles to Vail by [XXX] . It was unloaded and driven one mile to a parking lot, parked, and turned off. After skiing the keys were not found so the truck could not be started and five passengers were stranded in Vail. Eventually the keys were found on the kitchen counter in Eagle. The vehicle ran over 25 miles without the key or warning that the key was not in the truck. Had this been a wilderness snowshoe trip without cell coverage, the results could have been deadly. It was a rental vehicle and the products [XXX] and [XXX] drive do not allow driving without the key. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Additional Notes:
It was very cold and the vehicle was moved to the drive from the street and left running by [XXX] in Eagle, CO. It was loaded with ski gear and driven 28 miles to Vail by [XXX] . It was unloaded and driven one mile to a parking lot, parked, and turned off. After skiing the keys were not found so the truck could not be started and five passengers were stranded in Vail. Eventually the keys were found on the kitchen counter in Eagle. The vehicle ran over 25 miles without the key or warning that the key was not in the truck. Had this been a wilderness snowshoe trip without cell coverage, the results could have been deadly. It was a rental vehicle and the products [XXX] and [XXX] drive do not allow driving without the key. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Mfg Campaign: 11562089
Recall Date: Dec 27, 2023
Chrysler (fca Us, Llc)
Defect Description:
FORWARD COLLISION AVOIDANCE: WARNINGS
Potential Consequences:
FCW did not provide any audible alert, instrument panel alert, nor braking. I was forced to swerve around stopped vehicles that had stopped abruptly for a problem ahead, narrowly missing the stopped vehicles. Speed under 35 mph. Another instance was at freeway speeds vehicles preforming the " swoop and squat" maneuver to enter my traffic lane. Another instance was when a vehicle was parked (disabled?) in the driving lane and The FCW gave no warnings. I have since tried to make the FCW activate but have not been able to get the FCW to function. Have taken vehicle to dealer and they tell me the computer says the system is working and there are no codes. Really, if it isn't working, there would be not codes.
Corrective Action:
FCW did not provide any audible alert, instrument panel alert, nor braking. I was forced to swerve around stopped vehicles that had stopped abruptly for a problem ahead, narrowly missing the stopped vehicles. Speed under 35 mph. Another instance was at freeway speeds vehicles preforming the " swoop and squat" maneuver to enter my traffic lane. Another instance was when a vehicle was parked (disabled?) in the driving lane and The FCW gave no warnings. I have since tried to make the FCW activate but have not been able to get the FCW to function. Have taken vehicle to dealer and they tell me the computer says the system is working and there are no codes. Really, if it isn't working, there would be not codes.
Additional Notes:
FCW did not provide any audible alert, instrument panel alert, nor braking. I was forced to swerve around stopped vehicles that had stopped abruptly for a problem ahead, narrowly missing the stopped vehicles. Speed under 35 mph. Another instance was at freeway speeds vehicles preforming the " swoop and squat" maneuver to enter my traffic lane. Another instance was when a vehicle was parked (disabled?) in the driving lane and The FCW gave no warnings. I have since tried to make the FCW activate but have not been able to get the FCW to function. Have taken vehicle to dealer and they tell me the computer says the system is working and there are no codes. Really, if it isn't working, there would be not codes.
Mfg Campaign: 11559169
Recall Date: Dec 8, 2023
Chrysler (fca Us, Llc)
Defect Description:
FORWARD COLLISION AVOIDANCE: AUTOMATIC EMERGENCY BRAKING
Potential Consequences:
FCW did not provide any audible alert, instrument panel alert, nor braking. I was forced to swerve around stopped vehicles that had stopped abruptly for a problem ahead, narrowly missing the stopped vehicles. Speed under 35 mph. Another instance was at freeway speeds vehicles preforming the " swoop and squat" maneuver to enter my traffic lane. Another instance was when a vehicle was parked (disabled?) in the driving lane and The FCW gave no warnings. I have since tried to make the FCW activate but have not been able to get the FCW to function. Have taken vehicle to dealer and they tell me the computer says the system is working and there are no codes. Really, if it isn't working, there would be not codes.
Corrective Action:
FCW did not provide any audible alert, instrument panel alert, nor braking. I was forced to swerve around stopped vehicles that had stopped abruptly for a problem ahead, narrowly missing the stopped vehicles. Speed under 35 mph. Another instance was at freeway speeds vehicles preforming the " swoop and squat" maneuver to enter my traffic lane. Another instance was when a vehicle was parked (disabled?) in the driving lane and The FCW gave no warnings. I have since tried to make the FCW activate but have not been able to get the FCW to function. Have taken vehicle to dealer and they tell me the computer says the system is working and there are no codes. Really, if it isn't working, there would be not codes.
Additional Notes:
FCW did not provide any audible alert, instrument panel alert, nor braking. I was forced to swerve around stopped vehicles that had stopped abruptly for a problem ahead, narrowly missing the stopped vehicles. Speed under 35 mph. Another instance was at freeway speeds vehicles preforming the " swoop and squat" maneuver to enter my traffic lane. Another instance was when a vehicle was parked (disabled?) in the driving lane and The FCW gave no warnings. I have since tried to make the FCW activate but have not been able to get the FCW to function. Have taken vehicle to dealer and they tell me the computer says the system is working and there are no codes. Really, if it isn't working, there would be not codes.
Mfg Campaign: 11559169
Recall Date: Dec 8, 2023
Chrysler (fca Us, Llc)
Defect Description:
EXTERIOR LIGHTING
Potential Consequences:
The issue concerns the steering column control module, when the turn signal is used or activate the turn signal self-canceling feature may not function properly. Either issue can cause confusion or reduce visibility for other vehicles, increasing the risk of a crash. I have asked the dealer to fix the issue but have told me they have been out of stock of the part and I have been waiting over 6 months for the fix with no resolution.
Corrective Action:
The issue concerns the steering column control module, when the turn signal is used or activate the turn signal self-canceling feature may not function properly. Either issue can cause confusion or reduce visibility for other vehicles, increasing the risk of a crash. I have asked the dealer to fix the issue but have told me they have been out of stock of the part and I have been waiting over 6 months for the fix with no resolution.
Additional Notes:
The issue concerns the steering column control module, when the turn signal is used or activate the turn signal self-canceling feature may not function properly. Either issue can cause confusion or reduce visibility for other vehicles, increasing the risk of a crash. I have asked the dealer to fix the issue but have told me they have been out of stock of the part and I have been waiting over 6 months for the fix with no resolution.
Mfg Campaign: 11558679
Recall Date: Dec 6, 2023
Chrysler (fca Us, Llc)
Defect Description:
STEERING
Potential Consequences:
The issue concerns the steering column control module, when the turn signal is used or activate the turn signal self-canceling feature may not function properly. Either issue can cause confusion or reduce visibility for other vehicles, increasing the risk of a crash. I have asked the dealer to fix the issue but have told me they have been out of stock of the part and I have been waiting over 6 months for the fix with no resolution.
Corrective Action:
The issue concerns the steering column control module, when the turn signal is used or activate the turn signal self-canceling feature may not function properly. Either issue can cause confusion or reduce visibility for other vehicles, increasing the risk of a crash. I have asked the dealer to fix the issue but have told me they have been out of stock of the part and I have been waiting over 6 months for the fix with no resolution.
Additional Notes:
The issue concerns the steering column control module, when the turn signal is used or activate the turn signal self-canceling feature may not function properly. Either issue can cause confusion or reduce visibility for other vehicles, increasing the risk of a crash. I have asked the dealer to fix the issue but have told me they have been out of stock of the part and I have been waiting over 6 months for the fix with no resolution.
Mfg Campaign: 11558679
Recall Date: Dec 6, 2023
Chrysler (fca Us, Llc)
Defect Description:
VISIBILITY/WIPER
Potential Consequences:
The issue concerns the steering column control module, when the turn signal is used or activate the turn signal self-canceling feature may not function properly. Either issue can cause confusion or reduce visibility for other vehicles, increasing the risk of a crash. I have asked the dealer to fix the issue but have told me they have been out of stock of the part and I have been waiting over 6 months for the fix with no resolution.
Corrective Action:
The issue concerns the steering column control module, when the turn signal is used or activate the turn signal self-canceling feature may not function properly. Either issue can cause confusion or reduce visibility for other vehicles, increasing the risk of a crash. I have asked the dealer to fix the issue but have told me they have been out of stock of the part and I have been waiting over 6 months for the fix with no resolution.
Additional Notes:
The issue concerns the steering column control module, when the turn signal is used or activate the turn signal self-canceling feature may not function properly. Either issue can cause confusion or reduce visibility for other vehicles, increasing the risk of a crash. I have asked the dealer to fix the issue but have told me they have been out of stock of the part and I have been waiting over 6 months for the fix with no resolution.
Mfg Campaign: 11558679
Recall Date: Dec 6, 2023
Chrysler (fca Us, Llc)
Defect Description:
ENGINE
Potential Consequences:
Stretch belt that run the water pump from the crankshaft failed while driving. Less than 10k miles on the vehicle
Corrective Action:
Stretch belt that run the water pump from the crankshaft failed while driving. Less than 10k miles on the vehicle
Additional Notes:
Stretch belt that run the water pump from the crankshaft failed while driving. Less than 10k miles on the vehicle
Mfg Campaign: 11558863
Recall Date: Dec 6, 2023
Chrysler (fca Us, Llc)
Defect Description:
UNKNOWN OR OTHER
Potential Consequences:
This Ram 2023 seems to have slipped from Park to DRIVE. Purchased New Aug 13, 2023 November 3 2023 I placed the vehicle, while on/running, in Park ...........exited the vehicle driver and shut the door, went into the passager compartment (opened the passanger door to remove an item from back area), closed that door, walked around and behind the vehicle ........................... only to return to the vehicle, approximately 6 seconds later, to see the vehicle moving on its own, and ended its travels into a parked Mercedes. No persons in either vehicle during collision. When I got in and placed my foot on brake- I shut down the vehicle and noticed it was in Park. (!).
Corrective Action:
This Ram 2023 seems to have slipped from Park to DRIVE. Purchased New Aug 13, 2023 November 3 2023 I placed the vehicle, while on/running, in Park ...........exited the vehicle driver and shut the door, went into the passager compartment (opened the passanger door to remove an item from back area), closed that door, walked around and behind the vehicle ........................... only to return to the vehicle, approximately 6 seconds later, to see the vehicle moving on its own, and ended its travels into a parked Mercedes. No persons in either vehicle during collision. When I got in and placed my foot on brake- I shut down the vehicle and noticed it was in Park. (!).
Additional Notes:
This Ram 2023 seems to have slipped from Park to DRIVE. Purchased New Aug 13, 2023 November 3 2023 I placed the vehicle, while on/running, in Park ...........exited the vehicle driver and shut the door, went into the passager compartment (opened the passanger door to remove an item from back area), closed that door, walked around and behind the vehicle ........................... only to return to the vehicle, approximately 6 seconds later, to see the vehicle moving on its own, and ended its travels into a parked Mercedes. No persons in either vehicle during collision. When I got in and placed my foot on brake- I shut down the vehicle and noticed it was in Park. (!).
Mfg Campaign: 11557736
Recall Date: Nov 30, 2023
Chrysler (fca Us, Llc)
Defect Description:
ENGINE
Potential Consequences:
When trying to enter an interstate going at a slower speed, the car jumped from drive to park. The vehicle could not be driven. I was able to pull over safely. If it had happened in traffic or at a higher speed, it could have been very dangerous. The engine issue light came on shortly later. The vehicle is at the dealer now. They haven’t been able to reproduce the issue.
Corrective Action:
When trying to enter an interstate going at a slower speed, the car jumped from drive to park. The vehicle could not be driven. I was able to pull over safely. If it had happened in traffic or at a higher speed, it could have been very dangerous. The engine issue light came on shortly later. The vehicle is at the dealer now. They haven’t been able to reproduce the issue.
Additional Notes:
When trying to enter an interstate going at a slower speed, the car jumped from drive to park. The vehicle could not be driven. I was able to pull over safely. If it had happened in traffic or at a higher speed, it could have been very dangerous. The engine issue light came on shortly later. The vehicle is at the dealer now. They haven’t been able to reproduce the issue.
Mfg Campaign: 11554739
Recall Date: Nov 12, 2023
Chrysler (fca Us, Llc)
Defect Description:
ELECTRICAL SYSTEM
Potential Consequences:
There is a loud humming/tumbling sound when decelerating at lower roms. It is very loud, obnoxious, and distracting. It was so loud that I couldn’t hear an emergency vehicle coming up behind me to get over. I have found 100’s of complaints on forums with the same issue with the 5th gen rams. Regional mechanic said it is normal operating for the vehicle, dealership mechanic said this is not normal.
Corrective Action:
There is a loud humming/tumbling sound when decelerating at lower roms. It is very loud, obnoxious, and distracting. It was so loud that I couldn’t hear an emergency vehicle coming up behind me to get over. I have found 100’s of complaints on forums with the same issue with the 5th gen rams. Regional mechanic said it is normal operating for the vehicle, dealership mechanic said this is not normal.
Additional Notes:
There is a loud humming/tumbling sound when decelerating at lower roms. It is very loud, obnoxious, and distracting. It was so loud that I couldn’t hear an emergency vehicle coming up behind me to get over. I have found 100’s of complaints on forums with the same issue with the 5th gen rams. Regional mechanic said it is normal operating for the vehicle, dealership mechanic said this is not normal.
Mfg Campaign: 11548935
Recall Date: Oct 8, 2023
Chrysler (fca Us, Llc)
Defect Description:
UNKNOWN OR OTHER
Potential Consequences:
There is a loud humming/tumbling sound when decelerating at lower roms. It is very loud, obnoxious, and distracting. It was so loud that I couldn’t hear an emergency vehicle coming up behind me to get over. I have found 100’s of complaints on forums with the same issue with the 5th gen rams. Regional mechanic said it is normal operating for the vehicle, dealership mechanic said this is not normal.
Corrective Action:
There is a loud humming/tumbling sound when decelerating at lower roms. It is very loud, obnoxious, and distracting. It was so loud that I couldn’t hear an emergency vehicle coming up behind me to get over. I have found 100’s of complaints on forums with the same issue with the 5th gen rams. Regional mechanic said it is normal operating for the vehicle, dealership mechanic said this is not normal.
Additional Notes:
There is a loud humming/tumbling sound when decelerating at lower roms. It is very loud, obnoxious, and distracting. It was so loud that I couldn’t hear an emergency vehicle coming up behind me to get over. I have found 100’s of complaints on forums with the same issue with the 5th gen rams. Regional mechanic said it is normal operating for the vehicle, dealership mechanic said this is not normal.
Mfg Campaign: 11548935
Recall Date: Oct 8, 2023
Chrysler (fca Us, Llc)
Defect Description:
STEERING
Potential Consequences:
The contact owns a 2023 Ram 1500. The contact stated while driving 5 MPH, the vehicle independently shifted into park(P) and the steering wheel became stiff. No warning light was illuminated. The vehicle was taken to the dealer to be diagnosed. The mechanic was not able to determine the cause of the failure. The vehicle had not been repaired. The manufacturer was made aware of the failure and advised the contact to call the NHTSA Hotline. The failure mileage was approximately 99,000.
Corrective Action:
The contact owns a 2023 Ram 1500. The contact stated while driving 5 MPH, the vehicle independently shifted into park(P) and the steering wheel became stiff. No warning light was illuminated. The vehicle was taken to the dealer to be diagnosed. The mechanic was not able to determine the cause of the failure. The vehicle had not been repaired. The manufacturer was made aware of the failure and advised the contact to call the NHTSA Hotline. The failure mileage was approximately 99,000.
Additional Notes:
The contact owns a 2023 Ram 1500. The contact stated while driving 5 MPH, the vehicle independently shifted into park(P) and the steering wheel became stiff. No warning light was illuminated. The vehicle was taken to the dealer to be diagnosed. The mechanic was not able to determine the cause of the failure. The vehicle had not been repaired. The manufacturer was made aware of the failure and advised the contact to call the NHTSA Hotline. The failure mileage was approximately 99,000.
Mfg Campaign: 11548387
Recall Date: Oct 5, 2023
Chrysler (fca Us, Llc)
Defect Description:
POWER TRAIN
Potential Consequences:
The contact owns a 2023 Ram 1500. The contact stated while driving 5 MPH, the vehicle independently shifted into park(P) and the steering wheel became stiff. No warning light was illuminated. The vehicle was taken to the dealer to be diagnosed. The mechanic was not able to determine the cause of the failure. The vehicle had not been repaired. The manufacturer was made aware of the failure and advised the contact to call the NHTSA Hotline. The failure mileage was approximately 99,000.
Corrective Action:
The contact owns a 2023 Ram 1500. The contact stated while driving 5 MPH, the vehicle independently shifted into park(P) and the steering wheel became stiff. No warning light was illuminated. The vehicle was taken to the dealer to be diagnosed. The mechanic was not able to determine the cause of the failure. The vehicle had not been repaired. The manufacturer was made aware of the failure and advised the contact to call the NHTSA Hotline. The failure mileage was approximately 99,000.
Additional Notes:
The contact owns a 2023 Ram 1500. The contact stated while driving 5 MPH, the vehicle independently shifted into park(P) and the steering wheel became stiff. No warning light was illuminated. The vehicle was taken to the dealer to be diagnosed. The mechanic was not able to determine the cause of the failure. The vehicle had not been repaired. The manufacturer was made aware of the failure and advised the contact to call the NHTSA Hotline. The failure mileage was approximately 99,000.
Mfg Campaign: 11548387
Recall Date: Oct 5, 2023
Chrysler (fca Us, Llc)
Defect Description:
EXTERIOR LIGHTING
Potential Consequences:
The left turn signal does not turn off after the turn is completed.
Corrective Action:
The left turn signal does not turn off after the turn is completed.
Additional Notes:
The left turn signal does not turn off after the turn is completed.
Mfg Campaign: 11547035
Recall Date: Sep 28, 2023
Chrysler (fca Us, Llc)
Defect Description:
EXTERIOR LIGHTING
Potential Consequences:
Left turn signal doesn’t cancel on its own. You signal left and you make a left turn and the signal is still blinking. This is a widespread issue according to other Ram 1500 owners.
Corrective Action:
Left turn signal doesn’t cancel on its own. You signal left and you make a left turn and the signal is still blinking. This is a widespread issue according to other Ram 1500 owners.
Additional Notes:
Left turn signal doesn’t cancel on its own. You signal left and you make a left turn and the signal is still blinking. This is a widespread issue according to other Ram 1500 owners.
Mfg Campaign: 11547012
Recall Date: Sep 27, 2023
Chrysler (fca Us, Llc)
Defect Description:
POWER TRAIN
Potential Consequences:
9/28/2023 - As I was slowing the vehicle down at a stop sign, the vehicle suddenly switched from drive to park, and the parking brake was activated. The motor stopped operating and the light indicating the engine was not operating was on. I was able to start the truck without further problem. The truck has a 5.7 e-torque. On 9/11/20213 the truck was left at Moss Brothers Dodge for diagnostic. The truck was there for 3 days. On 9/13/2023 I picked up the truck. The diagnostic evaluation was unable to retrieve codes errors.
Corrective Action:
9/28/2023 - As I was slowing the vehicle down at a stop sign, the vehicle suddenly switched from drive to park, and the parking brake was activated. The motor stopped operating and the light indicating the engine was not operating was on. I was able to start the truck without further problem. The truck has a 5.7 e-torque. On 9/11/20213 the truck was left at Moss Brothers Dodge for diagnostic. The truck was there for 3 days. On 9/13/2023 I picked up the truck. The diagnostic evaluation was unable to retrieve codes errors.
Additional Notes:
9/28/2023 - As I was slowing the vehicle down at a stop sign, the vehicle suddenly switched from drive to park, and the parking brake was activated. The motor stopped operating and the light indicating the engine was not operating was on. I was able to start the truck without further problem. The truck has a 5.7 e-torque. On 9/11/20213 the truck was left at Moss Brothers Dodge for diagnostic. The truck was there for 3 days. On 9/13/2023 I picked up the truck. The diagnostic evaluation was unable to retrieve codes errors.
Mfg Campaign: 11545704
Recall Date: Sep 20, 2023
Chrysler (fca Us, Llc)
Defect Description:
ENGINE
Potential Consequences:
9/28/2023 - As I was slowing the vehicle down at a stop sign, the vehicle suddenly switched from drive to park, and the parking brake was activated. The motor stopped operating and the light indicating the engine was not operating was on. I was able to start the truck without further problem. The truck has a 5.7 e-torque. On 9/11/20213 the truck was left at Moss Brothers Dodge for diagnostic. The truck was there for 3 days. On 9/13/2023 I picked up the truck. The diagnostic evaluation was unable to retrieve codes errors.
Corrective Action:
9/28/2023 - As I was slowing the vehicle down at a stop sign, the vehicle suddenly switched from drive to park, and the parking brake was activated. The motor stopped operating and the light indicating the engine was not operating was on. I was able to start the truck without further problem. The truck has a 5.7 e-torque. On 9/11/20213 the truck was left at Moss Brothers Dodge for diagnostic. The truck was there for 3 days. On 9/13/2023 I picked up the truck. The diagnostic evaluation was unable to retrieve codes errors.
Additional Notes:
9/28/2023 - As I was slowing the vehicle down at a stop sign, the vehicle suddenly switched from drive to park, and the parking brake was activated. The motor stopped operating and the light indicating the engine was not operating was on. I was able to start the truck without further problem. The truck has a 5.7 e-torque. On 9/11/20213 the truck was left at Moss Brothers Dodge for diagnostic. The truck was there for 3 days. On 9/13/2023 I picked up the truck. The diagnostic evaluation was unable to retrieve codes errors.
Mfg Campaign: 11545704
Recall Date: Sep 20, 2023
Chrysler (fca Us, Llc)
Defect Description:
ELECTRICAL SYSTEM
Potential Consequences:
Incident #1: July 29 2023 Truck was purchased at 16 miles on the odometer and approximately at 160 miles the check engine light came on. The truck was coming to a stop when in sputtered, and the check engine light came on a few seconds after. The truck was drivable and was driven a few miles to my home. The truck was driven a few days later and the electrons on the truck such as the radio started to turn off, followed by a battery warning. I went to pull the truck over immediately as the engine was sputtering. I attempted a jump start of the truck and it ran for a few minutes then shut off. The truck battery was charged and put on a tow truck and sent to the dealership. They replaced the MGU "Motor Generator Unit" after which the issue appeared to have been resolved. The battery charge read between 13.8 - 14.2v and right in the middle of the battery charge indicator. Incident #2 August 15th 2023 The truck was parked at the Reno Airport, and when my flight was canceled, I decided to instead drive to San Francisco. The truck was parked in the sun for about 4 hours before it was driven again. I started driving and a few minutes later, was coming to a red light, started to apply the brakes, there was the same feeling of engine stalling when coming to a stop. The engine didn't stall, and no Check Engine light illuminated. I started the 25 mile uphill drive from Reno to Truckee, and noticed that the battery charge was slowly dropping down to 13v, then 12.8v, then to 12.7v when I got to Truckee. I pulled the truck over, restarted it and the voltage slowly climbed up to 13v and I resumed the drive. I started the climb to the Donner summit over i-80, and noticed the battery charge indicator dropping slowly. Approximately 65 miles later then charge was reading 12.4v and the low battery indicator light came on. I pulled the truck over to avoid it from stalling out like it did during the first incident.
Corrective Action:
Incident #1: July 29 2023 Truck was purchased at 16 miles on the odometer and approximately at 160 miles the check engine light came on. The truck was coming to a stop when in sputtered, and the check engine light came on a few seconds after. The truck was drivable and was driven a few miles to my home. The truck was driven a few days later and the electrons on the truck such as the radio started to turn off, followed by a battery warning. I went to pull the truck over immediately as the engine was sputtering. I attempted a jump start of the truck and it ran for a few minutes then shut off. The truck battery was charged and put on a tow truck and sent to the dealership. They replaced the MGU "Motor Generator Unit" after which the issue appeared to have been resolved. The battery charge read between 13.8 - 14.2v and right in the middle of the battery charge indicator. Incident #2 August 15th 2023 The truck was parked at the Reno Airport, and when my flight was canceled, I decided to instead drive to San Francisco. The truck was parked in the sun for about 4 hours before it was driven again. I started driving and a few minutes later, was coming to a red light, started to apply the brakes, there was the same feeling of engine stalling when coming to a stop. The engine didn't stall, and no Check Engine light illuminated. I started the 25 mile uphill drive from Reno to Truckee, and noticed that the battery charge was slowly dropping down to 13v, then 12.8v, then to 12.7v when I got to Truckee. I pulled the truck over, restarted it and the voltage slowly climbed up to 13v and I resumed the drive. I started the climb to the Donner summit over i-80, and noticed the battery charge indicator dropping slowly. Approximately 65 miles later then charge was reading 12.4v and the low battery indicator light came on. I pulled the truck over to avoid it from stalling out like it did during the first incident.
Additional Notes:
Incident #1: July 29 2023 Truck was purchased at 16 miles on the odometer and approximately at 160 miles the check engine light came on. The truck was coming to a stop when in sputtered, and the check engine light came on a few seconds after. The truck was drivable and was driven a few miles to my home. The truck was driven a few days later and the electrons on the truck such as the radio started to turn off, followed by a battery warning. I went to pull the truck over immediately as the engine was sputtering. I attempted a jump start of the truck and it ran for a few minutes then shut off. The truck battery was charged and put on a tow truck and sent to the dealership. They replaced the MGU "Motor Generator Unit" after which the issue appeared to have been resolved. The battery charge read between 13.8 - 14.2v and right in the middle of the battery charge indicator. Incident #2 August 15th 2023 The truck was parked at the Reno Airport, and when my flight was canceled, I decided to instead drive to San Francisco. The truck was parked in the sun for about 4 hours before it was driven again. I started driving and a few minutes later, was coming to a red light, started to apply the brakes, there was the same feeling of engine stalling when coming to a stop. The engine didn't stall, and no Check Engine light illuminated. I started the 25 mile uphill drive from Reno to Truckee, and noticed that the battery charge was slowly dropping down to 13v, then 12.8v, then to 12.7v when I got to Truckee. I pulled the truck over, restarted it and the voltage slowly climbed up to 13v and I resumed the drive. I started the climb to the Donner summit over i-80, and noticed the battery charge indicator dropping slowly. Approximately 65 miles later then charge was reading 12.4v and the low battery indicator light came on. I pulled the truck over to avoid it from stalling out like it did during the first incident.
Mfg Campaign: 11538838
Recall Date: Aug 16, 2023
Chrysler (fca Us, Llc)
Defect Description:
POWER TRAIN
Potential Consequences:
Incident #1: July 29 2023 Truck was purchased at 16 miles on the odometer and approximately at 160 miles the check engine light came on. The truck was coming to a stop when in sputtered, and the check engine light came on a few seconds after. The truck was drivable and was driven a few miles to my home. The truck was driven a few days later and the electrons on the truck such as the radio started to turn off, followed by a battery warning. I went to pull the truck over immediately as the engine was sputtering. I attempted a jump start of the truck and it ran for a few minutes then shut off. The truck battery was charged and put on a tow truck and sent to the dealership. They replaced the MGU "Motor Generator Unit" after which the issue appeared to have been resolved. The battery charge read between 13.8 - 14.2v and right in the middle of the battery charge indicator. Incident #2 August 15th 2023 The truck was parked at the Reno Airport, and when my flight was canceled, I decided to instead drive to San Francisco. The truck was parked in the sun for about 4 hours before it was driven again. I started driving and a few minutes later, was coming to a red light, started to apply the brakes, there was the same feeling of engine stalling when coming to a stop. The engine didn't stall, and no Check Engine light illuminated. I started the 25 mile uphill drive from Reno to Truckee, and noticed that the battery charge was slowly dropping down to 13v, then 12.8v, then to 12.7v when I got to Truckee. I pulled the truck over, restarted it and the voltage slowly climbed up to 13v and I resumed the drive. I started the climb to the Donner summit over i-80, and noticed the battery charge indicator dropping slowly. Approximately 65 miles later then charge was reading 12.4v and the low battery indicator light came on. I pulled the truck over to avoid it from stalling out like it did during the first incident.
Corrective Action:
Incident #1: July 29 2023 Truck was purchased at 16 miles on the odometer and approximately at 160 miles the check engine light came on. The truck was coming to a stop when in sputtered, and the check engine light came on a few seconds after. The truck was drivable and was driven a few miles to my home. The truck was driven a few days later and the electrons on the truck such as the radio started to turn off, followed by a battery warning. I went to pull the truck over immediately as the engine was sputtering. I attempted a jump start of the truck and it ran for a few minutes then shut off. The truck battery was charged and put on a tow truck and sent to the dealership. They replaced the MGU "Motor Generator Unit" after which the issue appeared to have been resolved. The battery charge read between 13.8 - 14.2v and right in the middle of the battery charge indicator. Incident #2 August 15th 2023 The truck was parked at the Reno Airport, and when my flight was canceled, I decided to instead drive to San Francisco. The truck was parked in the sun for about 4 hours before it was driven again. I started driving and a few minutes later, was coming to a red light, started to apply the brakes, there was the same feeling of engine stalling when coming to a stop. The engine didn't stall, and no Check Engine light illuminated. I started the 25 mile uphill drive from Reno to Truckee, and noticed that the battery charge was slowly dropping down to 13v, then 12.8v, then to 12.7v when I got to Truckee. I pulled the truck over, restarted it and the voltage slowly climbed up to 13v and I resumed the drive. I started the climb to the Donner summit over i-80, and noticed the battery charge indicator dropping slowly. Approximately 65 miles later then charge was reading 12.4v and the low battery indicator light came on. I pulled the truck over to avoid it from stalling out like it did during the first incident.
Additional Notes:
Incident #1: July 29 2023 Truck was purchased at 16 miles on the odometer and approximately at 160 miles the check engine light came on. The truck was coming to a stop when in sputtered, and the check engine light came on a few seconds after. The truck was drivable and was driven a few miles to my home. The truck was driven a few days later and the electrons on the truck such as the radio started to turn off, followed by a battery warning. I went to pull the truck over immediately as the engine was sputtering. I attempted a jump start of the truck and it ran for a few minutes then shut off. The truck battery was charged and put on a tow truck and sent to the dealership. They replaced the MGU "Motor Generator Unit" after which the issue appeared to have been resolved. The battery charge read between 13.8 - 14.2v and right in the middle of the battery charge indicator. Incident #2 August 15th 2023 The truck was parked at the Reno Airport, and when my flight was canceled, I decided to instead drive to San Francisco. The truck was parked in the sun for about 4 hours before it was driven again. I started driving and a few minutes later, was coming to a red light, started to apply the brakes, there was the same feeling of engine stalling when coming to a stop. The engine didn't stall, and no Check Engine light illuminated. I started the 25 mile uphill drive from Reno to Truckee, and noticed that the battery charge was slowly dropping down to 13v, then 12.8v, then to 12.7v when I got to Truckee. I pulled the truck over, restarted it and the voltage slowly climbed up to 13v and I resumed the drive. I started the climb to the Donner summit over i-80, and noticed the battery charge indicator dropping slowly. Approximately 65 miles later then charge was reading 12.4v and the low battery indicator light came on. I pulled the truck over to avoid it from stalling out like it did during the first incident.
Mfg Campaign: 11538838
Recall Date: Aug 16, 2023
Chrysler (fca Us, Llc)
Defect Description:
STRUCTURE:BODY
Potential Consequences:
Tailgate latch failed. Tailgate opened while driving on two separate occasions. As of this submission my vehicle has less than 3,000 miles. After the second failure I took the vehicle to the dealership. They ran diagnostics and confirmed an issue with the tailgate latch. I am working with the dealership and hopefully will have the repairs covered under warranty. Diagnostic report attached. The incident date covers the second failure. I am reporting this issue due the fact it is a known issue and has been the subject of recalls for model years through 2022.
Corrective Action:
Tailgate latch failed. Tailgate opened while driving on two separate occasions. As of this submission my vehicle has less than 3,000 miles. After the second failure I took the vehicle to the dealership. They ran diagnostics and confirmed an issue with the tailgate latch. I am working with the dealership and hopefully will have the repairs covered under warranty. Diagnostic report attached. The incident date covers the second failure. I am reporting this issue due the fact it is a known issue and has been the subject of recalls for model years through 2022.
Additional Notes:
Tailgate latch failed. Tailgate opened while driving on two separate occasions. As of this submission my vehicle has less than 3,000 miles. After the second failure I took the vehicle to the dealership. They ran diagnostics and confirmed an issue with the tailgate latch. I am working with the dealership and hopefully will have the repairs covered under warranty. Diagnostic report attached. The incident date covers the second failure. I am reporting this issue due the fact it is a known issue and has been the subject of recalls for model years through 2022.
Mfg Campaign: 11538839
Recall Date: Aug 16, 2023
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