Complaints & Recalls
Official Safety Recalls - Important!
18 RecallsThese are official manufacturer recalls ordered by NHTSA for safety defects. If you own this vehicle, contact your dealer immediately for free repairs.
Chrysler (fca Us, Llc)
Safety Issue:
Chrysler (FCA US, LLC) is recalling certain 2019-2024 Ram 1500 vehicles. The driver's side air bag may not be connected properly, which can cause the air bag not to deploy as intended. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 208, "Occupant Crash Protection."
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 888-327-4236 (TTY 888-275-9171) or go to nhtsa.gov.
Mfg Campaign: 08C
Recall Date: May 8, 2025
Chrysler (fca Us, Llc)
Safety Issue:
Chrysler (FCA US, LLC) is recalling certain 2020-2023 Ram 1500 Classic vehicles equipped with heated trailer tow rearview mirrors. The mirror glass may detach from the driver's side heated trailer tow rearview mirror. As such these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 111, "Rear Visibility."
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153) or go to nhtsa.gov.
Mfg Campaign: 86B
Recall Date: Oct 10, 2024
Chrysler (fca Us, Llc)
Safety Issue:
Chrysler (FCA US, LLC) is recalling certain 2019, 2021-2024 Ram 1500 vehicles. Due to a software malfunction, the anti-lock brake system (ABS) control module may disable the electronic stability control system. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 126, "Electronic Stability Control Systems."
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Mfg Campaign: 75B
Recall Date: Sep 5, 2024
Chrysler (fca Us, Llc)
Safety Issue:
Chrysler (FCA US, LLC) is recalling certain 2021-2022 Dodge Durango, 2021-2023 Chrysler Pacifica, Jeep Grand Cherokee L, 2022 Ram 1500, 2500, 3500, Chrysler Voyager, 2022-2023 Jeep Compass, Grand Cherokee, Wagoneer, Grand Wagoneer, andRam Promaster vehicles. The radio software may prevent the rearview image from displaying. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 111, "Rear Visibility."
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Mfg Campaign: 66B, 79B
Recall Date: Jun 13, 2024
Chrysler (fca Us, Llc)
Safety Issue:
Chrysler (FCA US, LLC) is recalling one 2022 Ram 1500 Classic vehicle. The wiring harness may short circuit and prevent the rearview image from displaying. As such, this vehicle fails to comply with the requirements of Federal Motor Vehicle Safety Standard number 111, "Rear Visibility."
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Mfg Campaign: 65B
Recall Date: Jun 13, 2024
Chrysler (fca Us, Llc)
Safety Issue:
Chrysler (FCA US, LLC) is recalling certain 2022-2023 Ram 1500, Ram 3500 Cab Chassis with GVWR less than 10,000 lbs., and 2022-2024 Ram 2500 vehicles. The radio software may prevent the rearview image from displaying. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 111, "Rear Visibility."
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Mfg Campaign: 97A
Recall Date: Sep 28, 2023
Chrysler (fca Us, Llc)
Safety Issue:
Chrysler (FCA US, LLC) is recalling certain 2021-2023 Jeep Wrangler, Gladiator, and 2022-2023 Ram 1500 vehicles equipped with a 3.0L diesel engine. The high pressure fuel pump (HPFP) may fail.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Mfg Campaign: 01A
Recall Date: Apr 13, 2023
Chrysler (fca Us, Llc)
Safety Issue:
Chrysler (FCA US, LLC) is recalling certain 2022 Ram 1500 vehicles. The B-pillar impact sensors may be missing, which can result in delayed air bag deployment or non-deployment.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Mfg Campaign: 33A
Recall Date: Apr 13, 2023
Chrysler (fca Us, Llc)
Safety Issue:
Chrysler (FCA US, LLC) is recalling certain 2021-2023 Ram 1500 and 2023 Ram 2500 vehicles. The trailer reverse steering control module (TRSCM) may prevent the rearview image from displaying when the vehicle is placed in reverse. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 111, "Rear Visibility."
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Mfg Campaign: 14A
Recall Date: Feb 9, 2023
Chrysler (fca Us, Llc)
Safety Issue:
Chrysler (FCA US, LLC) is recalling certain 2019-2022 Ram 1500, 2500, and 3500 pickup trucks. The tailgate may not latch properly due to misaligned tailgate strikers, which could result in the tailgate opening while driving.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Mfg Campaign: ZB8
Recall Date: Dec 8, 2022
Chrysler (fca Us, Llc)
Safety Issue:
Chrysler (FCA US, LLC) is recalling certain 2020-2022 Jeep Wrangler, Ram 1500, and 2021-2022 Jeep Gladiator vehicles equipped with 3.0L diesel engines. The high pressure fuel pump (HPFP) may fail, causing an engine stall.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Mfg Campaign: Z96
Recall Date: Oct 13, 2022
Chrysler (fca Us, Llc)
Safety Issue:
Chrysler (FCA US, LLC) is recalling certain 2022 Ram 1500, Jeep Gladiator, and 2021 Jeep Wrangler vehicles. The front seat belt retractors may have an improperly welded micro gas generator, which can result in seat belt pretensioner failure.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Mfg Campaign: Z95
Recall Date: Oct 13, 2022
Chrysler (fca Us, Llc)
Safety Issue:
Chrysler (FCA US, LLC) is recalling certain 2022 Ram 1500, 2500 pickup trucks, and 3500 Cab Chassis vehicles with GVWR less than 10,000 lbs. The radio software may prevent the rearview image from displaying. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 111, "Rear Visibility."
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Mfg Campaign: Z47
Recall Date: Jun 9, 2022
Chrysler (fca Us, Llc)
Safety Issue:
Chrysler (FCA US, LLC) is recalling certain 2022 Ram 1500 vehicles. These vehicles may have been built with incompatible heating, ventilation, and air conditioning systems (HVAC), resulting in the windshield defrosting and defogging system being inoperable to drivers. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 103, "Windshield Defrosting and Defogging Systems."
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Mfg Campaign: Y88
Recall Date: Nov 10, 2021
Consumer Complaints
700 ComplaintsChrysler (fca Us, Llc)
Defect Description:
FUEL/PROPULSION SYSTEM
Potential Consequences:
2022 ram with 26,000 miles and the fuel pump is failing, check engine light on with a small emissions system leak as well. Upholstery under the driver and rear passenger seat is detached with exposed zippers. Truck is falling apart before it even reaches 30,000 miles but because of the time frame, despite the low miles and mostly highway driving in a rural area, out of warranty
Corrective Action:
2022 ram with 26,000 miles and the fuel pump is failing, check engine light on with a small emissions system leak as well. Upholstery under the driver and rear passenger seat is detached with exposed zippers. Truck is falling apart before it even reaches 30,000 miles but because of the time frame, despite the low miles and mostly highway driving in a rural area, out of warranty
Additional Notes:
2022 ram with 26,000 miles and the fuel pump is failing, check engine light on with a small emissions system leak as well. Upholstery under the driver and rear passenger seat is detached with exposed zippers. Truck is falling apart before it even reaches 30,000 miles but because of the time frame, despite the low miles and mostly highway driving in a rural area, out of warranty
Mfg Campaign: 11650929
Recall Date: Mar 26, 2025
Chrysler (fca Us, Llc)
Defect Description:
ELECTRICAL SYSTEM
Potential Consequences:
The contact owns a 2022 Ram 1500. The contact stated that while driving at an undisclosed speed, the vehicle lost motive power and the parking brake independently activated. The contact stated that the failure occurred while driving at a slow speed. In addition, the contact stated that the vehicle rolled forward several feet with several unknown warning lights illuminated. The vehicle was started, and the vehicle was driven to the intended destination. The contact stated that the vehicle was taken to the dealer twice; however, the failure was not duplicated. The vehicle was not diagnosed or repaired by an independent mechanic or the dealer. The contact stated that the failure had occurred five times. Additionally, the contact stated that the failure occurred intermittently. The manufacturer was not made aware of the failure. The failure mileage was approximately 10,000.
Corrective Action:
The contact owns a 2022 Ram 1500. The contact stated that while driving at an undisclosed speed, the vehicle lost motive power and the parking brake independently activated. The contact stated that the failure occurred while driving at a slow speed. In addition, the contact stated that the vehicle rolled forward several feet with several unknown warning lights illuminated. The vehicle was started, and the vehicle was driven to the intended destination. The contact stated that the vehicle was taken to the dealer twice; however, the failure was not duplicated. The vehicle was not diagnosed or repaired by an independent mechanic or the dealer. The contact stated that the failure had occurred five times. Additionally, the contact stated that the failure occurred intermittently. The manufacturer was not made aware of the failure. The failure mileage was approximately 10,000.
Additional Notes:
The contact owns a 2022 Ram 1500. The contact stated that while driving at an undisclosed speed, the vehicle lost motive power and the parking brake independently activated. The contact stated that the failure occurred while driving at a slow speed. In addition, the contact stated that the vehicle rolled forward several feet with several unknown warning lights illuminated. The vehicle was started, and the vehicle was driven to the intended destination. The contact stated that the vehicle was taken to the dealer twice; however, the failure was not duplicated. The vehicle was not diagnosed or repaired by an independent mechanic or the dealer. The contact stated that the failure had occurred five times. Additionally, the contact stated that the failure occurred intermittently. The manufacturer was not made aware of the failure. The failure mileage was approximately 10,000.
Mfg Campaign: 11650080
Recall Date: Mar 24, 2025
Chrysler (fca Us, Llc)
Defect Description:
ENGINE
Potential Consequences:
On March 12th, 2025, I was driving the truck on cruise control at 70 mph on the toll road with no shoulder. The truck rpm gauge went to zero as well as all other gauges. The truck went to shut down mode, I then put the truck in neutral it would not let me start it so I applied the brake to stop the truck, then put it in park.The emergency brake light was on so I had to release it and the truck restarted . Note this stall happened the middle of the highway, luckily , no one came up on me while the truck was stalled. We took it to 2 different Dodge dealers today and they both say there is not a stored fault code or active code, therefore there is nothing they can do to resolve this issue. This is very frightening as I do not know if or when this could happen again.
Corrective Action:
On March 12th, 2025, I was driving the truck on cruise control at 70 mph on the toll road with no shoulder. The truck rpm gauge went to zero as well as all other gauges. The truck went to shut down mode, I then put the truck in neutral it would not let me start it so I applied the brake to stop the truck, then put it in park.The emergency brake light was on so I had to release it and the truck restarted . Note this stall happened the middle of the highway, luckily , no one came up on me while the truck was stalled. We took it to 2 different Dodge dealers today and they both say there is not a stored fault code or active code, therefore there is nothing they can do to resolve this issue. This is very frightening as I do not know if or when this could happen again.
Additional Notes:
On March 12th, 2025, I was driving the truck on cruise control at 70 mph on the toll road with no shoulder. The truck rpm gauge went to zero as well as all other gauges. The truck went to shut down mode, I then put the truck in neutral it would not let me start it so I applied the brake to stop the truck, then put it in park.The emergency brake light was on so I had to release it and the truck restarted . Note this stall happened the middle of the highway, luckily , no one came up on me while the truck was stalled. We took it to 2 different Dodge dealers today and they both say there is not a stored fault code or active code, therefore there is nothing they can do to resolve this issue. This is very frightening as I do not know if or when this could happen again.
Mfg Campaign: 11649027
Recall Date: Mar 18, 2025
Chrysler (fca Us, Llc)
Defect Description:
FORWARD COLLISION AVOIDANCE: AUTOMATIC EMERGENCY BRAKING
Potential Consequences:
On March 12th, 2025, I was driving the truck on cruise control at 70 mph on the toll road with no shoulder. The truck rpm gauge went to zero as well as all other gauges. The truck went to shut down mode, I then put the truck in neutral it would not let me start it so I applied the brake to stop the truck, then put it in park.The emergency brake light was on so I had to release it and the truck restarted . Note this stall happened the middle of the highway, luckily , no one came up on me while the truck was stalled. We took it to 2 different Dodge dealers today and they both say there is not a stored fault code or active code, therefore there is nothing they can do to resolve this issue. This is very frightening as I do not know if or when this could happen again.
Corrective Action:
On March 12th, 2025, I was driving the truck on cruise control at 70 mph on the toll road with no shoulder. The truck rpm gauge went to zero as well as all other gauges. The truck went to shut down mode, I then put the truck in neutral it would not let me start it so I applied the brake to stop the truck, then put it in park.The emergency brake light was on so I had to release it and the truck restarted . Note this stall happened the middle of the highway, luckily , no one came up on me while the truck was stalled. We took it to 2 different Dodge dealers today and they both say there is not a stored fault code or active code, therefore there is nothing they can do to resolve this issue. This is very frightening as I do not know if or when this could happen again.
Additional Notes:
On March 12th, 2025, I was driving the truck on cruise control at 70 mph on the toll road with no shoulder. The truck rpm gauge went to zero as well as all other gauges. The truck went to shut down mode, I then put the truck in neutral it would not let me start it so I applied the brake to stop the truck, then put it in park.The emergency brake light was on so I had to release it and the truck restarted . Note this stall happened the middle of the highway, luckily , no one came up on me while the truck was stalled. We took it to 2 different Dodge dealers today and they both say there is not a stored fault code or active code, therefore there is nothing they can do to resolve this issue. This is very frightening as I do not know if or when this could happen again.
Mfg Campaign: 11649027
Recall Date: Mar 18, 2025
Chrysler (fca Us, Llc)
Defect Description:
VISIBILITY/WIPER
Potential Consequences:
Was driving on interstate coming home from Texas when we encountered a winter storm that was producing freezing rain. We were running the defroster on high to stop the ice buildup that was occurring on the windshield when the air suddenly stopped blowing through the defroster vents and diverted to the floor vents. Our safety and others was compromised by the ice being able to build up and significantly reducing our visibility effectively causing us to have to stop on the offramps to de-ice the windshield. Against my better judgement I did not take vehicle to the dealer because other drivers of similar vehicles had reported that they have experienced similar results in similar conditions. There were no warning lamps or prior symptoms associated with this event.
Corrective Action:
Was driving on interstate coming home from Texas when we encountered a winter storm that was producing freezing rain. We were running the defroster on high to stop the ice buildup that was occurring on the windshield when the air suddenly stopped blowing through the defroster vents and diverted to the floor vents. Our safety and others was compromised by the ice being able to build up and significantly reducing our visibility effectively causing us to have to stop on the offramps to de-ice the windshield. Against my better judgement I did not take vehicle to the dealer because other drivers of similar vehicles had reported that they have experienced similar results in similar conditions. There were no warning lamps or prior symptoms associated with this event.
Additional Notes:
Was driving on interstate coming home from Texas when we encountered a winter storm that was producing freezing rain. We were running the defroster on high to stop the ice buildup that was occurring on the windshield when the air suddenly stopped blowing through the defroster vents and diverted to the floor vents. Our safety and others was compromised by the ice being able to build up and significantly reducing our visibility effectively causing us to have to stop on the offramps to de-ice the windshield. Against my better judgement I did not take vehicle to the dealer because other drivers of similar vehicles had reported that they have experienced similar results in similar conditions. There were no warning lamps or prior symptoms associated with this event.
Mfg Campaign: 11648543
Recall Date: Mar 16, 2025
Chrysler (fca Us, Llc)
Defect Description:
ENGINE
Potential Consequences:
I purchased the truck used five days ago from a dealership and today the engine shut off on me approximately 12 times. Most occurred while putting the truck into reverse or drive. I was exiting my driveway and the engine turned off halfway into the street. I was unable to move it and since I had to pick up my child, I left the truck halfway in my drive way and half on the street. When I returned home I was able to drive the truck, but approximately 7 minutes later it turned off on me when I turned into a shopping center. The last two times it turned off on me (all on the same day) it occurred while I was on the freeway driving approximately 70 mph. The engine just shut off so I pulled over to the side of the freeway. I was able to drive it shortly after, but then it occurred again. I was able to drive it home approximately 12 miles away without further incidents.
Corrective Action:
I purchased the truck used five days ago from a dealership and today the engine shut off on me approximately 12 times. Most occurred while putting the truck into reverse or drive. I was exiting my driveway and the engine turned off halfway into the street. I was unable to move it and since I had to pick up my child, I left the truck halfway in my drive way and half on the street. When I returned home I was able to drive the truck, but approximately 7 minutes later it turned off on me when I turned into a shopping center. The last two times it turned off on me (all on the same day) it occurred while I was on the freeway driving approximately 70 mph. The engine just shut off so I pulled over to the side of the freeway. I was able to drive it shortly after, but then it occurred again. I was able to drive it home approximately 12 miles away without further incidents.
Additional Notes:
I purchased the truck used five days ago from a dealership and today the engine shut off on me approximately 12 times. Most occurred while putting the truck into reverse or drive. I was exiting my driveway and the engine turned off halfway into the street. I was unable to move it and since I had to pick up my child, I left the truck halfway in my drive way and half on the street. When I returned home I was able to drive the truck, but approximately 7 minutes later it turned off on me when I turned into a shopping center. The last two times it turned off on me (all on the same day) it occurred while I was on the freeway driving approximately 70 mph. The engine just shut off so I pulled over to the side of the freeway. I was able to drive it shortly after, but then it occurred again. I was able to drive it home approximately 12 miles away without further incidents.
Mfg Campaign: 11648427
Recall Date: Mar 15, 2025
Chrysler (fca Us, Llc)
Defect Description:
ELECTRICAL SYSTEM
Potential Consequences:
What component or system failed or malfunctioned, and is it available for inspection upon request? Gauge cluster doesn't shut off, which kills the electrical system. This is likely due to a known issue from FCA as noted in Customer Satisfaction Notification 48A. FCA claims my truck is not affected even though it has the same Electronic Shifter Module, as well as is the same Model, Trim, Year... Just not the right VIN. The fix is a software update. They know the software in my truck is faulty, but won't update it in compliance with 48A. How was your safety or the safety of others put at risk? Truck leaves me stranded if left not running for too long. Has the problem been reproduced or confirmed by a dealer or independent service center? No, I can reproduce it myself reliably... I have an appointment with the Ram dealer on 3/14/25. Has the vehicle or component been inspected by the manufacturer, police, insurance representatives or others? No. Were there any warning lamps, messages or other symptoms of the problem prior to the failure, and when did they first appear? No. I purchased the Truck [XXX]... the issues started within a few weeks. It has killed the battery 3 times now. Here is the existing notice 48A... My truck SHOULD BE ON THIS LIST! PLEASE HELP! [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Corrective Action:
What component or system failed or malfunctioned, and is it available for inspection upon request? Gauge cluster doesn't shut off, which kills the electrical system. This is likely due to a known issue from FCA as noted in Customer Satisfaction Notification 48A. FCA claims my truck is not affected even though it has the same Electronic Shifter Module, as well as is the same Model, Trim, Year... Just not the right VIN. The fix is a software update. They know the software in my truck is faulty, but won't update it in compliance with 48A. How was your safety or the safety of others put at risk? Truck leaves me stranded if left not running for too long. Has the problem been reproduced or confirmed by a dealer or independent service center? No, I can reproduce it myself reliably... I have an appointment with the Ram dealer on 3/14/25. Has the vehicle or component been inspected by the manufacturer, police, insurance representatives or others? No. Were there any warning lamps, messages or other symptoms of the problem prior to the failure, and when did they first appear? No. I purchased the Truck [XXX]... the issues started within a few weeks. It has killed the battery 3 times now. Here is the existing notice 48A... My truck SHOULD BE ON THIS LIST! PLEASE HELP! [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Additional Notes:
What component or system failed or malfunctioned, and is it available for inspection upon request? Gauge cluster doesn't shut off, which kills the electrical system. This is likely due to a known issue from FCA as noted in Customer Satisfaction Notification 48A. FCA claims my truck is not affected even though it has the same Electronic Shifter Module, as well as is the same Model, Trim, Year... Just not the right VIN. The fix is a software update. They know the software in my truck is faulty, but won't update it in compliance with 48A. How was your safety or the safety of others put at risk? Truck leaves me stranded if left not running for too long. Has the problem been reproduced or confirmed by a dealer or independent service center? No, I can reproduce it myself reliably... I have an appointment with the Ram dealer on 3/14/25. Has the vehicle or component been inspected by the manufacturer, police, insurance representatives or others? No. Were there any warning lamps, messages or other symptoms of the problem prior to the failure, and when did they first appear? No. I purchased the Truck [XXX]... the issues started within a few weeks. It has killed the battery 3 times now. Here is the existing notice 48A... My truck SHOULD BE ON THIS LIST! PLEASE HELP! [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Mfg Campaign: 11647568
Recall Date: Mar 11, 2025
Chrysler (fca Us, Llc)
Defect Description:
POWER TRAIN
Potential Consequences:
What component or system failed or malfunctioned, and is it available for inspection upon request? Gauge cluster doesn't shut off, which kills the electrical system. This is likely due to a known issue from FCA as noted in Customer Satisfaction Notification 48A. FCA claims my truck is not affected even though it has the same Electronic Shifter Module, as well as is the same Model, Trim, Year... Just not the right VIN. The fix is a software update. They know the software in my truck is faulty, but won't update it in compliance with 48A. How was your safety or the safety of others put at risk? Truck leaves me stranded if left not running for too long. Has the problem been reproduced or confirmed by a dealer or independent service center? No, I can reproduce it myself reliably... I have an appointment with the Ram dealer on 3/14/25. Has the vehicle or component been inspected by the manufacturer, police, insurance representatives or others? No. Were there any warning lamps, messages or other symptoms of the problem prior to the failure, and when did they first appear? No. I purchased the Truck [XXX]... the issues started within a few weeks. It has killed the battery 3 times now. Here is the existing notice 48A... My truck SHOULD BE ON THIS LIST! PLEASE HELP! [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Corrective Action:
What component or system failed or malfunctioned, and is it available for inspection upon request? Gauge cluster doesn't shut off, which kills the electrical system. This is likely due to a known issue from FCA as noted in Customer Satisfaction Notification 48A. FCA claims my truck is not affected even though it has the same Electronic Shifter Module, as well as is the same Model, Trim, Year... Just not the right VIN. The fix is a software update. They know the software in my truck is faulty, but won't update it in compliance with 48A. How was your safety or the safety of others put at risk? Truck leaves me stranded if left not running for too long. Has the problem been reproduced or confirmed by a dealer or independent service center? No, I can reproduce it myself reliably... I have an appointment with the Ram dealer on 3/14/25. Has the vehicle or component been inspected by the manufacturer, police, insurance representatives or others? No. Were there any warning lamps, messages or other symptoms of the problem prior to the failure, and when did they first appear? No. I purchased the Truck [XXX]... the issues started within a few weeks. It has killed the battery 3 times now. Here is the existing notice 48A... My truck SHOULD BE ON THIS LIST! PLEASE HELP! [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Additional Notes:
What component or system failed or malfunctioned, and is it available for inspection upon request? Gauge cluster doesn't shut off, which kills the electrical system. This is likely due to a known issue from FCA as noted in Customer Satisfaction Notification 48A. FCA claims my truck is not affected even though it has the same Electronic Shifter Module, as well as is the same Model, Trim, Year... Just not the right VIN. The fix is a software update. They know the software in my truck is faulty, but won't update it in compliance with 48A. How was your safety or the safety of others put at risk? Truck leaves me stranded if left not running for too long. Has the problem been reproduced or confirmed by a dealer or independent service center? No, I can reproduce it myself reliably... I have an appointment with the Ram dealer on 3/14/25. Has the vehicle or component been inspected by the manufacturer, police, insurance representatives or others? No. Were there any warning lamps, messages or other symptoms of the problem prior to the failure, and when did they first appear? No. I purchased the Truck [XXX]... the issues started within a few weeks. It has killed the battery 3 times now. Here is the existing notice 48A... My truck SHOULD BE ON THIS LIST! PLEASE HELP! [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Mfg Campaign: 11647568
Recall Date: Mar 11, 2025
Chrysler (fca Us, Llc)
Defect Description:
SERVICE BRAKES
Potential Consequences:
More than once now the vehicle has applied its parking brake, the engine stalled, and stopped the vehicle in the middle of the road. It then required me to reset the emergency brake to “release”, return the shifter knob to park, and restart the vehicle in the middle of busy intersections!!
Corrective Action:
More than once now the vehicle has applied its parking brake, the engine stalled, and stopped the vehicle in the middle of the road. It then required me to reset the emergency brake to “release”, return the shifter knob to park, and restart the vehicle in the middle of busy intersections!!
Additional Notes:
More than once now the vehicle has applied its parking brake, the engine stalled, and stopped the vehicle in the middle of the road. It then required me to reset the emergency brake to “release”, return the shifter knob to park, and restart the vehicle in the middle of busy intersections!!
Mfg Campaign: 11647266
Recall Date: Mar 9, 2025
Chrysler (fca Us, Llc)
Defect Description:
ENGINE
Potential Consequences:
More than once now the vehicle has applied its parking brake, the engine stalled, and stopped the vehicle in the middle of the road. It then required me to reset the emergency brake to “release”, return the shifter knob to park, and restart the vehicle in the middle of busy intersections!!
Corrective Action:
More than once now the vehicle has applied its parking brake, the engine stalled, and stopped the vehicle in the middle of the road. It then required me to reset the emergency brake to “release”, return the shifter knob to park, and restart the vehicle in the middle of busy intersections!!
Additional Notes:
More than once now the vehicle has applied its parking brake, the engine stalled, and stopped the vehicle in the middle of the road. It then required me to reset the emergency brake to “release”, return the shifter knob to park, and restart the vehicle in the middle of busy intersections!!
Mfg Campaign: 11647266
Recall Date: Mar 9, 2025
Chrysler (fca Us, Llc)
Defect Description:
FORWARD COLLISION AVOIDANCE: AUTOMATIC EMERGENCY BRAKING
Potential Consequences:
More than once now the vehicle has applied its parking brake, the engine stalled, and stopped the vehicle in the middle of the road. It then required me to reset the emergency brake to “release”, return the shifter knob to park, and restart the vehicle in the middle of busy intersections!!
Corrective Action:
More than once now the vehicle has applied its parking brake, the engine stalled, and stopped the vehicle in the middle of the road. It then required me to reset the emergency brake to “release”, return the shifter knob to park, and restart the vehicle in the middle of busy intersections!!
Additional Notes:
More than once now the vehicle has applied its parking brake, the engine stalled, and stopped the vehicle in the middle of the road. It then required me to reset the emergency brake to “release”, return the shifter knob to park, and restart the vehicle in the middle of busy intersections!!
Mfg Campaign: 11647266
Recall Date: Mar 9, 2025
Chrysler (fca Us, Llc)
Defect Description:
ENGINE
Potential Consequences:
There is premature bearing ware on the E-Torque alternator. When taken into dealer was told not to drive the vehicle due to the fact the vehicle will eventually lose power and may be stranded. When taken in was not given a time line for when the part will be in. When looking on line noticed there is approximately 4200 parts on back order . Some individuals stating they have been waiting 3-4 months. While the vehicle sits in the drive way waiting for part still have to make payments and trying to find rides to work which is over an hour each way!!
Corrective Action:
There is premature bearing ware on the E-Torque alternator. When taken into dealer was told not to drive the vehicle due to the fact the vehicle will eventually lose power and may be stranded. When taken in was not given a time line for when the part will be in. When looking on line noticed there is approximately 4200 parts on back order . Some individuals stating they have been waiting 3-4 months. While the vehicle sits in the drive way waiting for part still have to make payments and trying to find rides to work which is over an hour each way!!
Additional Notes:
There is premature bearing ware on the E-Torque alternator. When taken into dealer was told not to drive the vehicle due to the fact the vehicle will eventually lose power and may be stranded. When taken in was not given a time line for when the part will be in. When looking on line noticed there is approximately 4200 parts on back order . Some individuals stating they have been waiting 3-4 months. While the vehicle sits in the drive way waiting for part still have to make payments and trying to find rides to work which is over an hour each way!!
Mfg Campaign: 11647174
Recall Date: Mar 8, 2025
Chrysler (fca Us, Llc)
Defect Description:
ENGINE
Potential Consequences:
When the vehicle is cold, after about a mile of driving coming to a four way stop, the vehicle stalled in the middle of a busy intersection and applied the emergency brake. An error message came up to service the electronic throttle control. A few miles later a message came regarding the battery saver and the battery light was lit. This came two days after being at the dealer for this issue where they found nothing! After doing a simple google search it appears to be a known issue.
Corrective Action:
When the vehicle is cold, after about a mile of driving coming to a four way stop, the vehicle stalled in the middle of a busy intersection and applied the emergency brake. An error message came up to service the electronic throttle control. A few miles later a message came regarding the battery saver and the battery light was lit. This came two days after being at the dealer for this issue where they found nothing! After doing a simple google search it appears to be a known issue.
Additional Notes:
When the vehicle is cold, after about a mile of driving coming to a four way stop, the vehicle stalled in the middle of a busy intersection and applied the emergency brake. An error message came up to service the electronic throttle control. A few miles later a message came regarding the battery saver and the battery light was lit. This came two days after being at the dealer for this issue where they found nothing! After doing a simple google search it appears to be a known issue.
Mfg Campaign: 11646678
Recall Date: Mar 6, 2025
Chrysler (fca Us, Llc)
Defect Description:
ENGINE
Potential Consequences:
Vehicle has shut off for no apparent reason when slowing and turning. This has occurred three times in the last year. This is very unsafe and I believe there are recalls for the same make/model vehicle built in prior years.
Corrective Action:
Vehicle has shut off for no apparent reason when slowing and turning. This has occurred three times in the last year. This is very unsafe and I believe there are recalls for the same make/model vehicle built in prior years.
Additional Notes:
Vehicle has shut off for no apparent reason when slowing and turning. This has occurred three times in the last year. This is very unsafe and I believe there are recalls for the same make/model vehicle built in prior years.
Mfg Campaign: 11646296
Recall Date: Mar 4, 2025
Chrysler (fca Us, Llc)
Defect Description:
ENGINE
Potential Consequences:
Vehicle stalled while driving. Causing sudden loss of engine power and related functions such as power steering. Cause was do to water intrusion from rear window leaking on to a control module RF Module. The leak is common in thousands of ram trucks over several years. They’ve attempted to address it for some years but not all. Having such an important piece of equipment under a window which they know is prone to leaking is irresponsible and negligent. Had I been at higher speed this could have been deadly.
Corrective Action:
Vehicle stalled while driving. Causing sudden loss of engine power and related functions such as power steering. Cause was do to water intrusion from rear window leaking on to a control module RF Module. The leak is common in thousands of ram trucks over several years. They’ve attempted to address it for some years but not all. Having such an important piece of equipment under a window which they know is prone to leaking is irresponsible and negligent. Had I been at higher speed this could have been deadly.
Additional Notes:
Vehicle stalled while driving. Causing sudden loss of engine power and related functions such as power steering. Cause was do to water intrusion from rear window leaking on to a control module RF Module. The leak is common in thousands of ram trucks over several years. They’ve attempted to address it for some years but not all. Having such an important piece of equipment under a window which they know is prone to leaking is irresponsible and negligent. Had I been at higher speed this could have been deadly.
Mfg Campaign: 11646306
Recall Date: Mar 4, 2025
Chrysler (fca Us, Llc)
Defect Description:
STEERING
Potential Consequences:
Vehicle stalled while driving. Causing sudden loss of engine power and related functions such as power steering. Cause was do to water intrusion from rear window leaking on to a control module RF Module. The leak is common in thousands of ram trucks over several years. They’ve attempted to address it for some years but not all. Having such an important piece of equipment under a window which they know is prone to leaking is irresponsible and negligent. Had I been at higher speed this could have been deadly.
Corrective Action:
Vehicle stalled while driving. Causing sudden loss of engine power and related functions such as power steering. Cause was do to water intrusion from rear window leaking on to a control module RF Module. The leak is common in thousands of ram trucks over several years. They’ve attempted to address it for some years but not all. Having such an important piece of equipment under a window which they know is prone to leaking is irresponsible and negligent. Had I been at higher speed this could have been deadly.
Additional Notes:
Vehicle stalled while driving. Causing sudden loss of engine power and related functions such as power steering. Cause was do to water intrusion from rear window leaking on to a control module RF Module. The leak is common in thousands of ram trucks over several years. They’ve attempted to address it for some years but not all. Having such an important piece of equipment under a window which they know is prone to leaking is irresponsible and negligent. Had I been at higher speed this could have been deadly.
Mfg Campaign: 11646306
Recall Date: Mar 4, 2025
Chrysler (fca Us, Llc)
Defect Description:
ELECTRICAL SYSTEM
Potential Consequences:
Vehicle stalled while driving. Causing sudden loss of engine power and related functions such as power steering. Cause was do to water intrusion from rear window leaking on to a control module RF Module. The leak is common in thousands of ram trucks over several years. They’ve attempted to address it for some years but not all. Having such an important piece of equipment under a window which they know is prone to leaking is irresponsible and negligent. Had I been at higher speed this could have been deadly.
Corrective Action:
Vehicle stalled while driving. Causing sudden loss of engine power and related functions such as power steering. Cause was do to water intrusion from rear window leaking on to a control module RF Module. The leak is common in thousands of ram trucks over several years. They’ve attempted to address it for some years but not all. Having such an important piece of equipment under a window which they know is prone to leaking is irresponsible and negligent. Had I been at higher speed this could have been deadly.
Additional Notes:
Vehicle stalled while driving. Causing sudden loss of engine power and related functions such as power steering. Cause was do to water intrusion from rear window leaking on to a control module RF Module. The leak is common in thousands of ram trucks over several years. They’ve attempted to address it for some years but not all. Having such an important piece of equipment under a window which they know is prone to leaking is irresponsible and negligent. Had I been at higher speed this could have been deadly.
Mfg Campaign: 11646306
Recall Date: Mar 4, 2025
Chrysler (fca Us, Llc)
Defect Description:
ENGINE
Potential Consequences:
This vehicle stalls while driving. • The engine shuts off without warning • The vehicle shifts into park and applies the emergency brake • The vehicle has a malfunction warning light with a battery fault symbol • The vehicle has a "low voltage condition fault"
Corrective Action:
This vehicle stalls while driving. • The engine shuts off without warning • The vehicle shifts into park and applies the emergency brake • The vehicle has a malfunction warning light with a battery fault symbol • The vehicle has a "low voltage condition fault"
Additional Notes:
This vehicle stalls while driving. • The engine shuts off without warning • The vehicle shifts into park and applies the emergency brake • The vehicle has a malfunction warning light with a battery fault symbol • The vehicle has a "low voltage condition fault"
Mfg Campaign: 11645110
Recall Date: Feb 26, 2025
Chrysler (fca Us, Llc)
Defect Description:
ENGINE
Potential Consequences:
on 2 separate occasions, I experienced a low speed stall when pulling out and turning at intersections. After the stall, the vehicle placed itself in park and activated the emergency brake. In both instances, the stall occurred after I had partially entered an intersection, representing a safety hazard. In both instances, the vehicle was able to be restarted quickly.
Corrective Action:
on 2 separate occasions, I experienced a low speed stall when pulling out and turning at intersections. After the stall, the vehicle placed itself in park and activated the emergency brake. In both instances, the stall occurred after I had partially entered an intersection, representing a safety hazard. In both instances, the vehicle was able to be restarted quickly.
Additional Notes:
on 2 separate occasions, I experienced a low speed stall when pulling out and turning at intersections. After the stall, the vehicle placed itself in park and activated the emergency brake. In both instances, the stall occurred after I had partially entered an intersection, representing a safety hazard. In both instances, the vehicle was able to be restarted quickly.
Mfg Campaign: 11644723
Recall Date: Feb 25, 2025
Chrysler (fca Us, Llc)
Defect Description:
POWER TRAIN
Potential Consequences:
on 2 separate occasions, I experienced a low speed stall when pulling out and turning at intersections. After the stall, the vehicle placed itself in park and activated the emergency brake. In both instances, the stall occurred after I had partially entered an intersection, representing a safety hazard. In both instances, the vehicle was able to be restarted quickly.
Corrective Action:
on 2 separate occasions, I experienced a low speed stall when pulling out and turning at intersections. After the stall, the vehicle placed itself in park and activated the emergency brake. In both instances, the stall occurred after I had partially entered an intersection, representing a safety hazard. In both instances, the vehicle was able to be restarted quickly.
Additional Notes:
on 2 separate occasions, I experienced a low speed stall when pulling out and turning at intersections. After the stall, the vehicle placed itself in park and activated the emergency brake. In both instances, the stall occurred after I had partially entered an intersection, representing a safety hazard. In both instances, the vehicle was able to be restarted quickly.
Mfg Campaign: 11644723
Recall Date: Feb 25, 2025
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Barry Edzant
Edzant Price LLC
Valencia, CA • 36 yrs
Focus: Lemon Law, Personal Injury