RAM 1500 2021

Complete listing of complaints and recalls for this vehicle

939
Complaints
28
Recalls

Complaints & Recalls

939 Complaints 28 Recalls

Official Safety Recalls - Important!

28 Recalls

These are official manufacturer recalls ordered by NHTSA for safety defects. If you own this vehicle, contact your dealer immediately for free repairs.

Chrysler (fca Us, Llc)
NHTSA Campaign: 25V298000 SAFETY RECALL
71 Vehicles Affected
Recall Date: May 8, 2025
Safety Issue:

Chrysler (FCA US, LLC) is recalling certain 2019-2024 Ram 1500 vehicles. The driver's side air bag may not be connected properly, which can cause the air bag not to deploy as intended. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 208, "Occupant Crash Protection."

Potential Risk:
A driver's side air bag that does not deploy as intended increases the risk of injury in a crash.
FREE Recall Solution:
Dealers secured the connectors for the air bag, free of charge. All vehicles have been remedied. Owner notification letters were mailed May 27, 2025. Owners may contact Chrysler customer service at 800-853-1403. Chrysler's number for this recall is 08C.
Additional Details:

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 888-327-4236 (TTY 888-275-9171) or go to nhtsa.gov.

Action Required: Contact your local RAM dealer to schedule your FREE recall repair.
Manufacturer: RAM
Mfg Campaign: 08C
Notice Date: May 27, 2025
Recall Date: May 8, 2025
Chrysler (fca Us, Llc)
NHTSA Campaign: 24V754000 SAFETY RECALL
31.7K Vehicles Affected
Recall Date: Oct 10, 2024
Safety Issue:

Chrysler (FCA US, LLC) is recalling certain 2020-2023 Ram 1500 Classic vehicles equipped with heated trailer tow rearview mirrors. The mirror glass may detach from the driver's side heated trailer tow rearview mirror. As such these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 111, "Rear Visibility."

Potential Risk:
Detached mirror glass can reduce driver visibility, increasing the risk of a crash.
FREE Recall Solution:
Dealers will replace the mirror glass, free of charge. Owner notification letters were mailed December 5, 2024. Owners may contact FCA Customer Service at 1-800-853-1403. FCA's number for this recall is 86B.
Additional Details:

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153) or go to nhtsa.gov.

Action Required: Contact your local RAM dealer to schedule your FREE recall repair.
Manufacturer: RAM
Mfg Campaign: 86B
Notice Date: Dec 5, 2024
Recall Date: Oct 10, 2024
Chrysler (fca Us, Llc)
NHTSA Campaign: 24V653000 SAFETY RECALL
1M Vehicles Affected
Recall Date: Sep 5, 2024
Safety Issue:

Chrysler (FCA US, LLC) is recalling certain 2019, 2021-2024 Ram 1500 vehicles. Due to a software malfunction, the anti-lock brake system (ABS) control module may disable the electronic stability control system. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 126, "Electronic Stability Control Systems."

Potential Risk:
Driving with a disabled electronic stability control system can increase the risk of a crash.
FREE Recall Solution:
Dealers will update the ABS control module software, free of charge. Interim notification letters, notifying owners of the safety risk, were mailed October 10, 2024. Owner notification letters were mailed beginning September 26, 2024. Owners may contact FCA US, LLC customer service at 1-800-853-1403. FCA US, LLC's number for this recall is 85B.
Additional Details:

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.

Action Required: Contact your local RAM dealer to schedule your FREE recall repair.
Manufacturer: RAM
Mfg Campaign: 75B
Notice Date: Sep 26, 2024
Recall Date: Sep 5, 2024
Chrysler (fca Us, Llc)
NHTSA Campaign: 23V265000 SAFETY RECALL
131.7K Vehicles Affected
Recall Date: Apr 13, 2023
Safety Issue:

Chrysler (FCA US, LLC) is recalling certain 2021 Ram 1500 vehicles equipped with 5.7L eTorque engines. The powertrain control module software may cause an incorrect fuel mixture condition in the engine, and result in an engine stall.

Potential Risk:
An engine stall can increase the risk of a crash.
FREE Recall Solution:
Dealers will update the Powertrain Control Module calibration software, free of charge. Owner notification letters were mailed April 27, 2023. Owners may contact FCA US, LLC customer service at 1-800-853-1403. FCA US, LLC's number for this recall is 37A.
Additional Details:

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.

Action Required: Contact your local RAM dealer to schedule your FREE recall repair.
Manufacturer: RAM
Mfg Campaign: 37A
Notice Date: Apr 27, 2023
Recall Date: Apr 13, 2023
Chrysler (fca Us, Llc)
NHTSA Campaign: 23V059000 SAFETY RECALL
77.1K Vehicles Affected
Recall Date: Feb 9, 2023
Safety Issue:

Chrysler (FCA US, LLC) is recalling certain 2021-2023 Ram 1500 and 2023 Ram 2500 vehicles. The trailer reverse steering control module (TRSCM) may prevent the rearview image from displaying when the vehicle is placed in reverse. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 111, "Rear Visibility."

Potential Risk:
A rearview image that does not display while in reverse decreases the driver's visibility of the rear view, increasing the risk of injury or crash.
FREE Recall Solution:
Dealers will update the TRSCM software, free of charge. Owner notification letters were mailed March 1, 2023. Owners may contact FCA US, LLC customer service at 1-800-853-1403. FCA US, LLC's number for this recall is 14A. This recall supersedes and expands previous recall numbers 21V-438 and 21V-918. FCA US Recall ID 63A is a vehicle population expansion of FCA US Recall ID 14A (NHTSA Recall ID 23V-059).
Additional Details:

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.

Action Required: Contact your local RAM dealer to schedule your FREE recall repair.
Manufacturer: RAM
Mfg Campaign: 14A
Notice Date: Mar 1, 2023
Recall Date: Feb 9, 2023
Chrysler (fca Us, Llc)
NHTSA Campaign: 22V904000 SAFETY RECALL
1.2M Vehicles Affected
Recall Date: Dec 8, 2022
Safety Issue:

Chrysler (FCA US, LLC) is recalling certain 2019-2022 Ram 1500, 2500, and 3500 pickup trucks. The tailgate may not latch properly due to misaligned tailgate strikers, which could result in the tailgate opening while driving.

Potential Risk:
An unintended tailgate opening while driving may result in a loss of unsecured cargo, possibly creating a road hazard and increasing the risk of a crash.
FREE Recall Solution:
Dealers will inspect the tailgate striker alignment to the box latch and adjust, if necessary, free of charge. Owner notification letters were mailed December 22, 2022. Owners may contact FCA US, LLC customer service at 1-800-853-1403. FCA US, LLC's number for this recall is ZB8.
Additional Details:

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.

Action Required: Contact your local RAM dealer to schedule your FREE recall repair.
Manufacturer: RAM
Mfg Campaign: ZB8
Notice Date: Dec 22, 2022
Recall Date: Dec 8, 2022
Chrysler (fca Us, Llc)
NHTSA Campaign: 22V767000 SAFETY RECALL
60.4K Vehicles Affected
Recall Date: Oct 13, 2022
Safety Issue:

Chrysler (FCA US, LLC) is recalling certain 2020-2022 Jeep Wrangler, Ram 1500, and 2021-2022 Jeep Gladiator vehicles equipped with 3.0L diesel engines. The high pressure fuel pump (HPFP) may fail, causing an engine stall.

Potential Risk:
An engine stall can increase the risk of a crash.
FREE Recall Solution:
Dealers will replace the HPFP and inspect and replace additional fuel system components, as necessary, free of charge. Owner notification letters were mailed October 17, 2023. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is Z96.
Additional Details:

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.

Action Required: Contact your local RAM dealer to schedule your FREE recall repair.
Manufacturer: RAM
Mfg Campaign: Z96
Notice Date: Oct 17, 2023
Recall Date: Oct 13, 2022
Chrysler (fca Us, Llc)
NHTSA Campaign: 22V638000 SAFETY RECALL
7.9K Vehicles Affected
Recall Date: Aug 25, 2022
Safety Issue:

Chrysler (FCA US, LLC) is recalling certain 2020-2021 Jeep Wrangler, RAM 1500 and 2021 Jeep Gladiator vehicles. A radio software error may prevent the rearview image from displaying. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 111, "Rear Visibility."

Potential Risk:
A rearview camera that does not display an image reduces the driver's rear view, increasing the risk of a crash.
FREE Recall Solution:
Dealers will update the radio software, free of charge. Owner notification letters were mailed October 6, 2022. Owners may contact FCA US, LLC customer service at 1-800-853-1403. FCA, LLC's number for this recall is Z86.
Additional Details:

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.

Action Required: Contact your local RAM dealer to schedule your FREE recall repair.
Manufacturer: RAM
Mfg Campaign: Z86
Notice Date: Oct 6, 2022
Recall Date: Aug 25, 2022
Chrysler (fca Us, Llc)
NHTSA Campaign: 21V925000 SAFETY RECALL
376 Vehicles Affected
Recall Date: Nov 24, 2021
Safety Issue:

Chrysler (FCA US, LLC) is recalling certain 2021-2022 Ram 2500, Ram 3500, and 2021 Ram 1500 Classic pickup trucks. The side air bag inflatable curtain (SABIC) assemblies may have been manufactured with the incorrect amount of compressed gas, which can result in an improper air bag deployment.

Potential Risk:
An air bag that deploys improperly can increase the risk of injury in a crash.
FREE Recall Solution:
Dealers will replace the SABIC assemblies, free of charge. Owner notification letters were mailed January 17, 2022. Owners may contact FCA US, LLC customer service at 1-800-853-1403. FCA US, LLC's number for this recall is Y99.
Additional Details:

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.

Action Required: Contact your local RAM dealer to schedule your FREE recall repair.
Manufacturer: RAM
Mfg Campaign: Y99
Notice Date: Jan 17, 2022
Recall Date: Nov 24, 2021
Chrysler (fca Us, Llc)
NHTSA Campaign: 21V918000 SAFETY RECALL
38.2K Vehicles Affected
Recall Date: Nov 23, 2021
Safety Issue:

Chrysler (FCA US, LLC) is recalling certain 2021 Ram 1500 pickup trucks. The Trailer Reverse Steering Control Module (TRSCM) may prevent the rearview image from displaying. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 111, "Rear Visibility."

Potential Risk:
A rearview camera that does not display an image reduces the driver's rear view, increasing the risk of a crash.
FREE Recall Solution:
Dealers will update the TRSCM software. Interim owner notification letters were mailed on January 19, 2022. Owner notification letters were mailed on February 22, 2022. Owners may contact FCA US, LLC customer service at 1-800-853-1403. FCA US, LLC's number for this recall is Y80. This recall was superseded by 23V-059.
Additional Details:

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.

Action Required: Contact your local RAM dealer to schedule your FREE recall repair.
Manufacturer: RAM
Mfg Campaign: Y80
Notice Date: Feb 22, 2022
Recall Date: Nov 23, 2021
Chrysler (fca Us, Llc)
NHTSA Campaign: 21V698000 SAFETY RECALL
2 Vehicles Affected
Recall Date: Sep 9, 2021
Safety Issue:

Chrysler (FCA US, LLC) is recalling certain 2021 Ram 1500 vehicles. The incorrect-size spare tire may have been installed, which does not match the tire size and inflation pressure information on the tire placard. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 110, "Tire Selection And Rims."

Potential Risk:
A driver that relies on the incorrect spare tire inflation pressure on the tire placard label may inflate the spare tire incorrectly, increasing the risk of a crash.
FREE Recall Solution:
Dealers will replace the spare tire assembly, free of charge. The owner notification letter was mailed on September 9, 2021. Owners may contact FCA US LLC customer service at 1-800-853-1403. FCA US LLC's number for this recall is Y62.
Additional Details:

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.

Action Required: Contact your local RAM dealer to schedule your FREE recall repair.
Manufacturer: RAM
Mfg Campaign: Y62
Notice Date: Sep 9, 2021
Recall Date: Sep 9, 2021
Chrysler (fca Us, Llc)
NHTSA Campaign: 21V438000 SAFETY RECALL
14.1K Vehicles Affected
Recall Date: Jun 10, 2021
Safety Issue:

Chrysler (FCA US, LLC) is recalling certain 2021 Ram 1500 vehicles equipped with a trailer reverse steering module (TRSCM). The rearview camera image may not display. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 111, "Rear Visibility."

Potential Risk:
A rearview camera that does not display an image reduces the driver's rear view, increasing the risk of a crash or injury.
FREE Recall Solution:
Dealers will update the TRSCM software, free of charge. Owner notification letters were mailed June 24, 2021. Owners may contact FCA US, LLC customer service at 1-800-853-1403. FCA, US, LLC's number for this recall is Y30. This recall was superseded by recall number 21V-918.
Additional Details:

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.

Action Required: Contact your local RAM dealer to schedule your FREE recall repair.
Manufacturer: RAM
Mfg Campaign: Y30
Notice Date: Jun 24, 2021
Recall Date: Jun 10, 2021
Chrysler (fca Us, Llc)
NHTSA Campaign: 21V037000 SAFETY RECALL
683 Vehicles Affected
Recall Date: Feb 1, 2021
Safety Issue:

Chrysler (FCA US, LLC) is recalling certain 2020-2021 Ram 1500 Classic SLT trucks. Certain vehicles were built without the retaining clip that secures the master cylinder push rod to the brake pedal, which can cause the brake pedal to separate from the brake system.

Potential Risk:
A separated brake pedal can result in the driver being unable to apply the service brakes, increasing the risk of a crash.
FREE Recall Solution:
Owners are advised to not drive their vehicles until they receive instructions on the inspection and repair, as necessary. FCA US will notify owners, and dealers will inspect and install the push rod clip, free of charge. The recall began February 9, 2021. Owners may contact FCA US customer service at 1-800-853-1403. FCA US number for this recall is Y04.
Additional Details:

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.

Action Required: Contact your local RAM dealer to schedule your FREE recall repair.
Manufacturer: RAM
Mfg Campaign: Y04
Notice Date: Feb 9, 2021
Recall Date: Feb 1, 2021

Consumer Complaints

939 Complaints
Chrysler (fca Us, Llc)
Campaign: 11660700 Other
May 13, 2025
Defect Description:

ENGINE

Potential Consequences:

I am reporting a recurring safety issue involving exhaust fumes entering the cabin of my 2021 Ram 1500 Big Horn, particularly during cold starts or remote starts while idling. Despite multiple attempts to have this issue repaired through authorized dealerships, the problem has not been resolved. On the first visit, dealership technicians discovered two cracked exhaust manifolds, which were replaced. On a second visit, they found and tightened bolts further. On the third visit, they claimed there was no longer a problem, but no physical diagnostic tests (such as pressure, bubble, or smoke testing) were conducted. Still concerned for my family’s safety, I paid for an independent diagnostic inspection. The certified mechanic confirmed an exhaust leak at the junction between the exhaust manifold and collector pipe, citing either improper installation or flawed sealing from previous repairs. The technician verified this using a stethoscope and noted a strong odor inside the cabin via the HVAC system. This issue poses a potential carbon monoxide exposure risk to occupants, especially during colder conditions when the vehicle is idling and windows are closed. RAM case management (case #92878431) has been involved, but there has been poor communication and no clear resolution. I am concerned this is a manufacturing or design defect and that it could affect other owners. I am requesting that NHTSA investigate this issue due to the serious health and safety risks associated with exhaust fume exposure.

Corrective Action:

I am reporting a recurring safety issue involving exhaust fumes entering the cabin of my 2021 Ram 1500 Big Horn, particularly during cold starts or remote starts while idling. Despite multiple attempts to have this issue repaired through authorized dealerships, the problem has not been resolved. On the first visit, dealership technicians discovered two cracked exhaust manifolds, which were replaced. On a second visit, they found and tightened bolts further. On the third visit, they claimed there was no longer a problem, but no physical diagnostic tests (such as pressure, bubble, or smoke testing) were conducted. Still concerned for my family’s safety, I paid for an independent diagnostic inspection. The certified mechanic confirmed an exhaust leak at the junction between the exhaust manifold and collector pipe, citing either improper installation or flawed sealing from previous repairs. The technician verified this using a stethoscope and noted a strong odor inside the cabin via the HVAC system. This issue poses a potential carbon monoxide exposure risk to occupants, especially during colder conditions when the vehicle is idling and windows are closed. RAM case management (case #92878431) has been involved, but there has been poor communication and no clear resolution. I am concerned this is a manufacturing or design defect and that it could affect other owners. I am requesting that NHTSA investigate this issue due to the serious health and safety risks associated with exhaust fume exposure.

Additional Notes:

I am reporting a recurring safety issue involving exhaust fumes entering the cabin of my 2021 Ram 1500 Big Horn, particularly during cold starts or remote starts while idling. Despite multiple attempts to have this issue repaired through authorized dealerships, the problem has not been resolved. On the first visit, dealership technicians discovered two cracked exhaust manifolds, which were replaced. On a second visit, they found and tightened bolts further. On the third visit, they claimed there was no longer a problem, but no physical diagnostic tests (such as pressure, bubble, or smoke testing) were conducted. Still concerned for my family’s safety, I paid for an independent diagnostic inspection. The certified mechanic confirmed an exhaust leak at the junction between the exhaust manifold and collector pipe, citing either improper installation or flawed sealing from previous repairs. The technician verified this using a stethoscope and noted a strong odor inside the cabin via the HVAC system. This issue poses a potential carbon monoxide exposure risk to occupants, especially during colder conditions when the vehicle is idling and windows are closed. RAM case management (case #92878431) has been involved, but there has been poor communication and no clear resolution. I am concerned this is a manufacturing or design defect and that it could affect other owners. I am requesting that NHTSA investigate this issue due to the serious health and safety risks associated with exhaust fume exposure.

Manufacturer: RAM
Mfg Campaign: 11660700
Notice Date: May 13, 2025
Recall Date: May 13, 2025
Chrysler (fca Us, Llc)
Campaign: 11660700 Other
May 13, 2025
Defect Description:

POWER TRAIN

Potential Consequences:

I am reporting a recurring safety issue involving exhaust fumes entering the cabin of my 2021 Ram 1500 Big Horn, particularly during cold starts or remote starts while idling. Despite multiple attempts to have this issue repaired through authorized dealerships, the problem has not been resolved. On the first visit, dealership technicians discovered two cracked exhaust manifolds, which were replaced. On a second visit, they found and tightened bolts further. On the third visit, they claimed there was no longer a problem, but no physical diagnostic tests (such as pressure, bubble, or smoke testing) were conducted. Still concerned for my family’s safety, I paid for an independent diagnostic inspection. The certified mechanic confirmed an exhaust leak at the junction between the exhaust manifold and collector pipe, citing either improper installation or flawed sealing from previous repairs. The technician verified this using a stethoscope and noted a strong odor inside the cabin via the HVAC system. This issue poses a potential carbon monoxide exposure risk to occupants, especially during colder conditions when the vehicle is idling and windows are closed. RAM case management (case #92878431) has been involved, but there has been poor communication and no clear resolution. I am concerned this is a manufacturing or design defect and that it could affect other owners. I am requesting that NHTSA investigate this issue due to the serious health and safety risks associated with exhaust fume exposure.

Corrective Action:

I am reporting a recurring safety issue involving exhaust fumes entering the cabin of my 2021 Ram 1500 Big Horn, particularly during cold starts or remote starts while idling. Despite multiple attempts to have this issue repaired through authorized dealerships, the problem has not been resolved. On the first visit, dealership technicians discovered two cracked exhaust manifolds, which were replaced. On a second visit, they found and tightened bolts further. On the third visit, they claimed there was no longer a problem, but no physical diagnostic tests (such as pressure, bubble, or smoke testing) were conducted. Still concerned for my family’s safety, I paid for an independent diagnostic inspection. The certified mechanic confirmed an exhaust leak at the junction between the exhaust manifold and collector pipe, citing either improper installation or flawed sealing from previous repairs. The technician verified this using a stethoscope and noted a strong odor inside the cabin via the HVAC system. This issue poses a potential carbon monoxide exposure risk to occupants, especially during colder conditions when the vehicle is idling and windows are closed. RAM case management (case #92878431) has been involved, but there has been poor communication and no clear resolution. I am concerned this is a manufacturing or design defect and that it could affect other owners. I am requesting that NHTSA investigate this issue due to the serious health and safety risks associated with exhaust fume exposure.

Additional Notes:

I am reporting a recurring safety issue involving exhaust fumes entering the cabin of my 2021 Ram 1500 Big Horn, particularly during cold starts or remote starts while idling. Despite multiple attempts to have this issue repaired through authorized dealerships, the problem has not been resolved. On the first visit, dealership technicians discovered two cracked exhaust manifolds, which were replaced. On a second visit, they found and tightened bolts further. On the third visit, they claimed there was no longer a problem, but no physical diagnostic tests (such as pressure, bubble, or smoke testing) were conducted. Still concerned for my family’s safety, I paid for an independent diagnostic inspection. The certified mechanic confirmed an exhaust leak at the junction between the exhaust manifold and collector pipe, citing either improper installation or flawed sealing from previous repairs. The technician verified this using a stethoscope and noted a strong odor inside the cabin via the HVAC system. This issue poses a potential carbon monoxide exposure risk to occupants, especially during colder conditions when the vehicle is idling and windows are closed. RAM case management (case #92878431) has been involved, but there has been poor communication and no clear resolution. I am concerned this is a manufacturing or design defect and that it could affect other owners. I am requesting that NHTSA investigate this issue due to the serious health and safety risks associated with exhaust fume exposure.

Manufacturer: RAM
Mfg Campaign: 11660700
Notice Date: May 13, 2025
Recall Date: May 13, 2025
Chrysler (fca Us, Llc)
Campaign: 11659931 Other
May 9, 2025
Defect Description:

SUSPENSION

Potential Consequences:

While undergoing an annual vehicle inspection it was detected that ball joints have failed and are in need of replacement. This is a 2021 Ram 1500 with 77,500 miles. This seems to be a pre-mature failure of a critical component.

Corrective Action:

While undergoing an annual vehicle inspection it was detected that ball joints have failed and are in need of replacement. This is a 2021 Ram 1500 with 77,500 miles. This seems to be a pre-mature failure of a critical component.

Additional Notes:

While undergoing an annual vehicle inspection it was detected that ball joints have failed and are in need of replacement. This is a 2021 Ram 1500 with 77,500 miles. This seems to be a pre-mature failure of a critical component.

Manufacturer: RAM
Mfg Campaign: 11659931
Notice Date: May 9, 2025
Recall Date: May 9, 2025
Chrysler (fca Us, Llc)
Campaign: 11660002 Other
May 9, 2025
Defect Description:

ENGINE

Potential Consequences:

At 45mph the engine cut off. I had to coast to a stop on the side of the road and place the truck into park and then restart the engine. I have already taken the vehicle into the dealership to have recall 37A remediation performed last year.

Corrective Action:

At 45mph the engine cut off. I had to coast to a stop on the side of the road and place the truck into park and then restart the engine. I have already taken the vehicle into the dealership to have recall 37A remediation performed last year.

Additional Notes:

At 45mph the engine cut off. I had to coast to a stop on the side of the road and place the truck into park and then restart the engine. I have already taken the vehicle into the dealership to have recall 37A remediation performed last year.

Manufacturer: RAM
Mfg Campaign: 11660002
Notice Date: May 9, 2025
Recall Date: May 9, 2025
Chrysler (fca Us, Llc)
Campaign: 11658309 Other
May 1, 2025
Defect Description:

VISIBILITY/WIPER

Potential Consequences:

HELLO SIMILAR INCIDENT TO THE HD 2020 RAM 2500 WINDSHIELD WIPERS NOT OPERATE PROPERTLY. REDUCED VISIBILITY INCREASING THE RISK OF A CRASH. MY VEHICLE IS EXPERIENCING THE RIGHT SIDE WINDSHIELD WIPER BECOMING LOOSE IN WHICH PREVENTS IT FROM WIPING RIGHT AND LEFT MOTION AS IT WOULD NORMALLY WIPE. A VISUAL OF THE NUT INDICATE A RUSTY APPEARANCE (AND POSSIBLY A NOT A PROPER FITTING NUT) TOMMORROW I HAVE AN APPOINTMENT WITH THE DEALER TO ADDRESS , MANUFACTURE RECALL NUMBER 75B ON MY VEHICLE AND WILL ADDRESS THIS ISSUE. HERE IN PUERTO RICO IT IS RAINING QUITE A BIT LATELY SO THE ISSUE HAS APPEARED FOR THE FIRST TIME ONCE. I NEEDED TO ADDRESS THE ISSUE SO, AFTER REMOVING THE NUT I APPLIED SOME PLUMBERS TAPE AND TIGHTENED THE NUT BACK IN PLACE. I WOULD BE GREATLY APPRECIATED IF THIS ISSUE CAN BE ADDRESSED. THANK YOU

Corrective Action:

HELLO SIMILAR INCIDENT TO THE HD 2020 RAM 2500 WINDSHIELD WIPERS NOT OPERATE PROPERTLY. REDUCED VISIBILITY INCREASING THE RISK OF A CRASH. MY VEHICLE IS EXPERIENCING THE RIGHT SIDE WINDSHIELD WIPER BECOMING LOOSE IN WHICH PREVENTS IT FROM WIPING RIGHT AND LEFT MOTION AS IT WOULD NORMALLY WIPE. A VISUAL OF THE NUT INDICATE A RUSTY APPEARANCE (AND POSSIBLY A NOT A PROPER FITTING NUT) TOMMORROW I HAVE AN APPOINTMENT WITH THE DEALER TO ADDRESS , MANUFACTURE RECALL NUMBER 75B ON MY VEHICLE AND WILL ADDRESS THIS ISSUE. HERE IN PUERTO RICO IT IS RAINING QUITE A BIT LATELY SO THE ISSUE HAS APPEARED FOR THE FIRST TIME ONCE. I NEEDED TO ADDRESS THE ISSUE SO, AFTER REMOVING THE NUT I APPLIED SOME PLUMBERS TAPE AND TIGHTENED THE NUT BACK IN PLACE. I WOULD BE GREATLY APPRECIATED IF THIS ISSUE CAN BE ADDRESSED. THANK YOU

Additional Notes:

HELLO SIMILAR INCIDENT TO THE HD 2020 RAM 2500 WINDSHIELD WIPERS NOT OPERATE PROPERTLY. REDUCED VISIBILITY INCREASING THE RISK OF A CRASH. MY VEHICLE IS EXPERIENCING THE RIGHT SIDE WINDSHIELD WIPER BECOMING LOOSE IN WHICH PREVENTS IT FROM WIPING RIGHT AND LEFT MOTION AS IT WOULD NORMALLY WIPE. A VISUAL OF THE NUT INDICATE A RUSTY APPEARANCE (AND POSSIBLY A NOT A PROPER FITTING NUT) TOMMORROW I HAVE AN APPOINTMENT WITH THE DEALER TO ADDRESS , MANUFACTURE RECALL NUMBER 75B ON MY VEHICLE AND WILL ADDRESS THIS ISSUE. HERE IN PUERTO RICO IT IS RAINING QUITE A BIT LATELY SO THE ISSUE HAS APPEARED FOR THE FIRST TIME ONCE. I NEEDED TO ADDRESS THE ISSUE SO, AFTER REMOVING THE NUT I APPLIED SOME PLUMBERS TAPE AND TIGHTENED THE NUT BACK IN PLACE. I WOULD BE GREATLY APPRECIATED IF THIS ISSUE CAN BE ADDRESSED. THANK YOU

Manufacturer: RAM
Mfg Campaign: 11658309
Notice Date: May 1, 2025
Recall Date: May 1, 2025
Chrysler (fca Us, Llc)
Campaign: 11657707 Other
Apr 30, 2025
Defect Description:

STEERING

Potential Consequences:

On April 16, 2025 I was driving home from work. I went to steer to the right around a turn and my steering wheel felt like it locked up making it very hard to navigate through the curve. My steering was very tight and it caused a very uneasy feeling like I was going to crash. I called my local Ram dealer and they weren't able to get me in till April 28th. In the meantime I had another car to drive and it sat parked till they were able to take it in. They diagnosed it as the Rack and pinion being bad and told me it needed to be replaced and would cost over $4,000 out of my pocket!! My truck is still under the powertrain warranty and it would not be covered. They also told me they were charging me $163 dollars for a diagnosis fee since it's not covered by my warranty.

Corrective Action:

On April 16, 2025 I was driving home from work. I went to steer to the right around a turn and my steering wheel felt like it locked up making it very hard to navigate through the curve. My steering was very tight and it caused a very uneasy feeling like I was going to crash. I called my local Ram dealer and they weren't able to get me in till April 28th. In the meantime I had another car to drive and it sat parked till they were able to take it in. They diagnosed it as the Rack and pinion being bad and told me it needed to be replaced and would cost over $4,000 out of my pocket!! My truck is still under the powertrain warranty and it would not be covered. They also told me they were charging me $163 dollars for a diagnosis fee since it's not covered by my warranty.

Additional Notes:

On April 16, 2025 I was driving home from work. I went to steer to the right around a turn and my steering wheel felt like it locked up making it very hard to navigate through the curve. My steering was very tight and it caused a very uneasy feeling like I was going to crash. I called my local Ram dealer and they weren't able to get me in till April 28th. In the meantime I had another car to drive and it sat parked till they were able to take it in. They diagnosed it as the Rack and pinion being bad and told me it needed to be replaced and would cost over $4,000 out of my pocket!! My truck is still under the powertrain warranty and it would not be covered. They also told me they were charging me $163 dollars for a diagnosis fee since it's not covered by my warranty.

Manufacturer: RAM
Mfg Campaign: 11657707
Notice Date: Apr 30, 2025
Recall Date: Apr 30, 2025
Chrysler (fca Us, Llc)
Campaign: 11657520 Other
Apr 29, 2025
Defect Description:

VEHICLE SPEED CONTROL

Potential Consequences:

While driving on the highway with cruise control engaged, the system became stuck and would not disengage. I attempted to cancel cruise control using the button, tap the brakes, and shift to neutral, but none of these actions worked immediately. The truck continued accelerating beyond the set speed, putting my life and the lives of others in serious danger. I eventually regained control after repeatedly braking and forcing the truck into neutral, but this was an extremely dangerous situation that could have resulted in a fatal crash. To my knowledge, there were no warning lights or messages before or during the incident. I have not had the problem confirmed by a dealer yet, but I contacted the manufacturer (RAM customer service), and they instructed me to take the vehicle to a dealership for diagnostics at my own expense. This appears to be a serious defect in the cruise control or throttle system, and I am requesting a formal investigation.

Corrective Action:

While driving on the highway with cruise control engaged, the system became stuck and would not disengage. I attempted to cancel cruise control using the button, tap the brakes, and shift to neutral, but none of these actions worked immediately. The truck continued accelerating beyond the set speed, putting my life and the lives of others in serious danger. I eventually regained control after repeatedly braking and forcing the truck into neutral, but this was an extremely dangerous situation that could have resulted in a fatal crash. To my knowledge, there were no warning lights or messages before or during the incident. I have not had the problem confirmed by a dealer yet, but I contacted the manufacturer (RAM customer service), and they instructed me to take the vehicle to a dealership for diagnostics at my own expense. This appears to be a serious defect in the cruise control or throttle system, and I am requesting a formal investigation.

Additional Notes:

While driving on the highway with cruise control engaged, the system became stuck and would not disengage. I attempted to cancel cruise control using the button, tap the brakes, and shift to neutral, but none of these actions worked immediately. The truck continued accelerating beyond the set speed, putting my life and the lives of others in serious danger. I eventually regained control after repeatedly braking and forcing the truck into neutral, but this was an extremely dangerous situation that could have resulted in a fatal crash. To my knowledge, there were no warning lights or messages before or during the incident. I have not had the problem confirmed by a dealer yet, but I contacted the manufacturer (RAM customer service), and they instructed me to take the vehicle to a dealership for diagnostics at my own expense. This appears to be a serious defect in the cruise control or throttle system, and I am requesting a formal investigation.

Manufacturer: RAM
Mfg Campaign: 11657520
Notice Date: Apr 29, 2025
Recall Date: Apr 29, 2025
Chrysler (fca Us, Llc)
Campaign: 11657520 Other
Apr 29, 2025
Defect Description:

ELECTRICAL SYSTEM

Potential Consequences:

While driving on the highway with cruise control engaged, the system became stuck and would not disengage. I attempted to cancel cruise control using the button, tap the brakes, and shift to neutral, but none of these actions worked immediately. The truck continued accelerating beyond the set speed, putting my life and the lives of others in serious danger. I eventually regained control after repeatedly braking and forcing the truck into neutral, but this was an extremely dangerous situation that could have resulted in a fatal crash. To my knowledge, there were no warning lights or messages before or during the incident. I have not had the problem confirmed by a dealer yet, but I contacted the manufacturer (RAM customer service), and they instructed me to take the vehicle to a dealership for diagnostics at my own expense. This appears to be a serious defect in the cruise control or throttle system, and I am requesting a formal investigation.

Corrective Action:

While driving on the highway with cruise control engaged, the system became stuck and would not disengage. I attempted to cancel cruise control using the button, tap the brakes, and shift to neutral, but none of these actions worked immediately. The truck continued accelerating beyond the set speed, putting my life and the lives of others in serious danger. I eventually regained control after repeatedly braking and forcing the truck into neutral, but this was an extremely dangerous situation that could have resulted in a fatal crash. To my knowledge, there were no warning lights or messages before or during the incident. I have not had the problem confirmed by a dealer yet, but I contacted the manufacturer (RAM customer service), and they instructed me to take the vehicle to a dealership for diagnostics at my own expense. This appears to be a serious defect in the cruise control or throttle system, and I am requesting a formal investigation.

Additional Notes:

While driving on the highway with cruise control engaged, the system became stuck and would not disengage. I attempted to cancel cruise control using the button, tap the brakes, and shift to neutral, but none of these actions worked immediately. The truck continued accelerating beyond the set speed, putting my life and the lives of others in serious danger. I eventually regained control after repeatedly braking and forcing the truck into neutral, but this was an extremely dangerous situation that could have resulted in a fatal crash. To my knowledge, there were no warning lights or messages before or during the incident. I have not had the problem confirmed by a dealer yet, but I contacted the manufacturer (RAM customer service), and they instructed me to take the vehicle to a dealership for diagnostics at my own expense. This appears to be a serious defect in the cruise control or throttle system, and I am requesting a formal investigation.

Manufacturer: RAM
Mfg Campaign: 11657520
Notice Date: Apr 29, 2025
Recall Date: Apr 29, 2025
Chrysler (fca Us, Llc)
Campaign: 11657520 Other
Apr 29, 2025
Defect Description:

FORWARD COLLISION AVOIDANCE: ADAPTIVE CRUISE CONTROL

Potential Consequences:

While driving on the highway with cruise control engaged, the system became stuck and would not disengage. I attempted to cancel cruise control using the button, tap the brakes, and shift to neutral, but none of these actions worked immediately. The truck continued accelerating beyond the set speed, putting my life and the lives of others in serious danger. I eventually regained control after repeatedly braking and forcing the truck into neutral, but this was an extremely dangerous situation that could have resulted in a fatal crash. To my knowledge, there were no warning lights or messages before or during the incident. I have not had the problem confirmed by a dealer yet, but I contacted the manufacturer (RAM customer service), and they instructed me to take the vehicle to a dealership for diagnostics at my own expense. This appears to be a serious defect in the cruise control or throttle system, and I am requesting a formal investigation.

Corrective Action:

While driving on the highway with cruise control engaged, the system became stuck and would not disengage. I attempted to cancel cruise control using the button, tap the brakes, and shift to neutral, but none of these actions worked immediately. The truck continued accelerating beyond the set speed, putting my life and the lives of others in serious danger. I eventually regained control after repeatedly braking and forcing the truck into neutral, but this was an extremely dangerous situation that could have resulted in a fatal crash. To my knowledge, there were no warning lights or messages before or during the incident. I have not had the problem confirmed by a dealer yet, but I contacted the manufacturer (RAM customer service), and they instructed me to take the vehicle to a dealership for diagnostics at my own expense. This appears to be a serious defect in the cruise control or throttle system, and I am requesting a formal investigation.

Additional Notes:

While driving on the highway with cruise control engaged, the system became stuck and would not disengage. I attempted to cancel cruise control using the button, tap the brakes, and shift to neutral, but none of these actions worked immediately. The truck continued accelerating beyond the set speed, putting my life and the lives of others in serious danger. I eventually regained control after repeatedly braking and forcing the truck into neutral, but this was an extremely dangerous situation that could have resulted in a fatal crash. To my knowledge, there were no warning lights or messages before or during the incident. I have not had the problem confirmed by a dealer yet, but I contacted the manufacturer (RAM customer service), and they instructed me to take the vehicle to a dealership for diagnostics at my own expense. This appears to be a serious defect in the cruise control or throttle system, and I am requesting a formal investigation.

Manufacturer: RAM
Mfg Campaign: 11657520
Notice Date: Apr 29, 2025
Recall Date: Apr 29, 2025
Chrysler (fca Us, Llc)
Campaign: 11657219 Other
Apr 28, 2025
Defect Description:

ENGINE

Potential Consequences:

Cracked passenger side exhaust manifold

Corrective Action:

Cracked passenger side exhaust manifold

Additional Notes:

Cracked passenger side exhaust manifold

Manufacturer: RAM
Mfg Campaign: 11657219
Notice Date: Apr 28, 2025
Recall Date: Apr 28, 2025
Chrysler (fca Us, Llc)
Campaign: 11657272 Other
Apr 28, 2025
Defect Description:

ELECTRICAL SYSTEM

Potential Consequences:

Part # 68623194AB alternator generator has failed twice and now the truck has been at the dealership for 1 month with no parts available. Truck bought new Oct 2021. Parts failed at 78,000 miles (09/24) and again at 95,0000 (04/25). I paid the $4000 bill on the 1st failure. Now I'm told 2nd repair is warrantied after they replaced the starter and in addition to need the alt/gen. My safety was at risk because the truck shut down while driving with no warning. The truck is currently at the dealership awaiting parts. The dealership told me the problem and that they can not get the parts needed to repair the vehicle. No warnings given before the failure. Any warning was concurrent at time of failure. My family was at risk. This is not acceptable. Please make this recall.

Corrective Action:

Part # 68623194AB alternator generator has failed twice and now the truck has been at the dealership for 1 month with no parts available. Truck bought new Oct 2021. Parts failed at 78,000 miles (09/24) and again at 95,0000 (04/25). I paid the $4000 bill on the 1st failure. Now I'm told 2nd repair is warrantied after they replaced the starter and in addition to need the alt/gen. My safety was at risk because the truck shut down while driving with no warning. The truck is currently at the dealership awaiting parts. The dealership told me the problem and that they can not get the parts needed to repair the vehicle. No warnings given before the failure. Any warning was concurrent at time of failure. My family was at risk. This is not acceptable. Please make this recall.

Additional Notes:

Part # 68623194AB alternator generator has failed twice and now the truck has been at the dealership for 1 month with no parts available. Truck bought new Oct 2021. Parts failed at 78,000 miles (09/24) and again at 95,0000 (04/25). I paid the $4000 bill on the 1st failure. Now I'm told 2nd repair is warrantied after they replaced the starter and in addition to need the alt/gen. My safety was at risk because the truck shut down while driving with no warning. The truck is currently at the dealership awaiting parts. The dealership told me the problem and that they can not get the parts needed to repair the vehicle. No warnings given before the failure. Any warning was concurrent at time of failure. My family was at risk. This is not acceptable. Please make this recall.

Manufacturer: RAM
Mfg Campaign: 11657272
Notice Date: Apr 28, 2025
Recall Date: Apr 28, 2025
Chrysler (fca Us, Llc)
Campaign: 11656677 Other
Apr 25, 2025
Defect Description:

STEERING

Potential Consequences:

The steering rack on my 2021 Dodge Ram 1500 is defective. The steering system becomes disabled and shuts down with no prior warning causing the vehicle to become very dangerous to drive. The warning lamp indicates the word steering with an exclamation point. I had my vehicle taken to the auto repair shop and was told the steering rack was inoperative and needed a whole new rack costing just for the part alone $2415.00 plus an alignment and labor for a total cost of $3275.00. I have done research and found that Chrysler Corp is well aware of this situation for years but is ignoring the safety of customers that have put their faith in Chrysler by having a vehicles that is safe and reliable as stated by the dealerships and not putting lives at risk. I feel I have avoided a situation that could have change my life for years or even worse the lives of my loved ones .

Corrective Action:

The steering rack on my 2021 Dodge Ram 1500 is defective. The steering system becomes disabled and shuts down with no prior warning causing the vehicle to become very dangerous to drive. The warning lamp indicates the word steering with an exclamation point. I had my vehicle taken to the auto repair shop and was told the steering rack was inoperative and needed a whole new rack costing just for the part alone $2415.00 plus an alignment and labor for a total cost of $3275.00. I have done research and found that Chrysler Corp is well aware of this situation for years but is ignoring the safety of customers that have put their faith in Chrysler by having a vehicles that is safe and reliable as stated by the dealerships and not putting lives at risk. I feel I have avoided a situation that could have change my life for years or even worse the lives of my loved ones .

Additional Notes:

The steering rack on my 2021 Dodge Ram 1500 is defective. The steering system becomes disabled and shuts down with no prior warning causing the vehicle to become very dangerous to drive. The warning lamp indicates the word steering with an exclamation point. I had my vehicle taken to the auto repair shop and was told the steering rack was inoperative and needed a whole new rack costing just for the part alone $2415.00 plus an alignment and labor for a total cost of $3275.00. I have done research and found that Chrysler Corp is well aware of this situation for years but is ignoring the safety of customers that have put their faith in Chrysler by having a vehicles that is safe and reliable as stated by the dealerships and not putting lives at risk. I feel I have avoided a situation that could have change my life for years or even worse the lives of my loved ones .

Manufacturer: RAM
Mfg Campaign: 11656677
Notice Date: Apr 25, 2025
Recall Date: Apr 25, 2025
Chrysler (fca Us, Llc)
Campaign: 11655707 Other
Apr 20, 2025
Defect Description:

ENGINE

Potential Consequences:

Made a turn at 15 mph and the car shut off by itself randomly. This is the fourth time it’s happened since owning the vehicle.

Corrective Action:

Made a turn at 15 mph and the car shut off by itself randomly. This is the fourth time it’s happened since owning the vehicle.

Additional Notes:

Made a turn at 15 mph and the car shut off by itself randomly. This is the fourth time it’s happened since owning the vehicle.

Manufacturer: RAM
Mfg Campaign: 11655707
Notice Date: Apr 20, 2025
Recall Date: Apr 20, 2025
Chrysler (fca Us, Llc)
Campaign: 11655122 Other
Apr 16, 2025
Defect Description:

STEERING

Potential Consequences:

While making a turn in a parking garage at low speed, I heard a loud popping sound. When I got out to inspect, I discovered that the front wheel had collapsed inward. There was no collision, curb hit, or external damage—just a spontaneous failure of the suspension system. This is the second time this same failure has occurred within the past year on this vehicle. The incident caused a complete loss of steering control, putting my safety at risk. Fortunately, I was not driving at high speed or on a public road when this occurred. There were no warning lights, noises, or other symptoms leading up to the event. The failed parts appear to include critical suspension and steering components (likely control arm, tie rod, or ball joint), and photos are available. The failure has not yet been inspected by the dealer or manufacturer, but the vehicle is available for inspection if requested. Given that this is a 2021 RAM with relatively low mileage, and it has experienced two nearly identical failures, this raises serious concerns about a potential manufacturing or design defect that could affect other vehicles. Attached are pictures from both incidents.

Corrective Action:

While making a turn in a parking garage at low speed, I heard a loud popping sound. When I got out to inspect, I discovered that the front wheel had collapsed inward. There was no collision, curb hit, or external damage—just a spontaneous failure of the suspension system. This is the second time this same failure has occurred within the past year on this vehicle. The incident caused a complete loss of steering control, putting my safety at risk. Fortunately, I was not driving at high speed or on a public road when this occurred. There were no warning lights, noises, or other symptoms leading up to the event. The failed parts appear to include critical suspension and steering components (likely control arm, tie rod, or ball joint), and photos are available. The failure has not yet been inspected by the dealer or manufacturer, but the vehicle is available for inspection if requested. Given that this is a 2021 RAM with relatively low mileage, and it has experienced two nearly identical failures, this raises serious concerns about a potential manufacturing or design defect that could affect other vehicles. Attached are pictures from both incidents.

Additional Notes:

While making a turn in a parking garage at low speed, I heard a loud popping sound. When I got out to inspect, I discovered that the front wheel had collapsed inward. There was no collision, curb hit, or external damage—just a spontaneous failure of the suspension system. This is the second time this same failure has occurred within the past year on this vehicle. The incident caused a complete loss of steering control, putting my safety at risk. Fortunately, I was not driving at high speed or on a public road when this occurred. There were no warning lights, noises, or other symptoms leading up to the event. The failed parts appear to include critical suspension and steering components (likely control arm, tie rod, or ball joint), and photos are available. The failure has not yet been inspected by the dealer or manufacturer, but the vehicle is available for inspection if requested. Given that this is a 2021 RAM with relatively low mileage, and it has experienced two nearly identical failures, this raises serious concerns about a potential manufacturing or design defect that could affect other vehicles. Attached are pictures from both incidents.

Manufacturer: RAM
Mfg Campaign: 11655122
Notice Date: Apr 16, 2025
Recall Date: Apr 16, 2025
Chrysler (fca Us, Llc)
Campaign: 11655122 Other
Apr 16, 2025
Defect Description:

SUSPENSION

Potential Consequences:

While making a turn in a parking garage at low speed, I heard a loud popping sound. When I got out to inspect, I discovered that the front wheel had collapsed inward. There was no collision, curb hit, or external damage—just a spontaneous failure of the suspension system. This is the second time this same failure has occurred within the past year on this vehicle. The incident caused a complete loss of steering control, putting my safety at risk. Fortunately, I was not driving at high speed or on a public road when this occurred. There were no warning lights, noises, or other symptoms leading up to the event. The failed parts appear to include critical suspension and steering components (likely control arm, tie rod, or ball joint), and photos are available. The failure has not yet been inspected by the dealer or manufacturer, but the vehicle is available for inspection if requested. Given that this is a 2021 RAM with relatively low mileage, and it has experienced two nearly identical failures, this raises serious concerns about a potential manufacturing or design defect that could affect other vehicles. Attached are pictures from both incidents.

Corrective Action:

While making a turn in a parking garage at low speed, I heard a loud popping sound. When I got out to inspect, I discovered that the front wheel had collapsed inward. There was no collision, curb hit, or external damage—just a spontaneous failure of the suspension system. This is the second time this same failure has occurred within the past year on this vehicle. The incident caused a complete loss of steering control, putting my safety at risk. Fortunately, I was not driving at high speed or on a public road when this occurred. There were no warning lights, noises, or other symptoms leading up to the event. The failed parts appear to include critical suspension and steering components (likely control arm, tie rod, or ball joint), and photos are available. The failure has not yet been inspected by the dealer or manufacturer, but the vehicle is available for inspection if requested. Given that this is a 2021 RAM with relatively low mileage, and it has experienced two nearly identical failures, this raises serious concerns about a potential manufacturing or design defect that could affect other vehicles. Attached are pictures from both incidents.

Additional Notes:

While making a turn in a parking garage at low speed, I heard a loud popping sound. When I got out to inspect, I discovered that the front wheel had collapsed inward. There was no collision, curb hit, or external damage—just a spontaneous failure of the suspension system. This is the second time this same failure has occurred within the past year on this vehicle. The incident caused a complete loss of steering control, putting my safety at risk. Fortunately, I was not driving at high speed or on a public road when this occurred. There were no warning lights, noises, or other symptoms leading up to the event. The failed parts appear to include critical suspension and steering components (likely control arm, tie rod, or ball joint), and photos are available. The failure has not yet been inspected by the dealer or manufacturer, but the vehicle is available for inspection if requested. Given that this is a 2021 RAM with relatively low mileage, and it has experienced two nearly identical failures, this raises serious concerns about a potential manufacturing or design defect that could affect other vehicles. Attached are pictures from both incidents.

Manufacturer: RAM
Mfg Campaign: 11655122
Notice Date: Apr 16, 2025
Recall Date: Apr 16, 2025
Chrysler (fca Us, Llc)
Campaign: 11655122 Other
Apr 16, 2025
Defect Description:

WHEELS

Potential Consequences:

While making a turn in a parking garage at low speed, I heard a loud popping sound. When I got out to inspect, I discovered that the front wheel had collapsed inward. There was no collision, curb hit, or external damage—just a spontaneous failure of the suspension system. This is the second time this same failure has occurred within the past year on this vehicle. The incident caused a complete loss of steering control, putting my safety at risk. Fortunately, I was not driving at high speed or on a public road when this occurred. There were no warning lights, noises, or other symptoms leading up to the event. The failed parts appear to include critical suspension and steering components (likely control arm, tie rod, or ball joint), and photos are available. The failure has not yet been inspected by the dealer or manufacturer, but the vehicle is available for inspection if requested. Given that this is a 2021 RAM with relatively low mileage, and it has experienced two nearly identical failures, this raises serious concerns about a potential manufacturing or design defect that could affect other vehicles. Attached are pictures from both incidents.

Corrective Action:

While making a turn in a parking garage at low speed, I heard a loud popping sound. When I got out to inspect, I discovered that the front wheel had collapsed inward. There was no collision, curb hit, or external damage—just a spontaneous failure of the suspension system. This is the second time this same failure has occurred within the past year on this vehicle. The incident caused a complete loss of steering control, putting my safety at risk. Fortunately, I was not driving at high speed or on a public road when this occurred. There were no warning lights, noises, or other symptoms leading up to the event. The failed parts appear to include critical suspension and steering components (likely control arm, tie rod, or ball joint), and photos are available. The failure has not yet been inspected by the dealer or manufacturer, but the vehicle is available for inspection if requested. Given that this is a 2021 RAM with relatively low mileage, and it has experienced two nearly identical failures, this raises serious concerns about a potential manufacturing or design defect that could affect other vehicles. Attached are pictures from both incidents.

Additional Notes:

While making a turn in a parking garage at low speed, I heard a loud popping sound. When I got out to inspect, I discovered that the front wheel had collapsed inward. There was no collision, curb hit, or external damage—just a spontaneous failure of the suspension system. This is the second time this same failure has occurred within the past year on this vehicle. The incident caused a complete loss of steering control, putting my safety at risk. Fortunately, I was not driving at high speed or on a public road when this occurred. There were no warning lights, noises, or other symptoms leading up to the event. The failed parts appear to include critical suspension and steering components (likely control arm, tie rod, or ball joint), and photos are available. The failure has not yet been inspected by the dealer or manufacturer, but the vehicle is available for inspection if requested. Given that this is a 2021 RAM with relatively low mileage, and it has experienced two nearly identical failures, this raises serious concerns about a potential manufacturing or design defect that could affect other vehicles. Attached are pictures from both incidents.

Manufacturer: RAM
Mfg Campaign: 11655122
Notice Date: Apr 16, 2025
Recall Date: Apr 16, 2025
Chrysler (fca Us, Llc)
Campaign: 11654707 Other
Apr 15, 2025
Defect Description:

ENGINE AND ENGINE COOLING:EXHAUST SYSTEM

Potential Consequences:

The contact owns a 2021 Ram 1500. The contact stated there was rainwater leaking into the rear passenger’s side cabin of the vehicle. The vehicle was taken to the local dealer, who replaced the third brake light and applied sealant; however, the leak persisted. The contact was informed by the dealer that the leak failure may be caused by a faulty frame or window. No further information was available. The contact stated that while operating the vehicle, there was a ticking sound coming from the engine, and while at the dealer the contact was informed that the exhaust manifold was faulty and needed to be replaced. The vehicle was not yet repaired. The contact was informed by an independent mechanic that the bolts inside the exhaust manifold were inadequate and were prone to failure. The manufacturer was not notified of the failure. The failure mileage was 59,700. The VIN was not available.

Corrective Action:

The contact owns a 2021 Ram 1500. The contact stated there was rainwater leaking into the rear passenger’s side cabin of the vehicle. The vehicle was taken to the local dealer, who replaced the third brake light and applied sealant; however, the leak persisted. The contact was informed by the dealer that the leak failure may be caused by a faulty frame or window. No further information was available. The contact stated that while operating the vehicle, there was a ticking sound coming from the engine, and while at the dealer the contact was informed that the exhaust manifold was faulty and needed to be replaced. The vehicle was not yet repaired. The contact was informed by an independent mechanic that the bolts inside the exhaust manifold were inadequate and were prone to failure. The manufacturer was not notified of the failure. The failure mileage was 59,700. The VIN was not available.

Additional Notes:

The contact owns a 2021 Ram 1500. The contact stated there was rainwater leaking into the rear passenger’s side cabin of the vehicle. The vehicle was taken to the local dealer, who replaced the third brake light and applied sealant; however, the leak persisted. The contact was informed by the dealer that the leak failure may be caused by a faulty frame or window. No further information was available. The contact stated that while operating the vehicle, there was a ticking sound coming from the engine, and while at the dealer the contact was informed that the exhaust manifold was faulty and needed to be replaced. The vehicle was not yet repaired. The contact was informed by an independent mechanic that the bolts inside the exhaust manifold were inadequate and were prone to failure. The manufacturer was not notified of the failure. The failure mileage was 59,700. The VIN was not available.

Manufacturer: RAM
Mfg Campaign: 11654707
Notice Date: Apr 15, 2025
Recall Date: Apr 15, 2025
Chrysler (fca Us, Llc)
Campaign: 11654707 Other
Apr 15, 2025
Defect Description:

EXTERIOR LIGHTING

Potential Consequences:

The contact owns a 2021 Ram 1500. The contact stated there was rainwater leaking into the rear passenger’s side cabin of the vehicle. The vehicle was taken to the local dealer, who replaced the third brake light and applied sealant; however, the leak persisted. The contact was informed by the dealer that the leak failure may be caused by a faulty frame or window. No further information was available. The contact stated that while operating the vehicle, there was a ticking sound coming from the engine, and while at the dealer the contact was informed that the exhaust manifold was faulty and needed to be replaced. The vehicle was not yet repaired. The contact was informed by an independent mechanic that the bolts inside the exhaust manifold were inadequate and were prone to failure. The manufacturer was not notified of the failure. The failure mileage was 59,700. The VIN was not available.

Corrective Action:

The contact owns a 2021 Ram 1500. The contact stated there was rainwater leaking into the rear passenger’s side cabin of the vehicle. The vehicle was taken to the local dealer, who replaced the third brake light and applied sealant; however, the leak persisted. The contact was informed by the dealer that the leak failure may be caused by a faulty frame or window. No further information was available. The contact stated that while operating the vehicle, there was a ticking sound coming from the engine, and while at the dealer the contact was informed that the exhaust manifold was faulty and needed to be replaced. The vehicle was not yet repaired. The contact was informed by an independent mechanic that the bolts inside the exhaust manifold were inadequate and were prone to failure. The manufacturer was not notified of the failure. The failure mileage was 59,700. The VIN was not available.

Additional Notes:

The contact owns a 2021 Ram 1500. The contact stated there was rainwater leaking into the rear passenger’s side cabin of the vehicle. The vehicle was taken to the local dealer, who replaced the third brake light and applied sealant; however, the leak persisted. The contact was informed by the dealer that the leak failure may be caused by a faulty frame or window. No further information was available. The contact stated that while operating the vehicle, there was a ticking sound coming from the engine, and while at the dealer the contact was informed that the exhaust manifold was faulty and needed to be replaced. The vehicle was not yet repaired. The contact was informed by an independent mechanic that the bolts inside the exhaust manifold were inadequate and were prone to failure. The manufacturer was not notified of the failure. The failure mileage was 59,700. The VIN was not available.

Manufacturer: RAM
Mfg Campaign: 11654707
Notice Date: Apr 15, 2025
Recall Date: Apr 15, 2025
Chrysler (fca Us, Llc)
Campaign: 11654638 Other
Apr 14, 2025
Defect Description:

POWER TRAIN

Potential Consequences:

While I was driving on the freeway, my check engine light came on and my battery voltage dropped rapidly (within 5 minutes I had a dead battery). My transmission, power train and electrical components all stopped working. Luckily I was pulling over before this happened so I didn’t get in a wreck on the freeway. I had a tow company take my vehicle to the dealer for inspection. After a few days they let me know it was the alternator inverter which was not functioning correctly and caused my battery to drain along with all my electrical components malfunctioning and engine stalling. The dealer has now had my truck for weeks and won’t let me drive it until they resolve the issue with a new inverter which is on back order with no updates on arrival.

Corrective Action:

While I was driving on the freeway, my check engine light came on and my battery voltage dropped rapidly (within 5 minutes I had a dead battery). My transmission, power train and electrical components all stopped working. Luckily I was pulling over before this happened so I didn’t get in a wreck on the freeway. I had a tow company take my vehicle to the dealer for inspection. After a few days they let me know it was the alternator inverter which was not functioning correctly and caused my battery to drain along with all my electrical components malfunctioning and engine stalling. The dealer has now had my truck for weeks and won’t let me drive it until they resolve the issue with a new inverter which is on back order with no updates on arrival.

Additional Notes:

While I was driving on the freeway, my check engine light came on and my battery voltage dropped rapidly (within 5 minutes I had a dead battery). My transmission, power train and electrical components all stopped working. Luckily I was pulling over before this happened so I didn’t get in a wreck on the freeway. I had a tow company take my vehicle to the dealer for inspection. After a few days they let me know it was the alternator inverter which was not functioning correctly and caused my battery to drain along with all my electrical components malfunctioning and engine stalling. The dealer has now had my truck for weeks and won’t let me drive it until they resolve the issue with a new inverter which is on back order with no updates on arrival.

Manufacturer: RAM
Mfg Campaign: 11654638
Notice Date: Apr 14, 2025
Recall Date: Apr 14, 2025
Chrysler (fca Us, Llc)
Campaign: 11654638 Other
Apr 14, 2025
Defect Description:

ENGINE

Potential Consequences:

While I was driving on the freeway, my check engine light came on and my battery voltage dropped rapidly (within 5 minutes I had a dead battery). My transmission, power train and electrical components all stopped working. Luckily I was pulling over before this happened so I didn’t get in a wreck on the freeway. I had a tow company take my vehicle to the dealer for inspection. After a few days they let me know it was the alternator inverter which was not functioning correctly and caused my battery to drain along with all my electrical components malfunctioning and engine stalling. The dealer has now had my truck for weeks and won’t let me drive it until they resolve the issue with a new inverter which is on back order with no updates on arrival.

Corrective Action:

While I was driving on the freeway, my check engine light came on and my battery voltage dropped rapidly (within 5 minutes I had a dead battery). My transmission, power train and electrical components all stopped working. Luckily I was pulling over before this happened so I didn’t get in a wreck on the freeway. I had a tow company take my vehicle to the dealer for inspection. After a few days they let me know it was the alternator inverter which was not functioning correctly and caused my battery to drain along with all my electrical components malfunctioning and engine stalling. The dealer has now had my truck for weeks and won’t let me drive it until they resolve the issue with a new inverter which is on back order with no updates on arrival.

Additional Notes:

While I was driving on the freeway, my check engine light came on and my battery voltage dropped rapidly (within 5 minutes I had a dead battery). My transmission, power train and electrical components all stopped working. Luckily I was pulling over before this happened so I didn’t get in a wreck on the freeway. I had a tow company take my vehicle to the dealer for inspection. After a few days they let me know it was the alternator inverter which was not functioning correctly and caused my battery to drain along with all my electrical components malfunctioning and engine stalling. The dealer has now had my truck for weeks and won’t let me drive it until they resolve the issue with a new inverter which is on back order with no updates on arrival.

Manufacturer: RAM
Mfg Campaign: 11654638
Notice Date: Apr 14, 2025
Recall Date: Apr 14, 2025

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Valencia, CA • 36 yrs

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