Complaints & Recalls
Official Safety Recalls - Important!
28 RecallsThese are official manufacturer recalls ordered by NHTSA for safety defects. If you own this vehicle, contact your dealer immediately for free repairs.
Chrysler (fca Us, Llc)
Safety Issue:
Chrysler (FCA US, LLC) is recalling certain 2019-2024 Ram 1500 vehicles. The driver's side air bag may not be connected properly, which can cause the air bag not to deploy as intended. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 208, "Occupant Crash Protection."
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 888-327-4236 (TTY 888-275-9171) or go to nhtsa.gov.
Mfg Campaign: 08C
Recall Date: May 8, 2025
Chrysler (fca Us, Llc)
Safety Issue:
Chrysler (FCA US, LLC) is recalling certain 2020-2023 Ram 1500 Classic vehicles equipped with heated trailer tow rearview mirrors. The mirror glass may detach from the driver's side heated trailer tow rearview mirror. As such these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 111, "Rear Visibility."
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153) or go to nhtsa.gov.
Mfg Campaign: 86B
Recall Date: Oct 10, 2024
Chrysler (fca Us, Llc)
Safety Issue:
Chrysler (FCA US, LLC) is recalling certain 2019, 2021-2024 Ram 1500 vehicles. Due to a software malfunction, the anti-lock brake system (ABS) control module may disable the electronic stability control system. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 126, "Electronic Stability Control Systems."
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Mfg Campaign: 75B
Recall Date: Sep 5, 2024
Chrysler (fca Us, Llc)
Safety Issue:
Chrysler (FCA US, LLC) is recalling certain 2021 Ram 1500 vehicles equipped with 5.7L eTorque engines. The powertrain control module software may cause an incorrect fuel mixture condition in the engine, and result in an engine stall.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Mfg Campaign: 37A
Recall Date: Apr 13, 2023
Chrysler (fca Us, Llc)
Safety Issue:
Chrysler (FCA US, LLC) is recalling certain 2021-2023 Ram 1500 and 2023 Ram 2500 vehicles. The trailer reverse steering control module (TRSCM) may prevent the rearview image from displaying when the vehicle is placed in reverse. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 111, "Rear Visibility."
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Mfg Campaign: 14A
Recall Date: Feb 9, 2023
Chrysler (fca Us, Llc)
Safety Issue:
Chrysler (FCA US, LLC) is recalling certain 2019-2022 Ram 1500, 2500, and 3500 pickup trucks. The tailgate may not latch properly due to misaligned tailgate strikers, which could result in the tailgate opening while driving.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Mfg Campaign: ZB8
Recall Date: Dec 8, 2022
Chrysler (fca Us, Llc)
Safety Issue:
Chrysler (FCA US, LLC) is recalling certain 2020-2022 Jeep Wrangler, Ram 1500, and 2021-2022 Jeep Gladiator vehicles equipped with 3.0L diesel engines. The high pressure fuel pump (HPFP) may fail, causing an engine stall.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Mfg Campaign: Z96
Recall Date: Oct 13, 2022
Chrysler (fca Us, Llc)
Safety Issue:
Chrysler (FCA US, LLC) is recalling certain 2020-2021 Jeep Wrangler, RAM 1500 and 2021 Jeep Gladiator vehicles. A radio software error may prevent the rearview image from displaying. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 111, "Rear Visibility."
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Mfg Campaign: Z86
Recall Date: Aug 25, 2022
Chrysler (fca Us, Llc)
Safety Issue:
Chrysler (FCA US, LLC) is recalling certain 2021-2022 Ram 2500, Ram 3500, and 2021 Ram 1500 Classic pickup trucks. The side air bag inflatable curtain (SABIC) assemblies may have been manufactured with the incorrect amount of compressed gas, which can result in an improper air bag deployment.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Mfg Campaign: Y99
Recall Date: Nov 24, 2021
Chrysler (fca Us, Llc)
Safety Issue:
Chrysler (FCA US, LLC) is recalling certain 2021 Ram 1500 pickup trucks. The Trailer Reverse Steering Control Module (TRSCM) may prevent the rearview image from displaying. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 111, "Rear Visibility."
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Mfg Campaign: Y80
Recall Date: Nov 23, 2021
Chrysler (fca Us, Llc)
Safety Issue:
Chrysler (FCA US, LLC) is recalling certain 2021 Ram 1500 vehicles. The incorrect-size spare tire may have been installed, which does not match the tire size and inflation pressure information on the tire placard. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 110, "Tire Selection And Rims."
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Mfg Campaign: Y62
Recall Date: Sep 9, 2021
Chrysler (fca Us, Llc)
Safety Issue:
Chrysler (FCA US, LLC) is recalling certain 2021 Ram 1500 vehicles equipped with a trailer reverse steering module (TRSCM). The rearview camera image may not display. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 111, "Rear Visibility."
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Mfg Campaign: Y30
Recall Date: Jun 10, 2021
Chrysler (fca Us, Llc)
Safety Issue:
Chrysler (FCA US, LLC) is recalling certain 2020-2021 Ram 1500 Classic SLT trucks. Certain vehicles were built without the retaining clip that secures the master cylinder push rod to the brake pedal, which can cause the brake pedal to separate from the brake system.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: Y04
Recall Date: Feb 1, 2021
Consumer Complaints
939 ComplaintsChrysler (fca Us, Llc)
Defect Description:
POWER TRAIN
Potential Consequences:
The contact owns a 2021 Ram 1500. The contact stated that upon driving from a complete stop, the vehicle inadvertently lost motive power and independently shifted to park(P). After restarting the vehicle, the vehicle returned to normal functionality, but the failure became a regular occurrence. No warning lights were illuminated. The vehicle was not taken to the dealer or an independent mechanic. The vehicle was not repaired. After investigating the failure, the contact related the failure to NHTSA Campaign Number: 23V265000 (Power Train). The manufacturer was notified of the failure, a case was opened, and the contact was referred to the NHTSA Hotline for assistance. The contact was later informed that the VIN was included in the recall and the vehicle was already repaired under the recall. The failure mileage was 60,000.
Corrective Action:
The contact owns a 2021 Ram 1500. The contact stated that upon driving from a complete stop, the vehicle inadvertently lost motive power and independently shifted to park(P). After restarting the vehicle, the vehicle returned to normal functionality, but the failure became a regular occurrence. No warning lights were illuminated. The vehicle was not taken to the dealer or an independent mechanic. The vehicle was not repaired. After investigating the failure, the contact related the failure to NHTSA Campaign Number: 23V265000 (Power Train). The manufacturer was notified of the failure, a case was opened, and the contact was referred to the NHTSA Hotline for assistance. The contact was later informed that the VIN was included in the recall and the vehicle was already repaired under the recall. The failure mileage was 60,000.
Additional Notes:
The contact owns a 2021 Ram 1500. The contact stated that upon driving from a complete stop, the vehicle inadvertently lost motive power and independently shifted to park(P). After restarting the vehicle, the vehicle returned to normal functionality, but the failure became a regular occurrence. No warning lights were illuminated. The vehicle was not taken to the dealer or an independent mechanic. The vehicle was not repaired. After investigating the failure, the contact related the failure to NHTSA Campaign Number: 23V265000 (Power Train). The manufacturer was notified of the failure, a case was opened, and the contact was referred to the NHTSA Hotline for assistance. The contact was later informed that the VIN was included in the recall and the vehicle was already repaired under the recall. The failure mileage was 60,000.
Mfg Campaign: 11664613
Recall Date: Jun 3, 2025
Chrysler (fca Us, Llc)
Defect Description:
STEERING
Potential Consequences:
The contact owns a 2021 Ram 1500. The contact stated that while driving at 5 to 10 MPH, the power steering became inoperable and crashed into a pole. The vehicle was restarted, and he continued to drive. While driving the next day, the failure recurred. There were no warning lights illuminated. There were no reported injuries, fire, airbag deployment or police reports filed. The vehicle was towed to the local dealer where it was diagnosed as a steering gear internal failure. The vehicle was repaired. The manufacturer was contacted, who opened a case and referred him to the local dealer. The failure mileage was approximately 37,800.
Corrective Action:
The contact owns a 2021 Ram 1500. The contact stated that while driving at 5 to 10 MPH, the power steering became inoperable and crashed into a pole. The vehicle was restarted, and he continued to drive. While driving the next day, the failure recurred. There were no warning lights illuminated. There were no reported injuries, fire, airbag deployment or police reports filed. The vehicle was towed to the local dealer where it was diagnosed as a steering gear internal failure. The vehicle was repaired. The manufacturer was contacted, who opened a case and referred him to the local dealer. The failure mileage was approximately 37,800.
Additional Notes:
The contact owns a 2021 Ram 1500. The contact stated that while driving at 5 to 10 MPH, the power steering became inoperable and crashed into a pole. The vehicle was restarted, and he continued to drive. While driving the next day, the failure recurred. There were no warning lights illuminated. There were no reported injuries, fire, airbag deployment or police reports filed. The vehicle was towed to the local dealer where it was diagnosed as a steering gear internal failure. The vehicle was repaired. The manufacturer was contacted, who opened a case and referred him to the local dealer. The failure mileage was approximately 37,800.
Mfg Campaign: 11663944
Recall Date: May 30, 2025
Chrysler (fca Us, Llc)
Defect Description:
SERVICE BRAKES, HYDRAULIC
Potential Consequences:
The contact owns a 2021 Ram 1500. The contact stated that message that the brakes needed to be serviced was displayed. The vehicle was taken to the dealer, where several unknown repairs were performed; however, the failure recurred. The contact received notification of NHTSA Campaign Number: 24V653000 (Service Brakes, Hydraulic, Electronic Stability Control (ESC), and the vehicle was taken to the dealer, where the recall repair was performed; however, the failure persisted. The dealer was notified of the failure and informed the contact that additional assistance could not be provided because the vehicle had not been purchased at the dealer. The vehicle was not repaired. The manufacturer was not notified of the failure. The failure mileage was approximately 36,000.
Corrective Action:
The contact owns a 2021 Ram 1500. The contact stated that message that the brakes needed to be serviced was displayed. The vehicle was taken to the dealer, where several unknown repairs were performed; however, the failure recurred. The contact received notification of NHTSA Campaign Number: 24V653000 (Service Brakes, Hydraulic, Electronic Stability Control (ESC), and the vehicle was taken to the dealer, where the recall repair was performed; however, the failure persisted. The dealer was notified of the failure and informed the contact that additional assistance could not be provided because the vehicle had not been purchased at the dealer. The vehicle was not repaired. The manufacturer was not notified of the failure. The failure mileage was approximately 36,000.
Additional Notes:
The contact owns a 2021 Ram 1500. The contact stated that message that the brakes needed to be serviced was displayed. The vehicle was taken to the dealer, where several unknown repairs were performed; however, the failure recurred. The contact received notification of NHTSA Campaign Number: 24V653000 (Service Brakes, Hydraulic, Electronic Stability Control (ESC), and the vehicle was taken to the dealer, where the recall repair was performed; however, the failure persisted. The dealer was notified of the failure and informed the contact that additional assistance could not be provided because the vehicle had not been purchased at the dealer. The vehicle was not repaired. The manufacturer was not notified of the failure. The failure mileage was approximately 36,000.
Mfg Campaign: 11663960
Recall Date: May 30, 2025
Chrysler (fca Us, Llc)
Defect Description:
ELECTRICAL SYSTEM
Potential Consequences:
Doing research it seems that a lot of people are running into issues with part 68623194AB and are unable to get this through my research. I am currently in this position without recourse other than this.
Corrective Action:
Doing research it seems that a lot of people are running into issues with part 68623194AB and are unable to get this through my research. I am currently in this position without recourse other than this.
Additional Notes:
Doing research it seems that a lot of people are running into issues with part 68623194AB and are unable to get this through my research. I am currently in this position without recourse other than this.
Mfg Campaign: 11664055
Recall Date: May 30, 2025
Chrysler (fca Us, Llc)
Defect Description:
ELECTRICAL SYSTEM
Potential Consequences:
After a simple battery replacement, the entire infotainment system and computer for the vehicle crashed. Safety systems and other safety systems for the vehicle connected to the main computer can no longer be controlled, including parking sensors and other equipment and the battery continues to go dead. Many other owners are having the same issue.
Corrective Action:
After a simple battery replacement, the entire infotainment system and computer for the vehicle crashed. Safety systems and other safety systems for the vehicle connected to the main computer can no longer be controlled, including parking sensors and other equipment and the battery continues to go dead. Many other owners are having the same issue.
Additional Notes:
After a simple battery replacement, the entire infotainment system and computer for the vehicle crashed. Safety systems and other safety systems for the vehicle connected to the main computer can no longer be controlled, including parking sensors and other equipment and the battery continues to go dead. Many other owners are having the same issue.
Mfg Campaign: 11663701
Recall Date: May 29, 2025
Chrysler (fca Us, Llc)
Defect Description:
EXTERIOR LIGHTING
Potential Consequences:
After a simple battery replacement, the entire infotainment system and computer for the vehicle crashed. Safety systems and other safety systems for the vehicle connected to the main computer can no longer be controlled, including parking sensors and other equipment and the battery continues to go dead. Many other owners are having the same issue.
Corrective Action:
After a simple battery replacement, the entire infotainment system and computer for the vehicle crashed. Safety systems and other safety systems for the vehicle connected to the main computer can no longer be controlled, including parking sensors and other equipment and the battery continues to go dead. Many other owners are having the same issue.
Additional Notes:
After a simple battery replacement, the entire infotainment system and computer for the vehicle crashed. Safety systems and other safety systems for the vehicle connected to the main computer can no longer be controlled, including parking sensors and other equipment and the battery continues to go dead. Many other owners are having the same issue.
Mfg Campaign: 11663701
Recall Date: May 29, 2025
Chrysler (fca Us, Llc)
Defect Description:
STRUCTURE:BODY
Potential Consequences:
The tailgate keeps coming down while driving. I always make sure the tailgate is completely shut tight before I take off. This has happened multiple times. In addition the sensor doesn't always warn me of such. I have lost items in roadway which could cause an accident. I have backed up with a trailer attached and ripped my tailgate. I reported this to dealership when it first started somewhere around 2024. Should be on file with Dodge dealership in Mount Airy NC
Corrective Action:
The tailgate keeps coming down while driving. I always make sure the tailgate is completely shut tight before I take off. This has happened multiple times. In addition the sensor doesn't always warn me of such. I have lost items in roadway which could cause an accident. I have backed up with a trailer attached and ripped my tailgate. I reported this to dealership when it first started somewhere around 2024. Should be on file with Dodge dealership in Mount Airy NC
Additional Notes:
The tailgate keeps coming down while driving. I always make sure the tailgate is completely shut tight before I take off. This has happened multiple times. In addition the sensor doesn't always warn me of such. I have lost items in roadway which could cause an accident. I have backed up with a trailer attached and ripped my tailgate. I reported this to dealership when it first started somewhere around 2024. Should be on file with Dodge dealership in Mount Airy NC
Mfg Campaign: 11663802
Recall Date: May 29, 2025
Chrysler (fca Us, Llc)
Defect Description:
ELECTRICAL SYSTEM
Potential Consequences:
Bad bearing noise coming from MGU, part is covered under warranty and was told I can keep driving it the way it is. Seems like a fire hazard or safety hazard to drive something that could potentially lock up on the road. 6 weeks + for the part.
Corrective Action:
Bad bearing noise coming from MGU, part is covered under warranty and was told I can keep driving it the way it is. Seems like a fire hazard or safety hazard to drive something that could potentially lock up on the road. 6 weeks + for the part.
Additional Notes:
Bad bearing noise coming from MGU, part is covered under warranty and was told I can keep driving it the way it is. Seems like a fire hazard or safety hazard to drive something that could potentially lock up on the road. 6 weeks + for the part.
Mfg Campaign: 11663416
Recall Date: May 28, 2025
Chrysler (fca Us, Llc)
Defect Description:
FUEL/PROPULSION SYSTEM
Potential Consequences:
Recall Statement – Fuel Overflow and Injury Incident Involving 2021 Dodge Ram 1500 I am reporting a recurring and hazardous issue with the fuel system on my 2021 Dodge Ram 1500. March 30, 2025: While refueling at a local gas station, the tank overflowed by approximately 3 gallons once it reached full capacity. I initially believed the problem was due to a faulty pump and notified a station attendant to clean the spill. May 2, 2025: At a different gas station, while refueling the same vehicle, a small amount of fuel again overflowed unexpectedly. This raised concerns, as it occurred under different fueling conditions. May 25, 2025: While refueling at the same station used on May 2nd, approximately 5 gallons of gasoline overflowed from the tank. As I attempted to remove the nozzle, I slipped on the spilled fuel and fell onto the concrete, injuring my right leg. At this point, it became clear that the issue was not isolated to specific gas station pumps, but rather a defect in the vehicle’s fuel system. This ongoing issue poses a significant safety risk. Beyond the environmental hazard, I could have sustained a serious head injury or worse during the fall. I am convinced there is a malfunction in the fuel system of my vehicle, and I strongly believe this warrants immediate investigation and a potential recall. This matter is unacceptable and must be addressed to prevent further harm to myself or others.
Corrective Action:
Recall Statement – Fuel Overflow and Injury Incident Involving 2021 Dodge Ram 1500 I am reporting a recurring and hazardous issue with the fuel system on my 2021 Dodge Ram 1500. March 30, 2025: While refueling at a local gas station, the tank overflowed by approximately 3 gallons once it reached full capacity. I initially believed the problem was due to a faulty pump and notified a station attendant to clean the spill. May 2, 2025: At a different gas station, while refueling the same vehicle, a small amount of fuel again overflowed unexpectedly. This raised concerns, as it occurred under different fueling conditions. May 25, 2025: While refueling at the same station used on May 2nd, approximately 5 gallons of gasoline overflowed from the tank. As I attempted to remove the nozzle, I slipped on the spilled fuel and fell onto the concrete, injuring my right leg. At this point, it became clear that the issue was not isolated to specific gas station pumps, but rather a defect in the vehicle’s fuel system. This ongoing issue poses a significant safety risk. Beyond the environmental hazard, I could have sustained a serious head injury or worse during the fall. I am convinced there is a malfunction in the fuel system of my vehicle, and I strongly believe this warrants immediate investigation and a potential recall. This matter is unacceptable and must be addressed to prevent further harm to myself or others.
Additional Notes:
Recall Statement – Fuel Overflow and Injury Incident Involving 2021 Dodge Ram 1500 I am reporting a recurring and hazardous issue with the fuel system on my 2021 Dodge Ram 1500. March 30, 2025: While refueling at a local gas station, the tank overflowed by approximately 3 gallons once it reached full capacity. I initially believed the problem was due to a faulty pump and notified a station attendant to clean the spill. May 2, 2025: At a different gas station, while refueling the same vehicle, a small amount of fuel again overflowed unexpectedly. This raised concerns, as it occurred under different fueling conditions. May 25, 2025: While refueling at the same station used on May 2nd, approximately 5 gallons of gasoline overflowed from the tank. As I attempted to remove the nozzle, I slipped on the spilled fuel and fell onto the concrete, injuring my right leg. At this point, it became clear that the issue was not isolated to specific gas station pumps, but rather a defect in the vehicle’s fuel system. This ongoing issue poses a significant safety risk. Beyond the environmental hazard, I could have sustained a serious head injury or worse during the fall. I am convinced there is a malfunction in the fuel system of my vehicle, and I strongly believe this warrants immediate investigation and a potential recall. This matter is unacceptable and must be addressed to prevent further harm to myself or others.
Mfg Campaign: 11663456
Recall Date: May 28, 2025
Chrysler (fca Us, Llc)
Defect Description:
ELECTRICAL SYSTEM
Potential Consequences:
Traveling down the roadway at 45mph. It had been raining for a couple of days. Engine completely shuts down, almost like a stall. Had to quickly pull over. When vehicle came to a slow roll, shifter auto shifted into park and engaged parking brake while in traffic. Disengaged parking brake, and was able to start. Pulled into parking lot and truck immediately shut down again. Eventually would not restart. Called tow. Tow company couldn't disengage parking brake. Towed to dealership. They notified me that my truck with 68K miles had a failed seal on back power window which allowed water into the truck, seeping into the RF Hub Module causing the RF Module to fail. 8K miles out of factory warranty and they denied coverage three times. I have MaxCare 8yr/125k warranty and they denied as well citing water intrusion. This is a well documented problem with these trucks as MOPAR Warranty Bulletin XL1 was released extending the warranty for 8 years,150K miles. However, my VIN didn't qualify although it met all of the criteria. This is a serious and dangerous electrical problem that effects drivability as it caused my truck to shutdown in traffic
Corrective Action:
Traveling down the roadway at 45mph. It had been raining for a couple of days. Engine completely shuts down, almost like a stall. Had to quickly pull over. When vehicle came to a slow roll, shifter auto shifted into park and engaged parking brake while in traffic. Disengaged parking brake, and was able to start. Pulled into parking lot and truck immediately shut down again. Eventually would not restart. Called tow. Tow company couldn't disengage parking brake. Towed to dealership. They notified me that my truck with 68K miles had a failed seal on back power window which allowed water into the truck, seeping into the RF Hub Module causing the RF Module to fail. 8K miles out of factory warranty and they denied coverage three times. I have MaxCare 8yr/125k warranty and they denied as well citing water intrusion. This is a well documented problem with these trucks as MOPAR Warranty Bulletin XL1 was released extending the warranty for 8 years,150K miles. However, my VIN didn't qualify although it met all of the criteria. This is a serious and dangerous electrical problem that effects drivability as it caused my truck to shutdown in traffic
Additional Notes:
Traveling down the roadway at 45mph. It had been raining for a couple of days. Engine completely shuts down, almost like a stall. Had to quickly pull over. When vehicle came to a slow roll, shifter auto shifted into park and engaged parking brake while in traffic. Disengaged parking brake, and was able to start. Pulled into parking lot and truck immediately shut down again. Eventually would not restart. Called tow. Tow company couldn't disengage parking brake. Towed to dealership. They notified me that my truck with 68K miles had a failed seal on back power window which allowed water into the truck, seeping into the RF Hub Module causing the RF Module to fail. 8K miles out of factory warranty and they denied coverage three times. I have MaxCare 8yr/125k warranty and they denied as well citing water intrusion. This is a well documented problem with these trucks as MOPAR Warranty Bulletin XL1 was released extending the warranty for 8 years,150K miles. However, my VIN didn't qualify although it met all of the criteria. This is a serious and dangerous electrical problem that effects drivability as it caused my truck to shutdown in traffic
Mfg Campaign: 11663151
Recall Date: May 27, 2025
Chrysler (fca Us, Llc)
Defect Description:
ELECTRICAL SYSTEM
Potential Consequences:
The first time, the vehicle was, in effect, "dead," as nothing worked. After 24 hours it started without any codes being present. The second time, the vehicle stopped, shut down and engaged the e-brake. Nothing was thereafter operational. Four days later, it started without any mechanical intervention The only thing I did was remove the battery connections and then reinstall them. Three to four hours later it started.
Corrective Action:
The first time, the vehicle was, in effect, "dead," as nothing worked. After 24 hours it started without any codes being present. The second time, the vehicle stopped, shut down and engaged the e-brake. Nothing was thereafter operational. Four days later, it started without any mechanical intervention The only thing I did was remove the battery connections and then reinstall them. Three to four hours later it started.
Additional Notes:
The first time, the vehicle was, in effect, "dead," as nothing worked. After 24 hours it started without any codes being present. The second time, the vehicle stopped, shut down and engaged the e-brake. Nothing was thereafter operational. Four days later, it started without any mechanical intervention The only thing I did was remove the battery connections and then reinstall them. Three to four hours later it started.
Mfg Campaign: 11662911
Recall Date: May 24, 2025
Chrysler (fca Us, Llc)
Defect Description:
SERVICE BRAKES
Potential Consequences:
The first time, the vehicle was, in effect, "dead," as nothing worked. After 24 hours it started without any codes being present. The second time, the vehicle stopped, shut down and engaged the e-brake. Nothing was thereafter operational. Four days later, it started without any mechanical intervention The only thing I did was remove the battery connections and then reinstall them. Three to four hours later it started.
Corrective Action:
The first time, the vehicle was, in effect, "dead," as nothing worked. After 24 hours it started without any codes being present. The second time, the vehicle stopped, shut down and engaged the e-brake. Nothing was thereafter operational. Four days later, it started without any mechanical intervention The only thing I did was remove the battery connections and then reinstall them. Three to four hours later it started.
Additional Notes:
The first time, the vehicle was, in effect, "dead," as nothing worked. After 24 hours it started without any codes being present. The second time, the vehicle stopped, shut down and engaged the e-brake. Nothing was thereafter operational. Four days later, it started without any mechanical intervention The only thing I did was remove the battery connections and then reinstall them. Three to four hours later it started.
Mfg Campaign: 11662911
Recall Date: May 24, 2025
Chrysler (fca Us, Llc)
Defect Description:
ENGINE
Potential Consequences:
The first time, the vehicle was, in effect, "dead," as nothing worked. After 24 hours it started without any codes being present. The second time, the vehicle stopped, shut down and engaged the e-brake. Nothing was thereafter operational. Four days later, it started without any mechanical intervention The only thing I did was remove the battery connections and then reinstall them. Three to four hours later it started.
Corrective Action:
The first time, the vehicle was, in effect, "dead," as nothing worked. After 24 hours it started without any codes being present. The second time, the vehicle stopped, shut down and engaged the e-brake. Nothing was thereafter operational. Four days later, it started without any mechanical intervention The only thing I did was remove the battery connections and then reinstall them. Three to four hours later it started.
Additional Notes:
The first time, the vehicle was, in effect, "dead," as nothing worked. After 24 hours it started without any codes being present. The second time, the vehicle stopped, shut down and engaged the e-brake. Nothing was thereafter operational. Four days later, it started without any mechanical intervention The only thing I did was remove the battery connections and then reinstall them. Three to four hours later it started.
Mfg Campaign: 11662911
Recall Date: May 24, 2025
Chrysler (fca Us, Llc)
Defect Description:
SEAT BELTS
Potential Consequences:
The contact owns a 2021 Ram 1500. The contact stated while the vehicle was parked, while attempting to fasten the front passenger’s and driver’s side seat belts, the seat belts failed to retract. The vehicle was taken to a dealer and the contact was informed that VIN was not under recall, and no assistance could be provided with the diagnostic test. The vehicle was not repaired. The manufacturer was notified of the failure but offered no assistance. The manufacturer informed the contact that the VIN was not under recall. The approximate failure mileage was 80,000.
Corrective Action:
The contact owns a 2021 Ram 1500. The contact stated while the vehicle was parked, while attempting to fasten the front passenger’s and driver’s side seat belts, the seat belts failed to retract. The vehicle was taken to a dealer and the contact was informed that VIN was not under recall, and no assistance could be provided with the diagnostic test. The vehicle was not repaired. The manufacturer was notified of the failure but offered no assistance. The manufacturer informed the contact that the VIN was not under recall. The approximate failure mileage was 80,000.
Additional Notes:
The contact owns a 2021 Ram 1500. The contact stated while the vehicle was parked, while attempting to fasten the front passenger’s and driver’s side seat belts, the seat belts failed to retract. The vehicle was taken to a dealer and the contact was informed that VIN was not under recall, and no assistance could be provided with the diagnostic test. The vehicle was not repaired. The manufacturer was notified of the failure but offered no assistance. The manufacturer informed the contact that the VIN was not under recall. The approximate failure mileage was 80,000.
Mfg Campaign: 11662813
Recall Date: May 23, 2025
Chrysler (fca Us, Llc)
Defect Description:
ENGINE
Potential Consequences:
I've had 2 incidents so far. 1. I stopped at a 2 way stop and as I accelerated to drive across the intersection (a truck was coming at me on my right side) my truck hesitated and I had no power to continue to go forward. I stepped on the gas, it revved up and continue to cross the road. 2. I was driving around a roundabout and went to accelerate on the straight away and it had a hesitation, I lost power (control ). I pressed on the gas a couple of times and then it came back and I was accelerating fast onto the on ramp.
Corrective Action:
I've had 2 incidents so far. 1. I stopped at a 2 way stop and as I accelerated to drive across the intersection (a truck was coming at me on my right side) my truck hesitated and I had no power to continue to go forward. I stepped on the gas, it revved up and continue to cross the road. 2. I was driving around a roundabout and went to accelerate on the straight away and it had a hesitation, I lost power (control ). I pressed on the gas a couple of times and then it came back and I was accelerating fast onto the on ramp.
Additional Notes:
I've had 2 incidents so far. 1. I stopped at a 2 way stop and as I accelerated to drive across the intersection (a truck was coming at me on my right side) my truck hesitated and I had no power to continue to go forward. I stepped on the gas, it revved up and continue to cross the road. 2. I was driving around a roundabout and went to accelerate on the straight away and it had a hesitation, I lost power (control ). I pressed on the gas a couple of times and then it came back and I was accelerating fast onto the on ramp.
Mfg Campaign: 11662033
Recall Date: May 20, 2025
Chrysler (fca Us, Llc)
Defect Description:
UNKNOWN OR OTHER
Potential Consequences:
I've had 2 incidents so far. 1. I stopped at a 2 way stop and as I accelerated to drive across the intersection (a truck was coming at me on my right side) my truck hesitated and I had no power to continue to go forward. I stepped on the gas, it revved up and continue to cross the road. 2. I was driving around a roundabout and went to accelerate on the straight away and it had a hesitation, I lost power (control ). I pressed on the gas a couple of times and then it came back and I was accelerating fast onto the on ramp.
Corrective Action:
I've had 2 incidents so far. 1. I stopped at a 2 way stop and as I accelerated to drive across the intersection (a truck was coming at me on my right side) my truck hesitated and I had no power to continue to go forward. I stepped on the gas, it revved up and continue to cross the road. 2. I was driving around a roundabout and went to accelerate on the straight away and it had a hesitation, I lost power (control ). I pressed on the gas a couple of times and then it came back and I was accelerating fast onto the on ramp.
Additional Notes:
I've had 2 incidents so far. 1. I stopped at a 2 way stop and as I accelerated to drive across the intersection (a truck was coming at me on my right side) my truck hesitated and I had no power to continue to go forward. I stepped on the gas, it revved up and continue to cross the road. 2. I was driving around a roundabout and went to accelerate on the straight away and it had a hesitation, I lost power (control ). I pressed on the gas a couple of times and then it came back and I was accelerating fast onto the on ramp.
Mfg Campaign: 11662033
Recall Date: May 20, 2025
Chrysler (fca Us, Llc)
Defect Description:
POWER TRAIN
Potential Consequences:
My vehicle is only 4 years old, and the torque generator has gone out in the vehicle. I haven't towed anything in my vehicle. It has 90,XXX miles on it. It has taken over two months for me to get the part in for the vehicle.
Corrective Action:
My vehicle is only 4 years old, and the torque generator has gone out in the vehicle. I haven't towed anything in my vehicle. It has 90,XXX miles on it. It has taken over two months for me to get the part in for the vehicle.
Additional Notes:
My vehicle is only 4 years old, and the torque generator has gone out in the vehicle. I haven't towed anything in my vehicle. It has 90,XXX miles on it. It has taken over two months for me to get the part in for the vehicle.
Mfg Campaign: 11661642
Recall Date: May 17, 2025
Chrysler (fca Us, Llc)
Defect Description:
AIR BAGS
Potential Consequences:
I am writing to formally report a serious safety concern involving my partner’s 2021 Dodge Ram Bighorn, which was involved in a collision on May 9, 2025. The vehicle was severely damaged and deemed a total loss, yet none of the airbags deployed at the time of the crash. This incident raises significant questions about the safety and reliability of the airbag system in this vehicle. Given the severity of the impact, it is our belief that the airbags should have deployed in accordance with the vehicle’s safety design. Thankfully, my partner survived, but had the circumstances been slightly different, the consequences could have been far more serious.
Corrective Action:
I am writing to formally report a serious safety concern involving my partner’s 2021 Dodge Ram Bighorn, which was involved in a collision on May 9, 2025. The vehicle was severely damaged and deemed a total loss, yet none of the airbags deployed at the time of the crash. This incident raises significant questions about the safety and reliability of the airbag system in this vehicle. Given the severity of the impact, it is our belief that the airbags should have deployed in accordance with the vehicle’s safety design. Thankfully, my partner survived, but had the circumstances been slightly different, the consequences could have been far more serious.
Additional Notes:
I am writing to formally report a serious safety concern involving my partner’s 2021 Dodge Ram Bighorn, which was involved in a collision on May 9, 2025. The vehicle was severely damaged and deemed a total loss, yet none of the airbags deployed at the time of the crash. This incident raises significant questions about the safety and reliability of the airbag system in this vehicle. Given the severity of the impact, it is our belief that the airbags should have deployed in accordance with the vehicle’s safety design. Thankfully, my partner survived, but had the circumstances been slightly different, the consequences could have been far more serious.
Mfg Campaign: 11661147
Recall Date: May 15, 2025
Chrysler (fca Us, Llc)
Defect Description:
ELECTRICAL SYSTEM
Potential Consequences:
After idling for 30-45 minutes in a parking lot my radio suddenly turned off (black screen), the dash indicated that my 115V Outlet showed that it was on as the indication flickered continuously. A/C will not function, only hot air blows progressively worse while driving. Windows will not roll up or down anymore, clock on the dash no longer shows up, side mirrors will not close with the button, power steps will not deploy. The vehicle also states that the blind spot indicator is off. Doors will not lock either. I disconnected the battery for 15 minutes and made sure EVERY FUSE WAS SEATED PROPERLY (interior and engine bay) as they were almost ALL loose. Now I am attempting to let the truck sit disconnected for up to two hours with the doors open and will factory reset the radio after to get the 12” screen functioning if possible.
Corrective Action:
After idling for 30-45 minutes in a parking lot my radio suddenly turned off (black screen), the dash indicated that my 115V Outlet showed that it was on as the indication flickered continuously. A/C will not function, only hot air blows progressively worse while driving. Windows will not roll up or down anymore, clock on the dash no longer shows up, side mirrors will not close with the button, power steps will not deploy. The vehicle also states that the blind spot indicator is off. Doors will not lock either. I disconnected the battery for 15 minutes and made sure EVERY FUSE WAS SEATED PROPERLY (interior and engine bay) as they were almost ALL loose. Now I am attempting to let the truck sit disconnected for up to two hours with the doors open and will factory reset the radio after to get the 12” screen functioning if possible.
Additional Notes:
After idling for 30-45 minutes in a parking lot my radio suddenly turned off (black screen), the dash indicated that my 115V Outlet showed that it was on as the indication flickered continuously. A/C will not function, only hot air blows progressively worse while driving. Windows will not roll up or down anymore, clock on the dash no longer shows up, side mirrors will not close with the button, power steps will not deploy. The vehicle also states that the blind spot indicator is off. Doors will not lock either. I disconnected the battery for 15 minutes and made sure EVERY FUSE WAS SEATED PROPERLY (interior and engine bay) as they were almost ALL loose. Now I am attempting to let the truck sit disconnected for up to two hours with the doors open and will factory reset the radio after to get the 12” screen functioning if possible.
Mfg Campaign: 11661222
Recall Date: May 15, 2025
Chrysler (fca Us, Llc)
Defect Description:
ELECTRICAL SYSTEM
Potential Consequences:
The contact owns a 2021 Ram 1500. The contact stated while driving 50 MPH, the vehicle stalled. The vehicle was restarted but stalled again. The vehicle was then towed to a dealer where it was diagnosed and determined that there was water leaking from the third brake light and had leaked onto the battery pack control module and RF hub, and the parts needed to be replaced. The vehicle was not repaired. The manufacturer was notified of the failure. The failure mileage was 46,259.
Corrective Action:
The contact owns a 2021 Ram 1500. The contact stated while driving 50 MPH, the vehicle stalled. The vehicle was restarted but stalled again. The vehicle was then towed to a dealer where it was diagnosed and determined that there was water leaking from the third brake light and had leaked onto the battery pack control module and RF hub, and the parts needed to be replaced. The vehicle was not repaired. The manufacturer was notified of the failure. The failure mileage was 46,259.
Additional Notes:
The contact owns a 2021 Ram 1500. The contact stated while driving 50 MPH, the vehicle stalled. The vehicle was restarted but stalled again. The vehicle was then towed to a dealer where it was diagnosed and determined that there was water leaking from the third brake light and had leaked onto the battery pack control module and RF hub, and the parts needed to be replaced. The vehicle was not repaired. The manufacturer was notified of the failure. The failure mileage was 46,259.
Mfg Campaign: 11660887
Recall Date: May 14, 2025
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Valencia, CA • 36 yrs
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