Complaints & Recalls
Official Safety Recalls - Important!
36 RecallsThese are official manufacturer recalls ordered by NHTSA for safety defects. If you own this vehicle, contact your dealer immediately for free repairs.
Chrysler (fca Us, Llc)
Safety Issue:
Chrysler (FCA US, LLC) is recalling certain 2019-2024 Ram 1500 vehicles. The driver's side air bag may not be connected properly, which can cause the air bag not to deploy as intended. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 208, "Occupant Crash Protection."
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 888-327-4236 (TTY 888-275-9171) or go to nhtsa.gov.
Mfg Campaign: 08C
Recall Date: May 8, 2025
Chrysler (fca Us, Llc)
Safety Issue:
Chrysler (FCA US, LLC) is recalling certain 2020-2023 Ram 1500 Classic vehicles equipped with heated trailer tow rearview mirrors. The mirror glass may detach from the driver's side heated trailer tow rearview mirror. As such these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 111, "Rear Visibility."
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153) or go to nhtsa.gov.
Mfg Campaign: 86B
Recall Date: Oct 10, 2024
Chrysler (fca Us, Llc)
Safety Issue:
Chrysler (FCA US, LLC) is recalling certain 2019-2022 Ram 1500, 2500, and 3500 pickup trucks. The tailgate may not latch properly due to misaligned tailgate strikers, which could result in the tailgate opening while driving.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Mfg Campaign: ZB8
Recall Date: Dec 8, 2022
Chrysler (fca Us, Llc)
Safety Issue:
Chrysler (FCA US, LLC) is recalling certain 2020-2022 Jeep Wrangler, Ram 1500, and 2021-2022 Jeep Gladiator vehicles equipped with 3.0L diesel engines. The high pressure fuel pump (HPFP) may fail, causing an engine stall.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Mfg Campaign: Z96
Recall Date: Oct 13, 2022
Chrysler (fca Us, Llc)
Safety Issue:
Chrysler (FCA US, LLC) is recalling certain 2020-2021 Jeep Wrangler, RAM 1500 and 2021 Jeep Gladiator vehicles. A radio software error may prevent the rearview image from displaying. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 111, "Rear Visibility."
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Mfg Campaign: Z86
Recall Date: Aug 25, 2022
Chrysler (fca Us, Llc)
Safety Issue:
Chrysler (FCA US, LLC) is recalling certain 2015-2020 Ram 1500 Classic, 2015-2016 Ram 3500, and Ram 2500 vehicles, and 2016 Ram 3500 Cab Chassis with a gross vehicle weight rating less than 10,000 lbs. The side air bag inflatable curtain (SABIC) inflator end cap may detach from the inflator, or the inflator sidewall may rupture.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Mfg Campaign: Y55
Recall Date: Aug 12, 2021
Chrysler (fca Us Llc)
Safety Issue:
Chrysler (FCA US LLC) is recalling certain 2020 Ram 2500 and 1500 vehicles. The driver side mirror glass can detach from the backing plate and no longer provide a reflective surface. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 111, "Rear Visibility."
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: W70
Recall Date: Oct 8, 2020
Chrysler (fca Us Llc)
Safety Issue:
Chrysler (FCA US LLC) is recalling certain 2019 Jeep Wrangler and Ram 2500, 2019-2020 Ram 1500 and 2020 Jeep Gladiator vehicles. In the event of a crash, a front seat belt retractor may not properly slow the occupant's forward movement after locking.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: W67
Recall Date: Sep 24, 2020
Chrysler (fca Us Llc)
Safety Issue:
Chrysler (FCA US LLC) is recalling certain 2019-2020 Ram 1500 vehicles equipped with adjustable pedals. In certain accelerator pedal positions, the floormats may prevent the pedal from returning to the normal resting (idle) position.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: W63
Recall Date: Aug 27, 2020
Chrysler (fca Us Llc)
Safety Issue:
Chrysler (FCA US LLC) is recalling certain 2020 Ram Promaster vans and 1500 pickups. The affected vehicles may have an improperly crimped diffuser in the side curtain airbag which may result in the diffuser detaching from the inflator in the event of an air bag deployment.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: W52
Recall Date: Jun 25, 2020
Chrysler (fca Us Llc)
Safety Issue:
Chrysler (FCA US LLC) is recalling certain 2019-2020 Ram 1500, 1500 Classic and Jeep Compass vehicles. The windshield wiper arm or arms may loosen, possibly causing the wipers to not operate properly and reduce the driver's visibility in certain weather conditions.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: W25
Recall Date: Apr 9, 2020
Chrysler (fca Us Llc)
Safety Issue:
Chrysler (FCA US LLC) is recalling certain 2020 Jeep Gladiator and Jeep Cherokee, 2019-2020 Ram 1500 Pickup, Ram 2500 Pickup, Ram 3500 Pickup, Chrysler Pacifica, Dodge Durango, Jeep Grand Cherokee, Jeep Wrangler, and Jeep Renegade and 2019 Dodge Challenger vehicles equipped with 8.4" or 12" radio displays. A software error can cause the rearview camera image to remain displayed after the vehicle has been shifted out of reverse. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 111, "Rearview Mirrors."
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: W30-W37
Recall Date: Apr 2, 2020
Chrysler (fca Us Llc)
Safety Issue:
Chrysler (FCA US LLC) is recalling certain 2019-2020 Ram 1500 vehicles. The flash memory of the Occupant Restraint Controller (ORC) may become corrupted, disabling the vehicle's air bags and seat belt pretensioners.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: V61, V71
Recall Date: May 31, 2019
Consumer Complaints
706 ComplaintsChrysler (fca Us, Llc)
Defect Description:
ELECTRICAL SYSTEM
Potential Consequences:
VEHICLE HAS CONSISTENT THROTTLE INPUT RESPONSE LAG. WHEN APPLYING THROTTLE FROM A STANDSTILL THERE IS A 1 TO 1.5 SECOND LAG BEFORE THE ENGINE REVS. THE SAME LAG OCCURS WHEN BUT CAN LAST UP TO 3 SECONDS WHEN ATTEMPTING TO INCREASE ACCELERATION FROM ANY GIVEN ROLLING SPEED. THIS IS INCREDIBLY DANGEROUS AS IT MAKES THE SIMPLE AND FREQUENT CHALLENGE OF CROSSING AN INTERSECTION AND/OR OVERCOMING SLOWER TRAFFIC IMPOSSIBLY DIFFICULT TO ACCOMPLISH SAFELY AND WITHOUT DRAMA/STRESS. DELAYS IN RESPONSE CAUSE THE DRIVERS TO SECOND GUESS THEIR DECISIONS AND ACTIONS. THE RESULT WILL EITHER BE TO LIFT OFF OF THE THROTTLE (AT WHICH POINT THE VEHICLE MAY DECIDE TO ACCELERATE PARTIALLY) OR TO TAKE THEIR EYES OFF OF THE ROAD/TRAFFIC AND CHECK THE INSTRUMENT PANEL (AT WHICH POINT THE VEHICLE MAY THEN DECIDE TO ACCELERATE). IF THERE IS ONCOMING TRAFFIC, PEDESTRIANS OR OTHER OBSTACLES, THIS CAN RESULT IN A MAJOR ACCIDENT, INJURY AND/OR DEATH.
Corrective Action:
VEHICLE HAS CONSISTENT THROTTLE INPUT RESPONSE LAG. WHEN APPLYING THROTTLE FROM A STANDSTILL THERE IS A 1 TO 1.5 SECOND LAG BEFORE THE ENGINE REVS. THE SAME LAG OCCURS WHEN BUT CAN LAST UP TO 3 SECONDS WHEN ATTEMPTING TO INCREASE ACCELERATION FROM ANY GIVEN ROLLING SPEED. THIS IS INCREDIBLY DANGEROUS AS IT MAKES THE SIMPLE AND FREQUENT CHALLENGE OF CROSSING AN INTERSECTION AND/OR OVERCOMING SLOWER TRAFFIC IMPOSSIBLY DIFFICULT TO ACCOMPLISH SAFELY AND WITHOUT DRAMA/STRESS. DELAYS IN RESPONSE CAUSE THE DRIVERS TO SECOND GUESS THEIR DECISIONS AND ACTIONS. THE RESULT WILL EITHER BE TO LIFT OFF OF THE THROTTLE (AT WHICH POINT THE VEHICLE MAY DECIDE TO ACCELERATE PARTIALLY) OR TO TAKE THEIR EYES OFF OF THE ROAD/TRAFFIC AND CHECK THE INSTRUMENT PANEL (AT WHICH POINT THE VEHICLE MAY THEN DECIDE TO ACCELERATE). IF THERE IS ONCOMING TRAFFIC, PEDESTRIANS OR OTHER OBSTACLES, THIS CAN RESULT IN A MAJOR ACCIDENT, INJURY AND/OR DEATH.
Additional Notes:
VEHICLE HAS CONSISTENT THROTTLE INPUT RESPONSE LAG. WHEN APPLYING THROTTLE FROM A STANDSTILL THERE IS A 1 TO 1.5 SECOND LAG BEFORE THE ENGINE REVS. THE SAME LAG OCCURS WHEN BUT CAN LAST UP TO 3 SECONDS WHEN ATTEMPTING TO INCREASE ACCELERATION FROM ANY GIVEN ROLLING SPEED. THIS IS INCREDIBLY DANGEROUS AS IT MAKES THE SIMPLE AND FREQUENT CHALLENGE OF CROSSING AN INTERSECTION AND/OR OVERCOMING SLOWER TRAFFIC IMPOSSIBLY DIFFICULT TO ACCOMPLISH SAFELY AND WITHOUT DRAMA/STRESS. DELAYS IN RESPONSE CAUSE THE DRIVERS TO SECOND GUESS THEIR DECISIONS AND ACTIONS. THE RESULT WILL EITHER BE TO LIFT OFF OF THE THROTTLE (AT WHICH POINT THE VEHICLE MAY DECIDE TO ACCELERATE PARTIALLY) OR TO TAKE THEIR EYES OFF OF THE ROAD/TRAFFIC AND CHECK THE INSTRUMENT PANEL (AT WHICH POINT THE VEHICLE MAY THEN DECIDE TO ACCELERATE). IF THERE IS ONCOMING TRAFFIC, PEDESTRIANS OR OTHER OBSTACLES, THIS CAN RESULT IN A MAJOR ACCIDENT, INJURY AND/OR DEATH.
Mfg Campaign: 11352426
Recall Date: Sep 1, 2020
Chrysler (fca Us, Llc)
Defect Description:
ENGINE
Potential Consequences:
VEHICLE HAS CONSISTENT THROTTLE INPUT RESPONSE LAG. WHEN APPLYING THROTTLE FROM A STANDSTILL THERE IS A 1 TO 1.5 SECOND LAG BEFORE THE ENGINE REVS. THE SAME LAG OCCURS WHEN BUT CAN LAST UP TO 3 SECONDS WHEN ATTEMPTING TO INCREASE ACCELERATION FROM ANY GIVEN ROLLING SPEED. THIS IS INCREDIBLY DANGEROUS AS IT MAKES THE SIMPLE AND FREQUENT CHALLENGE OF CROSSING AN INTERSECTION AND/OR OVERCOMING SLOWER TRAFFIC IMPOSSIBLY DIFFICULT TO ACCOMPLISH SAFELY AND WITHOUT DRAMA/STRESS. DELAYS IN RESPONSE CAUSE THE DRIVERS TO SECOND GUESS THEIR DECISIONS AND ACTIONS. THE RESULT WILL EITHER BE TO LIFT OFF OF THE THROTTLE (AT WHICH POINT THE VEHICLE MAY DECIDE TO ACCELERATE PARTIALLY) OR TO TAKE THEIR EYES OFF OF THE ROAD/TRAFFIC AND CHECK THE INSTRUMENT PANEL (AT WHICH POINT THE VEHICLE MAY THEN DECIDE TO ACCELERATE). IF THERE IS ONCOMING TRAFFIC, PEDESTRIANS OR OTHER OBSTACLES, THIS CAN RESULT IN A MAJOR ACCIDENT, INJURY AND/OR DEATH.
Corrective Action:
VEHICLE HAS CONSISTENT THROTTLE INPUT RESPONSE LAG. WHEN APPLYING THROTTLE FROM A STANDSTILL THERE IS A 1 TO 1.5 SECOND LAG BEFORE THE ENGINE REVS. THE SAME LAG OCCURS WHEN BUT CAN LAST UP TO 3 SECONDS WHEN ATTEMPTING TO INCREASE ACCELERATION FROM ANY GIVEN ROLLING SPEED. THIS IS INCREDIBLY DANGEROUS AS IT MAKES THE SIMPLE AND FREQUENT CHALLENGE OF CROSSING AN INTERSECTION AND/OR OVERCOMING SLOWER TRAFFIC IMPOSSIBLY DIFFICULT TO ACCOMPLISH SAFELY AND WITHOUT DRAMA/STRESS. DELAYS IN RESPONSE CAUSE THE DRIVERS TO SECOND GUESS THEIR DECISIONS AND ACTIONS. THE RESULT WILL EITHER BE TO LIFT OFF OF THE THROTTLE (AT WHICH POINT THE VEHICLE MAY DECIDE TO ACCELERATE PARTIALLY) OR TO TAKE THEIR EYES OFF OF THE ROAD/TRAFFIC AND CHECK THE INSTRUMENT PANEL (AT WHICH POINT THE VEHICLE MAY THEN DECIDE TO ACCELERATE). IF THERE IS ONCOMING TRAFFIC, PEDESTRIANS OR OTHER OBSTACLES, THIS CAN RESULT IN A MAJOR ACCIDENT, INJURY AND/OR DEATH.
Additional Notes:
VEHICLE HAS CONSISTENT THROTTLE INPUT RESPONSE LAG. WHEN APPLYING THROTTLE FROM A STANDSTILL THERE IS A 1 TO 1.5 SECOND LAG BEFORE THE ENGINE REVS. THE SAME LAG OCCURS WHEN BUT CAN LAST UP TO 3 SECONDS WHEN ATTEMPTING TO INCREASE ACCELERATION FROM ANY GIVEN ROLLING SPEED. THIS IS INCREDIBLY DANGEROUS AS IT MAKES THE SIMPLE AND FREQUENT CHALLENGE OF CROSSING AN INTERSECTION AND/OR OVERCOMING SLOWER TRAFFIC IMPOSSIBLY DIFFICULT TO ACCOMPLISH SAFELY AND WITHOUT DRAMA/STRESS. DELAYS IN RESPONSE CAUSE THE DRIVERS TO SECOND GUESS THEIR DECISIONS AND ACTIONS. THE RESULT WILL EITHER BE TO LIFT OFF OF THE THROTTLE (AT WHICH POINT THE VEHICLE MAY DECIDE TO ACCELERATE PARTIALLY) OR TO TAKE THEIR EYES OFF OF THE ROAD/TRAFFIC AND CHECK THE INSTRUMENT PANEL (AT WHICH POINT THE VEHICLE MAY THEN DECIDE TO ACCELERATE). IF THERE IS ONCOMING TRAFFIC, PEDESTRIANS OR OTHER OBSTACLES, THIS CAN RESULT IN A MAJOR ACCIDENT, INJURY AND/OR DEATH.
Mfg Campaign: 11352426
Recall Date: Sep 1, 2020
Chrysler (fca Us, Llc)
Defect Description:
POWER TRAIN
Potential Consequences:
VEHICLE HAS CONSISTENT THROTTLE INPUT RESPONSE LAG. WHEN APPLYING THROTTLE FROM A STANDSTILL THERE IS A 1 TO 1.5 SECOND LAG BEFORE THE ENGINE REVS. THE SAME LAG OCCURS WHEN BUT CAN LAST UP TO 3 SECONDS WHEN ATTEMPTING TO INCREASE ACCELERATION FROM ANY GIVEN ROLLING SPEED. THIS IS INCREDIBLY DANGEROUS AS IT MAKES THE SIMPLE AND FREQUENT CHALLENGE OF CROSSING AN INTERSECTION AND/OR OVERCOMING SLOWER TRAFFIC IMPOSSIBLY DIFFICULT TO ACCOMPLISH SAFELY AND WITHOUT DRAMA/STRESS. DELAYS IN RESPONSE CAUSE THE DRIVERS TO SECOND GUESS THEIR DECISIONS AND ACTIONS. THE RESULT WILL EITHER BE TO LIFT OFF OF THE THROTTLE (AT WHICH POINT THE VEHICLE MAY DECIDE TO ACCELERATE PARTIALLY) OR TO TAKE THEIR EYES OFF OF THE ROAD/TRAFFIC AND CHECK THE INSTRUMENT PANEL (AT WHICH POINT THE VEHICLE MAY THEN DECIDE TO ACCELERATE). IF THERE IS ONCOMING TRAFFIC, PEDESTRIANS OR OTHER OBSTACLES, THIS CAN RESULT IN A MAJOR ACCIDENT, INJURY AND/OR DEATH.
Corrective Action:
VEHICLE HAS CONSISTENT THROTTLE INPUT RESPONSE LAG. WHEN APPLYING THROTTLE FROM A STANDSTILL THERE IS A 1 TO 1.5 SECOND LAG BEFORE THE ENGINE REVS. THE SAME LAG OCCURS WHEN BUT CAN LAST UP TO 3 SECONDS WHEN ATTEMPTING TO INCREASE ACCELERATION FROM ANY GIVEN ROLLING SPEED. THIS IS INCREDIBLY DANGEROUS AS IT MAKES THE SIMPLE AND FREQUENT CHALLENGE OF CROSSING AN INTERSECTION AND/OR OVERCOMING SLOWER TRAFFIC IMPOSSIBLY DIFFICULT TO ACCOMPLISH SAFELY AND WITHOUT DRAMA/STRESS. DELAYS IN RESPONSE CAUSE THE DRIVERS TO SECOND GUESS THEIR DECISIONS AND ACTIONS. THE RESULT WILL EITHER BE TO LIFT OFF OF THE THROTTLE (AT WHICH POINT THE VEHICLE MAY DECIDE TO ACCELERATE PARTIALLY) OR TO TAKE THEIR EYES OFF OF THE ROAD/TRAFFIC AND CHECK THE INSTRUMENT PANEL (AT WHICH POINT THE VEHICLE MAY THEN DECIDE TO ACCELERATE). IF THERE IS ONCOMING TRAFFIC, PEDESTRIANS OR OTHER OBSTACLES, THIS CAN RESULT IN A MAJOR ACCIDENT, INJURY AND/OR DEATH.
Additional Notes:
VEHICLE HAS CONSISTENT THROTTLE INPUT RESPONSE LAG. WHEN APPLYING THROTTLE FROM A STANDSTILL THERE IS A 1 TO 1.5 SECOND LAG BEFORE THE ENGINE REVS. THE SAME LAG OCCURS WHEN BUT CAN LAST UP TO 3 SECONDS WHEN ATTEMPTING TO INCREASE ACCELERATION FROM ANY GIVEN ROLLING SPEED. THIS IS INCREDIBLY DANGEROUS AS IT MAKES THE SIMPLE AND FREQUENT CHALLENGE OF CROSSING AN INTERSECTION AND/OR OVERCOMING SLOWER TRAFFIC IMPOSSIBLY DIFFICULT TO ACCOMPLISH SAFELY AND WITHOUT DRAMA/STRESS. DELAYS IN RESPONSE CAUSE THE DRIVERS TO SECOND GUESS THEIR DECISIONS AND ACTIONS. THE RESULT WILL EITHER BE TO LIFT OFF OF THE THROTTLE (AT WHICH POINT THE VEHICLE MAY DECIDE TO ACCELERATE PARTIALLY) OR TO TAKE THEIR EYES OFF OF THE ROAD/TRAFFIC AND CHECK THE INSTRUMENT PANEL (AT WHICH POINT THE VEHICLE MAY THEN DECIDE TO ACCELERATE). IF THERE IS ONCOMING TRAFFIC, PEDESTRIANS OR OTHER OBSTACLES, THIS CAN RESULT IN A MAJOR ACCIDENT, INJURY AND/OR DEATH.
Mfg Campaign: 11352426
Recall Date: Sep 1, 2020
Chrysler (fca Us, Llc)
Defect Description:
UNKNOWN OR OTHER
Potential Consequences:
WINDSHIELD CRACKED. 12' CRACK DUE TO STONE FROM HIGHWAY. . RAM DEALERS CANNOT CALIBRATE SENSORS ON WINDSHIELD BECAUSE RAM HAS MADE SOFTWARE AND HARDWARE TOO EXPENSIVE FOR PURCHASE. RAMFIAT STILL HAS NOT RELEASED 2020 SOFTWRE UPDATE TO 3RD PARTY VENDORS. I CALLED RAM SUPPORT AND THEY ADVISED NO ASSISTANCE CAN BE OFFERED 'AT THIS TIME'. I HAVE A NEW TRUCK I CAN'T SAFELY DRIVE.
Corrective Action:
WINDSHIELD CRACKED. 12' CRACK DUE TO STONE FROM HIGHWAY. . RAM DEALERS CANNOT CALIBRATE SENSORS ON WINDSHIELD BECAUSE RAM HAS MADE SOFTWARE AND HARDWARE TOO EXPENSIVE FOR PURCHASE. RAMFIAT STILL HAS NOT RELEASED 2020 SOFTWRE UPDATE TO 3RD PARTY VENDORS. I CALLED RAM SUPPORT AND THEY ADVISED NO ASSISTANCE CAN BE OFFERED 'AT THIS TIME'. I HAVE A NEW TRUCK I CAN'T SAFELY DRIVE.
Additional Notes:
WINDSHIELD CRACKED. 12' CRACK DUE TO STONE FROM HIGHWAY. . RAM DEALERS CANNOT CALIBRATE SENSORS ON WINDSHIELD BECAUSE RAM HAS MADE SOFTWARE AND HARDWARE TOO EXPENSIVE FOR PURCHASE. RAMFIAT STILL HAS NOT RELEASED 2020 SOFTWRE UPDATE TO 3RD PARTY VENDORS. I CALLED RAM SUPPORT AND THEY ADVISED NO ASSISTANCE CAN BE OFFERED 'AT THIS TIME'. I HAVE A NEW TRUCK I CAN'T SAFELY DRIVE.
Mfg Campaign: 11352241
Recall Date: Aug 31, 2020
Chrysler (fca Us, Llc)
Defect Description:
ELECTRICAL SYSTEM
Potential Consequences:
THE RIGHT TURNING SIGNAL INDICATOR WILL RANDOMLY OPERATE WITHOUT BEING MANIPULATED. THE SIGNAL CAN NOT BE TURNED OFF EASILY. SOMETIMES TURNING THE CONTROL TO THE LEFT SIGNAL POSITION WILL TURN OFF THE INDICATOR. SOMETIMES RANDOMLY MANIPULATING THE CONTROL THROUGH ITS MECHANICAL LIMITS WILL TURN OFF THE INDICATOR. THERE IS NO LOGIC OR OBVIOUS VEHICLE CONDITION THAT CAUSES THIS RANDOM OPERATION. I THINK IT'S AN ISSUE WITH INTERFERENCE WITH OTHER VEHICLE WIFI SYSTEMS IN CLOSE PROXIMITY INTERFERING WITH MY VEHICLE BUS CONTROL SYSTEMS. THIS IS A SPORADIC ISSUE AND ONLY HAPPENS WHILE THE VEHICLE IS IN MOTION ON THE ROAD IN TRAFFIC.
Corrective Action:
THE RIGHT TURNING SIGNAL INDICATOR WILL RANDOMLY OPERATE WITHOUT BEING MANIPULATED. THE SIGNAL CAN NOT BE TURNED OFF EASILY. SOMETIMES TURNING THE CONTROL TO THE LEFT SIGNAL POSITION WILL TURN OFF THE INDICATOR. SOMETIMES RANDOMLY MANIPULATING THE CONTROL THROUGH ITS MECHANICAL LIMITS WILL TURN OFF THE INDICATOR. THERE IS NO LOGIC OR OBVIOUS VEHICLE CONDITION THAT CAUSES THIS RANDOM OPERATION. I THINK IT'S AN ISSUE WITH INTERFERENCE WITH OTHER VEHICLE WIFI SYSTEMS IN CLOSE PROXIMITY INTERFERING WITH MY VEHICLE BUS CONTROL SYSTEMS. THIS IS A SPORADIC ISSUE AND ONLY HAPPENS WHILE THE VEHICLE IS IN MOTION ON THE ROAD IN TRAFFIC.
Additional Notes:
THE RIGHT TURNING SIGNAL INDICATOR WILL RANDOMLY OPERATE WITHOUT BEING MANIPULATED. THE SIGNAL CAN NOT BE TURNED OFF EASILY. SOMETIMES TURNING THE CONTROL TO THE LEFT SIGNAL POSITION WILL TURN OFF THE INDICATOR. SOMETIMES RANDOMLY MANIPULATING THE CONTROL THROUGH ITS MECHANICAL LIMITS WILL TURN OFF THE INDICATOR. THERE IS NO LOGIC OR OBVIOUS VEHICLE CONDITION THAT CAUSES THIS RANDOM OPERATION. I THINK IT'S AN ISSUE WITH INTERFERENCE WITH OTHER VEHICLE WIFI SYSTEMS IN CLOSE PROXIMITY INTERFERING WITH MY VEHICLE BUS CONTROL SYSTEMS. THIS IS A SPORADIC ISSUE AND ONLY HAPPENS WHILE THE VEHICLE IS IN MOTION ON THE ROAD IN TRAFFIC.
Mfg Campaign: 11352330
Recall Date: Aug 31, 2020
Chrysler (fca Us, Llc)
Defect Description:
ELECTRICAL SYSTEM
Potential Consequences:
SOS DOES NOT WORK AND DEALERSHIP AND FCA STATE THIS IS NOT A SAFETY ISSUE. THE POINT OF THE SOS IS TO ALLERT AUTHORITIES OF AN ACCIDENT. ALSO I AM UNABLE TO USE THE APP AS INTENDED. DEALER STATED THEY ARE WAITING FOR A PATCH TO BE DEVELOPED IN ORDER FOR THIS TO WORK. NO TIME FRAME AND NOT MANY VEHICLES AFFECTED
Corrective Action:
SOS DOES NOT WORK AND DEALERSHIP AND FCA STATE THIS IS NOT A SAFETY ISSUE. THE POINT OF THE SOS IS TO ALLERT AUTHORITIES OF AN ACCIDENT. ALSO I AM UNABLE TO USE THE APP AS INTENDED. DEALER STATED THEY ARE WAITING FOR A PATCH TO BE DEVELOPED IN ORDER FOR THIS TO WORK. NO TIME FRAME AND NOT MANY VEHICLES AFFECTED
Additional Notes:
SOS DOES NOT WORK AND DEALERSHIP AND FCA STATE THIS IS NOT A SAFETY ISSUE. THE POINT OF THE SOS IS TO ALLERT AUTHORITIES OF AN ACCIDENT. ALSO I AM UNABLE TO USE THE APP AS INTENDED. DEALER STATED THEY ARE WAITING FOR A PATCH TO BE DEVELOPED IN ORDER FOR THIS TO WORK. NO TIME FRAME AND NOT MANY VEHICLES AFFECTED
Mfg Campaign: 11350091
Recall Date: Aug 18, 2020
Chrysler (fca Us, Llc)
Defect Description:
ELECTRICAL SYSTEM
Potential Consequences:
TL* THE CONTACT OWNS A 2020 RAM 1500. THE CONTACT STATED THAT WHILE DRIVING, SHE SAW INDICATOR LIGHTS ON THE INSTRUMENT PANEL WHICH STATED THAT THE AUTO STOP AND START TORQUE SYSTEMS WERE UNAVAILABLE. THE ENGINE AND BATTERY WARNING LIGHTS WERE ILLUMINATED. THE ELECTRICAL SYSTEM FAILED AND TRUCK SHUT-OFF. THE CONTACT PULLED THE VEHICLE OVER TO THE SIDE OF THE ROADWAY. THE CONTACT HAD THE VEHICLE TOWED TO STONE'S CHRYSLER DODGE JEEP RAM (615 S YELLOWSTONE HWY, REXBURG, ID 83440 208-497-5121). THE CONTACT WAS INFORMED THAT THE PART OF THE MOTOR GENERATOR UNIT TO FIX THE VEHICLE WAS ON BACKORDER AND THERE WAS NO ETA ON WHEN THE VEHICLE WOULD BE REPAIRED. THE MANUFACTURER WAS REVIEWING THE CASE. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS 850.
Corrective Action:
TL* THE CONTACT OWNS A 2020 RAM 1500. THE CONTACT STATED THAT WHILE DRIVING, SHE SAW INDICATOR LIGHTS ON THE INSTRUMENT PANEL WHICH STATED THAT THE AUTO STOP AND START TORQUE SYSTEMS WERE UNAVAILABLE. THE ENGINE AND BATTERY WARNING LIGHTS WERE ILLUMINATED. THE ELECTRICAL SYSTEM FAILED AND TRUCK SHUT-OFF. THE CONTACT PULLED THE VEHICLE OVER TO THE SIDE OF THE ROADWAY. THE CONTACT HAD THE VEHICLE TOWED TO STONE'S CHRYSLER DODGE JEEP RAM (615 S YELLOWSTONE HWY, REXBURG, ID 83440 208-497-5121). THE CONTACT WAS INFORMED THAT THE PART OF THE MOTOR GENERATOR UNIT TO FIX THE VEHICLE WAS ON BACKORDER AND THERE WAS NO ETA ON WHEN THE VEHICLE WOULD BE REPAIRED. THE MANUFACTURER WAS REVIEWING THE CASE. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS 850.
Additional Notes:
TL* THE CONTACT OWNS A 2020 RAM 1500. THE CONTACT STATED THAT WHILE DRIVING, SHE SAW INDICATOR LIGHTS ON THE INSTRUMENT PANEL WHICH STATED THAT THE AUTO STOP AND START TORQUE SYSTEMS WERE UNAVAILABLE. THE ENGINE AND BATTERY WARNING LIGHTS WERE ILLUMINATED. THE ELECTRICAL SYSTEM FAILED AND TRUCK SHUT-OFF. THE CONTACT PULLED THE VEHICLE OVER TO THE SIDE OF THE ROADWAY. THE CONTACT HAD THE VEHICLE TOWED TO STONE'S CHRYSLER DODGE JEEP RAM (615 S YELLOWSTONE HWY, REXBURG, ID 83440 208-497-5121). THE CONTACT WAS INFORMED THAT THE PART OF THE MOTOR GENERATOR UNIT TO FIX THE VEHICLE WAS ON BACKORDER AND THERE WAS NO ETA ON WHEN THE VEHICLE WOULD BE REPAIRED. THE MANUFACTURER WAS REVIEWING THE CASE. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS 850.
Mfg Campaign: 11348433
Recall Date: Aug 10, 2020
Chrysler (fca Us, Llc)
Defect Description:
ENGINE
Potential Consequences:
TL* THE CONTACT OWNS A 2020 RAM 1500. THE CONTACT STATED THAT WHILE DRIVING, SHE SAW INDICATOR LIGHTS ON THE INSTRUMENT PANEL WHICH STATED THAT THE AUTO STOP AND START TORQUE SYSTEMS WERE UNAVAILABLE. THE ENGINE AND BATTERY WARNING LIGHTS WERE ILLUMINATED. THE ELECTRICAL SYSTEM FAILED AND TRUCK SHUT-OFF. THE CONTACT PULLED THE VEHICLE OVER TO THE SIDE OF THE ROADWAY. THE CONTACT HAD THE VEHICLE TOWED TO STONE'S CHRYSLER DODGE JEEP RAM (615 S YELLOWSTONE HWY, REXBURG, ID 83440 208-497-5121). THE CONTACT WAS INFORMED THAT THE PART OF THE MOTOR GENERATOR UNIT TO FIX THE VEHICLE WAS ON BACKORDER AND THERE WAS NO ETA ON WHEN THE VEHICLE WOULD BE REPAIRED. THE MANUFACTURER WAS REVIEWING THE CASE. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS 850.
Corrective Action:
TL* THE CONTACT OWNS A 2020 RAM 1500. THE CONTACT STATED THAT WHILE DRIVING, SHE SAW INDICATOR LIGHTS ON THE INSTRUMENT PANEL WHICH STATED THAT THE AUTO STOP AND START TORQUE SYSTEMS WERE UNAVAILABLE. THE ENGINE AND BATTERY WARNING LIGHTS WERE ILLUMINATED. THE ELECTRICAL SYSTEM FAILED AND TRUCK SHUT-OFF. THE CONTACT PULLED THE VEHICLE OVER TO THE SIDE OF THE ROADWAY. THE CONTACT HAD THE VEHICLE TOWED TO STONE'S CHRYSLER DODGE JEEP RAM (615 S YELLOWSTONE HWY, REXBURG, ID 83440 208-497-5121). THE CONTACT WAS INFORMED THAT THE PART OF THE MOTOR GENERATOR UNIT TO FIX THE VEHICLE WAS ON BACKORDER AND THERE WAS NO ETA ON WHEN THE VEHICLE WOULD BE REPAIRED. THE MANUFACTURER WAS REVIEWING THE CASE. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS 850.
Additional Notes:
TL* THE CONTACT OWNS A 2020 RAM 1500. THE CONTACT STATED THAT WHILE DRIVING, SHE SAW INDICATOR LIGHTS ON THE INSTRUMENT PANEL WHICH STATED THAT THE AUTO STOP AND START TORQUE SYSTEMS WERE UNAVAILABLE. THE ENGINE AND BATTERY WARNING LIGHTS WERE ILLUMINATED. THE ELECTRICAL SYSTEM FAILED AND TRUCK SHUT-OFF. THE CONTACT PULLED THE VEHICLE OVER TO THE SIDE OF THE ROADWAY. THE CONTACT HAD THE VEHICLE TOWED TO STONE'S CHRYSLER DODGE JEEP RAM (615 S YELLOWSTONE HWY, REXBURG, ID 83440 208-497-5121). THE CONTACT WAS INFORMED THAT THE PART OF THE MOTOR GENERATOR UNIT TO FIX THE VEHICLE WAS ON BACKORDER AND THERE WAS NO ETA ON WHEN THE VEHICLE WOULD BE REPAIRED. THE MANUFACTURER WAS REVIEWING THE CASE. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS 850.
Mfg Campaign: 11348433
Recall Date: Aug 10, 2020
Chrysler (fca Us, Llc)
Defect Description:
UNKNOWN OR OTHER
Potential Consequences:
I DROVE THE VEHICLE AND THE TAILGATE WAS NOT PROPERLY LATCHED. THE VEHICLE IS EQUIPPED WITH A TAILGATE AJAR WARNING LIGHT, BUT IT IS DISABLED BY THE MANUFACTURER. THE TAILGATE POPPED OPEN WHILE DRIVING AND ITEMS FELL FROM MY TRUCK BED ONTO THE ROAD CREATING A SIGNIFICANT SAFETY HAZARD FOR OTHER DRIVERS. BECAUSE THERE WARNING LIGHT IS PURPOSELY DISABLED, I WAS UNAWARE OF THE HAZARD UNTIL I STOPPED THE TRUCK AT MY DESTINATION. WHEN CONTACTING THE MANUFACTURER, I WAS TOLD THEY WOULD NOT FIX THE WARNING LIGHT. THIS FEATURE IS LISTED ON MY EQUIPMENT LIST FOR THE VEHICLE WHEN PURCHASED BUT PURPOSELY DISABLED BY RAM. IT CREATES A SIGNIFICANT HAZARD FOR DRIVERS BECAUSE UNKNOWING TO THE DRIVER OF THE TRUCK, THE TAILGATE CAN POP OPEN ALLOWING ITEMS TO FALL ON THE ROAD. WHATS WORSE, IS THAT THE MANUFACTURER EXPLAINED TO ME THAT THEY DISABLED THE WARNING BECAUSE THEY ALSO HAVE AN ISSUE WHERE THE WARNING LIGHT WOULD COME ON BECAUSE THE TAILGATE SHOWS AS UNLATCHED, EVEN THOUGH IT IS LATCHED CORRECTLY. I FIND IT DISTURBING THAT THE MANUFACTURER WOULD DISABLE A SAFETY FEATURE FOR CONVENIENCE.
Corrective Action:
I DROVE THE VEHICLE AND THE TAILGATE WAS NOT PROPERLY LATCHED. THE VEHICLE IS EQUIPPED WITH A TAILGATE AJAR WARNING LIGHT, BUT IT IS DISABLED BY THE MANUFACTURER. THE TAILGATE POPPED OPEN WHILE DRIVING AND ITEMS FELL FROM MY TRUCK BED ONTO THE ROAD CREATING A SIGNIFICANT SAFETY HAZARD FOR OTHER DRIVERS. BECAUSE THERE WARNING LIGHT IS PURPOSELY DISABLED, I WAS UNAWARE OF THE HAZARD UNTIL I STOPPED THE TRUCK AT MY DESTINATION. WHEN CONTACTING THE MANUFACTURER, I WAS TOLD THEY WOULD NOT FIX THE WARNING LIGHT. THIS FEATURE IS LISTED ON MY EQUIPMENT LIST FOR THE VEHICLE WHEN PURCHASED BUT PURPOSELY DISABLED BY RAM. IT CREATES A SIGNIFICANT HAZARD FOR DRIVERS BECAUSE UNKNOWING TO THE DRIVER OF THE TRUCK, THE TAILGATE CAN POP OPEN ALLOWING ITEMS TO FALL ON THE ROAD. WHATS WORSE, IS THAT THE MANUFACTURER EXPLAINED TO ME THAT THEY DISABLED THE WARNING BECAUSE THEY ALSO HAVE AN ISSUE WHERE THE WARNING LIGHT WOULD COME ON BECAUSE THE TAILGATE SHOWS AS UNLATCHED, EVEN THOUGH IT IS LATCHED CORRECTLY. I FIND IT DISTURBING THAT THE MANUFACTURER WOULD DISABLE A SAFETY FEATURE FOR CONVENIENCE.
Additional Notes:
I DROVE THE VEHICLE AND THE TAILGATE WAS NOT PROPERLY LATCHED. THE VEHICLE IS EQUIPPED WITH A TAILGATE AJAR WARNING LIGHT, BUT IT IS DISABLED BY THE MANUFACTURER. THE TAILGATE POPPED OPEN WHILE DRIVING AND ITEMS FELL FROM MY TRUCK BED ONTO THE ROAD CREATING A SIGNIFICANT SAFETY HAZARD FOR OTHER DRIVERS. BECAUSE THERE WARNING LIGHT IS PURPOSELY DISABLED, I WAS UNAWARE OF THE HAZARD UNTIL I STOPPED THE TRUCK AT MY DESTINATION. WHEN CONTACTING THE MANUFACTURER, I WAS TOLD THEY WOULD NOT FIX THE WARNING LIGHT. THIS FEATURE IS LISTED ON MY EQUIPMENT LIST FOR THE VEHICLE WHEN PURCHASED BUT PURPOSELY DISABLED BY RAM. IT CREATES A SIGNIFICANT HAZARD FOR DRIVERS BECAUSE UNKNOWING TO THE DRIVER OF THE TRUCK, THE TAILGATE CAN POP OPEN ALLOWING ITEMS TO FALL ON THE ROAD. WHATS WORSE, IS THAT THE MANUFACTURER EXPLAINED TO ME THAT THEY DISABLED THE WARNING BECAUSE THEY ALSO HAVE AN ISSUE WHERE THE WARNING LIGHT WOULD COME ON BECAUSE THE TAILGATE SHOWS AS UNLATCHED, EVEN THOUGH IT IS LATCHED CORRECTLY. I FIND IT DISTURBING THAT THE MANUFACTURER WOULD DISABLE A SAFETY FEATURE FOR CONVENIENCE.
Mfg Campaign: 11343745
Recall Date: Aug 6, 2020
Chrysler (fca Us, Llc)
Defect Description:
ENGINE
Potential Consequences:
ON SUNDAY, JULY 19, 2020, PARKED AND TURNED ON THE AC. START SMELLING SOMETHING BURNING AND WHITE SMOKE STARTED TO COME OUT OF FRONT AND CAB VENTS. IMMEDIATELY TURNED OFF AND LET TRUCK SIT FOR 30 MINUTES AND DROVE ABOUT TEN MILES AND THE WHITE SMOKE AND SMELL RETURNED. PULLED OVER ON THE FREEWAY TO CHECK UNDER THE HOOD FOR SMOKE. NO SMOKE WAS COMING FROM THE ENGINE COMPARTMENT. SO, WE CALLED DEALERSHIP TO SEE IF THIS WAS NORMAL FOR AN ECODIESEL TRUCK. THE SMELL AND SMOKE GAVE PASSENGERS INSIDE THE VEHICLE HEADACHES. WE WERE MADE AWARE THAT THIS WASN'T NORMAL AND NEEDED TO BRING THE TRUCK IN. THE SMOKED CONTINUED TO TRAVEL THROUGHOUT THE TRUCK VENTS EVEN AFTER IT WAS PARKED AT THE RESIDENT. JULY 20,2020 CONTACTED ROADSIDE SERVICES AND HAD THE TRUCK TOWED TO THE DEALERSHIP. THE DEALERSHIP DIAGNOSTIC WAS THE HEATER CORE CAUSED THESE PROBLEMS. PASSENGERS EXPERIENCED HEADACHE FROM THE SMOKE AND BURNING SMELL. THIS IS A SAFETY HAZARD ESPECIALLY FOR SOMEONE THAT IS UNABLE TO SMELL, ESPECIALLY IF ALL THE WINDOWS ARE UP. THE TRUCK HAS LESS THAN 3,500 MILES. THIS WAS A BRAND NEW 2020 VEHICLE AND IS STILL AT THE DEALERSHIP BEING REPAIRED.
Corrective Action:
ON SUNDAY, JULY 19, 2020, PARKED AND TURNED ON THE AC. START SMELLING SOMETHING BURNING AND WHITE SMOKE STARTED TO COME OUT OF FRONT AND CAB VENTS. IMMEDIATELY TURNED OFF AND LET TRUCK SIT FOR 30 MINUTES AND DROVE ABOUT TEN MILES AND THE WHITE SMOKE AND SMELL RETURNED. PULLED OVER ON THE FREEWAY TO CHECK UNDER THE HOOD FOR SMOKE. NO SMOKE WAS COMING FROM THE ENGINE COMPARTMENT. SO, WE CALLED DEALERSHIP TO SEE IF THIS WAS NORMAL FOR AN ECODIESEL TRUCK. THE SMELL AND SMOKE GAVE PASSENGERS INSIDE THE VEHICLE HEADACHES. WE WERE MADE AWARE THAT THIS WASN'T NORMAL AND NEEDED TO BRING THE TRUCK IN. THE SMOKED CONTINUED TO TRAVEL THROUGHOUT THE TRUCK VENTS EVEN AFTER IT WAS PARKED AT THE RESIDENT. JULY 20,2020 CONTACTED ROADSIDE SERVICES AND HAD THE TRUCK TOWED TO THE DEALERSHIP. THE DEALERSHIP DIAGNOSTIC WAS THE HEATER CORE CAUSED THESE PROBLEMS. PASSENGERS EXPERIENCED HEADACHE FROM THE SMOKE AND BURNING SMELL. THIS IS A SAFETY HAZARD ESPECIALLY FOR SOMEONE THAT IS UNABLE TO SMELL, ESPECIALLY IF ALL THE WINDOWS ARE UP. THE TRUCK HAS LESS THAN 3,500 MILES. THIS WAS A BRAND NEW 2020 VEHICLE AND IS STILL AT THE DEALERSHIP BEING REPAIRED.
Additional Notes:
ON SUNDAY, JULY 19, 2020, PARKED AND TURNED ON THE AC. START SMELLING SOMETHING BURNING AND WHITE SMOKE STARTED TO COME OUT OF FRONT AND CAB VENTS. IMMEDIATELY TURNED OFF AND LET TRUCK SIT FOR 30 MINUTES AND DROVE ABOUT TEN MILES AND THE WHITE SMOKE AND SMELL RETURNED. PULLED OVER ON THE FREEWAY TO CHECK UNDER THE HOOD FOR SMOKE. NO SMOKE WAS COMING FROM THE ENGINE COMPARTMENT. SO, WE CALLED DEALERSHIP TO SEE IF THIS WAS NORMAL FOR AN ECODIESEL TRUCK. THE SMELL AND SMOKE GAVE PASSENGERS INSIDE THE VEHICLE HEADACHES. WE WERE MADE AWARE THAT THIS WASN'T NORMAL AND NEEDED TO BRING THE TRUCK IN. THE SMOKED CONTINUED TO TRAVEL THROUGHOUT THE TRUCK VENTS EVEN AFTER IT WAS PARKED AT THE RESIDENT. JULY 20,2020 CONTACTED ROADSIDE SERVICES AND HAD THE TRUCK TOWED TO THE DEALERSHIP. THE DEALERSHIP DIAGNOSTIC WAS THE HEATER CORE CAUSED THESE PROBLEMS. PASSENGERS EXPERIENCED HEADACHE FROM THE SMOKE AND BURNING SMELL. THIS IS A SAFETY HAZARD ESPECIALLY FOR SOMEONE THAT IS UNABLE TO SMELL, ESPECIALLY IF ALL THE WINDOWS ARE UP. THE TRUCK HAS LESS THAN 3,500 MILES. THIS WAS A BRAND NEW 2020 VEHICLE AND IS STILL AT THE DEALERSHIP BEING REPAIRED.
Mfg Campaign: 11343438
Recall Date: Aug 5, 2020
Chrysler (fca Us, Llc)
Defect Description:
UNKNOWN OR OTHER
Potential Consequences:
ON SUNDAY, JULY 19, 2020, PARKED AND TURNED ON THE AC. START SMELLING SOMETHING BURNING AND WHITE SMOKE STARTED TO COME OUT OF FRONT AND CAB VENTS. IMMEDIATELY TURNED OFF AND LET TRUCK SIT FOR 30 MINUTES AND DROVE ABOUT TEN MILES AND THE WHITE SMOKE AND SMELL RETURNED. PULLED OVER ON THE FREEWAY TO CHECK UNDER THE HOOD FOR SMOKE. NO SMOKE WAS COMING FROM THE ENGINE COMPARTMENT. SO, WE CALLED DEALERSHIP TO SEE IF THIS WAS NORMAL FOR AN ECODIESEL TRUCK. THE SMELL AND SMOKE GAVE PASSENGERS INSIDE THE VEHICLE HEADACHES. WE WERE MADE AWARE THAT THIS WASN'T NORMAL AND NEEDED TO BRING THE TRUCK IN. THE SMOKED CONTINUED TO TRAVEL THROUGHOUT THE TRUCK VENTS EVEN AFTER IT WAS PARKED AT THE RESIDENT. JULY 20,2020 CONTACTED ROADSIDE SERVICES AND HAD THE TRUCK TOWED TO THE DEALERSHIP. THE DEALERSHIP DIAGNOSTIC WAS THE HEATER CORE CAUSED THESE PROBLEMS. PASSENGERS EXPERIENCED HEADACHE FROM THE SMOKE AND BURNING SMELL. THIS IS A SAFETY HAZARD ESPECIALLY FOR SOMEONE THAT IS UNABLE TO SMELL, ESPECIALLY IF ALL THE WINDOWS ARE UP. THE TRUCK HAS LESS THAN 3,500 MILES. THIS WAS A BRAND NEW 2020 VEHICLE AND IS STILL AT THE DEALERSHIP BEING REPAIRED.
Corrective Action:
ON SUNDAY, JULY 19, 2020, PARKED AND TURNED ON THE AC. START SMELLING SOMETHING BURNING AND WHITE SMOKE STARTED TO COME OUT OF FRONT AND CAB VENTS. IMMEDIATELY TURNED OFF AND LET TRUCK SIT FOR 30 MINUTES AND DROVE ABOUT TEN MILES AND THE WHITE SMOKE AND SMELL RETURNED. PULLED OVER ON THE FREEWAY TO CHECK UNDER THE HOOD FOR SMOKE. NO SMOKE WAS COMING FROM THE ENGINE COMPARTMENT. SO, WE CALLED DEALERSHIP TO SEE IF THIS WAS NORMAL FOR AN ECODIESEL TRUCK. THE SMELL AND SMOKE GAVE PASSENGERS INSIDE THE VEHICLE HEADACHES. WE WERE MADE AWARE THAT THIS WASN'T NORMAL AND NEEDED TO BRING THE TRUCK IN. THE SMOKED CONTINUED TO TRAVEL THROUGHOUT THE TRUCK VENTS EVEN AFTER IT WAS PARKED AT THE RESIDENT. JULY 20,2020 CONTACTED ROADSIDE SERVICES AND HAD THE TRUCK TOWED TO THE DEALERSHIP. THE DEALERSHIP DIAGNOSTIC WAS THE HEATER CORE CAUSED THESE PROBLEMS. PASSENGERS EXPERIENCED HEADACHE FROM THE SMOKE AND BURNING SMELL. THIS IS A SAFETY HAZARD ESPECIALLY FOR SOMEONE THAT IS UNABLE TO SMELL, ESPECIALLY IF ALL THE WINDOWS ARE UP. THE TRUCK HAS LESS THAN 3,500 MILES. THIS WAS A BRAND NEW 2020 VEHICLE AND IS STILL AT THE DEALERSHIP BEING REPAIRED.
Additional Notes:
ON SUNDAY, JULY 19, 2020, PARKED AND TURNED ON THE AC. START SMELLING SOMETHING BURNING AND WHITE SMOKE STARTED TO COME OUT OF FRONT AND CAB VENTS. IMMEDIATELY TURNED OFF AND LET TRUCK SIT FOR 30 MINUTES AND DROVE ABOUT TEN MILES AND THE WHITE SMOKE AND SMELL RETURNED. PULLED OVER ON THE FREEWAY TO CHECK UNDER THE HOOD FOR SMOKE. NO SMOKE WAS COMING FROM THE ENGINE COMPARTMENT. SO, WE CALLED DEALERSHIP TO SEE IF THIS WAS NORMAL FOR AN ECODIESEL TRUCK. THE SMELL AND SMOKE GAVE PASSENGERS INSIDE THE VEHICLE HEADACHES. WE WERE MADE AWARE THAT THIS WASN'T NORMAL AND NEEDED TO BRING THE TRUCK IN. THE SMOKED CONTINUED TO TRAVEL THROUGHOUT THE TRUCK VENTS EVEN AFTER IT WAS PARKED AT THE RESIDENT. JULY 20,2020 CONTACTED ROADSIDE SERVICES AND HAD THE TRUCK TOWED TO THE DEALERSHIP. THE DEALERSHIP DIAGNOSTIC WAS THE HEATER CORE CAUSED THESE PROBLEMS. PASSENGERS EXPERIENCED HEADACHE FROM THE SMOKE AND BURNING SMELL. THIS IS A SAFETY HAZARD ESPECIALLY FOR SOMEONE THAT IS UNABLE TO SMELL, ESPECIALLY IF ALL THE WINDOWS ARE UP. THE TRUCK HAS LESS THAN 3,500 MILES. THIS WAS A BRAND NEW 2020 VEHICLE AND IS STILL AT THE DEALERSHIP BEING REPAIRED.
Mfg Campaign: 11343438
Recall Date: Aug 5, 2020
Chrysler (fca Us, Llc)
Defect Description:
EXTERIOR LIGHTING
Potential Consequences:
THE DASH LIGHTING AT NIGHT, WHEN HEADLIGHTS COME ON CAUSING A REDUCED BRIGHTNESS TO THE DASH LIGHTS, THE REDUCED BRIGHTNESS MODE IS TOO DIM AT IT'S HIGHEST SETTING FOR NIGHT TIME MODE. WHILE IT IS POSSIBLE TO MOVE THE BRIGHTNESS DIAL TO DAYTIME MODE, BY MOVING THE DIAL PAST THE NIGHT TIME MODE, THAT IS TOO BRIGHT MAKING VIEWING FOWARD DIFFICULT. I FEEL THIS CREATES A HAZZARD FOR NIGHT TIME DRIVING IN THIS VEHCILE.
Corrective Action:
THE DASH LIGHTING AT NIGHT, WHEN HEADLIGHTS COME ON CAUSING A REDUCED BRIGHTNESS TO THE DASH LIGHTS, THE REDUCED BRIGHTNESS MODE IS TOO DIM AT IT'S HIGHEST SETTING FOR NIGHT TIME MODE. WHILE IT IS POSSIBLE TO MOVE THE BRIGHTNESS DIAL TO DAYTIME MODE, BY MOVING THE DIAL PAST THE NIGHT TIME MODE, THAT IS TOO BRIGHT MAKING VIEWING FOWARD DIFFICULT. I FEEL THIS CREATES A HAZZARD FOR NIGHT TIME DRIVING IN THIS VEHCILE.
Additional Notes:
THE DASH LIGHTING AT NIGHT, WHEN HEADLIGHTS COME ON CAUSING A REDUCED BRIGHTNESS TO THE DASH LIGHTS, THE REDUCED BRIGHTNESS MODE IS TOO DIM AT IT'S HIGHEST SETTING FOR NIGHT TIME MODE. WHILE IT IS POSSIBLE TO MOVE THE BRIGHTNESS DIAL TO DAYTIME MODE, BY MOVING THE DIAL PAST THE NIGHT TIME MODE, THAT IS TOO BRIGHT MAKING VIEWING FOWARD DIFFICULT. I FEEL THIS CREATES A HAZZARD FOR NIGHT TIME DRIVING IN THIS VEHCILE.
Mfg Campaign: 11342781
Recall Date: Aug 2, 2020
Chrysler (fca Us, Llc)
Defect Description:
AIR BAGS
Potential Consequences:
ACCIDENT HAPPEN 5/20/20. WAS APPROACHING A STOPPED VEHICLE WHEN THE BRAKES FAILED. KEPT TRYING TO APPLY BRAKES AND NOTHING HAPPEN. IMPACT AT APPROX 35 MPH. AFTER IMPACT THE TRUCK STARTED TO ROLL BACKWARDS AND HAD TO PUT IN PARK TO STOP THE TRUCK. TOW TRUCK DRIVE ALSO HAD ISSUES LOADING ON THE ROLL BACK, BRAKES WOULD NOT WORK. WE TOWED TO OUR BODY SHOP FOR REPAIRS. THEN WAS TAKEN TO FAULKNER DEALERSHIP FOR EDR TESTING. NOTHING MECHANICAL WAS EVER DONE WITH THE TRUCK AFTER THE BODY WORK WAS DONE. BOSCH RELEASED THE TRUCK TO THE DEALERSHIP. TRUCK HAS 513 MILES AND LITTLE OVER 200 OF THE MILES ARE WHAT WE DROVE IT. PURCHASED WITH MILES ON IT. FIAT / CHRYSLER DO NOT SEE AN ISSUE WITH THE TRUCK VIA THE REPORT. I HAVE SENT THE REPORT TO A SEPARATE PARTY THAT IS NOT HIRED BY FIAT AND THEY INDICATE TO RESEARCH PAGE 42 OF THE REPORT ON THE MASTER CYLINDER BRAKING SYSTEM. WE DO NOT SEE ANY INDICATION ON ANY CODES THAT WERE RECOVERED PERFORMED BY BOSCH. WE KNOW IN FACT THAT THERE WERE MULTIPLE BRAKE CODES AND FEEL THAT THE INFORMATION IN STILL IN THE "BLACK BOX". AIRBAGS NEVER DEPLOYED AT IMPACT OF 35 MPH FRONTAL IMPACT.*DT*DT*JB*JB
Corrective Action:
ACCIDENT HAPPEN 5/20/20. WAS APPROACHING A STOPPED VEHICLE WHEN THE BRAKES FAILED. KEPT TRYING TO APPLY BRAKES AND NOTHING HAPPEN. IMPACT AT APPROX 35 MPH. AFTER IMPACT THE TRUCK STARTED TO ROLL BACKWARDS AND HAD TO PUT IN PARK TO STOP THE TRUCK. TOW TRUCK DRIVE ALSO HAD ISSUES LOADING ON THE ROLL BACK, BRAKES WOULD NOT WORK. WE TOWED TO OUR BODY SHOP FOR REPAIRS. THEN WAS TAKEN TO FAULKNER DEALERSHIP FOR EDR TESTING. NOTHING MECHANICAL WAS EVER DONE WITH THE TRUCK AFTER THE BODY WORK WAS DONE. BOSCH RELEASED THE TRUCK TO THE DEALERSHIP. TRUCK HAS 513 MILES AND LITTLE OVER 200 OF THE MILES ARE WHAT WE DROVE IT. PURCHASED WITH MILES ON IT. FIAT / CHRYSLER DO NOT SEE AN ISSUE WITH THE TRUCK VIA THE REPORT. I HAVE SENT THE REPORT TO A SEPARATE PARTY THAT IS NOT HIRED BY FIAT AND THEY INDICATE TO RESEARCH PAGE 42 OF THE REPORT ON THE MASTER CYLINDER BRAKING SYSTEM. WE DO NOT SEE ANY INDICATION ON ANY CODES THAT WERE RECOVERED PERFORMED BY BOSCH. WE KNOW IN FACT THAT THERE WERE MULTIPLE BRAKE CODES AND FEEL THAT THE INFORMATION IN STILL IN THE "BLACK BOX". AIRBAGS NEVER DEPLOYED AT IMPACT OF 35 MPH FRONTAL IMPACT.*DT*DT*JB*JB
Additional Notes:
ACCIDENT HAPPEN 5/20/20. WAS APPROACHING A STOPPED VEHICLE WHEN THE BRAKES FAILED. KEPT TRYING TO APPLY BRAKES AND NOTHING HAPPEN. IMPACT AT APPROX 35 MPH. AFTER IMPACT THE TRUCK STARTED TO ROLL BACKWARDS AND HAD TO PUT IN PARK TO STOP THE TRUCK. TOW TRUCK DRIVE ALSO HAD ISSUES LOADING ON THE ROLL BACK, BRAKES WOULD NOT WORK. WE TOWED TO OUR BODY SHOP FOR REPAIRS. THEN WAS TAKEN TO FAULKNER DEALERSHIP FOR EDR TESTING. NOTHING MECHANICAL WAS EVER DONE WITH THE TRUCK AFTER THE BODY WORK WAS DONE. BOSCH RELEASED THE TRUCK TO THE DEALERSHIP. TRUCK HAS 513 MILES AND LITTLE OVER 200 OF THE MILES ARE WHAT WE DROVE IT. PURCHASED WITH MILES ON IT. FIAT / CHRYSLER DO NOT SEE AN ISSUE WITH THE TRUCK VIA THE REPORT. I HAVE SENT THE REPORT TO A SEPARATE PARTY THAT IS NOT HIRED BY FIAT AND THEY INDICATE TO RESEARCH PAGE 42 OF THE REPORT ON THE MASTER CYLINDER BRAKING SYSTEM. WE DO NOT SEE ANY INDICATION ON ANY CODES THAT WERE RECOVERED PERFORMED BY BOSCH. WE KNOW IN FACT THAT THERE WERE MULTIPLE BRAKE CODES AND FEEL THAT THE INFORMATION IN STILL IN THE "BLACK BOX". AIRBAGS NEVER DEPLOYED AT IMPACT OF 35 MPH FRONTAL IMPACT.*DT*DT*JB*JB
Mfg Campaign: 11341615
Recall Date: Jul 27, 2020
Chrysler (fca Us, Llc)
Defect Description:
SERVICE BRAKES
Potential Consequences:
ACCIDENT HAPPEN 5/20/20. WAS APPROACHING A STOPPED VEHICLE WHEN THE BRAKES FAILED. KEPT TRYING TO APPLY BRAKES AND NOTHING HAPPEN. IMPACT AT APPROX 35 MPH. AFTER IMPACT THE TRUCK STARTED TO ROLL BACKWARDS AND HAD TO PUT IN PARK TO STOP THE TRUCK. TOW TRUCK DRIVE ALSO HAD ISSUES LOADING ON THE ROLL BACK, BRAKES WOULD NOT WORK. WE TOWED TO OUR BODY SHOP FOR REPAIRS. THEN WAS TAKEN TO FAULKNER DEALERSHIP FOR EDR TESTING. NOTHING MECHANICAL WAS EVER DONE WITH THE TRUCK AFTER THE BODY WORK WAS DONE. BOSCH RELEASED THE TRUCK TO THE DEALERSHIP. TRUCK HAS 513 MILES AND LITTLE OVER 200 OF THE MILES ARE WHAT WE DROVE IT. PURCHASED WITH MILES ON IT. FIAT / CHRYSLER DO NOT SEE AN ISSUE WITH THE TRUCK VIA THE REPORT. I HAVE SENT THE REPORT TO A SEPARATE PARTY THAT IS NOT HIRED BY FIAT AND THEY INDICATE TO RESEARCH PAGE 42 OF THE REPORT ON THE MASTER CYLINDER BRAKING SYSTEM. WE DO NOT SEE ANY INDICATION ON ANY CODES THAT WERE RECOVERED PERFORMED BY BOSCH. WE KNOW IN FACT THAT THERE WERE MULTIPLE BRAKE CODES AND FEEL THAT THE INFORMATION IN STILL IN THE "BLACK BOX". AIRBAGS NEVER DEPLOYED AT IMPACT OF 35 MPH FRONTAL IMPACT.*DT*DT*JB*JB
Corrective Action:
ACCIDENT HAPPEN 5/20/20. WAS APPROACHING A STOPPED VEHICLE WHEN THE BRAKES FAILED. KEPT TRYING TO APPLY BRAKES AND NOTHING HAPPEN. IMPACT AT APPROX 35 MPH. AFTER IMPACT THE TRUCK STARTED TO ROLL BACKWARDS AND HAD TO PUT IN PARK TO STOP THE TRUCK. TOW TRUCK DRIVE ALSO HAD ISSUES LOADING ON THE ROLL BACK, BRAKES WOULD NOT WORK. WE TOWED TO OUR BODY SHOP FOR REPAIRS. THEN WAS TAKEN TO FAULKNER DEALERSHIP FOR EDR TESTING. NOTHING MECHANICAL WAS EVER DONE WITH THE TRUCK AFTER THE BODY WORK WAS DONE. BOSCH RELEASED THE TRUCK TO THE DEALERSHIP. TRUCK HAS 513 MILES AND LITTLE OVER 200 OF THE MILES ARE WHAT WE DROVE IT. PURCHASED WITH MILES ON IT. FIAT / CHRYSLER DO NOT SEE AN ISSUE WITH THE TRUCK VIA THE REPORT. I HAVE SENT THE REPORT TO A SEPARATE PARTY THAT IS NOT HIRED BY FIAT AND THEY INDICATE TO RESEARCH PAGE 42 OF THE REPORT ON THE MASTER CYLINDER BRAKING SYSTEM. WE DO NOT SEE ANY INDICATION ON ANY CODES THAT WERE RECOVERED PERFORMED BY BOSCH. WE KNOW IN FACT THAT THERE WERE MULTIPLE BRAKE CODES AND FEEL THAT THE INFORMATION IN STILL IN THE "BLACK BOX". AIRBAGS NEVER DEPLOYED AT IMPACT OF 35 MPH FRONTAL IMPACT.*DT*DT*JB*JB
Additional Notes:
ACCIDENT HAPPEN 5/20/20. WAS APPROACHING A STOPPED VEHICLE WHEN THE BRAKES FAILED. KEPT TRYING TO APPLY BRAKES AND NOTHING HAPPEN. IMPACT AT APPROX 35 MPH. AFTER IMPACT THE TRUCK STARTED TO ROLL BACKWARDS AND HAD TO PUT IN PARK TO STOP THE TRUCK. TOW TRUCK DRIVE ALSO HAD ISSUES LOADING ON THE ROLL BACK, BRAKES WOULD NOT WORK. WE TOWED TO OUR BODY SHOP FOR REPAIRS. THEN WAS TAKEN TO FAULKNER DEALERSHIP FOR EDR TESTING. NOTHING MECHANICAL WAS EVER DONE WITH THE TRUCK AFTER THE BODY WORK WAS DONE. BOSCH RELEASED THE TRUCK TO THE DEALERSHIP. TRUCK HAS 513 MILES AND LITTLE OVER 200 OF THE MILES ARE WHAT WE DROVE IT. PURCHASED WITH MILES ON IT. FIAT / CHRYSLER DO NOT SEE AN ISSUE WITH THE TRUCK VIA THE REPORT. I HAVE SENT THE REPORT TO A SEPARATE PARTY THAT IS NOT HIRED BY FIAT AND THEY INDICATE TO RESEARCH PAGE 42 OF THE REPORT ON THE MASTER CYLINDER BRAKING SYSTEM. WE DO NOT SEE ANY INDICATION ON ANY CODES THAT WERE RECOVERED PERFORMED BY BOSCH. WE KNOW IN FACT THAT THERE WERE MULTIPLE BRAKE CODES AND FEEL THAT THE INFORMATION IN STILL IN THE "BLACK BOX". AIRBAGS NEVER DEPLOYED AT IMPACT OF 35 MPH FRONTAL IMPACT.*DT*DT*JB*JB
Mfg Campaign: 11341615
Recall Date: Jul 27, 2020
Chrysler (fca Us, Llc)
Defect Description:
STEERING
Potential Consequences:
I HAVE OWNED A 2020, RAM 1500 LIMITED EDITION SINCE MARCH 2020. WHEN DRIVING THE STEERING STICKS IN THE 11:00 POSITION. IF I RELEASE HAND OFF WHEEL AND STEERING REMAINS IN POSITION. I HAVE TO PULL THE WHEEL BACK TO 12:00 POSITION. THIS PROBLEM STARTED OCCURRING ABOUT 2 MONTHS AGO AND HAS PROGRESSIVELY BEEN GETTING WORSE. I TRAVEL 1500 TO 2000 MILES A MONTH AND AFRAID I MAY OVER CORRECT ESPECIALLY IN HEAVY TRAFFIC. SPOKE WITH DEALERSHIP AND THEY SAID THIS WAS THE 1ST THEY HAVE HEARD OF THIS ISSUE. HAVE NOT FOUND A SOLUTION TO THE PROBLEM. I WILL BE TAKING THE TRUCK BACK TO DEALERSHIP SAT JULY 25, 2020.
Corrective Action:
I HAVE OWNED A 2020, RAM 1500 LIMITED EDITION SINCE MARCH 2020. WHEN DRIVING THE STEERING STICKS IN THE 11:00 POSITION. IF I RELEASE HAND OFF WHEEL AND STEERING REMAINS IN POSITION. I HAVE TO PULL THE WHEEL BACK TO 12:00 POSITION. THIS PROBLEM STARTED OCCURRING ABOUT 2 MONTHS AGO AND HAS PROGRESSIVELY BEEN GETTING WORSE. I TRAVEL 1500 TO 2000 MILES A MONTH AND AFRAID I MAY OVER CORRECT ESPECIALLY IN HEAVY TRAFFIC. SPOKE WITH DEALERSHIP AND THEY SAID THIS WAS THE 1ST THEY HAVE HEARD OF THIS ISSUE. HAVE NOT FOUND A SOLUTION TO THE PROBLEM. I WILL BE TAKING THE TRUCK BACK TO DEALERSHIP SAT JULY 25, 2020.
Additional Notes:
I HAVE OWNED A 2020, RAM 1500 LIMITED EDITION SINCE MARCH 2020. WHEN DRIVING THE STEERING STICKS IN THE 11:00 POSITION. IF I RELEASE HAND OFF WHEEL AND STEERING REMAINS IN POSITION. I HAVE TO PULL THE WHEEL BACK TO 12:00 POSITION. THIS PROBLEM STARTED OCCURRING ABOUT 2 MONTHS AGO AND HAS PROGRESSIVELY BEEN GETTING WORSE. I TRAVEL 1500 TO 2000 MILES A MONTH AND AFRAID I MAY OVER CORRECT ESPECIALLY IN HEAVY TRAFFIC. SPOKE WITH DEALERSHIP AND THEY SAID THIS WAS THE 1ST THEY HAVE HEARD OF THIS ISSUE. HAVE NOT FOUND A SOLUTION TO THE PROBLEM. I WILL BE TAKING THE TRUCK BACK TO DEALERSHIP SAT JULY 25, 2020.
Mfg Campaign: 11341072
Recall Date: Jul 23, 2020
Chrysler (fca Us, Llc)
Defect Description:
ELECTRICAL SYSTEM
Potential Consequences:
THE 2020 RAM 1500 EXPERIENCED WHILE DRIVING A "DATA BUS FAILURE". THIS FAILURE CAUSED THE VEHICLE TO LOOSE POWER STEERING, BRAKES, RAMDOM INSTRUMENTATION DISPLAYS, WIPERS TO COME ON, HEADLIGHTS TO COME ON AND OFF. INTERMITANT LOSS OF TROTTLE CONTROL. HAPPENED 4 SEPARATE TIME. HAD SHOP ON 3 OF THE 4 TIMES INDICATE A BAD BATTERY, ASB MODULES AND PCM MODULE. CURRENTLY THEY ARE TRYING TO IDENTIFY A BAD TRANSMISSION CONTROL MODULE AS THE PROBLEM. TOTAL MILE 530 AND ONLY HAD THE VEHICLE FOR 50 DAYS. HAD TO BE TOWED TWICE TO THE SHOP AND THE OTHER TWO TIME IT HAPPENED WITH IN A MILE OF THE DEALER. IT SPEND ABOUT 20 DAYS IN THE SHOP ALREADY.
Corrective Action:
THE 2020 RAM 1500 EXPERIENCED WHILE DRIVING A "DATA BUS FAILURE". THIS FAILURE CAUSED THE VEHICLE TO LOOSE POWER STEERING, BRAKES, RAMDOM INSTRUMENTATION DISPLAYS, WIPERS TO COME ON, HEADLIGHTS TO COME ON AND OFF. INTERMITANT LOSS OF TROTTLE CONTROL. HAPPENED 4 SEPARATE TIME. HAD SHOP ON 3 OF THE 4 TIMES INDICATE A BAD BATTERY, ASB MODULES AND PCM MODULE. CURRENTLY THEY ARE TRYING TO IDENTIFY A BAD TRANSMISSION CONTROL MODULE AS THE PROBLEM. TOTAL MILE 530 AND ONLY HAD THE VEHICLE FOR 50 DAYS. HAD TO BE TOWED TWICE TO THE SHOP AND THE OTHER TWO TIME IT HAPPENED WITH IN A MILE OF THE DEALER. IT SPEND ABOUT 20 DAYS IN THE SHOP ALREADY.
Additional Notes:
THE 2020 RAM 1500 EXPERIENCED WHILE DRIVING A "DATA BUS FAILURE". THIS FAILURE CAUSED THE VEHICLE TO LOOSE POWER STEERING, BRAKES, RAMDOM INSTRUMENTATION DISPLAYS, WIPERS TO COME ON, HEADLIGHTS TO COME ON AND OFF. INTERMITANT LOSS OF TROTTLE CONTROL. HAPPENED 4 SEPARATE TIME. HAD SHOP ON 3 OF THE 4 TIMES INDICATE A BAD BATTERY, ASB MODULES AND PCM MODULE. CURRENTLY THEY ARE TRYING TO IDENTIFY A BAD TRANSMISSION CONTROL MODULE AS THE PROBLEM. TOTAL MILE 530 AND ONLY HAD THE VEHICLE FOR 50 DAYS. HAD TO BE TOWED TWICE TO THE SHOP AND THE OTHER TWO TIME IT HAPPENED WITH IN A MILE OF THE DEALER. IT SPEND ABOUT 20 DAYS IN THE SHOP ALREADY.
Mfg Campaign: 11340331
Recall Date: Jul 20, 2020
Chrysler (fca Us, Llc)
Defect Description:
AIR BAGS
Potential Consequences:
WAS TRAVELING ABOUT 35 MPH ON A STRAIGHT ROAD, WAS HIT A BY A VEHICLE WHO SPED OUT OF A SIDE ROAD. I WAS HIT ON THE DRIVERS SIDE FRONT FENDER BY THE CAR, THEN I CRASHED HEAD ON INTO THE FUEL TANKS OF A SEMI TRUCK. MY TRUCK HIT THE SEMI SO HARD IT THROUGH MY TRUCK BACKWARDS MORE THAN A TRUCK LENGTH. NO AIR BAGS DEPLOYED.
Corrective Action:
WAS TRAVELING ABOUT 35 MPH ON A STRAIGHT ROAD, WAS HIT A BY A VEHICLE WHO SPED OUT OF A SIDE ROAD. I WAS HIT ON THE DRIVERS SIDE FRONT FENDER BY THE CAR, THEN I CRASHED HEAD ON INTO THE FUEL TANKS OF A SEMI TRUCK. MY TRUCK HIT THE SEMI SO HARD IT THROUGH MY TRUCK BACKWARDS MORE THAN A TRUCK LENGTH. NO AIR BAGS DEPLOYED.
Additional Notes:
WAS TRAVELING ABOUT 35 MPH ON A STRAIGHT ROAD, WAS HIT A BY A VEHICLE WHO SPED OUT OF A SIDE ROAD. I WAS HIT ON THE DRIVERS SIDE FRONT FENDER BY THE CAR, THEN I CRASHED HEAD ON INTO THE FUEL TANKS OF A SEMI TRUCK. MY TRUCK HIT THE SEMI SO HARD IT THROUGH MY TRUCK BACKWARDS MORE THAN A TRUCK LENGTH. NO AIR BAGS DEPLOYED.
Mfg Campaign: 11337818
Recall Date: Jul 7, 2020
Chrysler (fca Us, Llc)
Defect Description:
ENGINE
Potential Consequences:
ON TWO SEPARATE OCCASIONS IN THE PAST WEEK, THE THROTTLE PEDAL IN THIS GEN 3 ECODIESEL ENGINE HAS FAILED TO RESPOND UPON PRESSING IT TO MAKE A TURN AFTER DRIVING THE TRUCK FOR A FEW MINUTES. I WILL DRIVE A FEW MILES, THEN STOP IN A TURNING LANE AWAITING A CHANCE TO COMPLETE THE LEFT HAND TURN ACROSS TRAFFIC, AND WHEN I APPLY PRESSURE TO THE THROTTLE PEDAL NOTHING HAPPENS. IT'S AS IF THE PEDAL HAS BEEN UNPLUGGED. AS I CONTINUE TO HOLD PRESSURE ON THE PEDAL, SEVERAL SECONDS WILL GO BY AND THEN IMMEDIATELY THERE WILL BE A HARSH JERK AND THE TRUCK WILL IMMEDIATELY APPLY POWER. THIS IS A SEPARATE ISSUE FROM THE TERRIBLE LAG IN THROTTLE RESPONSE THAT HAS BEEN PRESENT SINCE THE TRUCK WAS BRAND NEW. THIS LOSS OF ALL PEDAL RESPONSE ONLY BEGAN TO HAPPEN THIS PAST WEEK, WITH APPROXIMATELY 3,800 MILES ON THE ODOMETER. *TR
Corrective Action:
ON TWO SEPARATE OCCASIONS IN THE PAST WEEK, THE THROTTLE PEDAL IN THIS GEN 3 ECODIESEL ENGINE HAS FAILED TO RESPOND UPON PRESSING IT TO MAKE A TURN AFTER DRIVING THE TRUCK FOR A FEW MINUTES. I WILL DRIVE A FEW MILES, THEN STOP IN A TURNING LANE AWAITING A CHANCE TO COMPLETE THE LEFT HAND TURN ACROSS TRAFFIC, AND WHEN I APPLY PRESSURE TO THE THROTTLE PEDAL NOTHING HAPPENS. IT'S AS IF THE PEDAL HAS BEEN UNPLUGGED. AS I CONTINUE TO HOLD PRESSURE ON THE PEDAL, SEVERAL SECONDS WILL GO BY AND THEN IMMEDIATELY THERE WILL BE A HARSH JERK AND THE TRUCK WILL IMMEDIATELY APPLY POWER. THIS IS A SEPARATE ISSUE FROM THE TERRIBLE LAG IN THROTTLE RESPONSE THAT HAS BEEN PRESENT SINCE THE TRUCK WAS BRAND NEW. THIS LOSS OF ALL PEDAL RESPONSE ONLY BEGAN TO HAPPEN THIS PAST WEEK, WITH APPROXIMATELY 3,800 MILES ON THE ODOMETER. *TR
Additional Notes:
ON TWO SEPARATE OCCASIONS IN THE PAST WEEK, THE THROTTLE PEDAL IN THIS GEN 3 ECODIESEL ENGINE HAS FAILED TO RESPOND UPON PRESSING IT TO MAKE A TURN AFTER DRIVING THE TRUCK FOR A FEW MINUTES. I WILL DRIVE A FEW MILES, THEN STOP IN A TURNING LANE AWAITING A CHANCE TO COMPLETE THE LEFT HAND TURN ACROSS TRAFFIC, AND WHEN I APPLY PRESSURE TO THE THROTTLE PEDAL NOTHING HAPPENS. IT'S AS IF THE PEDAL HAS BEEN UNPLUGGED. AS I CONTINUE TO HOLD PRESSURE ON THE PEDAL, SEVERAL SECONDS WILL GO BY AND THEN IMMEDIATELY THERE WILL BE A HARSH JERK AND THE TRUCK WILL IMMEDIATELY APPLY POWER. THIS IS A SEPARATE ISSUE FROM THE TERRIBLE LAG IN THROTTLE RESPONSE THAT HAS BEEN PRESENT SINCE THE TRUCK WAS BRAND NEW. THIS LOSS OF ALL PEDAL RESPONSE ONLY BEGAN TO HAPPEN THIS PAST WEEK, WITH APPROXIMATELY 3,800 MILES ON THE ODOMETER. *TR
Mfg Campaign: 11330143
Recall Date: Jun 22, 2020
Chrysler (fca Us, Llc)
Defect Description:
POWER TRAIN
Potential Consequences:
ON TWO SEPARATE OCCASIONS IN THE PAST WEEK, THE THROTTLE PEDAL IN THIS GEN 3 ECODIESEL ENGINE HAS FAILED TO RESPOND UPON PRESSING IT TO MAKE A TURN AFTER DRIVING THE TRUCK FOR A FEW MINUTES. I WILL DRIVE A FEW MILES, THEN STOP IN A TURNING LANE AWAITING A CHANCE TO COMPLETE THE LEFT HAND TURN ACROSS TRAFFIC, AND WHEN I APPLY PRESSURE TO THE THROTTLE PEDAL NOTHING HAPPENS. IT'S AS IF THE PEDAL HAS BEEN UNPLUGGED. AS I CONTINUE TO HOLD PRESSURE ON THE PEDAL, SEVERAL SECONDS WILL GO BY AND THEN IMMEDIATELY THERE WILL BE A HARSH JERK AND THE TRUCK WILL IMMEDIATELY APPLY POWER. THIS IS A SEPARATE ISSUE FROM THE TERRIBLE LAG IN THROTTLE RESPONSE THAT HAS BEEN PRESENT SINCE THE TRUCK WAS BRAND NEW. THIS LOSS OF ALL PEDAL RESPONSE ONLY BEGAN TO HAPPEN THIS PAST WEEK, WITH APPROXIMATELY 3,800 MILES ON THE ODOMETER. *TR
Corrective Action:
ON TWO SEPARATE OCCASIONS IN THE PAST WEEK, THE THROTTLE PEDAL IN THIS GEN 3 ECODIESEL ENGINE HAS FAILED TO RESPOND UPON PRESSING IT TO MAKE A TURN AFTER DRIVING THE TRUCK FOR A FEW MINUTES. I WILL DRIVE A FEW MILES, THEN STOP IN A TURNING LANE AWAITING A CHANCE TO COMPLETE THE LEFT HAND TURN ACROSS TRAFFIC, AND WHEN I APPLY PRESSURE TO THE THROTTLE PEDAL NOTHING HAPPENS. IT'S AS IF THE PEDAL HAS BEEN UNPLUGGED. AS I CONTINUE TO HOLD PRESSURE ON THE PEDAL, SEVERAL SECONDS WILL GO BY AND THEN IMMEDIATELY THERE WILL BE A HARSH JERK AND THE TRUCK WILL IMMEDIATELY APPLY POWER. THIS IS A SEPARATE ISSUE FROM THE TERRIBLE LAG IN THROTTLE RESPONSE THAT HAS BEEN PRESENT SINCE THE TRUCK WAS BRAND NEW. THIS LOSS OF ALL PEDAL RESPONSE ONLY BEGAN TO HAPPEN THIS PAST WEEK, WITH APPROXIMATELY 3,800 MILES ON THE ODOMETER. *TR
Additional Notes:
ON TWO SEPARATE OCCASIONS IN THE PAST WEEK, THE THROTTLE PEDAL IN THIS GEN 3 ECODIESEL ENGINE HAS FAILED TO RESPOND UPON PRESSING IT TO MAKE A TURN AFTER DRIVING THE TRUCK FOR A FEW MINUTES. I WILL DRIVE A FEW MILES, THEN STOP IN A TURNING LANE AWAITING A CHANCE TO COMPLETE THE LEFT HAND TURN ACROSS TRAFFIC, AND WHEN I APPLY PRESSURE TO THE THROTTLE PEDAL NOTHING HAPPENS. IT'S AS IF THE PEDAL HAS BEEN UNPLUGGED. AS I CONTINUE TO HOLD PRESSURE ON THE PEDAL, SEVERAL SECONDS WILL GO BY AND THEN IMMEDIATELY THERE WILL BE A HARSH JERK AND THE TRUCK WILL IMMEDIATELY APPLY POWER. THIS IS A SEPARATE ISSUE FROM THE TERRIBLE LAG IN THROTTLE RESPONSE THAT HAS BEEN PRESENT SINCE THE TRUCK WAS BRAND NEW. THIS LOSS OF ALL PEDAL RESPONSE ONLY BEGAN TO HAPPEN THIS PAST WEEK, WITH APPROXIMATELY 3,800 MILES ON THE ODOMETER. *TR
Mfg Campaign: 11330143
Recall Date: Jun 22, 2020
Chrysler (fca Us, Llc)
Defect Description:
ELECTRICAL SYSTEM
Potential Consequences:
2020 RAM 1500; ETORQUE SYSTEM ISSUES SHUTTING TRUCK OFF TWICE NOW. KILLS BATTERY AND THE TRUCK. MY TRUCK HAS 1400 MILES ON IT AND THE PART IS ON NATIONAL BACK ORDER, NO LOANER VEHICLE; UNKNOWN REPAIR TIME. TRUCK FAILED BOTH TIMES WITH TRYING TO REMOTE START THE VEHICLE IT SHUTS RIGHT OFF. THE.N WHEN TRYING PUSH START THE BATTERY LIGHT COMES ON WITH CHECK ENGINE AND BATTERY VOLTAGE LOW ON INFORMATION SYSTEM.
Corrective Action:
2020 RAM 1500; ETORQUE SYSTEM ISSUES SHUTTING TRUCK OFF TWICE NOW. KILLS BATTERY AND THE TRUCK. MY TRUCK HAS 1400 MILES ON IT AND THE PART IS ON NATIONAL BACK ORDER, NO LOANER VEHICLE; UNKNOWN REPAIR TIME. TRUCK FAILED BOTH TIMES WITH TRYING TO REMOTE START THE VEHICLE IT SHUTS RIGHT OFF. THE.N WHEN TRYING PUSH START THE BATTERY LIGHT COMES ON WITH CHECK ENGINE AND BATTERY VOLTAGE LOW ON INFORMATION SYSTEM.
Additional Notes:
2020 RAM 1500; ETORQUE SYSTEM ISSUES SHUTTING TRUCK OFF TWICE NOW. KILLS BATTERY AND THE TRUCK. MY TRUCK HAS 1400 MILES ON IT AND THE PART IS ON NATIONAL BACK ORDER, NO LOANER VEHICLE; UNKNOWN REPAIR TIME. TRUCK FAILED BOTH TIMES WITH TRYING TO REMOTE START THE VEHICLE IT SHUTS RIGHT OFF. THE.N WHEN TRYING PUSH START THE BATTERY LIGHT COMES ON WITH CHECK ENGINE AND BATTERY VOLTAGE LOW ON INFORMATION SYSTEM.
Mfg Campaign: 11329976
Recall Date: Jun 21, 2020
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