Complaints & Recalls
Official Safety Recalls - Important!
36 RecallsThese are official manufacturer recalls ordered by NHTSA for safety defects. If you own this vehicle, contact your dealer immediately for free repairs.
Chrysler (fca Us, Llc)
Safety Issue:
Chrysler (FCA US, LLC) is recalling certain 2019-2024 Ram 1500 vehicles. The driver's side air bag may not be connected properly, which can cause the air bag not to deploy as intended. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 208, "Occupant Crash Protection."
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 888-327-4236 (TTY 888-275-9171) or go to nhtsa.gov.
Mfg Campaign: 08C
Recall Date: May 8, 2025
Chrysler (fca Us, Llc)
Safety Issue:
Chrysler (FCA US, LLC) is recalling certain 2020-2023 Ram 1500 Classic vehicles equipped with heated trailer tow rearview mirrors. The mirror glass may detach from the driver's side heated trailer tow rearview mirror. As such these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 111, "Rear Visibility."
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153) or go to nhtsa.gov.
Mfg Campaign: 86B
Recall Date: Oct 10, 2024
Chrysler (fca Us, Llc)
Safety Issue:
Chrysler (FCA US, LLC) is recalling certain 2019-2022 Ram 1500, 2500, and 3500 pickup trucks. The tailgate may not latch properly due to misaligned tailgate strikers, which could result in the tailgate opening while driving.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Mfg Campaign: ZB8
Recall Date: Dec 8, 2022
Chrysler (fca Us, Llc)
Safety Issue:
Chrysler (FCA US, LLC) is recalling certain 2020-2022 Jeep Wrangler, Ram 1500, and 2021-2022 Jeep Gladiator vehicles equipped with 3.0L diesel engines. The high pressure fuel pump (HPFP) may fail, causing an engine stall.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Mfg Campaign: Z96
Recall Date: Oct 13, 2022
Chrysler (fca Us, Llc)
Safety Issue:
Chrysler (FCA US, LLC) is recalling certain 2020-2021 Jeep Wrangler, RAM 1500 and 2021 Jeep Gladiator vehicles. A radio software error may prevent the rearview image from displaying. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 111, "Rear Visibility."
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Mfg Campaign: Z86
Recall Date: Aug 25, 2022
Chrysler (fca Us, Llc)
Safety Issue:
Chrysler (FCA US, LLC) is recalling certain 2015-2020 Ram 1500 Classic, 2015-2016 Ram 3500, and Ram 2500 vehicles, and 2016 Ram 3500 Cab Chassis with a gross vehicle weight rating less than 10,000 lbs. The side air bag inflatable curtain (SABIC) inflator end cap may detach from the inflator, or the inflator sidewall may rupture.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Mfg Campaign: Y55
Recall Date: Aug 12, 2021
Chrysler (fca Us Llc)
Safety Issue:
Chrysler (FCA US LLC) is recalling certain 2020 Ram 2500 and 1500 vehicles. The driver side mirror glass can detach from the backing plate and no longer provide a reflective surface. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 111, "Rear Visibility."
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: W70
Recall Date: Oct 8, 2020
Chrysler (fca Us Llc)
Safety Issue:
Chrysler (FCA US LLC) is recalling certain 2019 Jeep Wrangler and Ram 2500, 2019-2020 Ram 1500 and 2020 Jeep Gladiator vehicles. In the event of a crash, a front seat belt retractor may not properly slow the occupant's forward movement after locking.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: W67
Recall Date: Sep 24, 2020
Chrysler (fca Us Llc)
Safety Issue:
Chrysler (FCA US LLC) is recalling certain 2019-2020 Ram 1500 vehicles equipped with adjustable pedals. In certain accelerator pedal positions, the floormats may prevent the pedal from returning to the normal resting (idle) position.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: W63
Recall Date: Aug 27, 2020
Chrysler (fca Us Llc)
Safety Issue:
Chrysler (FCA US LLC) is recalling certain 2020 Ram Promaster vans and 1500 pickups. The affected vehicles may have an improperly crimped diffuser in the side curtain airbag which may result in the diffuser detaching from the inflator in the event of an air bag deployment.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: W52
Recall Date: Jun 25, 2020
Chrysler (fca Us Llc)
Safety Issue:
Chrysler (FCA US LLC) is recalling certain 2019-2020 Ram 1500, 1500 Classic and Jeep Compass vehicles. The windshield wiper arm or arms may loosen, possibly causing the wipers to not operate properly and reduce the driver's visibility in certain weather conditions.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: W25
Recall Date: Apr 9, 2020
Chrysler (fca Us Llc)
Safety Issue:
Chrysler (FCA US LLC) is recalling certain 2020 Jeep Gladiator and Jeep Cherokee, 2019-2020 Ram 1500 Pickup, Ram 2500 Pickup, Ram 3500 Pickup, Chrysler Pacifica, Dodge Durango, Jeep Grand Cherokee, Jeep Wrangler, and Jeep Renegade and 2019 Dodge Challenger vehicles equipped with 8.4" or 12" radio displays. A software error can cause the rearview camera image to remain displayed after the vehicle has been shifted out of reverse. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 111, "Rearview Mirrors."
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: W30-W37
Recall Date: Apr 2, 2020
Chrysler (fca Us Llc)
Safety Issue:
Chrysler (FCA US LLC) is recalling certain 2019-2020 Ram 1500 vehicles. The flash memory of the Occupant Restraint Controller (ORC) may become corrupted, disabling the vehicle's air bags and seat belt pretensioners.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: V61, V71
Recall Date: May 31, 2019
Consumer Complaints
706 ComplaintsChrysler (fca Us, Llc)
Defect Description:
ELECTRICAL SYSTEM
Potential Consequences:
WELL DRIVING THE VEHICLE THE RAM BOX LID WILL POP OPEN AT ANY TIME EVEN AFTER SECURING THE BOX LID THE LOCKING MECHANISM WILL POP OPEN AND THE LID WILL COME OPEN WHILE DRIVING DOWN THE ROAD.
Corrective Action:
WELL DRIVING THE VEHICLE THE RAM BOX LID WILL POP OPEN AT ANY TIME EVEN AFTER SECURING THE BOX LID THE LOCKING MECHANISM WILL POP OPEN AND THE LID WILL COME OPEN WHILE DRIVING DOWN THE ROAD.
Additional Notes:
WELL DRIVING THE VEHICLE THE RAM BOX LID WILL POP OPEN AT ANY TIME EVEN AFTER SECURING THE BOX LID THE LOCKING MECHANISM WILL POP OPEN AND THE LID WILL COME OPEN WHILE DRIVING DOWN THE ROAD.
Mfg Campaign: 11378376
Recall Date: Dec 7, 2020
Chrysler (fca Us, Llc)
Defect Description:
ELECTRICAL SYSTEM
Potential Consequences:
THE 2020 RAM UCONNECT 8.4 SCREEN TURNS OFF RANDOMLY AND REBOOTS AND WILL DO IT MULTIPLE TIMES WITHIN A 10-20 MINUTE TIME SPAN. SOMETIMES 3-4 TIMES BACK TO BACK RAPIDLY. I TOOK IT IN AND THE DEALER SAID THERE WAS AN UPDATE AVAILABLE (EVEN WHEN UCONNECT SAID THERE WASN'T) AND THEY FLASHED IT. WHICH RESET ALL OF MY SETTINGS. IT DID IT AGAIN THE SAME DAY. WHICH TELLS ME IT HAS NOTHING TO DO WITH AN UPDATE ISSUE. PLEASE FIX. NAVIGATION, MEDIA, PHONE CALLS ARE ALL LINKED INTO THIS ONE SYSTEM WHICH CAN BE DANGEROUS WHEN YOU HAVE TO DIVERT YOUR ATTENTION ELSEWHERE TO DEAL WITH THIS PROBLEM. IT WILL HAPPEN WHEN DRIVING, SITTING STILL, PARKED, DURING REMOTE STARTS, ANYTIME.
Corrective Action:
THE 2020 RAM UCONNECT 8.4 SCREEN TURNS OFF RANDOMLY AND REBOOTS AND WILL DO IT MULTIPLE TIMES WITHIN A 10-20 MINUTE TIME SPAN. SOMETIMES 3-4 TIMES BACK TO BACK RAPIDLY. I TOOK IT IN AND THE DEALER SAID THERE WAS AN UPDATE AVAILABLE (EVEN WHEN UCONNECT SAID THERE WASN'T) AND THEY FLASHED IT. WHICH RESET ALL OF MY SETTINGS. IT DID IT AGAIN THE SAME DAY. WHICH TELLS ME IT HAS NOTHING TO DO WITH AN UPDATE ISSUE. PLEASE FIX. NAVIGATION, MEDIA, PHONE CALLS ARE ALL LINKED INTO THIS ONE SYSTEM WHICH CAN BE DANGEROUS WHEN YOU HAVE TO DIVERT YOUR ATTENTION ELSEWHERE TO DEAL WITH THIS PROBLEM. IT WILL HAPPEN WHEN DRIVING, SITTING STILL, PARKED, DURING REMOTE STARTS, ANYTIME.
Additional Notes:
THE 2020 RAM UCONNECT 8.4 SCREEN TURNS OFF RANDOMLY AND REBOOTS AND WILL DO IT MULTIPLE TIMES WITHIN A 10-20 MINUTE TIME SPAN. SOMETIMES 3-4 TIMES BACK TO BACK RAPIDLY. I TOOK IT IN AND THE DEALER SAID THERE WAS AN UPDATE AVAILABLE (EVEN WHEN UCONNECT SAID THERE WASN'T) AND THEY FLASHED IT. WHICH RESET ALL OF MY SETTINGS. IT DID IT AGAIN THE SAME DAY. WHICH TELLS ME IT HAS NOTHING TO DO WITH AN UPDATE ISSUE. PLEASE FIX. NAVIGATION, MEDIA, PHONE CALLS ARE ALL LINKED INTO THIS ONE SYSTEM WHICH CAN BE DANGEROUS WHEN YOU HAVE TO DIVERT YOUR ATTENTION ELSEWHERE TO DEAL WITH THIS PROBLEM. IT WILL HAPPEN WHEN DRIVING, SITTING STILL, PARKED, DURING REMOTE STARTS, ANYTIME.
Mfg Campaign: 11377398
Recall Date: Dec 1, 2020
Chrysler (fca Us, Llc)
Defect Description:
VISIBILITY
Potential Consequences:
TL* THE CONTACT OWNS A 2020 RAM 1500. THE CONTACT STATED THAT WHILE DRIVING WITH THE DRIVER'S AND THE PASSENGER'S SIDE REAR WINDOWS ROLLED DOWN, THE VEHICLE SHOOK VIOLENTLY AS IF THE TIRES WERE OFF THE GROUND. THE CONTACT STATED THAT WITH PASSENGER'S SIDE REAR WINDOWS ROLLED UP, THE SHAKING STOPPED. THE CONTACT PULLED OVER AND INSPECTED THE WHEELS BUT FOUND NO VISUAL FAILURES. THE CONTACT STATED THAT THE FAILURE RECURRED AFTER RESUMING DRIVING. THE CONTACT MENTIONED THAT HIS STEP-DAD HAD THE SAME VEHICLE AND EXPERIENCED SIMILAR FAILURES WITH THE REAR WINDOWS ROLLED DOWN. THE CONTACT STATED THAT THERE WAS AN ERROR IN THE DYNAMIC DESIGN FLOW WITH SIMILAR 2020 RAM 1500'S. NEITHER THE DEALER NOR THE MANUFACTURER WERE NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 14,000. THE VIN WAS NOT AVAILABLE.
Corrective Action:
TL* THE CONTACT OWNS A 2020 RAM 1500. THE CONTACT STATED THAT WHILE DRIVING WITH THE DRIVER'S AND THE PASSENGER'S SIDE REAR WINDOWS ROLLED DOWN, THE VEHICLE SHOOK VIOLENTLY AS IF THE TIRES WERE OFF THE GROUND. THE CONTACT STATED THAT WITH PASSENGER'S SIDE REAR WINDOWS ROLLED UP, THE SHAKING STOPPED. THE CONTACT PULLED OVER AND INSPECTED THE WHEELS BUT FOUND NO VISUAL FAILURES. THE CONTACT STATED THAT THE FAILURE RECURRED AFTER RESUMING DRIVING. THE CONTACT MENTIONED THAT HIS STEP-DAD HAD THE SAME VEHICLE AND EXPERIENCED SIMILAR FAILURES WITH THE REAR WINDOWS ROLLED DOWN. THE CONTACT STATED THAT THERE WAS AN ERROR IN THE DYNAMIC DESIGN FLOW WITH SIMILAR 2020 RAM 1500'S. NEITHER THE DEALER NOR THE MANUFACTURER WERE NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 14,000. THE VIN WAS NOT AVAILABLE.
Additional Notes:
TL* THE CONTACT OWNS A 2020 RAM 1500. THE CONTACT STATED THAT WHILE DRIVING WITH THE DRIVER'S AND THE PASSENGER'S SIDE REAR WINDOWS ROLLED DOWN, THE VEHICLE SHOOK VIOLENTLY AS IF THE TIRES WERE OFF THE GROUND. THE CONTACT STATED THAT WITH PASSENGER'S SIDE REAR WINDOWS ROLLED UP, THE SHAKING STOPPED. THE CONTACT PULLED OVER AND INSPECTED THE WHEELS BUT FOUND NO VISUAL FAILURES. THE CONTACT STATED THAT THE FAILURE RECURRED AFTER RESUMING DRIVING. THE CONTACT MENTIONED THAT HIS STEP-DAD HAD THE SAME VEHICLE AND EXPERIENCED SIMILAR FAILURES WITH THE REAR WINDOWS ROLLED DOWN. THE CONTACT STATED THAT THERE WAS AN ERROR IN THE DYNAMIC DESIGN FLOW WITH SIMILAR 2020 RAM 1500'S. NEITHER THE DEALER NOR THE MANUFACTURER WERE NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 14,000. THE VIN WAS NOT AVAILABLE.
Mfg Campaign: 11374815
Recall Date: Nov 16, 2020
Chrysler (fca Us, Llc)
Defect Description:
ENGINE
Potential Consequences:
TL* THE CONTACT OWNS A 2020 RAM 1500. THE CONTACT STATED THAT WHILE DRIVING WITH THE DRIVER'S AND THE PASSENGER'S SIDE REAR WINDOWS ROLLED DOWN, THE VEHICLE SHOOK VIOLENTLY AS IF THE TIRES WERE OFF THE GROUND. THE CONTACT STATED THAT WITH PASSENGER'S SIDE REAR WINDOWS ROLLED UP, THE SHAKING STOPPED. THE CONTACT PULLED OVER AND INSPECTED THE WHEELS BUT FOUND NO VISUAL FAILURES. THE CONTACT STATED THAT THE FAILURE RECURRED AFTER RESUMING DRIVING. THE CONTACT MENTIONED THAT HIS STEP-DAD HAD THE SAME VEHICLE AND EXPERIENCED SIMILAR FAILURES WITH THE REAR WINDOWS ROLLED DOWN. THE CONTACT STATED THAT THERE WAS AN ERROR IN THE DYNAMIC DESIGN FLOW WITH SIMILAR 2020 RAM 1500'S. NEITHER THE DEALER NOR THE MANUFACTURER WERE NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 14,000. THE VIN WAS NOT AVAILABLE.
Corrective Action:
TL* THE CONTACT OWNS A 2020 RAM 1500. THE CONTACT STATED THAT WHILE DRIVING WITH THE DRIVER'S AND THE PASSENGER'S SIDE REAR WINDOWS ROLLED DOWN, THE VEHICLE SHOOK VIOLENTLY AS IF THE TIRES WERE OFF THE GROUND. THE CONTACT STATED THAT WITH PASSENGER'S SIDE REAR WINDOWS ROLLED UP, THE SHAKING STOPPED. THE CONTACT PULLED OVER AND INSPECTED THE WHEELS BUT FOUND NO VISUAL FAILURES. THE CONTACT STATED THAT THE FAILURE RECURRED AFTER RESUMING DRIVING. THE CONTACT MENTIONED THAT HIS STEP-DAD HAD THE SAME VEHICLE AND EXPERIENCED SIMILAR FAILURES WITH THE REAR WINDOWS ROLLED DOWN. THE CONTACT STATED THAT THERE WAS AN ERROR IN THE DYNAMIC DESIGN FLOW WITH SIMILAR 2020 RAM 1500'S. NEITHER THE DEALER NOR THE MANUFACTURER WERE NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 14,000. THE VIN WAS NOT AVAILABLE.
Additional Notes:
TL* THE CONTACT OWNS A 2020 RAM 1500. THE CONTACT STATED THAT WHILE DRIVING WITH THE DRIVER'S AND THE PASSENGER'S SIDE REAR WINDOWS ROLLED DOWN, THE VEHICLE SHOOK VIOLENTLY AS IF THE TIRES WERE OFF THE GROUND. THE CONTACT STATED THAT WITH PASSENGER'S SIDE REAR WINDOWS ROLLED UP, THE SHAKING STOPPED. THE CONTACT PULLED OVER AND INSPECTED THE WHEELS BUT FOUND NO VISUAL FAILURES. THE CONTACT STATED THAT THE FAILURE RECURRED AFTER RESUMING DRIVING. THE CONTACT MENTIONED THAT HIS STEP-DAD HAD THE SAME VEHICLE AND EXPERIENCED SIMILAR FAILURES WITH THE REAR WINDOWS ROLLED DOWN. THE CONTACT STATED THAT THERE WAS AN ERROR IN THE DYNAMIC DESIGN FLOW WITH SIMILAR 2020 RAM 1500'S. NEITHER THE DEALER NOR THE MANUFACTURER WERE NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 14,000. THE VIN WAS NOT AVAILABLE.
Mfg Campaign: 11374815
Recall Date: Nov 16, 2020
Chrysler (fca Us, Llc)
Defect Description:
VISIBILITY/WIPER
Potential Consequences:
SUNROOF EXPLODED WHILE DRIVING ON AN INTERSTATE. THERE WERE OTHER CARS AROUND BUT VEHICLE DIRECTLY IN FRONT OF ME WAS NOT CLOSE THERE WAS NOT ANY SOUND LIKE SOMETHING STRIKING THE VEHICLE. IT SOUNDED MORE LIKE A SHOTGUN BLAST AND THEN BROKEN GLASS AND WIND NOISE SOUNDS. THE VEHICLE IS EQUIPPED WITH A PANORAMIC SUN ROOF, BUT ONLY THE SLIDING PORTION IS BUSTED.
Corrective Action:
SUNROOF EXPLODED WHILE DRIVING ON AN INTERSTATE. THERE WERE OTHER CARS AROUND BUT VEHICLE DIRECTLY IN FRONT OF ME WAS NOT CLOSE THERE WAS NOT ANY SOUND LIKE SOMETHING STRIKING THE VEHICLE. IT SOUNDED MORE LIKE A SHOTGUN BLAST AND THEN BROKEN GLASS AND WIND NOISE SOUNDS. THE VEHICLE IS EQUIPPED WITH A PANORAMIC SUN ROOF, BUT ONLY THE SLIDING PORTION IS BUSTED.
Additional Notes:
SUNROOF EXPLODED WHILE DRIVING ON AN INTERSTATE. THERE WERE OTHER CARS AROUND BUT VEHICLE DIRECTLY IN FRONT OF ME WAS NOT CLOSE THERE WAS NOT ANY SOUND LIKE SOMETHING STRIKING THE VEHICLE. IT SOUNDED MORE LIKE A SHOTGUN BLAST AND THEN BROKEN GLASS AND WIND NOISE SOUNDS. THE VEHICLE IS EQUIPPED WITH A PANORAMIC SUN ROOF, BUT ONLY THE SLIDING PORTION IS BUSTED.
Mfg Campaign: 11374868
Recall Date: Nov 16, 2020
Chrysler (fca Us, Llc)
Defect Description:
POWER TRAIN
Potential Consequences:
THERE IS A SIGNIFICANT DELAY IN THROTTLE RESPONSE ON THE 1500 ECO-DIESEL. THERE ARE NUMEROUS SITUATIONS AND SCENARIOS WHERE YOU PUSH THE THROTTLE DOWN AND THE CAR DELAYS FOR A FEW SECONDS BEFORE THE ENGINE INCREASES POWER. I COULD BE PULLING OUT INTO TRAFFIC SOMETIMES AND SOMETIMES I ACCELERATE NORMAL AND SOMETIMES WHEN I PUSH THE GAS PEDAL THE CAR DELAYS AND I AM STUCK WITHOUT ANY ACCELERATION FOR A FEW SECONDS. YOU COULD ATTEMPT TO SPEED UP TO PASS ON THE HIGHWAY SOMETIMES AND AGAIN SOMETIMES IT DOES ACCELERATE AND SOMETIMES IT DOES NOT ACCELERATE AT ALL.
Corrective Action:
THERE IS A SIGNIFICANT DELAY IN THROTTLE RESPONSE ON THE 1500 ECO-DIESEL. THERE ARE NUMEROUS SITUATIONS AND SCENARIOS WHERE YOU PUSH THE THROTTLE DOWN AND THE CAR DELAYS FOR A FEW SECONDS BEFORE THE ENGINE INCREASES POWER. I COULD BE PULLING OUT INTO TRAFFIC SOMETIMES AND SOMETIMES I ACCELERATE NORMAL AND SOMETIMES WHEN I PUSH THE GAS PEDAL THE CAR DELAYS AND I AM STUCK WITHOUT ANY ACCELERATION FOR A FEW SECONDS. YOU COULD ATTEMPT TO SPEED UP TO PASS ON THE HIGHWAY SOMETIMES AND AGAIN SOMETIMES IT DOES ACCELERATE AND SOMETIMES IT DOES NOT ACCELERATE AT ALL.
Additional Notes:
THERE IS A SIGNIFICANT DELAY IN THROTTLE RESPONSE ON THE 1500 ECO-DIESEL. THERE ARE NUMEROUS SITUATIONS AND SCENARIOS WHERE YOU PUSH THE THROTTLE DOWN AND THE CAR DELAYS FOR A FEW SECONDS BEFORE THE ENGINE INCREASES POWER. I COULD BE PULLING OUT INTO TRAFFIC SOMETIMES AND SOMETIMES I ACCELERATE NORMAL AND SOMETIMES WHEN I PUSH THE GAS PEDAL THE CAR DELAYS AND I AM STUCK WITHOUT ANY ACCELERATION FOR A FEW SECONDS. YOU COULD ATTEMPT TO SPEED UP TO PASS ON THE HIGHWAY SOMETIMES AND AGAIN SOMETIMES IT DOES ACCELERATE AND SOMETIMES IT DOES NOT ACCELERATE AT ALL.
Mfg Campaign: 11374154
Recall Date: Nov 11, 2020
Chrysler (fca Us, Llc)
Defect Description:
VEHICLE SPEED CONTROL
Potential Consequences:
THERE IS A SIGNIFICANT DELAY IN THROTTLE RESPONSE ON THE 1500 ECO-DIESEL. THERE ARE NUMEROUS SITUATIONS AND SCENARIOS WHERE YOU PUSH THE THROTTLE DOWN AND THE CAR DELAYS FOR A FEW SECONDS BEFORE THE ENGINE INCREASES POWER. I COULD BE PULLING OUT INTO TRAFFIC SOMETIMES AND SOMETIMES I ACCELERATE NORMAL AND SOMETIMES WHEN I PUSH THE GAS PEDAL THE CAR DELAYS AND I AM STUCK WITHOUT ANY ACCELERATION FOR A FEW SECONDS. YOU COULD ATTEMPT TO SPEED UP TO PASS ON THE HIGHWAY SOMETIMES AND AGAIN SOMETIMES IT DOES ACCELERATE AND SOMETIMES IT DOES NOT ACCELERATE AT ALL.
Corrective Action:
THERE IS A SIGNIFICANT DELAY IN THROTTLE RESPONSE ON THE 1500 ECO-DIESEL. THERE ARE NUMEROUS SITUATIONS AND SCENARIOS WHERE YOU PUSH THE THROTTLE DOWN AND THE CAR DELAYS FOR A FEW SECONDS BEFORE THE ENGINE INCREASES POWER. I COULD BE PULLING OUT INTO TRAFFIC SOMETIMES AND SOMETIMES I ACCELERATE NORMAL AND SOMETIMES WHEN I PUSH THE GAS PEDAL THE CAR DELAYS AND I AM STUCK WITHOUT ANY ACCELERATION FOR A FEW SECONDS. YOU COULD ATTEMPT TO SPEED UP TO PASS ON THE HIGHWAY SOMETIMES AND AGAIN SOMETIMES IT DOES ACCELERATE AND SOMETIMES IT DOES NOT ACCELERATE AT ALL.
Additional Notes:
THERE IS A SIGNIFICANT DELAY IN THROTTLE RESPONSE ON THE 1500 ECO-DIESEL. THERE ARE NUMEROUS SITUATIONS AND SCENARIOS WHERE YOU PUSH THE THROTTLE DOWN AND THE CAR DELAYS FOR A FEW SECONDS BEFORE THE ENGINE INCREASES POWER. I COULD BE PULLING OUT INTO TRAFFIC SOMETIMES AND SOMETIMES I ACCELERATE NORMAL AND SOMETIMES WHEN I PUSH THE GAS PEDAL THE CAR DELAYS AND I AM STUCK WITHOUT ANY ACCELERATION FOR A FEW SECONDS. YOU COULD ATTEMPT TO SPEED UP TO PASS ON THE HIGHWAY SOMETIMES AND AGAIN SOMETIMES IT DOES ACCELERATE AND SOMETIMES IT DOES NOT ACCELERATE AT ALL.
Mfg Campaign: 11374154
Recall Date: Nov 11, 2020
Chrysler (fca Us, Llc)
Defect Description:
VISIBILITY/WIPER
Potential Consequences:
THE HVAC DOES NOT PROPERLY SEAL CAUSING CONSTANT COLD AIR TO FLOW THROUGH THE DEFROSTER. BEING IN FLORIDA, THIS CAUSES THE WINDSHIELD TO CONSTANTLY FOG UP WITH CONDENSATION LIMITING MY FORWARD FIELD OF VIEW. THIS HAPPENS MORE FREQUENTLY AT NIGHT AND IN THE MORNING. IT DOES HAPPEN THROUGHOUT THE DAY AS WELL NO MATTER WHAT THE CONDITIONS ARE OUTSIDE.
Corrective Action:
THE HVAC DOES NOT PROPERLY SEAL CAUSING CONSTANT COLD AIR TO FLOW THROUGH THE DEFROSTER. BEING IN FLORIDA, THIS CAUSES THE WINDSHIELD TO CONSTANTLY FOG UP WITH CONDENSATION LIMITING MY FORWARD FIELD OF VIEW. THIS HAPPENS MORE FREQUENTLY AT NIGHT AND IN THE MORNING. IT DOES HAPPEN THROUGHOUT THE DAY AS WELL NO MATTER WHAT THE CONDITIONS ARE OUTSIDE.
Additional Notes:
THE HVAC DOES NOT PROPERLY SEAL CAUSING CONSTANT COLD AIR TO FLOW THROUGH THE DEFROSTER. BEING IN FLORIDA, THIS CAUSES THE WINDSHIELD TO CONSTANTLY FOG UP WITH CONDENSATION LIMITING MY FORWARD FIELD OF VIEW. THIS HAPPENS MORE FREQUENTLY AT NIGHT AND IN THE MORNING. IT DOES HAPPEN THROUGHOUT THE DAY AS WELL NO MATTER WHAT THE CONDITIONS ARE OUTSIDE.
Mfg Campaign: 11366748
Recall Date: Oct 27, 2020
Chrysler (fca Us, Llc)
Defect Description:
ENGINE
Potential Consequences:
TRUCK FAILS TO PROPERLY ACCELERATE CREATING DANGEROUS MOMENTS WHEN ATTEMPTING TO PULL INTO TRAFFIC.PROBLEM SEEMS TO OCCUR MORE FREQUENT IN WARMER WEATHER BUT IS OCCURRING MORE FREQUENTLY AS MILEAGE ACCUMULATES. THIS ISSUE DID NOT OCCUR IN THE FIRST 3-4000 MILES. BUT NOW OCCURS QUITE FREQUENTLY. WHEN IT HAPPENS THE ACCELERATOR IS FULLY DEPRESSED WITH EXTREMELY SLOW ENGINE ACCELERATION. THE FIRST EXPERIENCE WITH ISSUE A SERVICE ELECTRONIC THROTTLE WARNING DISPLAYED. THE CEL SET AT THAT TIME CLEARED BY ITSELF. DEALER HAS BEEN UNABLE TO DETERMINE CAUSE. THIS PROBLEM SEEMS LIKE IT IS ENGINE & BOOST MANAGEMENT RELATED.
Corrective Action:
TRUCK FAILS TO PROPERLY ACCELERATE CREATING DANGEROUS MOMENTS WHEN ATTEMPTING TO PULL INTO TRAFFIC.PROBLEM SEEMS TO OCCUR MORE FREQUENT IN WARMER WEATHER BUT IS OCCURRING MORE FREQUENTLY AS MILEAGE ACCUMULATES. THIS ISSUE DID NOT OCCUR IN THE FIRST 3-4000 MILES. BUT NOW OCCURS QUITE FREQUENTLY. WHEN IT HAPPENS THE ACCELERATOR IS FULLY DEPRESSED WITH EXTREMELY SLOW ENGINE ACCELERATION. THE FIRST EXPERIENCE WITH ISSUE A SERVICE ELECTRONIC THROTTLE WARNING DISPLAYED. THE CEL SET AT THAT TIME CLEARED BY ITSELF. DEALER HAS BEEN UNABLE TO DETERMINE CAUSE. THIS PROBLEM SEEMS LIKE IT IS ENGINE & BOOST MANAGEMENT RELATED.
Additional Notes:
TRUCK FAILS TO PROPERLY ACCELERATE CREATING DANGEROUS MOMENTS WHEN ATTEMPTING TO PULL INTO TRAFFIC.PROBLEM SEEMS TO OCCUR MORE FREQUENT IN WARMER WEATHER BUT IS OCCURRING MORE FREQUENTLY AS MILEAGE ACCUMULATES. THIS ISSUE DID NOT OCCUR IN THE FIRST 3-4000 MILES. BUT NOW OCCURS QUITE FREQUENTLY. WHEN IT HAPPENS THE ACCELERATOR IS FULLY DEPRESSED WITH EXTREMELY SLOW ENGINE ACCELERATION. THE FIRST EXPERIENCE WITH ISSUE A SERVICE ELECTRONIC THROTTLE WARNING DISPLAYED. THE CEL SET AT THAT TIME CLEARED BY ITSELF. DEALER HAS BEEN UNABLE TO DETERMINE CAUSE. THIS PROBLEM SEEMS LIKE IT IS ENGINE & BOOST MANAGEMENT RELATED.
Mfg Campaign: 11365829
Recall Date: Oct 22, 2020
Chrysler (fca Us, Llc)
Defect Description:
FUEL/PROPULSION SYSTEM
Potential Consequences:
TRUCK FAILS TO PROPERLY ACCELERATE CREATING DANGEROUS MOMENTS WHEN ATTEMPTING TO PULL INTO TRAFFIC.PROBLEM SEEMS TO OCCUR MORE FREQUENT IN WARMER WEATHER BUT IS OCCURRING MORE FREQUENTLY AS MILEAGE ACCUMULATES. THIS ISSUE DID NOT OCCUR IN THE FIRST 3-4000 MILES. BUT NOW OCCURS QUITE FREQUENTLY. WHEN IT HAPPENS THE ACCELERATOR IS FULLY DEPRESSED WITH EXTREMELY SLOW ENGINE ACCELERATION. THE FIRST EXPERIENCE WITH ISSUE A SERVICE ELECTRONIC THROTTLE WARNING DISPLAYED. THE CEL SET AT THAT TIME CLEARED BY ITSELF. DEALER HAS BEEN UNABLE TO DETERMINE CAUSE. THIS PROBLEM SEEMS LIKE IT IS ENGINE & BOOST MANAGEMENT RELATED.
Corrective Action:
TRUCK FAILS TO PROPERLY ACCELERATE CREATING DANGEROUS MOMENTS WHEN ATTEMPTING TO PULL INTO TRAFFIC.PROBLEM SEEMS TO OCCUR MORE FREQUENT IN WARMER WEATHER BUT IS OCCURRING MORE FREQUENTLY AS MILEAGE ACCUMULATES. THIS ISSUE DID NOT OCCUR IN THE FIRST 3-4000 MILES. BUT NOW OCCURS QUITE FREQUENTLY. WHEN IT HAPPENS THE ACCELERATOR IS FULLY DEPRESSED WITH EXTREMELY SLOW ENGINE ACCELERATION. THE FIRST EXPERIENCE WITH ISSUE A SERVICE ELECTRONIC THROTTLE WARNING DISPLAYED. THE CEL SET AT THAT TIME CLEARED BY ITSELF. DEALER HAS BEEN UNABLE TO DETERMINE CAUSE. THIS PROBLEM SEEMS LIKE IT IS ENGINE & BOOST MANAGEMENT RELATED.
Additional Notes:
TRUCK FAILS TO PROPERLY ACCELERATE CREATING DANGEROUS MOMENTS WHEN ATTEMPTING TO PULL INTO TRAFFIC.PROBLEM SEEMS TO OCCUR MORE FREQUENT IN WARMER WEATHER BUT IS OCCURRING MORE FREQUENTLY AS MILEAGE ACCUMULATES. THIS ISSUE DID NOT OCCUR IN THE FIRST 3-4000 MILES. BUT NOW OCCURS QUITE FREQUENTLY. WHEN IT HAPPENS THE ACCELERATOR IS FULLY DEPRESSED WITH EXTREMELY SLOW ENGINE ACCELERATION. THE FIRST EXPERIENCE WITH ISSUE A SERVICE ELECTRONIC THROTTLE WARNING DISPLAYED. THE CEL SET AT THAT TIME CLEARED BY ITSELF. DEALER HAS BEEN UNABLE TO DETERMINE CAUSE. THIS PROBLEM SEEMS LIKE IT IS ENGINE & BOOST MANAGEMENT RELATED.
Mfg Campaign: 11365829
Recall Date: Oct 22, 2020
Chrysler (fca Us, Llc)
Defect Description:
SERVICE BRAKES
Potential Consequences:
BRAKE PEDAL TRAVELS EXCESSIVELY ON FIRST APPLICATION OF BRAKES WITH OVERALL POOR BRAKING PERFORMANCE. A RAPID SECOND OR THIRD BRAKE APPLICATION BRINGS BRAKE PEDAL UP TO NORMAL LEVEL, 1-2 INCHES HIGHER THAN INITIAL APPLICATION RESULTING IN NORMAL BRAKING PERFORMANCE. THE ISSUE FEELS LIKE OLD STYLE REAR DRUM BRAKES THAT NEED TO BE ADJUSTED BUT THIS TRUCK HAS MODERN 4-WHEEL DISC BRAKES. THE PEDAL HEIGHT TO FIRM SOLID PEDAL CAN BE EXPERIENCED PARKED OR IN MOTION. THE REDUCED BRAKING PERFORMANCE IS A HIGH RISK TO SAFELY DRIVING THE VEHICLE.
Corrective Action:
BRAKE PEDAL TRAVELS EXCESSIVELY ON FIRST APPLICATION OF BRAKES WITH OVERALL POOR BRAKING PERFORMANCE. A RAPID SECOND OR THIRD BRAKE APPLICATION BRINGS BRAKE PEDAL UP TO NORMAL LEVEL, 1-2 INCHES HIGHER THAN INITIAL APPLICATION RESULTING IN NORMAL BRAKING PERFORMANCE. THE ISSUE FEELS LIKE OLD STYLE REAR DRUM BRAKES THAT NEED TO BE ADJUSTED BUT THIS TRUCK HAS MODERN 4-WHEEL DISC BRAKES. THE PEDAL HEIGHT TO FIRM SOLID PEDAL CAN BE EXPERIENCED PARKED OR IN MOTION. THE REDUCED BRAKING PERFORMANCE IS A HIGH RISK TO SAFELY DRIVING THE VEHICLE.
Additional Notes:
BRAKE PEDAL TRAVELS EXCESSIVELY ON FIRST APPLICATION OF BRAKES WITH OVERALL POOR BRAKING PERFORMANCE. A RAPID SECOND OR THIRD BRAKE APPLICATION BRINGS BRAKE PEDAL UP TO NORMAL LEVEL, 1-2 INCHES HIGHER THAN INITIAL APPLICATION RESULTING IN NORMAL BRAKING PERFORMANCE. THE ISSUE FEELS LIKE OLD STYLE REAR DRUM BRAKES THAT NEED TO BE ADJUSTED BUT THIS TRUCK HAS MODERN 4-WHEEL DISC BRAKES. THE PEDAL HEIGHT TO FIRM SOLID PEDAL CAN BE EXPERIENCED PARKED OR IN MOTION. THE REDUCED BRAKING PERFORMANCE IS A HIGH RISK TO SAFELY DRIVING THE VEHICLE.
Mfg Campaign: 11365824
Recall Date: Oct 22, 2020
Chrysler (fca Us, Llc)
Defect Description:
SEAT BELTS
Potential Consequences:
VEHICLE WAS DROPPED OF AT THE DEALERSHIP FOR REPLACEMENT OF THE REAR WINDSHIELD. DEALERSHIP USED 3RD PARTY FOR WINDSHIELD REPLACEMENT. UPON GETTING THE VEHICLE BACK, IT WAS LATER FOUND THAT THE REAR DRIVER SIDE SEATBELT WAS NOT RE-ATTACHED TO BOLT AND THE MIDDLE SEATBELT WAS IMPROPERLY ATTACHED. MY DAUGHTER WAS IN THE REAR SEAT ON THE DRIVERS SIDE WHILE THE VEHICLE WAS IN MOTION AND THE SEAT BELT JUST RETRACTED PULLING THE CONNECTIONS WITH IT WHILE DRIVING ON CITY STREETS
Corrective Action:
VEHICLE WAS DROPPED OF AT THE DEALERSHIP FOR REPLACEMENT OF THE REAR WINDSHIELD. DEALERSHIP USED 3RD PARTY FOR WINDSHIELD REPLACEMENT. UPON GETTING THE VEHICLE BACK, IT WAS LATER FOUND THAT THE REAR DRIVER SIDE SEATBELT WAS NOT RE-ATTACHED TO BOLT AND THE MIDDLE SEATBELT WAS IMPROPERLY ATTACHED. MY DAUGHTER WAS IN THE REAR SEAT ON THE DRIVERS SIDE WHILE THE VEHICLE WAS IN MOTION AND THE SEAT BELT JUST RETRACTED PULLING THE CONNECTIONS WITH IT WHILE DRIVING ON CITY STREETS
Additional Notes:
VEHICLE WAS DROPPED OF AT THE DEALERSHIP FOR REPLACEMENT OF THE REAR WINDSHIELD. DEALERSHIP USED 3RD PARTY FOR WINDSHIELD REPLACEMENT. UPON GETTING THE VEHICLE BACK, IT WAS LATER FOUND THAT THE REAR DRIVER SIDE SEATBELT WAS NOT RE-ATTACHED TO BOLT AND THE MIDDLE SEATBELT WAS IMPROPERLY ATTACHED. MY DAUGHTER WAS IN THE REAR SEAT ON THE DRIVERS SIDE WHILE THE VEHICLE WAS IN MOTION AND THE SEAT BELT JUST RETRACTED PULLING THE CONNECTIONS WITH IT WHILE DRIVING ON CITY STREETS
Mfg Campaign: 11365337
Recall Date: Oct 20, 2020
Chrysler (fca Us, Llc)
Defect Description:
VISIBILITY/WIPER
Potential Consequences:
THE A/C WILL ALWAYS BLOW COLD AIR ON THE WINDSHIELD REGARDLESS OF MODE. THIS CAUSES THE WINDSHIELD TO FOG ON THE EXTERIOR SIDE LEADING TO POOR VISIBILITY.
Corrective Action:
THE A/C WILL ALWAYS BLOW COLD AIR ON THE WINDSHIELD REGARDLESS OF MODE. THIS CAUSES THE WINDSHIELD TO FOG ON THE EXTERIOR SIDE LEADING TO POOR VISIBILITY.
Additional Notes:
THE A/C WILL ALWAYS BLOW COLD AIR ON THE WINDSHIELD REGARDLESS OF MODE. THIS CAUSES THE WINDSHIELD TO FOG ON THE EXTERIOR SIDE LEADING TO POOR VISIBILITY.
Mfg Campaign: 11363861
Recall Date: Oct 12, 2020
Chrysler (fca Us, Llc)
Defect Description:
SERVICE BRAKES
Potential Consequences:
TURNED INTO DRIVEWAY TO PARK TRUCK AND BRAKES DID NOT WORK THE VEHICLE WOULD NOT STOP IT HIT MY GARAGE AND THE ONLY WAY TO GET IT TO STOP IS WHEN I THREW IT INTO REVERSE SO IT WOULDN'T KEEP GOING. THE AUTOMATIC BRAKES THAT KICK IN WHEN TOO CLOSE TO SOMETHING ALSO DID NOT WORK OR KICK IN.
Corrective Action:
TURNED INTO DRIVEWAY TO PARK TRUCK AND BRAKES DID NOT WORK THE VEHICLE WOULD NOT STOP IT HIT MY GARAGE AND THE ONLY WAY TO GET IT TO STOP IS WHEN I THREW IT INTO REVERSE SO IT WOULDN'T KEEP GOING. THE AUTOMATIC BRAKES THAT KICK IN WHEN TOO CLOSE TO SOMETHING ALSO DID NOT WORK OR KICK IN.
Additional Notes:
TURNED INTO DRIVEWAY TO PARK TRUCK AND BRAKES DID NOT WORK THE VEHICLE WOULD NOT STOP IT HIT MY GARAGE AND THE ONLY WAY TO GET IT TO STOP IS WHEN I THREW IT INTO REVERSE SO IT WOULDN'T KEEP GOING. THE AUTOMATIC BRAKES THAT KICK IN WHEN TOO CLOSE TO SOMETHING ALSO DID NOT WORK OR KICK IN.
Mfg Campaign: 11361366
Recall Date: Sep 27, 2020
Chrysler (fca Us, Llc)
Defect Description:
ENGINE
Potential Consequences:
TL* THE CONTACT OWNS A 2020 RAM 1500. THE CONTACT STATED THE VEHICLE FAILED TO START INTERMITTENTLY. THE CONTACT STATED THAT SEVERAL DAYS LATER, THE VEHICLE STARTED AS DESIGNED. THE CONTACT TOOK THE VEHICLE TO BAY CHRYSLER DODGE JEEP RAM (636 15TH ST, PANAMA CITY, FL 32401, (850) 785-1591) WHO WERE UNABLE TO IDENTIFY THE CAUSE OF THE FAILURE. THE FAILURE PERSISTED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND A CASE WAS FILED. THE APPROXIMATE FAILURE MILEAGE WAS 8,000.
Corrective Action:
TL* THE CONTACT OWNS A 2020 RAM 1500. THE CONTACT STATED THE VEHICLE FAILED TO START INTERMITTENTLY. THE CONTACT STATED THAT SEVERAL DAYS LATER, THE VEHICLE STARTED AS DESIGNED. THE CONTACT TOOK THE VEHICLE TO BAY CHRYSLER DODGE JEEP RAM (636 15TH ST, PANAMA CITY, FL 32401, (850) 785-1591) WHO WERE UNABLE TO IDENTIFY THE CAUSE OF THE FAILURE. THE FAILURE PERSISTED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND A CASE WAS FILED. THE APPROXIMATE FAILURE MILEAGE WAS 8,000.
Additional Notes:
TL* THE CONTACT OWNS A 2020 RAM 1500. THE CONTACT STATED THE VEHICLE FAILED TO START INTERMITTENTLY. THE CONTACT STATED THAT SEVERAL DAYS LATER, THE VEHICLE STARTED AS DESIGNED. THE CONTACT TOOK THE VEHICLE TO BAY CHRYSLER DODGE JEEP RAM (636 15TH ST, PANAMA CITY, FL 32401, (850) 785-1591) WHO WERE UNABLE TO IDENTIFY THE CAUSE OF THE FAILURE. THE FAILURE PERSISTED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND A CASE WAS FILED. THE APPROXIMATE FAILURE MILEAGE WAS 8,000.
Mfg Campaign: 11360152
Recall Date: Sep 21, 2020
Chrysler (fca Us, Llc)
Defect Description:
ELECTRICAL SYSTEM
Potential Consequences:
TL* THE CONTACT OWNS A 2020 RAM 1500. THE CONTACT STATED THE VEHICLE FAILED TO START INTERMITTENTLY. THE CONTACT STATED THAT SEVERAL DAYS LATER, THE VEHICLE STARTED AS DESIGNED. THE CONTACT TOOK THE VEHICLE TO BAY CHRYSLER DODGE JEEP RAM (636 15TH ST, PANAMA CITY, FL 32401, (850) 785-1591) WHO WERE UNABLE TO IDENTIFY THE CAUSE OF THE FAILURE. THE FAILURE PERSISTED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND A CASE WAS FILED. THE APPROXIMATE FAILURE MILEAGE WAS 8,000.
Corrective Action:
TL* THE CONTACT OWNS A 2020 RAM 1500. THE CONTACT STATED THE VEHICLE FAILED TO START INTERMITTENTLY. THE CONTACT STATED THAT SEVERAL DAYS LATER, THE VEHICLE STARTED AS DESIGNED. THE CONTACT TOOK THE VEHICLE TO BAY CHRYSLER DODGE JEEP RAM (636 15TH ST, PANAMA CITY, FL 32401, (850) 785-1591) WHO WERE UNABLE TO IDENTIFY THE CAUSE OF THE FAILURE. THE FAILURE PERSISTED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND A CASE WAS FILED. THE APPROXIMATE FAILURE MILEAGE WAS 8,000.
Additional Notes:
TL* THE CONTACT OWNS A 2020 RAM 1500. THE CONTACT STATED THE VEHICLE FAILED TO START INTERMITTENTLY. THE CONTACT STATED THAT SEVERAL DAYS LATER, THE VEHICLE STARTED AS DESIGNED. THE CONTACT TOOK THE VEHICLE TO BAY CHRYSLER DODGE JEEP RAM (636 15TH ST, PANAMA CITY, FL 32401, (850) 785-1591) WHO WERE UNABLE TO IDENTIFY THE CAUSE OF THE FAILURE. THE FAILURE PERSISTED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND A CASE WAS FILED. THE APPROXIMATE FAILURE MILEAGE WAS 8,000.
Mfg Campaign: 11360152
Recall Date: Sep 21, 2020
Chrysler (fca Us, Llc)
Defect Description:
SERVICE BRAKES
Potential Consequences:
WHILE BACKING UP AN INCLINED DRIVEWAY ONTO A BUSY ROAD THE REAR BRAKING ASSIST ACTIVATED WITHOUT CAUSE, SHUTTING OFF THE ENGINE, LEAVING ME EXPOSED TO ONCOMING TRAFFIC. WE WERE ABLE TO RESTART AND PULL BACK INTO THE DRIVEWAY SO THERE WAS NOT AN ACCIDENT BUT IT WAS A VERY DANGEROUS SITUATION.
Corrective Action:
WHILE BACKING UP AN INCLINED DRIVEWAY ONTO A BUSY ROAD THE REAR BRAKING ASSIST ACTIVATED WITHOUT CAUSE, SHUTTING OFF THE ENGINE, LEAVING ME EXPOSED TO ONCOMING TRAFFIC. WE WERE ABLE TO RESTART AND PULL BACK INTO THE DRIVEWAY SO THERE WAS NOT AN ACCIDENT BUT IT WAS A VERY DANGEROUS SITUATION.
Additional Notes:
WHILE BACKING UP AN INCLINED DRIVEWAY ONTO A BUSY ROAD THE REAR BRAKING ASSIST ACTIVATED WITHOUT CAUSE, SHUTTING OFF THE ENGINE, LEAVING ME EXPOSED TO ONCOMING TRAFFIC. WE WERE ABLE TO RESTART AND PULL BACK INTO THE DRIVEWAY SO THERE WAS NOT AN ACCIDENT BUT IT WAS A VERY DANGEROUS SITUATION.
Mfg Campaign: 11360334
Recall Date: Sep 21, 2020
Chrysler (fca Us, Llc)
Defect Description:
ENGINE
Potential Consequences:
WHILE BACKING UP AN INCLINED DRIVEWAY ONTO A BUSY ROAD THE REAR BRAKING ASSIST ACTIVATED WITHOUT CAUSE, SHUTTING OFF THE ENGINE, LEAVING ME EXPOSED TO ONCOMING TRAFFIC. WE WERE ABLE TO RESTART AND PULL BACK INTO THE DRIVEWAY SO THERE WAS NOT AN ACCIDENT BUT IT WAS A VERY DANGEROUS SITUATION.
Corrective Action:
WHILE BACKING UP AN INCLINED DRIVEWAY ONTO A BUSY ROAD THE REAR BRAKING ASSIST ACTIVATED WITHOUT CAUSE, SHUTTING OFF THE ENGINE, LEAVING ME EXPOSED TO ONCOMING TRAFFIC. WE WERE ABLE TO RESTART AND PULL BACK INTO THE DRIVEWAY SO THERE WAS NOT AN ACCIDENT BUT IT WAS A VERY DANGEROUS SITUATION.
Additional Notes:
WHILE BACKING UP AN INCLINED DRIVEWAY ONTO A BUSY ROAD THE REAR BRAKING ASSIST ACTIVATED WITHOUT CAUSE, SHUTTING OFF THE ENGINE, LEAVING ME EXPOSED TO ONCOMING TRAFFIC. WE WERE ABLE TO RESTART AND PULL BACK INTO THE DRIVEWAY SO THERE WAS NOT AN ACCIDENT BUT IT WAS A VERY DANGEROUS SITUATION.
Mfg Campaign: 11360334
Recall Date: Sep 21, 2020
Chrysler (fca Us, Llc)
Defect Description:
UNKNOWN OR OTHER
Potential Consequences:
THE ISSUE OCCURS BOTH STATIONARY AND IN MOTION. THE 12" INFOTAINMENT SYSTEM DOES NOT PLAY ANY SOUND OR ALLOW THE VOLUME TO BE ADJUSTED. THE SIRIUSXM FEATURE SHOWS A PERPETUAL LOADING SCREEN BUT NEVER ACTUALLY LOADS THE APP OR PLAY MUSIC. THE ISSUE IS EXTREMELY DISTRACTING AND TEMPTS DRIVERS TO TRY AND FIDDLE WITH IT WHILE DRIVING WHICH CAN LEAD TO DISTRACTED DRIVING. THE ISSUE ALSO PREVENTS BLUETOOTH HANDS-FREE CALLING FROM BEING USED TEMPTING DRIVERS TO TEXT OR PERFORM A NON-HANDS FREE CALL WHILE DRIVING.
Corrective Action:
THE ISSUE OCCURS BOTH STATIONARY AND IN MOTION. THE 12" INFOTAINMENT SYSTEM DOES NOT PLAY ANY SOUND OR ALLOW THE VOLUME TO BE ADJUSTED. THE SIRIUSXM FEATURE SHOWS A PERPETUAL LOADING SCREEN BUT NEVER ACTUALLY LOADS THE APP OR PLAY MUSIC. THE ISSUE IS EXTREMELY DISTRACTING AND TEMPTS DRIVERS TO TRY AND FIDDLE WITH IT WHILE DRIVING WHICH CAN LEAD TO DISTRACTED DRIVING. THE ISSUE ALSO PREVENTS BLUETOOTH HANDS-FREE CALLING FROM BEING USED TEMPTING DRIVERS TO TEXT OR PERFORM A NON-HANDS FREE CALL WHILE DRIVING.
Additional Notes:
THE ISSUE OCCURS BOTH STATIONARY AND IN MOTION. THE 12" INFOTAINMENT SYSTEM DOES NOT PLAY ANY SOUND OR ALLOW THE VOLUME TO BE ADJUSTED. THE SIRIUSXM FEATURE SHOWS A PERPETUAL LOADING SCREEN BUT NEVER ACTUALLY LOADS THE APP OR PLAY MUSIC. THE ISSUE IS EXTREMELY DISTRACTING AND TEMPTS DRIVERS TO TRY AND FIDDLE WITH IT WHILE DRIVING WHICH CAN LEAD TO DISTRACTED DRIVING. THE ISSUE ALSO PREVENTS BLUETOOTH HANDS-FREE CALLING FROM BEING USED TEMPTING DRIVERS TO TEXT OR PERFORM A NON-HANDS FREE CALL WHILE DRIVING.
Mfg Campaign: 11359981
Recall Date: Sep 19, 2020
Chrysler (fca Us, Llc)
Defect Description:
POWER TRAIN
Potential Consequences:
FREQUENTLY, WHEN SLOWING OR COASTING SUCH AS WHEN MAKING A TURN OR COASTING PRIOR TO A STOP - WHEN IT IS NECESSARY TO RESUME ACCELERATION THEIR OCCURS A DELAY OF 2-3 SECONDS WHERE THE DRIVE TRAIN DOESN'T KNOW HOW TO RESPOND. WHEN IT FINALLY DOES IT GOES INTO GEAR ABRUPTLY FOLLOWED BY THE LATE RESPONSE TO REQUEST FOR POWER FROM THE PEDAL INPUT. IN PARTICULAR THIS PRESENTED A SAFETY ISSUE WHEN I WAS IN A CENTER TURN LANE GETTING READY FOR A LEFT TURN OFF A TWO LANE HWY. WHEN THERE WAS A SUFFICIENT GAP TO MAKE THE TURN THE DELAY CAUSED A FEW HEART PALPITATIONS WHEN THE VEHICLE WOULD NOT RESPOND. I WAS TOWING AN ATV TRAILER AT THE TIME AND WANTED TO SPEED MY ENTRY TO THE SIDE ROAD I WAS TURNING ONTO. THIS FAULT HAS OCCURRED MANY TIMES NOW AND IS PRETTY REGULAR. AS AN ENGINEER I BELIEVE THIS TO BE A SOFTWARE ISSUE. NO UPDATES ARE CURRENTLY AVAILABLE.
Corrective Action:
FREQUENTLY, WHEN SLOWING OR COASTING SUCH AS WHEN MAKING A TURN OR COASTING PRIOR TO A STOP - WHEN IT IS NECESSARY TO RESUME ACCELERATION THEIR OCCURS A DELAY OF 2-3 SECONDS WHERE THE DRIVE TRAIN DOESN'T KNOW HOW TO RESPOND. WHEN IT FINALLY DOES IT GOES INTO GEAR ABRUPTLY FOLLOWED BY THE LATE RESPONSE TO REQUEST FOR POWER FROM THE PEDAL INPUT. IN PARTICULAR THIS PRESENTED A SAFETY ISSUE WHEN I WAS IN A CENTER TURN LANE GETTING READY FOR A LEFT TURN OFF A TWO LANE HWY. WHEN THERE WAS A SUFFICIENT GAP TO MAKE THE TURN THE DELAY CAUSED A FEW HEART PALPITATIONS WHEN THE VEHICLE WOULD NOT RESPOND. I WAS TOWING AN ATV TRAILER AT THE TIME AND WANTED TO SPEED MY ENTRY TO THE SIDE ROAD I WAS TURNING ONTO. THIS FAULT HAS OCCURRED MANY TIMES NOW AND IS PRETTY REGULAR. AS AN ENGINEER I BELIEVE THIS TO BE A SOFTWARE ISSUE. NO UPDATES ARE CURRENTLY AVAILABLE.
Additional Notes:
FREQUENTLY, WHEN SLOWING OR COASTING SUCH AS WHEN MAKING A TURN OR COASTING PRIOR TO A STOP - WHEN IT IS NECESSARY TO RESUME ACCELERATION THEIR OCCURS A DELAY OF 2-3 SECONDS WHERE THE DRIVE TRAIN DOESN'T KNOW HOW TO RESPOND. WHEN IT FINALLY DOES IT GOES INTO GEAR ABRUPTLY FOLLOWED BY THE LATE RESPONSE TO REQUEST FOR POWER FROM THE PEDAL INPUT. IN PARTICULAR THIS PRESENTED A SAFETY ISSUE WHEN I WAS IN A CENTER TURN LANE GETTING READY FOR A LEFT TURN OFF A TWO LANE HWY. WHEN THERE WAS A SUFFICIENT GAP TO MAKE THE TURN THE DELAY CAUSED A FEW HEART PALPITATIONS WHEN THE VEHICLE WOULD NOT RESPOND. I WAS TOWING AN ATV TRAILER AT THE TIME AND WANTED TO SPEED MY ENTRY TO THE SIDE ROAD I WAS TURNING ONTO. THIS FAULT HAS OCCURRED MANY TIMES NOW AND IS PRETTY REGULAR. AS AN ENGINEER I BELIEVE THIS TO BE A SOFTWARE ISSUE. NO UPDATES ARE CURRENTLY AVAILABLE.
Mfg Campaign: 11355414
Recall Date: Sep 16, 2020
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