Complaints & Recalls
Official Safety Recalls - Important!
20 RecallsThese are official manufacturer recalls ordered by NHTSA for safety defects. If you own this vehicle, contact your dealer immediately for free repairs.
Chrysler (fca Us, Llc)
Safety Issue:
Chrysler (FCA US, LLC) is recalling certain 2016-2019 Ram 3500, Ram 1500, 2016-2020 Ram 2500, and 2016 Ram 3500 Cab Chassis vehicles. The right and left side curtain air bag inflators may rupture due to a manufacturing defect.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153) or go to nhtsa.gov.
Mfg Campaign: 05C, 09C, 10C
Recall Date: Jan 16, 2025
Chrysler (fca Us, Llc)
Safety Issue:
Chrysler (FCA US, LLC) is recalling certain 2014-2019 Ram 1500 and 2014-2020 Jeep Grand Cherokee vehicles equipped with 3.0L Diesel engines. The crankshaft position sensor tone wheel may delaminate, causing the engine to lose its ability to synchronize the fuel injector pulses and cam shaft timing, possibly resulting in an engine stall.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Mfg Campaign: 66A
Recall Date: Jun 8, 2023
Chrysler (fca Us, Llc)
Safety Issue:
Chrysler (FCA US, LLC) is recalling certain 2014-2020 Jeep Grand Cherokee, and 2014-2019 Ram 1500 vehicles equipped with 3.0L diesel engines. A high pressure fuel pump (HPFP) failure may introduce internal debris into the fuel system, potentially resulting in fuel starvation.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Mfg Campaign: Z46
Recall Date: Jun 9, 2022
Chrysler (fca Us, Llc)
Safety Issue:
Chrysler (FCA US, LLC) is recalling certain 2015-2020 Ram 1500 Classic, 2015-2016 Ram 3500, and Ram 2500 vehicles, and 2016 Ram 3500 Cab Chassis with a gross vehicle weight rating less than 10,000 lbs. The side air bag inflatable curtain (SABIC) inflator end cap may detach from the inflator, or the inflator sidewall may rupture.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Mfg Campaign: Y55
Recall Date: Aug 12, 2021
Chrysler (fca Us Llc)
Safety Issue:
Chrysler (FCA US LLC) is recalling certain 2014-2018 Ram 1500 and 2014-2016 Jeep Grand Cherokee vehicles equipped with 3.0L diesel engines. The crankshaft position sensor tone wheel may delaminate causing the engine to lose its ability to synchronize the fuel injector pulses and cam shaft timing, possibly resulting in an engine stall.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: W58
Recall Date: Aug 13, 2020
Chrysler (fca Us Llc)
Safety Issue:
Chrysler (FCA US LLC) is recalling certain 2014-2019 Ram 1500 and 1500 Classic Pickup trucks equipped with 3.0L Eco Diesel engines. The Exhaust Gas Recirculation (EGR) cooler may crack and allow pre-heated vaporized coolant to enter the EGR system. This mixture may combust inside the intake manifold.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: VB1
Recall Date: Oct 24, 2019
Chrysler (fca Us Llc)
Safety Issue:
Chrysler (FCA US LLC) is recalling certain 2015-2017 Ram 1500, 2500 and 3500 pickup trucks equipped with an 8 foot bed and a power locking tailgate. Chrysler is also recalling all 2013-2014 and 2018 Ram 1500, 2500 and 3500 pickup trucks built before April 1, 2018 with a 6 or 8 foot bed and a power locking tailgate. On August 29, 2019 Chrysler expanded the recall to include an additional 693,128 model year 2013-2014 Ram 1500, 2500 and 3500 pickup trucks. The tailgate actuator limiter tab may fracture and cause the tailgate to unlatch and open while driving.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: V44
Recall Date: May 9, 2019
Chrysler (fca Us Llc)
Safety Issue:
Chrysler (FCA US LLC) is recalling certain 2018-2019 Ram 1500 pickup trucks. The rear driveshaft may have an incomplete weld fusion between the tube and tube yoke, which may lead to weld cracking or the driveshaft fracturing.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: V48
Recall Date: Apr 25, 2019
Chrysler (fca Us Llc)
Safety Issue:
Chrysler (FCA US LLC) is recalling certain 2018-2019 RAM 1500 trucks. The rear differential may have been insufficiently filled, possibly resulting in its failure.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: U88
Recall Date: Aug 23, 2018
Chrysler (fca Us Llc)
Safety Issue:
Chrysler (FCA US LLC) is recalling certain 2018 Jeep Renegade, Compass and Grand Cherokee, RAM 1500 and Promaster, Fiat 500x, Dodge Journey, Challenger, Charger and Durango and Chrysler 300x vehicles, 2017-2018 Jeep Wrangler, Dodge Grand Caravan and Chrysler Town and Country vehicles and 2018-2019 Jeep Cherokee and 2018 Chrysler Pacifica and Pacifica Hybrid vehicles. The powertrain control module may be equipped with a voltage regulator chip in the circuit board that may fail, causing a stall or a no start condition.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: U87
Recall Date: Aug 9, 2018
Chrysler (fca Us Llc)
Safety Issue:
Chrysler (FCA US LLC) is recalling certain 2018 Dodge Journey and RAM 1500, 2500, and 3500 vehicles. The backup camera may experience a loss of image display while backing up. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 111, "Rearview Mirrors."
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: U56
Recall Date: Jun 14, 2018
Chrysler (fca Us Llc)
Safety Issue:
Chrysler (FCA US LLC) is recalling certain 2014-2018 Dodge Journey, Charger and Durango, RAM 2500, 3500, 3500 Cab Chassis (more than 10,000lb), 4500 Cab Chassis and 5500 Cab Chassis, Jeep Cherokee and Grand Cherokee and Chrysler 300, 2014-2019 RAM 1500, 2015-2018 Dodge Challenger, 2015-2017 Chrysler 200, 2016-2018 RAM 3500 Cab Chassis (less than 10,000 lb), 2017-2018 Chrysler Pacifica and 2018 Jeep Wrangler vehicles. These vehicles are being recalled to address a defect that could prevent the cruise control system from disengaging. If, when using cruise control, there is a short circuit within the vehicle's wiring, the driver may not be able to shut off the cruise control either by depressing the brake pedal or manually turning the system off once it has been engaged, resulting in either the vehicle maintaining its current speed or possibly accelerating.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: U49,U59-U65,U68,U73
Recall Date: May 17, 2018
Chrysler (fca Us Llc)
Safety Issue:
Chrysler (FCA US LLC) is recalling certain 2018 Dodge Charger, Durango and Challenger, Jeep Grand Cherokee and Wrangler, Chrysler 300, and RAM 1500 vehicles. An incorrect transmission park lock rod may have been installed in the transmission.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: U43
Recall Date: May 1, 2018
Chrysler (fca Us Llc)
Safety Issue:
Chrysler (FCA US LLC) is recalling certain 2017-2018 RAM 1500, 2500, 3500, 3500 Cab Chassis, 4500 Cab Chassis, and 5500 Cab Chassis vehicles, all equipped with a column shifter. Pushing the brake pedal for prolonged periods when the vehicle is running and in PARK may cause the Brake Transmission Shift Interlock (BTSI) pin to stick in the open position. With the pin in the open position, the transmission can be shifted out of PARK into any gear without pushing the brake pedal or having the key in the ignition.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: U11
Recall Date: Feb 8, 2018
Consumer Complaints
787 ComplaintsChrysler (fca Us, Llc)
Defect Description:
BACK OVER PREVENTION
Potential Consequences:
The contact owns a 2018 Ram 1500. The contact stated that while reversing, the back-up camera intermittently malfunctioned and displayed a black screen, causing a visibility hazard to the driver. The cause of the failure was not yet determined. The local dealer and manufacturer were notified but no assistance was offered. The contact was informed that the VIN was not included in NHTSA Campaign Number: 18V398000 (Back Over Prevention). The contact stated that the vehicle had experienced the failure listed in the recall. The failure mileage was 40,000.
Corrective Action:
The contact owns a 2018 Ram 1500. The contact stated that while reversing, the back-up camera intermittently malfunctioned and displayed a black screen, causing a visibility hazard to the driver. The cause of the failure was not yet determined. The local dealer and manufacturer were notified but no assistance was offered. The contact was informed that the VIN was not included in NHTSA Campaign Number: 18V398000 (Back Over Prevention). The contact stated that the vehicle had experienced the failure listed in the recall. The failure mileage was 40,000.
Additional Notes:
The contact owns a 2018 Ram 1500. The contact stated that while reversing, the back-up camera intermittently malfunctioned and displayed a black screen, causing a visibility hazard to the driver. The cause of the failure was not yet determined. The local dealer and manufacturer were notified but no assistance was offered. The contact was informed that the VIN was not included in NHTSA Campaign Number: 18V398000 (Back Over Prevention). The contact stated that the vehicle had experienced the failure listed in the recall. The failure mileage was 40,000.
Mfg Campaign: 11591557
Recall Date: May 30, 2024
Chrysler (fca Us, Llc)
Defect Description:
UNKNOWN OR OTHER
Potential Consequences:
NA
Corrective Action:
NA
Additional Notes:
NA
Mfg Campaign: 11590952
Recall Date: May 28, 2024
Chrysler (fca Us, Llc)
Defect Description:
UNKNOWN OR OTHER
Potential Consequences:
My EGR has failed. There was a recall for the exact part in 2020 and a new EGR was installed in April of 2020 required by the recall. My new EGR now has a fatigue crack in it and the new part needs to be replaced. When I inquired about a replacement, I was told that a replacement would have to be covered by me and not the dealership or Stallantis. I respectfully disagree. Why replace a part under suspicion of failure and potential hazard and still have the same problem with the new part. I would argue that the problem remains and it needs to be corrected.
Corrective Action:
My EGR has failed. There was a recall for the exact part in 2020 and a new EGR was installed in April of 2020 required by the recall. My new EGR now has a fatigue crack in it and the new part needs to be replaced. When I inquired about a replacement, I was told that a replacement would have to be covered by me and not the dealership or Stallantis. I respectfully disagree. Why replace a part under suspicion of failure and potential hazard and still have the same problem with the new part. I would argue that the problem remains and it needs to be corrected.
Additional Notes:
My EGR has failed. There was a recall for the exact part in 2020 and a new EGR was installed in April of 2020 required by the recall. My new EGR now has a fatigue crack in it and the new part needs to be replaced. When I inquired about a replacement, I was told that a replacement would have to be covered by me and not the dealership or Stallantis. I respectfully disagree. Why replace a part under suspicion of failure and potential hazard and still have the same problem with the new part. I would argue that the problem remains and it needs to be corrected.
Mfg Campaign: 11590245
Recall Date: May 22, 2024
Chrysler (fca Us, Llc)
Defect Description:
UNKNOWN OR OTHER
Potential Consequences:
The uconnect/multimedia system sporadically and unpredictably goes haywire while driving; changing vehicle settings, making noises, and rapidly switching screens or even dialing 911! This is distraction and a nuisance while driving which takes a drivers attention from where it should be. Please investigate as I've heard it is a widespread problem with the 4C NAV system.
Corrective Action:
The uconnect/multimedia system sporadically and unpredictably goes haywire while driving; changing vehicle settings, making noises, and rapidly switching screens or even dialing 911! This is distraction and a nuisance while driving which takes a drivers attention from where it should be. Please investigate as I've heard it is a widespread problem with the 4C NAV system.
Additional Notes:
The uconnect/multimedia system sporadically and unpredictably goes haywire while driving; changing vehicle settings, making noises, and rapidly switching screens or even dialing 911! This is distraction and a nuisance while driving which takes a drivers attention from where it should be. Please investigate as I've heard it is a widespread problem with the 4C NAV system.
Mfg Campaign: 11588990
Recall Date: May 15, 2024
Chrysler (fca Us, Llc)
Defect Description:
FUEL/PROPULSION SYSTEM
Potential Consequences:
I bought a 2018 Ram 1500 and every time I would go to the gas pump It Gets air bound and doesn't fill up it takes 20 minutes to fill up my tank they put a new gas tank a new neck and everything else and it still does it
Corrective Action:
I bought a 2018 Ram 1500 and every time I would go to the gas pump It Gets air bound and doesn't fill up it takes 20 minutes to fill up my tank they put a new gas tank a new neck and everything else and it still does it
Additional Notes:
I bought a 2018 Ram 1500 and every time I would go to the gas pump It Gets air bound and doesn't fill up it takes 20 minutes to fill up my tank they put a new gas tank a new neck and everything else and it still does it
Mfg Campaign: 11588519
Recall Date: May 13, 2024
Chrysler (fca Us, Llc)
Defect Description:
UNKNOWN OR OTHER
Potential Consequences:
I choose "other" because you don't have their uconnect system listed as an option. I few years ago the radio began channel channels randomly every once in a while. This would usually stop once the vehicle was shut off and then restarted. It was so infrequent that it wasn't that big a deal. Then it started happening more frequently and I went online to the Ram forums and found that tons of people were reporting the same issue. I found out from these forums that the touch screen was delaminating. Sure enough, I could see that on my screen at the top. I had seen it before but I just thought it was a cosmetic flaw and I didn't connect it to the random radio changing. That delamination is now half way down my screen. If it was just the radio changing channels I wouldn't be contacting you. However, during the past 2 weeks the uconnect system is randomly showing my back up camera, turning my heated seats on, and randomly calling people listed in my phone contacts. More troubling is that it has called 911 on five different occasions. I have been able to cancel 2 of them, but the other 3 would not cancel even when I hit the cancel button on the screen. This is the safety issue.....my attention is being taken away from driving and trying to stop 911 calls from being randomly made. I have found no option to disable the uconnect system so I have to deal with this every time I am driving now. The vehicle has less than 50,000 miles on it. If this was a unique situation I would accept that I am out of warranty and need to fix this myself, but this is not unique. This exact same problem is happening on a ton of Ram vehicles and the manufacturer needs to step up and fix a flaw in this component. I have been in touch with Chrysler for the past week and they told me they will reach out to me on May 14th and let me know what they can do. I believe your agency should step in and require a recall for all affected owners.
Corrective Action:
I choose "other" because you don't have their uconnect system listed as an option. I few years ago the radio began channel channels randomly every once in a while. This would usually stop once the vehicle was shut off and then restarted. It was so infrequent that it wasn't that big a deal. Then it started happening more frequently and I went online to the Ram forums and found that tons of people were reporting the same issue. I found out from these forums that the touch screen was delaminating. Sure enough, I could see that on my screen at the top. I had seen it before but I just thought it was a cosmetic flaw and I didn't connect it to the random radio changing. That delamination is now half way down my screen. If it was just the radio changing channels I wouldn't be contacting you. However, during the past 2 weeks the uconnect system is randomly showing my back up camera, turning my heated seats on, and randomly calling people listed in my phone contacts. More troubling is that it has called 911 on five different occasions. I have been able to cancel 2 of them, but the other 3 would not cancel even when I hit the cancel button on the screen. This is the safety issue.....my attention is being taken away from driving and trying to stop 911 calls from being randomly made. I have found no option to disable the uconnect system so I have to deal with this every time I am driving now. The vehicle has less than 50,000 miles on it. If this was a unique situation I would accept that I am out of warranty and need to fix this myself, but this is not unique. This exact same problem is happening on a ton of Ram vehicles and the manufacturer needs to step up and fix a flaw in this component. I have been in touch with Chrysler for the past week and they told me they will reach out to me on May 14th and let me know what they can do. I believe your agency should step in and require a recall for all affected owners.
Additional Notes:
I choose "other" because you don't have their uconnect system listed as an option. I few years ago the radio began channel channels randomly every once in a while. This would usually stop once the vehicle was shut off and then restarted. It was so infrequent that it wasn't that big a deal. Then it started happening more frequently and I went online to the Ram forums and found that tons of people were reporting the same issue. I found out from these forums that the touch screen was delaminating. Sure enough, I could see that on my screen at the top. I had seen it before but I just thought it was a cosmetic flaw and I didn't connect it to the random radio changing. That delamination is now half way down my screen. If it was just the radio changing channels I wouldn't be contacting you. However, during the past 2 weeks the uconnect system is randomly showing my back up camera, turning my heated seats on, and randomly calling people listed in my phone contacts. More troubling is that it has called 911 on five different occasions. I have been able to cancel 2 of them, but the other 3 would not cancel even when I hit the cancel button on the screen. This is the safety issue.....my attention is being taken away from driving and trying to stop 911 calls from being randomly made. I have found no option to disable the uconnect system so I have to deal with this every time I am driving now. The vehicle has less than 50,000 miles on it. If this was a unique situation I would accept that I am out of warranty and need to fix this myself, but this is not unique. This exact same problem is happening on a ton of Ram vehicles and the manufacturer needs to step up and fix a flaw in this component. I have been in touch with Chrysler for the past week and they told me they will reach out to me on May 14th and let me know what they can do. I believe your agency should step in and require a recall for all affected owners.
Mfg Campaign: 11588016
Recall Date: May 10, 2024
Chrysler (fca Us, Llc)
Defect Description:
ENGINE
Potential Consequences:
I bought this Dodge truck in 2018 from a certified Dodge Dealership in California. On March [XXX] this year around [XXX] I was driving on the freeway when experienced an engine stall, had to move the vehicle to the shoulder and almost got hit by a semi-truck. Got the car towed to the nearest Dodge dealership where the car was later inspected by a certified service advisor. He stated that the reason for the engine stall was a rod bearing failure. After looking it up on NHTSA's website, I found out that there were 2 open safety recall for this truck which Dodge has failed to notify me about and get it fixed. One of the open safety recall is: 664- LOSS OF CRANKSHAFT POS. Although a failure in the crankshaft position can usually not directly cause damage to the rod bearing, If there is a failure in the crankshaft position sensor, this can lead to synchronization problems in the engine and If these conditions are severe enough and persist for an extended period, they can eventually lead to engine damage, including damage to the rod bearings. I've contacted Dodge directly and they refused to provide any assistance for this matter and closed the case alleging that the truck is past its warranty and there is nothing they can do about it. The cost of repair is over $33k which I absolutely cannot afford to pay. Insurance company won't cover it either because it was a 'mechanical breakdown'. Upon talking to the California Department of Consumer Affairs, they advised me to contact the NHTSA regarding this matter. Thank you so much in advance, I hope you guys can help me fighting this case. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Corrective Action:
I bought this Dodge truck in 2018 from a certified Dodge Dealership in California. On March [XXX] this year around [XXX] I was driving on the freeway when experienced an engine stall, had to move the vehicle to the shoulder and almost got hit by a semi-truck. Got the car towed to the nearest Dodge dealership where the car was later inspected by a certified service advisor. He stated that the reason for the engine stall was a rod bearing failure. After looking it up on NHTSA's website, I found out that there were 2 open safety recall for this truck which Dodge has failed to notify me about and get it fixed. One of the open safety recall is: 664- LOSS OF CRANKSHAFT POS. Although a failure in the crankshaft position can usually not directly cause damage to the rod bearing, If there is a failure in the crankshaft position sensor, this can lead to synchronization problems in the engine and If these conditions are severe enough and persist for an extended period, they can eventually lead to engine damage, including damage to the rod bearings. I've contacted Dodge directly and they refused to provide any assistance for this matter and closed the case alleging that the truck is past its warranty and there is nothing they can do about it. The cost of repair is over $33k which I absolutely cannot afford to pay. Insurance company won't cover it either because it was a 'mechanical breakdown'. Upon talking to the California Department of Consumer Affairs, they advised me to contact the NHTSA regarding this matter. Thank you so much in advance, I hope you guys can help me fighting this case. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Additional Notes:
I bought this Dodge truck in 2018 from a certified Dodge Dealership in California. On March [XXX] this year around [XXX] I was driving on the freeway when experienced an engine stall, had to move the vehicle to the shoulder and almost got hit by a semi-truck. Got the car towed to the nearest Dodge dealership where the car was later inspected by a certified service advisor. He stated that the reason for the engine stall was a rod bearing failure. After looking it up on NHTSA's website, I found out that there were 2 open safety recall for this truck which Dodge has failed to notify me about and get it fixed. One of the open safety recall is: 664- LOSS OF CRANKSHAFT POS. Although a failure in the crankshaft position can usually not directly cause damage to the rod bearing, If there is a failure in the crankshaft position sensor, this can lead to synchronization problems in the engine and If these conditions are severe enough and persist for an extended period, they can eventually lead to engine damage, including damage to the rod bearings. I've contacted Dodge directly and they refused to provide any assistance for this matter and closed the case alleging that the truck is past its warranty and there is nothing they can do about it. The cost of repair is over $33k which I absolutely cannot afford to pay. Insurance company won't cover it either because it was a 'mechanical breakdown'. Upon talking to the California Department of Consumer Affairs, they advised me to contact the NHTSA regarding this matter. Thank you so much in advance, I hope you guys can help me fighting this case. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Mfg Campaign: 11587199
Recall Date: May 6, 2024
Chrysler (fca Us, Llc)
Defect Description:
SERVICE BRAKES
Potential Consequences:
Abs and traction control lights on and stop working
Corrective Action:
Abs and traction control lights on and stop working
Additional Notes:
Abs and traction control lights on and stop working
Mfg Campaign: 11587021
Recall Date: May 5, 2024
Chrysler (fca Us, Llc)
Defect Description:
ENGINE
Potential Consequences:
Magnetic tone wheel. Driving on the interstate and the truck stalled and would not restart. Had to get it towed.
Corrective Action:
Magnetic tone wheel. Driving on the interstate and the truck stalled and would not restart. Had to get it towed.
Additional Notes:
Magnetic tone wheel. Driving on the interstate and the truck stalled and would not restart. Had to get it towed.
Mfg Campaign: 11587062
Recall Date: May 5, 2024
Chrysler (fca Us, Llc)
Defect Description:
POWER TRAIN
Potential Consequences:
Magnetic tone wheel. Driving on the interstate and the truck stalled and would not restart. Had to get it towed.
Corrective Action:
Magnetic tone wheel. Driving on the interstate and the truck stalled and would not restart. Had to get it towed.
Additional Notes:
Magnetic tone wheel. Driving on the interstate and the truck stalled and would not restart. Had to get it towed.
Mfg Campaign: 11587062
Recall Date: May 5, 2024
Chrysler (fca Us, Llc)
Defect Description:
FUEL/PROPULSION SYSTEM
Potential Consequences:
Magnetic tone wheel. Driving on the interstate and the truck stalled and would not restart. Had to get it towed.
Corrective Action:
Magnetic tone wheel. Driving on the interstate and the truck stalled and would not restart. Had to get it towed.
Additional Notes:
Magnetic tone wheel. Driving on the interstate and the truck stalled and would not restart. Had to get it towed.
Mfg Campaign: 11587062
Recall Date: May 5, 2024
Chrysler (fca Us, Llc)
Defect Description:
ELECTRICAL SYSTEM
Potential Consequences:
Occasionally after driving 15-30 minutes my dash gives me a quick "auto park brake disengaged" notification and my speedometer goes to 0 while I'm driving, then everything goes back to normal. (Event happens approximately every 3rd to 5th time I drive the vehicle) An additional event has occurred after driving a while my entire dash and screen will blackout as well. I've researched the internet and found that numerous people have the same issue or similar. I've gone to Dealerships and get no help whatsoever, they act like I'm wasting there time and basically ignore me, they said since I can't make the issue happen they can't look at it. I've read the same responses across the internet by other 2018 Ram 1500 owners, it's obvious we don't have a voice to this safety concern. Please look into this matter before someone gets hurt. I've owned the truck for approximately 2 months, I bought it from a dealership, the truck is in excellent condition with no major repairs. Definitely an electrical/computer issue.
Corrective Action:
Occasionally after driving 15-30 minutes my dash gives me a quick "auto park brake disengaged" notification and my speedometer goes to 0 while I'm driving, then everything goes back to normal. (Event happens approximately every 3rd to 5th time I drive the vehicle) An additional event has occurred after driving a while my entire dash and screen will blackout as well. I've researched the internet and found that numerous people have the same issue or similar. I've gone to Dealerships and get no help whatsoever, they act like I'm wasting there time and basically ignore me, they said since I can't make the issue happen they can't look at it. I've read the same responses across the internet by other 2018 Ram 1500 owners, it's obvious we don't have a voice to this safety concern. Please look into this matter before someone gets hurt. I've owned the truck for approximately 2 months, I bought it from a dealership, the truck is in excellent condition with no major repairs. Definitely an electrical/computer issue.
Additional Notes:
Occasionally after driving 15-30 minutes my dash gives me a quick "auto park brake disengaged" notification and my speedometer goes to 0 while I'm driving, then everything goes back to normal. (Event happens approximately every 3rd to 5th time I drive the vehicle) An additional event has occurred after driving a while my entire dash and screen will blackout as well. I've researched the internet and found that numerous people have the same issue or similar. I've gone to Dealerships and get no help whatsoever, they act like I'm wasting there time and basically ignore me, they said since I can't make the issue happen they can't look at it. I've read the same responses across the internet by other 2018 Ram 1500 owners, it's obvious we don't have a voice to this safety concern. Please look into this matter before someone gets hurt. I've owned the truck for approximately 2 months, I bought it from a dealership, the truck is in excellent condition with no major repairs. Definitely an electrical/computer issue.
Mfg Campaign: 11587085
Recall Date: May 5, 2024
Chrysler (fca Us, Llc)
Defect Description:
SERVICE BRAKES
Potential Consequences:
Occasionally after driving 15-30 minutes my dash gives me a quick "auto park brake disengaged" notification and my speedometer goes to 0 while I'm driving, then everything goes back to normal. (Event happens approximately every 3rd to 5th time I drive the vehicle) An additional event has occurred after driving a while my entire dash and screen will blackout as well. I've researched the internet and found that numerous people have the same issue or similar. I've gone to Dealerships and get no help whatsoever, they act like I'm wasting there time and basically ignore me, they said since I can't make the issue happen they can't look at it. I've read the same responses across the internet by other 2018 Ram 1500 owners, it's obvious we don't have a voice to this safety concern. Please look into this matter before someone gets hurt. I've owned the truck for approximately 2 months, I bought it from a dealership, the truck is in excellent condition with no major repairs. Definitely an electrical/computer issue.
Corrective Action:
Occasionally after driving 15-30 minutes my dash gives me a quick "auto park brake disengaged" notification and my speedometer goes to 0 while I'm driving, then everything goes back to normal. (Event happens approximately every 3rd to 5th time I drive the vehicle) An additional event has occurred after driving a while my entire dash and screen will blackout as well. I've researched the internet and found that numerous people have the same issue or similar. I've gone to Dealerships and get no help whatsoever, they act like I'm wasting there time and basically ignore me, they said since I can't make the issue happen they can't look at it. I've read the same responses across the internet by other 2018 Ram 1500 owners, it's obvious we don't have a voice to this safety concern. Please look into this matter before someone gets hurt. I've owned the truck for approximately 2 months, I bought it from a dealership, the truck is in excellent condition with no major repairs. Definitely an electrical/computer issue.
Additional Notes:
Occasionally after driving 15-30 minutes my dash gives me a quick "auto park brake disengaged" notification and my speedometer goes to 0 while I'm driving, then everything goes back to normal. (Event happens approximately every 3rd to 5th time I drive the vehicle) An additional event has occurred after driving a while my entire dash and screen will blackout as well. I've researched the internet and found that numerous people have the same issue or similar. I've gone to Dealerships and get no help whatsoever, they act like I'm wasting there time and basically ignore me, they said since I can't make the issue happen they can't look at it. I've read the same responses across the internet by other 2018 Ram 1500 owners, it's obvious we don't have a voice to this safety concern. Please look into this matter before someone gets hurt. I've owned the truck for approximately 2 months, I bought it from a dealership, the truck is in excellent condition with no major repairs. Definitely an electrical/computer issue.
Mfg Campaign: 11587085
Recall Date: May 5, 2024
Chrysler (fca Us, Llc)
Defect Description:
FORWARD COLLISION AVOIDANCE: AUTOMATIC EMERGENCY BRAKING
Potential Consequences:
Occasionally after driving 15-30 minutes my dash gives me a quick "auto park brake disengaged" notification and my speedometer goes to 0 while I'm driving, then everything goes back to normal. (Event happens approximately every 3rd to 5th time I drive the vehicle) An additional event has occurred after driving a while my entire dash and screen will blackout as well. I've researched the internet and found that numerous people have the same issue or similar. I've gone to Dealerships and get no help whatsoever, they act like I'm wasting there time and basically ignore me, they said since I can't make the issue happen they can't look at it. I've read the same responses across the internet by other 2018 Ram 1500 owners, it's obvious we don't have a voice to this safety concern. Please look into this matter before someone gets hurt. I've owned the truck for approximately 2 months, I bought it from a dealership, the truck is in excellent condition with no major repairs. Definitely an electrical/computer issue.
Corrective Action:
Occasionally after driving 15-30 minutes my dash gives me a quick "auto park brake disengaged" notification and my speedometer goes to 0 while I'm driving, then everything goes back to normal. (Event happens approximately every 3rd to 5th time I drive the vehicle) An additional event has occurred after driving a while my entire dash and screen will blackout as well. I've researched the internet and found that numerous people have the same issue or similar. I've gone to Dealerships and get no help whatsoever, they act like I'm wasting there time and basically ignore me, they said since I can't make the issue happen they can't look at it. I've read the same responses across the internet by other 2018 Ram 1500 owners, it's obvious we don't have a voice to this safety concern. Please look into this matter before someone gets hurt. I've owned the truck for approximately 2 months, I bought it from a dealership, the truck is in excellent condition with no major repairs. Definitely an electrical/computer issue.
Additional Notes:
Occasionally after driving 15-30 minutes my dash gives me a quick "auto park brake disengaged" notification and my speedometer goes to 0 while I'm driving, then everything goes back to normal. (Event happens approximately every 3rd to 5th time I drive the vehicle) An additional event has occurred after driving a while my entire dash and screen will blackout as well. I've researched the internet and found that numerous people have the same issue or similar. I've gone to Dealerships and get no help whatsoever, they act like I'm wasting there time and basically ignore me, they said since I can't make the issue happen they can't look at it. I've read the same responses across the internet by other 2018 Ram 1500 owners, it's obvious we don't have a voice to this safety concern. Please look into this matter before someone gets hurt. I've owned the truck for approximately 2 months, I bought it from a dealership, the truck is in excellent condition with no major repairs. Definitely an electrical/computer issue.
Mfg Campaign: 11587085
Recall Date: May 5, 2024
Chrysler (fca Us, Llc)
Defect Description:
ELECTRICAL SYSTEM
Potential Consequences:
In June of 2023, I was driving home and the vehicle became unresponsive, but still powered on. I was able to steer it partially to the side of the road. The gas pedal was unresponsive, all electrical was unresponsive and it also would not turn off. I called my husband, when he arrived about 20 minutes later we were finally able to turn off the truck, but electrical was still unresponsive so the windows would not roll up. I had just gotten off the freeway, about a mile, and was lucky to be in a residential area or I would have been unable to drive on the freeway. This is a major safely issue and I also had my 9 year old daughter in the truck with me. No warning messages or any symptoms prior to the problem/failure. We called and had it towed to our local trusted mechanic, Gray's Tire and Auto. It took about a month for Gray's to figure out the problem. They were also in conversations with the local RAM Dealer who did not know how to fix the problem. It ended up being recall [XXX] that was the issue. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Corrective Action:
In June of 2023, I was driving home and the vehicle became unresponsive, but still powered on. I was able to steer it partially to the side of the road. The gas pedal was unresponsive, all electrical was unresponsive and it also would not turn off. I called my husband, when he arrived about 20 minutes later we were finally able to turn off the truck, but electrical was still unresponsive so the windows would not roll up. I had just gotten off the freeway, about a mile, and was lucky to be in a residential area or I would have been unable to drive on the freeway. This is a major safely issue and I also had my 9 year old daughter in the truck with me. No warning messages or any symptoms prior to the problem/failure. We called and had it towed to our local trusted mechanic, Gray's Tire and Auto. It took about a month for Gray's to figure out the problem. They were also in conversations with the local RAM Dealer who did not know how to fix the problem. It ended up being recall [XXX] that was the issue. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Additional Notes:
In June of 2023, I was driving home and the vehicle became unresponsive, but still powered on. I was able to steer it partially to the side of the road. The gas pedal was unresponsive, all electrical was unresponsive and it also would not turn off. I called my husband, when he arrived about 20 minutes later we were finally able to turn off the truck, but electrical was still unresponsive so the windows would not roll up. I had just gotten off the freeway, about a mile, and was lucky to be in a residential area or I would have been unable to drive on the freeway. This is a major safely issue and I also had my 9 year old daughter in the truck with me. No warning messages or any symptoms prior to the problem/failure. We called and had it towed to our local trusted mechanic, Gray's Tire and Auto. It took about a month for Gray's to figure out the problem. They were also in conversations with the local RAM Dealer who did not know how to fix the problem. It ended up being recall [XXX] that was the issue. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Mfg Campaign: 11583063
Recall Date: Apr 15, 2024
Chrysler (fca Us, Llc)
Defect Description:
STEERING
Potential Consequences:
In June of 2023, I was driving home and the vehicle became unresponsive, but still powered on. I was able to steer it partially to the side of the road. The gas pedal was unresponsive, all electrical was unresponsive and it also would not turn off. I called my husband, when he arrived about 20 minutes later we were finally able to turn off the truck, but electrical was still unresponsive so the windows would not roll up. I had just gotten off the freeway, about a mile, and was lucky to be in a residential area or I would have been unable to drive on the freeway. This is a major safely issue and I also had my 9 year old daughter in the truck with me. No warning messages or any symptoms prior to the problem/failure. We called and had it towed to our local trusted mechanic, Gray's Tire and Auto. It took about a month for Gray's to figure out the problem. They were also in conversations with the local RAM Dealer who did not know how to fix the problem. It ended up being recall [XXX] that was the issue. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Corrective Action:
In June of 2023, I was driving home and the vehicle became unresponsive, but still powered on. I was able to steer it partially to the side of the road. The gas pedal was unresponsive, all electrical was unresponsive and it also would not turn off. I called my husband, when he arrived about 20 minutes later we were finally able to turn off the truck, but electrical was still unresponsive so the windows would not roll up. I had just gotten off the freeway, about a mile, and was lucky to be in a residential area or I would have been unable to drive on the freeway. This is a major safely issue and I also had my 9 year old daughter in the truck with me. No warning messages or any symptoms prior to the problem/failure. We called and had it towed to our local trusted mechanic, Gray's Tire and Auto. It took about a month for Gray's to figure out the problem. They were also in conversations with the local RAM Dealer who did not know how to fix the problem. It ended up being recall [XXX] that was the issue. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Additional Notes:
In June of 2023, I was driving home and the vehicle became unresponsive, but still powered on. I was able to steer it partially to the side of the road. The gas pedal was unresponsive, all electrical was unresponsive and it also would not turn off. I called my husband, when he arrived about 20 minutes later we were finally able to turn off the truck, but electrical was still unresponsive so the windows would not roll up. I had just gotten off the freeway, about a mile, and was lucky to be in a residential area or I would have been unable to drive on the freeway. This is a major safely issue and I also had my 9 year old daughter in the truck with me. No warning messages or any symptoms prior to the problem/failure. We called and had it towed to our local trusted mechanic, Gray's Tire and Auto. It took about a month for Gray's to figure out the problem. They were also in conversations with the local RAM Dealer who did not know how to fix the problem. It ended up being recall [XXX] that was the issue. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Mfg Campaign: 11583063
Recall Date: Apr 15, 2024
Chrysler (fca Us, Llc)
Defect Description:
VEHICLE SPEED CONTROL
Potential Consequences:
In June of 2023, I was driving home and the vehicle became unresponsive, but still powered on. I was able to steer it partially to the side of the road. The gas pedal was unresponsive, all electrical was unresponsive and it also would not turn off. I called my husband, when he arrived about 20 minutes later we were finally able to turn off the truck, but electrical was still unresponsive so the windows would not roll up. I had just gotten off the freeway, about a mile, and was lucky to be in a residential area or I would have been unable to drive on the freeway. This is a major safely issue and I also had my 9 year old daughter in the truck with me. No warning messages or any symptoms prior to the problem/failure. We called and had it towed to our local trusted mechanic, Gray's Tire and Auto. It took about a month for Gray's to figure out the problem. They were also in conversations with the local RAM Dealer who did not know how to fix the problem. It ended up being recall [XXX] that was the issue. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Corrective Action:
In June of 2023, I was driving home and the vehicle became unresponsive, but still powered on. I was able to steer it partially to the side of the road. The gas pedal was unresponsive, all electrical was unresponsive and it also would not turn off. I called my husband, when he arrived about 20 minutes later we were finally able to turn off the truck, but electrical was still unresponsive so the windows would not roll up. I had just gotten off the freeway, about a mile, and was lucky to be in a residential area or I would have been unable to drive on the freeway. This is a major safely issue and I also had my 9 year old daughter in the truck with me. No warning messages or any symptoms prior to the problem/failure. We called and had it towed to our local trusted mechanic, Gray's Tire and Auto. It took about a month for Gray's to figure out the problem. They were also in conversations with the local RAM Dealer who did not know how to fix the problem. It ended up being recall [XXX] that was the issue. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Additional Notes:
In June of 2023, I was driving home and the vehicle became unresponsive, but still powered on. I was able to steer it partially to the side of the road. The gas pedal was unresponsive, all electrical was unresponsive and it also would not turn off. I called my husband, when he arrived about 20 minutes later we were finally able to turn off the truck, but electrical was still unresponsive so the windows would not roll up. I had just gotten off the freeway, about a mile, and was lucky to be in a residential area or I would have been unable to drive on the freeway. This is a major safely issue and I also had my 9 year old daughter in the truck with me. No warning messages or any symptoms prior to the problem/failure. We called and had it towed to our local trusted mechanic, Gray's Tire and Auto. It took about a month for Gray's to figure out the problem. They were also in conversations with the local RAM Dealer who did not know how to fix the problem. It ended up being recall [XXX] that was the issue. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Mfg Campaign: 11583063
Recall Date: Apr 15, 2024
Chrysler (fca Us, Llc)
Defect Description:
ELECTRICAL SYSTEM
Potential Consequences:
U connect screen delaminating, and screen has gone blank.
Corrective Action:
U connect screen delaminating, and screen has gone blank.
Additional Notes:
U connect screen delaminating, and screen has gone blank.
Mfg Campaign: 11582375
Recall Date: Apr 11, 2024
Chrysler (fca Us, Llc)
Defect Description:
UNKNOWN OR OTHER
Potential Consequences:
U connect screen delaminating, and screen has gone blank.
Corrective Action:
U connect screen delaminating, and screen has gone blank.
Additional Notes:
U connect screen delaminating, and screen has gone blank.
Mfg Campaign: 11582375
Recall Date: Apr 11, 2024
Chrysler (fca Us, Llc)
Defect Description:
ELECTRICAL SYSTEM
Potential Consequences:
The vehicle turns on and off by itself and the radio and ac also started to turn on and switched between hi and low and the radio stations kept switching stations the power lock window buttons in times worked other times it would be stuck and didn't work. The key fob was switched to a new key fob however the problem persist the vehicle came to a sudden stop and shut off in the middle of the highway while driving causing all the electrical system in the vehicle to activate the alarm going off the anti lock brake on and the vehicle lights and vehicle turning on and off. I am concern with my safety and the public safety as this vehicle shut off while I was driving this could have cause a major accident if I were driving at regular high speed in the highway this could have caused total lost of control of the vehicle I had to get it towed to the dealer for service. The dealer fails to conduct a proper electrical diagnosis on the vehicle stating the issue is the key fob which was switch for a new one however this happen same day the key fob was switched which means the key fob was not the issue there is a major electrical issue that needs investigation this vehicle should be off the road or salvage no warning lights prior or after the incident the date it started which was on March 13,2024 the car was brought to service and released on April 3, 2024 and after changing key fob the problem continues and on April 4th the vehicle shut off while driving without warning. The dealer who sold the vehicle can not figure out the issue as a proper diagnosis has not be made by them and they continue to fail to fix the issue.
Corrective Action:
The vehicle turns on and off by itself and the radio and ac also started to turn on and switched between hi and low and the radio stations kept switching stations the power lock window buttons in times worked other times it would be stuck and didn't work. The key fob was switched to a new key fob however the problem persist the vehicle came to a sudden stop and shut off in the middle of the highway while driving causing all the electrical system in the vehicle to activate the alarm going off the anti lock brake on and the vehicle lights and vehicle turning on and off. I am concern with my safety and the public safety as this vehicle shut off while I was driving this could have cause a major accident if I were driving at regular high speed in the highway this could have caused total lost of control of the vehicle I had to get it towed to the dealer for service. The dealer fails to conduct a proper electrical diagnosis on the vehicle stating the issue is the key fob which was switch for a new one however this happen same day the key fob was switched which means the key fob was not the issue there is a major electrical issue that needs investigation this vehicle should be off the road or salvage no warning lights prior or after the incident the date it started which was on March 13,2024 the car was brought to service and released on April 3, 2024 and after changing key fob the problem continues and on April 4th the vehicle shut off while driving without warning. The dealer who sold the vehicle can not figure out the issue as a proper diagnosis has not be made by them and they continue to fail to fix the issue.
Additional Notes:
The vehicle turns on and off by itself and the radio and ac also started to turn on and switched between hi and low and the radio stations kept switching stations the power lock window buttons in times worked other times it would be stuck and didn't work. The key fob was switched to a new key fob however the problem persist the vehicle came to a sudden stop and shut off in the middle of the highway while driving causing all the electrical system in the vehicle to activate the alarm going off the anti lock brake on and the vehicle lights and vehicle turning on and off. I am concern with my safety and the public safety as this vehicle shut off while I was driving this could have cause a major accident if I were driving at regular high speed in the highway this could have caused total lost of control of the vehicle I had to get it towed to the dealer for service. The dealer fails to conduct a proper electrical diagnosis on the vehicle stating the issue is the key fob which was switch for a new one however this happen same day the key fob was switched which means the key fob was not the issue there is a major electrical issue that needs investigation this vehicle should be off the road or salvage no warning lights prior or after the incident the date it started which was on March 13,2024 the car was brought to service and released on April 3, 2024 and after changing key fob the problem continues and on April 4th the vehicle shut off while driving without warning. The dealer who sold the vehicle can not figure out the issue as a proper diagnosis has not be made by them and they continue to fail to fix the issue.
Mfg Campaign: 11582255
Recall Date: Apr 10, 2024
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