Complaints & Recalls
Official Safety Recalls - Important!
20 RecallsThese are official manufacturer recalls ordered by NHTSA for safety defects. If you own this vehicle, contact your dealer immediately for free repairs.
Chrysler (fca Us, Llc)
Safety Issue:
Chrysler (FCA US, LLC) is recalling certain 2016-2019 Ram 3500, Ram 1500, 2016-2020 Ram 2500, and 2016 Ram 3500 Cab Chassis vehicles. The right and left side curtain air bag inflators may rupture due to a manufacturing defect.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153) or go to nhtsa.gov.
Mfg Campaign: 05C, 09C, 10C
Recall Date: Jan 16, 2025
Chrysler (fca Us, Llc)
Safety Issue:
Chrysler (FCA US, LLC) is recalling certain 2014-2019 Ram 1500 and 2014-2020 Jeep Grand Cherokee vehicles equipped with 3.0L Diesel engines. The crankshaft position sensor tone wheel may delaminate, causing the engine to lose its ability to synchronize the fuel injector pulses and cam shaft timing, possibly resulting in an engine stall.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Mfg Campaign: 66A
Recall Date: Jun 8, 2023
Chrysler (fca Us, Llc)
Safety Issue:
Chrysler (FCA US, LLC) is recalling certain 2014-2020 Jeep Grand Cherokee, and 2014-2019 Ram 1500 vehicles equipped with 3.0L diesel engines. A high pressure fuel pump (HPFP) failure may introduce internal debris into the fuel system, potentially resulting in fuel starvation.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Mfg Campaign: Z46
Recall Date: Jun 9, 2022
Chrysler (fca Us, Llc)
Safety Issue:
Chrysler (FCA US, LLC) is recalling certain 2015-2020 Ram 1500 Classic, 2015-2016 Ram 3500, and Ram 2500 vehicles, and 2016 Ram 3500 Cab Chassis with a gross vehicle weight rating less than 10,000 lbs. The side air bag inflatable curtain (SABIC) inflator end cap may detach from the inflator, or the inflator sidewall may rupture.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Mfg Campaign: Y55
Recall Date: Aug 12, 2021
Chrysler (fca Us Llc)
Safety Issue:
Chrysler (FCA US LLC) is recalling certain 2014-2018 Ram 1500 and 2014-2016 Jeep Grand Cherokee vehicles equipped with 3.0L diesel engines. The crankshaft position sensor tone wheel may delaminate causing the engine to lose its ability to synchronize the fuel injector pulses and cam shaft timing, possibly resulting in an engine stall.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: W58
Recall Date: Aug 13, 2020
Chrysler (fca Us Llc)
Safety Issue:
Chrysler (FCA US LLC) is recalling certain 2014-2019 Ram 1500 and 1500 Classic Pickup trucks equipped with 3.0L Eco Diesel engines. The Exhaust Gas Recirculation (EGR) cooler may crack and allow pre-heated vaporized coolant to enter the EGR system. This mixture may combust inside the intake manifold.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: VB1
Recall Date: Oct 24, 2019
Chrysler (fca Us Llc)
Safety Issue:
Chrysler (FCA US LLC) is recalling certain 2015-2017 Ram 1500, 2500 and 3500 pickup trucks equipped with an 8 foot bed and a power locking tailgate. Chrysler is also recalling all 2013-2014 and 2018 Ram 1500, 2500 and 3500 pickup trucks built before April 1, 2018 with a 6 or 8 foot bed and a power locking tailgate. On August 29, 2019 Chrysler expanded the recall to include an additional 693,128 model year 2013-2014 Ram 1500, 2500 and 3500 pickup trucks. The tailgate actuator limiter tab may fracture and cause the tailgate to unlatch and open while driving.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: V44
Recall Date: May 9, 2019
Chrysler (fca Us Llc)
Safety Issue:
Chrysler (FCA US LLC) is recalling certain 2018-2019 Ram 1500 pickup trucks. The rear driveshaft may have an incomplete weld fusion between the tube and tube yoke, which may lead to weld cracking or the driveshaft fracturing.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: V48
Recall Date: Apr 25, 2019
Chrysler (fca Us Llc)
Safety Issue:
Chrysler (FCA US LLC) is recalling certain 2018-2019 RAM 1500 trucks. The rear differential may have been insufficiently filled, possibly resulting in its failure.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: U88
Recall Date: Aug 23, 2018
Chrysler (fca Us Llc)
Safety Issue:
Chrysler (FCA US LLC) is recalling certain 2018 Jeep Renegade, Compass and Grand Cherokee, RAM 1500 and Promaster, Fiat 500x, Dodge Journey, Challenger, Charger and Durango and Chrysler 300x vehicles, 2017-2018 Jeep Wrangler, Dodge Grand Caravan and Chrysler Town and Country vehicles and 2018-2019 Jeep Cherokee and 2018 Chrysler Pacifica and Pacifica Hybrid vehicles. The powertrain control module may be equipped with a voltage regulator chip in the circuit board that may fail, causing a stall or a no start condition.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: U87
Recall Date: Aug 9, 2018
Chrysler (fca Us Llc)
Safety Issue:
Chrysler (FCA US LLC) is recalling certain 2018 Dodge Journey and RAM 1500, 2500, and 3500 vehicles. The backup camera may experience a loss of image display while backing up. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 111, "Rearview Mirrors."
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: U56
Recall Date: Jun 14, 2018
Chrysler (fca Us Llc)
Safety Issue:
Chrysler (FCA US LLC) is recalling certain 2014-2018 Dodge Journey, Charger and Durango, RAM 2500, 3500, 3500 Cab Chassis (more than 10,000lb), 4500 Cab Chassis and 5500 Cab Chassis, Jeep Cherokee and Grand Cherokee and Chrysler 300, 2014-2019 RAM 1500, 2015-2018 Dodge Challenger, 2015-2017 Chrysler 200, 2016-2018 RAM 3500 Cab Chassis (less than 10,000 lb), 2017-2018 Chrysler Pacifica and 2018 Jeep Wrangler vehicles. These vehicles are being recalled to address a defect that could prevent the cruise control system from disengaging. If, when using cruise control, there is a short circuit within the vehicle's wiring, the driver may not be able to shut off the cruise control either by depressing the brake pedal or manually turning the system off once it has been engaged, resulting in either the vehicle maintaining its current speed or possibly accelerating.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: U49,U59-U65,U68,U73
Recall Date: May 17, 2018
Chrysler (fca Us Llc)
Safety Issue:
Chrysler (FCA US LLC) is recalling certain 2018 Dodge Charger, Durango and Challenger, Jeep Grand Cherokee and Wrangler, Chrysler 300, and RAM 1500 vehicles. An incorrect transmission park lock rod may have been installed in the transmission.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: U43
Recall Date: May 1, 2018
Chrysler (fca Us Llc)
Safety Issue:
Chrysler (FCA US LLC) is recalling certain 2017-2018 RAM 1500, 2500, 3500, 3500 Cab Chassis, 4500 Cab Chassis, and 5500 Cab Chassis vehicles, all equipped with a column shifter. Pushing the brake pedal for prolonged periods when the vehicle is running and in PARK may cause the Brake Transmission Shift Interlock (BTSI) pin to stick in the open position. With the pin in the open position, the transmission can be shifted out of PARK into any gear without pushing the brake pedal or having the key in the ignition.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: U11
Recall Date: Feb 8, 2018
Consumer Complaints
787 ComplaintsChrysler (fca Us, Llc)
Defect Description:
FORWARD COLLISION AVOIDANCE: AUTOMATIC EMERGENCY BRAKING
Potential Consequences:
The antilock brake system and the electronic brake system light came on when I started my truck. I’m not the first to have issues like this ram needs to issue a recall to fix these safety related problems!!
Corrective Action:
The antilock brake system and the electronic brake system light came on when I started my truck. I’m not the first to have issues like this ram needs to issue a recall to fix these safety related problems!!
Additional Notes:
The antilock brake system and the electronic brake system light came on when I started my truck. I’m not the first to have issues like this ram needs to issue a recall to fix these safety related problems!!
Mfg Campaign: 11463683
Recall Date: May 6, 2022
Chrysler (fca Us, Llc)
Defect Description:
ELECTRICAL SYSTEM
Potential Consequences:
The radio which is a 8.4 uconnect screen had started to delaminate cause the screen to randomly select items and constantly switch back and forth from one screen media to hvac controls and apps, it automatically turn my heated and cooled seats on and off and again and had even turned my auto dimmer for my rear view mirror off, and when I tried to turn it back on it would select the auto dimmer like I was touching the screen when I was not. This mind you while I was trying to drive at night making a huge distraction. It constantly hits items on the screen which brings up dialog which requires me to look down away from the road.
Corrective Action:
The radio which is a 8.4 uconnect screen had started to delaminate cause the screen to randomly select items and constantly switch back and forth from one screen media to hvac controls and apps, it automatically turn my heated and cooled seats on and off and again and had even turned my auto dimmer for my rear view mirror off, and when I tried to turn it back on it would select the auto dimmer like I was touching the screen when I was not. This mind you while I was trying to drive at night making a huge distraction. It constantly hits items on the screen which brings up dialog which requires me to look down away from the road.
Additional Notes:
The radio which is a 8.4 uconnect screen had started to delaminate cause the screen to randomly select items and constantly switch back and forth from one screen media to hvac controls and apps, it automatically turn my heated and cooled seats on and off and again and had even turned my auto dimmer for my rear view mirror off, and when I tried to turn it back on it would select the auto dimmer like I was touching the screen when I was not. This mind you while I was trying to drive at night making a huge distraction. It constantly hits items on the screen which brings up dialog which requires me to look down away from the road.
Mfg Campaign: 11462166
Recall Date: Apr 26, 2022
Chrysler (fca Us, Llc)
Defect Description:
SEATS
Potential Consequences:
The radio which is a 8.4 uconnect screen had started to delaminate cause the screen to randomly select items and constantly switch back and forth from one screen media to hvac controls and apps, it automatically turn my heated and cooled seats on and off and again and had even turned my auto dimmer for my rear view mirror off, and when I tried to turn it back on it would select the auto dimmer like I was touching the screen when I was not. This mind you while I was trying to drive at night making a huge distraction. It constantly hits items on the screen which brings up dialog which requires me to look down away from the road.
Corrective Action:
The radio which is a 8.4 uconnect screen had started to delaminate cause the screen to randomly select items and constantly switch back and forth from one screen media to hvac controls and apps, it automatically turn my heated and cooled seats on and off and again and had even turned my auto dimmer for my rear view mirror off, and when I tried to turn it back on it would select the auto dimmer like I was touching the screen when I was not. This mind you while I was trying to drive at night making a huge distraction. It constantly hits items on the screen which brings up dialog which requires me to look down away from the road.
Additional Notes:
The radio which is a 8.4 uconnect screen had started to delaminate cause the screen to randomly select items and constantly switch back and forth from one screen media to hvac controls and apps, it automatically turn my heated and cooled seats on and off and again and had even turned my auto dimmer for my rear view mirror off, and when I tried to turn it back on it would select the auto dimmer like I was touching the screen when I was not. This mind you while I was trying to drive at night making a huge distraction. It constantly hits items on the screen which brings up dialog which requires me to look down away from the road.
Mfg Campaign: 11462166
Recall Date: Apr 26, 2022
Chrysler (fca Us, Llc)
Defect Description:
ELECTRICAL SYSTEM
Potential Consequences:
Please help this is an ongoing safety issue that causes my phantom touching on my stereo screen. The screen is not just radio but air, cameras and many other electrical settings. The heat will come on going down the highway when there is no air turned on. The backup camera will pop up on the screen causing a pretty uncomfortable feeling when going down the road at 70mph. Along with apps opening up, random phone calls through the Uconnect system causing me to try and switch the system off. This is a problem that is visible all across the internet while dealers and others are taking advantage charging money for the fix. Last June I started noticing a bubble in the left portion of my screen. I took the truck into the dealership I bought it from and my warranty had gone out so they would not help. Ive tried contact dodge and they keep running me around passing me to different departments. The issue is now to where I can’t do anything with the radio and it constantly phantom pushing of buttons. I have researched the issue and this is common problem all across Chrysler and dodge vehicles around 2018.
Corrective Action:
Please help this is an ongoing safety issue that causes my phantom touching on my stereo screen. The screen is not just radio but air, cameras and many other electrical settings. The heat will come on going down the highway when there is no air turned on. The backup camera will pop up on the screen causing a pretty uncomfortable feeling when going down the road at 70mph. Along with apps opening up, random phone calls through the Uconnect system causing me to try and switch the system off. This is a problem that is visible all across the internet while dealers and others are taking advantage charging money for the fix. Last June I started noticing a bubble in the left portion of my screen. I took the truck into the dealership I bought it from and my warranty had gone out so they would not help. Ive tried contact dodge and they keep running me around passing me to different departments. The issue is now to where I can’t do anything with the radio and it constantly phantom pushing of buttons. I have researched the issue and this is common problem all across Chrysler and dodge vehicles around 2018.
Additional Notes:
Please help this is an ongoing safety issue that causes my phantom touching on my stereo screen. The screen is not just radio but air, cameras and many other electrical settings. The heat will come on going down the highway when there is no air turned on. The backup camera will pop up on the screen causing a pretty uncomfortable feeling when going down the road at 70mph. Along with apps opening up, random phone calls through the Uconnect system causing me to try and switch the system off. This is a problem that is visible all across the internet while dealers and others are taking advantage charging money for the fix. Last June I started noticing a bubble in the left portion of my screen. I took the truck into the dealership I bought it from and my warranty had gone out so they would not help. Ive tried contact dodge and they keep running me around passing me to different departments. The issue is now to where I can’t do anything with the radio and it constantly phantom pushing of buttons. I have researched the issue and this is common problem all across Chrysler and dodge vehicles around 2018.
Mfg Campaign: 11462223
Recall Date: Apr 26, 2022
Chrysler (fca Us, Llc)
Defect Description:
UNKNOWN OR OTHER
Potential Consequences:
Please help this is an ongoing safety issue that causes my phantom touching on my stereo screen. The screen is not just radio but air, cameras and many other electrical settings. The heat will come on going down the highway when there is no air turned on. The backup camera will pop up on the screen causing a pretty uncomfortable feeling when going down the road at 70mph. Along with apps opening up, random phone calls through the Uconnect system causing me to try and switch the system off. This is a problem that is visible all across the internet while dealers and others are taking advantage charging money for the fix. Last June I started noticing a bubble in the left portion of my screen. I took the truck into the dealership I bought it from and my warranty had gone out so they would not help. Ive tried contact dodge and they keep running me around passing me to different departments. The issue is now to where I can’t do anything with the radio and it constantly phantom pushing of buttons. I have researched the issue and this is common problem all across Chrysler and dodge vehicles around 2018.
Corrective Action:
Please help this is an ongoing safety issue that causes my phantom touching on my stereo screen. The screen is not just radio but air, cameras and many other electrical settings. The heat will come on going down the highway when there is no air turned on. The backup camera will pop up on the screen causing a pretty uncomfortable feeling when going down the road at 70mph. Along with apps opening up, random phone calls through the Uconnect system causing me to try and switch the system off. This is a problem that is visible all across the internet while dealers and others are taking advantage charging money for the fix. Last June I started noticing a bubble in the left portion of my screen. I took the truck into the dealership I bought it from and my warranty had gone out so they would not help. Ive tried contact dodge and they keep running me around passing me to different departments. The issue is now to where I can’t do anything with the radio and it constantly phantom pushing of buttons. I have researched the issue and this is common problem all across Chrysler and dodge vehicles around 2018.
Additional Notes:
Please help this is an ongoing safety issue that causes my phantom touching on my stereo screen. The screen is not just radio but air, cameras and many other electrical settings. The heat will come on going down the highway when there is no air turned on. The backup camera will pop up on the screen causing a pretty uncomfortable feeling when going down the road at 70mph. Along with apps opening up, random phone calls through the Uconnect system causing me to try and switch the system off. This is a problem that is visible all across the internet while dealers and others are taking advantage charging money for the fix. Last June I started noticing a bubble in the left portion of my screen. I took the truck into the dealership I bought it from and my warranty had gone out so they would not help. Ive tried contact dodge and they keep running me around passing me to different departments. The issue is now to where I can’t do anything with the radio and it constantly phantom pushing of buttons. I have researched the issue and this is common problem all across Chrysler and dodge vehicles around 2018.
Mfg Campaign: 11462223
Recall Date: Apr 26, 2022
Chrysler (fca Us, Llc)
Defect Description:
ENGINE
Potential Consequences:
I was driving my 2018 RAM at night when it suddenly started to smoke. I had to stop in the middle of the road to find coolant had splattered on part of the engine and was leaking. Upon further inspection this morning I found there is a missing bolt on the radiator and it is cracked and a hose apparently burst. Called the dealership and states this is not covered by the warranty since I’m on my 4th year and the type of part that it is, however, the only people to have ever worked on this vehicle have been the dealership and they have never had to do any repairs on the car, only regular oil changes and a warranty repair to my Uconnect screen that was faulty. There is no reason why this would have happened other thanks faulty parts. Upon investigating further I found that 2018 Rams with Ecodiesel engine(I have a gas engine) have a recall for the same issue and many people are having issues getting repair issues due to parts. I have also found other people with gas engines with similar issues. I’d like to have some resolution with the manufacturer do they may cover their issue, not have to pay out of pocket for this.
Corrective Action:
I was driving my 2018 RAM at night when it suddenly started to smoke. I had to stop in the middle of the road to find coolant had splattered on part of the engine and was leaking. Upon further inspection this morning I found there is a missing bolt on the radiator and it is cracked and a hose apparently burst. Called the dealership and states this is not covered by the warranty since I’m on my 4th year and the type of part that it is, however, the only people to have ever worked on this vehicle have been the dealership and they have never had to do any repairs on the car, only regular oil changes and a warranty repair to my Uconnect screen that was faulty. There is no reason why this would have happened other thanks faulty parts. Upon investigating further I found that 2018 Rams with Ecodiesel engine(I have a gas engine) have a recall for the same issue and many people are having issues getting repair issues due to parts. I have also found other people with gas engines with similar issues. I’d like to have some resolution with the manufacturer do they may cover their issue, not have to pay out of pocket for this.
Additional Notes:
I was driving my 2018 RAM at night when it suddenly started to smoke. I had to stop in the middle of the road to find coolant had splattered on part of the engine and was leaking. Upon further inspection this morning I found there is a missing bolt on the radiator and it is cracked and a hose apparently burst. Called the dealership and states this is not covered by the warranty since I’m on my 4th year and the type of part that it is, however, the only people to have ever worked on this vehicle have been the dealership and they have never had to do any repairs on the car, only regular oil changes and a warranty repair to my Uconnect screen that was faulty. There is no reason why this would have happened other thanks faulty parts. Upon investigating further I found that 2018 Rams with Ecodiesel engine(I have a gas engine) have a recall for the same issue and many people are having issues getting repair issues due to parts. I have also found other people with gas engines with similar issues. I’d like to have some resolution with the manufacturer do they may cover their issue, not have to pay out of pocket for this.
Mfg Campaign: 11459216
Recall Date: Apr 1, 2022
Chrysler (fca Us, Llc)
Defect Description:
POWER TRAIN
Potential Consequences:
I was driving my 2018 RAM at night when it suddenly started to smoke. I had to stop in the middle of the road to find coolant had splattered on part of the engine and was leaking. Upon further inspection this morning I found there is a missing bolt on the radiator and it is cracked and a hose apparently burst. Called the dealership and states this is not covered by the warranty since I’m on my 4th year and the type of part that it is, however, the only people to have ever worked on this vehicle have been the dealership and they have never had to do any repairs on the car, only regular oil changes and a warranty repair to my Uconnect screen that was faulty. There is no reason why this would have happened other thanks faulty parts. Upon investigating further I found that 2018 Rams with Ecodiesel engine(I have a gas engine) have a recall for the same issue and many people are having issues getting repair issues due to parts. I have also found other people with gas engines with similar issues. I’d like to have some resolution with the manufacturer do they may cover their issue, not have to pay out of pocket for this.
Corrective Action:
I was driving my 2018 RAM at night when it suddenly started to smoke. I had to stop in the middle of the road to find coolant had splattered on part of the engine and was leaking. Upon further inspection this morning I found there is a missing bolt on the radiator and it is cracked and a hose apparently burst. Called the dealership and states this is not covered by the warranty since I’m on my 4th year and the type of part that it is, however, the only people to have ever worked on this vehicle have been the dealership and they have never had to do any repairs on the car, only regular oil changes and a warranty repair to my Uconnect screen that was faulty. There is no reason why this would have happened other thanks faulty parts. Upon investigating further I found that 2018 Rams with Ecodiesel engine(I have a gas engine) have a recall for the same issue and many people are having issues getting repair issues due to parts. I have also found other people with gas engines with similar issues. I’d like to have some resolution with the manufacturer do they may cover their issue, not have to pay out of pocket for this.
Additional Notes:
I was driving my 2018 RAM at night when it suddenly started to smoke. I had to stop in the middle of the road to find coolant had splattered on part of the engine and was leaking. Upon further inspection this morning I found there is a missing bolt on the radiator and it is cracked and a hose apparently burst. Called the dealership and states this is not covered by the warranty since I’m on my 4th year and the type of part that it is, however, the only people to have ever worked on this vehicle have been the dealership and they have never had to do any repairs on the car, only regular oil changes and a warranty repair to my Uconnect screen that was faulty. There is no reason why this would have happened other thanks faulty parts. Upon investigating further I found that 2018 Rams with Ecodiesel engine(I have a gas engine) have a recall for the same issue and many people are having issues getting repair issues due to parts. I have also found other people with gas engines with similar issues. I’d like to have some resolution with the manufacturer do they may cover their issue, not have to pay out of pocket for this.
Mfg Campaign: 11459216
Recall Date: Apr 1, 2022
Chrysler (fca Us, Llc)
Defect Description:
UNKNOWN OR OTHER
Potential Consequences:
I was driving my 2018 RAM at night when it suddenly started to smoke. I had to stop in the middle of the road to find coolant had splattered on part of the engine and was leaking. Upon further inspection this morning I found there is a missing bolt on the radiator and it is cracked and a hose apparently burst. Called the dealership and states this is not covered by the warranty since I’m on my 4th year and the type of part that it is, however, the only people to have ever worked on this vehicle have been the dealership and they have never had to do any repairs on the car, only regular oil changes and a warranty repair to my Uconnect screen that was faulty. There is no reason why this would have happened other thanks faulty parts. Upon investigating further I found that 2018 Rams with Ecodiesel engine(I have a gas engine) have a recall for the same issue and many people are having issues getting repair issues due to parts. I have also found other people with gas engines with similar issues. I’d like to have some resolution with the manufacturer do they may cover their issue, not have to pay out of pocket for this.
Corrective Action:
I was driving my 2018 RAM at night when it suddenly started to smoke. I had to stop in the middle of the road to find coolant had splattered on part of the engine and was leaking. Upon further inspection this morning I found there is a missing bolt on the radiator and it is cracked and a hose apparently burst. Called the dealership and states this is not covered by the warranty since I’m on my 4th year and the type of part that it is, however, the only people to have ever worked on this vehicle have been the dealership and they have never had to do any repairs on the car, only regular oil changes and a warranty repair to my Uconnect screen that was faulty. There is no reason why this would have happened other thanks faulty parts. Upon investigating further I found that 2018 Rams with Ecodiesel engine(I have a gas engine) have a recall for the same issue and many people are having issues getting repair issues due to parts. I have also found other people with gas engines with similar issues. I’d like to have some resolution with the manufacturer do they may cover their issue, not have to pay out of pocket for this.
Additional Notes:
I was driving my 2018 RAM at night when it suddenly started to smoke. I had to stop in the middle of the road to find coolant had splattered on part of the engine and was leaking. Upon further inspection this morning I found there is a missing bolt on the radiator and it is cracked and a hose apparently burst. Called the dealership and states this is not covered by the warranty since I’m on my 4th year and the type of part that it is, however, the only people to have ever worked on this vehicle have been the dealership and they have never had to do any repairs on the car, only regular oil changes and a warranty repair to my Uconnect screen that was faulty. There is no reason why this would have happened other thanks faulty parts. Upon investigating further I found that 2018 Rams with Ecodiesel engine(I have a gas engine) have a recall for the same issue and many people are having issues getting repair issues due to parts. I have also found other people with gas engines with similar issues. I’d like to have some resolution with the manufacturer do they may cover their issue, not have to pay out of pocket for this.
Mfg Campaign: 11459216
Recall Date: Apr 1, 2022
Chrysler (fca Us, Llc)
Defect Description:
STEERING
Potential Consequences:
Intermittent loss of power steering. Steering fights driver input when turning in either direction, when straightening out from a turn & gradual road curves. Inspected by competent mechanic. EPS rack & pinion failing at 22,300 miles on vehicle. EPS serial # not affected by FCA recall
Corrective Action:
Intermittent loss of power steering. Steering fights driver input when turning in either direction, when straightening out from a turn & gradual road curves. Inspected by competent mechanic. EPS rack & pinion failing at 22,300 miles on vehicle. EPS serial # not affected by FCA recall
Additional Notes:
Intermittent loss of power steering. Steering fights driver input when turning in either direction, when straightening out from a turn & gradual road curves. Inspected by competent mechanic. EPS rack & pinion failing at 22,300 miles on vehicle. EPS serial # not affected by FCA recall
Mfg Campaign: 11458304
Recall Date: Mar 25, 2022
Chrysler (fca Us, Llc)
Defect Description:
ELECTRICAL SYSTEM:12V/24V/48V BATTERY
Potential Consequences:
The contact's father owns a 2018 Ram 1500. The contact stated that while driving 20 MPH, an abnormal odor was detected and a loud sound was heard coming from the vehicle. The contact pulled over and inspected under the hood. She noticed that the battery had exploded, with cracks on the casing and battery acid leakage. The check engine, battery, and ABS warning lights were illuminated. The vehicle was towed to the dealer where it was diagnosed that no codes appeared after they replaced the battery. The vehicle was not repaired and remained at the dealer. Prior to the failure, the vehicle had a jumpstart from Triple A towing company. The manufacturer was made aware of the failure. The failure mileage was approximately 58,800.
Corrective Action:
The contact's father owns a 2018 Ram 1500. The contact stated that while driving 20 MPH, an abnormal odor was detected and a loud sound was heard coming from the vehicle. The contact pulled over and inspected under the hood. She noticed that the battery had exploded, with cracks on the casing and battery acid leakage. The check engine, battery, and ABS warning lights were illuminated. The vehicle was towed to the dealer where it was diagnosed that no codes appeared after they replaced the battery. The vehicle was not repaired and remained at the dealer. Prior to the failure, the vehicle had a jumpstart from Triple A towing company. The manufacturer was made aware of the failure. The failure mileage was approximately 58,800.
Additional Notes:
The contact's father owns a 2018 Ram 1500. The contact stated that while driving 20 MPH, an abnormal odor was detected and a loud sound was heard coming from the vehicle. The contact pulled over and inspected under the hood. She noticed that the battery had exploded, with cracks on the casing and battery acid leakage. The check engine, battery, and ABS warning lights were illuminated. The vehicle was towed to the dealer where it was diagnosed that no codes appeared after they replaced the battery. The vehicle was not repaired and remained at the dealer. Prior to the failure, the vehicle had a jumpstart from Triple A towing company. The manufacturer was made aware of the failure. The failure mileage was approximately 58,800.
Mfg Campaign: 11458237
Recall Date: Mar 24, 2022
Chrysler (fca Us, Llc)
Defect Description:
ENGINE AND ENGINE COOLING
Potential Consequences:
The contact's husband owned a 2018 Ram 1500. Two years ago, the contact received a notification for NHTSA Campaign Number: 19V757000 (Engine and Engine Cooling); however, the parts for the repair were unavailable. At the time, the dealer had been notified about the recall and confirmed that parts were not yet available. A year later, the dealer called that contact to inform her and that parts slowly coming to their dealer and that she had been placed on a waiting list for the recall repair. Recently, the contact stated that while her husband was driving at 65 MPH, the vehicle failed to accelerate upon depression of the accelerator pedal; two unknown warning lights also appeared on the instrument panel. As her husband pulled over, a white color smoke began to emit from the engine. Upon lifting up the engine's hood, her husband saw flames coming from under the engine. Her husband immediately called 911 and while on the phone with the dispatcher, the vehicle became engulfed in flames. The fire department arrived ten minutes later and extinguished the fire. The contact was uncertain if a fire report was filed; no injuries were reported. The vehicle was towed to two independent mechanics where it was later deemed a total loss. The manufacturer had been notified of the failure and a case was filed. The contact stated that the manufacturer had exceeded a reasonable amount of time for the repair. The failure mileage was approximately 66,000. Parts distribution disconnect.
Corrective Action:
The contact's husband owned a 2018 Ram 1500. Two years ago, the contact received a notification for NHTSA Campaign Number: 19V757000 (Engine and Engine Cooling); however, the parts for the repair were unavailable. At the time, the dealer had been notified about the recall and confirmed that parts were not yet available. A year later, the dealer called that contact to inform her and that parts slowly coming to their dealer and that she had been placed on a waiting list for the recall repair. Recently, the contact stated that while her husband was driving at 65 MPH, the vehicle failed to accelerate upon depression of the accelerator pedal; two unknown warning lights also appeared on the instrument panel. As her husband pulled over, a white color smoke began to emit from the engine. Upon lifting up the engine's hood, her husband saw flames coming from under the engine. Her husband immediately called 911 and while on the phone with the dispatcher, the vehicle became engulfed in flames. The fire department arrived ten minutes later and extinguished the fire. The contact was uncertain if a fire report was filed; no injuries were reported. The vehicle was towed to two independent mechanics where it was later deemed a total loss. The manufacturer had been notified of the failure and a case was filed. The contact stated that the manufacturer had exceeded a reasonable amount of time for the repair. The failure mileage was approximately 66,000. Parts distribution disconnect.
Additional Notes:
The contact's husband owned a 2018 Ram 1500. Two years ago, the contact received a notification for NHTSA Campaign Number: 19V757000 (Engine and Engine Cooling); however, the parts for the repair were unavailable. At the time, the dealer had been notified about the recall and confirmed that parts were not yet available. A year later, the dealer called that contact to inform her and that parts slowly coming to their dealer and that she had been placed on a waiting list for the recall repair. Recently, the contact stated that while her husband was driving at 65 MPH, the vehicle failed to accelerate upon depression of the accelerator pedal; two unknown warning lights also appeared on the instrument panel. As her husband pulled over, a white color smoke began to emit from the engine. Upon lifting up the engine's hood, her husband saw flames coming from under the engine. Her husband immediately called 911 and while on the phone with the dispatcher, the vehicle became engulfed in flames. The fire department arrived ten minutes later and extinguished the fire. The contact was uncertain if a fire report was filed; no injuries were reported. The vehicle was towed to two independent mechanics where it was later deemed a total loss. The manufacturer had been notified of the failure and a case was filed. The contact stated that the manufacturer had exceeded a reasonable amount of time for the repair. The failure mileage was approximately 66,000. Parts distribution disconnect.
Mfg Campaign: 11457675
Recall Date: Mar 21, 2022
Chrysler (fca Us, Llc)
Defect Description:
ELECTRICAL SYSTEM
Potential Consequences:
The Touch Screen 8.4 Uconnect Screen is Delaminating and has Phantom Touches with Render the Screen useless and it takes away from the ability to use the screen and the SOS or Assist feature it has incase of any emergencies.
Corrective Action:
The Touch Screen 8.4 Uconnect Screen is Delaminating and has Phantom Touches with Render the Screen useless and it takes away from the ability to use the screen and the SOS or Assist feature it has incase of any emergencies.
Additional Notes:
The Touch Screen 8.4 Uconnect Screen is Delaminating and has Phantom Touches with Render the Screen useless and it takes away from the ability to use the screen and the SOS or Assist feature it has incase of any emergencies.
Mfg Campaign: 11457403
Recall Date: Mar 19, 2022
Chrysler (fca Us, Llc)
Defect Description:
EQUIPMENT:ELECTRICAL:INFOTAINMENT:VIDEO (TOUCH)SCREEN/MONITOR/UNIT
Potential Consequences:
The contact owns a 2018 Ram 1500. The contact stated while in reverse at approximately 2 MPH, the backup camera screen would go blank, or the image would become pixilated. The contact had not noticed any warning lights. The contact had taken the vehicle to a local dealer, where it was diagnosed and determined that the navigation and information computer screen needed to be replaced. The vehicle was not repaired. The manufacturer had been informed of the failure. The failure mileage was approximately 68,000.
Corrective Action:
The contact owns a 2018 Ram 1500. The contact stated while in reverse at approximately 2 MPH, the backup camera screen would go blank, or the image would become pixilated. The contact had not noticed any warning lights. The contact had taken the vehicle to a local dealer, where it was diagnosed and determined that the navigation and information computer screen needed to be replaced. The vehicle was not repaired. The manufacturer had been informed of the failure. The failure mileage was approximately 68,000.
Additional Notes:
The contact owns a 2018 Ram 1500. The contact stated while in reverse at approximately 2 MPH, the backup camera screen would go blank, or the image would become pixilated. The contact had not noticed any warning lights. The contact had taken the vehicle to a local dealer, where it was diagnosed and determined that the navigation and information computer screen needed to be replaced. The vehicle was not repaired. The manufacturer had been informed of the failure. The failure mileage was approximately 68,000.
Mfg Campaign: 11457282
Recall Date: Mar 18, 2022
Chrysler (fca Us, Llc)
Defect Description:
UNKNOWN OR OTHER
Potential Consequences:
Uconnect 8.4 graphic panel (radio, navigation, climate control, etc...) is de-laminating causing random systems outcomes and dangerous driver distractions. Online research shows this is caused by some chemical between the outer touch sensitive screen and inner radio screen itself leaking out the bottom of the assembly. I'm concerned about what this chemical is and its toxicity to humans both breathing it or potentially touching it. This is a well know and common deficiency, especially within 2018 models, which the manufacturer will only address if still under warranty (all 2018 Chrysler vehicles are past the 3 year/36,000 mile warranty period.)
Corrective Action:
Uconnect 8.4 graphic panel (radio, navigation, climate control, etc...) is de-laminating causing random systems outcomes and dangerous driver distractions. Online research shows this is caused by some chemical between the outer touch sensitive screen and inner radio screen itself leaking out the bottom of the assembly. I'm concerned about what this chemical is and its toxicity to humans both breathing it or potentially touching it. This is a well know and common deficiency, especially within 2018 models, which the manufacturer will only address if still under warranty (all 2018 Chrysler vehicles are past the 3 year/36,000 mile warranty period.)
Additional Notes:
Uconnect 8.4 graphic panel (radio, navigation, climate control, etc...) is de-laminating causing random systems outcomes and dangerous driver distractions. Online research shows this is caused by some chemical between the outer touch sensitive screen and inner radio screen itself leaking out the bottom of the assembly. I'm concerned about what this chemical is and its toxicity to humans both breathing it or potentially touching it. This is a well know and common deficiency, especially within 2018 models, which the manufacturer will only address if still under warranty (all 2018 Chrysler vehicles are past the 3 year/36,000 mile warranty period.)
Mfg Campaign: 11455757
Recall Date: Mar 8, 2022
Chrysler (fca Us, Llc)
Defect Description:
ELECTRICAL SYSTEM
Potential Consequences:
As I'm driving my truck there is a error message that keeps popping on on the vehicle information system. I can shut the information system off and I can't get rid of the error message. this is distracting me while I'm driving.
Corrective Action:
As I'm driving my truck there is a error message that keeps popping on on the vehicle information system. I can shut the information system off and I can't get rid of the error message. this is distracting me while I'm driving.
Additional Notes:
As I'm driving my truck there is a error message that keeps popping on on the vehicle information system. I can shut the information system off and I can't get rid of the error message. this is distracting me while I'm driving.
Mfg Campaign: 11455300
Recall Date: Mar 5, 2022
Chrysler (fca Us, Llc)
Defect Description:
ENGINE
Potential Consequences:
The contact owns a 2018 Ram 1500. The contact stated that while driving at approximately 55 MPH, there was an abnormal noise coming from the vehicle. The low oil pressure warning light was illuminated. The contact stated that after turning off the vehicle, the vehicle was unable to be restarted. The vehicle was towed to an independent dealer, where it was diagnosed that the bearing on the crankshaft was loose and causing damage to the engine. The vehicle was not repaired. The manufacturer was notified of the failure. The approximate failure mileage was 50,000.
Corrective Action:
The contact owns a 2018 Ram 1500. The contact stated that while driving at approximately 55 MPH, there was an abnormal noise coming from the vehicle. The low oil pressure warning light was illuminated. The contact stated that after turning off the vehicle, the vehicle was unable to be restarted. The vehicle was towed to an independent dealer, where it was diagnosed that the bearing on the crankshaft was loose and causing damage to the engine. The vehicle was not repaired. The manufacturer was notified of the failure. The approximate failure mileage was 50,000.
Additional Notes:
The contact owns a 2018 Ram 1500. The contact stated that while driving at approximately 55 MPH, there was an abnormal noise coming from the vehicle. The low oil pressure warning light was illuminated. The contact stated that after turning off the vehicle, the vehicle was unable to be restarted. The vehicle was towed to an independent dealer, where it was diagnosed that the bearing on the crankshaft was loose and causing damage to the engine. The vehicle was not repaired. The manufacturer was notified of the failure. The approximate failure mileage was 50,000.
Mfg Campaign: 11455195
Recall Date: Mar 4, 2022
Chrysler (fca Us, Llc)
Defect Description:
ENGINE
Potential Consequences:
while driving on the highway with cruise control engaged at 60 mph there was a loud clunk sound and the truck immediately decelerated. The cruise control had disengaged and the truck seemed to go into limp home mode and the check engine light came on. I pulled to the side of the road and shut the engine off. I looked under the truck to see if I had run over something and checked the drive line for damage but found none. Restarting the engine took considerably more crank time than normal. While driving home the truck would not accelerate normally and top speed uphill was 19-23 mph depending on the climb with rpm around 3000 before what felt like fuel cut off and immediate deceleration until rpm was dropped to around 2000. The 5 hour trip home turned into an 8 hour trip. The check engine DTC is P0336 (crank position sensor A circuit range/performance). There is a recall W58 (20V475000) for software update for loss of crankshaft position sensor signal. This update substitutes the camshaft position sensor signal for the lost crankshaft signal. There is a known defect with the tone ring on the 3.0 eco diesel. The magnetic material on the tone ring delaminates. The software update does not fix the loss of crankshaft signal. The engine now has excessive crank time before starting. There is an a noticeable aceleration lag and the truck struggles on uphill grades. The cruise control is now inoperable with the crank signal DTC is permanent until the tone ring is replaced. My repair shop checked for parts avaiability and found dodge has 22,000 in stock which leads me to believe that they not only know about the problem but also know the only true fix is to replace the failed tone ring. The truck is unsafe to drive until the failed tone ring is replaced.
Corrective Action:
while driving on the highway with cruise control engaged at 60 mph there was a loud clunk sound and the truck immediately decelerated. The cruise control had disengaged and the truck seemed to go into limp home mode and the check engine light came on. I pulled to the side of the road and shut the engine off. I looked under the truck to see if I had run over something and checked the drive line for damage but found none. Restarting the engine took considerably more crank time than normal. While driving home the truck would not accelerate normally and top speed uphill was 19-23 mph depending on the climb with rpm around 3000 before what felt like fuel cut off and immediate deceleration until rpm was dropped to around 2000. The 5 hour trip home turned into an 8 hour trip. The check engine DTC is P0336 (crank position sensor A circuit range/performance). There is a recall W58 (20V475000) for software update for loss of crankshaft position sensor signal. This update substitutes the camshaft position sensor signal for the lost crankshaft signal. There is a known defect with the tone ring on the 3.0 eco diesel. The magnetic material on the tone ring delaminates. The software update does not fix the loss of crankshaft signal. The engine now has excessive crank time before starting. There is an a noticeable aceleration lag and the truck struggles on uphill grades. The cruise control is now inoperable with the crank signal DTC is permanent until the tone ring is replaced. My repair shop checked for parts avaiability and found dodge has 22,000 in stock which leads me to believe that they not only know about the problem but also know the only true fix is to replace the failed tone ring. The truck is unsafe to drive until the failed tone ring is replaced.
Additional Notes:
while driving on the highway with cruise control engaged at 60 mph there was a loud clunk sound and the truck immediately decelerated. The cruise control had disengaged and the truck seemed to go into limp home mode and the check engine light came on. I pulled to the side of the road and shut the engine off. I looked under the truck to see if I had run over something and checked the drive line for damage but found none. Restarting the engine took considerably more crank time than normal. While driving home the truck would not accelerate normally and top speed uphill was 19-23 mph depending on the climb with rpm around 3000 before what felt like fuel cut off and immediate deceleration until rpm was dropped to around 2000. The 5 hour trip home turned into an 8 hour trip. The check engine DTC is P0336 (crank position sensor A circuit range/performance). There is a recall W58 (20V475000) for software update for loss of crankshaft position sensor signal. This update substitutes the camshaft position sensor signal for the lost crankshaft signal. There is a known defect with the tone ring on the 3.0 eco diesel. The magnetic material on the tone ring delaminates. The software update does not fix the loss of crankshaft signal. The engine now has excessive crank time before starting. There is an a noticeable aceleration lag and the truck struggles on uphill grades. The cruise control is now inoperable with the crank signal DTC is permanent until the tone ring is replaced. My repair shop checked for parts avaiability and found dodge has 22,000 in stock which leads me to believe that they not only know about the problem but also know the only true fix is to replace the failed tone ring. The truck is unsafe to drive until the failed tone ring is replaced.
Mfg Campaign: 11454554
Recall Date: Feb 28, 2022
Chrysler (fca Us, Llc)
Defect Description:
ELECTRICAL SYSTEM
Potential Consequences:
Instrument panel controlling radio, HVAC, back up camera, hands free devices, etc is faulty. It turns on/off by itself, glitches to many operations several times a second. Can not be turned off. Extremely distracting. The panel also gets very hot - worried about fire hazard.
Corrective Action:
Instrument panel controlling radio, HVAC, back up camera, hands free devices, etc is faulty. It turns on/off by itself, glitches to many operations several times a second. Can not be turned off. Extremely distracting. The panel also gets very hot - worried about fire hazard.
Additional Notes:
Instrument panel controlling radio, HVAC, back up camera, hands free devices, etc is faulty. It turns on/off by itself, glitches to many operations several times a second. Can not be turned off. Extremely distracting. The panel also gets very hot - worried about fire hazard.
Mfg Campaign: 11452480
Recall Date: Feb 17, 2022
Chrysler (fca Us, Llc)
Defect Description:
ELECTRICAL SYSTEM
Potential Consequences:
While driving on at 75 mph with the cruise control on I went to reset the MPG and the screen was blank. Started pressing the left/right arrows and the entire cluster restarts (power cycles). I was able to repeat it several more times and capture it on film, link below. https://www.youtube.com/watch?v=saQ_5ezRV-0
Corrective Action:
While driving on at 75 mph with the cruise control on I went to reset the MPG and the screen was blank. Started pressing the left/right arrows and the entire cluster restarts (power cycles). I was able to repeat it several more times and capture it on film, link below. https://www.youtube.com/watch?v=saQ_5ezRV-0
Additional Notes:
While driving on at 75 mph with the cruise control on I went to reset the MPG and the screen was blank. Started pressing the left/right arrows and the entire cluster restarts (power cycles). I was able to repeat it several more times and capture it on film, link below. https://www.youtube.com/watch?v=saQ_5ezRV-0
Mfg Campaign: 11450144
Recall Date: Feb 3, 2022
Chrysler (fca Us, Llc)
Defect Description:
FUEL/PROPULSION SYSTEM
Potential Consequences:
Purchased truck from Covert Dodge in Taylor, TX 2019. Mid-End 2019 started having issues with the fuel pump would not fuel vehicle without constantly shutting off. This is a very annoying situation and eats up a great deal of time. I have to hold it where it barely runs the fuel in order to get it to fuel for more then 2 seconds. Gas attendant at Costco just thought I did not know how to fuel my truck and he too had the same issue. Dodge needs to own up to the problem and fix it. There are plenty of complaints about the issue. I do not think my next vehicle will be a dodge only because they do not own up to the well known problem. Did receive a letter about the fuel tank strap. I do not think that is the issue
Corrective Action:
Purchased truck from Covert Dodge in Taylor, TX 2019. Mid-End 2019 started having issues with the fuel pump would not fuel vehicle without constantly shutting off. This is a very annoying situation and eats up a great deal of time. I have to hold it where it barely runs the fuel in order to get it to fuel for more then 2 seconds. Gas attendant at Costco just thought I did not know how to fuel my truck and he too had the same issue. Dodge needs to own up to the problem and fix it. There are plenty of complaints about the issue. I do not think my next vehicle will be a dodge only because they do not own up to the well known problem. Did receive a letter about the fuel tank strap. I do not think that is the issue
Additional Notes:
Purchased truck from Covert Dodge in Taylor, TX 2019. Mid-End 2019 started having issues with the fuel pump would not fuel vehicle without constantly shutting off. This is a very annoying situation and eats up a great deal of time. I have to hold it where it barely runs the fuel in order to get it to fuel for more then 2 seconds. Gas attendant at Costco just thought I did not know how to fuel my truck and he too had the same issue. Dodge needs to own up to the problem and fix it. There are plenty of complaints about the issue. I do not think my next vehicle will be a dodge only because they do not own up to the well known problem. Did receive a letter about the fuel tank strap. I do not think that is the issue
Mfg Campaign: 11449640
Recall Date: Jan 31, 2022
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