Complaints & Recalls
Official Safety Recalls - Important!
20 RecallsThese are official manufacturer recalls ordered by NHTSA for safety defects. If you own this vehicle, contact your dealer immediately for free repairs.
Chrysler (fca Us, Llc)
Safety Issue:
Chrysler (FCA US, LLC) is recalling certain 2016-2019 Ram 3500, Ram 1500, 2016-2020 Ram 2500, and 2016 Ram 3500 Cab Chassis vehicles. The right and left side curtain air bag inflators may rupture due to a manufacturing defect.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153) or go to nhtsa.gov.
Mfg Campaign: 05C, 09C, 10C
Recall Date: Jan 16, 2025
Chrysler (fca Us, Llc)
Safety Issue:
Chrysler (FCA US, LLC) is recalling certain 2014-2019 Ram 1500 and 2014-2020 Jeep Grand Cherokee vehicles equipped with 3.0L Diesel engines. The crankshaft position sensor tone wheel may delaminate, causing the engine to lose its ability to synchronize the fuel injector pulses and cam shaft timing, possibly resulting in an engine stall.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Mfg Campaign: 66A
Recall Date: Jun 8, 2023
Chrysler (fca Us, Llc)
Safety Issue:
Chrysler (FCA US, LLC) is recalling certain 2014-2020 Jeep Grand Cherokee, and 2014-2019 Ram 1500 vehicles equipped with 3.0L diesel engines. A high pressure fuel pump (HPFP) failure may introduce internal debris into the fuel system, potentially resulting in fuel starvation.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Mfg Campaign: Z46
Recall Date: Jun 9, 2022
Chrysler (fca Us, Llc)
Safety Issue:
Chrysler (FCA US, LLC) is recalling certain 2015-2020 Ram 1500 Classic, 2015-2016 Ram 3500, and Ram 2500 vehicles, and 2016 Ram 3500 Cab Chassis with a gross vehicle weight rating less than 10,000 lbs. The side air bag inflatable curtain (SABIC) inflator end cap may detach from the inflator, or the inflator sidewall may rupture.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Mfg Campaign: Y55
Recall Date: Aug 12, 2021
Chrysler (fca Us Llc)
Safety Issue:
Chrysler (FCA US LLC) is recalling certain 2014-2018 Ram 1500 and 2014-2016 Jeep Grand Cherokee vehicles equipped with 3.0L diesel engines. The crankshaft position sensor tone wheel may delaminate causing the engine to lose its ability to synchronize the fuel injector pulses and cam shaft timing, possibly resulting in an engine stall.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: W58
Recall Date: Aug 13, 2020
Chrysler (fca Us Llc)
Safety Issue:
Chrysler (FCA US LLC) is recalling certain 2014-2019 Ram 1500 and 1500 Classic Pickup trucks equipped with 3.0L Eco Diesel engines. The Exhaust Gas Recirculation (EGR) cooler may crack and allow pre-heated vaporized coolant to enter the EGR system. This mixture may combust inside the intake manifold.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: VB1
Recall Date: Oct 24, 2019
Chrysler (fca Us Llc)
Safety Issue:
Chrysler (FCA US LLC) is recalling certain 2015-2017 Ram 1500, 2500 and 3500 pickup trucks equipped with an 8 foot bed and a power locking tailgate. Chrysler is also recalling all 2013-2014 and 2018 Ram 1500, 2500 and 3500 pickup trucks built before April 1, 2018 with a 6 or 8 foot bed and a power locking tailgate. On August 29, 2019 Chrysler expanded the recall to include an additional 693,128 model year 2013-2014 Ram 1500, 2500 and 3500 pickup trucks. The tailgate actuator limiter tab may fracture and cause the tailgate to unlatch and open while driving.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: V44
Recall Date: May 9, 2019
Chrysler (fca Us Llc)
Safety Issue:
Chrysler (FCA US LLC) is recalling certain 2015-2017 RAM 1500, 2500, and 3500 pickup trucks equipped with a power locking tailgate and either a 5 foot, 7 inch or 6 foot, 4 inch bed. The tailgate actuator limiter tab may fracture and cause the tailgate to unlatch and open while driving.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: U74
Recall Date: Jul 27, 2018
Chrysler (fca Us Llc)
Safety Issue:
Chrysler (FCA US LLC) is recalling certain 2014-2018 Dodge Journey, Charger and Durango, RAM 2500, 3500, 3500 Cab Chassis (more than 10,000lb), 4500 Cab Chassis and 5500 Cab Chassis, Jeep Cherokee and Grand Cherokee and Chrysler 300, 2014-2019 RAM 1500, 2015-2018 Dodge Challenger, 2015-2017 Chrysler 200, 2016-2018 RAM 3500 Cab Chassis (less than 10,000 lb), 2017-2018 Chrysler Pacifica and 2018 Jeep Wrangler vehicles. These vehicles are being recalled to address a defect that could prevent the cruise control system from disengaging. If, when using cruise control, there is a short circuit within the vehicle's wiring, the driver may not be able to shut off the cruise control either by depressing the brake pedal or manually turning the system off once it has been engaged, resulting in either the vehicle maintaining its current speed or possibly accelerating.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: U49,U59-U65,U68,U73
Recall Date: May 17, 2018
Chrysler (fca Us Llc)
Safety Issue:
Chrysler (FCA US LLC) is recalling certain 2017-2018 RAM 1500, 2500, 3500, 3500 Cab Chassis, 4500 Cab Chassis, and 5500 Cab Chassis vehicles, all equipped with a column shifter. Pushing the brake pedal for prolonged periods when the vehicle is running and in PARK may cause the Brake Transmission Shift Interlock (BTSI) pin to stick in the open position. With the pin in the open position, the transmission can be shifted out of PARK into any gear without pushing the brake pedal or having the key in the ignition.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: U11
Recall Date: Feb 8, 2018
Chrysler (fca Us Llc)
Safety Issue:
Chrysler (FCA US LLC) is recalling certain 2016-2017 Ram 3500 Cab Chassis with a Gross Vehicle Weight Rating (GVWR) of less than 10,000 lbs, 2011-2017 Ram 3500, 4500 and 5500 Cab Chassis vehicles, 2009-2017 Ram 1500 and 2010-2017 Ram 2500 and 3500 pickup trucks, all equipped with a column shifter. Pushing the brake pedal for prolonged periods when the vehicle is running and in PARK may cause the Brake Transmission Shift Interlock (BTSI) pin to stick in the open position. With the pin in the open position, the transmission can be shifted out of PARK into any gear without pushing the brake pedal or having the key in the ignition.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: T79
Recall Date: Dec 20, 2017
Chrysler (fca Us Llc)
Safety Issue:
Chrysler (FCA US LLC) is recalling certain 2017 Ram 1500 trucks. The fuel tanks in the affected vehicles may have a broken fuel tank control valve which might leak fuel if the vehicle were to become inverted. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 301, "Fuel System Integrity."
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: T45
Recall Date: Jul 7, 2017
Chrysler (fca Us Llc)
Safety Issue:
Chrysler (FCA US LLC) is recalling certain 2016-2017 Ram 1500 trucks. The differential pin retaining screw may come loose while driving, potentially causing the differential to break or lock up.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: T20
Recall Date: Mar 23, 2017
Consumer Complaints
995 ComplaintsChrysler (fca Us, Llc)
Defect Description:
SEAT BELTS
Potential Consequences:
I ran off the road down an embankment causing a frontend collision, and the airbags did not go off. The passenger seatbelt did not restrain the front passenger causing injuries
Corrective Action:
I ran off the road down an embankment causing a frontend collision, and the airbags did not go off. The passenger seatbelt did not restrain the front passenger causing injuries
Additional Notes:
I ran off the road down an embankment causing a frontend collision, and the airbags did not go off. The passenger seatbelt did not restrain the front passenger causing injuries
Mfg Campaign: 11500611
Recall Date: Jan 7, 2023
Chrysler (fca Us, Llc)
Defect Description:
POWER TRAIN
Potential Consequences:
on two occasions the vehicle rolled away while in park and ignition off and on multiple occasions vehicle would not come out of park
Corrective Action:
on two occasions the vehicle rolled away while in park and ignition off and on multiple occasions vehicle would not come out of park
Additional Notes:
on two occasions the vehicle rolled away while in park and ignition off and on multiple occasions vehicle would not come out of park
Mfg Campaign: 11498976
Recall Date: Dec 27, 2022
Chrysler (fca Us, Llc)
Defect Description:
SUSPENSION
Potential Consequences:
When the temperature dropped below -10F last Thursday, the front air suspension dropped to the bump stops and remained there until the temperature rose to above 32 degreesF. This made the truck unable to steer completely to the right or left, greatly lengthening the time and distance required to make a turn, lane change, etc. In effect, the vehicle is unsafe to drive under those conditions. No error code was generated during this length of time.
Corrective Action:
When the temperature dropped below -10F last Thursday, the front air suspension dropped to the bump stops and remained there until the temperature rose to above 32 degreesF. This made the truck unable to steer completely to the right or left, greatly lengthening the time and distance required to make a turn, lane change, etc. In effect, the vehicle is unsafe to drive under those conditions. No error code was generated during this length of time.
Additional Notes:
When the temperature dropped below -10F last Thursday, the front air suspension dropped to the bump stops and remained there until the temperature rose to above 32 degreesF. This made the truck unable to steer completely to the right or left, greatly lengthening the time and distance required to make a turn, lane change, etc. In effect, the vehicle is unsafe to drive under those conditions. No error code was generated during this length of time.
Mfg Campaign: 11499011
Recall Date: Dec 27, 2022
Chrysler (fca Us, Llc)
Defect Description:
UNKNOWN OR OTHER
Potential Consequences:
1) Driver's side front door seal does not seal. This allows water to run down the door trim and into the dashboard. 2) Rear sliding window allows water to enter the cab. Sometimes this window sticks and will not open/close. I have reported these issues to my local dealer. They checked the issues, but deny the problems.
Corrective Action:
1) Driver's side front door seal does not seal. This allows water to run down the door trim and into the dashboard. 2) Rear sliding window allows water to enter the cab. Sometimes this window sticks and will not open/close. I have reported these issues to my local dealer. They checked the issues, but deny the problems.
Additional Notes:
1) Driver's side front door seal does not seal. This allows water to run down the door trim and into the dashboard. 2) Rear sliding window allows water to enter the cab. Sometimes this window sticks and will not open/close. I have reported these issues to my local dealer. They checked the issues, but deny the problems.
Mfg Campaign: 11498187
Recall Date: Dec 20, 2022
Chrysler (fca Us, Llc)
Defect Description:
AIR BAGS
Potential Consequences:
The contact owns a 2017 Ram 1500. The contact stated that while driving approximately 55 mph the vehicle T-Boned crashed into the passenger side of a school bus. During the crash the front end of the vehicle was severely damaged and the vehicle was destroyed but the air bags did not deploy. The driver sustained a concussion, bruised left side ribs and torso which required medical treatment. One passenger from the school bus was also injured and required medical treatment but no further information was available. The vehicle was towed away. A police report was taken at the scene. The cause of the failure was not determined. The manufacturer and local dealer were not notified of the incident. The failure mileage was 100,000.
Corrective Action:
The contact owns a 2017 Ram 1500. The contact stated that while driving approximately 55 mph the vehicle T-Boned crashed into the passenger side of a school bus. During the crash the front end of the vehicle was severely damaged and the vehicle was destroyed but the air bags did not deploy. The driver sustained a concussion, bruised left side ribs and torso which required medical treatment. One passenger from the school bus was also injured and required medical treatment but no further information was available. The vehicle was towed away. A police report was taken at the scene. The cause of the failure was not determined. The manufacturer and local dealer were not notified of the incident. The failure mileage was 100,000.
Additional Notes:
The contact owns a 2017 Ram 1500. The contact stated that while driving approximately 55 mph the vehicle T-Boned crashed into the passenger side of a school bus. During the crash the front end of the vehicle was severely damaged and the vehicle was destroyed but the air bags did not deploy. The driver sustained a concussion, bruised left side ribs and torso which required medical treatment. One passenger from the school bus was also injured and required medical treatment but no further information was available. The vehicle was towed away. A police report was taken at the scene. The cause of the failure was not determined. The manufacturer and local dealer were not notified of the incident. The failure mileage was 100,000.
Mfg Campaign: 11498287
Recall Date: Dec 20, 2022
Chrysler (fca Us, Llc)
Defect Description:
ENGINE
Potential Consequences:
I just purchased my truck in November 2022 and noticed an audible ticking noise coming from the engine immediately after start-up. After having the vehicle inspected by an ASE mechanic, it was discovered that the manifold bolts had broken on each warped manifold which was likely causing the ticking sound. Because of the defective manifold bolts, this exhaust leak created a dangerous situation while the Hemi engine was running and possibly resulted in a failed emissions test required to obtain a license plate in metro Atlanta, GA.
Corrective Action:
I just purchased my truck in November 2022 and noticed an audible ticking noise coming from the engine immediately after start-up. After having the vehicle inspected by an ASE mechanic, it was discovered that the manifold bolts had broken on each warped manifold which was likely causing the ticking sound. Because of the defective manifold bolts, this exhaust leak created a dangerous situation while the Hemi engine was running and possibly resulted in a failed emissions test required to obtain a license plate in metro Atlanta, GA.
Additional Notes:
I just purchased my truck in November 2022 and noticed an audible ticking noise coming from the engine immediately after start-up. After having the vehicle inspected by an ASE mechanic, it was discovered that the manifold bolts had broken on each warped manifold which was likely causing the ticking sound. Because of the defective manifold bolts, this exhaust leak created a dangerous situation while the Hemi engine was running and possibly resulted in a failed emissions test required to obtain a license plate in metro Atlanta, GA.
Mfg Campaign: 11497360
Recall Date: Dec 13, 2022
Chrysler (fca Us, Llc)
Defect Description:
ELECTRICAL SYSTEM
Potential Consequences:
While parking my truck, it had an unintended acceleration and my foot was not on the gas peddle. I was going about 1-2mph and the truck picked up speed unexpectedly and collided with my garage wall. I am unsure what component malfunctioned and it has not yet been inspected. Myself and my baby were in the car and luckily I was able to stop by hitting the brakes and putting the car in park. It continued to pull forward even with my foot on the brake. There was no warning or codes prior to or after the incident.
Corrective Action:
While parking my truck, it had an unintended acceleration and my foot was not on the gas peddle. I was going about 1-2mph and the truck picked up speed unexpectedly and collided with my garage wall. I am unsure what component malfunctioned and it has not yet been inspected. Myself and my baby were in the car and luckily I was able to stop by hitting the brakes and putting the car in park. It continued to pull forward even with my foot on the brake. There was no warning or codes prior to or after the incident.
Additional Notes:
While parking my truck, it had an unintended acceleration and my foot was not on the gas peddle. I was going about 1-2mph and the truck picked up speed unexpectedly and collided with my garage wall. I am unsure what component malfunctioned and it has not yet been inspected. Myself and my baby were in the car and luckily I was able to stop by hitting the brakes and putting the car in park. It continued to pull forward even with my foot on the brake. There was no warning or codes prior to or after the incident.
Mfg Campaign: 11496878
Recall Date: Dec 10, 2022
Chrysler (fca Us, Llc)
Defect Description:
FUEL/PROPULSION SYSTEM
Potential Consequences:
While parking my truck, it had an unintended acceleration and my foot was not on the gas peddle. I was going about 1-2mph and the truck picked up speed unexpectedly and collided with my garage wall. I am unsure what component malfunctioned and it has not yet been inspected. Myself and my baby were in the car and luckily I was able to stop by hitting the brakes and putting the car in park. It continued to pull forward even with my foot on the brake. There was no warning or codes prior to or after the incident.
Corrective Action:
While parking my truck, it had an unintended acceleration and my foot was not on the gas peddle. I was going about 1-2mph and the truck picked up speed unexpectedly and collided with my garage wall. I am unsure what component malfunctioned and it has not yet been inspected. Myself and my baby were in the car and luckily I was able to stop by hitting the brakes and putting the car in park. It continued to pull forward even with my foot on the brake. There was no warning or codes prior to or after the incident.
Additional Notes:
While parking my truck, it had an unintended acceleration and my foot was not on the gas peddle. I was going about 1-2mph and the truck picked up speed unexpectedly and collided with my garage wall. I am unsure what component malfunctioned and it has not yet been inspected. Myself and my baby were in the car and luckily I was able to stop by hitting the brakes and putting the car in park. It continued to pull forward even with my foot on the brake. There was no warning or codes prior to or after the incident.
Mfg Campaign: 11496878
Recall Date: Dec 10, 2022
Chrysler (fca Us, Llc)
Defect Description:
SUSPENSION
Potential Consequences:
Air suspension fails repeatedly in cold weather. Vehicle has been repaired twice under manufacturer warranty and extended warranty. I am concerned that if this fails while the vehicle in motion an accident may result. There are many documented cases of this issue and, as I read online, a pending class action lawsuit in Canada as a result.
Corrective Action:
Air suspension fails repeatedly in cold weather. Vehicle has been repaired twice under manufacturer warranty and extended warranty. I am concerned that if this fails while the vehicle in motion an accident may result. There are many documented cases of this issue and, as I read online, a pending class action lawsuit in Canada as a result.
Additional Notes:
Air suspension fails repeatedly in cold weather. Vehicle has been repaired twice under manufacturer warranty and extended warranty. I am concerned that if this fails while the vehicle in motion an accident may result. There are many documented cases of this issue and, as I read online, a pending class action lawsuit in Canada as a result.
Mfg Campaign: 11495246
Recall Date: Nov 29, 2022
Chrysler (fca Us, Llc)
Defect Description:
SUSPENSION
Potential Consequences:
The contact owns a 2017 Ram 1500. The contact stated while making a right turn, the contact felt as if the vehicle was going to flip over. The vehicle was taken to the dealer, but no failure was found. On another occasion, while driving 20 MPH and going over a speed bump, the contact heard an abnormal sound coming from the vehicle. The vehicle was taken to an independent mechanic who stated that the suspension system needed to be replaced. The vehicle was not repaired. The manufacturer was not contacted. The failure mileage was 72,000. The VIN was not available.
Corrective Action:
The contact owns a 2017 Ram 1500. The contact stated while making a right turn, the contact felt as if the vehicle was going to flip over. The vehicle was taken to the dealer, but no failure was found. On another occasion, while driving 20 MPH and going over a speed bump, the contact heard an abnormal sound coming from the vehicle. The vehicle was taken to an independent mechanic who stated that the suspension system needed to be replaced. The vehicle was not repaired. The manufacturer was not contacted. The failure mileage was 72,000. The VIN was not available.
Additional Notes:
The contact owns a 2017 Ram 1500. The contact stated while making a right turn, the contact felt as if the vehicle was going to flip over. The vehicle was taken to the dealer, but no failure was found. On another occasion, while driving 20 MPH and going over a speed bump, the contact heard an abnormal sound coming from the vehicle. The vehicle was taken to an independent mechanic who stated that the suspension system needed to be replaced. The vehicle was not repaired. The manufacturer was not contacted. The failure mileage was 72,000. The VIN was not available.
Mfg Campaign: 11495248
Recall Date: Nov 29, 2022
Chrysler (fca Us, Llc)
Defect Description:
STEERING
Potential Consequences:
Driving on Highway and the power steering Gear Failed causing the vehicle not being able to turn and the front wheels locked up. This is a known issue and should be a Safety Recall. Dealership mentioned this is a common problem.
Corrective Action:
Driving on Highway and the power steering Gear Failed causing the vehicle not being able to turn and the front wheels locked up. This is a known issue and should be a Safety Recall. Dealership mentioned this is a common problem.
Additional Notes:
Driving on Highway and the power steering Gear Failed causing the vehicle not being able to turn and the front wheels locked up. This is a known issue and should be a Safety Recall. Dealership mentioned this is a common problem.
Mfg Campaign: 11495391
Recall Date: Nov 29, 2022
Chrysler (fca Us, Llc)
Defect Description:
WHEELS
Potential Consequences:
Driving on Highway and the power steering Gear Failed causing the vehicle not being able to turn and the front wheels locked up. This is a known issue and should be a Safety Recall. Dealership mentioned this is a common problem.
Corrective Action:
Driving on Highway and the power steering Gear Failed causing the vehicle not being able to turn and the front wheels locked up. This is a known issue and should be a Safety Recall. Dealership mentioned this is a common problem.
Additional Notes:
Driving on Highway and the power steering Gear Failed causing the vehicle not being able to turn and the front wheels locked up. This is a known issue and should be a Safety Recall. Dealership mentioned this is a common problem.
Mfg Campaign: 11495391
Recall Date: Nov 29, 2022
Chrysler (fca Us, Llc)
Defect Description:
ENGINE
Potential Consequences:
The contact owns a 2017 Ram 1500. The contact stated that the check engine warning light was illuminated. The contact had initially taken the vehicle to an independent mechanic where he was informed that oil was leaking from the oil cooler. The dealer was notified of the failure and provided an estimate for the repair. The manufacturer was notified of the failure. The vehicle was not repaired. The failure mileage was unknown.
Corrective Action:
The contact owns a 2017 Ram 1500. The contact stated that the check engine warning light was illuminated. The contact had initially taken the vehicle to an independent mechanic where he was informed that oil was leaking from the oil cooler. The dealer was notified of the failure and provided an estimate for the repair. The manufacturer was notified of the failure. The vehicle was not repaired. The failure mileage was unknown.
Additional Notes:
The contact owns a 2017 Ram 1500. The contact stated that the check engine warning light was illuminated. The contact had initially taken the vehicle to an independent mechanic where he was informed that oil was leaking from the oil cooler. The dealer was notified of the failure and provided an estimate for the repair. The manufacturer was notified of the failure. The vehicle was not repaired. The failure mileage was unknown.
Mfg Campaign: 11494870
Recall Date: Nov 25, 2022
Chrysler (fca Us, Llc)
Defect Description:
ENGINE AND ENGINE COOLING
Potential Consequences:
The contact owns a 2017 Ram 1500. The contact stated that while his wife was driving approximately 10 MPH in a parking lot, the vehicle stalled. There were no warning lights illuminated. The vehicle was towed to the local dealer to be diagnosed. The contact was informed that the tone wheel needed to be replaced. The vehicle was not repaired. The contact stated that the failure was related to NHTSA Campaign Number: 20V475000 (Engine and Engine Cooling). The manufacturer was contacted, and the contact was informed that the vehicle was not included in the recall. The failure mileage was approximately 83,000.
Corrective Action:
The contact owns a 2017 Ram 1500. The contact stated that while his wife was driving approximately 10 MPH in a parking lot, the vehicle stalled. There were no warning lights illuminated. The vehicle was towed to the local dealer to be diagnosed. The contact was informed that the tone wheel needed to be replaced. The vehicle was not repaired. The contact stated that the failure was related to NHTSA Campaign Number: 20V475000 (Engine and Engine Cooling). The manufacturer was contacted, and the contact was informed that the vehicle was not included in the recall. The failure mileage was approximately 83,000.
Additional Notes:
The contact owns a 2017 Ram 1500. The contact stated that while his wife was driving approximately 10 MPH in a parking lot, the vehicle stalled. There were no warning lights illuminated. The vehicle was towed to the local dealer to be diagnosed. The contact was informed that the tone wheel needed to be replaced. The vehicle was not repaired. The contact stated that the failure was related to NHTSA Campaign Number: 20V475000 (Engine and Engine Cooling). The manufacturer was contacted, and the contact was informed that the vehicle was not included in the recall. The failure mileage was approximately 83,000.
Mfg Campaign: 11494437
Recall Date: Nov 21, 2022
Chrysler (fca Us, Llc)
Defect Description:
ELECTRICAL SYSTEM
Potential Consequences:
The 8.4" infotainment screen freezes up at random times. This is an ongoing recurring issue. This is not only a comfort/convenience/entertainment annoyance. This also disables safety equipment, for example the back-up camera and the windshield defrosting via the climate control system. While I have reached out to the manufacturer for guidance, I have not taken it in for service. There are no warning lamps or indicators of malfunction. This has not resulted in any accidents yet, although I can plainly see the potential.
Corrective Action:
The 8.4" infotainment screen freezes up at random times. This is an ongoing recurring issue. This is not only a comfort/convenience/entertainment annoyance. This also disables safety equipment, for example the back-up camera and the windshield defrosting via the climate control system. While I have reached out to the manufacturer for guidance, I have not taken it in for service. There are no warning lamps or indicators of malfunction. This has not resulted in any accidents yet, although I can plainly see the potential.
Additional Notes:
The 8.4" infotainment screen freezes up at random times. This is an ongoing recurring issue. This is not only a comfort/convenience/entertainment annoyance. This also disables safety equipment, for example the back-up camera and the windshield defrosting via the climate control system. While I have reached out to the manufacturer for guidance, I have not taken it in for service. There are no warning lamps or indicators of malfunction. This has not resulted in any accidents yet, although I can plainly see the potential.
Mfg Campaign: 11490938
Recall Date: Oct 26, 2022
Chrysler (fca Us, Llc)
Defect Description:
VISIBILITY/WIPER
Potential Consequences:
The 8.4" infotainment screen freezes up at random times. This is an ongoing recurring issue. This is not only a comfort/convenience/entertainment annoyance. This also disables safety equipment, for example the back-up camera and the windshield defrosting via the climate control system. While I have reached out to the manufacturer for guidance, I have not taken it in for service. There are no warning lamps or indicators of malfunction. This has not resulted in any accidents yet, although I can plainly see the potential.
Corrective Action:
The 8.4" infotainment screen freezes up at random times. This is an ongoing recurring issue. This is not only a comfort/convenience/entertainment annoyance. This also disables safety equipment, for example the back-up camera and the windshield defrosting via the climate control system. While I have reached out to the manufacturer for guidance, I have not taken it in for service. There are no warning lamps or indicators of malfunction. This has not resulted in any accidents yet, although I can plainly see the potential.
Additional Notes:
The 8.4" infotainment screen freezes up at random times. This is an ongoing recurring issue. This is not only a comfort/convenience/entertainment annoyance. This also disables safety equipment, for example the back-up camera and the windshield defrosting via the climate control system. While I have reached out to the manufacturer for guidance, I have not taken it in for service. There are no warning lamps or indicators of malfunction. This has not resulted in any accidents yet, although I can plainly see the potential.
Mfg Campaign: 11490938
Recall Date: Oct 26, 2022
Chrysler (fca Us, Llc)
Defect Description:
FUEL SYSTEM, DIESEL
Potential Consequences:
The contact owns a 2017 Ram 1500. The contact received notification of NHTSA Campaign Number: 22V406000 (Fuel System, Diesel) however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The dealer was made aware of the issue. The manufacturer was made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.
Corrective Action:
The contact owns a 2017 Ram 1500. The contact received notification of NHTSA Campaign Number: 22V406000 (Fuel System, Diesel) however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The dealer was made aware of the issue. The manufacturer was made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.
Additional Notes:
The contact owns a 2017 Ram 1500. The contact received notification of NHTSA Campaign Number: 22V406000 (Fuel System, Diesel) however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The dealer was made aware of the issue. The manufacturer was made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.
Mfg Campaign: 11491022
Recall Date: Oct 26, 2022
Chrysler (fca Us, Llc)
Defect Description:
FUEL/PROPULSION SYSTEM
Potential Consequences:
At the gas station pump notch on the gas nozzle getting stuck in the truck filler neck (every time i fill up). Very unsafe. sometimes I spend hour stuck at the gas station trying to remove the gas nozzle from my truck. In addition to the gas nozzle getting stuck, the automatic shut off is triggered repeatedly while fueling so that the tank can only be filled in spurts, and that gas spills when the gas nozzle is withdrawn.
Corrective Action:
At the gas station pump notch on the gas nozzle getting stuck in the truck filler neck (every time i fill up). Very unsafe. sometimes I spend hour stuck at the gas station trying to remove the gas nozzle from my truck. In addition to the gas nozzle getting stuck, the automatic shut off is triggered repeatedly while fueling so that the tank can only be filled in spurts, and that gas spills when the gas nozzle is withdrawn.
Additional Notes:
At the gas station pump notch on the gas nozzle getting stuck in the truck filler neck (every time i fill up). Very unsafe. sometimes I spend hour stuck at the gas station trying to remove the gas nozzle from my truck. In addition to the gas nozzle getting stuck, the automatic shut off is triggered repeatedly while fueling so that the tank can only be filled in spurts, and that gas spills when the gas nozzle is withdrawn.
Mfg Campaign: 11490798
Recall Date: Oct 25, 2022
Chrysler (fca Us, Llc)
Defect Description:
ENGINE
Potential Consequences:
Lifters failed due to mds ram needs to be liable for this problem will be going to a lawyer...... truck knocks badly poor running condition oild and maintenence always done
Corrective Action:
Lifters failed due to mds ram needs to be liable for this problem will be going to a lawyer...... truck knocks badly poor running condition oild and maintenence always done
Additional Notes:
Lifters failed due to mds ram needs to be liable for this problem will be going to a lawyer...... truck knocks badly poor running condition oild and maintenence always done
Mfg Campaign: 11490908
Recall Date: Oct 25, 2022
Chrysler (fca Us, Llc)
Defect Description:
FUEL/PROPULSION SYSTEM
Potential Consequences:
My 2017 Ram ecodiesel fuel pump went out on the road. Completely died, had no steering nor brakes. The truck was stalled in the middle of the road due to the high pressure fuel pump and I had to get towed.
Corrective Action:
My 2017 Ram ecodiesel fuel pump went out on the road. Completely died, had no steering nor brakes. The truck was stalled in the middle of the road due to the high pressure fuel pump and I had to get towed.
Additional Notes:
My 2017 Ram ecodiesel fuel pump went out on the road. Completely died, had no steering nor brakes. The truck was stalled in the middle of the road due to the high pressure fuel pump and I had to get towed.
Mfg Campaign: 11490063
Recall Date: Oct 19, 2022
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