Complaints & Recalls
Official Safety Recalls - Important!
25 RecallsThese are official manufacturer recalls ordered by NHTSA for safety defects. If you own this vehicle, contact your dealer immediately for free repairs.
Chrysler (fca Us, Llc)
Safety Issue:
Chrysler (FCA US, LLC) is recalling certain 2016-2019 Ram 3500, Ram 1500, 2016-2020 Ram 2500, and 2016 Ram 3500 Cab Chassis vehicles. The right and left side curtain air bag inflators may rupture due to a manufacturing defect.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153) or go to nhtsa.gov.
Mfg Campaign: 05C, 09C, 10C
Recall Date: Jan 16, 2025
Chrysler (fca Us, Llc)
Safety Issue:
Chrysler (FCA US, LLC) is recalling certain 2014-2019 Ram 1500 and 2014-2020 Jeep Grand Cherokee vehicles equipped with 3.0L Diesel engines. The crankshaft position sensor tone wheel may delaminate, causing the engine to lose its ability to synchronize the fuel injector pulses and cam shaft timing, possibly resulting in an engine stall.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Mfg Campaign: 66A
Recall Date: Jun 8, 2023
Chrysler (fca Us, Llc)
Safety Issue:
Chrysler (FCA US, LLC) is recalling certain 2014-2020 Jeep Grand Cherokee, and 2014-2019 Ram 1500 vehicles equipped with 3.0L diesel engines. A high pressure fuel pump (HPFP) failure may introduce internal debris into the fuel system, potentially resulting in fuel starvation.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Mfg Campaign: Z46
Recall Date: Jun 9, 2022
Chrysler (fca Us, Llc)
Safety Issue:
Chrysler (FCA US, LLC) is recalling certain 2015-2020 Ram 1500 Classic, 2015-2016 Ram 3500, and Ram 2500 vehicles, and 2016 Ram 3500 Cab Chassis with a gross vehicle weight rating less than 10,000 lbs. The side air bag inflatable curtain (SABIC) inflator end cap may detach from the inflator, or the inflator sidewall may rupture.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Mfg Campaign: Y55
Recall Date: Aug 12, 2021
Chrysler (fca Us Llc)
Safety Issue:
Chrysler (FCA US LLC) is recalling certain 2014-2018 Ram 1500 and 2014-2016 Jeep Grand Cherokee vehicles equipped with 3.0L diesel engines. The crankshaft position sensor tone wheel may delaminate causing the engine to lose its ability to synchronize the fuel injector pulses and cam shaft timing, possibly resulting in an engine stall.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: W58
Recall Date: Aug 13, 2020
Chrysler (fca Us Llc)
Safety Issue:
Chrysler (FCA US LLC) is recalling certain 2014-2019 Ram 1500 and 1500 Classic Pickup trucks equipped with 3.0L Eco Diesel engines. The Exhaust Gas Recirculation (EGR) cooler may crack and allow pre-heated vaporized coolant to enter the EGR system. This mixture may combust inside the intake manifold.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: VB1
Recall Date: Oct 24, 2019
Chrysler (fca Us Llc)
Safety Issue:
Chrysler (FCA US LLC) is recalling certain 2015-2017 Ram 1500, 2500 and 3500 pickup trucks equipped with an 8 foot bed and a power locking tailgate. Chrysler is also recalling all 2013-2014 and 2018 Ram 1500, 2500 and 3500 pickup trucks built before April 1, 2018 with a 6 or 8 foot bed and a power locking tailgate. On August 29, 2019 Chrysler expanded the recall to include an additional 693,128 model year 2013-2014 Ram 1500, 2500 and 3500 pickup trucks. The tailgate actuator limiter tab may fracture and cause the tailgate to unlatch and open while driving.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: V44
Recall Date: May 9, 2019
Chrysler (fca Us Llc)
Safety Issue:
Chrysler (FCA US LLC) is recalling certain 2015-2017 RAM 1500, 2500, and 3500 pickup trucks equipped with a power locking tailgate and either a 5 foot, 7 inch or 6 foot, 4 inch bed. The tailgate actuator limiter tab may fracture and cause the tailgate to unlatch and open while driving.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: U74
Recall Date: Jul 27, 2018
Chrysler (fca Us Llc)
Safety Issue:
Chrysler (FCA US LLC) is recalling certain 2014-2018 Dodge Journey, Charger and Durango, RAM 2500, 3500, 3500 Cab Chassis (more than 10,000lb), 4500 Cab Chassis and 5500 Cab Chassis, Jeep Cherokee and Grand Cherokee and Chrysler 300, 2014-2019 RAM 1500, 2015-2018 Dodge Challenger, 2015-2017 Chrysler 200, 2016-2018 RAM 3500 Cab Chassis (less than 10,000 lb), 2017-2018 Chrysler Pacifica and 2018 Jeep Wrangler vehicles. These vehicles are being recalled to address a defect that could prevent the cruise control system from disengaging. If, when using cruise control, there is a short circuit within the vehicle's wiring, the driver may not be able to shut off the cruise control either by depressing the brake pedal or manually turning the system off once it has been engaged, resulting in either the vehicle maintaining its current speed or possibly accelerating.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: U49,U59-U65,U68,U73
Recall Date: May 17, 2018
Chrysler (fca Us Llc)
Safety Issue:
Chrysler (FCA US LLC) is recalling certain 2016-2017 Ram 3500 Cab Chassis with a Gross Vehicle Weight Rating (GVWR) of less than 10,000 lbs, 2011-2017 Ram 3500, 4500 and 5500 Cab Chassis vehicles, 2009-2017 Ram 1500 and 2010-2017 Ram 2500 and 3500 pickup trucks, all equipped with a column shifter. Pushing the brake pedal for prolonged periods when the vehicle is running and in PARK may cause the Brake Transmission Shift Interlock (BTSI) pin to stick in the open position. With the pin in the open position, the transmission can be shifted out of PARK into any gear without pushing the brake pedal or having the key in the ignition.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: T79
Recall Date: Dec 20, 2017
Chrysler (fca Us Llc)
Safety Issue:
Chrysler (FCA US LLC) is recalling certain model year 2013-2016 Ram 1500, Ram 2500, and 2014-2016 Ram 3500 vehicles. Certain driving conditions, such as driving off-road or debris striking the vehicle may cause the roll rate sensor to trigger a fault within the Occupant Restraint Controller (ORC). If this fault occurs, the rollover side curtain air bag and the seat belt pretensioner will be disabled from deploying.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: T25
Recall Date: May 9, 2017
Chrysler (fca Us Llc)
Safety Issue:
Chrysler (FCA US LLC) is recalling certain 2016-2017 Ram 1500 trucks. The differential pin retaining screw may come loose while driving, potentially causing the differential to break or lock up.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: T20
Recall Date: Mar 23, 2017
Chrysler (fca Us Llc)
Safety Issue:
Chrysler (FCA US LLC) is recalling certain 2016 RAM 1500 trucks manufactured February 19, 2016, to March 3, 2016. The front halfshafts may have been incorrectly manufactured causing them to fracture without warning.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: S32
Recall Date: May 16, 2016
Chrysler (fca Us Llc)
Safety Issue:
Chrysler (FCA US LLC) is recalling aftermarket Mopar Canvas Seat Covers for certain 2012-2016 RAM 1500, 2500, and 3500 trucks. These Mopar canvas seat covers were sold through Chrysler dealerships beginning October 15, 2015. The seat covers can impede the deployment of the seat thorax airbags.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: S30
Recall Date: May 16, 2016
Chrysler (fca Us Llc)
Safety Issue:
Chrysler (FCA US LLC) is recalling certain model year 2015-2016 Ram 1500 trucks manufactured January 22, 2015, to September 13, 2015. Contamination on the Electric Power Steering (EPS) control circuit board may cause a short and result in the loss of power steering assist.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: S19
Recall Date: Mar 23, 2016
Chrysler (fca Us Llc)
Safety Issue:
Chrysler (FCA US LLC) is recalling certain model year 2016 Ram 1500 trucks with a 5.7L engine and dual exhaust manufactured August 3, 2015, to August 10, 2015. The affected vehicles may be missing a heat shield for the spare tire.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: R58
Recall Date: Oct 16, 2015
Chrysler (fca Us Llc)
Safety Issue:
Chrysler (FCA US LLC) is recalling certain model year 2015-2016 Ram 1500 trucks manufactured June 17, 2015, to September 28, 2015. The affected vehicles may have been built with rear axles that were incorrectly heat treated.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: R59
Recall Date: Oct 15, 2015
Consumer Complaints
1.8K ComplaintsChrysler (fca Us, Llc)
Defect Description:
AIR BAGS
Potential Consequences:
The contact owns a 2016 RAM 1500. The contact received notification of NHTSA Campaign Number: 21V632000 (Air Bags) however, the part to do the recall repair was not yet available. The contact took the vehicle to the local dealer and it was confirmed that the part was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.
Corrective Action:
The contact owns a 2016 RAM 1500. The contact received notification of NHTSA Campaign Number: 21V632000 (Air Bags) however, the part to do the recall repair was not yet available. The contact took the vehicle to the local dealer and it was confirmed that the part was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.
Additional Notes:
The contact owns a 2016 RAM 1500. The contact received notification of NHTSA Campaign Number: 21V632000 (Air Bags) however, the part to do the recall repair was not yet available. The contact took the vehicle to the local dealer and it was confirmed that the part was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.
Mfg Campaign: 11441609
Recall Date: Nov 24, 2021
Chrysler (fca Us, Llc)
Defect Description:
ENGINE AND ENGINE COOLING
Potential Consequences:
The contact owns a 2016 Ram 1500. The contact received notification of NHTSA Campaign Number: 19V757000 (Engine and Engine Cooling) however, the part to the recall repair was unavailable. The contact took the vehicle to HW Hunter RAM of the West (43226 10th St W, Lancaster, CA 93534: (661) 948-8411) & AutoNation Chrysler Dodge Jeep RAM Valencia (23820 Creekside Rd, Valencia, CA 91355: (661) 379-7709) and it was confirmed that the part was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. Parts distribution disconnect.
Corrective Action:
The contact owns a 2016 Ram 1500. The contact received notification of NHTSA Campaign Number: 19V757000 (Engine and Engine Cooling) however, the part to the recall repair was unavailable. The contact took the vehicle to HW Hunter RAM of the West (43226 10th St W, Lancaster, CA 93534: (661) 948-8411) & AutoNation Chrysler Dodge Jeep RAM Valencia (23820 Creekside Rd, Valencia, CA 91355: (661) 379-7709) and it was confirmed that the part was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. Parts distribution disconnect.
Additional Notes:
The contact owns a 2016 Ram 1500. The contact received notification of NHTSA Campaign Number: 19V757000 (Engine and Engine Cooling) however, the part to the recall repair was unavailable. The contact took the vehicle to HW Hunter RAM of the West (43226 10th St W, Lancaster, CA 93534: (661) 948-8411) & AutoNation Chrysler Dodge Jeep RAM Valencia (23820 Creekside Rd, Valencia, CA 91355: (661) 379-7709) and it was confirmed that the part was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. Parts distribution disconnect.
Mfg Campaign: 11441039
Recall Date: Nov 19, 2021
Chrysler (fca Us, Llc)
Defect Description:
POWER TRAIN
Potential Consequences:
I was driving 50 mph down the road, when I started to accelerate (pass) around another vehicle when it just died. Got the check engine light along with oil pressure low warning. Coasted to a stop a ways down the road trying to get off on the side of the road. My 2016 Ram 1500 would not start after that. I put my Bosch code reader on the truck and it flashed P0366 which called out for the Crank Shaft sensor. Had truck towed to local dealer. This looks like it falls under the same recall as W58. In the process of getting the dealership to take responsibility of the situation and file a claim with their corporate office, because my particular VIN doesn't match their records of having this issue.
Corrective Action:
I was driving 50 mph down the road, when I started to accelerate (pass) around another vehicle when it just died. Got the check engine light along with oil pressure low warning. Coasted to a stop a ways down the road trying to get off on the side of the road. My 2016 Ram 1500 would not start after that. I put my Bosch code reader on the truck and it flashed P0366 which called out for the Crank Shaft sensor. Had truck towed to local dealer. This looks like it falls under the same recall as W58. In the process of getting the dealership to take responsibility of the situation and file a claim with their corporate office, because my particular VIN doesn't match their records of having this issue.
Additional Notes:
I was driving 50 mph down the road, when I started to accelerate (pass) around another vehicle when it just died. Got the check engine light along with oil pressure low warning. Coasted to a stop a ways down the road trying to get off on the side of the road. My 2016 Ram 1500 would not start after that. I put my Bosch code reader on the truck and it flashed P0366 which called out for the Crank Shaft sensor. Had truck towed to local dealer. This looks like it falls under the same recall as W58. In the process of getting the dealership to take responsibility of the situation and file a claim with their corporate office, because my particular VIN doesn't match their records of having this issue.
Mfg Campaign: 11441048
Recall Date: Nov 19, 2021
Chrysler (fca Us, Llc)
Defect Description:
ELECTRICAL SYSTEM
Potential Consequences:
I was driving 50 mph down the road, when I started to accelerate (pass) around another vehicle when it just died. Got the check engine light along with oil pressure low warning. Coasted to a stop a ways down the road trying to get off on the side of the road. My 2016 Ram 1500 would not start after that. I put my Bosch code reader on the truck and it flashed P0366 which called out for the Crank Shaft sensor. Had truck towed to local dealer. This looks like it falls under the same recall as W58. In the process of getting the dealership to take responsibility of the situation and file a claim with their corporate office, because my particular VIN doesn't match their records of having this issue.
Corrective Action:
I was driving 50 mph down the road, when I started to accelerate (pass) around another vehicle when it just died. Got the check engine light along with oil pressure low warning. Coasted to a stop a ways down the road trying to get off on the side of the road. My 2016 Ram 1500 would not start after that. I put my Bosch code reader on the truck and it flashed P0366 which called out for the Crank Shaft sensor. Had truck towed to local dealer. This looks like it falls under the same recall as W58. In the process of getting the dealership to take responsibility of the situation and file a claim with their corporate office, because my particular VIN doesn't match their records of having this issue.
Additional Notes:
I was driving 50 mph down the road, when I started to accelerate (pass) around another vehicle when it just died. Got the check engine light along with oil pressure low warning. Coasted to a stop a ways down the road trying to get off on the side of the road. My 2016 Ram 1500 would not start after that. I put my Bosch code reader on the truck and it flashed P0366 which called out for the Crank Shaft sensor. Had truck towed to local dealer. This looks like it falls under the same recall as W58. In the process of getting the dealership to take responsibility of the situation and file a claim with their corporate office, because my particular VIN doesn't match their records of having this issue.
Mfg Campaign: 11441048
Recall Date: Nov 19, 2021
Chrysler (fca Us, Llc)
Defect Description:
UNKNOWN OR OTHER
Potential Consequences:
I took my truck into the shop for an oil change and discovered that the front fuel tank strap bracketed corroded and broke. Thank goodness I took my truck into the shop where the mechanic discovered my tank hanging. This caused me to look up recalls and found this below. I am in Hawaii. How can I get this fixed. March 8, 2018 NHTSA CAMPAIGN NUMBER: 18V160000 Front Fuel Tank Strap Bracket may Corrode If the fuel tank were to drop and contact the ground, a fuel leak may result. Additionally, in the event of a crash, the fuel tank may not remain secured to the vehicle, possibly causing a fuel leak. A fuel leak in the presence in an ignition source, can increase the risk of a fire. NHTSA Campaign Number: 18V160000 Manufacturer Chrysler (FCA US LLC) Components FUEL SYSTEM, GASOLINE Potential Number of Units Affected 218,617 Summary Chrysler (FCA US LLC) is recalling certain 2009-2012 Dodge Ram 1500 trucks currently, or ever registered, in Connecticut, Delaware, Illinois, Indiana, Iowa, Maine, Maryland, Massachusetts, Michigan, Minnesota, Missouri, New Hampshire, New Jersey, New York, Ohio, Pennsylvania, Rhode Island, Vermont, West Virginia, Wisconsin and the District of Columbia. Exposure to environmental conditions such as water mixed with road salt may cause the front fuel tank strap frame "T-Slot" bracket to corrode, possibly causing the fuel tank to drop and make contact with the ground. Remedy Chrysler will notify owners and dealers will bolt a bracket reinforcement to the frame, free of charge. The recall began May 2, 2018. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is U04. Notes Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Corrective Action:
I took my truck into the shop for an oil change and discovered that the front fuel tank strap bracketed corroded and broke. Thank goodness I took my truck into the shop where the mechanic discovered my tank hanging. This caused me to look up recalls and found this below. I am in Hawaii. How can I get this fixed. March 8, 2018 NHTSA CAMPAIGN NUMBER: 18V160000 Front Fuel Tank Strap Bracket may Corrode If the fuel tank were to drop and contact the ground, a fuel leak may result. Additionally, in the event of a crash, the fuel tank may not remain secured to the vehicle, possibly causing a fuel leak. A fuel leak in the presence in an ignition source, can increase the risk of a fire. NHTSA Campaign Number: 18V160000 Manufacturer Chrysler (FCA US LLC) Components FUEL SYSTEM, GASOLINE Potential Number of Units Affected 218,617 Summary Chrysler (FCA US LLC) is recalling certain 2009-2012 Dodge Ram 1500 trucks currently, or ever registered, in Connecticut, Delaware, Illinois, Indiana, Iowa, Maine, Maryland, Massachusetts, Michigan, Minnesota, Missouri, New Hampshire, New Jersey, New York, Ohio, Pennsylvania, Rhode Island, Vermont, West Virginia, Wisconsin and the District of Columbia. Exposure to environmental conditions such as water mixed with road salt may cause the front fuel tank strap frame "T-Slot" bracket to corrode, possibly causing the fuel tank to drop and make contact with the ground. Remedy Chrysler will notify owners and dealers will bolt a bracket reinforcement to the frame, free of charge. The recall began May 2, 2018. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is U04. Notes Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Additional Notes:
I took my truck into the shop for an oil change and discovered that the front fuel tank strap bracketed corroded and broke. Thank goodness I took my truck into the shop where the mechanic discovered my tank hanging. This caused me to look up recalls and found this below. I am in Hawaii. How can I get this fixed. March 8, 2018 NHTSA CAMPAIGN NUMBER: 18V160000 Front Fuel Tank Strap Bracket may Corrode If the fuel tank were to drop and contact the ground, a fuel leak may result. Additionally, in the event of a crash, the fuel tank may not remain secured to the vehicle, possibly causing a fuel leak. A fuel leak in the presence in an ignition source, can increase the risk of a fire. NHTSA Campaign Number: 18V160000 Manufacturer Chrysler (FCA US LLC) Components FUEL SYSTEM, GASOLINE Potential Number of Units Affected 218,617 Summary Chrysler (FCA US LLC) is recalling certain 2009-2012 Dodge Ram 1500 trucks currently, or ever registered, in Connecticut, Delaware, Illinois, Indiana, Iowa, Maine, Maryland, Massachusetts, Michigan, Minnesota, Missouri, New Hampshire, New Jersey, New York, Ohio, Pennsylvania, Rhode Island, Vermont, West Virginia, Wisconsin and the District of Columbia. Exposure to environmental conditions such as water mixed with road salt may cause the front fuel tank strap frame "T-Slot" bracket to corrode, possibly causing the fuel tank to drop and make contact with the ground. Remedy Chrysler will notify owners and dealers will bolt a bracket reinforcement to the frame, free of charge. The recall began May 2, 2018. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is U04. Notes Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: 11440674
Recall Date: Nov 16, 2021
Chrysler (fca Us, Llc)
Defect Description:
LATCHES/LOCKS/LINKAGES
Potential Consequences:
The contact owns a 2016 Ram 1500. The contact stated that while driving at various speeds, he would hear an abnormal rattling noise emit from the tailgate without warning. On two occasions, the contact stated that the tailgate had unexpectedly dropped without warning while driving; he also stated that multiple attempts were made to shut the tailgate as the tailgate would fail to latch. The contact had taken the vehicle to a dealer where he paid out of pocket to have the failure repaired. Upon investigation, the contact discovered NHTSA Campaign Number: 19V347000 (Latches/Locks/Linkages) which he linked to the failure. The manufacturer had yet to be notified of the failure. The vehicle had been repaired. The failure mileage was unknown.
Corrective Action:
The contact owns a 2016 Ram 1500. The contact stated that while driving at various speeds, he would hear an abnormal rattling noise emit from the tailgate without warning. On two occasions, the contact stated that the tailgate had unexpectedly dropped without warning while driving; he also stated that multiple attempts were made to shut the tailgate as the tailgate would fail to latch. The contact had taken the vehicle to a dealer where he paid out of pocket to have the failure repaired. Upon investigation, the contact discovered NHTSA Campaign Number: 19V347000 (Latches/Locks/Linkages) which he linked to the failure. The manufacturer had yet to be notified of the failure. The vehicle had been repaired. The failure mileage was unknown.
Additional Notes:
The contact owns a 2016 Ram 1500. The contact stated that while driving at various speeds, he would hear an abnormal rattling noise emit from the tailgate without warning. On two occasions, the contact stated that the tailgate had unexpectedly dropped without warning while driving; he also stated that multiple attempts were made to shut the tailgate as the tailgate would fail to latch. The contact had taken the vehicle to a dealer where he paid out of pocket to have the failure repaired. Upon investigation, the contact discovered NHTSA Campaign Number: 19V347000 (Latches/Locks/Linkages) which he linked to the failure. The manufacturer had yet to be notified of the failure. The vehicle had been repaired. The failure mileage was unknown.
Mfg Campaign: 11439835
Recall Date: Nov 9, 2021
Chrysler (fca Us, Llc)
Defect Description:
ENGINE
Potential Consequences:
Engine caught on fire, been trying to get recalls replaced since 4/18/21 when all other recalls were taken care of
Corrective Action:
Engine caught on fire, been trying to get recalls replaced since 4/18/21 when all other recalls were taken care of
Additional Notes:
Engine caught on fire, been trying to get recalls replaced since 4/18/21 when all other recalls were taken care of
Mfg Campaign: 11438914
Recall Date: Nov 1, 2021
Chrysler (fca Us, Llc)
Defect Description:
SUSPENSION
Potential Consequences:
2016 RAM 1500 Air Suspension, I have seen many report of a faulty LEFT REARAIR BAGS dropping to the ground making unsafe to drive. I have seen many people repotting the Left Rear bag issues and when taking to the manufacture they refuse to troubleshooting and locate the issue but wants to replace the entire rear bags and compressor for more than $3000
Corrective Action:
2016 RAM 1500 Air Suspension, I have seen many report of a faulty LEFT REARAIR BAGS dropping to the ground making unsafe to drive. I have seen many people repotting the Left Rear bag issues and when taking to the manufacture they refuse to troubleshooting and locate the issue but wants to replace the entire rear bags and compressor for more than $3000
Additional Notes:
2016 RAM 1500 Air Suspension, I have seen many report of a faulty LEFT REARAIR BAGS dropping to the ground making unsafe to drive. I have seen many people repotting the Left Rear bag issues and when taking to the manufacture they refuse to troubleshooting and locate the issue but wants to replace the entire rear bags and compressor for more than $3000
Mfg Campaign: 11438292
Recall Date: Oct 26, 2021
Chrysler (fca Us, Llc)
Defect Description:
ENGINE
Potential Consequences:
The contact owns a 2016 Ram 1500. The contact stated while reversing into a parking spot, the vehicle inadvertently stalled. There were no warning lights illuminated. The contact was unable to restart the vehicle after several attempts. The contact stated he replaced the battery himself, but the vehicle failed to restart. The dealer and the manufacturer were notified of the failure and advised the contact to take the vehicle to the dealer for diagnostic testing. The vehicle was not diagnosed nor repaired. The approximate failure mileage was 88,001.
Corrective Action:
The contact owns a 2016 Ram 1500. The contact stated while reversing into a parking spot, the vehicle inadvertently stalled. There were no warning lights illuminated. The contact was unable to restart the vehicle after several attempts. The contact stated he replaced the battery himself, but the vehicle failed to restart. The dealer and the manufacturer were notified of the failure and advised the contact to take the vehicle to the dealer for diagnostic testing. The vehicle was not diagnosed nor repaired. The approximate failure mileage was 88,001.
Additional Notes:
The contact owns a 2016 Ram 1500. The contact stated while reversing into a parking spot, the vehicle inadvertently stalled. There were no warning lights illuminated. The contact was unable to restart the vehicle after several attempts. The contact stated he replaced the battery himself, but the vehicle failed to restart. The dealer and the manufacturer were notified of the failure and advised the contact to take the vehicle to the dealer for diagnostic testing. The vehicle was not diagnosed nor repaired. The approximate failure mileage was 88,001.
Mfg Campaign: 11436822
Recall Date: Oct 14, 2021
Chrysler (fca Us, Llc)
Defect Description:
ELECTRICAL SYSTEM:12V/24V/48V BATTERY
Potential Consequences:
The contact owns a 2016 Ram 1500. The contact stated while reversing into a parking spot, the vehicle inadvertently stalled. There were no warning lights illuminated. The contact was unable to restart the vehicle after several attempts. The contact stated he replaced the battery himself, but the vehicle failed to restart. The dealer and the manufacturer were notified of the failure and advised the contact to take the vehicle to the dealer for diagnostic testing. The vehicle was not diagnosed nor repaired. The approximate failure mileage was 88,001.
Corrective Action:
The contact owns a 2016 Ram 1500. The contact stated while reversing into a parking spot, the vehicle inadvertently stalled. There were no warning lights illuminated. The contact was unable to restart the vehicle after several attempts. The contact stated he replaced the battery himself, but the vehicle failed to restart. The dealer and the manufacturer were notified of the failure and advised the contact to take the vehicle to the dealer for diagnostic testing. The vehicle was not diagnosed nor repaired. The approximate failure mileage was 88,001.
Additional Notes:
The contact owns a 2016 Ram 1500. The contact stated while reversing into a parking spot, the vehicle inadvertently stalled. There were no warning lights illuminated. The contact was unable to restart the vehicle after several attempts. The contact stated he replaced the battery himself, but the vehicle failed to restart. The dealer and the manufacturer were notified of the failure and advised the contact to take the vehicle to the dealer for diagnostic testing. The vehicle was not diagnosed nor repaired. The approximate failure mileage was 88,001.
Mfg Campaign: 11436822
Recall Date: Oct 14, 2021
Chrysler (fca Us, Llc)
Defect Description:
AIR BAGS
Potential Consequences:
Safety recall not fixed, no part available
Corrective Action:
Safety recall not fixed, no part available
Additional Notes:
Safety recall not fixed, no part available
Mfg Campaign: 11436654
Recall Date: Oct 13, 2021
Chrysler (fca Us, Llc)
Defect Description:
POWER TRAIN
Potential Consequences:
The contact owns a 2016 Ram 1500. The contact stated that after starting the vehicle and shifting to DRIVE, the vehicle independently accelerated. The contact stated that the brake pedal was depressed but failed to respond. The contact shifted the vehicle to PARK to stop the vehicle. There were no warning lights illuminated. The vehicle was not diagnosed nor repaired by an independent mechanic or dealer. The dealer was notified of the failure and advised the contact to take the vehicle to their location for diagnosis. The approximate failure mileage was 95,000.
Corrective Action:
The contact owns a 2016 Ram 1500. The contact stated that after starting the vehicle and shifting to DRIVE, the vehicle independently accelerated. The contact stated that the brake pedal was depressed but failed to respond. The contact shifted the vehicle to PARK to stop the vehicle. There were no warning lights illuminated. The vehicle was not diagnosed nor repaired by an independent mechanic or dealer. The dealer was notified of the failure and advised the contact to take the vehicle to their location for diagnosis. The approximate failure mileage was 95,000.
Additional Notes:
The contact owns a 2016 Ram 1500. The contact stated that after starting the vehicle and shifting to DRIVE, the vehicle independently accelerated. The contact stated that the brake pedal was depressed but failed to respond. The contact shifted the vehicle to PARK to stop the vehicle. There were no warning lights illuminated. The vehicle was not diagnosed nor repaired by an independent mechanic or dealer. The dealer was notified of the failure and advised the contact to take the vehicle to their location for diagnosis. The approximate failure mileage was 95,000.
Mfg Campaign: 11435031
Recall Date: Sep 30, 2021
Chrysler (fca Us, Llc)
Defect Description:
VEHICLE SPEED CONTROL
Potential Consequences:
The contact owns a 2016 Ram 1500. The contact stated that after starting the vehicle and shifting to DRIVE, the vehicle independently accelerated. The contact stated that the brake pedal was depressed but failed to respond. The contact shifted the vehicle to PARK to stop the vehicle. There were no warning lights illuminated. The vehicle was not diagnosed nor repaired by an independent mechanic or dealer. The dealer was notified of the failure and advised the contact to take the vehicle to their location for diagnosis. The approximate failure mileage was 95,000.
Corrective Action:
The contact owns a 2016 Ram 1500. The contact stated that after starting the vehicle and shifting to DRIVE, the vehicle independently accelerated. The contact stated that the brake pedal was depressed but failed to respond. The contact shifted the vehicle to PARK to stop the vehicle. There were no warning lights illuminated. The vehicle was not diagnosed nor repaired by an independent mechanic or dealer. The dealer was notified of the failure and advised the contact to take the vehicle to their location for diagnosis. The approximate failure mileage was 95,000.
Additional Notes:
The contact owns a 2016 Ram 1500. The contact stated that after starting the vehicle and shifting to DRIVE, the vehicle independently accelerated. The contact stated that the brake pedal was depressed but failed to respond. The contact shifted the vehicle to PARK to stop the vehicle. There were no warning lights illuminated. The vehicle was not diagnosed nor repaired by an independent mechanic or dealer. The dealer was notified of the failure and advised the contact to take the vehicle to their location for diagnosis. The approximate failure mileage was 95,000.
Mfg Campaign: 11435031
Recall Date: Sep 30, 2021
Chrysler (fca Us, Llc)
Defect Description:
UNKNOWN OR OTHER
Potential Consequences:
There is an open recall on this vehicle, and I have been waiting for well over a year on the dealer (Larry H Miller, Boise, ID) for resolution. I am repeatedly told they have an issue getting a replacement part, but I am no longer satisfied with this response.
Corrective Action:
There is an open recall on this vehicle, and I have been waiting for well over a year on the dealer (Larry H Miller, Boise, ID) for resolution. I am repeatedly told they have an issue getting a replacement part, but I am no longer satisfied with this response.
Additional Notes:
There is an open recall on this vehicle, and I have been waiting for well over a year on the dealer (Larry H Miller, Boise, ID) for resolution. I am repeatedly told they have an issue getting a replacement part, but I am no longer satisfied with this response.
Mfg Campaign: 11433364
Recall Date: Sep 17, 2021
Chrysler (fca Us, Llc)
Defect Description:
UNKNOWN OR OTHER
Potential Consequences:
UConnect system freezes up. Black, unresponsive screen, Unable to control the radio, navigation, remote locking, climate control, and other important Safety features such as Back up Camera.
Corrective Action:
UConnect system freezes up. Black, unresponsive screen, Unable to control the radio, navigation, remote locking, climate control, and other important Safety features such as Back up Camera.
Additional Notes:
UConnect system freezes up. Black, unresponsive screen, Unable to control the radio, navigation, remote locking, climate control, and other important Safety features such as Back up Camera.
Mfg Campaign: 11432808
Recall Date: Sep 13, 2021
Chrysler (fca Us, Llc)
Defect Description:
POWER TRAIN
Potential Consequences:
On August 28, 2021, I was driving towards Huntsville, TX, on Hwy 30, a rural divided highway with two lanes in each direction. The speed limit is 70. The truck was empty except for me, and a few tools. I had the cruise control set at 60 mph and was going up a slight hill when then truck suddenly and violently popped out of gear. At first, I thought someone had hit me from behind. Fortunately, there was nobody close to me and I coasted to the side of the road and stopped. After a few minutes trying to calm down and read the truck manual--I never turned the engine off-- I followed the instructions to shift back to P (Park) and then select a gear. I did this and the bell ringing and flashing lights stopped. So I shifted to drive and took off again. This time I did not use the cruise control--just slowly got back up to speed. Then BOOM! Once again, around 60mph about 4 miles down the road, the truck popped out of gear a second time violently and suddenly with no warning. Once again, I coasted to a stop and just sat there halfway freaked out. Finally, I turned the emergency blinkers on and crept into Huntsville at 30 mph. The next day, Sunday, August 29, I started the truck to see what would happen, and the Check Engine light was no longer lit up. I phoned the Wischnewsky Dodge dealership in Huntsville, TX, and the Service Manager Chris Lovelady said I could bring the truck in and he would read the codes at no charge. On Friday, September 3, I met Service Manager Chris Lovelady at 11am and he downloaded the codes. I took a picture of the three codes (file uploaded below). He said the significant code of the three was P0984 Shift Solenoid 5 Control Circuit Range/Performance. He stated that since the codes were 'Stored' and not 'Active', he could not work on the truck--he said I had to drive it some more. If this incident had happened on the crowded freeway in Houston where I live, there most certainly would have been a wreck.
Corrective Action:
On August 28, 2021, I was driving towards Huntsville, TX, on Hwy 30, a rural divided highway with two lanes in each direction. The speed limit is 70. The truck was empty except for me, and a few tools. I had the cruise control set at 60 mph and was going up a slight hill when then truck suddenly and violently popped out of gear. At first, I thought someone had hit me from behind. Fortunately, there was nobody close to me and I coasted to the side of the road and stopped. After a few minutes trying to calm down and read the truck manual--I never turned the engine off-- I followed the instructions to shift back to P (Park) and then select a gear. I did this and the bell ringing and flashing lights stopped. So I shifted to drive and took off again. This time I did not use the cruise control--just slowly got back up to speed. Then BOOM! Once again, around 60mph about 4 miles down the road, the truck popped out of gear a second time violently and suddenly with no warning. Once again, I coasted to a stop and just sat there halfway freaked out. Finally, I turned the emergency blinkers on and crept into Huntsville at 30 mph. The next day, Sunday, August 29, I started the truck to see what would happen, and the Check Engine light was no longer lit up. I phoned the Wischnewsky Dodge dealership in Huntsville, TX, and the Service Manager Chris Lovelady said I could bring the truck in and he would read the codes at no charge. On Friday, September 3, I met Service Manager Chris Lovelady at 11am and he downloaded the codes. I took a picture of the three codes (file uploaded below). He said the significant code of the three was P0984 Shift Solenoid 5 Control Circuit Range/Performance. He stated that since the codes were 'Stored' and not 'Active', he could not work on the truck--he said I had to drive it some more. If this incident had happened on the crowded freeway in Houston where I live, there most certainly would have been a wreck.
Additional Notes:
On August 28, 2021, I was driving towards Huntsville, TX, on Hwy 30, a rural divided highway with two lanes in each direction. The speed limit is 70. The truck was empty except for me, and a few tools. I had the cruise control set at 60 mph and was going up a slight hill when then truck suddenly and violently popped out of gear. At first, I thought someone had hit me from behind. Fortunately, there was nobody close to me and I coasted to the side of the road and stopped. After a few minutes trying to calm down and read the truck manual--I never turned the engine off-- I followed the instructions to shift back to P (Park) and then select a gear. I did this and the bell ringing and flashing lights stopped. So I shifted to drive and took off again. This time I did not use the cruise control--just slowly got back up to speed. Then BOOM! Once again, around 60mph about 4 miles down the road, the truck popped out of gear a second time violently and suddenly with no warning. Once again, I coasted to a stop and just sat there halfway freaked out. Finally, I turned the emergency blinkers on and crept into Huntsville at 30 mph. The next day, Sunday, August 29, I started the truck to see what would happen, and the Check Engine light was no longer lit up. I phoned the Wischnewsky Dodge dealership in Huntsville, TX, and the Service Manager Chris Lovelady said I could bring the truck in and he would read the codes at no charge. On Friday, September 3, I met Service Manager Chris Lovelady at 11am and he downloaded the codes. I took a picture of the three codes (file uploaded below). He said the significant code of the three was P0984 Shift Solenoid 5 Control Circuit Range/Performance. He stated that since the codes were 'Stored' and not 'Active', he could not work on the truck--he said I had to drive it some more. If this incident had happened on the crowded freeway in Houston where I live, there most certainly would have been a wreck.
Mfg Campaign: 11432334
Recall Date: Sep 9, 2021
Chrysler (fca Us, Llc)
Defect Description:
AIR BAGS
Potential Consequences:
The contact owned a 2016 Dodge Ram 1500. The contact stated that the air bags failed to deploy. The contact stated that when driving at 55 mph in the right lane, a vehicle leaving a gas service station entered the traffic and failed to yield to the right of way, the vehicle entered the contact's lane and the contact was unable to stop and crashed into the vehicle's rear end. The driver's air bag failed to deploy upon impact. The contact's face hit the steering wheel causing the contact injury to the mouth and caused the contact to lose a top and button tooth, the contact's nose was fractured, his face was swollen, and he also suffered injuries to the neck. The contact was taken by ambulance. A police report was filed. The vehicle was towed to a tow yard. The contact was advised by the insurance company that the vehicle was destroyed. The manufacturer was not contacted. The failure mileage was 57,000.
Corrective Action:
The contact owned a 2016 Dodge Ram 1500. The contact stated that the air bags failed to deploy. The contact stated that when driving at 55 mph in the right lane, a vehicle leaving a gas service station entered the traffic and failed to yield to the right of way, the vehicle entered the contact's lane and the contact was unable to stop and crashed into the vehicle's rear end. The driver's air bag failed to deploy upon impact. The contact's face hit the steering wheel causing the contact injury to the mouth and caused the contact to lose a top and button tooth, the contact's nose was fractured, his face was swollen, and he also suffered injuries to the neck. The contact was taken by ambulance. A police report was filed. The vehicle was towed to a tow yard. The contact was advised by the insurance company that the vehicle was destroyed. The manufacturer was not contacted. The failure mileage was 57,000.
Additional Notes:
The contact owned a 2016 Dodge Ram 1500. The contact stated that the air bags failed to deploy. The contact stated that when driving at 55 mph in the right lane, a vehicle leaving a gas service station entered the traffic and failed to yield to the right of way, the vehicle entered the contact's lane and the contact was unable to stop and crashed into the vehicle's rear end. The driver's air bag failed to deploy upon impact. The contact's face hit the steering wheel causing the contact injury to the mouth and caused the contact to lose a top and button tooth, the contact's nose was fractured, his face was swollen, and he also suffered injuries to the neck. The contact was taken by ambulance. A police report was filed. The vehicle was towed to a tow yard. The contact was advised by the insurance company that the vehicle was destroyed. The manufacturer was not contacted. The failure mileage was 57,000.
Mfg Campaign: 11432174
Recall Date: Sep 8, 2021
Chrysler (fca Us, Llc)
Defect Description:
FUEL/PROPULSION SYSTEM
Potential Consequences:
Vehicle recently began refusing to accept fuel, nearly stranding me on a road trip with no way to drive it. Tested on multiple pumps/stations and filling positions, and the problem persists. Cannot get more than 1/4 gallon of fuel into the tank without the pump shutting off automatically.
Corrective Action:
Vehicle recently began refusing to accept fuel, nearly stranding me on a road trip with no way to drive it. Tested on multiple pumps/stations and filling positions, and the problem persists. Cannot get more than 1/4 gallon of fuel into the tank without the pump shutting off automatically.
Additional Notes:
Vehicle recently began refusing to accept fuel, nearly stranding me on a road trip with no way to drive it. Tested on multiple pumps/stations and filling positions, and the problem persists. Cannot get more than 1/4 gallon of fuel into the tank without the pump shutting off automatically.
Mfg Campaign: 11431858
Recall Date: Sep 6, 2021
Chrysler (fca Us, Llc)
Defect Description:
STEERING
Potential Consequences:
Intermittent half steering power loss, ( I figured it was a weather related) followed by complete loss of power steering over time.
Corrective Action:
Intermittent half steering power loss, ( I figured it was a weather related) followed by complete loss of power steering over time.
Additional Notes:
Intermittent half steering power loss, ( I figured it was a weather related) followed by complete loss of power steering over time.
Mfg Campaign: 11431776
Recall Date: Sep 5, 2021
Chrysler (fca Us, Llc)
Defect Description:
ENGINE
Potential Consequences:
Cam shaft went out in March of 2021. Causes the truck to have sudden lose of power. Purchased RAM brand new in November 2016, wouldn't expect the Engine/Cam shaft to go out before 5 years.
Corrective Action:
Cam shaft went out in March of 2021. Causes the truck to have sudden lose of power. Purchased RAM brand new in November 2016, wouldn't expect the Engine/Cam shaft to go out before 5 years.
Additional Notes:
Cam shaft went out in March of 2021. Causes the truck to have sudden lose of power. Purchased RAM brand new in November 2016, wouldn't expect the Engine/Cam shaft to go out before 5 years.
Mfg Campaign: 11431649
Recall Date: Sep 3, 2021
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