Complaints & Recalls
Official Safety Recalls - Important!
25 RecallsThese are official manufacturer recalls ordered by NHTSA for safety defects. If you own this vehicle, contact your dealer immediately for free repairs.
Chrysler (fca Us, Llc)
Safety Issue:
Chrysler (FCA US, LLC) is recalling certain 2016-2019 Ram 3500, Ram 1500, 2016-2020 Ram 2500, and 2016 Ram 3500 Cab Chassis vehicles. The right and left side curtain air bag inflators may rupture due to a manufacturing defect.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153) or go to nhtsa.gov.
Mfg Campaign: 05C, 09C, 10C
Recall Date: Jan 16, 2025
Chrysler (fca Us, Llc)
Safety Issue:
Chrysler (FCA US, LLC) is recalling certain 2014-2019 Ram 1500 and 2014-2020 Jeep Grand Cherokee vehicles equipped with 3.0L Diesel engines. The crankshaft position sensor tone wheel may delaminate, causing the engine to lose its ability to synchronize the fuel injector pulses and cam shaft timing, possibly resulting in an engine stall.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Mfg Campaign: 66A
Recall Date: Jun 8, 2023
Chrysler (fca Us, Llc)
Safety Issue:
Chrysler (FCA US, LLC) is recalling certain 2014-2020 Jeep Grand Cherokee, and 2014-2019 Ram 1500 vehicles equipped with 3.0L diesel engines. A high pressure fuel pump (HPFP) failure may introduce internal debris into the fuel system, potentially resulting in fuel starvation.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Mfg Campaign: Z46
Recall Date: Jun 9, 2022
Chrysler (fca Us, Llc)
Safety Issue:
Chrysler (FCA US, LLC) is recalling certain 2015-2020 Ram 1500 Classic, 2015-2016 Ram 3500, and Ram 2500 vehicles, and 2016 Ram 3500 Cab Chassis with a gross vehicle weight rating less than 10,000 lbs. The side air bag inflatable curtain (SABIC) inflator end cap may detach from the inflator, or the inflator sidewall may rupture.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Mfg Campaign: Y55
Recall Date: Aug 12, 2021
Chrysler (fca Us Llc)
Safety Issue:
Chrysler (FCA US LLC) is recalling certain 2014-2018 Ram 1500 and 2014-2016 Jeep Grand Cherokee vehicles equipped with 3.0L diesel engines. The crankshaft position sensor tone wheel may delaminate causing the engine to lose its ability to synchronize the fuel injector pulses and cam shaft timing, possibly resulting in an engine stall.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: W58
Recall Date: Aug 13, 2020
Chrysler (fca Us Llc)
Safety Issue:
Chrysler (FCA US LLC) is recalling certain 2014-2019 Ram 1500 and 1500 Classic Pickup trucks equipped with 3.0L Eco Diesel engines. The Exhaust Gas Recirculation (EGR) cooler may crack and allow pre-heated vaporized coolant to enter the EGR system. This mixture may combust inside the intake manifold.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: VB1
Recall Date: Oct 24, 2019
Chrysler (fca Us Llc)
Safety Issue:
Chrysler (FCA US LLC) is recalling certain 2015-2017 Ram 1500, 2500 and 3500 pickup trucks equipped with an 8 foot bed and a power locking tailgate. Chrysler is also recalling all 2013-2014 and 2018 Ram 1500, 2500 and 3500 pickup trucks built before April 1, 2018 with a 6 or 8 foot bed and a power locking tailgate. On August 29, 2019 Chrysler expanded the recall to include an additional 693,128 model year 2013-2014 Ram 1500, 2500 and 3500 pickup trucks. The tailgate actuator limiter tab may fracture and cause the tailgate to unlatch and open while driving.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: V44
Recall Date: May 9, 2019
Chrysler (fca Us Llc)
Safety Issue:
Chrysler (FCA US LLC) is recalling certain 2015-2017 RAM 1500, 2500, and 3500 pickup trucks equipped with a power locking tailgate and either a 5 foot, 7 inch or 6 foot, 4 inch bed. The tailgate actuator limiter tab may fracture and cause the tailgate to unlatch and open while driving.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: U74
Recall Date: Jul 27, 2018
Chrysler (fca Us Llc)
Safety Issue:
Chrysler (FCA US LLC) is recalling certain 2014-2018 Dodge Journey, Charger and Durango, RAM 2500, 3500, 3500 Cab Chassis (more than 10,000lb), 4500 Cab Chassis and 5500 Cab Chassis, Jeep Cherokee and Grand Cherokee and Chrysler 300, 2014-2019 RAM 1500, 2015-2018 Dodge Challenger, 2015-2017 Chrysler 200, 2016-2018 RAM 3500 Cab Chassis (less than 10,000 lb), 2017-2018 Chrysler Pacifica and 2018 Jeep Wrangler vehicles. These vehicles are being recalled to address a defect that could prevent the cruise control system from disengaging. If, when using cruise control, there is a short circuit within the vehicle's wiring, the driver may not be able to shut off the cruise control either by depressing the brake pedal or manually turning the system off once it has been engaged, resulting in either the vehicle maintaining its current speed or possibly accelerating.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: U49,U59-U65,U68,U73
Recall Date: May 17, 2018
Chrysler (fca Us Llc)
Safety Issue:
Chrysler (FCA US LLC) is recalling certain 2016-2017 Ram 3500 Cab Chassis with a Gross Vehicle Weight Rating (GVWR) of less than 10,000 lbs, 2011-2017 Ram 3500, 4500 and 5500 Cab Chassis vehicles, 2009-2017 Ram 1500 and 2010-2017 Ram 2500 and 3500 pickup trucks, all equipped with a column shifter. Pushing the brake pedal for prolonged periods when the vehicle is running and in PARK may cause the Brake Transmission Shift Interlock (BTSI) pin to stick in the open position. With the pin in the open position, the transmission can be shifted out of PARK into any gear without pushing the brake pedal or having the key in the ignition.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: T79
Recall Date: Dec 20, 2017
Chrysler (fca Us Llc)
Safety Issue:
Chrysler (FCA US LLC) is recalling certain model year 2013-2016 Ram 1500, Ram 2500, and 2014-2016 Ram 3500 vehicles. Certain driving conditions, such as driving off-road or debris striking the vehicle may cause the roll rate sensor to trigger a fault within the Occupant Restraint Controller (ORC). If this fault occurs, the rollover side curtain air bag and the seat belt pretensioner will be disabled from deploying.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: T25
Recall Date: May 9, 2017
Chrysler (fca Us Llc)
Safety Issue:
Chrysler (FCA US LLC) is recalling certain 2016-2017 Ram 1500 trucks. The differential pin retaining screw may come loose while driving, potentially causing the differential to break or lock up.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: T20
Recall Date: Mar 23, 2017
Chrysler (fca Us Llc)
Safety Issue:
Chrysler (FCA US LLC) is recalling certain 2016 RAM 1500 trucks manufactured February 19, 2016, to March 3, 2016. The front halfshafts may have been incorrectly manufactured causing them to fracture without warning.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: S32
Recall Date: May 16, 2016
Chrysler (fca Us Llc)
Safety Issue:
Chrysler (FCA US LLC) is recalling aftermarket Mopar Canvas Seat Covers for certain 2012-2016 RAM 1500, 2500, and 3500 trucks. These Mopar canvas seat covers were sold through Chrysler dealerships beginning October 15, 2015. The seat covers can impede the deployment of the seat thorax airbags.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: S30
Recall Date: May 16, 2016
Chrysler (fca Us Llc)
Safety Issue:
Chrysler (FCA US LLC) is recalling certain model year 2015-2016 Ram 1500 trucks manufactured January 22, 2015, to September 13, 2015. Contamination on the Electric Power Steering (EPS) control circuit board may cause a short and result in the loss of power steering assist.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: S19
Recall Date: Mar 23, 2016
Chrysler (fca Us Llc)
Safety Issue:
Chrysler (FCA US LLC) is recalling certain model year 2016 Ram 1500 trucks with a 5.7L engine and dual exhaust manufactured August 3, 2015, to August 10, 2015. The affected vehicles may be missing a heat shield for the spare tire.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: R58
Recall Date: Oct 16, 2015
Chrysler (fca Us Llc)
Safety Issue:
Chrysler (FCA US LLC) is recalling certain model year 2015-2016 Ram 1500 trucks manufactured June 17, 2015, to September 28, 2015. The affected vehicles may have been built with rear axles that were incorrectly heat treated.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: R59
Recall Date: Oct 15, 2015
Consumer Complaints
1.8K ComplaintsChrysler (fca Us, Llc)
Defect Description:
STEERING
Potential Consequences:
Losing power steering when I'm driving.
Corrective Action:
Losing power steering when I'm driving.
Additional Notes:
Losing power steering when I'm driving.
Mfg Campaign: 11580373
Recall Date: Apr 1, 2024
Chrysler (fca Us, Llc)
Defect Description:
UNKNOWN OR OTHER
Potential Consequences:
Losing power steering when I'm driving.
Corrective Action:
Losing power steering when I'm driving.
Additional Notes:
Losing power steering when I'm driving.
Mfg Campaign: 11580373
Recall Date: Apr 1, 2024
Chrysler (fca Us, Llc)
Defect Description:
STRUCTURE:BODY
Potential Consequences:
Rear sliding window leaks . Water fill up over the track inside and drain can't keep up with volume of water and make my truck wet inside . Notes bulid mold and rust .
Corrective Action:
Rear sliding window leaks . Water fill up over the track inside and drain can't keep up with volume of water and make my truck wet inside . Notes bulid mold and rust .
Additional Notes:
Rear sliding window leaks . Water fill up over the track inside and drain can't keep up with volume of water and make my truck wet inside . Notes bulid mold and rust .
Mfg Campaign: 11580374
Recall Date: Apr 1, 2024
Chrysler (fca Us, Llc)
Defect Description:
STEERING
Potential Consequences:
EPS or Universal intermediate steering shaft related issue. Hard steering past 20deg
Corrective Action:
EPS or Universal intermediate steering shaft related issue. Hard steering past 20deg
Additional Notes:
EPS or Universal intermediate steering shaft related issue. Hard steering past 20deg
Mfg Campaign: 11580415
Recall Date: Apr 1, 2024
Chrysler (fca Us, Llc)
Defect Description:
STEERING
Potential Consequences:
When driving and making turns, steering wheel will lock up and sometimes try and jerk the in the opposite direction as if to try and straighten itself. “Service Power Steering” warning will pop up on screen for a brief moment and go away. This problem has almost become predictable, happening with a harder turn or when at speed. Never happens when sitting still, rolling steering wheel back and forth. And it happens every day, not just a single incident.
Corrective Action:
When driving and making turns, steering wheel will lock up and sometimes try and jerk the in the opposite direction as if to try and straighten itself. “Service Power Steering” warning will pop up on screen for a brief moment and go away. This problem has almost become predictable, happening with a harder turn or when at speed. Never happens when sitting still, rolling steering wheel back and forth. And it happens every day, not just a single incident.
Additional Notes:
When driving and making turns, steering wheel will lock up and sometimes try and jerk the in the opposite direction as if to try and straighten itself. “Service Power Steering” warning will pop up on screen for a brief moment and go away. This problem has almost become predictable, happening with a harder turn or when at speed. Never happens when sitting still, rolling steering wheel back and forth. And it happens every day, not just a single incident.
Mfg Campaign: 11580293
Recall Date: Mar 31, 2024
Chrysler (fca Us, Llc)
Defect Description:
SERVICE BRAKES
Potential Consequences:
Loss control while going down the highway, as the traction control is not working, I loss control when the road had a slight hill and curve. It has been a little under a year since my ABS module/control as gone bad. This causes the loss of traction control, ABS braking and other issues. This is a safety concern as the traction control is needed and brakes lock up without the ABS. This is a well-known issue with 2012-2017 Ram's. The main issue is the part is not available to correct the issue which makes this an even more serious safety issue.
Corrective Action:
Loss control while going down the highway, as the traction control is not working, I loss control when the road had a slight hill and curve. It has been a little under a year since my ABS module/control as gone bad. This causes the loss of traction control, ABS braking and other issues. This is a safety concern as the traction control is needed and brakes lock up without the ABS. This is a well-known issue with 2012-2017 Ram's. The main issue is the part is not available to correct the issue which makes this an even more serious safety issue.
Additional Notes:
Loss control while going down the highway, as the traction control is not working, I loss control when the road had a slight hill and curve. It has been a little under a year since my ABS module/control as gone bad. This causes the loss of traction control, ABS braking and other issues. This is a safety concern as the traction control is needed and brakes lock up without the ABS. This is a well-known issue with 2012-2017 Ram's. The main issue is the part is not available to correct the issue which makes this an even more serious safety issue.
Mfg Campaign: 11580076
Recall Date: Mar 29, 2024
Chrysler (fca Us, Llc)
Defect Description:
VEHICLE SPEED CONTROL
Potential Consequences:
Loss control while going down the highway, as the traction control is not working, I loss control when the road had a slight hill and curve. It has been a little under a year since my ABS module/control as gone bad. This causes the loss of traction control, ABS braking and other issues. This is a safety concern as the traction control is needed and brakes lock up without the ABS. This is a well-known issue with 2012-2017 Ram's. The main issue is the part is not available to correct the issue which makes this an even more serious safety issue.
Corrective Action:
Loss control while going down the highway, as the traction control is not working, I loss control when the road had a slight hill and curve. It has been a little under a year since my ABS module/control as gone bad. This causes the loss of traction control, ABS braking and other issues. This is a safety concern as the traction control is needed and brakes lock up without the ABS. This is a well-known issue with 2012-2017 Ram's. The main issue is the part is not available to correct the issue which makes this an even more serious safety issue.
Additional Notes:
Loss control while going down the highway, as the traction control is not working, I loss control when the road had a slight hill and curve. It has been a little under a year since my ABS module/control as gone bad. This causes the loss of traction control, ABS braking and other issues. This is a safety concern as the traction control is needed and brakes lock up without the ABS. This is a well-known issue with 2012-2017 Ram's. The main issue is the part is not available to correct the issue which makes this an even more serious safety issue.
Mfg Campaign: 11580076
Recall Date: Mar 29, 2024
Chrysler (fca Us, Llc)
Defect Description:
SERVICE BRAKES
Potential Consequences:
Been inspected by the dealer. ABS modules as with many other owners cannot be replaced due to a lack of inventory on a vehicle less than 10 years old. Abs and traction control lights stay on as well as having the brakes locking up during wet conditions. It’s completely unsafe and too widespread for the company not to have a solution. Much less at the owners dime due to a flawed design.
Corrective Action:
Been inspected by the dealer. ABS modules as with many other owners cannot be replaced due to a lack of inventory on a vehicle less than 10 years old. Abs and traction control lights stay on as well as having the brakes locking up during wet conditions. It’s completely unsafe and too widespread for the company not to have a solution. Much less at the owners dime due to a flawed design.
Additional Notes:
Been inspected by the dealer. ABS modules as with many other owners cannot be replaced due to a lack of inventory on a vehicle less than 10 years old. Abs and traction control lights stay on as well as having the brakes locking up during wet conditions. It’s completely unsafe and too widespread for the company not to have a solution. Much less at the owners dime due to a flawed design.
Mfg Campaign: 11580188
Recall Date: Mar 29, 2024
Chrysler (fca Us, Llc)
Defect Description:
VEHICLE SPEED CONTROL
Potential Consequences:
Been inspected by the dealer. ABS modules as with many other owners cannot be replaced due to a lack of inventory on a vehicle less than 10 years old. Abs and traction control lights stay on as well as having the brakes locking up during wet conditions. It’s completely unsafe and too widespread for the company not to have a solution. Much less at the owners dime due to a flawed design.
Corrective Action:
Been inspected by the dealer. ABS modules as with many other owners cannot be replaced due to a lack of inventory on a vehicle less than 10 years old. Abs and traction control lights stay on as well as having the brakes locking up during wet conditions. It’s completely unsafe and too widespread for the company not to have a solution. Much less at the owners dime due to a flawed design.
Additional Notes:
Been inspected by the dealer. ABS modules as with many other owners cannot be replaced due to a lack of inventory on a vehicle less than 10 years old. Abs and traction control lights stay on as well as having the brakes locking up during wet conditions. It’s completely unsafe and too widespread for the company not to have a solution. Much less at the owners dime due to a flawed design.
Mfg Campaign: 11580188
Recall Date: Mar 29, 2024
Chrysler (fca Us, Llc)
Defect Description:
STEERING
Potential Consequences:
The power steering completely stopped working. I originally noticed it was acting differently a few days prior. At that point, it was still working but, steering was ackward. The best way I can think of to describe it, is the steering wheel moved in the positions of seconds on a clock. Similar to a stepper motor. Luckily I was not driving when the complete failure happened. There would be no way to steer effectively. Today I went out for lunch, and the steering was locked up. When I tried to turn the wheel a load buzzing noise seemed to be coming from behind the steering wheel. It is currently at an auto shop but, I may move it to a dodge dealer to have a record of the problem, being there is an ongoing investigation with the NHTSA. The service power steering warning light came on after the total failure. It did not show up when it started acting up. I could possibly make it available for inspection if needed but, I need to get it back in action as soon as possible. Being I have no other vehicle.
Corrective Action:
The power steering completely stopped working. I originally noticed it was acting differently a few days prior. At that point, it was still working but, steering was ackward. The best way I can think of to describe it, is the steering wheel moved in the positions of seconds on a clock. Similar to a stepper motor. Luckily I was not driving when the complete failure happened. There would be no way to steer effectively. Today I went out for lunch, and the steering was locked up. When I tried to turn the wheel a load buzzing noise seemed to be coming from behind the steering wheel. It is currently at an auto shop but, I may move it to a dodge dealer to have a record of the problem, being there is an ongoing investigation with the NHTSA. The service power steering warning light came on after the total failure. It did not show up when it started acting up. I could possibly make it available for inspection if needed but, I need to get it back in action as soon as possible. Being I have no other vehicle.
Additional Notes:
The power steering completely stopped working. I originally noticed it was acting differently a few days prior. At that point, it was still working but, steering was ackward. The best way I can think of to describe it, is the steering wheel moved in the positions of seconds on a clock. Similar to a stepper motor. Luckily I was not driving when the complete failure happened. There would be no way to steer effectively. Today I went out for lunch, and the steering was locked up. When I tried to turn the wheel a load buzzing noise seemed to be coming from behind the steering wheel. It is currently at an auto shop but, I may move it to a dodge dealer to have a record of the problem, being there is an ongoing investigation with the NHTSA. The service power steering warning light came on after the total failure. It did not show up when it started acting up. I could possibly make it available for inspection if needed but, I need to get it back in action as soon as possible. Being I have no other vehicle.
Mfg Campaign: 11579807
Recall Date: Mar 27, 2024
Chrysler (fca Us, Llc)
Defect Description:
SERVICE BRAKES
Potential Consequences:
ABS and Traction control light is on in the instrument cluster indicating a failure of the anti lock brakes. I took my vehicle to my local Ram dealer and they did a system scan. One of the results was a defective ABS module. I was told by the dealer that a replacement module was not available due to national backorder. They could not give me any date of availability to correct this dangerous failure. I shopped all over for a after market module but was told it was a Ram dealer item only. So I either have to continue to drive my truck without the aid of antilock brakes or try to buy a used module from a scrap yard and see if it will restore my ABS function.
Corrective Action:
ABS and Traction control light is on in the instrument cluster indicating a failure of the anti lock brakes. I took my vehicle to my local Ram dealer and they did a system scan. One of the results was a defective ABS module. I was told by the dealer that a replacement module was not available due to national backorder. They could not give me any date of availability to correct this dangerous failure. I shopped all over for a after market module but was told it was a Ram dealer item only. So I either have to continue to drive my truck without the aid of antilock brakes or try to buy a used module from a scrap yard and see if it will restore my ABS function.
Additional Notes:
ABS and Traction control light is on in the instrument cluster indicating a failure of the anti lock brakes. I took my vehicle to my local Ram dealer and they did a system scan. One of the results was a defective ABS module. I was told by the dealer that a replacement module was not available due to national backorder. They could not give me any date of availability to correct this dangerous failure. I shopped all over for a after market module but was told it was a Ram dealer item only. So I either have to continue to drive my truck without the aid of antilock brakes or try to buy a used module from a scrap yard and see if it will restore my ABS function.
Mfg Campaign: 11579432
Recall Date: Mar 26, 2024
Chrysler (fca Us, Llc)
Defect Description:
STEERING
Potential Consequences:
The electronic power steering (EPS) module failed and the vehicle lost all power steering making it unsafe to drive the vehicle. The issue was confirmed after being brought to a Ram dealership to be inspected, the inspection for the vehicle confirmed an "Active" code for C2217. I was told by the dealership that the EPS Module had failed and needed to be replaced, and that the ENTIRE Rack and Pinion MUST be replaced.
Corrective Action:
The electronic power steering (EPS) module failed and the vehicle lost all power steering making it unsafe to drive the vehicle. The issue was confirmed after being brought to a Ram dealership to be inspected, the inspection for the vehicle confirmed an "Active" code for C2217. I was told by the dealership that the EPS Module had failed and needed to be replaced, and that the ENTIRE Rack and Pinion MUST be replaced.
Additional Notes:
The electronic power steering (EPS) module failed and the vehicle lost all power steering making it unsafe to drive the vehicle. The issue was confirmed after being brought to a Ram dealership to be inspected, the inspection for the vehicle confirmed an "Active" code for C2217. I was told by the dealership that the EPS Module had failed and needed to be replaced, and that the ENTIRE Rack and Pinion MUST be replaced.
Mfg Campaign: 11578812
Recall Date: Mar 22, 2024
Chrysler (fca Us, Llc)
Defect Description:
ENGINE
Potential Consequences:
Power Steering System Failure Complete Engine Failure Complete Lack of Power Check Engine Light came on March 19, 2024 and the Engine failed within 5 min of it coming on.
Corrective Action:
Power Steering System Failure Complete Engine Failure Complete Lack of Power Check Engine Light came on March 19, 2024 and the Engine failed within 5 min of it coming on.
Additional Notes:
Power Steering System Failure Complete Engine Failure Complete Lack of Power Check Engine Light came on March 19, 2024 and the Engine failed within 5 min of it coming on.
Mfg Campaign: 11578910
Recall Date: Mar 22, 2024
Chrysler (fca Us, Llc)
Defect Description:
STEERING
Potential Consequences:
Power Steering System Failure Complete Engine Failure Complete Lack of Power Check Engine Light came on March 19, 2024 and the Engine failed within 5 min of it coming on.
Corrective Action:
Power Steering System Failure Complete Engine Failure Complete Lack of Power Check Engine Light came on March 19, 2024 and the Engine failed within 5 min of it coming on.
Additional Notes:
Power Steering System Failure Complete Engine Failure Complete Lack of Power Check Engine Light came on March 19, 2024 and the Engine failed within 5 min of it coming on.
Mfg Campaign: 11578910
Recall Date: Mar 22, 2024
Chrysler (fca Us, Llc)
Defect Description:
UNKNOWN OR OTHER
Potential Consequences:
Rear tailgate keeps coming open while traveling on highway
Corrective Action:
Rear tailgate keeps coming open while traveling on highway
Additional Notes:
Rear tailgate keeps coming open while traveling on highway
Mfg Campaign: 11578308
Recall Date: Mar 19, 2024
Chrysler (fca Us, Llc)
Defect Description:
FUEL SYSTEM, DIESEL
Potential Consequences:
The contact owns a 2016 Ram 1500. The contact received notification of NHTSA Campaign Number: 22V406000 (Fuel System, Diesel) however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The dealer was made aware of the issue and confirmed that parts were not yet available. The manufacturer was made aware of the issue and confirmed that parts were not yet available. The contact had not experienced a failure. Parts distribution disconnect.
Corrective Action:
The contact owns a 2016 Ram 1500. The contact received notification of NHTSA Campaign Number: 22V406000 (Fuel System, Diesel) however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The dealer was made aware of the issue and confirmed that parts were not yet available. The manufacturer was made aware of the issue and confirmed that parts were not yet available. The contact had not experienced a failure. Parts distribution disconnect.
Additional Notes:
The contact owns a 2016 Ram 1500. The contact received notification of NHTSA Campaign Number: 22V406000 (Fuel System, Diesel) however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The dealer was made aware of the issue and confirmed that parts were not yet available. The manufacturer was made aware of the issue and confirmed that parts were not yet available. The contact had not experienced a failure. Parts distribution disconnect.
Mfg Campaign: 11578121
Recall Date: Mar 18, 2024
Chrysler (fca Us, Llc)
Defect Description:
STEERING
Potential Consequences:
While driving at approximately 35 mph, the electric steering just quit working. There was a message on the dashboard that said something like "power steering fault, service needed" I was able to steer the truck with extreme difficulty into a parking lot. Called a tow truck which took 2 hours to arrive. At the time the truck arrived the power steering started functioning again. I had tried starting up the truck multiple times before the tow truck arrived with no luck in getting the electric steering working again. It just magically "fixed" itself. I feel I can't let my wife drive the truck since there would be no way she would have the strength to steer it should the truck loose steering again.
Corrective Action:
While driving at approximately 35 mph, the electric steering just quit working. There was a message on the dashboard that said something like "power steering fault, service needed" I was able to steer the truck with extreme difficulty into a parking lot. Called a tow truck which took 2 hours to arrive. At the time the truck arrived the power steering started functioning again. I had tried starting up the truck multiple times before the tow truck arrived with no luck in getting the electric steering working again. It just magically "fixed" itself. I feel I can't let my wife drive the truck since there would be no way she would have the strength to steer it should the truck loose steering again.
Additional Notes:
While driving at approximately 35 mph, the electric steering just quit working. There was a message on the dashboard that said something like "power steering fault, service needed" I was able to steer the truck with extreme difficulty into a parking lot. Called a tow truck which took 2 hours to arrive. At the time the truck arrived the power steering started functioning again. I had tried starting up the truck multiple times before the tow truck arrived with no luck in getting the electric steering working again. It just magically "fixed" itself. I feel I can't let my wife drive the truck since there would be no way she would have the strength to steer it should the truck loose steering again.
Mfg Campaign: 11577829
Recall Date: Mar 17, 2024
Chrysler (fca Us, Llc)
Defect Description:
FUEL/PROPULSION SYSTEM
Potential Consequences:
I called dealship to schedule the repair of the "high pressure fuel pump" and was told I would be put on a "waiting list" which would be about two (2) YEARS! this is unacceptable to me. The service girl stated the reason being is they do not have "replacement parts" to do the repair and won't have them for two (2) years. I will continue to drive my vehicle and if it breaks down due to the above mentioned issue, it could be very costly for NHTSA to replace. If all vehicles follow this path, I would surmise this will be devastating to your budget. Please find a remedy to make the part available for repair and save us both time and money. Thank you for your time!
Corrective Action:
I called dealship to schedule the repair of the "high pressure fuel pump" and was told I would be put on a "waiting list" which would be about two (2) YEARS! this is unacceptable to me. The service girl stated the reason being is they do not have "replacement parts" to do the repair and won't have them for two (2) years. I will continue to drive my vehicle and if it breaks down due to the above mentioned issue, it could be very costly for NHTSA to replace. If all vehicles follow this path, I would surmise this will be devastating to your budget. Please find a remedy to make the part available for repair and save us both time and money. Thank you for your time!
Additional Notes:
I called dealship to schedule the repair of the "high pressure fuel pump" and was told I would be put on a "waiting list" which would be about two (2) YEARS! this is unacceptable to me. The service girl stated the reason being is they do not have "replacement parts" to do the repair and won't have them for two (2) years. I will continue to drive my vehicle and if it breaks down due to the above mentioned issue, it could be very costly for NHTSA to replace. If all vehicles follow this path, I would surmise this will be devastating to your budget. Please find a remedy to make the part available for repair and save us both time and money. Thank you for your time!
Mfg Campaign: 11577332
Recall Date: Mar 14, 2024
Chrysler (fca Us, Llc)
Defect Description:
FUEL SYSTEM, OTHER:DELIVERY:FUEL PUMP
Potential Consequences:
See attached document for complaint
Corrective Action:
See attached document for complaint
Additional Notes:
See attached document for complaint
Mfg Campaign: 11576821
Recall Date: Mar 12, 2024
Chrysler (fca Us, Llc)
Defect Description:
STEERING
Potential Consequences:
The power steering suddenly and entirely ceased to function with no prior warning whatsoever. Prior to that sudden failure there had never been anything wrong with the power steering or the steering function itself. There were no prior warning lights to the failure. Luckily the failure occurred while pulling out of a parking space at 1 mile per hour. The vehicle could then be steered only with great effort. We had the car towed to a dodge dealer and they said the rack and pinion unit needed replacement. I read online that the NHTSA opened on August 4, 2023 an investigation RQ 23-003 into this exact problem that I experienced. This ODI Resume/Investigation report indicates that this sudden or intermittent power steering failure applies to approximately 1.1 million vehicles of 2013-2016 Ram 1500s.
Corrective Action:
The power steering suddenly and entirely ceased to function with no prior warning whatsoever. Prior to that sudden failure there had never been anything wrong with the power steering or the steering function itself. There were no prior warning lights to the failure. Luckily the failure occurred while pulling out of a parking space at 1 mile per hour. The vehicle could then be steered only with great effort. We had the car towed to a dodge dealer and they said the rack and pinion unit needed replacement. I read online that the NHTSA opened on August 4, 2023 an investigation RQ 23-003 into this exact problem that I experienced. This ODI Resume/Investigation report indicates that this sudden or intermittent power steering failure applies to approximately 1.1 million vehicles of 2013-2016 Ram 1500s.
Additional Notes:
The power steering suddenly and entirely ceased to function with no prior warning whatsoever. Prior to that sudden failure there had never been anything wrong with the power steering or the steering function itself. There were no prior warning lights to the failure. Luckily the failure occurred while pulling out of a parking space at 1 mile per hour. The vehicle could then be steered only with great effort. We had the car towed to a dodge dealer and they said the rack and pinion unit needed replacement. I read online that the NHTSA opened on August 4, 2023 an investigation RQ 23-003 into this exact problem that I experienced. This ODI Resume/Investigation report indicates that this sudden or intermittent power steering failure applies to approximately 1.1 million vehicles of 2013-2016 Ram 1500s.
Mfg Campaign: 11576585
Recall Date: Mar 11, 2024
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Valencia, CA • 36 yrs
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