Complaints & Recalls
Official Safety Recalls - Important!
4 RecallsThese are official manufacturer recalls ordered by NHTSA for safety defects. If you own this vehicle, contact your dealer immediately for free repairs.
Nissan North America, Inc.
Safety Issue:
Nissan North America, Inc. (Nissan) is recalling certain 2014-2020 Rogue and 2017-2022 Rogue Sport vehicles equipped with a jackknife style ignition key. The jackknife key may collapse into a folded position while driving.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Mfg Campaign: R22C8
Recall Date: Feb 16, 2023
Nissan North America, Inc.
Safety Issue:
Nissan North America, Inc. (Nissan) is recalling certain 2017-2019 Rogue Hybrid vehicles. Contact with the Electronic Control Module (ECM) bracket may damage the engine harness, causing a blown fuse.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Mfg Campaign: R21B6
Recall Date: Oct 26, 2021
Nissan North America, Inc.
Safety Issue:
Nissan North America, Inc. (Nissan) is recalling certain 2018-2019 Nissan Altima, Armada, Frontier, Kicks, Leaf, Maxima, Murano, NV, NV200, Pathfinder, Rogue, Rogue Sport, Sentra, Titan, Titan Diesel, Versa Note and Versa Sedan vehicles, as well as Infiniti Q50, Q60, QX30 and QX80 vehicles. Additionally included are 2019 Nissan GT-R and Taxi and Infiniti QX50, QX60, Q70, Q70L vehicles. The back-up camera and display settings can be adjusted such that the rear view image is no longer visible and the system will retain that setting the next time the vehicle is placed in reverse. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 111, "Rear Visibility."
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Recall Date: Sep 12, 2019
Consumer Complaints
930 ComplaintsNissan North America, Inc.
Defect Description:
SERVICE BRAKES
Potential Consequences:
CAR BRAKED FOR NO APPARENT REASON. THERE WAS NO CAR IN FRONT OR BACK OF ME AND MY VEHICLE JUST SUDDENLY BRAKED. HAPPENED ON THE HIGHWAY IN BROOKLYN, NY ON THE BROOKLYN QUEENS EXPRESSWAY. DATE OF OCCURANCE IS JULY 4TH 2019.
Corrective Action:
CAR BRAKED FOR NO APPARENT REASON. THERE WAS NO CAR IN FRONT OR BACK OF ME AND MY VEHICLE JUST SUDDENLY BRAKED. HAPPENED ON THE HIGHWAY IN BROOKLYN, NY ON THE BROOKLYN QUEENS EXPRESSWAY. DATE OF OCCURANCE IS JULY 4TH 2019.
Additional Notes:
CAR BRAKED FOR NO APPARENT REASON. THERE WAS NO CAR IN FRONT OR BACK OF ME AND MY VEHICLE JUST SUDDENLY BRAKED. HAPPENED ON THE HIGHWAY IN BROOKLYN, NY ON THE BROOKLYN QUEENS EXPRESSWAY. DATE OF OCCURANCE IS JULY 4TH 2019.
Mfg Campaign: 11239521
Recall Date: Jul 28, 2019
Nissan North America, Inc.
Defect Description:
SERVICE BRAKES
Potential Consequences:
ON TWO SEPARATE OCCASIONS (7/5/2019 & 7/15/2019) THE CAR ENGAGED ITS AUTOMATIC EMERGENCY BRAKING SYSTEM (ALERTED AND BRAKED TO A STOP SUDDENLY) WHILE IN MOTION FOR NO APPARENT REASON. BOTH EVENTS HAPPENED IN THE SAME LOCATION (ON A HIGHWAY UNDER AN OVERPASS BRIDGE) WITH NO CARS OR OTHER OBSTRUCTIONS IN THE PATH OF THE VEHICLE.
Corrective Action:
ON TWO SEPARATE OCCASIONS (7/5/2019 & 7/15/2019) THE CAR ENGAGED ITS AUTOMATIC EMERGENCY BRAKING SYSTEM (ALERTED AND BRAKED TO A STOP SUDDENLY) WHILE IN MOTION FOR NO APPARENT REASON. BOTH EVENTS HAPPENED IN THE SAME LOCATION (ON A HIGHWAY UNDER AN OVERPASS BRIDGE) WITH NO CARS OR OTHER OBSTRUCTIONS IN THE PATH OF THE VEHICLE.
Additional Notes:
ON TWO SEPARATE OCCASIONS (7/5/2019 & 7/15/2019) THE CAR ENGAGED ITS AUTOMATIC EMERGENCY BRAKING SYSTEM (ALERTED AND BRAKED TO A STOP SUDDENLY) WHILE IN MOTION FOR NO APPARENT REASON. BOTH EVENTS HAPPENED IN THE SAME LOCATION (ON A HIGHWAY UNDER AN OVERPASS BRIDGE) WITH NO CARS OR OTHER OBSTRUCTIONS IN THE PATH OF THE VEHICLE.
Mfg Campaign: 11240179
Recall Date: Jul 28, 2019
Nissan North America, Inc.
Defect Description:
UNKNOWN OR OTHER
Potential Consequences:
ON TWO SEPARATE OCCASIONS (7/5/2019 & 7/15/2019) THE CAR ENGAGED ITS AUTOMATIC EMERGENCY BRAKING SYSTEM (ALERTED AND BRAKED TO A STOP SUDDENLY) WHILE IN MOTION FOR NO APPARENT REASON. BOTH EVENTS HAPPENED IN THE SAME LOCATION (ON A HIGHWAY UNDER AN OVERPASS BRIDGE) WITH NO CARS OR OTHER OBSTRUCTIONS IN THE PATH OF THE VEHICLE.
Corrective Action:
ON TWO SEPARATE OCCASIONS (7/5/2019 & 7/15/2019) THE CAR ENGAGED ITS AUTOMATIC EMERGENCY BRAKING SYSTEM (ALERTED AND BRAKED TO A STOP SUDDENLY) WHILE IN MOTION FOR NO APPARENT REASON. BOTH EVENTS HAPPENED IN THE SAME LOCATION (ON A HIGHWAY UNDER AN OVERPASS BRIDGE) WITH NO CARS OR OTHER OBSTRUCTIONS IN THE PATH OF THE VEHICLE.
Additional Notes:
ON TWO SEPARATE OCCASIONS (7/5/2019 & 7/15/2019) THE CAR ENGAGED ITS AUTOMATIC EMERGENCY BRAKING SYSTEM (ALERTED AND BRAKED TO A STOP SUDDENLY) WHILE IN MOTION FOR NO APPARENT REASON. BOTH EVENTS HAPPENED IN THE SAME LOCATION (ON A HIGHWAY UNDER AN OVERPASS BRIDGE) WITH NO CARS OR OTHER OBSTRUCTIONS IN THE PATH OF THE VEHICLE.
Mfg Campaign: 11240179
Recall Date: Jul 28, 2019
Nissan North America, Inc.
Defect Description:
SERVICE BRAKES
Potential Consequences:
AS I WAS DRIVING BACK TO HOME IN ORANGE COUNTY, CA, ON 6/27/2019 AT AROUND 8 P.M., I OPENED THE GARAGE DOOR A COUPLE OF GARAGE-DOORS DOWN AND AS I WAS SLOWING THE CAR DOWN TO TURN AND ENTER THE GARAGE, THE BRAKES DID NOT WORK, AND THE CAR SPED UP INSTEAD. I TURNED THE STEERING WHEEL TO THE RIGHT TO BRAKE THE SPEED OF THE CAR AND TO AVOID A HEAD-ON COLLISION WITH THE GARAGE'S FRONT WALL. THE AIR BAGS GOT DEPLOYED AND I GOT BADLY BRUISED. MY RIGHT FOOT'S RIGHT ANKLE ALSO HIT A METAL ON THE RIGHT (MOST PROBABLY GAS PEDAL AS IT WAS ON THE RIGHT SIDE OF MY FOOT) AS I TURNED THE CAR TO THE RIGHT. AUTOMATIC EMERGENCY BRAKING (AEB) IS STANDARD ON ROGUE/ROGUE SPORT MODEL YEAR 2018, AMONG OTHER NISSAN MODELS. HOWEVER, NOT ONLY THE BRAKES OF THE VEHICLE FAILED ON ME BUT ALSO AEB SYSTEM DID NOT KICK IN TO AVOID THE COLLISION. IT WAS ENTERPRISE RENTAL CAR. THEY NEXT MORNING IT WAS TOWED TO THEIR LOCATION IN LAKE FOREST, OC. THEY ARE WORKING WITH ME TO GET TO THE BOTTOM OF THIS MATTER. MY HOPE IS THEY WILL TAKE THE RIGHT AND CONSCIENTIOUS APPROACH TO THE MATTER TO AVOID MORE SERIOUS ACCIDENT AND GRAVER CONSEQUENCES IN THE FUTURE. I WILL UPDATE AS I WILL HAVE MORE INFORMATION AVAILABLE TO SHARE.
Corrective Action:
AS I WAS DRIVING BACK TO HOME IN ORANGE COUNTY, CA, ON 6/27/2019 AT AROUND 8 P.M., I OPENED THE GARAGE DOOR A COUPLE OF GARAGE-DOORS DOWN AND AS I WAS SLOWING THE CAR DOWN TO TURN AND ENTER THE GARAGE, THE BRAKES DID NOT WORK, AND THE CAR SPED UP INSTEAD. I TURNED THE STEERING WHEEL TO THE RIGHT TO BRAKE THE SPEED OF THE CAR AND TO AVOID A HEAD-ON COLLISION WITH THE GARAGE'S FRONT WALL. THE AIR BAGS GOT DEPLOYED AND I GOT BADLY BRUISED. MY RIGHT FOOT'S RIGHT ANKLE ALSO HIT A METAL ON THE RIGHT (MOST PROBABLY GAS PEDAL AS IT WAS ON THE RIGHT SIDE OF MY FOOT) AS I TURNED THE CAR TO THE RIGHT. AUTOMATIC EMERGENCY BRAKING (AEB) IS STANDARD ON ROGUE/ROGUE SPORT MODEL YEAR 2018, AMONG OTHER NISSAN MODELS. HOWEVER, NOT ONLY THE BRAKES OF THE VEHICLE FAILED ON ME BUT ALSO AEB SYSTEM DID NOT KICK IN TO AVOID THE COLLISION. IT WAS ENTERPRISE RENTAL CAR. THEY NEXT MORNING IT WAS TOWED TO THEIR LOCATION IN LAKE FOREST, OC. THEY ARE WORKING WITH ME TO GET TO THE BOTTOM OF THIS MATTER. MY HOPE IS THEY WILL TAKE THE RIGHT AND CONSCIENTIOUS APPROACH TO THE MATTER TO AVOID MORE SERIOUS ACCIDENT AND GRAVER CONSEQUENCES IN THE FUTURE. I WILL UPDATE AS I WILL HAVE MORE INFORMATION AVAILABLE TO SHARE.
Additional Notes:
AS I WAS DRIVING BACK TO HOME IN ORANGE COUNTY, CA, ON 6/27/2019 AT AROUND 8 P.M., I OPENED THE GARAGE DOOR A COUPLE OF GARAGE-DOORS DOWN AND AS I WAS SLOWING THE CAR DOWN TO TURN AND ENTER THE GARAGE, THE BRAKES DID NOT WORK, AND THE CAR SPED UP INSTEAD. I TURNED THE STEERING WHEEL TO THE RIGHT TO BRAKE THE SPEED OF THE CAR AND TO AVOID A HEAD-ON COLLISION WITH THE GARAGE'S FRONT WALL. THE AIR BAGS GOT DEPLOYED AND I GOT BADLY BRUISED. MY RIGHT FOOT'S RIGHT ANKLE ALSO HIT A METAL ON THE RIGHT (MOST PROBABLY GAS PEDAL AS IT WAS ON THE RIGHT SIDE OF MY FOOT) AS I TURNED THE CAR TO THE RIGHT. AUTOMATIC EMERGENCY BRAKING (AEB) IS STANDARD ON ROGUE/ROGUE SPORT MODEL YEAR 2018, AMONG OTHER NISSAN MODELS. HOWEVER, NOT ONLY THE BRAKES OF THE VEHICLE FAILED ON ME BUT ALSO AEB SYSTEM DID NOT KICK IN TO AVOID THE COLLISION. IT WAS ENTERPRISE RENTAL CAR. THEY NEXT MORNING IT WAS TOWED TO THEIR LOCATION IN LAKE FOREST, OC. THEY ARE WORKING WITH ME TO GET TO THE BOTTOM OF THIS MATTER. MY HOPE IS THEY WILL TAKE THE RIGHT AND CONSCIENTIOUS APPROACH TO THE MATTER TO AVOID MORE SERIOUS ACCIDENT AND GRAVER CONSEQUENCES IN THE FUTURE. I WILL UPDATE AS I WILL HAVE MORE INFORMATION AVAILABLE TO SHARE.
Mfg Campaign: 11235096
Recall Date: Jul 26, 2019
Nissan North America, Inc.
Defect Description:
SERVICE BRAKES
Potential Consequences:
TL* THE CONTACT OWNS A 2018 NISSAN ROGUE. WHILE DRIVING, THE VEHICLE WOULD BRAKE AND SLOW DOWN WITHOUT THE BRAKE PEDAL BEING DEPRESSED. THE VEHICLE ALSO MADE A NOISE AS IF IT WERE DRIVING OVER SPEED BUMPS. NISSAN SOUTH (6889 JONESBORO RD, MORROW, GA 30260, (678) 619-3104) STATED THAT THE EMERGENCY BRAKE WAS BEING APPLIED BECAUSE THE BRAKING SYSTEM SIGNALED THE WIRING OR SIGNS FROM A PARTICULAR SECTION OF THE ROAD. THE CONTACT WAS INFORMED TO SHUT OFF THE SYSTEM WHEN APPROACHING THAT PORTION OF THE ROAD AND THEN TURN IT ON AGAIN AFTERWARDS. THE CONTACT STATED THAT THE FAILURE ONLY OCCURRED ALONG THAT PORTION OF THE ROAD. THE MANUFACTURER WAS NOT NOTIFIED. THE DEALER OFFERED NO OTHER SUGGESTIONS FOR THE REPAIR AND DID NOT DIAGNOSE THE VEHICLE. THE FAILURE MILEAGE WAS 32,000.
Corrective Action:
TL* THE CONTACT OWNS A 2018 NISSAN ROGUE. WHILE DRIVING, THE VEHICLE WOULD BRAKE AND SLOW DOWN WITHOUT THE BRAKE PEDAL BEING DEPRESSED. THE VEHICLE ALSO MADE A NOISE AS IF IT WERE DRIVING OVER SPEED BUMPS. NISSAN SOUTH (6889 JONESBORO RD, MORROW, GA 30260, (678) 619-3104) STATED THAT THE EMERGENCY BRAKE WAS BEING APPLIED BECAUSE THE BRAKING SYSTEM SIGNALED THE WIRING OR SIGNS FROM A PARTICULAR SECTION OF THE ROAD. THE CONTACT WAS INFORMED TO SHUT OFF THE SYSTEM WHEN APPROACHING THAT PORTION OF THE ROAD AND THEN TURN IT ON AGAIN AFTERWARDS. THE CONTACT STATED THAT THE FAILURE ONLY OCCURRED ALONG THAT PORTION OF THE ROAD. THE MANUFACTURER WAS NOT NOTIFIED. THE DEALER OFFERED NO OTHER SUGGESTIONS FOR THE REPAIR AND DID NOT DIAGNOSE THE VEHICLE. THE FAILURE MILEAGE WAS 32,000.
Additional Notes:
TL* THE CONTACT OWNS A 2018 NISSAN ROGUE. WHILE DRIVING, THE VEHICLE WOULD BRAKE AND SLOW DOWN WITHOUT THE BRAKE PEDAL BEING DEPRESSED. THE VEHICLE ALSO MADE A NOISE AS IF IT WERE DRIVING OVER SPEED BUMPS. NISSAN SOUTH (6889 JONESBORO RD, MORROW, GA 30260, (678) 619-3104) STATED THAT THE EMERGENCY BRAKE WAS BEING APPLIED BECAUSE THE BRAKING SYSTEM SIGNALED THE WIRING OR SIGNS FROM A PARTICULAR SECTION OF THE ROAD. THE CONTACT WAS INFORMED TO SHUT OFF THE SYSTEM WHEN APPROACHING THAT PORTION OF THE ROAD AND THEN TURN IT ON AGAIN AFTERWARDS. THE CONTACT STATED THAT THE FAILURE ONLY OCCURRED ALONG THAT PORTION OF THE ROAD. THE MANUFACTURER WAS NOT NOTIFIED. THE DEALER OFFERED NO OTHER SUGGESTIONS FOR THE REPAIR AND DID NOT DIAGNOSE THE VEHICLE. THE FAILURE MILEAGE WAS 32,000.
Mfg Campaign: 11234738
Recall Date: Jul 25, 2019
Nissan North America, Inc.
Defect Description:
ELECTRICAL SYSTEM
Potential Consequences:
TL* THE CONTACT OWNS A 2018 NISSAN ROGUE. WHILE DRIVING, THE VEHICLE WOULD BRAKE AND SLOW DOWN WITHOUT THE BRAKE PEDAL BEING DEPRESSED. THE VEHICLE ALSO MADE A NOISE AS IF IT WERE DRIVING OVER SPEED BUMPS. NISSAN SOUTH (6889 JONESBORO RD, MORROW, GA 30260, (678) 619-3104) STATED THAT THE EMERGENCY BRAKE WAS BEING APPLIED BECAUSE THE BRAKING SYSTEM SIGNALED THE WIRING OR SIGNS FROM A PARTICULAR SECTION OF THE ROAD. THE CONTACT WAS INFORMED TO SHUT OFF THE SYSTEM WHEN APPROACHING THAT PORTION OF THE ROAD AND THEN TURN IT ON AGAIN AFTERWARDS. THE CONTACT STATED THAT THE FAILURE ONLY OCCURRED ALONG THAT PORTION OF THE ROAD. THE MANUFACTURER WAS NOT NOTIFIED. THE DEALER OFFERED NO OTHER SUGGESTIONS FOR THE REPAIR AND DID NOT DIAGNOSE THE VEHICLE. THE FAILURE MILEAGE WAS 32,000.
Corrective Action:
TL* THE CONTACT OWNS A 2018 NISSAN ROGUE. WHILE DRIVING, THE VEHICLE WOULD BRAKE AND SLOW DOWN WITHOUT THE BRAKE PEDAL BEING DEPRESSED. THE VEHICLE ALSO MADE A NOISE AS IF IT WERE DRIVING OVER SPEED BUMPS. NISSAN SOUTH (6889 JONESBORO RD, MORROW, GA 30260, (678) 619-3104) STATED THAT THE EMERGENCY BRAKE WAS BEING APPLIED BECAUSE THE BRAKING SYSTEM SIGNALED THE WIRING OR SIGNS FROM A PARTICULAR SECTION OF THE ROAD. THE CONTACT WAS INFORMED TO SHUT OFF THE SYSTEM WHEN APPROACHING THAT PORTION OF THE ROAD AND THEN TURN IT ON AGAIN AFTERWARDS. THE CONTACT STATED THAT THE FAILURE ONLY OCCURRED ALONG THAT PORTION OF THE ROAD. THE MANUFACTURER WAS NOT NOTIFIED. THE DEALER OFFERED NO OTHER SUGGESTIONS FOR THE REPAIR AND DID NOT DIAGNOSE THE VEHICLE. THE FAILURE MILEAGE WAS 32,000.
Additional Notes:
TL* THE CONTACT OWNS A 2018 NISSAN ROGUE. WHILE DRIVING, THE VEHICLE WOULD BRAKE AND SLOW DOWN WITHOUT THE BRAKE PEDAL BEING DEPRESSED. THE VEHICLE ALSO MADE A NOISE AS IF IT WERE DRIVING OVER SPEED BUMPS. NISSAN SOUTH (6889 JONESBORO RD, MORROW, GA 30260, (678) 619-3104) STATED THAT THE EMERGENCY BRAKE WAS BEING APPLIED BECAUSE THE BRAKING SYSTEM SIGNALED THE WIRING OR SIGNS FROM A PARTICULAR SECTION OF THE ROAD. THE CONTACT WAS INFORMED TO SHUT OFF THE SYSTEM WHEN APPROACHING THAT PORTION OF THE ROAD AND THEN TURN IT ON AGAIN AFTERWARDS. THE CONTACT STATED THAT THE FAILURE ONLY OCCURRED ALONG THAT PORTION OF THE ROAD. THE MANUFACTURER WAS NOT NOTIFIED. THE DEALER OFFERED NO OTHER SUGGESTIONS FOR THE REPAIR AND DID NOT DIAGNOSE THE VEHICLE. THE FAILURE MILEAGE WAS 32,000.
Mfg Campaign: 11234738
Recall Date: Jul 25, 2019
Nissan North America, Inc.
Defect Description:
STRUCTURE:BODY
Potential Consequences:
1. WHEN I STOP THE CAR IN FRONT OF A RED TRAFFIC LIGHT SIGNAL OR GET STUCK IN TRAFFIC AND THE LEVER IN POSITION "D" MY BACK FEELS VIBRATION. I SEE THE PASSENGER SEAT SWINGING. I PUT MY HAND ON THE HEADREST AND FEEL THE VIBRATION. 2.WHEN I KEEP THE SPEED OF 30 ... 35 MPH I FEEL THE VIBRATION ON THE STEERING WHEEL, I HEAR THE HUM FROM THE TRANSMISSION, THE REAR-VIEW MIRROR HAS AN OSCILLATION. 3.WHEN I DRIVE A CAR ON THE ROAD, THE WHEEL CROSSES A PIT OR KNOB, THE RIGHT REAR SEAT SHAKES NOISILY. 4.WHEN I DRIVE CAR 65 MPH AND PUSH BRAKE PEDAL GENTLY I FEEL PULSE BEATING ON STEERING WHEEL, BODY, SEATS. 5.WHEN I WAS WASHING THE CAR AT THE CAR WASH, THE TAILGATE SPONTANEOUSLY OPENED. I'M AFRAID TO VISIT THE AUTOMATIC CAR WASH BECAUSE IT MAY CAUSE AN ACCIDENT. 6.KICK MOVING LIFTGATE OPENING DOESN'T WORK PROPERLY. 7. TECH REPLACED THE BRAKE BOOSTER VACUUM TUBE BUT IT DOESN'T WORK.
Corrective Action:
1. WHEN I STOP THE CAR IN FRONT OF A RED TRAFFIC LIGHT SIGNAL OR GET STUCK IN TRAFFIC AND THE LEVER IN POSITION "D" MY BACK FEELS VIBRATION. I SEE THE PASSENGER SEAT SWINGING. I PUT MY HAND ON THE HEADREST AND FEEL THE VIBRATION. 2.WHEN I KEEP THE SPEED OF 30 ... 35 MPH I FEEL THE VIBRATION ON THE STEERING WHEEL, I HEAR THE HUM FROM THE TRANSMISSION, THE REAR-VIEW MIRROR HAS AN OSCILLATION. 3.WHEN I DRIVE A CAR ON THE ROAD, THE WHEEL CROSSES A PIT OR KNOB, THE RIGHT REAR SEAT SHAKES NOISILY. 4.WHEN I DRIVE CAR 65 MPH AND PUSH BRAKE PEDAL GENTLY I FEEL PULSE BEATING ON STEERING WHEEL, BODY, SEATS. 5.WHEN I WAS WASHING THE CAR AT THE CAR WASH, THE TAILGATE SPONTANEOUSLY OPENED. I'M AFRAID TO VISIT THE AUTOMATIC CAR WASH BECAUSE IT MAY CAUSE AN ACCIDENT. 6.KICK MOVING LIFTGATE OPENING DOESN'T WORK PROPERLY. 7. TECH REPLACED THE BRAKE BOOSTER VACUUM TUBE BUT IT DOESN'T WORK.
Additional Notes:
1. WHEN I STOP THE CAR IN FRONT OF A RED TRAFFIC LIGHT SIGNAL OR GET STUCK IN TRAFFIC AND THE LEVER IN POSITION "D" MY BACK FEELS VIBRATION. I SEE THE PASSENGER SEAT SWINGING. I PUT MY HAND ON THE HEADREST AND FEEL THE VIBRATION. 2.WHEN I KEEP THE SPEED OF 30 ... 35 MPH I FEEL THE VIBRATION ON THE STEERING WHEEL, I HEAR THE HUM FROM THE TRANSMISSION, THE REAR-VIEW MIRROR HAS AN OSCILLATION. 3.WHEN I DRIVE A CAR ON THE ROAD, THE WHEEL CROSSES A PIT OR KNOB, THE RIGHT REAR SEAT SHAKES NOISILY. 4.WHEN I DRIVE CAR 65 MPH AND PUSH BRAKE PEDAL GENTLY I FEEL PULSE BEATING ON STEERING WHEEL, BODY, SEATS. 5.WHEN I WAS WASHING THE CAR AT THE CAR WASH, THE TAILGATE SPONTANEOUSLY OPENED. I'M AFRAID TO VISIT THE AUTOMATIC CAR WASH BECAUSE IT MAY CAUSE AN ACCIDENT. 6.KICK MOVING LIFTGATE OPENING DOESN'T WORK PROPERLY. 7. TECH REPLACED THE BRAKE BOOSTER VACUUM TUBE BUT IT DOESN'T WORK.
Mfg Campaign: 11233881
Recall Date: Jul 22, 2019
Nissan North America, Inc.
Defect Description:
SERVICE BRAKES
Potential Consequences:
1. WHEN I STOP THE CAR IN FRONT OF A RED TRAFFIC LIGHT SIGNAL OR GET STUCK IN TRAFFIC AND THE LEVER IN POSITION "D" MY BACK FEELS VIBRATION. I SEE THE PASSENGER SEAT SWINGING. I PUT MY HAND ON THE HEADREST AND FEEL THE VIBRATION. 2.WHEN I KEEP THE SPEED OF 30 ... 35 MPH I FEEL THE VIBRATION ON THE STEERING WHEEL, I HEAR THE HUM FROM THE TRANSMISSION, THE REAR-VIEW MIRROR HAS AN OSCILLATION. 3.WHEN I DRIVE A CAR ON THE ROAD, THE WHEEL CROSSES A PIT OR KNOB, THE RIGHT REAR SEAT SHAKES NOISILY. 4.WHEN I DRIVE CAR 65 MPH AND PUSH BRAKE PEDAL GENTLY I FEEL PULSE BEATING ON STEERING WHEEL, BODY, SEATS. 5.WHEN I WAS WASHING THE CAR AT THE CAR WASH, THE TAILGATE SPONTANEOUSLY OPENED. I'M AFRAID TO VISIT THE AUTOMATIC CAR WASH BECAUSE IT MAY CAUSE AN ACCIDENT. 6.KICK MOVING LIFTGATE OPENING DOESN'T WORK PROPERLY. 7. TECH REPLACED THE BRAKE BOOSTER VACUUM TUBE BUT IT DOESN'T WORK.
Corrective Action:
1. WHEN I STOP THE CAR IN FRONT OF A RED TRAFFIC LIGHT SIGNAL OR GET STUCK IN TRAFFIC AND THE LEVER IN POSITION "D" MY BACK FEELS VIBRATION. I SEE THE PASSENGER SEAT SWINGING. I PUT MY HAND ON THE HEADREST AND FEEL THE VIBRATION. 2.WHEN I KEEP THE SPEED OF 30 ... 35 MPH I FEEL THE VIBRATION ON THE STEERING WHEEL, I HEAR THE HUM FROM THE TRANSMISSION, THE REAR-VIEW MIRROR HAS AN OSCILLATION. 3.WHEN I DRIVE A CAR ON THE ROAD, THE WHEEL CROSSES A PIT OR KNOB, THE RIGHT REAR SEAT SHAKES NOISILY. 4.WHEN I DRIVE CAR 65 MPH AND PUSH BRAKE PEDAL GENTLY I FEEL PULSE BEATING ON STEERING WHEEL, BODY, SEATS. 5.WHEN I WAS WASHING THE CAR AT THE CAR WASH, THE TAILGATE SPONTANEOUSLY OPENED. I'M AFRAID TO VISIT THE AUTOMATIC CAR WASH BECAUSE IT MAY CAUSE AN ACCIDENT. 6.KICK MOVING LIFTGATE OPENING DOESN'T WORK PROPERLY. 7. TECH REPLACED THE BRAKE BOOSTER VACUUM TUBE BUT IT DOESN'T WORK.
Additional Notes:
1. WHEN I STOP THE CAR IN FRONT OF A RED TRAFFIC LIGHT SIGNAL OR GET STUCK IN TRAFFIC AND THE LEVER IN POSITION "D" MY BACK FEELS VIBRATION. I SEE THE PASSENGER SEAT SWINGING. I PUT MY HAND ON THE HEADREST AND FEEL THE VIBRATION. 2.WHEN I KEEP THE SPEED OF 30 ... 35 MPH I FEEL THE VIBRATION ON THE STEERING WHEEL, I HEAR THE HUM FROM THE TRANSMISSION, THE REAR-VIEW MIRROR HAS AN OSCILLATION. 3.WHEN I DRIVE A CAR ON THE ROAD, THE WHEEL CROSSES A PIT OR KNOB, THE RIGHT REAR SEAT SHAKES NOISILY. 4.WHEN I DRIVE CAR 65 MPH AND PUSH BRAKE PEDAL GENTLY I FEEL PULSE BEATING ON STEERING WHEEL, BODY, SEATS. 5.WHEN I WAS WASHING THE CAR AT THE CAR WASH, THE TAILGATE SPONTANEOUSLY OPENED. I'M AFRAID TO VISIT THE AUTOMATIC CAR WASH BECAUSE IT MAY CAUSE AN ACCIDENT. 6.KICK MOVING LIFTGATE OPENING DOESN'T WORK PROPERLY. 7. TECH REPLACED THE BRAKE BOOSTER VACUUM TUBE BUT IT DOESN'T WORK.
Mfg Campaign: 11233881
Recall Date: Jul 22, 2019
Nissan North America, Inc.
Defect Description:
POWER TRAIN
Potential Consequences:
1. WHEN I STOP THE CAR IN FRONT OF A RED TRAFFIC LIGHT SIGNAL OR GET STUCK IN TRAFFIC AND THE LEVER IN POSITION "D" MY BACK FEELS VIBRATION. I SEE THE PASSENGER SEAT SWINGING. I PUT MY HAND ON THE HEADREST AND FEEL THE VIBRATION. 2.WHEN I KEEP THE SPEED OF 30 ... 35 MPH I FEEL THE VIBRATION ON THE STEERING WHEEL, I HEAR THE HUM FROM THE TRANSMISSION, THE REAR-VIEW MIRROR HAS AN OSCILLATION. 3.WHEN I DRIVE A CAR ON THE ROAD, THE WHEEL CROSSES A PIT OR KNOB, THE RIGHT REAR SEAT SHAKES NOISILY. 4.WHEN I DRIVE CAR 65 MPH AND PUSH BRAKE PEDAL GENTLY I FEEL PULSE BEATING ON STEERING WHEEL, BODY, SEATS. 5.WHEN I WAS WASHING THE CAR AT THE CAR WASH, THE TAILGATE SPONTANEOUSLY OPENED. I'M AFRAID TO VISIT THE AUTOMATIC CAR WASH BECAUSE IT MAY CAUSE AN ACCIDENT. 6.KICK MOVING LIFTGATE OPENING DOESN'T WORK PROPERLY. 7. TECH REPLACED THE BRAKE BOOSTER VACUUM TUBE BUT IT DOESN'T WORK.
Corrective Action:
1. WHEN I STOP THE CAR IN FRONT OF A RED TRAFFIC LIGHT SIGNAL OR GET STUCK IN TRAFFIC AND THE LEVER IN POSITION "D" MY BACK FEELS VIBRATION. I SEE THE PASSENGER SEAT SWINGING. I PUT MY HAND ON THE HEADREST AND FEEL THE VIBRATION. 2.WHEN I KEEP THE SPEED OF 30 ... 35 MPH I FEEL THE VIBRATION ON THE STEERING WHEEL, I HEAR THE HUM FROM THE TRANSMISSION, THE REAR-VIEW MIRROR HAS AN OSCILLATION. 3.WHEN I DRIVE A CAR ON THE ROAD, THE WHEEL CROSSES A PIT OR KNOB, THE RIGHT REAR SEAT SHAKES NOISILY. 4.WHEN I DRIVE CAR 65 MPH AND PUSH BRAKE PEDAL GENTLY I FEEL PULSE BEATING ON STEERING WHEEL, BODY, SEATS. 5.WHEN I WAS WASHING THE CAR AT THE CAR WASH, THE TAILGATE SPONTANEOUSLY OPENED. I'M AFRAID TO VISIT THE AUTOMATIC CAR WASH BECAUSE IT MAY CAUSE AN ACCIDENT. 6.KICK MOVING LIFTGATE OPENING DOESN'T WORK PROPERLY. 7. TECH REPLACED THE BRAKE BOOSTER VACUUM TUBE BUT IT DOESN'T WORK.
Additional Notes:
1. WHEN I STOP THE CAR IN FRONT OF A RED TRAFFIC LIGHT SIGNAL OR GET STUCK IN TRAFFIC AND THE LEVER IN POSITION "D" MY BACK FEELS VIBRATION. I SEE THE PASSENGER SEAT SWINGING. I PUT MY HAND ON THE HEADREST AND FEEL THE VIBRATION. 2.WHEN I KEEP THE SPEED OF 30 ... 35 MPH I FEEL THE VIBRATION ON THE STEERING WHEEL, I HEAR THE HUM FROM THE TRANSMISSION, THE REAR-VIEW MIRROR HAS AN OSCILLATION. 3.WHEN I DRIVE A CAR ON THE ROAD, THE WHEEL CROSSES A PIT OR KNOB, THE RIGHT REAR SEAT SHAKES NOISILY. 4.WHEN I DRIVE CAR 65 MPH AND PUSH BRAKE PEDAL GENTLY I FEEL PULSE BEATING ON STEERING WHEEL, BODY, SEATS. 5.WHEN I WAS WASHING THE CAR AT THE CAR WASH, THE TAILGATE SPONTANEOUSLY OPENED. I'M AFRAID TO VISIT THE AUTOMATIC CAR WASH BECAUSE IT MAY CAUSE AN ACCIDENT. 6.KICK MOVING LIFTGATE OPENING DOESN'T WORK PROPERLY. 7. TECH REPLACED THE BRAKE BOOSTER VACUUM TUBE BUT IT DOESN'T WORK.
Mfg Campaign: 11233881
Recall Date: Jul 22, 2019
Nissan North America, Inc.
Defect Description:
SERVICE BRAKES
Potential Consequences:
MY 2018 NISSAN ROGUE ACTIVATES THE AUTOMATIC EMERGENCY BRAKING ( AEB) ON IT'S OWN. IT HAS OCCURRED FIVE OR SIX TIMES, TWICE WHILE CROSSING RR TRACKS. ONE OF THESE INSTANCES HAPPENED WHILE TRAVELING AT APPROXIMATELY 35 MPH AND THE DODGE TRUCK BEHIND US VERY NEAR REAR ENDED US. THE OTHER AEB ACTIVATIONS WERE ON LEVEL ROAD AT NORMAL DRIVING SPEEDS. THE BRAKES JUST ACTIVATE AND BRING THE VEHICLE TO A NEAR STOP. HOPEFULLY THIS CAN BE RESOLVED.
Corrective Action:
MY 2018 NISSAN ROGUE ACTIVATES THE AUTOMATIC EMERGENCY BRAKING ( AEB) ON IT'S OWN. IT HAS OCCURRED FIVE OR SIX TIMES, TWICE WHILE CROSSING RR TRACKS. ONE OF THESE INSTANCES HAPPENED WHILE TRAVELING AT APPROXIMATELY 35 MPH AND THE DODGE TRUCK BEHIND US VERY NEAR REAR ENDED US. THE OTHER AEB ACTIVATIONS WERE ON LEVEL ROAD AT NORMAL DRIVING SPEEDS. THE BRAKES JUST ACTIVATE AND BRING THE VEHICLE TO A NEAR STOP. HOPEFULLY THIS CAN BE RESOLVED.
Additional Notes:
MY 2018 NISSAN ROGUE ACTIVATES THE AUTOMATIC EMERGENCY BRAKING ( AEB) ON IT'S OWN. IT HAS OCCURRED FIVE OR SIX TIMES, TWICE WHILE CROSSING RR TRACKS. ONE OF THESE INSTANCES HAPPENED WHILE TRAVELING AT APPROXIMATELY 35 MPH AND THE DODGE TRUCK BEHIND US VERY NEAR REAR ENDED US. THE OTHER AEB ACTIVATIONS WERE ON LEVEL ROAD AT NORMAL DRIVING SPEEDS. THE BRAKES JUST ACTIVATE AND BRING THE VEHICLE TO A NEAR STOP. HOPEFULLY THIS CAN BE RESOLVED.
Mfg Campaign: 11233712
Recall Date: Jul 21, 2019
Nissan North America, Inc.
Defect Description:
SERVICE BRAKES
Potential Consequences:
DISTANCE SENSOR MALFUNCTIONING. I HAVE HAD TO RETURN IT TO THE DEALERSHIP THREE TIMES FOR THIS ISSUE. WITHOUT WARNING THE CAR WILL SLAM ON THE BRAKES AS IF SOMETHING WAS IN ITS PATH.
Corrective Action:
DISTANCE SENSOR MALFUNCTIONING. I HAVE HAD TO RETURN IT TO THE DEALERSHIP THREE TIMES FOR THIS ISSUE. WITHOUT WARNING THE CAR WILL SLAM ON THE BRAKES AS IF SOMETHING WAS IN ITS PATH.
Additional Notes:
DISTANCE SENSOR MALFUNCTIONING. I HAVE HAD TO RETURN IT TO THE DEALERSHIP THREE TIMES FOR THIS ISSUE. WITHOUT WARNING THE CAR WILL SLAM ON THE BRAKES AS IF SOMETHING WAS IN ITS PATH.
Mfg Campaign: 11233535
Recall Date: Jul 20, 2019
Nissan North America, Inc.
Defect Description:
ELECTRONIC STABILITY CONTROL (ESC)
Potential Consequences:
DISTANCE SENSOR MALFUNCTIONING. I HAVE HAD TO RETURN IT TO THE DEALERSHIP THREE TIMES FOR THIS ISSUE. WITHOUT WARNING THE CAR WILL SLAM ON THE BRAKES AS IF SOMETHING WAS IN ITS PATH.
Corrective Action:
DISTANCE SENSOR MALFUNCTIONING. I HAVE HAD TO RETURN IT TO THE DEALERSHIP THREE TIMES FOR THIS ISSUE. WITHOUT WARNING THE CAR WILL SLAM ON THE BRAKES AS IF SOMETHING WAS IN ITS PATH.
Additional Notes:
DISTANCE SENSOR MALFUNCTIONING. I HAVE HAD TO RETURN IT TO THE DEALERSHIP THREE TIMES FOR THIS ISSUE. WITHOUT WARNING THE CAR WILL SLAM ON THE BRAKES AS IF SOMETHING WAS IN ITS PATH.
Mfg Campaign: 11233535
Recall Date: Jul 20, 2019
Nissan North America, Inc.
Defect Description:
SERVICE BRAKES
Potential Consequences:
I WAS DRIVING AT APPROXIMATELY 30 MPH WHEN MY VEHICLE'S AUTOMATIC EMERGENCY BRAKING SYSTEM ENGAGED. THERE WAS NO APPARENT OBSTRUCTION WHICH WOULD HAVE CAUSED THE AEB SYSTEM TO ENGAGE. I'VE OWNED THE VEHICLE FOR EXACTLY 1 WEEK AND THIS HAS HAPPENED TWICE. BOTH TIMES, THE SYSTEM ENGAGED FOR APPROX 2-3 SECONDS AND THEN MY CAR RETURNED TO NORMAL DRIVING. WHILE IT DID NOT BRING ME TO A FULL STOP, IT DID SLOW ME DOWN AND CREATED FEAR, DISTRACTION AND A MAJOR SAFETY ISSUE ALL WHILE ACTIVELY DRIVING WITH MY TODDLER IN THE VEHICLE.
Corrective Action:
I WAS DRIVING AT APPROXIMATELY 30 MPH WHEN MY VEHICLE'S AUTOMATIC EMERGENCY BRAKING SYSTEM ENGAGED. THERE WAS NO APPARENT OBSTRUCTION WHICH WOULD HAVE CAUSED THE AEB SYSTEM TO ENGAGE. I'VE OWNED THE VEHICLE FOR EXACTLY 1 WEEK AND THIS HAS HAPPENED TWICE. BOTH TIMES, THE SYSTEM ENGAGED FOR APPROX 2-3 SECONDS AND THEN MY CAR RETURNED TO NORMAL DRIVING. WHILE IT DID NOT BRING ME TO A FULL STOP, IT DID SLOW ME DOWN AND CREATED FEAR, DISTRACTION AND A MAJOR SAFETY ISSUE ALL WHILE ACTIVELY DRIVING WITH MY TODDLER IN THE VEHICLE.
Additional Notes:
I WAS DRIVING AT APPROXIMATELY 30 MPH WHEN MY VEHICLE'S AUTOMATIC EMERGENCY BRAKING SYSTEM ENGAGED. THERE WAS NO APPARENT OBSTRUCTION WHICH WOULD HAVE CAUSED THE AEB SYSTEM TO ENGAGE. I'VE OWNED THE VEHICLE FOR EXACTLY 1 WEEK AND THIS HAS HAPPENED TWICE. BOTH TIMES, THE SYSTEM ENGAGED FOR APPROX 2-3 SECONDS AND THEN MY CAR RETURNED TO NORMAL DRIVING. WHILE IT DID NOT BRING ME TO A FULL STOP, IT DID SLOW ME DOWN AND CREATED FEAR, DISTRACTION AND A MAJOR SAFETY ISSUE ALL WHILE ACTIVELY DRIVING WITH MY TODDLER IN THE VEHICLE.
Mfg Campaign: 11233541
Recall Date: Jul 20, 2019
Nissan North America, Inc.
Defect Description:
SERVICE BRAKES
Potential Consequences:
I WAS TRAVELING AT ABOUT 35-40 MPH ON A CITY STREET WHEN THE VEHICLE SUDDENLY STOPPED, AND THERE WAS A LOUD NOISE AROUND THE RIGHT FRONT WHEEL.
Corrective Action:
I WAS TRAVELING AT ABOUT 35-40 MPH ON A CITY STREET WHEN THE VEHICLE SUDDENLY STOPPED, AND THERE WAS A LOUD NOISE AROUND THE RIGHT FRONT WHEEL.
Additional Notes:
I WAS TRAVELING AT ABOUT 35-40 MPH ON A CITY STREET WHEN THE VEHICLE SUDDENLY STOPPED, AND THERE WAS A LOUD NOISE AROUND THE RIGHT FRONT WHEEL.
Mfg Campaign: 11232999
Recall Date: Jul 18, 2019
Nissan North America, Inc.
Defect Description:
UNKNOWN OR OTHER
Potential Consequences:
I WAS TRAVELING AT ABOUT 35-40 MPH ON A CITY STREET WHEN THE VEHICLE SUDDENLY STOPPED, AND THERE WAS A LOUD NOISE AROUND THE RIGHT FRONT WHEEL.
Corrective Action:
I WAS TRAVELING AT ABOUT 35-40 MPH ON A CITY STREET WHEN THE VEHICLE SUDDENLY STOPPED, AND THERE WAS A LOUD NOISE AROUND THE RIGHT FRONT WHEEL.
Additional Notes:
I WAS TRAVELING AT ABOUT 35-40 MPH ON A CITY STREET WHEN THE VEHICLE SUDDENLY STOPPED, AND THERE WAS A LOUD NOISE AROUND THE RIGHT FRONT WHEEL.
Mfg Campaign: 11232999
Recall Date: Jul 18, 2019
Nissan North America, Inc.
Defect Description:
POWER TRAIN
Potential Consequences:
TRANSMISSION WENT OUT AT 46,000 MILES WHILE AT A STOP LIGHT
Corrective Action:
TRANSMISSION WENT OUT AT 46,000 MILES WHILE AT A STOP LIGHT
Additional Notes:
TRANSMISSION WENT OUT AT 46,000 MILES WHILE AT A STOP LIGHT
Mfg Campaign: 11233128
Recall Date: Jul 18, 2019
Nissan North America, Inc.
Defect Description:
UNKNOWN OR OTHER
Potential Consequences:
TRANSMISSION WENT OUT AT 46,000 MILES WHILE AT A STOP LIGHT
Corrective Action:
TRANSMISSION WENT OUT AT 46,000 MILES WHILE AT A STOP LIGHT
Additional Notes:
TRANSMISSION WENT OUT AT 46,000 MILES WHILE AT A STOP LIGHT
Mfg Campaign: 11233128
Recall Date: Jul 18, 2019
Nissan North America, Inc.
Defect Description:
SERVICE BRAKES
Potential Consequences:
VEHICLE IS AUTOMATICALLY BRAKING EVEN WHEN THERE ARE NO OTHER VEHICLES OR OBSTACLES NEAR BY. TWO TIMES SINCE BUYING MY NISSAN IN APRIL MY CAR HAS BRAKED TO A HARD STOP WHILE I WAS DRIVING AT SPEED OF 35MPH OR MORE (ONCE ON CITY ROADS AND ONCE ON HIGHWAY) FOR NO REASON. THIS COULD HAVE RESULTED IN AN ACCIDENT HAD OTHER CARS BEEN BEHIND ME. I HAD EVEN DISABLED THE AUTO BRAKING FEATURE AFTER THE FIRST TIME HOPING TO AVOID THE ISSUE REOCCURRING. UNFORTUNATELY THAT DID NOT WORK .
Corrective Action:
VEHICLE IS AUTOMATICALLY BRAKING EVEN WHEN THERE ARE NO OTHER VEHICLES OR OBSTACLES NEAR BY. TWO TIMES SINCE BUYING MY NISSAN IN APRIL MY CAR HAS BRAKED TO A HARD STOP WHILE I WAS DRIVING AT SPEED OF 35MPH OR MORE (ONCE ON CITY ROADS AND ONCE ON HIGHWAY) FOR NO REASON. THIS COULD HAVE RESULTED IN AN ACCIDENT HAD OTHER CARS BEEN BEHIND ME. I HAD EVEN DISABLED THE AUTO BRAKING FEATURE AFTER THE FIRST TIME HOPING TO AVOID THE ISSUE REOCCURRING. UNFORTUNATELY THAT DID NOT WORK .
Additional Notes:
VEHICLE IS AUTOMATICALLY BRAKING EVEN WHEN THERE ARE NO OTHER VEHICLES OR OBSTACLES NEAR BY. TWO TIMES SINCE BUYING MY NISSAN IN APRIL MY CAR HAS BRAKED TO A HARD STOP WHILE I WAS DRIVING AT SPEED OF 35MPH OR MORE (ONCE ON CITY ROADS AND ONCE ON HIGHWAY) FOR NO REASON. THIS COULD HAVE RESULTED IN AN ACCIDENT HAD OTHER CARS BEEN BEHIND ME. I HAD EVEN DISABLED THE AUTO BRAKING FEATURE AFTER THE FIRST TIME HOPING TO AVOID THE ISSUE REOCCURRING. UNFORTUNATELY THAT DID NOT WORK .
Mfg Campaign: 11232956
Recall Date: Jul 17, 2019
Nissan North America, Inc.
Defect Description:
FORWARD COLLISION AVOIDANCE: AUTOMATIC EMERGENCY BRAKING
Potential Consequences:
TL* THE CONTACT OWNS A 2018 NISSAN ROGUE. WHILE THE CONTACT'S DAUGHTER WAS DRIVING 35 MPH, THE AUTOMATIC EMERGENCY BRAKE SYSTEM ENGAGED ON ITS OWN. THE FRONT PASSENGER UNLATCHED HIS SEAT BELT TO REACH INTO THE REAR SEAT AT THE TIME OF THE FAILURE, THUS STRIKING HIS HEAD ON THE WINDSHIELD. MEDICAL ATTENTION WAS NOT RECEIVED. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. A DEALER WAS NOT CONTACTED. THE MANUFACTURER HAD BEEN INFORMED OF FAILURE. THE FAILURE MILEAGE WAS 25,000. *TR*JB
Corrective Action:
TL* THE CONTACT OWNS A 2018 NISSAN ROGUE. WHILE THE CONTACT'S DAUGHTER WAS DRIVING 35 MPH, THE AUTOMATIC EMERGENCY BRAKE SYSTEM ENGAGED ON ITS OWN. THE FRONT PASSENGER UNLATCHED HIS SEAT BELT TO REACH INTO THE REAR SEAT AT THE TIME OF THE FAILURE, THUS STRIKING HIS HEAD ON THE WINDSHIELD. MEDICAL ATTENTION WAS NOT RECEIVED. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. A DEALER WAS NOT CONTACTED. THE MANUFACTURER HAD BEEN INFORMED OF FAILURE. THE FAILURE MILEAGE WAS 25,000. *TR*JB
Additional Notes:
TL* THE CONTACT OWNS A 2018 NISSAN ROGUE. WHILE THE CONTACT'S DAUGHTER WAS DRIVING 35 MPH, THE AUTOMATIC EMERGENCY BRAKE SYSTEM ENGAGED ON ITS OWN. THE FRONT PASSENGER UNLATCHED HIS SEAT BELT TO REACH INTO THE REAR SEAT AT THE TIME OF THE FAILURE, THUS STRIKING HIS HEAD ON THE WINDSHIELD. MEDICAL ATTENTION WAS NOT RECEIVED. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. A DEALER WAS NOT CONTACTED. THE MANUFACTURER HAD BEEN INFORMED OF FAILURE. THE FAILURE MILEAGE WAS 25,000. *TR*JB
Mfg Campaign: 11231969
Recall Date: Jul 15, 2019
Nissan North America, Inc.
Defect Description:
SERVICE BRAKES
Potential Consequences:
I EXPERIENCED UNWARRANTED BRAKE ASSIST WHILE DRIVING DOWN THE ROAD. THERE WERE NO VEHICLES AROUND ME AND IT WAS QUITE FRANKLY VERY DISTURBING. THIS ISSUE HAS NOT HAPPENED A SINGLE TIME DURING OWNERSHIP OF THE VEHICLW
Corrective Action:
I EXPERIENCED UNWARRANTED BRAKE ASSIST WHILE DRIVING DOWN THE ROAD. THERE WERE NO VEHICLES AROUND ME AND IT WAS QUITE FRANKLY VERY DISTURBING. THIS ISSUE HAS NOT HAPPENED A SINGLE TIME DURING OWNERSHIP OF THE VEHICLW
Additional Notes:
I EXPERIENCED UNWARRANTED BRAKE ASSIST WHILE DRIVING DOWN THE ROAD. THERE WERE NO VEHICLES AROUND ME AND IT WAS QUITE FRANKLY VERY DISTURBING. THIS ISSUE HAS NOT HAPPENED A SINGLE TIME DURING OWNERSHIP OF THE VEHICLW
Mfg Campaign: 11231668
Recall Date: Jul 14, 2019
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