Complaints & Recalls
Official Safety Recalls - Important!
52 RecallsThese are official manufacturer recalls ordered by NHTSA for safety defects. If you own this vehicle, contact your dealer immediately for free repairs.
Nissan North America, Inc.
Safety Issue:
Nissan North America, Inc. (Nissan) is recalling certain 2014-2020 Rogue and 2017-2022 Rogue Sport vehicles equipped with a jackknife style ignition key. The jackknife key may collapse into a folded position while driving.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Mfg Campaign: R22C8
Recall Date: Feb 16, 2023
Nissan North America, Inc.
Safety Issue:
Nissan North America, Inc. (Nissan) is recalling certain 2014-2016 Rogue vehicles. The electrical connector for the under dash harness may corrode due to water and salt intrusion from the driver's side foot well.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Mfg Campaign: R21B9
Recall Date: Jan 21, 2022
Nissan North America, Inc.
Safety Issue:
Nissan North America, Inc. (Nissan) is recalling certain 2016 Nissan Rogue vehicles. The vehicles have front passenger seat frames that may be improperly welded. As such, these vehicles fail to meet performance requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 202a, "Head Restraints" and FMVSS 207, "Seating Systems."
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Recall Date: Nov 14, 2017
Nissan North America, Inc.
Safety Issue:
Nissan North America, Inc. (Nissan) is recalling certain 2016-2017 Nissan Rogue vehicles. The recliner joints on the lower seat frame for the rear seats may have improper welds. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standards (FMVSS) number 207, "Seating Systems," and 210, "Seat Belt Assembly Anchorages."
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Recall Date: Oct 18, 2017
Nissan North America, Inc.
Safety Issue:
Nissan North America, Inc. (Nissan) is recalling certain model year 2013-2015 Altima vehicles manufactured January 3, 2013, to July 29, 2013, 2015-2016 Rogue vehicles manufactured October 14, 2014, to August 12, 2016, and 2016 Maxima vehicles manufactured June 4, 2015, to August 19, 2015. An incorrect Occupant Classification System (OCS) Electronic Control Unit (ECU) may have been installed in the front passenger seat. The incorrect ECU and seat combination may misclassify the front passenger seat occupant.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Recall Date: Dec 19, 2016
Nissan North America, Inc.
Safety Issue:
Nissan North America, Inc. (Nissan) is recalling certain model year 2016-2017 Nissan Maxima, 2013-2016 Nissan Altima, NV200, LEAF, Sentra, and Pathfinder, 2014-2016 Nissan NV200 Taxi, Infiniti QX60, QX60 Hybrid, and Q50 Hybrid, 2014-2017 Nissan Rogue and Infiniti Q50, 2015-2016 Nissan Murano, Murano Hybrid, and Chevrolet City Express, 2014-2015 Nissan Pathfinder Hybrid, and 2013 Infiniti JX35 vehicles. In these vehicles, the front seat passenger Occupant Classification System (OCS) may incorrectly classify an adult passenger as a child or classify the seat as empty despite it being occupied. As a result, the passenger frontal air bag may be turned off and not deploy in the event of a crash.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Recall Date: Apr 26, 2016
Nissan North America, Inc.
Safety Issue:
Nissan North America, Inc. (Nissan) is recalling certain model year 2014-2016 Nissan Rogue vehicles manufactured July 31, 2013, to January 16, 2016. In the affected vehicles, the rear lift gate support stays may corrode due to insufficient anti-corrosion treatment.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Recall Date: Apr 15, 2016
Consumer Complaints
701 ComplaintsNissan North America, Inc.
Defect Description:
POWER TRAIN
Potential Consequences:
I PURCHASED MY 2016 NISSAN ROGUE AT THE END OCT OF 2016. SO I'VE OWNED IT FOR 17 MONTHS AND IT HAS APPROX 24K MILES. UP UNTIL FEB 24TH, 2018, I HAD NO ISSUES SAVE FOR EXTRA RATTLE-Y DRIVER'S SIDE WINDOW. ON THAT DATE IT WAS TAKEN IN FOR REGULAR MAINTENENCE (OIL/ROTATION/BALANCE). SINCE THAT TIME THE CAR IS NOT HANDLING WELL, AT FIRST I THOUGHT IT WAS JUST A WINDY DAY OR IT WAS SLIPPERY ROAD DUE TO RAIN, BUT AS TIME WENT ON, THE CAR SEEMED WOBBLY/BOUNCY ON IT'S WHEELS (40+ MPH) AND WOULD BEGIN TO SLIP/SLIDE/SKIP OUT OF THE LANE (60+ MPH) I'M DRIVING IN. I AM ABLE TO CORRECT FOR IT BUT IT'S SCARY TO DRIVE AND FEELS LIKE IT'S GETTING PROGRESSIVELY WORSE. I HAVE ALSO NOTICED THE CAR FEELS LIKE IT'S STRUGGLING TO GO UP SMALL HILL (30 MPH) AND WHEELS/TIRES DON'T SEEM TO BE GRIPPING THE ROAD EVENLY. I HAVE TAKEN BACK TO DEALERSHIP AND THEY HAVE AGREED SOMETHING IS WRONG AND IT'S NOT A TIRE BALANCE OR ALIGNMENT TYPE OF ISSUE. THUS FAR I'VE ONLY BEEN TOLD IT'S NOT SAFE FOR ME TO DRIVE, POSSIBLY AXLE OR DRIVETRAIN ISSUE. AT THIS TIME THEY HAVE PROVIDED A SUBPAR LOANER AND ARE STATING THAT THE REPAIRS WILL BE UNDER WARRANTY. HOWEVER, I AM HUGELY CONCERNED THAT SOMETHING OF THIS MAGNITUDE IS ALREADY BECOME AN ISSUE. AT THIS POINT, I DON'T WAN'T THE CAR ANYMORE. ONCE THEY HAVE MADE REPAIRS, I AM FORTUNATE THAT I CAN PROBABLY AFFORD TO JUST TRADE IN AND GET A NEW (NOT NISSAN AGAIN EVER) CAR. BUT I FEEL CONCERNED IF SOMEONE ELSE WERE TO PURCHASE MY TRADE IN AS A USED CAR NOT KNOWING THE POTENTIAL HIDDEN SAFETY ISSUES THAT MAY (LIKELY) ARISE.
Corrective Action:
I PURCHASED MY 2016 NISSAN ROGUE AT THE END OCT OF 2016. SO I'VE OWNED IT FOR 17 MONTHS AND IT HAS APPROX 24K MILES. UP UNTIL FEB 24TH, 2018, I HAD NO ISSUES SAVE FOR EXTRA RATTLE-Y DRIVER'S SIDE WINDOW. ON THAT DATE IT WAS TAKEN IN FOR REGULAR MAINTENENCE (OIL/ROTATION/BALANCE). SINCE THAT TIME THE CAR IS NOT HANDLING WELL, AT FIRST I THOUGHT IT WAS JUST A WINDY DAY OR IT WAS SLIPPERY ROAD DUE TO RAIN, BUT AS TIME WENT ON, THE CAR SEEMED WOBBLY/BOUNCY ON IT'S WHEELS (40+ MPH) AND WOULD BEGIN TO SLIP/SLIDE/SKIP OUT OF THE LANE (60+ MPH) I'M DRIVING IN. I AM ABLE TO CORRECT FOR IT BUT IT'S SCARY TO DRIVE AND FEELS LIKE IT'S GETTING PROGRESSIVELY WORSE. I HAVE ALSO NOTICED THE CAR FEELS LIKE IT'S STRUGGLING TO GO UP SMALL HILL (30 MPH) AND WHEELS/TIRES DON'T SEEM TO BE GRIPPING THE ROAD EVENLY. I HAVE TAKEN BACK TO DEALERSHIP AND THEY HAVE AGREED SOMETHING IS WRONG AND IT'S NOT A TIRE BALANCE OR ALIGNMENT TYPE OF ISSUE. THUS FAR I'VE ONLY BEEN TOLD IT'S NOT SAFE FOR ME TO DRIVE, POSSIBLY AXLE OR DRIVETRAIN ISSUE. AT THIS TIME THEY HAVE PROVIDED A SUBPAR LOANER AND ARE STATING THAT THE REPAIRS WILL BE UNDER WARRANTY. HOWEVER, I AM HUGELY CONCERNED THAT SOMETHING OF THIS MAGNITUDE IS ALREADY BECOME AN ISSUE. AT THIS POINT, I DON'T WAN'T THE CAR ANYMORE. ONCE THEY HAVE MADE REPAIRS, I AM FORTUNATE THAT I CAN PROBABLY AFFORD TO JUST TRADE IN AND GET A NEW (NOT NISSAN AGAIN EVER) CAR. BUT I FEEL CONCERNED IF SOMEONE ELSE WERE TO PURCHASE MY TRADE IN AS A USED CAR NOT KNOWING THE POTENTIAL HIDDEN SAFETY ISSUES THAT MAY (LIKELY) ARISE.
Additional Notes:
I PURCHASED MY 2016 NISSAN ROGUE AT THE END OCT OF 2016. SO I'VE OWNED IT FOR 17 MONTHS AND IT HAS APPROX 24K MILES. UP UNTIL FEB 24TH, 2018, I HAD NO ISSUES SAVE FOR EXTRA RATTLE-Y DRIVER'S SIDE WINDOW. ON THAT DATE IT WAS TAKEN IN FOR REGULAR MAINTENENCE (OIL/ROTATION/BALANCE). SINCE THAT TIME THE CAR IS NOT HANDLING WELL, AT FIRST I THOUGHT IT WAS JUST A WINDY DAY OR IT WAS SLIPPERY ROAD DUE TO RAIN, BUT AS TIME WENT ON, THE CAR SEEMED WOBBLY/BOUNCY ON IT'S WHEELS (40+ MPH) AND WOULD BEGIN TO SLIP/SLIDE/SKIP OUT OF THE LANE (60+ MPH) I'M DRIVING IN. I AM ABLE TO CORRECT FOR IT BUT IT'S SCARY TO DRIVE AND FEELS LIKE IT'S GETTING PROGRESSIVELY WORSE. I HAVE ALSO NOTICED THE CAR FEELS LIKE IT'S STRUGGLING TO GO UP SMALL HILL (30 MPH) AND WHEELS/TIRES DON'T SEEM TO BE GRIPPING THE ROAD EVENLY. I HAVE TAKEN BACK TO DEALERSHIP AND THEY HAVE AGREED SOMETHING IS WRONG AND IT'S NOT A TIRE BALANCE OR ALIGNMENT TYPE OF ISSUE. THUS FAR I'VE ONLY BEEN TOLD IT'S NOT SAFE FOR ME TO DRIVE, POSSIBLY AXLE OR DRIVETRAIN ISSUE. AT THIS TIME THEY HAVE PROVIDED A SUBPAR LOANER AND ARE STATING THAT THE REPAIRS WILL BE UNDER WARRANTY. HOWEVER, I AM HUGELY CONCERNED THAT SOMETHING OF THIS MAGNITUDE IS ALREADY BECOME AN ISSUE. AT THIS POINT, I DON'T WAN'T THE CAR ANYMORE. ONCE THEY HAVE MADE REPAIRS, I AM FORTUNATE THAT I CAN PROBABLY AFFORD TO JUST TRADE IN AND GET A NEW (NOT NISSAN AGAIN EVER) CAR. BUT I FEEL CONCERNED IF SOMEONE ELSE WERE TO PURCHASE MY TRADE IN AS A USED CAR NOT KNOWING THE POTENTIAL HIDDEN SAFETY ISSUES THAT MAY (LIKELY) ARISE.
Mfg Campaign: 11082613
Recall Date: Apr 2, 2018
Nissan North America, Inc.
Defect Description:
UNKNOWN OR OTHER
Potential Consequences:
ON 8/28/2017, I WAS DRIVING ON CALIFORNIA RT. 395 SOUTH WHILE THE RENTAL CAR I WAS IN, NISSAN ROGUE 2016, WENT OFF HIGHWAY INTO THE DESERT ON A SPEED 65MPH. I ENDED UP INJURED, WITH BROKEN VERTEBRA, AND CURRENTLY ON LONG TERM DISABILITY. I WAS THE ONLY PERSON IN A CAR; WAS TAKEN TO BARSTOW COMMUNITY HOSPITAL BY AMBULANCE. AS I EXAMINE THIS ACCIDENT IN MY MEMORY, I CANNOT RECALL ANY MISTAKES IN DRIVING ON MY PART . ALL OF A SUDDEN, I COULD NOT STEER, SO CAR WENT OFF HIGHWAY. THE OWNER OF THE CAR IS ENTERPRISE RENTAL; THE CAR WAS TOTALED. SINCE THEN, I WAS CONTACTED BY ELCO WHO CONTACTED NISSAN, AND NISSAN PROVIDED AN INSPECTION, FINDING NO PROBLEMS (SEE ATTACHED; I WAS NOT PRESENT.) I ALSO HAVE A REPAIR ESTIMATE FROM MOHAVE BODY (ATTACHED). PLEASE NOTE THE FOLLOWING: 1. POLICE REPORT IS PARTIALLY INCORRECT. THERE ARE TOO MANY INCONSISTENCIES, INCLUDING THE NAME OF THE PERSON FOUND RESPONSIBLE, AND THE MAKE OF HIS CAR. POLICE REPORT CANNOT BE ATTACHED DUE TO THE SIZE LIMITATION; YOU CAN PULL IT OUT USING ACCIDENT REPORT CARD (ATTACHED.) TO MY KNOWLEDGE, THERE WERE NO DIRECT WITNESSES, SOMEONE SAW IT FROM FAR AWAY. I HAVE PHOTOS OF THE DAMAGE THAT I CAN PROVIDE. 2. THIS CAR WAS A REPLACEMENT FOR THE NATIONAL RENTAL CAR THAT HAD SOME PROBLEMS, SO I HAD TO EXCHANGE IT PER NATIONAL CAR ROADSIDE ASSISTANCE REQUEST.THE NISSAN CAR HAD FAULTY FRONT PASSENGER TIRE PRESSURE SENSOR THAT THE RENTAL OFFICE WAS NOT AWARE OF, AND WHEN I POINTED IT OUT, CLAIMED THAT IT IS SAFE AND MANY NISSAN VEHICLES HAVE THIS PROBLEM. IT WAS INDICATING LOW PRESSURE WHILE IN FACT THE PRESSURE WAS TOO HIGH, OVER 40PSI. I CHECKED AND ADJUSTED TIRE PRESSURE IN DISCOUNT TIRE IN CARSON CITY, NV; THE FAULT MESSAGE DID NOT GO AWAY. I MAINTAIN THAT THE RENTAL AGENCY DID NOT PERFORM TECHNICAL INSPECTION OF THE CAR AS THEY HAD TO, AND THERE COULD BE SOME OTHER HIDDEN PROBLEMS BESIDES TIRE PRESSURE SENSOR.*DT
Corrective Action:
ON 8/28/2017, I WAS DRIVING ON CALIFORNIA RT. 395 SOUTH WHILE THE RENTAL CAR I WAS IN, NISSAN ROGUE 2016, WENT OFF HIGHWAY INTO THE DESERT ON A SPEED 65MPH. I ENDED UP INJURED, WITH BROKEN VERTEBRA, AND CURRENTLY ON LONG TERM DISABILITY. I WAS THE ONLY PERSON IN A CAR; WAS TAKEN TO BARSTOW COMMUNITY HOSPITAL BY AMBULANCE. AS I EXAMINE THIS ACCIDENT IN MY MEMORY, I CANNOT RECALL ANY MISTAKES IN DRIVING ON MY PART . ALL OF A SUDDEN, I COULD NOT STEER, SO CAR WENT OFF HIGHWAY. THE OWNER OF THE CAR IS ENTERPRISE RENTAL; THE CAR WAS TOTALED. SINCE THEN, I WAS CONTACTED BY ELCO WHO CONTACTED NISSAN, AND NISSAN PROVIDED AN INSPECTION, FINDING NO PROBLEMS (SEE ATTACHED; I WAS NOT PRESENT.) I ALSO HAVE A REPAIR ESTIMATE FROM MOHAVE BODY (ATTACHED). PLEASE NOTE THE FOLLOWING: 1. POLICE REPORT IS PARTIALLY INCORRECT. THERE ARE TOO MANY INCONSISTENCIES, INCLUDING THE NAME OF THE PERSON FOUND RESPONSIBLE, AND THE MAKE OF HIS CAR. POLICE REPORT CANNOT BE ATTACHED DUE TO THE SIZE LIMITATION; YOU CAN PULL IT OUT USING ACCIDENT REPORT CARD (ATTACHED.) TO MY KNOWLEDGE, THERE WERE NO DIRECT WITNESSES, SOMEONE SAW IT FROM FAR AWAY. I HAVE PHOTOS OF THE DAMAGE THAT I CAN PROVIDE. 2. THIS CAR WAS A REPLACEMENT FOR THE NATIONAL RENTAL CAR THAT HAD SOME PROBLEMS, SO I HAD TO EXCHANGE IT PER NATIONAL CAR ROADSIDE ASSISTANCE REQUEST.THE NISSAN CAR HAD FAULTY FRONT PASSENGER TIRE PRESSURE SENSOR THAT THE RENTAL OFFICE WAS NOT AWARE OF, AND WHEN I POINTED IT OUT, CLAIMED THAT IT IS SAFE AND MANY NISSAN VEHICLES HAVE THIS PROBLEM. IT WAS INDICATING LOW PRESSURE WHILE IN FACT THE PRESSURE WAS TOO HIGH, OVER 40PSI. I CHECKED AND ADJUSTED TIRE PRESSURE IN DISCOUNT TIRE IN CARSON CITY, NV; THE FAULT MESSAGE DID NOT GO AWAY. I MAINTAIN THAT THE RENTAL AGENCY DID NOT PERFORM TECHNICAL INSPECTION OF THE CAR AS THEY HAD TO, AND THERE COULD BE SOME OTHER HIDDEN PROBLEMS BESIDES TIRE PRESSURE SENSOR.*DT
Additional Notes:
ON 8/28/2017, I WAS DRIVING ON CALIFORNIA RT. 395 SOUTH WHILE THE RENTAL CAR I WAS IN, NISSAN ROGUE 2016, WENT OFF HIGHWAY INTO THE DESERT ON A SPEED 65MPH. I ENDED UP INJURED, WITH BROKEN VERTEBRA, AND CURRENTLY ON LONG TERM DISABILITY. I WAS THE ONLY PERSON IN A CAR; WAS TAKEN TO BARSTOW COMMUNITY HOSPITAL BY AMBULANCE. AS I EXAMINE THIS ACCIDENT IN MY MEMORY, I CANNOT RECALL ANY MISTAKES IN DRIVING ON MY PART . ALL OF A SUDDEN, I COULD NOT STEER, SO CAR WENT OFF HIGHWAY. THE OWNER OF THE CAR IS ENTERPRISE RENTAL; THE CAR WAS TOTALED. SINCE THEN, I WAS CONTACTED BY ELCO WHO CONTACTED NISSAN, AND NISSAN PROVIDED AN INSPECTION, FINDING NO PROBLEMS (SEE ATTACHED; I WAS NOT PRESENT.) I ALSO HAVE A REPAIR ESTIMATE FROM MOHAVE BODY (ATTACHED). PLEASE NOTE THE FOLLOWING: 1. POLICE REPORT IS PARTIALLY INCORRECT. THERE ARE TOO MANY INCONSISTENCIES, INCLUDING THE NAME OF THE PERSON FOUND RESPONSIBLE, AND THE MAKE OF HIS CAR. POLICE REPORT CANNOT BE ATTACHED DUE TO THE SIZE LIMITATION; YOU CAN PULL IT OUT USING ACCIDENT REPORT CARD (ATTACHED.) TO MY KNOWLEDGE, THERE WERE NO DIRECT WITNESSES, SOMEONE SAW IT FROM FAR AWAY. I HAVE PHOTOS OF THE DAMAGE THAT I CAN PROVIDE. 2. THIS CAR WAS A REPLACEMENT FOR THE NATIONAL RENTAL CAR THAT HAD SOME PROBLEMS, SO I HAD TO EXCHANGE IT PER NATIONAL CAR ROADSIDE ASSISTANCE REQUEST.THE NISSAN CAR HAD FAULTY FRONT PASSENGER TIRE PRESSURE SENSOR THAT THE RENTAL OFFICE WAS NOT AWARE OF, AND WHEN I POINTED IT OUT, CLAIMED THAT IT IS SAFE AND MANY NISSAN VEHICLES HAVE THIS PROBLEM. IT WAS INDICATING LOW PRESSURE WHILE IN FACT THE PRESSURE WAS TOO HIGH, OVER 40PSI. I CHECKED AND ADJUSTED TIRE PRESSURE IN DISCOUNT TIRE IN CARSON CITY, NV; THE FAULT MESSAGE DID NOT GO AWAY. I MAINTAIN THAT THE RENTAL AGENCY DID NOT PERFORM TECHNICAL INSPECTION OF THE CAR AS THEY HAD TO, AND THERE COULD BE SOME OTHER HIDDEN PROBLEMS BESIDES TIRE PRESSURE SENSOR.*DT
Mfg Campaign: 11080233
Recall Date: Mar 19, 2018
Nissan North America, Inc.
Defect Description:
AIR BAGS
Potential Consequences:
TAKATA RECALL AIR BAG HAZARDOUS. LIGHT IS ON ON PASSENGER SIDE INDICATING TROUBLE. ALSO, THE VEHICLE SEEMS TO LOOSE POWER DURING ACCELERATION WHILE IN MOTION.
Corrective Action:
TAKATA RECALL AIR BAG HAZARDOUS. LIGHT IS ON ON PASSENGER SIDE INDICATING TROUBLE. ALSO, THE VEHICLE SEEMS TO LOOSE POWER DURING ACCELERATION WHILE IN MOTION.
Additional Notes:
TAKATA RECALL AIR BAG HAZARDOUS. LIGHT IS ON ON PASSENGER SIDE INDICATING TROUBLE. ALSO, THE VEHICLE SEEMS TO LOOSE POWER DURING ACCELERATION WHILE IN MOTION.
Mfg Campaign: 11076472
Recall Date: Mar 6, 2018
Nissan North America, Inc.
Defect Description:
ELECTRONIC STABILITY CONTROL (ESC)
Potential Consequences:
TAKATA RECALL AIR BAG HAZARDOUS. LIGHT IS ON ON PASSENGER SIDE INDICATING TROUBLE. ALSO, THE VEHICLE SEEMS TO LOOSE POWER DURING ACCELERATION WHILE IN MOTION.
Corrective Action:
TAKATA RECALL AIR BAG HAZARDOUS. LIGHT IS ON ON PASSENGER SIDE INDICATING TROUBLE. ALSO, THE VEHICLE SEEMS TO LOOSE POWER DURING ACCELERATION WHILE IN MOTION.
Additional Notes:
TAKATA RECALL AIR BAG HAZARDOUS. LIGHT IS ON ON PASSENGER SIDE INDICATING TROUBLE. ALSO, THE VEHICLE SEEMS TO LOOSE POWER DURING ACCELERATION WHILE IN MOTION.
Mfg Campaign: 11076472
Recall Date: Mar 6, 2018
Nissan North America, Inc.
Defect Description:
ENGINE
Potential Consequences:
TAKATA RECALL AIR BAG HAZARDOUS. LIGHT IS ON ON PASSENGER SIDE INDICATING TROUBLE. ALSO, THE VEHICLE SEEMS TO LOOSE POWER DURING ACCELERATION WHILE IN MOTION.
Corrective Action:
TAKATA RECALL AIR BAG HAZARDOUS. LIGHT IS ON ON PASSENGER SIDE INDICATING TROUBLE. ALSO, THE VEHICLE SEEMS TO LOOSE POWER DURING ACCELERATION WHILE IN MOTION.
Additional Notes:
TAKATA RECALL AIR BAG HAZARDOUS. LIGHT IS ON ON PASSENGER SIDE INDICATING TROUBLE. ALSO, THE VEHICLE SEEMS TO LOOSE POWER DURING ACCELERATION WHILE IN MOTION.
Mfg Campaign: 11076472
Recall Date: Mar 6, 2018
Nissan North America, Inc.
Defect Description:
UNKNOWN OR OTHER
Potential Consequences:
FUEL EFFICIENCY MARKETING SCAM, I BOUGHT A NISSAN ROGUE 2016 TWO YEARS AGO. THE DECISION WAS UPON ITS MARKETING IN EXTRAORDINARY FUEL EFFICIENCY THE NISSAN COMPANY HAS MADE, FOR LOCAL 29/HIGHWAY32. AFTER FEW MONTHS DRIVING EXPERIENCE AND TOLD BY THE DEALER AGENT, I NEED TO DRIVE MY CAR 5K-10K MILES THEN THE ENGINE WILL PROVIDED THAT FUEL EFFICIENCY. BUT AFTER TWO YEARS DRIVEN 27K MILES SIMPLY NOTHING CHANGED, MY CAR ONLY GETS 16/27 FOR LOCAL AND HIGHWAY AND AVERAGE OUT 17-18 MILES PER GALLON. I WAS SO UPSET MYSELF HAVE MADE THAT SUCH MISTAKENLY LEADED DECISION ON BUYING THIS FAKE MARKETING VEHICLE AND NOT SAVE MY GAS MONEY ALSO POLLUTING THE ENVIRONMENT. AS EVERY TIME I HAVE CONFRONTED WITH THE DEALERS TECHINICIAN AND AGENT ON THIS ISSUE, THEY SIMPLY SAID EXCUSES AND NOT DO ANYTHING. AS A RESULT, I HOPE MY ISSUE WILL BE TAKING CARE BY AND SUGGEST ALL FUTURE BUYER NOT TO BUY ANY NISSAN VEHICLES BECAUSE THEY LIE TO CONSUMERS AND THEY ARE NOT ENVIRONMENTAL FRIENDLY ON FUEL EFFICIENCY !!
Corrective Action:
FUEL EFFICIENCY MARKETING SCAM, I BOUGHT A NISSAN ROGUE 2016 TWO YEARS AGO. THE DECISION WAS UPON ITS MARKETING IN EXTRAORDINARY FUEL EFFICIENCY THE NISSAN COMPANY HAS MADE, FOR LOCAL 29/HIGHWAY32. AFTER FEW MONTHS DRIVING EXPERIENCE AND TOLD BY THE DEALER AGENT, I NEED TO DRIVE MY CAR 5K-10K MILES THEN THE ENGINE WILL PROVIDED THAT FUEL EFFICIENCY. BUT AFTER TWO YEARS DRIVEN 27K MILES SIMPLY NOTHING CHANGED, MY CAR ONLY GETS 16/27 FOR LOCAL AND HIGHWAY AND AVERAGE OUT 17-18 MILES PER GALLON. I WAS SO UPSET MYSELF HAVE MADE THAT SUCH MISTAKENLY LEADED DECISION ON BUYING THIS FAKE MARKETING VEHICLE AND NOT SAVE MY GAS MONEY ALSO POLLUTING THE ENVIRONMENT. AS EVERY TIME I HAVE CONFRONTED WITH THE DEALERS TECHINICIAN AND AGENT ON THIS ISSUE, THEY SIMPLY SAID EXCUSES AND NOT DO ANYTHING. AS A RESULT, I HOPE MY ISSUE WILL BE TAKING CARE BY AND SUGGEST ALL FUTURE BUYER NOT TO BUY ANY NISSAN VEHICLES BECAUSE THEY LIE TO CONSUMERS AND THEY ARE NOT ENVIRONMENTAL FRIENDLY ON FUEL EFFICIENCY !!
Additional Notes:
FUEL EFFICIENCY MARKETING SCAM, I BOUGHT A NISSAN ROGUE 2016 TWO YEARS AGO. THE DECISION WAS UPON ITS MARKETING IN EXTRAORDINARY FUEL EFFICIENCY THE NISSAN COMPANY HAS MADE, FOR LOCAL 29/HIGHWAY32. AFTER FEW MONTHS DRIVING EXPERIENCE AND TOLD BY THE DEALER AGENT, I NEED TO DRIVE MY CAR 5K-10K MILES THEN THE ENGINE WILL PROVIDED THAT FUEL EFFICIENCY. BUT AFTER TWO YEARS DRIVEN 27K MILES SIMPLY NOTHING CHANGED, MY CAR ONLY GETS 16/27 FOR LOCAL AND HIGHWAY AND AVERAGE OUT 17-18 MILES PER GALLON. I WAS SO UPSET MYSELF HAVE MADE THAT SUCH MISTAKENLY LEADED DECISION ON BUYING THIS FAKE MARKETING VEHICLE AND NOT SAVE MY GAS MONEY ALSO POLLUTING THE ENVIRONMENT. AS EVERY TIME I HAVE CONFRONTED WITH THE DEALERS TECHINICIAN AND AGENT ON THIS ISSUE, THEY SIMPLY SAID EXCUSES AND NOT DO ANYTHING. AS A RESULT, I HOPE MY ISSUE WILL BE TAKING CARE BY AND SUGGEST ALL FUTURE BUYER NOT TO BUY ANY NISSAN VEHICLES BECAUSE THEY LIE TO CONSUMERS AND THEY ARE NOT ENVIRONMENTAL FRIENDLY ON FUEL EFFICIENCY !!
Mfg Campaign: 11074687
Recall Date: Feb 24, 2018
Nissan North America, Inc.
Defect Description:
SEATS
Potential Consequences:
THE OWNER'S MANUAL FOR THE 2016 NISSAN ROGUE NOTES THE ABILITY TO INSTALL CAR SEATS IN BOTH THE OUTBOARD AND CENTER SEATING POSITIONS OF THE SECOND ROW OF THE VEHICLE. WHILE THERE ARE NO LATCH HOOKS FOR THE CENTER POSITION, THERE IS A CEILING-MOUNTED HOOK AND DIRECTIONS IN THE OWNER'S MANUAL FOR USE OF LAP BELTS TO SECURE A SEAT IN THE CENTER POSITION (SECTION 1-43). NISSAN, HOWEVER, HAS A SEPARATE RELEASE FOR ALL OF THEIR VEHICLES CALLED "SNUG KIDS' AND DENOTES WHICH CAR RESTRAINTS, CALLED CRSS, FUNCTION PROPERLY IN THEIR VEHICLES. FOR THE 2014-2017 NISSAN ROGUE, THE SNUG KIDS DOCUMENTATION FROM NISSAN SPECIFICALLY NOTES: "IMPORTANT NOTE FOR 2ND ROW INSTALLATION: WE DO NOT RECOMMEND INSTALLING ANY CRS IN THE CENTER SEATING POSITION." THIS CONTRADICTS CAR SEAT INSTALLATION DIRECTIONS FOUND IN THE OWNER'S MANUAL. I LEASED THIS VEHICLE WITH THE NEED TO PUT THREE CARS SEATS, OR CRSS, INTO MY CAR AND LEASED A 2016 NISSAN ROGUE BASED UPON THE INFORMATION PROVIDED IN THE OWNER'S MANUAL. THE "SNUG KIDS' DOCUMENTS RELEASED BY NISSAN CONTRADICT THE MANUAL AND I THEREFORE LEASED THIS VEHICLE UNDER FALSE/INACCURATE/MISLEADING INFORMATION PROVIDED BY THE MANUFACTURER. CLEARLY, NISSAN HAS UNCOVERED A SAFETY ISSUE WITH PLACING A CRS IN THEIR VEHICLE BUT NO RECALL EXISTS. FURTHER, NISSAN SEEMS UNWILLING TO HELP OWNERS WHO REPORT THIS ISSUE. I REPORTED THIS ISSUE, INCIDENT #29652572, AND NISSAN HAS DECLINED TO PROVIDE A SOLUTION. I WOULD LIKEN THIS ISSUE TO THE RECENT EMISSION ISSUES SURROUND VOLKSWAGEN WHERE THE VEHICLES WERE SOLD UNDER INACCURATE SPECIFICATIONS PROVIDED FROM THE MANUFACTURER. I AM ATTACHING COPIES OF BOTH THE OWNER'S MANUAL AND THE "SNUG KIDS" RELEASE. I HOPE THAT THIS REPORT TRIGGERS AN INVESTIGATION WHICH LEADS TO ACTION BY NISSAN/A RECALL OF THE NISSAN ROGUE.
Corrective Action:
THE OWNER'S MANUAL FOR THE 2016 NISSAN ROGUE NOTES THE ABILITY TO INSTALL CAR SEATS IN BOTH THE OUTBOARD AND CENTER SEATING POSITIONS OF THE SECOND ROW OF THE VEHICLE. WHILE THERE ARE NO LATCH HOOKS FOR THE CENTER POSITION, THERE IS A CEILING-MOUNTED HOOK AND DIRECTIONS IN THE OWNER'S MANUAL FOR USE OF LAP BELTS TO SECURE A SEAT IN THE CENTER POSITION (SECTION 1-43). NISSAN, HOWEVER, HAS A SEPARATE RELEASE FOR ALL OF THEIR VEHICLES CALLED "SNUG KIDS' AND DENOTES WHICH CAR RESTRAINTS, CALLED CRSS, FUNCTION PROPERLY IN THEIR VEHICLES. FOR THE 2014-2017 NISSAN ROGUE, THE SNUG KIDS DOCUMENTATION FROM NISSAN SPECIFICALLY NOTES: "IMPORTANT NOTE FOR 2ND ROW INSTALLATION: WE DO NOT RECOMMEND INSTALLING ANY CRS IN THE CENTER SEATING POSITION." THIS CONTRADICTS CAR SEAT INSTALLATION DIRECTIONS FOUND IN THE OWNER'S MANUAL. I LEASED THIS VEHICLE WITH THE NEED TO PUT THREE CARS SEATS, OR CRSS, INTO MY CAR AND LEASED A 2016 NISSAN ROGUE BASED UPON THE INFORMATION PROVIDED IN THE OWNER'S MANUAL. THE "SNUG KIDS' DOCUMENTS RELEASED BY NISSAN CONTRADICT THE MANUAL AND I THEREFORE LEASED THIS VEHICLE UNDER FALSE/INACCURATE/MISLEADING INFORMATION PROVIDED BY THE MANUFACTURER. CLEARLY, NISSAN HAS UNCOVERED A SAFETY ISSUE WITH PLACING A CRS IN THEIR VEHICLE BUT NO RECALL EXISTS. FURTHER, NISSAN SEEMS UNWILLING TO HELP OWNERS WHO REPORT THIS ISSUE. I REPORTED THIS ISSUE, INCIDENT #29652572, AND NISSAN HAS DECLINED TO PROVIDE A SOLUTION. I WOULD LIKEN THIS ISSUE TO THE RECENT EMISSION ISSUES SURROUND VOLKSWAGEN WHERE THE VEHICLES WERE SOLD UNDER INACCURATE SPECIFICATIONS PROVIDED FROM THE MANUFACTURER. I AM ATTACHING COPIES OF BOTH THE OWNER'S MANUAL AND THE "SNUG KIDS" RELEASE. I HOPE THAT THIS REPORT TRIGGERS AN INVESTIGATION WHICH LEADS TO ACTION BY NISSAN/A RECALL OF THE NISSAN ROGUE.
Additional Notes:
THE OWNER'S MANUAL FOR THE 2016 NISSAN ROGUE NOTES THE ABILITY TO INSTALL CAR SEATS IN BOTH THE OUTBOARD AND CENTER SEATING POSITIONS OF THE SECOND ROW OF THE VEHICLE. WHILE THERE ARE NO LATCH HOOKS FOR THE CENTER POSITION, THERE IS A CEILING-MOUNTED HOOK AND DIRECTIONS IN THE OWNER'S MANUAL FOR USE OF LAP BELTS TO SECURE A SEAT IN THE CENTER POSITION (SECTION 1-43). NISSAN, HOWEVER, HAS A SEPARATE RELEASE FOR ALL OF THEIR VEHICLES CALLED "SNUG KIDS' AND DENOTES WHICH CAR RESTRAINTS, CALLED CRSS, FUNCTION PROPERLY IN THEIR VEHICLES. FOR THE 2014-2017 NISSAN ROGUE, THE SNUG KIDS DOCUMENTATION FROM NISSAN SPECIFICALLY NOTES: "IMPORTANT NOTE FOR 2ND ROW INSTALLATION: WE DO NOT RECOMMEND INSTALLING ANY CRS IN THE CENTER SEATING POSITION." THIS CONTRADICTS CAR SEAT INSTALLATION DIRECTIONS FOUND IN THE OWNER'S MANUAL. I LEASED THIS VEHICLE WITH THE NEED TO PUT THREE CARS SEATS, OR CRSS, INTO MY CAR AND LEASED A 2016 NISSAN ROGUE BASED UPON THE INFORMATION PROVIDED IN THE OWNER'S MANUAL. THE "SNUG KIDS' DOCUMENTS RELEASED BY NISSAN CONTRADICT THE MANUAL AND I THEREFORE LEASED THIS VEHICLE UNDER FALSE/INACCURATE/MISLEADING INFORMATION PROVIDED BY THE MANUFACTURER. CLEARLY, NISSAN HAS UNCOVERED A SAFETY ISSUE WITH PLACING A CRS IN THEIR VEHICLE BUT NO RECALL EXISTS. FURTHER, NISSAN SEEMS UNWILLING TO HELP OWNERS WHO REPORT THIS ISSUE. I REPORTED THIS ISSUE, INCIDENT #29652572, AND NISSAN HAS DECLINED TO PROVIDE A SOLUTION. I WOULD LIKEN THIS ISSUE TO THE RECENT EMISSION ISSUES SURROUND VOLKSWAGEN WHERE THE VEHICLES WERE SOLD UNDER INACCURATE SPECIFICATIONS PROVIDED FROM THE MANUFACTURER. I AM ATTACHING COPIES OF BOTH THE OWNER'S MANUAL AND THE "SNUG KIDS" RELEASE. I HOPE THAT THIS REPORT TRIGGERS AN INVESTIGATION WHICH LEADS TO ACTION BY NISSAN/A RECALL OF THE NISSAN ROGUE.
Mfg Campaign: 11073108
Recall Date: Feb 15, 2018
Nissan North America, Inc.
Defect Description:
VISIBILITY/WIPER
Potential Consequences:
TL* THE CONTACT OWNS A 2016 NISSAN ROGUE. THE CONTACT STATED THAT THE BLOWER MOTOR IN THE VEHICLE DID NOT WORK AND SHE WAS UNABLE TO SEE THROUGH THE WINDSHIELD DURING COLD TEMPERATURES. THERE WERE NO WARNING INDICATORS ILLUMINATED BEFORE OR AFTER THE FAILURE. THE VEHICLE WAS TAKEN TO KRENZEN HONDA NISSAN LINCOLN (2500 MALL DR IN DULUTH, MD) WHERE THE VEHICLE WAS DIAGNOSED, BUT THE DIAGNOSIS WAS UNDETERMINED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE VIN WAS UNKNOWN. THE APPROXIMATE FAILURE MILEAGE WAS 13,600.
Corrective Action:
TL* THE CONTACT OWNS A 2016 NISSAN ROGUE. THE CONTACT STATED THAT THE BLOWER MOTOR IN THE VEHICLE DID NOT WORK AND SHE WAS UNABLE TO SEE THROUGH THE WINDSHIELD DURING COLD TEMPERATURES. THERE WERE NO WARNING INDICATORS ILLUMINATED BEFORE OR AFTER THE FAILURE. THE VEHICLE WAS TAKEN TO KRENZEN HONDA NISSAN LINCOLN (2500 MALL DR IN DULUTH, MD) WHERE THE VEHICLE WAS DIAGNOSED, BUT THE DIAGNOSIS WAS UNDETERMINED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE VIN WAS UNKNOWN. THE APPROXIMATE FAILURE MILEAGE WAS 13,600.
Additional Notes:
TL* THE CONTACT OWNS A 2016 NISSAN ROGUE. THE CONTACT STATED THAT THE BLOWER MOTOR IN THE VEHICLE DID NOT WORK AND SHE WAS UNABLE TO SEE THROUGH THE WINDSHIELD DURING COLD TEMPERATURES. THERE WERE NO WARNING INDICATORS ILLUMINATED BEFORE OR AFTER THE FAILURE. THE VEHICLE WAS TAKEN TO KRENZEN HONDA NISSAN LINCOLN (2500 MALL DR IN DULUTH, MD) WHERE THE VEHICLE WAS DIAGNOSED, BUT THE DIAGNOSIS WAS UNDETERMINED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE VIN WAS UNKNOWN. THE APPROXIMATE FAILURE MILEAGE WAS 13,600.
Mfg Campaign: 11071972
Recall Date: Feb 9, 2018
Nissan North America, Inc.
Defect Description:
VISIBILITY:DEFROSTER/DEFOGGER/HVAC SYSTEM:FAN/MOTOR
Potential Consequences:
TL* THE CONTACT OWNS A 2016 NISSAN ROGUE. THE CONTACT STATED THAT THE BLOWER MOTOR IN THE VEHICLE DID NOT WORK AND SHE WAS UNABLE TO SEE THROUGH THE WINDSHIELD DURING COLD TEMPERATURES. THERE WERE NO WARNING INDICATORS ILLUMINATED BEFORE OR AFTER THE FAILURE. THE VEHICLE WAS TAKEN TO KRENZEN HONDA NISSAN LINCOLN (2500 MALL DR IN DULUTH, MD) WHERE THE VEHICLE WAS DIAGNOSED, BUT THE DIAGNOSIS WAS UNDETERMINED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE VIN WAS UNKNOWN. THE APPROXIMATE FAILURE MILEAGE WAS 13,600.
Corrective Action:
TL* THE CONTACT OWNS A 2016 NISSAN ROGUE. THE CONTACT STATED THAT THE BLOWER MOTOR IN THE VEHICLE DID NOT WORK AND SHE WAS UNABLE TO SEE THROUGH THE WINDSHIELD DURING COLD TEMPERATURES. THERE WERE NO WARNING INDICATORS ILLUMINATED BEFORE OR AFTER THE FAILURE. THE VEHICLE WAS TAKEN TO KRENZEN HONDA NISSAN LINCOLN (2500 MALL DR IN DULUTH, MD) WHERE THE VEHICLE WAS DIAGNOSED, BUT THE DIAGNOSIS WAS UNDETERMINED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE VIN WAS UNKNOWN. THE APPROXIMATE FAILURE MILEAGE WAS 13,600.
Additional Notes:
TL* THE CONTACT OWNS A 2016 NISSAN ROGUE. THE CONTACT STATED THAT THE BLOWER MOTOR IN THE VEHICLE DID NOT WORK AND SHE WAS UNABLE TO SEE THROUGH THE WINDSHIELD DURING COLD TEMPERATURES. THERE WERE NO WARNING INDICATORS ILLUMINATED BEFORE OR AFTER THE FAILURE. THE VEHICLE WAS TAKEN TO KRENZEN HONDA NISSAN LINCOLN (2500 MALL DR IN DULUTH, MD) WHERE THE VEHICLE WAS DIAGNOSED, BUT THE DIAGNOSIS WAS UNDETERMINED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE VIN WAS UNKNOWN. THE APPROXIMATE FAILURE MILEAGE WAS 13,600.
Mfg Campaign: 11071972
Recall Date: Feb 9, 2018
Nissan North America, Inc.
Defect Description:
AIR BAGS
Potential Consequences:
FRONT PASSENGER AIR BAG DISABLED LIGHT INTERMITTENTLY TURNS ON, INDICATING AIR BAG IS DISABLED, WHILE THAT SEAT IS OCCUPIED. THIS OCCURS WHILE IN MOTION, AND AT ANY ARBITRARY TIME OR SPEED. THERE IS A SIMILAR RECALL ON THIS, BUT EVIDENTLY THIS VEHICLE IS NOT INCLUDED, AS IT IS LISTED AS NO RECALLS.
Corrective Action:
FRONT PASSENGER AIR BAG DISABLED LIGHT INTERMITTENTLY TURNS ON, INDICATING AIR BAG IS DISABLED, WHILE THAT SEAT IS OCCUPIED. THIS OCCURS WHILE IN MOTION, AND AT ANY ARBITRARY TIME OR SPEED. THERE IS A SIMILAR RECALL ON THIS, BUT EVIDENTLY THIS VEHICLE IS NOT INCLUDED, AS IT IS LISTED AS NO RECALLS.
Additional Notes:
FRONT PASSENGER AIR BAG DISABLED LIGHT INTERMITTENTLY TURNS ON, INDICATING AIR BAG IS DISABLED, WHILE THAT SEAT IS OCCUPIED. THIS OCCURS WHILE IN MOTION, AND AT ANY ARBITRARY TIME OR SPEED. THERE IS A SIMILAR RECALL ON THIS, BUT EVIDENTLY THIS VEHICLE IS NOT INCLUDED, AS IT IS LISTED AS NO RECALLS.
Mfg Campaign: 11064336
Recall Date: Jan 23, 2018
Nissan North America, Inc.
Defect Description:
SEATS
Potential Consequences:
FRONT PASSENGER AIR BAG DISABLED LIGHT INTERMITTENTLY TURNS ON, INDICATING AIR BAG IS DISABLED, WHILE THAT SEAT IS OCCUPIED. THIS OCCURS WHILE IN MOTION, AND AT ANY ARBITRARY TIME OR SPEED. THERE IS A SIMILAR RECALL ON THIS, BUT EVIDENTLY THIS VEHICLE IS NOT INCLUDED, AS IT IS LISTED AS NO RECALLS.
Corrective Action:
FRONT PASSENGER AIR BAG DISABLED LIGHT INTERMITTENTLY TURNS ON, INDICATING AIR BAG IS DISABLED, WHILE THAT SEAT IS OCCUPIED. THIS OCCURS WHILE IN MOTION, AND AT ANY ARBITRARY TIME OR SPEED. THERE IS A SIMILAR RECALL ON THIS, BUT EVIDENTLY THIS VEHICLE IS NOT INCLUDED, AS IT IS LISTED AS NO RECALLS.
Additional Notes:
FRONT PASSENGER AIR BAG DISABLED LIGHT INTERMITTENTLY TURNS ON, INDICATING AIR BAG IS DISABLED, WHILE THAT SEAT IS OCCUPIED. THIS OCCURS WHILE IN MOTION, AND AT ANY ARBITRARY TIME OR SPEED. THERE IS A SIMILAR RECALL ON THIS, BUT EVIDENTLY THIS VEHICLE IS NOT INCLUDED, AS IT IS LISTED AS NO RECALLS.
Mfg Campaign: 11064336
Recall Date: Jan 23, 2018
Nissan North America, Inc.
Defect Description:
POWER TRAIN
Potential Consequences:
TL* THE CONTACT LEASED A 2016 NISSAN ROGUE. THE DRIVER STATED THAT THE TRANSMISSION FAILED TO FUNCTION PROPERLY. AN INDEPENDENT MECHANIC DETERMINED THAT THE VEHICLE WAS NOT SAFE TO DRIVE AND SUGGESTED THAT IT BE SERVICED BY THE DEALER WHO SOLD THE VEHICLE. THE CONTACT STATED THAT THE VEHICLE HESITATED AND THE GEARS WERE DIFFICULT TO SHIFT. THE VEHICLE WAS TAKEN TO THE DEALER (HILLTOP NISSAN, 258 NJ-10, EAST HANOVER, NJ 07936, (973) 887-5400) WHERE THE TRANSMISSION WAS REPLACED TWICE, BUT INDICATED THAT IT NEEDED TO BE REPLACED A THIRD TIME. THE DEALER WAS UNCERTAIN IF THEY COULD OFFER A LOANER VEHICLE UNTIL THE FAILURE WAS REMEDIED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE VIN WAS NOT AVAILABLE. THE APPROXIMATE FAILURE MILEAGE WAS 45,000.
Corrective Action:
TL* THE CONTACT LEASED A 2016 NISSAN ROGUE. THE DRIVER STATED THAT THE TRANSMISSION FAILED TO FUNCTION PROPERLY. AN INDEPENDENT MECHANIC DETERMINED THAT THE VEHICLE WAS NOT SAFE TO DRIVE AND SUGGESTED THAT IT BE SERVICED BY THE DEALER WHO SOLD THE VEHICLE. THE CONTACT STATED THAT THE VEHICLE HESITATED AND THE GEARS WERE DIFFICULT TO SHIFT. THE VEHICLE WAS TAKEN TO THE DEALER (HILLTOP NISSAN, 258 NJ-10, EAST HANOVER, NJ 07936, (973) 887-5400) WHERE THE TRANSMISSION WAS REPLACED TWICE, BUT INDICATED THAT IT NEEDED TO BE REPLACED A THIRD TIME. THE DEALER WAS UNCERTAIN IF THEY COULD OFFER A LOANER VEHICLE UNTIL THE FAILURE WAS REMEDIED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE VIN WAS NOT AVAILABLE. THE APPROXIMATE FAILURE MILEAGE WAS 45,000.
Additional Notes:
TL* THE CONTACT LEASED A 2016 NISSAN ROGUE. THE DRIVER STATED THAT THE TRANSMISSION FAILED TO FUNCTION PROPERLY. AN INDEPENDENT MECHANIC DETERMINED THAT THE VEHICLE WAS NOT SAFE TO DRIVE AND SUGGESTED THAT IT BE SERVICED BY THE DEALER WHO SOLD THE VEHICLE. THE CONTACT STATED THAT THE VEHICLE HESITATED AND THE GEARS WERE DIFFICULT TO SHIFT. THE VEHICLE WAS TAKEN TO THE DEALER (HILLTOP NISSAN, 258 NJ-10, EAST HANOVER, NJ 07936, (973) 887-5400) WHERE THE TRANSMISSION WAS REPLACED TWICE, BUT INDICATED THAT IT NEEDED TO BE REPLACED A THIRD TIME. THE DEALER WAS UNCERTAIN IF THEY COULD OFFER A LOANER VEHICLE UNTIL THE FAILURE WAS REMEDIED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE VIN WAS NOT AVAILABLE. THE APPROXIMATE FAILURE MILEAGE WAS 45,000.
Mfg Campaign: 11063774
Recall Date: Jan 19, 2018
Nissan North America, Inc.
Defect Description:
VEHICLE SPEED CONTROL
Potential Consequences:
THE VEHICLE WAS RECENTLY INVOLVED IN TWO SEPARATE ACCIDENTS INVOLVING THE VECHILE SUDDENLY ACCELERATING IN REVERSE . THE FIRST INCIDENT THE VEHICLE WAS IN PARK AND AFTER REVERSE WAS ENGAGED THE A LOUD WHISTLING SOUND WAS HEARD AND THE VEHICLE AT FULL THROTTLE EXCELERATED IN REVERSE.
Corrective Action:
THE VEHICLE WAS RECENTLY INVOLVED IN TWO SEPARATE ACCIDENTS INVOLVING THE VECHILE SUDDENLY ACCELERATING IN REVERSE . THE FIRST INCIDENT THE VEHICLE WAS IN PARK AND AFTER REVERSE WAS ENGAGED THE A LOUD WHISTLING SOUND WAS HEARD AND THE VEHICLE AT FULL THROTTLE EXCELERATED IN REVERSE.
Additional Notes:
THE VEHICLE WAS RECENTLY INVOLVED IN TWO SEPARATE ACCIDENTS INVOLVING THE VECHILE SUDDENLY ACCELERATING IN REVERSE . THE FIRST INCIDENT THE VEHICLE WAS IN PARK AND AFTER REVERSE WAS ENGAGED THE A LOUD WHISTLING SOUND WAS HEARD AND THE VEHICLE AT FULL THROTTLE EXCELERATED IN REVERSE.
Mfg Campaign: 11063386
Recall Date: Jan 17, 2018
Nissan North America, Inc.
Defect Description:
STEERING
Potential Consequences:
MY VEHICLE SHOT DOWN AT A STOP LIGHT. AFTER RESTARTING IT THREE TIMES, IT STARTED. THEN A FEW YARDS AWAY I WAS MAKING A RIGHT TURN AND AS I DID THE VEHICLE PULLED ACROSS THE ROAD TO THE LEFT LANE. I THEN REGAINED CONTROL OF IT.
Corrective Action:
MY VEHICLE SHOT DOWN AT A STOP LIGHT. AFTER RESTARTING IT THREE TIMES, IT STARTED. THEN A FEW YARDS AWAY I WAS MAKING A RIGHT TURN AND AS I DID THE VEHICLE PULLED ACROSS THE ROAD TO THE LEFT LANE. I THEN REGAINED CONTROL OF IT.
Additional Notes:
MY VEHICLE SHOT DOWN AT A STOP LIGHT. AFTER RESTARTING IT THREE TIMES, IT STARTED. THEN A FEW YARDS AWAY I WAS MAKING A RIGHT TURN AND AS I DID THE VEHICLE PULLED ACROSS THE ROAD TO THE LEFT LANE. I THEN REGAINED CONTROL OF IT.
Mfg Campaign: 11063395
Recall Date: Jan 17, 2018
Nissan North America, Inc.
Defect Description:
POWER TRAIN
Potential Consequences:
AS I WAS TRAVELLING ON A MAJOR FREEWAY, MY BRAND NEW 2016 NISSAN ROGUE BEGAN TO FEEL LIKE IT WAS "JUMPING." AT THAT POINT I NOTICED MY RPMS WERE HIGH FOR THE SPEED I WAS GOING. NOT EVEN 30 SECONDS AFTER, MY CAR COMPLETELY STALLED. I WAS IN THE FAST LANE OF THE FREEWAY AND BARELY HAD TIME TO REACT. I ENDED UP STUCK ON THE MEDIAN OF THE FREEWAY. I ENDED UP HAVING THE CAR TAKEN TO THE DEALER DOWN THE ROAD. THEY SAID THEY COULDN'T FIND ANYTHING WRONG WITH IT. I REFUSED TO DRIVE IT AND BEGAN SEEKING FURTHER HELP THROUGH NISSAN CONSUMER AFFAIRS. AFTER NEARLY A MONTH, AN ENGINEER FROM NISSAN TOOK 5 MINUTES TO LOOK AT IT AND NOTICED THE TRANSMISSION WAS SLIPPING. THE PREVIOUS WEEK BEFORE THIS MAJOR INCIDENT, THE CAR IS STALLED A FEW BLOCKS FROM MY HOME ON A RESIDENTIAL STREET AFTER ACCELERATING FROM A COMPLETE STOP. THE DEALERSHIP HAD TOLD ME THERE WAS NOTHING WRONG WITH IT AND IT WAS SAFE TO DRIVE. NOW HERE WE ARE 2 MONTHS LATER, AND IT FEELS AS IF THE TRANSMISSION IS SLIPPING AGAIN.
Corrective Action:
AS I WAS TRAVELLING ON A MAJOR FREEWAY, MY BRAND NEW 2016 NISSAN ROGUE BEGAN TO FEEL LIKE IT WAS "JUMPING." AT THAT POINT I NOTICED MY RPMS WERE HIGH FOR THE SPEED I WAS GOING. NOT EVEN 30 SECONDS AFTER, MY CAR COMPLETELY STALLED. I WAS IN THE FAST LANE OF THE FREEWAY AND BARELY HAD TIME TO REACT. I ENDED UP STUCK ON THE MEDIAN OF THE FREEWAY. I ENDED UP HAVING THE CAR TAKEN TO THE DEALER DOWN THE ROAD. THEY SAID THEY COULDN'T FIND ANYTHING WRONG WITH IT. I REFUSED TO DRIVE IT AND BEGAN SEEKING FURTHER HELP THROUGH NISSAN CONSUMER AFFAIRS. AFTER NEARLY A MONTH, AN ENGINEER FROM NISSAN TOOK 5 MINUTES TO LOOK AT IT AND NOTICED THE TRANSMISSION WAS SLIPPING. THE PREVIOUS WEEK BEFORE THIS MAJOR INCIDENT, THE CAR IS STALLED A FEW BLOCKS FROM MY HOME ON A RESIDENTIAL STREET AFTER ACCELERATING FROM A COMPLETE STOP. THE DEALERSHIP HAD TOLD ME THERE WAS NOTHING WRONG WITH IT AND IT WAS SAFE TO DRIVE. NOW HERE WE ARE 2 MONTHS LATER, AND IT FEELS AS IF THE TRANSMISSION IS SLIPPING AGAIN.
Additional Notes:
AS I WAS TRAVELLING ON A MAJOR FREEWAY, MY BRAND NEW 2016 NISSAN ROGUE BEGAN TO FEEL LIKE IT WAS "JUMPING." AT THAT POINT I NOTICED MY RPMS WERE HIGH FOR THE SPEED I WAS GOING. NOT EVEN 30 SECONDS AFTER, MY CAR COMPLETELY STALLED. I WAS IN THE FAST LANE OF THE FREEWAY AND BARELY HAD TIME TO REACT. I ENDED UP STUCK ON THE MEDIAN OF THE FREEWAY. I ENDED UP HAVING THE CAR TAKEN TO THE DEALER DOWN THE ROAD. THEY SAID THEY COULDN'T FIND ANYTHING WRONG WITH IT. I REFUSED TO DRIVE IT AND BEGAN SEEKING FURTHER HELP THROUGH NISSAN CONSUMER AFFAIRS. AFTER NEARLY A MONTH, AN ENGINEER FROM NISSAN TOOK 5 MINUTES TO LOOK AT IT AND NOTICED THE TRANSMISSION WAS SLIPPING. THE PREVIOUS WEEK BEFORE THIS MAJOR INCIDENT, THE CAR IS STALLED A FEW BLOCKS FROM MY HOME ON A RESIDENTIAL STREET AFTER ACCELERATING FROM A COMPLETE STOP. THE DEALERSHIP HAD TOLD ME THERE WAS NOTHING WRONG WITH IT AND IT WAS SAFE TO DRIVE. NOW HERE WE ARE 2 MONTHS LATER, AND IT FEELS AS IF THE TRANSMISSION IS SLIPPING AGAIN.
Mfg Campaign: 11063166
Recall Date: Jan 16, 2018
Nissan North America, Inc.
Defect Description:
VISIBILITY:SUN/MOON ROOF ASSEMBLY
Potential Consequences:
TL* THE CONTACT OWNS A 2016 NISSAN ROGUE. WHILE THE VEHICLE WAS STATIONARY, THE SUN ROOF LEAKED A SIGNIFICANT AMOUNT OF WATER INTO THE VEHICLE. SCOTT CLARK NISSAN IN CHARLOTTE, NORTH CAROLINA WAS MADE AWARE OF THE FAILURE AND STATED THAT THE VEHICLE WAS OUT OF WARRANTY. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 24,000. THE VIN WAS NOT AVAILABLE.
Corrective Action:
TL* THE CONTACT OWNS A 2016 NISSAN ROGUE. WHILE THE VEHICLE WAS STATIONARY, THE SUN ROOF LEAKED A SIGNIFICANT AMOUNT OF WATER INTO THE VEHICLE. SCOTT CLARK NISSAN IN CHARLOTTE, NORTH CAROLINA WAS MADE AWARE OF THE FAILURE AND STATED THAT THE VEHICLE WAS OUT OF WARRANTY. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 24,000. THE VIN WAS NOT AVAILABLE.
Additional Notes:
TL* THE CONTACT OWNS A 2016 NISSAN ROGUE. WHILE THE VEHICLE WAS STATIONARY, THE SUN ROOF LEAKED A SIGNIFICANT AMOUNT OF WATER INTO THE VEHICLE. SCOTT CLARK NISSAN IN CHARLOTTE, NORTH CAROLINA WAS MADE AWARE OF THE FAILURE AND STATED THAT THE VEHICLE WAS OUT OF WARRANTY. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 24,000. THE VIN WAS NOT AVAILABLE.
Mfg Campaign: 11062219
Recall Date: Jan 11, 2018
Nissan North America, Inc.
Defect Description:
ELECTRONIC STABILITY CONTROL (ESC)
Potential Consequences:
WHILE DRIVING VEHICLE IT CUT OFF AND A GOT A MESSAGE STATING TO CHECK THE CHASSIS CONTROL SYSTEM ERROR. IT WAS TAKEN TO DEALER ON FRIDAY DECEMBER 29, INITIALLY THEY SAID AFTER RUNNING NUMEROUS TEST THEY COULDN'T FIND ANYTHING WRONG SO THEY GAVE ME THE KEYS AND AS SOON AS I DROVE OFF IT DID AGAIN, I IMMEDIATELY WENT BACK AND THEY WERE ABLE TO SEE THE MESSAGE . THEY KEPT THE VEHICLE AND CALLED ME TO INFORM ME THAT THEY WOULD BE PUTTING A NEW CONTROLLER IN THE VEHICLE. ON TUESDAY JAN 2 I WAS TOLD MY CAR WAS READY, I PICKED IT UP DROVE HOME WITH NO PROBLEM. ON JAN 3 I DROVE TO AND FROM WORK WITH NO PROBLEM. AT APPROXIMATELY 700 AS I WAS GETTING READY TO GO TO CHURCH I TURNED THE CAR ON THEN ALL OF SUDDEN THE LIGHTS STARTED FLASHING AND IT WOULDN'T MOVE OR TURN OFF, I ALSO GOT THE MESSSGE AGAIN. MY BOYFRIEND DISCONNECTED THE BATTERY SO THAT I WOULD BE ABLE TO TURN THE CAR OFF. TOMORROW JAN 4 I WILL BE GETTING IT TOWED BACK TO THE DEALERSHIP .
Corrective Action:
WHILE DRIVING VEHICLE IT CUT OFF AND A GOT A MESSAGE STATING TO CHECK THE CHASSIS CONTROL SYSTEM ERROR. IT WAS TAKEN TO DEALER ON FRIDAY DECEMBER 29, INITIALLY THEY SAID AFTER RUNNING NUMEROUS TEST THEY COULDN'T FIND ANYTHING WRONG SO THEY GAVE ME THE KEYS AND AS SOON AS I DROVE OFF IT DID AGAIN, I IMMEDIATELY WENT BACK AND THEY WERE ABLE TO SEE THE MESSAGE . THEY KEPT THE VEHICLE AND CALLED ME TO INFORM ME THAT THEY WOULD BE PUTTING A NEW CONTROLLER IN THE VEHICLE. ON TUESDAY JAN 2 I WAS TOLD MY CAR WAS READY, I PICKED IT UP DROVE HOME WITH NO PROBLEM. ON JAN 3 I DROVE TO AND FROM WORK WITH NO PROBLEM. AT APPROXIMATELY 700 AS I WAS GETTING READY TO GO TO CHURCH I TURNED THE CAR ON THEN ALL OF SUDDEN THE LIGHTS STARTED FLASHING AND IT WOULDN'T MOVE OR TURN OFF, I ALSO GOT THE MESSSGE AGAIN. MY BOYFRIEND DISCONNECTED THE BATTERY SO THAT I WOULD BE ABLE TO TURN THE CAR OFF. TOMORROW JAN 4 I WILL BE GETTING IT TOWED BACK TO THE DEALERSHIP .
Additional Notes:
WHILE DRIVING VEHICLE IT CUT OFF AND A GOT A MESSAGE STATING TO CHECK THE CHASSIS CONTROL SYSTEM ERROR. IT WAS TAKEN TO DEALER ON FRIDAY DECEMBER 29, INITIALLY THEY SAID AFTER RUNNING NUMEROUS TEST THEY COULDN'T FIND ANYTHING WRONG SO THEY GAVE ME THE KEYS AND AS SOON AS I DROVE OFF IT DID AGAIN, I IMMEDIATELY WENT BACK AND THEY WERE ABLE TO SEE THE MESSAGE . THEY KEPT THE VEHICLE AND CALLED ME TO INFORM ME THAT THEY WOULD BE PUTTING A NEW CONTROLLER IN THE VEHICLE. ON TUESDAY JAN 2 I WAS TOLD MY CAR WAS READY, I PICKED IT UP DROVE HOME WITH NO PROBLEM. ON JAN 3 I DROVE TO AND FROM WORK WITH NO PROBLEM. AT APPROXIMATELY 700 AS I WAS GETTING READY TO GO TO CHURCH I TURNED THE CAR ON THEN ALL OF SUDDEN THE LIGHTS STARTED FLASHING AND IT WOULDN'T MOVE OR TURN OFF, I ALSO GOT THE MESSSGE AGAIN. MY BOYFRIEND DISCONNECTED THE BATTERY SO THAT I WOULD BE ABLE TO TURN THE CAR OFF. TOMORROW JAN 4 I WILL BE GETTING IT TOWED BACK TO THE DEALERSHIP .
Mfg Campaign: 11058391
Recall Date: Jan 3, 2018
Nissan North America, Inc.
Defect Description:
ELECTRICAL SYSTEM
Potential Consequences:
WHILE DRIVING VEHICLE IT CUT OFF AND A GOT A MESSAGE STATING TO CHECK THE CHASSIS CONTROL SYSTEM ERROR. IT WAS TAKEN TO DEALER ON FRIDAY DECEMBER 29, INITIALLY THEY SAID AFTER RUNNING NUMEROUS TEST THEY COULDN'T FIND ANYTHING WRONG SO THEY GAVE ME THE KEYS AND AS SOON AS I DROVE OFF IT DID AGAIN, I IMMEDIATELY WENT BACK AND THEY WERE ABLE TO SEE THE MESSAGE . THEY KEPT THE VEHICLE AND CALLED ME TO INFORM ME THAT THEY WOULD BE PUTTING A NEW CONTROLLER IN THE VEHICLE. ON TUESDAY JAN 2 I WAS TOLD MY CAR WAS READY, I PICKED IT UP DROVE HOME WITH NO PROBLEM. ON JAN 3 I DROVE TO AND FROM WORK WITH NO PROBLEM. AT APPROXIMATELY 700 AS I WAS GETTING READY TO GO TO CHURCH I TURNED THE CAR ON THEN ALL OF SUDDEN THE LIGHTS STARTED FLASHING AND IT WOULDN'T MOVE OR TURN OFF, I ALSO GOT THE MESSSGE AGAIN. MY BOYFRIEND DISCONNECTED THE BATTERY SO THAT I WOULD BE ABLE TO TURN THE CAR OFF. TOMORROW JAN 4 I WILL BE GETTING IT TOWED BACK TO THE DEALERSHIP .
Corrective Action:
WHILE DRIVING VEHICLE IT CUT OFF AND A GOT A MESSAGE STATING TO CHECK THE CHASSIS CONTROL SYSTEM ERROR. IT WAS TAKEN TO DEALER ON FRIDAY DECEMBER 29, INITIALLY THEY SAID AFTER RUNNING NUMEROUS TEST THEY COULDN'T FIND ANYTHING WRONG SO THEY GAVE ME THE KEYS AND AS SOON AS I DROVE OFF IT DID AGAIN, I IMMEDIATELY WENT BACK AND THEY WERE ABLE TO SEE THE MESSAGE . THEY KEPT THE VEHICLE AND CALLED ME TO INFORM ME THAT THEY WOULD BE PUTTING A NEW CONTROLLER IN THE VEHICLE. ON TUESDAY JAN 2 I WAS TOLD MY CAR WAS READY, I PICKED IT UP DROVE HOME WITH NO PROBLEM. ON JAN 3 I DROVE TO AND FROM WORK WITH NO PROBLEM. AT APPROXIMATELY 700 AS I WAS GETTING READY TO GO TO CHURCH I TURNED THE CAR ON THEN ALL OF SUDDEN THE LIGHTS STARTED FLASHING AND IT WOULDN'T MOVE OR TURN OFF, I ALSO GOT THE MESSSGE AGAIN. MY BOYFRIEND DISCONNECTED THE BATTERY SO THAT I WOULD BE ABLE TO TURN THE CAR OFF. TOMORROW JAN 4 I WILL BE GETTING IT TOWED BACK TO THE DEALERSHIP .
Additional Notes:
WHILE DRIVING VEHICLE IT CUT OFF AND A GOT A MESSAGE STATING TO CHECK THE CHASSIS CONTROL SYSTEM ERROR. IT WAS TAKEN TO DEALER ON FRIDAY DECEMBER 29, INITIALLY THEY SAID AFTER RUNNING NUMEROUS TEST THEY COULDN'T FIND ANYTHING WRONG SO THEY GAVE ME THE KEYS AND AS SOON AS I DROVE OFF IT DID AGAIN, I IMMEDIATELY WENT BACK AND THEY WERE ABLE TO SEE THE MESSAGE . THEY KEPT THE VEHICLE AND CALLED ME TO INFORM ME THAT THEY WOULD BE PUTTING A NEW CONTROLLER IN THE VEHICLE. ON TUESDAY JAN 2 I WAS TOLD MY CAR WAS READY, I PICKED IT UP DROVE HOME WITH NO PROBLEM. ON JAN 3 I DROVE TO AND FROM WORK WITH NO PROBLEM. AT APPROXIMATELY 700 AS I WAS GETTING READY TO GO TO CHURCH I TURNED THE CAR ON THEN ALL OF SUDDEN THE LIGHTS STARTED FLASHING AND IT WOULDN'T MOVE OR TURN OFF, I ALSO GOT THE MESSSGE AGAIN. MY BOYFRIEND DISCONNECTED THE BATTERY SO THAT I WOULD BE ABLE TO TURN THE CAR OFF. TOMORROW JAN 4 I WILL BE GETTING IT TOWED BACK TO THE DEALERSHIP .
Mfg Campaign: 11058391
Recall Date: Jan 3, 2018
Nissan North America, Inc.
Defect Description:
ENGINE
Potential Consequences:
WHILE DRIVING VEHICLE IT CUT OFF AND A GOT A MESSAGE STATING TO CHECK THE CHASSIS CONTROL SYSTEM ERROR. IT WAS TAKEN TO DEALER ON FRIDAY DECEMBER 29, INITIALLY THEY SAID AFTER RUNNING NUMEROUS TEST THEY COULDN'T FIND ANYTHING WRONG SO THEY GAVE ME THE KEYS AND AS SOON AS I DROVE OFF IT DID AGAIN, I IMMEDIATELY WENT BACK AND THEY WERE ABLE TO SEE THE MESSAGE . THEY KEPT THE VEHICLE AND CALLED ME TO INFORM ME THAT THEY WOULD BE PUTTING A NEW CONTROLLER IN THE VEHICLE. ON TUESDAY JAN 2 I WAS TOLD MY CAR WAS READY, I PICKED IT UP DROVE HOME WITH NO PROBLEM. ON JAN 3 I DROVE TO AND FROM WORK WITH NO PROBLEM. AT APPROXIMATELY 700 AS I WAS GETTING READY TO GO TO CHURCH I TURNED THE CAR ON THEN ALL OF SUDDEN THE LIGHTS STARTED FLASHING AND IT WOULDN'T MOVE OR TURN OFF, I ALSO GOT THE MESSSGE AGAIN. MY BOYFRIEND DISCONNECTED THE BATTERY SO THAT I WOULD BE ABLE TO TURN THE CAR OFF. TOMORROW JAN 4 I WILL BE GETTING IT TOWED BACK TO THE DEALERSHIP .
Corrective Action:
WHILE DRIVING VEHICLE IT CUT OFF AND A GOT A MESSAGE STATING TO CHECK THE CHASSIS CONTROL SYSTEM ERROR. IT WAS TAKEN TO DEALER ON FRIDAY DECEMBER 29, INITIALLY THEY SAID AFTER RUNNING NUMEROUS TEST THEY COULDN'T FIND ANYTHING WRONG SO THEY GAVE ME THE KEYS AND AS SOON AS I DROVE OFF IT DID AGAIN, I IMMEDIATELY WENT BACK AND THEY WERE ABLE TO SEE THE MESSAGE . THEY KEPT THE VEHICLE AND CALLED ME TO INFORM ME THAT THEY WOULD BE PUTTING A NEW CONTROLLER IN THE VEHICLE. ON TUESDAY JAN 2 I WAS TOLD MY CAR WAS READY, I PICKED IT UP DROVE HOME WITH NO PROBLEM. ON JAN 3 I DROVE TO AND FROM WORK WITH NO PROBLEM. AT APPROXIMATELY 700 AS I WAS GETTING READY TO GO TO CHURCH I TURNED THE CAR ON THEN ALL OF SUDDEN THE LIGHTS STARTED FLASHING AND IT WOULDN'T MOVE OR TURN OFF, I ALSO GOT THE MESSSGE AGAIN. MY BOYFRIEND DISCONNECTED THE BATTERY SO THAT I WOULD BE ABLE TO TURN THE CAR OFF. TOMORROW JAN 4 I WILL BE GETTING IT TOWED BACK TO THE DEALERSHIP .
Additional Notes:
WHILE DRIVING VEHICLE IT CUT OFF AND A GOT A MESSAGE STATING TO CHECK THE CHASSIS CONTROL SYSTEM ERROR. IT WAS TAKEN TO DEALER ON FRIDAY DECEMBER 29, INITIALLY THEY SAID AFTER RUNNING NUMEROUS TEST THEY COULDN'T FIND ANYTHING WRONG SO THEY GAVE ME THE KEYS AND AS SOON AS I DROVE OFF IT DID AGAIN, I IMMEDIATELY WENT BACK AND THEY WERE ABLE TO SEE THE MESSAGE . THEY KEPT THE VEHICLE AND CALLED ME TO INFORM ME THAT THEY WOULD BE PUTTING A NEW CONTROLLER IN THE VEHICLE. ON TUESDAY JAN 2 I WAS TOLD MY CAR WAS READY, I PICKED IT UP DROVE HOME WITH NO PROBLEM. ON JAN 3 I DROVE TO AND FROM WORK WITH NO PROBLEM. AT APPROXIMATELY 700 AS I WAS GETTING READY TO GO TO CHURCH I TURNED THE CAR ON THEN ALL OF SUDDEN THE LIGHTS STARTED FLASHING AND IT WOULDN'T MOVE OR TURN OFF, I ALSO GOT THE MESSSGE AGAIN. MY BOYFRIEND DISCONNECTED THE BATTERY SO THAT I WOULD BE ABLE TO TURN THE CAR OFF. TOMORROW JAN 4 I WILL BE GETTING IT TOWED BACK TO THE DEALERSHIP .
Mfg Campaign: 11058391
Recall Date: Jan 3, 2018
Nissan North America, Inc.
Defect Description:
SUSPENSION
Potential Consequences:
I KEPT HEARING A LOUD CLICKING OR POPPING NOISE COMING FROM THE FRONT OF THE CAR WHEN TURNING LEFT OR RIGHT TO MANEUVER IN AND OUT OF PARKING SPACES. I TOOK THE CAR TO THE DEALER ONLY TO BE TOLD IT WAS A BENT PIECE OF METAL BY A ROTOR. I DROVE THE CAR FROM THE DEALER STILL HEARING THE POPPING NOISE. I CALLED NISSAN USA AND GOT A CASE NUMBER. THE NOISE GOT LOUDER SO I TOOK THE CAR BACK TO THE DEALER ON 12/16/17. THE DEALER TOLD ME IT WAS THE ENTIRE FRONT SUSPENSION THAT HAD TO BE REPLACED. MILES ON THE CAR ARE APPROXIMATELY 24,000 AND COVERED UNDER THE 36,000-MILE WARRANTY. I AM GLAD THE CAR IS FIXED BUT I AM CONCERNED THAT A $35,000 VEHICLE IS REQUIRING SUCH MAJOR WORK WHEN ONLY A YEAR AND A HALF OLD.
Corrective Action:
I KEPT HEARING A LOUD CLICKING OR POPPING NOISE COMING FROM THE FRONT OF THE CAR WHEN TURNING LEFT OR RIGHT TO MANEUVER IN AND OUT OF PARKING SPACES. I TOOK THE CAR TO THE DEALER ONLY TO BE TOLD IT WAS A BENT PIECE OF METAL BY A ROTOR. I DROVE THE CAR FROM THE DEALER STILL HEARING THE POPPING NOISE. I CALLED NISSAN USA AND GOT A CASE NUMBER. THE NOISE GOT LOUDER SO I TOOK THE CAR BACK TO THE DEALER ON 12/16/17. THE DEALER TOLD ME IT WAS THE ENTIRE FRONT SUSPENSION THAT HAD TO BE REPLACED. MILES ON THE CAR ARE APPROXIMATELY 24,000 AND COVERED UNDER THE 36,000-MILE WARRANTY. I AM GLAD THE CAR IS FIXED BUT I AM CONCERNED THAT A $35,000 VEHICLE IS REQUIRING SUCH MAJOR WORK WHEN ONLY A YEAR AND A HALF OLD.
Additional Notes:
I KEPT HEARING A LOUD CLICKING OR POPPING NOISE COMING FROM THE FRONT OF THE CAR WHEN TURNING LEFT OR RIGHT TO MANEUVER IN AND OUT OF PARKING SPACES. I TOOK THE CAR TO THE DEALER ONLY TO BE TOLD IT WAS A BENT PIECE OF METAL BY A ROTOR. I DROVE THE CAR FROM THE DEALER STILL HEARING THE POPPING NOISE. I CALLED NISSAN USA AND GOT A CASE NUMBER. THE NOISE GOT LOUDER SO I TOOK THE CAR BACK TO THE DEALER ON 12/16/17. THE DEALER TOLD ME IT WAS THE ENTIRE FRONT SUSPENSION THAT HAD TO BE REPLACED. MILES ON THE CAR ARE APPROXIMATELY 24,000 AND COVERED UNDER THE 36,000-MILE WARRANTY. I AM GLAD THE CAR IS FIXED BUT I AM CONCERNED THAT A $35,000 VEHICLE IS REQUIRING SUCH MAJOR WORK WHEN ONLY A YEAR AND A HALF OLD.
Mfg Campaign: 11055283
Recall Date: Dec 18, 2017
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