Complaints & Recalls
Official Safety Recalls - Important!
8 RecallsThese are official manufacturer recalls ordered by NHTSA for safety defects. If you own this vehicle, contact your dealer immediately for free repairs.
Mazda North American Operations
Safety Issue:
Mazda North American Operations (Mazda) is recalling certain 2019-2020 Mazda3 vehicles. The Smart Brake System (SBS) can falsely detect an obstacle while driving, activating the automatic emergency braking system and suddenly stopping the vehicle.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: 4219L
Recall Date: Dec 19, 2019
Mazda North American Operations
Safety Issue:
Mazda North American Operations (Mazda) is recalling certain 2019 Mazda3 vehicles equipped with manual dimming mirrors. The adhesive between the interior rearview mirror and the housing may not be properly bonded, allowing the mirror to detach from the housing. Note: Vehicles equipped with auto dimming mirrors are not affected by this recall.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: 3919G
Recall Date: Jul 29, 2019
Mazda North American Operations
Safety Issue:
Mazda North American Operations (Mazda) is recalling certain 2019 Mazda3 vehicles. The seat cover material on both front seats may interfere with the head restraint lock release button, causing it to stick in the release position and not allow the head restraint to lock into place.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: 3819F
Recall Date: Jul 5, 2019
Mazda North American Operations
Safety Issue:
Mazda North American Operations (Mazda) is recalling certain 2018-2019 CX-5, Mazda6, and 2019 Mazda3 vehicles. A software error in the powertrain control module (PCM) may cause the engine to stall.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: 3719F
Recall Date: Jun 27, 2019
Mazda North American Operations
Safety Issue:
Mazda North American Operations (Mazda) is recalling certain 2019 Mazda3 vehicles. The lug nuts on all four wheels may loosen, potentially resulting in a wheel detaching from the vehicle.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: 3519F
Recall Date: Jun 7, 2019
Mazda North American Operations
Safety Issue:
Mazda North American Operations (Mazda) is recalling certain 2019 Mazda3 vehicles. Due to incorrect programing, the passenger air bag deactivation indicator light may erroneously turn off although the passenger air bag is deactivated. In addition, the seat belt status indicators for both the front passenger seat and/or rear seats may erroneously turn off although the front passenger and/or rear seat belts are unfastened.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: 3319E
Recall Date: May 14, 2019
Consumer Complaints
111 ComplaintsMazda Motor Corp.
Defect Description:
SERVICE BRAKES
Potential Consequences:
THESE ISSUES BEEN HAPPENING SINCE THE SECOND MONTH I OWNED MY 2019 MAZDA 3 HATCHBACK. 1- SUSPENSIONS, THEY'RE VERY ROUGH & HARSH., THEY BOUNCE SO MUCH FOR NO REASON, I DAMAGED ONE TIRE ALREADY WHILE I WAS DRIVING ON I476 NORMAL HIGHWAY WHERE I STEPPED ON NORMAL POTHOLE ENDED UP DAMAGING MY TIRE, SUSPENSIONS ARE REALLY DANGERS ON ALL ROADS. 2- "ADAPTIVE CRUISE CONTROL" THIS FEATURE MANY TIMES ALMOST CAUSED AN ACCIDENT, REAR END SPECIALLY ON HIGHWAYS. FOR SOME REASON IT DOESN'T DETECT THE CAR IN FRONT OF ME WHEN I HAVE AUTO CRUISE ENABLED, NO RAIN CLEAR WEATHER, THIS BEEN REPORTED MORE THAN 5 TIMES TO THE DEALERSHIP & ITS HARD FOR THEM TO TELL WHAT HAPPEN. THEY EVEN HAD SPECIALIST CAME FROM CA TO CHECK UP THE CAR HOWEVER IT WAS DECLARED THE CAR HAS NO ISSUES, YET I STILL HAVE ISSUES EVERY DAY, S 3- EMERGENCY BREAKING, SOMETIMES IT ENABLES FOR NO REASON & THE CARS BEHIND ME ALMOST REAR ENDED ME, THEY THINK I DID BREAK CHECK BUT I DON'T THE BRAKES! 4- PERUZZI MAZDA, WHERE I PURCHASED MY CAR, SAID THEY WILL NEVER WORK ON MY CAR AGAIN BECAUSE "IT WASTED ENOUGH OF THEIR TIME". I HAVE VIDEO OF ME PICKING UP THE CAR FROM PERUZZI MAZDA, DEALERSHIP & IT WON'T START UP OUT SIDE THE SERVICE DEPARTMENT & I CALLED THE MANAGER & HE SAID LEAVE FOR NEXT DAY, HE CALLED ME DAY AFTER SAYING IT WAS MY IPHONE CHARGER... I ASKED HIM HOW THE TECH WAS ABLE TO BRING IT OUTSIDE TO THE FRONT DOOR WITHOUT NO ISSUES? HE REFUSED TO ANSWER. I WORK AT A HOSPITAL & I DAILY MY CAR TO WORK, ITS NOT SAFE FOR ME OR TO ANYONE ON THE ROAD TO DRIVE IT AT ALL. *TR
Corrective Action:
THESE ISSUES BEEN HAPPENING SINCE THE SECOND MONTH I OWNED MY 2019 MAZDA 3 HATCHBACK. 1- SUSPENSIONS, THEY'RE VERY ROUGH & HARSH., THEY BOUNCE SO MUCH FOR NO REASON, I DAMAGED ONE TIRE ALREADY WHILE I WAS DRIVING ON I476 NORMAL HIGHWAY WHERE I STEPPED ON NORMAL POTHOLE ENDED UP DAMAGING MY TIRE, SUSPENSIONS ARE REALLY DANGERS ON ALL ROADS. 2- "ADAPTIVE CRUISE CONTROL" THIS FEATURE MANY TIMES ALMOST CAUSED AN ACCIDENT, REAR END SPECIALLY ON HIGHWAYS. FOR SOME REASON IT DOESN'T DETECT THE CAR IN FRONT OF ME WHEN I HAVE AUTO CRUISE ENABLED, NO RAIN CLEAR WEATHER, THIS BEEN REPORTED MORE THAN 5 TIMES TO THE DEALERSHIP & ITS HARD FOR THEM TO TELL WHAT HAPPEN. THEY EVEN HAD SPECIALIST CAME FROM CA TO CHECK UP THE CAR HOWEVER IT WAS DECLARED THE CAR HAS NO ISSUES, YET I STILL HAVE ISSUES EVERY DAY, S 3- EMERGENCY BREAKING, SOMETIMES IT ENABLES FOR NO REASON & THE CARS BEHIND ME ALMOST REAR ENDED ME, THEY THINK I DID BREAK CHECK BUT I DON'T THE BRAKES! 4- PERUZZI MAZDA, WHERE I PURCHASED MY CAR, SAID THEY WILL NEVER WORK ON MY CAR AGAIN BECAUSE "IT WASTED ENOUGH OF THEIR TIME". I HAVE VIDEO OF ME PICKING UP THE CAR FROM PERUZZI MAZDA, DEALERSHIP & IT WON'T START UP OUT SIDE THE SERVICE DEPARTMENT & I CALLED THE MANAGER & HE SAID LEAVE FOR NEXT DAY, HE CALLED ME DAY AFTER SAYING IT WAS MY IPHONE CHARGER... I ASKED HIM HOW THE TECH WAS ABLE TO BRING IT OUTSIDE TO THE FRONT DOOR WITHOUT NO ISSUES? HE REFUSED TO ANSWER. I WORK AT A HOSPITAL & I DAILY MY CAR TO WORK, ITS NOT SAFE FOR ME OR TO ANYONE ON THE ROAD TO DRIVE IT AT ALL. *TR
Additional Notes:
THESE ISSUES BEEN HAPPENING SINCE THE SECOND MONTH I OWNED MY 2019 MAZDA 3 HATCHBACK. 1- SUSPENSIONS, THEY'RE VERY ROUGH & HARSH., THEY BOUNCE SO MUCH FOR NO REASON, I DAMAGED ONE TIRE ALREADY WHILE I WAS DRIVING ON I476 NORMAL HIGHWAY WHERE I STEPPED ON NORMAL POTHOLE ENDED UP DAMAGING MY TIRE, SUSPENSIONS ARE REALLY DANGERS ON ALL ROADS. 2- "ADAPTIVE CRUISE CONTROL" THIS FEATURE MANY TIMES ALMOST CAUSED AN ACCIDENT, REAR END SPECIALLY ON HIGHWAYS. FOR SOME REASON IT DOESN'T DETECT THE CAR IN FRONT OF ME WHEN I HAVE AUTO CRUISE ENABLED, NO RAIN CLEAR WEATHER, THIS BEEN REPORTED MORE THAN 5 TIMES TO THE DEALERSHIP & ITS HARD FOR THEM TO TELL WHAT HAPPEN. THEY EVEN HAD SPECIALIST CAME FROM CA TO CHECK UP THE CAR HOWEVER IT WAS DECLARED THE CAR HAS NO ISSUES, YET I STILL HAVE ISSUES EVERY DAY, S 3- EMERGENCY BREAKING, SOMETIMES IT ENABLES FOR NO REASON & THE CARS BEHIND ME ALMOST REAR ENDED ME, THEY THINK I DID BREAK CHECK BUT I DON'T THE BRAKES! 4- PERUZZI MAZDA, WHERE I PURCHASED MY CAR, SAID THEY WILL NEVER WORK ON MY CAR AGAIN BECAUSE "IT WASTED ENOUGH OF THEIR TIME". I HAVE VIDEO OF ME PICKING UP THE CAR FROM PERUZZI MAZDA, DEALERSHIP & IT WON'T START UP OUT SIDE THE SERVICE DEPARTMENT & I CALLED THE MANAGER & HE SAID LEAVE FOR NEXT DAY, HE CALLED ME DAY AFTER SAYING IT WAS MY IPHONE CHARGER... I ASKED HIM HOW THE TECH WAS ABLE TO BRING IT OUTSIDE TO THE FRONT DOOR WITHOUT NO ISSUES? HE REFUSED TO ANSWER. I WORK AT A HOSPITAL & I DAILY MY CAR TO WORK, ITS NOT SAFE FOR ME OR TO ANYONE ON THE ROAD TO DRIVE IT AT ALL. *TR
Mfg Campaign: 11325706
Recall Date: May 24, 2020
Mazda Motor Corp.
Defect Description:
ELECTRONIC STABILITY CONTROL (ESC)
Potential Consequences:
THESE ISSUES BEEN HAPPENING SINCE THE SECOND MONTH I OWNED MY 2019 MAZDA 3 HATCHBACK. 1- SUSPENSIONS, THEY'RE VERY ROUGH & HARSH., THEY BOUNCE SO MUCH FOR NO REASON, I DAMAGED ONE TIRE ALREADY WHILE I WAS DRIVING ON I476 NORMAL HIGHWAY WHERE I STEPPED ON NORMAL POTHOLE ENDED UP DAMAGING MY TIRE, SUSPENSIONS ARE REALLY DANGERS ON ALL ROADS. 2- "ADAPTIVE CRUISE CONTROL" THIS FEATURE MANY TIMES ALMOST CAUSED AN ACCIDENT, REAR END SPECIALLY ON HIGHWAYS. FOR SOME REASON IT DOESN'T DETECT THE CAR IN FRONT OF ME WHEN I HAVE AUTO CRUISE ENABLED, NO RAIN CLEAR WEATHER, THIS BEEN REPORTED MORE THAN 5 TIMES TO THE DEALERSHIP & ITS HARD FOR THEM TO TELL WHAT HAPPEN. THEY EVEN HAD SPECIALIST CAME FROM CA TO CHECK UP THE CAR HOWEVER IT WAS DECLARED THE CAR HAS NO ISSUES, YET I STILL HAVE ISSUES EVERY DAY, S 3- EMERGENCY BREAKING, SOMETIMES IT ENABLES FOR NO REASON & THE CARS BEHIND ME ALMOST REAR ENDED ME, THEY THINK I DID BREAK CHECK BUT I DON'T THE BRAKES! 4- PERUZZI MAZDA, WHERE I PURCHASED MY CAR, SAID THEY WILL NEVER WORK ON MY CAR AGAIN BECAUSE "IT WASTED ENOUGH OF THEIR TIME". I HAVE VIDEO OF ME PICKING UP THE CAR FROM PERUZZI MAZDA, DEALERSHIP & IT WON'T START UP OUT SIDE THE SERVICE DEPARTMENT & I CALLED THE MANAGER & HE SAID LEAVE FOR NEXT DAY, HE CALLED ME DAY AFTER SAYING IT WAS MY IPHONE CHARGER... I ASKED HIM HOW THE TECH WAS ABLE TO BRING IT OUTSIDE TO THE FRONT DOOR WITHOUT NO ISSUES? HE REFUSED TO ANSWER. I WORK AT A HOSPITAL & I DAILY MY CAR TO WORK, ITS NOT SAFE FOR ME OR TO ANYONE ON THE ROAD TO DRIVE IT AT ALL. *TR
Corrective Action:
THESE ISSUES BEEN HAPPENING SINCE THE SECOND MONTH I OWNED MY 2019 MAZDA 3 HATCHBACK. 1- SUSPENSIONS, THEY'RE VERY ROUGH & HARSH., THEY BOUNCE SO MUCH FOR NO REASON, I DAMAGED ONE TIRE ALREADY WHILE I WAS DRIVING ON I476 NORMAL HIGHWAY WHERE I STEPPED ON NORMAL POTHOLE ENDED UP DAMAGING MY TIRE, SUSPENSIONS ARE REALLY DANGERS ON ALL ROADS. 2- "ADAPTIVE CRUISE CONTROL" THIS FEATURE MANY TIMES ALMOST CAUSED AN ACCIDENT, REAR END SPECIALLY ON HIGHWAYS. FOR SOME REASON IT DOESN'T DETECT THE CAR IN FRONT OF ME WHEN I HAVE AUTO CRUISE ENABLED, NO RAIN CLEAR WEATHER, THIS BEEN REPORTED MORE THAN 5 TIMES TO THE DEALERSHIP & ITS HARD FOR THEM TO TELL WHAT HAPPEN. THEY EVEN HAD SPECIALIST CAME FROM CA TO CHECK UP THE CAR HOWEVER IT WAS DECLARED THE CAR HAS NO ISSUES, YET I STILL HAVE ISSUES EVERY DAY, S 3- EMERGENCY BREAKING, SOMETIMES IT ENABLES FOR NO REASON & THE CARS BEHIND ME ALMOST REAR ENDED ME, THEY THINK I DID BREAK CHECK BUT I DON'T THE BRAKES! 4- PERUZZI MAZDA, WHERE I PURCHASED MY CAR, SAID THEY WILL NEVER WORK ON MY CAR AGAIN BECAUSE "IT WASTED ENOUGH OF THEIR TIME". I HAVE VIDEO OF ME PICKING UP THE CAR FROM PERUZZI MAZDA, DEALERSHIP & IT WON'T START UP OUT SIDE THE SERVICE DEPARTMENT & I CALLED THE MANAGER & HE SAID LEAVE FOR NEXT DAY, HE CALLED ME DAY AFTER SAYING IT WAS MY IPHONE CHARGER... I ASKED HIM HOW THE TECH WAS ABLE TO BRING IT OUTSIDE TO THE FRONT DOOR WITHOUT NO ISSUES? HE REFUSED TO ANSWER. I WORK AT A HOSPITAL & I DAILY MY CAR TO WORK, ITS NOT SAFE FOR ME OR TO ANYONE ON THE ROAD TO DRIVE IT AT ALL. *TR
Additional Notes:
THESE ISSUES BEEN HAPPENING SINCE THE SECOND MONTH I OWNED MY 2019 MAZDA 3 HATCHBACK. 1- SUSPENSIONS, THEY'RE VERY ROUGH & HARSH., THEY BOUNCE SO MUCH FOR NO REASON, I DAMAGED ONE TIRE ALREADY WHILE I WAS DRIVING ON I476 NORMAL HIGHWAY WHERE I STEPPED ON NORMAL POTHOLE ENDED UP DAMAGING MY TIRE, SUSPENSIONS ARE REALLY DANGERS ON ALL ROADS. 2- "ADAPTIVE CRUISE CONTROL" THIS FEATURE MANY TIMES ALMOST CAUSED AN ACCIDENT, REAR END SPECIALLY ON HIGHWAYS. FOR SOME REASON IT DOESN'T DETECT THE CAR IN FRONT OF ME WHEN I HAVE AUTO CRUISE ENABLED, NO RAIN CLEAR WEATHER, THIS BEEN REPORTED MORE THAN 5 TIMES TO THE DEALERSHIP & ITS HARD FOR THEM TO TELL WHAT HAPPEN. THEY EVEN HAD SPECIALIST CAME FROM CA TO CHECK UP THE CAR HOWEVER IT WAS DECLARED THE CAR HAS NO ISSUES, YET I STILL HAVE ISSUES EVERY DAY, S 3- EMERGENCY BREAKING, SOMETIMES IT ENABLES FOR NO REASON & THE CARS BEHIND ME ALMOST REAR ENDED ME, THEY THINK I DID BREAK CHECK BUT I DON'T THE BRAKES! 4- PERUZZI MAZDA, WHERE I PURCHASED MY CAR, SAID THEY WILL NEVER WORK ON MY CAR AGAIN BECAUSE "IT WASTED ENOUGH OF THEIR TIME". I HAVE VIDEO OF ME PICKING UP THE CAR FROM PERUZZI MAZDA, DEALERSHIP & IT WON'T START UP OUT SIDE THE SERVICE DEPARTMENT & I CALLED THE MANAGER & HE SAID LEAVE FOR NEXT DAY, HE CALLED ME DAY AFTER SAYING IT WAS MY IPHONE CHARGER... I ASKED HIM HOW THE TECH WAS ABLE TO BRING IT OUTSIDE TO THE FRONT DOOR WITHOUT NO ISSUES? HE REFUSED TO ANSWER. I WORK AT A HOSPITAL & I DAILY MY CAR TO WORK, ITS NOT SAFE FOR ME OR TO ANYONE ON THE ROAD TO DRIVE IT AT ALL. *TR
Mfg Campaign: 11325706
Recall Date: May 24, 2020
Mazda Motor Corp.
Defect Description:
ENGINE
Potential Consequences:
THESE ISSUES BEEN HAPPENING SINCE THE SECOND MONTH I OWNED MY 2019 MAZDA 3 HATCHBACK. 1- SUSPENSIONS, THEY'RE VERY ROUGH & HARSH., THEY BOUNCE SO MUCH FOR NO REASON, I DAMAGED ONE TIRE ALREADY WHILE I WAS DRIVING ON I476 NORMAL HIGHWAY WHERE I STEPPED ON NORMAL POTHOLE ENDED UP DAMAGING MY TIRE, SUSPENSIONS ARE REALLY DANGERS ON ALL ROADS. 2- "ADAPTIVE CRUISE CONTROL" THIS FEATURE MANY TIMES ALMOST CAUSED AN ACCIDENT, REAR END SPECIALLY ON HIGHWAYS. FOR SOME REASON IT DOESN'T DETECT THE CAR IN FRONT OF ME WHEN I HAVE AUTO CRUISE ENABLED, NO RAIN CLEAR WEATHER, THIS BEEN REPORTED MORE THAN 5 TIMES TO THE DEALERSHIP & ITS HARD FOR THEM TO TELL WHAT HAPPEN. THEY EVEN HAD SPECIALIST CAME FROM CA TO CHECK UP THE CAR HOWEVER IT WAS DECLARED THE CAR HAS NO ISSUES, YET I STILL HAVE ISSUES EVERY DAY, S 3- EMERGENCY BREAKING, SOMETIMES IT ENABLES FOR NO REASON & THE CARS BEHIND ME ALMOST REAR ENDED ME, THEY THINK I DID BREAK CHECK BUT I DON'T THE BRAKES! 4- PERUZZI MAZDA, WHERE I PURCHASED MY CAR, SAID THEY WILL NEVER WORK ON MY CAR AGAIN BECAUSE "IT WASTED ENOUGH OF THEIR TIME". I HAVE VIDEO OF ME PICKING UP THE CAR FROM PERUZZI MAZDA, DEALERSHIP & IT WON'T START UP OUT SIDE THE SERVICE DEPARTMENT & I CALLED THE MANAGER & HE SAID LEAVE FOR NEXT DAY, HE CALLED ME DAY AFTER SAYING IT WAS MY IPHONE CHARGER... I ASKED HIM HOW THE TECH WAS ABLE TO BRING IT OUTSIDE TO THE FRONT DOOR WITHOUT NO ISSUES? HE REFUSED TO ANSWER. I WORK AT A HOSPITAL & I DAILY MY CAR TO WORK, ITS NOT SAFE FOR ME OR TO ANYONE ON THE ROAD TO DRIVE IT AT ALL. *TR
Corrective Action:
THESE ISSUES BEEN HAPPENING SINCE THE SECOND MONTH I OWNED MY 2019 MAZDA 3 HATCHBACK. 1- SUSPENSIONS, THEY'RE VERY ROUGH & HARSH., THEY BOUNCE SO MUCH FOR NO REASON, I DAMAGED ONE TIRE ALREADY WHILE I WAS DRIVING ON I476 NORMAL HIGHWAY WHERE I STEPPED ON NORMAL POTHOLE ENDED UP DAMAGING MY TIRE, SUSPENSIONS ARE REALLY DANGERS ON ALL ROADS. 2- "ADAPTIVE CRUISE CONTROL" THIS FEATURE MANY TIMES ALMOST CAUSED AN ACCIDENT, REAR END SPECIALLY ON HIGHWAYS. FOR SOME REASON IT DOESN'T DETECT THE CAR IN FRONT OF ME WHEN I HAVE AUTO CRUISE ENABLED, NO RAIN CLEAR WEATHER, THIS BEEN REPORTED MORE THAN 5 TIMES TO THE DEALERSHIP & ITS HARD FOR THEM TO TELL WHAT HAPPEN. THEY EVEN HAD SPECIALIST CAME FROM CA TO CHECK UP THE CAR HOWEVER IT WAS DECLARED THE CAR HAS NO ISSUES, YET I STILL HAVE ISSUES EVERY DAY, S 3- EMERGENCY BREAKING, SOMETIMES IT ENABLES FOR NO REASON & THE CARS BEHIND ME ALMOST REAR ENDED ME, THEY THINK I DID BREAK CHECK BUT I DON'T THE BRAKES! 4- PERUZZI MAZDA, WHERE I PURCHASED MY CAR, SAID THEY WILL NEVER WORK ON MY CAR AGAIN BECAUSE "IT WASTED ENOUGH OF THEIR TIME". I HAVE VIDEO OF ME PICKING UP THE CAR FROM PERUZZI MAZDA, DEALERSHIP & IT WON'T START UP OUT SIDE THE SERVICE DEPARTMENT & I CALLED THE MANAGER & HE SAID LEAVE FOR NEXT DAY, HE CALLED ME DAY AFTER SAYING IT WAS MY IPHONE CHARGER... I ASKED HIM HOW THE TECH WAS ABLE TO BRING IT OUTSIDE TO THE FRONT DOOR WITHOUT NO ISSUES? HE REFUSED TO ANSWER. I WORK AT A HOSPITAL & I DAILY MY CAR TO WORK, ITS NOT SAFE FOR ME OR TO ANYONE ON THE ROAD TO DRIVE IT AT ALL. *TR
Additional Notes:
THESE ISSUES BEEN HAPPENING SINCE THE SECOND MONTH I OWNED MY 2019 MAZDA 3 HATCHBACK. 1- SUSPENSIONS, THEY'RE VERY ROUGH & HARSH., THEY BOUNCE SO MUCH FOR NO REASON, I DAMAGED ONE TIRE ALREADY WHILE I WAS DRIVING ON I476 NORMAL HIGHWAY WHERE I STEPPED ON NORMAL POTHOLE ENDED UP DAMAGING MY TIRE, SUSPENSIONS ARE REALLY DANGERS ON ALL ROADS. 2- "ADAPTIVE CRUISE CONTROL" THIS FEATURE MANY TIMES ALMOST CAUSED AN ACCIDENT, REAR END SPECIALLY ON HIGHWAYS. FOR SOME REASON IT DOESN'T DETECT THE CAR IN FRONT OF ME WHEN I HAVE AUTO CRUISE ENABLED, NO RAIN CLEAR WEATHER, THIS BEEN REPORTED MORE THAN 5 TIMES TO THE DEALERSHIP & ITS HARD FOR THEM TO TELL WHAT HAPPEN. THEY EVEN HAD SPECIALIST CAME FROM CA TO CHECK UP THE CAR HOWEVER IT WAS DECLARED THE CAR HAS NO ISSUES, YET I STILL HAVE ISSUES EVERY DAY, S 3- EMERGENCY BREAKING, SOMETIMES IT ENABLES FOR NO REASON & THE CARS BEHIND ME ALMOST REAR ENDED ME, THEY THINK I DID BREAK CHECK BUT I DON'T THE BRAKES! 4- PERUZZI MAZDA, WHERE I PURCHASED MY CAR, SAID THEY WILL NEVER WORK ON MY CAR AGAIN BECAUSE "IT WASTED ENOUGH OF THEIR TIME". I HAVE VIDEO OF ME PICKING UP THE CAR FROM PERUZZI MAZDA, DEALERSHIP & IT WON'T START UP OUT SIDE THE SERVICE DEPARTMENT & I CALLED THE MANAGER & HE SAID LEAVE FOR NEXT DAY, HE CALLED ME DAY AFTER SAYING IT WAS MY IPHONE CHARGER... I ASKED HIM HOW THE TECH WAS ABLE TO BRING IT OUTSIDE TO THE FRONT DOOR WITHOUT NO ISSUES? HE REFUSED TO ANSWER. I WORK AT A HOSPITAL & I DAILY MY CAR TO WORK, ITS NOT SAFE FOR ME OR TO ANYONE ON THE ROAD TO DRIVE IT AT ALL. *TR
Mfg Campaign: 11325706
Recall Date: May 24, 2020
Mazda Motor Corp.
Defect Description:
EXTERIOR LIGHTING
Potential Consequences:
AUTOMATIC LIGHT MALFUNCTIONS WHEN THE CAR IS PARKED OUTSIDE UNDER THE BROAD DAY LIGHT. WHEN AUTOMATIC LIGHT MALFUNCTIONS, THE HEAD LIGHT TURNS ON AUTOMATICALLY AND DASH METER LIGHTING DIMS AUTOMATICALLY. WHEN THE DASH METER DIMS, I CAN NOT SEE THE SPEED OR ANYTHING WITHIN THE METER. HAVE TALKED TO MAZDA AND STATED THAT I NEED TO TURN ON AN A/C TO COOL THE SYSTEM DOWN. IT IS VERY DANGEROUS THAT I CAN NOT SEE THE SPEED METER. IT HAS HAPPENED FEW TIMES. *TR
Corrective Action:
AUTOMATIC LIGHT MALFUNCTIONS WHEN THE CAR IS PARKED OUTSIDE UNDER THE BROAD DAY LIGHT. WHEN AUTOMATIC LIGHT MALFUNCTIONS, THE HEAD LIGHT TURNS ON AUTOMATICALLY AND DASH METER LIGHTING DIMS AUTOMATICALLY. WHEN THE DASH METER DIMS, I CAN NOT SEE THE SPEED OR ANYTHING WITHIN THE METER. HAVE TALKED TO MAZDA AND STATED THAT I NEED TO TURN ON AN A/C TO COOL THE SYSTEM DOWN. IT IS VERY DANGEROUS THAT I CAN NOT SEE THE SPEED METER. IT HAS HAPPENED FEW TIMES. *TR
Additional Notes:
AUTOMATIC LIGHT MALFUNCTIONS WHEN THE CAR IS PARKED OUTSIDE UNDER THE BROAD DAY LIGHT. WHEN AUTOMATIC LIGHT MALFUNCTIONS, THE HEAD LIGHT TURNS ON AUTOMATICALLY AND DASH METER LIGHTING DIMS AUTOMATICALLY. WHEN THE DASH METER DIMS, I CAN NOT SEE THE SPEED OR ANYTHING WITHIN THE METER. HAVE TALKED TO MAZDA AND STATED THAT I NEED TO TURN ON AN A/C TO COOL THE SYSTEM DOWN. IT IS VERY DANGEROUS THAT I CAN NOT SEE THE SPEED METER. IT HAS HAPPENED FEW TIMES. *TR
Mfg Campaign: 11323384
Recall Date: May 5, 2020
Mazda Motor Corp.
Defect Description:
STRUCTURE:BODY
Potential Consequences:
DOOR GAP BETWEEN THE DRIVER'S SIDE DOOR AND THE DRIVER SIDE REAR DOOR IS TOO SMALL. WHEN TEMPERATURES EXCEED 75 DEGREES F AND THE CAR IS PARKED IN DIRECT SUNLIGHT, THE DOOR EXPANDS AND IT WILL RUB ONTO THE REAR DOOR B PILLAR WEATHERSTRIPPING. DOOR BECOMES HARD TO OPEN FROM THE INSIDE WHEN THIS HAPPENS. THE B PILLAR REAR DOOR TRIM IS PRESSED UP SO HARD AGAINST THE DRIVER DOOR THAT THE WEATHER SEAL NEAR THE TOP WILL START TO PREMATURELY WEAR OUT. ON CERTAIN OCCASIONS, THE DRIVER DOOR EXPAND SO MUCH THAT THE REAR DOOR B PILLAR TRIM WILL ALMOST COME OFF. DEALER REFUSES TO ACKNOWLEDGE THAT THIS IS A PROBLEM. ATTACHED ARE OTHER MAZDA 3 OWNERS WITH HOW WORSE THE PROBLEM CAN GET.
Corrective Action:
DOOR GAP BETWEEN THE DRIVER'S SIDE DOOR AND THE DRIVER SIDE REAR DOOR IS TOO SMALL. WHEN TEMPERATURES EXCEED 75 DEGREES F AND THE CAR IS PARKED IN DIRECT SUNLIGHT, THE DOOR EXPANDS AND IT WILL RUB ONTO THE REAR DOOR B PILLAR WEATHERSTRIPPING. DOOR BECOMES HARD TO OPEN FROM THE INSIDE WHEN THIS HAPPENS. THE B PILLAR REAR DOOR TRIM IS PRESSED UP SO HARD AGAINST THE DRIVER DOOR THAT THE WEATHER SEAL NEAR THE TOP WILL START TO PREMATURELY WEAR OUT. ON CERTAIN OCCASIONS, THE DRIVER DOOR EXPAND SO MUCH THAT THE REAR DOOR B PILLAR TRIM WILL ALMOST COME OFF. DEALER REFUSES TO ACKNOWLEDGE THAT THIS IS A PROBLEM. ATTACHED ARE OTHER MAZDA 3 OWNERS WITH HOW WORSE THE PROBLEM CAN GET.
Additional Notes:
DOOR GAP BETWEEN THE DRIVER'S SIDE DOOR AND THE DRIVER SIDE REAR DOOR IS TOO SMALL. WHEN TEMPERATURES EXCEED 75 DEGREES F AND THE CAR IS PARKED IN DIRECT SUNLIGHT, THE DOOR EXPANDS AND IT WILL RUB ONTO THE REAR DOOR B PILLAR WEATHERSTRIPPING. DOOR BECOMES HARD TO OPEN FROM THE INSIDE WHEN THIS HAPPENS. THE B PILLAR REAR DOOR TRIM IS PRESSED UP SO HARD AGAINST THE DRIVER DOOR THAT THE WEATHER SEAL NEAR THE TOP WILL START TO PREMATURELY WEAR OUT. ON CERTAIN OCCASIONS, THE DRIVER DOOR EXPAND SO MUCH THAT THE REAR DOOR B PILLAR TRIM WILL ALMOST COME OFF. DEALER REFUSES TO ACKNOWLEDGE THAT THIS IS A PROBLEM. ATTACHED ARE OTHER MAZDA 3 OWNERS WITH HOW WORSE THE PROBLEM CAN GET.
Mfg Campaign: 11323266
Recall Date: May 4, 2020
Mazda Motor Corp.
Defect Description:
STRUCTURE:BODY
Potential Consequences:
I HAVE TAKEN MY CAR TO MULTIPLE MAZDA DEALERS OVER THE LAST SEVERAL MONTHS WITH COMPLAINTS OF SOMETHING VERY WRONG WITH IT STRUCTURALLY, SPECIFICALLY IN THE SUSPENSION, DRIVELINE, ETC. EVERY TIME I PLEAD WITH THEM THAT I AM SCARED TO DEATH TO DRIVE THIS CAR BECAUSE I TRULY FEEL THAT I MIGHT DIE IN IT DUE TO ITS DEFECTS, BUT EVERY TIME I AM FORCED BACK INTO IT BECAUSE THEY SAY THEY CANNOT DUPLICATE MY CONCERN AND THAT THE CAR HAS NOTHING WRONG. I'VE CAUGHT FREEMAN MAZDA OF IRVING FALSIFYING THEIR INTERNAL WORK ORDERS AND GIVING ME ONES SHOWING THAT THEY CAN'T FIND ANYTHING WRONG. MY BATTERY DIED ABOUT A MONTH AGO, THEY GAVE ME A TEST STRIP THAT STATED MY BATTERY NEEDED A CHARGE, BUT I GOT A GLIMPSE OF THEIR COPY WHICH STATED THE BATTERY HAD A BAD CELL AND NEEDED TO BE REPLACED. I HAVE VIDEO EVIDENCE OF THE DEFECTS THAT EXIST WITH MY VEHICLE. ON THE SMOOTHEST ROADS IN DFW AT LOW SPEEDS MY CAR IS ROCKING BACK AND FORTH, BOUNCING UP AND DOWN, AND IT TRULY FEELS LIKE MY AXLES ARE NOT ROTATING IN SYNC THAT RESULTS IN SEVERE VIBRATIONS, SHUDDERING, AND THE FEELING THAT MY AXLES WILL BREAK OR THAT A WHEEL WILL COME OFF AT THE VERY LEAST. I'VE HAD SO MANY PANIC ATTACKS, SUFFERED AN AMOUNT OF MENTAL ANGUISH I CAN'T BEGIN TO QUANTIFY, LOST WAGES, ALMOST LOST MY JOB, QUESTIONED MY OWN SANITY FROM BEING TOLD ALMOST TWO DOZEN TIMES THAT THEY CAN'T FIND ANYTHING WRONG. I NEED HELP, I REALLY AM BEGGING. THEY ARE REFUSING TO ACKNOWLEDGE THE DEFECTS MY CAR HAS AND WRITING MY SAFETY OFF LIKE MY LIFE DOES NOT MATTER. I DON'T WANT TO HAVE TO GET SERIOUSLY INJURED, HURT SOMEONE ELSE, OR DIE IN THIS CAR BECAUSE I FEEL AN ACCIDENT IS IMPENDING. I'VE BEEN SO SCARED FOR MY LIFE IN THIS CAR THAT I'VE SPENT OVER $2K ON RENTAL CARS BECAUSE I DIDN'T WANT TO DIE AND MAZDA HAS JUST LEFT ME HANGING WITH NO REGARD FOR MY SAFETY. *TR
Corrective Action:
I HAVE TAKEN MY CAR TO MULTIPLE MAZDA DEALERS OVER THE LAST SEVERAL MONTHS WITH COMPLAINTS OF SOMETHING VERY WRONG WITH IT STRUCTURALLY, SPECIFICALLY IN THE SUSPENSION, DRIVELINE, ETC. EVERY TIME I PLEAD WITH THEM THAT I AM SCARED TO DEATH TO DRIVE THIS CAR BECAUSE I TRULY FEEL THAT I MIGHT DIE IN IT DUE TO ITS DEFECTS, BUT EVERY TIME I AM FORCED BACK INTO IT BECAUSE THEY SAY THEY CANNOT DUPLICATE MY CONCERN AND THAT THE CAR HAS NOTHING WRONG. I'VE CAUGHT FREEMAN MAZDA OF IRVING FALSIFYING THEIR INTERNAL WORK ORDERS AND GIVING ME ONES SHOWING THAT THEY CAN'T FIND ANYTHING WRONG. MY BATTERY DIED ABOUT A MONTH AGO, THEY GAVE ME A TEST STRIP THAT STATED MY BATTERY NEEDED A CHARGE, BUT I GOT A GLIMPSE OF THEIR COPY WHICH STATED THE BATTERY HAD A BAD CELL AND NEEDED TO BE REPLACED. I HAVE VIDEO EVIDENCE OF THE DEFECTS THAT EXIST WITH MY VEHICLE. ON THE SMOOTHEST ROADS IN DFW AT LOW SPEEDS MY CAR IS ROCKING BACK AND FORTH, BOUNCING UP AND DOWN, AND IT TRULY FEELS LIKE MY AXLES ARE NOT ROTATING IN SYNC THAT RESULTS IN SEVERE VIBRATIONS, SHUDDERING, AND THE FEELING THAT MY AXLES WILL BREAK OR THAT A WHEEL WILL COME OFF AT THE VERY LEAST. I'VE HAD SO MANY PANIC ATTACKS, SUFFERED AN AMOUNT OF MENTAL ANGUISH I CAN'T BEGIN TO QUANTIFY, LOST WAGES, ALMOST LOST MY JOB, QUESTIONED MY OWN SANITY FROM BEING TOLD ALMOST TWO DOZEN TIMES THAT THEY CAN'T FIND ANYTHING WRONG. I NEED HELP, I REALLY AM BEGGING. THEY ARE REFUSING TO ACKNOWLEDGE THE DEFECTS MY CAR HAS AND WRITING MY SAFETY OFF LIKE MY LIFE DOES NOT MATTER. I DON'T WANT TO HAVE TO GET SERIOUSLY INJURED, HURT SOMEONE ELSE, OR DIE IN THIS CAR BECAUSE I FEEL AN ACCIDENT IS IMPENDING. I'VE BEEN SO SCARED FOR MY LIFE IN THIS CAR THAT I'VE SPENT OVER $2K ON RENTAL CARS BECAUSE I DIDN'T WANT TO DIE AND MAZDA HAS JUST LEFT ME HANGING WITH NO REGARD FOR MY SAFETY. *TR
Additional Notes:
I HAVE TAKEN MY CAR TO MULTIPLE MAZDA DEALERS OVER THE LAST SEVERAL MONTHS WITH COMPLAINTS OF SOMETHING VERY WRONG WITH IT STRUCTURALLY, SPECIFICALLY IN THE SUSPENSION, DRIVELINE, ETC. EVERY TIME I PLEAD WITH THEM THAT I AM SCARED TO DEATH TO DRIVE THIS CAR BECAUSE I TRULY FEEL THAT I MIGHT DIE IN IT DUE TO ITS DEFECTS, BUT EVERY TIME I AM FORCED BACK INTO IT BECAUSE THEY SAY THEY CANNOT DUPLICATE MY CONCERN AND THAT THE CAR HAS NOTHING WRONG. I'VE CAUGHT FREEMAN MAZDA OF IRVING FALSIFYING THEIR INTERNAL WORK ORDERS AND GIVING ME ONES SHOWING THAT THEY CAN'T FIND ANYTHING WRONG. MY BATTERY DIED ABOUT A MONTH AGO, THEY GAVE ME A TEST STRIP THAT STATED MY BATTERY NEEDED A CHARGE, BUT I GOT A GLIMPSE OF THEIR COPY WHICH STATED THE BATTERY HAD A BAD CELL AND NEEDED TO BE REPLACED. I HAVE VIDEO EVIDENCE OF THE DEFECTS THAT EXIST WITH MY VEHICLE. ON THE SMOOTHEST ROADS IN DFW AT LOW SPEEDS MY CAR IS ROCKING BACK AND FORTH, BOUNCING UP AND DOWN, AND IT TRULY FEELS LIKE MY AXLES ARE NOT ROTATING IN SYNC THAT RESULTS IN SEVERE VIBRATIONS, SHUDDERING, AND THE FEELING THAT MY AXLES WILL BREAK OR THAT A WHEEL WILL COME OFF AT THE VERY LEAST. I'VE HAD SO MANY PANIC ATTACKS, SUFFERED AN AMOUNT OF MENTAL ANGUISH I CAN'T BEGIN TO QUANTIFY, LOST WAGES, ALMOST LOST MY JOB, QUESTIONED MY OWN SANITY FROM BEING TOLD ALMOST TWO DOZEN TIMES THAT THEY CAN'T FIND ANYTHING WRONG. I NEED HELP, I REALLY AM BEGGING. THEY ARE REFUSING TO ACKNOWLEDGE THE DEFECTS MY CAR HAS AND WRITING MY SAFETY OFF LIKE MY LIFE DOES NOT MATTER. I DON'T WANT TO HAVE TO GET SERIOUSLY INJURED, HURT SOMEONE ELSE, OR DIE IN THIS CAR BECAUSE I FEEL AN ACCIDENT IS IMPENDING. I'VE BEEN SO SCARED FOR MY LIFE IN THIS CAR THAT I'VE SPENT OVER $2K ON RENTAL CARS BECAUSE I DIDN'T WANT TO DIE AND MAZDA HAS JUST LEFT ME HANGING WITH NO REGARD FOR MY SAFETY. *TR
Mfg Campaign: 11321363
Recall Date: Apr 17, 2020
Mazda Motor Corp.
Defect Description:
POWER TRAIN
Potential Consequences:
I HAVE TAKEN MY CAR TO MULTIPLE MAZDA DEALERS OVER THE LAST SEVERAL MONTHS WITH COMPLAINTS OF SOMETHING VERY WRONG WITH IT STRUCTURALLY, SPECIFICALLY IN THE SUSPENSION, DRIVELINE, ETC. EVERY TIME I PLEAD WITH THEM THAT I AM SCARED TO DEATH TO DRIVE THIS CAR BECAUSE I TRULY FEEL THAT I MIGHT DIE IN IT DUE TO ITS DEFECTS, BUT EVERY TIME I AM FORCED BACK INTO IT BECAUSE THEY SAY THEY CANNOT DUPLICATE MY CONCERN AND THAT THE CAR HAS NOTHING WRONG. I'VE CAUGHT FREEMAN MAZDA OF IRVING FALSIFYING THEIR INTERNAL WORK ORDERS AND GIVING ME ONES SHOWING THAT THEY CAN'T FIND ANYTHING WRONG. MY BATTERY DIED ABOUT A MONTH AGO, THEY GAVE ME A TEST STRIP THAT STATED MY BATTERY NEEDED A CHARGE, BUT I GOT A GLIMPSE OF THEIR COPY WHICH STATED THE BATTERY HAD A BAD CELL AND NEEDED TO BE REPLACED. I HAVE VIDEO EVIDENCE OF THE DEFECTS THAT EXIST WITH MY VEHICLE. ON THE SMOOTHEST ROADS IN DFW AT LOW SPEEDS MY CAR IS ROCKING BACK AND FORTH, BOUNCING UP AND DOWN, AND IT TRULY FEELS LIKE MY AXLES ARE NOT ROTATING IN SYNC THAT RESULTS IN SEVERE VIBRATIONS, SHUDDERING, AND THE FEELING THAT MY AXLES WILL BREAK OR THAT A WHEEL WILL COME OFF AT THE VERY LEAST. I'VE HAD SO MANY PANIC ATTACKS, SUFFERED AN AMOUNT OF MENTAL ANGUISH I CAN'T BEGIN TO QUANTIFY, LOST WAGES, ALMOST LOST MY JOB, QUESTIONED MY OWN SANITY FROM BEING TOLD ALMOST TWO DOZEN TIMES THAT THEY CAN'T FIND ANYTHING WRONG. I NEED HELP, I REALLY AM BEGGING. THEY ARE REFUSING TO ACKNOWLEDGE THE DEFECTS MY CAR HAS AND WRITING MY SAFETY OFF LIKE MY LIFE DOES NOT MATTER. I DON'T WANT TO HAVE TO GET SERIOUSLY INJURED, HURT SOMEONE ELSE, OR DIE IN THIS CAR BECAUSE I FEEL AN ACCIDENT IS IMPENDING. I'VE BEEN SO SCARED FOR MY LIFE IN THIS CAR THAT I'VE SPENT OVER $2K ON RENTAL CARS BECAUSE I DIDN'T WANT TO DIE AND MAZDA HAS JUST LEFT ME HANGING WITH NO REGARD FOR MY SAFETY. *TR
Corrective Action:
I HAVE TAKEN MY CAR TO MULTIPLE MAZDA DEALERS OVER THE LAST SEVERAL MONTHS WITH COMPLAINTS OF SOMETHING VERY WRONG WITH IT STRUCTURALLY, SPECIFICALLY IN THE SUSPENSION, DRIVELINE, ETC. EVERY TIME I PLEAD WITH THEM THAT I AM SCARED TO DEATH TO DRIVE THIS CAR BECAUSE I TRULY FEEL THAT I MIGHT DIE IN IT DUE TO ITS DEFECTS, BUT EVERY TIME I AM FORCED BACK INTO IT BECAUSE THEY SAY THEY CANNOT DUPLICATE MY CONCERN AND THAT THE CAR HAS NOTHING WRONG. I'VE CAUGHT FREEMAN MAZDA OF IRVING FALSIFYING THEIR INTERNAL WORK ORDERS AND GIVING ME ONES SHOWING THAT THEY CAN'T FIND ANYTHING WRONG. MY BATTERY DIED ABOUT A MONTH AGO, THEY GAVE ME A TEST STRIP THAT STATED MY BATTERY NEEDED A CHARGE, BUT I GOT A GLIMPSE OF THEIR COPY WHICH STATED THE BATTERY HAD A BAD CELL AND NEEDED TO BE REPLACED. I HAVE VIDEO EVIDENCE OF THE DEFECTS THAT EXIST WITH MY VEHICLE. ON THE SMOOTHEST ROADS IN DFW AT LOW SPEEDS MY CAR IS ROCKING BACK AND FORTH, BOUNCING UP AND DOWN, AND IT TRULY FEELS LIKE MY AXLES ARE NOT ROTATING IN SYNC THAT RESULTS IN SEVERE VIBRATIONS, SHUDDERING, AND THE FEELING THAT MY AXLES WILL BREAK OR THAT A WHEEL WILL COME OFF AT THE VERY LEAST. I'VE HAD SO MANY PANIC ATTACKS, SUFFERED AN AMOUNT OF MENTAL ANGUISH I CAN'T BEGIN TO QUANTIFY, LOST WAGES, ALMOST LOST MY JOB, QUESTIONED MY OWN SANITY FROM BEING TOLD ALMOST TWO DOZEN TIMES THAT THEY CAN'T FIND ANYTHING WRONG. I NEED HELP, I REALLY AM BEGGING. THEY ARE REFUSING TO ACKNOWLEDGE THE DEFECTS MY CAR HAS AND WRITING MY SAFETY OFF LIKE MY LIFE DOES NOT MATTER. I DON'T WANT TO HAVE TO GET SERIOUSLY INJURED, HURT SOMEONE ELSE, OR DIE IN THIS CAR BECAUSE I FEEL AN ACCIDENT IS IMPENDING. I'VE BEEN SO SCARED FOR MY LIFE IN THIS CAR THAT I'VE SPENT OVER $2K ON RENTAL CARS BECAUSE I DIDN'T WANT TO DIE AND MAZDA HAS JUST LEFT ME HANGING WITH NO REGARD FOR MY SAFETY. *TR
Additional Notes:
I HAVE TAKEN MY CAR TO MULTIPLE MAZDA DEALERS OVER THE LAST SEVERAL MONTHS WITH COMPLAINTS OF SOMETHING VERY WRONG WITH IT STRUCTURALLY, SPECIFICALLY IN THE SUSPENSION, DRIVELINE, ETC. EVERY TIME I PLEAD WITH THEM THAT I AM SCARED TO DEATH TO DRIVE THIS CAR BECAUSE I TRULY FEEL THAT I MIGHT DIE IN IT DUE TO ITS DEFECTS, BUT EVERY TIME I AM FORCED BACK INTO IT BECAUSE THEY SAY THEY CANNOT DUPLICATE MY CONCERN AND THAT THE CAR HAS NOTHING WRONG. I'VE CAUGHT FREEMAN MAZDA OF IRVING FALSIFYING THEIR INTERNAL WORK ORDERS AND GIVING ME ONES SHOWING THAT THEY CAN'T FIND ANYTHING WRONG. MY BATTERY DIED ABOUT A MONTH AGO, THEY GAVE ME A TEST STRIP THAT STATED MY BATTERY NEEDED A CHARGE, BUT I GOT A GLIMPSE OF THEIR COPY WHICH STATED THE BATTERY HAD A BAD CELL AND NEEDED TO BE REPLACED. I HAVE VIDEO EVIDENCE OF THE DEFECTS THAT EXIST WITH MY VEHICLE. ON THE SMOOTHEST ROADS IN DFW AT LOW SPEEDS MY CAR IS ROCKING BACK AND FORTH, BOUNCING UP AND DOWN, AND IT TRULY FEELS LIKE MY AXLES ARE NOT ROTATING IN SYNC THAT RESULTS IN SEVERE VIBRATIONS, SHUDDERING, AND THE FEELING THAT MY AXLES WILL BREAK OR THAT A WHEEL WILL COME OFF AT THE VERY LEAST. I'VE HAD SO MANY PANIC ATTACKS, SUFFERED AN AMOUNT OF MENTAL ANGUISH I CAN'T BEGIN TO QUANTIFY, LOST WAGES, ALMOST LOST MY JOB, QUESTIONED MY OWN SANITY FROM BEING TOLD ALMOST TWO DOZEN TIMES THAT THEY CAN'T FIND ANYTHING WRONG. I NEED HELP, I REALLY AM BEGGING. THEY ARE REFUSING TO ACKNOWLEDGE THE DEFECTS MY CAR HAS AND WRITING MY SAFETY OFF LIKE MY LIFE DOES NOT MATTER. I DON'T WANT TO HAVE TO GET SERIOUSLY INJURED, HURT SOMEONE ELSE, OR DIE IN THIS CAR BECAUSE I FEEL AN ACCIDENT IS IMPENDING. I'VE BEEN SO SCARED FOR MY LIFE IN THIS CAR THAT I'VE SPENT OVER $2K ON RENTAL CARS BECAUSE I DIDN'T WANT TO DIE AND MAZDA HAS JUST LEFT ME HANGING WITH NO REGARD FOR MY SAFETY. *TR
Mfg Campaign: 11321363
Recall Date: Apr 17, 2020
Mazda Motor Corp.
Defect Description:
SUSPENSION
Potential Consequences:
I HAVE TAKEN MY CAR TO MULTIPLE MAZDA DEALERS OVER THE LAST SEVERAL MONTHS WITH COMPLAINTS OF SOMETHING VERY WRONG WITH IT STRUCTURALLY, SPECIFICALLY IN THE SUSPENSION, DRIVELINE, ETC. EVERY TIME I PLEAD WITH THEM THAT I AM SCARED TO DEATH TO DRIVE THIS CAR BECAUSE I TRULY FEEL THAT I MIGHT DIE IN IT DUE TO ITS DEFECTS, BUT EVERY TIME I AM FORCED BACK INTO IT BECAUSE THEY SAY THEY CANNOT DUPLICATE MY CONCERN AND THAT THE CAR HAS NOTHING WRONG. I'VE CAUGHT FREEMAN MAZDA OF IRVING FALSIFYING THEIR INTERNAL WORK ORDERS AND GIVING ME ONES SHOWING THAT THEY CAN'T FIND ANYTHING WRONG. MY BATTERY DIED ABOUT A MONTH AGO, THEY GAVE ME A TEST STRIP THAT STATED MY BATTERY NEEDED A CHARGE, BUT I GOT A GLIMPSE OF THEIR COPY WHICH STATED THE BATTERY HAD A BAD CELL AND NEEDED TO BE REPLACED. I HAVE VIDEO EVIDENCE OF THE DEFECTS THAT EXIST WITH MY VEHICLE. ON THE SMOOTHEST ROADS IN DFW AT LOW SPEEDS MY CAR IS ROCKING BACK AND FORTH, BOUNCING UP AND DOWN, AND IT TRULY FEELS LIKE MY AXLES ARE NOT ROTATING IN SYNC THAT RESULTS IN SEVERE VIBRATIONS, SHUDDERING, AND THE FEELING THAT MY AXLES WILL BREAK OR THAT A WHEEL WILL COME OFF AT THE VERY LEAST. I'VE HAD SO MANY PANIC ATTACKS, SUFFERED AN AMOUNT OF MENTAL ANGUISH I CAN'T BEGIN TO QUANTIFY, LOST WAGES, ALMOST LOST MY JOB, QUESTIONED MY OWN SANITY FROM BEING TOLD ALMOST TWO DOZEN TIMES THAT THEY CAN'T FIND ANYTHING WRONG. I NEED HELP, I REALLY AM BEGGING. THEY ARE REFUSING TO ACKNOWLEDGE THE DEFECTS MY CAR HAS AND WRITING MY SAFETY OFF LIKE MY LIFE DOES NOT MATTER. I DON'T WANT TO HAVE TO GET SERIOUSLY INJURED, HURT SOMEONE ELSE, OR DIE IN THIS CAR BECAUSE I FEEL AN ACCIDENT IS IMPENDING. I'VE BEEN SO SCARED FOR MY LIFE IN THIS CAR THAT I'VE SPENT OVER $2K ON RENTAL CARS BECAUSE I DIDN'T WANT TO DIE AND MAZDA HAS JUST LEFT ME HANGING WITH NO REGARD FOR MY SAFETY. *TR
Corrective Action:
I HAVE TAKEN MY CAR TO MULTIPLE MAZDA DEALERS OVER THE LAST SEVERAL MONTHS WITH COMPLAINTS OF SOMETHING VERY WRONG WITH IT STRUCTURALLY, SPECIFICALLY IN THE SUSPENSION, DRIVELINE, ETC. EVERY TIME I PLEAD WITH THEM THAT I AM SCARED TO DEATH TO DRIVE THIS CAR BECAUSE I TRULY FEEL THAT I MIGHT DIE IN IT DUE TO ITS DEFECTS, BUT EVERY TIME I AM FORCED BACK INTO IT BECAUSE THEY SAY THEY CANNOT DUPLICATE MY CONCERN AND THAT THE CAR HAS NOTHING WRONG. I'VE CAUGHT FREEMAN MAZDA OF IRVING FALSIFYING THEIR INTERNAL WORK ORDERS AND GIVING ME ONES SHOWING THAT THEY CAN'T FIND ANYTHING WRONG. MY BATTERY DIED ABOUT A MONTH AGO, THEY GAVE ME A TEST STRIP THAT STATED MY BATTERY NEEDED A CHARGE, BUT I GOT A GLIMPSE OF THEIR COPY WHICH STATED THE BATTERY HAD A BAD CELL AND NEEDED TO BE REPLACED. I HAVE VIDEO EVIDENCE OF THE DEFECTS THAT EXIST WITH MY VEHICLE. ON THE SMOOTHEST ROADS IN DFW AT LOW SPEEDS MY CAR IS ROCKING BACK AND FORTH, BOUNCING UP AND DOWN, AND IT TRULY FEELS LIKE MY AXLES ARE NOT ROTATING IN SYNC THAT RESULTS IN SEVERE VIBRATIONS, SHUDDERING, AND THE FEELING THAT MY AXLES WILL BREAK OR THAT A WHEEL WILL COME OFF AT THE VERY LEAST. I'VE HAD SO MANY PANIC ATTACKS, SUFFERED AN AMOUNT OF MENTAL ANGUISH I CAN'T BEGIN TO QUANTIFY, LOST WAGES, ALMOST LOST MY JOB, QUESTIONED MY OWN SANITY FROM BEING TOLD ALMOST TWO DOZEN TIMES THAT THEY CAN'T FIND ANYTHING WRONG. I NEED HELP, I REALLY AM BEGGING. THEY ARE REFUSING TO ACKNOWLEDGE THE DEFECTS MY CAR HAS AND WRITING MY SAFETY OFF LIKE MY LIFE DOES NOT MATTER. I DON'T WANT TO HAVE TO GET SERIOUSLY INJURED, HURT SOMEONE ELSE, OR DIE IN THIS CAR BECAUSE I FEEL AN ACCIDENT IS IMPENDING. I'VE BEEN SO SCARED FOR MY LIFE IN THIS CAR THAT I'VE SPENT OVER $2K ON RENTAL CARS BECAUSE I DIDN'T WANT TO DIE AND MAZDA HAS JUST LEFT ME HANGING WITH NO REGARD FOR MY SAFETY. *TR
Additional Notes:
I HAVE TAKEN MY CAR TO MULTIPLE MAZDA DEALERS OVER THE LAST SEVERAL MONTHS WITH COMPLAINTS OF SOMETHING VERY WRONG WITH IT STRUCTURALLY, SPECIFICALLY IN THE SUSPENSION, DRIVELINE, ETC. EVERY TIME I PLEAD WITH THEM THAT I AM SCARED TO DEATH TO DRIVE THIS CAR BECAUSE I TRULY FEEL THAT I MIGHT DIE IN IT DUE TO ITS DEFECTS, BUT EVERY TIME I AM FORCED BACK INTO IT BECAUSE THEY SAY THEY CANNOT DUPLICATE MY CONCERN AND THAT THE CAR HAS NOTHING WRONG. I'VE CAUGHT FREEMAN MAZDA OF IRVING FALSIFYING THEIR INTERNAL WORK ORDERS AND GIVING ME ONES SHOWING THAT THEY CAN'T FIND ANYTHING WRONG. MY BATTERY DIED ABOUT A MONTH AGO, THEY GAVE ME A TEST STRIP THAT STATED MY BATTERY NEEDED A CHARGE, BUT I GOT A GLIMPSE OF THEIR COPY WHICH STATED THE BATTERY HAD A BAD CELL AND NEEDED TO BE REPLACED. I HAVE VIDEO EVIDENCE OF THE DEFECTS THAT EXIST WITH MY VEHICLE. ON THE SMOOTHEST ROADS IN DFW AT LOW SPEEDS MY CAR IS ROCKING BACK AND FORTH, BOUNCING UP AND DOWN, AND IT TRULY FEELS LIKE MY AXLES ARE NOT ROTATING IN SYNC THAT RESULTS IN SEVERE VIBRATIONS, SHUDDERING, AND THE FEELING THAT MY AXLES WILL BREAK OR THAT A WHEEL WILL COME OFF AT THE VERY LEAST. I'VE HAD SO MANY PANIC ATTACKS, SUFFERED AN AMOUNT OF MENTAL ANGUISH I CAN'T BEGIN TO QUANTIFY, LOST WAGES, ALMOST LOST MY JOB, QUESTIONED MY OWN SANITY FROM BEING TOLD ALMOST TWO DOZEN TIMES THAT THEY CAN'T FIND ANYTHING WRONG. I NEED HELP, I REALLY AM BEGGING. THEY ARE REFUSING TO ACKNOWLEDGE THE DEFECTS MY CAR HAS AND WRITING MY SAFETY OFF LIKE MY LIFE DOES NOT MATTER. I DON'T WANT TO HAVE TO GET SERIOUSLY INJURED, HURT SOMEONE ELSE, OR DIE IN THIS CAR BECAUSE I FEEL AN ACCIDENT IS IMPENDING. I'VE BEEN SO SCARED FOR MY LIFE IN THIS CAR THAT I'VE SPENT OVER $2K ON RENTAL CARS BECAUSE I DIDN'T WANT TO DIE AND MAZDA HAS JUST LEFT ME HANGING WITH NO REGARD FOR MY SAFETY. *TR
Mfg Campaign: 11321363
Recall Date: Apr 17, 2020
Mazda Motor Corp.
Defect Description:
VISIBILITY/WIPER
Potential Consequences:
TL* THE CONTACT OWNS A 2019 MAZDA MAZDA3. THE CONTACT STATED THAT WHILE DRIVING AT 60 MPH, A DIME SIZED ROCK STRUCK THE DRIVER'S SIDE WINDSHIELD, LEAVING A MINOR CHIP ON THE WINDSHIELD. THREE MONTHS LATER WHILE DRIVING AT 60 MPH, ANOTHER VEHICLE DRIVING APPROXIMATELY 30 FT AHEAD KICKED UP AN UNKNOWN OBJECT THAT HIT THE PASSENGER'S SIDE WINDSHIELD. THE OBJECT LEFT A MINOR CRACK ON THE PASSENGER SIDE, AND AS THE CONTACT CONTINUED TO DRIVE, THE CRACK EXTENDED OVER THE ENTIRE PASSENGER'S SIDE. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE AND STATED THAT THE WINDSHIELD WAS NOT COVERED UNDER WARRANTY. A DEALER WAS NOT INFORMED OF THE FAILURE. THE WINDSHIELD WAS NOT BEEN REPLACED. THE FAILURE MILEAGE WAS APPROXIMATELY 6,000.
Corrective Action:
TL* THE CONTACT OWNS A 2019 MAZDA MAZDA3. THE CONTACT STATED THAT WHILE DRIVING AT 60 MPH, A DIME SIZED ROCK STRUCK THE DRIVER'S SIDE WINDSHIELD, LEAVING A MINOR CHIP ON THE WINDSHIELD. THREE MONTHS LATER WHILE DRIVING AT 60 MPH, ANOTHER VEHICLE DRIVING APPROXIMATELY 30 FT AHEAD KICKED UP AN UNKNOWN OBJECT THAT HIT THE PASSENGER'S SIDE WINDSHIELD. THE OBJECT LEFT A MINOR CRACK ON THE PASSENGER SIDE, AND AS THE CONTACT CONTINUED TO DRIVE, THE CRACK EXTENDED OVER THE ENTIRE PASSENGER'S SIDE. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE AND STATED THAT THE WINDSHIELD WAS NOT COVERED UNDER WARRANTY. A DEALER WAS NOT INFORMED OF THE FAILURE. THE WINDSHIELD WAS NOT BEEN REPLACED. THE FAILURE MILEAGE WAS APPROXIMATELY 6,000.
Additional Notes:
TL* THE CONTACT OWNS A 2019 MAZDA MAZDA3. THE CONTACT STATED THAT WHILE DRIVING AT 60 MPH, A DIME SIZED ROCK STRUCK THE DRIVER'S SIDE WINDSHIELD, LEAVING A MINOR CHIP ON THE WINDSHIELD. THREE MONTHS LATER WHILE DRIVING AT 60 MPH, ANOTHER VEHICLE DRIVING APPROXIMATELY 30 FT AHEAD KICKED UP AN UNKNOWN OBJECT THAT HIT THE PASSENGER'S SIDE WINDSHIELD. THE OBJECT LEFT A MINOR CRACK ON THE PASSENGER SIDE, AND AS THE CONTACT CONTINUED TO DRIVE, THE CRACK EXTENDED OVER THE ENTIRE PASSENGER'S SIDE. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE AND STATED THAT THE WINDSHIELD WAS NOT COVERED UNDER WARRANTY. A DEALER WAS NOT INFORMED OF THE FAILURE. THE WINDSHIELD WAS NOT BEEN REPLACED. THE FAILURE MILEAGE WAS APPROXIMATELY 6,000.
Mfg Campaign: 11320706
Recall Date: Apr 9, 2020
Mazda Motor Corp.
Defect Description:
POWER TRAIN
Potential Consequences:
FROM A FULL STOP, VEHICLE LAGS OR LURCHES FROM TAKEOFF WHEN YOU HIT THE ACCELERATOR. THIS IS A KNOWN PROBLEM BY MAZDA ON THIS VEHICLE (GEN 7) AFTER 3000 MILES OR MORE. WHEN I HIT THE ACCELERATOR (ESPECIALLY ON A NEW CAR), I EXPECT IT TO GO. THIS LAG IN MOVING OFF THE LINE CAN BE DANGEROUS, IN MY OPINION, BUT APPARENTLY NOT IN MAZDA'S. BEEN TRYING TO GET IT FIXED FOR PAST 6 MONTHS, BUT HEARING IT'S NOT A PRIORITY FOR MAZDA JAPAN, SINCE THIS PROBLEM IS NEWLY BEING REPORTED ON 2019 AND 2020'S AND THEY DON'T CONSIDER IT A SAFETY ISSUE, JUST AN ANNOYANCE.
Corrective Action:
FROM A FULL STOP, VEHICLE LAGS OR LURCHES FROM TAKEOFF WHEN YOU HIT THE ACCELERATOR. THIS IS A KNOWN PROBLEM BY MAZDA ON THIS VEHICLE (GEN 7) AFTER 3000 MILES OR MORE. WHEN I HIT THE ACCELERATOR (ESPECIALLY ON A NEW CAR), I EXPECT IT TO GO. THIS LAG IN MOVING OFF THE LINE CAN BE DANGEROUS, IN MY OPINION, BUT APPARENTLY NOT IN MAZDA'S. BEEN TRYING TO GET IT FIXED FOR PAST 6 MONTHS, BUT HEARING IT'S NOT A PRIORITY FOR MAZDA JAPAN, SINCE THIS PROBLEM IS NEWLY BEING REPORTED ON 2019 AND 2020'S AND THEY DON'T CONSIDER IT A SAFETY ISSUE, JUST AN ANNOYANCE.
Additional Notes:
FROM A FULL STOP, VEHICLE LAGS OR LURCHES FROM TAKEOFF WHEN YOU HIT THE ACCELERATOR. THIS IS A KNOWN PROBLEM BY MAZDA ON THIS VEHICLE (GEN 7) AFTER 3000 MILES OR MORE. WHEN I HIT THE ACCELERATOR (ESPECIALLY ON A NEW CAR), I EXPECT IT TO GO. THIS LAG IN MOVING OFF THE LINE CAN BE DANGEROUS, IN MY OPINION, BUT APPARENTLY NOT IN MAZDA'S. BEEN TRYING TO GET IT FIXED FOR PAST 6 MONTHS, BUT HEARING IT'S NOT A PRIORITY FOR MAZDA JAPAN, SINCE THIS PROBLEM IS NEWLY BEING REPORTED ON 2019 AND 2020'S AND THEY DON'T CONSIDER IT A SAFETY ISSUE, JUST AN ANNOYANCE.
Mfg Campaign: 11318310
Recall Date: Mar 16, 2020
Mazda Motor Corp.
Defect Description:
SERVICE BRAKES
Potential Consequences:
FAIL SBS AND SISTEM OF DETECTION OF PROXIMITY
Corrective Action:
FAIL SBS AND SISTEM OF DETECTION OF PROXIMITY
Additional Notes:
FAIL SBS AND SISTEM OF DETECTION OF PROXIMITY
Mfg Campaign: 11312262
Recall Date: Feb 29, 2020
Mazda Motor Corp.
Defect Description:
UNKNOWN OR OTHER
Potential Consequences:
FAIL SBS AND SISTEM OF DETECTION OF PROXIMITY
Corrective Action:
FAIL SBS AND SISTEM OF DETECTION OF PROXIMITY
Additional Notes:
FAIL SBS AND SISTEM OF DETECTION OF PROXIMITY
Mfg Campaign: 11312262
Recall Date: Feb 29, 2020
Mazda Motor Corp.
Defect Description:
FUEL/PROPULSION SYSTEM
Potential Consequences:
JAN. 23, 2020. 10:45 AM. I WAS ON MY STREET, A NARROW RESIDENTIAL STREET, PREPARING TO BACK IN MY GARAGE. IN ORDER TO DO THAT ON THIS NARROW STREET, I TOUCHED THE LIP OF THE DRIVEWAY ACROSS THE STREET. SPEED WELL UNDER 3 MPH. WHEN I DID SO, MY CAR SUDDENLY SHARPLY ACCELERATED AND AT THE SAME TIME SWERVED TO THE RIGHT. THE ACCELERATION AND SWERVE DROVE THE CAR INTO THE TOWNHOUSES ACROSS THE STREET FROM MY HOUSE. THE DRIVEWAYS ARE VERY SHORT, BARELY A CAR'S LENGTH. AFTER CRASHING, I COULD FEEL THE CAR STILL ACCELERATING. I QUICKLY SWITCHED THE CAR INTO PARK AND THE SPONTANEOUS ACCELERATION CONTINUED. IN ORDER TO STOP IN I HAD TO TURN THE CAR OFF. WHEN THE TOWING COMPANY TURNED THE CAR ON LATER IT IMMEDIATELY STARTED TO SPONTANEOUSLY ACCELERATE AND SURGE FORWARD AGAIN. THE MAZDA DEALER AND INSURANCE INSPECTOR EXPLAINED TO ME THAT THERE IS A SENSOR: WHEN A WHEEL ENCOUNTERS WHAT IT PERCEIVES TO BE AN OBSTACLE, IT 'TOSSES' ALL THE POWER TO THAT WHEEL AND ACCELERATES. THESE DRIVEWAYS HAVE A SMALL LIP AT THE EDGE. THIS SENSOR REACTED TO IT IN A WAY THAT CAUSED MY CAR TO CRASH. THE CAR WAS TOTALED AND THE TOWNHOUSES ACROSS THE STREET DAMAGED. THANK HEAVEN THERE WAS NO ONE OUTSIDE OR THEY WOULD HAVE BEEN KILLED. THIS NEEDS TO BE INVESTIGATED, RECALLED AND CHANGED.
Corrective Action:
JAN. 23, 2020. 10:45 AM. I WAS ON MY STREET, A NARROW RESIDENTIAL STREET, PREPARING TO BACK IN MY GARAGE. IN ORDER TO DO THAT ON THIS NARROW STREET, I TOUCHED THE LIP OF THE DRIVEWAY ACROSS THE STREET. SPEED WELL UNDER 3 MPH. WHEN I DID SO, MY CAR SUDDENLY SHARPLY ACCELERATED AND AT THE SAME TIME SWERVED TO THE RIGHT. THE ACCELERATION AND SWERVE DROVE THE CAR INTO THE TOWNHOUSES ACROSS THE STREET FROM MY HOUSE. THE DRIVEWAYS ARE VERY SHORT, BARELY A CAR'S LENGTH. AFTER CRASHING, I COULD FEEL THE CAR STILL ACCELERATING. I QUICKLY SWITCHED THE CAR INTO PARK AND THE SPONTANEOUS ACCELERATION CONTINUED. IN ORDER TO STOP IN I HAD TO TURN THE CAR OFF. WHEN THE TOWING COMPANY TURNED THE CAR ON LATER IT IMMEDIATELY STARTED TO SPONTANEOUSLY ACCELERATE AND SURGE FORWARD AGAIN. THE MAZDA DEALER AND INSURANCE INSPECTOR EXPLAINED TO ME THAT THERE IS A SENSOR: WHEN A WHEEL ENCOUNTERS WHAT IT PERCEIVES TO BE AN OBSTACLE, IT 'TOSSES' ALL THE POWER TO THAT WHEEL AND ACCELERATES. THESE DRIVEWAYS HAVE A SMALL LIP AT THE EDGE. THIS SENSOR REACTED TO IT IN A WAY THAT CAUSED MY CAR TO CRASH. THE CAR WAS TOTALED AND THE TOWNHOUSES ACROSS THE STREET DAMAGED. THANK HEAVEN THERE WAS NO ONE OUTSIDE OR THEY WOULD HAVE BEEN KILLED. THIS NEEDS TO BE INVESTIGATED, RECALLED AND CHANGED.
Additional Notes:
JAN. 23, 2020. 10:45 AM. I WAS ON MY STREET, A NARROW RESIDENTIAL STREET, PREPARING TO BACK IN MY GARAGE. IN ORDER TO DO THAT ON THIS NARROW STREET, I TOUCHED THE LIP OF THE DRIVEWAY ACROSS THE STREET. SPEED WELL UNDER 3 MPH. WHEN I DID SO, MY CAR SUDDENLY SHARPLY ACCELERATED AND AT THE SAME TIME SWERVED TO THE RIGHT. THE ACCELERATION AND SWERVE DROVE THE CAR INTO THE TOWNHOUSES ACROSS THE STREET FROM MY HOUSE. THE DRIVEWAYS ARE VERY SHORT, BARELY A CAR'S LENGTH. AFTER CRASHING, I COULD FEEL THE CAR STILL ACCELERATING. I QUICKLY SWITCHED THE CAR INTO PARK AND THE SPONTANEOUS ACCELERATION CONTINUED. IN ORDER TO STOP IN I HAD TO TURN THE CAR OFF. WHEN THE TOWING COMPANY TURNED THE CAR ON LATER IT IMMEDIATELY STARTED TO SPONTANEOUSLY ACCELERATE AND SURGE FORWARD AGAIN. THE MAZDA DEALER AND INSURANCE INSPECTOR EXPLAINED TO ME THAT THERE IS A SENSOR: WHEN A WHEEL ENCOUNTERS WHAT IT PERCEIVES TO BE AN OBSTACLE, IT 'TOSSES' ALL THE POWER TO THAT WHEEL AND ACCELERATES. THESE DRIVEWAYS HAVE A SMALL LIP AT THE EDGE. THIS SENSOR REACTED TO IT IN A WAY THAT CAUSED MY CAR TO CRASH. THE CAR WAS TOTALED AND THE TOWNHOUSES ACROSS THE STREET DAMAGED. THANK HEAVEN THERE WAS NO ONE OUTSIDE OR THEY WOULD HAVE BEEN KILLED. THIS NEEDS TO BE INVESTIGATED, RECALLED AND CHANGED.
Mfg Campaign: 11309582
Recall Date: Feb 17, 2020
Mazda Motor Corp.
Defect Description:
STEERING
Potential Consequences:
JAN. 23, 2020. 10:45 AM. I WAS ON MY STREET, A NARROW RESIDENTIAL STREET, PREPARING TO BACK IN MY GARAGE. IN ORDER TO DO THAT ON THIS NARROW STREET, I TOUCHED THE LIP OF THE DRIVEWAY ACROSS THE STREET. SPEED WELL UNDER 3 MPH. WHEN I DID SO, MY CAR SUDDENLY SHARPLY ACCELERATED AND AT THE SAME TIME SWERVED TO THE RIGHT. THE ACCELERATION AND SWERVE DROVE THE CAR INTO THE TOWNHOUSES ACROSS THE STREET FROM MY HOUSE. THE DRIVEWAYS ARE VERY SHORT, BARELY A CAR'S LENGTH. AFTER CRASHING, I COULD FEEL THE CAR STILL ACCELERATING. I QUICKLY SWITCHED THE CAR INTO PARK AND THE SPONTANEOUS ACCELERATION CONTINUED. IN ORDER TO STOP IN I HAD TO TURN THE CAR OFF. WHEN THE TOWING COMPANY TURNED THE CAR ON LATER IT IMMEDIATELY STARTED TO SPONTANEOUSLY ACCELERATE AND SURGE FORWARD AGAIN. THE MAZDA DEALER AND INSURANCE INSPECTOR EXPLAINED TO ME THAT THERE IS A SENSOR: WHEN A WHEEL ENCOUNTERS WHAT IT PERCEIVES TO BE AN OBSTACLE, IT 'TOSSES' ALL THE POWER TO THAT WHEEL AND ACCELERATES. THESE DRIVEWAYS HAVE A SMALL LIP AT THE EDGE. THIS SENSOR REACTED TO IT IN A WAY THAT CAUSED MY CAR TO CRASH. THE CAR WAS TOTALED AND THE TOWNHOUSES ACROSS THE STREET DAMAGED. THANK HEAVEN THERE WAS NO ONE OUTSIDE OR THEY WOULD HAVE BEEN KILLED. THIS NEEDS TO BE INVESTIGATED, RECALLED AND CHANGED.
Corrective Action:
JAN. 23, 2020. 10:45 AM. I WAS ON MY STREET, A NARROW RESIDENTIAL STREET, PREPARING TO BACK IN MY GARAGE. IN ORDER TO DO THAT ON THIS NARROW STREET, I TOUCHED THE LIP OF THE DRIVEWAY ACROSS THE STREET. SPEED WELL UNDER 3 MPH. WHEN I DID SO, MY CAR SUDDENLY SHARPLY ACCELERATED AND AT THE SAME TIME SWERVED TO THE RIGHT. THE ACCELERATION AND SWERVE DROVE THE CAR INTO THE TOWNHOUSES ACROSS THE STREET FROM MY HOUSE. THE DRIVEWAYS ARE VERY SHORT, BARELY A CAR'S LENGTH. AFTER CRASHING, I COULD FEEL THE CAR STILL ACCELERATING. I QUICKLY SWITCHED THE CAR INTO PARK AND THE SPONTANEOUS ACCELERATION CONTINUED. IN ORDER TO STOP IN I HAD TO TURN THE CAR OFF. WHEN THE TOWING COMPANY TURNED THE CAR ON LATER IT IMMEDIATELY STARTED TO SPONTANEOUSLY ACCELERATE AND SURGE FORWARD AGAIN. THE MAZDA DEALER AND INSURANCE INSPECTOR EXPLAINED TO ME THAT THERE IS A SENSOR: WHEN A WHEEL ENCOUNTERS WHAT IT PERCEIVES TO BE AN OBSTACLE, IT 'TOSSES' ALL THE POWER TO THAT WHEEL AND ACCELERATES. THESE DRIVEWAYS HAVE A SMALL LIP AT THE EDGE. THIS SENSOR REACTED TO IT IN A WAY THAT CAUSED MY CAR TO CRASH. THE CAR WAS TOTALED AND THE TOWNHOUSES ACROSS THE STREET DAMAGED. THANK HEAVEN THERE WAS NO ONE OUTSIDE OR THEY WOULD HAVE BEEN KILLED. THIS NEEDS TO BE INVESTIGATED, RECALLED AND CHANGED.
Additional Notes:
JAN. 23, 2020. 10:45 AM. I WAS ON MY STREET, A NARROW RESIDENTIAL STREET, PREPARING TO BACK IN MY GARAGE. IN ORDER TO DO THAT ON THIS NARROW STREET, I TOUCHED THE LIP OF THE DRIVEWAY ACROSS THE STREET. SPEED WELL UNDER 3 MPH. WHEN I DID SO, MY CAR SUDDENLY SHARPLY ACCELERATED AND AT THE SAME TIME SWERVED TO THE RIGHT. THE ACCELERATION AND SWERVE DROVE THE CAR INTO THE TOWNHOUSES ACROSS THE STREET FROM MY HOUSE. THE DRIVEWAYS ARE VERY SHORT, BARELY A CAR'S LENGTH. AFTER CRASHING, I COULD FEEL THE CAR STILL ACCELERATING. I QUICKLY SWITCHED THE CAR INTO PARK AND THE SPONTANEOUS ACCELERATION CONTINUED. IN ORDER TO STOP IN I HAD TO TURN THE CAR OFF. WHEN THE TOWING COMPANY TURNED THE CAR ON LATER IT IMMEDIATELY STARTED TO SPONTANEOUSLY ACCELERATE AND SURGE FORWARD AGAIN. THE MAZDA DEALER AND INSURANCE INSPECTOR EXPLAINED TO ME THAT THERE IS A SENSOR: WHEN A WHEEL ENCOUNTERS WHAT IT PERCEIVES TO BE AN OBSTACLE, IT 'TOSSES' ALL THE POWER TO THAT WHEEL AND ACCELERATES. THESE DRIVEWAYS HAVE A SMALL LIP AT THE EDGE. THIS SENSOR REACTED TO IT IN A WAY THAT CAUSED MY CAR TO CRASH. THE CAR WAS TOTALED AND THE TOWNHOUSES ACROSS THE STREET DAMAGED. THANK HEAVEN THERE WAS NO ONE OUTSIDE OR THEY WOULD HAVE BEEN KILLED. THIS NEEDS TO BE INVESTIGATED, RECALLED AND CHANGED.
Mfg Campaign: 11309582
Recall Date: Feb 17, 2020
Mazda Motor Corp.
Defect Description:
UNKNOWN OR OTHER
Potential Consequences:
JAN. 23, 2020. 10:45 AM. I WAS ON MY STREET, A NARROW RESIDENTIAL STREET, PREPARING TO BACK IN MY GARAGE. IN ORDER TO DO THAT ON THIS NARROW STREET, I TOUCHED THE LIP OF THE DRIVEWAY ACROSS THE STREET. SPEED WELL UNDER 3 MPH. WHEN I DID SO, MY CAR SUDDENLY SHARPLY ACCELERATED AND AT THE SAME TIME SWERVED TO THE RIGHT. THE ACCELERATION AND SWERVE DROVE THE CAR INTO THE TOWNHOUSES ACROSS THE STREET FROM MY HOUSE. THE DRIVEWAYS ARE VERY SHORT, BARELY A CAR'S LENGTH. AFTER CRASHING, I COULD FEEL THE CAR STILL ACCELERATING. I QUICKLY SWITCHED THE CAR INTO PARK AND THE SPONTANEOUS ACCELERATION CONTINUED. IN ORDER TO STOP IN I HAD TO TURN THE CAR OFF. WHEN THE TOWING COMPANY TURNED THE CAR ON LATER IT IMMEDIATELY STARTED TO SPONTANEOUSLY ACCELERATE AND SURGE FORWARD AGAIN. THE MAZDA DEALER AND INSURANCE INSPECTOR EXPLAINED TO ME THAT THERE IS A SENSOR: WHEN A WHEEL ENCOUNTERS WHAT IT PERCEIVES TO BE AN OBSTACLE, IT 'TOSSES' ALL THE POWER TO THAT WHEEL AND ACCELERATES. THESE DRIVEWAYS HAVE A SMALL LIP AT THE EDGE. THIS SENSOR REACTED TO IT IN A WAY THAT CAUSED MY CAR TO CRASH. THE CAR WAS TOTALED AND THE TOWNHOUSES ACROSS THE STREET DAMAGED. THANK HEAVEN THERE WAS NO ONE OUTSIDE OR THEY WOULD HAVE BEEN KILLED. THIS NEEDS TO BE INVESTIGATED, RECALLED AND CHANGED.
Corrective Action:
JAN. 23, 2020. 10:45 AM. I WAS ON MY STREET, A NARROW RESIDENTIAL STREET, PREPARING TO BACK IN MY GARAGE. IN ORDER TO DO THAT ON THIS NARROW STREET, I TOUCHED THE LIP OF THE DRIVEWAY ACROSS THE STREET. SPEED WELL UNDER 3 MPH. WHEN I DID SO, MY CAR SUDDENLY SHARPLY ACCELERATED AND AT THE SAME TIME SWERVED TO THE RIGHT. THE ACCELERATION AND SWERVE DROVE THE CAR INTO THE TOWNHOUSES ACROSS THE STREET FROM MY HOUSE. THE DRIVEWAYS ARE VERY SHORT, BARELY A CAR'S LENGTH. AFTER CRASHING, I COULD FEEL THE CAR STILL ACCELERATING. I QUICKLY SWITCHED THE CAR INTO PARK AND THE SPONTANEOUS ACCELERATION CONTINUED. IN ORDER TO STOP IN I HAD TO TURN THE CAR OFF. WHEN THE TOWING COMPANY TURNED THE CAR ON LATER IT IMMEDIATELY STARTED TO SPONTANEOUSLY ACCELERATE AND SURGE FORWARD AGAIN. THE MAZDA DEALER AND INSURANCE INSPECTOR EXPLAINED TO ME THAT THERE IS A SENSOR: WHEN A WHEEL ENCOUNTERS WHAT IT PERCEIVES TO BE AN OBSTACLE, IT 'TOSSES' ALL THE POWER TO THAT WHEEL AND ACCELERATES. THESE DRIVEWAYS HAVE A SMALL LIP AT THE EDGE. THIS SENSOR REACTED TO IT IN A WAY THAT CAUSED MY CAR TO CRASH. THE CAR WAS TOTALED AND THE TOWNHOUSES ACROSS THE STREET DAMAGED. THANK HEAVEN THERE WAS NO ONE OUTSIDE OR THEY WOULD HAVE BEEN KILLED. THIS NEEDS TO BE INVESTIGATED, RECALLED AND CHANGED.
Additional Notes:
JAN. 23, 2020. 10:45 AM. I WAS ON MY STREET, A NARROW RESIDENTIAL STREET, PREPARING TO BACK IN MY GARAGE. IN ORDER TO DO THAT ON THIS NARROW STREET, I TOUCHED THE LIP OF THE DRIVEWAY ACROSS THE STREET. SPEED WELL UNDER 3 MPH. WHEN I DID SO, MY CAR SUDDENLY SHARPLY ACCELERATED AND AT THE SAME TIME SWERVED TO THE RIGHT. THE ACCELERATION AND SWERVE DROVE THE CAR INTO THE TOWNHOUSES ACROSS THE STREET FROM MY HOUSE. THE DRIVEWAYS ARE VERY SHORT, BARELY A CAR'S LENGTH. AFTER CRASHING, I COULD FEEL THE CAR STILL ACCELERATING. I QUICKLY SWITCHED THE CAR INTO PARK AND THE SPONTANEOUS ACCELERATION CONTINUED. IN ORDER TO STOP IN I HAD TO TURN THE CAR OFF. WHEN THE TOWING COMPANY TURNED THE CAR ON LATER IT IMMEDIATELY STARTED TO SPONTANEOUSLY ACCELERATE AND SURGE FORWARD AGAIN. THE MAZDA DEALER AND INSURANCE INSPECTOR EXPLAINED TO ME THAT THERE IS A SENSOR: WHEN A WHEEL ENCOUNTERS WHAT IT PERCEIVES TO BE AN OBSTACLE, IT 'TOSSES' ALL THE POWER TO THAT WHEEL AND ACCELERATES. THESE DRIVEWAYS HAVE A SMALL LIP AT THE EDGE. THIS SENSOR REACTED TO IT IN A WAY THAT CAUSED MY CAR TO CRASH. THE CAR WAS TOTALED AND THE TOWNHOUSES ACROSS THE STREET DAMAGED. THANK HEAVEN THERE WAS NO ONE OUTSIDE OR THEY WOULD HAVE BEEN KILLED. THIS NEEDS TO BE INVESTIGATED, RECALLED AND CHANGED.
Mfg Campaign: 11309582
Recall Date: Feb 17, 2020
Mazda Motor Corp.
Defect Description:
ENGINE
Potential Consequences:
CAR LULLS/JERKS WHEN ACCELERATING FROM LOW SPEEDS CAR LACKS POWER MOST OF THE TIME AND PERFORMS POORLY ENGINE LOSES POWER, SEVERAL OCCURRENCES OF WHAT WOULD APPEAR TO BE LIMP MODE ( CAN'T GET PASSED 2000-3000 ) RPMS CAR HAS ERRATIC IDLE RPMS, SOMETIMES HIGH AND SOMETIMES LOW I'VE RECENTLY HEARD THE ENGINE ROAR WHILE IDLING AND HISSING FROM THE ENGINE BAY WHEN SHUTTING OFF THE ENGINE ALSO SOUNDED LIKE THE CAR WAS DIESELING AFTER SHUT DOWN LIKELY BECAUSE THE CAR WAS BEGINNING TO OVERHEAT FROM THE IMMENSE STRESS IN THE ENGINE FROM RUNNING TOO LEAN CAR HAS POOR SOUND ABSORPTION IN THE CABIN, SOUNDS LIKE YOU'RE IN A AIRPLANE EVERY BUMP IT GOES OVER REVERBERATES THROUGH THE CAR FOR AN EXTREMELY UNPLEASANT AND UNSAFE EXPERIENCE FEELS LIKE THERE IS EXCESSIVE PLAY IN THE FRONT AXLE WHEELS SEEM TO DRAG AND THUD/THUMP LIKE THERE IS A FLAT WHEN THERE IS NOT I'VE HAD MY WHEELS ALIGNED TWICE ALREADY, THEY'VE BALANCED MY TIRES SEVERAL TIMES, EVEN CHANGED A WHEEL BEARING (I AM AWARE OF THE TSB RELEASED TO ADDRESS THESE CONCERNS AND YOU BLAME IT ON A BEARING) NOTHING MAKES THIS BETTER AND IT IS GETTING WORSE MY CAR HAS BEEN TO THE DEALERSHIP FOR THIS COMPLAINT 3 TIMES ALREADY THIS YEAR ( YES THAT IS EVERY WEEK OUT OF 2020 SO FAR). THIS IS BECOMING A COMPLETE BURDEN IN MY LIFE AND I AM NOT GOING TO BE THE PERSON WHO HAS TO DIE FOR MAZDA TO ADDRESS THIS
Corrective Action:
CAR LULLS/JERKS WHEN ACCELERATING FROM LOW SPEEDS CAR LACKS POWER MOST OF THE TIME AND PERFORMS POORLY ENGINE LOSES POWER, SEVERAL OCCURRENCES OF WHAT WOULD APPEAR TO BE LIMP MODE ( CAN'T GET PASSED 2000-3000 ) RPMS CAR HAS ERRATIC IDLE RPMS, SOMETIMES HIGH AND SOMETIMES LOW I'VE RECENTLY HEARD THE ENGINE ROAR WHILE IDLING AND HISSING FROM THE ENGINE BAY WHEN SHUTTING OFF THE ENGINE ALSO SOUNDED LIKE THE CAR WAS DIESELING AFTER SHUT DOWN LIKELY BECAUSE THE CAR WAS BEGINNING TO OVERHEAT FROM THE IMMENSE STRESS IN THE ENGINE FROM RUNNING TOO LEAN CAR HAS POOR SOUND ABSORPTION IN THE CABIN, SOUNDS LIKE YOU'RE IN A AIRPLANE EVERY BUMP IT GOES OVER REVERBERATES THROUGH THE CAR FOR AN EXTREMELY UNPLEASANT AND UNSAFE EXPERIENCE FEELS LIKE THERE IS EXCESSIVE PLAY IN THE FRONT AXLE WHEELS SEEM TO DRAG AND THUD/THUMP LIKE THERE IS A FLAT WHEN THERE IS NOT I'VE HAD MY WHEELS ALIGNED TWICE ALREADY, THEY'VE BALANCED MY TIRES SEVERAL TIMES, EVEN CHANGED A WHEEL BEARING (I AM AWARE OF THE TSB RELEASED TO ADDRESS THESE CONCERNS AND YOU BLAME IT ON A BEARING) NOTHING MAKES THIS BETTER AND IT IS GETTING WORSE MY CAR HAS BEEN TO THE DEALERSHIP FOR THIS COMPLAINT 3 TIMES ALREADY THIS YEAR ( YES THAT IS EVERY WEEK OUT OF 2020 SO FAR). THIS IS BECOMING A COMPLETE BURDEN IN MY LIFE AND I AM NOT GOING TO BE THE PERSON WHO HAS TO DIE FOR MAZDA TO ADDRESS THIS
Additional Notes:
CAR LULLS/JERKS WHEN ACCELERATING FROM LOW SPEEDS CAR LACKS POWER MOST OF THE TIME AND PERFORMS POORLY ENGINE LOSES POWER, SEVERAL OCCURRENCES OF WHAT WOULD APPEAR TO BE LIMP MODE ( CAN'T GET PASSED 2000-3000 ) RPMS CAR HAS ERRATIC IDLE RPMS, SOMETIMES HIGH AND SOMETIMES LOW I'VE RECENTLY HEARD THE ENGINE ROAR WHILE IDLING AND HISSING FROM THE ENGINE BAY WHEN SHUTTING OFF THE ENGINE ALSO SOUNDED LIKE THE CAR WAS DIESELING AFTER SHUT DOWN LIKELY BECAUSE THE CAR WAS BEGINNING TO OVERHEAT FROM THE IMMENSE STRESS IN THE ENGINE FROM RUNNING TOO LEAN CAR HAS POOR SOUND ABSORPTION IN THE CABIN, SOUNDS LIKE YOU'RE IN A AIRPLANE EVERY BUMP IT GOES OVER REVERBERATES THROUGH THE CAR FOR AN EXTREMELY UNPLEASANT AND UNSAFE EXPERIENCE FEELS LIKE THERE IS EXCESSIVE PLAY IN THE FRONT AXLE WHEELS SEEM TO DRAG AND THUD/THUMP LIKE THERE IS A FLAT WHEN THERE IS NOT I'VE HAD MY WHEELS ALIGNED TWICE ALREADY, THEY'VE BALANCED MY TIRES SEVERAL TIMES, EVEN CHANGED A WHEEL BEARING (I AM AWARE OF THE TSB RELEASED TO ADDRESS THESE CONCERNS AND YOU BLAME IT ON A BEARING) NOTHING MAKES THIS BETTER AND IT IS GETTING WORSE MY CAR HAS BEEN TO THE DEALERSHIP FOR THIS COMPLAINT 3 TIMES ALREADY THIS YEAR ( YES THAT IS EVERY WEEK OUT OF 2020 SO FAR). THIS IS BECOMING A COMPLETE BURDEN IN MY LIFE AND I AM NOT GOING TO BE THE PERSON WHO HAS TO DIE FOR MAZDA TO ADDRESS THIS
Mfg Campaign: 11301000
Recall Date: Jan 21, 2020
Mazda Motor Corp.
Defect Description:
FUEL/PROPULSION SYSTEM
Potential Consequences:
CAR LULLS/JERKS WHEN ACCELERATING FROM LOW SPEEDS CAR LACKS POWER MOST OF THE TIME AND PERFORMS POORLY ENGINE LOSES POWER, SEVERAL OCCURRENCES OF WHAT WOULD APPEAR TO BE LIMP MODE ( CAN'T GET PASSED 2000-3000 ) RPMS CAR HAS ERRATIC IDLE RPMS, SOMETIMES HIGH AND SOMETIMES LOW I'VE RECENTLY HEARD THE ENGINE ROAR WHILE IDLING AND HISSING FROM THE ENGINE BAY WHEN SHUTTING OFF THE ENGINE ALSO SOUNDED LIKE THE CAR WAS DIESELING AFTER SHUT DOWN LIKELY BECAUSE THE CAR WAS BEGINNING TO OVERHEAT FROM THE IMMENSE STRESS IN THE ENGINE FROM RUNNING TOO LEAN CAR HAS POOR SOUND ABSORPTION IN THE CABIN, SOUNDS LIKE YOU'RE IN A AIRPLANE EVERY BUMP IT GOES OVER REVERBERATES THROUGH THE CAR FOR AN EXTREMELY UNPLEASANT AND UNSAFE EXPERIENCE FEELS LIKE THERE IS EXCESSIVE PLAY IN THE FRONT AXLE WHEELS SEEM TO DRAG AND THUD/THUMP LIKE THERE IS A FLAT WHEN THERE IS NOT I'VE HAD MY WHEELS ALIGNED TWICE ALREADY, THEY'VE BALANCED MY TIRES SEVERAL TIMES, EVEN CHANGED A WHEEL BEARING (I AM AWARE OF THE TSB RELEASED TO ADDRESS THESE CONCERNS AND YOU BLAME IT ON A BEARING) NOTHING MAKES THIS BETTER AND IT IS GETTING WORSE MY CAR HAS BEEN TO THE DEALERSHIP FOR THIS COMPLAINT 3 TIMES ALREADY THIS YEAR ( YES THAT IS EVERY WEEK OUT OF 2020 SO FAR). THIS IS BECOMING A COMPLETE BURDEN IN MY LIFE AND I AM NOT GOING TO BE THE PERSON WHO HAS TO DIE FOR MAZDA TO ADDRESS THIS
Corrective Action:
CAR LULLS/JERKS WHEN ACCELERATING FROM LOW SPEEDS CAR LACKS POWER MOST OF THE TIME AND PERFORMS POORLY ENGINE LOSES POWER, SEVERAL OCCURRENCES OF WHAT WOULD APPEAR TO BE LIMP MODE ( CAN'T GET PASSED 2000-3000 ) RPMS CAR HAS ERRATIC IDLE RPMS, SOMETIMES HIGH AND SOMETIMES LOW I'VE RECENTLY HEARD THE ENGINE ROAR WHILE IDLING AND HISSING FROM THE ENGINE BAY WHEN SHUTTING OFF THE ENGINE ALSO SOUNDED LIKE THE CAR WAS DIESELING AFTER SHUT DOWN LIKELY BECAUSE THE CAR WAS BEGINNING TO OVERHEAT FROM THE IMMENSE STRESS IN THE ENGINE FROM RUNNING TOO LEAN CAR HAS POOR SOUND ABSORPTION IN THE CABIN, SOUNDS LIKE YOU'RE IN A AIRPLANE EVERY BUMP IT GOES OVER REVERBERATES THROUGH THE CAR FOR AN EXTREMELY UNPLEASANT AND UNSAFE EXPERIENCE FEELS LIKE THERE IS EXCESSIVE PLAY IN THE FRONT AXLE WHEELS SEEM TO DRAG AND THUD/THUMP LIKE THERE IS A FLAT WHEN THERE IS NOT I'VE HAD MY WHEELS ALIGNED TWICE ALREADY, THEY'VE BALANCED MY TIRES SEVERAL TIMES, EVEN CHANGED A WHEEL BEARING (I AM AWARE OF THE TSB RELEASED TO ADDRESS THESE CONCERNS AND YOU BLAME IT ON A BEARING) NOTHING MAKES THIS BETTER AND IT IS GETTING WORSE MY CAR HAS BEEN TO THE DEALERSHIP FOR THIS COMPLAINT 3 TIMES ALREADY THIS YEAR ( YES THAT IS EVERY WEEK OUT OF 2020 SO FAR). THIS IS BECOMING A COMPLETE BURDEN IN MY LIFE AND I AM NOT GOING TO BE THE PERSON WHO HAS TO DIE FOR MAZDA TO ADDRESS THIS
Additional Notes:
CAR LULLS/JERKS WHEN ACCELERATING FROM LOW SPEEDS CAR LACKS POWER MOST OF THE TIME AND PERFORMS POORLY ENGINE LOSES POWER, SEVERAL OCCURRENCES OF WHAT WOULD APPEAR TO BE LIMP MODE ( CAN'T GET PASSED 2000-3000 ) RPMS CAR HAS ERRATIC IDLE RPMS, SOMETIMES HIGH AND SOMETIMES LOW I'VE RECENTLY HEARD THE ENGINE ROAR WHILE IDLING AND HISSING FROM THE ENGINE BAY WHEN SHUTTING OFF THE ENGINE ALSO SOUNDED LIKE THE CAR WAS DIESELING AFTER SHUT DOWN LIKELY BECAUSE THE CAR WAS BEGINNING TO OVERHEAT FROM THE IMMENSE STRESS IN THE ENGINE FROM RUNNING TOO LEAN CAR HAS POOR SOUND ABSORPTION IN THE CABIN, SOUNDS LIKE YOU'RE IN A AIRPLANE EVERY BUMP IT GOES OVER REVERBERATES THROUGH THE CAR FOR AN EXTREMELY UNPLEASANT AND UNSAFE EXPERIENCE FEELS LIKE THERE IS EXCESSIVE PLAY IN THE FRONT AXLE WHEELS SEEM TO DRAG AND THUD/THUMP LIKE THERE IS A FLAT WHEN THERE IS NOT I'VE HAD MY WHEELS ALIGNED TWICE ALREADY, THEY'VE BALANCED MY TIRES SEVERAL TIMES, EVEN CHANGED A WHEEL BEARING (I AM AWARE OF THE TSB RELEASED TO ADDRESS THESE CONCERNS AND YOU BLAME IT ON A BEARING) NOTHING MAKES THIS BETTER AND IT IS GETTING WORSE MY CAR HAS BEEN TO THE DEALERSHIP FOR THIS COMPLAINT 3 TIMES ALREADY THIS YEAR ( YES THAT IS EVERY WEEK OUT OF 2020 SO FAR). THIS IS BECOMING A COMPLETE BURDEN IN MY LIFE AND I AM NOT GOING TO BE THE PERSON WHO HAS TO DIE FOR MAZDA TO ADDRESS THIS
Mfg Campaign: 11301000
Recall Date: Jan 21, 2020
Mazda Motor Corp.
Defect Description:
POWER TRAIN
Potential Consequences:
CAR LULLS/JERKS WHEN ACCELERATING FROM LOW SPEEDS CAR LACKS POWER MOST OF THE TIME AND PERFORMS POORLY ENGINE LOSES POWER, SEVERAL OCCURRENCES OF WHAT WOULD APPEAR TO BE LIMP MODE ( CAN'T GET PASSED 2000-3000 ) RPMS CAR HAS ERRATIC IDLE RPMS, SOMETIMES HIGH AND SOMETIMES LOW I'VE RECENTLY HEARD THE ENGINE ROAR WHILE IDLING AND HISSING FROM THE ENGINE BAY WHEN SHUTTING OFF THE ENGINE ALSO SOUNDED LIKE THE CAR WAS DIESELING AFTER SHUT DOWN LIKELY BECAUSE THE CAR WAS BEGINNING TO OVERHEAT FROM THE IMMENSE STRESS IN THE ENGINE FROM RUNNING TOO LEAN CAR HAS POOR SOUND ABSORPTION IN THE CABIN, SOUNDS LIKE YOU'RE IN A AIRPLANE EVERY BUMP IT GOES OVER REVERBERATES THROUGH THE CAR FOR AN EXTREMELY UNPLEASANT AND UNSAFE EXPERIENCE FEELS LIKE THERE IS EXCESSIVE PLAY IN THE FRONT AXLE WHEELS SEEM TO DRAG AND THUD/THUMP LIKE THERE IS A FLAT WHEN THERE IS NOT I'VE HAD MY WHEELS ALIGNED TWICE ALREADY, THEY'VE BALANCED MY TIRES SEVERAL TIMES, EVEN CHANGED A WHEEL BEARING (I AM AWARE OF THE TSB RELEASED TO ADDRESS THESE CONCERNS AND YOU BLAME IT ON A BEARING) NOTHING MAKES THIS BETTER AND IT IS GETTING WORSE MY CAR HAS BEEN TO THE DEALERSHIP FOR THIS COMPLAINT 3 TIMES ALREADY THIS YEAR ( YES THAT IS EVERY WEEK OUT OF 2020 SO FAR). THIS IS BECOMING A COMPLETE BURDEN IN MY LIFE AND I AM NOT GOING TO BE THE PERSON WHO HAS TO DIE FOR MAZDA TO ADDRESS THIS
Corrective Action:
CAR LULLS/JERKS WHEN ACCELERATING FROM LOW SPEEDS CAR LACKS POWER MOST OF THE TIME AND PERFORMS POORLY ENGINE LOSES POWER, SEVERAL OCCURRENCES OF WHAT WOULD APPEAR TO BE LIMP MODE ( CAN'T GET PASSED 2000-3000 ) RPMS CAR HAS ERRATIC IDLE RPMS, SOMETIMES HIGH AND SOMETIMES LOW I'VE RECENTLY HEARD THE ENGINE ROAR WHILE IDLING AND HISSING FROM THE ENGINE BAY WHEN SHUTTING OFF THE ENGINE ALSO SOUNDED LIKE THE CAR WAS DIESELING AFTER SHUT DOWN LIKELY BECAUSE THE CAR WAS BEGINNING TO OVERHEAT FROM THE IMMENSE STRESS IN THE ENGINE FROM RUNNING TOO LEAN CAR HAS POOR SOUND ABSORPTION IN THE CABIN, SOUNDS LIKE YOU'RE IN A AIRPLANE EVERY BUMP IT GOES OVER REVERBERATES THROUGH THE CAR FOR AN EXTREMELY UNPLEASANT AND UNSAFE EXPERIENCE FEELS LIKE THERE IS EXCESSIVE PLAY IN THE FRONT AXLE WHEELS SEEM TO DRAG AND THUD/THUMP LIKE THERE IS A FLAT WHEN THERE IS NOT I'VE HAD MY WHEELS ALIGNED TWICE ALREADY, THEY'VE BALANCED MY TIRES SEVERAL TIMES, EVEN CHANGED A WHEEL BEARING (I AM AWARE OF THE TSB RELEASED TO ADDRESS THESE CONCERNS AND YOU BLAME IT ON A BEARING) NOTHING MAKES THIS BETTER AND IT IS GETTING WORSE MY CAR HAS BEEN TO THE DEALERSHIP FOR THIS COMPLAINT 3 TIMES ALREADY THIS YEAR ( YES THAT IS EVERY WEEK OUT OF 2020 SO FAR). THIS IS BECOMING A COMPLETE BURDEN IN MY LIFE AND I AM NOT GOING TO BE THE PERSON WHO HAS TO DIE FOR MAZDA TO ADDRESS THIS
Additional Notes:
CAR LULLS/JERKS WHEN ACCELERATING FROM LOW SPEEDS CAR LACKS POWER MOST OF THE TIME AND PERFORMS POORLY ENGINE LOSES POWER, SEVERAL OCCURRENCES OF WHAT WOULD APPEAR TO BE LIMP MODE ( CAN'T GET PASSED 2000-3000 ) RPMS CAR HAS ERRATIC IDLE RPMS, SOMETIMES HIGH AND SOMETIMES LOW I'VE RECENTLY HEARD THE ENGINE ROAR WHILE IDLING AND HISSING FROM THE ENGINE BAY WHEN SHUTTING OFF THE ENGINE ALSO SOUNDED LIKE THE CAR WAS DIESELING AFTER SHUT DOWN LIKELY BECAUSE THE CAR WAS BEGINNING TO OVERHEAT FROM THE IMMENSE STRESS IN THE ENGINE FROM RUNNING TOO LEAN CAR HAS POOR SOUND ABSORPTION IN THE CABIN, SOUNDS LIKE YOU'RE IN A AIRPLANE EVERY BUMP IT GOES OVER REVERBERATES THROUGH THE CAR FOR AN EXTREMELY UNPLEASANT AND UNSAFE EXPERIENCE FEELS LIKE THERE IS EXCESSIVE PLAY IN THE FRONT AXLE WHEELS SEEM TO DRAG AND THUD/THUMP LIKE THERE IS A FLAT WHEN THERE IS NOT I'VE HAD MY WHEELS ALIGNED TWICE ALREADY, THEY'VE BALANCED MY TIRES SEVERAL TIMES, EVEN CHANGED A WHEEL BEARING (I AM AWARE OF THE TSB RELEASED TO ADDRESS THESE CONCERNS AND YOU BLAME IT ON A BEARING) NOTHING MAKES THIS BETTER AND IT IS GETTING WORSE MY CAR HAS BEEN TO THE DEALERSHIP FOR THIS COMPLAINT 3 TIMES ALREADY THIS YEAR ( YES THAT IS EVERY WEEK OUT OF 2020 SO FAR). THIS IS BECOMING A COMPLETE BURDEN IN MY LIFE AND I AM NOT GOING TO BE THE PERSON WHO HAS TO DIE FOR MAZDA TO ADDRESS THIS
Mfg Campaign: 11301000
Recall Date: Jan 21, 2020
Mazda Motor Corp.
Defect Description:
SERVICE BRAKES
Potential Consequences:
VEHICLE IS 2 MONTHS OLD AND THE AUTOMATIC EMERGENCY BRAKING IS GOING OFF IN THE MIDDLE OF THE STREET WITH NO CARS AROUND. TODAY IT WENT OFF IN THE MIDDLE OF TRAFFIC AND LUCKILY THE DRIVER BEHIND ME WAS PAYING ATTENTION. I CALLED THE DEALER TO ASK ABOUT SERVICING THE RECALL AND THEY SAID THEY DID NOT HAVE A SOLUTION. WHEN I TOLD THEM I ALMOST GOT REAR ENDED. THEIR RESPONSE WAS THANK GOODNESS YOU DIDN'T AND IF THERE WAS ANYTHING ELSE THEY COULD HELP ME WITH. ZERO OFFERS TO HELP OR CONCERN FOR AN OBVIOUS SAFETY ISSUE WITH THIS VEHICLE.
Corrective Action:
VEHICLE IS 2 MONTHS OLD AND THE AUTOMATIC EMERGENCY BRAKING IS GOING OFF IN THE MIDDLE OF THE STREET WITH NO CARS AROUND. TODAY IT WENT OFF IN THE MIDDLE OF TRAFFIC AND LUCKILY THE DRIVER BEHIND ME WAS PAYING ATTENTION. I CALLED THE DEALER TO ASK ABOUT SERVICING THE RECALL AND THEY SAID THEY DID NOT HAVE A SOLUTION. WHEN I TOLD THEM I ALMOST GOT REAR ENDED. THEIR RESPONSE WAS THANK GOODNESS YOU DIDN'T AND IF THERE WAS ANYTHING ELSE THEY COULD HELP ME WITH. ZERO OFFERS TO HELP OR CONCERN FOR AN OBVIOUS SAFETY ISSUE WITH THIS VEHICLE.
Additional Notes:
VEHICLE IS 2 MONTHS OLD AND THE AUTOMATIC EMERGENCY BRAKING IS GOING OFF IN THE MIDDLE OF THE STREET WITH NO CARS AROUND. TODAY IT WENT OFF IN THE MIDDLE OF TRAFFIC AND LUCKILY THE DRIVER BEHIND ME WAS PAYING ATTENTION. I CALLED THE DEALER TO ASK ABOUT SERVICING THE RECALL AND THEY SAID THEY DID NOT HAVE A SOLUTION. WHEN I TOLD THEM I ALMOST GOT REAR ENDED. THEIR RESPONSE WAS THANK GOODNESS YOU DIDN'T AND IF THERE WAS ANYTHING ELSE THEY COULD HELP ME WITH. ZERO OFFERS TO HELP OR CONCERN FOR AN OBVIOUS SAFETY ISSUE WITH THIS VEHICLE.
Mfg Campaign: 11300527
Recall Date: Jan 20, 2020
Mazda Motor Corp.
Defect Description:
UNKNOWN OR OTHER
Potential Consequences:
VEHICLE IS 2 MONTHS OLD AND THE AUTOMATIC EMERGENCY BRAKING IS GOING OFF IN THE MIDDLE OF THE STREET WITH NO CARS AROUND. TODAY IT WENT OFF IN THE MIDDLE OF TRAFFIC AND LUCKILY THE DRIVER BEHIND ME WAS PAYING ATTENTION. I CALLED THE DEALER TO ASK ABOUT SERVICING THE RECALL AND THEY SAID THEY DID NOT HAVE A SOLUTION. WHEN I TOLD THEM I ALMOST GOT REAR ENDED. THEIR RESPONSE WAS THANK GOODNESS YOU DIDN'T AND IF THERE WAS ANYTHING ELSE THEY COULD HELP ME WITH. ZERO OFFERS TO HELP OR CONCERN FOR AN OBVIOUS SAFETY ISSUE WITH THIS VEHICLE.
Corrective Action:
VEHICLE IS 2 MONTHS OLD AND THE AUTOMATIC EMERGENCY BRAKING IS GOING OFF IN THE MIDDLE OF THE STREET WITH NO CARS AROUND. TODAY IT WENT OFF IN THE MIDDLE OF TRAFFIC AND LUCKILY THE DRIVER BEHIND ME WAS PAYING ATTENTION. I CALLED THE DEALER TO ASK ABOUT SERVICING THE RECALL AND THEY SAID THEY DID NOT HAVE A SOLUTION. WHEN I TOLD THEM I ALMOST GOT REAR ENDED. THEIR RESPONSE WAS THANK GOODNESS YOU DIDN'T AND IF THERE WAS ANYTHING ELSE THEY COULD HELP ME WITH. ZERO OFFERS TO HELP OR CONCERN FOR AN OBVIOUS SAFETY ISSUE WITH THIS VEHICLE.
Additional Notes:
VEHICLE IS 2 MONTHS OLD AND THE AUTOMATIC EMERGENCY BRAKING IS GOING OFF IN THE MIDDLE OF THE STREET WITH NO CARS AROUND. TODAY IT WENT OFF IN THE MIDDLE OF TRAFFIC AND LUCKILY THE DRIVER BEHIND ME WAS PAYING ATTENTION. I CALLED THE DEALER TO ASK ABOUT SERVICING THE RECALL AND THEY SAID THEY DID NOT HAVE A SOLUTION. WHEN I TOLD THEM I ALMOST GOT REAR ENDED. THEIR RESPONSE WAS THANK GOODNESS YOU DIDN'T AND IF THERE WAS ANYTHING ELSE THEY COULD HELP ME WITH. ZERO OFFERS TO HELP OR CONCERN FOR AN OBVIOUS SAFETY ISSUE WITH THIS VEHICLE.
Mfg Campaign: 11300527
Recall Date: Jan 20, 2020
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