Complaints & Recalls
Official Safety Recalls - Important!
8 RecallsThese are official manufacturer recalls ordered by NHTSA for safety defects. If you own this vehicle, contact your dealer immediately for free repairs.
Mazda North American Operations
Safety Issue:
Mazda North American Operations (Mazda) is recalling certain 2019-2020 Mazda3 vehicles. The Smart Brake System (SBS) can falsely detect an obstacle while driving, activating the automatic emergency braking system and suddenly stopping the vehicle.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: 4219L
Recall Date: Dec 19, 2019
Mazda North American Operations
Safety Issue:
Mazda North American Operations (Mazda) is recalling certain 2019 Mazda3 vehicles equipped with manual dimming mirrors. The adhesive between the interior rearview mirror and the housing may not be properly bonded, allowing the mirror to detach from the housing. Note: Vehicles equipped with auto dimming mirrors are not affected by this recall.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: 3919G
Recall Date: Jul 29, 2019
Mazda North American Operations
Safety Issue:
Mazda North American Operations (Mazda) is recalling certain 2019 Mazda3 vehicles. The seat cover material on both front seats may interfere with the head restraint lock release button, causing it to stick in the release position and not allow the head restraint to lock into place.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: 3819F
Recall Date: Jul 5, 2019
Mazda North American Operations
Safety Issue:
Mazda North American Operations (Mazda) is recalling certain 2018-2019 CX-5, Mazda6, and 2019 Mazda3 vehicles. A software error in the powertrain control module (PCM) may cause the engine to stall.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: 3719F
Recall Date: Jun 27, 2019
Mazda North American Operations
Safety Issue:
Mazda North American Operations (Mazda) is recalling certain 2019 Mazda3 vehicles. The lug nuts on all four wheels may loosen, potentially resulting in a wheel detaching from the vehicle.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: 3519F
Recall Date: Jun 7, 2019
Mazda North American Operations
Safety Issue:
Mazda North American Operations (Mazda) is recalling certain 2019 Mazda3 vehicles. Due to incorrect programing, the passenger air bag deactivation indicator light may erroneously turn off although the passenger air bag is deactivated. In addition, the seat belt status indicators for both the front passenger seat and/or rear seats may erroneously turn off although the front passenger and/or rear seat belts are unfastened.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: 3319E
Recall Date: May 14, 2019
Consumer Complaints
111 ComplaintsMazda Motor Corp.
Defect Description:
FORWARD COLLISION AVOIDANCE: AUTOMATIC EMERGENCY BRAKING
Potential Consequences:
WITHOUT CAUSE: THE VEHICLE WILL SUDDENLY DETECT THE PRESENCE OF ANOTHER VEHICLE AND/OR SENSE AN IMMINENT COLLISION AND SUBSEQUENTLY APPLIES THE AUTOMATIC BRAKING SYSTEM, CAUSING THE VEHICLE SPEED TO SUDDENLY DECREASE. THIS HAS HAPPENED REPEATEDLY OVER THE COURSE OF DRIVING THE CAR AND RESULTED IN BEING ALMOST REAR ENDED NUMEROUS TIMES. THIS IS A VERY DANGEROUS SCENARIO AND COULD EASILY CAUSE A SEVERE ACCIDENT, ESPECIALLY ON THE FREEWAY WHEN EVERYONE AROUND IS GOING REALLY FAST AND NEEDS MORE TIME TO REACT TO THE SUDDEN AND SHARP SLOWING DOWN OF MY VEHICLE. THIS HAPPENS IN VARIOUS LOCATIONS, FREEWAY, HIGHWAY, OR IN THE CITY. I HAVE TAKEN THE CAR TO THE DEALERSHIP NUMEROUS TIMES TO HAVE THIS FIXED, BUT GET A DIFFERENT ANSWER EVERY TIME I TAKE IT IN. BUT THE PROBLEM REMAINS UNRESOLVED AND CONTINUES TO PLACE ME, MY PASSENGERS, OTHER DRIVERS, AND EVEN PEDESTRIANS IN HARMS WAY.
Corrective Action:
WITHOUT CAUSE: THE VEHICLE WILL SUDDENLY DETECT THE PRESENCE OF ANOTHER VEHICLE AND/OR SENSE AN IMMINENT COLLISION AND SUBSEQUENTLY APPLIES THE AUTOMATIC BRAKING SYSTEM, CAUSING THE VEHICLE SPEED TO SUDDENLY DECREASE. THIS HAS HAPPENED REPEATEDLY OVER THE COURSE OF DRIVING THE CAR AND RESULTED IN BEING ALMOST REAR ENDED NUMEROUS TIMES. THIS IS A VERY DANGEROUS SCENARIO AND COULD EASILY CAUSE A SEVERE ACCIDENT, ESPECIALLY ON THE FREEWAY WHEN EVERYONE AROUND IS GOING REALLY FAST AND NEEDS MORE TIME TO REACT TO THE SUDDEN AND SHARP SLOWING DOWN OF MY VEHICLE. THIS HAPPENS IN VARIOUS LOCATIONS, FREEWAY, HIGHWAY, OR IN THE CITY. I HAVE TAKEN THE CAR TO THE DEALERSHIP NUMEROUS TIMES TO HAVE THIS FIXED, BUT GET A DIFFERENT ANSWER EVERY TIME I TAKE IT IN. BUT THE PROBLEM REMAINS UNRESOLVED AND CONTINUES TO PLACE ME, MY PASSENGERS, OTHER DRIVERS, AND EVEN PEDESTRIANS IN HARMS WAY.
Additional Notes:
WITHOUT CAUSE: THE VEHICLE WILL SUDDENLY DETECT THE PRESENCE OF ANOTHER VEHICLE AND/OR SENSE AN IMMINENT COLLISION AND SUBSEQUENTLY APPLIES THE AUTOMATIC BRAKING SYSTEM, CAUSING THE VEHICLE SPEED TO SUDDENLY DECREASE. THIS HAS HAPPENED REPEATEDLY OVER THE COURSE OF DRIVING THE CAR AND RESULTED IN BEING ALMOST REAR ENDED NUMEROUS TIMES. THIS IS A VERY DANGEROUS SCENARIO AND COULD EASILY CAUSE A SEVERE ACCIDENT, ESPECIALLY ON THE FREEWAY WHEN EVERYONE AROUND IS GOING REALLY FAST AND NEEDS MORE TIME TO REACT TO THE SUDDEN AND SHARP SLOWING DOWN OF MY VEHICLE. THIS HAPPENS IN VARIOUS LOCATIONS, FREEWAY, HIGHWAY, OR IN THE CITY. I HAVE TAKEN THE CAR TO THE DEALERSHIP NUMEROUS TIMES TO HAVE THIS FIXED, BUT GET A DIFFERENT ANSWER EVERY TIME I TAKE IT IN. BUT THE PROBLEM REMAINS UNRESOLVED AND CONTINUES TO PLACE ME, MY PASSENGERS, OTHER DRIVERS, AND EVEN PEDESTRIANS IN HARMS WAY.
Mfg Campaign: 11383002
Recall Date: Dec 11, 2020
Mazda Motor Corp.
Defect Description:
FORWARD COLLISION AVOIDANCE: WARNINGS
Potential Consequences:
WITHOUT CAUSE: THE VEHICLE WILL SUDDENLY DETECT THE PRESENCE OF ANOTHER VEHICLE AND/OR SENSE AN IMMINENT COLLISION AND SUBSEQUENTLY APPLIES THE AUTOMATIC BRAKING SYSTEM, CAUSING THE VEHICLE SPEED TO SUDDENLY DECREASE. THIS HAS HAPPENED REPEATEDLY OVER THE COURSE OF DRIVING THE CAR AND RESULTED IN BEING ALMOST REAR ENDED NUMEROUS TIMES. THIS IS A VERY DANGEROUS SCENARIO AND COULD EASILY CAUSE A SEVERE ACCIDENT, ESPECIALLY ON THE FREEWAY WHEN EVERYONE AROUND IS GOING REALLY FAST AND NEEDS MORE TIME TO REACT TO THE SUDDEN AND SHARP SLOWING DOWN OF MY VEHICLE. THIS HAPPENS IN VARIOUS LOCATIONS, FREEWAY, HIGHWAY, OR IN THE CITY. I HAVE TAKEN THE CAR TO THE DEALERSHIP NUMEROUS TIMES TO HAVE THIS FIXED, BUT GET A DIFFERENT ANSWER EVERY TIME I TAKE IT IN. BUT THE PROBLEM REMAINS UNRESOLVED AND CONTINUES TO PLACE ME, MY PASSENGERS, OTHER DRIVERS, AND EVEN PEDESTRIANS IN HARMS WAY.
Corrective Action:
WITHOUT CAUSE: THE VEHICLE WILL SUDDENLY DETECT THE PRESENCE OF ANOTHER VEHICLE AND/OR SENSE AN IMMINENT COLLISION AND SUBSEQUENTLY APPLIES THE AUTOMATIC BRAKING SYSTEM, CAUSING THE VEHICLE SPEED TO SUDDENLY DECREASE. THIS HAS HAPPENED REPEATEDLY OVER THE COURSE OF DRIVING THE CAR AND RESULTED IN BEING ALMOST REAR ENDED NUMEROUS TIMES. THIS IS A VERY DANGEROUS SCENARIO AND COULD EASILY CAUSE A SEVERE ACCIDENT, ESPECIALLY ON THE FREEWAY WHEN EVERYONE AROUND IS GOING REALLY FAST AND NEEDS MORE TIME TO REACT TO THE SUDDEN AND SHARP SLOWING DOWN OF MY VEHICLE. THIS HAPPENS IN VARIOUS LOCATIONS, FREEWAY, HIGHWAY, OR IN THE CITY. I HAVE TAKEN THE CAR TO THE DEALERSHIP NUMEROUS TIMES TO HAVE THIS FIXED, BUT GET A DIFFERENT ANSWER EVERY TIME I TAKE IT IN. BUT THE PROBLEM REMAINS UNRESOLVED AND CONTINUES TO PLACE ME, MY PASSENGERS, OTHER DRIVERS, AND EVEN PEDESTRIANS IN HARMS WAY.
Additional Notes:
WITHOUT CAUSE: THE VEHICLE WILL SUDDENLY DETECT THE PRESENCE OF ANOTHER VEHICLE AND/OR SENSE AN IMMINENT COLLISION AND SUBSEQUENTLY APPLIES THE AUTOMATIC BRAKING SYSTEM, CAUSING THE VEHICLE SPEED TO SUDDENLY DECREASE. THIS HAS HAPPENED REPEATEDLY OVER THE COURSE OF DRIVING THE CAR AND RESULTED IN BEING ALMOST REAR ENDED NUMEROUS TIMES. THIS IS A VERY DANGEROUS SCENARIO AND COULD EASILY CAUSE A SEVERE ACCIDENT, ESPECIALLY ON THE FREEWAY WHEN EVERYONE AROUND IS GOING REALLY FAST AND NEEDS MORE TIME TO REACT TO THE SUDDEN AND SHARP SLOWING DOWN OF MY VEHICLE. THIS HAPPENS IN VARIOUS LOCATIONS, FREEWAY, HIGHWAY, OR IN THE CITY. I HAVE TAKEN THE CAR TO THE DEALERSHIP NUMEROUS TIMES TO HAVE THIS FIXED, BUT GET A DIFFERENT ANSWER EVERY TIME I TAKE IT IN. BUT THE PROBLEM REMAINS UNRESOLVED AND CONTINUES TO PLACE ME, MY PASSENGERS, OTHER DRIVERS, AND EVEN PEDESTRIANS IN HARMS WAY.
Mfg Campaign: 11383002
Recall Date: Dec 11, 2020
Mazda Motor Corp.
Defect Description:
SERVICE BRAKES
Potential Consequences:
THE SMART BRAKE SYSTEM IS MALFUNCTIONING. THE CAR SLAMS ON ITS BRAKES FOR NO REASON. NO VEHICLE IS AHEAD OF ME. I HAVE BEEN DRIVING AT HIGHWAY SPEEDS WHEN THIS OCCURS AND I HAVEN'T BEEN REAR ENDED YET. IT'S HAPPENED NUMEROUS TIMES BEFORE AND AFTER I COMPLETED THE RECALL. THE CONDITION IS WORSE WHEN IT'S RAINING. THE CAR HAS BEEN AT THE DEALERSHIP FOR OVER 30 DAYS UNABLE TO REPAIR.
Corrective Action:
THE SMART BRAKE SYSTEM IS MALFUNCTIONING. THE CAR SLAMS ON ITS BRAKES FOR NO REASON. NO VEHICLE IS AHEAD OF ME. I HAVE BEEN DRIVING AT HIGHWAY SPEEDS WHEN THIS OCCURS AND I HAVEN'T BEEN REAR ENDED YET. IT'S HAPPENED NUMEROUS TIMES BEFORE AND AFTER I COMPLETED THE RECALL. THE CONDITION IS WORSE WHEN IT'S RAINING. THE CAR HAS BEEN AT THE DEALERSHIP FOR OVER 30 DAYS UNABLE TO REPAIR.
Additional Notes:
THE SMART BRAKE SYSTEM IS MALFUNCTIONING. THE CAR SLAMS ON ITS BRAKES FOR NO REASON. NO VEHICLE IS AHEAD OF ME. I HAVE BEEN DRIVING AT HIGHWAY SPEEDS WHEN THIS OCCURS AND I HAVEN'T BEEN REAR ENDED YET. IT'S HAPPENED NUMEROUS TIMES BEFORE AND AFTER I COMPLETED THE RECALL. THE CONDITION IS WORSE WHEN IT'S RAINING. THE CAR HAS BEEN AT THE DEALERSHIP FOR OVER 30 DAYS UNABLE TO REPAIR.
Mfg Campaign: 11364488
Recall Date: Oct 15, 2020
Mazda Motor Corp.
Defect Description:
ELECTRICAL SYSTEM
Potential Consequences:
THE SMART BRAKE SYSTEM IS MALFUNCTIONING. THE CAR SLAMS ON ITS BRAKES FOR NO REASON. NO VEHICLE IS AHEAD OF ME. I HAVE BEEN DRIVING AT HIGHWAY SPEEDS WHEN THIS OCCURS AND I HAVEN'T BEEN REAR ENDED YET. IT'S HAPPENED NUMEROUS TIMES BEFORE AND AFTER I COMPLETED THE RECALL. THE CONDITION IS WORSE WHEN IT'S RAINING. THE CAR HAS BEEN AT THE DEALERSHIP FOR OVER 30 DAYS UNABLE TO REPAIR.
Corrective Action:
THE SMART BRAKE SYSTEM IS MALFUNCTIONING. THE CAR SLAMS ON ITS BRAKES FOR NO REASON. NO VEHICLE IS AHEAD OF ME. I HAVE BEEN DRIVING AT HIGHWAY SPEEDS WHEN THIS OCCURS AND I HAVEN'T BEEN REAR ENDED YET. IT'S HAPPENED NUMEROUS TIMES BEFORE AND AFTER I COMPLETED THE RECALL. THE CONDITION IS WORSE WHEN IT'S RAINING. THE CAR HAS BEEN AT THE DEALERSHIP FOR OVER 30 DAYS UNABLE TO REPAIR.
Additional Notes:
THE SMART BRAKE SYSTEM IS MALFUNCTIONING. THE CAR SLAMS ON ITS BRAKES FOR NO REASON. NO VEHICLE IS AHEAD OF ME. I HAVE BEEN DRIVING AT HIGHWAY SPEEDS WHEN THIS OCCURS AND I HAVEN'T BEEN REAR ENDED YET. IT'S HAPPENED NUMEROUS TIMES BEFORE AND AFTER I COMPLETED THE RECALL. THE CONDITION IS WORSE WHEN IT'S RAINING. THE CAR HAS BEEN AT THE DEALERSHIP FOR OVER 30 DAYS UNABLE TO REPAIR.
Mfg Campaign: 11364488
Recall Date: Oct 15, 2020
Mazda Motor Corp.
Defect Description:
STRUCTURE:BODY
Potential Consequences:
I PURCHASED MY 2019 MAZDA3 HATCHBACK BRAND NEW LAST SEPT (2019). THIS SUMMER I NOTICED THE REAR DRIVER SIDE DOOR WAS DIFFICULT TO OPEN FULLY. IT SEEMED TO BE BINDING AT THE HINGE. HOWEVER, ON FURTHER INVESTIGATION I REALIZED THE FRONT EDGE OF THE DOOR WAS ACTUALLY HITTING/RUBBING AGAINST THE BACK EDGE OF THE FRONT DOOR! THIS HAD NOT BEEN AN ISSUE FOR THE FIRST FEW MONTHS I OWED THE VEHICLE. I ATTRIBUTED IT TO EITHER A SETTLING OF THE STRUCTURAL FRAME OF THE CAR OR AN EXPANSION OF THE DOORS DUE TO THE SUMMER HEAT. EITHER ONE I BELIEVE ARE CAUSE FOR ACTION BY THE MANUFACTURER. I HAVE NOW BROUGHT THE CAR TO TWO DIFFERENT MAZDA DEALERSHIP SERVICE DEPT'S AND BOTH EXPLAINED THAT, WHILE THE CAR HAS OBVIOUSLY NOT BEEN IN AN ACCIDENT, REPAIRING THE DEFECT UNDER WARRANTY MIGHT BE MORE DIFFICULT THAN I WOULD EXPECT. THE FIRST SAID HIS 'AUTO BODY SHOP WANTS TO CHARGE HIM EVEN IF IT IS COVERED BY WARRANTY' AND THE SECOND ADVISED HE 'COULD TAKE PICTURES AND SEND A REQUEST FOR COVERAGE TO 'MAZDA' SO THEY COULD DETERMINE WHETHER OR NOT IT WOULD BE COVERED BY WARRANTY BUT (THAT HE BELIEVES) IT WOULD BE A 'TOUGH FIGHT' AS IT'S NOT A 'KNOWN PROBLEM' ON THESE CARS.' I BELIEVE THE CORRECTION SHOULD NOT ONLY BE COVERED BY WARRANTY BUT MIGHT WARRANT ADDITIONAL ACTION INCLUDING A LARGER SCALE INVESTIGATION AND/OR RECALL. I SHOULD ADD THAT THE PAINT HAS BEEN REMOVED FROM BOTH DOORS WHERE THEY WERE RUBBING TOGETHER. THIS SHOULD BE REPAIRED AS WELL...REGARDLESS OF WHETHER THE FRAME OF THE CAR IS UNSTABLE OR THE DOORS ARE EXPANDING/CHANGING POSITION ON THEIR OWN.
Corrective Action:
I PURCHASED MY 2019 MAZDA3 HATCHBACK BRAND NEW LAST SEPT (2019). THIS SUMMER I NOTICED THE REAR DRIVER SIDE DOOR WAS DIFFICULT TO OPEN FULLY. IT SEEMED TO BE BINDING AT THE HINGE. HOWEVER, ON FURTHER INVESTIGATION I REALIZED THE FRONT EDGE OF THE DOOR WAS ACTUALLY HITTING/RUBBING AGAINST THE BACK EDGE OF THE FRONT DOOR! THIS HAD NOT BEEN AN ISSUE FOR THE FIRST FEW MONTHS I OWED THE VEHICLE. I ATTRIBUTED IT TO EITHER A SETTLING OF THE STRUCTURAL FRAME OF THE CAR OR AN EXPANSION OF THE DOORS DUE TO THE SUMMER HEAT. EITHER ONE I BELIEVE ARE CAUSE FOR ACTION BY THE MANUFACTURER. I HAVE NOW BROUGHT THE CAR TO TWO DIFFERENT MAZDA DEALERSHIP SERVICE DEPT'S AND BOTH EXPLAINED THAT, WHILE THE CAR HAS OBVIOUSLY NOT BEEN IN AN ACCIDENT, REPAIRING THE DEFECT UNDER WARRANTY MIGHT BE MORE DIFFICULT THAN I WOULD EXPECT. THE FIRST SAID HIS 'AUTO BODY SHOP WANTS TO CHARGE HIM EVEN IF IT IS COVERED BY WARRANTY' AND THE SECOND ADVISED HE 'COULD TAKE PICTURES AND SEND A REQUEST FOR COVERAGE TO 'MAZDA' SO THEY COULD DETERMINE WHETHER OR NOT IT WOULD BE COVERED BY WARRANTY BUT (THAT HE BELIEVES) IT WOULD BE A 'TOUGH FIGHT' AS IT'S NOT A 'KNOWN PROBLEM' ON THESE CARS.' I BELIEVE THE CORRECTION SHOULD NOT ONLY BE COVERED BY WARRANTY BUT MIGHT WARRANT ADDITIONAL ACTION INCLUDING A LARGER SCALE INVESTIGATION AND/OR RECALL. I SHOULD ADD THAT THE PAINT HAS BEEN REMOVED FROM BOTH DOORS WHERE THEY WERE RUBBING TOGETHER. THIS SHOULD BE REPAIRED AS WELL...REGARDLESS OF WHETHER THE FRAME OF THE CAR IS UNSTABLE OR THE DOORS ARE EXPANDING/CHANGING POSITION ON THEIR OWN.
Additional Notes:
I PURCHASED MY 2019 MAZDA3 HATCHBACK BRAND NEW LAST SEPT (2019). THIS SUMMER I NOTICED THE REAR DRIVER SIDE DOOR WAS DIFFICULT TO OPEN FULLY. IT SEEMED TO BE BINDING AT THE HINGE. HOWEVER, ON FURTHER INVESTIGATION I REALIZED THE FRONT EDGE OF THE DOOR WAS ACTUALLY HITTING/RUBBING AGAINST THE BACK EDGE OF THE FRONT DOOR! THIS HAD NOT BEEN AN ISSUE FOR THE FIRST FEW MONTHS I OWED THE VEHICLE. I ATTRIBUTED IT TO EITHER A SETTLING OF THE STRUCTURAL FRAME OF THE CAR OR AN EXPANSION OF THE DOORS DUE TO THE SUMMER HEAT. EITHER ONE I BELIEVE ARE CAUSE FOR ACTION BY THE MANUFACTURER. I HAVE NOW BROUGHT THE CAR TO TWO DIFFERENT MAZDA DEALERSHIP SERVICE DEPT'S AND BOTH EXPLAINED THAT, WHILE THE CAR HAS OBVIOUSLY NOT BEEN IN AN ACCIDENT, REPAIRING THE DEFECT UNDER WARRANTY MIGHT BE MORE DIFFICULT THAN I WOULD EXPECT. THE FIRST SAID HIS 'AUTO BODY SHOP WANTS TO CHARGE HIM EVEN IF IT IS COVERED BY WARRANTY' AND THE SECOND ADVISED HE 'COULD TAKE PICTURES AND SEND A REQUEST FOR COVERAGE TO 'MAZDA' SO THEY COULD DETERMINE WHETHER OR NOT IT WOULD BE COVERED BY WARRANTY BUT (THAT HE BELIEVES) IT WOULD BE A 'TOUGH FIGHT' AS IT'S NOT A 'KNOWN PROBLEM' ON THESE CARS.' I BELIEVE THE CORRECTION SHOULD NOT ONLY BE COVERED BY WARRANTY BUT MIGHT WARRANT ADDITIONAL ACTION INCLUDING A LARGER SCALE INVESTIGATION AND/OR RECALL. I SHOULD ADD THAT THE PAINT HAS BEEN REMOVED FROM BOTH DOORS WHERE THEY WERE RUBBING TOGETHER. THIS SHOULD BE REPAIRED AS WELL...REGARDLESS OF WHETHER THE FRAME OF THE CAR IS UNSTABLE OR THE DOORS ARE EXPANDING/CHANGING POSITION ON THEIR OWN.
Mfg Campaign: 11353601
Recall Date: Sep 7, 2020
Mazda Motor Corp.
Defect Description:
FUEL/PROPULSION SYSTEM
Potential Consequences:
FROM A FULL STOP AND FOOT ON THE BRAKE PEDAL, MOVE FOOT TO HIT THE GAS PEDAL AND A DELAY OR LAG IS EXPERIENCED ABOUT 50% OR MORE OF THE TIME. THE REGIONAL MAZDA EXPERT AND DEALERSHIP HAVE VERIFIED THE PROBLEM AND NOTHING BUT EXCUSES WHY THEY CANNOT FIGURE OUT HOW TO FIX IT HAVE BEEN STATED, THEREFORE I HAVE BEEN LIVING WITH IT FOR OVER 20K MILES ON A NEW CAR. WHILE STARTING FROM A FULL STOP AND FORGETTING ABOUT THE DELAY IN PROPULSION, IT HAS CAUSED SEVERAL NEAR-MISS ACCIDENTS FROM ONCOMING VEHICLES. WHEN I HIT THE GAS PEDAL, I EXPECT THE CAR TO MOVE FORWARD!! THIS IS DANGEROUS!! THE DEALERSHIP DOES NOT HAVE A SOLUTION AND IS POINTING TO MAZDA JAPAN FOR A SOLUTION, BUT NOTHING FOR OVER A YEAR NOW.
Corrective Action:
FROM A FULL STOP AND FOOT ON THE BRAKE PEDAL, MOVE FOOT TO HIT THE GAS PEDAL AND A DELAY OR LAG IS EXPERIENCED ABOUT 50% OR MORE OF THE TIME. THE REGIONAL MAZDA EXPERT AND DEALERSHIP HAVE VERIFIED THE PROBLEM AND NOTHING BUT EXCUSES WHY THEY CANNOT FIGURE OUT HOW TO FIX IT HAVE BEEN STATED, THEREFORE I HAVE BEEN LIVING WITH IT FOR OVER 20K MILES ON A NEW CAR. WHILE STARTING FROM A FULL STOP AND FORGETTING ABOUT THE DELAY IN PROPULSION, IT HAS CAUSED SEVERAL NEAR-MISS ACCIDENTS FROM ONCOMING VEHICLES. WHEN I HIT THE GAS PEDAL, I EXPECT THE CAR TO MOVE FORWARD!! THIS IS DANGEROUS!! THE DEALERSHIP DOES NOT HAVE A SOLUTION AND IS POINTING TO MAZDA JAPAN FOR A SOLUTION, BUT NOTHING FOR OVER A YEAR NOW.
Additional Notes:
FROM A FULL STOP AND FOOT ON THE BRAKE PEDAL, MOVE FOOT TO HIT THE GAS PEDAL AND A DELAY OR LAG IS EXPERIENCED ABOUT 50% OR MORE OF THE TIME. THE REGIONAL MAZDA EXPERT AND DEALERSHIP HAVE VERIFIED THE PROBLEM AND NOTHING BUT EXCUSES WHY THEY CANNOT FIGURE OUT HOW TO FIX IT HAVE BEEN STATED, THEREFORE I HAVE BEEN LIVING WITH IT FOR OVER 20K MILES ON A NEW CAR. WHILE STARTING FROM A FULL STOP AND FORGETTING ABOUT THE DELAY IN PROPULSION, IT HAS CAUSED SEVERAL NEAR-MISS ACCIDENTS FROM ONCOMING VEHICLES. WHEN I HIT THE GAS PEDAL, I EXPECT THE CAR TO MOVE FORWARD!! THIS IS DANGEROUS!! THE DEALERSHIP DOES NOT HAVE A SOLUTION AND IS POINTING TO MAZDA JAPAN FOR A SOLUTION, BUT NOTHING FOR OVER A YEAR NOW.
Mfg Campaign: 11352424
Recall Date: Sep 1, 2020
Mazda Motor Corp.
Defect Description:
POWER TRAIN
Potential Consequences:
FROM A FULL STOP AND FOOT ON THE BRAKE PEDAL, MOVE FOOT TO HIT THE GAS PEDAL AND A DELAY OR LAG IS EXPERIENCED ABOUT 50% OR MORE OF THE TIME. THE REGIONAL MAZDA EXPERT AND DEALERSHIP HAVE VERIFIED THE PROBLEM AND NOTHING BUT EXCUSES WHY THEY CANNOT FIGURE OUT HOW TO FIX IT HAVE BEEN STATED, THEREFORE I HAVE BEEN LIVING WITH IT FOR OVER 20K MILES ON A NEW CAR. WHILE STARTING FROM A FULL STOP AND FORGETTING ABOUT THE DELAY IN PROPULSION, IT HAS CAUSED SEVERAL NEAR-MISS ACCIDENTS FROM ONCOMING VEHICLES. WHEN I HIT THE GAS PEDAL, I EXPECT THE CAR TO MOVE FORWARD!! THIS IS DANGEROUS!! THE DEALERSHIP DOES NOT HAVE A SOLUTION AND IS POINTING TO MAZDA JAPAN FOR A SOLUTION, BUT NOTHING FOR OVER A YEAR NOW.
Corrective Action:
FROM A FULL STOP AND FOOT ON THE BRAKE PEDAL, MOVE FOOT TO HIT THE GAS PEDAL AND A DELAY OR LAG IS EXPERIENCED ABOUT 50% OR MORE OF THE TIME. THE REGIONAL MAZDA EXPERT AND DEALERSHIP HAVE VERIFIED THE PROBLEM AND NOTHING BUT EXCUSES WHY THEY CANNOT FIGURE OUT HOW TO FIX IT HAVE BEEN STATED, THEREFORE I HAVE BEEN LIVING WITH IT FOR OVER 20K MILES ON A NEW CAR. WHILE STARTING FROM A FULL STOP AND FORGETTING ABOUT THE DELAY IN PROPULSION, IT HAS CAUSED SEVERAL NEAR-MISS ACCIDENTS FROM ONCOMING VEHICLES. WHEN I HIT THE GAS PEDAL, I EXPECT THE CAR TO MOVE FORWARD!! THIS IS DANGEROUS!! THE DEALERSHIP DOES NOT HAVE A SOLUTION AND IS POINTING TO MAZDA JAPAN FOR A SOLUTION, BUT NOTHING FOR OVER A YEAR NOW.
Additional Notes:
FROM A FULL STOP AND FOOT ON THE BRAKE PEDAL, MOVE FOOT TO HIT THE GAS PEDAL AND A DELAY OR LAG IS EXPERIENCED ABOUT 50% OR MORE OF THE TIME. THE REGIONAL MAZDA EXPERT AND DEALERSHIP HAVE VERIFIED THE PROBLEM AND NOTHING BUT EXCUSES WHY THEY CANNOT FIGURE OUT HOW TO FIX IT HAVE BEEN STATED, THEREFORE I HAVE BEEN LIVING WITH IT FOR OVER 20K MILES ON A NEW CAR. WHILE STARTING FROM A FULL STOP AND FORGETTING ABOUT THE DELAY IN PROPULSION, IT HAS CAUSED SEVERAL NEAR-MISS ACCIDENTS FROM ONCOMING VEHICLES. WHEN I HIT THE GAS PEDAL, I EXPECT THE CAR TO MOVE FORWARD!! THIS IS DANGEROUS!! THE DEALERSHIP DOES NOT HAVE A SOLUTION AND IS POINTING TO MAZDA JAPAN FOR A SOLUTION, BUT NOTHING FOR OVER A YEAR NOW.
Mfg Campaign: 11352424
Recall Date: Sep 1, 2020
Mazda Motor Corp.
Defect Description:
VISIBILITY/WIPER
Potential Consequences:
I'M HAVING AN ISSUE WITH ALL GLASS IN THE VEHICLE WHEN I'M DRIVING IN THE RAIN OR FOGGY WEATHER. SEEMS IT'S LIKE THE TOP LAYER OF GLASS WAS DAMAGED BY SUN, PLEASE FOLLOW THE LINKS BELOW TO SEE MORE DETAILS: HTTPS://IMGUR.COM/A/ZLIDRMJ HTTPS://YOUTU.BE/Q47NISRTWZW HTTPS://YOUTU.BE/FRGWTVQ3GDG
Corrective Action:
I'M HAVING AN ISSUE WITH ALL GLASS IN THE VEHICLE WHEN I'M DRIVING IN THE RAIN OR FOGGY WEATHER. SEEMS IT'S LIKE THE TOP LAYER OF GLASS WAS DAMAGED BY SUN, PLEASE FOLLOW THE LINKS BELOW TO SEE MORE DETAILS: HTTPS://IMGUR.COM/A/ZLIDRMJ HTTPS://YOUTU.BE/Q47NISRTWZW HTTPS://YOUTU.BE/FRGWTVQ3GDG
Additional Notes:
I'M HAVING AN ISSUE WITH ALL GLASS IN THE VEHICLE WHEN I'M DRIVING IN THE RAIN OR FOGGY WEATHER. SEEMS IT'S LIKE THE TOP LAYER OF GLASS WAS DAMAGED BY SUN, PLEASE FOLLOW THE LINKS BELOW TO SEE MORE DETAILS: HTTPS://IMGUR.COM/A/ZLIDRMJ HTTPS://YOUTU.BE/Q47NISRTWZW HTTPS://YOUTU.BE/FRGWTVQ3GDG
Mfg Campaign: 11350710
Recall Date: Aug 21, 2020
Mazda Motor Corp.
Defect Description:
ELECTRICAL SYSTEM
Potential Consequences:
VEHICLE SLOWED TO 20MPH AND A WARNING MESSAGE 'ENGINE MALFUNCTION, TOKE TO DEALER''. PULLED OFF THE FREEWAY FOR A FEW MINUTES, RESTARTED THE ENGINE AND THE MESSAGE NO LONGER APPEARED. ( THE NEAREST DEALER IS 75 MILES AWAY) I AM IN FLAGSTAFF AT THIS TIME.
Corrective Action:
VEHICLE SLOWED TO 20MPH AND A WARNING MESSAGE 'ENGINE MALFUNCTION, TOKE TO DEALER''. PULLED OFF THE FREEWAY FOR A FEW MINUTES, RESTARTED THE ENGINE AND THE MESSAGE NO LONGER APPEARED. ( THE NEAREST DEALER IS 75 MILES AWAY) I AM IN FLAGSTAFF AT THIS TIME.
Additional Notes:
VEHICLE SLOWED TO 20MPH AND A WARNING MESSAGE 'ENGINE MALFUNCTION, TOKE TO DEALER''. PULLED OFF THE FREEWAY FOR A FEW MINUTES, RESTARTED THE ENGINE AND THE MESSAGE NO LONGER APPEARED. ( THE NEAREST DEALER IS 75 MILES AWAY) I AM IN FLAGSTAFF AT THIS TIME.
Mfg Campaign: 11349622
Recall Date: Aug 15, 2020
Mazda Motor Corp.
Defect Description:
ENGINE
Potential Consequences:
VEHICLE SLOWED TO 20MPH AND A WARNING MESSAGE 'ENGINE MALFUNCTION, TOKE TO DEALER''. PULLED OFF THE FREEWAY FOR A FEW MINUTES, RESTARTED THE ENGINE AND THE MESSAGE NO LONGER APPEARED. ( THE NEAREST DEALER IS 75 MILES AWAY) I AM IN FLAGSTAFF AT THIS TIME.
Corrective Action:
VEHICLE SLOWED TO 20MPH AND A WARNING MESSAGE 'ENGINE MALFUNCTION, TOKE TO DEALER''. PULLED OFF THE FREEWAY FOR A FEW MINUTES, RESTARTED THE ENGINE AND THE MESSAGE NO LONGER APPEARED. ( THE NEAREST DEALER IS 75 MILES AWAY) I AM IN FLAGSTAFF AT THIS TIME.
Additional Notes:
VEHICLE SLOWED TO 20MPH AND A WARNING MESSAGE 'ENGINE MALFUNCTION, TOKE TO DEALER''. PULLED OFF THE FREEWAY FOR A FEW MINUTES, RESTARTED THE ENGINE AND THE MESSAGE NO LONGER APPEARED. ( THE NEAREST DEALER IS 75 MILES AWAY) I AM IN FLAGSTAFF AT THIS TIME.
Mfg Campaign: 11349622
Recall Date: Aug 15, 2020
Mazda Motor Corp.
Defect Description:
SERVICE BRAKES
Potential Consequences:
I WAS TRAVELING EAST BOUND ON THE 10 FWY AT ABOUT 50 MPH BETWEEN THE EXITS TOWN AND INDIAN HILL WITH INDIAN HILL EXIT AT 1 MILES AWAY AND I WAS CHANGING LANES SO THAT I COULD EXIT ON INDIAN HILL THERE WAS A TRUCK THAT WAS AT THE INDIAN HILL EXIT PUTTING IT IN FRONT OF MY VEHICLE 1 MILES AWAY THERE WAS A CAR THAT WAS BEHIND ME AT APPROXIMATELY MILES AWAY. JUST AFTER I CHANGED LANES THE CAR WENT INTO AN EMERGENCY STOP AND THEN STALLED ALMOST CAUSING THE CAR THAT WAS BEHIND ME TO COME CLOSE TO REAR ENDING ME THIS IS MY SECOND COMPLAINT ABOUT THIS ISSUE (NHTSA COMPLAINT #11219653) BUT WAS THE THIRD TIME THAT I HAVE HAD THIS ISSUE. THE SECOND TIME I TOOK THE CAR IN FOR A RECALL ON THIS ISSUE ON FEB 27, 2020 10:00:00 AM
Corrective Action:
I WAS TRAVELING EAST BOUND ON THE 10 FWY AT ABOUT 50 MPH BETWEEN THE EXITS TOWN AND INDIAN HILL WITH INDIAN HILL EXIT AT 1 MILES AWAY AND I WAS CHANGING LANES SO THAT I COULD EXIT ON INDIAN HILL THERE WAS A TRUCK THAT WAS AT THE INDIAN HILL EXIT PUTTING IT IN FRONT OF MY VEHICLE 1 MILES AWAY THERE WAS A CAR THAT WAS BEHIND ME AT APPROXIMATELY MILES AWAY. JUST AFTER I CHANGED LANES THE CAR WENT INTO AN EMERGENCY STOP AND THEN STALLED ALMOST CAUSING THE CAR THAT WAS BEHIND ME TO COME CLOSE TO REAR ENDING ME THIS IS MY SECOND COMPLAINT ABOUT THIS ISSUE (NHTSA COMPLAINT #11219653) BUT WAS THE THIRD TIME THAT I HAVE HAD THIS ISSUE. THE SECOND TIME I TOOK THE CAR IN FOR A RECALL ON THIS ISSUE ON FEB 27, 2020 10:00:00 AM
Additional Notes:
I WAS TRAVELING EAST BOUND ON THE 10 FWY AT ABOUT 50 MPH BETWEEN THE EXITS TOWN AND INDIAN HILL WITH INDIAN HILL EXIT AT 1 MILES AWAY AND I WAS CHANGING LANES SO THAT I COULD EXIT ON INDIAN HILL THERE WAS A TRUCK THAT WAS AT THE INDIAN HILL EXIT PUTTING IT IN FRONT OF MY VEHICLE 1 MILES AWAY THERE WAS A CAR THAT WAS BEHIND ME AT APPROXIMATELY MILES AWAY. JUST AFTER I CHANGED LANES THE CAR WENT INTO AN EMERGENCY STOP AND THEN STALLED ALMOST CAUSING THE CAR THAT WAS BEHIND ME TO COME CLOSE TO REAR ENDING ME THIS IS MY SECOND COMPLAINT ABOUT THIS ISSUE (NHTSA COMPLAINT #11219653) BUT WAS THE THIRD TIME THAT I HAVE HAD THIS ISSUE. THE SECOND TIME I TOOK THE CAR IN FOR A RECALL ON THIS ISSUE ON FEB 27, 2020 10:00:00 AM
Mfg Campaign: 11348739
Recall Date: Aug 12, 2020
Mazda Motor Corp.
Defect Description:
ELECTRICAL SYSTEM
Potential Consequences:
TL* THE CONTACT OWNS A 2019 MAZDA MAZDA3. THE CONTACT STATED THAT THE BRAKE AUTO ALARM ACTIVATED CAUSING THE BRAKES TO ENGAGE. THE CONTACT STATED THE VEHICLE WAS INCLUDED IN 19V907000 (FORWARD COLLISION AVOIDANCE) FOR WHICH THE REMEDY WAS COMPLETED. THE CONTACT STATED THE FAILURE PERSISTED. THE CONTACT STATED THAT THE VEHICLE NETWORK MALFUNCTION WARNING LIGHT, VEHICLE INSPECTION NEEDED, SAFETY AND DRIVER SUPPORT SYSTEM DISABLED AND FRONT RADAR OBSCURED WARNING LIGHTS WERE ILLUMINATED. ADDITIONALLY, THE LANE DEPARTURE ALARM ACTIVATED, AND THE AUTO CORRECT ACTIVATED CAUSING THE VEHICLE TO PULL BOTH TO THE LEFT AND RIGHT. THE CONTACT TOOK THE VEHICLE TO THE DEALER (RUSS DARROW METRO MAZDA - ADDRESS: 11330 W METRO AUTO MALL DRIVE, MILWAUKEE, WI 53224 PHONE: (414) 409-9201) WHO PERFORMED THE RECALL REMEDY ALONG WITH 8 OTHER UNSPECIFIED RECALL REPAIRS HOWEVER, THE FAILURES PERSISTED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURES AND A CASE WAS FILED. THE APPROXIMATE FAILURE MILEAGE WAS 1,491.
Corrective Action:
TL* THE CONTACT OWNS A 2019 MAZDA MAZDA3. THE CONTACT STATED THAT THE BRAKE AUTO ALARM ACTIVATED CAUSING THE BRAKES TO ENGAGE. THE CONTACT STATED THE VEHICLE WAS INCLUDED IN 19V907000 (FORWARD COLLISION AVOIDANCE) FOR WHICH THE REMEDY WAS COMPLETED. THE CONTACT STATED THE FAILURE PERSISTED. THE CONTACT STATED THAT THE VEHICLE NETWORK MALFUNCTION WARNING LIGHT, VEHICLE INSPECTION NEEDED, SAFETY AND DRIVER SUPPORT SYSTEM DISABLED AND FRONT RADAR OBSCURED WARNING LIGHTS WERE ILLUMINATED. ADDITIONALLY, THE LANE DEPARTURE ALARM ACTIVATED, AND THE AUTO CORRECT ACTIVATED CAUSING THE VEHICLE TO PULL BOTH TO THE LEFT AND RIGHT. THE CONTACT TOOK THE VEHICLE TO THE DEALER (RUSS DARROW METRO MAZDA - ADDRESS: 11330 W METRO AUTO MALL DRIVE, MILWAUKEE, WI 53224 PHONE: (414) 409-9201) WHO PERFORMED THE RECALL REMEDY ALONG WITH 8 OTHER UNSPECIFIED RECALL REPAIRS HOWEVER, THE FAILURES PERSISTED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURES AND A CASE WAS FILED. THE APPROXIMATE FAILURE MILEAGE WAS 1,491.
Additional Notes:
TL* THE CONTACT OWNS A 2019 MAZDA MAZDA3. THE CONTACT STATED THAT THE BRAKE AUTO ALARM ACTIVATED CAUSING THE BRAKES TO ENGAGE. THE CONTACT STATED THE VEHICLE WAS INCLUDED IN 19V907000 (FORWARD COLLISION AVOIDANCE) FOR WHICH THE REMEDY WAS COMPLETED. THE CONTACT STATED THE FAILURE PERSISTED. THE CONTACT STATED THAT THE VEHICLE NETWORK MALFUNCTION WARNING LIGHT, VEHICLE INSPECTION NEEDED, SAFETY AND DRIVER SUPPORT SYSTEM DISABLED AND FRONT RADAR OBSCURED WARNING LIGHTS WERE ILLUMINATED. ADDITIONALLY, THE LANE DEPARTURE ALARM ACTIVATED, AND THE AUTO CORRECT ACTIVATED CAUSING THE VEHICLE TO PULL BOTH TO THE LEFT AND RIGHT. THE CONTACT TOOK THE VEHICLE TO THE DEALER (RUSS DARROW METRO MAZDA - ADDRESS: 11330 W METRO AUTO MALL DRIVE, MILWAUKEE, WI 53224 PHONE: (414) 409-9201) WHO PERFORMED THE RECALL REMEDY ALONG WITH 8 OTHER UNSPECIFIED RECALL REPAIRS HOWEVER, THE FAILURES PERSISTED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURES AND A CASE WAS FILED. THE APPROXIMATE FAILURE MILEAGE WAS 1,491.
Mfg Campaign: 11343152
Recall Date: Aug 4, 2020
Mazda Motor Corp.
Defect Description:
FORWARD COLLISION AVOIDANCE: AUTOMATIC EMERGENCY BRAKING
Potential Consequences:
TL* THE CONTACT OWNS A 2019 MAZDA MAZDA3. THE CONTACT STATED THAT THE BRAKE AUTO ALARM ACTIVATED CAUSING THE BRAKES TO ENGAGE. THE CONTACT STATED THE VEHICLE WAS INCLUDED IN 19V907000 (FORWARD COLLISION AVOIDANCE) FOR WHICH THE REMEDY WAS COMPLETED. THE CONTACT STATED THE FAILURE PERSISTED. THE CONTACT STATED THAT THE VEHICLE NETWORK MALFUNCTION WARNING LIGHT, VEHICLE INSPECTION NEEDED, SAFETY AND DRIVER SUPPORT SYSTEM DISABLED AND FRONT RADAR OBSCURED WARNING LIGHTS WERE ILLUMINATED. ADDITIONALLY, THE LANE DEPARTURE ALARM ACTIVATED, AND THE AUTO CORRECT ACTIVATED CAUSING THE VEHICLE TO PULL BOTH TO THE LEFT AND RIGHT. THE CONTACT TOOK THE VEHICLE TO THE DEALER (RUSS DARROW METRO MAZDA - ADDRESS: 11330 W METRO AUTO MALL DRIVE, MILWAUKEE, WI 53224 PHONE: (414) 409-9201) WHO PERFORMED THE RECALL REMEDY ALONG WITH 8 OTHER UNSPECIFIED RECALL REPAIRS HOWEVER, THE FAILURES PERSISTED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURES AND A CASE WAS FILED. THE APPROXIMATE FAILURE MILEAGE WAS 1,491.
Corrective Action:
TL* THE CONTACT OWNS A 2019 MAZDA MAZDA3. THE CONTACT STATED THAT THE BRAKE AUTO ALARM ACTIVATED CAUSING THE BRAKES TO ENGAGE. THE CONTACT STATED THE VEHICLE WAS INCLUDED IN 19V907000 (FORWARD COLLISION AVOIDANCE) FOR WHICH THE REMEDY WAS COMPLETED. THE CONTACT STATED THE FAILURE PERSISTED. THE CONTACT STATED THAT THE VEHICLE NETWORK MALFUNCTION WARNING LIGHT, VEHICLE INSPECTION NEEDED, SAFETY AND DRIVER SUPPORT SYSTEM DISABLED AND FRONT RADAR OBSCURED WARNING LIGHTS WERE ILLUMINATED. ADDITIONALLY, THE LANE DEPARTURE ALARM ACTIVATED, AND THE AUTO CORRECT ACTIVATED CAUSING THE VEHICLE TO PULL BOTH TO THE LEFT AND RIGHT. THE CONTACT TOOK THE VEHICLE TO THE DEALER (RUSS DARROW METRO MAZDA - ADDRESS: 11330 W METRO AUTO MALL DRIVE, MILWAUKEE, WI 53224 PHONE: (414) 409-9201) WHO PERFORMED THE RECALL REMEDY ALONG WITH 8 OTHER UNSPECIFIED RECALL REPAIRS HOWEVER, THE FAILURES PERSISTED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURES AND A CASE WAS FILED. THE APPROXIMATE FAILURE MILEAGE WAS 1,491.
Additional Notes:
TL* THE CONTACT OWNS A 2019 MAZDA MAZDA3. THE CONTACT STATED THAT THE BRAKE AUTO ALARM ACTIVATED CAUSING THE BRAKES TO ENGAGE. THE CONTACT STATED THE VEHICLE WAS INCLUDED IN 19V907000 (FORWARD COLLISION AVOIDANCE) FOR WHICH THE REMEDY WAS COMPLETED. THE CONTACT STATED THE FAILURE PERSISTED. THE CONTACT STATED THAT THE VEHICLE NETWORK MALFUNCTION WARNING LIGHT, VEHICLE INSPECTION NEEDED, SAFETY AND DRIVER SUPPORT SYSTEM DISABLED AND FRONT RADAR OBSCURED WARNING LIGHTS WERE ILLUMINATED. ADDITIONALLY, THE LANE DEPARTURE ALARM ACTIVATED, AND THE AUTO CORRECT ACTIVATED CAUSING THE VEHICLE TO PULL BOTH TO THE LEFT AND RIGHT. THE CONTACT TOOK THE VEHICLE TO THE DEALER (RUSS DARROW METRO MAZDA - ADDRESS: 11330 W METRO AUTO MALL DRIVE, MILWAUKEE, WI 53224 PHONE: (414) 409-9201) WHO PERFORMED THE RECALL REMEDY ALONG WITH 8 OTHER UNSPECIFIED RECALL REPAIRS HOWEVER, THE FAILURES PERSISTED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURES AND A CASE WAS FILED. THE APPROXIMATE FAILURE MILEAGE WAS 1,491.
Mfg Campaign: 11343152
Recall Date: Aug 4, 2020
Mazda Motor Corp.
Defect Description:
FORWARD COLLISION AVOIDANCE
Potential Consequences:
TL* THE CONTACT OWNS A 2019 MAZDA MAZDA3. THE CONTACT STATED THAT THE BRAKE AUTO ALARM ACTIVATED CAUSING THE BRAKES TO ENGAGE. THE CONTACT STATED THE VEHICLE WAS INCLUDED IN 19V907000 (FORWARD COLLISION AVOIDANCE) FOR WHICH THE REMEDY WAS COMPLETED. THE CONTACT STATED THE FAILURE PERSISTED. THE CONTACT STATED THAT THE VEHICLE NETWORK MALFUNCTION WARNING LIGHT, VEHICLE INSPECTION NEEDED, SAFETY AND DRIVER SUPPORT SYSTEM DISABLED AND FRONT RADAR OBSCURED WARNING LIGHTS WERE ILLUMINATED. ADDITIONALLY, THE LANE DEPARTURE ALARM ACTIVATED, AND THE AUTO CORRECT ACTIVATED CAUSING THE VEHICLE TO PULL BOTH TO THE LEFT AND RIGHT. THE CONTACT TOOK THE VEHICLE TO THE DEALER (RUSS DARROW METRO MAZDA - ADDRESS: 11330 W METRO AUTO MALL DRIVE, MILWAUKEE, WI 53224 PHONE: (414) 409-9201) WHO PERFORMED THE RECALL REMEDY ALONG WITH 8 OTHER UNSPECIFIED RECALL REPAIRS HOWEVER, THE FAILURES PERSISTED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURES AND A CASE WAS FILED. THE APPROXIMATE FAILURE MILEAGE WAS 1,491.
Corrective Action:
TL* THE CONTACT OWNS A 2019 MAZDA MAZDA3. THE CONTACT STATED THAT THE BRAKE AUTO ALARM ACTIVATED CAUSING THE BRAKES TO ENGAGE. THE CONTACT STATED THE VEHICLE WAS INCLUDED IN 19V907000 (FORWARD COLLISION AVOIDANCE) FOR WHICH THE REMEDY WAS COMPLETED. THE CONTACT STATED THE FAILURE PERSISTED. THE CONTACT STATED THAT THE VEHICLE NETWORK MALFUNCTION WARNING LIGHT, VEHICLE INSPECTION NEEDED, SAFETY AND DRIVER SUPPORT SYSTEM DISABLED AND FRONT RADAR OBSCURED WARNING LIGHTS WERE ILLUMINATED. ADDITIONALLY, THE LANE DEPARTURE ALARM ACTIVATED, AND THE AUTO CORRECT ACTIVATED CAUSING THE VEHICLE TO PULL BOTH TO THE LEFT AND RIGHT. THE CONTACT TOOK THE VEHICLE TO THE DEALER (RUSS DARROW METRO MAZDA - ADDRESS: 11330 W METRO AUTO MALL DRIVE, MILWAUKEE, WI 53224 PHONE: (414) 409-9201) WHO PERFORMED THE RECALL REMEDY ALONG WITH 8 OTHER UNSPECIFIED RECALL REPAIRS HOWEVER, THE FAILURES PERSISTED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURES AND A CASE WAS FILED. THE APPROXIMATE FAILURE MILEAGE WAS 1,491.
Additional Notes:
TL* THE CONTACT OWNS A 2019 MAZDA MAZDA3. THE CONTACT STATED THAT THE BRAKE AUTO ALARM ACTIVATED CAUSING THE BRAKES TO ENGAGE. THE CONTACT STATED THE VEHICLE WAS INCLUDED IN 19V907000 (FORWARD COLLISION AVOIDANCE) FOR WHICH THE REMEDY WAS COMPLETED. THE CONTACT STATED THE FAILURE PERSISTED. THE CONTACT STATED THAT THE VEHICLE NETWORK MALFUNCTION WARNING LIGHT, VEHICLE INSPECTION NEEDED, SAFETY AND DRIVER SUPPORT SYSTEM DISABLED AND FRONT RADAR OBSCURED WARNING LIGHTS WERE ILLUMINATED. ADDITIONALLY, THE LANE DEPARTURE ALARM ACTIVATED, AND THE AUTO CORRECT ACTIVATED CAUSING THE VEHICLE TO PULL BOTH TO THE LEFT AND RIGHT. THE CONTACT TOOK THE VEHICLE TO THE DEALER (RUSS DARROW METRO MAZDA - ADDRESS: 11330 W METRO AUTO MALL DRIVE, MILWAUKEE, WI 53224 PHONE: (414) 409-9201) WHO PERFORMED THE RECALL REMEDY ALONG WITH 8 OTHER UNSPECIFIED RECALL REPAIRS HOWEVER, THE FAILURES PERSISTED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURES AND A CASE WAS FILED. THE APPROXIMATE FAILURE MILEAGE WAS 1,491.
Mfg Campaign: 11343152
Recall Date: Aug 4, 2020
Mazda Motor Corp.
Defect Description:
SERVICE BRAKES
Potential Consequences:
I DRIVING UPHILL ON A RESIDENTIAL STREET. AS I STARTED TO SLOW TO TURN THE SMART BRAKE SUPPORT FLASHED BRAKE ON MY DASH AND IMMEDIATELY ENGAGED THE BRAKES AND STOPPED THE CAR. THE ROAD HAD A VERY SLIGHT CURVE WITH A FEW CARS PARKED. THERE WERE NO OTHER MOVING VEHICLES IN THE AREA. IF A CAR HAD BEEN BEHIND ME IT WOULD HAVE CAUSED AN ACCIDENT. THE SYSTEM HAS GIVEN FALSE WARNINGS A LOT BUT THIS WAS THIS FIRST TIME THAT IT STOPPED THE CAR. I BROUGHT IT TO THE DEALERSHIP 2 DAYS LATER AND THEY TESTED THE CAR AND SAID IT IS WORKING NORMALLY.
Corrective Action:
I DRIVING UPHILL ON A RESIDENTIAL STREET. AS I STARTED TO SLOW TO TURN THE SMART BRAKE SUPPORT FLASHED BRAKE ON MY DASH AND IMMEDIATELY ENGAGED THE BRAKES AND STOPPED THE CAR. THE ROAD HAD A VERY SLIGHT CURVE WITH A FEW CARS PARKED. THERE WERE NO OTHER MOVING VEHICLES IN THE AREA. IF A CAR HAD BEEN BEHIND ME IT WOULD HAVE CAUSED AN ACCIDENT. THE SYSTEM HAS GIVEN FALSE WARNINGS A LOT BUT THIS WAS THIS FIRST TIME THAT IT STOPPED THE CAR. I BROUGHT IT TO THE DEALERSHIP 2 DAYS LATER AND THEY TESTED THE CAR AND SAID IT IS WORKING NORMALLY.
Additional Notes:
I DRIVING UPHILL ON A RESIDENTIAL STREET. AS I STARTED TO SLOW TO TURN THE SMART BRAKE SUPPORT FLASHED BRAKE ON MY DASH AND IMMEDIATELY ENGAGED THE BRAKES AND STOPPED THE CAR. THE ROAD HAD A VERY SLIGHT CURVE WITH A FEW CARS PARKED. THERE WERE NO OTHER MOVING VEHICLES IN THE AREA. IF A CAR HAD BEEN BEHIND ME IT WOULD HAVE CAUSED AN ACCIDENT. THE SYSTEM HAS GIVEN FALSE WARNINGS A LOT BUT THIS WAS THIS FIRST TIME THAT IT STOPPED THE CAR. I BROUGHT IT TO THE DEALERSHIP 2 DAYS LATER AND THEY TESTED THE CAR AND SAID IT IS WORKING NORMALLY.
Mfg Campaign: 11342544
Recall Date: Jul 31, 2020
Mazda Motor Corp.
Defect Description:
UNKNOWN OR OTHER
Potential Consequences:
I DRIVING UPHILL ON A RESIDENTIAL STREET. AS I STARTED TO SLOW TO TURN THE SMART BRAKE SUPPORT FLASHED BRAKE ON MY DASH AND IMMEDIATELY ENGAGED THE BRAKES AND STOPPED THE CAR. THE ROAD HAD A VERY SLIGHT CURVE WITH A FEW CARS PARKED. THERE WERE NO OTHER MOVING VEHICLES IN THE AREA. IF A CAR HAD BEEN BEHIND ME IT WOULD HAVE CAUSED AN ACCIDENT. THE SYSTEM HAS GIVEN FALSE WARNINGS A LOT BUT THIS WAS THIS FIRST TIME THAT IT STOPPED THE CAR. I BROUGHT IT TO THE DEALERSHIP 2 DAYS LATER AND THEY TESTED THE CAR AND SAID IT IS WORKING NORMALLY.
Corrective Action:
I DRIVING UPHILL ON A RESIDENTIAL STREET. AS I STARTED TO SLOW TO TURN THE SMART BRAKE SUPPORT FLASHED BRAKE ON MY DASH AND IMMEDIATELY ENGAGED THE BRAKES AND STOPPED THE CAR. THE ROAD HAD A VERY SLIGHT CURVE WITH A FEW CARS PARKED. THERE WERE NO OTHER MOVING VEHICLES IN THE AREA. IF A CAR HAD BEEN BEHIND ME IT WOULD HAVE CAUSED AN ACCIDENT. THE SYSTEM HAS GIVEN FALSE WARNINGS A LOT BUT THIS WAS THIS FIRST TIME THAT IT STOPPED THE CAR. I BROUGHT IT TO THE DEALERSHIP 2 DAYS LATER AND THEY TESTED THE CAR AND SAID IT IS WORKING NORMALLY.
Additional Notes:
I DRIVING UPHILL ON A RESIDENTIAL STREET. AS I STARTED TO SLOW TO TURN THE SMART BRAKE SUPPORT FLASHED BRAKE ON MY DASH AND IMMEDIATELY ENGAGED THE BRAKES AND STOPPED THE CAR. THE ROAD HAD A VERY SLIGHT CURVE WITH A FEW CARS PARKED. THERE WERE NO OTHER MOVING VEHICLES IN THE AREA. IF A CAR HAD BEEN BEHIND ME IT WOULD HAVE CAUSED AN ACCIDENT. THE SYSTEM HAS GIVEN FALSE WARNINGS A LOT BUT THIS WAS THIS FIRST TIME THAT IT STOPPED THE CAR. I BROUGHT IT TO THE DEALERSHIP 2 DAYS LATER AND THEY TESTED THE CAR AND SAID IT IS WORKING NORMALLY.
Mfg Campaign: 11342544
Recall Date: Jul 31, 2020
Mazda Motor Corp.
Defect Description:
ELECTRICAL SYSTEM
Potential Consequences:
RADAR CRUISE CONTROL MALFUNCTION AND SAFETY SYSTEMS MALFUNCTION FREQUENTLY. SAFETY SYSTEMS COMPLETELY DISABLE WITHOUT WARNING PERIODICALLY WHILE DRIVING. RADAR CRUISE CONTROL DOESN'T WORK RANDOMLY. MAZDA DEALERSHIP CAN'T REPLICATE THE ISSUE. OTHER 2019 MAZDA 3 OWNERS HAVE THE EXACT ISSUE AND NO RECALL OR FIX HAS BEEN ISSUED. *TR
Corrective Action:
RADAR CRUISE CONTROL MALFUNCTION AND SAFETY SYSTEMS MALFUNCTION FREQUENTLY. SAFETY SYSTEMS COMPLETELY DISABLE WITHOUT WARNING PERIODICALLY WHILE DRIVING. RADAR CRUISE CONTROL DOESN'T WORK RANDOMLY. MAZDA DEALERSHIP CAN'T REPLICATE THE ISSUE. OTHER 2019 MAZDA 3 OWNERS HAVE THE EXACT ISSUE AND NO RECALL OR FIX HAS BEEN ISSUED. *TR
Additional Notes:
RADAR CRUISE CONTROL MALFUNCTION AND SAFETY SYSTEMS MALFUNCTION FREQUENTLY. SAFETY SYSTEMS COMPLETELY DISABLE WITHOUT WARNING PERIODICALLY WHILE DRIVING. RADAR CRUISE CONTROL DOESN'T WORK RANDOMLY. MAZDA DEALERSHIP CAN'T REPLICATE THE ISSUE. OTHER 2019 MAZDA 3 OWNERS HAVE THE EXACT ISSUE AND NO RECALL OR FIX HAS BEEN ISSUED. *TR
Mfg Campaign: 11326172
Recall Date: May 27, 2020
Mazda Motor Corp.
Defect Description:
VEHICLE SPEED CONTROL
Potential Consequences:
RADAR CRUISE CONTROL MALFUNCTION AND SAFETY SYSTEMS MALFUNCTION FREQUENTLY. SAFETY SYSTEMS COMPLETELY DISABLE WITHOUT WARNING PERIODICALLY WHILE DRIVING. RADAR CRUISE CONTROL DOESN'T WORK RANDOMLY. MAZDA DEALERSHIP CAN'T REPLICATE THE ISSUE. OTHER 2019 MAZDA 3 OWNERS HAVE THE EXACT ISSUE AND NO RECALL OR FIX HAS BEEN ISSUED. *TR
Corrective Action:
RADAR CRUISE CONTROL MALFUNCTION AND SAFETY SYSTEMS MALFUNCTION FREQUENTLY. SAFETY SYSTEMS COMPLETELY DISABLE WITHOUT WARNING PERIODICALLY WHILE DRIVING. RADAR CRUISE CONTROL DOESN'T WORK RANDOMLY. MAZDA DEALERSHIP CAN'T REPLICATE THE ISSUE. OTHER 2019 MAZDA 3 OWNERS HAVE THE EXACT ISSUE AND NO RECALL OR FIX HAS BEEN ISSUED. *TR
Additional Notes:
RADAR CRUISE CONTROL MALFUNCTION AND SAFETY SYSTEMS MALFUNCTION FREQUENTLY. SAFETY SYSTEMS COMPLETELY DISABLE WITHOUT WARNING PERIODICALLY WHILE DRIVING. RADAR CRUISE CONTROL DOESN'T WORK RANDOMLY. MAZDA DEALERSHIP CAN'T REPLICATE THE ISSUE. OTHER 2019 MAZDA 3 OWNERS HAVE THE EXACT ISSUE AND NO RECALL OR FIX HAS BEEN ISSUED. *TR
Mfg Campaign: 11326172
Recall Date: May 27, 2020
Mazda Motor Corp.
Defect Description:
UNKNOWN OR OTHER
Potential Consequences:
RADAR CRUISE CONTROL MALFUNCTION AND SAFETY SYSTEMS MALFUNCTION FREQUENTLY. SAFETY SYSTEMS COMPLETELY DISABLE WITHOUT WARNING PERIODICALLY WHILE DRIVING. RADAR CRUISE CONTROL DOESN'T WORK RANDOMLY. MAZDA DEALERSHIP CAN'T REPLICATE THE ISSUE. OTHER 2019 MAZDA 3 OWNERS HAVE THE EXACT ISSUE AND NO RECALL OR FIX HAS BEEN ISSUED. *TR
Corrective Action:
RADAR CRUISE CONTROL MALFUNCTION AND SAFETY SYSTEMS MALFUNCTION FREQUENTLY. SAFETY SYSTEMS COMPLETELY DISABLE WITHOUT WARNING PERIODICALLY WHILE DRIVING. RADAR CRUISE CONTROL DOESN'T WORK RANDOMLY. MAZDA DEALERSHIP CAN'T REPLICATE THE ISSUE. OTHER 2019 MAZDA 3 OWNERS HAVE THE EXACT ISSUE AND NO RECALL OR FIX HAS BEEN ISSUED. *TR
Additional Notes:
RADAR CRUISE CONTROL MALFUNCTION AND SAFETY SYSTEMS MALFUNCTION FREQUENTLY. SAFETY SYSTEMS COMPLETELY DISABLE WITHOUT WARNING PERIODICALLY WHILE DRIVING. RADAR CRUISE CONTROL DOESN'T WORK RANDOMLY. MAZDA DEALERSHIP CAN'T REPLICATE THE ISSUE. OTHER 2019 MAZDA 3 OWNERS HAVE THE EXACT ISSUE AND NO RECALL OR FIX HAS BEEN ISSUED. *TR
Mfg Campaign: 11326172
Recall Date: May 27, 2020
Mazda Motor Corp.
Defect Description:
POWER TRAIN
Potential Consequences:
AUTOMATIC TRANSMISSION WENT OUT ON ME WHILE DRIVING ON ROAD. THE TRANSMISSION STARTED TO SLIP WHILE I WAS DOING 15 MPH AND JUST GAVE OUT IN THE MIDDLE OF THE STREET. ALL YOU COULD SMELL IS BURNT FLUID AND HEAR A LOUD WHINING NOISE FROM UNDER THE CAR WHILE AT IDLE. THE CAR ONLY HAS 12,680 MILES ON IT. THE TRANSMISSION WAS REPLACED UNDER WARRANTY. I AM HIGHLY DISAPPOINTMENT WITH THIS CAR.*DT*JB
Corrective Action:
AUTOMATIC TRANSMISSION WENT OUT ON ME WHILE DRIVING ON ROAD. THE TRANSMISSION STARTED TO SLIP WHILE I WAS DOING 15 MPH AND JUST GAVE OUT IN THE MIDDLE OF THE STREET. ALL YOU COULD SMELL IS BURNT FLUID AND HEAR A LOUD WHINING NOISE FROM UNDER THE CAR WHILE AT IDLE. THE CAR ONLY HAS 12,680 MILES ON IT. THE TRANSMISSION WAS REPLACED UNDER WARRANTY. I AM HIGHLY DISAPPOINTMENT WITH THIS CAR.*DT*JB
Additional Notes:
AUTOMATIC TRANSMISSION WENT OUT ON ME WHILE DRIVING ON ROAD. THE TRANSMISSION STARTED TO SLIP WHILE I WAS DOING 15 MPH AND JUST GAVE OUT IN THE MIDDLE OF THE STREET. ALL YOU COULD SMELL IS BURNT FLUID AND HEAR A LOUD WHINING NOISE FROM UNDER THE CAR WHILE AT IDLE. THE CAR ONLY HAS 12,680 MILES ON IT. THE TRANSMISSION WAS REPLACED UNDER WARRANTY. I AM HIGHLY DISAPPOINTMENT WITH THIS CAR.*DT*JB
Mfg Campaign: 11326012
Recall Date: May 26, 2020
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