Complaints & Recalls
Official Safety Recalls - Important!
6 RecallsThese are official manufacturer recalls ordered by NHTSA for safety defects. If you own this vehicle, contact your dealer immediately for free repairs.
Mazda North American Operations
Safety Issue:
Mazda North American Operations (Mazda) is recalling certain 2014-2018 Mazda3 and 2016-2021 CX-3 vehicles. The rearview camera image may not display properly by showing a flickering or distorted image.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Mfg Campaign: 6023G
Recall Date: Jul 14, 2023
Mazda North American Operations
Safety Issue:
Mazda North American Operations (Mazda) is recalling certain 2016-2018 Mazda3 vehicles. A defective windshield wiper relay may cause the windshield wipers to become inoperative, reducing the driver's visibility.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: 3219D
Recall Date: Apr 4, 2019
Mazda North American Operations
Safety Issue:
Mazda North American Operations (Mazda) is recalling certain 2014-2015 Mazda6 and 2014-2016 Mazda3 vehicles. Water could possibly enter the brake caliper causing the parking brake actuator shaft to corrode and possibly bind.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: 1217F
Recall Date: Jun 22, 2017
Mazda North American Operations
Safety Issue:
Mazda North American Operations (Mazda) is recalling certain model year 2016 Mazda3 vehicles manufactured September 24, 2015, to October 16, 2015. During manufacturing, the fuel tanks for the affected vehicles may have deformed, resulting in a fuel leak from the recirculation pipe welded connection.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: 0216I
Recall Date: Sep 23, 2016
Mazda North American Operations
Safety Issue:
Mazda Motors North American Operations (Mazda) is recalling certain model year 2014-2016 Mazda3 vehicles manufactured January 4, 2014, to September 18, 2015. The fuel tank of the affected vehicles may have been improperly handled during manufacturing and, as a result, the welded attachment of the Inlet Check Valve (ICV) may fail and allow fuel to leak.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: 0116I
Recall Date: Sep 22, 2016
Mazda North American Operations
Safety Issue:
Mazda North American Operations (Mazda) is recalling certain model year 2015-2016 Mazda3 vehicles manufactured May 21, 2015, to August 25, 2015. The affected vehicles are equipped with a fuel tank with a shut-off valve that can allow fuel to enter into the fuel tank emissions systems. If enough fuel enters the emission system it may leak out onto the ground or result in an engine stall.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: 8615J
Recall Date: Oct 2, 2015
Consumer Complaints
133 ComplaintsMazda Motor Corp.
Defect Description:
UNKNOWN OR OTHER
Potential Consequences:
SUNROOF GLASS SHATTERED OUTWARD WITHOUT ANY CAUSE OR WARNING. THE SUNROOF WAS CLOSED AT THE TIME AND THERE WERE NO CRACKS, NO BREAKS, NO LEAKS, NO WEAKNESSES IDENTIFIED. WHEN IT SHATTERED, I WAS DRIVING DOWN INTERSTATE 25 AT APPROXIMATELY 78 MPH. TIRES ARE PROPERLY INFLATED.
Corrective Action:
SUNROOF GLASS SHATTERED OUTWARD WITHOUT ANY CAUSE OR WARNING. THE SUNROOF WAS CLOSED AT THE TIME AND THERE WERE NO CRACKS, NO BREAKS, NO LEAKS, NO WEAKNESSES IDENTIFIED. WHEN IT SHATTERED, I WAS DRIVING DOWN INTERSTATE 25 AT APPROXIMATELY 78 MPH. TIRES ARE PROPERLY INFLATED.
Additional Notes:
SUNROOF GLASS SHATTERED OUTWARD WITHOUT ANY CAUSE OR WARNING. THE SUNROOF WAS CLOSED AT THE TIME AND THERE WERE NO CRACKS, NO BREAKS, NO LEAKS, NO WEAKNESSES IDENTIFIED. WHEN IT SHATTERED, I WAS DRIVING DOWN INTERSTATE 25 AT APPROXIMATELY 78 MPH. TIRES ARE PROPERLY INFLATED.
Mfg Campaign: 11309512
Recall Date: Feb 16, 2020
Mazda Motor Corp.
Defect Description:
ELECTRICAL SYSTEM
Potential Consequences:
MY CAR HAS 28330 MILES. I BOUGHT THE CAR TWO YEARS AGO. LAST WEEK I WAS PARK IN FROM OF MY HOUSE. IN THE MORNING, I GOT IN THE CAR AND MY STEERING WHEEL DOESN'T TURN. I TOOK IT TO MAZDA AND THEY WANT TO CHARGE ME $3200 TO FIX THIS. THEY WON'T TELL MY WHAT HAPPEN OTHER THAN I NEED A NEW STEERING RACKS. I BARELY DRIVE THIS CAR, NEVER ROUGH, ALWAY SERVICE IT. THIS CAR IS TOO NEW TO HAVE THIS PROBLEM. MAZDA WILL NOT EVEN TRY TO HELP ME. THIS CAR IS MY LIFELINE.
Corrective Action:
MY CAR HAS 28330 MILES. I BOUGHT THE CAR TWO YEARS AGO. LAST WEEK I WAS PARK IN FROM OF MY HOUSE. IN THE MORNING, I GOT IN THE CAR AND MY STEERING WHEEL DOESN'T TURN. I TOOK IT TO MAZDA AND THEY WANT TO CHARGE ME $3200 TO FIX THIS. THEY WON'T TELL MY WHAT HAPPEN OTHER THAN I NEED A NEW STEERING RACKS. I BARELY DRIVE THIS CAR, NEVER ROUGH, ALWAY SERVICE IT. THIS CAR IS TOO NEW TO HAVE THIS PROBLEM. MAZDA WILL NOT EVEN TRY TO HELP ME. THIS CAR IS MY LIFELINE.
Additional Notes:
MY CAR HAS 28330 MILES. I BOUGHT THE CAR TWO YEARS AGO. LAST WEEK I WAS PARK IN FROM OF MY HOUSE. IN THE MORNING, I GOT IN THE CAR AND MY STEERING WHEEL DOESN'T TURN. I TOOK IT TO MAZDA AND THEY WANT TO CHARGE ME $3200 TO FIX THIS. THEY WON'T TELL MY WHAT HAPPEN OTHER THAN I NEED A NEW STEERING RACKS. I BARELY DRIVE THIS CAR, NEVER ROUGH, ALWAY SERVICE IT. THIS CAR IS TOO NEW TO HAVE THIS PROBLEM. MAZDA WILL NOT EVEN TRY TO HELP ME. THIS CAR IS MY LIFELINE.
Mfg Campaign: 11300597
Recall Date: Jan 20, 2020
Mazda Motor Corp.
Defect Description:
STEERING
Potential Consequences:
MY CAR HAS 28330 MILES. I BOUGHT THE CAR TWO YEARS AGO. LAST WEEK I WAS PARK IN FROM OF MY HOUSE. IN THE MORNING, I GOT IN THE CAR AND MY STEERING WHEEL DOESN'T TURN. I TOOK IT TO MAZDA AND THEY WANT TO CHARGE ME $3200 TO FIX THIS. THEY WON'T TELL MY WHAT HAPPEN OTHER THAN I NEED A NEW STEERING RACKS. I BARELY DRIVE THIS CAR, NEVER ROUGH, ALWAY SERVICE IT. THIS CAR IS TOO NEW TO HAVE THIS PROBLEM. MAZDA WILL NOT EVEN TRY TO HELP ME. THIS CAR IS MY LIFELINE.
Corrective Action:
MY CAR HAS 28330 MILES. I BOUGHT THE CAR TWO YEARS AGO. LAST WEEK I WAS PARK IN FROM OF MY HOUSE. IN THE MORNING, I GOT IN THE CAR AND MY STEERING WHEEL DOESN'T TURN. I TOOK IT TO MAZDA AND THEY WANT TO CHARGE ME $3200 TO FIX THIS. THEY WON'T TELL MY WHAT HAPPEN OTHER THAN I NEED A NEW STEERING RACKS. I BARELY DRIVE THIS CAR, NEVER ROUGH, ALWAY SERVICE IT. THIS CAR IS TOO NEW TO HAVE THIS PROBLEM. MAZDA WILL NOT EVEN TRY TO HELP ME. THIS CAR IS MY LIFELINE.
Additional Notes:
MY CAR HAS 28330 MILES. I BOUGHT THE CAR TWO YEARS AGO. LAST WEEK I WAS PARK IN FROM OF MY HOUSE. IN THE MORNING, I GOT IN THE CAR AND MY STEERING WHEEL DOESN'T TURN. I TOOK IT TO MAZDA AND THEY WANT TO CHARGE ME $3200 TO FIX THIS. THEY WON'T TELL MY WHAT HAPPEN OTHER THAN I NEED A NEW STEERING RACKS. I BARELY DRIVE THIS CAR, NEVER ROUGH, ALWAY SERVICE IT. THIS CAR IS TOO NEW TO HAVE THIS PROBLEM. MAZDA WILL NOT EVEN TRY TO HELP ME. THIS CAR IS MY LIFELINE.
Mfg Campaign: 11300597
Recall Date: Jan 20, 2020
Mazda Motor Corp.
Defect Description:
ELECTRICAL SYSTEM
Potential Consequences:
MY 2016 MAZDA 3 IS DOING THE SAME THING AS WHAT YOU JUST HAD A RECALL ON WITH THE SOFTWARE BUT MAZDA UPDATED THE SOFTWARE AND IT'S BACK AGAIN MY CAR IS HAVING TROUBLE GOING IT MISFIRES MY CHECK ENGINE LIGHT IT'S ON IT TAKES A LOT OF RPMS TO GO IT'S SUCKING UP MY GAS I'VE ALREADY HAD TO REPLACE MY BATTERY BECAUSE MY CAR IS DYING MY FUSE BOX SMOKES EVERY NOW AND THEN AND I ONLY HAVE 45000 MILES THIS SHOULDN'T BE HAPPENING
Corrective Action:
MY 2016 MAZDA 3 IS DOING THE SAME THING AS WHAT YOU JUST HAD A RECALL ON WITH THE SOFTWARE BUT MAZDA UPDATED THE SOFTWARE AND IT'S BACK AGAIN MY CAR IS HAVING TROUBLE GOING IT MISFIRES MY CHECK ENGINE LIGHT IT'S ON IT TAKES A LOT OF RPMS TO GO IT'S SUCKING UP MY GAS I'VE ALREADY HAD TO REPLACE MY BATTERY BECAUSE MY CAR IS DYING MY FUSE BOX SMOKES EVERY NOW AND THEN AND I ONLY HAVE 45000 MILES THIS SHOULDN'T BE HAPPENING
Additional Notes:
MY 2016 MAZDA 3 IS DOING THE SAME THING AS WHAT YOU JUST HAD A RECALL ON WITH THE SOFTWARE BUT MAZDA UPDATED THE SOFTWARE AND IT'S BACK AGAIN MY CAR IS HAVING TROUBLE GOING IT MISFIRES MY CHECK ENGINE LIGHT IT'S ON IT TAKES A LOT OF RPMS TO GO IT'S SUCKING UP MY GAS I'VE ALREADY HAD TO REPLACE MY BATTERY BECAUSE MY CAR IS DYING MY FUSE BOX SMOKES EVERY NOW AND THEN AND I ONLY HAVE 45000 MILES THIS SHOULDN'T BE HAPPENING
Mfg Campaign: 11298609
Recall Date: Jan 11, 2020
Mazda Motor Corp.
Defect Description:
ENGINE
Potential Consequences:
MY 2016 MAZDA 3 IS DOING THE SAME THING AS WHAT YOU JUST HAD A RECALL ON WITH THE SOFTWARE BUT MAZDA UPDATED THE SOFTWARE AND IT'S BACK AGAIN MY CAR IS HAVING TROUBLE GOING IT MISFIRES MY CHECK ENGINE LIGHT IT'S ON IT TAKES A LOT OF RPMS TO GO IT'S SUCKING UP MY GAS I'VE ALREADY HAD TO REPLACE MY BATTERY BECAUSE MY CAR IS DYING MY FUSE BOX SMOKES EVERY NOW AND THEN AND I ONLY HAVE 45000 MILES THIS SHOULDN'T BE HAPPENING
Corrective Action:
MY 2016 MAZDA 3 IS DOING THE SAME THING AS WHAT YOU JUST HAD A RECALL ON WITH THE SOFTWARE BUT MAZDA UPDATED THE SOFTWARE AND IT'S BACK AGAIN MY CAR IS HAVING TROUBLE GOING IT MISFIRES MY CHECK ENGINE LIGHT IT'S ON IT TAKES A LOT OF RPMS TO GO IT'S SUCKING UP MY GAS I'VE ALREADY HAD TO REPLACE MY BATTERY BECAUSE MY CAR IS DYING MY FUSE BOX SMOKES EVERY NOW AND THEN AND I ONLY HAVE 45000 MILES THIS SHOULDN'T BE HAPPENING
Additional Notes:
MY 2016 MAZDA 3 IS DOING THE SAME THING AS WHAT YOU JUST HAD A RECALL ON WITH THE SOFTWARE BUT MAZDA UPDATED THE SOFTWARE AND IT'S BACK AGAIN MY CAR IS HAVING TROUBLE GOING IT MISFIRES MY CHECK ENGINE LIGHT IT'S ON IT TAKES A LOT OF RPMS TO GO IT'S SUCKING UP MY GAS I'VE ALREADY HAD TO REPLACE MY BATTERY BECAUSE MY CAR IS DYING MY FUSE BOX SMOKES EVERY NOW AND THEN AND I ONLY HAVE 45000 MILES THIS SHOULDN'T BE HAPPENING
Mfg Campaign: 11298609
Recall Date: Jan 11, 2020
Mazda Motor Corp.
Defect Description:
FUEL/PROPULSION SYSTEM
Potential Consequences:
MY 2016 MAZDA 3 IS DOING THE SAME THING AS WHAT YOU JUST HAD A RECALL ON WITH THE SOFTWARE BUT MAZDA UPDATED THE SOFTWARE AND IT'S BACK AGAIN MY CAR IS HAVING TROUBLE GOING IT MISFIRES MY CHECK ENGINE LIGHT IT'S ON IT TAKES A LOT OF RPMS TO GO IT'S SUCKING UP MY GAS I'VE ALREADY HAD TO REPLACE MY BATTERY BECAUSE MY CAR IS DYING MY FUSE BOX SMOKES EVERY NOW AND THEN AND I ONLY HAVE 45000 MILES THIS SHOULDN'T BE HAPPENING
Corrective Action:
MY 2016 MAZDA 3 IS DOING THE SAME THING AS WHAT YOU JUST HAD A RECALL ON WITH THE SOFTWARE BUT MAZDA UPDATED THE SOFTWARE AND IT'S BACK AGAIN MY CAR IS HAVING TROUBLE GOING IT MISFIRES MY CHECK ENGINE LIGHT IT'S ON IT TAKES A LOT OF RPMS TO GO IT'S SUCKING UP MY GAS I'VE ALREADY HAD TO REPLACE MY BATTERY BECAUSE MY CAR IS DYING MY FUSE BOX SMOKES EVERY NOW AND THEN AND I ONLY HAVE 45000 MILES THIS SHOULDN'T BE HAPPENING
Additional Notes:
MY 2016 MAZDA 3 IS DOING THE SAME THING AS WHAT YOU JUST HAD A RECALL ON WITH THE SOFTWARE BUT MAZDA UPDATED THE SOFTWARE AND IT'S BACK AGAIN MY CAR IS HAVING TROUBLE GOING IT MISFIRES MY CHECK ENGINE LIGHT IT'S ON IT TAKES A LOT OF RPMS TO GO IT'S SUCKING UP MY GAS I'VE ALREADY HAD TO REPLACE MY BATTERY BECAUSE MY CAR IS DYING MY FUSE BOX SMOKES EVERY NOW AND THEN AND I ONLY HAVE 45000 MILES THIS SHOULDN'T BE HAPPENING
Mfg Campaign: 11298609
Recall Date: Jan 11, 2020
Mazda Motor Corp.
Defect Description:
SEATS
Potential Consequences:
PROBLEM WITH MY 2016 MAZDA 3 4-DOOR. THE FRONT PASSENGER SEAT CUSHION TRIM IS COMING OFF THE SEAT FRAME AT THE FRONT END. THIS IS THE SAME ISSUE REPORTED IN TECHNICAL BULLETIN 09-025/19 EXCEPT THAT BULLETIN REFERS TO MODELS BUILD IN MEXICO, MINE WAS BUILT IN JAPAN. TULLEY MAZDA WANTS TO CHARGE ME $500 TO REPLACE THE DEFECTIVE PART.
Corrective Action:
PROBLEM WITH MY 2016 MAZDA 3 4-DOOR. THE FRONT PASSENGER SEAT CUSHION TRIM IS COMING OFF THE SEAT FRAME AT THE FRONT END. THIS IS THE SAME ISSUE REPORTED IN TECHNICAL BULLETIN 09-025/19 EXCEPT THAT BULLETIN REFERS TO MODELS BUILD IN MEXICO, MINE WAS BUILT IN JAPAN. TULLEY MAZDA WANTS TO CHARGE ME $500 TO REPLACE THE DEFECTIVE PART.
Additional Notes:
PROBLEM WITH MY 2016 MAZDA 3 4-DOOR. THE FRONT PASSENGER SEAT CUSHION TRIM IS COMING OFF THE SEAT FRAME AT THE FRONT END. THIS IS THE SAME ISSUE REPORTED IN TECHNICAL BULLETIN 09-025/19 EXCEPT THAT BULLETIN REFERS TO MODELS BUILD IN MEXICO, MINE WAS BUILT IN JAPAN. TULLEY MAZDA WANTS TO CHARGE ME $500 TO REPLACE THE DEFECTIVE PART.
Mfg Campaign: 11280724
Recall Date: Nov 18, 2019
Mazda Motor Corp.
Defect Description:
ELECTRONIC STABILITY CONTROL (ESC)
Potential Consequences:
CHECK ENGINE LIGHT CAME ON CAR WAS SMOKING AFTER I DROVE IT NOT VERY FAR TOOK IT TO THE DEALERSHIP THERE CLAIMING SOFTWARE ISSUE MY CAR BATTERY IS ALMOST COMPLETELY DRAINED AND I JUST GOT THIS CAR SOMETIME KEYS WON'T WORK OR MY CAR WON'T START
Corrective Action:
CHECK ENGINE LIGHT CAME ON CAR WAS SMOKING AFTER I DROVE IT NOT VERY FAR TOOK IT TO THE DEALERSHIP THERE CLAIMING SOFTWARE ISSUE MY CAR BATTERY IS ALMOST COMPLETELY DRAINED AND I JUST GOT THIS CAR SOMETIME KEYS WON'T WORK OR MY CAR WON'T START
Additional Notes:
CHECK ENGINE LIGHT CAME ON CAR WAS SMOKING AFTER I DROVE IT NOT VERY FAR TOOK IT TO THE DEALERSHIP THERE CLAIMING SOFTWARE ISSUE MY CAR BATTERY IS ALMOST COMPLETELY DRAINED AND I JUST GOT THIS CAR SOMETIME KEYS WON'T WORK OR MY CAR WON'T START
Mfg Campaign: 11280729
Recall Date: Nov 18, 2019
Mazda Motor Corp.
Defect Description:
ELECTRICAL SYSTEM
Potential Consequences:
THIS IS IN REFERENCE TO A MAZDA RECALL I RECEIVED IN THE MAIL IN 08/19. I OWN A 2016 MAZDA3 AND THE RECALL NOTICE WAS FOR THE SOFTWARE/DISPLAY CONSOLE. I CALLED HYMAN BROS MAZDA IN NEWPORT NEWS, VA TO MAKE APPT TO GET THIS FIXED ON 08/21/19 AND WAS REFERRED TO THE SERVICE DEPT. I MADE AN APPT AND WAS SEEN ON 08/28/19. I DID NOT UNDERSTAND WHEN I MADE THE APPT ON 08/21/19 THAT THIS WAS NOT TO REPAIR MY VEHICLE BUT TO LOOK AND CONFIRM THAT IS WHAT I NEEDED. I TOOK TIME OFF WORK FOR WHAT ENDED UP BEING A 5 MIN APPT TO CONFIRM I DID IN FACT NEED THAT PART. HOWEVER I AM STILL WAITING ON THAT PART. I HAVE CALLED WEEKLY FOR A STATUS UPDATE AND THE BEST THE PARTS DEPT. CAN OFFER ME IS THAT THE PART IS ON BACK ORDER AND NOT SURE WHEN IT WILL COME IN. MEANWHILE I AM STILL DRIVING MY VEHICLE AND THE ELECTRONIC DISPLAY WILL INTERMITTENTLY NOT WORK. THE NAVIGATION FEATURE AT TIMES IS NOT USABLE, OTHER TIMES IT WILL AUTO DIAL NUMBERS IN MY CALL HISTORY WITHOUT MY PROMPTING OR AUTOMATICALLY JUMP FROM ONE RADIO STATION TO ANOTHER. I FEEL THAT IT HAS BECOME UNSAFE FOR ME TO DRIVE. I WOULD LIKE TO KNOW HOW MUCH LONGER I AM EXPECTED TO WAIT ON A PART FROM A NATIONWIDE RECALL TO GET MY CAR FIXED. I CALLED 11 TIMES SINCE 08/19 AND SENT 2 EMAIL REQUESTS THROUGH THE HYMAN BROS MAZDA WEBSITE WITH NO RESPONSE. THE 1ST TIME I SENT THIS QUERY, I RECEIVED AN AUTO MESSAGE ON 09/11/19 STATING THEY RECEIVED MY EMAIL AND WILL BE IN CONTACT WITH ME SHORTLY. THAT WAS OVER A MONTH AGO AND I HAVE YET TO RECEIVE ANY RESPONSE. THE 2ND TIME I SENT A QUERY ON 10/17/19 AND AGAIN RECEIVED AN AUTO RESPONSE STATING THEY WILL BE IN CONTACT WITH ME BUT STILL NOTHING. ON 10/22/19, THE CAR AUTO-DIALED 5 TIMES AND PREVENTED ME FROM HANGING UP. THIS WAS AN ACCIDENT WAITING TO HAPPEN AS I WAS DRIVING DISTRACTED TRYING TO SHUT IT OFF. I PARKED THE CAR AND DISCONNECTED THE BLUE TOOTH FEATURE FROM MY CELLPHONE.
Corrective Action:
THIS IS IN REFERENCE TO A MAZDA RECALL I RECEIVED IN THE MAIL IN 08/19. I OWN A 2016 MAZDA3 AND THE RECALL NOTICE WAS FOR THE SOFTWARE/DISPLAY CONSOLE. I CALLED HYMAN BROS MAZDA IN NEWPORT NEWS, VA TO MAKE APPT TO GET THIS FIXED ON 08/21/19 AND WAS REFERRED TO THE SERVICE DEPT. I MADE AN APPT AND WAS SEEN ON 08/28/19. I DID NOT UNDERSTAND WHEN I MADE THE APPT ON 08/21/19 THAT THIS WAS NOT TO REPAIR MY VEHICLE BUT TO LOOK AND CONFIRM THAT IS WHAT I NEEDED. I TOOK TIME OFF WORK FOR WHAT ENDED UP BEING A 5 MIN APPT TO CONFIRM I DID IN FACT NEED THAT PART. HOWEVER I AM STILL WAITING ON THAT PART. I HAVE CALLED WEEKLY FOR A STATUS UPDATE AND THE BEST THE PARTS DEPT. CAN OFFER ME IS THAT THE PART IS ON BACK ORDER AND NOT SURE WHEN IT WILL COME IN. MEANWHILE I AM STILL DRIVING MY VEHICLE AND THE ELECTRONIC DISPLAY WILL INTERMITTENTLY NOT WORK. THE NAVIGATION FEATURE AT TIMES IS NOT USABLE, OTHER TIMES IT WILL AUTO DIAL NUMBERS IN MY CALL HISTORY WITHOUT MY PROMPTING OR AUTOMATICALLY JUMP FROM ONE RADIO STATION TO ANOTHER. I FEEL THAT IT HAS BECOME UNSAFE FOR ME TO DRIVE. I WOULD LIKE TO KNOW HOW MUCH LONGER I AM EXPECTED TO WAIT ON A PART FROM A NATIONWIDE RECALL TO GET MY CAR FIXED. I CALLED 11 TIMES SINCE 08/19 AND SENT 2 EMAIL REQUESTS THROUGH THE HYMAN BROS MAZDA WEBSITE WITH NO RESPONSE. THE 1ST TIME I SENT THIS QUERY, I RECEIVED AN AUTO MESSAGE ON 09/11/19 STATING THEY RECEIVED MY EMAIL AND WILL BE IN CONTACT WITH ME SHORTLY. THAT WAS OVER A MONTH AGO AND I HAVE YET TO RECEIVE ANY RESPONSE. THE 2ND TIME I SENT A QUERY ON 10/17/19 AND AGAIN RECEIVED AN AUTO RESPONSE STATING THEY WILL BE IN CONTACT WITH ME BUT STILL NOTHING. ON 10/22/19, THE CAR AUTO-DIALED 5 TIMES AND PREVENTED ME FROM HANGING UP. THIS WAS AN ACCIDENT WAITING TO HAPPEN AS I WAS DRIVING DISTRACTED TRYING TO SHUT IT OFF. I PARKED THE CAR AND DISCONNECTED THE BLUE TOOTH FEATURE FROM MY CELLPHONE.
Additional Notes:
THIS IS IN REFERENCE TO A MAZDA RECALL I RECEIVED IN THE MAIL IN 08/19. I OWN A 2016 MAZDA3 AND THE RECALL NOTICE WAS FOR THE SOFTWARE/DISPLAY CONSOLE. I CALLED HYMAN BROS MAZDA IN NEWPORT NEWS, VA TO MAKE APPT TO GET THIS FIXED ON 08/21/19 AND WAS REFERRED TO THE SERVICE DEPT. I MADE AN APPT AND WAS SEEN ON 08/28/19. I DID NOT UNDERSTAND WHEN I MADE THE APPT ON 08/21/19 THAT THIS WAS NOT TO REPAIR MY VEHICLE BUT TO LOOK AND CONFIRM THAT IS WHAT I NEEDED. I TOOK TIME OFF WORK FOR WHAT ENDED UP BEING A 5 MIN APPT TO CONFIRM I DID IN FACT NEED THAT PART. HOWEVER I AM STILL WAITING ON THAT PART. I HAVE CALLED WEEKLY FOR A STATUS UPDATE AND THE BEST THE PARTS DEPT. CAN OFFER ME IS THAT THE PART IS ON BACK ORDER AND NOT SURE WHEN IT WILL COME IN. MEANWHILE I AM STILL DRIVING MY VEHICLE AND THE ELECTRONIC DISPLAY WILL INTERMITTENTLY NOT WORK. THE NAVIGATION FEATURE AT TIMES IS NOT USABLE, OTHER TIMES IT WILL AUTO DIAL NUMBERS IN MY CALL HISTORY WITHOUT MY PROMPTING OR AUTOMATICALLY JUMP FROM ONE RADIO STATION TO ANOTHER. I FEEL THAT IT HAS BECOME UNSAFE FOR ME TO DRIVE. I WOULD LIKE TO KNOW HOW MUCH LONGER I AM EXPECTED TO WAIT ON A PART FROM A NATIONWIDE RECALL TO GET MY CAR FIXED. I CALLED 11 TIMES SINCE 08/19 AND SENT 2 EMAIL REQUESTS THROUGH THE HYMAN BROS MAZDA WEBSITE WITH NO RESPONSE. THE 1ST TIME I SENT THIS QUERY, I RECEIVED AN AUTO MESSAGE ON 09/11/19 STATING THEY RECEIVED MY EMAIL AND WILL BE IN CONTACT WITH ME SHORTLY. THAT WAS OVER A MONTH AGO AND I HAVE YET TO RECEIVE ANY RESPONSE. THE 2ND TIME I SENT A QUERY ON 10/17/19 AND AGAIN RECEIVED AN AUTO RESPONSE STATING THEY WILL BE IN CONTACT WITH ME BUT STILL NOTHING. ON 10/22/19, THE CAR AUTO-DIALED 5 TIMES AND PREVENTED ME FROM HANGING UP. THIS WAS AN ACCIDENT WAITING TO HAPPEN AS I WAS DRIVING DISTRACTED TRYING TO SHUT IT OFF. I PARKED THE CAR AND DISCONNECTED THE BLUE TOOTH FEATURE FROM MY CELLPHONE.
Mfg Campaign: 11270756
Recall Date: Oct 22, 2019
Mazda Motor Corp.
Defect Description:
POWER TRAIN
Potential Consequences:
MY CAR TWICE IN ONE DAY SHIFTED OUT OF GEAR AND BECAME UNRESPONSIVE WHEN I TRIED TO USE THE ACCELERATOR. I WAS ON A SURFACE STREET MAKING A U TURN THE FIRST TIME, AND HAD MADE A RIGHT TURN THE SECOND TIME. I TOOK IT TO MY MECHANIC AFTER THE FIRST TIME IT HAPPENED. HE TOLD ME IT WAS THE MODULE IN MY AUTOMATIC TRANSMISSION THAT WAS SENDING A FAULTY SIGNAL. THERE IS A RECALL FOR OTHER 2016 MAZDA 3 VEHICLES FOR THIS PROBLEM, BUT MY VIN ISN'T INCLUDED, SO A MAZDA DEALER I CALLED REFUSED TO FIX IT UNLESS I PAID FOR IT.
Corrective Action:
MY CAR TWICE IN ONE DAY SHIFTED OUT OF GEAR AND BECAME UNRESPONSIVE WHEN I TRIED TO USE THE ACCELERATOR. I WAS ON A SURFACE STREET MAKING A U TURN THE FIRST TIME, AND HAD MADE A RIGHT TURN THE SECOND TIME. I TOOK IT TO MY MECHANIC AFTER THE FIRST TIME IT HAPPENED. HE TOLD ME IT WAS THE MODULE IN MY AUTOMATIC TRANSMISSION THAT WAS SENDING A FAULTY SIGNAL. THERE IS A RECALL FOR OTHER 2016 MAZDA 3 VEHICLES FOR THIS PROBLEM, BUT MY VIN ISN'T INCLUDED, SO A MAZDA DEALER I CALLED REFUSED TO FIX IT UNLESS I PAID FOR IT.
Additional Notes:
MY CAR TWICE IN ONE DAY SHIFTED OUT OF GEAR AND BECAME UNRESPONSIVE WHEN I TRIED TO USE THE ACCELERATOR. I WAS ON A SURFACE STREET MAKING A U TURN THE FIRST TIME, AND HAD MADE A RIGHT TURN THE SECOND TIME. I TOOK IT TO MY MECHANIC AFTER THE FIRST TIME IT HAPPENED. HE TOLD ME IT WAS THE MODULE IN MY AUTOMATIC TRANSMISSION THAT WAS SENDING A FAULTY SIGNAL. THERE IS A RECALL FOR OTHER 2016 MAZDA 3 VEHICLES FOR THIS PROBLEM, BUT MY VIN ISN'T INCLUDED, SO A MAZDA DEALER I CALLED REFUSED TO FIX IT UNLESS I PAID FOR IT.
Mfg Campaign: 11243121
Recall Date: Aug 11, 2019
Mazda Motor Corp.
Defect Description:
ELECTRICAL SYSTEM
Potential Consequences:
6/18/19 6:45 AM: MY CAR 'STALLED' OR LOST POWER AS I WAS ACCELERATING AND TURNING LEFT ACROSS A BOULEVARD (US 51 HWY IN MCFARLAND, WI). LUCKILY, I WAS ABLE TO PULL OVER AND CAME TO A COMPLETE STOP, PUT THE CAR IN PARK, TURNED OFF THE CAR (EVEN THOUGH I HAD NO POWER), WAITED A FEW SECONDS AND RESTARTED IT. THERE WERE A LOT OF DASH WARNING LIGHTS TRIGGERED ONCE I LOST POWER, BUT I DO NOT RECALL SPECIFICALLY WHICH ONES. I RESUMED DRIVING AND HAVE NOT HAD A PROBLEM SINCE. HOWEVER, I DID FIND OUT LATER (JULY 10, 2019) THAT MY CAR COULD BE UNDER NHTSA RECALL NO. 19V497000, BUT WAS TOLD BY MY DEAL RUSS DARROW-MADISON, WI, ON 7/26/19 THAT MY CAR WAS NOT ELIGIBLE. I ASKED IF THEY REPORT THE PROBLEM TO ANYONE & THEY SAID NO, BUT IF THERE IS A RECALL ON MY CAR, IT WOULD HAVE DOCUMENTATION IN THEIR NOTES THAT SAYS THERE WAS A PROBLEM.
Corrective Action:
6/18/19 6:45 AM: MY CAR 'STALLED' OR LOST POWER AS I WAS ACCELERATING AND TURNING LEFT ACROSS A BOULEVARD (US 51 HWY IN MCFARLAND, WI). LUCKILY, I WAS ABLE TO PULL OVER AND CAME TO A COMPLETE STOP, PUT THE CAR IN PARK, TURNED OFF THE CAR (EVEN THOUGH I HAD NO POWER), WAITED A FEW SECONDS AND RESTARTED IT. THERE WERE A LOT OF DASH WARNING LIGHTS TRIGGERED ONCE I LOST POWER, BUT I DO NOT RECALL SPECIFICALLY WHICH ONES. I RESUMED DRIVING AND HAVE NOT HAD A PROBLEM SINCE. HOWEVER, I DID FIND OUT LATER (JULY 10, 2019) THAT MY CAR COULD BE UNDER NHTSA RECALL NO. 19V497000, BUT WAS TOLD BY MY DEAL RUSS DARROW-MADISON, WI, ON 7/26/19 THAT MY CAR WAS NOT ELIGIBLE. I ASKED IF THEY REPORT THE PROBLEM TO ANYONE & THEY SAID NO, BUT IF THERE IS A RECALL ON MY CAR, IT WOULD HAVE DOCUMENTATION IN THEIR NOTES THAT SAYS THERE WAS A PROBLEM.
Additional Notes:
6/18/19 6:45 AM: MY CAR 'STALLED' OR LOST POWER AS I WAS ACCELERATING AND TURNING LEFT ACROSS A BOULEVARD (US 51 HWY IN MCFARLAND, WI). LUCKILY, I WAS ABLE TO PULL OVER AND CAME TO A COMPLETE STOP, PUT THE CAR IN PARK, TURNED OFF THE CAR (EVEN THOUGH I HAD NO POWER), WAITED A FEW SECONDS AND RESTARTED IT. THERE WERE A LOT OF DASH WARNING LIGHTS TRIGGERED ONCE I LOST POWER, BUT I DO NOT RECALL SPECIFICALLY WHICH ONES. I RESUMED DRIVING AND HAVE NOT HAD A PROBLEM SINCE. HOWEVER, I DID FIND OUT LATER (JULY 10, 2019) THAT MY CAR COULD BE UNDER NHTSA RECALL NO. 19V497000, BUT WAS TOLD BY MY DEAL RUSS DARROW-MADISON, WI, ON 7/26/19 THAT MY CAR WAS NOT ELIGIBLE. I ASKED IF THEY REPORT THE PROBLEM TO ANYONE & THEY SAID NO, BUT IF THERE IS A RECALL ON MY CAR, IT WOULD HAVE DOCUMENTATION IN THEIR NOTES THAT SAYS THERE WAS A PROBLEM.
Mfg Campaign: 11241074
Recall Date: Aug 1, 2019
Mazda Motor Corp.
Defect Description:
ENGINE
Potential Consequences:
6/18/19 6:45 AM: MY CAR 'STALLED' OR LOST POWER AS I WAS ACCELERATING AND TURNING LEFT ACROSS A BOULEVARD (US 51 HWY IN MCFARLAND, WI). LUCKILY, I WAS ABLE TO PULL OVER AND CAME TO A COMPLETE STOP, PUT THE CAR IN PARK, TURNED OFF THE CAR (EVEN THOUGH I HAD NO POWER), WAITED A FEW SECONDS AND RESTARTED IT. THERE WERE A LOT OF DASH WARNING LIGHTS TRIGGERED ONCE I LOST POWER, BUT I DO NOT RECALL SPECIFICALLY WHICH ONES. I RESUMED DRIVING AND HAVE NOT HAD A PROBLEM SINCE. HOWEVER, I DID FIND OUT LATER (JULY 10, 2019) THAT MY CAR COULD BE UNDER NHTSA RECALL NO. 19V497000, BUT WAS TOLD BY MY DEAL RUSS DARROW-MADISON, WI, ON 7/26/19 THAT MY CAR WAS NOT ELIGIBLE. I ASKED IF THEY REPORT THE PROBLEM TO ANYONE & THEY SAID NO, BUT IF THERE IS A RECALL ON MY CAR, IT WOULD HAVE DOCUMENTATION IN THEIR NOTES THAT SAYS THERE WAS A PROBLEM.
Corrective Action:
6/18/19 6:45 AM: MY CAR 'STALLED' OR LOST POWER AS I WAS ACCELERATING AND TURNING LEFT ACROSS A BOULEVARD (US 51 HWY IN MCFARLAND, WI). LUCKILY, I WAS ABLE TO PULL OVER AND CAME TO A COMPLETE STOP, PUT THE CAR IN PARK, TURNED OFF THE CAR (EVEN THOUGH I HAD NO POWER), WAITED A FEW SECONDS AND RESTARTED IT. THERE WERE A LOT OF DASH WARNING LIGHTS TRIGGERED ONCE I LOST POWER, BUT I DO NOT RECALL SPECIFICALLY WHICH ONES. I RESUMED DRIVING AND HAVE NOT HAD A PROBLEM SINCE. HOWEVER, I DID FIND OUT LATER (JULY 10, 2019) THAT MY CAR COULD BE UNDER NHTSA RECALL NO. 19V497000, BUT WAS TOLD BY MY DEAL RUSS DARROW-MADISON, WI, ON 7/26/19 THAT MY CAR WAS NOT ELIGIBLE. I ASKED IF THEY REPORT THE PROBLEM TO ANYONE & THEY SAID NO, BUT IF THERE IS A RECALL ON MY CAR, IT WOULD HAVE DOCUMENTATION IN THEIR NOTES THAT SAYS THERE WAS A PROBLEM.
Additional Notes:
6/18/19 6:45 AM: MY CAR 'STALLED' OR LOST POWER AS I WAS ACCELERATING AND TURNING LEFT ACROSS A BOULEVARD (US 51 HWY IN MCFARLAND, WI). LUCKILY, I WAS ABLE TO PULL OVER AND CAME TO A COMPLETE STOP, PUT THE CAR IN PARK, TURNED OFF THE CAR (EVEN THOUGH I HAD NO POWER), WAITED A FEW SECONDS AND RESTARTED IT. THERE WERE A LOT OF DASH WARNING LIGHTS TRIGGERED ONCE I LOST POWER, BUT I DO NOT RECALL SPECIFICALLY WHICH ONES. I RESUMED DRIVING AND HAVE NOT HAD A PROBLEM SINCE. HOWEVER, I DID FIND OUT LATER (JULY 10, 2019) THAT MY CAR COULD BE UNDER NHTSA RECALL NO. 19V497000, BUT WAS TOLD BY MY DEAL RUSS DARROW-MADISON, WI, ON 7/26/19 THAT MY CAR WAS NOT ELIGIBLE. I ASKED IF THEY REPORT THE PROBLEM TO ANYONE & THEY SAID NO, BUT IF THERE IS A RECALL ON MY CAR, IT WOULD HAVE DOCUMENTATION IN THEIR NOTES THAT SAYS THERE WAS A PROBLEM.
Mfg Campaign: 11241074
Recall Date: Aug 1, 2019
Mazda Motor Corp.
Defect Description:
ELECTRICAL SYSTEM
Potential Consequences:
CMU IS ON A CONSTANT REBOOT. BROUGHT TO MAZDA DEALERSHIP TO BE NOTIFIED THE CMU NEEDS TO BE REPLACED. CAR IS ONLY 3.5 YEARS OLD WITH 53K MILES. THIS IS A KNOWN ISSUE WITH THESE CARS BUT MAZDA WON'T PAY FOR THE REPAIR BECAUSE IT'S OUT OF WARRANTY. 1200+ FOR REPAIR. CONTACTED CORPORATE AND THEY OFFERED $500 TOWARDS THE REPAIR. NOT GOOD ENOUGH, WILL BE GETTING RID OF THE CAR AND THEY LOST A LOYAL MAZDA CUSTOMER FOREVER. MAZDA IS STAYING THIS ISN'T A SAFETY ISSUE THAT IS WHY THERE IS NO RECALL. I BEG TO DIFFER. HAVING AN INFOTAINMENT CENTER THAT IS ON A CONSTANT REBOOT IS VERY DISTRACTING AND HALF THE TIME WHEN I REVERSE THE CAMERA DOESN'T LIGHT UP DEPENDING ON WHERE IN THE REBOOT CYCLE IT IS.
Corrective Action:
CMU IS ON A CONSTANT REBOOT. BROUGHT TO MAZDA DEALERSHIP TO BE NOTIFIED THE CMU NEEDS TO BE REPLACED. CAR IS ONLY 3.5 YEARS OLD WITH 53K MILES. THIS IS A KNOWN ISSUE WITH THESE CARS BUT MAZDA WON'T PAY FOR THE REPAIR BECAUSE IT'S OUT OF WARRANTY. 1200+ FOR REPAIR. CONTACTED CORPORATE AND THEY OFFERED $500 TOWARDS THE REPAIR. NOT GOOD ENOUGH, WILL BE GETTING RID OF THE CAR AND THEY LOST A LOYAL MAZDA CUSTOMER FOREVER. MAZDA IS STAYING THIS ISN'T A SAFETY ISSUE THAT IS WHY THERE IS NO RECALL. I BEG TO DIFFER. HAVING AN INFOTAINMENT CENTER THAT IS ON A CONSTANT REBOOT IS VERY DISTRACTING AND HALF THE TIME WHEN I REVERSE THE CAMERA DOESN'T LIGHT UP DEPENDING ON WHERE IN THE REBOOT CYCLE IT IS.
Additional Notes:
CMU IS ON A CONSTANT REBOOT. BROUGHT TO MAZDA DEALERSHIP TO BE NOTIFIED THE CMU NEEDS TO BE REPLACED. CAR IS ONLY 3.5 YEARS OLD WITH 53K MILES. THIS IS A KNOWN ISSUE WITH THESE CARS BUT MAZDA WON'T PAY FOR THE REPAIR BECAUSE IT'S OUT OF WARRANTY. 1200+ FOR REPAIR. CONTACTED CORPORATE AND THEY OFFERED $500 TOWARDS THE REPAIR. NOT GOOD ENOUGH, WILL BE GETTING RID OF THE CAR AND THEY LOST A LOYAL MAZDA CUSTOMER FOREVER. MAZDA IS STAYING THIS ISN'T A SAFETY ISSUE THAT IS WHY THERE IS NO RECALL. I BEG TO DIFFER. HAVING AN INFOTAINMENT CENTER THAT IS ON A CONSTANT REBOOT IS VERY DISTRACTING AND HALF THE TIME WHEN I REVERSE THE CAMERA DOESN'T LIGHT UP DEPENDING ON WHERE IN THE REBOOT CYCLE IT IS.
Mfg Campaign: 11229330
Recall Date: Jul 3, 2019
Mazda Motor Corp.
Defect Description:
UNKNOWN OR OTHER
Potential Consequences:
TEMPERATURE CONTROL STOPS WORKING. THE KNOB FOR TEMPERATURE CONTROL WILL NOT MOVE, THE TEMP CONTROL LINK UNDER DASH DISCONNECTS. WINDSHIELD BECOMES FOGGED AND CANNOT SEE OUT. THIS HAPPENS WHEN CAR IS BOTH MOVING AND STATIONARY. VERY DIFFICULT TO DEAL WITH WHEN TRAVELLING ON FREEWAYS.
Corrective Action:
TEMPERATURE CONTROL STOPS WORKING. THE KNOB FOR TEMPERATURE CONTROL WILL NOT MOVE, THE TEMP CONTROL LINK UNDER DASH DISCONNECTS. WINDSHIELD BECOMES FOGGED AND CANNOT SEE OUT. THIS HAPPENS WHEN CAR IS BOTH MOVING AND STATIONARY. VERY DIFFICULT TO DEAL WITH WHEN TRAVELLING ON FREEWAYS.
Additional Notes:
TEMPERATURE CONTROL STOPS WORKING. THE KNOB FOR TEMPERATURE CONTROL WILL NOT MOVE, THE TEMP CONTROL LINK UNDER DASH DISCONNECTS. WINDSHIELD BECOMES FOGGED AND CANNOT SEE OUT. THIS HAPPENS WHEN CAR IS BOTH MOVING AND STATIONARY. VERY DIFFICULT TO DEAL WITH WHEN TRAVELLING ON FREEWAYS.
Mfg Campaign: 11221335
Recall Date: Jun 19, 2019
Mazda Motor Corp.
Defect Description:
VISIBILITY/WIPER
Potential Consequences:
REAR DEFROSTER DONT WORK. WHEN I PUSH THE DEFROST BUTTON IT STAYS ON FOR 5 SECONDS AND GOES OFF.
Corrective Action:
REAR DEFROSTER DONT WORK. WHEN I PUSH THE DEFROST BUTTON IT STAYS ON FOR 5 SECONDS AND GOES OFF.
Additional Notes:
REAR DEFROSTER DONT WORK. WHEN I PUSH THE DEFROST BUTTON IT STAYS ON FOR 5 SECONDS AND GOES OFF.
Mfg Campaign: 11209312
Recall Date: May 22, 2019
Mazda Motor Corp.
Defect Description:
ELECTRICAL SYSTEM
Potential Consequences:
A SENSOR (YELLOW/ORANGE COLOR) APPEARS ON THE DASHBOARD INTERMITTENTLY. THE SETTINGS IN THE CAR SAY "BATTERY MGT. SYSTEM MALFUNCTION". AT THE TIMES WHEN THIS ERROR IS NOT ON THE DASHBOARD, THERE IS NO MESSAGE THAT ANYTHING IS WRONG. MY CAR ONLY HAS 23K MILES. THE DEALER WILL NOT DO A SENSOR CHECK BECAUSE IT IS JUST OVER 3 YEARS OLD.
Corrective Action:
A SENSOR (YELLOW/ORANGE COLOR) APPEARS ON THE DASHBOARD INTERMITTENTLY. THE SETTINGS IN THE CAR SAY "BATTERY MGT. SYSTEM MALFUNCTION". AT THE TIMES WHEN THIS ERROR IS NOT ON THE DASHBOARD, THERE IS NO MESSAGE THAT ANYTHING IS WRONG. MY CAR ONLY HAS 23K MILES. THE DEALER WILL NOT DO A SENSOR CHECK BECAUSE IT IS JUST OVER 3 YEARS OLD.
Additional Notes:
A SENSOR (YELLOW/ORANGE COLOR) APPEARS ON THE DASHBOARD INTERMITTENTLY. THE SETTINGS IN THE CAR SAY "BATTERY MGT. SYSTEM MALFUNCTION". AT THE TIMES WHEN THIS ERROR IS NOT ON THE DASHBOARD, THERE IS NO MESSAGE THAT ANYTHING IS WRONG. MY CAR ONLY HAS 23K MILES. THE DEALER WILL NOT DO A SENSOR CHECK BECAUSE IT IS JUST OVER 3 YEARS OLD.
Mfg Campaign: 11208115
Recall Date: May 16, 2019
Mazda Motor Corp.
Defect Description:
UNKNOWN OR OTHER
Potential Consequences:
A SENSOR (YELLOW/ORANGE COLOR) APPEARS ON THE DASHBOARD INTERMITTENTLY. THE SETTINGS IN THE CAR SAY "BATTERY MGT. SYSTEM MALFUNCTION". AT THE TIMES WHEN THIS ERROR IS NOT ON THE DASHBOARD, THERE IS NO MESSAGE THAT ANYTHING IS WRONG. MY CAR ONLY HAS 23K MILES. THE DEALER WILL NOT DO A SENSOR CHECK BECAUSE IT IS JUST OVER 3 YEARS OLD.
Corrective Action:
A SENSOR (YELLOW/ORANGE COLOR) APPEARS ON THE DASHBOARD INTERMITTENTLY. THE SETTINGS IN THE CAR SAY "BATTERY MGT. SYSTEM MALFUNCTION". AT THE TIMES WHEN THIS ERROR IS NOT ON THE DASHBOARD, THERE IS NO MESSAGE THAT ANYTHING IS WRONG. MY CAR ONLY HAS 23K MILES. THE DEALER WILL NOT DO A SENSOR CHECK BECAUSE IT IS JUST OVER 3 YEARS OLD.
Additional Notes:
A SENSOR (YELLOW/ORANGE COLOR) APPEARS ON THE DASHBOARD INTERMITTENTLY. THE SETTINGS IN THE CAR SAY "BATTERY MGT. SYSTEM MALFUNCTION". AT THE TIMES WHEN THIS ERROR IS NOT ON THE DASHBOARD, THERE IS NO MESSAGE THAT ANYTHING IS WRONG. MY CAR ONLY HAS 23K MILES. THE DEALER WILL NOT DO A SENSOR CHECK BECAUSE IT IS JUST OVER 3 YEARS OLD.
Mfg Campaign: 11208115
Recall Date: May 16, 2019
Mazda Motor Corp.
Defect Description:
VISIBILITY/WIPER
Potential Consequences:
WINDSHIELD WIPER CONCERN RECALL ON MAZDA 3 VEHICLES.
Corrective Action:
WINDSHIELD WIPER CONCERN RECALL ON MAZDA 3 VEHICLES.
Additional Notes:
WINDSHIELD WIPER CONCERN RECALL ON MAZDA 3 VEHICLES.
Mfg Campaign: 11205926
Recall Date: May 6, 2019
Mazda Motor Corp.
Defect Description:
POWER TRAIN
Potential Consequences:
THIS VEHICLE CANNOT TOLERATE EVEN THE SLIGHTEST BIT OF SLUSH OR SNOW OR ICE ON THE ROAD. THE WHEELS START TO SPIN AND IT GOES NOWHERE. MANY TIMES IN LIGHT WINTERY CONDITIONS, THE VEHICLE FAILED TO HANDLE THE WINTER CONDITIONS, ESPECIALLY ON ANY KIND OF AN INCLINE, AND MY WHOLE COUNTY IS LOCATED ON ONE BIG INCLINE. THIS VEHICLE IS SUPPOSED TO HAVE FULL TIME TRACTION CONTROL. THAT'S LAUGHABLE. ON THE SLIGHTEST INCLINE WITH 1/4" OF SLUSH ON THE ROAD, WE WERE FORCED TO TURN AROUND AND TAKE A ROUTE THAT IS FLAT. THE CAR JUST CANNOT HANDLE IT. I CANNOT GIVE IT TO ANY OF MY DAUGHTERS AS THEY ALL LIVE FURTHER NORTH THAN WE DO. IT NEEDS TO GO TO A FLORIDA OR TEXAS OR CALIFORNIA OWNER.
Corrective Action:
THIS VEHICLE CANNOT TOLERATE EVEN THE SLIGHTEST BIT OF SLUSH OR SNOW OR ICE ON THE ROAD. THE WHEELS START TO SPIN AND IT GOES NOWHERE. MANY TIMES IN LIGHT WINTERY CONDITIONS, THE VEHICLE FAILED TO HANDLE THE WINTER CONDITIONS, ESPECIALLY ON ANY KIND OF AN INCLINE, AND MY WHOLE COUNTY IS LOCATED ON ONE BIG INCLINE. THIS VEHICLE IS SUPPOSED TO HAVE FULL TIME TRACTION CONTROL. THAT'S LAUGHABLE. ON THE SLIGHTEST INCLINE WITH 1/4" OF SLUSH ON THE ROAD, WE WERE FORCED TO TURN AROUND AND TAKE A ROUTE THAT IS FLAT. THE CAR JUST CANNOT HANDLE IT. I CANNOT GIVE IT TO ANY OF MY DAUGHTERS AS THEY ALL LIVE FURTHER NORTH THAN WE DO. IT NEEDS TO GO TO A FLORIDA OR TEXAS OR CALIFORNIA OWNER.
Additional Notes:
THIS VEHICLE CANNOT TOLERATE EVEN THE SLIGHTEST BIT OF SLUSH OR SNOW OR ICE ON THE ROAD. THE WHEELS START TO SPIN AND IT GOES NOWHERE. MANY TIMES IN LIGHT WINTERY CONDITIONS, THE VEHICLE FAILED TO HANDLE THE WINTER CONDITIONS, ESPECIALLY ON ANY KIND OF AN INCLINE, AND MY WHOLE COUNTY IS LOCATED ON ONE BIG INCLINE. THIS VEHICLE IS SUPPOSED TO HAVE FULL TIME TRACTION CONTROL. THAT'S LAUGHABLE. ON THE SLIGHTEST INCLINE WITH 1/4" OF SLUSH ON THE ROAD, WE WERE FORCED TO TURN AROUND AND TAKE A ROUTE THAT IS FLAT. THE CAR JUST CANNOT HANDLE IT. I CANNOT GIVE IT TO ANY OF MY DAUGHTERS AS THEY ALL LIVE FURTHER NORTH THAN WE DO. IT NEEDS TO GO TO A FLORIDA OR TEXAS OR CALIFORNIA OWNER.
Mfg Campaign: 11163747
Recall Date: Dec 27, 2018
Mazda Motor Corp.
Defect Description:
VEHICLE SPEED CONTROL
Potential Consequences:
TL* THE CONTACT OWNS A 2016 MAZDA 3. WHILE DRIVING 75 MPH WITH THE CRUISE CONTROL ENGAGED, THE CONTACT DEPRESSED THE BRAKE PEDAL, BUT THE VEHICLE ACCELERATED. UPON DEPRESSING THE BRAKE PEDAL FOR THE THIRD TIME, THE VEHICLE STALLED AND COMPLETELY SHUT OFF. WHEN THE VEHICLE RESTARTED, THE CHECK ENGINE INDICATOR FLASHED. THE VEHICLE WAS NOT TAKEN TO A DEALER FOR DIAGNOSTIC TESTING OR REPAIRS. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 54,000. *TT
Corrective Action:
TL* THE CONTACT OWNS A 2016 MAZDA 3. WHILE DRIVING 75 MPH WITH THE CRUISE CONTROL ENGAGED, THE CONTACT DEPRESSED THE BRAKE PEDAL, BUT THE VEHICLE ACCELERATED. UPON DEPRESSING THE BRAKE PEDAL FOR THE THIRD TIME, THE VEHICLE STALLED AND COMPLETELY SHUT OFF. WHEN THE VEHICLE RESTARTED, THE CHECK ENGINE INDICATOR FLASHED. THE VEHICLE WAS NOT TAKEN TO A DEALER FOR DIAGNOSTIC TESTING OR REPAIRS. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 54,000. *TT
Additional Notes:
TL* THE CONTACT OWNS A 2016 MAZDA 3. WHILE DRIVING 75 MPH WITH THE CRUISE CONTROL ENGAGED, THE CONTACT DEPRESSED THE BRAKE PEDAL, BUT THE VEHICLE ACCELERATED. UPON DEPRESSING THE BRAKE PEDAL FOR THE THIRD TIME, THE VEHICLE STALLED AND COMPLETELY SHUT OFF. WHEN THE VEHICLE RESTARTED, THE CHECK ENGINE INDICATOR FLASHED. THE VEHICLE WAS NOT TAKEN TO A DEALER FOR DIAGNOSTIC TESTING OR REPAIRS. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 54,000. *TT
Mfg Campaign: 11161973
Recall Date: Dec 17, 2018
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