Complaints & Recalls
Official Safety Recalls - Important!
15 RecallsThese are official manufacturer recalls ordered by NHTSA for safety defects. If you own this vehicle, contact your dealer immediately for free repairs.
Ford Motor Company
Safety Issue:
Ford Motor Company (Ford) is recalling certain 2015-2018 Ford Edge and 2016-2018 Lincoln MKX vehicles. The front brake hoses may rupture prematurely.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: 20S42
Recall Date: Aug 11, 2020
Ford Motor Company
Safety Issue:
Ford Motor Company, Inc. (Ford) is recalling certain 2016-2018 Lincoln MKX and 2019-2020 Nautilus vehicles equipped with 16-way electric tilt seats. The seat cushion frame edge may contact the wire harness when the seat occupant uses the tilt function of the seat, potentially damaging one or more wires within the harness, which can result in either inadvertent deployment of the air bag or nondeployment of the air bag in the event of a crash.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: 20S37
Recall Date: Jul 17, 2020
Ford Motor Company
Safety Issue:
Ford Motor Company (Ford) is recalling certain 2016-2017 Lincoln MKX vehicles equipped with 3.7L engines. The battery positive cable harness may contact the transmission shifter cable bracket resulting in a short circuit.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: 19S41
Recall Date: Nov 12, 2019
Ford Motor Company
Safety Issue:
Ford Motor Company (Ford) is recalling certain 2013-2016 Ford Fusion and Lincoln MKZ, 2015-2016 Ford Edge, and 2016 Lincoln MKX vehicles originally sold, or currently registered in Connecticut, Delaware, the District of Columbia, Illinois, Indiana, Iowa, Maine, Maryland, Massachusetts, Michigan, Minnesota, Missouri, New Hampshire, New Jersey, New York, Ohio, Pennsylvania, Rhode Island, Vermont, West Virginia, and Wisconsin. Road salt or other contaminants may corrode the electric power steering gear motor attachment bolts.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: 19S26
Recall Date: Aug 29, 2019
Ford Motor Company
Safety Issue:
Ford Motor Company (Ford) is recalling certain 2016-2017 Ford Edge and Lincoln MKX vehicles and 2017 Lincoln Continental vehicles. In the event of a crash, the driver's frontal air bag may not fully inflate or the air bag cushion may detach from the air bag module. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 208, "Occupant Crash Protection."
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: 17C02
Recall Date: Feb 27, 2017
Ford Motor Company
Safety Issue:
Ford Motor Company (Ford) is recalling certain model year 2016 Lincoln MKX vehicles manufactured September 24, 2015. An incorrect seat back trim cover was installed on the affected vehicles, blocking the child seat tether anchors in the second row center seating position. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 225, "Child restraint anchorage systems."
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: 16C09
Recall Date: May 24, 2016
Consumer Complaints
167 ComplaintsFord Motor Company
Defect Description:
UNKNOWN OR OTHER
Potential Consequences:
I WAS DRIVING ON CITY STREET WHEN ALL OF SUDDEN I HAD NO GAS POWER THE ENGINE STARTED REEVING UP ON HIGH. I WAS ABLE TO PULL OVER TO THE SIDE OF THE STREET. I CONTINUE TO TURN OFF THE VEHICLE AND RESTART IT AFTER A FEW ATTEMPTS I WAS ABLE TO DRIVE FOR A SHORT DISTANCE IT HAPPEN AGAIN I NEEDED A TOW TO THE DEALER THE PROBLEM WAS IDENTIFY AS THE BODY THROTTLE THIS ITEM IS CAUSING NOT ONLY MY VEHICLE BUT OTHER CUSTOMERS VEHICLE PROBLEMS. I FEEL YOU SHOULD KNOW ABOUT THIS ISSUE BECAUSE I COULD'VE BEEN ON THE HIGHWAY WHEN THIS HAPPEN TO ME AND MORE SERIOUS I COULD'VE BEEN REAR ENDED. TODAY IS MAY 9TH I HAVEN'T RECEIVED MY VEHICLE YET IT'S STILL AT THE DEALER. THE SERVICE DEPT. CHUCK AT DANA STATED THAT IT MIGHT BE ANOTHER WEEK BEFORE I GET MY CAR BACK. HE STATED THERE ARE A LOT OF ORDER FOR THE PART.
Corrective Action:
I WAS DRIVING ON CITY STREET WHEN ALL OF SUDDEN I HAD NO GAS POWER THE ENGINE STARTED REEVING UP ON HIGH. I WAS ABLE TO PULL OVER TO THE SIDE OF THE STREET. I CONTINUE TO TURN OFF THE VEHICLE AND RESTART IT AFTER A FEW ATTEMPTS I WAS ABLE TO DRIVE FOR A SHORT DISTANCE IT HAPPEN AGAIN I NEEDED A TOW TO THE DEALER THE PROBLEM WAS IDENTIFY AS THE BODY THROTTLE THIS ITEM IS CAUSING NOT ONLY MY VEHICLE BUT OTHER CUSTOMERS VEHICLE PROBLEMS. I FEEL YOU SHOULD KNOW ABOUT THIS ISSUE BECAUSE I COULD'VE BEEN ON THE HIGHWAY WHEN THIS HAPPEN TO ME AND MORE SERIOUS I COULD'VE BEEN REAR ENDED. TODAY IS MAY 9TH I HAVEN'T RECEIVED MY VEHICLE YET IT'S STILL AT THE DEALER. THE SERVICE DEPT. CHUCK AT DANA STATED THAT IT MIGHT BE ANOTHER WEEK BEFORE I GET MY CAR BACK. HE STATED THERE ARE A LOT OF ORDER FOR THE PART.
Additional Notes:
I WAS DRIVING ON CITY STREET WHEN ALL OF SUDDEN I HAD NO GAS POWER THE ENGINE STARTED REEVING UP ON HIGH. I WAS ABLE TO PULL OVER TO THE SIDE OF THE STREET. I CONTINUE TO TURN OFF THE VEHICLE AND RESTART IT AFTER A FEW ATTEMPTS I WAS ABLE TO DRIVE FOR A SHORT DISTANCE IT HAPPEN AGAIN I NEEDED A TOW TO THE DEALER THE PROBLEM WAS IDENTIFY AS THE BODY THROTTLE THIS ITEM IS CAUSING NOT ONLY MY VEHICLE BUT OTHER CUSTOMERS VEHICLE PROBLEMS. I FEEL YOU SHOULD KNOW ABOUT THIS ISSUE BECAUSE I COULD'VE BEEN ON THE HIGHWAY WHEN THIS HAPPEN TO ME AND MORE SERIOUS I COULD'VE BEEN REAR ENDED. TODAY IS MAY 9TH I HAVEN'T RECEIVED MY VEHICLE YET IT'S STILL AT THE DEALER. THE SERVICE DEPT. CHUCK AT DANA STATED THAT IT MIGHT BE ANOTHER WEEK BEFORE I GET MY CAR BACK. HE STATED THERE ARE A LOT OF ORDER FOR THE PART.
Mfg Campaign: 10863999
Recall Date: May 9, 2016
Ford Motor Company
Defect Description:
ELECTRICAL SYSTEM
Potential Consequences:
SYNC 3 NAVIGATION UNIT FAULTED OUT FREEZING SOME OF THE CONTROLS ON THE CENTER STACK. PHONE FUNCTIONS (INCLUDING 911 ASSIST BECAME INOPERATIVE. HAS HAPPENED SEVERAL TIMES WITH VARYING DEGREES OF SEVERITY. UNIT WILL AUTOMATICALLY RESET WHEN CAR IS TURNED OFF AND DOOR OPENED AND CLOSED. LINCOLN'S POSITION: NO FAULT CODE, NO PROBLEM.
Corrective Action:
SYNC 3 NAVIGATION UNIT FAULTED OUT FREEZING SOME OF THE CONTROLS ON THE CENTER STACK. PHONE FUNCTIONS (INCLUDING 911 ASSIST BECAME INOPERATIVE. HAS HAPPENED SEVERAL TIMES WITH VARYING DEGREES OF SEVERITY. UNIT WILL AUTOMATICALLY RESET WHEN CAR IS TURNED OFF AND DOOR OPENED AND CLOSED. LINCOLN'S POSITION: NO FAULT CODE, NO PROBLEM.
Additional Notes:
SYNC 3 NAVIGATION UNIT FAULTED OUT FREEZING SOME OF THE CONTROLS ON THE CENTER STACK. PHONE FUNCTIONS (INCLUDING 911 ASSIST BECAME INOPERATIVE. HAS HAPPENED SEVERAL TIMES WITH VARYING DEGREES OF SEVERITY. UNIT WILL AUTOMATICALLY RESET WHEN CAR IS TURNED OFF AND DOOR OPENED AND CLOSED. LINCOLN'S POSITION: NO FAULT CODE, NO PROBLEM.
Mfg Campaign: 10853141
Recall Date: Apr 3, 2016
Ford Motor Company
Defect Description:
SERVICE BRAKES
Potential Consequences:
THERE IS A SERIOUS FLAW/DESIGN WITH THE WAY THE BAR IS ATTACHED TO THE BRAKE PEDAL,ALSO THE BRAKE PEDAL PAD IS WAY TOO SMALL.WHEN I AM DRIVING AND I NEED TO BRAKE MY FOOT HITS THE METAL BAR THAT SUPPORTS THE BRAKE PEDAL,WHICH MAKES IT VERY UNCOMFORTABLE TO STOP.ON NUMEROUS OCCASIONS I ALMOST HIT THE CAR IN FRONT OF ME DUE TO THIS FLAW.THE DESIGN WAS VERY POORLY PLANNED,THE BAR IS ALSO ATTACHED TO THE RIGHT OUTSIDE OF THE BRAKE PEDAL IN WHICH OTHER TIMES WHEN MOVING FOOT FROM GAS PEDAL TO BRAKE YOUR FOOT CAN ALSO BE BLOCKED FROM GETTING TO THE BRAKE PEDAL DUE TO THE BAR THAT SUPPORTS THE BRAKE PEDAL.
Corrective Action:
THERE IS A SERIOUS FLAW/DESIGN WITH THE WAY THE BAR IS ATTACHED TO THE BRAKE PEDAL,ALSO THE BRAKE PEDAL PAD IS WAY TOO SMALL.WHEN I AM DRIVING AND I NEED TO BRAKE MY FOOT HITS THE METAL BAR THAT SUPPORTS THE BRAKE PEDAL,WHICH MAKES IT VERY UNCOMFORTABLE TO STOP.ON NUMEROUS OCCASIONS I ALMOST HIT THE CAR IN FRONT OF ME DUE TO THIS FLAW.THE DESIGN WAS VERY POORLY PLANNED,THE BAR IS ALSO ATTACHED TO THE RIGHT OUTSIDE OF THE BRAKE PEDAL IN WHICH OTHER TIMES WHEN MOVING FOOT FROM GAS PEDAL TO BRAKE YOUR FOOT CAN ALSO BE BLOCKED FROM GETTING TO THE BRAKE PEDAL DUE TO THE BAR THAT SUPPORTS THE BRAKE PEDAL.
Additional Notes:
THERE IS A SERIOUS FLAW/DESIGN WITH THE WAY THE BAR IS ATTACHED TO THE BRAKE PEDAL,ALSO THE BRAKE PEDAL PAD IS WAY TOO SMALL.WHEN I AM DRIVING AND I NEED TO BRAKE MY FOOT HITS THE METAL BAR THAT SUPPORTS THE BRAKE PEDAL,WHICH MAKES IT VERY UNCOMFORTABLE TO STOP.ON NUMEROUS OCCASIONS I ALMOST HIT THE CAR IN FRONT OF ME DUE TO THIS FLAW.THE DESIGN WAS VERY POORLY PLANNED,THE BAR IS ALSO ATTACHED TO THE RIGHT OUTSIDE OF THE BRAKE PEDAL IN WHICH OTHER TIMES WHEN MOVING FOOT FROM GAS PEDAL TO BRAKE YOUR FOOT CAN ALSO BE BLOCKED FROM GETTING TO THE BRAKE PEDAL DUE TO THE BAR THAT SUPPORTS THE BRAKE PEDAL.
Mfg Campaign: 10820152
Recall Date: Jan 14, 2016
Ford Motor Company
Defect Description:
SERVICE BRAKES
Potential Consequences:
THERE IS A SERIOUS DESIGN FLAW/SAFETY HAZARD WITH THE WAY THE BAR ATTACHED TO THE BRAKE PEDAL IS STRUCTURED. WHEN THE VEHICLE IS IN MOTION AND I NEED TO BRAKE, THE TIP OF MY SHOE MAKES CONTACT WITH THE SKINNY METAL BAR ATTACHED TO THE BRAKE PEDAL. IN OTHER WORDS, THE ONLY WAY TO BRAKE IS TO BEND MY SHOE FAR ENOUGH FOR IT TO MAKE CONTACT WITH THE BRAKE PEDAL. THIS CAUSES VERY UNEVEN, JERKY AND ERRATIC BRAKING. IN MANY CASES, I HAVE NEARLY REAR-ENDED THE VEHICLE IN FRONT OF ME BECAUSE MY SHOE IS NOT FLEXIBLE ENOUGH TO MAKE FAST CONTACT WITH THE BRAKE PEDAL. I HAVE SEVERAL PICTURES WHICH CLEARLY SHOW THIS DESIGN FLAW.
Corrective Action:
THERE IS A SERIOUS DESIGN FLAW/SAFETY HAZARD WITH THE WAY THE BAR ATTACHED TO THE BRAKE PEDAL IS STRUCTURED. WHEN THE VEHICLE IS IN MOTION AND I NEED TO BRAKE, THE TIP OF MY SHOE MAKES CONTACT WITH THE SKINNY METAL BAR ATTACHED TO THE BRAKE PEDAL. IN OTHER WORDS, THE ONLY WAY TO BRAKE IS TO BEND MY SHOE FAR ENOUGH FOR IT TO MAKE CONTACT WITH THE BRAKE PEDAL. THIS CAUSES VERY UNEVEN, JERKY AND ERRATIC BRAKING. IN MANY CASES, I HAVE NEARLY REAR-ENDED THE VEHICLE IN FRONT OF ME BECAUSE MY SHOE IS NOT FLEXIBLE ENOUGH TO MAKE FAST CONTACT WITH THE BRAKE PEDAL. I HAVE SEVERAL PICTURES WHICH CLEARLY SHOW THIS DESIGN FLAW.
Additional Notes:
THERE IS A SERIOUS DESIGN FLAW/SAFETY HAZARD WITH THE WAY THE BAR ATTACHED TO THE BRAKE PEDAL IS STRUCTURED. WHEN THE VEHICLE IS IN MOTION AND I NEED TO BRAKE, THE TIP OF MY SHOE MAKES CONTACT WITH THE SKINNY METAL BAR ATTACHED TO THE BRAKE PEDAL. IN OTHER WORDS, THE ONLY WAY TO BRAKE IS TO BEND MY SHOE FAR ENOUGH FOR IT TO MAKE CONTACT WITH THE BRAKE PEDAL. THIS CAUSES VERY UNEVEN, JERKY AND ERRATIC BRAKING. IN MANY CASES, I HAVE NEARLY REAR-ENDED THE VEHICLE IN FRONT OF ME BECAUSE MY SHOE IS NOT FLEXIBLE ENOUGH TO MAKE FAST CONTACT WITH THE BRAKE PEDAL. I HAVE SEVERAL PICTURES WHICH CLEARLY SHOW THIS DESIGN FLAW.
Mfg Campaign: 10783822
Recall Date: Oct 20, 2015
Ford Motor Company
Defect Description:
UNKNOWN OR OTHER
Potential Consequences:
LED ADAPTIVE HEADLIGHTS ARE SAID TO MOVE IN COORDINATION WITH THE STEERING ANGLE WHEN HEADLIGHTS ARE ACTIVATED BUT DO NOT. EVEN WHEN SET TO AUTOMATIC MODE, HEADLIGHTS WILL ONLY ILLUMINATE IN THE DIRECTION IN WHICH THE VEHICLE IS POINTING PARTIALLY BLINDING DRIVERS IN THE ONCOMING TRAFFIC. ADDITIONALLY THE MANUAL STATES ON VEHICLE STARTUP WE SHOULD SEE THE LAMPS TRACK TO A "PREDETERMINED POSITION" THEN CENTER. MINE DOES NOT DO THIS. I ALSO MADE SURE TO DRIVE ABOVE 5MPH AND TURNED MY WHEEL FOR VERY SHARP INTO SHALLOW TURNS. THE MANUAL ALSO SHOWS A WHOLE SUB MENU JUST FOR THE ADAPTIVE LIGHTING. I ALSO DO NOT HAVE THIS MENU. LASTLY THERE IS SUPPOSED TO BE A DIGITAL SPEEDOMETER IN ADDITION TO THE ANALOG SPEEDOMETER IN THE SETTINGS MENU, THERE IS NOT ONE. THE OWNERS MANUAL CLEARLY STATES THAT IN ORDER TO ACTIVATE THIS FEATURE YOU MUST GO TO SETTINGS MENU UNDER TRIP1 TRIP 2 AND SELECT THE FEATURE. ITS NOT THERE AND MAKE LOOKING DOWN AT THE VERY TINY NUMBERS ON THE ANALOG SPEEDOMETER DIFFICULT DURING DRIVING AND TAKES YOUR ATTENTION AWAY FROM THE ROAD.
Corrective Action:
LED ADAPTIVE HEADLIGHTS ARE SAID TO MOVE IN COORDINATION WITH THE STEERING ANGLE WHEN HEADLIGHTS ARE ACTIVATED BUT DO NOT. EVEN WHEN SET TO AUTOMATIC MODE, HEADLIGHTS WILL ONLY ILLUMINATE IN THE DIRECTION IN WHICH THE VEHICLE IS POINTING PARTIALLY BLINDING DRIVERS IN THE ONCOMING TRAFFIC. ADDITIONALLY THE MANUAL STATES ON VEHICLE STARTUP WE SHOULD SEE THE LAMPS TRACK TO A "PREDETERMINED POSITION" THEN CENTER. MINE DOES NOT DO THIS. I ALSO MADE SURE TO DRIVE ABOVE 5MPH AND TURNED MY WHEEL FOR VERY SHARP INTO SHALLOW TURNS. THE MANUAL ALSO SHOWS A WHOLE SUB MENU JUST FOR THE ADAPTIVE LIGHTING. I ALSO DO NOT HAVE THIS MENU. LASTLY THERE IS SUPPOSED TO BE A DIGITAL SPEEDOMETER IN ADDITION TO THE ANALOG SPEEDOMETER IN THE SETTINGS MENU, THERE IS NOT ONE. THE OWNERS MANUAL CLEARLY STATES THAT IN ORDER TO ACTIVATE THIS FEATURE YOU MUST GO TO SETTINGS MENU UNDER TRIP1 TRIP 2 AND SELECT THE FEATURE. ITS NOT THERE AND MAKE LOOKING DOWN AT THE VERY TINY NUMBERS ON THE ANALOG SPEEDOMETER DIFFICULT DURING DRIVING AND TAKES YOUR ATTENTION AWAY FROM THE ROAD.
Additional Notes:
LED ADAPTIVE HEADLIGHTS ARE SAID TO MOVE IN COORDINATION WITH THE STEERING ANGLE WHEN HEADLIGHTS ARE ACTIVATED BUT DO NOT. EVEN WHEN SET TO AUTOMATIC MODE, HEADLIGHTS WILL ONLY ILLUMINATE IN THE DIRECTION IN WHICH THE VEHICLE IS POINTING PARTIALLY BLINDING DRIVERS IN THE ONCOMING TRAFFIC. ADDITIONALLY THE MANUAL STATES ON VEHICLE STARTUP WE SHOULD SEE THE LAMPS TRACK TO A "PREDETERMINED POSITION" THEN CENTER. MINE DOES NOT DO THIS. I ALSO MADE SURE TO DRIVE ABOVE 5MPH AND TURNED MY WHEEL FOR VERY SHARP INTO SHALLOW TURNS. THE MANUAL ALSO SHOWS A WHOLE SUB MENU JUST FOR THE ADAPTIVE LIGHTING. I ALSO DO NOT HAVE THIS MENU. LASTLY THERE IS SUPPOSED TO BE A DIGITAL SPEEDOMETER IN ADDITION TO THE ANALOG SPEEDOMETER IN THE SETTINGS MENU, THERE IS NOT ONE. THE OWNERS MANUAL CLEARLY STATES THAT IN ORDER TO ACTIVATE THIS FEATURE YOU MUST GO TO SETTINGS MENU UNDER TRIP1 TRIP 2 AND SELECT THE FEATURE. ITS NOT THERE AND MAKE LOOKING DOWN AT THE VERY TINY NUMBERS ON THE ANALOG SPEEDOMETER DIFFICULT DURING DRIVING AND TAKES YOUR ATTENTION AWAY FROM THE ROAD.
Mfg Campaign: 10783849
Recall Date: Oct 20, 2015
Ford Motor Company
Defect Description:
EXTERIOR LIGHTING
Potential Consequences:
LED ADAPTIVE HEADLIGHTS ARE SAID TO MOVE IN COORDINATION WITH THE STEERING ANGLE WHEN HEADLIGHTS ARE ACTIVATED BUT DO NOT. EVEN WHEN SET TO AUTOMATIC MODE, HEADLIGHTS WILL ONLY ILLUMINATE IN THE DIRECTION IN WHICH THE VEHICLE IS POINTING PARTIALLY BLINDING DRIVERS IN THE ONCOMING TRAFFIC. ADDITIONALLY THE MANUAL STATES ON VEHICLE STARTUP WE SHOULD SEE THE LAMPS TRACK TO A "PREDETERMINED POSITION" THEN CENTER. MINE DOES NOT DO THIS. I ALSO MADE SURE TO DRIVE ABOVE 5MPH AND TURNED MY WHEEL FOR VERY SHARP INTO SHALLOW TURNS. THE MANUAL ALSO SHOWS A WHOLE SUB MENU JUST FOR THE ADAPTIVE LIGHTING. I ALSO DO NOT HAVE THIS MENU. LASTLY THERE IS SUPPOSED TO BE A DIGITAL SPEEDOMETER IN ADDITION TO THE ANALOG SPEEDOMETER IN THE SETTINGS MENU, THERE IS NOT ONE. THE OWNERS MANUAL CLEARLY STATES THAT IN ORDER TO ACTIVATE THIS FEATURE YOU MUST GO TO SETTINGS MENU UNDER TRIP1 TRIP 2 AND SELECT THE FEATURE. ITS NOT THERE AND MAKE LOOKING DOWN AT THE VERY TINY NUMBERS ON THE ANALOG SPEEDOMETER DIFFICULT DURING DRIVING AND TAKES YOUR ATTENTION AWAY FROM THE ROAD.
Corrective Action:
LED ADAPTIVE HEADLIGHTS ARE SAID TO MOVE IN COORDINATION WITH THE STEERING ANGLE WHEN HEADLIGHTS ARE ACTIVATED BUT DO NOT. EVEN WHEN SET TO AUTOMATIC MODE, HEADLIGHTS WILL ONLY ILLUMINATE IN THE DIRECTION IN WHICH THE VEHICLE IS POINTING PARTIALLY BLINDING DRIVERS IN THE ONCOMING TRAFFIC. ADDITIONALLY THE MANUAL STATES ON VEHICLE STARTUP WE SHOULD SEE THE LAMPS TRACK TO A "PREDETERMINED POSITION" THEN CENTER. MINE DOES NOT DO THIS. I ALSO MADE SURE TO DRIVE ABOVE 5MPH AND TURNED MY WHEEL FOR VERY SHARP INTO SHALLOW TURNS. THE MANUAL ALSO SHOWS A WHOLE SUB MENU JUST FOR THE ADAPTIVE LIGHTING. I ALSO DO NOT HAVE THIS MENU. LASTLY THERE IS SUPPOSED TO BE A DIGITAL SPEEDOMETER IN ADDITION TO THE ANALOG SPEEDOMETER IN THE SETTINGS MENU, THERE IS NOT ONE. THE OWNERS MANUAL CLEARLY STATES THAT IN ORDER TO ACTIVATE THIS FEATURE YOU MUST GO TO SETTINGS MENU UNDER TRIP1 TRIP 2 AND SELECT THE FEATURE. ITS NOT THERE AND MAKE LOOKING DOWN AT THE VERY TINY NUMBERS ON THE ANALOG SPEEDOMETER DIFFICULT DURING DRIVING AND TAKES YOUR ATTENTION AWAY FROM THE ROAD.
Additional Notes:
LED ADAPTIVE HEADLIGHTS ARE SAID TO MOVE IN COORDINATION WITH THE STEERING ANGLE WHEN HEADLIGHTS ARE ACTIVATED BUT DO NOT. EVEN WHEN SET TO AUTOMATIC MODE, HEADLIGHTS WILL ONLY ILLUMINATE IN THE DIRECTION IN WHICH THE VEHICLE IS POINTING PARTIALLY BLINDING DRIVERS IN THE ONCOMING TRAFFIC. ADDITIONALLY THE MANUAL STATES ON VEHICLE STARTUP WE SHOULD SEE THE LAMPS TRACK TO A "PREDETERMINED POSITION" THEN CENTER. MINE DOES NOT DO THIS. I ALSO MADE SURE TO DRIVE ABOVE 5MPH AND TURNED MY WHEEL FOR VERY SHARP INTO SHALLOW TURNS. THE MANUAL ALSO SHOWS A WHOLE SUB MENU JUST FOR THE ADAPTIVE LIGHTING. I ALSO DO NOT HAVE THIS MENU. LASTLY THERE IS SUPPOSED TO BE A DIGITAL SPEEDOMETER IN ADDITION TO THE ANALOG SPEEDOMETER IN THE SETTINGS MENU, THERE IS NOT ONE. THE OWNERS MANUAL CLEARLY STATES THAT IN ORDER TO ACTIVATE THIS FEATURE YOU MUST GO TO SETTINGS MENU UNDER TRIP1 TRIP 2 AND SELECT THE FEATURE. ITS NOT THERE AND MAKE LOOKING DOWN AT THE VERY TINY NUMBERS ON THE ANALOG SPEEDOMETER DIFFICULT DURING DRIVING AND TAKES YOUR ATTENTION AWAY FROM THE ROAD.
Mfg Campaign: 10783849
Recall Date: Oct 20, 2015
Ford Motor Company
Defect Description:
UNKNOWN OR OTHER
Potential Consequences:
VEHICLE ENGINE SHUTS DOWN AT STOPS OR STOP-AND-GO TRAFFIC WHILE VEHICLE IS IN DRIVE. ERROR DISPLAYED ON TACHOMETER SCREEN READS "FULL ACCESSORY POWER ACTIVE". ONCE ENGINE STOPS, ALL ELECTRICAL CONTINUES TO WORK. THERE IS NO WARNING WHEN THIS HAPPENS. YOU CAN PUT CAR IN PARK AND RESTART, AND ISSUE RESOLVES, BUT HAPPENS RANDOMLY. THIS IS A BRAND NEW VEHICLE WITH LESS THAN 800 MILES.
Corrective Action:
VEHICLE ENGINE SHUTS DOWN AT STOPS OR STOP-AND-GO TRAFFIC WHILE VEHICLE IS IN DRIVE. ERROR DISPLAYED ON TACHOMETER SCREEN READS "FULL ACCESSORY POWER ACTIVE". ONCE ENGINE STOPS, ALL ELECTRICAL CONTINUES TO WORK. THERE IS NO WARNING WHEN THIS HAPPENS. YOU CAN PUT CAR IN PARK AND RESTART, AND ISSUE RESOLVES, BUT HAPPENS RANDOMLY. THIS IS A BRAND NEW VEHICLE WITH LESS THAN 800 MILES.
Additional Notes:
VEHICLE ENGINE SHUTS DOWN AT STOPS OR STOP-AND-GO TRAFFIC WHILE VEHICLE IS IN DRIVE. ERROR DISPLAYED ON TACHOMETER SCREEN READS "FULL ACCESSORY POWER ACTIVE". ONCE ENGINE STOPS, ALL ELECTRICAL CONTINUES TO WORK. THERE IS NO WARNING WHEN THIS HAPPENS. YOU CAN PUT CAR IN PARK AND RESTART, AND ISSUE RESOLVES, BUT HAPPENS RANDOMLY. THIS IS A BRAND NEW VEHICLE WITH LESS THAN 800 MILES.
Mfg Campaign: 10780950
Recall Date: Oct 8, 2015
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