Complaints & Recalls
Official Safety Recalls - Important!
15 RecallsThese are official manufacturer recalls ordered by NHTSA for safety defects. If you own this vehicle, contact your dealer immediately for free repairs.
Ford Motor Company
Safety Issue:
Ford Motor Company (Ford) is recalling certain 2015-2018 Ford Edge and 2016-2018 Lincoln MKX vehicles. The front brake hoses may rupture prematurely.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: 20S42
Recall Date: Aug 11, 2020
Ford Motor Company
Safety Issue:
Ford Motor Company, Inc. (Ford) is recalling certain 2016-2018 Lincoln MKX and 2019-2020 Nautilus vehicles equipped with 16-way electric tilt seats. The seat cushion frame edge may contact the wire harness when the seat occupant uses the tilt function of the seat, potentially damaging one or more wires within the harness, which can result in either inadvertent deployment of the air bag or nondeployment of the air bag in the event of a crash.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: 20S37
Recall Date: Jul 17, 2020
Ford Motor Company
Safety Issue:
Ford Motor Company (Ford) is recalling certain 2016-2017 Lincoln MKX vehicles equipped with 3.7L engines. The battery positive cable harness may contact the transmission shifter cable bracket resulting in a short circuit.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: 19S41
Recall Date: Nov 12, 2019
Ford Motor Company
Safety Issue:
Ford Motor Company (Ford) is recalling certain 2013-2016 Ford Fusion and Lincoln MKZ, 2015-2016 Ford Edge, and 2016 Lincoln MKX vehicles originally sold, or currently registered in Connecticut, Delaware, the District of Columbia, Illinois, Indiana, Iowa, Maine, Maryland, Massachusetts, Michigan, Minnesota, Missouri, New Hampshire, New Jersey, New York, Ohio, Pennsylvania, Rhode Island, Vermont, West Virginia, and Wisconsin. Road salt or other contaminants may corrode the electric power steering gear motor attachment bolts.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: 19S26
Recall Date: Aug 29, 2019
Ford Motor Company
Safety Issue:
Ford Motor Company (Ford) is recalling certain 2016-2017 Ford Edge and Lincoln MKX vehicles and 2017 Lincoln Continental vehicles. In the event of a crash, the driver's frontal air bag may not fully inflate or the air bag cushion may detach from the air bag module. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 208, "Occupant Crash Protection."
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: 17C02
Recall Date: Feb 27, 2017
Ford Motor Company
Safety Issue:
Ford Motor Company (Ford) is recalling certain model year 2016 Lincoln MKX vehicles manufactured September 24, 2015. An incorrect seat back trim cover was installed on the affected vehicles, blocking the child seat tether anchors in the second row center seating position. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 225, "Child restraint anchorage systems."
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: 16C09
Recall Date: May 24, 2016
Consumer Complaints
167 ComplaintsFord Motor Company
Defect Description:
SERVICE BRAKES, HYDRAULIC
Potential Consequences:
TL* THE CONTACT OWNS A 2016 LINCOLN MKX. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 20V469000 (SERVICE BRAKES, SERVICE BRAKES, HYDRAULIC) HOWEVER, THE PART TO DO THE RECALL REPAIR WAS UNAVAILABLE. THE CONTACT CALLED TEAM FORD LINCOLN (5445 DREXEL RD, LAS VEGAS, NV 89130) AND IT WAS CONFIRMED THAT THE PART WAS NOT YET AVAILABLE. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT STATED THAT THE MANUFACTURER HAD EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.
Corrective Action:
TL* THE CONTACT OWNS A 2016 LINCOLN MKX. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 20V469000 (SERVICE BRAKES, SERVICE BRAKES, HYDRAULIC) HOWEVER, THE PART TO DO THE RECALL REPAIR WAS UNAVAILABLE. THE CONTACT CALLED TEAM FORD LINCOLN (5445 DREXEL RD, LAS VEGAS, NV 89130) AND IT WAS CONFIRMED THAT THE PART WAS NOT YET AVAILABLE. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT STATED THAT THE MANUFACTURER HAD EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.
Additional Notes:
TL* THE CONTACT OWNS A 2016 LINCOLN MKX. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 20V469000 (SERVICE BRAKES, SERVICE BRAKES, HYDRAULIC) HOWEVER, THE PART TO DO THE RECALL REPAIR WAS UNAVAILABLE. THE CONTACT CALLED TEAM FORD LINCOLN (5445 DREXEL RD, LAS VEGAS, NV 89130) AND IT WAS CONFIRMED THAT THE PART WAS NOT YET AVAILABLE. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT STATED THAT THE MANUFACTURER HAD EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.
Mfg Campaign: 11397609
Recall Date: Feb 23, 2021
Ford Motor Company
Defect Description:
SERVICE BRAKES
Potential Consequences:
UNREASONABLE AMOUNT OF TIME FOR A MANUFACTURER RECALL REPAIR. GIVEN THE SEVERITY OF THIS RECALL FOR THE FRONT BRAKE FLEX LINES THE AMOUNT OF TIME FROM NOTIFICATION TO CURRENT DATE WITH NO REPLACEMENT PARTS AVAILABLE WHICH IS STILL ON GOING. AS SENIORS WE FEEL THAT OUR CAR IS VERY UNSAFE TO DRIVE AS WE HAVE BEEN TOLD WE MAY NOT BE ABLE TO STOP THE VEHICLE WITHOUT WARNING.
Corrective Action:
UNREASONABLE AMOUNT OF TIME FOR A MANUFACTURER RECALL REPAIR. GIVEN THE SEVERITY OF THIS RECALL FOR THE FRONT BRAKE FLEX LINES THE AMOUNT OF TIME FROM NOTIFICATION TO CURRENT DATE WITH NO REPLACEMENT PARTS AVAILABLE WHICH IS STILL ON GOING. AS SENIORS WE FEEL THAT OUR CAR IS VERY UNSAFE TO DRIVE AS WE HAVE BEEN TOLD WE MAY NOT BE ABLE TO STOP THE VEHICLE WITHOUT WARNING.
Additional Notes:
UNREASONABLE AMOUNT OF TIME FOR A MANUFACTURER RECALL REPAIR. GIVEN THE SEVERITY OF THIS RECALL FOR THE FRONT BRAKE FLEX LINES THE AMOUNT OF TIME FROM NOTIFICATION TO CURRENT DATE WITH NO REPLACEMENT PARTS AVAILABLE WHICH IS STILL ON GOING. AS SENIORS WE FEEL THAT OUR CAR IS VERY UNSAFE TO DRIVE AS WE HAVE BEEN TOLD WE MAY NOT BE ABLE TO STOP THE VEHICLE WITHOUT WARNING.
Mfg Campaign: 11395638
Recall Date: Feb 10, 2021
Ford Motor Company
Defect Description:
ENGINE
Potential Consequences:
I HAVE NOTICED EXHAUST FUMES IN THE CABIN WHEN DRIVING. I DRIVE BOTH HIGHWAY AND CITY, BUT IT IS WORSE ON THE HIGHWAY. I STARTED FEELING TIRES AND FOGGY HEADED EVERY TIME I DROVE. I TRIED RECYCLING AIR AND OPEN AIR BOTH BUT DIDN'T SEEM TO HELP. I WENT TO THE DEALERSHIP FOR OIL CHANGE AND TOLD THEM ABOUT THE PROBLEM. SERVICE CONCIERGE SAID THEY HAD ANOTHER 2016 MKX IN AT THAT TIME WITH THE SAME PROBLEM. I WAS TOLD THEY COULDN'T LOOK AT MY VEHICLE FOR OVER TWO WEEKS AND WOULDN'T HAVE A LOANER CAR UNTIL THEN. I TOLD THEM I WAS CONCERNED ABOUT DRIVING WITH THE PROBLEM AND WAS OFFERED TWO OPTIONS... LEAVE IT THERE UNTIL THEY COULD LOOK AT IT, WITH NO LOANER CAR, OR FOR TIMES SAKE TAKE IT TO ANOTHER DEALERSHIP. THIS IS UNACCEPTABLE AND A LIABILITY IN MY OPINION.
Corrective Action:
I HAVE NOTICED EXHAUST FUMES IN THE CABIN WHEN DRIVING. I DRIVE BOTH HIGHWAY AND CITY, BUT IT IS WORSE ON THE HIGHWAY. I STARTED FEELING TIRES AND FOGGY HEADED EVERY TIME I DROVE. I TRIED RECYCLING AIR AND OPEN AIR BOTH BUT DIDN'T SEEM TO HELP. I WENT TO THE DEALERSHIP FOR OIL CHANGE AND TOLD THEM ABOUT THE PROBLEM. SERVICE CONCIERGE SAID THEY HAD ANOTHER 2016 MKX IN AT THAT TIME WITH THE SAME PROBLEM. I WAS TOLD THEY COULDN'T LOOK AT MY VEHICLE FOR OVER TWO WEEKS AND WOULDN'T HAVE A LOANER CAR UNTIL THEN. I TOLD THEM I WAS CONCERNED ABOUT DRIVING WITH THE PROBLEM AND WAS OFFERED TWO OPTIONS... LEAVE IT THERE UNTIL THEY COULD LOOK AT IT, WITH NO LOANER CAR, OR FOR TIMES SAKE TAKE IT TO ANOTHER DEALERSHIP. THIS IS UNACCEPTABLE AND A LIABILITY IN MY OPINION.
Additional Notes:
I HAVE NOTICED EXHAUST FUMES IN THE CABIN WHEN DRIVING. I DRIVE BOTH HIGHWAY AND CITY, BUT IT IS WORSE ON THE HIGHWAY. I STARTED FEELING TIRES AND FOGGY HEADED EVERY TIME I DROVE. I TRIED RECYCLING AIR AND OPEN AIR BOTH BUT DIDN'T SEEM TO HELP. I WENT TO THE DEALERSHIP FOR OIL CHANGE AND TOLD THEM ABOUT THE PROBLEM. SERVICE CONCIERGE SAID THEY HAD ANOTHER 2016 MKX IN AT THAT TIME WITH THE SAME PROBLEM. I WAS TOLD THEY COULDN'T LOOK AT MY VEHICLE FOR OVER TWO WEEKS AND WOULDN'T HAVE A LOANER CAR UNTIL THEN. I TOLD THEM I WAS CONCERNED ABOUT DRIVING WITH THE PROBLEM AND WAS OFFERED TWO OPTIONS... LEAVE IT THERE UNTIL THEY COULD LOOK AT IT, WITH NO LOANER CAR, OR FOR TIMES SAKE TAKE IT TO ANOTHER DEALERSHIP. THIS IS UNACCEPTABLE AND A LIABILITY IN MY OPINION.
Mfg Campaign: 11394400
Recall Date: Feb 3, 2021
Ford Motor Company
Defect Description:
SERVICE BRAKES
Potential Consequences:
RECALL ISSUED IN AUGUST OF 2020. I HAVE CALLED MONTHLY TO GET OBTAIN AN UPDATE FOR THE AVAILABILITY OF PART NEEDED TO REPAIR MY VEHICLES BRAKES, AND MY DEALERSHIP KEEPS PUSHING THE DATE OF AVAILABILITY BACK. THE DEALERSHIP STATES THAT THE MANUFACTURER IS NOT PROVIDING A DATE WHEN THE PART WILL BE AVAILABLE. MY DEALERSHIP IS INSTRUCTED ME TO CHECK MY VEHICLE 'DAILY FOR BRAKE FLUID LEAKS," THIS IS UNACCEPTABLE. I PURCHASED A "NEW" CAR IN 2016, "NOT A USED CAR," AND I SHOULD NOT HAVE TO "CHECK MY CAR DAILY" FOR A LEAK IN MY BRAKE FLUID. LINCOLN HAS HAD ALMOST SIX MONTHS TO OBTAIN AND START REPAIRS OF THIS RECALL AND HAS FAILED TO INITIATE THE REPAIR. AS A US CONSUMER I SHOULD NOT HAVE TO DRIVE MY VEHICLE WITH THE FEAR THAT MY BRAKES MAY GO OUT, OR FAIL TO STOP TIMELY EVERY TIME I DRIVE. THIS IS NOT A DOOR HANDLE THAT IS LOOSE, THIS IS MY BRAKES, ON MY CAR. PLEASE HELP! LINCOLN NEEDS TO BE HELD RESPONSIBLE AND START PROVIDING THE REPAIRS THAT CONSUMERS NEED IN ORDER TO OPERATE A SAFE VEHICLE. THANK YOU.
Corrective Action:
RECALL ISSUED IN AUGUST OF 2020. I HAVE CALLED MONTHLY TO GET OBTAIN AN UPDATE FOR THE AVAILABILITY OF PART NEEDED TO REPAIR MY VEHICLES BRAKES, AND MY DEALERSHIP KEEPS PUSHING THE DATE OF AVAILABILITY BACK. THE DEALERSHIP STATES THAT THE MANUFACTURER IS NOT PROVIDING A DATE WHEN THE PART WILL BE AVAILABLE. MY DEALERSHIP IS INSTRUCTED ME TO CHECK MY VEHICLE 'DAILY FOR BRAKE FLUID LEAKS," THIS IS UNACCEPTABLE. I PURCHASED A "NEW" CAR IN 2016, "NOT A USED CAR," AND I SHOULD NOT HAVE TO "CHECK MY CAR DAILY" FOR A LEAK IN MY BRAKE FLUID. LINCOLN HAS HAD ALMOST SIX MONTHS TO OBTAIN AND START REPAIRS OF THIS RECALL AND HAS FAILED TO INITIATE THE REPAIR. AS A US CONSUMER I SHOULD NOT HAVE TO DRIVE MY VEHICLE WITH THE FEAR THAT MY BRAKES MAY GO OUT, OR FAIL TO STOP TIMELY EVERY TIME I DRIVE. THIS IS NOT A DOOR HANDLE THAT IS LOOSE, THIS IS MY BRAKES, ON MY CAR. PLEASE HELP! LINCOLN NEEDS TO BE HELD RESPONSIBLE AND START PROVIDING THE REPAIRS THAT CONSUMERS NEED IN ORDER TO OPERATE A SAFE VEHICLE. THANK YOU.
Additional Notes:
RECALL ISSUED IN AUGUST OF 2020. I HAVE CALLED MONTHLY TO GET OBTAIN AN UPDATE FOR THE AVAILABILITY OF PART NEEDED TO REPAIR MY VEHICLES BRAKES, AND MY DEALERSHIP KEEPS PUSHING THE DATE OF AVAILABILITY BACK. THE DEALERSHIP STATES THAT THE MANUFACTURER IS NOT PROVIDING A DATE WHEN THE PART WILL BE AVAILABLE. MY DEALERSHIP IS INSTRUCTED ME TO CHECK MY VEHICLE 'DAILY FOR BRAKE FLUID LEAKS," THIS IS UNACCEPTABLE. I PURCHASED A "NEW" CAR IN 2016, "NOT A USED CAR," AND I SHOULD NOT HAVE TO "CHECK MY CAR DAILY" FOR A LEAK IN MY BRAKE FLUID. LINCOLN HAS HAD ALMOST SIX MONTHS TO OBTAIN AND START REPAIRS OF THIS RECALL AND HAS FAILED TO INITIATE THE REPAIR. AS A US CONSUMER I SHOULD NOT HAVE TO DRIVE MY VEHICLE WITH THE FEAR THAT MY BRAKES MAY GO OUT, OR FAIL TO STOP TIMELY EVERY TIME I DRIVE. THIS IS NOT A DOOR HANDLE THAT IS LOOSE, THIS IS MY BRAKES, ON MY CAR. PLEASE HELP! LINCOLN NEEDS TO BE HELD RESPONSIBLE AND START PROVIDING THE REPAIRS THAT CONSUMERS NEED IN ORDER TO OPERATE A SAFE VEHICLE. THANK YOU.
Mfg Campaign: 11390210
Recall Date: Jan 27, 2021
Ford Motor Company
Defect Description:
SERVICE BRAKES
Potential Consequences:
YESTERDAY, DECEMBER 17, 2020, WHILE BACKING FROM A PARKING SPACE THE BRAKES SELF-APPLIED, NO ALARM SOUNDED PRIOR, AND WHILE NOT CLOSE TO ANYTHING. I COULD LET OFF THE ACCELERATOR AND THE BRAKE WOULD RELEASE SOME. WHEN STRAIGHTENED OUT AND DRIVING A SHORT DISTANCE DOWN THE AISLE IT HAPPENED 2 OR 3 MORE TIMES AND GAVE A RED SIDE WARNING LIGHT. DEAD STOPS, ACCELERATOR FELT HARD TO PUSH. HAPPENED BOTH WHEN CARS WERE ON THE SIDE(S) AND NONE CLOSE AT ALL. I GOT TO THE INTERSECTION WITH NO CARS CLOSE ON ALL 4-SIDES. WHEN I PULLED INTO THE INTERSECTION, IT BRAKED TO A COMPLETE STOP AND REFUSED TO MOVE. BY PLAYING WITH THROTTLE AND DRIVE/PARK BUTTONS, I GOT THE CAR MOVING, I PULLED INTO AN OPEN AREA AND SHUT THE CAR OFF, AND RESTARTED. I DROVE HOME, WENT THROUGH AN 8-FOOT GARAGE DOOR, AND PARKED WITH NO MORE PROBLEMS. THIS ALL HAPPENED IN A WALMART PARKING LOT AND EXIT LANE. DUE TO THE HARD BRAKING, IF THERE HAD BEEN CARS BEHIND OR APPROACHING A COLLISION WOULD HAVE BEEN POSSIBLE IF THE OTHER DRIVER COULD NOT REACT TO AVOID MY CAR.
Corrective Action:
YESTERDAY, DECEMBER 17, 2020, WHILE BACKING FROM A PARKING SPACE THE BRAKES SELF-APPLIED, NO ALARM SOUNDED PRIOR, AND WHILE NOT CLOSE TO ANYTHING. I COULD LET OFF THE ACCELERATOR AND THE BRAKE WOULD RELEASE SOME. WHEN STRAIGHTENED OUT AND DRIVING A SHORT DISTANCE DOWN THE AISLE IT HAPPENED 2 OR 3 MORE TIMES AND GAVE A RED SIDE WARNING LIGHT. DEAD STOPS, ACCELERATOR FELT HARD TO PUSH. HAPPENED BOTH WHEN CARS WERE ON THE SIDE(S) AND NONE CLOSE AT ALL. I GOT TO THE INTERSECTION WITH NO CARS CLOSE ON ALL 4-SIDES. WHEN I PULLED INTO THE INTERSECTION, IT BRAKED TO A COMPLETE STOP AND REFUSED TO MOVE. BY PLAYING WITH THROTTLE AND DRIVE/PARK BUTTONS, I GOT THE CAR MOVING, I PULLED INTO AN OPEN AREA AND SHUT THE CAR OFF, AND RESTARTED. I DROVE HOME, WENT THROUGH AN 8-FOOT GARAGE DOOR, AND PARKED WITH NO MORE PROBLEMS. THIS ALL HAPPENED IN A WALMART PARKING LOT AND EXIT LANE. DUE TO THE HARD BRAKING, IF THERE HAD BEEN CARS BEHIND OR APPROACHING A COLLISION WOULD HAVE BEEN POSSIBLE IF THE OTHER DRIVER COULD NOT REACT TO AVOID MY CAR.
Additional Notes:
YESTERDAY, DECEMBER 17, 2020, WHILE BACKING FROM A PARKING SPACE THE BRAKES SELF-APPLIED, NO ALARM SOUNDED PRIOR, AND WHILE NOT CLOSE TO ANYTHING. I COULD LET OFF THE ACCELERATOR AND THE BRAKE WOULD RELEASE SOME. WHEN STRAIGHTENED OUT AND DRIVING A SHORT DISTANCE DOWN THE AISLE IT HAPPENED 2 OR 3 MORE TIMES AND GAVE A RED SIDE WARNING LIGHT. DEAD STOPS, ACCELERATOR FELT HARD TO PUSH. HAPPENED BOTH WHEN CARS WERE ON THE SIDE(S) AND NONE CLOSE AT ALL. I GOT TO THE INTERSECTION WITH NO CARS CLOSE ON ALL 4-SIDES. WHEN I PULLED INTO THE INTERSECTION, IT BRAKED TO A COMPLETE STOP AND REFUSED TO MOVE. BY PLAYING WITH THROTTLE AND DRIVE/PARK BUTTONS, I GOT THE CAR MOVING, I PULLED INTO AN OPEN AREA AND SHUT THE CAR OFF, AND RESTARTED. I DROVE HOME, WENT THROUGH AN 8-FOOT GARAGE DOOR, AND PARKED WITH NO MORE PROBLEMS. THIS ALL HAPPENED IN A WALMART PARKING LOT AND EXIT LANE. DUE TO THE HARD BRAKING, IF THERE HAD BEEN CARS BEHIND OR APPROACHING A COLLISION WOULD HAVE BEEN POSSIBLE IF THE OTHER DRIVER COULD NOT REACT TO AVOID MY CAR.
Mfg Campaign: 11384066
Recall Date: Dec 18, 2020
Ford Motor Company
Defect Description:
FORWARD COLLISION AVOIDANCE: AUTOMATIC EMERGENCY BRAKING
Potential Consequences:
YESTERDAY, DECEMBER 17, 2020, WHILE BACKING FROM A PARKING SPACE THE BRAKES SELF-APPLIED, NO ALARM SOUNDED PRIOR, AND WHILE NOT CLOSE TO ANYTHING. I COULD LET OFF THE ACCELERATOR AND THE BRAKE WOULD RELEASE SOME. WHEN STRAIGHTENED OUT AND DRIVING A SHORT DISTANCE DOWN THE AISLE IT HAPPENED 2 OR 3 MORE TIMES AND GAVE A RED SIDE WARNING LIGHT. DEAD STOPS, ACCELERATOR FELT HARD TO PUSH. HAPPENED BOTH WHEN CARS WERE ON THE SIDE(S) AND NONE CLOSE AT ALL. I GOT TO THE INTERSECTION WITH NO CARS CLOSE ON ALL 4-SIDES. WHEN I PULLED INTO THE INTERSECTION, IT BRAKED TO A COMPLETE STOP AND REFUSED TO MOVE. BY PLAYING WITH THROTTLE AND DRIVE/PARK BUTTONS, I GOT THE CAR MOVING, I PULLED INTO AN OPEN AREA AND SHUT THE CAR OFF, AND RESTARTED. I DROVE HOME, WENT THROUGH AN 8-FOOT GARAGE DOOR, AND PARKED WITH NO MORE PROBLEMS. THIS ALL HAPPENED IN A WALMART PARKING LOT AND EXIT LANE. DUE TO THE HARD BRAKING, IF THERE HAD BEEN CARS BEHIND OR APPROACHING A COLLISION WOULD HAVE BEEN POSSIBLE IF THE OTHER DRIVER COULD NOT REACT TO AVOID MY CAR.
Corrective Action:
YESTERDAY, DECEMBER 17, 2020, WHILE BACKING FROM A PARKING SPACE THE BRAKES SELF-APPLIED, NO ALARM SOUNDED PRIOR, AND WHILE NOT CLOSE TO ANYTHING. I COULD LET OFF THE ACCELERATOR AND THE BRAKE WOULD RELEASE SOME. WHEN STRAIGHTENED OUT AND DRIVING A SHORT DISTANCE DOWN THE AISLE IT HAPPENED 2 OR 3 MORE TIMES AND GAVE A RED SIDE WARNING LIGHT. DEAD STOPS, ACCELERATOR FELT HARD TO PUSH. HAPPENED BOTH WHEN CARS WERE ON THE SIDE(S) AND NONE CLOSE AT ALL. I GOT TO THE INTERSECTION WITH NO CARS CLOSE ON ALL 4-SIDES. WHEN I PULLED INTO THE INTERSECTION, IT BRAKED TO A COMPLETE STOP AND REFUSED TO MOVE. BY PLAYING WITH THROTTLE AND DRIVE/PARK BUTTONS, I GOT THE CAR MOVING, I PULLED INTO AN OPEN AREA AND SHUT THE CAR OFF, AND RESTARTED. I DROVE HOME, WENT THROUGH AN 8-FOOT GARAGE DOOR, AND PARKED WITH NO MORE PROBLEMS. THIS ALL HAPPENED IN A WALMART PARKING LOT AND EXIT LANE. DUE TO THE HARD BRAKING, IF THERE HAD BEEN CARS BEHIND OR APPROACHING A COLLISION WOULD HAVE BEEN POSSIBLE IF THE OTHER DRIVER COULD NOT REACT TO AVOID MY CAR.
Additional Notes:
YESTERDAY, DECEMBER 17, 2020, WHILE BACKING FROM A PARKING SPACE THE BRAKES SELF-APPLIED, NO ALARM SOUNDED PRIOR, AND WHILE NOT CLOSE TO ANYTHING. I COULD LET OFF THE ACCELERATOR AND THE BRAKE WOULD RELEASE SOME. WHEN STRAIGHTENED OUT AND DRIVING A SHORT DISTANCE DOWN THE AISLE IT HAPPENED 2 OR 3 MORE TIMES AND GAVE A RED SIDE WARNING LIGHT. DEAD STOPS, ACCELERATOR FELT HARD TO PUSH. HAPPENED BOTH WHEN CARS WERE ON THE SIDE(S) AND NONE CLOSE AT ALL. I GOT TO THE INTERSECTION WITH NO CARS CLOSE ON ALL 4-SIDES. WHEN I PULLED INTO THE INTERSECTION, IT BRAKED TO A COMPLETE STOP AND REFUSED TO MOVE. BY PLAYING WITH THROTTLE AND DRIVE/PARK BUTTONS, I GOT THE CAR MOVING, I PULLED INTO AN OPEN AREA AND SHUT THE CAR OFF, AND RESTARTED. I DROVE HOME, WENT THROUGH AN 8-FOOT GARAGE DOOR, AND PARKED WITH NO MORE PROBLEMS. THIS ALL HAPPENED IN A WALMART PARKING LOT AND EXIT LANE. DUE TO THE HARD BRAKING, IF THERE HAD BEEN CARS BEHIND OR APPROACHING A COLLISION WOULD HAVE BEEN POSSIBLE IF THE OTHER DRIVER COULD NOT REACT TO AVOID MY CAR.
Mfg Campaign: 11384066
Recall Date: Dec 18, 2020
Ford Motor Company
Defect Description:
BACK OVER PREVENTION: WARNINGS
Potential Consequences:
YESTERDAY, DECEMBER 17, 2020, WHILE BACKING FROM A PARKING SPACE THE BRAKES SELF-APPLIED, NO ALARM SOUNDED PRIOR, AND WHILE NOT CLOSE TO ANYTHING. I COULD LET OFF THE ACCELERATOR AND THE BRAKE WOULD RELEASE SOME. WHEN STRAIGHTENED OUT AND DRIVING A SHORT DISTANCE DOWN THE AISLE IT HAPPENED 2 OR 3 MORE TIMES AND GAVE A RED SIDE WARNING LIGHT. DEAD STOPS, ACCELERATOR FELT HARD TO PUSH. HAPPENED BOTH WHEN CARS WERE ON THE SIDE(S) AND NONE CLOSE AT ALL. I GOT TO THE INTERSECTION WITH NO CARS CLOSE ON ALL 4-SIDES. WHEN I PULLED INTO THE INTERSECTION, IT BRAKED TO A COMPLETE STOP AND REFUSED TO MOVE. BY PLAYING WITH THROTTLE AND DRIVE/PARK BUTTONS, I GOT THE CAR MOVING, I PULLED INTO AN OPEN AREA AND SHUT THE CAR OFF, AND RESTARTED. I DROVE HOME, WENT THROUGH AN 8-FOOT GARAGE DOOR, AND PARKED WITH NO MORE PROBLEMS. THIS ALL HAPPENED IN A WALMART PARKING LOT AND EXIT LANE. DUE TO THE HARD BRAKING, IF THERE HAD BEEN CARS BEHIND OR APPROACHING A COLLISION WOULD HAVE BEEN POSSIBLE IF THE OTHER DRIVER COULD NOT REACT TO AVOID MY CAR.
Corrective Action:
YESTERDAY, DECEMBER 17, 2020, WHILE BACKING FROM A PARKING SPACE THE BRAKES SELF-APPLIED, NO ALARM SOUNDED PRIOR, AND WHILE NOT CLOSE TO ANYTHING. I COULD LET OFF THE ACCELERATOR AND THE BRAKE WOULD RELEASE SOME. WHEN STRAIGHTENED OUT AND DRIVING A SHORT DISTANCE DOWN THE AISLE IT HAPPENED 2 OR 3 MORE TIMES AND GAVE A RED SIDE WARNING LIGHT. DEAD STOPS, ACCELERATOR FELT HARD TO PUSH. HAPPENED BOTH WHEN CARS WERE ON THE SIDE(S) AND NONE CLOSE AT ALL. I GOT TO THE INTERSECTION WITH NO CARS CLOSE ON ALL 4-SIDES. WHEN I PULLED INTO THE INTERSECTION, IT BRAKED TO A COMPLETE STOP AND REFUSED TO MOVE. BY PLAYING WITH THROTTLE AND DRIVE/PARK BUTTONS, I GOT THE CAR MOVING, I PULLED INTO AN OPEN AREA AND SHUT THE CAR OFF, AND RESTARTED. I DROVE HOME, WENT THROUGH AN 8-FOOT GARAGE DOOR, AND PARKED WITH NO MORE PROBLEMS. THIS ALL HAPPENED IN A WALMART PARKING LOT AND EXIT LANE. DUE TO THE HARD BRAKING, IF THERE HAD BEEN CARS BEHIND OR APPROACHING A COLLISION WOULD HAVE BEEN POSSIBLE IF THE OTHER DRIVER COULD NOT REACT TO AVOID MY CAR.
Additional Notes:
YESTERDAY, DECEMBER 17, 2020, WHILE BACKING FROM A PARKING SPACE THE BRAKES SELF-APPLIED, NO ALARM SOUNDED PRIOR, AND WHILE NOT CLOSE TO ANYTHING. I COULD LET OFF THE ACCELERATOR AND THE BRAKE WOULD RELEASE SOME. WHEN STRAIGHTENED OUT AND DRIVING A SHORT DISTANCE DOWN THE AISLE IT HAPPENED 2 OR 3 MORE TIMES AND GAVE A RED SIDE WARNING LIGHT. DEAD STOPS, ACCELERATOR FELT HARD TO PUSH. HAPPENED BOTH WHEN CARS WERE ON THE SIDE(S) AND NONE CLOSE AT ALL. I GOT TO THE INTERSECTION WITH NO CARS CLOSE ON ALL 4-SIDES. WHEN I PULLED INTO THE INTERSECTION, IT BRAKED TO A COMPLETE STOP AND REFUSED TO MOVE. BY PLAYING WITH THROTTLE AND DRIVE/PARK BUTTONS, I GOT THE CAR MOVING, I PULLED INTO AN OPEN AREA AND SHUT THE CAR OFF, AND RESTARTED. I DROVE HOME, WENT THROUGH AN 8-FOOT GARAGE DOOR, AND PARKED WITH NO MORE PROBLEMS. THIS ALL HAPPENED IN A WALMART PARKING LOT AND EXIT LANE. DUE TO THE HARD BRAKING, IF THERE HAD BEEN CARS BEHIND OR APPROACHING A COLLISION WOULD HAVE BEEN POSSIBLE IF THE OTHER DRIVER COULD NOT REACT TO AVOID MY CAR.
Mfg Campaign: 11384066
Recall Date: Dec 18, 2020
Ford Motor Company
Defect Description:
AIR BAGS
Potential Consequences:
TL* THE CONTACT OWNS A 2016 LINCOLN MKX. THE CONTACT INITIALLY RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER:19V809000 (ELECTRICAL SYSTEM) HOWEVER, THE PARTS AT THE TIME WERE UNAVAILABLE. HASSETT FORD (3530 SUNRISE HWY, WANTAGH, NY 11793) WAS CONTACTED NUMEROUS TIMES AND CONFIRMED EACH TIME THAT PARTS WERE NOT YET AVAILABLE. THE CONTACT THEN STATED THAT SEVERAL WARNING LIGHTS INCLUDING THE ABS WARNING LIGHT WOULD ILLUMINATE INTERMITTENTLY ON THE INSTRUMENT PANEL. THE CONTACT HAD TAKEN THE VEHICLE TO THE DEALER AND HAD HER SERVICE LIGHTS REPAIRED. AFTER THE REPAIR WHILE DRIVING AT 20 MPH, THE CONTACT ATTEMPTED TO DEPRESS THE BRAKE PEDAL BUT THE BRAKES FAILED TO OPERATE WHICH RESULTED IN HER HITTING ANOTHER VEHICLE AS AN ENGINE LIGHT ILLUMINATED. THE AIR BAGS DID NOT DEPLOY AND THE CONTACT, IN A STATE OF SHOCK, COULD NOT MOVE AFTER IMPACT. THE AUTHORITIES WERE CALLED TO THE SCENE AND A POLICE REPORT WAS FILED. THE CONTACT DENIED MEDICAL ATTENTION, DESPITE EXPERIENCING NECK PAIN, DUE TO COVID-19; NO OTHER INJURIES WERE REPORTED. THE CONTACT'S SON WAS ABLE TO DRIVE THE VEHICLE BACK TO HER HOME. UPON INVESTIGATION, THE CONTACT'S HUSBAND DISCOVERED ANOTHER RECALL ON THE VEHICLE FOR NHTSA CAMPAIGN NUMBER: 20V469000 (SERVICE BRAKES, SERVICE BRAKES, HYDRAULIC); HOWEVER, THE PARTS FOR THAT RECALL ALSO REMAINED UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER HAD EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER HAD YET TO BE MADE AWARE OF THE COLLISION. THE FAILURE MILEAGE WAS APPROXIMATELY 35,000. VIN TOOL CONFIRMS PARTS NOT AVAILABLE FOR NHTSA CAMPAIGN NUMBER: 20V469000 (SERVICE BRAKES, SERVICE BRAKES, HYDRAULIC).
Corrective Action:
TL* THE CONTACT OWNS A 2016 LINCOLN MKX. THE CONTACT INITIALLY RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER:19V809000 (ELECTRICAL SYSTEM) HOWEVER, THE PARTS AT THE TIME WERE UNAVAILABLE. HASSETT FORD (3530 SUNRISE HWY, WANTAGH, NY 11793) WAS CONTACTED NUMEROUS TIMES AND CONFIRMED EACH TIME THAT PARTS WERE NOT YET AVAILABLE. THE CONTACT THEN STATED THAT SEVERAL WARNING LIGHTS INCLUDING THE ABS WARNING LIGHT WOULD ILLUMINATE INTERMITTENTLY ON THE INSTRUMENT PANEL. THE CONTACT HAD TAKEN THE VEHICLE TO THE DEALER AND HAD HER SERVICE LIGHTS REPAIRED. AFTER THE REPAIR WHILE DRIVING AT 20 MPH, THE CONTACT ATTEMPTED TO DEPRESS THE BRAKE PEDAL BUT THE BRAKES FAILED TO OPERATE WHICH RESULTED IN HER HITTING ANOTHER VEHICLE AS AN ENGINE LIGHT ILLUMINATED. THE AIR BAGS DID NOT DEPLOY AND THE CONTACT, IN A STATE OF SHOCK, COULD NOT MOVE AFTER IMPACT. THE AUTHORITIES WERE CALLED TO THE SCENE AND A POLICE REPORT WAS FILED. THE CONTACT DENIED MEDICAL ATTENTION, DESPITE EXPERIENCING NECK PAIN, DUE TO COVID-19; NO OTHER INJURIES WERE REPORTED. THE CONTACT'S SON WAS ABLE TO DRIVE THE VEHICLE BACK TO HER HOME. UPON INVESTIGATION, THE CONTACT'S HUSBAND DISCOVERED ANOTHER RECALL ON THE VEHICLE FOR NHTSA CAMPAIGN NUMBER: 20V469000 (SERVICE BRAKES, SERVICE BRAKES, HYDRAULIC); HOWEVER, THE PARTS FOR THAT RECALL ALSO REMAINED UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER HAD EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER HAD YET TO BE MADE AWARE OF THE COLLISION. THE FAILURE MILEAGE WAS APPROXIMATELY 35,000. VIN TOOL CONFIRMS PARTS NOT AVAILABLE FOR NHTSA CAMPAIGN NUMBER: 20V469000 (SERVICE BRAKES, SERVICE BRAKES, HYDRAULIC).
Additional Notes:
TL* THE CONTACT OWNS A 2016 LINCOLN MKX. THE CONTACT INITIALLY RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER:19V809000 (ELECTRICAL SYSTEM) HOWEVER, THE PARTS AT THE TIME WERE UNAVAILABLE. HASSETT FORD (3530 SUNRISE HWY, WANTAGH, NY 11793) WAS CONTACTED NUMEROUS TIMES AND CONFIRMED EACH TIME THAT PARTS WERE NOT YET AVAILABLE. THE CONTACT THEN STATED THAT SEVERAL WARNING LIGHTS INCLUDING THE ABS WARNING LIGHT WOULD ILLUMINATE INTERMITTENTLY ON THE INSTRUMENT PANEL. THE CONTACT HAD TAKEN THE VEHICLE TO THE DEALER AND HAD HER SERVICE LIGHTS REPAIRED. AFTER THE REPAIR WHILE DRIVING AT 20 MPH, THE CONTACT ATTEMPTED TO DEPRESS THE BRAKE PEDAL BUT THE BRAKES FAILED TO OPERATE WHICH RESULTED IN HER HITTING ANOTHER VEHICLE AS AN ENGINE LIGHT ILLUMINATED. THE AIR BAGS DID NOT DEPLOY AND THE CONTACT, IN A STATE OF SHOCK, COULD NOT MOVE AFTER IMPACT. THE AUTHORITIES WERE CALLED TO THE SCENE AND A POLICE REPORT WAS FILED. THE CONTACT DENIED MEDICAL ATTENTION, DESPITE EXPERIENCING NECK PAIN, DUE TO COVID-19; NO OTHER INJURIES WERE REPORTED. THE CONTACT'S SON WAS ABLE TO DRIVE THE VEHICLE BACK TO HER HOME. UPON INVESTIGATION, THE CONTACT'S HUSBAND DISCOVERED ANOTHER RECALL ON THE VEHICLE FOR NHTSA CAMPAIGN NUMBER: 20V469000 (SERVICE BRAKES, SERVICE BRAKES, HYDRAULIC); HOWEVER, THE PARTS FOR THAT RECALL ALSO REMAINED UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER HAD EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER HAD YET TO BE MADE AWARE OF THE COLLISION. THE FAILURE MILEAGE WAS APPROXIMATELY 35,000. VIN TOOL CONFIRMS PARTS NOT AVAILABLE FOR NHTSA CAMPAIGN NUMBER: 20V469000 (SERVICE BRAKES, SERVICE BRAKES, HYDRAULIC).
Mfg Campaign: 11365934
Recall Date: Oct 23, 2020
Ford Motor Company
Defect Description:
SERVICE BRAKES
Potential Consequences:
TL* THE CONTACT OWNS A 2016 LINCOLN MKX. THE CONTACT INITIALLY RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER:19V809000 (ELECTRICAL SYSTEM) HOWEVER, THE PARTS AT THE TIME WERE UNAVAILABLE. HASSETT FORD (3530 SUNRISE HWY, WANTAGH, NY 11793) WAS CONTACTED NUMEROUS TIMES AND CONFIRMED EACH TIME THAT PARTS WERE NOT YET AVAILABLE. THE CONTACT THEN STATED THAT SEVERAL WARNING LIGHTS INCLUDING THE ABS WARNING LIGHT WOULD ILLUMINATE INTERMITTENTLY ON THE INSTRUMENT PANEL. THE CONTACT HAD TAKEN THE VEHICLE TO THE DEALER AND HAD HER SERVICE LIGHTS REPAIRED. AFTER THE REPAIR WHILE DRIVING AT 20 MPH, THE CONTACT ATTEMPTED TO DEPRESS THE BRAKE PEDAL BUT THE BRAKES FAILED TO OPERATE WHICH RESULTED IN HER HITTING ANOTHER VEHICLE AS AN ENGINE LIGHT ILLUMINATED. THE AIR BAGS DID NOT DEPLOY AND THE CONTACT, IN A STATE OF SHOCK, COULD NOT MOVE AFTER IMPACT. THE AUTHORITIES WERE CALLED TO THE SCENE AND A POLICE REPORT WAS FILED. THE CONTACT DENIED MEDICAL ATTENTION, DESPITE EXPERIENCING NECK PAIN, DUE TO COVID-19; NO OTHER INJURIES WERE REPORTED. THE CONTACT'S SON WAS ABLE TO DRIVE THE VEHICLE BACK TO HER HOME. UPON INVESTIGATION, THE CONTACT'S HUSBAND DISCOVERED ANOTHER RECALL ON THE VEHICLE FOR NHTSA CAMPAIGN NUMBER: 20V469000 (SERVICE BRAKES, SERVICE BRAKES, HYDRAULIC); HOWEVER, THE PARTS FOR THAT RECALL ALSO REMAINED UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER HAD EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER HAD YET TO BE MADE AWARE OF THE COLLISION. THE FAILURE MILEAGE WAS APPROXIMATELY 35,000. VIN TOOL CONFIRMS PARTS NOT AVAILABLE FOR NHTSA CAMPAIGN NUMBER: 20V469000 (SERVICE BRAKES, SERVICE BRAKES, HYDRAULIC).
Corrective Action:
TL* THE CONTACT OWNS A 2016 LINCOLN MKX. THE CONTACT INITIALLY RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER:19V809000 (ELECTRICAL SYSTEM) HOWEVER, THE PARTS AT THE TIME WERE UNAVAILABLE. HASSETT FORD (3530 SUNRISE HWY, WANTAGH, NY 11793) WAS CONTACTED NUMEROUS TIMES AND CONFIRMED EACH TIME THAT PARTS WERE NOT YET AVAILABLE. THE CONTACT THEN STATED THAT SEVERAL WARNING LIGHTS INCLUDING THE ABS WARNING LIGHT WOULD ILLUMINATE INTERMITTENTLY ON THE INSTRUMENT PANEL. THE CONTACT HAD TAKEN THE VEHICLE TO THE DEALER AND HAD HER SERVICE LIGHTS REPAIRED. AFTER THE REPAIR WHILE DRIVING AT 20 MPH, THE CONTACT ATTEMPTED TO DEPRESS THE BRAKE PEDAL BUT THE BRAKES FAILED TO OPERATE WHICH RESULTED IN HER HITTING ANOTHER VEHICLE AS AN ENGINE LIGHT ILLUMINATED. THE AIR BAGS DID NOT DEPLOY AND THE CONTACT, IN A STATE OF SHOCK, COULD NOT MOVE AFTER IMPACT. THE AUTHORITIES WERE CALLED TO THE SCENE AND A POLICE REPORT WAS FILED. THE CONTACT DENIED MEDICAL ATTENTION, DESPITE EXPERIENCING NECK PAIN, DUE TO COVID-19; NO OTHER INJURIES WERE REPORTED. THE CONTACT'S SON WAS ABLE TO DRIVE THE VEHICLE BACK TO HER HOME. UPON INVESTIGATION, THE CONTACT'S HUSBAND DISCOVERED ANOTHER RECALL ON THE VEHICLE FOR NHTSA CAMPAIGN NUMBER: 20V469000 (SERVICE BRAKES, SERVICE BRAKES, HYDRAULIC); HOWEVER, THE PARTS FOR THAT RECALL ALSO REMAINED UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER HAD EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER HAD YET TO BE MADE AWARE OF THE COLLISION. THE FAILURE MILEAGE WAS APPROXIMATELY 35,000. VIN TOOL CONFIRMS PARTS NOT AVAILABLE FOR NHTSA CAMPAIGN NUMBER: 20V469000 (SERVICE BRAKES, SERVICE BRAKES, HYDRAULIC).
Additional Notes:
TL* THE CONTACT OWNS A 2016 LINCOLN MKX. THE CONTACT INITIALLY RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER:19V809000 (ELECTRICAL SYSTEM) HOWEVER, THE PARTS AT THE TIME WERE UNAVAILABLE. HASSETT FORD (3530 SUNRISE HWY, WANTAGH, NY 11793) WAS CONTACTED NUMEROUS TIMES AND CONFIRMED EACH TIME THAT PARTS WERE NOT YET AVAILABLE. THE CONTACT THEN STATED THAT SEVERAL WARNING LIGHTS INCLUDING THE ABS WARNING LIGHT WOULD ILLUMINATE INTERMITTENTLY ON THE INSTRUMENT PANEL. THE CONTACT HAD TAKEN THE VEHICLE TO THE DEALER AND HAD HER SERVICE LIGHTS REPAIRED. AFTER THE REPAIR WHILE DRIVING AT 20 MPH, THE CONTACT ATTEMPTED TO DEPRESS THE BRAKE PEDAL BUT THE BRAKES FAILED TO OPERATE WHICH RESULTED IN HER HITTING ANOTHER VEHICLE AS AN ENGINE LIGHT ILLUMINATED. THE AIR BAGS DID NOT DEPLOY AND THE CONTACT, IN A STATE OF SHOCK, COULD NOT MOVE AFTER IMPACT. THE AUTHORITIES WERE CALLED TO THE SCENE AND A POLICE REPORT WAS FILED. THE CONTACT DENIED MEDICAL ATTENTION, DESPITE EXPERIENCING NECK PAIN, DUE TO COVID-19; NO OTHER INJURIES WERE REPORTED. THE CONTACT'S SON WAS ABLE TO DRIVE THE VEHICLE BACK TO HER HOME. UPON INVESTIGATION, THE CONTACT'S HUSBAND DISCOVERED ANOTHER RECALL ON THE VEHICLE FOR NHTSA CAMPAIGN NUMBER: 20V469000 (SERVICE BRAKES, SERVICE BRAKES, HYDRAULIC); HOWEVER, THE PARTS FOR THAT RECALL ALSO REMAINED UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER HAD EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER HAD YET TO BE MADE AWARE OF THE COLLISION. THE FAILURE MILEAGE WAS APPROXIMATELY 35,000. VIN TOOL CONFIRMS PARTS NOT AVAILABLE FOR NHTSA CAMPAIGN NUMBER: 20V469000 (SERVICE BRAKES, SERVICE BRAKES, HYDRAULIC).
Mfg Campaign: 11365934
Recall Date: Oct 23, 2020
Ford Motor Company
Defect Description:
ELECTRICAL SYSTEM:12V/24V/48V BATTERY:CABLES
Potential Consequences:
TL* THE CONTACT OWNS A 2016 LINCOLN MKX. THE CONTACT INITIALLY RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER:19V809000 (ELECTRICAL SYSTEM) HOWEVER, THE PARTS AT THE TIME WERE UNAVAILABLE. HASSETT FORD (3530 SUNRISE HWY, WANTAGH, NY 11793) WAS CONTACTED NUMEROUS TIMES AND CONFIRMED EACH TIME THAT PARTS WERE NOT YET AVAILABLE. THE CONTACT THEN STATED THAT SEVERAL WARNING LIGHTS INCLUDING THE ABS WARNING LIGHT WOULD ILLUMINATE INTERMITTENTLY ON THE INSTRUMENT PANEL. THE CONTACT HAD TAKEN THE VEHICLE TO THE DEALER AND HAD HER SERVICE LIGHTS REPAIRED. AFTER THE REPAIR WHILE DRIVING AT 20 MPH, THE CONTACT ATTEMPTED TO DEPRESS THE BRAKE PEDAL BUT THE BRAKES FAILED TO OPERATE WHICH RESULTED IN HER HITTING ANOTHER VEHICLE AS AN ENGINE LIGHT ILLUMINATED. THE AIR BAGS DID NOT DEPLOY AND THE CONTACT, IN A STATE OF SHOCK, COULD NOT MOVE AFTER IMPACT. THE AUTHORITIES WERE CALLED TO THE SCENE AND A POLICE REPORT WAS FILED. THE CONTACT DENIED MEDICAL ATTENTION, DESPITE EXPERIENCING NECK PAIN, DUE TO COVID-19; NO OTHER INJURIES WERE REPORTED. THE CONTACT'S SON WAS ABLE TO DRIVE THE VEHICLE BACK TO HER HOME. UPON INVESTIGATION, THE CONTACT'S HUSBAND DISCOVERED ANOTHER RECALL ON THE VEHICLE FOR NHTSA CAMPAIGN NUMBER: 20V469000 (SERVICE BRAKES, SERVICE BRAKES, HYDRAULIC); HOWEVER, THE PARTS FOR THAT RECALL ALSO REMAINED UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER HAD EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER HAD YET TO BE MADE AWARE OF THE COLLISION. THE FAILURE MILEAGE WAS APPROXIMATELY 35,000. VIN TOOL CONFIRMS PARTS NOT AVAILABLE FOR NHTSA CAMPAIGN NUMBER: 20V469000 (SERVICE BRAKES, SERVICE BRAKES, HYDRAULIC).
Corrective Action:
TL* THE CONTACT OWNS A 2016 LINCOLN MKX. THE CONTACT INITIALLY RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER:19V809000 (ELECTRICAL SYSTEM) HOWEVER, THE PARTS AT THE TIME WERE UNAVAILABLE. HASSETT FORD (3530 SUNRISE HWY, WANTAGH, NY 11793) WAS CONTACTED NUMEROUS TIMES AND CONFIRMED EACH TIME THAT PARTS WERE NOT YET AVAILABLE. THE CONTACT THEN STATED THAT SEVERAL WARNING LIGHTS INCLUDING THE ABS WARNING LIGHT WOULD ILLUMINATE INTERMITTENTLY ON THE INSTRUMENT PANEL. THE CONTACT HAD TAKEN THE VEHICLE TO THE DEALER AND HAD HER SERVICE LIGHTS REPAIRED. AFTER THE REPAIR WHILE DRIVING AT 20 MPH, THE CONTACT ATTEMPTED TO DEPRESS THE BRAKE PEDAL BUT THE BRAKES FAILED TO OPERATE WHICH RESULTED IN HER HITTING ANOTHER VEHICLE AS AN ENGINE LIGHT ILLUMINATED. THE AIR BAGS DID NOT DEPLOY AND THE CONTACT, IN A STATE OF SHOCK, COULD NOT MOVE AFTER IMPACT. THE AUTHORITIES WERE CALLED TO THE SCENE AND A POLICE REPORT WAS FILED. THE CONTACT DENIED MEDICAL ATTENTION, DESPITE EXPERIENCING NECK PAIN, DUE TO COVID-19; NO OTHER INJURIES WERE REPORTED. THE CONTACT'S SON WAS ABLE TO DRIVE THE VEHICLE BACK TO HER HOME. UPON INVESTIGATION, THE CONTACT'S HUSBAND DISCOVERED ANOTHER RECALL ON THE VEHICLE FOR NHTSA CAMPAIGN NUMBER: 20V469000 (SERVICE BRAKES, SERVICE BRAKES, HYDRAULIC); HOWEVER, THE PARTS FOR THAT RECALL ALSO REMAINED UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER HAD EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER HAD YET TO BE MADE AWARE OF THE COLLISION. THE FAILURE MILEAGE WAS APPROXIMATELY 35,000. VIN TOOL CONFIRMS PARTS NOT AVAILABLE FOR NHTSA CAMPAIGN NUMBER: 20V469000 (SERVICE BRAKES, SERVICE BRAKES, HYDRAULIC).
Additional Notes:
TL* THE CONTACT OWNS A 2016 LINCOLN MKX. THE CONTACT INITIALLY RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER:19V809000 (ELECTRICAL SYSTEM) HOWEVER, THE PARTS AT THE TIME WERE UNAVAILABLE. HASSETT FORD (3530 SUNRISE HWY, WANTAGH, NY 11793) WAS CONTACTED NUMEROUS TIMES AND CONFIRMED EACH TIME THAT PARTS WERE NOT YET AVAILABLE. THE CONTACT THEN STATED THAT SEVERAL WARNING LIGHTS INCLUDING THE ABS WARNING LIGHT WOULD ILLUMINATE INTERMITTENTLY ON THE INSTRUMENT PANEL. THE CONTACT HAD TAKEN THE VEHICLE TO THE DEALER AND HAD HER SERVICE LIGHTS REPAIRED. AFTER THE REPAIR WHILE DRIVING AT 20 MPH, THE CONTACT ATTEMPTED TO DEPRESS THE BRAKE PEDAL BUT THE BRAKES FAILED TO OPERATE WHICH RESULTED IN HER HITTING ANOTHER VEHICLE AS AN ENGINE LIGHT ILLUMINATED. THE AIR BAGS DID NOT DEPLOY AND THE CONTACT, IN A STATE OF SHOCK, COULD NOT MOVE AFTER IMPACT. THE AUTHORITIES WERE CALLED TO THE SCENE AND A POLICE REPORT WAS FILED. THE CONTACT DENIED MEDICAL ATTENTION, DESPITE EXPERIENCING NECK PAIN, DUE TO COVID-19; NO OTHER INJURIES WERE REPORTED. THE CONTACT'S SON WAS ABLE TO DRIVE THE VEHICLE BACK TO HER HOME. UPON INVESTIGATION, THE CONTACT'S HUSBAND DISCOVERED ANOTHER RECALL ON THE VEHICLE FOR NHTSA CAMPAIGN NUMBER: 20V469000 (SERVICE BRAKES, SERVICE BRAKES, HYDRAULIC); HOWEVER, THE PARTS FOR THAT RECALL ALSO REMAINED UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER HAD EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER HAD YET TO BE MADE AWARE OF THE COLLISION. THE FAILURE MILEAGE WAS APPROXIMATELY 35,000. VIN TOOL CONFIRMS PARTS NOT AVAILABLE FOR NHTSA CAMPAIGN NUMBER: 20V469000 (SERVICE BRAKES, SERVICE BRAKES, HYDRAULIC).
Mfg Campaign: 11365934
Recall Date: Oct 23, 2020
Ford Motor Company
Defect Description:
SERVICE BRAKES
Potential Consequences:
TL* THE CONTACT OWNS A 2016 LINCOLN MKX. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 20V469000 (SERVICE BRAKES, HYDRAULIC, SERVICE BRAKES) HOWEVER, THE PART NEEDED FOR THE REPAIR WAS NOT AVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE VEHICLE WAS TAKEN TO ADAMSON LINCOLN (W FRONTAGE RD, ROCHESTER, MN 55901) AND WAS REJECTED TO BE SERVICED DUE TO THE PART NOT BEING AVAILABLE. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.
Corrective Action:
TL* THE CONTACT OWNS A 2016 LINCOLN MKX. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 20V469000 (SERVICE BRAKES, HYDRAULIC, SERVICE BRAKES) HOWEVER, THE PART NEEDED FOR THE REPAIR WAS NOT AVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE VEHICLE WAS TAKEN TO ADAMSON LINCOLN (W FRONTAGE RD, ROCHESTER, MN 55901) AND WAS REJECTED TO BE SERVICED DUE TO THE PART NOT BEING AVAILABLE. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.
Additional Notes:
TL* THE CONTACT OWNS A 2016 LINCOLN MKX. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 20V469000 (SERVICE BRAKES, HYDRAULIC, SERVICE BRAKES) HOWEVER, THE PART NEEDED FOR THE REPAIR WAS NOT AVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE VEHICLE WAS TAKEN TO ADAMSON LINCOLN (W FRONTAGE RD, ROCHESTER, MN 55901) AND WAS REJECTED TO BE SERVICED DUE TO THE PART NOT BEING AVAILABLE. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.
Mfg Campaign: 11364180
Recall Date: Oct 13, 2020
Ford Motor Company
Defect Description:
SERVICE BRAKES, HYDRAULIC
Potential Consequences:
TL* THE CONTACT OWNS A 2016 LINCOLN MKX. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 20V469000 (SERVICE BRAKES, HYDRAULIC, SERVICE BRAKES) HOWEVER, THE PART NEEDED FOR THE REPAIR WAS NOT AVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE VEHICLE WAS TAKEN TO ADAMSON LINCOLN (W FRONTAGE RD, ROCHESTER, MN 55901) AND WAS REJECTED TO BE SERVICED DUE TO THE PART NOT BEING AVAILABLE. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.
Corrective Action:
TL* THE CONTACT OWNS A 2016 LINCOLN MKX. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 20V469000 (SERVICE BRAKES, HYDRAULIC, SERVICE BRAKES) HOWEVER, THE PART NEEDED FOR THE REPAIR WAS NOT AVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE VEHICLE WAS TAKEN TO ADAMSON LINCOLN (W FRONTAGE RD, ROCHESTER, MN 55901) AND WAS REJECTED TO BE SERVICED DUE TO THE PART NOT BEING AVAILABLE. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.
Additional Notes:
TL* THE CONTACT OWNS A 2016 LINCOLN MKX. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 20V469000 (SERVICE BRAKES, HYDRAULIC, SERVICE BRAKES) HOWEVER, THE PART NEEDED FOR THE REPAIR WAS NOT AVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE VEHICLE WAS TAKEN TO ADAMSON LINCOLN (W FRONTAGE RD, ROCHESTER, MN 55901) AND WAS REJECTED TO BE SERVICED DUE TO THE PART NOT BEING AVAILABLE. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.
Mfg Campaign: 11364180
Recall Date: Oct 13, 2020
Ford Motor Company
Defect Description:
SERVICE BRAKES
Potential Consequences:
NOTHING HAPPENED YET ...TRYING TO SALE THE UNIT BUT CANT BECAUSE THE RECALL HAS NO FIX YET
Corrective Action:
NOTHING HAPPENED YET ...TRYING TO SALE THE UNIT BUT CANT BECAUSE THE RECALL HAS NO FIX YET
Additional Notes:
NOTHING HAPPENED YET ...TRYING TO SALE THE UNIT BUT CANT BECAUSE THE RECALL HAS NO FIX YET
Mfg Campaign: 11354052
Recall Date: Sep 9, 2020
Ford Motor Company
Defect Description:
ELECTRICAL SYSTEM
Potential Consequences:
THE BATTERY WILL DISCHARGE AFTER THREE TO FIVE DAYS WITHOUT STARTING. THE DEALER HAS BEEN UNABLE TO LOCATE THE BATTERY DRAW AFTER SEVERAL VISITS. THE BATTERY WAS REPLACED ON THE FIRST VISIT TO THE DEALER SERVICE DEPARTMENT BUT DID NOT RESOLVE THIS ISSUE.
Corrective Action:
THE BATTERY WILL DISCHARGE AFTER THREE TO FIVE DAYS WITHOUT STARTING. THE DEALER HAS BEEN UNABLE TO LOCATE THE BATTERY DRAW AFTER SEVERAL VISITS. THE BATTERY WAS REPLACED ON THE FIRST VISIT TO THE DEALER SERVICE DEPARTMENT BUT DID NOT RESOLVE THIS ISSUE.
Additional Notes:
THE BATTERY WILL DISCHARGE AFTER THREE TO FIVE DAYS WITHOUT STARTING. THE DEALER HAS BEEN UNABLE TO LOCATE THE BATTERY DRAW AFTER SEVERAL VISITS. THE BATTERY WAS REPLACED ON THE FIRST VISIT TO THE DEALER SERVICE DEPARTMENT BUT DID NOT RESOLVE THIS ISSUE.
Mfg Campaign: 11353291
Recall Date: Sep 5, 2020
Ford Motor Company
Defect Description:
UNKNOWN OR OTHER
Potential Consequences:
I'M NOT SURE IF THIS IS CONSIDERED A DESIGN FLAW, BUT I DO CONSIDER THIS A SAFETY ISSUE. WHILE DRIVING, I HAVE REACHED OVER TO PRESS THE BUTTON TO TURN ON MY RADIO AND MY CAR HAS TURNED OFF AND I HAVE TO COME/ROLL TO A COMPLETE STOP TO RESTART THE CAR. AFTER THIS HAPPENED A FEW TIMES, I REALIZED I WAS PRESSING THE BUTTON LOCATED NEXT TO THE RADIO BUTTON. THE BUTTON I WAS PRESSING WAS THE START/STOP BUTTON. LUCKILY I HAVE DONE THIS WHILE DRIVING AROUND MY SMALL TOWN, BUT IT WOULD CAUSE AN ACCIDENT IF THIS HAPPENED ON A 4-8 LANE HIGHWAY. IN ORDER TO MAKE SURE THIS DOES NOT HAPPEN AGAIN, NOW I CONSCIOUSLY LOOK OVER BEFORE I TURN ON MY RADIO WHICH MEANS I TAKE MY EYES OFF THE ROAD FOR A FEW SECONDS. I WISH I COULD HAVE BEEN AWARE OF THIS WHEN I BOUGHT CAR TO AVOID THIS EVER HAPPENING. I AM PROVIDING A PICTURE TO SHOW THE SETUP OF THE BUTTONS. THIS OCCURRED AFTER I PURCHASED MY VEHICLE IN 2017, BUT I HAPPENED UPON THIS WEBSITE AND FELT THIS WARRANTED A COMPLAINT.
Corrective Action:
I'M NOT SURE IF THIS IS CONSIDERED A DESIGN FLAW, BUT I DO CONSIDER THIS A SAFETY ISSUE. WHILE DRIVING, I HAVE REACHED OVER TO PRESS THE BUTTON TO TURN ON MY RADIO AND MY CAR HAS TURNED OFF AND I HAVE TO COME/ROLL TO A COMPLETE STOP TO RESTART THE CAR. AFTER THIS HAPPENED A FEW TIMES, I REALIZED I WAS PRESSING THE BUTTON LOCATED NEXT TO THE RADIO BUTTON. THE BUTTON I WAS PRESSING WAS THE START/STOP BUTTON. LUCKILY I HAVE DONE THIS WHILE DRIVING AROUND MY SMALL TOWN, BUT IT WOULD CAUSE AN ACCIDENT IF THIS HAPPENED ON A 4-8 LANE HIGHWAY. IN ORDER TO MAKE SURE THIS DOES NOT HAPPEN AGAIN, NOW I CONSCIOUSLY LOOK OVER BEFORE I TURN ON MY RADIO WHICH MEANS I TAKE MY EYES OFF THE ROAD FOR A FEW SECONDS. I WISH I COULD HAVE BEEN AWARE OF THIS WHEN I BOUGHT CAR TO AVOID THIS EVER HAPPENING. I AM PROVIDING A PICTURE TO SHOW THE SETUP OF THE BUTTONS. THIS OCCURRED AFTER I PURCHASED MY VEHICLE IN 2017, BUT I HAPPENED UPON THIS WEBSITE AND FELT THIS WARRANTED A COMPLAINT.
Additional Notes:
I'M NOT SURE IF THIS IS CONSIDERED A DESIGN FLAW, BUT I DO CONSIDER THIS A SAFETY ISSUE. WHILE DRIVING, I HAVE REACHED OVER TO PRESS THE BUTTON TO TURN ON MY RADIO AND MY CAR HAS TURNED OFF AND I HAVE TO COME/ROLL TO A COMPLETE STOP TO RESTART THE CAR. AFTER THIS HAPPENED A FEW TIMES, I REALIZED I WAS PRESSING THE BUTTON LOCATED NEXT TO THE RADIO BUTTON. THE BUTTON I WAS PRESSING WAS THE START/STOP BUTTON. LUCKILY I HAVE DONE THIS WHILE DRIVING AROUND MY SMALL TOWN, BUT IT WOULD CAUSE AN ACCIDENT IF THIS HAPPENED ON A 4-8 LANE HIGHWAY. IN ORDER TO MAKE SURE THIS DOES NOT HAPPEN AGAIN, NOW I CONSCIOUSLY LOOK OVER BEFORE I TURN ON MY RADIO WHICH MEANS I TAKE MY EYES OFF THE ROAD FOR A FEW SECONDS. I WISH I COULD HAVE BEEN AWARE OF THIS WHEN I BOUGHT CAR TO AVOID THIS EVER HAPPENING. I AM PROVIDING A PICTURE TO SHOW THE SETUP OF THE BUTTONS. THIS OCCURRED AFTER I PURCHASED MY VEHICLE IN 2017, BUT I HAPPENED UPON THIS WEBSITE AND FELT THIS WARRANTED A COMPLAINT.
Mfg Campaign: 11351125
Recall Date: Aug 25, 2020
Ford Motor Company
Defect Description:
SERVICE BRAKES
Potential Consequences:
BREAK FLUID COMPLETELY GONE ALL OF A SUDDEN AND BREAKS NOT FUNCTIONING. THE BREAK WENT ALL THE WAY IN WITH OUT ANY RESISTANCE WHILE DRIVING. *TR
Corrective Action:
BREAK FLUID COMPLETELY GONE ALL OF A SUDDEN AND BREAKS NOT FUNCTIONING. THE BREAK WENT ALL THE WAY IN WITH OUT ANY RESISTANCE WHILE DRIVING. *TR
Additional Notes:
BREAK FLUID COMPLETELY GONE ALL OF A SUDDEN AND BREAKS NOT FUNCTIONING. THE BREAK WENT ALL THE WAY IN WITH OUT ANY RESISTANCE WHILE DRIVING. *TR
Mfg Campaign: 11331235
Recall Date: Jun 27, 2020
Ford Motor Company
Defect Description:
ELECTRICAL SYSTEM
Potential Consequences:
TL* THE CONTACT OWNS A 2016 LINCOLN MKX. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 19V809000 (ELECTRICAL SYSTEM) HOWEVER, THE PART NEEDED FOR THE REPAIR WAS NOT AVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. BOWLING GREEN LINCOLN AUTO SALES (1079 N MAIN ST, BOWLING GREEN, OH 43402) WAS CONTACTED AND INFORMED THE CONTACT THAT THE PARTS WERE NOT AVAILABLE. THE MANUFACTURER WAS CONTACTED AND CONFIRMED PARTS NOT AVAILABLE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT. *BF CONSUMER STATES THAT REPAIRS FOR THE RECALL HAVE BEEN COMPLETED. *DL
Corrective Action:
TL* THE CONTACT OWNS A 2016 LINCOLN MKX. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 19V809000 (ELECTRICAL SYSTEM) HOWEVER, THE PART NEEDED FOR THE REPAIR WAS NOT AVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. BOWLING GREEN LINCOLN AUTO SALES (1079 N MAIN ST, BOWLING GREEN, OH 43402) WAS CONTACTED AND INFORMED THE CONTACT THAT THE PARTS WERE NOT AVAILABLE. THE MANUFACTURER WAS CONTACTED AND CONFIRMED PARTS NOT AVAILABLE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT. *BF CONSUMER STATES THAT REPAIRS FOR THE RECALL HAVE BEEN COMPLETED. *DL
Additional Notes:
TL* THE CONTACT OWNS A 2016 LINCOLN MKX. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 19V809000 (ELECTRICAL SYSTEM) HOWEVER, THE PART NEEDED FOR THE REPAIR WAS NOT AVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. BOWLING GREEN LINCOLN AUTO SALES (1079 N MAIN ST, BOWLING GREEN, OH 43402) WAS CONTACTED AND INFORMED THE CONTACT THAT THE PARTS WERE NOT AVAILABLE. THE MANUFACTURER WAS CONTACTED AND CONFIRMED PARTS NOT AVAILABLE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT. *BF CONSUMER STATES THAT REPAIRS FOR THE RECALL HAVE BEEN COMPLETED. *DL
Mfg Campaign: 11326497
Recall Date: May 29, 2020
Ford Motor Company
Defect Description:
ENGINE
Potential Consequences:
WHILE DRIVING ON CITY STREETS, THE ENGINE UNEXPECTEDLY QUIT AND THE GEARS SWITCHED FROM DRIVE TO NEUTRAL ON ITS OWN. THIS HAS HAPPENED 5 TIMES SO FAR. IT IS DANGEROUS AND COULD BE LIFE THREATENING.
Corrective Action:
WHILE DRIVING ON CITY STREETS, THE ENGINE UNEXPECTEDLY QUIT AND THE GEARS SWITCHED FROM DRIVE TO NEUTRAL ON ITS OWN. THIS HAS HAPPENED 5 TIMES SO FAR. IT IS DANGEROUS AND COULD BE LIFE THREATENING.
Additional Notes:
WHILE DRIVING ON CITY STREETS, THE ENGINE UNEXPECTEDLY QUIT AND THE GEARS SWITCHED FROM DRIVE TO NEUTRAL ON ITS OWN. THIS HAS HAPPENED 5 TIMES SO FAR. IT IS DANGEROUS AND COULD BE LIFE THREATENING.
Mfg Campaign: 11320937
Recall Date: Apr 13, 2020
Ford Motor Company
Defect Description:
POWER TRAIN
Potential Consequences:
WHILE DRIVING ON CITY STREETS, THE ENGINE UNEXPECTEDLY QUIT AND THE GEARS SWITCHED FROM DRIVE TO NEUTRAL ON ITS OWN. THIS HAS HAPPENED 5 TIMES SO FAR. IT IS DANGEROUS AND COULD BE LIFE THREATENING.
Corrective Action:
WHILE DRIVING ON CITY STREETS, THE ENGINE UNEXPECTEDLY QUIT AND THE GEARS SWITCHED FROM DRIVE TO NEUTRAL ON ITS OWN. THIS HAS HAPPENED 5 TIMES SO FAR. IT IS DANGEROUS AND COULD BE LIFE THREATENING.
Additional Notes:
WHILE DRIVING ON CITY STREETS, THE ENGINE UNEXPECTEDLY QUIT AND THE GEARS SWITCHED FROM DRIVE TO NEUTRAL ON ITS OWN. THIS HAS HAPPENED 5 TIMES SO FAR. IT IS DANGEROUS AND COULD BE LIFE THREATENING.
Mfg Campaign: 11320937
Recall Date: Apr 13, 2020
Ford Motor Company
Defect Description:
STRUCTURE:BODY:HATCHBACK/LIFTGATE
Potential Consequences:
TL* THE CONTACT OWNS 2016 LINCOLN MKX. THE CONTACT STATED THAT THE VEHICLE LIFTGATE INADVERTENTLY CLOSED TRAPPING HER. THE CONTACT STATED THAT THE FAILURE PREVIOUSLY OCCURRED TWICE AND OTHERS WERE ABLE TO ASSIST HER. HOWEVER, THIS TIME SHE WAS BY HERSELF AND WHEN THE LIFTGATE CAME DOWN, SHE SUSTAINED A BROKEN HIP AND FEMUR WHICH REQUIRED MEDICAL ATTENTION. THE VEHICLE WAS TOWED TO BOULEVARD FORD LINCOLN OF LEWES (18443 COASTAL HWY, LEWES, DE 19958) WERE THE FAILURE COULD NOT BE DUPLICATED. THE VEHICLE WAS NOT REPAIRED. THE CONTACT ALSO STATED THAT THE MANUFACTURER ENGINEER WAS UNABLE TO DIAGNOSE THE FAILURE ALSO. IN ADDITION, THE CONTACT STATED THAT THE SIDE VIEW MIRROR READJUST INDEPENDENTLY WHILE IN REVERSING OUT OF HER DRIVEWAY. THE VEHICLE WAS TAKEN TO THE SAME DEALER WHERE THE REVIEW MIRROR WAS READJUSTED HOWEVER THE FAILURE RECURRED WHILE DRIVING AND THE CONTACT WAS UNABLE TO VIEW THE LANES. THE CONTACT ALSO STATED THAT A RECALL NOTIFICATION WAS RECEIVED FOR NHTSA CAMPAIGN NUMBER: 19V809000 (ELECTRICAL SYSTEM) HOWEVER, PART WAS NOT AVAILABLE FOR THE REPAIR. THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. VIN TOOL CONFIRMS PART NOT AVAILABLE. THE MANUFACTURER WAS MADE AWARE OF THE FAILURES AND PROVIDED A CASE NUMBER. THE FAILURE MILEAGE WAS APPROXIMATELY 17,000.
Corrective Action:
TL* THE CONTACT OWNS 2016 LINCOLN MKX. THE CONTACT STATED THAT THE VEHICLE LIFTGATE INADVERTENTLY CLOSED TRAPPING HER. THE CONTACT STATED THAT THE FAILURE PREVIOUSLY OCCURRED TWICE AND OTHERS WERE ABLE TO ASSIST HER. HOWEVER, THIS TIME SHE WAS BY HERSELF AND WHEN THE LIFTGATE CAME DOWN, SHE SUSTAINED A BROKEN HIP AND FEMUR WHICH REQUIRED MEDICAL ATTENTION. THE VEHICLE WAS TOWED TO BOULEVARD FORD LINCOLN OF LEWES (18443 COASTAL HWY, LEWES, DE 19958) WERE THE FAILURE COULD NOT BE DUPLICATED. THE VEHICLE WAS NOT REPAIRED. THE CONTACT ALSO STATED THAT THE MANUFACTURER ENGINEER WAS UNABLE TO DIAGNOSE THE FAILURE ALSO. IN ADDITION, THE CONTACT STATED THAT THE SIDE VIEW MIRROR READJUST INDEPENDENTLY WHILE IN REVERSING OUT OF HER DRIVEWAY. THE VEHICLE WAS TAKEN TO THE SAME DEALER WHERE THE REVIEW MIRROR WAS READJUSTED HOWEVER THE FAILURE RECURRED WHILE DRIVING AND THE CONTACT WAS UNABLE TO VIEW THE LANES. THE CONTACT ALSO STATED THAT A RECALL NOTIFICATION WAS RECEIVED FOR NHTSA CAMPAIGN NUMBER: 19V809000 (ELECTRICAL SYSTEM) HOWEVER, PART WAS NOT AVAILABLE FOR THE REPAIR. THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. VIN TOOL CONFIRMS PART NOT AVAILABLE. THE MANUFACTURER WAS MADE AWARE OF THE FAILURES AND PROVIDED A CASE NUMBER. THE FAILURE MILEAGE WAS APPROXIMATELY 17,000.
Additional Notes:
TL* THE CONTACT OWNS 2016 LINCOLN MKX. THE CONTACT STATED THAT THE VEHICLE LIFTGATE INADVERTENTLY CLOSED TRAPPING HER. THE CONTACT STATED THAT THE FAILURE PREVIOUSLY OCCURRED TWICE AND OTHERS WERE ABLE TO ASSIST HER. HOWEVER, THIS TIME SHE WAS BY HERSELF AND WHEN THE LIFTGATE CAME DOWN, SHE SUSTAINED A BROKEN HIP AND FEMUR WHICH REQUIRED MEDICAL ATTENTION. THE VEHICLE WAS TOWED TO BOULEVARD FORD LINCOLN OF LEWES (18443 COASTAL HWY, LEWES, DE 19958) WERE THE FAILURE COULD NOT BE DUPLICATED. THE VEHICLE WAS NOT REPAIRED. THE CONTACT ALSO STATED THAT THE MANUFACTURER ENGINEER WAS UNABLE TO DIAGNOSE THE FAILURE ALSO. IN ADDITION, THE CONTACT STATED THAT THE SIDE VIEW MIRROR READJUST INDEPENDENTLY WHILE IN REVERSING OUT OF HER DRIVEWAY. THE VEHICLE WAS TAKEN TO THE SAME DEALER WHERE THE REVIEW MIRROR WAS READJUSTED HOWEVER THE FAILURE RECURRED WHILE DRIVING AND THE CONTACT WAS UNABLE TO VIEW THE LANES. THE CONTACT ALSO STATED THAT A RECALL NOTIFICATION WAS RECEIVED FOR NHTSA CAMPAIGN NUMBER: 19V809000 (ELECTRICAL SYSTEM) HOWEVER, PART WAS NOT AVAILABLE FOR THE REPAIR. THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. VIN TOOL CONFIRMS PART NOT AVAILABLE. THE MANUFACTURER WAS MADE AWARE OF THE FAILURES AND PROVIDED A CASE NUMBER. THE FAILURE MILEAGE WAS APPROXIMATELY 17,000.
Mfg Campaign: 11318773
Recall Date: Mar 20, 2020
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