Complaints & Recalls
Official Safety Recalls - Important!
15 RecallsThese are official manufacturer recalls ordered by NHTSA for safety defects. If you own this vehicle, contact your dealer immediately for free repairs.
Ford Motor Company
Safety Issue:
Ford Motor Company (Ford) is recalling certain 2015-2018 Ford Edge and 2016-2018 Lincoln MKX vehicles. The front brake hoses may rupture prematurely.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: 20S42
Recall Date: Aug 11, 2020
Ford Motor Company
Safety Issue:
Ford Motor Company, Inc. (Ford) is recalling certain 2016-2018 Lincoln MKX and 2019-2020 Nautilus vehicles equipped with 16-way electric tilt seats. The seat cushion frame edge may contact the wire harness when the seat occupant uses the tilt function of the seat, potentially damaging one or more wires within the harness, which can result in either inadvertent deployment of the air bag or nondeployment of the air bag in the event of a crash.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: 20S37
Recall Date: Jul 17, 2020
Ford Motor Company
Safety Issue:
Ford Motor Company (Ford) is recalling certain 2016-2017 Lincoln MKX vehicles equipped with 3.7L engines. The battery positive cable harness may contact the transmission shifter cable bracket resulting in a short circuit.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: 19S41
Recall Date: Nov 12, 2019
Ford Motor Company
Safety Issue:
Ford Motor Company (Ford) is recalling certain 2013-2016 Ford Fusion and Lincoln MKZ, 2015-2016 Ford Edge, and 2016 Lincoln MKX vehicles originally sold, or currently registered in Connecticut, Delaware, the District of Columbia, Illinois, Indiana, Iowa, Maine, Maryland, Massachusetts, Michigan, Minnesota, Missouri, New Hampshire, New Jersey, New York, Ohio, Pennsylvania, Rhode Island, Vermont, West Virginia, and Wisconsin. Road salt or other contaminants may corrode the electric power steering gear motor attachment bolts.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: 19S26
Recall Date: Aug 29, 2019
Ford Motor Company
Safety Issue:
Ford Motor Company (Ford) is recalling certain 2016-2017 Ford Edge and Lincoln MKX vehicles and 2017 Lincoln Continental vehicles. In the event of a crash, the driver's frontal air bag may not fully inflate or the air bag cushion may detach from the air bag module. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 208, "Occupant Crash Protection."
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: 17C02
Recall Date: Feb 27, 2017
Ford Motor Company
Safety Issue:
Ford Motor Company (Ford) is recalling certain model year 2016 Lincoln MKX vehicles manufactured September 24, 2015. An incorrect seat back trim cover was installed on the affected vehicles, blocking the child seat tether anchors in the second row center seating position. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 225, "Child restraint anchorage systems."
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: 16C09
Recall Date: May 24, 2016
Consumer Complaints
167 ComplaintsFord Motor Company
Defect Description:
ENGINE
Potential Consequences:
I have spent numerous (more than 3 major problems) For example, a lot of dollars fixing water pump. The design is messed up where they place the water pump. Thousands in labor. The electric driver control malfunction and tire pressure is always lit. This occurred on drive home from brake recall fix. The engine stalls and also leaks. The seat moves sometimes without me wanting it to. The emergency brake slams on and stops and locks the car when in drive or reverse. Lincoln has been zero help and gave false promises.
Corrective Action:
I have spent numerous (more than 3 major problems) For example, a lot of dollars fixing water pump. The design is messed up where they place the water pump. Thousands in labor. The electric driver control malfunction and tire pressure is always lit. This occurred on drive home from brake recall fix. The engine stalls and also leaks. The seat moves sometimes without me wanting it to. The emergency brake slams on and stops and locks the car when in drive or reverse. Lincoln has been zero help and gave false promises.
Additional Notes:
I have spent numerous (more than 3 major problems) For example, a lot of dollars fixing water pump. The design is messed up where they place the water pump. Thousands in labor. The electric driver control malfunction and tire pressure is always lit. This occurred on drive home from brake recall fix. The engine stalls and also leaks. The seat moves sometimes without me wanting it to. The emergency brake slams on and stops and locks the car when in drive or reverse. Lincoln has been zero help and gave false promises.
Mfg Campaign: 11534597
Recall Date: Jul 26, 2023
Ford Motor Company
Defect Description:
SUSPENSION
Potential Consequences:
I have spent numerous (more than 3 major problems) For example, a lot of dollars fixing water pump. The design is messed up where they place the water pump. Thousands in labor. The electric driver control malfunction and tire pressure is always lit. This occurred on drive home from brake recall fix. The engine stalls and also leaks. The seat moves sometimes without me wanting it to. The emergency brake slams on and stops and locks the car when in drive or reverse. Lincoln has been zero help and gave false promises.
Corrective Action:
I have spent numerous (more than 3 major problems) For example, a lot of dollars fixing water pump. The design is messed up where they place the water pump. Thousands in labor. The electric driver control malfunction and tire pressure is always lit. This occurred on drive home from brake recall fix. The engine stalls and also leaks. The seat moves sometimes without me wanting it to. The emergency brake slams on and stops and locks the car when in drive or reverse. Lincoln has been zero help and gave false promises.
Additional Notes:
I have spent numerous (more than 3 major problems) For example, a lot of dollars fixing water pump. The design is messed up where they place the water pump. Thousands in labor. The electric driver control malfunction and tire pressure is always lit. This occurred on drive home from brake recall fix. The engine stalls and also leaks. The seat moves sometimes without me wanting it to. The emergency brake slams on and stops and locks the car when in drive or reverse. Lincoln has been zero help and gave false promises.
Mfg Campaign: 11534597
Recall Date: Jul 26, 2023
Ford Motor Company
Defect Description:
VEHICLE SPEED CONTROL:THROTTLE
Potential Consequences:
The contact owns a 2016 Lincoln MKX. The contact stated that on several occasions while driving at undisclosed speeds, the contact heard an abnormal sound coming from the hood of the vehicle. The contact stated that at start-up there was an abnormal sound coming the hood of the vehicle. The check engine warning light and the tire pressure warning light illuminated. The contact then stated that while driving at an undisclosed speed with the accelerator pedal depressed, the vehicle decelerated to approximately 25 MPH and went into LIMP Mode. The vehicle was taken to the dealer where it was diagnosed that the throttle body had failed and needed to be replaced. The vehicle was repaired; however, the failure recurred. The manufacturer was notified of the failure and the contact was provided a case number. No further assistance was provided. The failure mileage was approximately 134,000.
Corrective Action:
The contact owns a 2016 Lincoln MKX. The contact stated that on several occasions while driving at undisclosed speeds, the contact heard an abnormal sound coming from the hood of the vehicle. The contact stated that at start-up there was an abnormal sound coming the hood of the vehicle. The check engine warning light and the tire pressure warning light illuminated. The contact then stated that while driving at an undisclosed speed with the accelerator pedal depressed, the vehicle decelerated to approximately 25 MPH and went into LIMP Mode. The vehicle was taken to the dealer where it was diagnosed that the throttle body had failed and needed to be replaced. The vehicle was repaired; however, the failure recurred. The manufacturer was notified of the failure and the contact was provided a case number. No further assistance was provided. The failure mileage was approximately 134,000.
Additional Notes:
The contact owns a 2016 Lincoln MKX. The contact stated that on several occasions while driving at undisclosed speeds, the contact heard an abnormal sound coming from the hood of the vehicle. The contact stated that at start-up there was an abnormal sound coming the hood of the vehicle. The check engine warning light and the tire pressure warning light illuminated. The contact then stated that while driving at an undisclosed speed with the accelerator pedal depressed, the vehicle decelerated to approximately 25 MPH and went into LIMP Mode. The vehicle was taken to the dealer where it was diagnosed that the throttle body had failed and needed to be replaced. The vehicle was repaired; however, the failure recurred. The manufacturer was notified of the failure and the contact was provided a case number. No further assistance was provided. The failure mileage was approximately 134,000.
Mfg Campaign: 11530156
Recall Date: Jul 3, 2023
Ford Motor Company
Defect Description:
TIRES:PRESSURE MONITORING AND REGULATING SYSTEMS
Potential Consequences:
The contact owns a 2016 Lincoln MKX. The contact stated that on several occasions while driving at undisclosed speeds, the contact heard an abnormal sound coming from the hood of the vehicle. The contact stated that at start-up there was an abnormal sound coming the hood of the vehicle. The check engine warning light and the tire pressure warning light illuminated. The contact then stated that while driving at an undisclosed speed with the accelerator pedal depressed, the vehicle decelerated to approximately 25 MPH and went into LIMP Mode. The vehicle was taken to the dealer where it was diagnosed that the throttle body had failed and needed to be replaced. The vehicle was repaired; however, the failure recurred. The manufacturer was notified of the failure and the contact was provided a case number. No further assistance was provided. The failure mileage was approximately 134,000.
Corrective Action:
The contact owns a 2016 Lincoln MKX. The contact stated that on several occasions while driving at undisclosed speeds, the contact heard an abnormal sound coming from the hood of the vehicle. The contact stated that at start-up there was an abnormal sound coming the hood of the vehicle. The check engine warning light and the tire pressure warning light illuminated. The contact then stated that while driving at an undisclosed speed with the accelerator pedal depressed, the vehicle decelerated to approximately 25 MPH and went into LIMP Mode. The vehicle was taken to the dealer where it was diagnosed that the throttle body had failed and needed to be replaced. The vehicle was repaired; however, the failure recurred. The manufacturer was notified of the failure and the contact was provided a case number. No further assistance was provided. The failure mileage was approximately 134,000.
Additional Notes:
The contact owns a 2016 Lincoln MKX. The contact stated that on several occasions while driving at undisclosed speeds, the contact heard an abnormal sound coming from the hood of the vehicle. The contact stated that at start-up there was an abnormal sound coming the hood of the vehicle. The check engine warning light and the tire pressure warning light illuminated. The contact then stated that while driving at an undisclosed speed with the accelerator pedal depressed, the vehicle decelerated to approximately 25 MPH and went into LIMP Mode. The vehicle was taken to the dealer where it was diagnosed that the throttle body had failed and needed to be replaced. The vehicle was repaired; however, the failure recurred. The manufacturer was notified of the failure and the contact was provided a case number. No further assistance was provided. The failure mileage was approximately 134,000.
Mfg Campaign: 11530156
Recall Date: Jul 3, 2023
Ford Motor Company
Defect Description:
POWER TRAIN
Potential Consequences:
The contact owns a 2016 Lincoln MKX. The contact stated that on several occasions while driving at undisclosed speeds, the contact heard an abnormal sound coming from the hood of the vehicle. The contact stated that at start-up there was an abnormal sound coming the hood of the vehicle. The check engine warning light and the tire pressure warning light illuminated. The contact then stated that while driving at an undisclosed speed with the accelerator pedal depressed, the vehicle decelerated to approximately 25 MPH and went into LIMP Mode. The vehicle was taken to the dealer where it was diagnosed that the throttle body had failed and needed to be replaced. The vehicle was repaired; however, the failure recurred. The manufacturer was notified of the failure and the contact was provided a case number. No further assistance was provided. The failure mileage was approximately 134,000.
Corrective Action:
The contact owns a 2016 Lincoln MKX. The contact stated that on several occasions while driving at undisclosed speeds, the contact heard an abnormal sound coming from the hood of the vehicle. The contact stated that at start-up there was an abnormal sound coming the hood of the vehicle. The check engine warning light and the tire pressure warning light illuminated. The contact then stated that while driving at an undisclosed speed with the accelerator pedal depressed, the vehicle decelerated to approximately 25 MPH and went into LIMP Mode. The vehicle was taken to the dealer where it was diagnosed that the throttle body had failed and needed to be replaced. The vehicle was repaired; however, the failure recurred. The manufacturer was notified of the failure and the contact was provided a case number. No further assistance was provided. The failure mileage was approximately 134,000.
Additional Notes:
The contact owns a 2016 Lincoln MKX. The contact stated that on several occasions while driving at undisclosed speeds, the contact heard an abnormal sound coming from the hood of the vehicle. The contact stated that at start-up there was an abnormal sound coming the hood of the vehicle. The check engine warning light and the tire pressure warning light illuminated. The contact then stated that while driving at an undisclosed speed with the accelerator pedal depressed, the vehicle decelerated to approximately 25 MPH and went into LIMP Mode. The vehicle was taken to the dealer where it was diagnosed that the throttle body had failed and needed to be replaced. The vehicle was repaired; however, the failure recurred. The manufacturer was notified of the failure and the contact was provided a case number. No further assistance was provided. The failure mileage was approximately 134,000.
Mfg Campaign: 11530156
Recall Date: Jul 3, 2023
Ford Motor Company
Defect Description:
ENGINE
Potential Consequences:
Engine shutoff suddenly while driving, mainly on freeways & roads that have long downhills, while foot is off the gas pedal. But it happens on flat roads also. The stability control lights comes on, & I have to pull over with residual speed put suv in park, turn engine button off & wait for seat to return to neutral position then restart. This had happened at least 12 times & mostly in dry conditions while driving straight with no lane changes. Dealer could not duplicate & find the problem, visited them 4 times so far. Otherwise it will not start the engine.
Corrective Action:
Engine shutoff suddenly while driving, mainly on freeways & roads that have long downhills, while foot is off the gas pedal. But it happens on flat roads also. The stability control lights comes on, & I have to pull over with residual speed put suv in park, turn engine button off & wait for seat to return to neutral position then restart. This had happened at least 12 times & mostly in dry conditions while driving straight with no lane changes. Dealer could not duplicate & find the problem, visited them 4 times so far. Otherwise it will not start the engine.
Additional Notes:
Engine shutoff suddenly while driving, mainly on freeways & roads that have long downhills, while foot is off the gas pedal. But it happens on flat roads also. The stability control lights comes on, & I have to pull over with residual speed put suv in park, turn engine button off & wait for seat to return to neutral position then restart. This had happened at least 12 times & mostly in dry conditions while driving straight with no lane changes. Dealer could not duplicate & find the problem, visited them 4 times so far. Otherwise it will not start the engine.
Mfg Campaign: 11523780
Recall Date: May 25, 2023
Ford Motor Company
Defect Description:
WHEELS
Potential Consequences:
Had to replace all lug nuts. They were destroyed when the tire was changed. The mechanic showed me that the lug nut was swollen.
Corrective Action:
Had to replace all lug nuts. They were destroyed when the tire was changed. The mechanic showed me that the lug nut was swollen.
Additional Notes:
Had to replace all lug nuts. They were destroyed when the tire was changed. The mechanic showed me that the lug nut was swollen.
Mfg Campaign: 11519762
Recall Date: May 1, 2023
Ford Motor Company
Defect Description:
UNKNOWN OR OTHER
Potential Consequences:
In 2019 the rear liftgate on my 2016 Lincoln MKX would open correctly and then immediately start automatically closing causing whomever was standing at the rear of the vehicle to abruptly jump out of the way of the closing hatch to avoid serious injury. I am a 73 year old woman and my husband is 75. If we were unable to get out of the way of this malfunctioning closing hatch, this could result in serious injury or death. This issue was repaired under warranty by the dealer on December 19, 2019. Yesterday on April 28, 2023, this malfunctioning rear hatch issue started again almost caused serious injury to my young niece.
Corrective Action:
In 2019 the rear liftgate on my 2016 Lincoln MKX would open correctly and then immediately start automatically closing causing whomever was standing at the rear of the vehicle to abruptly jump out of the way of the closing hatch to avoid serious injury. I am a 73 year old woman and my husband is 75. If we were unable to get out of the way of this malfunctioning closing hatch, this could result in serious injury or death. This issue was repaired under warranty by the dealer on December 19, 2019. Yesterday on April 28, 2023, this malfunctioning rear hatch issue started again almost caused serious injury to my young niece.
Additional Notes:
In 2019 the rear liftgate on my 2016 Lincoln MKX would open correctly and then immediately start automatically closing causing whomever was standing at the rear of the vehicle to abruptly jump out of the way of the closing hatch to avoid serious injury. I am a 73 year old woman and my husband is 75. If we were unable to get out of the way of this malfunctioning closing hatch, this could result in serious injury or death. This issue was repaired under warranty by the dealer on December 19, 2019. Yesterday on April 28, 2023, this malfunctioning rear hatch issue started again almost caused serious injury to my young niece.
Mfg Campaign: 11519580
Recall Date: Apr 29, 2023
Ford Motor Company
Defect Description:
SERVICE BRAKES
Potential Consequences:
I placed my foot on the Brake to release the Emergency brake. I heard a pop. The brake pedal immediately went to car floor. I didn’t know what it was initially but quickly realized something was wrong with my brakes when I was on the highway. When I tried to brake the pedal went to the floor and the car did not slow properly. I made it to the subdivision entrance when the low brake fluid indicator light came on. I made it home safely. When I stopped, smelled an odor (I was told it was likely brake fluid). I had it towed to the dealership. It was diagnosed the day after, informing me brake line had broke. I asked what was the cause and possibly wear and tear? He informed a weak spot in the line. I called Lincoln customer relations bc it’s a safety issue whether it is a new or old car under warranty to address my concerns. They explained I would have to pay since a warranty was not in place. As a customer, my car is under 100, 000 miles and I service it routinely. I am more concerned of this being an issue with safety than a warranty being in place. My son or myself could have been in a bad accident sustaining serious injuries with no brakes. The Lincoln rep implied my car was old, which is an insult. It’s only 7 years old. My 22 year old Toyota is still working and the brake line has never broke. I was informed by the service tech it is unusual to see this occur in the back brakes. The brake line/hose broke and the brake fluid leaked out. In my opinion, it’s a defect, durability, and a safety issue regardless of the age of my car. It is a much bigger problem that should be addressed. The customer service rep and her manager were eluding to their extended warranty program and they could not offer financial assistance. I have paid more for services when I feel it’s wear and tear. It is a safety issue with a possible defective part, which I should not be responsible to pay, regardless of a warranty being in place or not. Safety and durability are the bigger issue.
Corrective Action:
I placed my foot on the Brake to release the Emergency brake. I heard a pop. The brake pedal immediately went to car floor. I didn’t know what it was initially but quickly realized something was wrong with my brakes when I was on the highway. When I tried to brake the pedal went to the floor and the car did not slow properly. I made it to the subdivision entrance when the low brake fluid indicator light came on. I made it home safely. When I stopped, smelled an odor (I was told it was likely brake fluid). I had it towed to the dealership. It was diagnosed the day after, informing me brake line had broke. I asked what was the cause and possibly wear and tear? He informed a weak spot in the line. I called Lincoln customer relations bc it’s a safety issue whether it is a new or old car under warranty to address my concerns. They explained I would have to pay since a warranty was not in place. As a customer, my car is under 100, 000 miles and I service it routinely. I am more concerned of this being an issue with safety than a warranty being in place. My son or myself could have been in a bad accident sustaining serious injuries with no brakes. The Lincoln rep implied my car was old, which is an insult. It’s only 7 years old. My 22 year old Toyota is still working and the brake line has never broke. I was informed by the service tech it is unusual to see this occur in the back brakes. The brake line/hose broke and the brake fluid leaked out. In my opinion, it’s a defect, durability, and a safety issue regardless of the age of my car. It is a much bigger problem that should be addressed. The customer service rep and her manager were eluding to their extended warranty program and they could not offer financial assistance. I have paid more for services when I feel it’s wear and tear. It is a safety issue with a possible defective part, which I should not be responsible to pay, regardless of a warranty being in place or not. Safety and durability are the bigger issue.
Additional Notes:
I placed my foot on the Brake to release the Emergency brake. I heard a pop. The brake pedal immediately went to car floor. I didn’t know what it was initially but quickly realized something was wrong with my brakes when I was on the highway. When I tried to brake the pedal went to the floor and the car did not slow properly. I made it to the subdivision entrance when the low brake fluid indicator light came on. I made it home safely. When I stopped, smelled an odor (I was told it was likely brake fluid). I had it towed to the dealership. It was diagnosed the day after, informing me brake line had broke. I asked what was the cause and possibly wear and tear? He informed a weak spot in the line. I called Lincoln customer relations bc it’s a safety issue whether it is a new or old car under warranty to address my concerns. They explained I would have to pay since a warranty was not in place. As a customer, my car is under 100, 000 miles and I service it routinely. I am more concerned of this being an issue with safety than a warranty being in place. My son or myself could have been in a bad accident sustaining serious injuries with no brakes. The Lincoln rep implied my car was old, which is an insult. It’s only 7 years old. My 22 year old Toyota is still working and the brake line has never broke. I was informed by the service tech it is unusual to see this occur in the back brakes. The brake line/hose broke and the brake fluid leaked out. In my opinion, it’s a defect, durability, and a safety issue regardless of the age of my car. It is a much bigger problem that should be addressed. The customer service rep and her manager were eluding to their extended warranty program and they could not offer financial assistance. I have paid more for services when I feel it’s wear and tear. It is a safety issue with a possible defective part, which I should not be responsible to pay, regardless of a warranty being in place or not. Safety and durability are the bigger issue.
Mfg Campaign: 11513431
Recall Date: Mar 23, 2023
Ford Motor Company
Defect Description:
ENGINE
Potential Consequences:
The major problem occurred right after purchase as check engine light came on. The dealership was no help and refused to take vehicle back. The vehicle is nice looking but the mechanical is a lemon. I purchased this in 2020 and paid $24000. It’s a 2016 Lincoln mkx. I repaired problems and due to covid and my lifestyle I rarely traveled. I have more medical issues and require more frequent doctor visits. I never went back to Brennegen after not standing by this vehicle shortly after purchase. I just tried to focus on the positive and started doing business elsewhere. I maintained proper service. Brennegen did not disclose active recall before purchase. Since purchase I have repaired two problems brakes, and fire risk to engine. At this months regular oils change my current mechanic Dahl ford said the water pump was leaking. The estimated repair is $5000. I paid just to have it diagnosed yesterday as I have not $5000. I followed their advice and parked this. My vehicle is currently not drivable. I investigated and discovered Lincoln Ford has several class action lawsuits filed against them. Many consumers have the water pump problem and unfortunately Lincoln was well informed of this since 2007 and purposely have not fixed the issue. Yet currently many consumers like me are in danger of eminent engine failure and catastrophic failure of Lincoln vehicles. The cost is far more expensive for many and consumers should not be victims of lemons and fraud. Lincoln knew and currently knows of problem. They denied to buy back my vehicle or repair it. The case was just filed yesterday and Lincoln denied it in less than 12 hours. Without any Investigation Or explanation they just told the other department rep to call me back and deny my complaint. I am not the only o e and lawyers are now involved in class action . Please help me start o e I. My area or get Lincoln to stand behind their advertisement as this is a blatant lie. The water pump is too expensive to fix. Please help!
Corrective Action:
The major problem occurred right after purchase as check engine light came on. The dealership was no help and refused to take vehicle back. The vehicle is nice looking but the mechanical is a lemon. I purchased this in 2020 and paid $24000. It’s a 2016 Lincoln mkx. I repaired problems and due to covid and my lifestyle I rarely traveled. I have more medical issues and require more frequent doctor visits. I never went back to Brennegen after not standing by this vehicle shortly after purchase. I just tried to focus on the positive and started doing business elsewhere. I maintained proper service. Brennegen did not disclose active recall before purchase. Since purchase I have repaired two problems brakes, and fire risk to engine. At this months regular oils change my current mechanic Dahl ford said the water pump was leaking. The estimated repair is $5000. I paid just to have it diagnosed yesterday as I have not $5000. I followed their advice and parked this. My vehicle is currently not drivable. I investigated and discovered Lincoln Ford has several class action lawsuits filed against them. Many consumers have the water pump problem and unfortunately Lincoln was well informed of this since 2007 and purposely have not fixed the issue. Yet currently many consumers like me are in danger of eminent engine failure and catastrophic failure of Lincoln vehicles. The cost is far more expensive for many and consumers should not be victims of lemons and fraud. Lincoln knew and currently knows of problem. They denied to buy back my vehicle or repair it. The case was just filed yesterday and Lincoln denied it in less than 12 hours. Without any Investigation Or explanation they just told the other department rep to call me back and deny my complaint. I am not the only o e and lawyers are now involved in class action . Please help me start o e I. My area or get Lincoln to stand behind their advertisement as this is a blatant lie. The water pump is too expensive to fix. Please help!
Additional Notes:
The major problem occurred right after purchase as check engine light came on. The dealership was no help and refused to take vehicle back. The vehicle is nice looking but the mechanical is a lemon. I purchased this in 2020 and paid $24000. It’s a 2016 Lincoln mkx. I repaired problems and due to covid and my lifestyle I rarely traveled. I have more medical issues and require more frequent doctor visits. I never went back to Brennegen after not standing by this vehicle shortly after purchase. I just tried to focus on the positive and started doing business elsewhere. I maintained proper service. Brennegen did not disclose active recall before purchase. Since purchase I have repaired two problems brakes, and fire risk to engine. At this months regular oils change my current mechanic Dahl ford said the water pump was leaking. The estimated repair is $5000. I paid just to have it diagnosed yesterday as I have not $5000. I followed their advice and parked this. My vehicle is currently not drivable. I investigated and discovered Lincoln Ford has several class action lawsuits filed against them. Many consumers have the water pump problem and unfortunately Lincoln was well informed of this since 2007 and purposely have not fixed the issue. Yet currently many consumers like me are in danger of eminent engine failure and catastrophic failure of Lincoln vehicles. The cost is far more expensive for many and consumers should not be victims of lemons and fraud. Lincoln knew and currently knows of problem. They denied to buy back my vehicle or repair it. The case was just filed yesterday and Lincoln denied it in less than 12 hours. Without any Investigation Or explanation they just told the other department rep to call me back and deny my complaint. I am not the only o e and lawyers are now involved in class action . Please help me start o e I. My area or get Lincoln to stand behind their advertisement as this is a blatant lie. The water pump is too expensive to fix. Please help!
Mfg Campaign: 11507461
Recall Date: Feb 15, 2023
Ford Motor Company
Defect Description:
ELECTRICAL SYSTEM
Potential Consequences:
The major problem occurred right after purchase as check engine light came on. The dealership was no help and refused to take vehicle back. The vehicle is nice looking but the mechanical is a lemon. I purchased this in 2020 and paid $24000. It’s a 2016 Lincoln mkx. I repaired problems and due to covid and my lifestyle I rarely traveled. I have more medical issues and require more frequent doctor visits. I never went back to Brennegen after not standing by this vehicle shortly after purchase. I just tried to focus on the positive and started doing business elsewhere. I maintained proper service. Brennegen did not disclose active recall before purchase. Since purchase I have repaired two problems brakes, and fire risk to engine. At this months regular oils change my current mechanic Dahl ford said the water pump was leaking. The estimated repair is $5000. I paid just to have it diagnosed yesterday as I have not $5000. I followed their advice and parked this. My vehicle is currently not drivable. I investigated and discovered Lincoln Ford has several class action lawsuits filed against them. Many consumers have the water pump problem and unfortunately Lincoln was well informed of this since 2007 and purposely have not fixed the issue. Yet currently many consumers like me are in danger of eminent engine failure and catastrophic failure of Lincoln vehicles. The cost is far more expensive for many and consumers should not be victims of lemons and fraud. Lincoln knew and currently knows of problem. They denied to buy back my vehicle or repair it. The case was just filed yesterday and Lincoln denied it in less than 12 hours. Without any Investigation Or explanation they just told the other department rep to call me back and deny my complaint. I am not the only o e and lawyers are now involved in class action . Please help me start o e I. My area or get Lincoln to stand behind their advertisement as this is a blatant lie. The water pump is too expensive to fix. Please help!
Corrective Action:
The major problem occurred right after purchase as check engine light came on. The dealership was no help and refused to take vehicle back. The vehicle is nice looking but the mechanical is a lemon. I purchased this in 2020 and paid $24000. It’s a 2016 Lincoln mkx. I repaired problems and due to covid and my lifestyle I rarely traveled. I have more medical issues and require more frequent doctor visits. I never went back to Brennegen after not standing by this vehicle shortly after purchase. I just tried to focus on the positive and started doing business elsewhere. I maintained proper service. Brennegen did not disclose active recall before purchase. Since purchase I have repaired two problems brakes, and fire risk to engine. At this months regular oils change my current mechanic Dahl ford said the water pump was leaking. The estimated repair is $5000. I paid just to have it diagnosed yesterday as I have not $5000. I followed their advice and parked this. My vehicle is currently not drivable. I investigated and discovered Lincoln Ford has several class action lawsuits filed against them. Many consumers have the water pump problem and unfortunately Lincoln was well informed of this since 2007 and purposely have not fixed the issue. Yet currently many consumers like me are in danger of eminent engine failure and catastrophic failure of Lincoln vehicles. The cost is far more expensive for many and consumers should not be victims of lemons and fraud. Lincoln knew and currently knows of problem. They denied to buy back my vehicle or repair it. The case was just filed yesterday and Lincoln denied it in less than 12 hours. Without any Investigation Or explanation they just told the other department rep to call me back and deny my complaint. I am not the only o e and lawyers are now involved in class action . Please help me start o e I. My area or get Lincoln to stand behind their advertisement as this is a blatant lie. The water pump is too expensive to fix. Please help!
Additional Notes:
The major problem occurred right after purchase as check engine light came on. The dealership was no help and refused to take vehicle back. The vehicle is nice looking but the mechanical is a lemon. I purchased this in 2020 and paid $24000. It’s a 2016 Lincoln mkx. I repaired problems and due to covid and my lifestyle I rarely traveled. I have more medical issues and require more frequent doctor visits. I never went back to Brennegen after not standing by this vehicle shortly after purchase. I just tried to focus on the positive and started doing business elsewhere. I maintained proper service. Brennegen did not disclose active recall before purchase. Since purchase I have repaired two problems brakes, and fire risk to engine. At this months regular oils change my current mechanic Dahl ford said the water pump was leaking. The estimated repair is $5000. I paid just to have it diagnosed yesterday as I have not $5000. I followed their advice and parked this. My vehicle is currently not drivable. I investigated and discovered Lincoln Ford has several class action lawsuits filed against them. Many consumers have the water pump problem and unfortunately Lincoln was well informed of this since 2007 and purposely have not fixed the issue. Yet currently many consumers like me are in danger of eminent engine failure and catastrophic failure of Lincoln vehicles. The cost is far more expensive for many and consumers should not be victims of lemons and fraud. Lincoln knew and currently knows of problem. They denied to buy back my vehicle or repair it. The case was just filed yesterday and Lincoln denied it in less than 12 hours. Without any Investigation Or explanation they just told the other department rep to call me back and deny my complaint. I am not the only o e and lawyers are now involved in class action . Please help me start o e I. My area or get Lincoln to stand behind their advertisement as this is a blatant lie. The water pump is too expensive to fix. Please help!
Mfg Campaign: 11507461
Recall Date: Feb 15, 2023
Ford Motor Company
Defect Description:
SEATS
Potential Consequences:
The major problem occurred right after purchase as check engine light came on. The dealership was no help and refused to take vehicle back. The vehicle is nice looking but the mechanical is a lemon. I purchased this in 2020 and paid $24000. It’s a 2016 Lincoln mkx. I repaired problems and due to covid and my lifestyle I rarely traveled. I have more medical issues and require more frequent doctor visits. I never went back to Brennegen after not standing by this vehicle shortly after purchase. I just tried to focus on the positive and started doing business elsewhere. I maintained proper service. Brennegen did not disclose active recall before purchase. Since purchase I have repaired two problems brakes, and fire risk to engine. At this months regular oils change my current mechanic Dahl ford said the water pump was leaking. The estimated repair is $5000. I paid just to have it diagnosed yesterday as I have not $5000. I followed their advice and parked this. My vehicle is currently not drivable. I investigated and discovered Lincoln Ford has several class action lawsuits filed against them. Many consumers have the water pump problem and unfortunately Lincoln was well informed of this since 2007 and purposely have not fixed the issue. Yet currently many consumers like me are in danger of eminent engine failure and catastrophic failure of Lincoln vehicles. The cost is far more expensive for many and consumers should not be victims of lemons and fraud. Lincoln knew and currently knows of problem. They denied to buy back my vehicle or repair it. The case was just filed yesterday and Lincoln denied it in less than 12 hours. Without any Investigation Or explanation they just told the other department rep to call me back and deny my complaint. I am not the only o e and lawyers are now involved in class action . Please help me start o e I. My area or get Lincoln to stand behind their advertisement as this is a blatant lie. The water pump is too expensive to fix. Please help!
Corrective Action:
The major problem occurred right after purchase as check engine light came on. The dealership was no help and refused to take vehicle back. The vehicle is nice looking but the mechanical is a lemon. I purchased this in 2020 and paid $24000. It’s a 2016 Lincoln mkx. I repaired problems and due to covid and my lifestyle I rarely traveled. I have more medical issues and require more frequent doctor visits. I never went back to Brennegen after not standing by this vehicle shortly after purchase. I just tried to focus on the positive and started doing business elsewhere. I maintained proper service. Brennegen did not disclose active recall before purchase. Since purchase I have repaired two problems brakes, and fire risk to engine. At this months regular oils change my current mechanic Dahl ford said the water pump was leaking. The estimated repair is $5000. I paid just to have it diagnosed yesterday as I have not $5000. I followed their advice and parked this. My vehicle is currently not drivable. I investigated and discovered Lincoln Ford has several class action lawsuits filed against them. Many consumers have the water pump problem and unfortunately Lincoln was well informed of this since 2007 and purposely have not fixed the issue. Yet currently many consumers like me are in danger of eminent engine failure and catastrophic failure of Lincoln vehicles. The cost is far more expensive for many and consumers should not be victims of lemons and fraud. Lincoln knew and currently knows of problem. They denied to buy back my vehicle or repair it. The case was just filed yesterday and Lincoln denied it in less than 12 hours. Without any Investigation Or explanation they just told the other department rep to call me back and deny my complaint. I am not the only o e and lawyers are now involved in class action . Please help me start o e I. My area or get Lincoln to stand behind their advertisement as this is a blatant lie. The water pump is too expensive to fix. Please help!
Additional Notes:
The major problem occurred right after purchase as check engine light came on. The dealership was no help and refused to take vehicle back. The vehicle is nice looking but the mechanical is a lemon. I purchased this in 2020 and paid $24000. It’s a 2016 Lincoln mkx. I repaired problems and due to covid and my lifestyle I rarely traveled. I have more medical issues and require more frequent doctor visits. I never went back to Brennegen after not standing by this vehicle shortly after purchase. I just tried to focus on the positive and started doing business elsewhere. I maintained proper service. Brennegen did not disclose active recall before purchase. Since purchase I have repaired two problems brakes, and fire risk to engine. At this months regular oils change my current mechanic Dahl ford said the water pump was leaking. The estimated repair is $5000. I paid just to have it diagnosed yesterday as I have not $5000. I followed their advice and parked this. My vehicle is currently not drivable. I investigated and discovered Lincoln Ford has several class action lawsuits filed against them. Many consumers have the water pump problem and unfortunately Lincoln was well informed of this since 2007 and purposely have not fixed the issue. Yet currently many consumers like me are in danger of eminent engine failure and catastrophic failure of Lincoln vehicles. The cost is far more expensive for many and consumers should not be victims of lemons and fraud. Lincoln knew and currently knows of problem. They denied to buy back my vehicle or repair it. The case was just filed yesterday and Lincoln denied it in less than 12 hours. Without any Investigation Or explanation they just told the other department rep to call me back and deny my complaint. I am not the only o e and lawyers are now involved in class action . Please help me start o e I. My area or get Lincoln to stand behind their advertisement as this is a blatant lie. The water pump is too expensive to fix. Please help!
Mfg Campaign: 11507461
Recall Date: Feb 15, 2023
Ford Motor Company
Defect Description:
STRUCTURE:BODY
Potential Consequences:
Rear doors would not latch after being opened in 24° weather. This situation happened after the car was preheated outdoors and persisted throughout a 60 mile trip. Car had to be parked with the doors held shut using the seat belts to keep them closed. After returning during above freezing temperatures the door worked as it should. Children had to hold doors shut during trip.
Corrective Action:
Rear doors would not latch after being opened in 24° weather. This situation happened after the car was preheated outdoors and persisted throughout a 60 mile trip. Car had to be parked with the doors held shut using the seat belts to keep them closed. After returning during above freezing temperatures the door worked as it should. Children had to hold doors shut during trip.
Additional Notes:
Rear doors would not latch after being opened in 24° weather. This situation happened after the car was preheated outdoors and persisted throughout a 60 mile trip. Car had to be parked with the doors held shut using the seat belts to keep them closed. After returning during above freezing temperatures the door worked as it should. Children had to hold doors shut during trip.
Mfg Campaign: 11506754
Recall Date: Feb 11, 2023
Ford Motor Company
Defect Description:
LATCHES/LOCKS/LINKAGES:DOORS:LATCH
Potential Consequences:
Rear doors would not latch after being opened in 24° weather. This situation happened after the car was preheated outdoors and persisted throughout a 60 mile trip. Car had to be parked with the doors held shut using the seat belts to keep them closed. After returning during above freezing temperatures the door worked as it should. Children had to hold doors shut during trip.
Corrective Action:
Rear doors would not latch after being opened in 24° weather. This situation happened after the car was preheated outdoors and persisted throughout a 60 mile trip. Car had to be parked with the doors held shut using the seat belts to keep them closed. After returning during above freezing temperatures the door worked as it should. Children had to hold doors shut during trip.
Additional Notes:
Rear doors would not latch after being opened in 24° weather. This situation happened after the car was preheated outdoors and persisted throughout a 60 mile trip. Car had to be parked with the doors held shut using the seat belts to keep them closed. After returning during above freezing temperatures the door worked as it should. Children had to hold doors shut during trip.
Mfg Campaign: 11506754
Recall Date: Feb 11, 2023
Ford Motor Company
Defect Description:
STEERING
Potential Consequences:
The power steering went completely out while I was driving down the highway. I believe the problem is related to the power steering control module and the electric assist rack and pinion steering. It was the most dangerous situation I ever encountered. I narrowly missed causing an accident. There are several makes of Ford/Lincoln vehicles that have this problem dating back to 2011. The service advance trac displayed, steering assist fault service required displayed, pre collision assist not available displayed, hill assist not available displayed and a few others. They first appeared on Dec. 4th and next appeared around the 28th. The MKX is currently at Joe Machens Lincoln in Columbia, MO being inspected by the dealership and endurance, my warranty company.
Corrective Action:
The power steering went completely out while I was driving down the highway. I believe the problem is related to the power steering control module and the electric assist rack and pinion steering. It was the most dangerous situation I ever encountered. I narrowly missed causing an accident. There are several makes of Ford/Lincoln vehicles that have this problem dating back to 2011. The service advance trac displayed, steering assist fault service required displayed, pre collision assist not available displayed, hill assist not available displayed and a few others. They first appeared on Dec. 4th and next appeared around the 28th. The MKX is currently at Joe Machens Lincoln in Columbia, MO being inspected by the dealership and endurance, my warranty company.
Additional Notes:
The power steering went completely out while I was driving down the highway. I believe the problem is related to the power steering control module and the electric assist rack and pinion steering. It was the most dangerous situation I ever encountered. I narrowly missed causing an accident. There are several makes of Ford/Lincoln vehicles that have this problem dating back to 2011. The service advance trac displayed, steering assist fault service required displayed, pre collision assist not available displayed, hill assist not available displayed and a few others. They first appeared on Dec. 4th and next appeared around the 28th. The MKX is currently at Joe Machens Lincoln in Columbia, MO being inspected by the dealership and endurance, my warranty company.
Mfg Campaign: 11502694
Recall Date: Jan 19, 2023
Ford Motor Company
Defect Description:
ELECTRICAL SYSTEM
Potential Consequences:
The power steering went completely out while I was driving down the highway. I believe the problem is related to the power steering control module and the electric assist rack and pinion steering. It was the most dangerous situation I ever encountered. I narrowly missed causing an accident. There are several makes of Ford/Lincoln vehicles that have this problem dating back to 2011. The service advance trac displayed, steering assist fault service required displayed, pre collision assist not available displayed, hill assist not available displayed and a few others. They first appeared on Dec. 4th and next appeared around the 28th. The MKX is currently at Joe Machens Lincoln in Columbia, MO being inspected by the dealership and endurance, my warranty company.
Corrective Action:
The power steering went completely out while I was driving down the highway. I believe the problem is related to the power steering control module and the electric assist rack and pinion steering. It was the most dangerous situation I ever encountered. I narrowly missed causing an accident. There are several makes of Ford/Lincoln vehicles that have this problem dating back to 2011. The service advance trac displayed, steering assist fault service required displayed, pre collision assist not available displayed, hill assist not available displayed and a few others. They first appeared on Dec. 4th and next appeared around the 28th. The MKX is currently at Joe Machens Lincoln in Columbia, MO being inspected by the dealership and endurance, my warranty company.
Additional Notes:
The power steering went completely out while I was driving down the highway. I believe the problem is related to the power steering control module and the electric assist rack and pinion steering. It was the most dangerous situation I ever encountered. I narrowly missed causing an accident. There are several makes of Ford/Lincoln vehicles that have this problem dating back to 2011. The service advance trac displayed, steering assist fault service required displayed, pre collision assist not available displayed, hill assist not available displayed and a few others. They first appeared on Dec. 4th and next appeared around the 28th. The MKX is currently at Joe Machens Lincoln in Columbia, MO being inspected by the dealership and endurance, my warranty company.
Mfg Campaign: 11502694
Recall Date: Jan 19, 2023
Ford Motor Company
Defect Description:
FORWARD COLLISION AVOIDANCE: WARNINGS
Potential Consequences:
The power steering went completely out while I was driving down the highway. I believe the problem is related to the power steering control module and the electric assist rack and pinion steering. It was the most dangerous situation I ever encountered. I narrowly missed causing an accident. There are several makes of Ford/Lincoln vehicles that have this problem dating back to 2011. The service advance trac displayed, steering assist fault service required displayed, pre collision assist not available displayed, hill assist not available displayed and a few others. They first appeared on Dec. 4th and next appeared around the 28th. The MKX is currently at Joe Machens Lincoln in Columbia, MO being inspected by the dealership and endurance, my warranty company.
Corrective Action:
The power steering went completely out while I was driving down the highway. I believe the problem is related to the power steering control module and the electric assist rack and pinion steering. It was the most dangerous situation I ever encountered. I narrowly missed causing an accident. There are several makes of Ford/Lincoln vehicles that have this problem dating back to 2011. The service advance trac displayed, steering assist fault service required displayed, pre collision assist not available displayed, hill assist not available displayed and a few others. They first appeared on Dec. 4th and next appeared around the 28th. The MKX is currently at Joe Machens Lincoln in Columbia, MO being inspected by the dealership and endurance, my warranty company.
Additional Notes:
The power steering went completely out while I was driving down the highway. I believe the problem is related to the power steering control module and the electric assist rack and pinion steering. It was the most dangerous situation I ever encountered. I narrowly missed causing an accident. There are several makes of Ford/Lincoln vehicles that have this problem dating back to 2011. The service advance trac displayed, steering assist fault service required displayed, pre collision assist not available displayed, hill assist not available displayed and a few others. They first appeared on Dec. 4th and next appeared around the 28th. The MKX is currently at Joe Machens Lincoln in Columbia, MO being inspected by the dealership and endurance, my warranty company.
Mfg Campaign: 11502694
Recall Date: Jan 19, 2023
Ford Motor Company
Defect Description:
SEAT BELTS
Potential Consequences:
The contact owns a 2016 Lincoln MKX. The contact stated that while driving at various speeds with her seat belt fastened, the front driver’s side seat belt loosened upon movement in the seat, without warning. The contact also stated that the seat belt failed to retract while attempting to unbuckle the seat belt. Neither the dealer nor the manufacturer was notified of the failure. The vehicle was not repaired. The failure mileage was unknown.
Corrective Action:
The contact owns a 2016 Lincoln MKX. The contact stated that while driving at various speeds with her seat belt fastened, the front driver’s side seat belt loosened upon movement in the seat, without warning. The contact also stated that the seat belt failed to retract while attempting to unbuckle the seat belt. Neither the dealer nor the manufacturer was notified of the failure. The vehicle was not repaired. The failure mileage was unknown.
Additional Notes:
The contact owns a 2016 Lincoln MKX. The contact stated that while driving at various speeds with her seat belt fastened, the front driver’s side seat belt loosened upon movement in the seat, without warning. The contact also stated that the seat belt failed to retract while attempting to unbuckle the seat belt. Neither the dealer nor the manufacturer was notified of the failure. The vehicle was not repaired. The failure mileage was unknown.
Mfg Campaign: 11493416
Recall Date: Nov 14, 2022
Ford Motor Company
Defect Description:
WHEELS
Potential Consequences:
Went to the dealer for oil change & tire rotation. Service department told me they could not do the tire rotation due to the fact they could not remove the lug nuts. They wanted me to buy new lug nuts at a cost of $334.00. I declined, decided to research on my own to replace. Hopefully I don’t have to worry about a wheel falling off.
Corrective Action:
Went to the dealer for oil change & tire rotation. Service department told me they could not do the tire rotation due to the fact they could not remove the lug nuts. They wanted me to buy new lug nuts at a cost of $334.00. I declined, decided to research on my own to replace. Hopefully I don’t have to worry about a wheel falling off.
Additional Notes:
Went to the dealer for oil change & tire rotation. Service department told me they could not do the tire rotation due to the fact they could not remove the lug nuts. They wanted me to buy new lug nuts at a cost of $334.00. I declined, decided to research on my own to replace. Hopefully I don’t have to worry about a wheel falling off.
Mfg Campaign: 11492978
Recall Date: Nov 9, 2022
Ford Motor Company
Defect Description:
WHEELS:LUGS/NUTS/BOLTS/STUDS
Potential Consequences:
Went to the dealer for oil change & tire rotation. Service department told me they could not do the tire rotation due to the fact they could not remove the lug nuts. They wanted me to buy new lug nuts at a cost of $334.00. I declined, decided to research on my own to replace. Hopefully I don’t have to worry about a wheel falling off.
Corrective Action:
Went to the dealer for oil change & tire rotation. Service department told me they could not do the tire rotation due to the fact they could not remove the lug nuts. They wanted me to buy new lug nuts at a cost of $334.00. I declined, decided to research on my own to replace. Hopefully I don’t have to worry about a wheel falling off.
Additional Notes:
Went to the dealer for oil change & tire rotation. Service department told me they could not do the tire rotation due to the fact they could not remove the lug nuts. They wanted me to buy new lug nuts at a cost of $334.00. I declined, decided to research on my own to replace. Hopefully I don’t have to worry about a wheel falling off.
Mfg Campaign: 11492978
Recall Date: Nov 9, 2022
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Edzant Price LLC
Valencia, CA • 36 yrs
Focus: Lemon Law, Personal Injury
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