Complaints & Recalls
Official Safety Recalls - Important!
5 RecallsThese are official manufacturer recalls ordered by NHTSA for safety defects. If you own this vehicle, contact your dealer immediately for free repairs.
Ford Motor Company
Safety Issue:
Ford Motor Company (Ford) is recalling certain 2015-2019 Lincoln MKC vehicles. The battery monitor sensor may short-circuit and overheat, causing a fire in the engine compartment while parked or driving.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Mfg Campaign: 23S28
Recall Date: May 26, 2023
Consumer Complaints
81 ComplaintsFord Motor Company
Defect Description:
ENGINE
Potential Consequences:
The contact owns a 2019 Lincoln MKC. The contact stated that while her son was driving at an undisclosed speed, the vehicle started to shudder. The engine overheated warning light and the check engine warning light was illuminated. The contact’s son was able to drive the vehicle to the contact’s residence. The contact then stated that after the vehicle had been parked for approximately two days, she started the vehicle and the vehicle started to shudder with the engine overheated warning light, and the check engine warning light illuminated was illuminated. The vehicle was towed to an independent mechanic where it was diagnosed that the battery and unknown wiring harnesses and sensors had failed and an in-line fuse to the battery monitor sensor power circuit needed to be replaced. The vehicle was repaired; however, the contact stated that the failure recurred. The contact stated that while driving at an undisclosed speed, she heard an abnormal sound at the front center underneath the vehicle. The contact then stated that she received notification of NHTSA Campaign Number: 23V378000 (Engine). The dealer nor the manufacturer were notified of the failure. The failure mileage was approximately 59,000.
Corrective Action:
The contact owns a 2019 Lincoln MKC. The contact stated that while her son was driving at an undisclosed speed, the vehicle started to shudder. The engine overheated warning light and the check engine warning light was illuminated. The contact’s son was able to drive the vehicle to the contact’s residence. The contact then stated that after the vehicle had been parked for approximately two days, she started the vehicle and the vehicle started to shudder with the engine overheated warning light, and the check engine warning light illuminated was illuminated. The vehicle was towed to an independent mechanic where it was diagnosed that the battery and unknown wiring harnesses and sensors had failed and an in-line fuse to the battery monitor sensor power circuit needed to be replaced. The vehicle was repaired; however, the contact stated that the failure recurred. The contact stated that while driving at an undisclosed speed, she heard an abnormal sound at the front center underneath the vehicle. The contact then stated that she received notification of NHTSA Campaign Number: 23V378000 (Engine). The dealer nor the manufacturer were notified of the failure. The failure mileage was approximately 59,000.
Additional Notes:
The contact owns a 2019 Lincoln MKC. The contact stated that while her son was driving at an undisclosed speed, the vehicle started to shudder. The engine overheated warning light and the check engine warning light was illuminated. The contact’s son was able to drive the vehicle to the contact’s residence. The contact then stated that after the vehicle had been parked for approximately two days, she started the vehicle and the vehicle started to shudder with the engine overheated warning light, and the check engine warning light illuminated was illuminated. The vehicle was towed to an independent mechanic where it was diagnosed that the battery and unknown wiring harnesses and sensors had failed and an in-line fuse to the battery monitor sensor power circuit needed to be replaced. The vehicle was repaired; however, the contact stated that the failure recurred. The contact stated that while driving at an undisclosed speed, she heard an abnormal sound at the front center underneath the vehicle. The contact then stated that she received notification of NHTSA Campaign Number: 23V378000 (Engine). The dealer nor the manufacturer were notified of the failure. The failure mileage was approximately 59,000.
Mfg Campaign: 11529516
Recall Date: Jun 29, 2023
Ford Motor Company
Defect Description:
ENGINE
Potential Consequences:
The contact owns a 2019 Lincoln MKC. The contact received notification of NHTSA Campaign Number: 23V378000 (Engine) however, the part to do the recall repair was not yet available. The local dealer was contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The contact had not experienced a failure. Parts distribution disconnect.
Corrective Action:
The contact owns a 2019 Lincoln MKC. The contact received notification of NHTSA Campaign Number: 23V378000 (Engine) however, the part to do the recall repair was not yet available. The local dealer was contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The contact had not experienced a failure. Parts distribution disconnect.
Additional Notes:
The contact owns a 2019 Lincoln MKC. The contact received notification of NHTSA Campaign Number: 23V378000 (Engine) however, the part to do the recall repair was not yet available. The local dealer was contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The contact had not experienced a failure. Parts distribution disconnect.
Mfg Campaign: 11529052
Recall Date: Jun 27, 2023
Ford Motor Company
Defect Description:
ENGINE
Potential Consequences:
The contact owns a 2019 Lincoln MKC. The contact received notification of NHTSA Campaign Number: 23V378000 (Engine) however, the part to do the recall repair was unavailable. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The contact had not experienced a failure. Parts distribution disconnect.
Corrective Action:
The contact owns a 2019 Lincoln MKC. The contact received notification of NHTSA Campaign Number: 23V378000 (Engine) however, the part to do the recall repair was unavailable. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The contact had not experienced a failure. Parts distribution disconnect.
Additional Notes:
The contact owns a 2019 Lincoln MKC. The contact received notification of NHTSA Campaign Number: 23V378000 (Engine) however, the part to do the recall repair was unavailable. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The contact had not experienced a failure. Parts distribution disconnect.
Mfg Campaign: 11529114
Recall Date: Jun 27, 2023
Ford Motor Company
Defect Description:
ENGINE
Potential Consequences:
The contact owns a 2019 Lincoln MKC. The contact received notification of NHTSA Campaign Number: 23V378000 (Engine) however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The dealer was made aware of the issue. The manufacturer was made aware of the issue. The contact had not experienced a failure. Parts distribution disconnect.
Corrective Action:
The contact owns a 2019 Lincoln MKC. The contact received notification of NHTSA Campaign Number: 23V378000 (Engine) however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The dealer was made aware of the issue. The manufacturer was made aware of the issue. The contact had not experienced a failure. Parts distribution disconnect.
Additional Notes:
The contact owns a 2019 Lincoln MKC. The contact received notification of NHTSA Campaign Number: 23V378000 (Engine) however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The dealer was made aware of the issue. The manufacturer was made aware of the issue. The contact had not experienced a failure. Parts distribution disconnect.
Mfg Campaign: 11528864
Recall Date: Jun 26, 2023
Ford Motor Company
Defect Description:
ELECTRICAL SYSTEM
Potential Consequences:
https://abc7chicago.com/ford-lincoln-mkc-suv-recall-fire-concerns/13337855/ The issue stems from a battery monitoring sensor that, because of where it's placed in the vehicle, could get damaged when the battery or electric components around it are serviced. The damage could cause a short circuit that, because there's no fuse in the circuitry, could lead to overheating and a fire. The vehicles involved are model year 2015 through 2019 Lincoln MKC SUVs I am reporting this because of the article that was distributed (above). Per your site, I do not have a recall. Per the Lincoln dealer I do, but they cannot allow me to come in for remediation due to not having guidance from Lincoln yet. Raising further awareness that this is an issue.
Corrective Action:
https://abc7chicago.com/ford-lincoln-mkc-suv-recall-fire-concerns/13337855/ The issue stems from a battery monitoring sensor that, because of where it's placed in the vehicle, could get damaged when the battery or electric components around it are serviced. The damage could cause a short circuit that, because there's no fuse in the circuitry, could lead to overheating and a fire. The vehicles involved are model year 2015 through 2019 Lincoln MKC SUVs I am reporting this because of the article that was distributed (above). Per your site, I do not have a recall. Per the Lincoln dealer I do, but they cannot allow me to come in for remediation due to not having guidance from Lincoln yet. Raising further awareness that this is an issue.
Additional Notes:
https://abc7chicago.com/ford-lincoln-mkc-suv-recall-fire-concerns/13337855/ The issue stems from a battery monitoring sensor that, because of where it's placed in the vehicle, could get damaged when the battery or electric components around it are serviced. The damage could cause a short circuit that, because there's no fuse in the circuitry, could lead to overheating and a fire. The vehicles involved are model year 2015 through 2019 Lincoln MKC SUVs I am reporting this because of the article that was distributed (above). Per your site, I do not have a recall. Per the Lincoln dealer I do, but they cannot allow me to come in for remediation due to not having guidance from Lincoln yet. Raising further awareness that this is an issue.
Mfg Campaign: 11525766
Recall Date: Jun 7, 2023
Ford Motor Company
Defect Description:
WHEELS
Potential Consequences:
I had my winter tires replaced with my summer tires. The repairman told me that the lug nuts were swelling and shouldn’t be put back on the vehicle, they may not be removable if there was a need to do it roadside. They said that this is an extremely prevalent problem with ford vehicles and Ford was not taking ownership of the problem. They even recommended that I NOT replace them with OEM parts but to buy after market uncapped lug nuts. They had a large box of defective lug nuts sitting in the repair area.
Corrective Action:
I had my winter tires replaced with my summer tires. The repairman told me that the lug nuts were swelling and shouldn’t be put back on the vehicle, they may not be removable if there was a need to do it roadside. They said that this is an extremely prevalent problem with ford vehicles and Ford was not taking ownership of the problem. They even recommended that I NOT replace them with OEM parts but to buy after market uncapped lug nuts. They had a large box of defective lug nuts sitting in the repair area.
Additional Notes:
I had my winter tires replaced with my summer tires. The repairman told me that the lug nuts were swelling and shouldn’t be put back on the vehicle, they may not be removable if there was a need to do it roadside. They said that this is an extremely prevalent problem with ford vehicles and Ford was not taking ownership of the problem. They even recommended that I NOT replace them with OEM parts but to buy after market uncapped lug nuts. They had a large box of defective lug nuts sitting in the repair area.
Mfg Campaign: 11519572
Recall Date: Apr 29, 2023
Ford Motor Company
Defect Description:
ELECTRICAL SYSTEM
Potential Consequences:
I purchased this vehicle less than 30 days. It had 29,257 miles. From day one, the vehicle came with no heating. When you push for heat, the cold AC blows. The part is in national back order. Secondly, when driving car at 20- 45 miles there is vibration, like a window is down when on a highway, but I'm driving in my neighborhood with all windows up. The vibration is unbearable. Thirdly and most importantly, when I slow to break, the car revs up, as if it won't stop. This is very unsettling. I'm never at ease because of this. This is a newer vehicle. There's a Toyota Camry 2011 and a Mitsubishi Outlander 2018 outperforming my newer Lincoln MKC 2019. I'm now afraid to drive the MKC because of the safety concerns. I just bought the car in October 5, 2022. I've reported this to corporate Lincoln. I don't understand why there hasn't been a recall. I do notice a flood of these vehicles in the market for sale. I'm afraid to drive this vehicle.
Corrective Action:
I purchased this vehicle less than 30 days. It had 29,257 miles. From day one, the vehicle came with no heating. When you push for heat, the cold AC blows. The part is in national back order. Secondly, when driving car at 20- 45 miles there is vibration, like a window is down when on a highway, but I'm driving in my neighborhood with all windows up. The vibration is unbearable. Thirdly and most importantly, when I slow to break, the car revs up, as if it won't stop. This is very unsettling. I'm never at ease because of this. This is a newer vehicle. There's a Toyota Camry 2011 and a Mitsubishi Outlander 2018 outperforming my newer Lincoln MKC 2019. I'm now afraid to drive the MKC because of the safety concerns. I just bought the car in October 5, 2022. I've reported this to corporate Lincoln. I don't understand why there hasn't been a recall. I do notice a flood of these vehicles in the market for sale. I'm afraid to drive this vehicle.
Additional Notes:
I purchased this vehicle less than 30 days. It had 29,257 miles. From day one, the vehicle came with no heating. When you push for heat, the cold AC blows. The part is in national back order. Secondly, when driving car at 20- 45 miles there is vibration, like a window is down when on a highway, but I'm driving in my neighborhood with all windows up. The vibration is unbearable. Thirdly and most importantly, when I slow to break, the car revs up, as if it won't stop. This is very unsettling. I'm never at ease because of this. This is a newer vehicle. There's a Toyota Camry 2011 and a Mitsubishi Outlander 2018 outperforming my newer Lincoln MKC 2019. I'm now afraid to drive the MKC because of the safety concerns. I just bought the car in October 5, 2022. I've reported this to corporate Lincoln. I don't understand why there hasn't been a recall. I do notice a flood of these vehicles in the market for sale. I'm afraid to drive this vehicle.
Mfg Campaign: 11491480
Recall Date: Oct 30, 2022
Ford Motor Company
Defect Description:
ENGINE
Potential Consequences:
I purchased this vehicle less than 30 days. It had 29,257 miles. From day one, the vehicle came with no heating. When you push for heat, the cold AC blows. The part is in national back order. Secondly, when driving car at 20- 45 miles there is vibration, like a window is down when on a highway, but I'm driving in my neighborhood with all windows up. The vibration is unbearable. Thirdly and most importantly, when I slow to break, the car revs up, as if it won't stop. This is very unsettling. I'm never at ease because of this. This is a newer vehicle. There's a Toyota Camry 2011 and a Mitsubishi Outlander 2018 outperforming my newer Lincoln MKC 2019. I'm now afraid to drive the MKC because of the safety concerns. I just bought the car in October 5, 2022. I've reported this to corporate Lincoln. I don't understand why there hasn't been a recall. I do notice a flood of these vehicles in the market for sale. I'm afraid to drive this vehicle.
Corrective Action:
I purchased this vehicle less than 30 days. It had 29,257 miles. From day one, the vehicle came with no heating. When you push for heat, the cold AC blows. The part is in national back order. Secondly, when driving car at 20- 45 miles there is vibration, like a window is down when on a highway, but I'm driving in my neighborhood with all windows up. The vibration is unbearable. Thirdly and most importantly, when I slow to break, the car revs up, as if it won't stop. This is very unsettling. I'm never at ease because of this. This is a newer vehicle. There's a Toyota Camry 2011 and a Mitsubishi Outlander 2018 outperforming my newer Lincoln MKC 2019. I'm now afraid to drive the MKC because of the safety concerns. I just bought the car in October 5, 2022. I've reported this to corporate Lincoln. I don't understand why there hasn't been a recall. I do notice a flood of these vehicles in the market for sale. I'm afraid to drive this vehicle.
Additional Notes:
I purchased this vehicle less than 30 days. It had 29,257 miles. From day one, the vehicle came with no heating. When you push for heat, the cold AC blows. The part is in national back order. Secondly, when driving car at 20- 45 miles there is vibration, like a window is down when on a highway, but I'm driving in my neighborhood with all windows up. The vibration is unbearable. Thirdly and most importantly, when I slow to break, the car revs up, as if it won't stop. This is very unsettling. I'm never at ease because of this. This is a newer vehicle. There's a Toyota Camry 2011 and a Mitsubishi Outlander 2018 outperforming my newer Lincoln MKC 2019. I'm now afraid to drive the MKC because of the safety concerns. I just bought the car in October 5, 2022. I've reported this to corporate Lincoln. I don't understand why there hasn't been a recall. I do notice a flood of these vehicles in the market for sale. I'm afraid to drive this vehicle.
Mfg Campaign: 11491480
Recall Date: Oct 30, 2022
Ford Motor Company
Defect Description:
VEHICLE SPEED CONTROL
Potential Consequences:
I purchased this vehicle less than 30 days. It had 29,257 miles. From day one, the vehicle came with no heating. When you push for heat, the cold AC blows. The part is in national back order. Secondly, when driving car at 20- 45 miles there is vibration, like a window is down when on a highway, but I'm driving in my neighborhood with all windows up. The vibration is unbearable. Thirdly and most importantly, when I slow to break, the car revs up, as if it won't stop. This is very unsettling. I'm never at ease because of this. This is a newer vehicle. There's a Toyota Camry 2011 and a Mitsubishi Outlander 2018 outperforming my newer Lincoln MKC 2019. I'm now afraid to drive the MKC because of the safety concerns. I just bought the car in October 5, 2022. I've reported this to corporate Lincoln. I don't understand why there hasn't been a recall. I do notice a flood of these vehicles in the market for sale. I'm afraid to drive this vehicle.
Corrective Action:
I purchased this vehicle less than 30 days. It had 29,257 miles. From day one, the vehicle came with no heating. When you push for heat, the cold AC blows. The part is in national back order. Secondly, when driving car at 20- 45 miles there is vibration, like a window is down when on a highway, but I'm driving in my neighborhood with all windows up. The vibration is unbearable. Thirdly and most importantly, when I slow to break, the car revs up, as if it won't stop. This is very unsettling. I'm never at ease because of this. This is a newer vehicle. There's a Toyota Camry 2011 and a Mitsubishi Outlander 2018 outperforming my newer Lincoln MKC 2019. I'm now afraid to drive the MKC because of the safety concerns. I just bought the car in October 5, 2022. I've reported this to corporate Lincoln. I don't understand why there hasn't been a recall. I do notice a flood of these vehicles in the market for sale. I'm afraid to drive this vehicle.
Additional Notes:
I purchased this vehicle less than 30 days. It had 29,257 miles. From day one, the vehicle came with no heating. When you push for heat, the cold AC blows. The part is in national back order. Secondly, when driving car at 20- 45 miles there is vibration, like a window is down when on a highway, but I'm driving in my neighborhood with all windows up. The vibration is unbearable. Thirdly and most importantly, when I slow to break, the car revs up, as if it won't stop. This is very unsettling. I'm never at ease because of this. This is a newer vehicle. There's a Toyota Camry 2011 and a Mitsubishi Outlander 2018 outperforming my newer Lincoln MKC 2019. I'm now afraid to drive the MKC because of the safety concerns. I just bought the car in October 5, 2022. I've reported this to corporate Lincoln. I don't understand why there hasn't been a recall. I do notice a flood of these vehicles in the market for sale. I'm afraid to drive this vehicle.
Mfg Campaign: 11491480
Recall Date: Oct 30, 2022
Ford Motor Company
Defect Description:
ENGINE
Potential Consequences:
My 2019 Lincoln MKC has a coolant leak internal the engine. It is a known issue listed on the TSB (Technical Service Bulletin), however, Lincoln does not want to knowingly issue a recall. It has been informed as well per a Lincoln Dealership Service Advisor that several Lincoln’s have been in the dealership with this specific issue In which they feel that Lincoln should issue a recall, however, has not due to them not wanting to be responsible for replacing multiple engines due to the financial expense. I have spoken to Lincoln corporate in which they agreed to assist with the expense, however, will not cover the full amount. I have researched as well as paid over $600 to have a Auto shop confirm that the issue being experienced is not something that one can cause themselves directly to a vehicle regardless of the mileage. This is a 2019 Lincoln MKC in which should absolutely not be taking place as well unsafe and concerning with having a minor traveling in the vehicle. TSB 19-2208
Corrective Action:
My 2019 Lincoln MKC has a coolant leak internal the engine. It is a known issue listed on the TSB (Technical Service Bulletin), however, Lincoln does not want to knowingly issue a recall. It has been informed as well per a Lincoln Dealership Service Advisor that several Lincoln’s have been in the dealership with this specific issue In which they feel that Lincoln should issue a recall, however, has not due to them not wanting to be responsible for replacing multiple engines due to the financial expense. I have spoken to Lincoln corporate in which they agreed to assist with the expense, however, will not cover the full amount. I have researched as well as paid over $600 to have a Auto shop confirm that the issue being experienced is not something that one can cause themselves directly to a vehicle regardless of the mileage. This is a 2019 Lincoln MKC in which should absolutely not be taking place as well unsafe and concerning with having a minor traveling in the vehicle. TSB 19-2208
Additional Notes:
My 2019 Lincoln MKC has a coolant leak internal the engine. It is a known issue listed on the TSB (Technical Service Bulletin), however, Lincoln does not want to knowingly issue a recall. It has been informed as well per a Lincoln Dealership Service Advisor that several Lincoln’s have been in the dealership with this specific issue In which they feel that Lincoln should issue a recall, however, has not due to them not wanting to be responsible for replacing multiple engines due to the financial expense. I have spoken to Lincoln corporate in which they agreed to assist with the expense, however, will not cover the full amount. I have researched as well as paid over $600 to have a Auto shop confirm that the issue being experienced is not something that one can cause themselves directly to a vehicle regardless of the mileage. This is a 2019 Lincoln MKC in which should absolutely not be taking place as well unsafe and concerning with having a minor traveling in the vehicle. TSB 19-2208
Mfg Campaign: 11484200
Recall Date: Sep 13, 2022
Ford Motor Company
Defect Description:
VISIBILITY/WIPER
Potential Consequences:
Not always, but when it is wet raining weather the wipers will not work properly. They slow step across the windshield and/or stop working all together. This was repaired a few months after we purchased the vehicle in September 2019. It happen again in March 2021 and now in May 2021. The dealer kept the vehicle for two weeks in March and said it was a ground wire issue. I took the vehicle back May 2021after running into rain and they wouldn't work, but started working by the time I got it back to the dealer and the rain had stopped. We are worried that at anytime we could run into rain and they could stop working, we have been lucky that the times it stopped working it was daylight and not at night.
Corrective Action:
Not always, but when it is wet raining weather the wipers will not work properly. They slow step across the windshield and/or stop working all together. This was repaired a few months after we purchased the vehicle in September 2019. It happen again in March 2021 and now in May 2021. The dealer kept the vehicle for two weeks in March and said it was a ground wire issue. I took the vehicle back May 2021after running into rain and they wouldn't work, but started working by the time I got it back to the dealer and the rain had stopped. We are worried that at anytime we could run into rain and they could stop working, we have been lucky that the times it stopped working it was daylight and not at night.
Additional Notes:
Not always, but when it is wet raining weather the wipers will not work properly. They slow step across the windshield and/or stop working all together. This was repaired a few months after we purchased the vehicle in September 2019. It happen again in March 2021 and now in May 2021. The dealer kept the vehicle for two weeks in March and said it was a ground wire issue. I took the vehicle back May 2021after running into rain and they wouldn't work, but started working by the time I got it back to the dealer and the rain had stopped. We are worried that at anytime we could run into rain and they could stop working, we have been lucky that the times it stopped working it was daylight and not at night.
Mfg Campaign: 11417979
Recall Date: May 20, 2021
Ford Motor Company
Defect Description:
STRUCTURE:BODY
Potential Consequences:
TL* THE CONTACT LEASED A 2019 LINCOLN MKC. THE CONTACT STATED THE TRUNK FAILED TO OPEN. THE CONTACT STATED THAT THE INTERIOR LIGHTS WERE ILLUMINATED. THE LIFTGATE AJAR MESSAGE WAS DISPLAYED ON THE INSTRUMENT PANEL. THE VEHICLE WAS TAKEN TO PREMIER LINCOLN (5001 GLENWOOD RD, BROOKLYN, NY 11234, (888) 643-4603) AND THE CONTACT WAS INFORMED THAT THE DEALER WOULD NOT SERVICE A LEASED VEHCILE NOT PURCHASED OR LEASED FROM THE DEALER. THE VEHICLE WAS NOT DIAGNOSED NOR REPAIRED. THE MANUFACTURER WAS CONTACTED AND INFORMED OF THE ISSUES. AN APPOINTMENT WAS SCHEDULED WITH AN UNKNOWN AUTHORIZED DEALER. THE FAILURE MILEAGE WAS UNKNOWN.
Corrective Action:
TL* THE CONTACT LEASED A 2019 LINCOLN MKC. THE CONTACT STATED THE TRUNK FAILED TO OPEN. THE CONTACT STATED THAT THE INTERIOR LIGHTS WERE ILLUMINATED. THE LIFTGATE AJAR MESSAGE WAS DISPLAYED ON THE INSTRUMENT PANEL. THE VEHICLE WAS TAKEN TO PREMIER LINCOLN (5001 GLENWOOD RD, BROOKLYN, NY 11234, (888) 643-4603) AND THE CONTACT WAS INFORMED THAT THE DEALER WOULD NOT SERVICE A LEASED VEHCILE NOT PURCHASED OR LEASED FROM THE DEALER. THE VEHICLE WAS NOT DIAGNOSED NOR REPAIRED. THE MANUFACTURER WAS CONTACTED AND INFORMED OF THE ISSUES. AN APPOINTMENT WAS SCHEDULED WITH AN UNKNOWN AUTHORIZED DEALER. THE FAILURE MILEAGE WAS UNKNOWN.
Additional Notes:
TL* THE CONTACT LEASED A 2019 LINCOLN MKC. THE CONTACT STATED THE TRUNK FAILED TO OPEN. THE CONTACT STATED THAT THE INTERIOR LIGHTS WERE ILLUMINATED. THE LIFTGATE AJAR MESSAGE WAS DISPLAYED ON THE INSTRUMENT PANEL. THE VEHICLE WAS TAKEN TO PREMIER LINCOLN (5001 GLENWOOD RD, BROOKLYN, NY 11234, (888) 643-4603) AND THE CONTACT WAS INFORMED THAT THE DEALER WOULD NOT SERVICE A LEASED VEHCILE NOT PURCHASED OR LEASED FROM THE DEALER. THE VEHICLE WAS NOT DIAGNOSED NOR REPAIRED. THE MANUFACTURER WAS CONTACTED AND INFORMED OF THE ISSUES. AN APPOINTMENT WAS SCHEDULED WITH AN UNKNOWN AUTHORIZED DEALER. THE FAILURE MILEAGE WAS UNKNOWN.
Mfg Campaign: 11378525
Recall Date: Dec 8, 2020
Ford Motor Company
Defect Description:
LATCHES/LOCKS/LINKAGES:TRUNK LID:LOCK
Potential Consequences:
TL* THE CONTACT LEASED A 2019 LINCOLN MKC. THE CONTACT STATED THE TRUNK FAILED TO OPEN. THE CONTACT STATED THAT THE INTERIOR LIGHTS WERE ILLUMINATED. THE LIFTGATE AJAR MESSAGE WAS DISPLAYED ON THE INSTRUMENT PANEL. THE VEHICLE WAS TAKEN TO PREMIER LINCOLN (5001 GLENWOOD RD, BROOKLYN, NY 11234, (888) 643-4603) AND THE CONTACT WAS INFORMED THAT THE DEALER WOULD NOT SERVICE A LEASED VEHCILE NOT PURCHASED OR LEASED FROM THE DEALER. THE VEHICLE WAS NOT DIAGNOSED NOR REPAIRED. THE MANUFACTURER WAS CONTACTED AND INFORMED OF THE ISSUES. AN APPOINTMENT WAS SCHEDULED WITH AN UNKNOWN AUTHORIZED DEALER. THE FAILURE MILEAGE WAS UNKNOWN.
Corrective Action:
TL* THE CONTACT LEASED A 2019 LINCOLN MKC. THE CONTACT STATED THE TRUNK FAILED TO OPEN. THE CONTACT STATED THAT THE INTERIOR LIGHTS WERE ILLUMINATED. THE LIFTGATE AJAR MESSAGE WAS DISPLAYED ON THE INSTRUMENT PANEL. THE VEHICLE WAS TAKEN TO PREMIER LINCOLN (5001 GLENWOOD RD, BROOKLYN, NY 11234, (888) 643-4603) AND THE CONTACT WAS INFORMED THAT THE DEALER WOULD NOT SERVICE A LEASED VEHCILE NOT PURCHASED OR LEASED FROM THE DEALER. THE VEHICLE WAS NOT DIAGNOSED NOR REPAIRED. THE MANUFACTURER WAS CONTACTED AND INFORMED OF THE ISSUES. AN APPOINTMENT WAS SCHEDULED WITH AN UNKNOWN AUTHORIZED DEALER. THE FAILURE MILEAGE WAS UNKNOWN.
Additional Notes:
TL* THE CONTACT LEASED A 2019 LINCOLN MKC. THE CONTACT STATED THE TRUNK FAILED TO OPEN. THE CONTACT STATED THAT THE INTERIOR LIGHTS WERE ILLUMINATED. THE LIFTGATE AJAR MESSAGE WAS DISPLAYED ON THE INSTRUMENT PANEL. THE VEHICLE WAS TAKEN TO PREMIER LINCOLN (5001 GLENWOOD RD, BROOKLYN, NY 11234, (888) 643-4603) AND THE CONTACT WAS INFORMED THAT THE DEALER WOULD NOT SERVICE A LEASED VEHCILE NOT PURCHASED OR LEASED FROM THE DEALER. THE VEHICLE WAS NOT DIAGNOSED NOR REPAIRED. THE MANUFACTURER WAS CONTACTED AND INFORMED OF THE ISSUES. AN APPOINTMENT WAS SCHEDULED WITH AN UNKNOWN AUTHORIZED DEALER. THE FAILURE MILEAGE WAS UNKNOWN.
Mfg Campaign: 11378525
Recall Date: Dec 8, 2020
Ford Motor Company
Defect Description:
INTERIOR LIGHTING
Potential Consequences:
TL* THE CONTACT LEASED A 2019 LINCOLN MKC. THE CONTACT STATED THE TRUNK FAILED TO OPEN. THE CONTACT STATED THAT THE INTERIOR LIGHTS WERE ILLUMINATED. THE LIFTGATE AJAR MESSAGE WAS DISPLAYED ON THE INSTRUMENT PANEL. THE VEHICLE WAS TAKEN TO PREMIER LINCOLN (5001 GLENWOOD RD, BROOKLYN, NY 11234, (888) 643-4603) AND THE CONTACT WAS INFORMED THAT THE DEALER WOULD NOT SERVICE A LEASED VEHCILE NOT PURCHASED OR LEASED FROM THE DEALER. THE VEHICLE WAS NOT DIAGNOSED NOR REPAIRED. THE MANUFACTURER WAS CONTACTED AND INFORMED OF THE ISSUES. AN APPOINTMENT WAS SCHEDULED WITH AN UNKNOWN AUTHORIZED DEALER. THE FAILURE MILEAGE WAS UNKNOWN.
Corrective Action:
TL* THE CONTACT LEASED A 2019 LINCOLN MKC. THE CONTACT STATED THE TRUNK FAILED TO OPEN. THE CONTACT STATED THAT THE INTERIOR LIGHTS WERE ILLUMINATED. THE LIFTGATE AJAR MESSAGE WAS DISPLAYED ON THE INSTRUMENT PANEL. THE VEHICLE WAS TAKEN TO PREMIER LINCOLN (5001 GLENWOOD RD, BROOKLYN, NY 11234, (888) 643-4603) AND THE CONTACT WAS INFORMED THAT THE DEALER WOULD NOT SERVICE A LEASED VEHCILE NOT PURCHASED OR LEASED FROM THE DEALER. THE VEHICLE WAS NOT DIAGNOSED NOR REPAIRED. THE MANUFACTURER WAS CONTACTED AND INFORMED OF THE ISSUES. AN APPOINTMENT WAS SCHEDULED WITH AN UNKNOWN AUTHORIZED DEALER. THE FAILURE MILEAGE WAS UNKNOWN.
Additional Notes:
TL* THE CONTACT LEASED A 2019 LINCOLN MKC. THE CONTACT STATED THE TRUNK FAILED TO OPEN. THE CONTACT STATED THAT THE INTERIOR LIGHTS WERE ILLUMINATED. THE LIFTGATE AJAR MESSAGE WAS DISPLAYED ON THE INSTRUMENT PANEL. THE VEHICLE WAS TAKEN TO PREMIER LINCOLN (5001 GLENWOOD RD, BROOKLYN, NY 11234, (888) 643-4603) AND THE CONTACT WAS INFORMED THAT THE DEALER WOULD NOT SERVICE A LEASED VEHCILE NOT PURCHASED OR LEASED FROM THE DEALER. THE VEHICLE WAS NOT DIAGNOSED NOR REPAIRED. THE MANUFACTURER WAS CONTACTED AND INFORMED OF THE ISSUES. AN APPOINTMENT WAS SCHEDULED WITH AN UNKNOWN AUTHORIZED DEALER. THE FAILURE MILEAGE WAS UNKNOWN.
Mfg Campaign: 11378525
Recall Date: Dec 8, 2020
Ford Motor Company
Defect Description:
ENGINE
Potential Consequences:
WHILE DRIVING MY VEHICLE ON A HIGHWAY, SMOKE STARTED TO COME FROM THE HOOD. THIS IS APPROXIMATELY 10-15 MINUTES AFTER I HAD BEEN DRIVING THE VEHICLE. THE SMOKE BECAME WORSE AND LUCKILY I WAS ABLE TO PULL OVER TO TURN THE VEHICLE OFF. THE SMOKE CONTINUED TO INTENSIFY AND STARTED TO COME THROUGH THE VENTS. I EXITED THE VEHICLE AND SAW FIRE UNDERNEATH THE THE CAR. NOT TOO LONG AFTER THE ENTIRE HOOD OF THE VEHICLE WAS ENGULFED IN FLAMES, WHICH CAUSE THE WINDSHIELD TO BUST. THE FIRE DEPARTMENT WAS CALLED AND WAS ABLE TO PUT THE FIRE OUT. THE FIRE REPORT (XXX)DEEMED THIS AS ACCIDENTAL AND BELIEVE A MECHANICAL FIRE.*DT ('PARTS OF THIS DOCUMENT HAVE BEEN REDACTED TO PROTECT PERSONALLY IDENTIFIABLE INFORMATION PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6).')*JB*JB
Corrective Action:
WHILE DRIVING MY VEHICLE ON A HIGHWAY, SMOKE STARTED TO COME FROM THE HOOD. THIS IS APPROXIMATELY 10-15 MINUTES AFTER I HAD BEEN DRIVING THE VEHICLE. THE SMOKE BECAME WORSE AND LUCKILY I WAS ABLE TO PULL OVER TO TURN THE VEHICLE OFF. THE SMOKE CONTINUED TO INTENSIFY AND STARTED TO COME THROUGH THE VENTS. I EXITED THE VEHICLE AND SAW FIRE UNDERNEATH THE THE CAR. NOT TOO LONG AFTER THE ENTIRE HOOD OF THE VEHICLE WAS ENGULFED IN FLAMES, WHICH CAUSE THE WINDSHIELD TO BUST. THE FIRE DEPARTMENT WAS CALLED AND WAS ABLE TO PUT THE FIRE OUT. THE FIRE REPORT (XXX)DEEMED THIS AS ACCIDENTAL AND BELIEVE A MECHANICAL FIRE.*DT ('PARTS OF THIS DOCUMENT HAVE BEEN REDACTED TO PROTECT PERSONALLY IDENTIFIABLE INFORMATION PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6).')*JB*JB
Additional Notes:
WHILE DRIVING MY VEHICLE ON A HIGHWAY, SMOKE STARTED TO COME FROM THE HOOD. THIS IS APPROXIMATELY 10-15 MINUTES AFTER I HAD BEEN DRIVING THE VEHICLE. THE SMOKE BECAME WORSE AND LUCKILY I WAS ABLE TO PULL OVER TO TURN THE VEHICLE OFF. THE SMOKE CONTINUED TO INTENSIFY AND STARTED TO COME THROUGH THE VENTS. I EXITED THE VEHICLE AND SAW FIRE UNDERNEATH THE THE CAR. NOT TOO LONG AFTER THE ENTIRE HOOD OF THE VEHICLE WAS ENGULFED IN FLAMES, WHICH CAUSE THE WINDSHIELD TO BUST. THE FIRE DEPARTMENT WAS CALLED AND WAS ABLE TO PUT THE FIRE OUT. THE FIRE REPORT (XXX)DEEMED THIS AS ACCIDENTAL AND BELIEVE A MECHANICAL FIRE.*DT ('PARTS OF THIS DOCUMENT HAVE BEEN REDACTED TO PROTECT PERSONALLY IDENTIFIABLE INFORMATION PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6).')*JB*JB
Mfg Campaign: 11298516
Recall Date: Jan 11, 2020
Ford Motor Company
Defect Description:
ELECTRICAL SYSTEM
Potential Consequences:
VEHICLE SHUT DOWN COMPLETELY WHILE DRIVING ON THE HIGHWAY. THE ERROR MESSAGE "THE VEHICLE HAS SHUT DOWN" APPEAREDIN ON THE DASHBOARD. HAD THERE BEEN A TRANSPORT TRAILER BEHIND US, WE COULD HAVE BEEN KILLED. FORD CUSTOMER SERVICE IS DOING NOTHING FOR US. VERY DISAPPOINTING AS MY MOTHER NOW HAS TO DRIVE A VEHICLE THAT SHE IS AFRAID TO DRIVE. THIS CAR IS UNSAFE!
Corrective Action:
VEHICLE SHUT DOWN COMPLETELY WHILE DRIVING ON THE HIGHWAY. THE ERROR MESSAGE "THE VEHICLE HAS SHUT DOWN" APPEAREDIN ON THE DASHBOARD. HAD THERE BEEN A TRANSPORT TRAILER BEHIND US, WE COULD HAVE BEEN KILLED. FORD CUSTOMER SERVICE IS DOING NOTHING FOR US. VERY DISAPPOINTING AS MY MOTHER NOW HAS TO DRIVE A VEHICLE THAT SHE IS AFRAID TO DRIVE. THIS CAR IS UNSAFE!
Additional Notes:
VEHICLE SHUT DOWN COMPLETELY WHILE DRIVING ON THE HIGHWAY. THE ERROR MESSAGE "THE VEHICLE HAS SHUT DOWN" APPEAREDIN ON THE DASHBOARD. HAD THERE BEEN A TRANSPORT TRAILER BEHIND US, WE COULD HAVE BEEN KILLED. FORD CUSTOMER SERVICE IS DOING NOTHING FOR US. VERY DISAPPOINTING AS MY MOTHER NOW HAS TO DRIVE A VEHICLE THAT SHE IS AFRAID TO DRIVE. THIS CAR IS UNSAFE!
Mfg Campaign: 11271696
Recall Date: Oct 28, 2019
Ford Motor Company
Defect Description:
ENGINE
Potential Consequences:
VEHICLE SHUT DOWN COMPLETELY WHILE DRIVING ON THE HIGHWAY. THE ERROR MESSAGE "THE VEHICLE HAS SHUT DOWN" APPEAREDIN ON THE DASHBOARD. HAD THERE BEEN A TRANSPORT TRAILER BEHIND US, WE COULD HAVE BEEN KILLED. FORD CUSTOMER SERVICE IS DOING NOTHING FOR US. VERY DISAPPOINTING AS MY MOTHER NOW HAS TO DRIVE A VEHICLE THAT SHE IS AFRAID TO DRIVE. THIS CAR IS UNSAFE!
Corrective Action:
VEHICLE SHUT DOWN COMPLETELY WHILE DRIVING ON THE HIGHWAY. THE ERROR MESSAGE "THE VEHICLE HAS SHUT DOWN" APPEAREDIN ON THE DASHBOARD. HAD THERE BEEN A TRANSPORT TRAILER BEHIND US, WE COULD HAVE BEEN KILLED. FORD CUSTOMER SERVICE IS DOING NOTHING FOR US. VERY DISAPPOINTING AS MY MOTHER NOW HAS TO DRIVE A VEHICLE THAT SHE IS AFRAID TO DRIVE. THIS CAR IS UNSAFE!
Additional Notes:
VEHICLE SHUT DOWN COMPLETELY WHILE DRIVING ON THE HIGHWAY. THE ERROR MESSAGE "THE VEHICLE HAS SHUT DOWN" APPEAREDIN ON THE DASHBOARD. HAD THERE BEEN A TRANSPORT TRAILER BEHIND US, WE COULD HAVE BEEN KILLED. FORD CUSTOMER SERVICE IS DOING NOTHING FOR US. VERY DISAPPOINTING AS MY MOTHER NOW HAS TO DRIVE A VEHICLE THAT SHE IS AFRAID TO DRIVE. THIS CAR IS UNSAFE!
Mfg Campaign: 11271696
Recall Date: Oct 28, 2019
Ford Motor Company
Defect Description:
UNKNOWN OR OTHER
Potential Consequences:
VEHICLE SHUT DOWN COMPLETELY WHILE DRIVING ON THE HIGHWAY. THE ERROR MESSAGE "THE VEHICLE HAS SHUT DOWN" APPEAREDIN ON THE DASHBOARD. HAD THERE BEEN A TRANSPORT TRAILER BEHIND US, WE COULD HAVE BEEN KILLED. FORD CUSTOMER SERVICE IS DOING NOTHING FOR US. VERY DISAPPOINTING AS MY MOTHER NOW HAS TO DRIVE A VEHICLE THAT SHE IS AFRAID TO DRIVE. THIS CAR IS UNSAFE!
Corrective Action:
VEHICLE SHUT DOWN COMPLETELY WHILE DRIVING ON THE HIGHWAY. THE ERROR MESSAGE "THE VEHICLE HAS SHUT DOWN" APPEAREDIN ON THE DASHBOARD. HAD THERE BEEN A TRANSPORT TRAILER BEHIND US, WE COULD HAVE BEEN KILLED. FORD CUSTOMER SERVICE IS DOING NOTHING FOR US. VERY DISAPPOINTING AS MY MOTHER NOW HAS TO DRIVE A VEHICLE THAT SHE IS AFRAID TO DRIVE. THIS CAR IS UNSAFE!
Additional Notes:
VEHICLE SHUT DOWN COMPLETELY WHILE DRIVING ON THE HIGHWAY. THE ERROR MESSAGE "THE VEHICLE HAS SHUT DOWN" APPEAREDIN ON THE DASHBOARD. HAD THERE BEEN A TRANSPORT TRAILER BEHIND US, WE COULD HAVE BEEN KILLED. FORD CUSTOMER SERVICE IS DOING NOTHING FOR US. VERY DISAPPOINTING AS MY MOTHER NOW HAS TO DRIVE A VEHICLE THAT SHE IS AFRAID TO DRIVE. THIS CAR IS UNSAFE!
Mfg Campaign: 11271696
Recall Date: Oct 28, 2019
Ford Motor Company
Defect Description:
POWER TRAIN
Potential Consequences:
WHILE DRIVING THE VEHICLE (SINCE 02/02/19), THERE IS A CONSTANT VIBRATION THAT FEELS LIKE I'M DRIVING ON RUMBLE STRIPS OVER NEWLY PAVED ROADS. WHEN ON PATCHED ROADS, THE VEHICLE SHAKES SO VIOLENTLY, THAT IT FEELS LIKE THE VEHICLE IS GOING TO FALL APART. NO PICS TO SHOW OR SOUND FROM THE VEHICLE. THERE HAVE BEEN MULTIPLE TRIPS THE DEALERSHIP, WHO INITIALLY REPORTED IT WAS A PROBLEM WITH FLAT SPOTS IN THE TIRES, HOWEVER, AFTER THEY WE CHANGED (WITH TIRES FROM ANOTHER VEHICLE ON THE LOT) THE PROBLEM CONTINUED. THE NEXT REASON WAS 'THAT THE VIBRATION WAS INTRINSIC TO THE VEHICLE.' THE DEALER HAS 'REBALANCED THE TIRES MULTIPLE TIMES' WHICH ONLY CHANGES THE SPEED AT WHICH THE VIBRATION IS FELT THE GREATEST. THE RANGE OF SPEED IS 25-50, IS LESS INTENSE FROM 50-60, AND RESUMES INTENSITY FROM 60+.
Corrective Action:
WHILE DRIVING THE VEHICLE (SINCE 02/02/19), THERE IS A CONSTANT VIBRATION THAT FEELS LIKE I'M DRIVING ON RUMBLE STRIPS OVER NEWLY PAVED ROADS. WHEN ON PATCHED ROADS, THE VEHICLE SHAKES SO VIOLENTLY, THAT IT FEELS LIKE THE VEHICLE IS GOING TO FALL APART. NO PICS TO SHOW OR SOUND FROM THE VEHICLE. THERE HAVE BEEN MULTIPLE TRIPS THE DEALERSHIP, WHO INITIALLY REPORTED IT WAS A PROBLEM WITH FLAT SPOTS IN THE TIRES, HOWEVER, AFTER THEY WE CHANGED (WITH TIRES FROM ANOTHER VEHICLE ON THE LOT) THE PROBLEM CONTINUED. THE NEXT REASON WAS 'THAT THE VIBRATION WAS INTRINSIC TO THE VEHICLE.' THE DEALER HAS 'REBALANCED THE TIRES MULTIPLE TIMES' WHICH ONLY CHANGES THE SPEED AT WHICH THE VIBRATION IS FELT THE GREATEST. THE RANGE OF SPEED IS 25-50, IS LESS INTENSE FROM 50-60, AND RESUMES INTENSITY FROM 60+.
Additional Notes:
WHILE DRIVING THE VEHICLE (SINCE 02/02/19), THERE IS A CONSTANT VIBRATION THAT FEELS LIKE I'M DRIVING ON RUMBLE STRIPS OVER NEWLY PAVED ROADS. WHEN ON PATCHED ROADS, THE VEHICLE SHAKES SO VIOLENTLY, THAT IT FEELS LIKE THE VEHICLE IS GOING TO FALL APART. NO PICS TO SHOW OR SOUND FROM THE VEHICLE. THERE HAVE BEEN MULTIPLE TRIPS THE DEALERSHIP, WHO INITIALLY REPORTED IT WAS A PROBLEM WITH FLAT SPOTS IN THE TIRES, HOWEVER, AFTER THEY WE CHANGED (WITH TIRES FROM ANOTHER VEHICLE ON THE LOT) THE PROBLEM CONTINUED. THE NEXT REASON WAS 'THAT THE VIBRATION WAS INTRINSIC TO THE VEHICLE.' THE DEALER HAS 'REBALANCED THE TIRES MULTIPLE TIMES' WHICH ONLY CHANGES THE SPEED AT WHICH THE VIBRATION IS FELT THE GREATEST. THE RANGE OF SPEED IS 25-50, IS LESS INTENSE FROM 50-60, AND RESUMES INTENSITY FROM 60+.
Mfg Campaign: 11192793
Recall Date: Mar 31, 2019
Ford Motor Company
Defect Description:
SUSPENSION
Potential Consequences:
WHILE DRIVING THE VEHICLE (SINCE 02/02/19), THERE IS A CONSTANT VIBRATION THAT FEELS LIKE I'M DRIVING ON RUMBLE STRIPS OVER NEWLY PAVED ROADS. WHEN ON PATCHED ROADS, THE VEHICLE SHAKES SO VIOLENTLY, THAT IT FEELS LIKE THE VEHICLE IS GOING TO FALL APART. NO PICS TO SHOW OR SOUND FROM THE VEHICLE. THERE HAVE BEEN MULTIPLE TRIPS THE DEALERSHIP, WHO INITIALLY REPORTED IT WAS A PROBLEM WITH FLAT SPOTS IN THE TIRES, HOWEVER, AFTER THEY WE CHANGED (WITH TIRES FROM ANOTHER VEHICLE ON THE LOT) THE PROBLEM CONTINUED. THE NEXT REASON WAS 'THAT THE VIBRATION WAS INTRINSIC TO THE VEHICLE.' THE DEALER HAS 'REBALANCED THE TIRES MULTIPLE TIMES' WHICH ONLY CHANGES THE SPEED AT WHICH THE VIBRATION IS FELT THE GREATEST. THE RANGE OF SPEED IS 25-50, IS LESS INTENSE FROM 50-60, AND RESUMES INTENSITY FROM 60+.
Corrective Action:
WHILE DRIVING THE VEHICLE (SINCE 02/02/19), THERE IS A CONSTANT VIBRATION THAT FEELS LIKE I'M DRIVING ON RUMBLE STRIPS OVER NEWLY PAVED ROADS. WHEN ON PATCHED ROADS, THE VEHICLE SHAKES SO VIOLENTLY, THAT IT FEELS LIKE THE VEHICLE IS GOING TO FALL APART. NO PICS TO SHOW OR SOUND FROM THE VEHICLE. THERE HAVE BEEN MULTIPLE TRIPS THE DEALERSHIP, WHO INITIALLY REPORTED IT WAS A PROBLEM WITH FLAT SPOTS IN THE TIRES, HOWEVER, AFTER THEY WE CHANGED (WITH TIRES FROM ANOTHER VEHICLE ON THE LOT) THE PROBLEM CONTINUED. THE NEXT REASON WAS 'THAT THE VIBRATION WAS INTRINSIC TO THE VEHICLE.' THE DEALER HAS 'REBALANCED THE TIRES MULTIPLE TIMES' WHICH ONLY CHANGES THE SPEED AT WHICH THE VIBRATION IS FELT THE GREATEST. THE RANGE OF SPEED IS 25-50, IS LESS INTENSE FROM 50-60, AND RESUMES INTENSITY FROM 60+.
Additional Notes:
WHILE DRIVING THE VEHICLE (SINCE 02/02/19), THERE IS A CONSTANT VIBRATION THAT FEELS LIKE I'M DRIVING ON RUMBLE STRIPS OVER NEWLY PAVED ROADS. WHEN ON PATCHED ROADS, THE VEHICLE SHAKES SO VIOLENTLY, THAT IT FEELS LIKE THE VEHICLE IS GOING TO FALL APART. NO PICS TO SHOW OR SOUND FROM THE VEHICLE. THERE HAVE BEEN MULTIPLE TRIPS THE DEALERSHIP, WHO INITIALLY REPORTED IT WAS A PROBLEM WITH FLAT SPOTS IN THE TIRES, HOWEVER, AFTER THEY WE CHANGED (WITH TIRES FROM ANOTHER VEHICLE ON THE LOT) THE PROBLEM CONTINUED. THE NEXT REASON WAS 'THAT THE VIBRATION WAS INTRINSIC TO THE VEHICLE.' THE DEALER HAS 'REBALANCED THE TIRES MULTIPLE TIMES' WHICH ONLY CHANGES THE SPEED AT WHICH THE VIBRATION IS FELT THE GREATEST. THE RANGE OF SPEED IS 25-50, IS LESS INTENSE FROM 50-60, AND RESUMES INTENSITY FROM 60+.
Mfg Campaign: 11192793
Recall Date: Mar 31, 2019
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