Complaints & Recalls
Official Safety Recalls - Important!
5 RecallsThese are official manufacturer recalls ordered by NHTSA for safety defects. If you own this vehicle, contact your dealer immediately for free repairs.
Ford Motor Company
Safety Issue:
Ford Motor Company (Ford) is recalling certain 2015-2019 Lincoln MKC vehicles. The battery monitor sensor may short-circuit and overheat, causing a fire in the engine compartment while parked or driving.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Mfg Campaign: 23S28
Recall Date: May 26, 2023
Consumer Complaints
81 ComplaintsFord Motor Company
Defect Description:
FUEL/PROPULSION SYSTEM
Potential Consequences:
The coolant/ transmission fluid is found to be leaking into the engine. Now I to pay for a new engine when I have had the car 1 year and 8 months. I still owe $22,000 on the vehicle, and while it’s said that Lincoln knew about this problem, no recall was ever issued. I am 3,000 miles over the warranty, but there are no security message popping up to say this is a problem. The dealership said nothing is firing of to warn of a problem in the computer either. I had the oil changed 1 month ago but was not told or warned of an engine defect either ( I was under mileage that time). I am asking for assistance to replace this engine. I feel there should have been a recall to replace the models effected. Others have had their engines replaced free of charge I asking to extended that same courtesy free of charge. And a recall should be issued for theses bad engines when the problem was known prior to sale. I have purchased Ford vehicles in the past and but I was married at the time but he too has a LMKC right now. Please advise on some type of assistance. Thank you
Corrective Action:
The coolant/ transmission fluid is found to be leaking into the engine. Now I to pay for a new engine when I have had the car 1 year and 8 months. I still owe $22,000 on the vehicle, and while it’s said that Lincoln knew about this problem, no recall was ever issued. I am 3,000 miles over the warranty, but there are no security message popping up to say this is a problem. The dealership said nothing is firing of to warn of a problem in the computer either. I had the oil changed 1 month ago but was not told or warned of an engine defect either ( I was under mileage that time). I am asking for assistance to replace this engine. I feel there should have been a recall to replace the models effected. Others have had their engines replaced free of charge I asking to extended that same courtesy free of charge. And a recall should be issued for theses bad engines when the problem was known prior to sale. I have purchased Ford vehicles in the past and but I was married at the time but he too has a LMKC right now. Please advise on some type of assistance. Thank you
Additional Notes:
The coolant/ transmission fluid is found to be leaking into the engine. Now I to pay for a new engine when I have had the car 1 year and 8 months. I still owe $22,000 on the vehicle, and while it’s said that Lincoln knew about this problem, no recall was ever issued. I am 3,000 miles over the warranty, but there are no security message popping up to say this is a problem. The dealership said nothing is firing of to warn of a problem in the computer either. I had the oil changed 1 month ago but was not told or warned of an engine defect either ( I was under mileage that time). I am asking for assistance to replace this engine. I feel there should have been a recall to replace the models effected. Others have had their engines replaced free of charge I asking to extended that same courtesy free of charge. And a recall should be issued for theses bad engines when the problem was known prior to sale. I have purchased Ford vehicles in the past and but I was married at the time but he too has a LMKC right now. Please advise on some type of assistance. Thank you
Mfg Campaign: 11605245
Recall Date: Jul 29, 2024
Ford Motor Company
Defect Description:
ELECTRICAL SYSTEM
Potential Consequences:
See attached document for complaint
Corrective Action:
See attached document for complaint
Additional Notes:
See attached document for complaint
Mfg Campaign: 11576795
Recall Date: Mar 12, 2024
Ford Motor Company
Defect Description:
ELECTRICAL SYSTEM
Potential Consequences:
I received a recall in July 2023 recall (23v378). It has now been six months of parking my car outdoors. I have contacted the dealership 3 times to no avail about the repair. Last contact was on 1/24/2024 no returned phone call.
Corrective Action:
I received a recall in July 2023 recall (23v378). It has now been six months of parking my car outdoors. I have contacted the dealership 3 times to no avail about the repair. Last contact was on 1/24/2024 no returned phone call.
Additional Notes:
I received a recall in July 2023 recall (23v378). It has now been six months of parking my car outdoors. I have contacted the dealership 3 times to no avail about the repair. Last contact was on 1/24/2024 no returned phone call.
Mfg Campaign: 11567720
Recall Date: Jan 25, 2024
Ford Motor Company
Defect Description:
ELECTRICAL SYSTEM
Potential Consequences:
Recall - 23S28 - NHTSA recall 23V378 I have not been able to get my dealership to return my calls or fix this recall - Monadnock Ford 119 Monadnock Highway Swanzey, NH 03446 I contacted them back in August and they finally (after multiple efforts) got back to me in November and asked for my info. I asked for an eta and they told me parts were on backorder. I have contacted them via their website, phone and email multiple times for an update with no reply.
Corrective Action:
Recall - 23S28 - NHTSA recall 23V378 I have not been able to get my dealership to return my calls or fix this recall - Monadnock Ford 119 Monadnock Highway Swanzey, NH 03446 I contacted them back in August and they finally (after multiple efforts) got back to me in November and asked for my info. I asked for an eta and they told me parts were on backorder. I have contacted them via their website, phone and email multiple times for an update with no reply.
Additional Notes:
Recall - 23S28 - NHTSA recall 23V378 I have not been able to get my dealership to return my calls or fix this recall - Monadnock Ford 119 Monadnock Highway Swanzey, NH 03446 I contacted them back in August and they finally (after multiple efforts) got back to me in November and asked for my info. I asked for an eta and they told me parts were on backorder. I have contacted them via their website, phone and email multiple times for an update with no reply.
Mfg Campaign: 11565715
Recall Date: Jan 16, 2024
Ford Motor Company
Defect Description:
ENGINE
Potential Consequences:
The contact owns a 2019 Lincoln MKC. The contact stated while driving at an undisclosed speed, the vehicle overheated. The contact allowed the vehicle to cool down and restarted the vehicle; however, the temperature level immediately registered from cold to hot. The contact stated that the failure reoccurred three times and the process was repeated; however, the vehicle remained inoperable. The vehicle was towed to the dealer where it was diagnosed with a failed engine. The contact was informed that the engine needed to be replaced. The contact stated that when the temperature level was hot, coolant was leaking into the oil, which caused the engine to fail. The vehicle was not repaired. The manufacturer was made aware of the failure and agreed to pay a portion of the cost to repair the vehicle. The failure mileage was approximately 74,000. The VIN was unavailable.
Corrective Action:
The contact owns a 2019 Lincoln MKC. The contact stated while driving at an undisclosed speed, the vehicle overheated. The contact allowed the vehicle to cool down and restarted the vehicle; however, the temperature level immediately registered from cold to hot. The contact stated that the failure reoccurred three times and the process was repeated; however, the vehicle remained inoperable. The vehicle was towed to the dealer where it was diagnosed with a failed engine. The contact was informed that the engine needed to be replaced. The contact stated that when the temperature level was hot, coolant was leaking into the oil, which caused the engine to fail. The vehicle was not repaired. The manufacturer was made aware of the failure and agreed to pay a portion of the cost to repair the vehicle. The failure mileage was approximately 74,000. The VIN was unavailable.
Additional Notes:
The contact owns a 2019 Lincoln MKC. The contact stated while driving at an undisclosed speed, the vehicle overheated. The contact allowed the vehicle to cool down and restarted the vehicle; however, the temperature level immediately registered from cold to hot. The contact stated that the failure reoccurred three times and the process was repeated; however, the vehicle remained inoperable. The vehicle was towed to the dealer where it was diagnosed with a failed engine. The contact was informed that the engine needed to be replaced. The contact stated that when the temperature level was hot, coolant was leaking into the oil, which caused the engine to fail. The vehicle was not repaired. The manufacturer was made aware of the failure and agreed to pay a portion of the cost to repair the vehicle. The failure mileage was approximately 74,000. The VIN was unavailable.
Mfg Campaign: 11561270
Recall Date: Dec 21, 2023
Ford Motor Company
Defect Description:
ENGINE
Potential Consequences:
The contact owns a 2019 Lincoln MKC. The contact received notification of NHTSA Campaign Number: 23V378000 (Engine) however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. Parts distribution disconnect.
Corrective Action:
The contact owns a 2019 Lincoln MKC. The contact received notification of NHTSA Campaign Number: 23V378000 (Engine) however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. Parts distribution disconnect.
Additional Notes:
The contact owns a 2019 Lincoln MKC. The contact received notification of NHTSA Campaign Number: 23V378000 (Engine) however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. Parts distribution disconnect.
Mfg Campaign: 11556957
Recall Date: Nov 27, 2023
Ford Motor Company
Defect Description:
ENGINE
Potential Consequences:
The contact owns a 2019 Lincoln MKC. The contact received notification of NHTSA Campaign Number: 23V378000 (Engine) however, the part to do the recall repair was unavailable. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The contact had not experienced a failure. Parts distribution disconnect.
Corrective Action:
The contact owns a 2019 Lincoln MKC. The contact received notification of NHTSA Campaign Number: 23V378000 (Engine) however, the part to do the recall repair was unavailable. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The contact had not experienced a failure. Parts distribution disconnect.
Additional Notes:
The contact owns a 2019 Lincoln MKC. The contact received notification of NHTSA Campaign Number: 23V378000 (Engine) however, the part to do the recall repair was unavailable. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The contact had not experienced a failure. Parts distribution disconnect.
Mfg Campaign: 11555011
Recall Date: Nov 14, 2023
Ford Motor Company
Defect Description:
ENGINE
Potential Consequences:
The contact owns a 2019 Lincoln MKC. The contact received notification of NHTSA Campaign Number: 23V378000 (Engine) however, the part to do the recall repair was not yet available. The local dealer was made aware of the issue and confirmed that parts were not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. The VIN was not available.
Corrective Action:
The contact owns a 2019 Lincoln MKC. The contact received notification of NHTSA Campaign Number: 23V378000 (Engine) however, the part to do the recall repair was not yet available. The local dealer was made aware of the issue and confirmed that parts were not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. The VIN was not available.
Additional Notes:
The contact owns a 2019 Lincoln MKC. The contact received notification of NHTSA Campaign Number: 23V378000 (Engine) however, the part to do the recall repair was not yet available. The local dealer was made aware of the issue and confirmed that parts were not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. The VIN was not available.
Mfg Campaign: 11555032
Recall Date: Nov 14, 2023
Ford Motor Company
Defect Description:
ENGINE
Potential Consequences:
The contact owns a 2019 Lincoln MKC. The contact received notification of NHTSA Campaign Number: 23V378000 (Engine) however, the part to do the recall repair was not yet available. The local dealer was contacted and confirmed that parts were not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue and confirmed that parts were not yet available. The contact had not experienced a failure. Parts distribution disconnect.
Corrective Action:
The contact owns a 2019 Lincoln MKC. The contact received notification of NHTSA Campaign Number: 23V378000 (Engine) however, the part to do the recall repair was not yet available. The local dealer was contacted and confirmed that parts were not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue and confirmed that parts were not yet available. The contact had not experienced a failure. Parts distribution disconnect.
Additional Notes:
The contact owns a 2019 Lincoln MKC. The contact received notification of NHTSA Campaign Number: 23V378000 (Engine) however, the part to do the recall repair was not yet available. The local dealer was contacted and confirmed that parts were not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue and confirmed that parts were not yet available. The contact had not experienced a failure. Parts distribution disconnect.
Mfg Campaign: 11553945
Recall Date: Nov 7, 2023
Ford Motor Company
Defect Description:
ELECTRICAL SYSTEM
Potential Consequences:
Recall 23S28 on my vehicle has never been repaired. have contacted dealership several times and have been told I would have to wait for part. Three months is not acceptable . I have tried to call 888-327-4236 and line does not connect. Also tried to email NHTSA.gov and will not go through.
Corrective Action:
Recall 23S28 on my vehicle has never been repaired. have contacted dealership several times and have been told I would have to wait for part. Three months is not acceptable . I have tried to call 888-327-4236 and line does not connect. Also tried to email NHTSA.gov and will not go through.
Additional Notes:
Recall 23S28 on my vehicle has never been repaired. have contacted dealership several times and have been told I would have to wait for part. Three months is not acceptable . I have tried to call 888-327-4236 and line does not connect. Also tried to email NHTSA.gov and will not go through.
Mfg Campaign: 11553532
Recall Date: Nov 4, 2023
Ford Motor Company
Defect Description:
UNKNOWN OR OTHER
Potential Consequences:
Recall 23S28 on my vehicle has never been repaired. have contacted dealership several times and have been told I would have to wait for part. Three months is not acceptable . I have tried to call 888-327-4236 and line does not connect. Also tried to email NHTSA.gov and will not go through.
Corrective Action:
Recall 23S28 on my vehicle has never been repaired. have contacted dealership several times and have been told I would have to wait for part. Three months is not acceptable . I have tried to call 888-327-4236 and line does not connect. Also tried to email NHTSA.gov and will not go through.
Additional Notes:
Recall 23S28 on my vehicle has never been repaired. have contacted dealership several times and have been told I would have to wait for part. Three months is not acceptable . I have tried to call 888-327-4236 and line does not connect. Also tried to email NHTSA.gov and will not go through.
Mfg Campaign: 11553532
Recall Date: Nov 4, 2023
Ford Motor Company
Defect Description:
ENGINE
Potential Consequences:
The contact owns a 2019 Lincoln MKC. The contact received notification of NHTSA Campaign Number: 23V378000 (Engine) however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable time for the recall repair. The dealer was made aware of the issue and confirmed that parts were not yet available. The manufacturer was made aware of the issue but referred the contact back to the dealer. The contact had not experienced a failure. Parts distribution disconnect.
Corrective Action:
The contact owns a 2019 Lincoln MKC. The contact received notification of NHTSA Campaign Number: 23V378000 (Engine) however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable time for the recall repair. The dealer was made aware of the issue and confirmed that parts were not yet available. The manufacturer was made aware of the issue but referred the contact back to the dealer. The contact had not experienced a failure. Parts distribution disconnect.
Additional Notes:
The contact owns a 2019 Lincoln MKC. The contact received notification of NHTSA Campaign Number: 23V378000 (Engine) however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable time for the recall repair. The dealer was made aware of the issue and confirmed that parts were not yet available. The manufacturer was made aware of the issue but referred the contact back to the dealer. The contact had not experienced a failure. Parts distribution disconnect.
Mfg Campaign: 11553442
Recall Date: Nov 3, 2023
Ford Motor Company
Defect Description:
ENGINE
Potential Consequences:
The contact owns a 2019 Lincoln MKC. The contact received notification of NHTSA Campaign Number: 23V378000 (Engine) however, the part to do the recall repair was unavailable. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The contact had not experienced a failure. Parts distribution disconnect.
Corrective Action:
The contact owns a 2019 Lincoln MKC. The contact received notification of NHTSA Campaign Number: 23V378000 (Engine) however, the part to do the recall repair was unavailable. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The contact had not experienced a failure. Parts distribution disconnect.
Additional Notes:
The contact owns a 2019 Lincoln MKC. The contact received notification of NHTSA Campaign Number: 23V378000 (Engine) however, the part to do the recall repair was unavailable. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The contact had not experienced a failure. Parts distribution disconnect.
Mfg Campaign: 11553079
Recall Date: Nov 1, 2023
Ford Motor Company
Defect Description:
ENGINE
Potential Consequences:
The contact owns a 2019 Lincoln MKC. The contact received notification of NHTSA Campaign Number: 23V378000 (Engine) however, the part to do the recall repair was unavailable. The local dealer was contacted, and it was confirmed that the part was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced the failure. Parts distribution disconnect.
Corrective Action:
The contact owns a 2019 Lincoln MKC. The contact received notification of NHTSA Campaign Number: 23V378000 (Engine) however, the part to do the recall repair was unavailable. The local dealer was contacted, and it was confirmed that the part was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced the failure. Parts distribution disconnect.
Additional Notes:
The contact owns a 2019 Lincoln MKC. The contact received notification of NHTSA Campaign Number: 23V378000 (Engine) however, the part to do the recall repair was unavailable. The local dealer was contacted, and it was confirmed that the part was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced the failure. Parts distribution disconnect.
Mfg Campaign: 11552794
Recall Date: Oct 31, 2023
Ford Motor Company
Defect Description:
ENGINE
Potential Consequences:
The contact owns a 2019 Lincoln MKC. The contact received notification of NHTSA Campaign Number: 23V378000 (Engine) however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The dealer was made aware of the issue and confirmed that parts were not yet available. The manufacturer was made aware of the issue and confirmed that parts were not yet available. The contact had not experienced a failure. Parts distribution disconnect.
Corrective Action:
The contact owns a 2019 Lincoln MKC. The contact received notification of NHTSA Campaign Number: 23V378000 (Engine) however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The dealer was made aware of the issue and confirmed that parts were not yet available. The manufacturer was made aware of the issue and confirmed that parts were not yet available. The contact had not experienced a failure. Parts distribution disconnect.
Additional Notes:
The contact owns a 2019 Lincoln MKC. The contact received notification of NHTSA Campaign Number: 23V378000 (Engine) however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The dealer was made aware of the issue and confirmed that parts were not yet available. The manufacturer was made aware of the issue and confirmed that parts were not yet available. The contact had not experienced a failure. Parts distribution disconnect.
Mfg Campaign: 11552837
Recall Date: Oct 31, 2023
Ford Motor Company
Defect Description:
ENGINE
Potential Consequences:
The contact owns a 2019 Lincoln MKC. The contact received notification of NHTSA Campaign Number: 23V378000 (Engine) however, the part to do the recall repair was not yet available. An undisclosed dealer was contacted and confirmed that the part was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The contact had not experienced a failure. Parts distribution disconnect.
Corrective Action:
The contact owns a 2019 Lincoln MKC. The contact received notification of NHTSA Campaign Number: 23V378000 (Engine) however, the part to do the recall repair was not yet available. An undisclosed dealer was contacted and confirmed that the part was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The contact had not experienced a failure. Parts distribution disconnect.
Additional Notes:
The contact owns a 2019 Lincoln MKC. The contact received notification of NHTSA Campaign Number: 23V378000 (Engine) however, the part to do the recall repair was not yet available. An undisclosed dealer was contacted and confirmed that the part was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The contact had not experienced a failure. Parts distribution disconnect.
Mfg Campaign: 11552102
Recall Date: Oct 26, 2023
Ford Motor Company
Defect Description:
ENGINE
Potential Consequences:
The contact owns a 2019 Lincoln MKC. The contact received notification of NHTSA Campaign Number: 23V378000 (Engine) however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The dealer was made aware of the issue and confirmed that parts were not yet available. The manufacturer was made aware of the issue and confirmed that parts were not yet available. The contact had not experienced a failure. Parts distribution disconnect.
Corrective Action:
The contact owns a 2019 Lincoln MKC. The contact received notification of NHTSA Campaign Number: 23V378000 (Engine) however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The dealer was made aware of the issue and confirmed that parts were not yet available. The manufacturer was made aware of the issue and confirmed that parts were not yet available. The contact had not experienced a failure. Parts distribution disconnect.
Additional Notes:
The contact owns a 2019 Lincoln MKC. The contact received notification of NHTSA Campaign Number: 23V378000 (Engine) however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The dealer was made aware of the issue and confirmed that parts were not yet available. The manufacturer was made aware of the issue and confirmed that parts were not yet available. The contact had not experienced a failure. Parts distribution disconnect.
Mfg Campaign: 11551001
Recall Date: Oct 20, 2023
Ford Motor Company
Defect Description:
ENGINE
Potential Consequences:
The contact owns a 2019 Lincoln MKC. The contact stated that she had disconnected the battery. The contact received notification of NHTSA Campaign Number: 23V378000 (Engine) however, the part to do the recall repair was not yet available. The local dealer was contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. Parts distribution disconnect.
Corrective Action:
The contact owns a 2019 Lincoln MKC. The contact stated that she had disconnected the battery. The contact received notification of NHTSA Campaign Number: 23V378000 (Engine) however, the part to do the recall repair was not yet available. The local dealer was contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. Parts distribution disconnect.
Additional Notes:
The contact owns a 2019 Lincoln MKC. The contact stated that she had disconnected the battery. The contact received notification of NHTSA Campaign Number: 23V378000 (Engine) however, the part to do the recall repair was not yet available. The local dealer was contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. Parts distribution disconnect.
Mfg Campaign: 11551035
Recall Date: Oct 20, 2023
Ford Motor Company
Defect Description:
ENGINE
Potential Consequences:
The contact owns a 2019 Lincoln MKC. The contact stated that the vehicle was experiencing a rough start. Additionally, the contact stated that while driving at various speeds, the vehicle hesitated to respond upon depressing the accelerator pedal. The check engine warning light was illuminated. The vehicle was not diagnosed nor repaired by an independent mechanic or dealer. The manufacturer was made aware of the failure and informed the contact that they could not assist because the vehicle was out of warranty. The failure mileage was approximately 70,000.
Corrective Action:
The contact owns a 2019 Lincoln MKC. The contact stated that the vehicle was experiencing a rough start. Additionally, the contact stated that while driving at various speeds, the vehicle hesitated to respond upon depressing the accelerator pedal. The check engine warning light was illuminated. The vehicle was not diagnosed nor repaired by an independent mechanic or dealer. The manufacturer was made aware of the failure and informed the contact that they could not assist because the vehicle was out of warranty. The failure mileage was approximately 70,000.
Additional Notes:
The contact owns a 2019 Lincoln MKC. The contact stated that the vehicle was experiencing a rough start. Additionally, the contact stated that while driving at various speeds, the vehicle hesitated to respond upon depressing the accelerator pedal. The check engine warning light was illuminated. The vehicle was not diagnosed nor repaired by an independent mechanic or dealer. The manufacturer was made aware of the failure and informed the contact that they could not assist because the vehicle was out of warranty. The failure mileage was approximately 70,000.
Mfg Campaign: 11549420
Recall Date: Oct 11, 2023
Ford Motor Company
Defect Description:
ENGINE
Potential Consequences:
The contact owns a 2019 Lincoln MKC. The contact received notification of NHTSA Campaign Number: 23V378000(Engine) however, the part to do the recall repair was unavailable. The local dealer was contacted and it was confirmed that the part was not available. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced the failure. Parts distribution disconnect.
Corrective Action:
The contact owns a 2019 Lincoln MKC. The contact received notification of NHTSA Campaign Number: 23V378000(Engine) however, the part to do the recall repair was unavailable. The local dealer was contacted and it was confirmed that the part was not available. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced the failure. Parts distribution disconnect.
Additional Notes:
The contact owns a 2019 Lincoln MKC. The contact received notification of NHTSA Campaign Number: 23V378000(Engine) however, the part to do the recall repair was unavailable. The local dealer was contacted and it was confirmed that the part was not available. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced the failure. Parts distribution disconnect.
Mfg Campaign: 11549200
Recall Date: Oct 10, 2023
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