Complaints & Recalls
Official Safety Recalls - Important!
6 RecallsThese are official manufacturer recalls ordered by NHTSA for safety defects. If you own this vehicle, contact your dealer immediately for free repairs.
Ford Motor Company
Safety Issue:
Ford Motor Company (Ford) is recalling certain 2015-2019 Lincoln MKC vehicles. The battery monitor sensor may short-circuit and overheat, causing a fire in the engine compartment while parked or driving.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Mfg Campaign: 23S28
Recall Date: May 26, 2023
Ford Motor Company
Safety Issue:
Ford Motor Company (Ford) is recalling certain model year 2015-2016 Lincoln MKC vehicles manufactured November 25, 2013, to January 25, 2016, and 2016 Ford Explorer vehicles manufactured October 20, 2014, to January 28, 2016. The affected vehicles are equipped with 2.3L GTDI engines and engine block heaters. These engine block heaters have elements that may overheat while plugged in.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: 16S14
Recall Date: Mar 31, 2016
Consumer Complaints
81 ComplaintsFord Motor Company
Defect Description:
ENGINE
Potential Consequences:
have to jump car if sits over 3 days. then cruise control, no signal lights and menu instrument panel stays on trac.. mode bought vehicle in May 2021 this has happened 4 times and 2 new batteries later
Corrective Action:
have to jump car if sits over 3 days. then cruise control, no signal lights and menu instrument panel stays on trac.. mode bought vehicle in May 2021 this has happened 4 times and 2 new batteries later
Additional Notes:
have to jump car if sits over 3 days. then cruise control, no signal lights and menu instrument panel stays on trac.. mode bought vehicle in May 2021 this has happened 4 times and 2 new batteries later
Mfg Campaign: 11440199
Recall Date: Nov 12, 2021
Ford Motor Company
Defect Description:
ELECTRICAL SYSTEM
Potential Consequences:
have to jump car if sits over 3 days. then cruise control, no signal lights and menu instrument panel stays on trac.. mode bought vehicle in May 2021 this has happened 4 times and 2 new batteries later
Corrective Action:
have to jump car if sits over 3 days. then cruise control, no signal lights and menu instrument panel stays on trac.. mode bought vehicle in May 2021 this has happened 4 times and 2 new batteries later
Additional Notes:
have to jump car if sits over 3 days. then cruise control, no signal lights and menu instrument panel stays on trac.. mode bought vehicle in May 2021 this has happened 4 times and 2 new batteries later
Mfg Campaign: 11440199
Recall Date: Nov 12, 2021
Ford Motor Company
Defect Description:
EXTERIOR LIGHTING
Potential Consequences:
have to jump car if sits over 3 days. then cruise control, no signal lights and menu instrument panel stays on trac.. mode bought vehicle in May 2021 this has happened 4 times and 2 new batteries later
Corrective Action:
have to jump car if sits over 3 days. then cruise control, no signal lights and menu instrument panel stays on trac.. mode bought vehicle in May 2021 this has happened 4 times and 2 new batteries later
Additional Notes:
have to jump car if sits over 3 days. then cruise control, no signal lights and menu instrument panel stays on trac.. mode bought vehicle in May 2021 this has happened 4 times and 2 new batteries later
Mfg Campaign: 11440199
Recall Date: Nov 12, 2021
Ford Motor Company
Defect Description:
ENGINE
Potential Consequences:
Unknown. Fire started in engine while car was not turned on and parked.
Corrective Action:
Unknown. Fire started in engine while car was not turned on and parked.
Additional Notes:
Unknown. Fire started in engine while car was not turned on and parked.
Mfg Campaign: 11431747
Recall Date: Sep 4, 2021
Ford Motor Company
Defect Description:
VEHICLE SPEED CONTROL
Potential Consequences:
Two things are a problem: 1) When adaptive or regular cruise control is set to a particular speed (any speed) and the increase speed (+) button is pressed once or pushed and held, the vehicle increases speed and does not stop unless cruise control is turned off or the brake pedal is pressed. 2) There are multiple problems associated with the SYNC system (maps no longer work, Bluetooth connection is spotty, delays when turning on and off the radio, system stays on after leaving the vehicle).
Corrective Action:
Two things are a problem: 1) When adaptive or regular cruise control is set to a particular speed (any speed) and the increase speed (+) button is pressed once or pushed and held, the vehicle increases speed and does not stop unless cruise control is turned off or the brake pedal is pressed. 2) There are multiple problems associated with the SYNC system (maps no longer work, Bluetooth connection is spotty, delays when turning on and off the radio, system stays on after leaving the vehicle).
Additional Notes:
Two things are a problem: 1) When adaptive or regular cruise control is set to a particular speed (any speed) and the increase speed (+) button is pressed once or pushed and held, the vehicle increases speed and does not stop unless cruise control is turned off or the brake pedal is pressed. 2) There are multiple problems associated with the SYNC system (maps no longer work, Bluetooth connection is spotty, delays when turning on and off the radio, system stays on after leaving the vehicle).
Mfg Campaign: 11424267
Recall Date: Jul 11, 2021
Ford Motor Company
Defect Description:
UNKNOWN OR OTHER
Potential Consequences:
Two things are a problem: 1) When adaptive or regular cruise control is set to a particular speed (any speed) and the increase speed (+) button is pressed once or pushed and held, the vehicle increases speed and does not stop unless cruise control is turned off or the brake pedal is pressed. 2) There are multiple problems associated with the SYNC system (maps no longer work, Bluetooth connection is spotty, delays when turning on and off the radio, system stays on after leaving the vehicle).
Corrective Action:
Two things are a problem: 1) When adaptive or regular cruise control is set to a particular speed (any speed) and the increase speed (+) button is pressed once or pushed and held, the vehicle increases speed and does not stop unless cruise control is turned off or the brake pedal is pressed. 2) There are multiple problems associated with the SYNC system (maps no longer work, Bluetooth connection is spotty, delays when turning on and off the radio, system stays on after leaving the vehicle).
Additional Notes:
Two things are a problem: 1) When adaptive or regular cruise control is set to a particular speed (any speed) and the increase speed (+) button is pressed once or pushed and held, the vehicle increases speed and does not stop unless cruise control is turned off or the brake pedal is pressed. 2) There are multiple problems associated with the SYNC system (maps no longer work, Bluetooth connection is spotty, delays when turning on and off the radio, system stays on after leaving the vehicle).
Mfg Campaign: 11424267
Recall Date: Jul 11, 2021
Ford Motor Company
Defect Description:
FORWARD COLLISION AVOIDANCE: ADAPTIVE CRUISE CONTROL
Potential Consequences:
Two things are a problem: 1) When adaptive or regular cruise control is set to a particular speed (any speed) and the increase speed (+) button is pressed once or pushed and held, the vehicle increases speed and does not stop unless cruise control is turned off or the brake pedal is pressed. 2) There are multiple problems associated with the SYNC system (maps no longer work, Bluetooth connection is spotty, delays when turning on and off the radio, system stays on after leaving the vehicle).
Corrective Action:
Two things are a problem: 1) When adaptive or regular cruise control is set to a particular speed (any speed) and the increase speed (+) button is pressed once or pushed and held, the vehicle increases speed and does not stop unless cruise control is turned off or the brake pedal is pressed. 2) There are multiple problems associated with the SYNC system (maps no longer work, Bluetooth connection is spotty, delays when turning on and off the radio, system stays on after leaving the vehicle).
Additional Notes:
Two things are a problem: 1) When adaptive or regular cruise control is set to a particular speed (any speed) and the increase speed (+) button is pressed once or pushed and held, the vehicle increases speed and does not stop unless cruise control is turned off or the brake pedal is pressed. 2) There are multiple problems associated with the SYNC system (maps no longer work, Bluetooth connection is spotty, delays when turning on and off the radio, system stays on after leaving the vehicle).
Mfg Campaign: 11424267
Recall Date: Jul 11, 2021
Ford Motor Company
Defect Description:
STRUCTURE:BODY
Potential Consequences:
Today (6/18/2021) was a totally dry day with no precipitation here in Meade County, KY. Today at or about 7:00 PM, I went into the garage, got in the car, closed the driver's door, and put on my seat belt, started and put the car into drive, & moved the car out of the garage without incident. Once outdoors in the driveway, I immediately stopped the car, leaving the OEM FOB inside of the running car, I got out of my seatbelt, opened the car door and exited the car. Leaving the driver's door open, I went back into the garage to get something I had accidently left behind. I returned immediately to the car, got into the car, closed the door, and put on my seatbelt. When leaving the driveway, I noticed that the door ajar light came on. I immediately stopped the car, put it into park, and attempted to close and lock the door, but it would not close and lock. I attempted to close and lock the door several times using the OEM FOB, but it did not help. After a closer look at the driver's door lock on the outside of the car, it appears that the lock assembly is coming apart! This is the first time this has happened. As a result of this significant safety concern, I had to immediately park the car back into the garage and now it will remain parked until I can get it repaired. I noticed that other Ford products had similar lock failures, but thus far no recall has been issued for the 2016 Lincoln MKC. I am shocked! This lock failure could have cost me my life and the life of my spouse who was with me in the car. I hope that NHTSA will investigate my claim and issue a prompt recall for the 2016 Lincoln MKC. Again, my VIN number is 5LMCJ2C90GU[XXX] and the car has 60,036 miles on the odometer. Thank you.
Corrective Action:
Today (6/18/2021) was a totally dry day with no precipitation here in Meade County, KY. Today at or about 7:00 PM, I went into the garage, got in the car, closed the driver's door, and put on my seat belt, started and put the car into drive, & moved the car out of the garage without incident. Once outdoors in the driveway, I immediately stopped the car, leaving the OEM FOB inside of the running car, I got out of my seatbelt, opened the car door and exited the car. Leaving the driver's door open, I went back into the garage to get something I had accidently left behind. I returned immediately to the car, got into the car, closed the door, and put on my seatbelt. When leaving the driveway, I noticed that the door ajar light came on. I immediately stopped the car, put it into park, and attempted to close and lock the door, but it would not close and lock. I attempted to close and lock the door several times using the OEM FOB, but it did not help. After a closer look at the driver's door lock on the outside of the car, it appears that the lock assembly is coming apart! This is the first time this has happened. As a result of this significant safety concern, I had to immediately park the car back into the garage and now it will remain parked until I can get it repaired. I noticed that other Ford products had similar lock failures, but thus far no recall has been issued for the 2016 Lincoln MKC. I am shocked! This lock failure could have cost me my life and the life of my spouse who was with me in the car. I hope that NHTSA will investigate my claim and issue a prompt recall for the 2016 Lincoln MKC. Again, my VIN number is 5LMCJ2C90GU[XXX] and the car has 60,036 miles on the odometer. Thank you.
Additional Notes:
Today (6/18/2021) was a totally dry day with no precipitation here in Meade County, KY. Today at or about 7:00 PM, I went into the garage, got in the car, closed the driver's door, and put on my seat belt, started and put the car into drive, & moved the car out of the garage without incident. Once outdoors in the driveway, I immediately stopped the car, leaving the OEM FOB inside of the running car, I got out of my seatbelt, opened the car door and exited the car. Leaving the driver's door open, I went back into the garage to get something I had accidently left behind. I returned immediately to the car, got into the car, closed the door, and put on my seatbelt. When leaving the driveway, I noticed that the door ajar light came on. I immediately stopped the car, put it into park, and attempted to close and lock the door, but it would not close and lock. I attempted to close and lock the door several times using the OEM FOB, but it did not help. After a closer look at the driver's door lock on the outside of the car, it appears that the lock assembly is coming apart! This is the first time this has happened. As a result of this significant safety concern, I had to immediately park the car back into the garage and now it will remain parked until I can get it repaired. I noticed that other Ford products had similar lock failures, but thus far no recall has been issued for the 2016 Lincoln MKC. I am shocked! This lock failure could have cost me my life and the life of my spouse who was with me in the car. I hope that NHTSA will investigate my claim and issue a prompt recall for the 2016 Lincoln MKC. Again, my VIN number is 5LMCJ2C90GU[XXX] and the car has 60,036 miles on the odometer. Thank you.
Mfg Campaign: 11421447
Recall Date: Jun 18, 2021
Ford Motor Company
Defect Description:
EXTERIOR LIGHTING
Potential Consequences:
PASSENGER'S SIDE HEADLAMP BECAME INOPERATIVE (BURNED OUT). UPON INVESTIGATION AT THE LINCOLN DEALERSHIP THEY NOTICED THE BULB WAS NOT FULLY SEATED. CLOSER INSPECTION REVEALED THAT ONE OF THE EARS THAT SPRING CLIP LOCKS TO WAS MISSING FROM THE ASSEMBLY. THERE WAS NO EXPLANATION OF HOW THE SPRING CLIP LOCKS WERE MISSING. CONCERN IS IN ASSEMBLY OF THIS VEHICLES THIS PIECE WAS NEVER ADDED. ONE COULD LOOSE A HEADLIGHT OR BOTH AT ANY TIME AND IN DARK CIRCUMSTANCES COULD BE A SAFETY CONCERN TO THOSE ON THE ROAD POTENTIALLY CAUSING AN ACCIDENT.
Corrective Action:
PASSENGER'S SIDE HEADLAMP BECAME INOPERATIVE (BURNED OUT). UPON INVESTIGATION AT THE LINCOLN DEALERSHIP THEY NOTICED THE BULB WAS NOT FULLY SEATED. CLOSER INSPECTION REVEALED THAT ONE OF THE EARS THAT SPRING CLIP LOCKS TO WAS MISSING FROM THE ASSEMBLY. THERE WAS NO EXPLANATION OF HOW THE SPRING CLIP LOCKS WERE MISSING. CONCERN IS IN ASSEMBLY OF THIS VEHICLES THIS PIECE WAS NEVER ADDED. ONE COULD LOOSE A HEADLIGHT OR BOTH AT ANY TIME AND IN DARK CIRCUMSTANCES COULD BE A SAFETY CONCERN TO THOSE ON THE ROAD POTENTIALLY CAUSING AN ACCIDENT.
Additional Notes:
PASSENGER'S SIDE HEADLAMP BECAME INOPERATIVE (BURNED OUT). UPON INVESTIGATION AT THE LINCOLN DEALERSHIP THEY NOTICED THE BULB WAS NOT FULLY SEATED. CLOSER INSPECTION REVEALED THAT ONE OF THE EARS THAT SPRING CLIP LOCKS TO WAS MISSING FROM THE ASSEMBLY. THERE WAS NO EXPLANATION OF HOW THE SPRING CLIP LOCKS WERE MISSING. CONCERN IS IN ASSEMBLY OF THIS VEHICLES THIS PIECE WAS NEVER ADDED. ONE COULD LOOSE A HEADLIGHT OR BOTH AT ANY TIME AND IN DARK CIRCUMSTANCES COULD BE A SAFETY CONCERN TO THOSE ON THE ROAD POTENTIALLY CAUSING AN ACCIDENT.
Mfg Campaign: 11309031
Recall Date: Feb 13, 2020
Ford Motor Company
Defect Description:
STEERING
Potential Consequences:
POWER STEERING FROZE UP INSTANTLY WHEN SUDDEN FLUID DROP IN SYSTEM. CAR COULD NOT BE STEERED TO SIDE OF ROAD. ONCE FLUID WAS PUT BACK IN RESERVOIR THE STEERING CAME BACK. THIS COULD HAVE CAUSE S FATAL ACCIDENT.
Corrective Action:
POWER STEERING FROZE UP INSTANTLY WHEN SUDDEN FLUID DROP IN SYSTEM. CAR COULD NOT BE STEERED TO SIDE OF ROAD. ONCE FLUID WAS PUT BACK IN RESERVOIR THE STEERING CAME BACK. THIS COULD HAVE CAUSE S FATAL ACCIDENT.
Additional Notes:
POWER STEERING FROZE UP INSTANTLY WHEN SUDDEN FLUID DROP IN SYSTEM. CAR COULD NOT BE STEERED TO SIDE OF ROAD. ONCE FLUID WAS PUT BACK IN RESERVOIR THE STEERING CAME BACK. THIS COULD HAVE CAUSE S FATAL ACCIDENT.
Mfg Campaign: 11254005
Recall Date: Sep 8, 2019
Ford Motor Company
Defect Description:
ENGINE
Potential Consequences:
THE ENGINE STARTED STALLING WHEN CRANKING UP IN A PARKED POSITION, AFTER FILLING UP WITH GAS, BUT LATELY IT ALSO STALLS JUST WHEN CRANKING UP IN A PARKED POSITION. THE ENGINE LIGHT IS ON.
Corrective Action:
THE ENGINE STARTED STALLING WHEN CRANKING UP IN A PARKED POSITION, AFTER FILLING UP WITH GAS, BUT LATELY IT ALSO STALLS JUST WHEN CRANKING UP IN A PARKED POSITION. THE ENGINE LIGHT IS ON.
Additional Notes:
THE ENGINE STARTED STALLING WHEN CRANKING UP IN A PARKED POSITION, AFTER FILLING UP WITH GAS, BUT LATELY IT ALSO STALLS JUST WHEN CRANKING UP IN A PARKED POSITION. THE ENGINE LIGHT IS ON.
Mfg Campaign: 11209237
Recall Date: May 22, 2019
Ford Motor Company
Defect Description:
UNKNOWN OR OTHER
Potential Consequences:
MY SYNC SOFTWARE WAS AUTOMATICALLY UPDATED FROM VERSION 2.3 TO VERSION 3.0, AFTER THAT UPDATE, MY VOICE RECOGNITION AND AUDIBLE NAVIGATION TURN-BY-TURN PROMPTS NO LONGER WORK. AFTER CONTACTING THE FORD HOTLINE I WAS INSTRUCTED TO TAKE THE CAR TO MY LOCAL DEALERSHIP. AFTER 5 HOURS DIAGNOSING THE PROBLEM, THEY CHARGED ME $100 AND INFORMED ME THAT I WOULD NEED TO HAVE THE APIM REPLACED AT AN ADDITION COST OF $800. I DID NOT HAVE THIS PART REPLACED. THIS HAS CAUSED A SERIOUS SAFETY CONCERN IN THAT I CAN NO LONGER USE HANDS-FREE MODE FOR CONTROLLING THE PHONE OR FOR ACCESSING OTHER VOICE ACTIVATED DEVICES SUCH AS NAVIGATION SYSTEM, NOR DO I RECEIVE AUDIBLE PROMPTS WHILE NAVIGATING. AFTER GOOGLING, I FIND THAT THIS ISSUE IS VERY COMMON . I FEEL THAT FORD SHOULD REPAIR THIS PROBLEM AT NO COST TO ME SINCE THEY WERE THE ONES THAT CAUSED THE PROBLEM DURING THEIR AUTOMATIC UPDATE.
Corrective Action:
MY SYNC SOFTWARE WAS AUTOMATICALLY UPDATED FROM VERSION 2.3 TO VERSION 3.0, AFTER THAT UPDATE, MY VOICE RECOGNITION AND AUDIBLE NAVIGATION TURN-BY-TURN PROMPTS NO LONGER WORK. AFTER CONTACTING THE FORD HOTLINE I WAS INSTRUCTED TO TAKE THE CAR TO MY LOCAL DEALERSHIP. AFTER 5 HOURS DIAGNOSING THE PROBLEM, THEY CHARGED ME $100 AND INFORMED ME THAT I WOULD NEED TO HAVE THE APIM REPLACED AT AN ADDITION COST OF $800. I DID NOT HAVE THIS PART REPLACED. THIS HAS CAUSED A SERIOUS SAFETY CONCERN IN THAT I CAN NO LONGER USE HANDS-FREE MODE FOR CONTROLLING THE PHONE OR FOR ACCESSING OTHER VOICE ACTIVATED DEVICES SUCH AS NAVIGATION SYSTEM, NOR DO I RECEIVE AUDIBLE PROMPTS WHILE NAVIGATING. AFTER GOOGLING, I FIND THAT THIS ISSUE IS VERY COMMON . I FEEL THAT FORD SHOULD REPAIR THIS PROBLEM AT NO COST TO ME SINCE THEY WERE THE ONES THAT CAUSED THE PROBLEM DURING THEIR AUTOMATIC UPDATE.
Additional Notes:
MY SYNC SOFTWARE WAS AUTOMATICALLY UPDATED FROM VERSION 2.3 TO VERSION 3.0, AFTER THAT UPDATE, MY VOICE RECOGNITION AND AUDIBLE NAVIGATION TURN-BY-TURN PROMPTS NO LONGER WORK. AFTER CONTACTING THE FORD HOTLINE I WAS INSTRUCTED TO TAKE THE CAR TO MY LOCAL DEALERSHIP. AFTER 5 HOURS DIAGNOSING THE PROBLEM, THEY CHARGED ME $100 AND INFORMED ME THAT I WOULD NEED TO HAVE THE APIM REPLACED AT AN ADDITION COST OF $800. I DID NOT HAVE THIS PART REPLACED. THIS HAS CAUSED A SERIOUS SAFETY CONCERN IN THAT I CAN NO LONGER USE HANDS-FREE MODE FOR CONTROLLING THE PHONE OR FOR ACCESSING OTHER VOICE ACTIVATED DEVICES SUCH AS NAVIGATION SYSTEM, NOR DO I RECEIVE AUDIBLE PROMPTS WHILE NAVIGATING. AFTER GOOGLING, I FIND THAT THIS ISSUE IS VERY COMMON . I FEEL THAT FORD SHOULD REPAIR THIS PROBLEM AT NO COST TO ME SINCE THEY WERE THE ONES THAT CAUSED THE PROBLEM DURING THEIR AUTOMATIC UPDATE.
Mfg Campaign: 11196945
Recall Date: Apr 17, 2019
Ford Motor Company
Defect Description:
POWER TRAIN
Potential Consequences:
WHEN VEHICLE IS SLOWED (EVEN SLIGHTLY) BY DEACCELERATING OR SPED UP BY ACCELERATING THE SHIFTING SUDDENING AND HARSHLY GRABS AND LURCHES EFFECTING VEHICLE STABILITY. THE IMPACT IS VERY PRONOUNCED AND AUDIBLY LOUD AT HIGHWAY SPEEDS. THE VEHICLE HAS ALSO LUNGED FORWARD AS SHIFTING OCCURS WHEN BRAKING JUST PRIOR TO COMING TO A FULL STOP. THIS HAS HAPPENED ON MULTIPLE DATES.
Corrective Action:
WHEN VEHICLE IS SLOWED (EVEN SLIGHTLY) BY DEACCELERATING OR SPED UP BY ACCELERATING THE SHIFTING SUDDENING AND HARSHLY GRABS AND LURCHES EFFECTING VEHICLE STABILITY. THE IMPACT IS VERY PRONOUNCED AND AUDIBLY LOUD AT HIGHWAY SPEEDS. THE VEHICLE HAS ALSO LUNGED FORWARD AS SHIFTING OCCURS WHEN BRAKING JUST PRIOR TO COMING TO A FULL STOP. THIS HAS HAPPENED ON MULTIPLE DATES.
Additional Notes:
WHEN VEHICLE IS SLOWED (EVEN SLIGHTLY) BY DEACCELERATING OR SPED UP BY ACCELERATING THE SHIFTING SUDDENING AND HARSHLY GRABS AND LURCHES EFFECTING VEHICLE STABILITY. THE IMPACT IS VERY PRONOUNCED AND AUDIBLY LOUD AT HIGHWAY SPEEDS. THE VEHICLE HAS ALSO LUNGED FORWARD AS SHIFTING OCCURS WHEN BRAKING JUST PRIOR TO COMING TO A FULL STOP. THIS HAS HAPPENED ON MULTIPLE DATES.
Mfg Campaign: 11165541
Recall Date: Jan 6, 2019
Ford Motor Company
Defect Description:
ENGINE
Potential Consequences:
TL* THE CONTACT OWNS A 2016 LINCOLN MKC. THE CONTACT STATED THAT THE VEHICLE STALLED WHILE DRIVING AND "SHIFT SYSTEM FAULT" APPEARED ON THE INSTRUMENT PANEL. THE VEHICLE WAS TOWED TO JOHNSON'S BROTHER LINCOLN (7455 S GENERAL BRUCE DR, TEMPLE, TX 76502, (254) 773-5257) TO BE DIAGNOSED, BUT THE MECHANIC REFUSED TO ASSIST. THE DEALER DENIED THAT THE VEHICLE HAD A STALLING FAILURE AND SUGGESTED THAT THE BATTERY BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE VEHICLE WAS AWAITING TO BE TOWED TO THE DEALER. THE MANUFACTURER WAS NOTIFIED AND DID NOT ASSIST. THE FAILURE MILEAGE WAS 95,850.
Corrective Action:
TL* THE CONTACT OWNS A 2016 LINCOLN MKC. THE CONTACT STATED THAT THE VEHICLE STALLED WHILE DRIVING AND "SHIFT SYSTEM FAULT" APPEARED ON THE INSTRUMENT PANEL. THE VEHICLE WAS TOWED TO JOHNSON'S BROTHER LINCOLN (7455 S GENERAL BRUCE DR, TEMPLE, TX 76502, (254) 773-5257) TO BE DIAGNOSED, BUT THE MECHANIC REFUSED TO ASSIST. THE DEALER DENIED THAT THE VEHICLE HAD A STALLING FAILURE AND SUGGESTED THAT THE BATTERY BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE VEHICLE WAS AWAITING TO BE TOWED TO THE DEALER. THE MANUFACTURER WAS NOTIFIED AND DID NOT ASSIST. THE FAILURE MILEAGE WAS 95,850.
Additional Notes:
TL* THE CONTACT OWNS A 2016 LINCOLN MKC. THE CONTACT STATED THAT THE VEHICLE STALLED WHILE DRIVING AND "SHIFT SYSTEM FAULT" APPEARED ON THE INSTRUMENT PANEL. THE VEHICLE WAS TOWED TO JOHNSON'S BROTHER LINCOLN (7455 S GENERAL BRUCE DR, TEMPLE, TX 76502, (254) 773-5257) TO BE DIAGNOSED, BUT THE MECHANIC REFUSED TO ASSIST. THE DEALER DENIED THAT THE VEHICLE HAD A STALLING FAILURE AND SUGGESTED THAT THE BATTERY BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE VEHICLE WAS AWAITING TO BE TOWED TO THE DEALER. THE MANUFACTURER WAS NOTIFIED AND DID NOT ASSIST. THE FAILURE MILEAGE WAS 95,850.
Mfg Campaign: 11164476
Recall Date: Jan 2, 2019
Ford Motor Company
Defect Description:
STEERING
Potential Consequences:
HAVE BEEN CALLING THE DEALER AND NOT RETURNING MY CALL.DELRAY MOTORS 561 454 1800 THERE IS A RECALL
Corrective Action:
HAVE BEEN CALLING THE DEALER AND NOT RETURNING MY CALL.DELRAY MOTORS 561 454 1800 THERE IS A RECALL
Additional Notes:
HAVE BEEN CALLING THE DEALER AND NOT RETURNING MY CALL.DELRAY MOTORS 561 454 1800 THERE IS A RECALL
Mfg Campaign: 11082433
Recall Date: Apr 2, 2018
Ford Motor Company
Defect Description:
POWER TRAIN
Potential Consequences:
WHEN ACCELERATING FROM A COAST THE VEHICLE JERKS AND BANGS INTO GEAR. AT TIMES IT FEELS LIKE THE VEHICLE WAS HIT FROM BEHIND. THIS HAPPENS ANYTIME WHETHER ON A CITY STREET OR HIGHWAY IN TRAFFIC CONDITIONS. FORD FIELD SERVICE ENGINEER WAS ABLE TO DUPLICATE THIS CONCERN BUT SAID IT WAS WITHIN THE PARAMETER OF THE VEHICLE BECAUSE IT HAPPENS AT LOW SPEED. I FIND THIS A NOT ACCEPTABLE ANSWER FOR A FAULTY TRANSMISSION.
Corrective Action:
WHEN ACCELERATING FROM A COAST THE VEHICLE JERKS AND BANGS INTO GEAR. AT TIMES IT FEELS LIKE THE VEHICLE WAS HIT FROM BEHIND. THIS HAPPENS ANYTIME WHETHER ON A CITY STREET OR HIGHWAY IN TRAFFIC CONDITIONS. FORD FIELD SERVICE ENGINEER WAS ABLE TO DUPLICATE THIS CONCERN BUT SAID IT WAS WITHIN THE PARAMETER OF THE VEHICLE BECAUSE IT HAPPENS AT LOW SPEED. I FIND THIS A NOT ACCEPTABLE ANSWER FOR A FAULTY TRANSMISSION.
Additional Notes:
WHEN ACCELERATING FROM A COAST THE VEHICLE JERKS AND BANGS INTO GEAR. AT TIMES IT FEELS LIKE THE VEHICLE WAS HIT FROM BEHIND. THIS HAPPENS ANYTIME WHETHER ON A CITY STREET OR HIGHWAY IN TRAFFIC CONDITIONS. FORD FIELD SERVICE ENGINEER WAS ABLE TO DUPLICATE THIS CONCERN BUT SAID IT WAS WITHIN THE PARAMETER OF THE VEHICLE BECAUSE IT HAPPENS AT LOW SPEED. I FIND THIS A NOT ACCEPTABLE ANSWER FOR A FAULTY TRANSMISSION.
Mfg Campaign: 11074541
Recall Date: Feb 23, 2018
Ford Motor Company
Defect Description:
UNKNOWN OR OTHER
Potential Consequences:
OCCASIONAL VERY HARD SHIFTING AT LOW SPEEDS, AROUND 25-30 MPH WHILE LIGHTLY PRESSING ON THE GAS. FEELS/SOUNDS LIKE VEHICLE BEING HIT FROM BEHIND. DEALER CAN NEVER DUPLICATE THE PROBLEM.
Corrective Action:
OCCASIONAL VERY HARD SHIFTING AT LOW SPEEDS, AROUND 25-30 MPH WHILE LIGHTLY PRESSING ON THE GAS. FEELS/SOUNDS LIKE VEHICLE BEING HIT FROM BEHIND. DEALER CAN NEVER DUPLICATE THE PROBLEM.
Additional Notes:
OCCASIONAL VERY HARD SHIFTING AT LOW SPEEDS, AROUND 25-30 MPH WHILE LIGHTLY PRESSING ON THE GAS. FEELS/SOUNDS LIKE VEHICLE BEING HIT FROM BEHIND. DEALER CAN NEVER DUPLICATE THE PROBLEM.
Mfg Campaign: 10986115
Recall Date: May 17, 2017
Ford Motor Company
Defect Description:
AIR BAGS
Potential Consequences:
I WAS INVOLVED IN A HEAVY FRONT END COLLISION - DURING THE COLLISION MY AIRBAG DID NOT DEPLOY. MY VEHICLE WAS IN MOTION, GOING ABOUT 45 MILES AN HOUR. THE VEHICLE IN FRONT OF ME SLAMMED ON IT'S BRAKES AND I COLLIDED WITH THEM. THE MAIN AIRBAG IN THE STEERING WHEEL DID NOT DEPLOY.
Corrective Action:
I WAS INVOLVED IN A HEAVY FRONT END COLLISION - DURING THE COLLISION MY AIRBAG DID NOT DEPLOY. MY VEHICLE WAS IN MOTION, GOING ABOUT 45 MILES AN HOUR. THE VEHICLE IN FRONT OF ME SLAMMED ON IT'S BRAKES AND I COLLIDED WITH THEM. THE MAIN AIRBAG IN THE STEERING WHEEL DID NOT DEPLOY.
Additional Notes:
I WAS INVOLVED IN A HEAVY FRONT END COLLISION - DURING THE COLLISION MY AIRBAG DID NOT DEPLOY. MY VEHICLE WAS IN MOTION, GOING ABOUT 45 MILES AN HOUR. THE VEHICLE IN FRONT OF ME SLAMMED ON IT'S BRAKES AND I COLLIDED WITH THEM. THE MAIN AIRBAG IN THE STEERING WHEEL DID NOT DEPLOY.
Mfg Campaign: 10935522
Recall Date: Dec 15, 2016
Ford Motor Company
Defect Description:
UNKNOWN OR OTHER
Potential Consequences:
MY HUSBAND AND I ARE LEASING A 2016 LINCOLN MKC EQUIPPED WITH A 2.3 ECO-BOOST ENGINE. RECENTLY LOST POWER WHILE TRAVELING ON THE HIGHWAY AT 65 MPH WHICH WAS QUITE FRIGHTENING. ALSO OCCURRED TRAVELING UP THE STREET FROM OUR HOME WHILE GOING SLOWLY. CALLED THE DEALERSHIP WHERE PURCHASED AND WERE TOLD NOT ABLE TO DETERMINE THE PROBLEM. I FEEL UNSAFE DRIVING A VEHICLE WHERE SUCH A PROBLEM CAN OCCUR AT ANY TIME! WE WANTED TO DRIVE OUR NEW MKC TO OUR VACATION DESTINATION BUT OBVIOUSLY THAT'S NOT GOING TO HAPPEN.
Corrective Action:
MY HUSBAND AND I ARE LEASING A 2016 LINCOLN MKC EQUIPPED WITH A 2.3 ECO-BOOST ENGINE. RECENTLY LOST POWER WHILE TRAVELING ON THE HIGHWAY AT 65 MPH WHICH WAS QUITE FRIGHTENING. ALSO OCCURRED TRAVELING UP THE STREET FROM OUR HOME WHILE GOING SLOWLY. CALLED THE DEALERSHIP WHERE PURCHASED AND WERE TOLD NOT ABLE TO DETERMINE THE PROBLEM. I FEEL UNSAFE DRIVING A VEHICLE WHERE SUCH A PROBLEM CAN OCCUR AT ANY TIME! WE WANTED TO DRIVE OUR NEW MKC TO OUR VACATION DESTINATION BUT OBVIOUSLY THAT'S NOT GOING TO HAPPEN.
Additional Notes:
MY HUSBAND AND I ARE LEASING A 2016 LINCOLN MKC EQUIPPED WITH A 2.3 ECO-BOOST ENGINE. RECENTLY LOST POWER WHILE TRAVELING ON THE HIGHWAY AT 65 MPH WHICH WAS QUITE FRIGHTENING. ALSO OCCURRED TRAVELING UP THE STREET FROM OUR HOME WHILE GOING SLOWLY. CALLED THE DEALERSHIP WHERE PURCHASED AND WERE TOLD NOT ABLE TO DETERMINE THE PROBLEM. I FEEL UNSAFE DRIVING A VEHICLE WHERE SUCH A PROBLEM CAN OCCUR AT ANY TIME! WE WANTED TO DRIVE OUR NEW MKC TO OUR VACATION DESTINATION BUT OBVIOUSLY THAT'S NOT GOING TO HAPPEN.
Mfg Campaign: 10860570
Recall Date: Apr 20, 2016
Ford Motor Company
Defect Description:
SEATS
Potential Consequences:
THE DRIVERS SEAT IS VERY UNSTABLE WHEN TURNING CORNERS. THERE SEEMS TO BE 2 BLOCKS UNDERNEATH YOUR BUTT AND WHILE TURNING CORNERS OR WHEN YOUR WEIGHT SHIFTS IN THE SEAT THEY, SHIFT, POP UP, AND MOVE. YOU CAN HEAR AN AUDIBLE POP NOISE WHEN THIS MOVEMENT OCCURS. I'VE TAKEN THIS TO LINCOLN OF TROY (248) 905-6260 IN TROY MICHIGAN ON 2 OCCASIONS TO HAVE THIS CORRECTED AND SO FAR THEY HAVE NOT BEEN ABLE TO CORRECT THE PROBLEM. I'M SCHEDULED TO TAKE THIS IN FOR A 3RD TIME TOMORROW. IT'S VERY UNSAFE WHEN YOUR TURNING A CORNER AND YOUR SEAT STARTS MOVING. THIS COULD VERY EASILY LEAD TO AN ACCIDENT. THE VEHICLE CURRENTLY HAS ABOUT 6500 MILES ON IT AND THIS HAS BEEN HAPPENING SINCE ABOUT 4000 MILES.
Corrective Action:
THE DRIVERS SEAT IS VERY UNSTABLE WHEN TURNING CORNERS. THERE SEEMS TO BE 2 BLOCKS UNDERNEATH YOUR BUTT AND WHILE TURNING CORNERS OR WHEN YOUR WEIGHT SHIFTS IN THE SEAT THEY, SHIFT, POP UP, AND MOVE. YOU CAN HEAR AN AUDIBLE POP NOISE WHEN THIS MOVEMENT OCCURS. I'VE TAKEN THIS TO LINCOLN OF TROY (248) 905-6260 IN TROY MICHIGAN ON 2 OCCASIONS TO HAVE THIS CORRECTED AND SO FAR THEY HAVE NOT BEEN ABLE TO CORRECT THE PROBLEM. I'M SCHEDULED TO TAKE THIS IN FOR A 3RD TIME TOMORROW. IT'S VERY UNSAFE WHEN YOUR TURNING A CORNER AND YOUR SEAT STARTS MOVING. THIS COULD VERY EASILY LEAD TO AN ACCIDENT. THE VEHICLE CURRENTLY HAS ABOUT 6500 MILES ON IT AND THIS HAS BEEN HAPPENING SINCE ABOUT 4000 MILES.
Additional Notes:
THE DRIVERS SEAT IS VERY UNSTABLE WHEN TURNING CORNERS. THERE SEEMS TO BE 2 BLOCKS UNDERNEATH YOUR BUTT AND WHILE TURNING CORNERS OR WHEN YOUR WEIGHT SHIFTS IN THE SEAT THEY, SHIFT, POP UP, AND MOVE. YOU CAN HEAR AN AUDIBLE POP NOISE WHEN THIS MOVEMENT OCCURS. I'VE TAKEN THIS TO LINCOLN OF TROY (248) 905-6260 IN TROY MICHIGAN ON 2 OCCASIONS TO HAVE THIS CORRECTED AND SO FAR THEY HAVE NOT BEEN ABLE TO CORRECT THE PROBLEM. I'M SCHEDULED TO TAKE THIS IN FOR A 3RD TIME TOMORROW. IT'S VERY UNSAFE WHEN YOUR TURNING A CORNER AND YOUR SEAT STARTS MOVING. THIS COULD VERY EASILY LEAD TO AN ACCIDENT. THE VEHICLE CURRENTLY HAS ABOUT 6500 MILES ON IT AND THIS HAS BEEN HAPPENING SINCE ABOUT 4000 MILES.
Mfg Campaign: 10851146
Recall Date: Mar 22, 2016
Need Legal Help?
Featured Attorneys
Barry Edzant
Edzant Price LLC
Valencia, CA • 36 yrs
Focus: Lemon Law, Personal Injury
Recent Articles
Jeep Grand Cherokee Head Restraint Problem
Chrysler (FCA US, LLC) has announced a safety issue affecting certain 2023–2024 Jeep Grand Ch ...
Aug 1, 2025Fuel Injector Problem: 2021-2024 Ford Bronco Sport and 2020-2022 Ford Escape
If you own a 2021-2024 Ford Bronco Sport or 2020-2022 Ford Escape equipped with a 1.5L Dragon GTDI e ...
Jul 28, 2025Airbag Problem Affects 2022-2025 Chrysler Pacifica and Voyager Vehicles
If you own a Chrysler Pacifica or Voyager, your vehicle may be equipped with defective side curtain ...
Jul 24, 2025