Complaints & Recalls
Official Safety Recalls - Important!
6 RecallsThese are official manufacturer recalls ordered by NHTSA for safety defects. If you own this vehicle, contact your dealer immediately for free repairs.
Ford Motor Company
Safety Issue:
Ford Motor Company (Ford) is recalling certain 2015-2019 Lincoln MKC vehicles. The battery monitor sensor may short-circuit and overheat, causing a fire in the engine compartment while parked or driving.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Mfg Campaign: 23S28
Recall Date: May 26, 2023
Ford Motor Company
Safety Issue:
Ford Motor Company (Ford) is recalling certain model year 2015-2016 Lincoln MKC vehicles manufactured November 25, 2013, to January 25, 2016, and 2016 Ford Explorer vehicles manufactured October 20, 2014, to January 28, 2016. The affected vehicles are equipped with 2.3L GTDI engines and engine block heaters. These engine block heaters have elements that may overheat while plugged in.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: 16S14
Recall Date: Mar 31, 2016
Consumer Complaints
81 ComplaintsFord Motor Company
Defect Description:
POWER TRAIN
Potential Consequences:
The contact owns a 2016 Lincoln MKC. The contact stated that while driving at an undisclosed speed, there was smoke entering the cabin through the vents. The check engine warning light was illuminated. The vehicle was towed to the local dealer, where it was diagnosed and determined that the catalytic converter needed to be replaced. The vehicle was repaired, but the failure recurred. The contact stated that the vehicle failed to exceed 40 MPH. The vehicle was taken back to the dealer, where it was diagnosed that an unknown brake part had melted, and the electrical system was damaged. The contact stated that the failure was related to NHTSA Campaign Number: 23V378000 (Engine). The manufacturer was not contacted. The failure mileage was approximately 82,000.
Corrective Action:
The contact owns a 2016 Lincoln MKC. The contact stated that while driving at an undisclosed speed, there was smoke entering the cabin through the vents. The check engine warning light was illuminated. The vehicle was towed to the local dealer, where it was diagnosed and determined that the catalytic converter needed to be replaced. The vehicle was repaired, but the failure recurred. The contact stated that the vehicle failed to exceed 40 MPH. The vehicle was taken back to the dealer, where it was diagnosed that an unknown brake part had melted, and the electrical system was damaged. The contact stated that the failure was related to NHTSA Campaign Number: 23V378000 (Engine). The manufacturer was not contacted. The failure mileage was approximately 82,000.
Additional Notes:
The contact owns a 2016 Lincoln MKC. The contact stated that while driving at an undisclosed speed, there was smoke entering the cabin through the vents. The check engine warning light was illuminated. The vehicle was towed to the local dealer, where it was diagnosed and determined that the catalytic converter needed to be replaced. The vehicle was repaired, but the failure recurred. The contact stated that the vehicle failed to exceed 40 MPH. The vehicle was taken back to the dealer, where it was diagnosed that an unknown brake part had melted, and the electrical system was damaged. The contact stated that the failure was related to NHTSA Campaign Number: 23V378000 (Engine). The manufacturer was not contacted. The failure mileage was approximately 82,000.
Mfg Campaign: 11555583
Recall Date: Nov 17, 2023
Ford Motor Company
Defect Description:
ENGINE
Potential Consequences:
The contact owns a 2016 Lincoln MKC. The contact received notification of NHTSA Campaign Number: 23V378000 (Engine) however, the part to do the recall repair was unavailable. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The contact had not experienced a failure. Parts distribution disconnect.
Corrective Action:
The contact owns a 2016 Lincoln MKC. The contact received notification of NHTSA Campaign Number: 23V378000 (Engine) however, the part to do the recall repair was unavailable. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The contact had not experienced a failure. Parts distribution disconnect.
Additional Notes:
The contact owns a 2016 Lincoln MKC. The contact received notification of NHTSA Campaign Number: 23V378000 (Engine) however, the part to do the recall repair was unavailable. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The contact had not experienced a failure. Parts distribution disconnect.
Mfg Campaign: 11554210
Recall Date: Nov 8, 2023
Ford Motor Company
Defect Description:
POWER TRAIN
Potential Consequences:
The contact owns a 2016 Lincoln MKC. The contact stated that she started the vehicle and when she shifted the gear shifter into drive, the gear shifted into neutral instead. The contact stated that she noticed that the park mode light was displayed. The contact turned off and restarted the vehicle and was able to drive the vehicle to her destination. The contact stated when leaving her destination, the gear shifter would not shift into any gear and was inoperable. The contact stated that the failure had occurred several times. The vehicle was towed to the dealer and diagnosed with a failed cable shifter bushing. The contact was informed that the cable shifter bushing needed to be replaced. The vehicle was not repaired. The manufacturer was made aware of the failure and advised the contact to report the failure to the NHTSA Hotline. The failure mileage was approximately 117,524.
Corrective Action:
The contact owns a 2016 Lincoln MKC. The contact stated that she started the vehicle and when she shifted the gear shifter into drive, the gear shifted into neutral instead. The contact stated that she noticed that the park mode light was displayed. The contact turned off and restarted the vehicle and was able to drive the vehicle to her destination. The contact stated when leaving her destination, the gear shifter would not shift into any gear and was inoperable. The contact stated that the failure had occurred several times. The vehicle was towed to the dealer and diagnosed with a failed cable shifter bushing. The contact was informed that the cable shifter bushing needed to be replaced. The vehicle was not repaired. The manufacturer was made aware of the failure and advised the contact to report the failure to the NHTSA Hotline. The failure mileage was approximately 117,524.
Additional Notes:
The contact owns a 2016 Lincoln MKC. The contact stated that she started the vehicle and when she shifted the gear shifter into drive, the gear shifted into neutral instead. The contact stated that she noticed that the park mode light was displayed. The contact turned off and restarted the vehicle and was able to drive the vehicle to her destination. The contact stated when leaving her destination, the gear shifter would not shift into any gear and was inoperable. The contact stated that the failure had occurred several times. The vehicle was towed to the dealer and diagnosed with a failed cable shifter bushing. The contact was informed that the cable shifter bushing needed to be replaced. The vehicle was not repaired. The manufacturer was made aware of the failure and advised the contact to report the failure to the NHTSA Hotline. The failure mileage was approximately 117,524.
Mfg Campaign: 11553932
Recall Date: Nov 7, 2023
Ford Motor Company
Defect Description:
POWER TRAIN
Potential Consequences:
The contact owns a 2016 Lincoln MKC. The contact stated while driving at an undisclosed speed, the vehicle shuddered and lost motive power. The vehicle returned to normal functionality, but the failure became a regular occurrence. The check engine warning light was illuminated. The vehicle was taken to the dealer, who diagnosed a failure with the torque converter. The vehicle was repaired, but the failure reoccurred. The vehicle was taken back to the dealer, who then diagnosed a general failure with the transmission. The vehicle was repaired, but the failure reoccurred. After investigating the failure, the contact related it to Customer Satisfaction Program: 20N07. The manufacturer was notified of the failure but provided no assistance. The failure mileage was 58,000.
Corrective Action:
The contact owns a 2016 Lincoln MKC. The contact stated while driving at an undisclosed speed, the vehicle shuddered and lost motive power. The vehicle returned to normal functionality, but the failure became a regular occurrence. The check engine warning light was illuminated. The vehicle was taken to the dealer, who diagnosed a failure with the torque converter. The vehicle was repaired, but the failure reoccurred. The vehicle was taken back to the dealer, who then diagnosed a general failure with the transmission. The vehicle was repaired, but the failure reoccurred. After investigating the failure, the contact related it to Customer Satisfaction Program: 20N07. The manufacturer was notified of the failure but provided no assistance. The failure mileage was 58,000.
Additional Notes:
The contact owns a 2016 Lincoln MKC. The contact stated while driving at an undisclosed speed, the vehicle shuddered and lost motive power. The vehicle returned to normal functionality, but the failure became a regular occurrence. The check engine warning light was illuminated. The vehicle was taken to the dealer, who diagnosed a failure with the torque converter. The vehicle was repaired, but the failure reoccurred. The vehicle was taken back to the dealer, who then diagnosed a general failure with the transmission. The vehicle was repaired, but the failure reoccurred. After investigating the failure, the contact related it to Customer Satisfaction Program: 20N07. The manufacturer was notified of the failure but provided no assistance. The failure mileage was 58,000.
Mfg Campaign: 11553098
Recall Date: Nov 1, 2023
Ford Motor Company
Defect Description:
ENGINE
Potential Consequences:
The contact owns a 2016 Lincoln MKC. The contact stated while driving at various speeds, the vehicle was overheating. The contact stated that he turned on the A/C to cool down the vehicle. The vehicle was taken to two independent mechanics, where the spark plugs, the two variable valve timing solenoids, and the turbo oil lines were replaced, and other unknown repairs were performed; however, the failure persisted. The contact received notification of NHTSA Campaign Number: 23V378000 (Engine); however, the part to do the recall repair was not yet available. The contact stated while driving 45 MPH and depressing the accelerator pedal, the vehicle failed to respond and was shuddering. The check engine warning light was illuminated. Additionally, the A/C started blowing hot air. The contact drove back to his residence. The local dealer was contacted and informed the contact that a fee would be charged for a diagnostic test. The vehicle was not diagnosed nor repaired. The contact stated that the vehicle was undrivable. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the failure, but no assistance was provided. The failure mileage was approximately 69,000. Parts distribution disconnect.
Corrective Action:
The contact owns a 2016 Lincoln MKC. The contact stated while driving at various speeds, the vehicle was overheating. The contact stated that he turned on the A/C to cool down the vehicle. The vehicle was taken to two independent mechanics, where the spark plugs, the two variable valve timing solenoids, and the turbo oil lines were replaced, and other unknown repairs were performed; however, the failure persisted. The contact received notification of NHTSA Campaign Number: 23V378000 (Engine); however, the part to do the recall repair was not yet available. The contact stated while driving 45 MPH and depressing the accelerator pedal, the vehicle failed to respond and was shuddering. The check engine warning light was illuminated. Additionally, the A/C started blowing hot air. The contact drove back to his residence. The local dealer was contacted and informed the contact that a fee would be charged for a diagnostic test. The vehicle was not diagnosed nor repaired. The contact stated that the vehicle was undrivable. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the failure, but no assistance was provided. The failure mileage was approximately 69,000. Parts distribution disconnect.
Additional Notes:
The contact owns a 2016 Lincoln MKC. The contact stated while driving at various speeds, the vehicle was overheating. The contact stated that he turned on the A/C to cool down the vehicle. The vehicle was taken to two independent mechanics, where the spark plugs, the two variable valve timing solenoids, and the turbo oil lines were replaced, and other unknown repairs were performed; however, the failure persisted. The contact received notification of NHTSA Campaign Number: 23V378000 (Engine); however, the part to do the recall repair was not yet available. The contact stated while driving 45 MPH and depressing the accelerator pedal, the vehicle failed to respond and was shuddering. The check engine warning light was illuminated. Additionally, the A/C started blowing hot air. The contact drove back to his residence. The local dealer was contacted and informed the contact that a fee would be charged for a diagnostic test. The vehicle was not diagnosed nor repaired. The contact stated that the vehicle was undrivable. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the failure, but no assistance was provided. The failure mileage was approximately 69,000. Parts distribution disconnect.
Mfg Campaign: 11551828
Recall Date: Oct 25, 2023
Ford Motor Company
Defect Description:
ENGINE
Potential Consequences:
The contact owns a 2016 Lincoln MKC. The contact received notification of NHTSA Campaign Number: 23V378000 (Engine) however, the part to do the recall repair was not yet available. The contact stated that after entering the vehicle, a message displayed on the instrument panel “Battery disconnected” and the vehicle failed to start. The dealer was contacted and confirmed that the part was not yet available. The vehicle was not diagnosed or repaired. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The failure mileage was approximately 47,000. Parts distribution disconnect.
Corrective Action:
The contact owns a 2016 Lincoln MKC. The contact received notification of NHTSA Campaign Number: 23V378000 (Engine) however, the part to do the recall repair was not yet available. The contact stated that after entering the vehicle, a message displayed on the instrument panel “Battery disconnected” and the vehicle failed to start. The dealer was contacted and confirmed that the part was not yet available. The vehicle was not diagnosed or repaired. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The failure mileage was approximately 47,000. Parts distribution disconnect.
Additional Notes:
The contact owns a 2016 Lincoln MKC. The contact received notification of NHTSA Campaign Number: 23V378000 (Engine) however, the part to do the recall repair was not yet available. The contact stated that after entering the vehicle, a message displayed on the instrument panel “Battery disconnected” and the vehicle failed to start. The dealer was contacted and confirmed that the part was not yet available. The vehicle was not diagnosed or repaired. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The failure mileage was approximately 47,000. Parts distribution disconnect.
Mfg Campaign: 11551546
Recall Date: Oct 24, 2023
Ford Motor Company
Defect Description:
ELECTRICAL SYSTEM
Potential Consequences:
The contact owns a 2016 Lincoln MKC. The contact received notification of NHTSA Campaign Number: 23V378000 (Engine) however, the part to do the recall repair was not yet available. The contact stated that after entering the vehicle, a message displayed on the instrument panel “Battery disconnected” and the vehicle failed to start. The dealer was contacted and confirmed that the part was not yet available. The vehicle was not diagnosed or repaired. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The failure mileage was approximately 47,000. Parts distribution disconnect.
Corrective Action:
The contact owns a 2016 Lincoln MKC. The contact received notification of NHTSA Campaign Number: 23V378000 (Engine) however, the part to do the recall repair was not yet available. The contact stated that after entering the vehicle, a message displayed on the instrument panel “Battery disconnected” and the vehicle failed to start. The dealer was contacted and confirmed that the part was not yet available. The vehicle was not diagnosed or repaired. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The failure mileage was approximately 47,000. Parts distribution disconnect.
Additional Notes:
The contact owns a 2016 Lincoln MKC. The contact received notification of NHTSA Campaign Number: 23V378000 (Engine) however, the part to do the recall repair was not yet available. The contact stated that after entering the vehicle, a message displayed on the instrument panel “Battery disconnected” and the vehicle failed to start. The dealer was contacted and confirmed that the part was not yet available. The vehicle was not diagnosed or repaired. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The failure mileage was approximately 47,000. Parts distribution disconnect.
Mfg Campaign: 11551546
Recall Date: Oct 24, 2023
Ford Motor Company
Defect Description:
ENGINE
Potential Consequences:
The contact owns a 2016 Lincoln MKC. The contact received notification of NHTSA Campaign Number: 23V378000 (Engine) however, the part to do the recall repair was not yet available. The local dealer and a secondary dealer, Planet Lincoln Dallas Love Field (7767 Lemmon Ave, Dallas, TX 75209) were contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The contact had not experienced a failure. Parts distribution disconnect.
Corrective Action:
The contact owns a 2016 Lincoln MKC. The contact received notification of NHTSA Campaign Number: 23V378000 (Engine) however, the part to do the recall repair was not yet available. The local dealer and a secondary dealer, Planet Lincoln Dallas Love Field (7767 Lemmon Ave, Dallas, TX 75209) were contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The contact had not experienced a failure. Parts distribution disconnect.
Additional Notes:
The contact owns a 2016 Lincoln MKC. The contact received notification of NHTSA Campaign Number: 23V378000 (Engine) however, the part to do the recall repair was not yet available. The local dealer and a secondary dealer, Planet Lincoln Dallas Love Field (7767 Lemmon Ave, Dallas, TX 75209) were contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The contact had not experienced a failure. Parts distribution disconnect.
Mfg Campaign: 11550394
Recall Date: Oct 17, 2023
Ford Motor Company
Defect Description:
ELECTRICAL SYSTEM
Potential Consequences:
The contact owns a 2016 Lincoln MKC. The contact stated that while opening or closing the front driver’s and passenger’s side doors, the contact heard an abnormal clicking sound in the front driver’s and passenger’s side doors. The mirrors also clicked erratically and inadvertently moved making it difficult to use while driving. No warning light was illuminated. The contact stated that while the vehicle was shifted into drive or reverse, the front driver’s and passenger’s side mirrors malfunctioned and inadvertently re-adjust. An undisclosed dealer was notified of the failure and informed the contact that the issue was a known issue however, the cause of the failure was not yet determined. The vehicle was not diagnosed or repaired. The manufacturer was notified of the failure, but no assistance was provided. The failure mileage was approximately 55,000. The VIN was unavailable. The contact is requesting a copy of report to make the appropriate edits.
Corrective Action:
The contact owns a 2016 Lincoln MKC. The contact stated that while opening or closing the front driver’s and passenger’s side doors, the contact heard an abnormal clicking sound in the front driver’s and passenger’s side doors. The mirrors also clicked erratically and inadvertently moved making it difficult to use while driving. No warning light was illuminated. The contact stated that while the vehicle was shifted into drive or reverse, the front driver’s and passenger’s side mirrors malfunctioned and inadvertently re-adjust. An undisclosed dealer was notified of the failure and informed the contact that the issue was a known issue however, the cause of the failure was not yet determined. The vehicle was not diagnosed or repaired. The manufacturer was notified of the failure, but no assistance was provided. The failure mileage was approximately 55,000. The VIN was unavailable. The contact is requesting a copy of report to make the appropriate edits.
Additional Notes:
The contact owns a 2016 Lincoln MKC. The contact stated that while opening or closing the front driver’s and passenger’s side doors, the contact heard an abnormal clicking sound in the front driver’s and passenger’s side doors. The mirrors also clicked erratically and inadvertently moved making it difficult to use while driving. No warning light was illuminated. The contact stated that while the vehicle was shifted into drive or reverse, the front driver’s and passenger’s side mirrors malfunctioned and inadvertently re-adjust. An undisclosed dealer was notified of the failure and informed the contact that the issue was a known issue however, the cause of the failure was not yet determined. The vehicle was not diagnosed or repaired. The manufacturer was notified of the failure, but no assistance was provided. The failure mileage was approximately 55,000. The VIN was unavailable. The contact is requesting a copy of report to make the appropriate edits.
Mfg Campaign: 11545784
Recall Date: Sep 21, 2023
Ford Motor Company
Defect Description:
ENGINE
Potential Consequences:
The contact owns a 2016 Lincoln MKC. The contact received notification of NHTSA Campaign Number: 23V378000 (Engine) however, the part to do the recall repair was not yet available. The local dealer was contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. Parts distribution disconnect.
Corrective Action:
The contact owns a 2016 Lincoln MKC. The contact received notification of NHTSA Campaign Number: 23V378000 (Engine) however, the part to do the recall repair was not yet available. The local dealer was contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. Parts distribution disconnect.
Additional Notes:
The contact owns a 2016 Lincoln MKC. The contact received notification of NHTSA Campaign Number: 23V378000 (Engine) however, the part to do the recall repair was not yet available. The local dealer was contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. Parts distribution disconnect.
Mfg Campaign: 11543363
Recall Date: Sep 8, 2023
Ford Motor Company
Defect Description:
ENGINE
Potential Consequences:
The contact owns a 2016 Lincoln MKC. The contact received notification of NHTSA Campaign Number: 23V378000 (Engine) however, the part to do the recall repair was not yet available. The local dealer was contacted, and the contact was informed that parts were not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue and confirmed that parts were not yet available. The contact had not experienced a failure. Parts distribution disconnect.
Corrective Action:
The contact owns a 2016 Lincoln MKC. The contact received notification of NHTSA Campaign Number: 23V378000 (Engine) however, the part to do the recall repair was not yet available. The local dealer was contacted, and the contact was informed that parts were not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue and confirmed that parts were not yet available. The contact had not experienced a failure. Parts distribution disconnect.
Additional Notes:
The contact owns a 2016 Lincoln MKC. The contact received notification of NHTSA Campaign Number: 23V378000 (Engine) however, the part to do the recall repair was not yet available. The local dealer was contacted, and the contact was informed that parts were not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue and confirmed that parts were not yet available. The contact had not experienced a failure. Parts distribution disconnect.
Mfg Campaign: 11542635
Recall Date: Sep 5, 2023
Ford Motor Company
Defect Description:
ENGINE
Potential Consequences:
The contact owns a 2016 Lincoln MKC. The contact received notification of NHTSA Campaign Number: 23V378000 (Engine) however, the part to do the recall repair was unavailable. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. The VIN was unavailable.
Corrective Action:
The contact owns a 2016 Lincoln MKC. The contact received notification of NHTSA Campaign Number: 23V378000 (Engine) however, the part to do the recall repair was unavailable. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. The VIN was unavailable.
Additional Notes:
The contact owns a 2016 Lincoln MKC. The contact received notification of NHTSA Campaign Number: 23V378000 (Engine) however, the part to do the recall repair was unavailable. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. The VIN was unavailable.
Mfg Campaign: 11537596
Recall Date: Aug 10, 2023
Ford Motor Company
Defect Description:
ELECTRICAL SYSTEM
Potential Consequences:
Multiple times battery & engine coils have been replaced due to shortages in electric system.
Corrective Action:
Multiple times battery & engine coils have been replaced due to shortages in electric system.
Additional Notes:
Multiple times battery & engine coils have been replaced due to shortages in electric system.
Mfg Campaign: 11535046
Recall Date: Jul 28, 2023
Ford Motor Company
Defect Description:
ENGINE
Potential Consequences:
The contact owns a 2016 Lincoln MKC. The contact received notification of NHTSA Campaign Number: 23V378000 (Engine) however, the part to do the recall repair was not yet available. The local dealer was contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. Parts distribution disconnect.
Corrective Action:
The contact owns a 2016 Lincoln MKC. The contact received notification of NHTSA Campaign Number: 23V378000 (Engine) however, the part to do the recall repair was not yet available. The local dealer was contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. Parts distribution disconnect.
Additional Notes:
The contact owns a 2016 Lincoln MKC. The contact received notification of NHTSA Campaign Number: 23V378000 (Engine) however, the part to do the recall repair was not yet available. The local dealer was contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. Parts distribution disconnect.
Mfg Campaign: 11534027
Recall Date: Jul 24, 2023
Ford Motor Company
Defect Description:
ENGINE
Potential Consequences:
My car has had an engine light that comes on goes off throwing a code for Cylinder One Misfire since January 2023. It was 'repaired' at the dealership that I bought it from and they replaced the spark plugs and the coil and that did not stop the light from coming on and going on. I took it to another service center in my town and had it checked one of the times that the engine light was on and they used a camera and ran it through the system and found nothing wrong. It has now started to consume large amounts of coolant but I am not seeing a leak on the ground. I do not know where the coolant is going, I am now worried that it is going into the engine. I did purchase a warranty on the engine with the car but the Lincoln Dealership nearest to me will not accept the warranty because it is not a Ford/Lincoln warranty. I don't know what else to do am at a loss.
Corrective Action:
My car has had an engine light that comes on goes off throwing a code for Cylinder One Misfire since January 2023. It was 'repaired' at the dealership that I bought it from and they replaced the spark plugs and the coil and that did not stop the light from coming on and going on. I took it to another service center in my town and had it checked one of the times that the engine light was on and they used a camera and ran it through the system and found nothing wrong. It has now started to consume large amounts of coolant but I am not seeing a leak on the ground. I do not know where the coolant is going, I am now worried that it is going into the engine. I did purchase a warranty on the engine with the car but the Lincoln Dealership nearest to me will not accept the warranty because it is not a Ford/Lincoln warranty. I don't know what else to do am at a loss.
Additional Notes:
My car has had an engine light that comes on goes off throwing a code for Cylinder One Misfire since January 2023. It was 'repaired' at the dealership that I bought it from and they replaced the spark plugs and the coil and that did not stop the light from coming on and going on. I took it to another service center in my town and had it checked one of the times that the engine light was on and they used a camera and ran it through the system and found nothing wrong. It has now started to consume large amounts of coolant but I am not seeing a leak on the ground. I do not know where the coolant is going, I am now worried that it is going into the engine. I did purchase a warranty on the engine with the car but the Lincoln Dealership nearest to me will not accept the warranty because it is not a Ford/Lincoln warranty. I don't know what else to do am at a loss.
Mfg Campaign: 11532344
Recall Date: Jul 14, 2023
Ford Motor Company
Defect Description:
ELECTRICAL SYSTEM
Potential Consequences:
My car has had an engine light that comes on goes off throwing a code for Cylinder One Misfire since January 2023. It was 'repaired' at the dealership that I bought it from and they replaced the spark plugs and the coil and that did not stop the light from coming on and going on. I took it to another service center in my town and had it checked one of the times that the engine light was on and they used a camera and ran it through the system and found nothing wrong. It has now started to consume large amounts of coolant but I am not seeing a leak on the ground. I do not know where the coolant is going, I am now worried that it is going into the engine. I did purchase a warranty on the engine with the car but the Lincoln Dealership nearest to me will not accept the warranty because it is not a Ford/Lincoln warranty. I don't know what else to do am at a loss.
Corrective Action:
My car has had an engine light that comes on goes off throwing a code for Cylinder One Misfire since January 2023. It was 'repaired' at the dealership that I bought it from and they replaced the spark plugs and the coil and that did not stop the light from coming on and going on. I took it to another service center in my town and had it checked one of the times that the engine light was on and they used a camera and ran it through the system and found nothing wrong. It has now started to consume large amounts of coolant but I am not seeing a leak on the ground. I do not know where the coolant is going, I am now worried that it is going into the engine. I did purchase a warranty on the engine with the car but the Lincoln Dealership nearest to me will not accept the warranty because it is not a Ford/Lincoln warranty. I don't know what else to do am at a loss.
Additional Notes:
My car has had an engine light that comes on goes off throwing a code for Cylinder One Misfire since January 2023. It was 'repaired' at the dealership that I bought it from and they replaced the spark plugs and the coil and that did not stop the light from coming on and going on. I took it to another service center in my town and had it checked one of the times that the engine light was on and they used a camera and ran it through the system and found nothing wrong. It has now started to consume large amounts of coolant but I am not seeing a leak on the ground. I do not know where the coolant is going, I am now worried that it is going into the engine. I did purchase a warranty on the engine with the car but the Lincoln Dealership nearest to me will not accept the warranty because it is not a Ford/Lincoln warranty. I don't know what else to do am at a loss.
Mfg Campaign: 11532344
Recall Date: Jul 14, 2023
Ford Motor Company
Defect Description:
UNKNOWN OR OTHER
Potential Consequences:
My car has had an engine light that comes on goes off throwing a code for Cylinder One Misfire since January 2023. It was 'repaired' at the dealership that I bought it from and they replaced the spark plugs and the coil and that did not stop the light from coming on and going on. I took it to another service center in my town and had it checked one of the times that the engine light was on and they used a camera and ran it through the system and found nothing wrong. It has now started to consume large amounts of coolant but I am not seeing a leak on the ground. I do not know where the coolant is going, I am now worried that it is going into the engine. I did purchase a warranty on the engine with the car but the Lincoln Dealership nearest to me will not accept the warranty because it is not a Ford/Lincoln warranty. I don't know what else to do am at a loss.
Corrective Action:
My car has had an engine light that comes on goes off throwing a code for Cylinder One Misfire since January 2023. It was 'repaired' at the dealership that I bought it from and they replaced the spark plugs and the coil and that did not stop the light from coming on and going on. I took it to another service center in my town and had it checked one of the times that the engine light was on and they used a camera and ran it through the system and found nothing wrong. It has now started to consume large amounts of coolant but I am not seeing a leak on the ground. I do not know where the coolant is going, I am now worried that it is going into the engine. I did purchase a warranty on the engine with the car but the Lincoln Dealership nearest to me will not accept the warranty because it is not a Ford/Lincoln warranty. I don't know what else to do am at a loss.
Additional Notes:
My car has had an engine light that comes on goes off throwing a code for Cylinder One Misfire since January 2023. It was 'repaired' at the dealership that I bought it from and they replaced the spark plugs and the coil and that did not stop the light from coming on and going on. I took it to another service center in my town and had it checked one of the times that the engine light was on and they used a camera and ran it through the system and found nothing wrong. It has now started to consume large amounts of coolant but I am not seeing a leak on the ground. I do not know where the coolant is going, I am now worried that it is going into the engine. I did purchase a warranty on the engine with the car but the Lincoln Dealership nearest to me will not accept the warranty because it is not a Ford/Lincoln warranty. I don't know what else to do am at a loss.
Mfg Campaign: 11532344
Recall Date: Jul 14, 2023
Ford Motor Company
Defect Description:
ENGINE
Potential Consequences:
The contact owns a 2016 Lincoln MKC. The contact received notification of NHTSA Campaign Number: 23V378000 (Engine) however, the part to do the recall repair was unavailable. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.
Corrective Action:
The contact owns a 2016 Lincoln MKC. The contact received notification of NHTSA Campaign Number: 23V378000 (Engine) however, the part to do the recall repair was unavailable. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.
Additional Notes:
The contact owns a 2016 Lincoln MKC. The contact received notification of NHTSA Campaign Number: 23V378000 (Engine) however, the part to do the recall repair was unavailable. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.
Mfg Campaign: 11531343
Recall Date: Jul 10, 2023
Ford Motor Company
Defect Description:
ENGINE
Potential Consequences:
The contact owns a 2016 Lincoln MKC. The contact stated that while driving at various speeds, the RPM was fluctuating. During the failure, the check engine warning light was illuminated, and the vehicle was decelerating. The cause of the failure was not yet determined. The local dealer was notified of the failure, but no assistance was provided. The manufacturer was not contacted. The failure mileage was 100.
Corrective Action:
The contact owns a 2016 Lincoln MKC. The contact stated that while driving at various speeds, the RPM was fluctuating. During the failure, the check engine warning light was illuminated, and the vehicle was decelerating. The cause of the failure was not yet determined. The local dealer was notified of the failure, but no assistance was provided. The manufacturer was not contacted. The failure mileage was 100.
Additional Notes:
The contact owns a 2016 Lincoln MKC. The contact stated that while driving at various speeds, the RPM was fluctuating. During the failure, the check engine warning light was illuminated, and the vehicle was decelerating. The cause of the failure was not yet determined. The local dealer was notified of the failure, but no assistance was provided. The manufacturer was not contacted. The failure mileage was 100.
Mfg Campaign: 11529330
Recall Date: Jun 28, 2023
Ford Motor Company
Defect Description:
ENGINE
Potential Consequences:
The contact owns a 2016 Lincoln MKC. The contact stated that on three separate occasions, while driving at undisclosed speeds, the vehicle jerked and stalled. No warning lights were illuminated. The contact was able to restart the vehicle. The contact then smelled a burning odor throughout the vehicle. The vehicle was taken to the dealer where it was diagnosed that an unknown sensor had failed and needed to be replaced. The vehicle was repaired; however, the failure recurred. The contact then received notification of the NHTSA Campaign Number: 23V378000 (Engine). The manufacturer was made aware of the failure, but no further assistance was provided. The failure mileage was unavailable.
Corrective Action:
The contact owns a 2016 Lincoln MKC. The contact stated that on three separate occasions, while driving at undisclosed speeds, the vehicle jerked and stalled. No warning lights were illuminated. The contact was able to restart the vehicle. The contact then smelled a burning odor throughout the vehicle. The vehicle was taken to the dealer where it was diagnosed that an unknown sensor had failed and needed to be replaced. The vehicle was repaired; however, the failure recurred. The contact then received notification of the NHTSA Campaign Number: 23V378000 (Engine). The manufacturer was made aware of the failure, but no further assistance was provided. The failure mileage was unavailable.
Additional Notes:
The contact owns a 2016 Lincoln MKC. The contact stated that on three separate occasions, while driving at undisclosed speeds, the vehicle jerked and stalled. No warning lights were illuminated. The contact was able to restart the vehicle. The contact then smelled a burning odor throughout the vehicle. The vehicle was taken to the dealer where it was diagnosed that an unknown sensor had failed and needed to be replaced. The vehicle was repaired; however, the failure recurred. The contact then received notification of the NHTSA Campaign Number: 23V378000 (Engine). The manufacturer was made aware of the failure, but no further assistance was provided. The failure mileage was unavailable.
Mfg Campaign: 11529206
Recall Date: Jun 27, 2023
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