Complaints & Recalls
Official Safety Recalls - Important!
53 RecallsThese are official manufacturer recalls ordered by NHTSA for safety defects. If you own this vehicle, contact your dealer immediately for free repairs.
Ford Motor Company
Safety Issue:
Ford Motor Company (Ford) is recalling certain 2018-2022 Transit Connect, 2019-2020 MKZ, Edge, Continental, F-150, Nautilus, Fusion, 2019-2023 Ranger, Mustang, 2020-2021 EcoSport, Expedition, Navigator, 2020-2022 Escape, F-250 SD, Corsair, 2020-2023 Aviator, Transit, 2020-2024 Explorer, 2021-2024 Bronco Sport, and 2022-2024 Maverick vehicles. A software error may cause the rearview camera to display a blank image, or the image may remain on the display after the backing event has ended.
Potential Risk:
FREE Recall Solution:
Mfg Campaign: 25S72
Ford Motor Company
Safety Issue:
Ford Motor Company (Ford) is recalling certain 2020-2023 Lincoln Aviator and Lincoln Corsair vehicles equipped with a Revel Audio System that were repaired incorrectly under recall 22V-953. When the driver's seat belt is not buckled and the vehicle is started, the seat belt warning system may activate the audible warning chime for an insufficient amount of time of less than 4 seconds. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 208, "Occupant Crash Protection."
Potential Risk:
FREE Recall Solution:
Mfg Campaign: 25C18
Recall Date: May 23, 2025
Ford Motor Company
Safety Issue:
Ford Motor Company (Ford) is recalling certain 2020-2023 Escape, 2021-2023 Corsair, and 2022-2023 Maverick vehicles equipped with 2.5L HEV or PHEV engines that were repaired incorrectly under recall 23V380. In the event of an engine failure, engine oil and fuel vapor may be released into the engine compartment and accumulate near ignition sources such as hot engine or exhaust components, possibly resulting in an engine compartment fire.
Potential Risk:
FREE Recall Solution:
Mfg Campaign: 25S54
Recall Date: May 23, 2025
Ford Motor Company
Safety Issue:
Ford Motor Company (Ford) is recalling certain 2020-2023 Explorer, Lincoln Aviator, and 2020-2022 Lincoln Corsair vehicles previously repaired incorrectly under recall number 23V-342. The video output may fail, preventing the rearview camera image from displaying.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 888-327-4236 (TTY 888-275-9171) or go to nhtsa.gov.
Mfg Campaign: 25S27
Recall Date: Mar 14, 2025
Ford Motor Company
Safety Issue:
Ford Motor Company (Ford) is recalling certain 2022-2024 Maverick, 2022 Escape, and 2021-2022 Lincoln Corsair vehicles previously repaired incorrectly under recall number 24V-330. The Hybrid Powertrain Control Module (HPCM) software may cause the vehicle to shift into neutral unexpectedly, causing a loss of drive power.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 888-327-4236 (TTY 888-275-9171) or go to nhtsa.gov.
Mfg Campaign: 25S16
Recall Date: Feb 28, 2025
Ford Motor Company
Safety Issue:
Ford Motor Company (Ford) is recalling certain 2021 Expedition, 2021-2022 Super Duty F-250, F-350, F-450, F-550, F-600, and 2020-2022 Lincoln Corsair vehicles. The rearview camera may display a blank or distorted image.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153) or go to nhtsa.gov.
Mfg Campaign: 25S05
Ford Motor Company
Safety Issue:
Ford Motor Company (Ford) is recalling certain 2020-2024 Ford Escape, and 2021-2024 Lincoln Corsair vehicles. A manufacturing defect in one or more of the high voltage battery cells may result in an internal short circuit and battery failure.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153) or go to nhtsa.gov.
Mfg Campaign: 24S79
Recall Date: Dec 20, 2024
Ford Motor Company
Safety Issue:
Ford Motor Company (Ford) is recalling certain 2020-2025 Explorer, Lincoln Aviator, 2020-2024 Escape, Lincoln Corsair, 2018-2024 F-150, Expedition and Lincoln Navigator vehicles. The air bag warning label may be missing from the dashboard. As such, these vehicles fail to comply with the requirement Federal Motor Vehicle Safety Standard number 208, "Occupant Crash Protection."
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153) or go to nhtsa.gov.
Mfg Campaign: 24C39
Recall Date: Nov 8, 2024
Ford Motor Company
Safety Issue:
Ford Motor Company (Ford) is recalling certain 2022-2024 Maverick, 2020-2022 Escape, and 2021-2022 Lincoln Corsair vehicles. The Hybrid Powertrain Control Module (HPCM) software may cause the vehicle to shift into neutral unexpectedly, causing a loss of drive power.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Mfg Campaign: 24S33
Recall Date: May 10, 2024
Ford Motor Company
Safety Issue:
Ford Motor Company (Ford) is recalling certain 2020-2023 Escape, 2022-2023 Maverick, and 2021-2023 Corsair vehicles equipped with 2.5L HEV or PHEV engines. In the event of an engine failure, engine oil and fuel vapor may be released into the engine compartment and accumulate near ignition sources such as hot engine or exhaust components, possibly resulting in an engine compartment fire.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Mfg Campaign: 23S27
Recall Date: May 26, 2023
Ford Motor Company
Safety Issue:
Ford Motor Company (Ford) is recalling certain 2020-2023 Explorer, Lincoln Aviator, and 2020-2022 Lincoln Corsair vehicles equipped with a 360-degree camera. The video output may fail, preventing the rearview camera image from displaying.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Mfg Campaign: 23S23
Recall Date: May 12, 2023
Ford Motor Company
Safety Issue:
Ford Motor Company (Ford) is recalling certain 2020-2023 Explorer, Lincoln Aviator, and 2020-2022 Lincoln Corsair vehicles equipped with a 360-degree camera. The video output may fail, preventing the rearview camera image from displaying.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Mfg Campaign: 23S02
Recall Date: Jan 23, 2023
Ford Motor Company
Safety Issue:
Ford Motor Company (Ford) is recalling certain 2020-2023 Lincoln Aviator and 2020-2022 Lincoln Corsair vehicles equipped with a Revel Audio System. When the driver's seat belt is not buckled and the vehicle is started, the seat belt warning system may activate the audible warning chime for an insufficient amount of time of less than 4 seconds. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 208, "Occupant Crash Protection."
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Mfg Campaign: 22C35
Recall Date: Dec 23, 2022
Ford Motor Company
Safety Issue:
Ford Motor Company (Ford) is recalling certain 2020-2022 Escape, 2021-2022 Lincoln Corsair, and 2022 Maverick vehicles equipped with 2.5L HEV or PHEV engines. In the event of an engine failure, engine oil and fuel vapor may be released into the engine compartment and accumulate near ignition sources such as hot engine or exhaust components, possibly resulting in an engine compartment fire.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Mfg Campaign: 22S47
Recall Date: Jul 7, 2022
Ford Motor Company
Safety Issue:
Ford Motor Company (Ford) is recalling certain 2022 Corsair and 2021-2022 Escape vehicles equipped with a 2.5L Hybrid powertrain. The high voltage battery may fail, resulting in a sudden loss of drive power.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Mfg Campaign: 21S48
Recall Date: Mar 11, 2022
Consumer Complaints
34 ComplaintsFord Motor Company
Defect Description:
SEATS
Potential Consequences:
The seat belts in my vehicle takes two to three times to click and stay, the back seat belt on the passenger side was stuck and could not be worn for about a month after the vehicle was driven from Odessa, Tx to me in Memphis, TN on July 1, 2022. The head rest on the passenger side will not adjust at all. It is still stuck forward and is hard to rest my head against it. The Advanced Driver Assistance Systems has stopped working since I got the truck, the steering wheel use to put the vehicle back in my lane but it does not do that anymore. I'm not sure what the difference is between the lane departure warning and the lane keeping assistance but it seems neither one works. Last, but not least the vehicle has a smell coming from it like something is burning under the hood. This vehicle already has two recalls and I called the dealership in Memphis, TN and spoke with Allison and she told me the parts for these recalls were not in and that I really did not have to get them fixed!!!!! I live in Southaven, Mississippi and have been trying to get rid of this vehicle since February because it is not worth the money and I am having a very hard time getting a decent offer for it so I won't be so much upside down on the next vehicle I choose. This is my first Lincoln and my last!!!! Oh and not to mention, the first recall was December 2022 and I received the mail regarding the recall February 12th or later. One more thing I need to mention, the driver seat hurts to sit in, it's like the seat digs into your thighs. There is lumbar support for your back in the front seats but it feels like seat cushion have an issue with being too hard.
Corrective Action:
The seat belts in my vehicle takes two to three times to click and stay, the back seat belt on the passenger side was stuck and could not be worn for about a month after the vehicle was driven from Odessa, Tx to me in Memphis, TN on July 1, 2022. The head rest on the passenger side will not adjust at all. It is still stuck forward and is hard to rest my head against it. The Advanced Driver Assistance Systems has stopped working since I got the truck, the steering wheel use to put the vehicle back in my lane but it does not do that anymore. I'm not sure what the difference is between the lane departure warning and the lane keeping assistance but it seems neither one works. Last, but not least the vehicle has a smell coming from it like something is burning under the hood. This vehicle already has two recalls and I called the dealership in Memphis, TN and spoke with Allison and she told me the parts for these recalls were not in and that I really did not have to get them fixed!!!!! I live in Southaven, Mississippi and have been trying to get rid of this vehicle since February because it is not worth the money and I am having a very hard time getting a decent offer for it so I won't be so much upside down on the next vehicle I choose. This is my first Lincoln and my last!!!! Oh and not to mention, the first recall was December 2022 and I received the mail regarding the recall February 12th or later. One more thing I need to mention, the driver seat hurts to sit in, it's like the seat digs into your thighs. There is lumbar support for your back in the front seats but it feels like seat cushion have an issue with being too hard.
Additional Notes:
The seat belts in my vehicle takes two to three times to click and stay, the back seat belt on the passenger side was stuck and could not be worn for about a month after the vehicle was driven from Odessa, Tx to me in Memphis, TN on July 1, 2022. The head rest on the passenger side will not adjust at all. It is still stuck forward and is hard to rest my head against it. The Advanced Driver Assistance Systems has stopped working since I got the truck, the steering wheel use to put the vehicle back in my lane but it does not do that anymore. I'm not sure what the difference is between the lane departure warning and the lane keeping assistance but it seems neither one works. Last, but not least the vehicle has a smell coming from it like something is burning under the hood. This vehicle already has two recalls and I called the dealership in Memphis, TN and spoke with Allison and she told me the parts for these recalls were not in and that I really did not have to get them fixed!!!!! I live in Southaven, Mississippi and have been trying to get rid of this vehicle since February because it is not worth the money and I am having a very hard time getting a decent offer for it so I won't be so much upside down on the next vehicle I choose. This is my first Lincoln and my last!!!! Oh and not to mention, the first recall was December 2022 and I received the mail regarding the recall February 12th or later. One more thing I need to mention, the driver seat hurts to sit in, it's like the seat digs into your thighs. There is lumbar support for your back in the front seats but it feels like seat cushion have an issue with being too hard.
Mfg Campaign: 11511579
Recall Date: Mar 13, 2023
Ford Motor Company
Defect Description:
ENGINE
Potential Consequences:
The seat belts in my vehicle takes two to three times to click and stay, the back seat belt on the passenger side was stuck and could not be worn for about a month after the vehicle was driven from Odessa, Tx to me in Memphis, TN on July 1, 2022. The head rest on the passenger side will not adjust at all. It is still stuck forward and is hard to rest my head against it. The Advanced Driver Assistance Systems has stopped working since I got the truck, the steering wheel use to put the vehicle back in my lane but it does not do that anymore. I'm not sure what the difference is between the lane departure warning and the lane keeping assistance but it seems neither one works. Last, but not least the vehicle has a smell coming from it like something is burning under the hood. This vehicle already has two recalls and I called the dealership in Memphis, TN and spoke with Allison and she told me the parts for these recalls were not in and that I really did not have to get them fixed!!!!! I live in Southaven, Mississippi and have been trying to get rid of this vehicle since February because it is not worth the money and I am having a very hard time getting a decent offer for it so I won't be so much upside down on the next vehicle I choose. This is my first Lincoln and my last!!!! Oh and not to mention, the first recall was December 2022 and I received the mail regarding the recall February 12th or later. One more thing I need to mention, the driver seat hurts to sit in, it's like the seat digs into your thighs. There is lumbar support for your back in the front seats but it feels like seat cushion have an issue with being too hard.
Corrective Action:
The seat belts in my vehicle takes two to three times to click and stay, the back seat belt on the passenger side was stuck and could not be worn for about a month after the vehicle was driven from Odessa, Tx to me in Memphis, TN on July 1, 2022. The head rest on the passenger side will not adjust at all. It is still stuck forward and is hard to rest my head against it. The Advanced Driver Assistance Systems has stopped working since I got the truck, the steering wheel use to put the vehicle back in my lane but it does not do that anymore. I'm not sure what the difference is between the lane departure warning and the lane keeping assistance but it seems neither one works. Last, but not least the vehicle has a smell coming from it like something is burning under the hood. This vehicle already has two recalls and I called the dealership in Memphis, TN and spoke with Allison and she told me the parts for these recalls were not in and that I really did not have to get them fixed!!!!! I live in Southaven, Mississippi and have been trying to get rid of this vehicle since February because it is not worth the money and I am having a very hard time getting a decent offer for it so I won't be so much upside down on the next vehicle I choose. This is my first Lincoln and my last!!!! Oh and not to mention, the first recall was December 2022 and I received the mail regarding the recall February 12th or later. One more thing I need to mention, the driver seat hurts to sit in, it's like the seat digs into your thighs. There is lumbar support for your back in the front seats but it feels like seat cushion have an issue with being too hard.
Additional Notes:
The seat belts in my vehicle takes two to three times to click and stay, the back seat belt on the passenger side was stuck and could not be worn for about a month after the vehicle was driven from Odessa, Tx to me in Memphis, TN on July 1, 2022. The head rest on the passenger side will not adjust at all. It is still stuck forward and is hard to rest my head against it. The Advanced Driver Assistance Systems has stopped working since I got the truck, the steering wheel use to put the vehicle back in my lane but it does not do that anymore. I'm not sure what the difference is between the lane departure warning and the lane keeping assistance but it seems neither one works. Last, but not least the vehicle has a smell coming from it like something is burning under the hood. This vehicle already has two recalls and I called the dealership in Memphis, TN and spoke with Allison and she told me the parts for these recalls were not in and that I really did not have to get them fixed!!!!! I live in Southaven, Mississippi and have been trying to get rid of this vehicle since February because it is not worth the money and I am having a very hard time getting a decent offer for it so I won't be so much upside down on the next vehicle I choose. This is my first Lincoln and my last!!!! Oh and not to mention, the first recall was December 2022 and I received the mail regarding the recall February 12th or later. One more thing I need to mention, the driver seat hurts to sit in, it's like the seat digs into your thighs. There is lumbar support for your back in the front seats but it feels like seat cushion have an issue with being too hard.
Mfg Campaign: 11511579
Recall Date: Mar 13, 2023
Ford Motor Company
Defect Description:
ENGINE
Potential Consequences:
Prior issue 11497970 reported on 12/19/2022. Car stopped without warning in traffic on November 30 and would not start or switch gears to neutral. Towed to Hines Park Lincoln and spent 16 days in the repair shop. It was returned to me on December 15. On December 20, I started the car to drive it for a first test drive around the block. It traveled 2 houses and stopped. After several tries, I got it started and made it to the front of my driveway (blocking the entrance). The car was totally dead. The first tow truck driver could not get it on the flatbed as the wheels were locked. The second truck had rollers to move the car onto the flatbed. My wife will not ride in the car as she does not feel safe. Obviously, if the car stops suddenly on a busy highway or expressway, or any road, it will likely end up in a rearend collision of at least 2 cars. It has a dangerous, safety issue. We don't want the car anymore. Can you do anything to help us?
Corrective Action:
Prior issue 11497970 reported on 12/19/2022. Car stopped without warning in traffic on November 30 and would not start or switch gears to neutral. Towed to Hines Park Lincoln and spent 16 days in the repair shop. It was returned to me on December 15. On December 20, I started the car to drive it for a first test drive around the block. It traveled 2 houses and stopped. After several tries, I got it started and made it to the front of my driveway (blocking the entrance). The car was totally dead. The first tow truck driver could not get it on the flatbed as the wheels were locked. The second truck had rollers to move the car onto the flatbed. My wife will not ride in the car as she does not feel safe. Obviously, if the car stops suddenly on a busy highway or expressway, or any road, it will likely end up in a rearend collision of at least 2 cars. It has a dangerous, safety issue. We don't want the car anymore. Can you do anything to help us?
Additional Notes:
Prior issue 11497970 reported on 12/19/2022. Car stopped without warning in traffic on November 30 and would not start or switch gears to neutral. Towed to Hines Park Lincoln and spent 16 days in the repair shop. It was returned to me on December 15. On December 20, I started the car to drive it for a first test drive around the block. It traveled 2 houses and stopped. After several tries, I got it started and made it to the front of my driveway (blocking the entrance). The car was totally dead. The first tow truck driver could not get it on the flatbed as the wheels were locked. The second truck had rollers to move the car onto the flatbed. My wife will not ride in the car as she does not feel safe. Obviously, if the car stops suddenly on a busy highway or expressway, or any road, it will likely end up in a rearend collision of at least 2 cars. It has a dangerous, safety issue. We don't want the car anymore. Can you do anything to help us?
Mfg Campaign: 11498720
Recall Date: Dec 23, 2022
Ford Motor Company
Defect Description:
ELECTRICAL SYSTEM
Potential Consequences:
Prior issue 11497970 reported on 12/19/2022. Car stopped without warning in traffic on November 30 and would not start or switch gears to neutral. Towed to Hines Park Lincoln and spent 16 days in the repair shop. It was returned to me on December 15. On December 20, I started the car to drive it for a first test drive around the block. It traveled 2 houses and stopped. After several tries, I got it started and made it to the front of my driveway (blocking the entrance). The car was totally dead. The first tow truck driver could not get it on the flatbed as the wheels were locked. The second truck had rollers to move the car onto the flatbed. My wife will not ride in the car as she does not feel safe. Obviously, if the car stops suddenly on a busy highway or expressway, or any road, it will likely end up in a rearend collision of at least 2 cars. It has a dangerous, safety issue. We don't want the car anymore. Can you do anything to help us?
Corrective Action:
Prior issue 11497970 reported on 12/19/2022. Car stopped without warning in traffic on November 30 and would not start or switch gears to neutral. Towed to Hines Park Lincoln and spent 16 days in the repair shop. It was returned to me on December 15. On December 20, I started the car to drive it for a first test drive around the block. It traveled 2 houses and stopped. After several tries, I got it started and made it to the front of my driveway (blocking the entrance). The car was totally dead. The first tow truck driver could not get it on the flatbed as the wheels were locked. The second truck had rollers to move the car onto the flatbed. My wife will not ride in the car as she does not feel safe. Obviously, if the car stops suddenly on a busy highway or expressway, or any road, it will likely end up in a rearend collision of at least 2 cars. It has a dangerous, safety issue. We don't want the car anymore. Can you do anything to help us?
Additional Notes:
Prior issue 11497970 reported on 12/19/2022. Car stopped without warning in traffic on November 30 and would not start or switch gears to neutral. Towed to Hines Park Lincoln and spent 16 days in the repair shop. It was returned to me on December 15. On December 20, I started the car to drive it for a first test drive around the block. It traveled 2 houses and stopped. After several tries, I got it started and made it to the front of my driveway (blocking the entrance). The car was totally dead. The first tow truck driver could not get it on the flatbed as the wheels were locked. The second truck had rollers to move the car onto the flatbed. My wife will not ride in the car as she does not feel safe. Obviously, if the car stops suddenly on a busy highway or expressway, or any road, it will likely end up in a rearend collision of at least 2 cars. It has a dangerous, safety issue. We don't want the car anymore. Can you do anything to help us?
Mfg Campaign: 11498720
Recall Date: Dec 23, 2022
Ford Motor Company
Defect Description:
FUEL/PROPULSION SYSTEM
Potential Consequences:
Prior issue 11497970 reported on 12/19/2022. Car stopped without warning in traffic on November 30 and would not start or switch gears to neutral. Towed to Hines Park Lincoln and spent 16 days in the repair shop. It was returned to me on December 15. On December 20, I started the car to drive it for a first test drive around the block. It traveled 2 houses and stopped. After several tries, I got it started and made it to the front of my driveway (blocking the entrance). The car was totally dead. The first tow truck driver could not get it on the flatbed as the wheels were locked. The second truck had rollers to move the car onto the flatbed. My wife will not ride in the car as she does not feel safe. Obviously, if the car stops suddenly on a busy highway or expressway, or any road, it will likely end up in a rearend collision of at least 2 cars. It has a dangerous, safety issue. We don't want the car anymore. Can you do anything to help us?
Corrective Action:
Prior issue 11497970 reported on 12/19/2022. Car stopped without warning in traffic on November 30 and would not start or switch gears to neutral. Towed to Hines Park Lincoln and spent 16 days in the repair shop. It was returned to me on December 15. On December 20, I started the car to drive it for a first test drive around the block. It traveled 2 houses and stopped. After several tries, I got it started and made it to the front of my driveway (blocking the entrance). The car was totally dead. The first tow truck driver could not get it on the flatbed as the wheels were locked. The second truck had rollers to move the car onto the flatbed. My wife will not ride in the car as she does not feel safe. Obviously, if the car stops suddenly on a busy highway or expressway, or any road, it will likely end up in a rearend collision of at least 2 cars. It has a dangerous, safety issue. We don't want the car anymore. Can you do anything to help us?
Additional Notes:
Prior issue 11497970 reported on 12/19/2022. Car stopped without warning in traffic on November 30 and would not start or switch gears to neutral. Towed to Hines Park Lincoln and spent 16 days in the repair shop. It was returned to me on December 15. On December 20, I started the car to drive it for a first test drive around the block. It traveled 2 houses and stopped. After several tries, I got it started and made it to the front of my driveway (blocking the entrance). The car was totally dead. The first tow truck driver could not get it on the flatbed as the wheels were locked. The second truck had rollers to move the car onto the flatbed. My wife will not ride in the car as she does not feel safe. Obviously, if the car stops suddenly on a busy highway or expressway, or any road, it will likely end up in a rearend collision of at least 2 cars. It has a dangerous, safety issue. We don't want the car anymore. Can you do anything to help us?
Mfg Campaign: 11498720
Recall Date: Dec 23, 2022
Ford Motor Company
Defect Description:
UNKNOWN OR OTHER
Potential Consequences:
The car unexpectantly stopped on Nov. 30 and would not start on a residential road close to a traffic light. It totally conked out and nothing worked except for the hazard lights. Cars had to be diverted around us in busy traffic, The tow truck driver could not get it in neutral and had to take something apart on the dashboard console. The dealership worked for days pulling the plugs, cleaning them, replacing them and the car continued to die out. Their Hotline advised them to use carb clean. which got it started. They tested it for 5 miles and delivered it back Dec. 15. It has been parked in our garage ever since as we don't feel safe driving the car at this point. If the problem recurs, especially on the expressway, we would likely die with the car, as well as involving other people. The car is 9 months old with 6000 miles on it. This was not a simple repair and may or may not have permanently solved the problem. With this terrifying experience, we do not feel safe in the car. This is a leased, practically new car with a dangerous problem.
Corrective Action:
The car unexpectantly stopped on Nov. 30 and would not start on a residential road close to a traffic light. It totally conked out and nothing worked except for the hazard lights. Cars had to be diverted around us in busy traffic, The tow truck driver could not get it in neutral and had to take something apart on the dashboard console. The dealership worked for days pulling the plugs, cleaning them, replacing them and the car continued to die out. Their Hotline advised them to use carb clean. which got it started. They tested it for 5 miles and delivered it back Dec. 15. It has been parked in our garage ever since as we don't feel safe driving the car at this point. If the problem recurs, especially on the expressway, we would likely die with the car, as well as involving other people. The car is 9 months old with 6000 miles on it. This was not a simple repair and may or may not have permanently solved the problem. With this terrifying experience, we do not feel safe in the car. This is a leased, practically new car with a dangerous problem.
Additional Notes:
The car unexpectantly stopped on Nov. 30 and would not start on a residential road close to a traffic light. It totally conked out and nothing worked except for the hazard lights. Cars had to be diverted around us in busy traffic, The tow truck driver could not get it in neutral and had to take something apart on the dashboard console. The dealership worked for days pulling the plugs, cleaning them, replacing them and the car continued to die out. Their Hotline advised them to use carb clean. which got it started. They tested it for 5 miles and delivered it back Dec. 15. It has been parked in our garage ever since as we don't feel safe driving the car at this point. If the problem recurs, especially on the expressway, we would likely die with the car, as well as involving other people. The car is 9 months old with 6000 miles on it. This was not a simple repair and may or may not have permanently solved the problem. With this terrifying experience, we do not feel safe in the car. This is a leased, practically new car with a dangerous problem.
Mfg Campaign: 11497970
Recall Date: Dec 19, 2022
Ford Motor Company
Defect Description:
VISIBILITY:SUN/MOON ROOF ASSEMBLY
Potential Consequences:
The contact owns a 2022 Lincoln Corsair. The contact stated that while driving 76 MPH a loud booming sound suddenly occurred when the front section of the panoramic sunroof exploded and shattered. Moments later, the glass from the shattered sunroof fell into to vehicle hitting the driver. While attempting to prevent the glass from striking the head, the driver’s right hand and arm sustained lacerations and bruising from the falling shards of glass. The injuries did not require medical treatment. Additionally, the front driver’s side and passenger’s side seats were damaged by the falling glass. The contact indicated that no objects had struck the vehicle to cause the failure to occur. The cause of the failure was not yet determined. The local dealer and manufacturer were notified of the failure. The failure mileage was 13,000.
Corrective Action:
The contact owns a 2022 Lincoln Corsair. The contact stated that while driving 76 MPH a loud booming sound suddenly occurred when the front section of the panoramic sunroof exploded and shattered. Moments later, the glass from the shattered sunroof fell into to vehicle hitting the driver. While attempting to prevent the glass from striking the head, the driver’s right hand and arm sustained lacerations and bruising from the falling shards of glass. The injuries did not require medical treatment. Additionally, the front driver’s side and passenger’s side seats were damaged by the falling glass. The contact indicated that no objects had struck the vehicle to cause the failure to occur. The cause of the failure was not yet determined. The local dealer and manufacturer were notified of the failure. The failure mileage was 13,000.
Additional Notes:
The contact owns a 2022 Lincoln Corsair. The contact stated that while driving 76 MPH a loud booming sound suddenly occurred when the front section of the panoramic sunroof exploded and shattered. Moments later, the glass from the shattered sunroof fell into to vehicle hitting the driver. While attempting to prevent the glass from striking the head, the driver’s right hand and arm sustained lacerations and bruising from the falling shards of glass. The injuries did not require medical treatment. Additionally, the front driver’s side and passenger’s side seats were damaged by the falling glass. The contact indicated that no objects had struck the vehicle to cause the failure to occur. The cause of the failure was not yet determined. The local dealer and manufacturer were notified of the failure. The failure mileage was 13,000.
Mfg Campaign: 11488299
Recall Date: Oct 7, 2022
Ford Motor Company
Defect Description:
SERVICE BRAKES
Potential Consequences:
The contact owns a 2022 Lincoln Corsair. The contact stated while driving approximately 20 MPH and depressing the brake pedal, the braking system malfunctioned and the vehicle continued driving forward without slowing down. On one occasion, the front passenger’s side wheel made contact with the curb due to braking failure. The cause of the failure was not yet determined. The manufacturer and local dealer were notified of the failure. The failure mileage was 1,600.
Corrective Action:
The contact owns a 2022 Lincoln Corsair. The contact stated while driving approximately 20 MPH and depressing the brake pedal, the braking system malfunctioned and the vehicle continued driving forward without slowing down. On one occasion, the front passenger’s side wheel made contact with the curb due to braking failure. The cause of the failure was not yet determined. The manufacturer and local dealer were notified of the failure. The failure mileage was 1,600.
Additional Notes:
The contact owns a 2022 Lincoln Corsair. The contact stated while driving approximately 20 MPH and depressing the brake pedal, the braking system malfunctioned and the vehicle continued driving forward without slowing down. On one occasion, the front passenger’s side wheel made contact with the curb due to braking failure. The cause of the failure was not yet determined. The manufacturer and local dealer were notified of the failure. The failure mileage was 1,600.
Mfg Campaign: 11486494
Recall Date: Sep 26, 2022
Ford Motor Company
Defect Description:
UNKNOWN OR OTHER
Potential Consequences:
The roof of my Lincoln 2022 roof leaks water above the driver seat during rain, while driving, or when the car is parked. I checked the sunroof, but there is no sign of a water leak from around the seal. It looks like the water is entering the roof panel either from the front windshield glass or elsewhere. The water drips on the driver seat and the steering wheel and has caused discoloration to the driver seat. This water leak distracted me while driving due to sudden water leak, it is not safe as it could cause accident.
Corrective Action:
The roof of my Lincoln 2022 roof leaks water above the driver seat during rain, while driving, or when the car is parked. I checked the sunroof, but there is no sign of a water leak from around the seal. It looks like the water is entering the roof panel either from the front windshield glass or elsewhere. The water drips on the driver seat and the steering wheel and has caused discoloration to the driver seat. This water leak distracted me while driving due to sudden water leak, it is not safe as it could cause accident.
Additional Notes:
The roof of my Lincoln 2022 roof leaks water above the driver seat during rain, while driving, or when the car is parked. I checked the sunroof, but there is no sign of a water leak from around the seal. It looks like the water is entering the roof panel either from the front windshield glass or elsewhere. The water drips on the driver seat and the steering wheel and has caused discoloration to the driver seat. This water leak distracted me while driving due to sudden water leak, it is not safe as it could cause accident.
Mfg Campaign: 11472275
Recall Date: Jul 4, 2022
Ford Motor Company
Defect Description:
STRUCTURE:BODY
Potential Consequences:
The roof of my Lincoln 2022 roof leaks water above the driver seat during rain, while driving, or when the car is parked. I checked the sunroof, but there is no sign of a water leak from around the seal. It looks like the water is entering the roof panel either from the front windshield glass or elsewhere. The water drips on the driver seat and the steering wheel and has caused discoloration to the driver seat. This water leak distracted me while driving due to sudden water leak, it is not safe as it could cause accident.
Corrective Action:
The roof of my Lincoln 2022 roof leaks water above the driver seat during rain, while driving, or when the car is parked. I checked the sunroof, but there is no sign of a water leak from around the seal. It looks like the water is entering the roof panel either from the front windshield glass or elsewhere. The water drips on the driver seat and the steering wheel and has caused discoloration to the driver seat. This water leak distracted me while driving due to sudden water leak, it is not safe as it could cause accident.
Additional Notes:
The roof of my Lincoln 2022 roof leaks water above the driver seat during rain, while driving, or when the car is parked. I checked the sunroof, but there is no sign of a water leak from around the seal. It looks like the water is entering the roof panel either from the front windshield glass or elsewhere. The water drips on the driver seat and the steering wheel and has caused discoloration to the driver seat. This water leak distracted me while driving due to sudden water leak, it is not safe as it could cause accident.
Mfg Campaign: 11472275
Recall Date: Jul 4, 2022
Ford Motor Company
Defect Description:
BACK OVER PREVENTION: SENSING SYSTEM: CAMERA
Potential Consequences:
The screen in which my backup camera appears on seems to not be connected to my vehicle. This screen is also the primary method for controlling AC, radio, parking/camera, and general settings. Initially it was black and did not turn on. After doing some type of “reset” that was suggested during the Lincoln chat, it came on; however, it looks like it was updated with a Ford update, is blue, and looks completely different. It also does not sync to my vehicle and backup camera still does not work. I also have to manually turn radio off because the screen will literally stay on and run the battery. I am simply scared to drive my new vehicle! Service can not get me in until next week which makes me nervous!
Corrective Action:
The screen in which my backup camera appears on seems to not be connected to my vehicle. This screen is also the primary method for controlling AC, radio, parking/camera, and general settings. Initially it was black and did not turn on. After doing some type of “reset” that was suggested during the Lincoln chat, it came on; however, it looks like it was updated with a Ford update, is blue, and looks completely different. It also does not sync to my vehicle and backup camera still does not work. I also have to manually turn radio off because the screen will literally stay on and run the battery. I am simply scared to drive my new vehicle! Service can not get me in until next week which makes me nervous!
Additional Notes:
The screen in which my backup camera appears on seems to not be connected to my vehicle. This screen is also the primary method for controlling AC, radio, parking/camera, and general settings. Initially it was black and did not turn on. After doing some type of “reset” that was suggested during the Lincoln chat, it came on; however, it looks like it was updated with a Ford update, is blue, and looks completely different. It also does not sync to my vehicle and backup camera still does not work. I also have to manually turn radio off because the screen will literally stay on and run the battery. I am simply scared to drive my new vehicle! Service can not get me in until next week which makes me nervous!
Mfg Campaign: 11464682
Recall Date: May 15, 2022
Ford Motor Company
Defect Description:
SEATS
Potential Consequences:
This luxury car has seat three seat memory positions: When you press the button the seat should go back to the computer-stored position (For the seat and steering wheel). The computer-stored position does not remember the position resulting in one getting jammed against the steering wheel and jamming ones feet into the peddles. While the seat memory recall feature is intended to be disabled unless stopped, the feature can be activated when moving slowly, like when approaching a stop at a stop sign or the garage door. The combination of the defect in the computer-stored position and being able to activate the feature while moving slowly has almost led to me not being able to press the brake or jam the gas pedal. This problem also existed in the 2020 model Corsair and I presume the 2021 model Corsair. The central fix should be Lincoln fixes the seat (steering wheel too) memory recall feature.
Corrective Action:
This luxury car has seat three seat memory positions: When you press the button the seat should go back to the computer-stored position (For the seat and steering wheel). The computer-stored position does not remember the position resulting in one getting jammed against the steering wheel and jamming ones feet into the peddles. While the seat memory recall feature is intended to be disabled unless stopped, the feature can be activated when moving slowly, like when approaching a stop at a stop sign or the garage door. The combination of the defect in the computer-stored position and being able to activate the feature while moving slowly has almost led to me not being able to press the brake or jam the gas pedal. This problem also existed in the 2020 model Corsair and I presume the 2021 model Corsair. The central fix should be Lincoln fixes the seat (steering wheel too) memory recall feature.
Additional Notes:
This luxury car has seat three seat memory positions: When you press the button the seat should go back to the computer-stored position (For the seat and steering wheel). The computer-stored position does not remember the position resulting in one getting jammed against the steering wheel and jamming ones feet into the peddles. While the seat memory recall feature is intended to be disabled unless stopped, the feature can be activated when moving slowly, like when approaching a stop at a stop sign or the garage door. The combination of the defect in the computer-stored position and being able to activate the feature while moving slowly has almost led to me not being able to press the brake or jam the gas pedal. This problem also existed in the 2020 model Corsair and I presume the 2021 model Corsair. The central fix should be Lincoln fixes the seat (steering wheel too) memory recall feature.
Mfg Campaign: 11458323
Recall Date: Mar 25, 2022
Ford Motor Company
Defect Description:
STEERING
Potential Consequences:
This luxury car has seat three seat memory positions: When you press the button the seat should go back to the computer-stored position (For the seat and steering wheel). The computer-stored position does not remember the position resulting in one getting jammed against the steering wheel and jamming ones feet into the peddles. While the seat memory recall feature is intended to be disabled unless stopped, the feature can be activated when moving slowly, like when approaching a stop at a stop sign or the garage door. The combination of the defect in the computer-stored position and being able to activate the feature while moving slowly has almost led to me not being able to press the brake or jam the gas pedal. This problem also existed in the 2020 model Corsair and I presume the 2021 model Corsair. The central fix should be Lincoln fixes the seat (steering wheel too) memory recall feature.
Corrective Action:
This luxury car has seat three seat memory positions: When you press the button the seat should go back to the computer-stored position (For the seat and steering wheel). The computer-stored position does not remember the position resulting in one getting jammed against the steering wheel and jamming ones feet into the peddles. While the seat memory recall feature is intended to be disabled unless stopped, the feature can be activated when moving slowly, like when approaching a stop at a stop sign or the garage door. The combination of the defect in the computer-stored position and being able to activate the feature while moving slowly has almost led to me not being able to press the brake or jam the gas pedal. This problem also existed in the 2020 model Corsair and I presume the 2021 model Corsair. The central fix should be Lincoln fixes the seat (steering wheel too) memory recall feature.
Additional Notes:
This luxury car has seat three seat memory positions: When you press the button the seat should go back to the computer-stored position (For the seat and steering wheel). The computer-stored position does not remember the position resulting in one getting jammed against the steering wheel and jamming ones feet into the peddles. While the seat memory recall feature is intended to be disabled unless stopped, the feature can be activated when moving slowly, like when approaching a stop at a stop sign or the garage door. The combination of the defect in the computer-stored position and being able to activate the feature while moving slowly has almost led to me not being able to press the brake or jam the gas pedal. This problem also existed in the 2020 model Corsair and I presume the 2021 model Corsair. The central fix should be Lincoln fixes the seat (steering wheel too) memory recall feature.
Mfg Campaign: 11458323
Recall Date: Mar 25, 2022
Ford Motor Company
Defect Description:
SERVICE BRAKES
Potential Consequences:
This luxury car has seat three seat memory positions: When you press the button the seat should go back to the computer-stored position (For the seat and steering wheel). The computer-stored position does not remember the position resulting in one getting jammed against the steering wheel and jamming ones feet into the peddles. While the seat memory recall feature is intended to be disabled unless stopped, the feature can be activated when moving slowly, like when approaching a stop at a stop sign or the garage door. The combination of the defect in the computer-stored position and being able to activate the feature while moving slowly has almost led to me not being able to press the brake or jam the gas pedal. This problem also existed in the 2020 model Corsair and I presume the 2021 model Corsair. The central fix should be Lincoln fixes the seat (steering wheel too) memory recall feature.
Corrective Action:
This luxury car has seat three seat memory positions: When you press the button the seat should go back to the computer-stored position (For the seat and steering wheel). The computer-stored position does not remember the position resulting in one getting jammed against the steering wheel and jamming ones feet into the peddles. While the seat memory recall feature is intended to be disabled unless stopped, the feature can be activated when moving slowly, like when approaching a stop at a stop sign or the garage door. The combination of the defect in the computer-stored position and being able to activate the feature while moving slowly has almost led to me not being able to press the brake or jam the gas pedal. This problem also existed in the 2020 model Corsair and I presume the 2021 model Corsair. The central fix should be Lincoln fixes the seat (steering wheel too) memory recall feature.
Additional Notes:
This luxury car has seat three seat memory positions: When you press the button the seat should go back to the computer-stored position (For the seat and steering wheel). The computer-stored position does not remember the position resulting in one getting jammed against the steering wheel and jamming ones feet into the peddles. While the seat memory recall feature is intended to be disabled unless stopped, the feature can be activated when moving slowly, like when approaching a stop at a stop sign or the garage door. The combination of the defect in the computer-stored position and being able to activate the feature while moving slowly has almost led to me not being able to press the brake or jam the gas pedal. This problem also existed in the 2020 model Corsair and I presume the 2021 model Corsair. The central fix should be Lincoln fixes the seat (steering wheel too) memory recall feature.
Mfg Campaign: 11458323
Recall Date: Mar 25, 2022
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