Complaints & Recalls
Official Safety Recalls - Important!
53 RecallsThese are official manufacturer recalls ordered by NHTSA for safety defects. If you own this vehicle, contact your dealer immediately for free repairs.
Ford Motor Company
Safety Issue:
Ford Motor Company (Ford) is recalling certain 2018-2022 Transit Connect, 2019-2020 MKZ, Edge, Continental, F-150, Nautilus, Fusion, 2019-2023 Ranger, Mustang, 2020-2021 EcoSport, Expedition, Navigator, 2020-2022 Escape, F-250 SD, Corsair, 2020-2023 Aviator, Transit, 2020-2024 Explorer, 2021-2024 Bronco Sport, and 2022-2024 Maverick vehicles. A software error may cause the rearview camera to display a blank image, or the image may remain on the display after the backing event has ended.
Potential Risk:
FREE Recall Solution:
Mfg Campaign: 25S72
Ford Motor Company
Safety Issue:
Ford Motor Company (Ford) is recalling certain 2020-2023 Lincoln Aviator and Lincoln Corsair vehicles equipped with a Revel Audio System that were repaired incorrectly under recall 22V-953. When the driver's seat belt is not buckled and the vehicle is started, the seat belt warning system may activate the audible warning chime for an insufficient amount of time of less than 4 seconds. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 208, "Occupant Crash Protection."
Potential Risk:
FREE Recall Solution:
Mfg Campaign: 25C18
Recall Date: May 23, 2025
Ford Motor Company
Safety Issue:
Ford Motor Company (Ford) is recalling certain 2020-2023 Escape, 2021-2023 Corsair, and 2022-2023 Maverick vehicles equipped with 2.5L HEV or PHEV engines that were repaired incorrectly under recall 23V380. In the event of an engine failure, engine oil and fuel vapor may be released into the engine compartment and accumulate near ignition sources such as hot engine or exhaust components, possibly resulting in an engine compartment fire.
Potential Risk:
FREE Recall Solution:
Mfg Campaign: 25S54
Recall Date: May 23, 2025
Ford Motor Company
Safety Issue:
Ford Motor Company (Ford) is recalling certain 2020-2023 Explorer, Lincoln Aviator, and 2020-2022 Lincoln Corsair vehicles previously repaired incorrectly under recall number 23V-342. The video output may fail, preventing the rearview camera image from displaying.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 888-327-4236 (TTY 888-275-9171) or go to nhtsa.gov.
Mfg Campaign: 25S27
Recall Date: Mar 14, 2025
Ford Motor Company
Safety Issue:
Ford Motor Company (Ford) is recalling certain 2022-2024 Maverick, 2022 Escape, and 2021-2022 Lincoln Corsair vehicles previously repaired incorrectly under recall number 24V-330. The Hybrid Powertrain Control Module (HPCM) software may cause the vehicle to shift into neutral unexpectedly, causing a loss of drive power.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 888-327-4236 (TTY 888-275-9171) or go to nhtsa.gov.
Mfg Campaign: 25S16
Recall Date: Feb 28, 2025
Ford Motor Company
Safety Issue:
Ford Motor Company (Ford) is recalling certain 2021 Expedition, 2021-2022 Super Duty F-250, F-350, F-450, F-550, F-600, and 2020-2022 Lincoln Corsair vehicles. The rearview camera may display a blank or distorted image.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153) or go to nhtsa.gov.
Mfg Campaign: 25S05
Ford Motor Company
Safety Issue:
Ford Motor Company (Ford) is recalling certain 2020-2024 Ford Escape, and 2021-2024 Lincoln Corsair vehicles. A manufacturing defect in one or more of the high voltage battery cells may result in an internal short circuit and battery failure.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153) or go to nhtsa.gov.
Mfg Campaign: 24S79
Recall Date: Dec 20, 2024
Ford Motor Company
Safety Issue:
Ford Motor Company (Ford) is recalling certain 2020-2025 Explorer, Lincoln Aviator, 2020-2024 Escape, Lincoln Corsair, 2018-2024 F-150, Expedition and Lincoln Navigator vehicles. The air bag warning label may be missing from the dashboard. As such, these vehicles fail to comply with the requirement Federal Motor Vehicle Safety Standard number 208, "Occupant Crash Protection."
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153) or go to nhtsa.gov.
Mfg Campaign: 24C39
Recall Date: Nov 8, 2024
Ford Motor Company
Safety Issue:
Ford Motor Company (Ford) is recalling certain 2022-2024 Maverick, 2020-2022 Escape, and 2021-2022 Lincoln Corsair vehicles. The Hybrid Powertrain Control Module (HPCM) software may cause the vehicle to shift into neutral unexpectedly, causing a loss of drive power.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Mfg Campaign: 24S33
Recall Date: May 10, 2024
Ford Motor Company
Safety Issue:
Ford Motor Company (Ford) is recalling certain 2020-2023 Escape, 2022-2023 Maverick, and 2021-2023 Corsair vehicles equipped with 2.5L HEV or PHEV engines. In the event of an engine failure, engine oil and fuel vapor may be released into the engine compartment and accumulate near ignition sources such as hot engine or exhaust components, possibly resulting in an engine compartment fire.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Mfg Campaign: 23S27
Recall Date: May 26, 2023
Ford Motor Company
Safety Issue:
Ford Motor Company (Ford) is recalling certain 2020-2023 Explorer, Lincoln Aviator, and 2020-2022 Lincoln Corsair vehicles equipped with a 360-degree camera. The video output may fail, preventing the rearview camera image from displaying.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Mfg Campaign: 23S23
Recall Date: May 12, 2023
Ford Motor Company
Safety Issue:
Ford Motor Company (Ford) is recalling certain 2020-2023 Explorer, Lincoln Aviator, and 2020-2022 Lincoln Corsair vehicles equipped with a 360-degree camera. The video output may fail, preventing the rearview camera image from displaying.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Mfg Campaign: 23S02
Recall Date: Jan 23, 2023
Ford Motor Company
Safety Issue:
Ford Motor Company (Ford) is recalling certain 2020-2023 Lincoln Aviator and 2020-2022 Lincoln Corsair vehicles equipped with a Revel Audio System. When the driver's seat belt is not buckled and the vehicle is started, the seat belt warning system may activate the audible warning chime for an insufficient amount of time of less than 4 seconds. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 208, "Occupant Crash Protection."
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Mfg Campaign: 22C35
Recall Date: Dec 23, 2022
Ford Motor Company
Safety Issue:
Ford Motor Company (Ford) is recalling certain 2020-2022 Escape, 2021-2022 Lincoln Corsair, and 2022 Maverick vehicles equipped with 2.5L HEV or PHEV engines. In the event of an engine failure, engine oil and fuel vapor may be released into the engine compartment and accumulate near ignition sources such as hot engine or exhaust components, possibly resulting in an engine compartment fire.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Mfg Campaign: 22S47
Recall Date: Jul 7, 2022
Ford Motor Company
Safety Issue:
Ford Motor Company (Ford) is recalling certain 2022 Corsair and 2021-2022 Escape vehicles equipped with a 2.5L Hybrid powertrain. The high voltage battery may fail, resulting in a sudden loss of drive power.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Mfg Campaign: 21S48
Recall Date: Mar 11, 2022
Consumer Complaints
34 ComplaintsFord Motor Company
Defect Description:
ELECTRICAL SYSTEM
Potential Consequences:
On the morning of [XXX], I lost power while driving. The dashboard remained lit, however, I had no ability to restart the car. The car was towed to the nearest dealership. Lincoln has opened case # [XXX]. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Corrective Action:
On the morning of [XXX], I lost power while driving. The dashboard remained lit, however, I had no ability to restart the car. The car was towed to the nearest dealership. Lincoln has opened case # [XXX]. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Additional Notes:
On the morning of [XXX], I lost power while driving. The dashboard remained lit, however, I had no ability to restart the car. The car was towed to the nearest dealership. Lincoln has opened case # [XXX]. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Mfg Campaign: 11661063
Recall Date: May 14, 2025
Ford Motor Company
Defect Description:
UNKNOWN OR OTHER
Potential Consequences:
On the morning of [XXX], I lost power while driving. The dashboard remained lit, however, I had no ability to restart the car. The car was towed to the nearest dealership. Lincoln has opened case # [XXX]. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Corrective Action:
On the morning of [XXX], I lost power while driving. The dashboard remained lit, however, I had no ability to restart the car. The car was towed to the nearest dealership. Lincoln has opened case # [XXX]. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Additional Notes:
On the morning of [XXX], I lost power while driving. The dashboard remained lit, however, I had no ability to restart the car. The car was towed to the nearest dealership. Lincoln has opened case # [XXX]. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Mfg Campaign: 11661063
Recall Date: May 14, 2025
Ford Motor Company
Defect Description:
ELECTRICAL SYSTEM
Potential Consequences:
The contact owns a 2022 Lincoln Corsair. The contact received notification of NHTSA Campaign Number: 24V954000 (Electrical System); however, the part to do the recall repair was unavailable. The local dealer was contacted and confirmed that parts were not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.
Corrective Action:
The contact owns a 2022 Lincoln Corsair. The contact received notification of NHTSA Campaign Number: 24V954000 (Electrical System); however, the part to do the recall repair was unavailable. The local dealer was contacted and confirmed that parts were not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.
Additional Notes:
The contact owns a 2022 Lincoln Corsair. The contact received notification of NHTSA Campaign Number: 24V954000 (Electrical System); however, the part to do the recall repair was unavailable. The local dealer was contacted and confirmed that parts were not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.
Mfg Campaign: 11660452
Recall Date: May 12, 2025
Ford Motor Company
Defect Description:
ELECTRICAL SYSTEM
Potential Consequences:
The contact owns a 2022 Lincoln Corsair. The contact received notification of NHTSA Campaign Number: 24V954000 (Electrical System); however, the part to do the recall repair was unavailable. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.
Corrective Action:
The contact owns a 2022 Lincoln Corsair. The contact received notification of NHTSA Campaign Number: 24V954000 (Electrical System); however, the part to do the recall repair was unavailable. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.
Additional Notes:
The contact owns a 2022 Lincoln Corsair. The contact received notification of NHTSA Campaign Number: 24V954000 (Electrical System); however, the part to do the recall repair was unavailable. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.
Mfg Campaign: 11659270
Recall Date: May 6, 2025
Ford Motor Company
Defect Description:
ELECTRICAL SYSTEM
Potential Consequences:
The contact owns a 2022 Lincoln Corsair. The contact received notification of NHTSA Campaign Number: 24V954000 (ELECTRICAL SYSTEM); however, the part to do the recall repair was not yet available. The local dealer was contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.
Corrective Action:
The contact owns a 2022 Lincoln Corsair. The contact received notification of NHTSA Campaign Number: 24V954000 (ELECTRICAL SYSTEM); however, the part to do the recall repair was not yet available. The local dealer was contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.
Additional Notes:
The contact owns a 2022 Lincoln Corsair. The contact received notification of NHTSA Campaign Number: 24V954000 (ELECTRICAL SYSTEM); however, the part to do the recall repair was not yet available. The local dealer was contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.
Mfg Campaign: 11657471
Recall Date: Apr 29, 2025
Ford Motor Company
Defect Description:
ELECTRICAL SYSTEM
Potential Consequences:
The contact owns a 2022 Lincoln Corsair. The contact received notification of NHTSA Campaign Number: 24V954000(Electrical System); however, the part to do the repair was not yet available. No further information was available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.
Corrective Action:
The contact owns a 2022 Lincoln Corsair. The contact received notification of NHTSA Campaign Number: 24V954000(Electrical System); however, the part to do the repair was not yet available. No further information was available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.
Additional Notes:
The contact owns a 2022 Lincoln Corsair. The contact received notification of NHTSA Campaign Number: 24V954000(Electrical System); however, the part to do the repair was not yet available. No further information was available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.
Mfg Campaign: 11654072
Recall Date: Apr 11, 2025
Ford Motor Company
Defect Description:
ELECTRICAL SYSTEM
Potential Consequences:
The contact owns a 2022 Lincoln Corsair. The contact received notification of NHTSA Campaign Number: 24V954000 (Electrical System); however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The dealer was made aware of the issue and confirmed that parts were not yet available. The manufacturer was made aware of the issue and confirmed that parts were not yet available. The contact had not experienced a failure. VIN tool confirms parts not available.
Corrective Action:
The contact owns a 2022 Lincoln Corsair. The contact received notification of NHTSA Campaign Number: 24V954000 (Electrical System); however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The dealer was made aware of the issue and confirmed that parts were not yet available. The manufacturer was made aware of the issue and confirmed that parts were not yet available. The contact had not experienced a failure. VIN tool confirms parts not available.
Additional Notes:
The contact owns a 2022 Lincoln Corsair. The contact received notification of NHTSA Campaign Number: 24V954000 (Electrical System); however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The dealer was made aware of the issue and confirmed that parts were not yet available. The manufacturer was made aware of the issue and confirmed that parts were not yet available. The contact had not experienced a failure. VIN tool confirms parts not available.
Mfg Campaign: 11650525
Recall Date: Mar 25, 2025
Ford Motor Company
Defect Description:
SERVICE BRAKES
Potential Consequences:
Not often, but at least 1-2 times a year at slow speeds, the brakes fail to function. The pedal feels odd, and unresponsive usually under 5mph parking lot type speeds. Have to place car in park in order for it to stop. Had to dealer when I first got it almost 3yrs ago but they were unable ro duplicate. Restarting the car resolved issue for the instance and it could be a year before it happens again. It’s scary, Google search brings this issue right up with a lot of complaints. This sounds like a future recall.
Corrective Action:
Not often, but at least 1-2 times a year at slow speeds, the brakes fail to function. The pedal feels odd, and unresponsive usually under 5mph parking lot type speeds. Have to place car in park in order for it to stop. Had to dealer when I first got it almost 3yrs ago but they were unable ro duplicate. Restarting the car resolved issue for the instance and it could be a year before it happens again. It’s scary, Google search brings this issue right up with a lot of complaints. This sounds like a future recall.
Additional Notes:
Not often, but at least 1-2 times a year at slow speeds, the brakes fail to function. The pedal feels odd, and unresponsive usually under 5mph parking lot type speeds. Have to place car in park in order for it to stop. Had to dealer when I first got it almost 3yrs ago but they were unable ro duplicate. Restarting the car resolved issue for the instance and it could be a year before it happens again. It’s scary, Google search brings this issue right up with a lot of complaints. This sounds like a future recall.
Mfg Campaign: 11647067
Recall Date: Mar 7, 2025
Ford Motor Company
Defect Description:
UNKNOWN OR OTHER
Potential Consequences:
I bought my car new. It has 5070 miles and the battery went dead. The car is in the garage when not in use. The dealer would not replace it and I contacted the Lincoln company and hear no response from them.
Corrective Action:
I bought my car new. It has 5070 miles and the battery went dead. The car is in the garage when not in use. The dealer would not replace it and I contacted the Lincoln company and hear no response from them.
Additional Notes:
I bought my car new. It has 5070 miles and the battery went dead. The car is in the garage when not in use. The dealer would not replace it and I contacted the Lincoln company and hear no response from them.
Mfg Campaign: 11643038
Recall Date: Feb 16, 2025
Ford Motor Company
Defect Description:
SERVICE BRAKES
Potential Consequences:
While driving on [XXX] I was in traffic, Car ahead of me was 2 Car lengths ahead, emergency Brake slammed on! I had put my foot lightly on brake to slow down to keep safe distance! We were violently thrown forward( unexpected stoppage) . Car in back had to slam on its brakes and swerve off Road to keep from hitting us! This has happened about 4 times. I have taken Car to dealer and they keep saying there is nothing wrong with the Car! The Service guy who I am assigned to told me to cut off the Braking system. If it’s not safe why do the keep it on the Car and sell it! I am afraid to drive the Car for fear I will be killed or injure somebody else! The Service dept does not note what I brought Car in for on my service history, this is deceptive record keeping! Claiming I brought Car in for other services, when I clearly complained about the Braking problem! INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Corrective Action:
While driving on [XXX] I was in traffic, Car ahead of me was 2 Car lengths ahead, emergency Brake slammed on! I had put my foot lightly on brake to slow down to keep safe distance! We were violently thrown forward( unexpected stoppage) . Car in back had to slam on its brakes and swerve off Road to keep from hitting us! This has happened about 4 times. I have taken Car to dealer and they keep saying there is nothing wrong with the Car! The Service guy who I am assigned to told me to cut off the Braking system. If it’s not safe why do the keep it on the Car and sell it! I am afraid to drive the Car for fear I will be killed or injure somebody else! The Service dept does not note what I brought Car in for on my service history, this is deceptive record keeping! Claiming I brought Car in for other services, when I clearly complained about the Braking problem! INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Additional Notes:
While driving on [XXX] I was in traffic, Car ahead of me was 2 Car lengths ahead, emergency Brake slammed on! I had put my foot lightly on brake to slow down to keep safe distance! We were violently thrown forward( unexpected stoppage) . Car in back had to slam on its brakes and swerve off Road to keep from hitting us! This has happened about 4 times. I have taken Car to dealer and they keep saying there is nothing wrong with the Car! The Service guy who I am assigned to told me to cut off the Braking system. If it’s not safe why do the keep it on the Car and sell it! I am afraid to drive the Car for fear I will be killed or injure somebody else! The Service dept does not note what I brought Car in for on my service history, this is deceptive record keeping! Claiming I brought Car in for other services, when I clearly complained about the Braking problem! INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Mfg Campaign: 11621224
Recall Date: Oct 22, 2024
Ford Motor Company
Defect Description:
FORWARD COLLISION AVOIDANCE: AUTOMATIC EMERGENCY BRAKING
Potential Consequences:
While driving on [XXX] I was in traffic, Car ahead of me was 2 Car lengths ahead, emergency Brake slammed on! I had put my foot lightly on brake to slow down to keep safe distance! We were violently thrown forward( unexpected stoppage) . Car in back had to slam on its brakes and swerve off Road to keep from hitting us! This has happened about 4 times. I have taken Car to dealer and they keep saying there is nothing wrong with the Car! The Service guy who I am assigned to told me to cut off the Braking system. If it’s not safe why do the keep it on the Car and sell it! I am afraid to drive the Car for fear I will be killed or injure somebody else! The Service dept does not note what I brought Car in for on my service history, this is deceptive record keeping! Claiming I brought Car in for other services, when I clearly complained about the Braking problem! INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Corrective Action:
While driving on [XXX] I was in traffic, Car ahead of me was 2 Car lengths ahead, emergency Brake slammed on! I had put my foot lightly on brake to slow down to keep safe distance! We were violently thrown forward( unexpected stoppage) . Car in back had to slam on its brakes and swerve off Road to keep from hitting us! This has happened about 4 times. I have taken Car to dealer and they keep saying there is nothing wrong with the Car! The Service guy who I am assigned to told me to cut off the Braking system. If it’s not safe why do the keep it on the Car and sell it! I am afraid to drive the Car for fear I will be killed or injure somebody else! The Service dept does not note what I brought Car in for on my service history, this is deceptive record keeping! Claiming I brought Car in for other services, when I clearly complained about the Braking problem! INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Additional Notes:
While driving on [XXX] I was in traffic, Car ahead of me was 2 Car lengths ahead, emergency Brake slammed on! I had put my foot lightly on brake to slow down to keep safe distance! We were violently thrown forward( unexpected stoppage) . Car in back had to slam on its brakes and swerve off Road to keep from hitting us! This has happened about 4 times. I have taken Car to dealer and they keep saying there is nothing wrong with the Car! The Service guy who I am assigned to told me to cut off the Braking system. If it’s not safe why do the keep it on the Car and sell it! I am afraid to drive the Car for fear I will be killed or injure somebody else! The Service dept does not note what I brought Car in for on my service history, this is deceptive record keeping! Claiming I brought Car in for other services, when I clearly complained about the Braking problem! INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Mfg Campaign: 11621224
Recall Date: Oct 22, 2024
Ford Motor Company
Defect Description:
UNKNOWN OR OTHER
Potential Consequences:
May 12,2023 Manufacturer Recall Number23S23 NHTSA Recall Number23V342 Despite my repeated calls, Pugmire Lincoln of Marietta has failed to schedule a repair to my recalled rear camera. Right now, the camera works about 50% of the time and remains a dangerous situation. I have spoken to the Dealer's Maintenance Manager and the Sales Manager, who do nothing but deflect, with promises to call me back but they never do.
Corrective Action:
May 12,2023 Manufacturer Recall Number23S23 NHTSA Recall Number23V342 Despite my repeated calls, Pugmire Lincoln of Marietta has failed to schedule a repair to my recalled rear camera. Right now, the camera works about 50% of the time and remains a dangerous situation. I have spoken to the Dealer's Maintenance Manager and the Sales Manager, who do nothing but deflect, with promises to call me back but they never do.
Additional Notes:
May 12,2023 Manufacturer Recall Number23S23 NHTSA Recall Number23V342 Despite my repeated calls, Pugmire Lincoln of Marietta has failed to schedule a repair to my recalled rear camera. Right now, the camera works about 50% of the time and remains a dangerous situation. I have spoken to the Dealer's Maintenance Manager and the Sales Manager, who do nothing but deflect, with promises to call me back but they never do.
Mfg Campaign: 11612166
Recall Date: Sep 2, 2024
Ford Motor Company
Defect Description:
BACK OVER PREVENTION: SENSING SYSTEM: CAMERA
Potential Consequences:
May 12,2023 Manufacturer Recall Number23S23 NHTSA Recall Number23V342 Despite my repeated calls, Pugmire Lincoln of Marietta has failed to schedule a repair to my recalled rear camera. Right now, the camera works about 50% of the time and remains a dangerous situation. I have spoken to the Dealer's Maintenance Manager and the Sales Manager, who do nothing but deflect, with promises to call me back but they never do.
Corrective Action:
May 12,2023 Manufacturer Recall Number23S23 NHTSA Recall Number23V342 Despite my repeated calls, Pugmire Lincoln of Marietta has failed to schedule a repair to my recalled rear camera. Right now, the camera works about 50% of the time and remains a dangerous situation. I have spoken to the Dealer's Maintenance Manager and the Sales Manager, who do nothing but deflect, with promises to call me back but they never do.
Additional Notes:
May 12,2023 Manufacturer Recall Number23S23 NHTSA Recall Number23V342 Despite my repeated calls, Pugmire Lincoln of Marietta has failed to schedule a repair to my recalled rear camera. Right now, the camera works about 50% of the time and remains a dangerous situation. I have spoken to the Dealer's Maintenance Manager and the Sales Manager, who do nothing but deflect, with promises to call me back but they never do.
Mfg Campaign: 11612166
Recall Date: Sep 2, 2024
Ford Motor Company
Defect Description:
SEATS
Potential Consequences:
Memory seat moves on its own while driving. It also fails to retain memory settings. Has been to dealer multiple times and the seat motor was replaced twice. It's dangerous to drive as you must adjust seat while driving constantly. Electronics system doesn't remember settings forcing you to continually adjust while driving - very distracting. Once the seat pushed me all the way forward onto the dashboard while driving on the freeway.
Corrective Action:
Memory seat moves on its own while driving. It also fails to retain memory settings. Has been to dealer multiple times and the seat motor was replaced twice. It's dangerous to drive as you must adjust seat while driving constantly. Electronics system doesn't remember settings forcing you to continually adjust while driving - very distracting. Once the seat pushed me all the way forward onto the dashboard while driving on the freeway.
Additional Notes:
Memory seat moves on its own while driving. It also fails to retain memory settings. Has been to dealer multiple times and the seat motor was replaced twice. It's dangerous to drive as you must adjust seat while driving constantly. Electronics system doesn't remember settings forcing you to continually adjust while driving - very distracting. Once the seat pushed me all the way forward onto the dashboard while driving on the freeway.
Mfg Campaign: 11571059
Recall Date: Feb 9, 2024
Ford Motor Company
Defect Description:
ELECTRICAL SYSTEM
Potential Consequences:
Memory seat moves on its own while driving. It also fails to retain memory settings. Has been to dealer multiple times and the seat motor was replaced twice. It's dangerous to drive as you must adjust seat while driving constantly. Electronics system doesn't remember settings forcing you to continually adjust while driving - very distracting. Once the seat pushed me all the way forward onto the dashboard while driving on the freeway.
Corrective Action:
Memory seat moves on its own while driving. It also fails to retain memory settings. Has been to dealer multiple times and the seat motor was replaced twice. It's dangerous to drive as you must adjust seat while driving constantly. Electronics system doesn't remember settings forcing you to continually adjust while driving - very distracting. Once the seat pushed me all the way forward onto the dashboard while driving on the freeway.
Additional Notes:
Memory seat moves on its own while driving. It also fails to retain memory settings. Has been to dealer multiple times and the seat motor was replaced twice. It's dangerous to drive as you must adjust seat while driving constantly. Electronics system doesn't remember settings forcing you to continually adjust while driving - very distracting. Once the seat pushed me all the way forward onto the dashboard while driving on the freeway.
Mfg Campaign: 11571059
Recall Date: Feb 9, 2024
Ford Motor Company
Defect Description:
POWER TRAIN
Potential Consequences:
After stopping vehicle at red light, drive thru, stop sign, when I try to accelerate a check engine light comes on and message power train malfunction/reduced power. The vehicle then has to be put in park, restart, and put back in drive. This happened when pulling out into road at a stop sign, and a busy red light. I feel this is a safety issue. I have taken the vehicle to Lincoln and they state unable to duplicate problem. This has happened four times since I purchased the vehicle new in August 2023. The most recent time was December 6.
Corrective Action:
After stopping vehicle at red light, drive thru, stop sign, when I try to accelerate a check engine light comes on and message power train malfunction/reduced power. The vehicle then has to be put in park, restart, and put back in drive. This happened when pulling out into road at a stop sign, and a busy red light. I feel this is a safety issue. I have taken the vehicle to Lincoln and they state unable to duplicate problem. This has happened four times since I purchased the vehicle new in August 2023. The most recent time was December 6.
Additional Notes:
After stopping vehicle at red light, drive thru, stop sign, when I try to accelerate a check engine light comes on and message power train malfunction/reduced power. The vehicle then has to be put in park, restart, and put back in drive. This happened when pulling out into road at a stop sign, and a busy red light. I feel this is a safety issue. I have taken the vehicle to Lincoln and they state unable to duplicate problem. This has happened four times since I purchased the vehicle new in August 2023. The most recent time was December 6.
Mfg Campaign: 11560021
Recall Date: Dec 13, 2023
Ford Motor Company
Defect Description:
BACK OVER PREVENTION
Potential Consequences:
The contact owns a 2022 Lincoln Corsair. The contact stated while reversing, the rearview camera image turned blue. There was no warning light illuminated. The contact stated that the failure occurred increasingly. The contact received recall notification of NHTSA Campaign Number: 23V342000 (Back Over Prevention), however, the part to do the recall repair was not yet available. The vehicle was taken to the dealer, where it was diagnosed that the rearview camera had failed. The vehicle was not repaired. The contact stated that the failure had been occurring routinely. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The failure mileage was approximately 100. VIN tool confirms parts not available.
Corrective Action:
The contact owns a 2022 Lincoln Corsair. The contact stated while reversing, the rearview camera image turned blue. There was no warning light illuminated. The contact stated that the failure occurred increasingly. The contact received recall notification of NHTSA Campaign Number: 23V342000 (Back Over Prevention), however, the part to do the recall repair was not yet available. The vehicle was taken to the dealer, where it was diagnosed that the rearview camera had failed. The vehicle was not repaired. The contact stated that the failure had been occurring routinely. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The failure mileage was approximately 100. VIN tool confirms parts not available.
Additional Notes:
The contact owns a 2022 Lincoln Corsair. The contact stated while reversing, the rearview camera image turned blue. There was no warning light illuminated. The contact stated that the failure occurred increasingly. The contact received recall notification of NHTSA Campaign Number: 23V342000 (Back Over Prevention), however, the part to do the recall repair was not yet available. The vehicle was taken to the dealer, where it was diagnosed that the rearview camera had failed. The vehicle was not repaired. The contact stated that the failure had been occurring routinely. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The failure mileage was approximately 100. VIN tool confirms parts not available.
Mfg Campaign: 11529596
Recall Date: Jun 29, 2023
Ford Motor Company
Defect Description:
ELECTRICAL SYSTEM
Potential Consequences:
28 march 2023,I went out to go to medical appointment. The car was locked and would not open.Opened using skeleton key, there was no voltage. I connected a battery charger and it didn’t even make a difference left it connected for over an hour. It wouldn’t even show any charge. 3 hrs later removed all connections to car.2 hours later my son got in and hit the Start button and it started right up. This type of malfunction creates an unsafe condition if occurring while driving. Need a dependable vehicle. Cannot accept this type condition. Turned in to car dealership.
Corrective Action:
28 march 2023,I went out to go to medical appointment. The car was locked and would not open.Opened using skeleton key, there was no voltage. I connected a battery charger and it didn’t even make a difference left it connected for over an hour. It wouldn’t even show any charge. 3 hrs later removed all connections to car.2 hours later my son got in and hit the Start button and it started right up. This type of malfunction creates an unsafe condition if occurring while driving. Need a dependable vehicle. Cannot accept this type condition. Turned in to car dealership.
Additional Notes:
28 march 2023,I went out to go to medical appointment. The car was locked and would not open.Opened using skeleton key, there was no voltage. I connected a battery charger and it didn’t even make a difference left it connected for over an hour. It wouldn’t even show any charge. 3 hrs later removed all connections to car.2 hours later my son got in and hit the Start button and it started right up. This type of malfunction creates an unsafe condition if occurring while driving. Need a dependable vehicle. Cannot accept this type condition. Turned in to car dealership.
Mfg Campaign: 11515053
Recall Date: Apr 2, 2023
Ford Motor Company
Defect Description:
FORWARD COLLISION AVOIDANCE
Potential Consequences:
The contact owns a 2022 Lincoln Corsair. The contact stated while driving approximately 20 MPH, the vehicle ahead stopped suddenly, and the contact had to abruptly stop the vehicle. The contact stated that the vehicle was equipped with the Forward Collision Avoidance system; however, the system failed to activate as needed. The contact stated no warning light was illuminated. The contact stated that prior to the failure there was a message that the Collision sensor was blocked. The contact thought that the message was a glitch and manually cleared the message. The vehicle was taken to a local dealer to be diagnosed; however, the mechanic was unable to duplicate the failure. The vehicle was not repaired. The manufacturer had not been informed of the failure. The failure mileage was 4,360.
Corrective Action:
The contact owns a 2022 Lincoln Corsair. The contact stated while driving approximately 20 MPH, the vehicle ahead stopped suddenly, and the contact had to abruptly stop the vehicle. The contact stated that the vehicle was equipped with the Forward Collision Avoidance system; however, the system failed to activate as needed. The contact stated no warning light was illuminated. The contact stated that prior to the failure there was a message that the Collision sensor was blocked. The contact thought that the message was a glitch and manually cleared the message. The vehicle was taken to a local dealer to be diagnosed; however, the mechanic was unable to duplicate the failure. The vehicle was not repaired. The manufacturer had not been informed of the failure. The failure mileage was 4,360.
Additional Notes:
The contact owns a 2022 Lincoln Corsair. The contact stated while driving approximately 20 MPH, the vehicle ahead stopped suddenly, and the contact had to abruptly stop the vehicle. The contact stated that the vehicle was equipped with the Forward Collision Avoidance system; however, the system failed to activate as needed. The contact stated no warning light was illuminated. The contact stated that prior to the failure there was a message that the Collision sensor was blocked. The contact thought that the message was a glitch and manually cleared the message. The vehicle was taken to a local dealer to be diagnosed; however, the mechanic was unable to duplicate the failure. The vehicle was not repaired. The manufacturer had not been informed of the failure. The failure mileage was 4,360.
Mfg Campaign: 11513391
Recall Date: Mar 23, 2023
Ford Motor Company
Defect Description:
SEAT BELTS
Potential Consequences:
The seat belts in my vehicle takes two to three times to click and stay, the back seat belt on the passenger side was stuck and could not be worn for about a month after the vehicle was driven from Odessa, Tx to me in Memphis, TN on July 1, 2022. The head rest on the passenger side will not adjust at all. It is still stuck forward and is hard to rest my head against it. The Advanced Driver Assistance Systems has stopped working since I got the truck, the steering wheel use to put the vehicle back in my lane but it does not do that anymore. I'm not sure what the difference is between the lane departure warning and the lane keeping assistance but it seems neither one works. Last, but not least the vehicle has a smell coming from it like something is burning under the hood. This vehicle already has two recalls and I called the dealership in Memphis, TN and spoke with Allison and she told me the parts for these recalls were not in and that I really did not have to get them fixed!!!!! I live in Southaven, Mississippi and have been trying to get rid of this vehicle since February because it is not worth the money and I am having a very hard time getting a decent offer for it so I won't be so much upside down on the next vehicle I choose. This is my first Lincoln and my last!!!! Oh and not to mention, the first recall was December 2022 and I received the mail regarding the recall February 12th or later. One more thing I need to mention, the driver seat hurts to sit in, it's like the seat digs into your thighs. There is lumbar support for your back in the front seats but it feels like seat cushion have an issue with being too hard.
Corrective Action:
The seat belts in my vehicle takes two to three times to click and stay, the back seat belt on the passenger side was stuck and could not be worn for about a month after the vehicle was driven from Odessa, Tx to me in Memphis, TN on July 1, 2022. The head rest on the passenger side will not adjust at all. It is still stuck forward and is hard to rest my head against it. The Advanced Driver Assistance Systems has stopped working since I got the truck, the steering wheel use to put the vehicle back in my lane but it does not do that anymore. I'm not sure what the difference is between the lane departure warning and the lane keeping assistance but it seems neither one works. Last, but not least the vehicle has a smell coming from it like something is burning under the hood. This vehicle already has two recalls and I called the dealership in Memphis, TN and spoke with Allison and she told me the parts for these recalls were not in and that I really did not have to get them fixed!!!!! I live in Southaven, Mississippi and have been trying to get rid of this vehicle since February because it is not worth the money and I am having a very hard time getting a decent offer for it so I won't be so much upside down on the next vehicle I choose. This is my first Lincoln and my last!!!! Oh and not to mention, the first recall was December 2022 and I received the mail regarding the recall February 12th or later. One more thing I need to mention, the driver seat hurts to sit in, it's like the seat digs into your thighs. There is lumbar support for your back in the front seats but it feels like seat cushion have an issue with being too hard.
Additional Notes:
The seat belts in my vehicle takes two to three times to click and stay, the back seat belt on the passenger side was stuck and could not be worn for about a month after the vehicle was driven from Odessa, Tx to me in Memphis, TN on July 1, 2022. The head rest on the passenger side will not adjust at all. It is still stuck forward and is hard to rest my head against it. The Advanced Driver Assistance Systems has stopped working since I got the truck, the steering wheel use to put the vehicle back in my lane but it does not do that anymore. I'm not sure what the difference is between the lane departure warning and the lane keeping assistance but it seems neither one works. Last, but not least the vehicle has a smell coming from it like something is burning under the hood. This vehicle already has two recalls and I called the dealership in Memphis, TN and spoke with Allison and she told me the parts for these recalls were not in and that I really did not have to get them fixed!!!!! I live in Southaven, Mississippi and have been trying to get rid of this vehicle since February because it is not worth the money and I am having a very hard time getting a decent offer for it so I won't be so much upside down on the next vehicle I choose. This is my first Lincoln and my last!!!! Oh and not to mention, the first recall was December 2022 and I received the mail regarding the recall February 12th or later. One more thing I need to mention, the driver seat hurts to sit in, it's like the seat digs into your thighs. There is lumbar support for your back in the front seats but it feels like seat cushion have an issue with being too hard.
Mfg Campaign: 11511579
Recall Date: Mar 13, 2023
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