Complaints & Recalls
Official Safety Recalls - Important!
5 RecallsThese are official manufacturer recalls ordered by NHTSA for safety defects. If you own this vehicle, contact your dealer immediately for free repairs.
Ford Motor Company
Safety Issue:
Ford Motor Company (Ford) is recalling certain 2017-2020 F-Super Duty F-250, F-350, F-450, and 2017-2020 Lincoln Continental vehicles equipped with the 360-degree camera system. Degradation of the camera's anit-reflective lens coating can lead to a foggy or cloudy rearview camera image.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Mfg Campaign: 22S51
Recall Date: Aug 26, 2022
Ford Motor Company
Safety Issue:
Ford Motor Company (Ford) is recalling certain 2017-2019 Lincoln Continental vehicles. The door latch pawl motors may not function properly, possibly resulting in a door latch not fully engaging.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: 19S03
Recall Date: Feb 11, 2019
Ford Motor Company
Safety Issue:
Ford Motor Company (Ford) is recalling certain 2016-2017 Ford Edge and Lincoln MKX vehicles and 2017 Lincoln Continental vehicles. In the event of a crash, the driver's frontal air bag may not fully inflate or the air bag cushion may detach from the air bag module. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 208, "Occupant Crash Protection."
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: 17C02
Recall Date: Feb 27, 2017
Ford Motor Company
Safety Issue:
Ford Motor Company (Ford) is recalling certain model year 2017 Lincoln Continental vehicles manufactured June 14, 2016, to September 23, 2016 and equipped with high intensity discharge (HID) headlights. The headlights may have been built with incorrect lenses, adversely affecting the turn signal visibility as well as not being properly marked. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 108, "Lamps, Reflective Devices, and Assoc. Equipment."
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: 16C15
Recall Date: Oct 12, 2016
Consumer Complaints
77 ComplaintsFord Motor Company
Defect Description:
ELECTRICAL SYSTEM
Potential Consequences:
WE ARE DISSATISFIED WITH THE LEVEL OF SERVICE FROM THE LINCOLN MOTOR COMPANY AND SERRAMONTE FORD DEALERSHIP IN COLMA, CALIFORNIA, WITH SPECIFIC REFERENCE TO THE CASE, CAS-1758606, RECALL 19S03 AND NHTSA RECALL # 1V-077. OUR VEHICLE'S DRIVER DOOR WILL NOT CLOSE AND IS UNSAFE TO DRIVE. THE ONGOING ISSUE HAS BEEN PROBLEMATIC FOR VICTORIA SEDAN & LIMOUSINE. THE VEHICLE HAS BEEN AT THE DEALERSHIP SINCE APRIL 1, 2019, AND HAS NOT BEEN RESOLVED EVEN AFTER CONTACTING SERRAMONTE FORD, FORD HEADQUARTERS AS WELL AS LINCOLN CONCIERGE. WE WERE DENIED A LOANER VEHICLE OR ANY SORT OF COMPENSATION FOR TIME LOSS AND THE LACK OF EFFORT IN RESOLVING THIS ISSUE IN A TIMELY MANNER HAS FORCED US TO TAKE A FINANCIAL LOSS, REASSIGN THE CHAUFFEUR WHO HAD THE VEHICLE AND PUT A STRAIN ON OUR OPERATIONS. WHAT MAKES MATTERS WORSE IS THAT WE HAVE LEARNED THAT ONE OF OUR PARTNERS; WITH THE SAME TYPE OF BUSINESS HAD THE SAME ISSUE WITH THEIR LINCOLN CONTINENTAL. THEY TOOK IT TO THE FORD LINCOLN DEALERSHIP IN CONCORD, CALIFORNIA AND WERE GIVEN A LOANER WHILE THEIR CAR AWAITED THE DEFECTIVE PART WHICH HAS SINCE BEEN REPAIRED. THIS RAISES THE QUESTION AS TO WHY OUR OPERATION WAS TREATED DIFFERENTLY. WE ARE REACHING OUT TO YOU TO SEE IF YOU CAN H ASSIST US GETTING THE ISSUE RESOLVED AS THE AGENCIES MENTIONED WERE UNABLE TO DO SO.
Corrective Action:
WE ARE DISSATISFIED WITH THE LEVEL OF SERVICE FROM THE LINCOLN MOTOR COMPANY AND SERRAMONTE FORD DEALERSHIP IN COLMA, CALIFORNIA, WITH SPECIFIC REFERENCE TO THE CASE, CAS-1758606, RECALL 19S03 AND NHTSA RECALL # 1V-077. OUR VEHICLE'S DRIVER DOOR WILL NOT CLOSE AND IS UNSAFE TO DRIVE. THE ONGOING ISSUE HAS BEEN PROBLEMATIC FOR VICTORIA SEDAN & LIMOUSINE. THE VEHICLE HAS BEEN AT THE DEALERSHIP SINCE APRIL 1, 2019, AND HAS NOT BEEN RESOLVED EVEN AFTER CONTACTING SERRAMONTE FORD, FORD HEADQUARTERS AS WELL AS LINCOLN CONCIERGE. WE WERE DENIED A LOANER VEHICLE OR ANY SORT OF COMPENSATION FOR TIME LOSS AND THE LACK OF EFFORT IN RESOLVING THIS ISSUE IN A TIMELY MANNER HAS FORCED US TO TAKE A FINANCIAL LOSS, REASSIGN THE CHAUFFEUR WHO HAD THE VEHICLE AND PUT A STRAIN ON OUR OPERATIONS. WHAT MAKES MATTERS WORSE IS THAT WE HAVE LEARNED THAT ONE OF OUR PARTNERS; WITH THE SAME TYPE OF BUSINESS HAD THE SAME ISSUE WITH THEIR LINCOLN CONTINENTAL. THEY TOOK IT TO THE FORD LINCOLN DEALERSHIP IN CONCORD, CALIFORNIA AND WERE GIVEN A LOANER WHILE THEIR CAR AWAITED THE DEFECTIVE PART WHICH HAS SINCE BEEN REPAIRED. THIS RAISES THE QUESTION AS TO WHY OUR OPERATION WAS TREATED DIFFERENTLY. WE ARE REACHING OUT TO YOU TO SEE IF YOU CAN H ASSIST US GETTING THE ISSUE RESOLVED AS THE AGENCIES MENTIONED WERE UNABLE TO DO SO.
Additional Notes:
WE ARE DISSATISFIED WITH THE LEVEL OF SERVICE FROM THE LINCOLN MOTOR COMPANY AND SERRAMONTE FORD DEALERSHIP IN COLMA, CALIFORNIA, WITH SPECIFIC REFERENCE TO THE CASE, CAS-1758606, RECALL 19S03 AND NHTSA RECALL # 1V-077. OUR VEHICLE'S DRIVER DOOR WILL NOT CLOSE AND IS UNSAFE TO DRIVE. THE ONGOING ISSUE HAS BEEN PROBLEMATIC FOR VICTORIA SEDAN & LIMOUSINE. THE VEHICLE HAS BEEN AT THE DEALERSHIP SINCE APRIL 1, 2019, AND HAS NOT BEEN RESOLVED EVEN AFTER CONTACTING SERRAMONTE FORD, FORD HEADQUARTERS AS WELL AS LINCOLN CONCIERGE. WE WERE DENIED A LOANER VEHICLE OR ANY SORT OF COMPENSATION FOR TIME LOSS AND THE LACK OF EFFORT IN RESOLVING THIS ISSUE IN A TIMELY MANNER HAS FORCED US TO TAKE A FINANCIAL LOSS, REASSIGN THE CHAUFFEUR WHO HAD THE VEHICLE AND PUT A STRAIN ON OUR OPERATIONS. WHAT MAKES MATTERS WORSE IS THAT WE HAVE LEARNED THAT ONE OF OUR PARTNERS; WITH THE SAME TYPE OF BUSINESS HAD THE SAME ISSUE WITH THEIR LINCOLN CONTINENTAL. THEY TOOK IT TO THE FORD LINCOLN DEALERSHIP IN CONCORD, CALIFORNIA AND WERE GIVEN A LOANER WHILE THEIR CAR AWAITED THE DEFECTIVE PART WHICH HAS SINCE BEEN REPAIRED. THIS RAISES THE QUESTION AS TO WHY OUR OPERATION WAS TREATED DIFFERENTLY. WE ARE REACHING OUT TO YOU TO SEE IF YOU CAN H ASSIST US GETTING THE ISSUE RESOLVED AS THE AGENCIES MENTIONED WERE UNABLE TO DO SO.
Mfg Campaign: 11197374
Recall Date: Apr 19, 2019
Ford Motor Company
Defect Description:
UNKNOWN OR OTHER
Potential Consequences:
WE ARE DISSATISFIED WITH THE LEVEL OF SERVICE FROM THE LINCOLN MOTOR COMPANY AND SERRAMONTE FORD DEALERSHIP IN COLMA, CALIFORNIA, WITH SPECIFIC REFERENCE TO THE CASE, CAS-1758606, RECALL 19S03 AND NHTSA RECALL # 1V-077. OUR VEHICLE'S DRIVER DOOR WILL NOT CLOSE AND IS UNSAFE TO DRIVE. THE ONGOING ISSUE HAS BEEN PROBLEMATIC FOR VICTORIA SEDAN & LIMOUSINE. THE VEHICLE HAS BEEN AT THE DEALERSHIP SINCE APRIL 1, 2019, AND HAS NOT BEEN RESOLVED EVEN AFTER CONTACTING SERRAMONTE FORD, FORD HEADQUARTERS AS WELL AS LINCOLN CONCIERGE. WE WERE DENIED A LOANER VEHICLE OR ANY SORT OF COMPENSATION FOR TIME LOSS AND THE LACK OF EFFORT IN RESOLVING THIS ISSUE IN A TIMELY MANNER HAS FORCED US TO TAKE A FINANCIAL LOSS, REASSIGN THE CHAUFFEUR WHO HAD THE VEHICLE AND PUT A STRAIN ON OUR OPERATIONS. WHAT MAKES MATTERS WORSE IS THAT WE HAVE LEARNED THAT ONE OF OUR PARTNERS; WITH THE SAME TYPE OF BUSINESS HAD THE SAME ISSUE WITH THEIR LINCOLN CONTINENTAL. THEY TOOK IT TO THE FORD LINCOLN DEALERSHIP IN CONCORD, CALIFORNIA AND WERE GIVEN A LOANER WHILE THEIR CAR AWAITED THE DEFECTIVE PART WHICH HAS SINCE BEEN REPAIRED. THIS RAISES THE QUESTION AS TO WHY OUR OPERATION WAS TREATED DIFFERENTLY. WE ARE REACHING OUT TO YOU TO SEE IF YOU CAN H ASSIST US GETTING THE ISSUE RESOLVED AS THE AGENCIES MENTIONED WERE UNABLE TO DO SO.
Corrective Action:
WE ARE DISSATISFIED WITH THE LEVEL OF SERVICE FROM THE LINCOLN MOTOR COMPANY AND SERRAMONTE FORD DEALERSHIP IN COLMA, CALIFORNIA, WITH SPECIFIC REFERENCE TO THE CASE, CAS-1758606, RECALL 19S03 AND NHTSA RECALL # 1V-077. OUR VEHICLE'S DRIVER DOOR WILL NOT CLOSE AND IS UNSAFE TO DRIVE. THE ONGOING ISSUE HAS BEEN PROBLEMATIC FOR VICTORIA SEDAN & LIMOUSINE. THE VEHICLE HAS BEEN AT THE DEALERSHIP SINCE APRIL 1, 2019, AND HAS NOT BEEN RESOLVED EVEN AFTER CONTACTING SERRAMONTE FORD, FORD HEADQUARTERS AS WELL AS LINCOLN CONCIERGE. WE WERE DENIED A LOANER VEHICLE OR ANY SORT OF COMPENSATION FOR TIME LOSS AND THE LACK OF EFFORT IN RESOLVING THIS ISSUE IN A TIMELY MANNER HAS FORCED US TO TAKE A FINANCIAL LOSS, REASSIGN THE CHAUFFEUR WHO HAD THE VEHICLE AND PUT A STRAIN ON OUR OPERATIONS. WHAT MAKES MATTERS WORSE IS THAT WE HAVE LEARNED THAT ONE OF OUR PARTNERS; WITH THE SAME TYPE OF BUSINESS HAD THE SAME ISSUE WITH THEIR LINCOLN CONTINENTAL. THEY TOOK IT TO THE FORD LINCOLN DEALERSHIP IN CONCORD, CALIFORNIA AND WERE GIVEN A LOANER WHILE THEIR CAR AWAITED THE DEFECTIVE PART WHICH HAS SINCE BEEN REPAIRED. THIS RAISES THE QUESTION AS TO WHY OUR OPERATION WAS TREATED DIFFERENTLY. WE ARE REACHING OUT TO YOU TO SEE IF YOU CAN H ASSIST US GETTING THE ISSUE RESOLVED AS THE AGENCIES MENTIONED WERE UNABLE TO DO SO.
Additional Notes:
WE ARE DISSATISFIED WITH THE LEVEL OF SERVICE FROM THE LINCOLN MOTOR COMPANY AND SERRAMONTE FORD DEALERSHIP IN COLMA, CALIFORNIA, WITH SPECIFIC REFERENCE TO THE CASE, CAS-1758606, RECALL 19S03 AND NHTSA RECALL # 1V-077. OUR VEHICLE'S DRIVER DOOR WILL NOT CLOSE AND IS UNSAFE TO DRIVE. THE ONGOING ISSUE HAS BEEN PROBLEMATIC FOR VICTORIA SEDAN & LIMOUSINE. THE VEHICLE HAS BEEN AT THE DEALERSHIP SINCE APRIL 1, 2019, AND HAS NOT BEEN RESOLVED EVEN AFTER CONTACTING SERRAMONTE FORD, FORD HEADQUARTERS AS WELL AS LINCOLN CONCIERGE. WE WERE DENIED A LOANER VEHICLE OR ANY SORT OF COMPENSATION FOR TIME LOSS AND THE LACK OF EFFORT IN RESOLVING THIS ISSUE IN A TIMELY MANNER HAS FORCED US TO TAKE A FINANCIAL LOSS, REASSIGN THE CHAUFFEUR WHO HAD THE VEHICLE AND PUT A STRAIN ON OUR OPERATIONS. WHAT MAKES MATTERS WORSE IS THAT WE HAVE LEARNED THAT ONE OF OUR PARTNERS; WITH THE SAME TYPE OF BUSINESS HAD THE SAME ISSUE WITH THEIR LINCOLN CONTINENTAL. THEY TOOK IT TO THE FORD LINCOLN DEALERSHIP IN CONCORD, CALIFORNIA AND WERE GIVEN A LOANER WHILE THEIR CAR AWAITED THE DEFECTIVE PART WHICH HAS SINCE BEEN REPAIRED. THIS RAISES THE QUESTION AS TO WHY OUR OPERATION WAS TREATED DIFFERENTLY. WE ARE REACHING OUT TO YOU TO SEE IF YOU CAN H ASSIST US GETTING THE ISSUE RESOLVED AS THE AGENCIES MENTIONED WERE UNABLE TO DO SO.
Mfg Campaign: 11197374
Recall Date: Apr 19, 2019
Ford Motor Company
Defect Description:
STRUCTURE:BODY
Potential Consequences:
DRIVER'S DOOR DOES NOT ELECTRONICALLY CLOSE FULLY WHEN IT IS PULLED SHUT, AND A MESSAGE ON THE INSTRUMENT PANEL INDICATES THAT THE DOOR IS NOT CLOSED. IT REQUIRES SEVERAL ATTEMPTS TO ENSURE THAT THE DOOR REMAINS FULLY CLOSED AND LOCKED.
Corrective Action:
DRIVER'S DOOR DOES NOT ELECTRONICALLY CLOSE FULLY WHEN IT IS PULLED SHUT, AND A MESSAGE ON THE INSTRUMENT PANEL INDICATES THAT THE DOOR IS NOT CLOSED. IT REQUIRES SEVERAL ATTEMPTS TO ENSURE THAT THE DOOR REMAINS FULLY CLOSED AND LOCKED.
Additional Notes:
DRIVER'S DOOR DOES NOT ELECTRONICALLY CLOSE FULLY WHEN IT IS PULLED SHUT, AND A MESSAGE ON THE INSTRUMENT PANEL INDICATES THAT THE DOOR IS NOT CLOSED. IT REQUIRES SEVERAL ATTEMPTS TO ENSURE THAT THE DOOR REMAINS FULLY CLOSED AND LOCKED.
Mfg Campaign: 11194382
Recall Date: Apr 6, 2019
Ford Motor Company
Defect Description:
AIR BAGS
Potential Consequences:
THE SIDE AIR BAGS ON THE FRONT SEATS KEEP SPITTING OPEN. THEY ARE NOT DEPLOYING BUT YOU CAN SEE AIRBAG IS EXPOSED. WORRIED THEY WILL DEPLOY UNEXPECTEDLY.
Corrective Action:
THE SIDE AIR BAGS ON THE FRONT SEATS KEEP SPITTING OPEN. THEY ARE NOT DEPLOYING BUT YOU CAN SEE AIRBAG IS EXPOSED. WORRIED THEY WILL DEPLOY UNEXPECTEDLY.
Additional Notes:
THE SIDE AIR BAGS ON THE FRONT SEATS KEEP SPITTING OPEN. THEY ARE NOT DEPLOYING BUT YOU CAN SEE AIRBAG IS EXPOSED. WORRIED THEY WILL DEPLOY UNEXPECTEDLY.
Mfg Campaign: 11192000
Recall Date: Mar 27, 2019
Ford Motor Company
Defect Description:
LATCHES/LOCKS/LINKAGES:DOORS:LATCH
Potential Consequences:
TL* THE CONTACT OWNS A 2017 LINCOLN CONTINENTAL. THE CONTACT STATED THAT THE DRIVER'S SIDE DOOR LATCH FAILED TO FUNCTION PROPERLY TO CLOSE AND SECURE THE DOOR. HALL LINCOLN NEWPORT NEWS (12896 JEFFERSON AVE, NEWPORT NEWS, VA 23608, (877) 398-2216) WAS NOTIFIED OF THE FAILURE, PROVIDED A LOANER VEHICLE, AND INDICATED THAT THE VEHICLE WAS INCLUDED IN NHTSA CAMPAIGN NUMBER: 19V077000 (LATCHES/LOCKS/LINKAGES). THE CONTACT HAD NOT RECEIVED A RECALL NOTICE. THE DEALER INDICATED THAT THE PART WAS NOT AVAILABLE. THE VEHICLE WAS STILL AT THE DEALER WAITING TO RECEIVE THE RECALL REPAIR. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS NOT AVAILABLE.
Corrective Action:
TL* THE CONTACT OWNS A 2017 LINCOLN CONTINENTAL. THE CONTACT STATED THAT THE DRIVER'S SIDE DOOR LATCH FAILED TO FUNCTION PROPERLY TO CLOSE AND SECURE THE DOOR. HALL LINCOLN NEWPORT NEWS (12896 JEFFERSON AVE, NEWPORT NEWS, VA 23608, (877) 398-2216) WAS NOTIFIED OF THE FAILURE, PROVIDED A LOANER VEHICLE, AND INDICATED THAT THE VEHICLE WAS INCLUDED IN NHTSA CAMPAIGN NUMBER: 19V077000 (LATCHES/LOCKS/LINKAGES). THE CONTACT HAD NOT RECEIVED A RECALL NOTICE. THE DEALER INDICATED THAT THE PART WAS NOT AVAILABLE. THE VEHICLE WAS STILL AT THE DEALER WAITING TO RECEIVE THE RECALL REPAIR. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS NOT AVAILABLE.
Additional Notes:
TL* THE CONTACT OWNS A 2017 LINCOLN CONTINENTAL. THE CONTACT STATED THAT THE DRIVER'S SIDE DOOR LATCH FAILED TO FUNCTION PROPERLY TO CLOSE AND SECURE THE DOOR. HALL LINCOLN NEWPORT NEWS (12896 JEFFERSON AVE, NEWPORT NEWS, VA 23608, (877) 398-2216) WAS NOTIFIED OF THE FAILURE, PROVIDED A LOANER VEHICLE, AND INDICATED THAT THE VEHICLE WAS INCLUDED IN NHTSA CAMPAIGN NUMBER: 19V077000 (LATCHES/LOCKS/LINKAGES). THE CONTACT HAD NOT RECEIVED A RECALL NOTICE. THE DEALER INDICATED THAT THE PART WAS NOT AVAILABLE. THE VEHICLE WAS STILL AT THE DEALER WAITING TO RECEIVE THE RECALL REPAIR. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS NOT AVAILABLE.
Mfg Campaign: 11190305
Recall Date: Mar 20, 2019
Ford Motor Company
Defect Description:
UNKNOWN OR OTHER
Potential Consequences:
AT 49000 MILES THE LEFT REAR DOOR WOULD NOT OPEN FROM THE OUTSIDE FOR A WEEK. IT THEN WORKED OK UNTIL 50500. WE TOLD THE DEALERSHIP AND THEY SAID IT WAS OUT OF WARRANTY. AT 51000 MILES NOW BOTH REAR DOORS WILL NOT WORK FROM THE OUTSIDE. IF I AM IN A WRECK THERE IS NO WAY TO GET ANYONE OUT OF THE REAR OF THIS CAR. I HAVE PURCHASED A HAMMER TO GET PEOPLE OUT IN AN EMERGENCY. IT SEEMS A CAR REAR DOOR BUTTON SHOULD LAST LONGER THAN A YEAR OR TWO.
Corrective Action:
AT 49000 MILES THE LEFT REAR DOOR WOULD NOT OPEN FROM THE OUTSIDE FOR A WEEK. IT THEN WORKED OK UNTIL 50500. WE TOLD THE DEALERSHIP AND THEY SAID IT WAS OUT OF WARRANTY. AT 51000 MILES NOW BOTH REAR DOORS WILL NOT WORK FROM THE OUTSIDE. IF I AM IN A WRECK THERE IS NO WAY TO GET ANYONE OUT OF THE REAR OF THIS CAR. I HAVE PURCHASED A HAMMER TO GET PEOPLE OUT IN AN EMERGENCY. IT SEEMS A CAR REAR DOOR BUTTON SHOULD LAST LONGER THAN A YEAR OR TWO.
Additional Notes:
AT 49000 MILES THE LEFT REAR DOOR WOULD NOT OPEN FROM THE OUTSIDE FOR A WEEK. IT THEN WORKED OK UNTIL 50500. WE TOLD THE DEALERSHIP AND THEY SAID IT WAS OUT OF WARRANTY. AT 51000 MILES NOW BOTH REAR DOORS WILL NOT WORK FROM THE OUTSIDE. IF I AM IN A WRECK THERE IS NO WAY TO GET ANYONE OUT OF THE REAR OF THIS CAR. I HAVE PURCHASED A HAMMER TO GET PEOPLE OUT IN AN EMERGENCY. IT SEEMS A CAR REAR DOOR BUTTON SHOULD LAST LONGER THAN A YEAR OR TWO.
Mfg Campaign: 11183786
Recall Date: Mar 3, 2019
Ford Motor Company
Defect Description:
STEERING
Potential Consequences:
I'M WRITING FROM LITHUANIA, SEVERAL MONTH AGO I BOUGHT LINCOLN CONTINENTAL 2017 AFTER SMALL ACCIDENT. I SHIP IT TO LITHUANIA, REPAIRED IT AND FIND OUT WHY ACCIDENT HAPPENED.. AFTER ALL BODY REPAIR (YES, ONLY BODY WAS DAMAGED), ALL DTC CODES CLEAR I TAKE CAR FOR TEST DRIVE, AND AFTER ~20ML OF DRIVE IN CITY ON ONE OF SHARP TURN MY CONTINENTAL STEERING WHEEL LOCKED BY ITSELF! I ALMOST HIT INCOMING TRAFFIC CAR, THEN I UNDERSTAND WHY ACCIDENT HAPPENS FOR THIS CAR IN USA. I'M ELECTRONIC SPECIALIST, SO I HAVE KNOWLEDGE AND ALL EQUIPMENT FOR SUCH DIAGNOSIS WORK LIKE THIS. SO I START TO CLEAR TROUBLE CODES IN CONTROL UNIT'S, EVERYTHING WAS OK EXCEPT ONE.. "ADAPTIVE STEERING FAULT SERVICE REQUIRED" THIS ERROR POP UP CAME ON EVERY TIME WHEN CAR START'S.. I START TO LOOK WHAT CAUSING IT, AND FOUND THAT I'M GETTING PRESENT ERROR IS SECM MODULE U3000 OR "INTERNAL ELECTRONIC FAILURE". THEN I READ SHADOW MEMORY OF THAT UNIT AND FOUND LIVE DATA WITCH INDICATE THAT STEERING WHEEL WAS TURNED TO THE RIGHT SIDE THE SIDE ON THE DAMAGED BODY AND STEERING WHEEL STUCK AND LOCKED IN THAT POSITION..BECAUSE DRIVER LOOSE POSSIBILITY TO STEER. FIRST THEN I START TO SEARCH INFORMATION ABOUT THIS ERROR I WAS SURE THAT ACCIDENT CAUSED IT, BUT I FOUND FORD EDGE THIS MODEL USE SAME ADAPTIVE STEERING SYSTEM LIKE CONTINENTAL FORUM WHERE A LOT OF GUYS WRITING AND ADDING VIDEOS HOW THEY STEERING WHEEL IS MISALIGNED AND THEY DRIVING ON STRAIGHT ROAD AND THAT CAR'S HAS 5K-10KML. I FOUND ONE GUY WHO ALSO SAID THAT UNDER SHARP CORNER HIS STEERING WHEEL LOCK'S.. BUT HE MANAGED TO STOP SAFELY. ANOTHER BIG PROBLEM FOR ME IS THAT IN LITHUANIA WE DONT HAVE LINCOLN DEALERSHIP, ONLY FORD, AND LITHUANIA FORD DON'T KNOW WHAT TO DO WITH THIS PROBLEM, THEY RECOMMEND ME TO CONTACT WITH FORD USA TO GET HELP FROM THEM, BUT NO LUCK STILL NOW...I'M ADDING DIAGNOSIS SCAN REPORT AND DASH PHOTO OF ERROR.
Corrective Action:
I'M WRITING FROM LITHUANIA, SEVERAL MONTH AGO I BOUGHT LINCOLN CONTINENTAL 2017 AFTER SMALL ACCIDENT. I SHIP IT TO LITHUANIA, REPAIRED IT AND FIND OUT WHY ACCIDENT HAPPENED.. AFTER ALL BODY REPAIR (YES, ONLY BODY WAS DAMAGED), ALL DTC CODES CLEAR I TAKE CAR FOR TEST DRIVE, AND AFTER ~20ML OF DRIVE IN CITY ON ONE OF SHARP TURN MY CONTINENTAL STEERING WHEEL LOCKED BY ITSELF! I ALMOST HIT INCOMING TRAFFIC CAR, THEN I UNDERSTAND WHY ACCIDENT HAPPENS FOR THIS CAR IN USA. I'M ELECTRONIC SPECIALIST, SO I HAVE KNOWLEDGE AND ALL EQUIPMENT FOR SUCH DIAGNOSIS WORK LIKE THIS. SO I START TO CLEAR TROUBLE CODES IN CONTROL UNIT'S, EVERYTHING WAS OK EXCEPT ONE.. "ADAPTIVE STEERING FAULT SERVICE REQUIRED" THIS ERROR POP UP CAME ON EVERY TIME WHEN CAR START'S.. I START TO LOOK WHAT CAUSING IT, AND FOUND THAT I'M GETTING PRESENT ERROR IS SECM MODULE U3000 OR "INTERNAL ELECTRONIC FAILURE". THEN I READ SHADOW MEMORY OF THAT UNIT AND FOUND LIVE DATA WITCH INDICATE THAT STEERING WHEEL WAS TURNED TO THE RIGHT SIDE THE SIDE ON THE DAMAGED BODY AND STEERING WHEEL STUCK AND LOCKED IN THAT POSITION..BECAUSE DRIVER LOOSE POSSIBILITY TO STEER. FIRST THEN I START TO SEARCH INFORMATION ABOUT THIS ERROR I WAS SURE THAT ACCIDENT CAUSED IT, BUT I FOUND FORD EDGE THIS MODEL USE SAME ADAPTIVE STEERING SYSTEM LIKE CONTINENTAL FORUM WHERE A LOT OF GUYS WRITING AND ADDING VIDEOS HOW THEY STEERING WHEEL IS MISALIGNED AND THEY DRIVING ON STRAIGHT ROAD AND THAT CAR'S HAS 5K-10KML. I FOUND ONE GUY WHO ALSO SAID THAT UNDER SHARP CORNER HIS STEERING WHEEL LOCK'S.. BUT HE MANAGED TO STOP SAFELY. ANOTHER BIG PROBLEM FOR ME IS THAT IN LITHUANIA WE DONT HAVE LINCOLN DEALERSHIP, ONLY FORD, AND LITHUANIA FORD DON'T KNOW WHAT TO DO WITH THIS PROBLEM, THEY RECOMMEND ME TO CONTACT WITH FORD USA TO GET HELP FROM THEM, BUT NO LUCK STILL NOW...I'M ADDING DIAGNOSIS SCAN REPORT AND DASH PHOTO OF ERROR.
Additional Notes:
I'M WRITING FROM LITHUANIA, SEVERAL MONTH AGO I BOUGHT LINCOLN CONTINENTAL 2017 AFTER SMALL ACCIDENT. I SHIP IT TO LITHUANIA, REPAIRED IT AND FIND OUT WHY ACCIDENT HAPPENED.. AFTER ALL BODY REPAIR (YES, ONLY BODY WAS DAMAGED), ALL DTC CODES CLEAR I TAKE CAR FOR TEST DRIVE, AND AFTER ~20ML OF DRIVE IN CITY ON ONE OF SHARP TURN MY CONTINENTAL STEERING WHEEL LOCKED BY ITSELF! I ALMOST HIT INCOMING TRAFFIC CAR, THEN I UNDERSTAND WHY ACCIDENT HAPPENS FOR THIS CAR IN USA. I'M ELECTRONIC SPECIALIST, SO I HAVE KNOWLEDGE AND ALL EQUIPMENT FOR SUCH DIAGNOSIS WORK LIKE THIS. SO I START TO CLEAR TROUBLE CODES IN CONTROL UNIT'S, EVERYTHING WAS OK EXCEPT ONE.. "ADAPTIVE STEERING FAULT SERVICE REQUIRED" THIS ERROR POP UP CAME ON EVERY TIME WHEN CAR START'S.. I START TO LOOK WHAT CAUSING IT, AND FOUND THAT I'M GETTING PRESENT ERROR IS SECM MODULE U3000 OR "INTERNAL ELECTRONIC FAILURE". THEN I READ SHADOW MEMORY OF THAT UNIT AND FOUND LIVE DATA WITCH INDICATE THAT STEERING WHEEL WAS TURNED TO THE RIGHT SIDE THE SIDE ON THE DAMAGED BODY AND STEERING WHEEL STUCK AND LOCKED IN THAT POSITION..BECAUSE DRIVER LOOSE POSSIBILITY TO STEER. FIRST THEN I START TO SEARCH INFORMATION ABOUT THIS ERROR I WAS SURE THAT ACCIDENT CAUSED IT, BUT I FOUND FORD EDGE THIS MODEL USE SAME ADAPTIVE STEERING SYSTEM LIKE CONTINENTAL FORUM WHERE A LOT OF GUYS WRITING AND ADDING VIDEOS HOW THEY STEERING WHEEL IS MISALIGNED AND THEY DRIVING ON STRAIGHT ROAD AND THAT CAR'S HAS 5K-10KML. I FOUND ONE GUY WHO ALSO SAID THAT UNDER SHARP CORNER HIS STEERING WHEEL LOCK'S.. BUT HE MANAGED TO STOP SAFELY. ANOTHER BIG PROBLEM FOR ME IS THAT IN LITHUANIA WE DONT HAVE LINCOLN DEALERSHIP, ONLY FORD, AND LITHUANIA FORD DON'T KNOW WHAT TO DO WITH THIS PROBLEM, THEY RECOMMEND ME TO CONTACT WITH FORD USA TO GET HELP FROM THEM, BUT NO LUCK STILL NOW...I'M ADDING DIAGNOSIS SCAN REPORT AND DASH PHOTO OF ERROR.
Mfg Campaign: 11164821
Recall Date: Jan 7, 2019
Ford Motor Company
Defect Description:
STRUCTURE:BODY
Potential Consequences:
THE FRONT HOOD VIBRATES AS IF IT'S GETTING READY TO UNLATCH AS YOUR DRIVING AT 70 M.P.H. WHILE ON THE HIGHWAY. IT'S VERY UNCOMFORTABLE AND SCARY.
Corrective Action:
THE FRONT HOOD VIBRATES AS IF IT'S GETTING READY TO UNLATCH AS YOUR DRIVING AT 70 M.P.H. WHILE ON THE HIGHWAY. IT'S VERY UNCOMFORTABLE AND SCARY.
Additional Notes:
THE FRONT HOOD VIBRATES AS IF IT'S GETTING READY TO UNLATCH AS YOUR DRIVING AT 70 M.P.H. WHILE ON THE HIGHWAY. IT'S VERY UNCOMFORTABLE AND SCARY.
Mfg Campaign: 11129985
Recall Date: Sep 17, 2018
Ford Motor Company
Defect Description:
UNKNOWN OR OTHER
Potential Consequences:
THE FRONT HOOD VIBRATES AS IF IT'S GETTING READY TO UNLATCH AS YOUR DRIVING AT 70 M.P.H. WHILE ON THE HIGHWAY. IT'S VERY UNCOMFORTABLE AND SCARY.
Corrective Action:
THE FRONT HOOD VIBRATES AS IF IT'S GETTING READY TO UNLATCH AS YOUR DRIVING AT 70 M.P.H. WHILE ON THE HIGHWAY. IT'S VERY UNCOMFORTABLE AND SCARY.
Additional Notes:
THE FRONT HOOD VIBRATES AS IF IT'S GETTING READY TO UNLATCH AS YOUR DRIVING AT 70 M.P.H. WHILE ON THE HIGHWAY. IT'S VERY UNCOMFORTABLE AND SCARY.
Mfg Campaign: 11129985
Recall Date: Sep 17, 2018
Ford Motor Company
Defect Description:
AIR BAGS
Potential Consequences:
DRIVER SIDE SEAT BRACKET BROKE OFF WHEN GETTING INTO CAR. DEALER TOOK CAR AND REPAIRED SEAT. SIDE AIRBAG CASE WAS ALSO SPLIT AND AIRBAG WAS VISIBLE TO THE EYE. THIS WAS IN JUNE 2017. SAME EXACT THING HAPPENED LAST WEEK. DRIVER SIDE SEAT (LEFT SIDE AGAIN) BROKE OFF AS I ENTERED THE VAHICLE. CASE OF AIRBAG DID NOT BREAK OPEN. DEALER PICKED UP AND REPAIRED AGAIN. TOOK CAR OUT TODAY AFTER GETTING IT BACK. NOW SEAT COOLING FAN IS EXTREMELY LOUD IN THE SEAT ITSELF. IT MUST BE HITTING SOMETHING INSIDE AS IT ROTATES TO COOL THE SEATS NO HAVE MADE A RECORDING. THE CAR WAS STATIONARY AND NOT MOVING WHEN THENINCIDENTS HAPPENED. I HAVE CALLED THE DEALER AGAIN THIS EVENING AND LEFT MESSAGE TO RETURN MY CALL.
Corrective Action:
DRIVER SIDE SEAT BRACKET BROKE OFF WHEN GETTING INTO CAR. DEALER TOOK CAR AND REPAIRED SEAT. SIDE AIRBAG CASE WAS ALSO SPLIT AND AIRBAG WAS VISIBLE TO THE EYE. THIS WAS IN JUNE 2017. SAME EXACT THING HAPPENED LAST WEEK. DRIVER SIDE SEAT (LEFT SIDE AGAIN) BROKE OFF AS I ENTERED THE VAHICLE. CASE OF AIRBAG DID NOT BREAK OPEN. DEALER PICKED UP AND REPAIRED AGAIN. TOOK CAR OUT TODAY AFTER GETTING IT BACK. NOW SEAT COOLING FAN IS EXTREMELY LOUD IN THE SEAT ITSELF. IT MUST BE HITTING SOMETHING INSIDE AS IT ROTATES TO COOL THE SEATS NO HAVE MADE A RECORDING. THE CAR WAS STATIONARY AND NOT MOVING WHEN THENINCIDENTS HAPPENED. I HAVE CALLED THE DEALER AGAIN THIS EVENING AND LEFT MESSAGE TO RETURN MY CALL.
Additional Notes:
DRIVER SIDE SEAT BRACKET BROKE OFF WHEN GETTING INTO CAR. DEALER TOOK CAR AND REPAIRED SEAT. SIDE AIRBAG CASE WAS ALSO SPLIT AND AIRBAG WAS VISIBLE TO THE EYE. THIS WAS IN JUNE 2017. SAME EXACT THING HAPPENED LAST WEEK. DRIVER SIDE SEAT (LEFT SIDE AGAIN) BROKE OFF AS I ENTERED THE VAHICLE. CASE OF AIRBAG DID NOT BREAK OPEN. DEALER PICKED UP AND REPAIRED AGAIN. TOOK CAR OUT TODAY AFTER GETTING IT BACK. NOW SEAT COOLING FAN IS EXTREMELY LOUD IN THE SEAT ITSELF. IT MUST BE HITTING SOMETHING INSIDE AS IT ROTATES TO COOL THE SEATS NO HAVE MADE A RECORDING. THE CAR WAS STATIONARY AND NOT MOVING WHEN THENINCIDENTS HAPPENED. I HAVE CALLED THE DEALER AGAIN THIS EVENING AND LEFT MESSAGE TO RETURN MY CALL.
Mfg Campaign: 11032135
Recall Date: Oct 6, 2017
Ford Motor Company
Defect Description:
SEATS
Potential Consequences:
DRIVER SIDE SEAT BRACKET BROKE OFF WHEN GETTING INTO CAR. DEALER TOOK CAR AND REPAIRED SEAT. SIDE AIRBAG CASE WAS ALSO SPLIT AND AIRBAG WAS VISIBLE TO THE EYE. THIS WAS IN JUNE 2017. SAME EXACT THING HAPPENED LAST WEEK. DRIVER SIDE SEAT (LEFT SIDE AGAIN) BROKE OFF AS I ENTERED THE VAHICLE. CASE OF AIRBAG DID NOT BREAK OPEN. DEALER PICKED UP AND REPAIRED AGAIN. TOOK CAR OUT TODAY AFTER GETTING IT BACK. NOW SEAT COOLING FAN IS EXTREMELY LOUD IN THE SEAT ITSELF. IT MUST BE HITTING SOMETHING INSIDE AS IT ROTATES TO COOL THE SEATS NO HAVE MADE A RECORDING. THE CAR WAS STATIONARY AND NOT MOVING WHEN THENINCIDENTS HAPPENED. I HAVE CALLED THE DEALER AGAIN THIS EVENING AND LEFT MESSAGE TO RETURN MY CALL.
Corrective Action:
DRIVER SIDE SEAT BRACKET BROKE OFF WHEN GETTING INTO CAR. DEALER TOOK CAR AND REPAIRED SEAT. SIDE AIRBAG CASE WAS ALSO SPLIT AND AIRBAG WAS VISIBLE TO THE EYE. THIS WAS IN JUNE 2017. SAME EXACT THING HAPPENED LAST WEEK. DRIVER SIDE SEAT (LEFT SIDE AGAIN) BROKE OFF AS I ENTERED THE VAHICLE. CASE OF AIRBAG DID NOT BREAK OPEN. DEALER PICKED UP AND REPAIRED AGAIN. TOOK CAR OUT TODAY AFTER GETTING IT BACK. NOW SEAT COOLING FAN IS EXTREMELY LOUD IN THE SEAT ITSELF. IT MUST BE HITTING SOMETHING INSIDE AS IT ROTATES TO COOL THE SEATS NO HAVE MADE A RECORDING. THE CAR WAS STATIONARY AND NOT MOVING WHEN THENINCIDENTS HAPPENED. I HAVE CALLED THE DEALER AGAIN THIS EVENING AND LEFT MESSAGE TO RETURN MY CALL.
Additional Notes:
DRIVER SIDE SEAT BRACKET BROKE OFF WHEN GETTING INTO CAR. DEALER TOOK CAR AND REPAIRED SEAT. SIDE AIRBAG CASE WAS ALSO SPLIT AND AIRBAG WAS VISIBLE TO THE EYE. THIS WAS IN JUNE 2017. SAME EXACT THING HAPPENED LAST WEEK. DRIVER SIDE SEAT (LEFT SIDE AGAIN) BROKE OFF AS I ENTERED THE VAHICLE. CASE OF AIRBAG DID NOT BREAK OPEN. DEALER PICKED UP AND REPAIRED AGAIN. TOOK CAR OUT TODAY AFTER GETTING IT BACK. NOW SEAT COOLING FAN IS EXTREMELY LOUD IN THE SEAT ITSELF. IT MUST BE HITTING SOMETHING INSIDE AS IT ROTATES TO COOL THE SEATS NO HAVE MADE A RECORDING. THE CAR WAS STATIONARY AND NOT MOVING WHEN THENINCIDENTS HAPPENED. I HAVE CALLED THE DEALER AGAIN THIS EVENING AND LEFT MESSAGE TO RETURN MY CALL.
Mfg Campaign: 11032135
Recall Date: Oct 6, 2017
Ford Motor Company
Defect Description:
ELECTRICAL SYSTEM
Potential Consequences:
TL* THE CONTACT OWNS A 2017 LINCOLN CONTINENTAL. WHILE DRIVING VARIOUS SPEEDS, THE LIGHTS ON THE INSTRUMENT PANEL DIMMED AND IT WAS HARD TO READ ESPECIALLY WHEN IT WAS BRIGHTER OUTSIDE. THE VEHICLE WAS TAKEN TO THE DEALER (SAGINAW VALLEY FORD LINCOLN LOCATED AT 4201 BAY RD, SAGINAW, MI 48603; (989) 792-1700), BUT NOTHING COULD BE DONE. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. ALSO, WHILE DRIVING VARIOUS SPEEDS, THE STEERING WHEEL FAILED TO TURN LEFT OR RIGHT. THE VEHICLE WAS NOT TAKEN TO THE DEALER. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS CONTACTED AT 800-521-4140 AND STATED THAT THE INSTRUMENT PANEL WAS MADE THAT WAY. THE APPROXIMATE FAILURE MILEAGE WAS 0.
Corrective Action:
TL* THE CONTACT OWNS A 2017 LINCOLN CONTINENTAL. WHILE DRIVING VARIOUS SPEEDS, THE LIGHTS ON THE INSTRUMENT PANEL DIMMED AND IT WAS HARD TO READ ESPECIALLY WHEN IT WAS BRIGHTER OUTSIDE. THE VEHICLE WAS TAKEN TO THE DEALER (SAGINAW VALLEY FORD LINCOLN LOCATED AT 4201 BAY RD, SAGINAW, MI 48603; (989) 792-1700), BUT NOTHING COULD BE DONE. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. ALSO, WHILE DRIVING VARIOUS SPEEDS, THE STEERING WHEEL FAILED TO TURN LEFT OR RIGHT. THE VEHICLE WAS NOT TAKEN TO THE DEALER. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS CONTACTED AT 800-521-4140 AND STATED THAT THE INSTRUMENT PANEL WAS MADE THAT WAY. THE APPROXIMATE FAILURE MILEAGE WAS 0.
Additional Notes:
TL* THE CONTACT OWNS A 2017 LINCOLN CONTINENTAL. WHILE DRIVING VARIOUS SPEEDS, THE LIGHTS ON THE INSTRUMENT PANEL DIMMED AND IT WAS HARD TO READ ESPECIALLY WHEN IT WAS BRIGHTER OUTSIDE. THE VEHICLE WAS TAKEN TO THE DEALER (SAGINAW VALLEY FORD LINCOLN LOCATED AT 4201 BAY RD, SAGINAW, MI 48603; (989) 792-1700), BUT NOTHING COULD BE DONE. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. ALSO, WHILE DRIVING VARIOUS SPEEDS, THE STEERING WHEEL FAILED TO TURN LEFT OR RIGHT. THE VEHICLE WAS NOT TAKEN TO THE DEALER. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS CONTACTED AT 800-521-4140 AND STATED THAT THE INSTRUMENT PANEL WAS MADE THAT WAY. THE APPROXIMATE FAILURE MILEAGE WAS 0.
Mfg Campaign: 11015421
Recall Date: Aug 15, 2017
Ford Motor Company
Defect Description:
STEERING
Potential Consequences:
TL* THE CONTACT OWNS A 2017 LINCOLN CONTINENTAL. WHILE DRIVING VARIOUS SPEEDS, THE LIGHTS ON THE INSTRUMENT PANEL DIMMED AND IT WAS HARD TO READ ESPECIALLY WHEN IT WAS BRIGHTER OUTSIDE. THE VEHICLE WAS TAKEN TO THE DEALER (SAGINAW VALLEY FORD LINCOLN LOCATED AT 4201 BAY RD, SAGINAW, MI 48603; (989) 792-1700), BUT NOTHING COULD BE DONE. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. ALSO, WHILE DRIVING VARIOUS SPEEDS, THE STEERING WHEEL FAILED TO TURN LEFT OR RIGHT. THE VEHICLE WAS NOT TAKEN TO THE DEALER. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS CONTACTED AT 800-521-4140 AND STATED THAT THE INSTRUMENT PANEL WAS MADE THAT WAY. THE APPROXIMATE FAILURE MILEAGE WAS 0.
Corrective Action:
TL* THE CONTACT OWNS A 2017 LINCOLN CONTINENTAL. WHILE DRIVING VARIOUS SPEEDS, THE LIGHTS ON THE INSTRUMENT PANEL DIMMED AND IT WAS HARD TO READ ESPECIALLY WHEN IT WAS BRIGHTER OUTSIDE. THE VEHICLE WAS TAKEN TO THE DEALER (SAGINAW VALLEY FORD LINCOLN LOCATED AT 4201 BAY RD, SAGINAW, MI 48603; (989) 792-1700), BUT NOTHING COULD BE DONE. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. ALSO, WHILE DRIVING VARIOUS SPEEDS, THE STEERING WHEEL FAILED TO TURN LEFT OR RIGHT. THE VEHICLE WAS NOT TAKEN TO THE DEALER. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS CONTACTED AT 800-521-4140 AND STATED THAT THE INSTRUMENT PANEL WAS MADE THAT WAY. THE APPROXIMATE FAILURE MILEAGE WAS 0.
Additional Notes:
TL* THE CONTACT OWNS A 2017 LINCOLN CONTINENTAL. WHILE DRIVING VARIOUS SPEEDS, THE LIGHTS ON THE INSTRUMENT PANEL DIMMED AND IT WAS HARD TO READ ESPECIALLY WHEN IT WAS BRIGHTER OUTSIDE. THE VEHICLE WAS TAKEN TO THE DEALER (SAGINAW VALLEY FORD LINCOLN LOCATED AT 4201 BAY RD, SAGINAW, MI 48603; (989) 792-1700), BUT NOTHING COULD BE DONE. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. ALSO, WHILE DRIVING VARIOUS SPEEDS, THE STEERING WHEEL FAILED TO TURN LEFT OR RIGHT. THE VEHICLE WAS NOT TAKEN TO THE DEALER. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS CONTACTED AT 800-521-4140 AND STATED THAT THE INSTRUMENT PANEL WAS MADE THAT WAY. THE APPROXIMATE FAILURE MILEAGE WAS 0.
Mfg Campaign: 11015421
Recall Date: Aug 15, 2017
Ford Motor Company
Defect Description:
STRUCTURE:BODY:DOOR
Potential Consequences:
TL* THE CONTACT OWNS A 2017 LINCOLN CONTINENTAL. WHILE DRIVING APPROXIMATELY 60 MPH, THE FRONT PASSENGER SIDE DOOR ERRONEOUSLY OPENED. AFTER STOPPING AND CLOSING THE DOOR, THE FAILURE CONTINUED. THE VEHICLE WAS TAKEN TO THE DEALER AND REPAIRED. IN ADDITION, WHILE OPERATING THE VEHICLE, THE CHECK ENGINE INDICATOR ILLUMINATED AND THE VEHICLE SHOOK AND JERKED WHILE CHANGING GEARS. THE VEHICLE WAS TAKEN TO GANLEY LINCOLN IN MIDDLEBURG HEIGHTS, OHIO WHERE IT WAS DIAGNOSED THAT THE ENGINE WAS FAULTY AND NEEDED TO BE REPLACED. IN ADDITION, THE MATERIAL FROM THE FRONT DRIVER SEAT RIPPED AND EXPOSED METAL PARTS THAT MADE CONTACT WITH THE DRIVER WHILE SEATED. THERE WERE NO INJURIES. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 2,700.
Corrective Action:
TL* THE CONTACT OWNS A 2017 LINCOLN CONTINENTAL. WHILE DRIVING APPROXIMATELY 60 MPH, THE FRONT PASSENGER SIDE DOOR ERRONEOUSLY OPENED. AFTER STOPPING AND CLOSING THE DOOR, THE FAILURE CONTINUED. THE VEHICLE WAS TAKEN TO THE DEALER AND REPAIRED. IN ADDITION, WHILE OPERATING THE VEHICLE, THE CHECK ENGINE INDICATOR ILLUMINATED AND THE VEHICLE SHOOK AND JERKED WHILE CHANGING GEARS. THE VEHICLE WAS TAKEN TO GANLEY LINCOLN IN MIDDLEBURG HEIGHTS, OHIO WHERE IT WAS DIAGNOSED THAT THE ENGINE WAS FAULTY AND NEEDED TO BE REPLACED. IN ADDITION, THE MATERIAL FROM THE FRONT DRIVER SEAT RIPPED AND EXPOSED METAL PARTS THAT MADE CONTACT WITH THE DRIVER WHILE SEATED. THERE WERE NO INJURIES. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 2,700.
Additional Notes:
TL* THE CONTACT OWNS A 2017 LINCOLN CONTINENTAL. WHILE DRIVING APPROXIMATELY 60 MPH, THE FRONT PASSENGER SIDE DOOR ERRONEOUSLY OPENED. AFTER STOPPING AND CLOSING THE DOOR, THE FAILURE CONTINUED. THE VEHICLE WAS TAKEN TO THE DEALER AND REPAIRED. IN ADDITION, WHILE OPERATING THE VEHICLE, THE CHECK ENGINE INDICATOR ILLUMINATED AND THE VEHICLE SHOOK AND JERKED WHILE CHANGING GEARS. THE VEHICLE WAS TAKEN TO GANLEY LINCOLN IN MIDDLEBURG HEIGHTS, OHIO WHERE IT WAS DIAGNOSED THAT THE ENGINE WAS FAULTY AND NEEDED TO BE REPLACED. IN ADDITION, THE MATERIAL FROM THE FRONT DRIVER SEAT RIPPED AND EXPOSED METAL PARTS THAT MADE CONTACT WITH THE DRIVER WHILE SEATED. THERE WERE NO INJURIES. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 2,700.
Mfg Campaign: 10992286
Recall Date: May 30, 2017
Ford Motor Company
Defect Description:
ENGINE
Potential Consequences:
TL* THE CONTACT OWNS A 2017 LINCOLN CONTINENTAL. WHILE DRIVING APPROXIMATELY 60 MPH, THE FRONT PASSENGER SIDE DOOR ERRONEOUSLY OPENED. AFTER STOPPING AND CLOSING THE DOOR, THE FAILURE CONTINUED. THE VEHICLE WAS TAKEN TO THE DEALER AND REPAIRED. IN ADDITION, WHILE OPERATING THE VEHICLE, THE CHECK ENGINE INDICATOR ILLUMINATED AND THE VEHICLE SHOOK AND JERKED WHILE CHANGING GEARS. THE VEHICLE WAS TAKEN TO GANLEY LINCOLN IN MIDDLEBURG HEIGHTS, OHIO WHERE IT WAS DIAGNOSED THAT THE ENGINE WAS FAULTY AND NEEDED TO BE REPLACED. IN ADDITION, THE MATERIAL FROM THE FRONT DRIVER SEAT RIPPED AND EXPOSED METAL PARTS THAT MADE CONTACT WITH THE DRIVER WHILE SEATED. THERE WERE NO INJURIES. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 2,700.
Corrective Action:
TL* THE CONTACT OWNS A 2017 LINCOLN CONTINENTAL. WHILE DRIVING APPROXIMATELY 60 MPH, THE FRONT PASSENGER SIDE DOOR ERRONEOUSLY OPENED. AFTER STOPPING AND CLOSING THE DOOR, THE FAILURE CONTINUED. THE VEHICLE WAS TAKEN TO THE DEALER AND REPAIRED. IN ADDITION, WHILE OPERATING THE VEHICLE, THE CHECK ENGINE INDICATOR ILLUMINATED AND THE VEHICLE SHOOK AND JERKED WHILE CHANGING GEARS. THE VEHICLE WAS TAKEN TO GANLEY LINCOLN IN MIDDLEBURG HEIGHTS, OHIO WHERE IT WAS DIAGNOSED THAT THE ENGINE WAS FAULTY AND NEEDED TO BE REPLACED. IN ADDITION, THE MATERIAL FROM THE FRONT DRIVER SEAT RIPPED AND EXPOSED METAL PARTS THAT MADE CONTACT WITH THE DRIVER WHILE SEATED. THERE WERE NO INJURIES. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 2,700.
Additional Notes:
TL* THE CONTACT OWNS A 2017 LINCOLN CONTINENTAL. WHILE DRIVING APPROXIMATELY 60 MPH, THE FRONT PASSENGER SIDE DOOR ERRONEOUSLY OPENED. AFTER STOPPING AND CLOSING THE DOOR, THE FAILURE CONTINUED. THE VEHICLE WAS TAKEN TO THE DEALER AND REPAIRED. IN ADDITION, WHILE OPERATING THE VEHICLE, THE CHECK ENGINE INDICATOR ILLUMINATED AND THE VEHICLE SHOOK AND JERKED WHILE CHANGING GEARS. THE VEHICLE WAS TAKEN TO GANLEY LINCOLN IN MIDDLEBURG HEIGHTS, OHIO WHERE IT WAS DIAGNOSED THAT THE ENGINE WAS FAULTY AND NEEDED TO BE REPLACED. IN ADDITION, THE MATERIAL FROM THE FRONT DRIVER SEAT RIPPED AND EXPOSED METAL PARTS THAT MADE CONTACT WITH THE DRIVER WHILE SEATED. THERE WERE NO INJURIES. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 2,700.
Mfg Campaign: 10992286
Recall Date: May 30, 2017
Ford Motor Company
Defect Description:
POWER TRAIN
Potential Consequences:
TL* THE CONTACT OWNS A 2017 LINCOLN CONTINENTAL. WHILE DRIVING APPROXIMATELY 60 MPH, THE FRONT PASSENGER SIDE DOOR ERRONEOUSLY OPENED. AFTER STOPPING AND CLOSING THE DOOR, THE FAILURE CONTINUED. THE VEHICLE WAS TAKEN TO THE DEALER AND REPAIRED. IN ADDITION, WHILE OPERATING THE VEHICLE, THE CHECK ENGINE INDICATOR ILLUMINATED AND THE VEHICLE SHOOK AND JERKED WHILE CHANGING GEARS. THE VEHICLE WAS TAKEN TO GANLEY LINCOLN IN MIDDLEBURG HEIGHTS, OHIO WHERE IT WAS DIAGNOSED THAT THE ENGINE WAS FAULTY AND NEEDED TO BE REPLACED. IN ADDITION, THE MATERIAL FROM THE FRONT DRIVER SEAT RIPPED AND EXPOSED METAL PARTS THAT MADE CONTACT WITH THE DRIVER WHILE SEATED. THERE WERE NO INJURIES. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 2,700.
Corrective Action:
TL* THE CONTACT OWNS A 2017 LINCOLN CONTINENTAL. WHILE DRIVING APPROXIMATELY 60 MPH, THE FRONT PASSENGER SIDE DOOR ERRONEOUSLY OPENED. AFTER STOPPING AND CLOSING THE DOOR, THE FAILURE CONTINUED. THE VEHICLE WAS TAKEN TO THE DEALER AND REPAIRED. IN ADDITION, WHILE OPERATING THE VEHICLE, THE CHECK ENGINE INDICATOR ILLUMINATED AND THE VEHICLE SHOOK AND JERKED WHILE CHANGING GEARS. THE VEHICLE WAS TAKEN TO GANLEY LINCOLN IN MIDDLEBURG HEIGHTS, OHIO WHERE IT WAS DIAGNOSED THAT THE ENGINE WAS FAULTY AND NEEDED TO BE REPLACED. IN ADDITION, THE MATERIAL FROM THE FRONT DRIVER SEAT RIPPED AND EXPOSED METAL PARTS THAT MADE CONTACT WITH THE DRIVER WHILE SEATED. THERE WERE NO INJURIES. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 2,700.
Additional Notes:
TL* THE CONTACT OWNS A 2017 LINCOLN CONTINENTAL. WHILE DRIVING APPROXIMATELY 60 MPH, THE FRONT PASSENGER SIDE DOOR ERRONEOUSLY OPENED. AFTER STOPPING AND CLOSING THE DOOR, THE FAILURE CONTINUED. THE VEHICLE WAS TAKEN TO THE DEALER AND REPAIRED. IN ADDITION, WHILE OPERATING THE VEHICLE, THE CHECK ENGINE INDICATOR ILLUMINATED AND THE VEHICLE SHOOK AND JERKED WHILE CHANGING GEARS. THE VEHICLE WAS TAKEN TO GANLEY LINCOLN IN MIDDLEBURG HEIGHTS, OHIO WHERE IT WAS DIAGNOSED THAT THE ENGINE WAS FAULTY AND NEEDED TO BE REPLACED. IN ADDITION, THE MATERIAL FROM THE FRONT DRIVER SEAT RIPPED AND EXPOSED METAL PARTS THAT MADE CONTACT WITH THE DRIVER WHILE SEATED. THERE WERE NO INJURIES. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 2,700.
Mfg Campaign: 10992286
Recall Date: May 30, 2017
Ford Motor Company
Defect Description:
SEATS
Potential Consequences:
TL* THE CONTACT OWNS A 2017 LINCOLN CONTINENTAL. WHILE DRIVING APPROXIMATELY 60 MPH, THE FRONT PASSENGER SIDE DOOR ERRONEOUSLY OPENED. AFTER STOPPING AND CLOSING THE DOOR, THE FAILURE CONTINUED. THE VEHICLE WAS TAKEN TO THE DEALER AND REPAIRED. IN ADDITION, WHILE OPERATING THE VEHICLE, THE CHECK ENGINE INDICATOR ILLUMINATED AND THE VEHICLE SHOOK AND JERKED WHILE CHANGING GEARS. THE VEHICLE WAS TAKEN TO GANLEY LINCOLN IN MIDDLEBURG HEIGHTS, OHIO WHERE IT WAS DIAGNOSED THAT THE ENGINE WAS FAULTY AND NEEDED TO BE REPLACED. IN ADDITION, THE MATERIAL FROM THE FRONT DRIVER SEAT RIPPED AND EXPOSED METAL PARTS THAT MADE CONTACT WITH THE DRIVER WHILE SEATED. THERE WERE NO INJURIES. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 2,700.
Corrective Action:
TL* THE CONTACT OWNS A 2017 LINCOLN CONTINENTAL. WHILE DRIVING APPROXIMATELY 60 MPH, THE FRONT PASSENGER SIDE DOOR ERRONEOUSLY OPENED. AFTER STOPPING AND CLOSING THE DOOR, THE FAILURE CONTINUED. THE VEHICLE WAS TAKEN TO THE DEALER AND REPAIRED. IN ADDITION, WHILE OPERATING THE VEHICLE, THE CHECK ENGINE INDICATOR ILLUMINATED AND THE VEHICLE SHOOK AND JERKED WHILE CHANGING GEARS. THE VEHICLE WAS TAKEN TO GANLEY LINCOLN IN MIDDLEBURG HEIGHTS, OHIO WHERE IT WAS DIAGNOSED THAT THE ENGINE WAS FAULTY AND NEEDED TO BE REPLACED. IN ADDITION, THE MATERIAL FROM THE FRONT DRIVER SEAT RIPPED AND EXPOSED METAL PARTS THAT MADE CONTACT WITH THE DRIVER WHILE SEATED. THERE WERE NO INJURIES. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 2,700.
Additional Notes:
TL* THE CONTACT OWNS A 2017 LINCOLN CONTINENTAL. WHILE DRIVING APPROXIMATELY 60 MPH, THE FRONT PASSENGER SIDE DOOR ERRONEOUSLY OPENED. AFTER STOPPING AND CLOSING THE DOOR, THE FAILURE CONTINUED. THE VEHICLE WAS TAKEN TO THE DEALER AND REPAIRED. IN ADDITION, WHILE OPERATING THE VEHICLE, THE CHECK ENGINE INDICATOR ILLUMINATED AND THE VEHICLE SHOOK AND JERKED WHILE CHANGING GEARS. THE VEHICLE WAS TAKEN TO GANLEY LINCOLN IN MIDDLEBURG HEIGHTS, OHIO WHERE IT WAS DIAGNOSED THAT THE ENGINE WAS FAULTY AND NEEDED TO BE REPLACED. IN ADDITION, THE MATERIAL FROM THE FRONT DRIVER SEAT RIPPED AND EXPOSED METAL PARTS THAT MADE CONTACT WITH THE DRIVER WHILE SEATED. THERE WERE NO INJURIES. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 2,700.
Mfg Campaign: 10992286
Recall Date: May 30, 2017
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