Complaints & Recalls
Official Safety Recalls - Important!
5 RecallsThese are official manufacturer recalls ordered by NHTSA for safety defects. If you own this vehicle, contact your dealer immediately for free repairs.
Ford Motor Company
Safety Issue:
Ford Motor Company (Ford) is recalling certain 2017-2020 F-Super Duty F-250, F-350, F-450, and 2017-2020 Lincoln Continental vehicles equipped with the 360-degree camera system. Degradation of the camera's anit-reflective lens coating can lead to a foggy or cloudy rearview camera image.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Mfg Campaign: 22S51
Recall Date: Aug 26, 2022
Ford Motor Company
Safety Issue:
Ford Motor Company (Ford) is recalling certain 2017-2019 Lincoln Continental vehicles. The door latch pawl motors may not function properly, possibly resulting in a door latch not fully engaging.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: 19S03
Recall Date: Feb 11, 2019
Ford Motor Company
Safety Issue:
Ford Motor Company (Ford) is recalling certain 2016-2017 Ford Edge and Lincoln MKX vehicles and 2017 Lincoln Continental vehicles. In the event of a crash, the driver's frontal air bag may not fully inflate or the air bag cushion may detach from the air bag module. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 208, "Occupant Crash Protection."
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: 17C02
Recall Date: Feb 27, 2017
Ford Motor Company
Safety Issue:
Ford Motor Company (Ford) is recalling certain model year 2017 Lincoln Continental vehicles manufactured June 14, 2016, to September 23, 2016 and equipped with high intensity discharge (HID) headlights. The headlights may have been built with incorrect lenses, adversely affecting the turn signal visibility as well as not being properly marked. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 108, "Lamps, Reflective Devices, and Assoc. Equipment."
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: 16C15
Recall Date: Oct 12, 2016
Consumer Complaints
77 ComplaintsFord Motor Company
Defect Description:
BACK OVER PREVENTION: SENSING SYSTEM: CAMERA
Potential Consequences:
The contact owns a 2017 Lincoln Continental. The contact stated while reversing, the rear-view camera display was foggy or displayed a distorted image. No warning lights were illuminated. The contact took the vehicle to the dealer, and it was confirmed that the rear-view camera was defective. The vehicle was not repaired due to the parts not being available. The contact referenced NHTSA Campaign Number: 22V644000 (Back Over Prevention) as a possible solution however, the VIN was not included in the recall. The manufacturer was contacted and confirmed that the parts were not available. The manufacturer opened a Customer Satisfaction case with the contact and stated the vehicle would be repaired under NHTSA Campaign number: 22V644000 (Back Over Prevention) when the parts became available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The approximate failure mileage was 38,504.
Corrective Action:
The contact owns a 2017 Lincoln Continental. The contact stated while reversing, the rear-view camera display was foggy or displayed a distorted image. No warning lights were illuminated. The contact took the vehicle to the dealer, and it was confirmed that the rear-view camera was defective. The vehicle was not repaired due to the parts not being available. The contact referenced NHTSA Campaign Number: 22V644000 (Back Over Prevention) as a possible solution however, the VIN was not included in the recall. The manufacturer was contacted and confirmed that the parts were not available. The manufacturer opened a Customer Satisfaction case with the contact and stated the vehicle would be repaired under NHTSA Campaign number: 22V644000 (Back Over Prevention) when the parts became available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The approximate failure mileage was 38,504.
Additional Notes:
The contact owns a 2017 Lincoln Continental. The contact stated while reversing, the rear-view camera display was foggy or displayed a distorted image. No warning lights were illuminated. The contact took the vehicle to the dealer, and it was confirmed that the rear-view camera was defective. The vehicle was not repaired due to the parts not being available. The contact referenced NHTSA Campaign Number: 22V644000 (Back Over Prevention) as a possible solution however, the VIN was not included in the recall. The manufacturer was contacted and confirmed that the parts were not available. The manufacturer opened a Customer Satisfaction case with the contact and stated the vehicle would be repaired under NHTSA Campaign number: 22V644000 (Back Over Prevention) when the parts became available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The approximate failure mileage was 38,504.
Mfg Campaign: 11570489
Recall Date: Feb 7, 2024
Ford Motor Company
Defect Description:
LATCHES/LOCKS/LINKAGES:DOORS:LATCH
Potential Consequences:
The contact owns a 2017 Lincoln Continental. The contact stated that the passenger’s side rear and the passenger’s side front door latches were inoperable. The contact stated that the doors could not be opened from outside of the vehicle. In addition, the contact stated that the driver's side front door latch was inoperable. The contact stated that the driver's side front door was not able to be opened from outside the vehicle. The contact stated the failure had previously occurred in November 2023. The vehicle was taken to the dealer however, the failure could not be duplicated. The contact stated that the failure reoccurred. The vehicle was not diagnosed or repaired by an independent mechanic or dealer. The manufacturer was made aware of the failure but provided no assistance. The failure mileage was approximately 60,000.
Corrective Action:
The contact owns a 2017 Lincoln Continental. The contact stated that the passenger’s side rear and the passenger’s side front door latches were inoperable. The contact stated that the doors could not be opened from outside of the vehicle. In addition, the contact stated that the driver's side front door latch was inoperable. The contact stated that the driver's side front door was not able to be opened from outside the vehicle. The contact stated the failure had previously occurred in November 2023. The vehicle was taken to the dealer however, the failure could not be duplicated. The contact stated that the failure reoccurred. The vehicle was not diagnosed or repaired by an independent mechanic or dealer. The manufacturer was made aware of the failure but provided no assistance. The failure mileage was approximately 60,000.
Additional Notes:
The contact owns a 2017 Lincoln Continental. The contact stated that the passenger’s side rear and the passenger’s side front door latches were inoperable. The contact stated that the doors could not be opened from outside of the vehicle. In addition, the contact stated that the driver's side front door latch was inoperable. The contact stated that the driver's side front door was not able to be opened from outside the vehicle. The contact stated the failure had previously occurred in November 2023. The vehicle was taken to the dealer however, the failure could not be duplicated. The contact stated that the failure reoccurred. The vehicle was not diagnosed or repaired by an independent mechanic or dealer. The manufacturer was made aware of the failure but provided no assistance. The failure mileage was approximately 60,000.
Mfg Campaign: 11570252
Recall Date: Feb 6, 2024
Ford Motor Company
Defect Description:
STRUCTURE:BODY
Potential Consequences:
Drivers door latch will NOT lock/engage after opening door.
Corrective Action:
Drivers door latch will NOT lock/engage after opening door.
Additional Notes:
Drivers door latch will NOT lock/engage after opening door.
Mfg Campaign: 11560400
Recall Date: Dec 16, 2023
Ford Motor Company
Defect Description:
UNKNOWN OR OTHER
Potential Consequences:
Drivers door latch will NOT lock/engage after opening door.
Corrective Action:
Drivers door latch will NOT lock/engage after opening door.
Additional Notes:
Drivers door latch will NOT lock/engage after opening door.
Mfg Campaign: 11560400
Recall Date: Dec 16, 2023
Ford Motor Company
Defect Description:
LATCHES/LOCKS/LINKAGES
Potential Consequences:
The contact owns a 2017 Lincoln Continental. The contact stated that on numerous occasions after the vehicle was shifted into park, the front driver’s and passenger side door latch failed to engage. The contact stated that he had to manually unlock the door to exit the vehicle. The contact stated that the electronic door latch intermittently operated. No warning light was illuminated. The vehicle had not yet been diagnosed or repaired. The dealer was not notified of the failure. The contact referenced NHTSA Campaign Number: 19V077000 (Latches, Locks, Linkages). The manufacturer was notified of the failure and the contact was informed that the VIN was not included in the recall and advised to contact the NHTSA Hotline. The failure mileage was approximately 45,720.
Corrective Action:
The contact owns a 2017 Lincoln Continental. The contact stated that on numerous occasions after the vehicle was shifted into park, the front driver’s and passenger side door latch failed to engage. The contact stated that he had to manually unlock the door to exit the vehicle. The contact stated that the electronic door latch intermittently operated. No warning light was illuminated. The vehicle had not yet been diagnosed or repaired. The dealer was not notified of the failure. The contact referenced NHTSA Campaign Number: 19V077000 (Latches, Locks, Linkages). The manufacturer was notified of the failure and the contact was informed that the VIN was not included in the recall and advised to contact the NHTSA Hotline. The failure mileage was approximately 45,720.
Additional Notes:
The contact owns a 2017 Lincoln Continental. The contact stated that on numerous occasions after the vehicle was shifted into park, the front driver’s and passenger side door latch failed to engage. The contact stated that he had to manually unlock the door to exit the vehicle. The contact stated that the electronic door latch intermittently operated. No warning light was illuminated. The vehicle had not yet been diagnosed or repaired. The dealer was not notified of the failure. The contact referenced NHTSA Campaign Number: 19V077000 (Latches, Locks, Linkages). The manufacturer was notified of the failure and the contact was informed that the VIN was not included in the recall and advised to contact the NHTSA Hotline. The failure mileage was approximately 45,720.
Mfg Campaign: 11550870
Recall Date: Oct 19, 2023
Ford Motor Company
Defect Description:
SERVICE BRAKES, AIR:ANTILOCK:CONTROL UNIT/MODULE
Potential Consequences:
The contact owns a 2017 Lincoln Continental. The contact stated while driving approximately 35–40 MPH, the parking brake activated, causing the driver to swerve, as the tires squealed. The driver was able to pull over. The contact was unable to release the parking brake. The vehicle was in LIMP Mode. There were no warning lights illuminated. The vehicle was towed to the local dealer, where it was diagnosed that the ABS brake module had malfunctioned. The vehicle was not repaired. The manufacturer was contacted, but no assistance was provided. The failure mileage was approximately 150,000.
Corrective Action:
The contact owns a 2017 Lincoln Continental. The contact stated while driving approximately 35–40 MPH, the parking brake activated, causing the driver to swerve, as the tires squealed. The driver was able to pull over. The contact was unable to release the parking brake. The vehicle was in LIMP Mode. There were no warning lights illuminated. The vehicle was towed to the local dealer, where it was diagnosed that the ABS brake module had malfunctioned. The vehicle was not repaired. The manufacturer was contacted, but no assistance was provided. The failure mileage was approximately 150,000.
Additional Notes:
The contact owns a 2017 Lincoln Continental. The contact stated while driving approximately 35–40 MPH, the parking brake activated, causing the driver to swerve, as the tires squealed. The driver was able to pull over. The contact was unable to release the parking brake. The vehicle was in LIMP Mode. There were no warning lights illuminated. The vehicle was towed to the local dealer, where it was diagnosed that the ABS brake module had malfunctioned. The vehicle was not repaired. The manufacturer was contacted, but no assistance was provided. The failure mileage was approximately 150,000.
Mfg Campaign: 11541443
Recall Date: Aug 29, 2023
Ford Motor Company
Defect Description:
PARKING BRAKE
Potential Consequences:
The contact owns a 2017 Lincoln Continental. The contact stated while driving approximately 35–40 MPH, the parking brake activated, causing the driver to swerve, as the tires squealed. The driver was able to pull over. The contact was unable to release the parking brake. The vehicle was in LIMP Mode. There were no warning lights illuminated. The vehicle was towed to the local dealer, where it was diagnosed that the ABS brake module had malfunctioned. The vehicle was not repaired. The manufacturer was contacted, but no assistance was provided. The failure mileage was approximately 150,000.
Corrective Action:
The contact owns a 2017 Lincoln Continental. The contact stated while driving approximately 35–40 MPH, the parking brake activated, causing the driver to swerve, as the tires squealed. The driver was able to pull over. The contact was unable to release the parking brake. The vehicle was in LIMP Mode. There were no warning lights illuminated. The vehicle was towed to the local dealer, where it was diagnosed that the ABS brake module had malfunctioned. The vehicle was not repaired. The manufacturer was contacted, but no assistance was provided. The failure mileage was approximately 150,000.
Additional Notes:
The contact owns a 2017 Lincoln Continental. The contact stated while driving approximately 35–40 MPH, the parking brake activated, causing the driver to swerve, as the tires squealed. The driver was able to pull over. The contact was unable to release the parking brake. The vehicle was in LIMP Mode. There were no warning lights illuminated. The vehicle was towed to the local dealer, where it was diagnosed that the ABS brake module had malfunctioned. The vehicle was not repaired. The manufacturer was contacted, but no assistance was provided. The failure mileage was approximately 150,000.
Mfg Campaign: 11541443
Recall Date: Aug 29, 2023
Ford Motor Company
Defect Description:
BACK OVER PREVENTION: SENSING SYSTEM: CAMERA
Potential Consequences:
The contact owns a 2017 Lincoln Continental. The contact received notification of Customer Satisfaction Program: 22M03 (Replace front and/or side cameras if foggy); however, the dealer declined to perform the repair. The contact stated that while driving at an undisclosed speed, the side cameras were intermittently foggy. The vehicle was taken to the dealer; however, the dealer was unable to duplicate the failure and declined the repair. The vehicle was not repaired. The manufacturer was made aware of the failure. The failure mileage was approximately 23,000.
Corrective Action:
The contact owns a 2017 Lincoln Continental. The contact received notification of Customer Satisfaction Program: 22M03 (Replace front and/or side cameras if foggy); however, the dealer declined to perform the repair. The contact stated that while driving at an undisclosed speed, the side cameras were intermittently foggy. The vehicle was taken to the dealer; however, the dealer was unable to duplicate the failure and declined the repair. The vehicle was not repaired. The manufacturer was made aware of the failure. The failure mileage was approximately 23,000.
Additional Notes:
The contact owns a 2017 Lincoln Continental. The contact received notification of Customer Satisfaction Program: 22M03 (Replace front and/or side cameras if foggy); however, the dealer declined to perform the repair. The contact stated that while driving at an undisclosed speed, the side cameras were intermittently foggy. The vehicle was taken to the dealer; however, the dealer was unable to duplicate the failure and declined the repair. The vehicle was not repaired. The manufacturer was made aware of the failure. The failure mileage was approximately 23,000.
Mfg Campaign: 11540810
Recall Date: Aug 25, 2023
Ford Motor Company
Defect Description:
BACK OVER PREVENTION
Potential Consequences:
The contact owns a 2017 Lincoln Continental. The contact received notification of NHTSA Campaign Number: 22V644000 (Back Over Prevention) however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The dealer was made aware of the issue. The manufacturer was made aware of the issue. The contact had not experienced a failure. Parts distribution disconnect. The contact stated the part became available and the camera has been replaced.
Corrective Action:
The contact owns a 2017 Lincoln Continental. The contact received notification of NHTSA Campaign Number: 22V644000 (Back Over Prevention) however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The dealer was made aware of the issue. The manufacturer was made aware of the issue. The contact had not experienced a failure. Parts distribution disconnect. The contact stated the part became available and the camera has been replaced.
Additional Notes:
The contact owns a 2017 Lincoln Continental. The contact received notification of NHTSA Campaign Number: 22V644000 (Back Over Prevention) however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The dealer was made aware of the issue. The manufacturer was made aware of the issue. The contact had not experienced a failure. Parts distribution disconnect. The contact stated the part became available and the camera has been replaced.
Mfg Campaign: 11529395
Recall Date: Jun 28, 2023
Ford Motor Company
Defect Description:
BACK OVER PREVENTION
Potential Consequences:
The contact owns a 2017 Lincoln Continental. The contact received notification of NHTSA Campaign Number: 22V644000 (Back Over Prevention) however, the part to do the recall repair was unavailable. The local dealer was contacted, and it was confirmed that the part was not available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact stated that the camera image was cloudy creating a visibility hazard. The vehicle was not repaired. The failure mileage was 10,600. VIN tool confirms parts not available.
Corrective Action:
The contact owns a 2017 Lincoln Continental. The contact received notification of NHTSA Campaign Number: 22V644000 (Back Over Prevention) however, the part to do the recall repair was unavailable. The local dealer was contacted, and it was confirmed that the part was not available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact stated that the camera image was cloudy creating a visibility hazard. The vehicle was not repaired. The failure mileage was 10,600. VIN tool confirms parts not available.
Additional Notes:
The contact owns a 2017 Lincoln Continental. The contact received notification of NHTSA Campaign Number: 22V644000 (Back Over Prevention) however, the part to do the recall repair was unavailable. The local dealer was contacted, and it was confirmed that the part was not available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact stated that the camera image was cloudy creating a visibility hazard. The vehicle was not repaired. The failure mileage was 10,600. VIN tool confirms parts not available.
Mfg Campaign: 11517389
Recall Date: Apr 17, 2023
Ford Motor Company
Defect Description:
BACK OVER PREVENTION
Potential Consequences:
The contact owns a 2017 Lincoln Continental. The contact received notification of NHTSA Campaign Number: 22V644000 (Back Over Prevention) however, the part to do the recall repair was unavailable. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The contact stated that the back-up camera alarm operated as needed; however, the display screen was not clear while reversing. The manufacturer was made aware of the failure. The approximate failure mileage was 72,000. VIN tool confirms parts not available.
Corrective Action:
The contact owns a 2017 Lincoln Continental. The contact received notification of NHTSA Campaign Number: 22V644000 (Back Over Prevention) however, the part to do the recall repair was unavailable. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The contact stated that the back-up camera alarm operated as needed; however, the display screen was not clear while reversing. The manufacturer was made aware of the failure. The approximate failure mileage was 72,000. VIN tool confirms parts not available.
Additional Notes:
The contact owns a 2017 Lincoln Continental. The contact received notification of NHTSA Campaign Number: 22V644000 (Back Over Prevention) however, the part to do the recall repair was unavailable. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The contact stated that the back-up camera alarm operated as needed; however, the display screen was not clear while reversing. The manufacturer was made aware of the failure. The approximate failure mileage was 72,000. VIN tool confirms parts not available.
Mfg Campaign: 11517395
Recall Date: Apr 17, 2023
Ford Motor Company
Defect Description:
BACK OVER PREVENTION: SENSING SYSTEM: CAMERA
Potential Consequences:
2017 LINCOLN CONTINENTAL. CONSUMER WRITES IN REGARD TO NHTSA SAFETY RECALL 22V-644. THE CONSUMER CONTACTED THE DEALER ON THREE OCCASSIONS AND INFORMED THE PARTS WERENT AVAILABLE TO REPAIR THE RECALL.
Corrective Action:
2017 LINCOLN CONTINENTAL. CONSUMER WRITES IN REGARD TO NHTSA SAFETY RECALL 22V-644. THE CONSUMER CONTACTED THE DEALER ON THREE OCCASSIONS AND INFORMED THE PARTS WERENT AVAILABLE TO REPAIR THE RECALL.
Additional Notes:
2017 LINCOLN CONTINENTAL. CONSUMER WRITES IN REGARD TO NHTSA SAFETY RECALL 22V-644. THE CONSUMER CONTACTED THE DEALER ON THREE OCCASSIONS AND INFORMED THE PARTS WERENT AVAILABLE TO REPAIR THE RECALL.
Mfg Campaign: 11516879
Recall Date: Apr 13, 2023
Ford Motor Company
Defect Description:
BACK OVER PREVENTION
Potential Consequences:
The contact owns a 2017 Lincoln Continental. The contact stated that the back over prevention camera was fuzzy and distorted. The vehicle was taken to the local dealer but was not diagnosed or repaired. The manufacturer was contacted but no additional assistance was provided. The failure mileage was 70,000.
Corrective Action:
The contact owns a 2017 Lincoln Continental. The contact stated that the back over prevention camera was fuzzy and distorted. The vehicle was taken to the local dealer but was not diagnosed or repaired. The manufacturer was contacted but no additional assistance was provided. The failure mileage was 70,000.
Additional Notes:
The contact owns a 2017 Lincoln Continental. The contact stated that the back over prevention camera was fuzzy and distorted. The vehicle was taken to the local dealer but was not diagnosed or repaired. The manufacturer was contacted but no additional assistance was provided. The failure mileage was 70,000.
Mfg Campaign: 11511717
Recall Date: Mar 14, 2023
Ford Motor Company
Defect Description:
BACK OVER PREVENTION
Potential Consequences:
The contact owns a 2017 Lincoln Continental. The contact stated upon reversing, the rearview camera was significantly foggy, impairing his vision of the road. There was no warning light illuminated. The contact later received notification of NHTSA Campaign Number: 22V644000 (Back Over Prevention). The vehicle was taken to the dealer, where it was diagnosed that the rearview camera needed to be replaced; however, parts to do the recall repair were not yet available. The local dealer was contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the failure. The failure mileage was approximately 24,000. VIN tool confirms parts not available.
Corrective Action:
The contact owns a 2017 Lincoln Continental. The contact stated upon reversing, the rearview camera was significantly foggy, impairing his vision of the road. There was no warning light illuminated. The contact later received notification of NHTSA Campaign Number: 22V644000 (Back Over Prevention). The vehicle was taken to the dealer, where it was diagnosed that the rearview camera needed to be replaced; however, parts to do the recall repair were not yet available. The local dealer was contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the failure. The failure mileage was approximately 24,000. VIN tool confirms parts not available.
Additional Notes:
The contact owns a 2017 Lincoln Continental. The contact stated upon reversing, the rearview camera was significantly foggy, impairing his vision of the road. There was no warning light illuminated. The contact later received notification of NHTSA Campaign Number: 22V644000 (Back Over Prevention). The vehicle was taken to the dealer, where it was diagnosed that the rearview camera needed to be replaced; however, parts to do the recall repair were not yet available. The local dealer was contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the failure. The failure mileage was approximately 24,000. VIN tool confirms parts not available.
Mfg Campaign: 11511580
Recall Date: Mar 13, 2023
Ford Motor Company
Defect Description:
BACK OVER PREVENTION
Potential Consequences:
The contact owns a 2017 Lincoln Continental. The contact received notification of NHTSA Campaign Number: 22V644000 (Back Over Prevention) however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The dealer was made aware of the issue. The manufacturer was made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.
Corrective Action:
The contact owns a 2017 Lincoln Continental. The contact received notification of NHTSA Campaign Number: 22V644000 (Back Over Prevention) however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The dealer was made aware of the issue. The manufacturer was made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.
Additional Notes:
The contact owns a 2017 Lincoln Continental. The contact received notification of NHTSA Campaign Number: 22V644000 (Back Over Prevention) however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The dealer was made aware of the issue. The manufacturer was made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.
Mfg Campaign: 11510799
Recall Date: Mar 8, 2023
Ford Motor Company
Defect Description:
LATCHES/LOCKS/LINKAGES
Potential Consequences:
The contact owns a 2017 Lincoln Continental. The contact stated that the rear driver’s and passenger’s side doors could no longer be opened from outside the vehicle. The doors could only be opened from the inside of the vehicle. The failure was also intermittent with the front driver’s and front passenger’s side doors. The cause of the failure was not yet determined. The local dealer and manufacturer were notified of the failure, but no assistance was offered. The failure mileage was 156,000.
Corrective Action:
The contact owns a 2017 Lincoln Continental. The contact stated that the rear driver’s and passenger’s side doors could no longer be opened from outside the vehicle. The doors could only be opened from the inside of the vehicle. The failure was also intermittent with the front driver’s and front passenger’s side doors. The cause of the failure was not yet determined. The local dealer and manufacturer were notified of the failure, but no assistance was offered. The failure mileage was 156,000.
Additional Notes:
The contact owns a 2017 Lincoln Continental. The contact stated that the rear driver’s and passenger’s side doors could no longer be opened from outside the vehicle. The doors could only be opened from the inside of the vehicle. The failure was also intermittent with the front driver’s and front passenger’s side doors. The cause of the failure was not yet determined. The local dealer and manufacturer were notified of the failure, but no assistance was offered. The failure mileage was 156,000.
Mfg Campaign: 11500252
Recall Date: Jan 5, 2023
Ford Motor Company
Defect Description:
BACK OVER PREVENTION
Potential Consequences:
The contact owns a 2017 Lincoln Continental. The contact received notification of NHTSA Campaign Number: 22V644000 (Back Over Prevention) however, the part to do the recall repair was unavailable. The contact stated that he had experienced a clouded rear view camera image. The contact stated that he contacted the dealer and was informed that parts were not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The failure mileage was approximately 25,000. VIN tool confirms parts not available.
Corrective Action:
The contact owns a 2017 Lincoln Continental. The contact received notification of NHTSA Campaign Number: 22V644000 (Back Over Prevention) however, the part to do the recall repair was unavailable. The contact stated that he had experienced a clouded rear view camera image. The contact stated that he contacted the dealer and was informed that parts were not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The failure mileage was approximately 25,000. VIN tool confirms parts not available.
Additional Notes:
The contact owns a 2017 Lincoln Continental. The contact received notification of NHTSA Campaign Number: 22V644000 (Back Over Prevention) however, the part to do the recall repair was unavailable. The contact stated that he had experienced a clouded rear view camera image. The contact stated that he contacted the dealer and was informed that parts were not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The failure mileage was approximately 25,000. VIN tool confirms parts not available.
Mfg Campaign: 11497580
Recall Date: Dec 15, 2022
Ford Motor Company
Defect Description:
LATCHES/LOCKS/LINKAGES
Potential Consequences:
The contact owns a 2017 Lincoln Continental. The contact stated that the front driver’s side door failed to close and lock automatically as designed. The contact took the vehicle to the dealer who stated that the latch needed to be replaced. The dealer informed the contact that the failure was related to NHTSA Campaign Number: 19V077000 (Latches/Locks/Linkages) however, the VIN was not included. The vehicle had not been repaired. The manufacturer was not made aware of the failure. The approximate failure mileage was 20,000.
Corrective Action:
The contact owns a 2017 Lincoln Continental. The contact stated that the front driver’s side door failed to close and lock automatically as designed. The contact took the vehicle to the dealer who stated that the latch needed to be replaced. The dealer informed the contact that the failure was related to NHTSA Campaign Number: 19V077000 (Latches/Locks/Linkages) however, the VIN was not included. The vehicle had not been repaired. The manufacturer was not made aware of the failure. The approximate failure mileage was 20,000.
Additional Notes:
The contact owns a 2017 Lincoln Continental. The contact stated that the front driver’s side door failed to close and lock automatically as designed. The contact took the vehicle to the dealer who stated that the latch needed to be replaced. The dealer informed the contact that the failure was related to NHTSA Campaign Number: 19V077000 (Latches/Locks/Linkages) however, the VIN was not included. The vehicle had not been repaired. The manufacturer was not made aware of the failure. The approximate failure mileage was 20,000.
Mfg Campaign: 11477427
Recall Date: Aug 3, 2022
Ford Motor Company
Defect Description:
SUSPENSION
Potential Consequences:
The contact owns a 2017 Lincoln Continental. The contact stated while driving approximately 65 MPH, the driver's side rear tire experienced a blowout. The blowout was on the middle of the tire. There were no warning lights illuminated. The contact was informed that the tire failure was due to a rear axle and wheel misalignment failure. The dealer repaired the vehicle and replaced the tire; however, the failure recurred several times. The vehicle was then taken to another dealer who diagnosed a failure with the subframe bolts. The vehicle was repaired. The manufacturer was notified of the failure. The approximate failure mileage was 10,000.
Corrective Action:
The contact owns a 2017 Lincoln Continental. The contact stated while driving approximately 65 MPH, the driver's side rear tire experienced a blowout. The blowout was on the middle of the tire. There were no warning lights illuminated. The contact was informed that the tire failure was due to a rear axle and wheel misalignment failure. The dealer repaired the vehicle and replaced the tire; however, the failure recurred several times. The vehicle was then taken to another dealer who diagnosed a failure with the subframe bolts. The vehicle was repaired. The manufacturer was notified of the failure. The approximate failure mileage was 10,000.
Additional Notes:
The contact owns a 2017 Lincoln Continental. The contact stated while driving approximately 65 MPH, the driver's side rear tire experienced a blowout. The blowout was on the middle of the tire. There were no warning lights illuminated. The contact was informed that the tire failure was due to a rear axle and wheel misalignment failure. The dealer repaired the vehicle and replaced the tire; however, the failure recurred several times. The vehicle was then taken to another dealer who diagnosed a failure with the subframe bolts. The vehicle was repaired. The manufacturer was notified of the failure. The approximate failure mileage was 10,000.
Mfg Campaign: 11473835
Recall Date: Jul 14, 2022
Ford Motor Company
Defect Description:
STRUCTURE:BODY:DOOR:HANDLE:EXTERIOR
Potential Consequences:
3 of the 4 doors stopped opening from the outside. The door handles were completely inoperable.
Corrective Action:
3 of the 4 doors stopped opening from the outside. The door handles were completely inoperable.
Additional Notes:
3 of the 4 doors stopped opening from the outside. The door handles were completely inoperable.
Mfg Campaign: 11466672
Recall Date: May 30, 2022
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