Complaints & Recalls
Official Safety Recalls - Important!
11 RecallsThese are official manufacturer recalls ordered by NHTSA for safety defects. If you own this vehicle, contact your dealer immediately for free repairs.
Jaguar Land Rover North America, Llc
Safety Issue:
Jaguar Land Rover North America, LLC (Land Rover) is recalling certain 2016-2017 Range Rover and Range Rover Sport vehicles. The driver's seat belt emergency locking retractor may not lock as intended. As such, these vehicles fail to comply with the requirements of the Federal Motor Vehicle Safety Standard (FMVSS) numbers 209, "Seat Belt Assemblies" and 208, "Occupant Crash Protection."
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: N678
Recall Date: Apr 5, 2022
Jaguar Land Rover North America, Llc
Safety Issue:
Jaguar Land Rover North America, LLC (Land Rover) is recalling certain 2016-2017 Range Rover and Range Rover Sport vehicles. The driver's seat belt Emergency Locking Retractor (ELR) may not lock as designed. As such, these vehicles fail to comply with the requirements of the Federal Motor Vehicle Safety Standard (FMVSS) number 209, "Seat Belt Assemblies."
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: N333
Recall Date: May 9, 2019
Jaguar Land Rover North America, Llc
Safety Issue:
Jaguar Land Rover North America, LLC (Land Rover) is recalling certain 2017 Land Rover Range Rover, Range Rover Sport, and Discovery vehicles. The fuel gauge on these vehicles may indicate that the fuel level is low and illuminate the warning lamp, when the fuel tank actually has more fuel. The engine management software may also cut off the engine when the vehicle has traveled approximately 17 more miles.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: N206
Recall Date: May 23, 2018
Jaguar Land Rover North America, Llc
Safety Issue:
Jaguar Land Rover North America, LLC (Land Rover) is recalling certain 2017 Land Rover Range Rover and Range Rover Sport vehicles. The instrument cluster (IC) may intermittently go blank.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: N124
Recall Date: Oct 26, 2017
Jaguar Land Rover North America, Llc
Safety Issue:
Jaguar Land Rover North America, LLC (Land Rover) is recalling one 2017 Land Rover Range Rover vehicle. A bolt used to attach the high pressure fuel pump may be too long. As a result, the fuel pump may not be properly secured and the fuel line may crack and leak.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: N074
Recall Date: Aug 4, 2017
Jaguar Land Rover North America, Llc
Safety Issue:
Jaguar Land Rover North America, LLC (Land Rover) is recalling certain model year 2017 Land Rover Discovery Sport vehicles and 2016-2017 Land Rover Range Rover and Range Rover Sport vehicles. The affected vehicles have seatbelt pretensioners that may not function properly in the event of a crash.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: P095
Recall Date: Dec 29, 2016
Consumer Complaints
37 ComplaintsJaguar Land Rover North America, Llc
Defect Description:
UNKNOWN OR OTHER
Potential Consequences:
Original coolant manifolds, two piece Vehicle was inspected by service tech at North Atlanta Land Rover in Alpharetta Ga on June 2, 2025. Vehicle was then inspected for a second opinion at Bear Valley Service LLC on June 10, 2025. Findings were consistent and I was advised to repair this two piece manifold system and its components before it failed causing catastrophic failure to the vehicle. Said repair was complete June 11, 2025. Safety to myself and potential passenger would be potential for vehicle to fail causing an accident, engine failure, steering issues, etc. This similar problem has been reported to Land Rover numerous times. Land Rover has not issued a recall although they acknowledge (per both techs) that this two piece manifold system is prone to splitting and cracking. Land Rover has sub sequentially changed and now installs one piece manifold systems to eliminate the prior problem. I had to pay for the replacement of this system regardless that Land Rover is completely aware this is a design or manufactured defect that was installed in my vehicle when it was built. I should not have to bear the financial burden to replace parts that the dealer and manufacturer have acknowledged cause catastrophic problems. The manifold issue was discovered by the dealership mentioned above and they recommended immediate replacement to avoid catastrophic failure. ($5116.30) i took the vehicle to another Range Rover authorized repair shop for a second opinion and they made the same recommendation. Based on that second opinion, I proceeded to have the two piece replaced by the one piece system to prevent catastrophic failure. I can provided the invoice listing labor and all associated replacement parts that were installed. This is a Land Rover issue and I believe they should pay the entire amount due to the fact they acknowledge the failure of these parts yet have no intention to do so.
Corrective Action:
Original coolant manifolds, two piece Vehicle was inspected by service tech at North Atlanta Land Rover in Alpharetta Ga on June 2, 2025. Vehicle was then inspected for a second opinion at Bear Valley Service LLC on June 10, 2025. Findings were consistent and I was advised to repair this two piece manifold system and its components before it failed causing catastrophic failure to the vehicle. Said repair was complete June 11, 2025. Safety to myself and potential passenger would be potential for vehicle to fail causing an accident, engine failure, steering issues, etc. This similar problem has been reported to Land Rover numerous times. Land Rover has not issued a recall although they acknowledge (per both techs) that this two piece manifold system is prone to splitting and cracking. Land Rover has sub sequentially changed and now installs one piece manifold systems to eliminate the prior problem. I had to pay for the replacement of this system regardless that Land Rover is completely aware this is a design or manufactured defect that was installed in my vehicle when it was built. I should not have to bear the financial burden to replace parts that the dealer and manufacturer have acknowledged cause catastrophic problems. The manifold issue was discovered by the dealership mentioned above and they recommended immediate replacement to avoid catastrophic failure. ($5116.30) i took the vehicle to another Range Rover authorized repair shop for a second opinion and they made the same recommendation. Based on that second opinion, I proceeded to have the two piece replaced by the one piece system to prevent catastrophic failure. I can provided the invoice listing labor and all associated replacement parts that were installed. This is a Land Rover issue and I believe they should pay the entire amount due to the fact they acknowledge the failure of these parts yet have no intention to do so.
Additional Notes:
Original coolant manifolds, two piece Vehicle was inspected by service tech at North Atlanta Land Rover in Alpharetta Ga on June 2, 2025. Vehicle was then inspected for a second opinion at Bear Valley Service LLC on June 10, 2025. Findings were consistent and I was advised to repair this two piece manifold system and its components before it failed causing catastrophic failure to the vehicle. Said repair was complete June 11, 2025. Safety to myself and potential passenger would be potential for vehicle to fail causing an accident, engine failure, steering issues, etc. This similar problem has been reported to Land Rover numerous times. Land Rover has not issued a recall although they acknowledge (per both techs) that this two piece manifold system is prone to splitting and cracking. Land Rover has sub sequentially changed and now installs one piece manifold systems to eliminate the prior problem. I had to pay for the replacement of this system regardless that Land Rover is completely aware this is a design or manufactured defect that was installed in my vehicle when it was built. I should not have to bear the financial burden to replace parts that the dealer and manufacturer have acknowledged cause catastrophic problems. The manifold issue was discovered by the dealership mentioned above and they recommended immediate replacement to avoid catastrophic failure. ($5116.30) i took the vehicle to another Range Rover authorized repair shop for a second opinion and they made the same recommendation. Based on that second opinion, I proceeded to have the two piece replaced by the one piece system to prevent catastrophic failure. I can provided the invoice listing labor and all associated replacement parts that were installed. This is a Land Rover issue and I believe they should pay the entire amount due to the fact they acknowledge the failure of these parts yet have no intention to do so.
Mfg Campaign: 11667881
Recall Date: Jun 19, 2025
Jaguar Land Rover North America, Llc
Defect Description:
SUSPENSION
Potential Consequences:
While driving at approximately 20 mph, the front passenger control arm broke causing it to separate from the upper knuckle. This put my wife and other bystanders in harms way and could have caused an accident and or injuries. No warning signs or alarms. There is a Land Rover recall for this issue, but none are available for this model. This should be considered and included in the recall, since this a potential hazard and manufacturer defect.
Corrective Action:
While driving at approximately 20 mph, the front passenger control arm broke causing it to separate from the upper knuckle. This put my wife and other bystanders in harms way and could have caused an accident and or injuries. No warning signs or alarms. There is a Land Rover recall for this issue, but none are available for this model. This should be considered and included in the recall, since this a potential hazard and manufacturer defect.
Additional Notes:
While driving at approximately 20 mph, the front passenger control arm broke causing it to separate from the upper knuckle. This put my wife and other bystanders in harms way and could have caused an accident and or injuries. No warning signs or alarms. There is a Land Rover recall for this issue, but none are available for this model. This should be considered and included in the recall, since this a potential hazard and manufacturer defect.
Mfg Campaign: 11667509
Recall Date: Jun 17, 2025
Jaguar Land Rover North America, Llc
Defect Description:
SEAT BELTS
Potential Consequences:
Right front passenger seat belt is not locking right away. It takes several tries for the seat belt to lock in place.
Corrective Action:
Right front passenger seat belt is not locking right away. It takes several tries for the seat belt to lock in place.
Additional Notes:
Right front passenger seat belt is not locking right away. It takes several tries for the seat belt to lock in place.
Mfg Campaign: 11666426
Recall Date: Jun 11, 2025
Jaguar Land Rover North America, Llc
Defect Description:
SUSPENSION
Potential Consequences:
I am the owner of a 2017 Land Rover Range Rover (VIN: [XXX] ). I recently discovered a crack in the front steering knuckle of my vehicle, which I believe poses a significant safety risk. This type of failure could result in a sudden loss of control, especially at higher speeds or during turns, potentially leading to a serious accident. I am aware that Land Rover issued a recall (NHTSA Campaign Number 24V-840) for a similar defect in the front suspension knuckle affecting 2014–2016 models, but my 2017 model is not currently included in this recall—even though the issue appears identical. Given the nature of the failure and its similarity to the existing recall, I am requesting that NHTSA investigate whether the recall should be expanded to include additional model years. I am concerned that other vehicles like mine may be at risk without the owners being aware of this potentially dangerous defect. Please investigate this matter for the safety of current and future drivers. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Corrective Action:
I am the owner of a 2017 Land Rover Range Rover (VIN: [XXX] ). I recently discovered a crack in the front steering knuckle of my vehicle, which I believe poses a significant safety risk. This type of failure could result in a sudden loss of control, especially at higher speeds or during turns, potentially leading to a serious accident. I am aware that Land Rover issued a recall (NHTSA Campaign Number 24V-840) for a similar defect in the front suspension knuckle affecting 2014–2016 models, but my 2017 model is not currently included in this recall—even though the issue appears identical. Given the nature of the failure and its similarity to the existing recall, I am requesting that NHTSA investigate whether the recall should be expanded to include additional model years. I am concerned that other vehicles like mine may be at risk without the owners being aware of this potentially dangerous defect. Please investigate this matter for the safety of current and future drivers. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Additional Notes:
I am the owner of a 2017 Land Rover Range Rover (VIN: [XXX] ). I recently discovered a crack in the front steering knuckle of my vehicle, which I believe poses a significant safety risk. This type of failure could result in a sudden loss of control, especially at higher speeds or during turns, potentially leading to a serious accident. I am aware that Land Rover issued a recall (NHTSA Campaign Number 24V-840) for a similar defect in the front suspension knuckle affecting 2014–2016 models, but my 2017 model is not currently included in this recall—even though the issue appears identical. Given the nature of the failure and its similarity to the existing recall, I am requesting that NHTSA investigate whether the recall should be expanded to include additional model years. I am concerned that other vehicles like mine may be at risk without the owners being aware of this potentially dangerous defect. Please investigate this matter for the safety of current and future drivers. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Mfg Campaign: 11656459
Recall Date: Apr 23, 2025
Jaguar Land Rover North America, Llc
Defect Description:
STRUCTURE
Potential Consequences:
The contact owns a 2017 Land Rover Range Rover. The contact stated that while driving at an undisclosed speed, the vehicle stalled. In addition, the contact stated that the vehicle rolled about one hundred feet before it rolled onto a curb and stopped. The vehicle was taken to the dealer where it was diagnosed with a corroded sunroof drain tube and faulty electrical components due to corrosion. The contact was informed that the sunroof drain tube and the electrical components needed to be replaced. The vehicle was being repaired. The manufacturer was not made aware of the failure. The failure mileage was approximately 91,798.
Corrective Action:
The contact owns a 2017 Land Rover Range Rover. The contact stated that while driving at an undisclosed speed, the vehicle stalled. In addition, the contact stated that the vehicle rolled about one hundred feet before it rolled onto a curb and stopped. The vehicle was taken to the dealer where it was diagnosed with a corroded sunroof drain tube and faulty electrical components due to corrosion. The contact was informed that the sunroof drain tube and the electrical components needed to be replaced. The vehicle was being repaired. The manufacturer was not made aware of the failure. The failure mileage was approximately 91,798.
Additional Notes:
The contact owns a 2017 Land Rover Range Rover. The contact stated that while driving at an undisclosed speed, the vehicle stalled. In addition, the contact stated that the vehicle rolled about one hundred feet before it rolled onto a curb and stopped. The vehicle was taken to the dealer where it was diagnosed with a corroded sunroof drain tube and faulty electrical components due to corrosion. The contact was informed that the sunroof drain tube and the electrical components needed to be replaced. The vehicle was being repaired. The manufacturer was not made aware of the failure. The failure mileage was approximately 91,798.
Mfg Campaign: 11584684
Recall Date: Apr 23, 2024
Jaguar Land Rover North America, Llc
Defect Description:
ELECTRICAL SYSTEM
Potential Consequences:
The contact owns a 2017 Land Rover Range Rover. The contact stated that while driving at an undisclosed speed, the vehicle stalled. In addition, the contact stated that the vehicle rolled about one hundred feet before it rolled onto a curb and stopped. The vehicle was taken to the dealer where it was diagnosed with a corroded sunroof drain tube and faulty electrical components due to corrosion. The contact was informed that the sunroof drain tube and the electrical components needed to be replaced. The vehicle was being repaired. The manufacturer was not made aware of the failure. The failure mileage was approximately 91,798.
Corrective Action:
The contact owns a 2017 Land Rover Range Rover. The contact stated that while driving at an undisclosed speed, the vehicle stalled. In addition, the contact stated that the vehicle rolled about one hundred feet before it rolled onto a curb and stopped. The vehicle was taken to the dealer where it was diagnosed with a corroded sunroof drain tube and faulty electrical components due to corrosion. The contact was informed that the sunroof drain tube and the electrical components needed to be replaced. The vehicle was being repaired. The manufacturer was not made aware of the failure. The failure mileage was approximately 91,798.
Additional Notes:
The contact owns a 2017 Land Rover Range Rover. The contact stated that while driving at an undisclosed speed, the vehicle stalled. In addition, the contact stated that the vehicle rolled about one hundred feet before it rolled onto a curb and stopped. The vehicle was taken to the dealer where it was diagnosed with a corroded sunroof drain tube and faulty electrical components due to corrosion. The contact was informed that the sunroof drain tube and the electrical components needed to be replaced. The vehicle was being repaired. The manufacturer was not made aware of the failure. The failure mileage was approximately 91,798.
Mfg Campaign: 11584684
Recall Date: Apr 23, 2024
Jaguar Land Rover North America, Llc
Defect Description:
ENGINE
Potential Consequences:
On July 16th, 2021, this vehicle was purchased from Frankel Range Rover as a Certified 2017 Range Rover with 36K miles on it. The vehicle has always received maintenance on time and directly from the Range Rover dealership as scheduled. However, without warning signs, lights or indicators of any kind on January 31st, 2024 the car started making a strange noise and was immediately towed directly back to where it was purchased. The car has been at the dealership for over 3 weeks and unable to be diagnosed. Finally I get a call that the Certified vehicle that I purchased less than 3 years with 36K miles on it and that I have driven less than 30K miles requires a new engine with only 63,700 miles on the odometer. This vehicle has a major issue if it requires a engine and had to be a lemon. The manufacturer is stating that a new engine will cost roughly $38,900. Please look into this because having me drive a lemon vehicle with no warning signs is a safety risk to not only my family but others. The problem as been inspected by the dealership and there were not any warning lamps, messages or other symptoms of the problem prior to the failure, The problem began on January 31st, 2024.
Corrective Action:
On July 16th, 2021, this vehicle was purchased from Frankel Range Rover as a Certified 2017 Range Rover with 36K miles on it. The vehicle has always received maintenance on time and directly from the Range Rover dealership as scheduled. However, without warning signs, lights or indicators of any kind on January 31st, 2024 the car started making a strange noise and was immediately towed directly back to where it was purchased. The car has been at the dealership for over 3 weeks and unable to be diagnosed. Finally I get a call that the Certified vehicle that I purchased less than 3 years with 36K miles on it and that I have driven less than 30K miles requires a new engine with only 63,700 miles on the odometer. This vehicle has a major issue if it requires a engine and had to be a lemon. The manufacturer is stating that a new engine will cost roughly $38,900. Please look into this because having me drive a lemon vehicle with no warning signs is a safety risk to not only my family but others. The problem as been inspected by the dealership and there were not any warning lamps, messages or other symptoms of the problem prior to the failure, The problem began on January 31st, 2024.
Additional Notes:
On July 16th, 2021, this vehicle was purchased from Frankel Range Rover as a Certified 2017 Range Rover with 36K miles on it. The vehicle has always received maintenance on time and directly from the Range Rover dealership as scheduled. However, without warning signs, lights or indicators of any kind on January 31st, 2024 the car started making a strange noise and was immediately towed directly back to where it was purchased. The car has been at the dealership for over 3 weeks and unable to be diagnosed. Finally I get a call that the Certified vehicle that I purchased less than 3 years with 36K miles on it and that I have driven less than 30K miles requires a new engine with only 63,700 miles on the odometer. This vehicle has a major issue if it requires a engine and had to be a lemon. The manufacturer is stating that a new engine will cost roughly $38,900. Please look into this because having me drive a lemon vehicle with no warning signs is a safety risk to not only my family but others. The problem as been inspected by the dealership and there were not any warning lamps, messages or other symptoms of the problem prior to the failure, The problem began on January 31st, 2024.
Mfg Campaign: 11579171
Recall Date: Mar 24, 2024
Jaguar Land Rover North America, Llc
Defect Description:
ENGINE
Potential Consequences:
The timing chain collapsed while driving. The engine started a loud clanking noise decelerated and would not restart.
Corrective Action:
The timing chain collapsed while driving. The engine started a loud clanking noise decelerated and would not restart.
Additional Notes:
The timing chain collapsed while driving. The engine started a loud clanking noise decelerated and would not restart.
Mfg Campaign: 11577439
Recall Date: Mar 14, 2024
Jaguar Land Rover North America, Llc
Defect Description:
ELECTRICAL SYSTEM
Potential Consequences:
THE VEHICLE IS DOING THE EXACT BEHAVIOR OF TECHNICAL BULLETIN N206NAS1. THE FUEL GAUAGE INDICATES LOW FUEL AND THE LOW FUEL WARNING LAMP IS ILLUMINATED ALTHOUGH THE FUEL TANK IS KNOWN NOT TO BE EMPTY. THE ENGINE WILL CUT OFF UNEXPECTEDLY WHILE DRIVING AND IT IS CONSIDERED UNSAFE. THIS IS A KNOWN ISSUE AND THE DEALER REFUSED TO GIVE THE VEHICLE A SERVICE UPDATE WITHOUT HAVING THE TECH CHARGE A LARGE FEE TO PLUG IN THE CAR WHEN ITS A KNOWN ISSUE. PLEASE ADVISE.
Corrective Action:
THE VEHICLE IS DOING THE EXACT BEHAVIOR OF TECHNICAL BULLETIN N206NAS1. THE FUEL GAUAGE INDICATES LOW FUEL AND THE LOW FUEL WARNING LAMP IS ILLUMINATED ALTHOUGH THE FUEL TANK IS KNOWN NOT TO BE EMPTY. THE ENGINE WILL CUT OFF UNEXPECTEDLY WHILE DRIVING AND IT IS CONSIDERED UNSAFE. THIS IS A KNOWN ISSUE AND THE DEALER REFUSED TO GIVE THE VEHICLE A SERVICE UPDATE WITHOUT HAVING THE TECH CHARGE A LARGE FEE TO PLUG IN THE CAR WHEN ITS A KNOWN ISSUE. PLEASE ADVISE.
Additional Notes:
THE VEHICLE IS DOING THE EXACT BEHAVIOR OF TECHNICAL BULLETIN N206NAS1. THE FUEL GAUAGE INDICATES LOW FUEL AND THE LOW FUEL WARNING LAMP IS ILLUMINATED ALTHOUGH THE FUEL TANK IS KNOWN NOT TO BE EMPTY. THE ENGINE WILL CUT OFF UNEXPECTEDLY WHILE DRIVING AND IT IS CONSIDERED UNSAFE. THIS IS A KNOWN ISSUE AND THE DEALER REFUSED TO GIVE THE VEHICLE A SERVICE UPDATE WITHOUT HAVING THE TECH CHARGE A LARGE FEE TO PLUG IN THE CAR WHEN ITS A KNOWN ISSUE. PLEASE ADVISE.
Mfg Campaign: 11544779
Recall Date: Sep 15, 2023
Jaguar Land Rover North America, Llc
Defect Description:
ENGINE
Potential Consequences:
THE VEHICLE IS DOING THE EXACT BEHAVIOR OF TECHNICAL BULLETIN N206NAS1. THE FUEL GAUAGE INDICATES LOW FUEL AND THE LOW FUEL WARNING LAMP IS ILLUMINATED ALTHOUGH THE FUEL TANK IS KNOWN NOT TO BE EMPTY. THE ENGINE WILL CUT OFF UNEXPECTEDLY WHILE DRIVING AND IT IS CONSIDERED UNSAFE. THIS IS A KNOWN ISSUE AND THE DEALER REFUSED TO GIVE THE VEHICLE A SERVICE UPDATE WITHOUT HAVING THE TECH CHARGE A LARGE FEE TO PLUG IN THE CAR WHEN ITS A KNOWN ISSUE. PLEASE ADVISE.
Corrective Action:
THE VEHICLE IS DOING THE EXACT BEHAVIOR OF TECHNICAL BULLETIN N206NAS1. THE FUEL GAUAGE INDICATES LOW FUEL AND THE LOW FUEL WARNING LAMP IS ILLUMINATED ALTHOUGH THE FUEL TANK IS KNOWN NOT TO BE EMPTY. THE ENGINE WILL CUT OFF UNEXPECTEDLY WHILE DRIVING AND IT IS CONSIDERED UNSAFE. THIS IS A KNOWN ISSUE AND THE DEALER REFUSED TO GIVE THE VEHICLE A SERVICE UPDATE WITHOUT HAVING THE TECH CHARGE A LARGE FEE TO PLUG IN THE CAR WHEN ITS A KNOWN ISSUE. PLEASE ADVISE.
Additional Notes:
THE VEHICLE IS DOING THE EXACT BEHAVIOR OF TECHNICAL BULLETIN N206NAS1. THE FUEL GAUAGE INDICATES LOW FUEL AND THE LOW FUEL WARNING LAMP IS ILLUMINATED ALTHOUGH THE FUEL TANK IS KNOWN NOT TO BE EMPTY. THE ENGINE WILL CUT OFF UNEXPECTEDLY WHILE DRIVING AND IT IS CONSIDERED UNSAFE. THIS IS A KNOWN ISSUE AND THE DEALER REFUSED TO GIVE THE VEHICLE A SERVICE UPDATE WITHOUT HAVING THE TECH CHARGE A LARGE FEE TO PLUG IN THE CAR WHEN ITS A KNOWN ISSUE. PLEASE ADVISE.
Mfg Campaign: 11544779
Recall Date: Sep 15, 2023
Jaguar Land Rover North America, Llc
Defect Description:
STEERING
Potential Consequences:
Upon starting one morning I noticed the vehicle’s steering was heavier than usual. The next day, I heard strange noises like a knocking upon pressing the accelerator, and then the brake. The 3rd day, the steering column started making a scrubbing noise.
Corrective Action:
Upon starting one morning I noticed the vehicle’s steering was heavier than usual. The next day, I heard strange noises like a knocking upon pressing the accelerator, and then the brake. The 3rd day, the steering column started making a scrubbing noise.
Additional Notes:
Upon starting one morning I noticed the vehicle’s steering was heavier than usual. The next day, I heard strange noises like a knocking upon pressing the accelerator, and then the brake. The 3rd day, the steering column started making a scrubbing noise.
Mfg Campaign: 11535110
Recall Date: Jul 28, 2023
Jaguar Land Rover North America, Llc
Defect Description:
ENGINE
Potential Consequences:
URGENT Vehicle on Freeway abruptly stops to 30 mph and warning light states " emergency restricted driving" 7 times. Had Range Rover Deisel towed to " Jaguar Land Rover of Newport 3 times, (9494854642 Yulissa) 2 times "fixed" only to dangerously recurring, this time they have had it 4 months, with 4 diagnosis and failed repairs, and test failures. I'm affraid to drive it home when they say maybe they fixed it again . This vehicle has had 9 check engine lights and unsafe repairs in 3 years I have 50 texts and 6 repair bills, but I don't know how to download them
Corrective Action:
URGENT Vehicle on Freeway abruptly stops to 30 mph and warning light states " emergency restricted driving" 7 times. Had Range Rover Deisel towed to " Jaguar Land Rover of Newport 3 times, (9494854642 Yulissa) 2 times "fixed" only to dangerously recurring, this time they have had it 4 months, with 4 diagnosis and failed repairs, and test failures. I'm affraid to drive it home when they say maybe they fixed it again . This vehicle has had 9 check engine lights and unsafe repairs in 3 years I have 50 texts and 6 repair bills, but I don't know how to download them
Additional Notes:
URGENT Vehicle on Freeway abruptly stops to 30 mph and warning light states " emergency restricted driving" 7 times. Had Range Rover Deisel towed to " Jaguar Land Rover of Newport 3 times, (9494854642 Yulissa) 2 times "fixed" only to dangerously recurring, this time they have had it 4 months, with 4 diagnosis and failed repairs, and test failures. I'm affraid to drive it home when they say maybe they fixed it again . This vehicle has had 9 check engine lights and unsafe repairs in 3 years I have 50 texts and 6 repair bills, but I don't know how to download them
Mfg Campaign: 11529498
Recall Date: Jun 29, 2023
Jaguar Land Rover North America, Llc
Defect Description:
POWER TRAIN
Potential Consequences:
URGENT Vehicle on Freeway abruptly stops to 30 mph and warning light states " emergency restricted driving" 7 times. Had Range Rover Deisel towed to " Jaguar Land Rover of Newport 3 times, (9494854642 Yulissa) 2 times "fixed" only to dangerously recurring, this time they have had it 4 months, with 4 diagnosis and failed repairs, and test failures. I'm affraid to drive it home when they say maybe they fixed it again . This vehicle has had 9 check engine lights and unsafe repairs in 3 years I have 50 texts and 6 repair bills, but I don't know how to download them
Corrective Action:
URGENT Vehicle on Freeway abruptly stops to 30 mph and warning light states " emergency restricted driving" 7 times. Had Range Rover Deisel towed to " Jaguar Land Rover of Newport 3 times, (9494854642 Yulissa) 2 times "fixed" only to dangerously recurring, this time they have had it 4 months, with 4 diagnosis and failed repairs, and test failures. I'm affraid to drive it home when they say maybe they fixed it again . This vehicle has had 9 check engine lights and unsafe repairs in 3 years I have 50 texts and 6 repair bills, but I don't know how to download them
Additional Notes:
URGENT Vehicle on Freeway abruptly stops to 30 mph and warning light states " emergency restricted driving" 7 times. Had Range Rover Deisel towed to " Jaguar Land Rover of Newport 3 times, (9494854642 Yulissa) 2 times "fixed" only to dangerously recurring, this time they have had it 4 months, with 4 diagnosis and failed repairs, and test failures. I'm affraid to drive it home when they say maybe they fixed it again . This vehicle has had 9 check engine lights and unsafe repairs in 3 years I have 50 texts and 6 repair bills, but I don't know how to download them
Mfg Campaign: 11529498
Recall Date: Jun 29, 2023
Jaguar Land Rover North America, Llc
Defect Description:
ELECTRICAL SYSTEM
Potential Consequences:
The door lock same time look the door same time not.
Corrective Action:
The door lock same time look the door same time not.
Additional Notes:
The door lock same time look the door same time not.
Mfg Campaign: 11521902
Recall Date: May 14, 2023
Jaguar Land Rover North America, Llc
Defect Description:
FUEL SYSTEM, DIESEL: PRE-HEATER
Potential Consequences:
The contact owned a 2017 Land Rover Range Rover. The contact stated while the vehicle was parked in the driveway, there was an odor coming from the vehicle. The vehicle then exploded and caught on fire. The fire department came to the scene and extinguished the fire. The fire spread to the trees and front of the home. The vehicle was deemed a total loss. The fire department mentioned that the origin of the fire was related to fuel and electrical malfunction starting at the fuel line. The manufacturer was notified of the failure. The failure mileage was 33,000.
Corrective Action:
The contact owned a 2017 Land Rover Range Rover. The contact stated while the vehicle was parked in the driveway, there was an odor coming from the vehicle. The vehicle then exploded and caught on fire. The fire department came to the scene and extinguished the fire. The fire spread to the trees and front of the home. The vehicle was deemed a total loss. The fire department mentioned that the origin of the fire was related to fuel and electrical malfunction starting at the fuel line. The manufacturer was notified of the failure. The failure mileage was 33,000.
Additional Notes:
The contact owned a 2017 Land Rover Range Rover. The contact stated while the vehicle was parked in the driveway, there was an odor coming from the vehicle. The vehicle then exploded and caught on fire. The fire department came to the scene and extinguished the fire. The fire spread to the trees and front of the home. The vehicle was deemed a total loss. The fire department mentioned that the origin of the fire was related to fuel and electrical malfunction starting at the fuel line. The manufacturer was notified of the failure. The failure mileage was 33,000.
Mfg Campaign: 11462144
Recall Date: Apr 25, 2022
Jaguar Land Rover North America, Llc
Defect Description:
ELECTRICAL SYSTEM
Potential Consequences:
The contact owned a 2017 Land Rover Range Rover. The contact stated while the vehicle was parked in the driveway, there was an odor coming from the vehicle. The vehicle then exploded and caught on fire. The fire department came to the scene and extinguished the fire. The fire spread to the trees and front of the home. The vehicle was deemed a total loss. The fire department mentioned that the origin of the fire was related to fuel and electrical malfunction starting at the fuel line. The manufacturer was notified of the failure. The failure mileage was 33,000.
Corrective Action:
The contact owned a 2017 Land Rover Range Rover. The contact stated while the vehicle was parked in the driveway, there was an odor coming from the vehicle. The vehicle then exploded and caught on fire. The fire department came to the scene and extinguished the fire. The fire spread to the trees and front of the home. The vehicle was deemed a total loss. The fire department mentioned that the origin of the fire was related to fuel and electrical malfunction starting at the fuel line. The manufacturer was notified of the failure. The failure mileage was 33,000.
Additional Notes:
The contact owned a 2017 Land Rover Range Rover. The contact stated while the vehicle was parked in the driveway, there was an odor coming from the vehicle. The vehicle then exploded and caught on fire. The fire department came to the scene and extinguished the fire. The fire spread to the trees and front of the home. The vehicle was deemed a total loss. The fire department mentioned that the origin of the fire was related to fuel and electrical malfunction starting at the fuel line. The manufacturer was notified of the failure. The failure mileage was 33,000.
Mfg Campaign: 11462144
Recall Date: Apr 25, 2022
Jaguar Land Rover North America, Llc
Defect Description:
FUEL SYSTEM, GASOLINE
Potential Consequences:
The contact owns a 2017 Land Rover Range Rover. The contact stated while driving at an undisclosed speed, the contact noticed an abnormal gasoline odor coming into the interior of the vehicle. There was no warning light illuminated. The contact continued to drive to the residence. The vehicle was not diagnosed or repaired. The manufacturer was not made aware of the failure. The failure mileage was approximately 64,100.
Corrective Action:
The contact owns a 2017 Land Rover Range Rover. The contact stated while driving at an undisclosed speed, the contact noticed an abnormal gasoline odor coming into the interior of the vehicle. There was no warning light illuminated. The contact continued to drive to the residence. The vehicle was not diagnosed or repaired. The manufacturer was not made aware of the failure. The failure mileage was approximately 64,100.
Additional Notes:
The contact owns a 2017 Land Rover Range Rover. The contact stated while driving at an undisclosed speed, the contact noticed an abnormal gasoline odor coming into the interior of the vehicle. There was no warning light illuminated. The contact continued to drive to the residence. The vehicle was not diagnosed or repaired. The manufacturer was not made aware of the failure. The failure mileage was approximately 64,100.
Mfg Campaign: 11442887
Recall Date: Dec 6, 2021
Jaguar Land Rover North America, Llc
Defect Description:
SERVICE BRAKES
Potential Consequences:
The vehicle breaking system is damaging the ware items (Rotors and Pads) causing the vehicle to shake and shutter and become unsafe when driving on curvy roads and down hill. This vehicle has been in to the dealership 3 times under warranty and the dealership and Land Rover will not diagnose and repair the system problem. The vehicle was in the shop for 56 days and returned un repaired as the vehicle has now gone out of warranty. This is an ongoing issue and caused the vehicle to become uncontrollable. Also the blind spot monitoring system has failed many times and also has been in for repair and never fixed.
Corrective Action:
The vehicle breaking system is damaging the ware items (Rotors and Pads) causing the vehicle to shake and shutter and become unsafe when driving on curvy roads and down hill. This vehicle has been in to the dealership 3 times under warranty and the dealership and Land Rover will not diagnose and repair the system problem. The vehicle was in the shop for 56 days and returned un repaired as the vehicle has now gone out of warranty. This is an ongoing issue and caused the vehicle to become uncontrollable. Also the blind spot monitoring system has failed many times and also has been in for repair and never fixed.
Additional Notes:
The vehicle breaking system is damaging the ware items (Rotors and Pads) causing the vehicle to shake and shutter and become unsafe when driving on curvy roads and down hill. This vehicle has been in to the dealership 3 times under warranty and the dealership and Land Rover will not diagnose and repair the system problem. The vehicle was in the shop for 56 days and returned un repaired as the vehicle has now gone out of warranty. This is an ongoing issue and caused the vehicle to become uncontrollable. Also the blind spot monitoring system has failed many times and also has been in for repair and never fixed.
Mfg Campaign: 11418771
Recall Date: May 27, 2021
Jaguar Land Rover North America, Llc
Defect Description:
LANE DEPARTURE: BLIND SPOT DETECTION
Potential Consequences:
The vehicle breaking system is damaging the ware items (Rotors and Pads) causing the vehicle to shake and shutter and become unsafe when driving on curvy roads and down hill. This vehicle has been in to the dealership 3 times under warranty and the dealership and Land Rover will not diagnose and repair the system problem. The vehicle was in the shop for 56 days and returned un repaired as the vehicle has now gone out of warranty. This is an ongoing issue and caused the vehicle to become uncontrollable. Also the blind spot monitoring system has failed many times and also has been in for repair and never fixed.
Corrective Action:
The vehicle breaking system is damaging the ware items (Rotors and Pads) causing the vehicle to shake and shutter and become unsafe when driving on curvy roads and down hill. This vehicle has been in to the dealership 3 times under warranty and the dealership and Land Rover will not diagnose and repair the system problem. The vehicle was in the shop for 56 days and returned un repaired as the vehicle has now gone out of warranty. This is an ongoing issue and caused the vehicle to become uncontrollable. Also the blind spot monitoring system has failed many times and also has been in for repair and never fixed.
Additional Notes:
The vehicle breaking system is damaging the ware items (Rotors and Pads) causing the vehicle to shake and shutter and become unsafe when driving on curvy roads and down hill. This vehicle has been in to the dealership 3 times under warranty and the dealership and Land Rover will not diagnose and repair the system problem. The vehicle was in the shop for 56 days and returned un repaired as the vehicle has now gone out of warranty. This is an ongoing issue and caused the vehicle to become uncontrollable. Also the blind spot monitoring system has failed many times and also has been in for repair and never fixed.
Mfg Campaign: 11418771
Recall Date: May 27, 2021
Jaguar Land Rover North America, Llc
Defect Description:
SERVICE BRAKES
Potential Consequences:
BREAKING ISSUE THAT CAUSED EXTREME VEHICLE SHAKING AND LOSS OF CONTROL, I TOOK THE VEHICLE TO THE DEALER ROYAL LAND ROVER TUCSON THEY INDICATED THE BREAKS AND ROTORS NEEDED REPLACED AND THIS WAS NOT A WARRANTIED ITEM AND THE COST WAS APPROXIMATELY $2,000. I HAD THE BREAKS AND ROTORS REPLACED AND PAID FOR THE REPAIR OUT OF POCKET, ABOUT THREE MONTHS LATER THE THE PROBLEM RETURNED, I RETURNED BACK TO THE DEALER AND THEY AGAIN REPLACED BREAKS AND ROTORS HOWEVER THEY COVERED THE REPAIR. A COUPLE MONTHS LATER THE PROBLEM RETURNED SO I TOOK THE VEHICLE BACK TO THE DEALER AND THEY OPENED A TECHNICAL ASSISTANCE CASE WITH LAND ROVER THE VEHICLE WAS IN THEIR POSSESSION FOR 4 TO 5 WEEKS AND THEY REPLACED BREAKS AND ROTORS ONCE AGAIN, THIS TOOK PLACE ABOUT 2,000 MILES PRIOR TO THE FACTORY WARRANTY EXPIRING. A COUPLE MONTHS PASSED AND THE PROBLEM BEGAN TO COME BACK ABOUT 1,000 MILES AFTER THE FACTORY WARRANTY HAD EXPIRED, SO I SCHEDULED THE VEHICLE IN FOR SERVICE AT THE DEALER, THEY AGAIN OPENED A TECHNICAL ASSISTANCE CASE WITH LAND ROVER AND THIS TIME LAND ROVER DENIED THE REPAIR AS THE VEHICLE WARRANTY HAD EXPIRED. I HAVE MADE NUMEROUS CALLS TO LAND ROVER CUSTOMER SERVICE I SPOKE TO A LADY ON 4/20/21 WHO SAID THEY HAD AUTHORIZED $1,125 IN REPAIRS TO THE DEALER HOWEVER THEY HAD NOT, SHE ALSO SAID SHE WAS GOING TO CALL ME BACK AND SHE DID NOT. THE VEHICLE IS UNSAFE TO DRIVE AS IT LOOSES CONTROL WHEN THE SEVERE SHAKING OCCURS. LAND ROVER REFUSES TO CORRECT THIS ISSUE AS THE FACTORY WARRANTY HAS NOW EXPIRED EVEN THOUGH THIS ISSUE HAS BEEN ADDRESSED MULTIPLE TIMES UNDER WARRANTY. ALSO RIGHT SIDE LANE DEPARTURE WARNING DOES NOT FUNCTION CORRECTLY AND HAS BEEN ADDRESSED MANY TIMES AS WELL
Corrective Action:
BREAKING ISSUE THAT CAUSED EXTREME VEHICLE SHAKING AND LOSS OF CONTROL, I TOOK THE VEHICLE TO THE DEALER ROYAL LAND ROVER TUCSON THEY INDICATED THE BREAKS AND ROTORS NEEDED REPLACED AND THIS WAS NOT A WARRANTIED ITEM AND THE COST WAS APPROXIMATELY $2,000. I HAD THE BREAKS AND ROTORS REPLACED AND PAID FOR THE REPAIR OUT OF POCKET, ABOUT THREE MONTHS LATER THE THE PROBLEM RETURNED, I RETURNED BACK TO THE DEALER AND THEY AGAIN REPLACED BREAKS AND ROTORS HOWEVER THEY COVERED THE REPAIR. A COUPLE MONTHS LATER THE PROBLEM RETURNED SO I TOOK THE VEHICLE BACK TO THE DEALER AND THEY OPENED A TECHNICAL ASSISTANCE CASE WITH LAND ROVER THE VEHICLE WAS IN THEIR POSSESSION FOR 4 TO 5 WEEKS AND THEY REPLACED BREAKS AND ROTORS ONCE AGAIN, THIS TOOK PLACE ABOUT 2,000 MILES PRIOR TO THE FACTORY WARRANTY EXPIRING. A COUPLE MONTHS PASSED AND THE PROBLEM BEGAN TO COME BACK ABOUT 1,000 MILES AFTER THE FACTORY WARRANTY HAD EXPIRED, SO I SCHEDULED THE VEHICLE IN FOR SERVICE AT THE DEALER, THEY AGAIN OPENED A TECHNICAL ASSISTANCE CASE WITH LAND ROVER AND THIS TIME LAND ROVER DENIED THE REPAIR AS THE VEHICLE WARRANTY HAD EXPIRED. I HAVE MADE NUMEROUS CALLS TO LAND ROVER CUSTOMER SERVICE I SPOKE TO A LADY ON 4/20/21 WHO SAID THEY HAD AUTHORIZED $1,125 IN REPAIRS TO THE DEALER HOWEVER THEY HAD NOT, SHE ALSO SAID SHE WAS GOING TO CALL ME BACK AND SHE DID NOT. THE VEHICLE IS UNSAFE TO DRIVE AS IT LOOSES CONTROL WHEN THE SEVERE SHAKING OCCURS. LAND ROVER REFUSES TO CORRECT THIS ISSUE AS THE FACTORY WARRANTY HAS NOW EXPIRED EVEN THOUGH THIS ISSUE HAS BEEN ADDRESSED MULTIPLE TIMES UNDER WARRANTY. ALSO RIGHT SIDE LANE DEPARTURE WARNING DOES NOT FUNCTION CORRECTLY AND HAS BEEN ADDRESSED MANY TIMES AS WELL
Additional Notes:
BREAKING ISSUE THAT CAUSED EXTREME VEHICLE SHAKING AND LOSS OF CONTROL, I TOOK THE VEHICLE TO THE DEALER ROYAL LAND ROVER TUCSON THEY INDICATED THE BREAKS AND ROTORS NEEDED REPLACED AND THIS WAS NOT A WARRANTIED ITEM AND THE COST WAS APPROXIMATELY $2,000. I HAD THE BREAKS AND ROTORS REPLACED AND PAID FOR THE REPAIR OUT OF POCKET, ABOUT THREE MONTHS LATER THE THE PROBLEM RETURNED, I RETURNED BACK TO THE DEALER AND THEY AGAIN REPLACED BREAKS AND ROTORS HOWEVER THEY COVERED THE REPAIR. A COUPLE MONTHS LATER THE PROBLEM RETURNED SO I TOOK THE VEHICLE BACK TO THE DEALER AND THEY OPENED A TECHNICAL ASSISTANCE CASE WITH LAND ROVER THE VEHICLE WAS IN THEIR POSSESSION FOR 4 TO 5 WEEKS AND THEY REPLACED BREAKS AND ROTORS ONCE AGAIN, THIS TOOK PLACE ABOUT 2,000 MILES PRIOR TO THE FACTORY WARRANTY EXPIRING. A COUPLE MONTHS PASSED AND THE PROBLEM BEGAN TO COME BACK ABOUT 1,000 MILES AFTER THE FACTORY WARRANTY HAD EXPIRED, SO I SCHEDULED THE VEHICLE IN FOR SERVICE AT THE DEALER, THEY AGAIN OPENED A TECHNICAL ASSISTANCE CASE WITH LAND ROVER AND THIS TIME LAND ROVER DENIED THE REPAIR AS THE VEHICLE WARRANTY HAD EXPIRED. I HAVE MADE NUMEROUS CALLS TO LAND ROVER CUSTOMER SERVICE I SPOKE TO A LADY ON 4/20/21 WHO SAID THEY HAD AUTHORIZED $1,125 IN REPAIRS TO THE DEALER HOWEVER THEY HAD NOT, SHE ALSO SAID SHE WAS GOING TO CALL ME BACK AND SHE DID NOT. THE VEHICLE IS UNSAFE TO DRIVE AS IT LOOSES CONTROL WHEN THE SEVERE SHAKING OCCURS. LAND ROVER REFUSES TO CORRECT THIS ISSUE AS THE FACTORY WARRANTY HAS NOW EXPIRED EVEN THOUGH THIS ISSUE HAS BEEN ADDRESSED MULTIPLE TIMES UNDER WARRANTY. ALSO RIGHT SIDE LANE DEPARTURE WARNING DOES NOT FUNCTION CORRECTLY AND HAS BEEN ADDRESSED MANY TIMES AS WELL
Mfg Campaign: 11413525
Recall Date: Apr 23, 2021
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Barry Edzant
Edzant Price LLC
Valencia, CA • 36 yrs
Focus: Lemon Law, Personal Injury
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