LAND ROVER RANGE ROVER 2017

Complete listing of complaints and recalls for this vehicle

37
Complaints
11
Recalls

Complaints & Recalls

37 Complaints 11 Recalls

Official Safety Recalls - Important!

11 Recalls

These are official manufacturer recalls ordered by NHTSA for safety defects. If you own this vehicle, contact your dealer immediately for free repairs.

Jaguar Land Rover North America, Llc
NHTSA Campaign: 22V219000 SAFETY RECALL
14.8K Vehicles Affected
Recall Date: Apr 5, 2022
Safety Issue:

Jaguar Land Rover North America, LLC (Land Rover) is recalling certain 2016-2017 Range Rover and Range Rover Sport vehicles. The driver's seat belt emergency locking retractor may not lock as intended. As such, these vehicles fail to comply with the requirements of the Federal Motor Vehicle Safety Standard (FMVSS) numbers 209, "Seat Belt Assemblies" and 208, "Occupant Crash Protection."

Potential Risk:
During hard braking before a crash, the seat belt emergency locking retractor may not lock as intended, increasing the risk of injury.
FREE Recall Solution:
Dealers will inspect and replace the seat belt assembly, as necessary, free of charge. Owner notification letters were mailed July 29, 2022. Owners may contact Land Rover customer service at 1-800-637-6837. Land Rover's number for this recall is N678. This recall replaces NHTSA recall number 19V-350. Vehicles previously inspected under recall 19V-350 that did not receive a replacement seat belt assembly will need to have this new recall remedy performed.
Additional Details:

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.

Action Required: Contact your local LAND ROVER dealer to schedule your FREE recall repair.
Manufacturer: LAND ROVER
Mfg Campaign: N678
Notice Date: Jul 29, 2022
Recall Date: Apr 5, 2022
Jaguar Land Rover North America, Llc
NHTSA Campaign: 19V350000 SAFETY RECALL
16.2K Vehicles Affected
Recall Date: May 9, 2019
Safety Issue:

Jaguar Land Rover North America, LLC (Land Rover) is recalling certain 2016-2017 Range Rover and Range Rover Sport vehicles. The driver's seat belt Emergency Locking Retractor (ELR) may not lock as designed. As such, these vehicles fail to comply with the requirements of the Federal Motor Vehicle Safety Standard (FMVSS) number 209, "Seat Belt Assemblies."

Potential Risk:
If the driver brakes prior to a crash, the ELR will not lock at the correct g-force level, increasing the risk of injury.
FREE Recall Solution:
Land Rover will notify owners, and dealers will inspect the seat belt assembly, replacing it if necessary, free of charge. The recall began September 10, 2019. Owners may contact Land Rover customer service at 1-800-637-6837. Land Rover's number for this recall is N333.
Additional Details:

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.

Action Required: Contact your local LAND ROVER dealer to schedule your FREE recall repair.
Manufacturer: LAND ROVER
Mfg Campaign: N333
Notice Date: Sep 10, 2019
Recall Date: May 9, 2019
Jaguar Land Rover North America, Llc
NHTSA Campaign: 18V337000 SAFETY RECALL
1.9K Vehicles Affected
Recall Date: May 23, 2018
Safety Issue:

Jaguar Land Rover North America, LLC (Land Rover) is recalling certain 2017 Land Rover Range Rover, Range Rover Sport, and Discovery vehicles. The fuel gauge on these vehicles may indicate that the fuel level is low and illuminate the warning lamp, when the fuel tank actually has more fuel. The engine management software may also cut off the engine when the vehicle has traveled approximately 17 more miles.

Potential Risk:
If the engine were to shut off, it can cause loss of power brake assistance. An engine stall would cause a loss of drive power. Both scenarios can increase the risk of a crash.
FREE Recall Solution:
Land Rover will notify owners, and dealers will install a software update to correct the fuel level reading, free of charge. The recall began on June 22, 2018. Owners may Land Rover customer service at 1-800-637-6837. Land Rover's number for this recall is N206.
Additional Details:

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.

Action Required: Contact your local LAND ROVER dealer to schedule your FREE recall repair.
Manufacturer: LAND ROVER
Mfg Campaign: N206
Notice Date: Jun 22, 2018
Recall Date: May 23, 2018
Jaguar Land Rover North America, Llc
NHTSA Campaign: 17V679000 SAFETY RECALL
22K Vehicles Affected
Recall Date: Oct 26, 2017
Safety Issue:

Jaguar Land Rover North America, LLC (Land Rover) is recalling certain 2017 Land Rover Range Rover and Range Rover Sport vehicles. The instrument cluster (IC) may intermittently go blank.

Potential Risk:
A blank instrument cluster will not show important information like vehicle speed, increasing the risk of a crash.
FREE Recall Solution:
Land Rover will notify owners, and dealers will update the vehicle software, free of charge. The recall is expected to begin December 19, 2017. Owners may contact Land Rover customer service at 1-800-637-6837. Land Rover's number for this recall is N124.
Additional Details:

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.

Action Required: Contact your local LAND ROVER dealer to schedule your FREE recall repair.
Manufacturer: LAND ROVER
Mfg Campaign: N124
Notice Date: Dec 15, 2017
Recall Date: Oct 26, 2017
Jaguar Land Rover North America, Llc
NHTSA Campaign: 17V490000 SAFETY RECALL
1 Vehicles Affected
Recall Date: Aug 4, 2017
Safety Issue:

Jaguar Land Rover North America, LLC (Land Rover) is recalling one 2017 Land Rover Range Rover vehicle. A bolt used to attach the high pressure fuel pump may be too long. As a result, the fuel pump may not be properly secured and the fuel line may crack and leak.

Potential Risk:
A fuel line crack may leak fuel into the engine compartment, increasing the risk of a fire.
FREE Recall Solution:
Land Rover will notify the owner, and a dealer will replace both fuel pumps and the associated fuel lines, free of charge. The recall began September 16, 2017. Owners may contact Land Rover customer service at 1-800-637-6837. Land Rover's number for this recall is N074.
Additional Details:

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.

Action Required: Contact your local LAND ROVER dealer to schedule your FREE recall repair.
Manufacturer: LAND ROVER
Mfg Campaign: N074
Notice Date: Sep 12, 2017
Recall Date: Aug 4, 2017
Jaguar Land Rover North America, Llc
NHTSA Campaign: 16V942000 SAFETY RECALL
13.5K Vehicles Affected
Recall Date: Dec 29, 2016
Safety Issue:

Jaguar Land Rover North America, LLC (Land Rover) is recalling certain model year 2017 Land Rover Discovery Sport vehicles and 2016-2017 Land Rover Range Rover and Range Rover Sport vehicles. The affected vehicles have seatbelt pretensioners that may not function properly in the event of a crash.

Potential Risk:
If the front seat seatbelt pretensioners do not function properly, the seat occupants may not be adequately restrained in the event of a crash, increasing the risk of injury.
FREE Recall Solution:
Land Rover will notify owners, and dealers will inspect the front seat belt assemblies, replacing them as necessary, free of charge. The recall began February 20, 2017. Owners may contact Land Rover customer service at 1-800-637-6837. Land Rover's number for this recall is P095.
Additional Details:

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.

Action Required: Contact your local LAND ROVER dealer to schedule your FREE recall repair.
Manufacturer: LAND ROVER
Mfg Campaign: P095
Notice Date: Apr 24, 2017
Recall Date: Dec 29, 2016

Consumer Complaints

37 Complaints
Jaguar Land Rover North America, Llc
Campaign: 11667881 Other
Jun 19, 2025
Defect Description:

UNKNOWN OR OTHER

Potential Consequences:

Original coolant manifolds, two piece Vehicle was inspected by service tech at North Atlanta Land Rover in Alpharetta Ga on June 2, 2025. Vehicle was then inspected for a second opinion at Bear Valley Service LLC on June 10, 2025. Findings were consistent and I was advised to repair this two piece manifold system and its components before it failed causing catastrophic failure to the vehicle. Said repair was complete June 11, 2025. Safety to myself and potential passenger would be potential for vehicle to fail causing an accident, engine failure, steering issues, etc. This similar problem has been reported to Land Rover numerous times. Land Rover has not issued a recall although they acknowledge (per both techs) that this two piece manifold system is prone to splitting and cracking. Land Rover has sub sequentially changed and now installs one piece manifold systems to eliminate the prior problem. I had to pay for the replacement of this system regardless that Land Rover is completely aware this is a design or manufactured defect that was installed in my vehicle when it was built. I should not have to bear the financial burden to replace parts that the dealer and manufacturer have acknowledged cause catastrophic problems. The manifold issue was discovered by the dealership mentioned above and they recommended immediate replacement to avoid catastrophic failure. ($5116.30) i took the vehicle to another Range Rover authorized repair shop for a second opinion and they made the same recommendation. Based on that second opinion, I proceeded to have the two piece replaced by the one piece system to prevent catastrophic failure. I can provided the invoice listing labor and all associated replacement parts that were installed. This is a Land Rover issue and I believe they should pay the entire amount due to the fact they acknowledge the failure of these parts yet have no intention to do so.

Corrective Action:

Original coolant manifolds, two piece Vehicle was inspected by service tech at North Atlanta Land Rover in Alpharetta Ga on June 2, 2025. Vehicle was then inspected for a second opinion at Bear Valley Service LLC on June 10, 2025. Findings were consistent and I was advised to repair this two piece manifold system and its components before it failed causing catastrophic failure to the vehicle. Said repair was complete June 11, 2025. Safety to myself and potential passenger would be potential for vehicle to fail causing an accident, engine failure, steering issues, etc. This similar problem has been reported to Land Rover numerous times. Land Rover has not issued a recall although they acknowledge (per both techs) that this two piece manifold system is prone to splitting and cracking. Land Rover has sub sequentially changed and now installs one piece manifold systems to eliminate the prior problem. I had to pay for the replacement of this system regardless that Land Rover is completely aware this is a design or manufactured defect that was installed in my vehicle when it was built. I should not have to bear the financial burden to replace parts that the dealer and manufacturer have acknowledged cause catastrophic problems. The manifold issue was discovered by the dealership mentioned above and they recommended immediate replacement to avoid catastrophic failure. ($5116.30) i took the vehicle to another Range Rover authorized repair shop for a second opinion and they made the same recommendation. Based on that second opinion, I proceeded to have the two piece replaced by the one piece system to prevent catastrophic failure. I can provided the invoice listing labor and all associated replacement parts that were installed. This is a Land Rover issue and I believe they should pay the entire amount due to the fact they acknowledge the failure of these parts yet have no intention to do so.

Additional Notes:

Original coolant manifolds, two piece Vehicle was inspected by service tech at North Atlanta Land Rover in Alpharetta Ga on June 2, 2025. Vehicle was then inspected for a second opinion at Bear Valley Service LLC on June 10, 2025. Findings were consistent and I was advised to repair this two piece manifold system and its components before it failed causing catastrophic failure to the vehicle. Said repair was complete June 11, 2025. Safety to myself and potential passenger would be potential for vehicle to fail causing an accident, engine failure, steering issues, etc. This similar problem has been reported to Land Rover numerous times. Land Rover has not issued a recall although they acknowledge (per both techs) that this two piece manifold system is prone to splitting and cracking. Land Rover has sub sequentially changed and now installs one piece manifold systems to eliminate the prior problem. I had to pay for the replacement of this system regardless that Land Rover is completely aware this is a design or manufactured defect that was installed in my vehicle when it was built. I should not have to bear the financial burden to replace parts that the dealer and manufacturer have acknowledged cause catastrophic problems. The manifold issue was discovered by the dealership mentioned above and they recommended immediate replacement to avoid catastrophic failure. ($5116.30) i took the vehicle to another Range Rover authorized repair shop for a second opinion and they made the same recommendation. Based on that second opinion, I proceeded to have the two piece replaced by the one piece system to prevent catastrophic failure. I can provided the invoice listing labor and all associated replacement parts that were installed. This is a Land Rover issue and I believe they should pay the entire amount due to the fact they acknowledge the failure of these parts yet have no intention to do so.

Manufacturer: LAND ROVER
Mfg Campaign: 11667881
Notice Date: Jun 19, 2025
Recall Date: Jun 19, 2025
Jaguar Land Rover North America, Llc
Campaign: 11667509 Other
Jun 17, 2025
Defect Description:

SUSPENSION

Potential Consequences:

While driving at approximately 20 mph, the front passenger control arm broke causing it to separate from the upper knuckle. This put my wife and other bystanders in harms way and could have caused an accident and or injuries. No warning signs or alarms. There is a Land Rover recall for this issue, but none are available for this model. This should be considered and included in the recall, since this a potential hazard and manufacturer defect.

Corrective Action:

While driving at approximately 20 mph, the front passenger control arm broke causing it to separate from the upper knuckle. This put my wife and other bystanders in harms way and could have caused an accident and or injuries. No warning signs or alarms. There is a Land Rover recall for this issue, but none are available for this model. This should be considered and included in the recall, since this a potential hazard and manufacturer defect.

Additional Notes:

While driving at approximately 20 mph, the front passenger control arm broke causing it to separate from the upper knuckle. This put my wife and other bystanders in harms way and could have caused an accident and or injuries. No warning signs or alarms. There is a Land Rover recall for this issue, but none are available for this model. This should be considered and included in the recall, since this a potential hazard and manufacturer defect.

Manufacturer: LAND ROVER
Mfg Campaign: 11667509
Notice Date: Jun 17, 2025
Recall Date: Jun 17, 2025
Jaguar Land Rover North America, Llc
Campaign: 11666426 Other
Jun 11, 2025
Defect Description:

SEAT BELTS

Potential Consequences:

Right front passenger seat belt is not locking right away. It takes several tries for the seat belt to lock in place.

Corrective Action:

Right front passenger seat belt is not locking right away. It takes several tries for the seat belt to lock in place.

Additional Notes:

Right front passenger seat belt is not locking right away. It takes several tries for the seat belt to lock in place.

Manufacturer: LAND ROVER
Mfg Campaign: 11666426
Notice Date: Jun 11, 2025
Recall Date: Jun 11, 2025
Jaguar Land Rover North America, Llc
Campaign: 11656459 Other
Apr 23, 2025
Defect Description:

SUSPENSION

Potential Consequences:

I am the owner of a 2017 Land Rover Range Rover (VIN: [XXX] ). I recently discovered a crack in the front steering knuckle of my vehicle, which I believe poses a significant safety risk. This type of failure could result in a sudden loss of control, especially at higher speeds or during turns, potentially leading to a serious accident. I am aware that Land Rover issued a recall (NHTSA Campaign Number 24V-840) for a similar defect in the front suspension knuckle affecting 2014–2016 models, but my 2017 model is not currently included in this recall—even though the issue appears identical. Given the nature of the failure and its similarity to the existing recall, I am requesting that NHTSA investigate whether the recall should be expanded to include additional model years. I am concerned that other vehicles like mine may be at risk without the owners being aware of this potentially dangerous defect. Please investigate this matter for the safety of current and future drivers. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

Corrective Action:

I am the owner of a 2017 Land Rover Range Rover (VIN: [XXX] ). I recently discovered a crack in the front steering knuckle of my vehicle, which I believe poses a significant safety risk. This type of failure could result in a sudden loss of control, especially at higher speeds or during turns, potentially leading to a serious accident. I am aware that Land Rover issued a recall (NHTSA Campaign Number 24V-840) for a similar defect in the front suspension knuckle affecting 2014–2016 models, but my 2017 model is not currently included in this recall—even though the issue appears identical. Given the nature of the failure and its similarity to the existing recall, I am requesting that NHTSA investigate whether the recall should be expanded to include additional model years. I am concerned that other vehicles like mine may be at risk without the owners being aware of this potentially dangerous defect. Please investigate this matter for the safety of current and future drivers. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

Additional Notes:

I am the owner of a 2017 Land Rover Range Rover (VIN: [XXX] ). I recently discovered a crack in the front steering knuckle of my vehicle, which I believe poses a significant safety risk. This type of failure could result in a sudden loss of control, especially at higher speeds or during turns, potentially leading to a serious accident. I am aware that Land Rover issued a recall (NHTSA Campaign Number 24V-840) for a similar defect in the front suspension knuckle affecting 2014–2016 models, but my 2017 model is not currently included in this recall—even though the issue appears identical. Given the nature of the failure and its similarity to the existing recall, I am requesting that NHTSA investigate whether the recall should be expanded to include additional model years. I am concerned that other vehicles like mine may be at risk without the owners being aware of this potentially dangerous defect. Please investigate this matter for the safety of current and future drivers. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

Manufacturer: LAND ROVER
Mfg Campaign: 11656459
Notice Date: Apr 23, 2025
Recall Date: Apr 23, 2025
Jaguar Land Rover North America, Llc
Campaign: 11584684 Other
Apr 23, 2024
Defect Description:

STRUCTURE

Potential Consequences:

The contact owns a 2017 Land Rover Range Rover. The contact stated that while driving at an undisclosed speed, the vehicle stalled. In addition, the contact stated that the vehicle rolled about one hundred feet before it rolled onto a curb and stopped. The vehicle was taken to the dealer where it was diagnosed with a corroded sunroof drain tube and faulty electrical components due to corrosion. The contact was informed that the sunroof drain tube and the electrical components needed to be replaced. The vehicle was being repaired. The manufacturer was not made aware of the failure. The failure mileage was approximately 91,798.

Corrective Action:

The contact owns a 2017 Land Rover Range Rover. The contact stated that while driving at an undisclosed speed, the vehicle stalled. In addition, the contact stated that the vehicle rolled about one hundred feet before it rolled onto a curb and stopped. The vehicle was taken to the dealer where it was diagnosed with a corroded sunroof drain tube and faulty electrical components due to corrosion. The contact was informed that the sunroof drain tube and the electrical components needed to be replaced. The vehicle was being repaired. The manufacturer was not made aware of the failure. The failure mileage was approximately 91,798.

Additional Notes:

The contact owns a 2017 Land Rover Range Rover. The contact stated that while driving at an undisclosed speed, the vehicle stalled. In addition, the contact stated that the vehicle rolled about one hundred feet before it rolled onto a curb and stopped. The vehicle was taken to the dealer where it was diagnosed with a corroded sunroof drain tube and faulty electrical components due to corrosion. The contact was informed that the sunroof drain tube and the electrical components needed to be replaced. The vehicle was being repaired. The manufacturer was not made aware of the failure. The failure mileage was approximately 91,798.

Manufacturer: LAND ROVER
Mfg Campaign: 11584684
Notice Date: Apr 23, 2024
Recall Date: Apr 23, 2024
Jaguar Land Rover North America, Llc
Campaign: 11584684 Other
Apr 23, 2024
Defect Description:

ELECTRICAL SYSTEM

Potential Consequences:

The contact owns a 2017 Land Rover Range Rover. The contact stated that while driving at an undisclosed speed, the vehicle stalled. In addition, the contact stated that the vehicle rolled about one hundred feet before it rolled onto a curb and stopped. The vehicle was taken to the dealer where it was diagnosed with a corroded sunroof drain tube and faulty electrical components due to corrosion. The contact was informed that the sunroof drain tube and the electrical components needed to be replaced. The vehicle was being repaired. The manufacturer was not made aware of the failure. The failure mileage was approximately 91,798.

Corrective Action:

The contact owns a 2017 Land Rover Range Rover. The contact stated that while driving at an undisclosed speed, the vehicle stalled. In addition, the contact stated that the vehicle rolled about one hundred feet before it rolled onto a curb and stopped. The vehicle was taken to the dealer where it was diagnosed with a corroded sunroof drain tube and faulty electrical components due to corrosion. The contact was informed that the sunroof drain tube and the electrical components needed to be replaced. The vehicle was being repaired. The manufacturer was not made aware of the failure. The failure mileage was approximately 91,798.

Additional Notes:

The contact owns a 2017 Land Rover Range Rover. The contact stated that while driving at an undisclosed speed, the vehicle stalled. In addition, the contact stated that the vehicle rolled about one hundred feet before it rolled onto a curb and stopped. The vehicle was taken to the dealer where it was diagnosed with a corroded sunroof drain tube and faulty electrical components due to corrosion. The contact was informed that the sunroof drain tube and the electrical components needed to be replaced. The vehicle was being repaired. The manufacturer was not made aware of the failure. The failure mileage was approximately 91,798.

Manufacturer: LAND ROVER
Mfg Campaign: 11584684
Notice Date: Apr 23, 2024
Recall Date: Apr 23, 2024
Jaguar Land Rover North America, Llc
Campaign: 11579171 Other
Mar 24, 2024
Defect Description:

ENGINE

Potential Consequences:

On July 16th, 2021, this vehicle was purchased from Frankel Range Rover as a Certified 2017 Range Rover with 36K miles on it. The vehicle has always received maintenance on time and directly from the Range Rover dealership as scheduled. However, without warning signs, lights or indicators of any kind on January 31st, 2024 the car started making a strange noise and was immediately towed directly back to where it was purchased. The car has been at the dealership for over 3 weeks and unable to be diagnosed. Finally I get a call that the Certified vehicle that I purchased less than 3 years with 36K miles on it and that I have driven less than 30K miles requires a new engine with only 63,700 miles on the odometer. This vehicle has a major issue if it requires a engine and had to be a lemon. The manufacturer is stating that a new engine will cost roughly $38,900. Please look into this because having me drive a lemon vehicle with no warning signs is a safety risk to not only my family but others. The problem as been inspected by the dealership and there were not any warning lamps, messages or other symptoms of the problem prior to the failure, The problem began on January 31st, 2024.

Corrective Action:

On July 16th, 2021, this vehicle was purchased from Frankel Range Rover as a Certified 2017 Range Rover with 36K miles on it. The vehicle has always received maintenance on time and directly from the Range Rover dealership as scheduled. However, without warning signs, lights or indicators of any kind on January 31st, 2024 the car started making a strange noise and was immediately towed directly back to where it was purchased. The car has been at the dealership for over 3 weeks and unable to be diagnosed. Finally I get a call that the Certified vehicle that I purchased less than 3 years with 36K miles on it and that I have driven less than 30K miles requires a new engine with only 63,700 miles on the odometer. This vehicle has a major issue if it requires a engine and had to be a lemon. The manufacturer is stating that a new engine will cost roughly $38,900. Please look into this because having me drive a lemon vehicle with no warning signs is a safety risk to not only my family but others. The problem as been inspected by the dealership and there were not any warning lamps, messages or other symptoms of the problem prior to the failure, The problem began on January 31st, 2024.

Additional Notes:

On July 16th, 2021, this vehicle was purchased from Frankel Range Rover as a Certified 2017 Range Rover with 36K miles on it. The vehicle has always received maintenance on time and directly from the Range Rover dealership as scheduled. However, without warning signs, lights or indicators of any kind on January 31st, 2024 the car started making a strange noise and was immediately towed directly back to where it was purchased. The car has been at the dealership for over 3 weeks and unable to be diagnosed. Finally I get a call that the Certified vehicle that I purchased less than 3 years with 36K miles on it and that I have driven less than 30K miles requires a new engine with only 63,700 miles on the odometer. This vehicle has a major issue if it requires a engine and had to be a lemon. The manufacturer is stating that a new engine will cost roughly $38,900. Please look into this because having me drive a lemon vehicle with no warning signs is a safety risk to not only my family but others. The problem as been inspected by the dealership and there were not any warning lamps, messages or other symptoms of the problem prior to the failure, The problem began on January 31st, 2024.

Manufacturer: LAND ROVER
Mfg Campaign: 11579171
Notice Date: Mar 24, 2024
Recall Date: Mar 24, 2024
Jaguar Land Rover North America, Llc
Campaign: 11577439 Other
Mar 14, 2024
Defect Description:

ENGINE

Potential Consequences:

The timing chain collapsed while driving. The engine started a loud clanking noise decelerated and would not restart.

Corrective Action:

The timing chain collapsed while driving. The engine started a loud clanking noise decelerated and would not restart.

Additional Notes:

The timing chain collapsed while driving. The engine started a loud clanking noise decelerated and would not restart.

Manufacturer: LAND ROVER
Mfg Campaign: 11577439
Notice Date: Mar 14, 2024
Recall Date: Mar 14, 2024
Jaguar Land Rover North America, Llc
Campaign: 11544779 Other
Sep 15, 2023
Defect Description:

ELECTRICAL SYSTEM

Potential Consequences:

THE VEHICLE IS DOING THE EXACT BEHAVIOR OF TECHNICAL BULLETIN N206NAS1. THE FUEL GAUAGE INDICATES LOW FUEL AND THE LOW FUEL WARNING LAMP IS ILLUMINATED ALTHOUGH THE FUEL TANK IS KNOWN NOT TO BE EMPTY. THE ENGINE WILL CUT OFF UNEXPECTEDLY WHILE DRIVING AND IT IS CONSIDERED UNSAFE. THIS IS A KNOWN ISSUE AND THE DEALER REFUSED TO GIVE THE VEHICLE A SERVICE UPDATE WITHOUT HAVING THE TECH CHARGE A LARGE FEE TO PLUG IN THE CAR WHEN ITS A KNOWN ISSUE. PLEASE ADVISE.

Corrective Action:

THE VEHICLE IS DOING THE EXACT BEHAVIOR OF TECHNICAL BULLETIN N206NAS1. THE FUEL GAUAGE INDICATES LOW FUEL AND THE LOW FUEL WARNING LAMP IS ILLUMINATED ALTHOUGH THE FUEL TANK IS KNOWN NOT TO BE EMPTY. THE ENGINE WILL CUT OFF UNEXPECTEDLY WHILE DRIVING AND IT IS CONSIDERED UNSAFE. THIS IS A KNOWN ISSUE AND THE DEALER REFUSED TO GIVE THE VEHICLE A SERVICE UPDATE WITHOUT HAVING THE TECH CHARGE A LARGE FEE TO PLUG IN THE CAR WHEN ITS A KNOWN ISSUE. PLEASE ADVISE.

Additional Notes:

THE VEHICLE IS DOING THE EXACT BEHAVIOR OF TECHNICAL BULLETIN N206NAS1. THE FUEL GAUAGE INDICATES LOW FUEL AND THE LOW FUEL WARNING LAMP IS ILLUMINATED ALTHOUGH THE FUEL TANK IS KNOWN NOT TO BE EMPTY. THE ENGINE WILL CUT OFF UNEXPECTEDLY WHILE DRIVING AND IT IS CONSIDERED UNSAFE. THIS IS A KNOWN ISSUE AND THE DEALER REFUSED TO GIVE THE VEHICLE A SERVICE UPDATE WITHOUT HAVING THE TECH CHARGE A LARGE FEE TO PLUG IN THE CAR WHEN ITS A KNOWN ISSUE. PLEASE ADVISE.

Manufacturer: LAND ROVER
Mfg Campaign: 11544779
Notice Date: Sep 15, 2023
Recall Date: Sep 15, 2023
Jaguar Land Rover North America, Llc
Campaign: 11544779 Other
Sep 15, 2023
Defect Description:

ENGINE

Potential Consequences:

THE VEHICLE IS DOING THE EXACT BEHAVIOR OF TECHNICAL BULLETIN N206NAS1. THE FUEL GAUAGE INDICATES LOW FUEL AND THE LOW FUEL WARNING LAMP IS ILLUMINATED ALTHOUGH THE FUEL TANK IS KNOWN NOT TO BE EMPTY. THE ENGINE WILL CUT OFF UNEXPECTEDLY WHILE DRIVING AND IT IS CONSIDERED UNSAFE. THIS IS A KNOWN ISSUE AND THE DEALER REFUSED TO GIVE THE VEHICLE A SERVICE UPDATE WITHOUT HAVING THE TECH CHARGE A LARGE FEE TO PLUG IN THE CAR WHEN ITS A KNOWN ISSUE. PLEASE ADVISE.

Corrective Action:

THE VEHICLE IS DOING THE EXACT BEHAVIOR OF TECHNICAL BULLETIN N206NAS1. THE FUEL GAUAGE INDICATES LOW FUEL AND THE LOW FUEL WARNING LAMP IS ILLUMINATED ALTHOUGH THE FUEL TANK IS KNOWN NOT TO BE EMPTY. THE ENGINE WILL CUT OFF UNEXPECTEDLY WHILE DRIVING AND IT IS CONSIDERED UNSAFE. THIS IS A KNOWN ISSUE AND THE DEALER REFUSED TO GIVE THE VEHICLE A SERVICE UPDATE WITHOUT HAVING THE TECH CHARGE A LARGE FEE TO PLUG IN THE CAR WHEN ITS A KNOWN ISSUE. PLEASE ADVISE.

Additional Notes:

THE VEHICLE IS DOING THE EXACT BEHAVIOR OF TECHNICAL BULLETIN N206NAS1. THE FUEL GAUAGE INDICATES LOW FUEL AND THE LOW FUEL WARNING LAMP IS ILLUMINATED ALTHOUGH THE FUEL TANK IS KNOWN NOT TO BE EMPTY. THE ENGINE WILL CUT OFF UNEXPECTEDLY WHILE DRIVING AND IT IS CONSIDERED UNSAFE. THIS IS A KNOWN ISSUE AND THE DEALER REFUSED TO GIVE THE VEHICLE A SERVICE UPDATE WITHOUT HAVING THE TECH CHARGE A LARGE FEE TO PLUG IN THE CAR WHEN ITS A KNOWN ISSUE. PLEASE ADVISE.

Manufacturer: LAND ROVER
Mfg Campaign: 11544779
Notice Date: Sep 15, 2023
Recall Date: Sep 15, 2023
Jaguar Land Rover North America, Llc
Campaign: 11535110 Other
Jul 28, 2023
Defect Description:

STEERING

Potential Consequences:

Upon starting one morning I noticed the vehicle’s steering was heavier than usual. The next day, I heard strange noises like a knocking upon pressing the accelerator, and then the brake. The 3rd day, the steering column started making a scrubbing noise.

Corrective Action:

Upon starting one morning I noticed the vehicle’s steering was heavier than usual. The next day, I heard strange noises like a knocking upon pressing the accelerator, and then the brake. The 3rd day, the steering column started making a scrubbing noise.

Additional Notes:

Upon starting one morning I noticed the vehicle’s steering was heavier than usual. The next day, I heard strange noises like a knocking upon pressing the accelerator, and then the brake. The 3rd day, the steering column started making a scrubbing noise.

Manufacturer: LAND ROVER
Mfg Campaign: 11535110
Notice Date: Jul 28, 2023
Recall Date: Jul 28, 2023
Jaguar Land Rover North America, Llc
Campaign: 11529498 Other
Jun 29, 2023
Defect Description:

ENGINE

Potential Consequences:

URGENT Vehicle on Freeway abruptly stops to 30 mph and warning light states " emergency restricted driving" 7 times. Had Range Rover Deisel towed to " Jaguar Land Rover of Newport 3 times, (9494854642 Yulissa) 2 times "fixed" only to dangerously recurring, this time they have had it 4 months, with 4 diagnosis and failed repairs, and test failures. I'm affraid to drive it home when they say maybe they fixed it again . This vehicle has had 9 check engine lights and unsafe repairs in 3 years I have 50 texts and 6 repair bills, but I don't know how to download them

Corrective Action:

URGENT Vehicle on Freeway abruptly stops to 30 mph and warning light states " emergency restricted driving" 7 times. Had Range Rover Deisel towed to " Jaguar Land Rover of Newport 3 times, (9494854642 Yulissa) 2 times "fixed" only to dangerously recurring, this time they have had it 4 months, with 4 diagnosis and failed repairs, and test failures. I'm affraid to drive it home when they say maybe they fixed it again . This vehicle has had 9 check engine lights and unsafe repairs in 3 years I have 50 texts and 6 repair bills, but I don't know how to download them

Additional Notes:

URGENT Vehicle on Freeway abruptly stops to 30 mph and warning light states " emergency restricted driving" 7 times. Had Range Rover Deisel towed to " Jaguar Land Rover of Newport 3 times, (9494854642 Yulissa) 2 times "fixed" only to dangerously recurring, this time they have had it 4 months, with 4 diagnosis and failed repairs, and test failures. I'm affraid to drive it home when they say maybe they fixed it again . This vehicle has had 9 check engine lights and unsafe repairs in 3 years I have 50 texts and 6 repair bills, but I don't know how to download them

Manufacturer: LAND ROVER
Mfg Campaign: 11529498
Notice Date: Jun 29, 2023
Recall Date: Jun 29, 2023
Jaguar Land Rover North America, Llc
Campaign: 11529498 Other
Jun 29, 2023
Defect Description:

POWER TRAIN

Potential Consequences:

URGENT Vehicle on Freeway abruptly stops to 30 mph and warning light states " emergency restricted driving" 7 times. Had Range Rover Deisel towed to " Jaguar Land Rover of Newport 3 times, (9494854642 Yulissa) 2 times "fixed" only to dangerously recurring, this time they have had it 4 months, with 4 diagnosis and failed repairs, and test failures. I'm affraid to drive it home when they say maybe they fixed it again . This vehicle has had 9 check engine lights and unsafe repairs in 3 years I have 50 texts and 6 repair bills, but I don't know how to download them

Corrective Action:

URGENT Vehicle on Freeway abruptly stops to 30 mph and warning light states " emergency restricted driving" 7 times. Had Range Rover Deisel towed to " Jaguar Land Rover of Newport 3 times, (9494854642 Yulissa) 2 times "fixed" only to dangerously recurring, this time they have had it 4 months, with 4 diagnosis and failed repairs, and test failures. I'm affraid to drive it home when they say maybe they fixed it again . This vehicle has had 9 check engine lights and unsafe repairs in 3 years I have 50 texts and 6 repair bills, but I don't know how to download them

Additional Notes:

URGENT Vehicle on Freeway abruptly stops to 30 mph and warning light states " emergency restricted driving" 7 times. Had Range Rover Deisel towed to " Jaguar Land Rover of Newport 3 times, (9494854642 Yulissa) 2 times "fixed" only to dangerously recurring, this time they have had it 4 months, with 4 diagnosis and failed repairs, and test failures. I'm affraid to drive it home when they say maybe they fixed it again . This vehicle has had 9 check engine lights and unsafe repairs in 3 years I have 50 texts and 6 repair bills, but I don't know how to download them

Manufacturer: LAND ROVER
Mfg Campaign: 11529498
Notice Date: Jun 29, 2023
Recall Date: Jun 29, 2023
Jaguar Land Rover North America, Llc
Campaign: 11521902 Other
May 14, 2023
Defect Description:

ELECTRICAL SYSTEM

Potential Consequences:

The door lock same time look the door same time not.

Corrective Action:

The door lock same time look the door same time not.

Additional Notes:

The door lock same time look the door same time not.

Manufacturer: LAND ROVER
Mfg Campaign: 11521902
Notice Date: May 14, 2023
Recall Date: May 14, 2023
Jaguar Land Rover North America, Llc
Campaign: 11462144 Other
Apr 25, 2022
Defect Description:

FUEL SYSTEM, DIESEL: PRE-HEATER

Potential Consequences:

The contact owned a 2017 Land Rover Range Rover. The contact stated while the vehicle was parked in the driveway, there was an odor coming from the vehicle. The vehicle then exploded and caught on fire. The fire department came to the scene and extinguished the fire. The fire spread to the trees and front of the home. The vehicle was deemed a total loss. The fire department mentioned that the origin of the fire was related to fuel and electrical malfunction starting at the fuel line. The manufacturer was notified of the failure. The failure mileage was 33,000.

Corrective Action:

The contact owned a 2017 Land Rover Range Rover. The contact stated while the vehicle was parked in the driveway, there was an odor coming from the vehicle. The vehicle then exploded and caught on fire. The fire department came to the scene and extinguished the fire. The fire spread to the trees and front of the home. The vehicle was deemed a total loss. The fire department mentioned that the origin of the fire was related to fuel and electrical malfunction starting at the fuel line. The manufacturer was notified of the failure. The failure mileage was 33,000.

Additional Notes:

The contact owned a 2017 Land Rover Range Rover. The contact stated while the vehicle was parked in the driveway, there was an odor coming from the vehicle. The vehicle then exploded and caught on fire. The fire department came to the scene and extinguished the fire. The fire spread to the trees and front of the home. The vehicle was deemed a total loss. The fire department mentioned that the origin of the fire was related to fuel and electrical malfunction starting at the fuel line. The manufacturer was notified of the failure. The failure mileage was 33,000.

Manufacturer: LAND ROVER
Mfg Campaign: 11462144
Notice Date: Apr 25, 2022
Recall Date: Apr 25, 2022
Jaguar Land Rover North America, Llc
Campaign: 11462144 Other
Apr 25, 2022
Defect Description:

ELECTRICAL SYSTEM

Potential Consequences:

The contact owned a 2017 Land Rover Range Rover. The contact stated while the vehicle was parked in the driveway, there was an odor coming from the vehicle. The vehicle then exploded and caught on fire. The fire department came to the scene and extinguished the fire. The fire spread to the trees and front of the home. The vehicle was deemed a total loss. The fire department mentioned that the origin of the fire was related to fuel and electrical malfunction starting at the fuel line. The manufacturer was notified of the failure. The failure mileage was 33,000.

Corrective Action:

The contact owned a 2017 Land Rover Range Rover. The contact stated while the vehicle was parked in the driveway, there was an odor coming from the vehicle. The vehicle then exploded and caught on fire. The fire department came to the scene and extinguished the fire. The fire spread to the trees and front of the home. The vehicle was deemed a total loss. The fire department mentioned that the origin of the fire was related to fuel and electrical malfunction starting at the fuel line. The manufacturer was notified of the failure. The failure mileage was 33,000.

Additional Notes:

The contact owned a 2017 Land Rover Range Rover. The contact stated while the vehicle was parked in the driveway, there was an odor coming from the vehicle. The vehicle then exploded and caught on fire. The fire department came to the scene and extinguished the fire. The fire spread to the trees and front of the home. The vehicle was deemed a total loss. The fire department mentioned that the origin of the fire was related to fuel and electrical malfunction starting at the fuel line. The manufacturer was notified of the failure. The failure mileage was 33,000.

Manufacturer: LAND ROVER
Mfg Campaign: 11462144
Notice Date: Apr 25, 2022
Recall Date: Apr 25, 2022
Jaguar Land Rover North America, Llc
Campaign: 11442887 Other
Dec 6, 2021
Defect Description:

FUEL SYSTEM, GASOLINE

Potential Consequences:

The contact owns a 2017 Land Rover Range Rover. The contact stated while driving at an undisclosed speed, the contact noticed an abnormal gasoline odor coming into the interior of the vehicle. There was no warning light illuminated. The contact continued to drive to the residence. The vehicle was not diagnosed or repaired. The manufacturer was not made aware of the failure. The failure mileage was approximately 64,100.

Corrective Action:

The contact owns a 2017 Land Rover Range Rover. The contact stated while driving at an undisclosed speed, the contact noticed an abnormal gasoline odor coming into the interior of the vehicle. There was no warning light illuminated. The contact continued to drive to the residence. The vehicle was not diagnosed or repaired. The manufacturer was not made aware of the failure. The failure mileage was approximately 64,100.

Additional Notes:

The contact owns a 2017 Land Rover Range Rover. The contact stated while driving at an undisclosed speed, the contact noticed an abnormal gasoline odor coming into the interior of the vehicle. There was no warning light illuminated. The contact continued to drive to the residence. The vehicle was not diagnosed or repaired. The manufacturer was not made aware of the failure. The failure mileage was approximately 64,100.

Manufacturer: LAND ROVER
Mfg Campaign: 11442887
Notice Date: Dec 6, 2021
Recall Date: Dec 6, 2021
Jaguar Land Rover North America, Llc
Campaign: 11418771 Other
May 27, 2021
Defect Description:

SERVICE BRAKES

Potential Consequences:

The vehicle breaking system is damaging the ware items (Rotors and Pads) causing the vehicle to shake and shutter and become unsafe when driving on curvy roads and down hill. This vehicle has been in to the dealership 3 times under warranty and the dealership and Land Rover will not diagnose and repair the system problem. The vehicle was in the shop for 56 days and returned un repaired as the vehicle has now gone out of warranty. This is an ongoing issue and caused the vehicle to become uncontrollable. Also the blind spot monitoring system has failed many times and also has been in for repair and never fixed.

Corrective Action:

The vehicle breaking system is damaging the ware items (Rotors and Pads) causing the vehicle to shake and shutter and become unsafe when driving on curvy roads and down hill. This vehicle has been in to the dealership 3 times under warranty and the dealership and Land Rover will not diagnose and repair the system problem. The vehicle was in the shop for 56 days and returned un repaired as the vehicle has now gone out of warranty. This is an ongoing issue and caused the vehicle to become uncontrollable. Also the blind spot monitoring system has failed many times and also has been in for repair and never fixed.

Additional Notes:

The vehicle breaking system is damaging the ware items (Rotors and Pads) causing the vehicle to shake and shutter and become unsafe when driving on curvy roads and down hill. This vehicle has been in to the dealership 3 times under warranty and the dealership and Land Rover will not diagnose and repair the system problem. The vehicle was in the shop for 56 days and returned un repaired as the vehicle has now gone out of warranty. This is an ongoing issue and caused the vehicle to become uncontrollable. Also the blind spot monitoring system has failed many times and also has been in for repair and never fixed.

Manufacturer: LAND ROVER
Mfg Campaign: 11418771
Notice Date: May 27, 2021
Recall Date: May 27, 2021
Jaguar Land Rover North America, Llc
Campaign: 11418771 Other
May 27, 2021
Defect Description:

LANE DEPARTURE: BLIND SPOT DETECTION

Potential Consequences:

The vehicle breaking system is damaging the ware items (Rotors and Pads) causing the vehicle to shake and shutter and become unsafe when driving on curvy roads and down hill. This vehicle has been in to the dealership 3 times under warranty and the dealership and Land Rover will not diagnose and repair the system problem. The vehicle was in the shop for 56 days and returned un repaired as the vehicle has now gone out of warranty. This is an ongoing issue and caused the vehicle to become uncontrollable. Also the blind spot monitoring system has failed many times and also has been in for repair and never fixed.

Corrective Action:

The vehicle breaking system is damaging the ware items (Rotors and Pads) causing the vehicle to shake and shutter and become unsafe when driving on curvy roads and down hill. This vehicle has been in to the dealership 3 times under warranty and the dealership and Land Rover will not diagnose and repair the system problem. The vehicle was in the shop for 56 days and returned un repaired as the vehicle has now gone out of warranty. This is an ongoing issue and caused the vehicle to become uncontrollable. Also the blind spot monitoring system has failed many times and also has been in for repair and never fixed.

Additional Notes:

The vehicle breaking system is damaging the ware items (Rotors and Pads) causing the vehicle to shake and shutter and become unsafe when driving on curvy roads and down hill. This vehicle has been in to the dealership 3 times under warranty and the dealership and Land Rover will not diagnose and repair the system problem. The vehicle was in the shop for 56 days and returned un repaired as the vehicle has now gone out of warranty. This is an ongoing issue and caused the vehicle to become uncontrollable. Also the blind spot monitoring system has failed many times and also has been in for repair and never fixed.

Manufacturer: LAND ROVER
Mfg Campaign: 11418771
Notice Date: May 27, 2021
Recall Date: May 27, 2021
Jaguar Land Rover North America, Llc
Campaign: 11413525 Other
Apr 23, 2021
Defect Description:

SERVICE BRAKES

Potential Consequences:

BREAKING ISSUE THAT CAUSED EXTREME VEHICLE SHAKING AND LOSS OF CONTROL, I TOOK THE VEHICLE TO THE DEALER ROYAL LAND ROVER TUCSON THEY INDICATED THE BREAKS AND ROTORS NEEDED REPLACED AND THIS WAS NOT A WARRANTIED ITEM AND THE COST WAS APPROXIMATELY $2,000. I HAD THE BREAKS AND ROTORS REPLACED AND PAID FOR THE REPAIR OUT OF POCKET, ABOUT THREE MONTHS LATER THE THE PROBLEM RETURNED, I RETURNED BACK TO THE DEALER AND THEY AGAIN REPLACED BREAKS AND ROTORS HOWEVER THEY COVERED THE REPAIR. A COUPLE MONTHS LATER THE PROBLEM RETURNED SO I TOOK THE VEHICLE BACK TO THE DEALER AND THEY OPENED A TECHNICAL ASSISTANCE CASE WITH LAND ROVER THE VEHICLE WAS IN THEIR POSSESSION FOR 4 TO 5 WEEKS AND THEY REPLACED BREAKS AND ROTORS ONCE AGAIN, THIS TOOK PLACE ABOUT 2,000 MILES PRIOR TO THE FACTORY WARRANTY EXPIRING. A COUPLE MONTHS PASSED AND THE PROBLEM BEGAN TO COME BACK ABOUT 1,000 MILES AFTER THE FACTORY WARRANTY HAD EXPIRED, SO I SCHEDULED THE VEHICLE IN FOR SERVICE AT THE DEALER, THEY AGAIN OPENED A TECHNICAL ASSISTANCE CASE WITH LAND ROVER AND THIS TIME LAND ROVER DENIED THE REPAIR AS THE VEHICLE WARRANTY HAD EXPIRED. I HAVE MADE NUMEROUS CALLS TO LAND ROVER CUSTOMER SERVICE I SPOKE TO A LADY ON 4/20/21 WHO SAID THEY HAD AUTHORIZED $1,125 IN REPAIRS TO THE DEALER HOWEVER THEY HAD NOT, SHE ALSO SAID SHE WAS GOING TO CALL ME BACK AND SHE DID NOT. THE VEHICLE IS UNSAFE TO DRIVE AS IT LOOSES CONTROL WHEN THE SEVERE SHAKING OCCURS. LAND ROVER REFUSES TO CORRECT THIS ISSUE AS THE FACTORY WARRANTY HAS NOW EXPIRED EVEN THOUGH THIS ISSUE HAS BEEN ADDRESSED MULTIPLE TIMES UNDER WARRANTY. ALSO RIGHT SIDE LANE DEPARTURE WARNING DOES NOT FUNCTION CORRECTLY AND HAS BEEN ADDRESSED MANY TIMES AS WELL

Corrective Action:

BREAKING ISSUE THAT CAUSED EXTREME VEHICLE SHAKING AND LOSS OF CONTROL, I TOOK THE VEHICLE TO THE DEALER ROYAL LAND ROVER TUCSON THEY INDICATED THE BREAKS AND ROTORS NEEDED REPLACED AND THIS WAS NOT A WARRANTIED ITEM AND THE COST WAS APPROXIMATELY $2,000. I HAD THE BREAKS AND ROTORS REPLACED AND PAID FOR THE REPAIR OUT OF POCKET, ABOUT THREE MONTHS LATER THE THE PROBLEM RETURNED, I RETURNED BACK TO THE DEALER AND THEY AGAIN REPLACED BREAKS AND ROTORS HOWEVER THEY COVERED THE REPAIR. A COUPLE MONTHS LATER THE PROBLEM RETURNED SO I TOOK THE VEHICLE BACK TO THE DEALER AND THEY OPENED A TECHNICAL ASSISTANCE CASE WITH LAND ROVER THE VEHICLE WAS IN THEIR POSSESSION FOR 4 TO 5 WEEKS AND THEY REPLACED BREAKS AND ROTORS ONCE AGAIN, THIS TOOK PLACE ABOUT 2,000 MILES PRIOR TO THE FACTORY WARRANTY EXPIRING. A COUPLE MONTHS PASSED AND THE PROBLEM BEGAN TO COME BACK ABOUT 1,000 MILES AFTER THE FACTORY WARRANTY HAD EXPIRED, SO I SCHEDULED THE VEHICLE IN FOR SERVICE AT THE DEALER, THEY AGAIN OPENED A TECHNICAL ASSISTANCE CASE WITH LAND ROVER AND THIS TIME LAND ROVER DENIED THE REPAIR AS THE VEHICLE WARRANTY HAD EXPIRED. I HAVE MADE NUMEROUS CALLS TO LAND ROVER CUSTOMER SERVICE I SPOKE TO A LADY ON 4/20/21 WHO SAID THEY HAD AUTHORIZED $1,125 IN REPAIRS TO THE DEALER HOWEVER THEY HAD NOT, SHE ALSO SAID SHE WAS GOING TO CALL ME BACK AND SHE DID NOT. THE VEHICLE IS UNSAFE TO DRIVE AS IT LOOSES CONTROL WHEN THE SEVERE SHAKING OCCURS. LAND ROVER REFUSES TO CORRECT THIS ISSUE AS THE FACTORY WARRANTY HAS NOW EXPIRED EVEN THOUGH THIS ISSUE HAS BEEN ADDRESSED MULTIPLE TIMES UNDER WARRANTY. ALSO RIGHT SIDE LANE DEPARTURE WARNING DOES NOT FUNCTION CORRECTLY AND HAS BEEN ADDRESSED MANY TIMES AS WELL

Additional Notes:

BREAKING ISSUE THAT CAUSED EXTREME VEHICLE SHAKING AND LOSS OF CONTROL, I TOOK THE VEHICLE TO THE DEALER ROYAL LAND ROVER TUCSON THEY INDICATED THE BREAKS AND ROTORS NEEDED REPLACED AND THIS WAS NOT A WARRANTIED ITEM AND THE COST WAS APPROXIMATELY $2,000. I HAD THE BREAKS AND ROTORS REPLACED AND PAID FOR THE REPAIR OUT OF POCKET, ABOUT THREE MONTHS LATER THE THE PROBLEM RETURNED, I RETURNED BACK TO THE DEALER AND THEY AGAIN REPLACED BREAKS AND ROTORS HOWEVER THEY COVERED THE REPAIR. A COUPLE MONTHS LATER THE PROBLEM RETURNED SO I TOOK THE VEHICLE BACK TO THE DEALER AND THEY OPENED A TECHNICAL ASSISTANCE CASE WITH LAND ROVER THE VEHICLE WAS IN THEIR POSSESSION FOR 4 TO 5 WEEKS AND THEY REPLACED BREAKS AND ROTORS ONCE AGAIN, THIS TOOK PLACE ABOUT 2,000 MILES PRIOR TO THE FACTORY WARRANTY EXPIRING. A COUPLE MONTHS PASSED AND THE PROBLEM BEGAN TO COME BACK ABOUT 1,000 MILES AFTER THE FACTORY WARRANTY HAD EXPIRED, SO I SCHEDULED THE VEHICLE IN FOR SERVICE AT THE DEALER, THEY AGAIN OPENED A TECHNICAL ASSISTANCE CASE WITH LAND ROVER AND THIS TIME LAND ROVER DENIED THE REPAIR AS THE VEHICLE WARRANTY HAD EXPIRED. I HAVE MADE NUMEROUS CALLS TO LAND ROVER CUSTOMER SERVICE I SPOKE TO A LADY ON 4/20/21 WHO SAID THEY HAD AUTHORIZED $1,125 IN REPAIRS TO THE DEALER HOWEVER THEY HAD NOT, SHE ALSO SAID SHE WAS GOING TO CALL ME BACK AND SHE DID NOT. THE VEHICLE IS UNSAFE TO DRIVE AS IT LOOSES CONTROL WHEN THE SEVERE SHAKING OCCURS. LAND ROVER REFUSES TO CORRECT THIS ISSUE AS THE FACTORY WARRANTY HAS NOW EXPIRED EVEN THOUGH THIS ISSUE HAS BEEN ADDRESSED MULTIPLE TIMES UNDER WARRANTY. ALSO RIGHT SIDE LANE DEPARTURE WARNING DOES NOT FUNCTION CORRECTLY AND HAS BEEN ADDRESSED MANY TIMES AS WELL

Manufacturer: LAND ROVER
Mfg Campaign: 11413525
Notice Date: Apr 23, 2021
Recall Date: Apr 23, 2021

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