Complaints & Recalls
Official Safety Recalls - Important!
20 RecallsThese are official manufacturer recalls ordered by NHTSA for safety defects. If you own this vehicle, contact your dealer immediately for free repairs.
Jaguar Land Rover North America, Llc
Safety Issue:
Jaguar Land Rover North America, LLC (Land Rover) is recalling certain 2018-2022 Range Rover Sport vehicles equipped with a Surround Camera System. Water may enter into the rearview camera, which can cause the rearview camera image not to appear on the display or display a distorted image. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 111, "Rear Visibility."
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Mfg Campaign: N901
Recall Date: May 23, 2024
Jaguar Land Rover North America, Llc
Safety Issue:
Jaguar Land Rover North America, LLC (Land Rover) is recalling certain 2018-2022 Range Rover and Range Rover Sport vehicles equipped with a Surround Camera System. Water may enter into the rearview camera, which can cause the rearview camera image not to appear on the display or display a distorted image. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 111, "Rear Visibility."
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Mfg Campaign: N778
Recall Date: Jan 18, 2024
Jaguar Land Rover North America, Llc
Safety Issue:
Jaguar Land Rover North America, LLC. (Land Rover) is recalling certain 2018-2020 Range Rover, Range Rover Sport, Discovery, and Range Rover Velar vehicles. The Auto High Beam (AHB) system does not indicate through the instrument cluster when the high beams are illuminated automatically. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 108, "Lamps, Reflective Devices, and Associated Equipment."
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: N556
Recall Date: Feb 25, 2021
Jaguar Land Rover North America, Llc
Safety Issue:
Jaguar Land Rover North America, LLC (Land Rover) is recalling certain 2018 Range Rover and Range Rover Sport vehicles equipped with Continental Surround Camera Systems. The back-up camera system may fail to display the rearview image when the vehicle is in reverse.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: N367
Recall Date: Aug 15, 2019
Jaguar Land Rover North America, Llc
Safety Issue:
Jaguar Land Rover North America, LLC (Land Rover) is recalling certain 2018 Land Rover Range Rover, Land Rover Range Rover Sport and Land Rover Discovery vehicles. The Autonomous Emergency Braking (AEB) system may be disabled without warning the driver that the system is not functional.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: N227
Recall Date: Sep 13, 2018
Consumer Complaints
47 ComplaintsJaguar Land Rover North America, Llc
Defect Description:
UNKNOWN OR OTHER
Potential Consequences:
Unfortunately I really have no idea what caused the problem . But While driving on the highway ( in traffic ) going approx 40 Mph . my vehicle had a low coolant light come on. Within 5 min of the light coming on the vehicle made a loud fast ticking like noise so I pulled off the road 1 half mile from my exit . Before I could even stop the vehicle fully . the cars hood had smoke and flames coming out . The flames got to at least 10 feet in the air … Within 15 min the front of the vehicle was burned to the ground . Police and fire arrived just under 15 min and were able to put the fire out . I have videos of the vehicle as I ran for safety . I had no none problems with this vehicle prior to this incident. The fire and police stated they have never seen a car like this go up in flames so fast as this one .
Corrective Action:
Unfortunately I really have no idea what caused the problem . But While driving on the highway ( in traffic ) going approx 40 Mph . my vehicle had a low coolant light come on. Within 5 min of the light coming on the vehicle made a loud fast ticking like noise so I pulled off the road 1 half mile from my exit . Before I could even stop the vehicle fully . the cars hood had smoke and flames coming out . The flames got to at least 10 feet in the air … Within 15 min the front of the vehicle was burned to the ground . Police and fire arrived just under 15 min and were able to put the fire out . I have videos of the vehicle as I ran for safety . I had no none problems with this vehicle prior to this incident. The fire and police stated they have never seen a car like this go up in flames so fast as this one .
Additional Notes:
Unfortunately I really have no idea what caused the problem . But While driving on the highway ( in traffic ) going approx 40 Mph . my vehicle had a low coolant light come on. Within 5 min of the light coming on the vehicle made a loud fast ticking like noise so I pulled off the road 1 half mile from my exit . Before I could even stop the vehicle fully . the cars hood had smoke and flames coming out . The flames got to at least 10 feet in the air … Within 15 min the front of the vehicle was burned to the ground . Police and fire arrived just under 15 min and were able to put the fire out . I have videos of the vehicle as I ran for safety . I had no none problems with this vehicle prior to this incident. The fire and police stated they have never seen a car like this go up in flames so fast as this one .
Mfg Campaign: 11531956
Recall Date: Jul 13, 2023
Jaguar Land Rover North America, Llc
Defect Description:
ENGINE AND ENGINE COOLING
Potential Consequences:
The contact owns a 2018 Land Rover Range Rover Sport. The contact stated that while driving approximately 65 MPH, the vehicle started to decelerate unintendedly. Additionally, there was a rattling sound present under the vehicle. The contact stated that the check engine warning light was briefly illuminated. After pulling over to the side roadway and parking the vehicle, the vehicle was towed to the local dealer to be diagnosed. The contact was informed that the engine rod bearing had failed and the engine needed to be replaced. The vehicle was not yet repaired. The manufacturer was not yet notified of the failure. The failure mileage was 36,000.
Corrective Action:
The contact owns a 2018 Land Rover Range Rover Sport. The contact stated that while driving approximately 65 MPH, the vehicle started to decelerate unintendedly. Additionally, there was a rattling sound present under the vehicle. The contact stated that the check engine warning light was briefly illuminated. After pulling over to the side roadway and parking the vehicle, the vehicle was towed to the local dealer to be diagnosed. The contact was informed that the engine rod bearing had failed and the engine needed to be replaced. The vehicle was not yet repaired. The manufacturer was not yet notified of the failure. The failure mileage was 36,000.
Additional Notes:
The contact owns a 2018 Land Rover Range Rover Sport. The contact stated that while driving approximately 65 MPH, the vehicle started to decelerate unintendedly. Additionally, there was a rattling sound present under the vehicle. The contact stated that the check engine warning light was briefly illuminated. After pulling over to the side roadway and parking the vehicle, the vehicle was towed to the local dealer to be diagnosed. The contact was informed that the engine rod bearing had failed and the engine needed to be replaced. The vehicle was not yet repaired. The manufacturer was not yet notified of the failure. The failure mileage was 36,000.
Mfg Campaign: 11506589
Recall Date: Feb 10, 2023
Jaguar Land Rover North America, Llc
Defect Description:
UNKNOWN OR OTHER
Potential Consequences:
Passenger door would not open from inside or outside
Corrective Action:
Passenger door would not open from inside or outside
Additional Notes:
Passenger door would not open from inside or outside
Mfg Campaign: 11482662
Recall Date: Sep 2, 2022
Jaguar Land Rover North America, Llc
Defect Description:
POWER TRAIN
Potential Consequences:
Vehicle hesitates on accelerating from low speed. It is extremely dangerous and I have nearly been broadsided a number of times. From a rolling start at low speed, depressing the accelerator pedal has no effect.. it feels like an eternity until the engine comes to life. I would say at least two full seconds. And when it finally does come to life, it can be a neck-snapping shocking jolt that will cause passengers to scream. It is my belief that Jaguar Land Rover North America is aware of this issue but has not addressed it for 2018+ L494 Range Rover Sport's with the 5.0L Supercharged V8 engine. I have had the vehicle in at the dealer a number of times for this issue and they state that there is nothing wrong. This vehicle has 518hp and when the powertrain hesitates to respond to the accelerator pedal being depressed, it exacerbates an already very dangerous situation by ultimately slamming the car into gear in a very violent way. The powertrain / transmission is certainly not behaving normally. This is my 3rd Range Rover Sport with the 5.0L V8 engine, and neither of my two prior vehicles experienced this phenomenon. It seems to be applicable to the 2018+ models only. This must be fixed by Jaguar Land Rover!
Corrective Action:
Vehicle hesitates on accelerating from low speed. It is extremely dangerous and I have nearly been broadsided a number of times. From a rolling start at low speed, depressing the accelerator pedal has no effect.. it feels like an eternity until the engine comes to life. I would say at least two full seconds. And when it finally does come to life, it can be a neck-snapping shocking jolt that will cause passengers to scream. It is my belief that Jaguar Land Rover North America is aware of this issue but has not addressed it for 2018+ L494 Range Rover Sport's with the 5.0L Supercharged V8 engine. I have had the vehicle in at the dealer a number of times for this issue and they state that there is nothing wrong. This vehicle has 518hp and when the powertrain hesitates to respond to the accelerator pedal being depressed, it exacerbates an already very dangerous situation by ultimately slamming the car into gear in a very violent way. The powertrain / transmission is certainly not behaving normally. This is my 3rd Range Rover Sport with the 5.0L V8 engine, and neither of my two prior vehicles experienced this phenomenon. It seems to be applicable to the 2018+ models only. This must be fixed by Jaguar Land Rover!
Additional Notes:
Vehicle hesitates on accelerating from low speed. It is extremely dangerous and I have nearly been broadsided a number of times. From a rolling start at low speed, depressing the accelerator pedal has no effect.. it feels like an eternity until the engine comes to life. I would say at least two full seconds. And when it finally does come to life, it can be a neck-snapping shocking jolt that will cause passengers to scream. It is my belief that Jaguar Land Rover North America is aware of this issue but has not addressed it for 2018+ L494 Range Rover Sport's with the 5.0L Supercharged V8 engine. I have had the vehicle in at the dealer a number of times for this issue and they state that there is nothing wrong. This vehicle has 518hp and when the powertrain hesitates to respond to the accelerator pedal being depressed, it exacerbates an already very dangerous situation by ultimately slamming the car into gear in a very violent way. The powertrain / transmission is certainly not behaving normally. This is my 3rd Range Rover Sport with the 5.0L V8 engine, and neither of my two prior vehicles experienced this phenomenon. It seems to be applicable to the 2018+ models only. This must be fixed by Jaguar Land Rover!
Mfg Campaign: 11447427
Recall Date: Jan 13, 2022
Jaguar Land Rover North America, Llc
Defect Description:
ENGINE
Potential Consequences:
Vehicle hesitates on accelerating from low speed. It is extremely dangerous and I have nearly been broadsided a number of times. From a rolling start at low speed, depressing the accelerator pedal has no effect.. it feels like an eternity until the engine comes to life. I would say at least two full seconds. And when it finally does come to life, it can be a neck-snapping shocking jolt that will cause passengers to scream. It is my belief that Jaguar Land Rover North America is aware of this issue but has not addressed it for 2018+ L494 Range Rover Sport's with the 5.0L Supercharged V8 engine. I have had the vehicle in at the dealer a number of times for this issue and they state that there is nothing wrong. This vehicle has 518hp and when the powertrain hesitates to respond to the accelerator pedal being depressed, it exacerbates an already very dangerous situation by ultimately slamming the car into gear in a very violent way. The powertrain / transmission is certainly not behaving normally. This is my 3rd Range Rover Sport with the 5.0L V8 engine, and neither of my two prior vehicles experienced this phenomenon. It seems to be applicable to the 2018+ models only. This must be fixed by Jaguar Land Rover!
Corrective Action:
Vehicle hesitates on accelerating from low speed. It is extremely dangerous and I have nearly been broadsided a number of times. From a rolling start at low speed, depressing the accelerator pedal has no effect.. it feels like an eternity until the engine comes to life. I would say at least two full seconds. And when it finally does come to life, it can be a neck-snapping shocking jolt that will cause passengers to scream. It is my belief that Jaguar Land Rover North America is aware of this issue but has not addressed it for 2018+ L494 Range Rover Sport's with the 5.0L Supercharged V8 engine. I have had the vehicle in at the dealer a number of times for this issue and they state that there is nothing wrong. This vehicle has 518hp and when the powertrain hesitates to respond to the accelerator pedal being depressed, it exacerbates an already very dangerous situation by ultimately slamming the car into gear in a very violent way. The powertrain / transmission is certainly not behaving normally. This is my 3rd Range Rover Sport with the 5.0L V8 engine, and neither of my two prior vehicles experienced this phenomenon. It seems to be applicable to the 2018+ models only. This must be fixed by Jaguar Land Rover!
Additional Notes:
Vehicle hesitates on accelerating from low speed. It is extremely dangerous and I have nearly been broadsided a number of times. From a rolling start at low speed, depressing the accelerator pedal has no effect.. it feels like an eternity until the engine comes to life. I would say at least two full seconds. And when it finally does come to life, it can be a neck-snapping shocking jolt that will cause passengers to scream. It is my belief that Jaguar Land Rover North America is aware of this issue but has not addressed it for 2018+ L494 Range Rover Sport's with the 5.0L Supercharged V8 engine. I have had the vehicle in at the dealer a number of times for this issue and they state that there is nothing wrong. This vehicle has 518hp and when the powertrain hesitates to respond to the accelerator pedal being depressed, it exacerbates an already very dangerous situation by ultimately slamming the car into gear in a very violent way. The powertrain / transmission is certainly not behaving normally. This is my 3rd Range Rover Sport with the 5.0L V8 engine, and neither of my two prior vehicles experienced this phenomenon. It seems to be applicable to the 2018+ models only. This must be fixed by Jaguar Land Rover!
Mfg Campaign: 11447427
Recall Date: Jan 13, 2022
Jaguar Land Rover North America, Llc
Defect Description:
ELECTRICAL SYSTEM
Potential Consequences:
Malfunction with SOS system Police have been notified multiple times while I was driving and police have come to my home 4 times in 3 days unable to communicate with SOS system to notify that I am not in distress. If I end up actually needing help I can not use the SOS which concerns me
Corrective Action:
Malfunction with SOS system Police have been notified multiple times while I was driving and police have come to my home 4 times in 3 days unable to communicate with SOS system to notify that I am not in distress. If I end up actually needing help I can not use the SOS which concerns me
Additional Notes:
Malfunction with SOS system Police have been notified multiple times while I was driving and police have come to my home 4 times in 3 days unable to communicate with SOS system to notify that I am not in distress. If I end up actually needing help I can not use the SOS which concerns me
Mfg Campaign: 11426629
Recall Date: Jul 27, 2021
Jaguar Land Rover North America, Llc
Defect Description:
ELECTRICAL SYSTEM
Potential Consequences:
TO WHOM IT MAY CONCERN, MY VEHICLE WHICH IS AT 15,000 MILES AND ABOUT 18 MONTHS OLD, HAS BEEN FACING CONTINUOUS FAILURES ON ITS ELECTRIC AND ELECTRONIC COMPONENTS THAT AFFECTED THE AIR SUSPENSION SHUTTING DOWN, EMERGENCY BREAK LOCKING UP, SUDDEN SHUT DOWN OF THE MIDDLE MAIN CONSOLE, A SHUT DOWN OF SAFETY FEATURES AROUND MIRRORS AND SIMILAR VEHICLE SAFETY WARNING SYSTEMS. THE ISSUES HAPPEN WHILE DRIVING. I TOOK IT BACK TO MY DEALER SEVERAL TIMES AND EVEN THE LAST TIME AFTER SERVICE THE CAR CAME BACK WITH AN ENGINE WARNING SIGN. I MADE MULTIPLE ATTEMPTS WITH LAND ROVER TO CORRECT AND STATED THAT MY FAMILY AND I FEEL VERY UNSAFE AND INSECURE NOT KNOWING WHAT CAN BREAK DOWN NEXT. WHEN WE ASKED IF IT IS SAFE THE COMPANY RESPONDED THAT WE SHOULD MAKE THAT DETERMINATION WITHOUT AN ENGINEERING OR TECHNICAL BACKGROUND. THE COMPANY ALSO SAID THEY WILL TAKE 30 BUSINESS DAYS TO REVIEW OUR CASE HOWEVER UPON SEVERAL REMINDERS THAT WE ARE NOT FEELING SAFE, LAND ROVER OPTS TO IGNORE OR STATE THAT THEY DO NOT HAVE RESOURCES IE PEOPLE TO REVIEW THESE CASES. I WOULD LIKE TO ENTER INTO RECORD THAT WE DID MAKE MANY ATTEMPTS TO RELAY OUR CONCERNS AND IF THERE ARE TO BE ANY ACCIDENTS IT IS THE FAULT OF THE COMPANY FOR CONTINUOUSLY IGNORING THE SERIOUSNESS OF THE CASE AND TOTAL LACK OF CARE FOR PASSENGER SAFETY. I AM WRITING ON THIS VENUE HOPING THAT YOU MIGHT BE ABLE TO CONVINCE THE COMPANY TO PAY ATTENTION TO THE MATTER.
Corrective Action:
TO WHOM IT MAY CONCERN, MY VEHICLE WHICH IS AT 15,000 MILES AND ABOUT 18 MONTHS OLD, HAS BEEN FACING CONTINUOUS FAILURES ON ITS ELECTRIC AND ELECTRONIC COMPONENTS THAT AFFECTED THE AIR SUSPENSION SHUTTING DOWN, EMERGENCY BREAK LOCKING UP, SUDDEN SHUT DOWN OF THE MIDDLE MAIN CONSOLE, A SHUT DOWN OF SAFETY FEATURES AROUND MIRRORS AND SIMILAR VEHICLE SAFETY WARNING SYSTEMS. THE ISSUES HAPPEN WHILE DRIVING. I TOOK IT BACK TO MY DEALER SEVERAL TIMES AND EVEN THE LAST TIME AFTER SERVICE THE CAR CAME BACK WITH AN ENGINE WARNING SIGN. I MADE MULTIPLE ATTEMPTS WITH LAND ROVER TO CORRECT AND STATED THAT MY FAMILY AND I FEEL VERY UNSAFE AND INSECURE NOT KNOWING WHAT CAN BREAK DOWN NEXT. WHEN WE ASKED IF IT IS SAFE THE COMPANY RESPONDED THAT WE SHOULD MAKE THAT DETERMINATION WITHOUT AN ENGINEERING OR TECHNICAL BACKGROUND. THE COMPANY ALSO SAID THEY WILL TAKE 30 BUSINESS DAYS TO REVIEW OUR CASE HOWEVER UPON SEVERAL REMINDERS THAT WE ARE NOT FEELING SAFE, LAND ROVER OPTS TO IGNORE OR STATE THAT THEY DO NOT HAVE RESOURCES IE PEOPLE TO REVIEW THESE CASES. I WOULD LIKE TO ENTER INTO RECORD THAT WE DID MAKE MANY ATTEMPTS TO RELAY OUR CONCERNS AND IF THERE ARE TO BE ANY ACCIDENTS IT IS THE FAULT OF THE COMPANY FOR CONTINUOUSLY IGNORING THE SERIOUSNESS OF THE CASE AND TOTAL LACK OF CARE FOR PASSENGER SAFETY. I AM WRITING ON THIS VENUE HOPING THAT YOU MIGHT BE ABLE TO CONVINCE THE COMPANY TO PAY ATTENTION TO THE MATTER.
Additional Notes:
TO WHOM IT MAY CONCERN, MY VEHICLE WHICH IS AT 15,000 MILES AND ABOUT 18 MONTHS OLD, HAS BEEN FACING CONTINUOUS FAILURES ON ITS ELECTRIC AND ELECTRONIC COMPONENTS THAT AFFECTED THE AIR SUSPENSION SHUTTING DOWN, EMERGENCY BREAK LOCKING UP, SUDDEN SHUT DOWN OF THE MIDDLE MAIN CONSOLE, A SHUT DOWN OF SAFETY FEATURES AROUND MIRRORS AND SIMILAR VEHICLE SAFETY WARNING SYSTEMS. THE ISSUES HAPPEN WHILE DRIVING. I TOOK IT BACK TO MY DEALER SEVERAL TIMES AND EVEN THE LAST TIME AFTER SERVICE THE CAR CAME BACK WITH AN ENGINE WARNING SIGN. I MADE MULTIPLE ATTEMPTS WITH LAND ROVER TO CORRECT AND STATED THAT MY FAMILY AND I FEEL VERY UNSAFE AND INSECURE NOT KNOWING WHAT CAN BREAK DOWN NEXT. WHEN WE ASKED IF IT IS SAFE THE COMPANY RESPONDED THAT WE SHOULD MAKE THAT DETERMINATION WITHOUT AN ENGINEERING OR TECHNICAL BACKGROUND. THE COMPANY ALSO SAID THEY WILL TAKE 30 BUSINESS DAYS TO REVIEW OUR CASE HOWEVER UPON SEVERAL REMINDERS THAT WE ARE NOT FEELING SAFE, LAND ROVER OPTS TO IGNORE OR STATE THAT THEY DO NOT HAVE RESOURCES IE PEOPLE TO REVIEW THESE CASES. I WOULD LIKE TO ENTER INTO RECORD THAT WE DID MAKE MANY ATTEMPTS TO RELAY OUR CONCERNS AND IF THERE ARE TO BE ANY ACCIDENTS IT IS THE FAULT OF THE COMPANY FOR CONTINUOUSLY IGNORING THE SERIOUSNESS OF THE CASE AND TOTAL LACK OF CARE FOR PASSENGER SAFETY. I AM WRITING ON THIS VENUE HOPING THAT YOU MIGHT BE ABLE TO CONVINCE THE COMPANY TO PAY ATTENTION TO THE MATTER.
Mfg Campaign: 11257592
Recall Date: Sep 24, 2019
Jaguar Land Rover North America, Llc
Defect Description:
SUSPENSION
Potential Consequences:
TO WHOM IT MAY CONCERN, MY VEHICLE WHICH IS AT 15,000 MILES AND ABOUT 18 MONTHS OLD, HAS BEEN FACING CONTINUOUS FAILURES ON ITS ELECTRIC AND ELECTRONIC COMPONENTS THAT AFFECTED THE AIR SUSPENSION SHUTTING DOWN, EMERGENCY BREAK LOCKING UP, SUDDEN SHUT DOWN OF THE MIDDLE MAIN CONSOLE, A SHUT DOWN OF SAFETY FEATURES AROUND MIRRORS AND SIMILAR VEHICLE SAFETY WARNING SYSTEMS. THE ISSUES HAPPEN WHILE DRIVING. I TOOK IT BACK TO MY DEALER SEVERAL TIMES AND EVEN THE LAST TIME AFTER SERVICE THE CAR CAME BACK WITH AN ENGINE WARNING SIGN. I MADE MULTIPLE ATTEMPTS WITH LAND ROVER TO CORRECT AND STATED THAT MY FAMILY AND I FEEL VERY UNSAFE AND INSECURE NOT KNOWING WHAT CAN BREAK DOWN NEXT. WHEN WE ASKED IF IT IS SAFE THE COMPANY RESPONDED THAT WE SHOULD MAKE THAT DETERMINATION WITHOUT AN ENGINEERING OR TECHNICAL BACKGROUND. THE COMPANY ALSO SAID THEY WILL TAKE 30 BUSINESS DAYS TO REVIEW OUR CASE HOWEVER UPON SEVERAL REMINDERS THAT WE ARE NOT FEELING SAFE, LAND ROVER OPTS TO IGNORE OR STATE THAT THEY DO NOT HAVE RESOURCES IE PEOPLE TO REVIEW THESE CASES. I WOULD LIKE TO ENTER INTO RECORD THAT WE DID MAKE MANY ATTEMPTS TO RELAY OUR CONCERNS AND IF THERE ARE TO BE ANY ACCIDENTS IT IS THE FAULT OF THE COMPANY FOR CONTINUOUSLY IGNORING THE SERIOUSNESS OF THE CASE AND TOTAL LACK OF CARE FOR PASSENGER SAFETY. I AM WRITING ON THIS VENUE HOPING THAT YOU MIGHT BE ABLE TO CONVINCE THE COMPANY TO PAY ATTENTION TO THE MATTER.
Corrective Action:
TO WHOM IT MAY CONCERN, MY VEHICLE WHICH IS AT 15,000 MILES AND ABOUT 18 MONTHS OLD, HAS BEEN FACING CONTINUOUS FAILURES ON ITS ELECTRIC AND ELECTRONIC COMPONENTS THAT AFFECTED THE AIR SUSPENSION SHUTTING DOWN, EMERGENCY BREAK LOCKING UP, SUDDEN SHUT DOWN OF THE MIDDLE MAIN CONSOLE, A SHUT DOWN OF SAFETY FEATURES AROUND MIRRORS AND SIMILAR VEHICLE SAFETY WARNING SYSTEMS. THE ISSUES HAPPEN WHILE DRIVING. I TOOK IT BACK TO MY DEALER SEVERAL TIMES AND EVEN THE LAST TIME AFTER SERVICE THE CAR CAME BACK WITH AN ENGINE WARNING SIGN. I MADE MULTIPLE ATTEMPTS WITH LAND ROVER TO CORRECT AND STATED THAT MY FAMILY AND I FEEL VERY UNSAFE AND INSECURE NOT KNOWING WHAT CAN BREAK DOWN NEXT. WHEN WE ASKED IF IT IS SAFE THE COMPANY RESPONDED THAT WE SHOULD MAKE THAT DETERMINATION WITHOUT AN ENGINEERING OR TECHNICAL BACKGROUND. THE COMPANY ALSO SAID THEY WILL TAKE 30 BUSINESS DAYS TO REVIEW OUR CASE HOWEVER UPON SEVERAL REMINDERS THAT WE ARE NOT FEELING SAFE, LAND ROVER OPTS TO IGNORE OR STATE THAT THEY DO NOT HAVE RESOURCES IE PEOPLE TO REVIEW THESE CASES. I WOULD LIKE TO ENTER INTO RECORD THAT WE DID MAKE MANY ATTEMPTS TO RELAY OUR CONCERNS AND IF THERE ARE TO BE ANY ACCIDENTS IT IS THE FAULT OF THE COMPANY FOR CONTINUOUSLY IGNORING THE SERIOUSNESS OF THE CASE AND TOTAL LACK OF CARE FOR PASSENGER SAFETY. I AM WRITING ON THIS VENUE HOPING THAT YOU MIGHT BE ABLE TO CONVINCE THE COMPANY TO PAY ATTENTION TO THE MATTER.
Additional Notes:
TO WHOM IT MAY CONCERN, MY VEHICLE WHICH IS AT 15,000 MILES AND ABOUT 18 MONTHS OLD, HAS BEEN FACING CONTINUOUS FAILURES ON ITS ELECTRIC AND ELECTRONIC COMPONENTS THAT AFFECTED THE AIR SUSPENSION SHUTTING DOWN, EMERGENCY BREAK LOCKING UP, SUDDEN SHUT DOWN OF THE MIDDLE MAIN CONSOLE, A SHUT DOWN OF SAFETY FEATURES AROUND MIRRORS AND SIMILAR VEHICLE SAFETY WARNING SYSTEMS. THE ISSUES HAPPEN WHILE DRIVING. I TOOK IT BACK TO MY DEALER SEVERAL TIMES AND EVEN THE LAST TIME AFTER SERVICE THE CAR CAME BACK WITH AN ENGINE WARNING SIGN. I MADE MULTIPLE ATTEMPTS WITH LAND ROVER TO CORRECT AND STATED THAT MY FAMILY AND I FEEL VERY UNSAFE AND INSECURE NOT KNOWING WHAT CAN BREAK DOWN NEXT. WHEN WE ASKED IF IT IS SAFE THE COMPANY RESPONDED THAT WE SHOULD MAKE THAT DETERMINATION WITHOUT AN ENGINEERING OR TECHNICAL BACKGROUND. THE COMPANY ALSO SAID THEY WILL TAKE 30 BUSINESS DAYS TO REVIEW OUR CASE HOWEVER UPON SEVERAL REMINDERS THAT WE ARE NOT FEELING SAFE, LAND ROVER OPTS TO IGNORE OR STATE THAT THEY DO NOT HAVE RESOURCES IE PEOPLE TO REVIEW THESE CASES. I WOULD LIKE TO ENTER INTO RECORD THAT WE DID MAKE MANY ATTEMPTS TO RELAY OUR CONCERNS AND IF THERE ARE TO BE ANY ACCIDENTS IT IS THE FAULT OF THE COMPANY FOR CONTINUOUSLY IGNORING THE SERIOUSNESS OF THE CASE AND TOTAL LACK OF CARE FOR PASSENGER SAFETY. I AM WRITING ON THIS VENUE HOPING THAT YOU MIGHT BE ABLE TO CONVINCE THE COMPANY TO PAY ATTENTION TO THE MATTER.
Mfg Campaign: 11257592
Recall Date: Sep 24, 2019
Jaguar Land Rover North America, Llc
Defect Description:
UNKNOWN OR OTHER
Potential Consequences:
TO WHOM IT MAY CONCERN, MY VEHICLE WHICH IS AT 15,000 MILES AND ABOUT 18 MONTHS OLD, HAS BEEN FACING CONTINUOUS FAILURES ON ITS ELECTRIC AND ELECTRONIC COMPONENTS THAT AFFECTED THE AIR SUSPENSION SHUTTING DOWN, EMERGENCY BREAK LOCKING UP, SUDDEN SHUT DOWN OF THE MIDDLE MAIN CONSOLE, A SHUT DOWN OF SAFETY FEATURES AROUND MIRRORS AND SIMILAR VEHICLE SAFETY WARNING SYSTEMS. THE ISSUES HAPPEN WHILE DRIVING. I TOOK IT BACK TO MY DEALER SEVERAL TIMES AND EVEN THE LAST TIME AFTER SERVICE THE CAR CAME BACK WITH AN ENGINE WARNING SIGN. I MADE MULTIPLE ATTEMPTS WITH LAND ROVER TO CORRECT AND STATED THAT MY FAMILY AND I FEEL VERY UNSAFE AND INSECURE NOT KNOWING WHAT CAN BREAK DOWN NEXT. WHEN WE ASKED IF IT IS SAFE THE COMPANY RESPONDED THAT WE SHOULD MAKE THAT DETERMINATION WITHOUT AN ENGINEERING OR TECHNICAL BACKGROUND. THE COMPANY ALSO SAID THEY WILL TAKE 30 BUSINESS DAYS TO REVIEW OUR CASE HOWEVER UPON SEVERAL REMINDERS THAT WE ARE NOT FEELING SAFE, LAND ROVER OPTS TO IGNORE OR STATE THAT THEY DO NOT HAVE RESOURCES IE PEOPLE TO REVIEW THESE CASES. I WOULD LIKE TO ENTER INTO RECORD THAT WE DID MAKE MANY ATTEMPTS TO RELAY OUR CONCERNS AND IF THERE ARE TO BE ANY ACCIDENTS IT IS THE FAULT OF THE COMPANY FOR CONTINUOUSLY IGNORING THE SERIOUSNESS OF THE CASE AND TOTAL LACK OF CARE FOR PASSENGER SAFETY. I AM WRITING ON THIS VENUE HOPING THAT YOU MIGHT BE ABLE TO CONVINCE THE COMPANY TO PAY ATTENTION TO THE MATTER.
Corrective Action:
TO WHOM IT MAY CONCERN, MY VEHICLE WHICH IS AT 15,000 MILES AND ABOUT 18 MONTHS OLD, HAS BEEN FACING CONTINUOUS FAILURES ON ITS ELECTRIC AND ELECTRONIC COMPONENTS THAT AFFECTED THE AIR SUSPENSION SHUTTING DOWN, EMERGENCY BREAK LOCKING UP, SUDDEN SHUT DOWN OF THE MIDDLE MAIN CONSOLE, A SHUT DOWN OF SAFETY FEATURES AROUND MIRRORS AND SIMILAR VEHICLE SAFETY WARNING SYSTEMS. THE ISSUES HAPPEN WHILE DRIVING. I TOOK IT BACK TO MY DEALER SEVERAL TIMES AND EVEN THE LAST TIME AFTER SERVICE THE CAR CAME BACK WITH AN ENGINE WARNING SIGN. I MADE MULTIPLE ATTEMPTS WITH LAND ROVER TO CORRECT AND STATED THAT MY FAMILY AND I FEEL VERY UNSAFE AND INSECURE NOT KNOWING WHAT CAN BREAK DOWN NEXT. WHEN WE ASKED IF IT IS SAFE THE COMPANY RESPONDED THAT WE SHOULD MAKE THAT DETERMINATION WITHOUT AN ENGINEERING OR TECHNICAL BACKGROUND. THE COMPANY ALSO SAID THEY WILL TAKE 30 BUSINESS DAYS TO REVIEW OUR CASE HOWEVER UPON SEVERAL REMINDERS THAT WE ARE NOT FEELING SAFE, LAND ROVER OPTS TO IGNORE OR STATE THAT THEY DO NOT HAVE RESOURCES IE PEOPLE TO REVIEW THESE CASES. I WOULD LIKE TO ENTER INTO RECORD THAT WE DID MAKE MANY ATTEMPTS TO RELAY OUR CONCERNS AND IF THERE ARE TO BE ANY ACCIDENTS IT IS THE FAULT OF THE COMPANY FOR CONTINUOUSLY IGNORING THE SERIOUSNESS OF THE CASE AND TOTAL LACK OF CARE FOR PASSENGER SAFETY. I AM WRITING ON THIS VENUE HOPING THAT YOU MIGHT BE ABLE TO CONVINCE THE COMPANY TO PAY ATTENTION TO THE MATTER.
Additional Notes:
TO WHOM IT MAY CONCERN, MY VEHICLE WHICH IS AT 15,000 MILES AND ABOUT 18 MONTHS OLD, HAS BEEN FACING CONTINUOUS FAILURES ON ITS ELECTRIC AND ELECTRONIC COMPONENTS THAT AFFECTED THE AIR SUSPENSION SHUTTING DOWN, EMERGENCY BREAK LOCKING UP, SUDDEN SHUT DOWN OF THE MIDDLE MAIN CONSOLE, A SHUT DOWN OF SAFETY FEATURES AROUND MIRRORS AND SIMILAR VEHICLE SAFETY WARNING SYSTEMS. THE ISSUES HAPPEN WHILE DRIVING. I TOOK IT BACK TO MY DEALER SEVERAL TIMES AND EVEN THE LAST TIME AFTER SERVICE THE CAR CAME BACK WITH AN ENGINE WARNING SIGN. I MADE MULTIPLE ATTEMPTS WITH LAND ROVER TO CORRECT AND STATED THAT MY FAMILY AND I FEEL VERY UNSAFE AND INSECURE NOT KNOWING WHAT CAN BREAK DOWN NEXT. WHEN WE ASKED IF IT IS SAFE THE COMPANY RESPONDED THAT WE SHOULD MAKE THAT DETERMINATION WITHOUT AN ENGINEERING OR TECHNICAL BACKGROUND. THE COMPANY ALSO SAID THEY WILL TAKE 30 BUSINESS DAYS TO REVIEW OUR CASE HOWEVER UPON SEVERAL REMINDERS THAT WE ARE NOT FEELING SAFE, LAND ROVER OPTS TO IGNORE OR STATE THAT THEY DO NOT HAVE RESOURCES IE PEOPLE TO REVIEW THESE CASES. I WOULD LIKE TO ENTER INTO RECORD THAT WE DID MAKE MANY ATTEMPTS TO RELAY OUR CONCERNS AND IF THERE ARE TO BE ANY ACCIDENTS IT IS THE FAULT OF THE COMPANY FOR CONTINUOUSLY IGNORING THE SERIOUSNESS OF THE CASE AND TOTAL LACK OF CARE FOR PASSENGER SAFETY. I AM WRITING ON THIS VENUE HOPING THAT YOU MIGHT BE ABLE TO CONVINCE THE COMPANY TO PAY ATTENTION TO THE MATTER.
Mfg Campaign: 11257592
Recall Date: Sep 24, 2019
Jaguar Land Rover North America, Llc
Defect Description:
ENGINE
Potential Consequences:
TL* THE CONTACT OWNS A 2018 LAND ROVER RANGE ROVER SPORT. WHILE DRIVING VARIOUS SPEEDS, THE VEHICLE SHUT OFF WITHOUT WARNING AND THE CHECK ENGINE INDICATOR ILLUMINATED. THE CONTACT TOOK THE VEHICLE TO LAND ROVER OF CHANTILLY (4120 AUTO PARK CIR, CHANTILLY, VA 20151, 703-679-4000) TO BE DIAGNOSED, BUT THE CAUSE OF THE FAILURE COULD NOT BE DETERMINED. THE VEHICLE WAS RETURNED TO THE CONTACT, BUT THE FAILURE PERSISTED. THE VEHICLE WAS TAKEN BACK TO THE DEALER TO BE SERVICED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 14,000.
Corrective Action:
TL* THE CONTACT OWNS A 2018 LAND ROVER RANGE ROVER SPORT. WHILE DRIVING VARIOUS SPEEDS, THE VEHICLE SHUT OFF WITHOUT WARNING AND THE CHECK ENGINE INDICATOR ILLUMINATED. THE CONTACT TOOK THE VEHICLE TO LAND ROVER OF CHANTILLY (4120 AUTO PARK CIR, CHANTILLY, VA 20151, 703-679-4000) TO BE DIAGNOSED, BUT THE CAUSE OF THE FAILURE COULD NOT BE DETERMINED. THE VEHICLE WAS RETURNED TO THE CONTACT, BUT THE FAILURE PERSISTED. THE VEHICLE WAS TAKEN BACK TO THE DEALER TO BE SERVICED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 14,000.
Additional Notes:
TL* THE CONTACT OWNS A 2018 LAND ROVER RANGE ROVER SPORT. WHILE DRIVING VARIOUS SPEEDS, THE VEHICLE SHUT OFF WITHOUT WARNING AND THE CHECK ENGINE INDICATOR ILLUMINATED. THE CONTACT TOOK THE VEHICLE TO LAND ROVER OF CHANTILLY (4120 AUTO PARK CIR, CHANTILLY, VA 20151, 703-679-4000) TO BE DIAGNOSED, BUT THE CAUSE OF THE FAILURE COULD NOT BE DETERMINED. THE VEHICLE WAS RETURNED TO THE CONTACT, BUT THE FAILURE PERSISTED. THE VEHICLE WAS TAKEN BACK TO THE DEALER TO BE SERVICED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 14,000.
Mfg Campaign: 11241752
Recall Date: Aug 5, 2019
Jaguar Land Rover North America, Llc
Defect Description:
VEHICLE SPEED CONTROL
Potential Consequences:
I AM THE OWNER OF A 2018 RANGE ROVER SPORT. I BOUGHT THE CAR ABOUT 11 MONTHS BACK FROM LAND ROVER OF SAN ANTONIO. IT CURRENT HAS JUST OVER 9,000 MILES. I ALONG WITH MY FAMILY WAS DRIVING IN HOUSTON ON THE BUSY IH-10 FEEDER LANES AND WHEN I ATTEMPTED TO TURN LEFT ON GESSNER ROAD, THE STEERING OF MY CAR LOCKED FOR A FEW SECONDS, AND THEN CAME BACK TO NORMAL FUNCTION - IN THAT SPLIT SECOND MY CAR SLIPPED INTO THE NEXT TURN LANE. FORTUNATELY, THE CAR TURNING IN THAT LANE WAS BEHIND US, AND SO WE AVOIDED AN ACCIDENT. RIGHT THEN I SAW SOME VERSIONS OF THE FOLLOWING MESSAGES ON THE DISPLAY: "FORWARD ALERT NOT AVAILABLE" "AEB NOT AVAILABLE (OR WORKING)" "POWER STEERING FUNCTION REDUCED." RIGHT AFTER THE TURN THE STEERING AGAIN BECAME IMPOSSIBLE TO MOVE. I BARELY MANAGED TO MANEUVER MY CAR INTO A STRIP CENTER LOT - IT TOOK AN INORDINATE AMOUNT OF POWER TO TURN THE CAR AND HAD TO BE DONE IN MULTIPLE FORWARD AND REVERSE STEPS. SUBSEQUENTLY, I CALLED THE ROADSIDE ASSISTANCE LINE, AND THEY SENT A FLATBED TO TAKE THE CAR TO LAND ROVER HOUSTON CENTRAL ON OLD KATY ROAD. ALL OF THIS HAPPENED AROUND DINNER TIME (7.30/8PM) ON SATURDAY, 5/11. THE DEALERSHIP, OF COURSE, WAS CLOSED BY THEN AND SO THE CAR IS PARKED THERE WAITING FOR SERVICE TO LOOK AT WHAT HAPPENED. THIS IS MY WIFE'S CAR AND SHE GENERALLY TRANSPORTS OUR KIDS IN IT. I WAS INCIDENTALLY DRIVING IT YESTERDAY AS WE ARE GOING TO A FAMILY EVENT. THIS COULD HAVE BEEN A BIG DEAL IF THERE WAS A CAR IN THE NEXT LANE TO US. IT'S HARD TO UNDERSTAND HOW THE CAR WOULD LOCK IT'S BASIC FUNCTIONALITY (STEERING) MIDWAY AT A DECENT SPEED. I LOOKED ONLINE AND THERE IS SOME REFERENCE TO A SAFETY RECALL (N227 (NHTSA 18V-625)) - NOT SURE IF THIS IS RELATED. WE RECEIVED NO NOTIFICATION AT LEAST FROM ANYONE REGARDING ANY RECALL ON OUR CAR.
Corrective Action:
I AM THE OWNER OF A 2018 RANGE ROVER SPORT. I BOUGHT THE CAR ABOUT 11 MONTHS BACK FROM LAND ROVER OF SAN ANTONIO. IT CURRENT HAS JUST OVER 9,000 MILES. I ALONG WITH MY FAMILY WAS DRIVING IN HOUSTON ON THE BUSY IH-10 FEEDER LANES AND WHEN I ATTEMPTED TO TURN LEFT ON GESSNER ROAD, THE STEERING OF MY CAR LOCKED FOR A FEW SECONDS, AND THEN CAME BACK TO NORMAL FUNCTION - IN THAT SPLIT SECOND MY CAR SLIPPED INTO THE NEXT TURN LANE. FORTUNATELY, THE CAR TURNING IN THAT LANE WAS BEHIND US, AND SO WE AVOIDED AN ACCIDENT. RIGHT THEN I SAW SOME VERSIONS OF THE FOLLOWING MESSAGES ON THE DISPLAY: "FORWARD ALERT NOT AVAILABLE" "AEB NOT AVAILABLE (OR WORKING)" "POWER STEERING FUNCTION REDUCED." RIGHT AFTER THE TURN THE STEERING AGAIN BECAME IMPOSSIBLE TO MOVE. I BARELY MANAGED TO MANEUVER MY CAR INTO A STRIP CENTER LOT - IT TOOK AN INORDINATE AMOUNT OF POWER TO TURN THE CAR AND HAD TO BE DONE IN MULTIPLE FORWARD AND REVERSE STEPS. SUBSEQUENTLY, I CALLED THE ROADSIDE ASSISTANCE LINE, AND THEY SENT A FLATBED TO TAKE THE CAR TO LAND ROVER HOUSTON CENTRAL ON OLD KATY ROAD. ALL OF THIS HAPPENED AROUND DINNER TIME (7.30/8PM) ON SATURDAY, 5/11. THE DEALERSHIP, OF COURSE, WAS CLOSED BY THEN AND SO THE CAR IS PARKED THERE WAITING FOR SERVICE TO LOOK AT WHAT HAPPENED. THIS IS MY WIFE'S CAR AND SHE GENERALLY TRANSPORTS OUR KIDS IN IT. I WAS INCIDENTALLY DRIVING IT YESTERDAY AS WE ARE GOING TO A FAMILY EVENT. THIS COULD HAVE BEEN A BIG DEAL IF THERE WAS A CAR IN THE NEXT LANE TO US. IT'S HARD TO UNDERSTAND HOW THE CAR WOULD LOCK IT'S BASIC FUNCTIONALITY (STEERING) MIDWAY AT A DECENT SPEED. I LOOKED ONLINE AND THERE IS SOME REFERENCE TO A SAFETY RECALL (N227 (NHTSA 18V-625)) - NOT SURE IF THIS IS RELATED. WE RECEIVED NO NOTIFICATION AT LEAST FROM ANYONE REGARDING ANY RECALL ON OUR CAR.
Additional Notes:
I AM THE OWNER OF A 2018 RANGE ROVER SPORT. I BOUGHT THE CAR ABOUT 11 MONTHS BACK FROM LAND ROVER OF SAN ANTONIO. IT CURRENT HAS JUST OVER 9,000 MILES. I ALONG WITH MY FAMILY WAS DRIVING IN HOUSTON ON THE BUSY IH-10 FEEDER LANES AND WHEN I ATTEMPTED TO TURN LEFT ON GESSNER ROAD, THE STEERING OF MY CAR LOCKED FOR A FEW SECONDS, AND THEN CAME BACK TO NORMAL FUNCTION - IN THAT SPLIT SECOND MY CAR SLIPPED INTO THE NEXT TURN LANE. FORTUNATELY, THE CAR TURNING IN THAT LANE WAS BEHIND US, AND SO WE AVOIDED AN ACCIDENT. RIGHT THEN I SAW SOME VERSIONS OF THE FOLLOWING MESSAGES ON THE DISPLAY: "FORWARD ALERT NOT AVAILABLE" "AEB NOT AVAILABLE (OR WORKING)" "POWER STEERING FUNCTION REDUCED." RIGHT AFTER THE TURN THE STEERING AGAIN BECAME IMPOSSIBLE TO MOVE. I BARELY MANAGED TO MANEUVER MY CAR INTO A STRIP CENTER LOT - IT TOOK AN INORDINATE AMOUNT OF POWER TO TURN THE CAR AND HAD TO BE DONE IN MULTIPLE FORWARD AND REVERSE STEPS. SUBSEQUENTLY, I CALLED THE ROADSIDE ASSISTANCE LINE, AND THEY SENT A FLATBED TO TAKE THE CAR TO LAND ROVER HOUSTON CENTRAL ON OLD KATY ROAD. ALL OF THIS HAPPENED AROUND DINNER TIME (7.30/8PM) ON SATURDAY, 5/11. THE DEALERSHIP, OF COURSE, WAS CLOSED BY THEN AND SO THE CAR IS PARKED THERE WAITING FOR SERVICE TO LOOK AT WHAT HAPPENED. THIS IS MY WIFE'S CAR AND SHE GENERALLY TRANSPORTS OUR KIDS IN IT. I WAS INCIDENTALLY DRIVING IT YESTERDAY AS WE ARE GOING TO A FAMILY EVENT. THIS COULD HAVE BEEN A BIG DEAL IF THERE WAS A CAR IN THE NEXT LANE TO US. IT'S HARD TO UNDERSTAND HOW THE CAR WOULD LOCK IT'S BASIC FUNCTIONALITY (STEERING) MIDWAY AT A DECENT SPEED. I LOOKED ONLINE AND THERE IS SOME REFERENCE TO A SAFETY RECALL (N227 (NHTSA 18V-625)) - NOT SURE IF THIS IS RELATED. WE RECEIVED NO NOTIFICATION AT LEAST FROM ANYONE REGARDING ANY RECALL ON OUR CAR.
Mfg Campaign: 11207073
Recall Date: May 12, 2019
Jaguar Land Rover North America, Llc
Defect Description:
STEERING
Potential Consequences:
I AM THE OWNER OF A 2018 RANGE ROVER SPORT. I BOUGHT THE CAR ABOUT 11 MONTHS BACK FROM LAND ROVER OF SAN ANTONIO. IT CURRENT HAS JUST OVER 9,000 MILES. I ALONG WITH MY FAMILY WAS DRIVING IN HOUSTON ON THE BUSY IH-10 FEEDER LANES AND WHEN I ATTEMPTED TO TURN LEFT ON GESSNER ROAD, THE STEERING OF MY CAR LOCKED FOR A FEW SECONDS, AND THEN CAME BACK TO NORMAL FUNCTION - IN THAT SPLIT SECOND MY CAR SLIPPED INTO THE NEXT TURN LANE. FORTUNATELY, THE CAR TURNING IN THAT LANE WAS BEHIND US, AND SO WE AVOIDED AN ACCIDENT. RIGHT THEN I SAW SOME VERSIONS OF THE FOLLOWING MESSAGES ON THE DISPLAY: "FORWARD ALERT NOT AVAILABLE" "AEB NOT AVAILABLE (OR WORKING)" "POWER STEERING FUNCTION REDUCED." RIGHT AFTER THE TURN THE STEERING AGAIN BECAME IMPOSSIBLE TO MOVE. I BARELY MANAGED TO MANEUVER MY CAR INTO A STRIP CENTER LOT - IT TOOK AN INORDINATE AMOUNT OF POWER TO TURN THE CAR AND HAD TO BE DONE IN MULTIPLE FORWARD AND REVERSE STEPS. SUBSEQUENTLY, I CALLED THE ROADSIDE ASSISTANCE LINE, AND THEY SENT A FLATBED TO TAKE THE CAR TO LAND ROVER HOUSTON CENTRAL ON OLD KATY ROAD. ALL OF THIS HAPPENED AROUND DINNER TIME (7.30/8PM) ON SATURDAY, 5/11. THE DEALERSHIP, OF COURSE, WAS CLOSED BY THEN AND SO THE CAR IS PARKED THERE WAITING FOR SERVICE TO LOOK AT WHAT HAPPENED. THIS IS MY WIFE'S CAR AND SHE GENERALLY TRANSPORTS OUR KIDS IN IT. I WAS INCIDENTALLY DRIVING IT YESTERDAY AS WE ARE GOING TO A FAMILY EVENT. THIS COULD HAVE BEEN A BIG DEAL IF THERE WAS A CAR IN THE NEXT LANE TO US. IT'S HARD TO UNDERSTAND HOW THE CAR WOULD LOCK IT'S BASIC FUNCTIONALITY (STEERING) MIDWAY AT A DECENT SPEED. I LOOKED ONLINE AND THERE IS SOME REFERENCE TO A SAFETY RECALL (N227 (NHTSA 18V-625)) - NOT SURE IF THIS IS RELATED. WE RECEIVED NO NOTIFICATION AT LEAST FROM ANYONE REGARDING ANY RECALL ON OUR CAR.
Corrective Action:
I AM THE OWNER OF A 2018 RANGE ROVER SPORT. I BOUGHT THE CAR ABOUT 11 MONTHS BACK FROM LAND ROVER OF SAN ANTONIO. IT CURRENT HAS JUST OVER 9,000 MILES. I ALONG WITH MY FAMILY WAS DRIVING IN HOUSTON ON THE BUSY IH-10 FEEDER LANES AND WHEN I ATTEMPTED TO TURN LEFT ON GESSNER ROAD, THE STEERING OF MY CAR LOCKED FOR A FEW SECONDS, AND THEN CAME BACK TO NORMAL FUNCTION - IN THAT SPLIT SECOND MY CAR SLIPPED INTO THE NEXT TURN LANE. FORTUNATELY, THE CAR TURNING IN THAT LANE WAS BEHIND US, AND SO WE AVOIDED AN ACCIDENT. RIGHT THEN I SAW SOME VERSIONS OF THE FOLLOWING MESSAGES ON THE DISPLAY: "FORWARD ALERT NOT AVAILABLE" "AEB NOT AVAILABLE (OR WORKING)" "POWER STEERING FUNCTION REDUCED." RIGHT AFTER THE TURN THE STEERING AGAIN BECAME IMPOSSIBLE TO MOVE. I BARELY MANAGED TO MANEUVER MY CAR INTO A STRIP CENTER LOT - IT TOOK AN INORDINATE AMOUNT OF POWER TO TURN THE CAR AND HAD TO BE DONE IN MULTIPLE FORWARD AND REVERSE STEPS. SUBSEQUENTLY, I CALLED THE ROADSIDE ASSISTANCE LINE, AND THEY SENT A FLATBED TO TAKE THE CAR TO LAND ROVER HOUSTON CENTRAL ON OLD KATY ROAD. ALL OF THIS HAPPENED AROUND DINNER TIME (7.30/8PM) ON SATURDAY, 5/11. THE DEALERSHIP, OF COURSE, WAS CLOSED BY THEN AND SO THE CAR IS PARKED THERE WAITING FOR SERVICE TO LOOK AT WHAT HAPPENED. THIS IS MY WIFE'S CAR AND SHE GENERALLY TRANSPORTS OUR KIDS IN IT. I WAS INCIDENTALLY DRIVING IT YESTERDAY AS WE ARE GOING TO A FAMILY EVENT. THIS COULD HAVE BEEN A BIG DEAL IF THERE WAS A CAR IN THE NEXT LANE TO US. IT'S HARD TO UNDERSTAND HOW THE CAR WOULD LOCK IT'S BASIC FUNCTIONALITY (STEERING) MIDWAY AT A DECENT SPEED. I LOOKED ONLINE AND THERE IS SOME REFERENCE TO A SAFETY RECALL (N227 (NHTSA 18V-625)) - NOT SURE IF THIS IS RELATED. WE RECEIVED NO NOTIFICATION AT LEAST FROM ANYONE REGARDING ANY RECALL ON OUR CAR.
Additional Notes:
I AM THE OWNER OF A 2018 RANGE ROVER SPORT. I BOUGHT THE CAR ABOUT 11 MONTHS BACK FROM LAND ROVER OF SAN ANTONIO. IT CURRENT HAS JUST OVER 9,000 MILES. I ALONG WITH MY FAMILY WAS DRIVING IN HOUSTON ON THE BUSY IH-10 FEEDER LANES AND WHEN I ATTEMPTED TO TURN LEFT ON GESSNER ROAD, THE STEERING OF MY CAR LOCKED FOR A FEW SECONDS, AND THEN CAME BACK TO NORMAL FUNCTION - IN THAT SPLIT SECOND MY CAR SLIPPED INTO THE NEXT TURN LANE. FORTUNATELY, THE CAR TURNING IN THAT LANE WAS BEHIND US, AND SO WE AVOIDED AN ACCIDENT. RIGHT THEN I SAW SOME VERSIONS OF THE FOLLOWING MESSAGES ON THE DISPLAY: "FORWARD ALERT NOT AVAILABLE" "AEB NOT AVAILABLE (OR WORKING)" "POWER STEERING FUNCTION REDUCED." RIGHT AFTER THE TURN THE STEERING AGAIN BECAME IMPOSSIBLE TO MOVE. I BARELY MANAGED TO MANEUVER MY CAR INTO A STRIP CENTER LOT - IT TOOK AN INORDINATE AMOUNT OF POWER TO TURN THE CAR AND HAD TO BE DONE IN MULTIPLE FORWARD AND REVERSE STEPS. SUBSEQUENTLY, I CALLED THE ROADSIDE ASSISTANCE LINE, AND THEY SENT A FLATBED TO TAKE THE CAR TO LAND ROVER HOUSTON CENTRAL ON OLD KATY ROAD. ALL OF THIS HAPPENED AROUND DINNER TIME (7.30/8PM) ON SATURDAY, 5/11. THE DEALERSHIP, OF COURSE, WAS CLOSED BY THEN AND SO THE CAR IS PARKED THERE WAITING FOR SERVICE TO LOOK AT WHAT HAPPENED. THIS IS MY WIFE'S CAR AND SHE GENERALLY TRANSPORTS OUR KIDS IN IT. I WAS INCIDENTALLY DRIVING IT YESTERDAY AS WE ARE GOING TO A FAMILY EVENT. THIS COULD HAVE BEEN A BIG DEAL IF THERE WAS A CAR IN THE NEXT LANE TO US. IT'S HARD TO UNDERSTAND HOW THE CAR WOULD LOCK IT'S BASIC FUNCTIONALITY (STEERING) MIDWAY AT A DECENT SPEED. I LOOKED ONLINE AND THERE IS SOME REFERENCE TO A SAFETY RECALL (N227 (NHTSA 18V-625)) - NOT SURE IF THIS IS RELATED. WE RECEIVED NO NOTIFICATION AT LEAST FROM ANYONE REGARDING ANY RECALL ON OUR CAR.
Mfg Campaign: 11207073
Recall Date: May 12, 2019
Jaguar Land Rover North America, Llc
Defect Description:
STRUCTURE:BODY
Potential Consequences:
THE 2018 RANGE ROVER SPORT HAS NO FAILSAFE IN THE SOFT CLOSE DOOR MECHANISM; I FOUND THIS OUT THE HARD WAY. AS LONG AS THE LATCH CATCHES, THE SOFT CLOSE WILL ENGAGE. I WAS EXITING MY STATIONARY VEHICLE WHEN A GUST OF WIND HIT THE DOOR. MY HAND WAS STILL ON THE EDGE OF THE DOOR WHEN THE LATCH FOR THE SOFT CLOSE HIT. MY THUMB WAS CRUSHED BETWEEN THE DOOR AND THE FRAME. I FORCED MY THUMB OUT WHILE THE DOOR CONTINUED TO TIGHTEN UNTIL FULLY CLOSED. IT'S BEEN NEARLY A MONTH AND MY THUMB IS STILL PURPLE. IF THE CAR WOULD HAVE SENSED MY THUMB IN BETWEEN THE DOOR AND FRAME, AND STOPPED THE SOFT CLOSE, I COULD HAVE EASILY REMOVED MY FINGER WITH NO INJURY. INSTEAD, I SPENT THE NEXT 2 HOURS AT THE EMERGENCY ROOM. I HAVE IMAGES OF THE INJURY AND A VIDEO DEMONSTRATING THE SAFETY ISSUE. I AM PARANOID GETTING IN AND OUT OF MY RANGE ROVER AFTER WHAT HAPPENED TO ME AND I AM VERY CONCERNED FOR THE SAFETY OF OTHERS (ESPECIALLY YOUNG CHILDREN.) I HAVE ALREADY TAKEN MY CAR INTO THE DEALERSHIP AND SPOKEN TO THE MANUFACTURER. THEY TOLD ME THAT THEY HAVE NO REJECTION MECHANISM ON SOFT CLOSE DOORS BECAUSE IT IS NOT A FEDERAL REGULATION. I ALSO LEARNED THAT THE HEAD MECHANIC AT THE SHOP EXPERIENCED A VERY SIMILAR INJURY WHILE WORKING ON A CAR WITH SOFT CLOSE DOORS. I WOULD LIKE TO DISCUSS A PRODUCT RECALL OR A NEW REGULATION. FOR EXAMPLE, THE DOOR SILL OF CARS EQUIPPED WITH SOFT CLOSE COULD REQUIRE A WARNING STICKER OR THE SOFT CLOSE MECHANISMS COULD EVEN REQUIRE A REJECTION MECHANISM. I AM NOT THE ONLY PERSON WITH THIS ISSUE AND LAND ROVER IS NOT THE ONLY MANUFACTURER THAT HAS THIS FEATURE. OUR MERCEDES HAS A SIMILAR OPTION THAT HAS NO SAFETY MECHANISM AND A LADY IS SUING BMW BECAUSE SHE ALMOST LOST HER FINGER TO A BMW SOFT CLOSE DOOR. I DON'T WANT ANYBODY TO GO THROUGH THE PAIN THAT I FELT OR GET MORE SEVERELY INJURED. THANK YOU, [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR
Corrective Action:
THE 2018 RANGE ROVER SPORT HAS NO FAILSAFE IN THE SOFT CLOSE DOOR MECHANISM; I FOUND THIS OUT THE HARD WAY. AS LONG AS THE LATCH CATCHES, THE SOFT CLOSE WILL ENGAGE. I WAS EXITING MY STATIONARY VEHICLE WHEN A GUST OF WIND HIT THE DOOR. MY HAND WAS STILL ON THE EDGE OF THE DOOR WHEN THE LATCH FOR THE SOFT CLOSE HIT. MY THUMB WAS CRUSHED BETWEEN THE DOOR AND THE FRAME. I FORCED MY THUMB OUT WHILE THE DOOR CONTINUED TO TIGHTEN UNTIL FULLY CLOSED. IT'S BEEN NEARLY A MONTH AND MY THUMB IS STILL PURPLE. IF THE CAR WOULD HAVE SENSED MY THUMB IN BETWEEN THE DOOR AND FRAME, AND STOPPED THE SOFT CLOSE, I COULD HAVE EASILY REMOVED MY FINGER WITH NO INJURY. INSTEAD, I SPENT THE NEXT 2 HOURS AT THE EMERGENCY ROOM. I HAVE IMAGES OF THE INJURY AND A VIDEO DEMONSTRATING THE SAFETY ISSUE. I AM PARANOID GETTING IN AND OUT OF MY RANGE ROVER AFTER WHAT HAPPENED TO ME AND I AM VERY CONCERNED FOR THE SAFETY OF OTHERS (ESPECIALLY YOUNG CHILDREN.) I HAVE ALREADY TAKEN MY CAR INTO THE DEALERSHIP AND SPOKEN TO THE MANUFACTURER. THEY TOLD ME THAT THEY HAVE NO REJECTION MECHANISM ON SOFT CLOSE DOORS BECAUSE IT IS NOT A FEDERAL REGULATION. I ALSO LEARNED THAT THE HEAD MECHANIC AT THE SHOP EXPERIENCED A VERY SIMILAR INJURY WHILE WORKING ON A CAR WITH SOFT CLOSE DOORS. I WOULD LIKE TO DISCUSS A PRODUCT RECALL OR A NEW REGULATION. FOR EXAMPLE, THE DOOR SILL OF CARS EQUIPPED WITH SOFT CLOSE COULD REQUIRE A WARNING STICKER OR THE SOFT CLOSE MECHANISMS COULD EVEN REQUIRE A REJECTION MECHANISM. I AM NOT THE ONLY PERSON WITH THIS ISSUE AND LAND ROVER IS NOT THE ONLY MANUFACTURER THAT HAS THIS FEATURE. OUR MERCEDES HAS A SIMILAR OPTION THAT HAS NO SAFETY MECHANISM AND A LADY IS SUING BMW BECAUSE SHE ALMOST LOST HER FINGER TO A BMW SOFT CLOSE DOOR. I DON'T WANT ANYBODY TO GO THROUGH THE PAIN THAT I FELT OR GET MORE SEVERELY INJURED. THANK YOU, [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR
Additional Notes:
THE 2018 RANGE ROVER SPORT HAS NO FAILSAFE IN THE SOFT CLOSE DOOR MECHANISM; I FOUND THIS OUT THE HARD WAY. AS LONG AS THE LATCH CATCHES, THE SOFT CLOSE WILL ENGAGE. I WAS EXITING MY STATIONARY VEHICLE WHEN A GUST OF WIND HIT THE DOOR. MY HAND WAS STILL ON THE EDGE OF THE DOOR WHEN THE LATCH FOR THE SOFT CLOSE HIT. MY THUMB WAS CRUSHED BETWEEN THE DOOR AND THE FRAME. I FORCED MY THUMB OUT WHILE THE DOOR CONTINUED TO TIGHTEN UNTIL FULLY CLOSED. IT'S BEEN NEARLY A MONTH AND MY THUMB IS STILL PURPLE. IF THE CAR WOULD HAVE SENSED MY THUMB IN BETWEEN THE DOOR AND FRAME, AND STOPPED THE SOFT CLOSE, I COULD HAVE EASILY REMOVED MY FINGER WITH NO INJURY. INSTEAD, I SPENT THE NEXT 2 HOURS AT THE EMERGENCY ROOM. I HAVE IMAGES OF THE INJURY AND A VIDEO DEMONSTRATING THE SAFETY ISSUE. I AM PARANOID GETTING IN AND OUT OF MY RANGE ROVER AFTER WHAT HAPPENED TO ME AND I AM VERY CONCERNED FOR THE SAFETY OF OTHERS (ESPECIALLY YOUNG CHILDREN.) I HAVE ALREADY TAKEN MY CAR INTO THE DEALERSHIP AND SPOKEN TO THE MANUFACTURER. THEY TOLD ME THAT THEY HAVE NO REJECTION MECHANISM ON SOFT CLOSE DOORS BECAUSE IT IS NOT A FEDERAL REGULATION. I ALSO LEARNED THAT THE HEAD MECHANIC AT THE SHOP EXPERIENCED A VERY SIMILAR INJURY WHILE WORKING ON A CAR WITH SOFT CLOSE DOORS. I WOULD LIKE TO DISCUSS A PRODUCT RECALL OR A NEW REGULATION. FOR EXAMPLE, THE DOOR SILL OF CARS EQUIPPED WITH SOFT CLOSE COULD REQUIRE A WARNING STICKER OR THE SOFT CLOSE MECHANISMS COULD EVEN REQUIRE A REJECTION MECHANISM. I AM NOT THE ONLY PERSON WITH THIS ISSUE AND LAND ROVER IS NOT THE ONLY MANUFACTURER THAT HAS THIS FEATURE. OUR MERCEDES HAS A SIMILAR OPTION THAT HAS NO SAFETY MECHANISM AND A LADY IS SUING BMW BECAUSE SHE ALMOST LOST HER FINGER TO A BMW SOFT CLOSE DOOR. I DON'T WANT ANYBODY TO GO THROUGH THE PAIN THAT I FELT OR GET MORE SEVERELY INJURED. THANK YOU, [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR
Mfg Campaign: 11205299
Recall Date: May 2, 2019
Jaguar Land Rover North America, Llc
Defect Description:
ELECTRONIC STABILITY CONTROL (ESC)
Potential Consequences:
THE BOTTOM SCREEN MODULE IN MY VEHICLE IS CONSTANTLY GOING OUT. I'M NOT ABLE TO OPERATE ANY OF MY CONTROL FEATURES IN THE VEHICLE. I'VE CONTACTED THE MANUFACTURER AND I HAVE YET TO RECEIVE ANY ASSISTANCE IN PREVENTING THIS ISSUE OR FIXING THIS ISSUE. THE SCREEN CONTROLS THE HEATING, AIR AND OTHER SAFETY OPTIONS SUCH AS THE DRIVE MODE, DEFROSTER AND ETC.
Corrective Action:
THE BOTTOM SCREEN MODULE IN MY VEHICLE IS CONSTANTLY GOING OUT. I'M NOT ABLE TO OPERATE ANY OF MY CONTROL FEATURES IN THE VEHICLE. I'VE CONTACTED THE MANUFACTURER AND I HAVE YET TO RECEIVE ANY ASSISTANCE IN PREVENTING THIS ISSUE OR FIXING THIS ISSUE. THE SCREEN CONTROLS THE HEATING, AIR AND OTHER SAFETY OPTIONS SUCH AS THE DRIVE MODE, DEFROSTER AND ETC.
Additional Notes:
THE BOTTOM SCREEN MODULE IN MY VEHICLE IS CONSTANTLY GOING OUT. I'M NOT ABLE TO OPERATE ANY OF MY CONTROL FEATURES IN THE VEHICLE. I'VE CONTACTED THE MANUFACTURER AND I HAVE YET TO RECEIVE ANY ASSISTANCE IN PREVENTING THIS ISSUE OR FIXING THIS ISSUE. THE SCREEN CONTROLS THE HEATING, AIR AND OTHER SAFETY OPTIONS SUCH AS THE DRIVE MODE, DEFROSTER AND ETC.
Mfg Campaign: 11193008
Recall Date: Apr 1, 2019
Jaguar Land Rover North America, Llc
Defect Description:
VISIBILITY/WIPER
Potential Consequences:
THE BOTTOM SCREEN MODULE IN MY VEHICLE IS CONSTANTLY GOING OUT. I'M NOT ABLE TO OPERATE ANY OF MY CONTROL FEATURES IN THE VEHICLE. I'VE CONTACTED THE MANUFACTURER AND I HAVE YET TO RECEIVE ANY ASSISTANCE IN PREVENTING THIS ISSUE OR FIXING THIS ISSUE. THE SCREEN CONTROLS THE HEATING, AIR AND OTHER SAFETY OPTIONS SUCH AS THE DRIVE MODE, DEFROSTER AND ETC.
Corrective Action:
THE BOTTOM SCREEN MODULE IN MY VEHICLE IS CONSTANTLY GOING OUT. I'M NOT ABLE TO OPERATE ANY OF MY CONTROL FEATURES IN THE VEHICLE. I'VE CONTACTED THE MANUFACTURER AND I HAVE YET TO RECEIVE ANY ASSISTANCE IN PREVENTING THIS ISSUE OR FIXING THIS ISSUE. THE SCREEN CONTROLS THE HEATING, AIR AND OTHER SAFETY OPTIONS SUCH AS THE DRIVE MODE, DEFROSTER AND ETC.
Additional Notes:
THE BOTTOM SCREEN MODULE IN MY VEHICLE IS CONSTANTLY GOING OUT. I'M NOT ABLE TO OPERATE ANY OF MY CONTROL FEATURES IN THE VEHICLE. I'VE CONTACTED THE MANUFACTURER AND I HAVE YET TO RECEIVE ANY ASSISTANCE IN PREVENTING THIS ISSUE OR FIXING THIS ISSUE. THE SCREEN CONTROLS THE HEATING, AIR AND OTHER SAFETY OPTIONS SUCH AS THE DRIVE MODE, DEFROSTER AND ETC.
Mfg Campaign: 11193008
Recall Date: Apr 1, 2019
Jaguar Land Rover North America, Llc
Defect Description:
UNKNOWN OR OTHER
Potential Consequences:
THE BOTTOM SCREEN MODULE IN MY VEHICLE IS CONSTANTLY GOING OUT. I'M NOT ABLE TO OPERATE ANY OF MY CONTROL FEATURES IN THE VEHICLE. I'VE CONTACTED THE MANUFACTURER AND I HAVE YET TO RECEIVE ANY ASSISTANCE IN PREVENTING THIS ISSUE OR FIXING THIS ISSUE. THE SCREEN CONTROLS THE HEATING, AIR AND OTHER SAFETY OPTIONS SUCH AS THE DRIVE MODE, DEFROSTER AND ETC.
Corrective Action:
THE BOTTOM SCREEN MODULE IN MY VEHICLE IS CONSTANTLY GOING OUT. I'M NOT ABLE TO OPERATE ANY OF MY CONTROL FEATURES IN THE VEHICLE. I'VE CONTACTED THE MANUFACTURER AND I HAVE YET TO RECEIVE ANY ASSISTANCE IN PREVENTING THIS ISSUE OR FIXING THIS ISSUE. THE SCREEN CONTROLS THE HEATING, AIR AND OTHER SAFETY OPTIONS SUCH AS THE DRIVE MODE, DEFROSTER AND ETC.
Additional Notes:
THE BOTTOM SCREEN MODULE IN MY VEHICLE IS CONSTANTLY GOING OUT. I'M NOT ABLE TO OPERATE ANY OF MY CONTROL FEATURES IN THE VEHICLE. I'VE CONTACTED THE MANUFACTURER AND I HAVE YET TO RECEIVE ANY ASSISTANCE IN PREVENTING THIS ISSUE OR FIXING THIS ISSUE. THE SCREEN CONTROLS THE HEATING, AIR AND OTHER SAFETY OPTIONS SUCH AS THE DRIVE MODE, DEFROSTER AND ETC.
Mfg Campaign: 11193008
Recall Date: Apr 1, 2019
Jaguar Land Rover North America, Llc
Defect Description:
ELECTRICAL SYSTEM
Potential Consequences:
LOWER SCREEN MODULE IS GOING OUT
Corrective Action:
LOWER SCREEN MODULE IS GOING OUT
Additional Notes:
LOWER SCREEN MODULE IS GOING OUT
Mfg Campaign: 11193009
Recall Date: Apr 1, 2019
Jaguar Land Rover North America, Llc
Defect Description:
VISIBILITY/WIPER
Potential Consequences:
LOWER SCREEN MODULE IS GOING OUT
Corrective Action:
LOWER SCREEN MODULE IS GOING OUT
Additional Notes:
LOWER SCREEN MODULE IS GOING OUT
Mfg Campaign: 11193009
Recall Date: Apr 1, 2019
Jaguar Land Rover North America, Llc
Defect Description:
UNKNOWN OR OTHER
Potential Consequences:
LOWER SCREEN MODULE IS GOING OUT
Corrective Action:
LOWER SCREEN MODULE IS GOING OUT
Additional Notes:
LOWER SCREEN MODULE IS GOING OUT
Mfg Campaign: 11193009
Recall Date: Apr 1, 2019
Jaguar Land Rover North America, Llc
Defect Description:
FUEL/PROPULSION SYSTEM
Potential Consequences:
SOMETIMES WHEN ACCELERATING FROM A STOP THERE IS A DELAY, VERY DANGEROUS. THIS HAS HAPPENED MULTIPLE TIMES
Corrective Action:
SOMETIMES WHEN ACCELERATING FROM A STOP THERE IS A DELAY, VERY DANGEROUS. THIS HAS HAPPENED MULTIPLE TIMES
Additional Notes:
SOMETIMES WHEN ACCELERATING FROM A STOP THERE IS A DELAY, VERY DANGEROUS. THIS HAS HAPPENED MULTIPLE TIMES
Mfg Campaign: 11192104
Recall Date: Mar 28, 2019
Need Legal Help?
Featured Attorneys
Barry Edzant
Edzant Price LLC
Valencia, CA • 36 yrs
Focus: Lemon Law, Personal Injury
Recent Articles
Jeep Grand Cherokee Head Restraint Problem
Chrysler (FCA US, LLC) has announced a safety issue affecting certain 2023–2024 Jeep Grand Ch ...
Aug 1, 2025Fuel Injector Problem: 2021-2024 Ford Bronco Sport and 2020-2022 Ford Escape
If you own a 2021-2024 Ford Bronco Sport or 2020-2022 Ford Escape equipped with a 1.5L Dragon GTDI e ...
Jul 28, 2025Airbag Problem Affects 2022-2025 Chrysler Pacifica and Voyager Vehicles
If you own a Chrysler Pacifica or Voyager, your vehicle may be equipped with defective side curtain ...
Jul 24, 2025