Complaints & Recalls
Official Safety Recalls - Important!
23 RecallsThese are official manufacturer recalls ordered by NHTSA for safety defects. If you own this vehicle, contact your dealer immediately for free repairs.
Jaguar Land Rover North America, Llc
Safety Issue:
Jaguar Land Rover North America, LLC (Land Rover) is recalling certain 2020 Range Rover Evoque vehicles. The cover for the right-side lower knee air bag may come loose, allowing the air bag cushion to unfold.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 888-327-4236 (TTY 888-275-9171) or go to nhtsa.gov.
Mfg Campaign: N978
Recall Date: Feb 13, 2025
Jaguar Land Rover North America, Llc
Safety Issue:
Jaguar Land Rover North America, LLC (Land Rover) is recalling certain 2020 Range Rover Evoque vehicles. The cover for the left-side lower knee air bag may come loose, allowing the air bag cushion to unfold.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 888-327-4236 (TTY 888-275-9171) or go to nhtsa.gov.
Mfg Campaign: N979
Recall Date: Feb 13, 2025
Jaguar Land Rover North America, Llc
Safety Issue:
Jaguar Land Rover North America, LLC (Land Rover) is recalling certain 2020 Range Rover Evoque vehicles. The supplemental restraint system (SRS) warning light software is programmed incorrectly, which may cause the warning light to malfunction and intermittently illuminate.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Mfg Campaign: N664
Recall Date: Feb 15, 2022
Jaguar Land Rover North America, Llc
Safety Issue:
Jaguar Land Rover North America, LLC (Land Rover) is recalling certain 2020 Range Rover Evoque vehicles. The cushion cover on the left-side lower knee air bag may come loose, which could result in the cushion unfolding from the air bag module housing.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: N566
Recall Date: Mar 11, 2021
Jaguar Land Rover North America, Llc
Safety Issue:
Jaguar Land Rover North America, LLC (Land Rover) is recalling certain 2020 Range Rover Evoque vehicles equipped with climate specification front seats trimmed with "Dinamica" cloth. In the event of a fire, the seat material may burn quicker than allowed. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 302, "Flammability of Interior Materials."
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: N524
Recall Date: Dec 17, 2020
Jaguar Land Rover North America, Llc
Safety Issue:
Jaguar Land Rover North America, LLC (Land Rover) is recalling certain 2020 Range Rover Evoque vehicles equipped with a replacement part for the right and/or left-side outer second-row seat belt assembly. These seat belt assemblies may not function properly in the event of a crash. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standards (FMVSS) numbers 208, "Occupant Crash Protection" and 209, "Seat Belt Assemblies."
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: N523
Recall Date: Dec 17, 2020
Jaguar Land Rover North America, Llc
Safety Issue:
Jaguar Land Rover North America, LLC (Land Rover) is recalling certain 2020 Discovery Sport and Range Rover Evoque vehicles. A software error may cause the instrument cluster to randomly alternate the speedometer and odometer units between Miles Per Hour (MPH) and Kilometers Per Hour (KM/H) without driver input to the display unit. As such, these vehicles fail to comply with the requirements of the Federal Motor Vehicle Safety Standard (FMVSS) number 101, "Control and Displays."
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: N516
Recall Date: Dec 3, 2020
Jaguar Land Rover North America, Llc
Safety Issue:
Jaguar Land Rover North America, LLC (Land Rover) is recalling certain 2020 Land Rover Discovery Sport and Range Rover Evoque MHEV vehicles. The 48 volt electrical system may experience an overload event, causing a failure of the Metal Oxide Semiconductor Field Effect Transistor (MOSFET) and result in a DCDC converter electrical short-circuit.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: N503
Recall Date: Nov 5, 2020
Jaguar Land Rover North America, Llc
Safety Issue:
Jaguar Land Rover North America, LLC (Land Rover) is recalling certain 2020 Range Rover Evoque non-PHEV vehicles equipped with 18-inch wheels. The Tire Pressure Monitoring System (TPMS) recommended pressure has been set incorrectly in the instrument cluster. As a result, the TPMS warning light will not illuminate when tire pressure reaches 25% below the cold inflation pressure stated on the tire placard. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 138, "Tire Pressure Monitoring Systems."
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: N486
Recall Date: Aug 27, 2020
Jaguar Land Rover North America, Llc
Safety Issue:
Jaguar Land Rover North America, LLC (Land Rover) is recalling certain 2020 Range Rover Evoque headliners, part number LR117807. The headliners may have been improperly manufactured without a metal plate, possibly reducing the headliner's head impact protection. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 201, "Occupant Protection in Interior Impact."
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: N454
Recall Date: Mar 26, 2020
Jaguar Land Rover North America, Llc
Safety Issue:
Jaguar Land Rover North America, LLC (Land Rover) is recalling certain 2020 Range Rover Evoque vehicles. The adhesive bond attaching a metal plate to the headliner can fail after exposure to very cold temperatures.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: N412
Recall Date: Nov 21, 2019
Jaguar Land Rover North America, Llc
Safety Issue:
Jaguar Land Rover North America, LLC (Land Rover) is recalling certain 2020 Range Rover Evoque vehicles. The fuse for the front and rear windshield washer system may fail and reduce driver visibility. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 104, "Windshield Wiping and Washing Systems."
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: N341
Recall Date: Jun 6, 2019
Consumer Complaints
67 ComplaintsJaguar Land Rover North America, Llc
Defect Description:
ENGINE
Potential Consequences:
The contact owns 2020 Land Rover Range Rover Evoque. The contact stated that while at a four way stop, before attempting to proceed, the vehicle stalled, and the check engine warning light illuminated. The vehicle was restarted and resumed normal operation. The vehicle was taken to a dealer where it was diagnosed with cam shaft failure. The vehicle was not repaired. The manufacturer was notified of the failure and confirmed that the VIN was not included in an unstated related recall. The failure mileage was 75,000.
Corrective Action:
The contact owns 2020 Land Rover Range Rover Evoque. The contact stated that while at a four way stop, before attempting to proceed, the vehicle stalled, and the check engine warning light illuminated. The vehicle was restarted and resumed normal operation. The vehicle was taken to a dealer where it was diagnosed with cam shaft failure. The vehicle was not repaired. The manufacturer was notified of the failure and confirmed that the VIN was not included in an unstated related recall. The failure mileage was 75,000.
Additional Notes:
The contact owns 2020 Land Rover Range Rover Evoque. The contact stated that while at a four way stop, before attempting to proceed, the vehicle stalled, and the check engine warning light illuminated. The vehicle was restarted and resumed normal operation. The vehicle was taken to a dealer where it was diagnosed with cam shaft failure. The vehicle was not repaired. The manufacturer was notified of the failure and confirmed that the VIN was not included in an unstated related recall. The failure mileage was 75,000.
Mfg Campaign: 11604128
Recall Date: Jul 23, 2024
Jaguar Land Rover North America, Llc
Defect Description:
UNKNOWN OR OTHER
Potential Consequences:
Having the lane departure and driver assist function set OFF the vehicle has departed from my control seemingly at random. Being within specified boundaries on back roads and on highways. It may be extremely dangerous for those who may not have been taught how to keep control over a vehicle at all times. I never received any correspondence from the dealer or other entity that there may be any issue that had not been previously attended to, the most recent occurrence being the furthest it was able to depart to date.
Corrective Action:
Having the lane departure and driver assist function set OFF the vehicle has departed from my control seemingly at random. Being within specified boundaries on back roads and on highways. It may be extremely dangerous for those who may not have been taught how to keep control over a vehicle at all times. I never received any correspondence from the dealer or other entity that there may be any issue that had not been previously attended to, the most recent occurrence being the furthest it was able to depart to date.
Additional Notes:
Having the lane departure and driver assist function set OFF the vehicle has departed from my control seemingly at random. Being within specified boundaries on back roads and on highways. It may be extremely dangerous for those who may not have been taught how to keep control over a vehicle at all times. I never received any correspondence from the dealer or other entity that there may be any issue that had not been previously attended to, the most recent occurrence being the furthest it was able to depart to date.
Mfg Campaign: 11587834
Recall Date: May 9, 2024
Jaguar Land Rover North America, Llc
Defect Description:
LANE DEPARTURE: WARNING
Potential Consequences:
Having the lane departure and driver assist function set OFF the vehicle has departed from my control seemingly at random. Being within specified boundaries on back roads and on highways. It may be extremely dangerous for those who may not have been taught how to keep control over a vehicle at all times. I never received any correspondence from the dealer or other entity that there may be any issue that had not been previously attended to, the most recent occurrence being the furthest it was able to depart to date.
Corrective Action:
Having the lane departure and driver assist function set OFF the vehicle has departed from my control seemingly at random. Being within specified boundaries on back roads and on highways. It may be extremely dangerous for those who may not have been taught how to keep control over a vehicle at all times. I never received any correspondence from the dealer or other entity that there may be any issue that had not been previously attended to, the most recent occurrence being the furthest it was able to depart to date.
Additional Notes:
Having the lane departure and driver assist function set OFF the vehicle has departed from my control seemingly at random. Being within specified boundaries on back roads and on highways. It may be extremely dangerous for those who may not have been taught how to keep control over a vehicle at all times. I never received any correspondence from the dealer or other entity that there may be any issue that had not been previously attended to, the most recent occurrence being the furthest it was able to depart to date.
Mfg Campaign: 11587834
Recall Date: May 9, 2024
Jaguar Land Rover North America, Llc
Defect Description:
LANE DEPARTURE: ASSIST
Potential Consequences:
Having the lane departure and driver assist function set OFF the vehicle has departed from my control seemingly at random. Being within specified boundaries on back roads and on highways. It may be extremely dangerous for those who may not have been taught how to keep control over a vehicle at all times. I never received any correspondence from the dealer or other entity that there may be any issue that had not been previously attended to, the most recent occurrence being the furthest it was able to depart to date.
Corrective Action:
Having the lane departure and driver assist function set OFF the vehicle has departed from my control seemingly at random. Being within specified boundaries on back roads and on highways. It may be extremely dangerous for those who may not have been taught how to keep control over a vehicle at all times. I never received any correspondence from the dealer or other entity that there may be any issue that had not been previously attended to, the most recent occurrence being the furthest it was able to depart to date.
Additional Notes:
Having the lane departure and driver assist function set OFF the vehicle has departed from my control seemingly at random. Being within specified boundaries on back roads and on highways. It may be extremely dangerous for those who may not have been taught how to keep control over a vehicle at all times. I never received any correspondence from the dealer or other entity that there may be any issue that had not been previously attended to, the most recent occurrence being the furthest it was able to depart to date.
Mfg Campaign: 11587834
Recall Date: May 9, 2024
Jaguar Land Rover North America, Llc
Defect Description:
ELECTRICAL SYSTEM
Potential Consequences:
Randomly while driving, the speedometer and odometer units between Miles Per Hour (MPH) and Kilometers Per Hour (KM/H) will change back and forth on its own. Also, the terrain selection will change on its own rapidly or slowly. Very random on both.
Corrective Action:
Randomly while driving, the speedometer and odometer units between Miles Per Hour (MPH) and Kilometers Per Hour (KM/H) will change back and forth on its own. Also, the terrain selection will change on its own rapidly or slowly. Very random on both.
Additional Notes:
Randomly while driving, the speedometer and odometer units between Miles Per Hour (MPH) and Kilometers Per Hour (KM/H) will change back and forth on its own. Also, the terrain selection will change on its own rapidly or slowly. Very random on both.
Mfg Campaign: 11586986
Recall Date: May 4, 2024
Jaguar Land Rover North America, Llc
Defect Description:
UNKNOWN OR OTHER
Potential Consequences:
Windshield seal causing water leak inside the vehicle
Corrective Action:
Windshield seal causing water leak inside the vehicle
Additional Notes:
Windshield seal causing water leak inside the vehicle
Mfg Campaign: 11568525
Recall Date: Jan 29, 2024
Jaguar Land Rover North America, Llc
Defect Description:
AIR BAGS
Potential Consequences:
The air bag light will randomly illuminate on occasional drives, and after the car is turned off , the light will go away and randomly appear. The symptoms appear to be similar to another recall for 2020 evoques with false illuminations but my evoque was not included as a part of this recall.
Corrective Action:
The air bag light will randomly illuminate on occasional drives, and after the car is turned off , the light will go away and randomly appear. The symptoms appear to be similar to another recall for 2020 evoques with false illuminations but my evoque was not included as a part of this recall.
Additional Notes:
The air bag light will randomly illuminate on occasional drives, and after the car is turned off , the light will go away and randomly appear. The symptoms appear to be similar to another recall for 2020 evoques with false illuminations but my evoque was not included as a part of this recall.
Mfg Campaign: 11566172
Recall Date: Jan 18, 2024
Jaguar Land Rover North America, Llc
Defect Description:
VISIBILITY/WIPER
Potential Consequences:
One day in December i went out after it had rained. And there was condensation on the inside of the windshield inside the car. There were no windows or anything open. The next day i got in the car and the roof of the car by the sun visor and rear view mirror was dripping water. I felt up and it was soaking wet from driver side to passenger side at the top near the sun visor on both sides and near the rear view mirror. I called Land Rover they told me bring it in they will do a diagnostic test. Took it and the service guy confirmed the leaking was coming from the windshield when it rains. Said that my cpo will cover the repair. Later on that same day he calls back and told me it wouldn’t and i would need to pay almost $2000 to get it replaced. I also noticed that my from the water dripping inside. On my sceen where the gps is it does this skipping thing here in there when in use or when i plug in my Apple car play sometimes it doesn’t work. I feel since multiple people are complaining about this issue it should be up to handover to replace these windshields since it’s happening to multiple people or make sure they are on correctly before selling the vehicles. Especially if they know this is a known issue why hasn’t there been a recall yet. On top of that since there are no cracks in the windshield my insurance won’t cover the repair either.
Corrective Action:
One day in December i went out after it had rained. And there was condensation on the inside of the windshield inside the car. There were no windows or anything open. The next day i got in the car and the roof of the car by the sun visor and rear view mirror was dripping water. I felt up and it was soaking wet from driver side to passenger side at the top near the sun visor on both sides and near the rear view mirror. I called Land Rover they told me bring it in they will do a diagnostic test. Took it and the service guy confirmed the leaking was coming from the windshield when it rains. Said that my cpo will cover the repair. Later on that same day he calls back and told me it wouldn’t and i would need to pay almost $2000 to get it replaced. I also noticed that my from the water dripping inside. On my sceen where the gps is it does this skipping thing here in there when in use or when i plug in my Apple car play sometimes it doesn’t work. I feel since multiple people are complaining about this issue it should be up to handover to replace these windshields since it’s happening to multiple people or make sure they are on correctly before selling the vehicles. Especially if they know this is a known issue why hasn’t there been a recall yet. On top of that since there are no cracks in the windshield my insurance won’t cover the repair either.
Additional Notes:
One day in December i went out after it had rained. And there was condensation on the inside of the windshield inside the car. There were no windows or anything open. The next day i got in the car and the roof of the car by the sun visor and rear view mirror was dripping water. I felt up and it was soaking wet from driver side to passenger side at the top near the sun visor on both sides and near the rear view mirror. I called Land Rover they told me bring it in they will do a diagnostic test. Took it and the service guy confirmed the leaking was coming from the windshield when it rains. Said that my cpo will cover the repair. Later on that same day he calls back and told me it wouldn’t and i would need to pay almost $2000 to get it replaced. I also noticed that my from the water dripping inside. On my sceen where the gps is it does this skipping thing here in there when in use or when i plug in my Apple car play sometimes it doesn’t work. I feel since multiple people are complaining about this issue it should be up to handover to replace these windshields since it’s happening to multiple people or make sure they are on correctly before selling the vehicles. Especially if they know this is a known issue why hasn’t there been a recall yet. On top of that since there are no cracks in the windshield my insurance won’t cover the repair either.
Mfg Campaign: 11564739
Recall Date: Jan 10, 2024
Jaguar Land Rover North America, Llc
Defect Description:
UNKNOWN OR OTHER
Potential Consequences:
One day in December i went out after it had rained. And there was condensation on the inside of the windshield inside the car. There were no windows or anything open. The next day i got in the car and the roof of the car by the sun visor and rear view mirror was dripping water. I felt up and it was soaking wet from driver side to passenger side at the top near the sun visor on both sides and near the rear view mirror. I called Land Rover they told me bring it in they will do a diagnostic test. Took it and the service guy confirmed the leaking was coming from the windshield when it rains. Said that my cpo will cover the repair. Later on that same day he calls back and told me it wouldn’t and i would need to pay almost $2000 to get it replaced. I also noticed that my from the water dripping inside. On my sceen where the gps is it does this skipping thing here in there when in use or when i plug in my Apple car play sometimes it doesn’t work. I feel since multiple people are complaining about this issue it should be up to handover to replace these windshields since it’s happening to multiple people or make sure they are on correctly before selling the vehicles. Especially if they know this is a known issue why hasn’t there been a recall yet. On top of that since there are no cracks in the windshield my insurance won’t cover the repair either.
Corrective Action:
One day in December i went out after it had rained. And there was condensation on the inside of the windshield inside the car. There were no windows or anything open. The next day i got in the car and the roof of the car by the sun visor and rear view mirror was dripping water. I felt up and it was soaking wet from driver side to passenger side at the top near the sun visor on both sides and near the rear view mirror. I called Land Rover they told me bring it in they will do a diagnostic test. Took it and the service guy confirmed the leaking was coming from the windshield when it rains. Said that my cpo will cover the repair. Later on that same day he calls back and told me it wouldn’t and i would need to pay almost $2000 to get it replaced. I also noticed that my from the water dripping inside. On my sceen where the gps is it does this skipping thing here in there when in use or when i plug in my Apple car play sometimes it doesn’t work. I feel since multiple people are complaining about this issue it should be up to handover to replace these windshields since it’s happening to multiple people or make sure they are on correctly before selling the vehicles. Especially if they know this is a known issue why hasn’t there been a recall yet. On top of that since there are no cracks in the windshield my insurance won’t cover the repair either.
Additional Notes:
One day in December i went out after it had rained. And there was condensation on the inside of the windshield inside the car. There were no windows or anything open. The next day i got in the car and the roof of the car by the sun visor and rear view mirror was dripping water. I felt up and it was soaking wet from driver side to passenger side at the top near the sun visor on both sides and near the rear view mirror. I called Land Rover they told me bring it in they will do a diagnostic test. Took it and the service guy confirmed the leaking was coming from the windshield when it rains. Said that my cpo will cover the repair. Later on that same day he calls back and told me it wouldn’t and i would need to pay almost $2000 to get it replaced. I also noticed that my from the water dripping inside. On my sceen where the gps is it does this skipping thing here in there when in use or when i plug in my Apple car play sometimes it doesn’t work. I feel since multiple people are complaining about this issue it should be up to handover to replace these windshields since it’s happening to multiple people or make sure they are on correctly before selling the vehicles. Especially if they know this is a known issue why hasn’t there been a recall yet. On top of that since there are no cracks in the windshield my insurance won’t cover the repair either.
Mfg Campaign: 11564739
Recall Date: Jan 10, 2024
Jaguar Land Rover North America, Llc
Defect Description:
ELECTRICAL SYSTEM
Potential Consequences:
Car steers randomly almost to run into other cars. Engine dies unexpectedly why on high way. Remote malfunction
Corrective Action:
Car steers randomly almost to run into other cars. Engine dies unexpectedly why on high way. Remote malfunction
Additional Notes:
Car steers randomly almost to run into other cars. Engine dies unexpectedly why on high way. Remote malfunction
Mfg Campaign: 11551121
Recall Date: Oct 20, 2023
Jaguar Land Rover North America, Llc
Defect Description:
ENGINE
Potential Consequences:
Car steers randomly almost to run into other cars. Engine dies unexpectedly why on high way. Remote malfunction
Corrective Action:
Car steers randomly almost to run into other cars. Engine dies unexpectedly why on high way. Remote malfunction
Additional Notes:
Car steers randomly almost to run into other cars. Engine dies unexpectedly why on high way. Remote malfunction
Mfg Campaign: 11551121
Recall Date: Oct 20, 2023
Jaguar Land Rover North America, Llc
Defect Description:
STEERING
Potential Consequences:
Car steers randomly almost to run into other cars. Engine dies unexpectedly why on high way. Remote malfunction
Corrective Action:
Car steers randomly almost to run into other cars. Engine dies unexpectedly why on high way. Remote malfunction
Additional Notes:
Car steers randomly almost to run into other cars. Engine dies unexpectedly why on high way. Remote malfunction
Mfg Campaign: 11551121
Recall Date: Oct 20, 2023
Jaguar Land Rover North America, Llc
Defect Description:
AIR BAGS
Potential Consequences:
I purchased the car with an airbag warning light actively displayed on the dash. The seller said there was a recall on the airbag module. I Googled airbag recall on 2020 Evoque and and found it to be true. However, Land Rover said the recall did not included my vehicle's vin number, despite the fact that I'm having the same problem that the recall covered.
Corrective Action:
I purchased the car with an airbag warning light actively displayed on the dash. The seller said there was a recall on the airbag module. I Googled airbag recall on 2020 Evoque and and found it to be true. However, Land Rover said the recall did not included my vehicle's vin number, despite the fact that I'm having the same problem that the recall covered.
Additional Notes:
I purchased the car with an airbag warning light actively displayed on the dash. The seller said there was a recall on the airbag module. I Googled airbag recall on 2020 Evoque and and found it to be true. However, Land Rover said the recall did not included my vehicle's vin number, despite the fact that I'm having the same problem that the recall covered.
Mfg Campaign: 11550087
Recall Date: Oct 16, 2023
Jaguar Land Rover North America, Llc
Defect Description:
FUEL/PROPULSION SYSTEM
Potential Consequences:
I often have the smell of fuel/gas inside the cab and have taken the car to LandRover twice and they say they cannot find the issue therefore no repairs were made. They said they performed a smoke test. But yet I continue to smell gas inside the cab. Older years of this model were recalled for fuel leak issues and I think my 2020 should be recalled as well.
Corrective Action:
I often have the smell of fuel/gas inside the cab and have taken the car to LandRover twice and they say they cannot find the issue therefore no repairs were made. They said they performed a smoke test. But yet I continue to smell gas inside the cab. Older years of this model were recalled for fuel leak issues and I think my 2020 should be recalled as well.
Additional Notes:
I often have the smell of fuel/gas inside the cab and have taken the car to LandRover twice and they say they cannot find the issue therefore no repairs were made. They said they performed a smoke test. But yet I continue to smell gas inside the cab. Older years of this model were recalled for fuel leak issues and I think my 2020 should be recalled as well.
Mfg Campaign: 11518080
Recall Date: Apr 20, 2023
Jaguar Land Rover North America, Llc
Defect Description:
ENGINE
Potential Consequences:
My car completely shut down at a traffic light as I took my foot off of the brake to begin my turn on green. This resulted in my car having to be towed by the police because where my car shut down in the middle of the street was a traffic hazard. The police even tried to jump the battery but nothing worked. There were multiple incidences of the like before hand, but the car usually restarted after shutting down. This time, it would not restart and resulted in a $400+ towing bill. Messages on dash were, Transmission not in Park and Battery low.
Corrective Action:
My car completely shut down at a traffic light as I took my foot off of the brake to begin my turn on green. This resulted in my car having to be towed by the police because where my car shut down in the middle of the street was a traffic hazard. The police even tried to jump the battery but nothing worked. There were multiple incidences of the like before hand, but the car usually restarted after shutting down. This time, it would not restart and resulted in a $400+ towing bill. Messages on dash were, Transmission not in Park and Battery low.
Additional Notes:
My car completely shut down at a traffic light as I took my foot off of the brake to begin my turn on green. This resulted in my car having to be towed by the police because where my car shut down in the middle of the street was a traffic hazard. The police even tried to jump the battery but nothing worked. There were multiple incidences of the like before hand, but the car usually restarted after shutting down. This time, it would not restart and resulted in a $400+ towing bill. Messages on dash were, Transmission not in Park and Battery low.
Mfg Campaign: 11502770
Recall Date: Jan 20, 2023
Jaguar Land Rover North America, Llc
Defect Description:
ELECTRICAL SYSTEM
Potential Consequences:
My car completely shut down at a traffic light as I took my foot off of the brake to begin my turn on green. This resulted in my car having to be towed by the police because where my car shut down in the middle of the street was a traffic hazard. The police even tried to jump the battery but nothing worked. There were multiple incidences of the like before hand, but the car usually restarted after shutting down. This time, it would not restart and resulted in a $400+ towing bill. Messages on dash were, Transmission not in Park and Battery low.
Corrective Action:
My car completely shut down at a traffic light as I took my foot off of the brake to begin my turn on green. This resulted in my car having to be towed by the police because where my car shut down in the middle of the street was a traffic hazard. The police even tried to jump the battery but nothing worked. There were multiple incidences of the like before hand, but the car usually restarted after shutting down. This time, it would not restart and resulted in a $400+ towing bill. Messages on dash were, Transmission not in Park and Battery low.
Additional Notes:
My car completely shut down at a traffic light as I took my foot off of the brake to begin my turn on green. This resulted in my car having to be towed by the police because where my car shut down in the middle of the street was a traffic hazard. The police even tried to jump the battery but nothing worked. There were multiple incidences of the like before hand, but the car usually restarted after shutting down. This time, it would not restart and resulted in a $400+ towing bill. Messages on dash were, Transmission not in Park and Battery low.
Mfg Campaign: 11502770
Recall Date: Jan 20, 2023
Jaguar Land Rover North America, Llc
Defect Description:
ELECTRICAL SYSTEM
Potential Consequences:
11/21/22 - the car had a significant amount of water on the driver’s side floor. The windshield was leaking extensively. The headliner was saturated and the carpet in the car. The steering column was wet, and the floor mat was filled with water and frozen to the carpet. The touchscreen was not working, and the screen was completely black. Land Rover Hunt Valley confirmed the windshield leak. The headliner and carpet have been soaked and I believe water has damaged the electrical system because of the touchscreen intermittently not working. This vehicle has flood damage due to the significant water breach that occurred. The car is at risk for concealed mold and mildew. I am concerned about the long term effects water damage will have on the electrical system - electrical issues are extremely dangerous safety issues. Water damage will also cause rust and corrosion. The leaking windshield issue in Range Rover Evoque cars is a known problem to Jaguar Land Rover North America. A Technical Bulletin was issued about the problem on 11/6/18, and an After Sales Bulletin/Service Action N221 issued on 3/23/20. The leaking windshield issue is also discussed in many Range Rover Evoque online forums. There are many consumers who have leaking windshields in their Range Rover Evoques. Both the 2018 and 2020 bulletins instructed dealers “to HOLD affected new vehicles that are within your control and refrain from releasing the vehicles for new vehicle sale pending completion of the rework action. Affected vehicles already in the hands of customers should be updated at the next available opportunity." Jaguar Land Rover North America knew about the issue with leaking windshields, and they were still building cars with the defect and having their dealers sell the cars without disclosing the issue to buyers. I would not have purchased this car if the problem was disclosed. Extensive water damage inside a car is a serious safety issue. My car has been sitting at the dealer since 11/29/22
Corrective Action:
11/21/22 - the car had a significant amount of water on the driver’s side floor. The windshield was leaking extensively. The headliner was saturated and the carpet in the car. The steering column was wet, and the floor mat was filled with water and frozen to the carpet. The touchscreen was not working, and the screen was completely black. Land Rover Hunt Valley confirmed the windshield leak. The headliner and carpet have been soaked and I believe water has damaged the electrical system because of the touchscreen intermittently not working. This vehicle has flood damage due to the significant water breach that occurred. The car is at risk for concealed mold and mildew. I am concerned about the long term effects water damage will have on the electrical system - electrical issues are extremely dangerous safety issues. Water damage will also cause rust and corrosion. The leaking windshield issue in Range Rover Evoque cars is a known problem to Jaguar Land Rover North America. A Technical Bulletin was issued about the problem on 11/6/18, and an After Sales Bulletin/Service Action N221 issued on 3/23/20. The leaking windshield issue is also discussed in many Range Rover Evoque online forums. There are many consumers who have leaking windshields in their Range Rover Evoques. Both the 2018 and 2020 bulletins instructed dealers “to HOLD affected new vehicles that are within your control and refrain from releasing the vehicles for new vehicle sale pending completion of the rework action. Affected vehicles already in the hands of customers should be updated at the next available opportunity." Jaguar Land Rover North America knew about the issue with leaking windshields, and they were still building cars with the defect and having their dealers sell the cars without disclosing the issue to buyers. I would not have purchased this car if the problem was disclosed. Extensive water damage inside a car is a serious safety issue. My car has been sitting at the dealer since 11/29/22
Additional Notes:
11/21/22 - the car had a significant amount of water on the driver’s side floor. The windshield was leaking extensively. The headliner was saturated and the carpet in the car. The steering column was wet, and the floor mat was filled with water and frozen to the carpet. The touchscreen was not working, and the screen was completely black. Land Rover Hunt Valley confirmed the windshield leak. The headliner and carpet have been soaked and I believe water has damaged the electrical system because of the touchscreen intermittently not working. This vehicle has flood damage due to the significant water breach that occurred. The car is at risk for concealed mold and mildew. I am concerned about the long term effects water damage will have on the electrical system - electrical issues are extremely dangerous safety issues. Water damage will also cause rust and corrosion. The leaking windshield issue in Range Rover Evoque cars is a known problem to Jaguar Land Rover North America. A Technical Bulletin was issued about the problem on 11/6/18, and an After Sales Bulletin/Service Action N221 issued on 3/23/20. The leaking windshield issue is also discussed in many Range Rover Evoque online forums. There are many consumers who have leaking windshields in their Range Rover Evoques. Both the 2018 and 2020 bulletins instructed dealers “to HOLD affected new vehicles that are within your control and refrain from releasing the vehicles for new vehicle sale pending completion of the rework action. Affected vehicles already in the hands of customers should be updated at the next available opportunity." Jaguar Land Rover North America knew about the issue with leaking windshields, and they were still building cars with the defect and having their dealers sell the cars without disclosing the issue to buyers. I would not have purchased this car if the problem was disclosed. Extensive water damage inside a car is a serious safety issue. My car has been sitting at the dealer since 11/29/22
Mfg Campaign: 11502119
Recall Date: Jan 17, 2023
Jaguar Land Rover North America, Llc
Defect Description:
VISIBILITY/WIPER
Potential Consequences:
11/21/22 - the car had a significant amount of water on the driver’s side floor. The windshield was leaking extensively. The headliner was saturated and the carpet in the car. The steering column was wet, and the floor mat was filled with water and frozen to the carpet. The touchscreen was not working, and the screen was completely black. Land Rover Hunt Valley confirmed the windshield leak. The headliner and carpet have been soaked and I believe water has damaged the electrical system because of the touchscreen intermittently not working. This vehicle has flood damage due to the significant water breach that occurred. The car is at risk for concealed mold and mildew. I am concerned about the long term effects water damage will have on the electrical system - electrical issues are extremely dangerous safety issues. Water damage will also cause rust and corrosion. The leaking windshield issue in Range Rover Evoque cars is a known problem to Jaguar Land Rover North America. A Technical Bulletin was issued about the problem on 11/6/18, and an After Sales Bulletin/Service Action N221 issued on 3/23/20. The leaking windshield issue is also discussed in many Range Rover Evoque online forums. There are many consumers who have leaking windshields in their Range Rover Evoques. Both the 2018 and 2020 bulletins instructed dealers “to HOLD affected new vehicles that are within your control and refrain from releasing the vehicles for new vehicle sale pending completion of the rework action. Affected vehicles already in the hands of customers should be updated at the next available opportunity." Jaguar Land Rover North America knew about the issue with leaking windshields, and they were still building cars with the defect and having their dealers sell the cars without disclosing the issue to buyers. I would not have purchased this car if the problem was disclosed. Extensive water damage inside a car is a serious safety issue. My car has been sitting at the dealer since 11/29/22
Corrective Action:
11/21/22 - the car had a significant amount of water on the driver’s side floor. The windshield was leaking extensively. The headliner was saturated and the carpet in the car. The steering column was wet, and the floor mat was filled with water and frozen to the carpet. The touchscreen was not working, and the screen was completely black. Land Rover Hunt Valley confirmed the windshield leak. The headliner and carpet have been soaked and I believe water has damaged the electrical system because of the touchscreen intermittently not working. This vehicle has flood damage due to the significant water breach that occurred. The car is at risk for concealed mold and mildew. I am concerned about the long term effects water damage will have on the electrical system - electrical issues are extremely dangerous safety issues. Water damage will also cause rust and corrosion. The leaking windshield issue in Range Rover Evoque cars is a known problem to Jaguar Land Rover North America. A Technical Bulletin was issued about the problem on 11/6/18, and an After Sales Bulletin/Service Action N221 issued on 3/23/20. The leaking windshield issue is also discussed in many Range Rover Evoque online forums. There are many consumers who have leaking windshields in their Range Rover Evoques. Both the 2018 and 2020 bulletins instructed dealers “to HOLD affected new vehicles that are within your control and refrain from releasing the vehicles for new vehicle sale pending completion of the rework action. Affected vehicles already in the hands of customers should be updated at the next available opportunity." Jaguar Land Rover North America knew about the issue with leaking windshields, and they were still building cars with the defect and having their dealers sell the cars without disclosing the issue to buyers. I would not have purchased this car if the problem was disclosed. Extensive water damage inside a car is a serious safety issue. My car has been sitting at the dealer since 11/29/22
Additional Notes:
11/21/22 - the car had a significant amount of water on the driver’s side floor. The windshield was leaking extensively. The headliner was saturated and the carpet in the car. The steering column was wet, and the floor mat was filled with water and frozen to the carpet. The touchscreen was not working, and the screen was completely black. Land Rover Hunt Valley confirmed the windshield leak. The headliner and carpet have been soaked and I believe water has damaged the electrical system because of the touchscreen intermittently not working. This vehicle has flood damage due to the significant water breach that occurred. The car is at risk for concealed mold and mildew. I am concerned about the long term effects water damage will have on the electrical system - electrical issues are extremely dangerous safety issues. Water damage will also cause rust and corrosion. The leaking windshield issue in Range Rover Evoque cars is a known problem to Jaguar Land Rover North America. A Technical Bulletin was issued about the problem on 11/6/18, and an After Sales Bulletin/Service Action N221 issued on 3/23/20. The leaking windshield issue is also discussed in many Range Rover Evoque online forums. There are many consumers who have leaking windshields in their Range Rover Evoques. Both the 2018 and 2020 bulletins instructed dealers “to HOLD affected new vehicles that are within your control and refrain from releasing the vehicles for new vehicle sale pending completion of the rework action. Affected vehicles already in the hands of customers should be updated at the next available opportunity." Jaguar Land Rover North America knew about the issue with leaking windshields, and they were still building cars with the defect and having their dealers sell the cars without disclosing the issue to buyers. I would not have purchased this car if the problem was disclosed. Extensive water damage inside a car is a serious safety issue. My car has been sitting at the dealer since 11/29/22
Mfg Campaign: 11502119
Recall Date: Jan 17, 2023
Jaguar Land Rover North America, Llc
Defect Description:
UNKNOWN OR OTHER
Potential Consequences:
11/21/22 - the car had a significant amount of water on the driver’s side floor. The windshield was leaking extensively. The headliner was saturated and the carpet in the car. The steering column was wet, and the floor mat was filled with water and frozen to the carpet. The touchscreen was not working, and the screen was completely black. Land Rover Hunt Valley confirmed the windshield leak. The headliner and carpet have been soaked and I believe water has damaged the electrical system because of the touchscreen intermittently not working. This vehicle has flood damage due to the significant water breach that occurred. The car is at risk for concealed mold and mildew. I am concerned about the long term effects water damage will have on the electrical system - electrical issues are extremely dangerous safety issues. Water damage will also cause rust and corrosion. The leaking windshield issue in Range Rover Evoque cars is a known problem to Jaguar Land Rover North America. A Technical Bulletin was issued about the problem on 11/6/18, and an After Sales Bulletin/Service Action N221 issued on 3/23/20. The leaking windshield issue is also discussed in many Range Rover Evoque online forums. There are many consumers who have leaking windshields in their Range Rover Evoques. Both the 2018 and 2020 bulletins instructed dealers “to HOLD affected new vehicles that are within your control and refrain from releasing the vehicles for new vehicle sale pending completion of the rework action. Affected vehicles already in the hands of customers should be updated at the next available opportunity." Jaguar Land Rover North America knew about the issue with leaking windshields, and they were still building cars with the defect and having their dealers sell the cars without disclosing the issue to buyers. I would not have purchased this car if the problem was disclosed. Extensive water damage inside a car is a serious safety issue. My car has been sitting at the dealer since 11/29/22
Corrective Action:
11/21/22 - the car had a significant amount of water on the driver’s side floor. The windshield was leaking extensively. The headliner was saturated and the carpet in the car. The steering column was wet, and the floor mat was filled with water and frozen to the carpet. The touchscreen was not working, and the screen was completely black. Land Rover Hunt Valley confirmed the windshield leak. The headliner and carpet have been soaked and I believe water has damaged the electrical system because of the touchscreen intermittently not working. This vehicle has flood damage due to the significant water breach that occurred. The car is at risk for concealed mold and mildew. I am concerned about the long term effects water damage will have on the electrical system - electrical issues are extremely dangerous safety issues. Water damage will also cause rust and corrosion. The leaking windshield issue in Range Rover Evoque cars is a known problem to Jaguar Land Rover North America. A Technical Bulletin was issued about the problem on 11/6/18, and an After Sales Bulletin/Service Action N221 issued on 3/23/20. The leaking windshield issue is also discussed in many Range Rover Evoque online forums. There are many consumers who have leaking windshields in their Range Rover Evoques. Both the 2018 and 2020 bulletins instructed dealers “to HOLD affected new vehicles that are within your control and refrain from releasing the vehicles for new vehicle sale pending completion of the rework action. Affected vehicles already in the hands of customers should be updated at the next available opportunity." Jaguar Land Rover North America knew about the issue with leaking windshields, and they were still building cars with the defect and having their dealers sell the cars without disclosing the issue to buyers. I would not have purchased this car if the problem was disclosed. Extensive water damage inside a car is a serious safety issue. My car has been sitting at the dealer since 11/29/22
Additional Notes:
11/21/22 - the car had a significant amount of water on the driver’s side floor. The windshield was leaking extensively. The headliner was saturated and the carpet in the car. The steering column was wet, and the floor mat was filled with water and frozen to the carpet. The touchscreen was not working, and the screen was completely black. Land Rover Hunt Valley confirmed the windshield leak. The headliner and carpet have been soaked and I believe water has damaged the electrical system because of the touchscreen intermittently not working. This vehicle has flood damage due to the significant water breach that occurred. The car is at risk for concealed mold and mildew. I am concerned about the long term effects water damage will have on the electrical system - electrical issues are extremely dangerous safety issues. Water damage will also cause rust and corrosion. The leaking windshield issue in Range Rover Evoque cars is a known problem to Jaguar Land Rover North America. A Technical Bulletin was issued about the problem on 11/6/18, and an After Sales Bulletin/Service Action N221 issued on 3/23/20. The leaking windshield issue is also discussed in many Range Rover Evoque online forums. There are many consumers who have leaking windshields in their Range Rover Evoques. Both the 2018 and 2020 bulletins instructed dealers “to HOLD affected new vehicles that are within your control and refrain from releasing the vehicles for new vehicle sale pending completion of the rework action. Affected vehicles already in the hands of customers should be updated at the next available opportunity." Jaguar Land Rover North America knew about the issue with leaking windshields, and they were still building cars with the defect and having their dealers sell the cars without disclosing the issue to buyers. I would not have purchased this car if the problem was disclosed. Extensive water damage inside a car is a serious safety issue. My car has been sitting at the dealer since 11/29/22
Mfg Campaign: 11502119
Recall Date: Jan 17, 2023
Jaguar Land Rover North America, Llc
Defect Description:
STEERING
Potential Consequences:
Almost everyday since manufacture updated vehicle for previous recall and even before that I notice it’s worse. I constantly have to check if BSA is activated MANY times I almost hit another vehicle which thank goodness I have not yet let happen being adapted to looking in blind spot.
Corrective Action:
Almost everyday since manufacture updated vehicle for previous recall and even before that I notice it’s worse. I constantly have to check if BSA is activated MANY times I almost hit another vehicle which thank goodness I have not yet let happen being adapted to looking in blind spot.
Additional Notes:
Almost everyday since manufacture updated vehicle for previous recall and even before that I notice it’s worse. I constantly have to check if BSA is activated MANY times I almost hit another vehicle which thank goodness I have not yet let happen being adapted to looking in blind spot.
Mfg Campaign: 11491859
Recall Date: Nov 2, 2022
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