Complaints & Recalls
Official Safety Recalls - Important!
1 RecallThese are official manufacturer recalls ordered by NHTSA for safety defects. If you own this vehicle, contact your dealer immediately for free repairs.
Jaguar Land Rover North America, Llc
Safety Issue:
Jaguar Land Rover North America, LLC (Land Rover) is recalling certain 2018 Land Rover Range Rover Evoque, Range Rover Velar, and Land Rover Discover Sport vehicles equipped with a 2.0L gasoline engine. The fuel rail end caps may leak, possibly resulting in fuel vapor or liquid fuel leaking into the engine bay.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: N138
Recall Date: Feb 1, 2018
Consumer Complaints
29 ComplaintsJaguar Land Rover North America, Llc
Defect Description:
POWER TRAIN:MANUAL TRANSMISSION:COLUMN SHIFT ASSEMBLY
Potential Consequences:
The contact owns a 2018 Land Rover Discovery Sport. The contact stated that the gear shifter failed to shift into park(P). Several unknown warning lights illuminated. The vehicle was towed to the dealer, where it was diagnosed that the gear shifter assembly needed to be replaced. The vehicle was not repaired. The manufacturer was notified of the failure. The contact was referred to the NHTSA Hotline for assistance. The failure mileage was 55,700.
Corrective Action:
The contact owns a 2018 Land Rover Discovery Sport. The contact stated that the gear shifter failed to shift into park(P). Several unknown warning lights illuminated. The vehicle was towed to the dealer, where it was diagnosed that the gear shifter assembly needed to be replaced. The vehicle was not repaired. The manufacturer was notified of the failure. The contact was referred to the NHTSA Hotline for assistance. The failure mileage was 55,700.
Additional Notes:
The contact owns a 2018 Land Rover Discovery Sport. The contact stated that the gear shifter failed to shift into park(P). Several unknown warning lights illuminated. The vehicle was towed to the dealer, where it was diagnosed that the gear shifter assembly needed to be replaced. The vehicle was not repaired. The manufacturer was notified of the failure. The contact was referred to the NHTSA Hotline for assistance. The failure mileage was 55,700.
Mfg Campaign: 11674368
Recall Date: Jul 17, 2025
Jaguar Land Rover North America, Llc
Defect Description:
ENGINE
Potential Consequences:
while driving the vehicle goes from drive to neutural or D to N... without me changing it
Corrective Action:
while driving the vehicle goes from drive to neutural or D to N... without me changing it
Additional Notes:
while driving the vehicle goes from drive to neutural or D to N... without me changing it
Mfg Campaign: 11662461
Recall Date: May 21, 2025
Jaguar Land Rover North America, Llc
Defect Description:
UNKNOWN OR OTHER
Potential Consequences:
while driving the vehicle goes from drive to neutural or D to N... without me changing it
Corrective Action:
while driving the vehicle goes from drive to neutural or D to N... without me changing it
Additional Notes:
while driving the vehicle goes from drive to neutural or D to N... without me changing it
Mfg Campaign: 11662461
Recall Date: May 21, 2025
Jaguar Land Rover North America, Llc
Defect Description:
ENGINE
Potential Consequences:
Vehicle was driving down the highway in early April of 2025 when the engine showed a sudden loss of power and diminished performance with misfires and rough running. Thankfully I was able to pull to the side of the highway before automobiles behind me rear-ended the vehicle after such a sudden loss in driving speed. it was later determined that at roughly 56,000 miles, the automobile suffered a cracked intake valve on cylinder 2, which fell into the engine. The recommendation was a complete engine replacement after the diagnosis was done by an authorized Land Rover service center. This occurred roughly 13k miles after the vehicle was serviced for persistent misfires and rough idling. The CVVL unit and PCV Assembly parts were replaced at that time.
Corrective Action:
Vehicle was driving down the highway in early April of 2025 when the engine showed a sudden loss of power and diminished performance with misfires and rough running. Thankfully I was able to pull to the side of the highway before automobiles behind me rear-ended the vehicle after such a sudden loss in driving speed. it was later determined that at roughly 56,000 miles, the automobile suffered a cracked intake valve on cylinder 2, which fell into the engine. The recommendation was a complete engine replacement after the diagnosis was done by an authorized Land Rover service center. This occurred roughly 13k miles after the vehicle was serviced for persistent misfires and rough idling. The CVVL unit and PCV Assembly parts were replaced at that time.
Additional Notes:
Vehicle was driving down the highway in early April of 2025 when the engine showed a sudden loss of power and diminished performance with misfires and rough running. Thankfully I was able to pull to the side of the highway before automobiles behind me rear-ended the vehicle after such a sudden loss in driving speed. it was later determined that at roughly 56,000 miles, the automobile suffered a cracked intake valve on cylinder 2, which fell into the engine. The recommendation was a complete engine replacement after the diagnosis was done by an authorized Land Rover service center. This occurred roughly 13k miles after the vehicle was serviced for persistent misfires and rough idling. The CVVL unit and PCV Assembly parts were replaced at that time.
Mfg Campaign: 11657232
Recall Date: Apr 28, 2025
Jaguar Land Rover North America, Llc
Defect Description:
FUEL/PROPULSION SYSTEM
Potential Consequences:
Vehicle was driving down the highway in early April of 2025 when the engine showed a sudden loss of power and diminished performance with misfires and rough running. Thankfully I was able to pull to the side of the highway before automobiles behind me rear-ended the vehicle after such a sudden loss in driving speed. it was later determined that at roughly 56,000 miles, the automobile suffered a cracked intake valve on cylinder 2, which fell into the engine. The recommendation was a complete engine replacement after the diagnosis was done by an authorized Land Rover service center. This occurred roughly 13k miles after the vehicle was serviced for persistent misfires and rough idling. The CVVL unit and PCV Assembly parts were replaced at that time.
Corrective Action:
Vehicle was driving down the highway in early April of 2025 when the engine showed a sudden loss of power and diminished performance with misfires and rough running. Thankfully I was able to pull to the side of the highway before automobiles behind me rear-ended the vehicle after such a sudden loss in driving speed. it was later determined that at roughly 56,000 miles, the automobile suffered a cracked intake valve on cylinder 2, which fell into the engine. The recommendation was a complete engine replacement after the diagnosis was done by an authorized Land Rover service center. This occurred roughly 13k miles after the vehicle was serviced for persistent misfires and rough idling. The CVVL unit and PCV Assembly parts were replaced at that time.
Additional Notes:
Vehicle was driving down the highway in early April of 2025 when the engine showed a sudden loss of power and diminished performance with misfires and rough running. Thankfully I was able to pull to the side of the highway before automobiles behind me rear-ended the vehicle after such a sudden loss in driving speed. it was later determined that at roughly 56,000 miles, the automobile suffered a cracked intake valve on cylinder 2, which fell into the engine. The recommendation was a complete engine replacement after the diagnosis was done by an authorized Land Rover service center. This occurred roughly 13k miles after the vehicle was serviced for persistent misfires and rough idling. The CVVL unit and PCV Assembly parts were replaced at that time.
Mfg Campaign: 11657232
Recall Date: Apr 28, 2025
Jaguar Land Rover North America, Llc
Defect Description:
FUEL/PROPULSION SYSTEM
Potential Consequences:
My car suddenly idles low and stops when foot was not on gas which cause the car to suddenly stops. It is unsafe to drive it now until it is fixed. It is 2018 and I bought this as used car at a Land Rover dealership 2/27/2022.
Corrective Action:
My car suddenly idles low and stops when foot was not on gas which cause the car to suddenly stops. It is unsafe to drive it now until it is fixed. It is 2018 and I bought this as used car at a Land Rover dealership 2/27/2022.
Additional Notes:
My car suddenly idles low and stops when foot was not on gas which cause the car to suddenly stops. It is unsafe to drive it now until it is fixed. It is 2018 and I bought this as used car at a Land Rover dealership 2/27/2022.
Mfg Campaign: 11596939
Recall Date: Jun 26, 2024
Jaguar Land Rover North America, Llc
Defect Description:
ENGINE
Potential Consequences:
My car suddenly idles low and stops when foot was not on gas which cause the car to suddenly stops. It is unsafe to drive it now until it is fixed. It is 2018 and I bought this as used car at a Land Rover dealership 2/27/2022.
Corrective Action:
My car suddenly idles low and stops when foot was not on gas which cause the car to suddenly stops. It is unsafe to drive it now until it is fixed. It is 2018 and I bought this as used car at a Land Rover dealership 2/27/2022.
Additional Notes:
My car suddenly idles low and stops when foot was not on gas which cause the car to suddenly stops. It is unsafe to drive it now until it is fixed. It is 2018 and I bought this as used car at a Land Rover dealership 2/27/2022.
Mfg Campaign: 11596939
Recall Date: Jun 26, 2024
Jaguar Land Rover North America, Llc
Defect Description:
SERVICE BRAKES
Potential Consequences:
My parents are [XXX] . They were coming home from there doctors appointment on [XXX] and traveling about 50 MPH heading home and all the sudden my father tried to press on the brakes to slow down and there was no brakes at all. He could not stop the vehicle and the ONLY thing that saved his and my moms life was the fact that the 2018 Land Rover discovery sport SE came to a hill and immediately as soon as the vehicle came up the hill my father turned the wheel to the right and the vehicle stopped after hitting one of those parking lot cement blocks right in front of a mechanic shop. When my parents got out of the vehicle they were so shook and scared for their life. A mechanic came out to ask if they were ok and they explained to the mechanic what had happened. The mechanic then, pushed the vehicle inside the garage and put it up on a lift and diagnosed it and then told my parents that the brake lines had blown and that it was unusual and that this was a manufacture problem and Land Rover needed to be contacted or for us to go online under this website and file a complaint. We may have to retain an attorney because my parents only bought this vehicle less then a year ago and already almost lost both of their lives due to the brakes going out and brake lines bursting. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Corrective Action:
My parents are [XXX] . They were coming home from there doctors appointment on [XXX] and traveling about 50 MPH heading home and all the sudden my father tried to press on the brakes to slow down and there was no brakes at all. He could not stop the vehicle and the ONLY thing that saved his and my moms life was the fact that the 2018 Land Rover discovery sport SE came to a hill and immediately as soon as the vehicle came up the hill my father turned the wheel to the right and the vehicle stopped after hitting one of those parking lot cement blocks right in front of a mechanic shop. When my parents got out of the vehicle they were so shook and scared for their life. A mechanic came out to ask if they were ok and they explained to the mechanic what had happened. The mechanic then, pushed the vehicle inside the garage and put it up on a lift and diagnosed it and then told my parents that the brake lines had blown and that it was unusual and that this was a manufacture problem and Land Rover needed to be contacted or for us to go online under this website and file a complaint. We may have to retain an attorney because my parents only bought this vehicle less then a year ago and already almost lost both of their lives due to the brakes going out and brake lines bursting. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Additional Notes:
My parents are [XXX] . They were coming home from there doctors appointment on [XXX] and traveling about 50 MPH heading home and all the sudden my father tried to press on the brakes to slow down and there was no brakes at all. He could not stop the vehicle and the ONLY thing that saved his and my moms life was the fact that the 2018 Land Rover discovery sport SE came to a hill and immediately as soon as the vehicle came up the hill my father turned the wheel to the right and the vehicle stopped after hitting one of those parking lot cement blocks right in front of a mechanic shop. When my parents got out of the vehicle they were so shook and scared for their life. A mechanic came out to ask if they were ok and they explained to the mechanic what had happened. The mechanic then, pushed the vehicle inside the garage and put it up on a lift and diagnosed it and then told my parents that the brake lines had blown and that it was unusual and that this was a manufacture problem and Land Rover needed to be contacted or for us to go online under this website and file a complaint. We may have to retain an attorney because my parents only bought this vehicle less then a year ago and already almost lost both of their lives due to the brakes going out and brake lines bursting. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Mfg Campaign: 11585222
Recall Date: Apr 25, 2024
Jaguar Land Rover North America, Llc
Defect Description:
VEHICLE SPEED CONTROL
Potential Consequences:
My parents are [XXX] . They were coming home from there doctors appointment on [XXX] and traveling about 50 MPH heading home and all the sudden my father tried to press on the brakes to slow down and there was no brakes at all. He could not stop the vehicle and the ONLY thing that saved his and my moms life was the fact that the 2018 Land Rover discovery sport SE came to a hill and immediately as soon as the vehicle came up the hill my father turned the wheel to the right and the vehicle stopped after hitting one of those parking lot cement blocks right in front of a mechanic shop. When my parents got out of the vehicle they were so shook and scared for their life. A mechanic came out to ask if they were ok and they explained to the mechanic what had happened. The mechanic then, pushed the vehicle inside the garage and put it up on a lift and diagnosed it and then told my parents that the brake lines had blown and that it was unusual and that this was a manufacture problem and Land Rover needed to be contacted or for us to go online under this website and file a complaint. We may have to retain an attorney because my parents only bought this vehicle less then a year ago and already almost lost both of their lives due to the brakes going out and brake lines bursting. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Corrective Action:
My parents are [XXX] . They were coming home from there doctors appointment on [XXX] and traveling about 50 MPH heading home and all the sudden my father tried to press on the brakes to slow down and there was no brakes at all. He could not stop the vehicle and the ONLY thing that saved his and my moms life was the fact that the 2018 Land Rover discovery sport SE came to a hill and immediately as soon as the vehicle came up the hill my father turned the wheel to the right and the vehicle stopped after hitting one of those parking lot cement blocks right in front of a mechanic shop. When my parents got out of the vehicle they were so shook and scared for their life. A mechanic came out to ask if they were ok and they explained to the mechanic what had happened. The mechanic then, pushed the vehicle inside the garage and put it up on a lift and diagnosed it and then told my parents that the brake lines had blown and that it was unusual and that this was a manufacture problem and Land Rover needed to be contacted or for us to go online under this website and file a complaint. We may have to retain an attorney because my parents only bought this vehicle less then a year ago and already almost lost both of their lives due to the brakes going out and brake lines bursting. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Additional Notes:
My parents are [XXX] . They were coming home from there doctors appointment on [XXX] and traveling about 50 MPH heading home and all the sudden my father tried to press on the brakes to slow down and there was no brakes at all. He could not stop the vehicle and the ONLY thing that saved his and my moms life was the fact that the 2018 Land Rover discovery sport SE came to a hill and immediately as soon as the vehicle came up the hill my father turned the wheel to the right and the vehicle stopped after hitting one of those parking lot cement blocks right in front of a mechanic shop. When my parents got out of the vehicle they were so shook and scared for their life. A mechanic came out to ask if they were ok and they explained to the mechanic what had happened. The mechanic then, pushed the vehicle inside the garage and put it up on a lift and diagnosed it and then told my parents that the brake lines had blown and that it was unusual and that this was a manufacture problem and Land Rover needed to be contacted or for us to go online under this website and file a complaint. We may have to retain an attorney because my parents only bought this vehicle less then a year ago and already almost lost both of their lives due to the brakes going out and brake lines bursting. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Mfg Campaign: 11585222
Recall Date: Apr 25, 2024
Jaguar Land Rover North America, Llc
Defect Description:
UNKNOWN OR OTHER
Potential Consequences:
My parents are [XXX] . They were coming home from there doctors appointment on [XXX] and traveling about 50 MPH heading home and all the sudden my father tried to press on the brakes to slow down and there was no brakes at all. He could not stop the vehicle and the ONLY thing that saved his and my moms life was the fact that the 2018 Land Rover discovery sport SE came to a hill and immediately as soon as the vehicle came up the hill my father turned the wheel to the right and the vehicle stopped after hitting one of those parking lot cement blocks right in front of a mechanic shop. When my parents got out of the vehicle they were so shook and scared for their life. A mechanic came out to ask if they were ok and they explained to the mechanic what had happened. The mechanic then, pushed the vehicle inside the garage and put it up on a lift and diagnosed it and then told my parents that the brake lines had blown and that it was unusual and that this was a manufacture problem and Land Rover needed to be contacted or for us to go online under this website and file a complaint. We may have to retain an attorney because my parents only bought this vehicle less then a year ago and already almost lost both of their lives due to the brakes going out and brake lines bursting. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Corrective Action:
My parents are [XXX] . They were coming home from there doctors appointment on [XXX] and traveling about 50 MPH heading home and all the sudden my father tried to press on the brakes to slow down and there was no brakes at all. He could not stop the vehicle and the ONLY thing that saved his and my moms life was the fact that the 2018 Land Rover discovery sport SE came to a hill and immediately as soon as the vehicle came up the hill my father turned the wheel to the right and the vehicle stopped after hitting one of those parking lot cement blocks right in front of a mechanic shop. When my parents got out of the vehicle they were so shook and scared for their life. A mechanic came out to ask if they were ok and they explained to the mechanic what had happened. The mechanic then, pushed the vehicle inside the garage and put it up on a lift and diagnosed it and then told my parents that the brake lines had blown and that it was unusual and that this was a manufacture problem and Land Rover needed to be contacted or for us to go online under this website and file a complaint. We may have to retain an attorney because my parents only bought this vehicle less then a year ago and already almost lost both of their lives due to the brakes going out and brake lines bursting. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Additional Notes:
My parents are [XXX] . They were coming home from there doctors appointment on [XXX] and traveling about 50 MPH heading home and all the sudden my father tried to press on the brakes to slow down and there was no brakes at all. He could not stop the vehicle and the ONLY thing that saved his and my moms life was the fact that the 2018 Land Rover discovery sport SE came to a hill and immediately as soon as the vehicle came up the hill my father turned the wheel to the right and the vehicle stopped after hitting one of those parking lot cement blocks right in front of a mechanic shop. When my parents got out of the vehicle they were so shook and scared for their life. A mechanic came out to ask if they were ok and they explained to the mechanic what had happened. The mechanic then, pushed the vehicle inside the garage and put it up on a lift and diagnosed it and then told my parents that the brake lines had blown and that it was unusual and that this was a manufacture problem and Land Rover needed to be contacted or for us to go online under this website and file a complaint. We may have to retain an attorney because my parents only bought this vehicle less then a year ago and already almost lost both of their lives due to the brakes going out and brake lines bursting. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Mfg Campaign: 11585222
Recall Date: Apr 25, 2024
Jaguar Land Rover North America, Llc
Defect Description:
ENGINE
Potential Consequences:
About a year and a half ago the vehicles warning lights started show thing like check engine, coolant low, battery low, engine overheating and the fan would start running very loudly and thw start stop feature stoped workong even though it indicated it was working. I took it to the dealership and they said they had fix whatever was wrong. A few months later it started up again but this time while going up a busy hill the vehicle started making a loud whining sound, was loosing power and eventually died completely. No lights no starter no nothing. Very dangerous for me and other drivers because it was a sudden stop.I had it towed to my home and the next day to the dealership. After a few days they called me and told me that the vehicle had experienced a "mechanical failure" and that Land Rover decided to ship a new engine to be installed. After a week I had what felt like a brand new car. Now a little over a year later the vehicle is doing the exact same thing with the warning lights, the fan, the loss of power, the stop start function not working, and this time it's no longer under warranty according to the dealership. I've decided to stop driving it because I'm afraid it may cut off during my drive to or from work in the freeway and get myself and or someone else killed.
Corrective Action:
About a year and a half ago the vehicles warning lights started show thing like check engine, coolant low, battery low, engine overheating and the fan would start running very loudly and thw start stop feature stoped workong even though it indicated it was working. I took it to the dealership and they said they had fix whatever was wrong. A few months later it started up again but this time while going up a busy hill the vehicle started making a loud whining sound, was loosing power and eventually died completely. No lights no starter no nothing. Very dangerous for me and other drivers because it was a sudden stop.I had it towed to my home and the next day to the dealership. After a few days they called me and told me that the vehicle had experienced a "mechanical failure" and that Land Rover decided to ship a new engine to be installed. After a week I had what felt like a brand new car. Now a little over a year later the vehicle is doing the exact same thing with the warning lights, the fan, the loss of power, the stop start function not working, and this time it's no longer under warranty according to the dealership. I've decided to stop driving it because I'm afraid it may cut off during my drive to or from work in the freeway and get myself and or someone else killed.
Additional Notes:
About a year and a half ago the vehicles warning lights started show thing like check engine, coolant low, battery low, engine overheating and the fan would start running very loudly and thw start stop feature stoped workong even though it indicated it was working. I took it to the dealership and they said they had fix whatever was wrong. A few months later it started up again but this time while going up a busy hill the vehicle started making a loud whining sound, was loosing power and eventually died completely. No lights no starter no nothing. Very dangerous for me and other drivers because it was a sudden stop.I had it towed to my home and the next day to the dealership. After a few days they called me and told me that the vehicle had experienced a "mechanical failure" and that Land Rover decided to ship a new engine to be installed. After a week I had what felt like a brand new car. Now a little over a year later the vehicle is doing the exact same thing with the warning lights, the fan, the loss of power, the stop start function not working, and this time it's no longer under warranty according to the dealership. I've decided to stop driving it because I'm afraid it may cut off during my drive to or from work in the freeway and get myself and or someone else killed.
Mfg Campaign: 11556553
Recall Date: Nov 23, 2023
Jaguar Land Rover North America, Llc
Defect Description:
FUEL/PROPULSION SYSTEM
Potential Consequences:
About a year and a half ago the vehicles warning lights started show thing like check engine, coolant low, battery low, engine overheating and the fan would start running very loudly and thw start stop feature stoped workong even though it indicated it was working. I took it to the dealership and they said they had fix whatever was wrong. A few months later it started up again but this time while going up a busy hill the vehicle started making a loud whining sound, was loosing power and eventually died completely. No lights no starter no nothing. Very dangerous for me and other drivers because it was a sudden stop.I had it towed to my home and the next day to the dealership. After a few days they called me and told me that the vehicle had experienced a "mechanical failure" and that Land Rover decided to ship a new engine to be installed. After a week I had what felt like a brand new car. Now a little over a year later the vehicle is doing the exact same thing with the warning lights, the fan, the loss of power, the stop start function not working, and this time it's no longer under warranty according to the dealership. I've decided to stop driving it because I'm afraid it may cut off during my drive to or from work in the freeway and get myself and or someone else killed.
Corrective Action:
About a year and a half ago the vehicles warning lights started show thing like check engine, coolant low, battery low, engine overheating and the fan would start running very loudly and thw start stop feature stoped workong even though it indicated it was working. I took it to the dealership and they said they had fix whatever was wrong. A few months later it started up again but this time while going up a busy hill the vehicle started making a loud whining sound, was loosing power and eventually died completely. No lights no starter no nothing. Very dangerous for me and other drivers because it was a sudden stop.I had it towed to my home and the next day to the dealership. After a few days they called me and told me that the vehicle had experienced a "mechanical failure" and that Land Rover decided to ship a new engine to be installed. After a week I had what felt like a brand new car. Now a little over a year later the vehicle is doing the exact same thing with the warning lights, the fan, the loss of power, the stop start function not working, and this time it's no longer under warranty according to the dealership. I've decided to stop driving it because I'm afraid it may cut off during my drive to or from work in the freeway and get myself and or someone else killed.
Additional Notes:
About a year and a half ago the vehicles warning lights started show thing like check engine, coolant low, battery low, engine overheating and the fan would start running very loudly and thw start stop feature stoped workong even though it indicated it was working. I took it to the dealership and they said they had fix whatever was wrong. A few months later it started up again but this time while going up a busy hill the vehicle started making a loud whining sound, was loosing power and eventually died completely. No lights no starter no nothing. Very dangerous for me and other drivers because it was a sudden stop.I had it towed to my home and the next day to the dealership. After a few days they called me and told me that the vehicle had experienced a "mechanical failure" and that Land Rover decided to ship a new engine to be installed. After a week I had what felt like a brand new car. Now a little over a year later the vehicle is doing the exact same thing with the warning lights, the fan, the loss of power, the stop start function not working, and this time it's no longer under warranty according to the dealership. I've decided to stop driving it because I'm afraid it may cut off during my drive to or from work in the freeway and get myself and or someone else killed.
Mfg Campaign: 11556553
Recall Date: Nov 23, 2023
Jaguar Land Rover North America, Llc
Defect Description:
POWER TRAIN
Potential Consequences:
About a year and a half ago the vehicles warning lights started show thing like check engine, coolant low, battery low, engine overheating and the fan would start running very loudly and thw start stop feature stoped workong even though it indicated it was working. I took it to the dealership and they said they had fix whatever was wrong. A few months later it started up again but this time while going up a busy hill the vehicle started making a loud whining sound, was loosing power and eventually died completely. No lights no starter no nothing. Very dangerous for me and other drivers because it was a sudden stop.I had it towed to my home and the next day to the dealership. After a few days they called me and told me that the vehicle had experienced a "mechanical failure" and that Land Rover decided to ship a new engine to be installed. After a week I had what felt like a brand new car. Now a little over a year later the vehicle is doing the exact same thing with the warning lights, the fan, the loss of power, the stop start function not working, and this time it's no longer under warranty according to the dealership. I've decided to stop driving it because I'm afraid it may cut off during my drive to or from work in the freeway and get myself and or someone else killed.
Corrective Action:
About a year and a half ago the vehicles warning lights started show thing like check engine, coolant low, battery low, engine overheating and the fan would start running very loudly and thw start stop feature stoped workong even though it indicated it was working. I took it to the dealership and they said they had fix whatever was wrong. A few months later it started up again but this time while going up a busy hill the vehicle started making a loud whining sound, was loosing power and eventually died completely. No lights no starter no nothing. Very dangerous for me and other drivers because it was a sudden stop.I had it towed to my home and the next day to the dealership. After a few days they called me and told me that the vehicle had experienced a "mechanical failure" and that Land Rover decided to ship a new engine to be installed. After a week I had what felt like a brand new car. Now a little over a year later the vehicle is doing the exact same thing with the warning lights, the fan, the loss of power, the stop start function not working, and this time it's no longer under warranty according to the dealership. I've decided to stop driving it because I'm afraid it may cut off during my drive to or from work in the freeway and get myself and or someone else killed.
Additional Notes:
About a year and a half ago the vehicles warning lights started show thing like check engine, coolant low, battery low, engine overheating and the fan would start running very loudly and thw start stop feature stoped workong even though it indicated it was working. I took it to the dealership and they said they had fix whatever was wrong. A few months later it started up again but this time while going up a busy hill the vehicle started making a loud whining sound, was loosing power and eventually died completely. No lights no starter no nothing. Very dangerous for me and other drivers because it was a sudden stop.I had it towed to my home and the next day to the dealership. After a few days they called me and told me that the vehicle had experienced a "mechanical failure" and that Land Rover decided to ship a new engine to be installed. After a week I had what felt like a brand new car. Now a little over a year later the vehicle is doing the exact same thing with the warning lights, the fan, the loss of power, the stop start function not working, and this time it's no longer under warranty according to the dealership. I've decided to stop driving it because I'm afraid it may cut off during my drive to or from work in the freeway and get myself and or someone else killed.
Mfg Campaign: 11556553
Recall Date: Nov 23, 2023
Jaguar Land Rover North America, Llc
Defect Description:
POWER TRAIN
Potential Consequences:
The Power Transfer Unit(PTU) failed catastrophically at the rear pinion. This is available for inspection until it is repaired. This could have caused a major crash, at the time I was on the interstate only going 30-40mph and was able to get to the shoulder. But if I had been going faster there was a possibility of me pole-vaulting. Unknown The component is currently being inspected by the dealer. It wasn’t involved in a crash so the police/ insurance aren’t inspecting it. There were no warning lamps, before and after the incident. The only possible sign could have been a slight whining when the car was in lower gears. However that had been the case since the car was first bought. And when we asked the dealer they said it was normal.
Corrective Action:
The Power Transfer Unit(PTU) failed catastrophically at the rear pinion. This is available for inspection until it is repaired. This could have caused a major crash, at the time I was on the interstate only going 30-40mph and was able to get to the shoulder. But if I had been going faster there was a possibility of me pole-vaulting. Unknown The component is currently being inspected by the dealer. It wasn’t involved in a crash so the police/ insurance aren’t inspecting it. There were no warning lamps, before and after the incident. The only possible sign could have been a slight whining when the car was in lower gears. However that had been the case since the car was first bought. And when we asked the dealer they said it was normal.
Additional Notes:
The Power Transfer Unit(PTU) failed catastrophically at the rear pinion. This is available for inspection until it is repaired. This could have caused a major crash, at the time I was on the interstate only going 30-40mph and was able to get to the shoulder. But if I had been going faster there was a possibility of me pole-vaulting. Unknown The component is currently being inspected by the dealer. It wasn’t involved in a crash so the police/ insurance aren’t inspecting it. There were no warning lamps, before and after the incident. The only possible sign could have been a slight whining when the car was in lower gears. However that had been the case since the car was first bought. And when we asked the dealer they said it was normal.
Mfg Campaign: 11552127
Recall Date: Oct 26, 2023
Jaguar Land Rover North America, Llc
Defect Description:
ELECTRICAL SYSTEM
Potential Consequences:
I was driving and the vehicle car stalled it said gear box defect and switched from reverse to drive to neutral but would not move. I think this is dangerous since my car was already in drive and suddenly stalling could've caused an accident. Luckily there was no car behind me or it would have rear ended me.
Corrective Action:
I was driving and the vehicle car stalled it said gear box defect and switched from reverse to drive to neutral but would not move. I think this is dangerous since my car was already in drive and suddenly stalling could've caused an accident. Luckily there was no car behind me or it would have rear ended me.
Additional Notes:
I was driving and the vehicle car stalled it said gear box defect and switched from reverse to drive to neutral but would not move. I think this is dangerous since my car was already in drive and suddenly stalling could've caused an accident. Luckily there was no car behind me or it would have rear ended me.
Mfg Campaign: 11551313
Recall Date: Oct 23, 2023
Jaguar Land Rover North America, Llc
Defect Description:
UNKNOWN OR OTHER
Potential Consequences:
I was driving and the vehicle car stalled it said gear box defect and switched from reverse to drive to neutral but would not move. I think this is dangerous since my car was already in drive and suddenly stalling could've caused an accident. Luckily there was no car behind me or it would have rear ended me.
Corrective Action:
I was driving and the vehicle car stalled it said gear box defect and switched from reverse to drive to neutral but would not move. I think this is dangerous since my car was already in drive and suddenly stalling could've caused an accident. Luckily there was no car behind me or it would have rear ended me.
Additional Notes:
I was driving and the vehicle car stalled it said gear box defect and switched from reverse to drive to neutral but would not move. I think this is dangerous since my car was already in drive and suddenly stalling could've caused an accident. Luckily there was no car behind me or it would have rear ended me.
Mfg Campaign: 11551313
Recall Date: Oct 23, 2023
Jaguar Land Rover North America, Llc
Defect Description:
ENGINE
Potential Consequences:
The vehicle has a terrible delay when accelerating from a rolling stop between 8-11 mph. If you try to accelerate and the vehicle is at this speed, the delay is about 2-3 seconds before the transmission gets it into gear.
Corrective Action:
The vehicle has a terrible delay when accelerating from a rolling stop between 8-11 mph. If you try to accelerate and the vehicle is at this speed, the delay is about 2-3 seconds before the transmission gets it into gear.
Additional Notes:
The vehicle has a terrible delay when accelerating from a rolling stop between 8-11 mph. If you try to accelerate and the vehicle is at this speed, the delay is about 2-3 seconds before the transmission gets it into gear.
Mfg Campaign: 11542733
Recall Date: Sep 5, 2023
Jaguar Land Rover North America, Llc
Defect Description:
POWER TRAIN
Potential Consequences:
The vehicle has a terrible delay when accelerating from a rolling stop between 8-11 mph. If you try to accelerate and the vehicle is at this speed, the delay is about 2-3 seconds before the transmission gets it into gear.
Corrective Action:
The vehicle has a terrible delay when accelerating from a rolling stop between 8-11 mph. If you try to accelerate and the vehicle is at this speed, the delay is about 2-3 seconds before the transmission gets it into gear.
Additional Notes:
The vehicle has a terrible delay when accelerating from a rolling stop between 8-11 mph. If you try to accelerate and the vehicle is at this speed, the delay is about 2-3 seconds before the transmission gets it into gear.
Mfg Campaign: 11542733
Recall Date: Sep 5, 2023
Jaguar Land Rover North America, Llc
Defect Description:
VEHICLE SPEED CONTROL
Potential Consequences:
The vehicle has a terrible delay when accelerating from a rolling stop between 8-11 mph. If you try to accelerate and the vehicle is at this speed, the delay is about 2-3 seconds before the transmission gets it into gear.
Corrective Action:
The vehicle has a terrible delay when accelerating from a rolling stop between 8-11 mph. If you try to accelerate and the vehicle is at this speed, the delay is about 2-3 seconds before the transmission gets it into gear.
Additional Notes:
The vehicle has a terrible delay when accelerating from a rolling stop between 8-11 mph. If you try to accelerate and the vehicle is at this speed, the delay is about 2-3 seconds before the transmission gets it into gear.
Mfg Campaign: 11542733
Recall Date: Sep 5, 2023
Jaguar Land Rover North America, Llc
Defect Description:
UNKNOWN OR OTHER
Potential Consequences:
Roof panel trim blew off. This was very dangerous as I was on the highway. The panel could have hit a car behind me causing as accident. There is a technician bulletin that land rover is aware of. This is very dangerous when these panels are not secure and coming off when driving
Corrective Action:
Roof panel trim blew off. This was very dangerous as I was on the highway. The panel could have hit a car behind me causing as accident. There is a technician bulletin that land rover is aware of. This is very dangerous when these panels are not secure and coming off when driving
Additional Notes:
Roof panel trim blew off. This was very dangerous as I was on the highway. The panel could have hit a car behind me causing as accident. There is a technician bulletin that land rover is aware of. This is very dangerous when these panels are not secure and coming off when driving
Mfg Campaign: 11480278
Recall Date: Aug 19, 2022
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